8.9.4.24 · J OUTDOOR PLAY AREAS

The fall zone underneath the 2 large playgrounds, and toddler playground is not adequate as evidenced by the energy absorbent material is not deep enough. Immediate: Director will contact and have maintenance add additional resilient material. Preventative/Monitoring: Director will add to the playground weekly checklist to monitor the resilient material on all playgrounds.

Corrected Corrected by Aug 12, 2025

Marked corrected in the state record.

8.9.4.29 · C MECHANICAL SYSTEMS

Water coming from a faucet is above 110 degrees Fahrenheit. **Water temp in classroom is 114 **Water temp in bathroom is 127 Immediate: Director will contact and have maintenance come to turn down the water heater. Preventative/Monitoring: Director will purchase a thermometer and check the water temp monthly moving forward to prevent another citation.

Corrected Corrected by Aug 12, 2025

Marked corrected in the state record.

8.9.4.29 · C MECHANICAL SYSTEMS

Water coming from a faucet is above 110 degrees Fahrenheit. *Restroom faucet temp was 110.2 Director will have maintenance come and turn the water heater temp down.

Corrected Corrected by Mar 12, 2025

Marked corrected in the state record.

8.9.4.23 · A PERSONNEL AND STAFFING REQUIREMENTS

The educator does not demonstrate the ability to perform essential job functions that reasonably ensure the welfare, safety of children in care. All educators and director will be required to complete the following trainings on quorumlearning.com within 30 days of this signed survey: - Learning Environment - Safe Spaces and Places to Grow and Learn The director stated that the classroom has been rearranged and she spoke to staff about walking around and attending to children.

Corrected Corrected by Nov 12, 2024

Marked corrected in the state record.

8.9.4.23 · C STAFF/CHILD RATIOS AND GROUP SIZES

The center combines age groups of children. The required group size for the Age in group: three through five years - 1:14 or fraction thereof. The observed group size was 1:4 three through 6+ (school age). Center had two school age children waiting to be taken to school in the morning mixed with the preschool class. Director will schedule staff accordingly to ensure that enough staff is on hand to ensure proper age grouping. Assistant will help cover in the mornings until the two school age children leave for school Services and Care of Children in Centers: 8.9.4.24 A GUIDANCE N/A 8.9.4.24 A1 GUIDANCE N/A 8.9.4.24 B NAPS OR REST PERIOD N/A 8.9.4.24 D DIAPERING AND TOILETING N/A 8.9.4.24 E ADDITIONAL REQUIREMENTS FOR CHILDREN WITH SPECIAL NEEDS N/A 8.9.4.24 F ADDITIONAL REQUIREMENTS FOR NIGHT CARE N/A 8.9.4.24 G PHYSICAL ENVIRONMENT N/A 8.9.4.24 H SOCIAL-EMOTIONAL RESPONSIVE ENVIRONMENT N/A 8.9.4.24 I EQUIPMENT AND PROGRAM N/A 8.9.4.24 L FIELD TRIPS N/A Food Service Requirements for Centers: 8.9.4.25 B3 MEALS AND SNACKS N/A 8.9.4.25 C MENUS N/A 8.9.4.25 E MEAL TIMES N/A Health and Safety Requirements for Centers: 8.9.4.26 A HYGIENE N/A 8.9.4.26 B FIRST AID REQUIREMENTS N/A 8.9.4.26 C MEDICATION N/A Illness Requirements for Centers: 8.9.4.27 A-E ILLNESS REQUIREMENTS FOR CENTERS N/A 08/26/2024 http://www.nmececd.org 3 of 4 The Children's Playhouse 4000244 Transportation Requirements for Centers: 8.9.4.28 A-J TRANSPORTATION REQUIREMENTS FOR CENTERS N/A Building, Ground and Safety Requirements for Centers: 8.9.4.29 A HOUSEKEEPING N/A 8.9.4.29 B PEST CONTROL N/A 8.9.4.29 C MECHANICAL SYSTEMS N/A 8.9.4.29 D WATER AND WASTE N/A 8.9.4.29 E LIGHTING, LIGHTING FIXTURES AND ELECTRICAL N/A 8.9.4.29 F EXITS AND WINDOWS N/A 8.9.4.29 G TOILET AND BATHING FACILITIES N/A 8.9.4.29 H SAFETY COMPLIANCE N/A 8.9.4.29 H3 (F)(I)(J)(K)(L) SAFETY COMPLIANCE N/A 8.9.4.29 I SMOKING, FIREARMS, ALCOHOLIC BEVERAGES, ILLEGAL DRUGS AND CONTROLLED N/A SUBSTANCES 8.9.4.29 J PETS N/A Additional Comments This survey is in reference to a substantiated complaint. Signatures Please Note: Per ECECD regulation NMAC 8.9.4, failure to comply with the corrective action plans noted above, may result in further action taken against the licensee. Surveyor: Shannon Mikesell Facility Representative: MEDINA, CHRYSTAL M 08/26/2024 http://www.nmececd.org 4 of 4

Corrected Corrected by Sep 26, 2024

Marked corrected in the state record.

8.9.4.23 · B STAFF QUALIFICATIONS AND TRAINING

From the review of staff records, it was determined that 1 out of 10 staff does/do not have documentation of the 45-hour entry level course or an approved equivalent prior to or within six months of employment. **1 staff member is missing part 2 of the 45-hour course Director showed email of getting in touch with the person in charge of the 45-hour course part 2. Class for part 2 will begin in September or October. Director will keep in touch with compliance officer regarding the progress.

Corrected Corrected by Oct 18, 2024

Marked corrected in the state record.

8.9.4.24 · A GUIDANCE

Guidance being used by staff in the Preschool class room(s) is not appropriate as evidenced by yelling. This was the deficiency found last month during the investigation. Educator was assigned a training at that time. Educator has taken the training 3 times and failed. Educator will have 10 days to complete the training and pass it.

Corrected Corrected by Aug 9, 2024

Marked corrected in the state record.

8.9.4.22 · E CHILDREN'S RECORDS

Of the 8 children's records reviewed, 3 is/are missing a document giving the center permission to transport the child in a medical emergency and authorization for medical treatment signed by a parent or guardian. See Children's Records 8.9.4.22 form for the child(ren) with missing information. Director will have parents acknowledge and sign form at pick up. 07/17/2024 http://www.nmececd.org 2 of 8 The Children's Playhouse 4000244 Admin/Licensure (continued) 8.9.4.22.E.2.a.:Information on any allergies or medical conditions suffered by the child. Finding Of the 8 children's records reviewed, 1 is/are missing information on allergies or medical conditions. See Children's Records 8.9.4.22 form for the child(ren) with missing information. Corrective Action Plan Director stated that she will have parents acknowledge and sign form at pick up.

Corrected Corrected by Aug 14, 2024

Marked corrected in the state record.

8.9.4.23 · B STAFF QUALIFICATIONS AND TRAINING

From the review of staff records, it was determined that 1 out of 10 staff does/do not have documentation of the 45-hour entry level course or an approved equivalent prior to or within six months of employment. **1 staff member has part 1 of the 45 hour course but missing part 2 ** No classes are available currently Director stated that no classes are available, compliance officer gave a contact number to get the educator enrolled in part 2 of the course. 8.9.4.23.B.2.b.:All new educators regardless of the number of hours per week will complete the following training within three (3) months of their date of hire. All current educators will have three months to comply with the following training from the date these regulations are promulgated: Finding Educators did not complete the following training within 3-months: CPR Training & First Aid Corrective Action Plan Director stated that they emailed the instructor for the certificate but educator did complete the training. 8.9.4.23.B.2.d.:Each staff person working directly with children and more than 20 hours per week, including the director, is required to obtain at least 24 hours of training each year. For this purpose, a year begins and ends at the anniversary date of employment. Training must address all seven competency areas within two years. The competency areas are 07/17/2024 http://www.nmececd.org 3 of 8 The Children's Playhouse 4000244 Personnel (continued) Finding From the review of staff records, it was determined that 1 out of 10 staff working more than 20 hours a week, has/have no documentation of at least 24 hours of qualified annual training, See Staff Records 8.9.4.23.B.2.d form for staff with missing documentation of training. Corrective Action Plan Director will assure that the educator completes the required amount of training hours.

Corrected Corrected by Aug 14, 2024

Marked corrected in the state record.

8.9.4.23 · C STAFF/CHILD RATIOS AND GROUP SIZES

The center failed to post the capacity for each activity/interest area. 1 out of 1 classrooms failed to post the capacity for each activity/interest area. **All areas were missing capacity Director stated that they were rearranging the classroom and replacing furniture. Director and educators will post capacity signs. Services and Care of Children in Centers:

Corrected Corrected by Aug 14, 2024

Marked corrected in the state record.

8.9.4.24 · A1 GUIDANCE

Of the 8 children's records reviewed, 8 is/are missing a signed parent or guardian acknowledgement that the center's guidance policy had been read and understood. See the Children's Records 8.16.2.22 form for the child(ren) who have this missing. Director stated that the guidance policy is in the Parent Handbook but will add the guidance policy acknowledgement to the enrollment packet.

Corrected Corrected by Aug 14, 2024

Marked corrected in the state record.

8.9.4.24 · G PHYSICAL ENVIRONMENT

Functional identifiable learning areas are not provided in the 2 yr. old class room(s). **Some centers were missing center signs Director stated that they were rearranging the classroom and replacing furniture. Director and educators will post capacity signs.

Corrected Corrected by Aug 14, 2024

Marked corrected in the state record.

8.9.4.24 · I EQUIPMENT AND PROGRAM

The center did not post the daily activity schedule. **CORRECTED ON SITE Director posted the activity schedule in the classroom.

Corrected Corrected by Aug 14, 2024

Marked corrected in the state record.

8.9.4.24 · J OUTDOOR PLAY AREAS

The fall zone underneath the PreK playground & School age playground is not adequate as evidenced by the energy absorbent material is not deep enough. Director stated she was aware of needing additional resilient material and will get it replaced with additional material. 07/17/2024 http://www.nmececd.org 5 of 8 The Children's Playhouse 4000244 Outdoor Play (continued) 8.9.4.24.J.1.:Outdoor play equipment used in child care centers shall be: Finding Playground toddler equipment is not safe as evidenced by the following: toddler structure not securely anchored. Corrective Action Plan Director stated that she will get the playground structure anchored down.

Corrected Corrected by Aug 14, 2024

Marked corrected in the state record.

8.9.4.28 · A-H TRANSPORTATION REQUIREMENTS FOR CENTERS

A vehicle used for transporting children is not equipped with a first-aid kit. **Thermometer is missing from first aid kits Director stated she will order thermometers to place in the first aid kits. 07/17/2024 http://www.nmececd.org 6 of 8 The Children's Playhouse 4000244 Building, Ground and Safety Requirements for Centers:

Corrected Corrected by Aug 14, 2024

Marked corrected in the state record.

8.9.4.29 · C MECHANICAL SYSTEMS

Water coming from a faucet is above 110 degrees Fahrenheit. **Water temp in the classroom was 111.5 degrees Fahrenheit Director stated that she will have the water heater temp turned down.

Corrected Corrected by Aug 14, 2024

Marked corrected in the state record.

8.9.4.29 · E LIGHTING, LIGHTING FIXTURES AND ELECTRICAL

Electrical outlets within reach of children in the classroom are not safety outlets and they do not have protective covers. **CORRECTED ON SITE Director placed covers on outlets. PreK 8.9.4.29.E.3.b.:All electrical outlets within reach of children will be safety outlets or will have protective covers. Finding Electrical outlets within reach of children in the classroom are not safety outlets and they do not have protective covers. Corrective Action Plan **CORRECTED ON SITE Director placed covers on the outlets. 8.9.4.29.E.2.:A center will have emergency lighting that turns on automatically when electrical service is disrupted. Finding The center does not have emergency lighting that turns on automatically when electrical service is disrupted. **Right light bulb on the emergency lighting above the door is out Corrective Action Plan Director stated that she will have the bulb replaced. 07/17/2024 http://www.nmececd.org 7 of 8 The Children's Playhouse 4000244

Corrected Corrected by Jul 17, 2024

Marked corrected in the state record.

8.9.4.29 · E LIGHTING, LIGHTING FIXTURES AND ELECTRICAL (continued)

Electrical outlets within reach of children in the classroom are not safety outlets and they do not have protective covers. **CORRECTED ON SITE Educator placed cover on outlets.

Corrected Corrected by Jul 17, 2024

Marked corrected in the state record.

8.9.4.24 · A GUIDANCE

A prohibited guidance practice was used in the Preschool class room(s) as evidenced by the use of yelling. It was confirmed that an educator uses an inappropriate tone/yelling at children loud enough that it can be heard from outside of her classroom. Educator will take the course-Building Positive Relationships through Quorum learning. 8.9.4.24 A1 GUIDANCE N/A 8.9.4.24 B NAPS OR REST PERIOD N/A 8.9.4.24 D DIAPERING AND TOILETING N/A 8.9.4.24 E ADDITIONAL REQUIREMENTS FOR CHILDREN WITH SPECIAL NEEDS N/A 8.9.4.24 F ADDITIONAL REQUIREMENTS FOR NIGHT CARE N/A 8.9.4.24 G PHYSICAL ENVIRONMENT N/A 8.9.4.24 H SOCIAL-EMOTIONAL RESPONSIVE ENVIRONMENT N/A 8.9.4.24 I EQUIPMENT AND PROGRAM N/A 8.9.4.24 L FIELD TRIPS N/A Food Service Requirements for Centers: 8.9.4.25 B3 MEALS AND SNACKS N/A 8.9.4.25 C MENUS N/A 8.9.4.25 E MEAL TIMES N/A Health and Safety Requirements for Centers: 8.9.4.26 A HYGIENE N/A 8.9.4.26 B FIRST AID REQUIREMENTS N/A 8.9.4.26 C MEDICATION N/A Illness Requirements for Centers: 8.9.4.27 A-D ILLNESS REQUIREMENTS FOR CENTERS N/A Transportation Requirements for Centers: 8.9.4.28 A-H TRANSPORTATION REQUIREMENTS FOR CENTERS N/A Building, Ground and Safety Requirements for Centers: 8.9.4.29 A HOUSEKEEPING N/A 06/28/2024 http://www.nmececd.org 3 of 4 The Children's Playhouse 4000244 8.9.4.29 B PEST CONTROL N/A 8.9.4.29 C MECHANICAL SYSTEMS N/A 8.9.4.29 D WATER AND WASTE N/A 8.9.4.29 E LIGHTING, LIGHTING FIXTURES AND ELECTRICAL N/A 8.9.4.29 F EXITS AND WINDOWS N/A 8.9.4.29 G TOILET AND BATHING FACILITIES N/A 8.9.4.29 H SAFETY COMPLIANCE N/A 8.9.4.29 H3 (F)(I)(J)(K)(L) SAFETY COMPLIANCE N/A 8.9.4.29 I SMOKING, FIREARMS, ALCOHOLIC BEVERAGES, ILLEGAL DRUGS AND CONTROLLED N/A SUBSTANCES 8.9.4.29 J PETS N/A Additional Comments This survey is in reference to a partially substantiated complaint. Signatures Please Note: Per ECECD regulation NMAC 8.9.4, failure to comply with the corrective action plans noted above, may result in further action taken against the licensee. Surveyor: Shannon Mikesell Facility Representative: MEDINA, CHRYSTAL M 06/28/2024 http://www.nmececd.org 4 of 4

Corrected Corrected by Jul 29, 2024

Marked corrected in the state record.

8.9.4.24 · C ADDITIONAL REQUIREMENTS FOR INFANTS AND TODDLERS

A child was observed sleeping in a Swing; the child was not removed to a crib. The educators were utilizing the swings to put the babies to sleep and after they fall asleep would move them to the cribs. TA was given regarding the babies needing to be rocked to sleep. Director will advise all educators on the appropriate practices for sleeping infants and getting the children to sleep. Director will ensure that educators are only allowing infants to sleep in cribs. 8.9.4.24 D DIAPERING AND TOILETING N/A 8.9.4.24 E ADDITIONAL REQUIREMENTS FOR CHILDREN WITH SPECIAL NEEDS N/A 8.9.4.24 F ADDITIONAL REQUIREMENTS FOR NIGHT CARE N/A 8.9.4.24 G PHYSICAL ENVIRONMENT N/A 8.9.4.24 H SOCIAL-EMOTIONAL RESPONSIVE ENVIRONMENT N/A 8.9.4.24 I EQUIPMENT AND PROGRAM N/A 8.9.4.24 L FIELD TRIPS N/A Food Service Requirements for Centers: 8.9.4.25 B3 MEALS AND SNACKS N/A 8.9.4.25 C MENUS N/A 8.9.4.25 E MEAL TIMES N/A Health and Safety Requirements for Centers: 8.9.4.26 A HYGIENE N/A 8.9.4.26 B FIRST AID REQUIREMENTS N/A 8.9.4.26 C MEDICATION N/A Illness Requirements for Centers: 8.9.4.27 A-D ILLNESS REQUIREMENTS FOR CENTERS N/A 01/12/2024 http://www.nmececd.org 3 of 4 The Children's Playhouse 4000244 Transportation Requirements for Centers: 8.9.4.28 A-H TRANSPORTATION REQUIREMENTS FOR CENTERS N/A Building, Ground and Safety Requirements for Centers: 8.9.4.29 A HOUSEKEEPING N/A 8.9.4.29 B PEST CONTROL N/A 8.9.4.29 C MECHANICAL SYSTEMS N/A 8.9.4.29 D WATER AND WASTE N/A 8.9.4.29 E LIGHTING, LIGHTING FIXTURES AND ELECTRICAL N/A 8.9.4.29 F EXITS AND WINDOWS N/A 8.9.4.29 G TOILET AND BATHING FACILITIES N/A 8.9.4.29 H SAFETY COMPLIANCE N/A 8.9.4.29 H3 (F)(I)(J)(K)(L) SAFETY COMPLIANCE N/A 8.9.4.29 I SMOKING, FIREARMS, ALCOHOLIC BEVERAGES, ILLEGAL DRUGS AND CONTROLLED N/A SUBSTANCES 8.9.4.29 J PETS N/A Additional Comments This survey is in reference to a substantiated complaint. Signatures Please Note: Per ECECD regulation NMAC 8.9.4, failure to comply with the corrective action plans noted above, may result in further action taken against the licensee. Surveyor: Shannon Mikesell Facility Representative: MEDINA, CHRYSTAL M 01/12/2024 http://www.nmececd.org 4 of 4

Corrected Corrected by Feb 12, 2024

Marked corrected in the state record.

8.9.4.29 · A HOUSEKEEPING

The garbage/refuse receptacle being used in the bathroom does not have a lid. *****CORRECTED ON SITE******

Corrected Corrected by Jan 4, 2024

Marked corrected in the state record.

8.9.4.29 · E LIGHTING, LIGHTING FIXTURES AND ELECTRICAL

The center does not have emergency lighting that turns on automatically when electrical service is disrupted. ****CORRECTED ON SITE****

Corrected Corrected by Jan 4, 2024

Marked corrected in the state record.

8.9.4.29 · F EXITS AND WINDOWS

Exits are not marked with signs having letters at least six inches high and 3/4 inch wide in the Preschool class room(s). *****CORRECTED ON SITE*****

Corrected Corrected by Jan 4, 2024

Marked corrected in the state record.

8.9.4.29 · H3 (F)(I)(J)(K)(L) SAFETY COMPLIANCE

An evacuation plan is not posted in the Infant - room(s) used by children. *****CORRECTED ON SITE***** 2 Year Old Classroom 8.9.4.29.H.3.f.:will post an evacuation plan in each room used by children; Finding An evacuation plan is not posted in the 2 yr. old classroom(s) used by children. Corrective Action Plan ****CORRECTED ON SITE******

Corrected Corrected by Jan 4, 2024

Marked corrected in the state record.

8.9.4.24 · A GUIDANCE

A prohibited guidance practice was used in the Toddler - (12 - 24 mo.) mobiles room(s) as evidenced by the use of yelling. After viewing video obtained during a complaint investigation, yelling by the educator was observed as she was seen tending to a situation where one child fell on top of another child by the steps in the classroom. Licensing is scheduling a training with the whole center during their staff meeting. Proper guidance will be covered. Director will ensure that all educators are following proper guidance practices consistently. 8.9.4.24 A1 GUIDANCE N/A 8.9.4.24 B NAPS OR REST PERIOD N/A 8.9.4.24 C ADDITIONAL REQUIREMENTS FOR INFANTS AND TODDLERS N/A 8.9.4.24 D DIAPERING AND TOILETING N/A 8.9.4.24 E ADDITIONAL REQUIREMENTS FOR CHILDREN WITH SPECIAL NEEDS N/A 8.9.4.24 F ADDITIONAL REQUIREMENTS FOR NIGHT CARE N/A 8.9.4.24 G PHYSICAL ENVIRONMENT N/A 8.9.4.24 H SOCIAL-EMOTIONAL RESPONSIVE ENVIRONMENT N/A 8.9.4.24 I EQUIPMENT AND PROGRAM N/A 8.9.4.24 L FIELD TRIPS N/A Food Service Requirements for Centers: 8.9.4.25 B3 MEALS AND SNACKS N/A 8.9.4.25 C MENUS N/A 8.9.4.25 E MEAL TIMES N/A Health and Safety Requirements for Centers: 8.9.4.26 A HYGIENE N/A 8.9.4.26 B FIRST AID REQUIREMENTS N/A 8.9.4.26 C MEDICATION N/A Illness Requirements for Centers: 8.9.4.27 A-D ILLNESS REQUIREMENTS FOR CENTERS N/A Transportation Requirements for Centers: 8.9.4.28 A-H TRANSPORTATION REQUIREMENTS FOR CENTERS N/A 11/20/2023 http://www.nmececd.org 3 of 4 The Children's Playhouse 4000244 Building, Ground and Safety Requirements for Centers: 8.9.4.29 A HOUSEKEEPING N/A 8.9.4.29 B PEST CONTROL N/A 8.9.4.29 C MECHANICAL SYSTEMS N/A 8.9.4.29 D WATER AND WASTE N/A 8.9.4.29 E LIGHTING, LIGHTING FIXTURES AND ELECTRICAL N/A 8.9.4.29 F EXITS AND WINDOWS N/A 8.9.4.29 G TOILET AND BATHING FACILITIES N/A 8.9.4.29 H SAFETY COMPLIANCE N/A 8.9.4.29 H3 (F)(I)(J)(K)(L) SAFETY COMPLIANCE N/A 8.9.4.29 I SMOKING, FIREARMS, ALCOHOLIC BEVERAGES, ILLEGAL DRUGS AND CONTROLLED N/A SUBSTANCES 8.9.4.29 J PETS N/A Additional Comments This survey is in reference to a deficiency found during an unsubstantiated complaint investigation. Signatures Please Note: Per ECECD regulation NMAC 8.9.4, failure to comply with the corrective action plans noted above, may result in further action taken against the licensee. Surveyor: Shannon Mikesell Facility Representative: MEDINA, CHRYSTAL M 11/20/2023 http://www.nmececd.org 4 of 4

Corrected Corrected by Dec 20, 2023

Marked corrected in the state record.

8.9.4.21 · C INCIDENT REPORTING REQUIREMENTS

The center failed to make a report to the licensing authority within 24 hours after the incident occurred regarding the abuse or neglect of a child. ***The center was informed by two therapist that they had concerns for an educator in the toddler classroom which was inappropriate guidance in the late week of July 2023*** The center will schedule a date to review the basics of childcare licensing with ECECD Childcare Compliance Officer. The center has re-scheduled a date for the training on 12/06/2023. Administrative Requirements for Centers:

Corrected Corrected by Dec 6, 2023

Marked corrected in the state record.

8.9.4.24 · H SOCIAL-EMOTIONAL RESPONSIVE ENVIRONMENT

The educator in the Toddler - (12 - 24 mo.) classroom was not calm when a stressful situation occurred during the late week of July 2023. ***Two Children Therapist observed the toddler educator being frustrated and overwhelmed with children in her classroom which caused her to have outburst in the classroom*** The center will schedule a date to review the basics of childcare licensing with ECECD Childcare Compliance Officer. The center has re-scheduled a date for the training on 12/06/2023.

Corrected Corrected by Dec 7, 2023

Marked corrected in the state record.

8.9.4.22 · D FAMILY HANDBOOK

The center did not have a parent handbook that included policies and procedures. The following general information needs to be included: disenrollment policy/procedure. The center's policies and procedures regarding the following need to be included: disenrollment procedures stating reasons for disenrollment of children and procedures of how center will handle disenrollment. Director will be updating the handbook to include the disenrollment policies and procedures. 11/13/2023 http://www.nmececd.org 2 of 4 The Children's Playhouse 4000244 Administrative Requirements for Centers: (continued) 8.9.4.22 E CHILDREN'S RECORDS N/A 8.9.4.22 G PERSONNEL HANDBOOK N/A Services and Care of Children in Centers: 8.9.4.24 A1 GUIDANCE N/A 8.9.4.24 E ADDITIONAL REQUIREMENTS FOR CHILDREN WITH SPECIAL NEEDS N/A 8.9.4.24 F ADDITIONAL REQUIREMENTS FOR NIGHT CARE N/A 8.9.4.24 L FIELD TRIPS N/A Food Service Requirements for Centers: 8.9.4.25 C MENUS N/A Health and Safety Requirements for Centers: 8.9.4.26 B FIRST AID REQUIREMENTS N/A 8.9.4.26 C MEDICATION N/A Transportation Requirements for Centers: 8.9.4.28 A-H TRANSPORTATION REQUIREMENTS FOR CENTERS N/A Building, Ground and Safety Requirements for Centers: 8.9.4.29 A HOUSEKEEPING N/A 8.9.4.29 B PEST CONTROL N/A 8.9.4.29 C MECHANICAL SYSTEMS N/A 8.9.4.29 H SAFETY COMPLIANCE N/A 8.9.4.29 H3 (F)(I)(J)(K)(L) SAFETY COMPLIANCE N/A 8.9.4.29 I SMOKING, FIREARMS, ALCOHOLIC BEVERAGES, ILLEGAL DRUGS AND CONTROLLED N/A SUBSTANCES 8.9.4.29 J PETS N/A Additional Comments This survey is in reference to a partially substantiated complaint. 11/13/2023 http://www.nmececd.org 3 of 4 The Children's Playhouse 4000244 Signatures Please Note: Per ECECD regulation NMAC 8.9.4, failure to comply with the corrective action plans noted above, may result in further action taken against the licensee. Surveyor: Shannon Mikesell Facility Representative: MEDINA, CHRYSTAL M 11/13/2023 http://www.nmececd.org 4 of 4

Corrected Corrected by Dec 13, 2023

Marked corrected in the state record.

8.9.4.21 · C INCIDENT REPORTING REQUIREMENTS

The center failed to make a report to the licensing authority within 24 hours after the incident occurred regarding the abuse or neglect of a child, any incident that could affect the background check eligibility of any cleared person related to this license. The center was informed by two therapists that they had concerns for an educator in the Toddler Classroom which was as inappropriate guidance in the late week of July 2023. The center did not report the incident to ECECD Childcare Licensing within 24 hours. Corrective Action Plan: The center will schedule a date to review the basics of childcare licensing with a ECECD Childcare Compliance Officer. The training will be conducted within 30 days of this survey. Administrative Requirements for Centers:

Corrected Corrected by Nov 23, 2023

Marked corrected in the state record.

8.9.4.24 · A GUIDANCE

Guidance being used by staff in the Toddler - (12 - 24 mo.) class room(s) is not appropriate as evidenced by a 10/23/2023 http://www.nmececd.org 3 of 6 The Children's Playhouse 4000244 I/T Classroom (continued) therapist observing the educator grabbing a child and maneuvering around the room when the child was having difficulty following directions. The center has installed a new upgraded camera system which is being used to help monitor the classrooms to support the educators when they need help. Corrective Action Plan: The center will assign the following trainings from Quroum Learning to all staff: The staff will complete the following trainings within 30 days of this survey. 1. Building Positive Relationships 2. Creating Positive Connections 3. Teaching with intention. 4. Understanding Child Abuse and Prevention. 8.9.4.24.A.3.:Guidance shall be positive and include redirection and clear limits that encourage the child’s ability to become self-disciplined. The use of physical or mechanical restraints is prohibited unless due to documented emergencies or medically documented necessity. Finding Guidance being used by staff in the Toddler - (12 - 24 mo.) class room(s) is not positive and does not include redirection and clear limits to encourage the child's ability to become self-disciplined. Educator was observed using a loud tone of voice to address the toddlers in her classroom on 07/26/2023. Corrective Action Plan The center has installed a new upgraded camera system which is being used to help monitor the classrooms to support the educators when they need help. Corrective Action Plan: The center will assign the following trainings from Quroum Learning to all staff: The staff will complete the following trainings within 30 days of this survey. 1. Building Positive Relationships 2. Creating Positive Connections 3. Teaching with intention. 4. Understanding Child Abuse and Prevention.

Corrected Corrected by Nov 23, 2023

Marked corrected in the state record.

8.9.4.28 · A-H TRANSPORTATION REQUIREMENTS FOR CENTERS

Transportation log does not include names of children, does not include drop off times for all children being transported, does not include pick up times for all children being transported. ***2 out of 3 drivers did not complete the transportation log. Director met with drivers and redirected them on filling out the transportion logs and will review the logs on a weekly basis. Building, Ground and Safety Requirements for Centers: 8.9.4.29 A HOUSEKEEPING N/A 8.9.4.29 B PEST CONTROL N/A 8.9.4.29 C MECHANICAL SYSTEMS N/A 8.9.4.29 D WATER AND WASTE N/A 8.9.4.29 E LIGHTING, LIGHTING FIXTURES AND ELECTRICAL N/A 8.9.4.29 F EXITS AND WINDOWS N/A 8.9.4.29 G TOILET AND BATHING FACILITIES N/A 8.9.4.29 H SAFETY COMPLIANCE N/A 8.9.4.29 H3 (F)(I)(J)(K)(L) SAFETY COMPLIANCE N/A 8.9.4.29 I SMOKING, FIREARMS, ALCOHOLIC BEVERAGES, ILLEGAL DRUGS AND CONTROLLED N/A SUBSTANCES 8.9.4.29 J PETS N/A 09/26/2023 http://www.nmececd.org 4 of 5 The Children's Playhouse 4000244 Additional Comments Based on the evidence gathered, this complaint is partially substantiated. Three drivers were interviewed, and they stated that they utilize their phone to communicate with the Director to inform how many children are being picked up prior to driving off. These drivers also stated that at no time do they use their phone while driving and reiterated that the phone call is made prior to driving off. There was no evidence to substantiate the allegation, however, during the investigation and upon review of records, it was found that the center did not have completed transportation logs, 2 out of 3 drivers did not complete the transportation log, therefore, center was cited for not meeting the Transportation requirement under NMAC 8.9.4.28 J. Technical assistance was provided to Director in regards to updating the centers Cell Phone Policy to include a more detailed wording for drivers. Areas marked N/A are not applicable. Signatures Please Note: Per ECECD regulation NMAC 8.9.4, failure to comply with the corrective action plans noted above, may result in further action taken against the licensee. Surveyor: Diane Mireles Facility Representative: MEDINA, CHRYSTAL M 09/26/2023 http://www.nmececd.org 5 of 5

Corrected Corrected by Oct 27, 2023

Marked corrected in the state record.

8.9.4.22 · E CHILDREN'S RECORDS

Of the 7 children's records reviewed, 1 is/are missing a copy of an up-to-date immunization record or public health division approved exemption. See Children's Records 8.9.4.22 form for the child(ren) with no immunization/exemption. The director will review files quarterly and ask parents to bring updated records more often. The parent will be asked to bring the updated form as soon as possible. 07/31/2023 http://www.nmececd.org 2 of 8 The Children's Playhouse 4000244 Administrative Requirements for Centers: (continued)

Corrected Corrected by Aug 30, 2023

Marked corrected in the state record.

8.9.4.22 · F PERSONNEL RECORDS

From the review of staff records, it was determined that 1 out of 11 staff records does/do not include a background check. See Staff Records 8.9.4.22 form for staff with this missing information. ***BC Clearance letter missing for LE*** A request for the Clearance letter will be submitted to ECECD Background Check Unit for LE. The center will review all staff files to ensure the files have the required records.

Corrected Corrected by Aug 30, 2023

Marked corrected in the state record.

8.9.4.23 · B STAFF QUALIFICATIONS AND TRAINING

Educators did not complete the following training within 3-months: precautions in transporting children. ***Four staff van drivers do not have certificates for training of transporting children*** The center will schedule training for all staff that transport children from Quroum Learning. (Transporting Precious Cargo). The staff have 30 days to submit proof of completion of the training to licensing.

Corrected Corrected by Aug 30, 2023

Marked corrected in the state record.

8.9.4.24 · D DIAPERING AND TOILETING

The diaper changing surface in the Infant - (6 wk. - 12 mo.) classroom(s) is not waterproof. ***Changings mats have cracks in them in the mobile and toddler's classrooms*** The director will ordering new mats for the classrooms. The director and teachers will check the mats weekly. 2 Year Old Classroom-Toddler Classroom 8.9.4.24.D.4.:An educator will change a child’s diaper on a clean, safe, waterproof surface and discard any disposable cover and disinfect the surface after each diaper change. Finding The diaper changing surface in the Toddler - (12 - 24 mo.) classroom room(s) is not waterproof. ***Blue mat has cracks in it which is not making it waterproof*** Corrective Action Plan The director will be ordering new mats. The director and teachers will be inspecting the mats weekly.

Corrected Corrected by Aug 30, 2023

Marked corrected in the state record.

8.9.4.28 · A-H TRANSPORTATION REQUIREMENTS FOR CENTERS

The vehicle used for transporting children is not clean inside and out. The center will schedule a cleaning for the vehicles and will designate a staff to clean the vehicles every Fridays. Building, Ground and Safety Requirements for Centers:

Corrected Corrected by Aug 30, 2023

Marked corrected in the state record.

8.9.4.29 · A HOUSEKEEPING

The floors in the exit door are not safe in that there is a gap between the floor and the bottom of the door frame plate, posing a tripping hazard. The director will be informing the owner to repair the deficiency. Housekeeping inspection will be conducted more often. 07/31/2023 http://www.nmececd.org 5 of 8 The Children's Playhouse 4000244

Corrected Corrected by Aug 30, 2023

Marked corrected in the state record.

8.9.4.29 · A HOUSEKEEPING (continued)

The premises in the outside play area are not safe in that the black chain link fence is warped and wires are sharps in some areas. The director will be informing the owner to replace or repair the fence. The center will be inspecting the playground and submitting work orders for all equipment that needs repairs.

Corrected Corrected by Aug 30, 2023

Marked corrected in the state record.

8.9.4.29 · D WATER AND WASTE

The center does not have hot and cold running water pressure at all sinks. ***No hot water in the from the handwashing sink in the classroom*** The center will add hot water to the sink. School Age Classroom 8.9.4.29.D.:Water and Waste: All food preparation areas, sinks, washrooms, laundries, bathrooms and any self- contained area for infants and toddlers in diapers will have hot and cold running water pressure. Finding The center does not have hot and cold running water pressure in the washroom. ***No hot water in the bathroom sink*** Corrective Action Plan The center will repair the deficiency to add hot water to the sink within 30 days. The center will inspect the classrooms more often. 07/31/2023 http://www.nmececd.org 6 of 8 The Children's Playhouse 4000244 Building, Ground and Safety Requirements for Centers: (continued)

Corrected Corrected by Aug 30, 2023

Marked corrected in the state record.

8.9.4.29 · E LIGHTING, LIGHTING FIXTURES AND ELECTRICAL

Electrical outlets within reach of children in the mobile/ toddler classrooms are not safety outlets and they do not have protective covers. ***Safety covers are missing on two outlets*** Corrected on site: Safety covers were placed on all outlets. The director and staff will check the outlets more often. PreK Classroom 8.9.4.29.E.3.b.:All electrical outlets within reach of children will be safety outlets or will have protective covers. Finding Electrical outlets within reach of children in the classroom are not safety outlets and they do not have protective covers. ***Two outlets missing safety covers*** Corrective Action Plan Corrected on site: The teachers will inform the director when they need new ones.

Corrected Corrected by Jul 31, 2023

Marked corrected in the state record.

8.9.4.29 · H SAFETY COMPLIANCE

The center does not make use of the fire alarm or detector system when holding a fire drill. ***The center does not use the alarms for fire drills*** Corrected on site: Fire drill conducted with the director sounding off alarms in the classrooms. The center will begin to utilize the alarms for all fire drill evacuations and log that they were conducted with the number of children, staff and visitors accounted for. 07/31/2023 http://www.nmececd.org 7 of 8 The Children's Playhouse 4000244 Building, Ground and Safety Requirements for Centers: (continued)

Corrected Corrected by Jul 31, 2023

Marked corrected in the state record.