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Pulling inspections, violations, and complaints.
Home › PA › Philadelphia › Comfort Zone
1833 PLACID ST, Philadelphia PA 19152 · License #CER-00249963 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
3270.76 · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
At the time of the inspection, the walls in the infant, toddler, preschool and 3 year old rooms were dusty. A detached baseboard was observed in the 2 year old room.
Corrected Corrected by Dec 24, 2025
Category: physical safety. Marked corrected in the state record.
3270.77(a) · Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.
At the time of the inspection, peeled paint was observed in the 2 year old, infant, 3 year old and preschool rooms.
Corrected Corrected by Dec 24, 2025
Category: physical safety. Marked corrected in the state record.
3270.123(a)(3) · The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).
At the time of the inspection, the file of child #1 did not include a child service report.
Corrected Corrected by Dec 24, 2025
Category: recordkeeping. Marked corrected in the state record.
Disposition: Compliant - Finalized
Disposition: Compliant - Finalized
Disposition: Compliant - Finalized
Generated from this facility's specific inspection record
Data synced from Pennsylvania DHS, Office of Child Development and Early Learning on Jul 8, 2026 · Source records · Report an error
3270.124(b)(2) · Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.
At the time of the inspection, the emergency contact of child #1 did not include the address and telephone number of the child's physician.
Corrected Corrected by Dec 24, 2025
Category: health medication. Marked corrected in the state record.
3270.124(b)(3) · Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.
At the time of the inspection, the emergency contact of child #2 did not include the home and work address of the enrolling parent.
Corrected Corrected by Dec 24, 2025
Category: recordkeeping. Marked corrected in the state record.
3270.131(b)(2) · The operator shall require the parent to provide an updated health report at least every 12 months for an older toddler or preschool child.
At the time of the inspection, the health assessment of child #2 was dated 10/3/24.
Corrected Corrected by Dec 24, 2025
Category: health medication. Marked corrected in the state record.
3270.131(d)(7) · A health report shall include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.
At the time of the inspection, the health assessment for child #3 did not include a statement that the child is able to participate in child care and appears to be free from contagious or communicable diseases.
Corrected Corrected by Dec 24, 2025
Category: health medication. Marked corrected in the state record.
3270.192(5) · A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
At the time of the inspection, the file of staff person #1 and #2 did not include 2 written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Corrected Corrected by Dec 24, 2025
Category: recordkeeping. Marked corrected in the state record.
3270.113(a) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.
Ongoing noncompliance, observed staff person #1 not actively supervising children and looking at their personal phone and facetiming.
Corrected Corrected by Jul 15, 2025
Category: supervision. Marked corrected in the state record.
3270.113(d) · A facility person may not use harsh, demeaning or abusive language in the presence of children.
At the time of the inspection, it was confirmed by the director staff #1 yelled at the child #1.
Corrected Corrected by Jun 12, 2025
Marked corrected in the state record.
3270.113(a) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.
At the time of the inspection, prior to entering the preschool room, certification staff observed staff #3 not actively supervising the 8 children in their care. Staff person #3 was observed looking at personal cell phone. Staff person #3 remained engaged with phone until greeted by certification staff.
Corrected Corrected by Jun 12, 2025
Category: supervision. Marked corrected in the state record.
3270.31(e)(4)(i) · Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification.
At the time of the inspection, the pediatric cpr & first aid training for staff #1 was dated 1//21/22. The pediatric cpr & first aid for staff #2 was dated 4/1/23 and for staff #3 was dated 1/24/23.
Corrected Corrected by Jun 14, 2025
Category: ratio. Marked corrected in the state record.
3270.32(a) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person # 4-May not work in a child care position at the facility until completed mandated reporter training is obtained. A facility's person record shall include a copy of the completed mandated reporter training.
At the time of the inspection, the file of staff person #4 had a mandated reporter training dated 3/3/20.
Corrected Corrected by Jun 12, 2025
Category: recordkeeping. Marked corrected in the state record.
3270.108(c) · Styrofoam bowls, cups and plates may not be used.
During lunch at the time of inspection, the preschool children in the rear classroom were observed eating from Styrofoam dishes.
Corrected Corrected by Nov 8, 2024
Marked corrected in the state record.
3270.72(b)/3270.72(c) · Windows or doors used for ventilation shall be screened when open. Screens shall be in good repair.
The screens on the windows along the side of the facility were busted, ripped or torned.
Corrected Corrected by Nov 27, 2024
Marked corrected in the state record.
3270.106(a) · Individual, clean, age-appropriate rest equipment shall be provided for preschool, toddler and infant children as agreed between the child's parent and the operator. The rest equipment shall be labeled for the use of a specific child and used only by the specified child.
At the time of inspection, facility children in the infant room were observed sleeping in pak-n-play that were not labeled for individual use.
Corrected Corrected by Nov 7, 2024
Category: physical safety. Marked corrected in the state record.
3270.107/3270.161(d) · A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator. Potentially hazardous food brought from the child's home or provided by the facility shall be refrigerated.
At the time of inspection, the refrigerator in the infant room used to store milk and other products did not have a thermometer.
Corrected Corrected by Nov 6, 2024
Category: nutrition. Marked corrected in the state record.
3270.182(3)/3270.182(5) · A child's record shall contain signed parental consent for emergency medical care for the child. Written consent is required prior to admission. A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission.
The emergency contacts for facility children #2 and #3 did not have signed permission for emergency medical, minor first-aid or both at the time of inspection.
Corrected Corrected by Nov 27, 2024
Category: ratio. Marked corrected in the state record.
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
During the renewal inspection conducted on 1/5/2024 observed the facility's emergency plan did not address continuity of operations. Observed a fire extinguisher child accessible in the Toddler room #2 (Corrected on-site 1/5/2024).
Corrected Corrected by Jan 17, 2024
Category: ratio. Marked corrected in the state record.
3270.67(c) · Evidence of infestation of insects or rodents in the facility is not permitted.
During the renewal inspection conducted on 1/5/2024 observed insect/rodent glue traps throughout the facility with insects stuck to them.
Corrected Corrected by Jan 17, 2024
Marked corrected in the state record.
3270.76 · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
During the renewal inspection conducted on 1/5/2024 observed the wooden fence in the outdoor play space had fence boards in disrepair.
Corrected Corrected by Jan 17, 2024
Category: physical safety. Marked corrected in the state record.
3270.77(a) · Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.
During the renewal inspection conducted on 1/5/2024 observed damaged paint on the wall in the bathroom located in the Infant room #1.
Corrected Corrected by Jan 17, 2024
Category: physical safety. Marked corrected in the state record.
3270.82(g) · Toilet areas and fixtures shall be cleaned daily and be in good repair.
During the renewal inspection conducted on 1/5/2024 observed the urinal and toilet located in the boy's bathroom could not be flushed.
Corrected Corrected by Jan 17, 2024
Marked corrected in the state record.
3270.124(b)(6)/3270.124(b)(7) · Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable. Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
During the renewal inspection conducted on 1/5/2024 observed child #2's emergency contact information did not include health insurance coverage policy number for a child under a family policy or Medical Assistance benefits, if applicable. Also observed, the emergency contact information did not include the name of the individual designated by the parent to whom the child may be released.
Corrected Corrected by Jan 17, 2024
Category: health medication. Marked corrected in the state record.
3270.131(d)(5)/3270.131(e)(1) · A health report shall include a review of the child's immunized status according to recommendations of the ACIP. The facility shall require the parent to provide updated written verification from a physician, physician's assistant, CRNP, the Department of Health or a local health department of ongoing vaccines administered to an infant, toddler or preschool child in accordance with the schedule recommended by the ACIP.
During the renewal inspection conducted on 1/5/2024 observed child #1 and #3's health reports did not include verification of up-to-date influenza immunizations.
Corrected Corrected by Jan 17, 2024
Category: health medication. Marked corrected in the state record.
3270.113(d) · A facility person may not use harsh, demeaning or abusive language in the presence of children.
During the complaint investigation conducted on 9/29/2023 it was determined that there were children present during an altercation between two staff in the hallway where they witnessed harsh and abusive language.
Corrected Corrected by Oct 26, 2023
Marked corrected in the state record.
3270.65 · Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.
During an unannounced monitoring inspection conducted on 9/29/2023 observed an electrical outlet without protective receptacle covers in the Toddler room. Corrected on-site 9/29/2023.
Corrected Corrected by Oct 26, 2023
Marked corrected in the state record.
3270.106(f) · At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.
During an unannounced monitoring inspection conducted on 9/29/2023 observed the pack and play pens in the Infant room were not 2 feet apart from each other during nap time.
Corrected Corrected by Oct 26, 2023
Category: physical safety. Marked corrected in the state record.
3270.113(a) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.
During an unannounced monitoring inspection conducted on 9/29/2023 observed children sleeping with blankets over their heads and with rest equipment placed behind furniture where they could not be supervised at all times in the Toddler room and Preschool room.
Corrected Corrected by Oct 26, 2023
Category: supervision. Marked corrected in the state record.
3270.94(a)(1) · The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that fire drills are conducted at least once every 60 days.
During an unannounced monitoring inspection conducted on 9/29/2023 observed the last fire drill conducted on the fire drill log was dated 2/10/2023.
Corrected Corrected by Oct 26, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.113(e) · A facility person may not restrain a child by using bonds, ties or straps to restrict a child's movement or by enclosing the child in a confined space, closet or locked room. The prohibition against restraining a child does not apply to the use of adaptive equipment prescribed for a child with special needs.
During the unannounced inspection on 5/11/23-/6/2/23 it was determined that a highchair was used to restrain a child to control behaviors in the classroom.
Corrected Corrected by Jun 13, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.31(e)(4)(i) · Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification.
During the inspection on 3/1/23, continued noncompliance was observed in that the records of staff person #1 did not include an acceptable Pediatric First Aid training by an approved trainer. The records of staff person #2, and staff person #3 contained Pediatric First Aid & CPR by an approved vender but the trainer could not be verified as an approved trainer.
Corrected Corrected by Mar 24, 2023
Category: ratio. Marked corrected in the state record.
3270.18(a) · The legal entity shall have comprehensive general liability insurance to cover the persons who are on the premises. A current copy of the insurance policy shall be on file at the facility.
During the renewal inspection on 1/18/23, it was observed that there was no document presented to verify that the facility had comprehensive general liability insurance to cover the persons who are on the premises.
Corrected Corrected by Feb 15, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.124(b)(3) · Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.
During the renewal inspection on 1/18/23, it was observed that the records of child #1, child #2 and child #4 did not include the work addresses and telephone numbers of the enrolling parent.
Corrected Corrected by Jan 18, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.31(e)(4)(i) · Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification.
During the renewal inspection on 1/18/23, it was observed that the records of staff person #1 did not include an acceptable Pediatric First Aid training by an approved trainer. The records of Staff person #3, staff person #4, staff person #5, and staff person #6 contained Pediatric First Aid & CPR by an approved vender but the trainer could not be verified as an approved trainer.
Corrected Corrected by Feb 15, 2023
Category: ratio. Marked corrected in the state record.
3270.31(f) · Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10.
During the renewal inspection on 1/18/23, it was observed that the records of staff person #5 did not include the complete professional development within 90 days of hire-Health and safety.
Corrected Corrected by Feb 15, 2023
Category: health medication. Marked corrected in the state record.
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person #2 and #3 may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.
During the renewal inspection on 1/18/23, it was observed that the records of staff person #2 did not include out of state clearances as required by the CPSL. It was observed that the records of staff person #5 and staff person #6 did not include the Disclosure statement as required by the CPSL. It was observed that the records of staff person #3 did not include the correct Child Abuse clearance for a GS. Volunteer Child Abuse submitted.
Corrected Corrected by Feb 28, 2023
Category: background checks. Marked corrected in the state record.
3270.65 · Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.
During the renewal inspecton o n1/18/23, it was observed that the outlets in Room 1(2yr olds) were missing outlet covers.
Corrected Corrected by Jan 18, 2023
Marked corrected in the state record.
3270.67(d) · Trash that has been contaminated by human secretions or excrement shall be contained in closed, plastic-lined receptacles.
During the renewal inspection on 1/18/23, it was observed that there were no closed, plastic-lined receptacles in Room 4.
Corrected Corrected by Feb 15, 2023
Marked corrected in the state record.
3270.76/3270.77(a) · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.
During the renewal inspection on 1/18/23, it was observed that there were stained ceiling tiles in the infant room. There was peeling paint in Room 4
Corrected Corrected by Feb 18, 2023
Category: physical safety. Marked corrected in the state record.
3270.124(b)(5) · Emergency contact information must include information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP, which is needed in an emergency situation.
During the renewal inspection on 1/18/23, it was observed that the records of child #2 and child #4 did not include information on the child's special needs.
Corrected Corrected by Feb 7, 2023
Category: health medication. Marked corrected in the state record.
3270.124(b)(7) · Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
During the renewal inspection on 1/18/23, it was observed that the records of child #2 did not include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
Corrected Corrected by Jan 18, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.151(c)(4)/3270.151(c)(5) · An adult health assessment must include information on medical problems that might threaten the health of the children or prohibit a staff person from providing adequate care to children. An adult health assessment must include the physician's or CRNP's assessment of the person's suitability to provide child care.
During the renewal inspection on 1/18/23, it was observed that staff person #4's Health record did not answer questions #1, #2 and #3 in reference to information on medical problems that might threaten the health of the children or prohibit a staff person from providing adequate care to children and the person's suitability to provide child care.
Corrected Corrected by Feb 28, 2023
Category: health medication. Marked corrected in the state record.
3270.181(c) · A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.
During the renewal inspection on 1/18/23, it was observed that the records of child #3 did not include updated emergency contact information and financial agreement. Documents dated 7/19/21 and 12/1/21 respectively.
Corrected Corrected by Jan 19, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.182(5)/3270.182(6) · A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission. A child's record shall contain signed parental consent for transportation, walking excursions, swimming and wading.
During the renewal inspection on 1/18/23, it was observed that the records of child #4 did not contain signed parental consent for administration of minor first-aid procedures by facility staff and signed parental consent for transportation.
Corrected Corrected by Jan 19, 2023
Category: ratio. Marked corrected in the state record.
3270.192(2)(iv) · A facility person's record shall include acceptable verification of experience, education or training is a transcript or a diploma or a letter signed by a representative of the experiential, educational or training entity.
During the renewal inspection on 1/18/23, the records of staff person #1, staff person #2, staff person #3 and staff person #4 did not include verification of experience in childcare.
Corrected Corrected by Feb 28, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.192(5) · A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
During the renewal inspection on 1/18/23, it was observed that the records of staff person #1, staff person #3 and staff person#4 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.
Corrected Corrected by Feb 28, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.131(a) · The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility.
During the renewal inspection on 1/18/23, it was observed that the records of child #2 did not include an initial health report.
Corrected Corrected by Feb 7, 2023
Category: health medication. Marked corrected in the state record.
3270.67(d) · Trash that has been contaminated by human secretions or excrement shall be contained in closed, plastic-lined receptacles.
During the renewal inspection on 12/8/21, it was observed that the trash can in the Pre-school room had no cover
Corrected Corrected by Dec 31, 2021
Marked corrected in the state record.
3270.34(a)(6) · A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.
During the renewal inspection on 12/8/21, it was observed that the records of facility person #2 did not include an updated staff evaluation
Corrected Corrected by Dec 31, 2021
Category: recordkeeping. Marked corrected in the state record.
3270.76 · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
During the renewal inspection on 12/8/21, it was observed that the wood border in the playground was rotted into a hole
Corrected Corrected by Dec 31, 2021
Category: physical safety. Marked corrected in the state record.
3270.77(a) · Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.
During the renewal inspection on 12/8/21, it was observed that there was peeling paint over the sinks in the two hallway bathrooms and on the pink closet doors of the pre-school room
Corrected Corrected by Dec 31, 2021
Category: physical safety. Marked corrected in the state record.
3270.192(2)(ii) · A facility person's record shall include verification of child care experience, education and training prior to service at the facility.
During the renewal inspection on 12/8/21, it was observed that -the records of facility person #1 did not include verification of child care experience -the records of facility person #2 did not include 2 years verification of child care experience for an AGS-1.25 years of experience submitted
Corrected Corrected by Dec 31, 2021
Category: recordkeeping. Marked corrected in the state record.
3270.192(5) · A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person
During the renewal inspection on 12/8/21, it was observed that the records of facility person #1 did not include two written, nonfamily references -the records of facility person #2 did not include two written, nonfamily references-1 letter submitted
Corrected Corrected by Dec 31, 2021
Category: recordkeeping. Marked corrected in the state record.
3270.131(a)/3270.131(d)(5) · The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility. A health report shall include a review of the child's immunized status according to recommendations of the ACIP.
During the renewal inspection on 12/8/21, it was observed that the records of child #1 did not include a health assessment and a review of the child's immunized status according to recommendations of the ACIP.
Corrected Corrected by Dec 31, 2021
Category: health medication. Marked corrected in the state record.