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Supporting Hands Learning Center Llc
289 Monroeville Mall, Monroeville PA 15146 · License #CER-00243094 · Child Care Center
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- Address
- 289 Monroeville Mall, Monroeville PA 15146 · Directions
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Schedule type not published.
Ages served
Ages not published.
- 1-Star quality rating
- Accepts Child Care Works subsidy
- Licensed for 69 children
How this facility compares
Violations per inspection, 3-yrInspection history & violations
Source: Pennsylvania DHS, Office of Child Development and Early Learning- Violation
3270.31(e)(4)(ii) · Staff persons shall participate, at least annually, in fire safety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.
The last Fire Safety Training(s) in the file(s) for Staff #1, #2, #3, #4 and #5 were dated 10.2024 and lacked updated Fire Safety Training dated within one year. (SEE LIS CODE SHEET)
Corrected by May 29, 2026
- Violation
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.
The file(s) for Staff Person(s) #1 lacked an updated PA State Police Clearance. (SEE LIS CODE SHEET) The file(s) for Staff Person(s) #3 lacked an updated PA State Police and Child Abuse Clearances. (SEE LIS CODE SHEET) The file(s) for Staff Person(s) #4 lacked an updated Child Abuse Clearance. (SEE LIS CODE SHEET) The file(s) for Staff Person(s) #5 contained PA State Police Clearances that were dated more than 60 months apart. (SEE LIS CODE SHEET)
Corrected by May 29, 2026
- Violation
3270.32(a) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services).
The file(s) for Staff Person(s) #2, #3 and #4 lacked an update for the Mandated Reporter training. (SEE LIS CODE SHEET)
Corrected by May 29, 2026
- Violation
3270.32(a)/3270.192(2)(iii) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include verification of childcare experience, education and training following the outset of service at the facility.
The last two Mandated Reporter Trainings for staff #4 were dated more than 60 months apart. (SEE LIS CODE SHEET)
Corrected by Apr 15, 2025
- Violation
3270.27(c) · The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.
The two most recent Emergency Plan Trainings for Staff #1 were dated more than 12-months apart. (SEE LIS CODE SHEET)
Corrected by May 20, 2025
- Violation
3270.31(e)(4)(ii) · Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.
The last two fire safety trainings in the file for Staff #1 are dated more than one year apart. (SEE LIS CODE SHEET)
Corrected by May 20, 2025
- Violation
3270.32(a)/3270.192(4) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.
The two most recent NSOR Certificates for Staff Persons #2, #3 and #4 were dated more than 60 months apart. (SEE LIS CODE SHEET) The two most recent FBI Clearances for Staff #3 were dated more than 60 months apart. (SEE LIS CODE SHEET)
Corrected by Apr 15, 2025
- Violation
3270.34(a)(6) · A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.
Staff person #5 lacked annual written evaluations for the past 24 months (2024 and 2025). (SEE LIS CODE SHEET) Staff person #2 lacked an annual written evaluation that was conducted within the past 12 months. (SEE LIS CODE SHEET)
Corrected by May 20, 2025
- Violation
3270.102(a) · Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.
A clear bin, with plastic cars and airplanes next to the red wall and next to the Pre-K Room, was cracked on the interior corner posing a pinch point or cutting hazard.
Corrected by Apr 15, 2025
- Violation
3270.123(a)(3) · The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).
The Child Service Report(s) for child(ren) #1, #2, #3, #4 and #5 was/were lacking a six-month update from the last. (SEE LIS CODE SHEET)
Corrected by May 20, 2025
- Violation
3270.131(b)(2)/3270.182(1) · The operator shall require the parent to provide an updated health report at least every 12 months for an older toddler or preschool child. A child's record shall contain initial and subsequent health reports.
The file(s) for Child(ren) #1 (OT) and #4 (PS) had Updated Health Assessment(s) more than 12 months past the Initial Health Assessment. (SEE LIS CODE SHEET) The file(s) for child(ren) #3 lacked an updated Health Assessment. The last Health Assessment on file for child(ren) #3 is/was dated: 02.2024. (SEE LIS CODE SHEET)
Corrected by May 20, 2025
- Violation
3270.31(e) · A staff person shall obtain an annual minimum of 12 clock hours of child care training.
Staff Person #1 (0 Hours); #2 (0 Hours); #3 (0 Hours); #4 (0 Hours) and #5 (0 Hours) lacked a minimum of 12 hours of childcare training. (SEE LIS CODE SHEET)
Corrected by May 20, 2025
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
The file for staff person #1 lacked PA Health & Safety Training Update 2022 by the required deadline of 12/30/22. The PA Health & Safety Training Update 2022 in the file is dated 4/16/24.
Corrected by Jul 8, 2024
- Violation
3270.31(f) · Staff person(s) shall complete professional development in the topics of 3270.31(f)(1 -- 10) within 90 days of hire. Staff person #1 will have until 5/28/24 to complete the required training. Until such time as the required training has been completed, staff person #1 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff available to supervise staff person #1, staff person #1 may not work in a child-care position at the facility.
Staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Get Started with Center-Based Care Revised 2022.
Corrected by Jul 1, 2024
- Violation
3270.32(a)/3270.192(2)(iii) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include verification of child care experience, education and training following the outset of service at the facility.
The file for staff person #1 lacked mandated reporter training that was completed 90 days from the hire date (See Code LIS Sheet). The mandated reporter training in the file is dated 4/7/24.
Corrected by Apr 7, 2024
- Violation
3270.123(a)(3) · The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).
The files for children #1 - #5 lacked child service reports that were completed within the past six months.
Corrected by Jun 14, 2024
- Violation
3270.131(b)(2)/3270.182(1) · The operator shall require the parent to provide an updated health report at least every 12 months for an older toddler or preschool child. A child's record shall contain initial and subsequent health reports.
The file for child #1 lacked a health report that was completed 12 months from the previous health report. The health reports in the file were dated 9/20/22 and 1/3/24.
Corrected by Jan 3, 2024
- Violation
3270.151(a) · A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.
The file for staff person #5 lacked a health assessment that was completed 24 months from the previous health assessment. The health assessments in the file are dated 3/28/22 and 4/11/24.
Corrected by Apr 11, 2024
- Violation
3270.31(e)/3270.192(2)(iii) · A staff person shall obtain an annual minimum of 12 clock hours of child care training. A facility person's record shall include verification of child care experience, education and training following the outset of service at the facility.
The files for staff persons #1 - #6 lacked 12 clock hours that were completed between 12/19/22 and 12/19/23.
Corrected by Jul 8, 2024
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Apr 15, 2026 inspection noted: “The last Fire Safety Training(s) in the file(s) for Staff #1, #2, #3, #4 and #5 were dated 10.2024 and lacked updated Fire Safety Training dated within one year…” — what has changed since then?
- 2The Apr 8, 2025 inspection noted: “The last two Mandated Reporter Trainings for staff #4 were dated more than 60 months apart. (SEE LIS CODE SHEET)” — what has changed since then?
- 3The Apr 29, 2024 inspection noted: “The file for staff person #1 lacked PA Health & Safety Training Update 2022 by the required deadline of 12/30/22. The PA Health & Safety Training Update 2022 in…” — what has changed since then?
Data synced from Pennsylvania DHS, Office of Child Development and Early Learning · Source records · Report an error