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Tender Care Learning Center-Monroeville
4420 Old William Penn Hwy, Monroeville PA 15146 · License #CER-00244851 · Child Care Center
Contact
- Phone
- (412) 372-8602
- MON@tendercarelc.org
- Website
- Add via profile claim
- Address
- 4420 Old William Penn Hwy, Monroeville PA 15146 · Directions
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Ages served
- 4-Star quality rating
- Accepts Child Care Works subsidy
- Licensed for 77 children
How this facility compares
Violations per inspection, 3-yrInspection history & violations
Source: Pennsylvania DHS, Office of Child Development and Early Learning- Violation
3270.21 · Conditions at the facility may not pose a threat to the health or safety of the children.
In the Pre-School Room was a pair of adult scissors that were accessible to children posing a cutting or puncture hazard.
Corrected by Aug 13, 2025
- Violation
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.
The PA State Police clearance in the file(s) for #2 was dated after their Date of Hire. (SEE LIS CODE SHEET)
Corrected by Aug 13, 2025
- Violation
3270.124(c) · When children are in the facility, emergency contact information shall be present in a child care space for children receiving care in the space.
The pre-school room lacked the required emergency contact information for the children receiving care in the space.
Corrected by Aug 13, 2025
- Violation
3270.151(a) · A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.
The two most recent health assessments for Staff #1 (Dated: 03.12.2023) and (04.08.2028) were dated more than 24 months apart.
Corrected by Aug 13, 2025
- Violation
3270.131(a)/3270.182(1) · The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility. A child's record shall contain initial and subsequent health reports.
The initial health assessment for Child File #1 was dated 04/2025 which is more than 60 days from the first day of attendance at the facility. (SEE LIS CODE SHEET)
Corrected by Aug 13, 2025
- Violation
3270.66(c) · Cleaning materials and other toxic materials shall be used in a way that does not contaminate play surfaces, food, food preparation areas and does not constitute a hazard to the children.
Disinfectant labeled "keep out of reach of children" were stored in a cupboard in the restroom next to items used for changing children's diapers/pull ups. Goo-Gone was also stored in a cabinet in the toddler area next to items used for diaper changes.
Corrected by Aug 27, 2024
- Violation
3270.66(d) · Toxic plants are not permitted in a child care space.
There were 3 plants identified to be toxic to children in the infant, toddler, and preschool rooms.
Corrected by Aug 27, 2024
- Violation
3270.76 · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
There was a nail/screw protruding from the building next to the sand table in the outdoor toddler area. The jagged edge on the thin wire reinforcement at the bottom of the chain linked fence in the outdoor preschool play area next to the tree line is sharp and hazardous. The black edging on the preschool side of the fence separating the outdoor play areas is not connected presenting a tripping hazard. The artificial turf in the preschool play area is loose along the seam presenting a tripping hazard.
Corrected by Oct 4, 2024
- Violation
3270.77(a) · Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.
The picnic table in the preschool play area has peeling paint on the surface. The cabinet under the changing table in the toddler room had chipping paint on the surface.
Corrected by Aug 28, 2024
- Violation
3270.82(g) · Toilet areas and fixtures shall be cleaned daily and be in good repair.
The toilet in the last stall of the restroom has a loose toilet seat.
Corrected by Aug 27, 2024
- Violation
3270.102(a) · Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.
There are areas on the outdoor play equipment with excessive dirt and moss on it. The soft blocks/pillows in the toddler room have rips/tears in the corners.
Corrected by Sep 20, 2024
- Violation
3270.103 · Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths.
On the shelf next to the tables in the toddler room, there were several items accessible to the younger and older toddlers that were labeled for children ages 3 and up, including play dough and ink pads. The small gray couch in the toddler room has a tear on the arm exposing foam to children who are still placing objects in their mouths.
Corrected by Sep 16, 2024
- Violation
3270.106(f) · At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.
During nap time ratio check, the mats in the transitional preschool space were less than 2 feet apart.
Corrected by Aug 27, 2024
- Violation
3270.123(a)(3) · The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).
The file for Child #1 lacked a current child service report. The most recent report was dated January 2024.
Corrected by Aug 27, 2024
- Violation
3270.134(a) · A staff person shall ensure that a child's hands are washed before meals and snacks, after toileting and after being diapered.
The children in the transitional preschool group were not observed to wash their hands before eating lunch.
Corrected by Aug 27, 2024
- Violation
3270.135(a)(3) · If disposable diapers are provided by a parent or by a facility, a soiled diaper shall be discarded by immediately placing the diaper into a plastic-lined, hands-free covered can.
Staff person #1 did not immediately dispose of the soiled diaper when changing the child's diaper.
Corrected by Aug 27, 2024
- Violation
3270.152 · A facility person shall wash his hands before meals and snacks, and after toileting and after diapering a child.
Staff Person #2 was not observed to wash their hands before serving lunch to the transitional preschool group.
Corrected by Aug 27, 2024
- Violation
3270.95(a) · Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)).
Testing of the fire alarm system exceeded 30 days between 4/5/24 and 5/8/24 and between 5/8/24 and 6/10/24.
Corrected by Aug 27, 2024
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
The 1 hour health and safety training in the file for staff person #8 and #9, both hired before 10/4/22, were dated 7/24/23 and 7/14/23 respectively.
Corrected by Sep 12, 2023
- Violation
3270.31(e)(4)(ii) · Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.
The last two fire safety trainings in the file for staff person #4 were dated 3/14/22 and 5/10/23. The last fire safety training in the file for staff person #5 was 8/19/22.
Corrected by Sep 12, 2023
- Violation
3270.31(f) · Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10.
The 10 hour health and safety training in the file for staff person #2, hired on (SEE LIS CODE STREET), was dated 3/14/23, which was more than 90 days beyond their first day working with children.
Corrected by Sep 12, 2023
- Violation
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.
The disclosure statement in the file for staff person #2, who began working with children on (SEE LIS CODE SHEET), was dated 10/24/22, which was after the individual began working with children. The disclosure statement in the file for staff person #3 was not dated, so timeliness could not be assessed. The last two state police clearances in the file for staff person #8 were dated 8/9/17 and 6/12/23. The last two child abuse clearances in the file for staff person #8 were dated 8/14/17 and 9/12/22.
Corrected by Sep 12, 2023
- Violation
3270.32(a) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services).
The last mandated reporter training in the file for staff person #5 was dated 8/9/18. The last two mandated reporter training in the file for staff person #8 were dated 9/3/17 and 9/29/22.
Corrected by Sep 19, 2023
- Violation
3270.76 · Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.
In the rear left side of the toddler room, the garbage can next to the refrigerator had visible small stains that looked like liquid had dripped down the outside of it. The side of the regrigerator had food stuck to the side of it, as well as, what tooked like small areas of liquid had splashed. The front surface of the cabinet door under the diaper table in the front of the toddler room was peeling.
Corrected by Sep 13, 2023
- Violation
3270.91(a) · Stairways, hallways, exits from rooms, exits from the facility and other means of egress serving as an exit shall be unobstructed.
The door leading from the infant room to the main bathroom was locked from the other side, so it could not be opened from inside the infant room. The bathroom serves as a means of egress to the front room of the facility.
Corrected by Sep 13, 2023
- Violation
3270.123(a)(5) · An agreement shall specify the persons designated by a parent to whom the child may be released.
The agreement in the file for child #1 through #4 did not list the release persons.
Corrected by Sep 19, 2023
- Violation
3270.124(b)(4)/3270.182(3) · Emergency contact information must include the written consent signed by a parent for emergency medical care. A child's record shall contain signed parental consent for emergency medical care for the child. Written consent is required prior to admission.
The most recent emergency contact information in the file for child #2 did not include signed parental consent for emergency medical care.
Corrected by Sep 19, 2023
- Violation
3270.131(a)(3)/3270.182(1) · The initial health report for an older toddler or preschool child shall be dated no more than 1 year prior to the first day of attendance at the facility. A child's record shall contain initial and subsequent health reports.
The last two health reports in the file for child #5, who is a preschooler, were 12/30/21 and 6/2/23.
Corrected by Sep 12, 2023
- Violation
3270.151(a)/3270.192(3) · A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.
The last two health assessments in the file for staff person #1 were dated 5/21/21 and 6/9/23. The last two health assessments in the file for staff person #7 were dated 11/12/20 and 11/22/22.
Corrected by Sep 12, 2023
- Violation
3270.151(c)(3) · An adult health assessment must include an examination for communicable diseases and the results of that examination.
The health assessment in the file for staff person #6 did not include an examination for communicable diseases and the results of that examination.
Corrected by Oct 13, 2023
- Violation
3270.151(c)(5) · An adult health assessment must include the physician's or CRNP's assessment of the person's suitability to provide child care.
The health assessment in the file for staff person #6 did not include an assessment of the person's suitability to provide child care.
Corrected by Oct 13, 2023
- Violation
3270.182(5) · A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission.
The most recent emergency contact information in the file for child #2 did not include signed parental consent for emergency medical care.
Corrected by Sep 19, 2023
- Violation
3270.95(a)/3270.95(b) · Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.
There was one time in the last year when the smoke alarms were tested 31 days apart: 7/7/23 and 8/7/23.
Corrected by Sep 12, 2023
- Violation
3270.123(a)(6) · An agreement shall specify the date of the child's admission.
The most recent agreement in the file for child #2 did not specify the date of admission.
Corrected by Aug 11, 2022
- Violation
3270.31(f) · Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10.
The first-aid/CPR training in the file for staff person #6 was dated beyond their first 90 days at the facility.
Corrected by Aug 11, 2022
- Violation
3270.33(a)/3270.35(b)(1) · A staff person or a substitute staff person shall meet one of the applicable staff qualifications for the position in which the person is performing.A group supervisor shall have a bachelor's degree from an accredited college or university in early childhood education, child development, special education, elementary education or the human services field.
There was a bachelor of science diploma in the file for staff person #5, who held the title of GS, but the diploma did not specify what the degree was in.
Corrected by Sep 6, 2022
- Violation
3270.61(c) · Indoor child care space is measured within permanent stationary partitions or walls. The allowable number of children in a space is determined by dividing the total square feet in a space by 40.
At approximately 2:30 pm, 46 children were observed in the preschool room, which has a capcity of 40. 14 preschoolers were eating snack, 10 preschoolers were lined up at the bathroom and 22 school-agers were reading or playing.
Corrected by Aug 11, 2022
- Violation
3270.66(a) · Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.
A small bottle of bubbles was observed in the back left corner of the preschool room in an unzipped bookbag. A small bottle of hand sanitizer was observed in an unlocked wooden locker at the rear of the preschool room. Both items included instructions to keep out of the reach of children and were accessible to the preschoolers and schoolagers in care at the time.
Corrected by Aug 11, 2022
- Violation
3270.103 · Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths.
In the toddler room, there were sponge paint brushes, sponge letters and foam peg boards on low shelves, making them accessible to the toddlers in care at the time. Teeth marks could be seen on the peg boards. In the infant room, there were a few loose foam puzzle pieces on the floor, making them accessible to the mobile infants who were in care at the time.
Corrected by Aug 11, 2022
- Violation
3270.124(f)/3270.181(c) · The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the informationA parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.
The emergency contact form in the file for child #2 appeared to be dated ahead of time by staff with the date of 6.30.22, and the parents then added their signature, therefore, timeliness of the parental review could not be determined.
Corrected by Aug 11, 2022
- Violation
3270.131(e)(2)(i) · Exemption from immunization for religious belief or strong personal objection equated to a religious belief shall be documented by a written, signed and dated statement from the child's parent or guardian. The statement shall be kept in the child's record.
There was no evidence of a flu shot for child #1, who is older than 6 months. The file did not include a written statement of exemption by a parent.
Corrected by Aug 17, 2022
- Violation
3270.151(a)/3270.192(3) · A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.
The last two health assessments in the file for staff person #1, #2 and #3 were dated more than 24 months apart.
Corrected by Aug 11, 2022
- Violation
3270.192(5) · A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person
The file for staff person #4 did not include two letters of reference.
Corrected by Aug 11, 2022
- Violation
3270.27(a)(5) · The facility shall have an emergency plan that provides for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
Based on review of the facility's emergency plan, there were no accomodations for infants and toddlers.
Corrected by Aug 15, 2022
- Violation
3270.95(a)/3270.95(b) · Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)).The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.
There was one time in the last 12 months where the fire detection system was tested at slightly more than 30 days.
Corrected by Aug 11, 2022
- Violation
3270.32(a) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person #3 may not work in a child care position at the facility.
The file for Facility Person #3 lacked out of state clearances as required by the CPSL.
Corrected by Aug 17, 2021
- Violation
3270.32(a)/3270.192(2)(iii) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include verification of child care experience, education and training following the outset of service at the facility.
The updates to the Mandated Reporter Training for Facility Person's #1 and #2 exceeded 60 months.
Corrected by Aug 17, 2021
- Violation
3270.65 · Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.
In the back right Preschool area one uncovered electrical outlet was observed.
Corrected by Aug 24, 2021
- Violation
3270.102(a) · Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.
In the outdoor play space two plastic connecting tubes were observed to be cracked causing a sharp edge and a pinch point.
Corrected by Aug 24, 2021
- Violation
3270.124(b)(7) · Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
The emergency contact form for Child #1 lacked a complete address for one of the release persons listed.
Corrected by Aug 17, 2021
- Violation
3270.161(d) · Potentially hazardous food brought from the child's home or provided by the facility shall be refrigerated.
Several lunchboxes containing potentially hazardous food brought from the child's home, including meat and cheese lunchables and prepared macaroni and cheese, were observed on the counter in the Preschool/School Age classroom.
Corrected by Aug 24, 2021
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Aug 13, 2025 inspection noted: “In the Pre-School Room was a pair of adult scissors that were accessible to children posing a cutting or puncture hazard.” — what has changed since then?
- 2The Aug 27, 2024 inspection noted: “Disinfectant labeled "keep out of reach of children" were stored in a cupboard in the restroom next to items used for changing children's diapers/pull ups. Goo-…” — what has changed since then?
- 3The Sep 12, 2023 inspection noted: “The 1 hour health and safety training in the file for staff person #8 and #9, both hired before 10/4/22, were dated 7/24/23 and 7/14/23 respectively.” — what has changed since then?
Data synced from Pennsylvania DHS, Office of Child Development and Early Learning · Source records · Report an error