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Primrose School Of Oaks
711 Hollow Rd, Phoenixville PA 19460 · License #CER-00254485 · Child Care Center
Contact
- Phone
- (484) 924-8157
- Website
- www.primroseschools.com
- Address
- 711 Hollow Rd, Phoenixville PA 19460 · Directions
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Ages served
- 1-Star quality rating
- Accepts Child Care Works subsidy
- Licensed for 214 children
How this facility compares
Violations per inspection, 3-yrInspection history & violations
Source: Pennsylvania DHS, Office of Child Development and Early Learning- Violation
3270.36(b)(5)/3270.192(2)(ii) · An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.
At the time of inspection, the file for staff member #1, hired as an assistant group supervisor; was missing one year (1250 hours) of verified experience.
Corrected by Jun 22, 2026
- Violation
3270.76 · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
At the time of inspection, the ceiling in the gym was missing a ceiling tile.
Corrected by Apr 21, 2026
- Violation
3270.123(a)(1)/3270.123(a)(2) · An agreement shall specify the amount of the fee to be charged per day or per week. An agreement shall specify the date on which the fee is to be paid.
At the time of inspection, the agreement form for child #2 did not specify the fee amount and the date on which the fee is to be paid.
Corrected by Apr 21, 2026
- Violation
3270.123(a)(3) · The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).
At the time of inspection, the facility did not have Child Service Reports signed by the parent of child #1, #3, and #4 which were completed in the last six months.
Corrected by Apr 21, 2026
- Violation
3270.123(a)(4) · An agreement shall specify the child's arrival and departure times.
At the time of inspection, the enrollment agreement form for child #2 and child #5 did not specify the child's arrival and departure times.
Corrected by Apr 21, 2026
- Violation
3270.124(b)(4)/3270.182(5) · Emergency contact information must include the written consent signed by a parent for emergency medical care. A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission.
At the time of inspection, the emergency contact form for child #3 did not contain the parent's signature for consent of emergency medical care and minor first-sid procedures by facility staff.
Corrected by Apr 21, 2026
- Violation
3270.151(a)/3270.192(3) · A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.
At the time of inspection, the files for staff member #1, #2 and #3 contained an initial health assessment with TB results dated over 12 months prior to providing initial service in a child care setting. g.
Corrected by Apr 21, 2026
- Violation
3270.151(c)(2) · An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department.
At the time of inspection, the files for staff members #4 and #5 contained TB results dated over 12 months prior to providing initial service in a child care setting.
Corrected by Apr 28, 2026
- Violation
3270.113(a) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times.
The facility reported that a two-year-old child was left in classroom for less than two minutes unsupervised, as the children along with staff transitioned out of the room and entered the gym across the hall.
Corrected by Feb 9, 2026
- Violation
3270.113(b) · A facility person may not use any form of physical punishment, including spanking a child.
Staff member #1 admitted pulling a toddler child by the arm to stop the child from playing in water at the sink.
Corrected by Dec 4, 2025
- Violation
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -- may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #--- may not work in a child care position at the facility.
At the time of inspection, the file for staff member #1 did not contain the out of state clearances, as required under the CPSL. The file for staff member #2 was missing the PA State Police, PA Child Abuse and NSOR clearances, as required under the CPSL. The file for staff member #3 was missing the FBI clearance. The file for staff member #4 was missing the NSOR clearance.
Corrected by Sep 24, 2025
- Violation
3270.37(b)(3)/3270.192(2)(ii) · An aide shall have a minimum of an 8th grade education and 2 years of experience with children. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.
At the time of inspection, the file to staff member #3 included a diploma and degree from institutions outside of the United States which did not include professional evaluations indicating the equivalency to United States educational standards.
Corrected by Oct 17, 2025
- Violation
3270.51/3270.52 · When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff: child ratio and maximum group size in accordance with § 3270.51 (relating to similar age level). When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. The required staff: child ratios must be maintained at all times.
During the inspection, the interim director confirmed noncompliance with the staff: child ratios.
Corrected by Sep 24, 2025
- Violation
3270.76 · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
At the time of the inspection, the hallway, the early preschool room, infant room and gym had areas damaged by water.
Corrected by Oct 31, 2025
- Violation
3270.151(a)/3270.192(3) · A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.
At time of inspection, the file for staff member #3 did not include an initial health assessment.
Corrected by Oct 22, 2025
- Violation
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -- may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #--- may not work in a child care position at the facility.
At the time of inspection, the file for staff member #1 did not contain the out of state clearances, as required under the CPSL. The file for staff member #2 was missing the PA State Police, PA Child Abuse and NSOR clearances, as required under the CPSL. The file for staff member #3 was missing the FBI clearance. The file for staff member #4 was missing the NSOR clearance.
Corrected by Oct 15, 2025
- Violation
3270.37(b)(3)/3270.192(2)(iii) · An aide shall have a minimum of an 8th grade education and 2 years of experience with children. A facility person's record shall include verification of child care experience, education and training following the outset of service at the facility.
At the time of inspection, the file to staff member #3 included a diploma and degree from institutions outside of the United States which did not include professional evaluations indicating the equivalency to United States educational standards.
Corrected by Oct 29, 2025
- Violation
3270.55(b) · Staff persons who are on duty but are not providing child care during naptime shall remain in the child care portion of the facility premises.
At the time of inspection, staff members who were on duty but not providing child care during naptime were allowed to leave the facility premises.
Corrected by Jun 4, 2025
- Violation
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #--- may not work in a child care position at the facility.
At the time of inspection, the file for staff member #1, hired more than 45 days; did not contain the completed National Sex Offender Registry (NSOR) for Pennsylvania, as required under the CPSL. Staff member #1's file was also missing the Out of State clearances from the state in which the person lived in the last five years, as required under the CPSL. The file for staff member #3, hired provisionally within 45 days; did not contain a receipt verifying a request for a FBI clearance or the completed FBI clearance, as required under the CPSL. The file for staff member #4, hired provisionally within 45 days; did not contain a receipt verifying a request for the PA State Police Clearance.
Corrected by Apr 8, 2025
- Violation
3270.36(b)(5)/3270.192(2)(ii) · An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.
At the time of inspection, the file for staff member #2 hired as assistant group supervisors did not include a high school diploma or GED, nor did it include the two years of verified experience working with children.
Corrected by Apr 8, 2025
- Violation
3270.37(b)(1) · An aide shall have a high school diploma or a general educational development certificate.
At the time of inspection, the file for staff member #5, hired as an aide; did not contain verification of education necessary to qualify as an aide.
Corrected by Apr 8, 2025
- Violation
3270.133(7)(v) · A medication log shall include the date of administration.
At the time of inspection, the medication log for child #1 was missing the dates of administration.
Corrected by Apr 8, 2025
- Violation
3270.151(a) · A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.
At the time of inspection, the file for staff member #4 did not contain a completed health assessment with TB results.
Corrected by Apr 8, 2025
- Violation
3270.151(c)(4)/3270.151(c)(5) · An adult health assessment must include information on medical problems that might threaten the health of the children or prohibit a staff person from providing adequate care to children. An adult health assessment must include the physician's or CRNP's assessment of the person's suitability to provide child care.
At the time of inspection, the file for staff member #1 contained a health assessment which did not include information on medical problems that might threaten the health of the children or prohibit a staff person from providing adequate care to children. Also, staff member #1's health assessment did not include the physician's or CRNP's assessment of the person's suitability to provide child care.
Corrected by Apr 8, 2025
- Violation
3270.31(f)(10) · Staff persons shall complete professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.
At time of inspection, staff member #5 did not have verification of completion of the required Pediatric first aid/ CPR training within 90 days of hire.
Corrected by Apr 8, 2025
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Jun 3, 2026 inspection noted: “At the time of inspection, the file for staff member #1, hired as an assistant group supervisor; was missing one year (1250 hours) of verified experience.” — what has changed since then?
- 2The Mar 24, 2026 inspection noted: “At the time of inspection, the ceiling in the gym was missing a ceiling tile.” — what has changed since then?
- 3The Jan 28, 2026 inspection noted: “The facility reported that a two-year-old child was left in classroom for less than two minutes unsupervised, as the children along with staff transitioned out…” — what has changed since then?
Data synced from Pennsylvania DHS, Office of Child Development and Early Learning · Source records · Report an error