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Pulling inspections, violations, and complaints.
Home › PA › Philadelphia › Tender Hearts Childcare Academy
405 N 64th St, Philadelphia PA 19151 · License #CER-00251731 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
3270.76 · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
On 12/1/25, during the renewal inspection, certification rep observed two damaged ceiling tiles in the indoor gross motor space. Certification rep observed shredded carpet edges, and damaged window blinds in the gross motor space.
Corrected Corrected by Dec 1, 2025
Category: physical safety. Marked corrected in the state record.
3270.31(e) · A staff person shall obtain an annual minimum of 12 clock hours of child care training.
On 12/1/25, during the renewal inspection, staff person#1 did not have the required annual minimum of 12 clock hours of childcare training. Staff person #1 had evidence of a total of 9hrs of childcare training in their individual records.
Corrected Corrected by Dec 11, 2025
Category: recordkeeping. Marked corrected in the state record.
3270.131(a) · The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility.
On 12/1/25, during the renewal inspection, child #1 did not have evidence of an initial health assessment in the individual records.
Corrected Corrected by Dec 15, 2025
Category: health medication. Marked corrected in the state record.
Disposition: Compliant - Finalized
Disposition: Compliant - Finalized
Generated from this facility's specific inspection record
Data synced from Pennsylvania DHS, Office of Child Development and Early Learning on Jul 8, 2026 · Source records · Report an error
3270.113(b) · A facility person may not use any form of physical punishment, including spanking a child.
On 8/1/25 it was reported that an individual staff person was spraying water on a child, who was misbehaving. Every time the child misbehaved that was the punishment for the child. During the complaint investigation, it was verified by the facility owner that this incident did happen, and staff was terminated due to this complaint
Corrected Corrected by Aug 4, 2025
Category: recordkeeping. Marked corrected in the state record.
3270.31(e)(4)(ii) · Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.
On 1/9/25, during the renewal inspection, staff #1 did not have evidence of an updated fire safety training in the individual staff records.
Corrected Corrected by Feb 17, 2025
Category: recordkeeping. Marked corrected in the state record.
3270.31(f) · Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10.
On 1/9/25, during the renewal inspection, staff person #2 did not have evidence of the required health and safety training in the individual staff records.
Corrected Corrected by Mar 17, 2025
Category: health medication. Marked corrected in the state record.
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law.
On 1/9/25, during the renewal inspection, staff persons #2 & #3 did not have evidence a disclosure statement in the individual staff record.
Corrected Corrected by Mar 17, 2025
Category: supervision. Marked corrected in the state record.
3270.123(a)(6)/3270.182(2) · An agreement shall specify the date of the child's admission. A child's record shall contain the dates of application, admission and withdrawal of the child.
On 1/9/25, during the renewal inspection, children # 1 and #2 did not have evidence of their admission dates on their individual agreement form.
Corrected Corrected by Feb 17, 2025
Category: recordkeeping. Marked corrected in the state record.
3270.192(5) · A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
On 1/9/25, during the renewal inspection, staff person #2 & #4 did not have evidence of two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person in the individual staff records.
Corrected Corrected by Feb 17, 2025
Category: recordkeeping. Marked corrected in the state record.
3270.131(a) · The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility.
On 1/9/25, during the renewal inspection, Child #2 did not have evidence of a health assessment including the immunization in the individual child records.
Corrected Corrected by Feb 17, 2025
Category: health medication. Marked corrected in the state record.
3270.21 · Conditions at the facility may not pose a threat to the health or safety of the children.
On 6/29/23 during a complaint investigation, video footage from the facility confirmed that Staff Person #1 kicked the cot that Child #1 was kneeling on causing the child to fall over and sustain a serious injury to their head.
Corrected Corrected by Jul 17, 2023
Category: health medication. Marked corrected in the state record.
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person #1 may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #--- may not work in a child care position at the facility.
On 6/29/23 during an unannounced visit the file of Staff person #1 and Individual #1 did not contain a completed NSOR Verification Letter.
Open Not marked corrected in the state record
Category: background checks. Open / not marked corrected.
3270.113(a)(1) · Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.
On 6/29/23 during an unannounced visit, The Staff present at the facility were not able to identify the names of children in their assigned groups for supervision purposes.
Corrected Corrected by Jul 12, 2023
Category: supervision. Marked corrected in the state record.
3270.123(a)(3) · The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).
During a renewal inspection on 03/07/2023, the files for children # 1, 2, 3, 4, 5 did not contain a Child Services Report.
Corrected Corrected by Mar 20, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.27(a)(5) · The facility shall have an emergency plan that provides for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
During a renewal inspection on 03/07/2023, the emergency plan did not provide accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
Corrected Corrected by Mar 20, 2023
Category: physical safety. Marked corrected in the state record.
3270.27(a)(2) · The facility shall have an emergency plan that provides for accommodations for evacuation of children from the facility building and evacuation of children to a location away from the facility premises. The evacuation routes and evacuation plans to exit the building may be the same as those required by §3270.94 (relating to fire drills).
During a renewal inspection on 03/07/2023, the emergency plan did not provide accommodations for evacuation of children from the facility building and evacuation of children to a location away from the facility premises.
Corrected Corrected by Mar 20, 2023
Category: physical safety. Marked corrected in the state record.