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The Caring Heart Child Care Center
541 Holly Rd, Lansdowne PA 19050 · License #CER-00251788 · Child Care Center
Contact
- Phone
- (610) 259-2939
- CHTRIPC@VERIZON.NET
- Website
- Add via profile claim
- Address
- 541 Holly Rd, Lansdowne PA 19050 · Directions
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Ages served
- 1-Star quality rating
- Accepts Child Care Works subsidy
- Licensed for 146 children
How this facility compares
Violations per inspection, 3-yrInspection history & violations
Source: Pennsylvania DHS, Office of Child Development and Early Learning- Violation
3270.26 · A legal entity must comply with The Pennsylvania Human Relations Act (43 P. S. §§951-962.2), the Age Discrimination Act of 1975 (42 U.S.C.A. §§6101-6107), Title VI of the Civil Rights Act of 1964 (42 U.S.C.A. §§2000d-2000d-4a). Title VII of the Civil Rights Act of 1964 (42 U.S.C.A. §§2000e-2000e-5), Section 504 of the Rehabilitation Act of 1973 (29 U.S.C.A. §794), the Americans with Disabilities Act of 1990 (42 U.S.C.A. §§12101-12514).
At the time of the renewal inspection the certification representative observed that the facility did not complete the civil rights compliance questionnaire.
Corrected by Jan 26, 2026
- Violation
3270.31(e)(4)(i) · Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification.
At the time of the renewal inspection the certification representative observed that the file for staff #3 did not have documentation for the completion of updated pediatric first aid and pediatric cardiopulmonary resuscitation (CPR).
Corrected by Feb 2, 2026
- Violation
3270.32(a) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -- may not work in a child care position at the facility.
At the time of the renewal inspection the certification representative observed that staff #1 had a Pa state police clearance, child abuse clearance, and NSOR that was more than 60 months old and staff #2 had a PA state police and child abuse clearance that are more than 60 months old.
Corrected by Jan 27, 2026
- Violation
3270.151(a) · A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.
At the time of the renewal inspection the certification representative observed that staff #1 had a health assessment that was more than 24 months.
Corrected by Jan 27, 2026
- Violation
3270.32(a) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -- may not work in a child care position at the facility.
At the time of the renewal inspection the certification representative observed that staff #1 had a DHS FBI clearance that was more than 60 months old. Staff #3 did not have a DHS FBI clearance and out of state clearances for Louisiana and Kansas are required and not on file.
Corrected by Jan 24, 2025
- Violation
3270.52 · When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in § 3270.51 (relating to similar age level).
At the time of the renewal inspection the certification representative observed that room number 2 was over the maximum group size of 8 due to an infant being part of the ratio.
Corrected by Jan 3, 2025
- Violation
3270.65 · Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.
At the time of the renewal inspection the certification representative observed that the power strip in room #1 did not have receptacle covers in each electrical outlet.
Corrected by Jan 3, 2025
- Violation
3270.74 · The telephone number of the nearest hospital, police department, fire department, ambulance and poison control center shall be posted by each telephone in the facility.
At the time of the renewal inspection the certification representative observed that the facility did not have emergency telephone numbers posted near each telephone in the facility.
Corrected by Jan 3, 2025
- Violation
3270.106(f) · At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.
At the time of the renewal inspection the certification representative observed 3 children asleep in the cribs while they were butted up against each other.
Corrected by Jan 24, 2025
- Violation
3270.124(b)(2) · Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.
At the time of the renewal inspection the certification representative observed that the emergency contact information for child #3 did not include the name, address and telephone number of the child's physician or source of medical care.
Corrected by Jan 24, 2025
- Violation
3270.124(b)(6) · Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.
At the time of the renewal inspection the certification representative observed that the emergency contact information for child #3 did not include the health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits.
Corrected by Jan 24, 2025
- Violation
3270.124(b)(7) · Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.
At the time of the renewal inspection the certification representative observed that the emergency contact information for child #3 did not include the address of the individual designated by the parent to whom the child may be released.
Corrected by Jan 24, 2025
- Violation
3270.151(c)(4)/3270.151(c)(5) · An adult health assessment must include information on medical problems that might threaten the health of the children or prohibit a staff person from providing adequate care to children. An adult health assessment must include the physician's or CRNP's assessment of the person's suitability to provide child care.
At the time of the renewal inspection the certification representative observed that the health report for staff #3 did not have the answers to the questions on the DHS health form included in their health report.
Corrected by Jan 24, 2025
- Violation
3270.31(f)(10) · Staff persons shall complete professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.
At the time of the renewal inspection the certification representative observed that the file for staff #2 and #3 did not have documentation for the completion of PQAS approved pediatric first aid and pediatric cardiopulmonary resuscitation (CPR).
Corrected by Jan 3, 2025
- Violation
3270.14/3270.21 · A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.
At the time of the renewal inspection the certification representative observed that the facility had an emergency plan that did not include the facility's plan for continuity of operation during and in the aftermath of an emergency/disaster. Also, the facility had a written policy and procedure to identify the prevention of shaken baby syndrome, abusive head trauma, and child maltreatment but it did not address the strategies for coping with a crying, fussing, or distraught child and the prevention and identification of child maltreatment.
Corrected by Jan 19, 2024
- Violation
3270.27(a)(3) · The facility shall have an emergency plan that provides for a method for facility persons to contact parents as soon as reasonably possible when an emergency situation arises.
At the time of the renewal inspection the certification representative observed that the emergency plan for the facility did not specify a method for facility persons to contact parents as soon as reasonably possible when an emergency situation arises.
Corrected by Jan 19, 2024
- Violation
3270.27(a)(4) · The facility shall have an emergency plan that provides for a method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.
At the time of the renewal inspection the certification representative observed that the emergency plan for the facility did not specify a method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children. .
Corrected by Jan 19, 2024
- Violation
3270.27(d) · The operator shall post the emergency plan in the facility at a conspicuous location.
At the time of the renewal inspection the certification representative observed that the facility did not have the emergency plan posted in a conspicuous location.
Corrected by Jan 19, 2024
- Violation
3270.27(e) · The operator shall provide to the parent of each enrolled child a letter explaining the emergency procedures. The operator shall also provide to the parent of each enrolled child a letter explaining any subsequent update to the plan.
At the time of the renewal inspection the certification representative observed that the parents of the facility were not provided with a letter explaining the emergency plan.
Corrected by Jan 19, 2024
- Violation
3270.32(a) · The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -- may not work in a child care position at the facility.
At the time of the renewal inspection the certification representative observed that staff #1 had a child abuse clearance, dated 9/28/18 and mandated reporter training, dated 11/2018; that were more than 60 months old. The DHS FBI clearance was not in the staff file for staff #2.
Corrected by Jan 19, 2024
- Violation
3270.82(h) · A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.
At the time of the renewal inspection the certification representative observed that the bathrooms and classroom sinks did not have a handwashing sign that stated, "A facility person and an able child shall wash his hands after toileting and before eating."
Corrected by Jan 19, 2024
- Violation
3270.123(a) · An agreement shall be signed by the operator and the parent.
At the time of the renewal inspection the certification representative observed that the agreement for child #1 and #5 did not have a signature of a parent.
Corrected by Jan 19, 2024
- Violation
3270.123(a)(3) · The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).
At the time of the renewal inspection the certification representative observed that there was no child service report, in the last 6 months, on file for child # 2, 4, and 5.
Corrected by Jan 19, 2024
- Violation
3270.171(b)/3270.171(c) · Safe pedestrian crossways, pick-up and drop-off points and bike routes shall be appropriately determined in the vicinity of the facility and communicated to the children and parents in writing. Written notification of safe routes shall be posted by the operator at a conspicuous location in the child care facility.
At the time of the renewal inspection the certification representative observed that the operator did not have a written and posted policy identifying safe pedestrian crossways, pick-up and drop-off points and bike routes in the vicinity of the facility.
Corrected by Jan 19, 2024
- Violation
3270.27(a)(5) · The facility shall have an emergency plan that provides for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.
At the time of the renewal inspection the certification representative observed that the emergency plan for the facility did not include accommodations for infants and toddlers that are in care.
Corrected by Jan 19, 2024
- Violation
3270.131(a)/3270.131(d)(5) · The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility. A health report shall include a review of the child's immunized status according to recommendations of the ACIP.
At the time of the renewal inspection the certification representative observed that child #5, admitted on 10/2/23, did not have a health report on file at the facility.
Corrected by Jan 19, 2024
- Violation
3270.113(c)/3270.113(d) · A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family. A facility person may not use harsh, demeaning or abusive language in the presence of children.
As a result of complaint investigation conducted on 1/26/23, it was verified by DHS- Cert Rep that staff person #1 use harsh demeaning language towards the children in care. In addition, staff person #1 while yelling at the child called him a "simpleton".
Corrected by Feb 1, 2023
- Violation
3270.21 · Conditions at the facility may not pose a threat to the health or safety of the children.
ON 7/6 A MINIMUM OF 35 MIXED AGES OF CHILDREN WERE SWIMMING WITH ONLY THREE STAFF. STAFF WERE OBSERVED LEAVING CHILDREN UNATTENDED IN THE POOL. STAFF#1 WAS FLOATING AND PLAYING IN THE WATER WITH A GROUP OF OLDER SCHOOL-AGE CHILDREN. A SECOND STAFF #2 WAS AT TIMES SITTING IN A CHAIR ON THE POOL LAWN AREA, SET BACK AWAY FROM THE (2ND) POOL. SHE WAS ASSIGNED (8) YOUNG SCHOOL-AGE CHILDREN. THE CHILDREN IN BOTH GROUPS WOULD RUN BACK AND FORTH GETTING IN AND OUT OF ONE POOL AND THEN THE OTHER. STAFF #3 WAS RECORDING CHILDREN IN THE POOL ON FACEBOOK LIVE, LEAVING ONE POOL AREA TO RECORD AT THE 2ND POOL AREA.
Corrected by Jul 12, 2021
- Violation
3270.113(a) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. TIERED LIS: The legal entity must TERMINATE ALL SWIMMING ACTIVITIES IMMEDIATELY submit documentation in a format approved by DHS proving that the facility procedure for counting children is followed at all times e.g., a checklist. The legal entity will confirm continuing compliance by maintaining file copies of the documentation for OCDEL REP, on a weekly basis for a period of 2-months (Sept. 9, 2021) after DHS approves the documentation format.
ON 7/6/21 WHILE ON EXCURSION AT THE LOCAL SWIM CLUB A MINIMUM OF 35 MIXED AGES OF CHILDREN WERE SWIMMING WITH ONLY THREE STAFF. STAFF WERE OBSERVED LEAVING CHILDREN UNATTENDED IN THE POOL. STAFF#1 WAS FLOATING AND PLAYING IN THE WATER WITH A GROUP OF OLDER SCHOOL-AGE CHILDREN. A SECOND STAFF #2 WAS AT TIMES SITTING IN A CHAIR ON THE POOL LAWN AREA, SET BACK AWAY FROM THE (2ND) POOL. SHE WAS ASSIGNED (8) PRESCHOOL AND YOUNG SCHOOL-AGE CHILDREN. THE CHILDREN IN BOTH THE GROUPS CONTINUED TO RUN BACK AND FORTH GETTING IN ONE POOL THEN THE OTHER. STAFF #3 WAS RECORDING CHILDREN IN THE POOL, LEAVING ONE POOL AREA TO RECORD IN THE 2ND POOL AREA..
Corrected by Sep 13, 2021
- Violation
3270.113(a) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. TIERED LIS: Children must be supervised at all times.
ON 7/6/21 WHILE ON EXCURSION AT THE LOCAL SWIM CLUB A MINIMUM OF 35 MIXED AGES OF CHILDREN WERE SWIMMING WITH ONLY THREE STAFF. STAFF WERE OBSERVED LEAVING CHILDREN UNATTENDED IN THE POOL. STAFF#1 WAS FLOATING AND PLAYING IN THE WATER WITH A GROUP OF OLDER SCHOOL-AGE CHILDREN. A SECOND STAFF #2 WAS AT TIMES SITTING IN A CHAIR ON THE POOL LAWN AREA, SET BACK AWAY FROM THE (2ND) POOL. SHE WAS ASSIGNED (8) PRESCHOOL AND YOUNG SCHOOL-AGE CHILDREN. THE CHILDREN IN BOTH THE GROUPS CONTINUED TO RUN BACK AND FORTH GETTING IN ONE POOL THEN THE OTHER. STAFF #3 WAS RECORDING CHILDREN IN THE POOL, LEAVING ONE POOL AREA TO RECORD IN THE 2ND POOL AREA..
Corrected by Jul 12, 2021
- Violation
3270.113(a) · Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. TIERED LIS: The legal entity must arrange for all facility staff (INCLUDING ALL MANAGEMENT LEVEL STAFF) to receive a minimum of two hours of training regarding WATER PLAY AND SWIMMING POOL supervision of children. The legal entity MUST receive DHS approval of the training content prior to scheduling the training.
ON 7/6/21 WHILE ON EXCURSION AT THE LOCAL SWIM CLUB A MINIMUM OF 35 MIXED AGES OF CHILDREN WERE SWIMMING WITH ONLY THREE STAFF. STAFF WERE OBSERVED LEAVING CHILDREN UNATTENDED IN THE POOL. STAFF#1 WAS FLOATING AND PLAYING IN THE WATER WITH A GROUP OF OLDER SCHOOL-AGE CHILDREN. A SECOND STAFF #2 WAS AT TIMES SITTING IN A CHAIR ON THE POOL LAWN AREA, SET BACK AWAY FROM THE (2ND) POOL. SHE WAS ASSIGNED (8) PRESCHOOL AND YOUNG SCHOOL-AGE CHILDREN. THE CHILDREN IN BOTH THE GROUPS CONTINUED TO RUN BACK AND FORTH GETTING IN ONE POOL THEN THE OTHER. STAFF #3 WAS RECORDING CHILDREN IN THE POOL, LEAVING ONE POOL AREA TO RECORD IN THE 2ND POOL AREA..
Corrected by Aug 9, 2021
- Violation
3270.115(a)(5) · The staff-child ratios while children are swimming are Infant 1:1; Young or older toddler 1:2; Preschool 1:5; Young school-age 1:6; Older school-age1:8. TERMINATE ALL SWIMMING ACTIVITY IMMEDIATELY.
ON 7/6/21 WHILE ON EXCURSION AT THE LOCAL SWIM CLUB A MINIMUM OF 35 MIXED AGES OF CHILDREN WERE SWIMMING WITH ONLY THREE STAFF. SWIMMING RATIOS WERE NOT IN COMPLIANCE. THE RATIO OF 1:5 ON 7/6 REQUIRED (7) STAFF FOR 35 MIXED-AGE (PRESCHOOL, YOUNG AND OLDER SCHOOL-AGE CHILDREN). ON 7/8 THE SAME RATIO OF 1:5 REQUIRED (5) STAFF FOR 23 MIXED- AGE (PRESCHOOL, YOUNG AND OLDER SCHOOL-AGE CHILDREN).
Corrected by Aug 9, 2021
- Violation
3270.115(a)(6) · TERMINATE ALL SWIMMING ACTIVITY IMMEDIATELY. When children are swimming, supervision shall include one person certified in lifeguard training, as described in § 3270.31(e)(4)(iii) (relating to age and training). OPERATOR MUST HIRE A CERTIFIED LIFEGUARD DAYCARE STAFF PRIOR TO ANY SCHEDULED SWIM ACTIVITY. ALL SWIM ACTIVITY MUST CEASE UNTIL THE REQUIRED STAFF/ LIFEGUARD HAVE BEEN IMPLEMENTED INTO THE SWIM SCHEDULE. THE SWIM ACTIVITY SCHEDULE THAT WILL BE IMPLEMENTED MUST BE FORWARDED TO THE CERT REP FOR APPROVAL PRIOR TO RESUMING ANY SWIM OR WATERPARK ACTIVITY.
WHILE ON EXCURSION AT THE LOCAL SWIM CLUB ON 7/6 AND 7/8/21, THE PROVIDER DID NOT HAVE AN EMPLOYED CERTIFIED LIFEGUARD AS REQUIRED.
Corrected by Aug 9, 2021
- Violation
3270.115(a)(8) · A facility person who is counted in the staff-child swimming ratio shall annually complete water safety instruction. TERMINATE ALL SWIMMING ACTIVITY IMMEDIATELY. OPERATOR MUST ATTAIN WATER SAFETY TRAINING FOR FACILITY STAFF PRIOR TO ANY SCHEDULED SWIM ACTIVITY. DOCUMENTED VERIFICATION MUST BE FORWARDED TO THE CERT REP PRIOR TO RESUMING ANY SWIM OR WATERPARK ACTIVITY.
THE CC STAFF ON 7/6 AND 7/8/21 SWIM EXCURSIONS DID NOT HAVE ANNUAL WATER SAFETY TRAINING.
Corrected by Aug 9, 2021
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Nov 12, 2025 inspection noted: “At the time of the renewal inspection the certification representative observed that the facility did not complete the civil rights compliance questionnaire.” — what has changed since then?
- 2The Nov 15, 2024 inspection noted: “At the time of the renewal inspection the certification representative observed that staff #1 had a DHS FBI clearance that was more than 60 months old. Staff #3…” — what has changed since then?
- 3The Dec 7, 2023 inspection noted: “At the time of the renewal inspection the certification representative observed that the facility had an emergency plan that did not include the facility's plan…” — what has changed since then?
Data synced from Pennsylvania DHS, Office of Child Development and Early Learning · Source records · Report an error