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Home › PA › New Cumberland › Best Friends Daycare
507 Fishing Creek Rd, New Cumberland PA 17070 · License #CER-00249629 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
When they operate
Schedule type not published.
Ages served
Ages not published.
3270.111(c) · Daily activities shall promote the development of skills, social competence and self-esteem. Daily experiences shall recognize the child as an individual and give some choice of activities that respect personal privacy, lifestyle and cultural background.
It was observed in the young toddler classroom, that the children climb inside the toy boxes, which is not the intended use for them.
Corrected Corrected by Apr 6, 2026
Category: background checks. Marked corrected in the state record.
3270.113(a)/3270.113(a)(1) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.
Child #1 was injured when climbing out of a toybox. Child #1 was in the primary care group of staff person #1 at that time.
Corrected Corrected by Apr 6, 2026
Category: supervision. Marked corrected in the state record.
Disposition: Compliant - Finalized
Disposition: Compliant - Finalized
Disposition: Compliant - Finalized
Generated from this facility's specific inspection record
Data synced from Pennsylvania DHS, Office of Child Development and Early Learning on Jul 8, 2026 · Source records · Report an error
3270.113(a)/3270.113(a)(1) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.
It was observed that while working with a person from an outside agency in the pre-k classroom, child #1 left the building through the front door and was running around the parking lot. The facility staff person believed that the person from the outside agency was responsible for the supervision of child #1.
Corrected Corrected by Apr 16, 2026
Category: supervision. Marked corrected in the state record.
3270.27(c) · The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.
The operator could not provide proof that staff person #2 received training regarding the emergency plan at the time of initial employment.
Corrected Corrected by Nov 19, 2025
Category: recordkeeping. Marked corrected in the state record.
3270.102(a) · Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.
It was observed that eight safety straps on three separate infant/toddler strollers were torn and/or missing safety buckles. It was observed on the young toddler outside play space that a play kitchen was cracked creating pinch and crush points. It was observed on the preschool outside play space, an outdoor climber that was cracked creating pinch and crush points.
Corrected Corrected by Dec 31, 2025
Category: physical safety. Marked corrected in the state record.
3270.103 · Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths.
It was observed in the young toddler classroom, trash bags were placed on top of a water fountain accessible to young toddlers. (This was corrected on site.) It was observed in the infant classroom a foam playmat contained tears exposing foam causing a potential choking hazard.
Corrected Corrected by Nov 18, 2025
Category: physical safety. Marked corrected in the state record.
3270.151(a) · A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.
File for staff person #3 does not include a completed health assessment at least 24 months after the previous health assessment dated 5/16/23 and the current health assessment dated 10/10/25.
Corrected Corrected by Nov 18, 2025
Category: ratio. Marked corrected in the state record.
3270.152 · A facility person shall wash his hands before meals and snacks, and after toileting and after diapering a child.
It was observed that staff person #1 did not wash their hands after diapering a child.
Corrected Corrected by Nov 18, 2025
Category: health medication. Marked corrected in the state record.
3270.113(b) · A facility person may not use any form of physical punishment, including spanking a child.
It was observed by several staff members, staff person #1 aggressively putting young toddlers onto their nap mats during rest time.
Corrected Corrected by Mar 11, 2025
Category: recordkeeping. Marked corrected in the state record.
3270.32(a) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). The legal entity must arrange for all staff to receive a minimum of two hour in person training regarding mandated reporting. The legal entity must receive DHS approval of the training content prior to scheduling the training.
Staff persons #2, #3, and #4 admitted to witnessing staff person #1 being aggressive towards children. It was also indicated by many staff members that the incidents were not reported to an outside agency.
Corrected Corrected by Mar 16, 2025
Category: recordkeeping. Marked corrected in the state record.
3270.113(a) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.
It was observed in the young toddler, older toddler, preschool and Pre-K classrooms, sound machines being used at high volume levels that could potentially prevent staff from being able to properly hear, direct and assess children while sleeping on nap mats.
Corrected Corrected by Mar 6, 2025
Category: supervision. Marked corrected in the state record.
3270.182(7) · A child's record shall contain reports of accidents, injuries and illnesses involving a child in care at the facility. The original report shall be given to the parent on the day of the incident. The second copy of the report shall be retained at the facility in an accident file. The third copy of the report shall be retained at the facility in the child's file.
An incident report was not completed involving child #1 at the facility 1/31/25 resulting in a child being picked up and aggressively put onto their nap mat by a staff member.
Corrected Corrected by Mar 6, 2025
Category: health medication. Marked corrected in the state record.
3270.66(b) · Cleaning materials and other toxic materials shall be stored in an original labeled container or in a container that specifies the content. Toxics shall be stored away from food, food preparation areas and child care spaces.
It was observed in the young toddler classroom a Magic Eraser was not stored in an original labeled container or in a container that specifies the content.
Corrected Corrected by Nov 15, 2024
Category: ratio. Marked corrected in the state record.
3270.76 · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
It was observed in the first bathroom used by children, a trashcan lid was broken and cracked causing sharp edges and pinch points was accessible to children.
Corrected Corrected by Nov 18, 2024
Category: physical safety. Marked corrected in the state record.
3270.107 · A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.
The refrigerator in the Preschool classroom did not contain an operating thermometer. This was corrected on site and proved the refrigerator was capable of maintaining food at 45° F or below. The thermometer in the refrigerator in the older toddler classroom indicated a temperature of 48° F.
Corrected Corrected by Nov 15, 2024
Category: nutrition. Marked corrected in the state record.
3270.135(a)(3) · If disposable diapers are provided by a parent or by a facility, a soiled diaper shall be discarded by immediately placing the diaper into a plastic-lined, hands-free covered can.
It was observed in the older toddler classroom that soiled diapers are disposed of into a non-hands-free trash can.
Corrected Corrected by Nov 18, 2024
Category: health medication. Marked corrected in the state record.
3270.161(c) · Food that has been previously served to a person or returned from a table shall be discarded.
It was observed in the refrigerator within the older toddler classroom, a child's half eaten sandwich. Staff stated the half-eaten sandwich was kept from lunch time for the child to finish eating during snack time.
Corrected Corrected by Nov 15, 2024
Category: nutrition. Marked corrected in the state record.
20.71(a)(7) · The Department may deny, refuse to renew or revoke a certificate of compliance for fraud or deceit in obtaining or attempting to obtain a certificate of compliance.
The business owner self-reported non-compliance to the assigned cert rep stating that a previous director of the facility falsified American Red Cross, Adult and Pediatric First Aid/CRP/AED training certificates for staff member #1 and #2.
Corrected Corrected by Nov 5, 2024
Category: health medication. Marked corrected in the state record.
3270.51 · When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30.
It was observed staff person #1 was caring for six infants alone with no other staff present.
Corrected Corrected by Aug 22, 2024
Category: ratio. Marked corrected in the state record.
3270.78/3270.113(a) · Rooms, hallways, stairways, outside steps, porches and ramps shall be lighted by artificial or natural light. Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.
During an on-site visit it was observed that the pre-k classroom an insufficient amount of artificial or natural lighting during rest time which prohibited staff persons from being able to supervise children properly.
Corrected Corrected by Aug 23, 2024
Category: supervision. Marked corrected in the state record.
3270.106(f) · At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.
During an on-site visit it was observed that cribs being used by infants were not at least 2 feet apart on three sides.
Corrected Corrected by Aug 23, 2024
Category: physical safety. Marked corrected in the state record.
3270.106(j) · Toys, bumper pads, or pillows may not be present in a crib while an infant is sleeping in the crib.
During an on-site visit it was observed that an infant was using a pacifier attached to a pacifier clip while sleeping in a crib. It was also observed that the infant was laying on a boppy pillow while sleeping in a crib.
Corrected Corrected by Aug 23, 2024
Category: physical safety. Marked corrected in the state record.
3270.113(a) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.
During an on-site visit it was observed in the older toddler classroom, staff person #1 was asleep on the floor and the only staff person present in the classroom with ten older toddlers in attendance. It was also observed in the younger toddler, older toddler, preschool, and pre-k classrooms, sound machines being used at high volume levels that could potentially prevent staff from being able to properly hear, direct, and assess children while sleeping on nap mats.
Corrected Corrected by Aug 23, 2024
Category: supervision. Marked corrected in the state record.
3270.119 · Infants shall be placed in the sleeping position recommended by the American Academy of Pediatrics unless there is a medical reason an infant should not sleep in this position. The medical reason shall be documented in a statement signed by a physician, physician's assistant or CRNP and placed in the child's record at the facility. The legal entity must arrange for all facility staff, director and the Executive Administrator to receive a minimum of one hour in person training regarding safe sleep practices. The legal entity must receive DHS approval of the training content prior to scheduling the training.
During on on-site visit it was observed in the infant classroom that an infant was sleeping in a swing.
Corrected Corrected by Sep 27, 2024
Category: health medication. Marked corrected in the state record.
3270.31(f) · Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Staff person #1 will have until 5/30/24 to complete the required training. Until such time as the required training has been completed, staff person #1 must be supervised, when interacting with children, by an AGS, primary staff person who has completed the required training related to this citation. If there are no staff available to supervise staff person #1, staff person #1 may not work in a child-care position at the facility.
Staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): (Pediatric first aid/CPR from a PQAS approved trainer and a PQAS approved curriculum).
Corrected Corrected by May 15, 2024
Category: supervision. Marked corrected in the state record.
3270.27(c) · The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.
Staff persons #1, #2, #3, and #4 have not received training regarding the emergency plan on a annual basis. Previous emergency training date on file for staff person #1 is 10/7/22. Previous emergency training date on file for staff person #2 is 9/6/22. Previous emergency training date on file for staff person #3 is 2/8/22. Previous emergency training date on file for staff person #4 is 10/7/22.
Corrected Corrected by Nov 6, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.66(a) · Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.
It was observed in the preschool classroom, a bottle of Swiffer WetJet solution next to the fridge accessible to children. (corrected at time of inspection)
Corrected Corrected by Nov 5, 2023
Marked corrected in the state record.
3270.123(a)(1) · An agreement shall specify the amount of the fee to be charged per day or per week.
The agreement on file for child #3 does not specify the amount of the fee to be charged per day or per week.
Corrected Corrected by Nov 7, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.124(b)(4) · Emergency contact information must include the written consent signed by a parent for emergency medical care.
Emergency contact forms do not include written consent signed by a parent for emergency medical care for child #3.
Corrected Corrected by Nov 7, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.124(b)(7) · Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
Emergency contact form for child #1 does not include completed address and/or telephone numbers of individuals child may be released to.
Corrected Corrected by Nov 9, 2023
Category: recordkeeping. Marked corrected in the state record.
3270.182(5) · A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission.
Emergency contact forms do not include written consent signed by a parent for minor first-aid procedures for children #2 and #3.
Corrected Corrected by Nov 9, 2023
Category: ratio. Marked corrected in the state record.
3270.182(6) · A child's record shall contain signed parental consent for transportation, walking excursions, swimming and wading.
Emergency contact forms do not include written consent signed by a parent for walking excursions for child #2.
Corrected Corrected by Nov 9, 2023
Category: transportation. Marked corrected in the state record.
3270.113(a)(1) · Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.
During inspection on 4/4/23 staff #1, #2, and #3 could not identify the specific children in which they were assigned. Continued deficiency; during the inspection on 5/9/23 staff persons #4 and #5 could not identify the specific children to which they were assigned nor did they know the correct number of children in the classroom. During inspection on 5/9/23 staff person #1 was able to identify the children to which she was assigned. Staff persons #2 and #3 are no longer employed.
Corrected Corrected by May 9, 2023
Category: supervision. Marked corrected in the state record.
3270.113(a)(1) · Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.
Staff #1, #2, and #3 could not identify the specific children in which they were assigned.
Corrected Corrected by Apr 5, 2023
Category: supervision. Marked corrected in the state record.
3270.183(b) · A facility person may not disclose information concerning a child or family, except in the course of inspections and investigations by agents of the Department.
Staff #1 accepted a video call while caring for children. The children were visible to the inmate.
Corrected Corrected by Apr 3, 2023
Marked corrected in the state record.
3270.113(a) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times.
Staff #1 accepted a video call while caring for children in the infant classroom. Children were not properly supervised.
Corrected Corrected by Apr 3, 2023
Category: supervision. Marked corrected in the state record.
3270.21/3270.134(a) · Conditions at the facility may not pose a threat to the health or safety of the children. A staff person shall ensure that a child's hands are washed before meals and snacks, after toileting and after being diapered.
Staff in the young toddler classroom stated that children are held up to the sink by staff using one arm and using the other arm to spray children's hands with the water sprayer to wash children's hands.
Corrected Corrected by Dec 16, 2022
Category: health medication. Marked corrected in the state record.
3270.66(a) · Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.
It was observed in the infant and one-year-old classrooms, diaper creams were stored in an open bin on the changing table accessible to children.
Corrected Corrected by Dec 16, 2022
Category: health medication. Marked corrected in the state record.
3270.78/3270.113(a) · Rooms, hallways, stairways, outside steps, porches and ramps shall be lighted by artificial or natural light. Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.
It was observed in the infant, one-year-old and three-year-old classrooms an insufficient amount of artificial or natural lighting during rest time which prohibited staff persons from being able to supervise children properly.
Corrected Corrected by Dec 16, 2022
Category: supervision. Marked corrected in the state record.
3270.101(a) · Play equipment and materials appropriate to the developmental needs, individual interests and ages of the children shall be provided in sufficient amount and variety to preclude long waits for use.
It was observed in the infant and one-year-old classrooms that there were a non-sufficient number of books for children to access.
Corrected Corrected by Dec 19, 2022
Category: physical safety. Marked corrected in the state record.
3270.19(b) · A facility person who has reasonable cause to suspect that a child is a victim of child abuse shall immediately make a report of suspected child abuse to ChildLine through the hotline at (800) 932-0313, online, or any other method as prescribed by the Department.
Staff #1, #2, and #3 stated that in the event they suspected child abuse they would first discuss their concerns with the director of the facility instead of making immediate report to childline.
Corrected Corrected by Dec 16, 2022
Category: background checks. Marked corrected in the state record.
3270.25(a) · The operator shall provide the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the appropriate regional child care office.
The facility did not provide parents of each child enrolled with directions on how to access regulations in chapter 3270 electronically.
Corrected Corrected by Dec 16, 2022
Marked corrected in the state record.
3270.131(a) · The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility.
Child #1 did not have an initial health report on file. (Enrollment date is indicated on LIS Code Sheet)
Corrected Corrected by Dec 23, 2022
Category: health medication. Marked corrected in the state record.
3270.101(a) · Play equipment and materials appropriate to the developmental needs, individual interests and ages of the children shall be provided in sufficient amount and variety to preclude long waits for use.
It was observed in the one year old classroom that there were no books or fine motor toys for the children to explore. The classroom did not provide toys in sufficient amount and variety to prelude long wait times.
Corrected Corrected by Feb 22, 2022
Category: physical safety. Marked corrected in the state record.
3270.27(a)(1) · The facility shall have an emergency plan that provides for accommodations for shelter of children during an emergency including lock-down, shelter in place at the facility and shelter at locations away from the facility premises.
The facility emergency plan did not provide for accommodations for shelter of children during an emergency lock-down.
Corrected Corrected by Dec 10, 2021
Category: physical safety. Marked corrected in the state record.