10A NCAC 09 .0701 · Violation

Name of Operation: CHILDREN'S ARK CREATIVE LEARNING CENTER Facility ID: 35000064 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 3/27/2025 Number Present: 68 Completed Date: 3/27/2025 Age: From 0 To 5 Total Minutes: 175 Time In: 01:05 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to a routine unannounced visit. J. Tippett, an administrator, was present and assisted with the visit. Currently, this center operates with a Five-Star License issued June 25, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last sanitation inspection was completed June 26, 2024 earning a “Superior” rating. The last fire inspection was completed May 29, 2024 and the facility was approved for daytime care only. Children were observed napping safely in each space, some infants were participating in floor play or having a snack with their teacher. Five school-aged children were playing on the playground. Interactions were observed to be nurturing in nature between teachers and children. The following violations of child care requirements were documented. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One of the staff members hired on 11/11/2024 (L.P.) did not have a medical report completed until 1/15/2025. 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member L.P. does not have documentation of a completed First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member L.P. does not have documentation of a completed CPR training. .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The staff member hired 8/19/2024 (C.B.) did not complete this required training until 3/7/2025. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One of the staff members hired on 11/11/2024 (L.P.) did not complete the Recognizing and Responding to Suspicions of Child Maltreatment every five years as part of the Health and Safety trainings. .1103(b) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by April 10, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how each violation was corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. STAFF/CHILD INTERACTION: I observed current activity plans and schedules in each space used to care for children. There were a variety of age-appropriate toys and materials available for the children to play with and complete lessons noted on the activity plans. Children were napping safely in each space with clean cots and linens. There were five (5) school-aged children on the playground with their teacher riding tricycles and running to play with each other. The older school aged children who are tracked out were on a field trip with another teacher to Holding Park for a spring pick nick and to walk through the “butterfly highway.” Children completed toileting and handwashing routines prior to having snack time and teachers were attentive to their needs and engaged them in conversations. STAFF RECORDS You confirmed that three (3) new staff members have been hired since the last monitoring visit. I reviewed those records, and two (2) violations were documented. Staff members C. Brigner was hired 8/19/2024 and did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment until 3/7/25 is after the required three (3) month time frame. L. Perry completed the RRSCM training on 12/27/2019 and was due to renew this training in December of 2024. Child Care Rules require that this training be completed every five (5) years as it is a part of the Health and Safety training. L. Perry was hired 11/11/2024 and the medical report was not completed until 1/15/2025. This staff member does not have documentation they completed CPR and First Aid training on file for verification. CPR and First Aid must be completed within the first ninety (90) days of hire for staff that care for children and a certificate or card on file to verify this. Staff members are required to have a medial report signed by a health care professional, on or prior to the first day of hire. ENVIRONMENTAL RATING SCALES You were reminded that the hold harmless state has been extended. Therefore, programs that were in cohorts 1 and 2 do not have to proceed with the Environmental Rating Scale assessments (ERS). ERS is voluntary at this time, and you will be notified when this changes. As of February 1, 2025 all the ECERS-3, ITERS-3, and FCCERS-3, also known as the "3s", will be used for all assessments. These third editions come with a spiral binding at the top, replacing the revised editions. I encourage you to go to the North Carolina Rated License Project (NCRLAP) website for more information at: https://ncrlap.org/. There are a variety of webinars and infographics available with detailed information on the changes with the 3s. TECHNICAL ASSISTANCE & REMINDERS While no violation was warranted, we discussed technical assistance related to off-premises activities such as field trips. Child Care Rules require that the center post a schedule of off premise activities in each participating classroom where it can be viewed by parents, and that a copy be given to parents. You stated that a copy was given to parents. While the field trip is noted in the activity plan for school-aged children it does not require the additional information noted below. Rules require that the schedule be current and include the location of the activity, purpose of the activity, time the activity will take place, the date of the activity, and the name of the people to be contacted in the event of an emergency. If a copy of the activity plan is kept in an area easily seen by parents it may be added there. I recommend reviewing section .1005 (Off-Premise Activities In Child Care Centers) and focusing on section .1005 (b)(4-6). When areas are painted or otherwise changed please ensure that required posted items are placed back on the wall when children are cared for in the space. This includes diaper changing and handwashing posters. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 31, 2025. This program completed the second round of lead water testing on July 15, 2024. You are not due to re-test until July 2027. The website lists that the program as “Enrollment Started” for the required lead paint and asbestos testing. I recommend logging into the website (https://www.cleanwaterforuskids.org/en/carolina/) to ensure that you do not need to submit any additional information and confirm the next steps required. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated November 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: CHILDREN'S ARK CREATIVE LEARNING CENTER Facility ID: 35000064 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 7/31/2024 Number Present: 64 Completed Date: 7/31/2024 Age: From 0 To 11 Total Minutes: 265 Time In: 09:20 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Tippett, administrator, arrived shortly after the visit began and assisted with its completion. The staff and training worksheet was not completed or available for review at the time of the visit. We scheduled a visit for August 9th to review staff records. Currently, this center operates with a Five-Star license issued on June 25, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on August 10, 2023. The last sanitation inspection was completed June 26, 2024, earning a Superior rating. The last fire inspection was conducted May 29, 2024, and the facility was approved for daytime care only. Children were observed finishing breakfast, activity center play, group time where they described pictures they drew, and outdoor play. Interactions between teachers and children were nurturing nature. FACILITY PROFILE This facility is owned by CHILDREN'S ARK CREATIVE LEARNING CENTER, INC. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed an uncovered outlet by a door near the smart board in space #6-9. There was an uncovered outlet near the outside base of the door entering space #1. 10A NCAC 09 .0604(c) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. The infant enrolled 5/31/24 did not have signed acknowledgement they reviewed the safe sleep policy on-site. 10A NCAC 09 .0606(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff person hired 2/28/22 has a First Aid training that expired 2/3/24. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff person hired 2/28/22 has a CPR training that expired 2/3/24 .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last documented shelter-in-place or lockdown drill was March 2024. .0604(u);.0302(d)(8) 1821 The EPR Plan did not include the date of the last revision of the plan. The center’s EPR plan was not reviewed or revised annually. .0607(d)(8) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. There is no documentation that staff reviewed the EPR plan annually after orientation. .0607(f) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by August 14, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 93% over an eighteen (18) month period. CHILDREN RECORDS I monitored ten (10) percent of children’s records, and one violation was documented. One enrolled infant did not have a parent signed safe sleep policy acknowledgement on-site. All enrolled infants are required to have a safe sleep policy acknowledgement form signed by a parent on-site on or before their first day of enrollment. This ensures that parents are aware of the safe sleep practices the center uses to decrease the risk of SIDS and injury. SAFETY & HEALTH While reviewing the center’s documentation of shelter-in-place and/or lockdown drills I noted that the last drill was completed in March 2024. Either a shelter-in-place or lockdown drill should have been completed during the month of June 2024. This quarterly practice ensures that staff and children are familiar with how to remain safe during a natural or man-made emergency. I also observed that the center’s EPR plan has not been reviewed or revised for the current year. Child Care Rules require that even if no updates are needed the provider enter the portal to review the plan to ensure it is current. After reviewing your EPR plan in the Risk Management Portal every year be sure to either print the cover page with that date or page 28 that lists the dates of all reviews and revisions. The Risk Management Portal can be found at the following website: https://rmp.nc.gov/portal/#. There were two uncovered outlets that were accessible to children. An uncovered outlet was observed by the door near the smart board in space #6-9. As well as an uncovered outlet near the outside base of the door entering space #1. When informed the teachers in each space promptly located covers to place into the outlets. Therefore this violation was corrected during the visit. TECHNICAL ASSISTANCE & REMINDERS Technical assistance regarding having staff ensure they re-post their diaper changing and handwashing posters in the appropriate place if they are removed for painting or renovation. Please continue to monitor classroom walls for signs of deterioration such as peeling paint as this can warrant a violation. Children will begin to pick/peel areas that have begun to do so and possible ingest the material. The playground must also be monitored regularly for signs of chipping paint which can lead to metal rusting. When observed peeling/chipping equipment should either be re-painted or removed so it’s not accessible. We also discussed ensuring that all enrolled families document they have received the center’s operational policies or parent handbook. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0606 · Violation

Name of Operation: CHILDREN'S ARK CREATIVE LEARNING CENTER Facility ID: 35000064 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 7/31/2024 Number Present: 64 Completed Date: 7/31/2024 Age: From 0 To 11 Total Minutes: 265 Time In: 09:20 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Tippett, administrator, arrived shortly after the visit began and assisted with its completion. The staff and training worksheet was not completed or available for review at the time of the visit. We scheduled a visit for August 9th to review staff records. Currently, this center operates with a Five-Star license issued on June 25, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on August 10, 2023. The last sanitation inspection was completed June 26, 2024, earning a Superior rating. The last fire inspection was conducted May 29, 2024, and the facility was approved for daytime care only. Children were observed finishing breakfast, activity center play, group time where they described pictures they drew, and outdoor play. Interactions between teachers and children were nurturing nature. FACILITY PROFILE This facility is owned by CHILDREN'S ARK CREATIVE LEARNING CENTER, INC. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed an uncovered outlet by a door near the smart board in space #6-9. There was an uncovered outlet near the outside base of the door entering space #1. 10A NCAC 09 .0604(c) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. The infant enrolled 5/31/24 did not have signed acknowledgement they reviewed the safe sleep policy on-site. 10A NCAC 09 .0606(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff person hired 2/28/22 has a First Aid training that expired 2/3/24. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff person hired 2/28/22 has a CPR training that expired 2/3/24 .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last documented shelter-in-place or lockdown drill was March 2024. .0604(u);.0302(d)(8) 1821 The EPR Plan did not include the date of the last revision of the plan. The center’s EPR plan was not reviewed or revised annually. .0607(d)(8) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. There is no documentation that staff reviewed the EPR plan annually after orientation. .0607(f) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by August 14, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 93% over an eighteen (18) month period. CHILDREN RECORDS I monitored ten (10) percent of children’s records, and one violation was documented. One enrolled infant did not have a parent signed safe sleep policy acknowledgement on-site. All enrolled infants are required to have a safe sleep policy acknowledgement form signed by a parent on-site on or before their first day of enrollment. This ensures that parents are aware of the safe sleep practices the center uses to decrease the risk of SIDS and injury. SAFETY & HEALTH While reviewing the center’s documentation of shelter-in-place and/or lockdown drills I noted that the last drill was completed in March 2024. Either a shelter-in-place or lockdown drill should have been completed during the month of June 2024. This quarterly practice ensures that staff and children are familiar with how to remain safe during a natural or man-made emergency. I also observed that the center’s EPR plan has not been reviewed or revised for the current year. Child Care Rules require that even if no updates are needed the provider enter the portal to review the plan to ensure it is current. After reviewing your EPR plan in the Risk Management Portal every year be sure to either print the cover page with that date or page 28 that lists the dates of all reviews and revisions. The Risk Management Portal can be found at the following website: https://rmp.nc.gov/portal/#. There were two uncovered outlets that were accessible to children. An uncovered outlet was observed by the door near the smart board in space #6-9. As well as an uncovered outlet near the outside base of the door entering space #1. When informed the teachers in each space promptly located covers to place into the outlets. Therefore this violation was corrected during the visit. TECHNICAL ASSISTANCE & REMINDERS Technical assistance regarding having staff ensure they re-post their diaper changing and handwashing posters in the appropriate place if they are removed for painting or renovation. Please continue to monitor classroom walls for signs of deterioration such as peeling paint as this can warrant a violation. Children will begin to pick/peel areas that have begun to do so and possible ingest the material. The playground must also be monitored regularly for signs of chipping paint which can lead to metal rusting. When observed peeling/chipping equipment should either be re-painted or removed so it’s not accessible. We also discussed ensuring that all enrolled families document they have received the center’s operational policies or parent handbook. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CHILDREN'S ARK CREATIVE LEARNING CENTER Facility ID: 35000064 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 8/10/2023 Number Present: 48 Completed Date: 8/10/2023 Age: From 0 To 11 Total Minutes: 338 Time In: 09:12 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Tippett, administrator, arrived shortly after the visit began and assisted with its completion. Due to inclement weather the playground was not monitored but will be fully monitored at the next visit. Currently, this center operates with a Five-Star license issued on June 25, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on September 14, 2021. The last sanitation inspection was completed June 29, 2023, earning a Superior rating. The last fire inspection was conducted June 1, 2023, and the facility was approved for daytime care only. Children were observed finishing breakfast, engaging in free choice activity center play, as well as outdoor play. Teachers interacted with children in a nurturing nature. FACILITY PROFILE This facility is owned by CHILDREN'S ARK CREATIVE LEARNING CENTER, INC. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. There was no health assessment on file for the child enrolled 7/5/21. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The health assessment for the child enrolled 3/10/23 was completed 5/8/23. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The immunization record on file for the child enrolled 3/10/23 is dated 7/21/23. 10A NCAC 09 .0302(d)(2) 1328 Children's records were not made available for review. There was no file available to review for one (1) enrolled child. G.S. 110-91(9) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Documentation that staff reviewed the EPR plan annually was not maintained. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff hired 2/27/23 reviewed the SBS/AHT after they began working with children. There was no documentation that staff hired 3/27/23 reviewed the SBS/AHT. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff hired 3/27/23 completed the training 7/19/23. .1102(g) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by August 31, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 93% over an eighteen (18) month period. CHILDREN RECORDS I monitored ten (10) percent of children’s records and violations were documented. One enrolled infant did not have a file available to review. The child is documented on the children’s records record form, of which you have a copy. The child enrolled 7/5/21 does not have the required health assessment on file. Another child, enrolled 3/10/23, has a health assessment on file that was completed more than thirty (30) days after enrollment. Health assessments are required to be completed and on file within the first thirty (30) days of enrollment to ensure they are physically capable to participate in daily early education activities. The same child, enrolled 3/10/23, has an immunization record on file that was submitted 7/21/23. This is outside of the required thirty (30) day time frame. STAFF RECORDS I monitored all new staff records and ten (10) percent of previous staff records. Two (2) violations were documented. The staff person hired 3/27/23 completed the required Recognizing and Responding to Suspicions of Child Maltreatment training 7/19/23. This training must be completed within the first ninety (90) days of hire to ensure staff are trained on identifying children who suffer abuse/maltreatment and the various ways to help them. Two (2) staff required violations regarding the Shaken Baby Syndrome and Abusive Head Trauma (SBS/AHT) policy review, with the required information, on or prior to their first day of work. A staff person hired 2/27/23 has documentation the policy was reviewed with them, but it was reviewed after the first day of hire. The staff person hired 3/27/23 does not have signed documentation on file that they have reviewed the SBS/AHT policy. TECHNICAL ASSISTANCE & REMINDERS Technical assistance regarding training parents on the importance of signing children in and out at the time they arrive or depart. If parents fail to document these times, then staff must do so at the time the children arrive and are released to their parents. We also discussed ensuring that all incident reports are documented on the incident log. This includes incidents that do not require medical treatment outside the facility. Continue to remind staff that all personal bags such as purses must be kept in locked storage to avoid children having access to hazardous materials. After reviewing you EPR plan in the Risk Management Portal every year be sure to either print the cover page with that date or page 28 that lists the dates of all reviews and revisions. The Risk Management Portal can be found at the following website: https://rmp.nc.gov/portal/#. Licensing fee invoices will be emailed this year. Be sure to notify me of any changes and so you receive your invoice in a timely manner at the end of the year to avoid any penalty assessment, accrued interest, or issuance of an Administrative Action. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: CHILDREN'S ARK CREATIVE LEARNING CENTER Facility ID: 35000064 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 8/10/2023 Number Present: 48 Completed Date: 8/10/2023 Age: From 0 To 11 Total Minutes: 338 Time In: 09:12 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Tippett, administrator, arrived shortly after the visit began and assisted with its completion. Due to inclement weather the playground was not monitored but will be fully monitored at the next visit. Currently, this center operates with a Five-Star license issued on June 25, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on September 14, 2021. The last sanitation inspection was completed June 29, 2023, earning a Superior rating. The last fire inspection was conducted June 1, 2023, and the facility was approved for daytime care only. Children were observed finishing breakfast, engaging in free choice activity center play, as well as outdoor play. Teachers interacted with children in a nurturing nature. FACILITY PROFILE This facility is owned by CHILDREN'S ARK CREATIVE LEARNING CENTER, INC. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. There was no health assessment on file for the child enrolled 7/5/21. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The health assessment for the child enrolled 3/10/23 was completed 5/8/23. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The immunization record on file for the child enrolled 3/10/23 is dated 7/21/23. 10A NCAC 09 .0302(d)(2) 1328 Children's records were not made available for review. There was no file available to review for one (1) enrolled child. G.S. 110-91(9) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Documentation that staff reviewed the EPR plan annually was not maintained. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff hired 2/27/23 reviewed the SBS/AHT after they began working with children. There was no documentation that staff hired 3/27/23 reviewed the SBS/AHT. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff hired 3/27/23 completed the training 7/19/23. .1102(g) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by August 31, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 93% over an eighteen (18) month period. CHILDREN RECORDS I monitored ten (10) percent of children’s records and violations were documented. One enrolled infant did not have a file available to review. The child is documented on the children’s records record form, of which you have a copy. The child enrolled 7/5/21 does not have the required health assessment on file. Another child, enrolled 3/10/23, has a health assessment on file that was completed more than thirty (30) days after enrollment. Health assessments are required to be completed and on file within the first thirty (30) days of enrollment to ensure they are physically capable to participate in daily early education activities. The same child, enrolled 3/10/23, has an immunization record on file that was submitted 7/21/23. This is outside of the required thirty (30) day time frame. STAFF RECORDS I monitored all new staff records and ten (10) percent of previous staff records. Two (2) violations were documented. The staff person hired 3/27/23 completed the required Recognizing and Responding to Suspicions of Child Maltreatment training 7/19/23. This training must be completed within the first ninety (90) days of hire to ensure staff are trained on identifying children who suffer abuse/maltreatment and the various ways to help them. Two (2) staff required violations regarding the Shaken Baby Syndrome and Abusive Head Trauma (SBS/AHT) policy review, with the required information, on or prior to their first day of work. A staff person hired 2/27/23 has documentation the policy was reviewed with them, but it was reviewed after the first day of hire. The staff person hired 3/27/23 does not have signed documentation on file that they have reviewed the SBS/AHT policy. TECHNICAL ASSISTANCE & REMINDERS Technical assistance regarding training parents on the importance of signing children in and out at the time they arrive or depart. If parents fail to document these times, then staff must do so at the time the children arrive and are released to their parents. We also discussed ensuring that all incident reports are documented on the incident log. This includes incidents that do not require medical treatment outside the facility. Continue to remind staff that all personal bags such as purses must be kept in locked storage to avoid children having access to hazardous materials. After reviewing you EPR plan in the Risk Management Portal every year be sure to either print the cover page with that date or page 28 that lists the dates of all reviews and revisions. The Risk Management Portal can be found at the following website: https://rmp.nc.gov/portal/#. Licensing fee invoices will be emailed this year. Be sure to notify me of any changes and so you receive your invoice in a timely manner at the end of the year to avoid any penalty assessment, accrued interest, or issuance of an Administrative Action. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDREN'S ARK CREATIVE LEARNING CENTER Facility ID: 35000064 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 8/10/2023 Number Present: 48 Completed Date: 8/10/2023 Age: From 0 To 11 Total Minutes: 338 Time In: 09:12 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Tippett, administrator, arrived shortly after the visit began and assisted with its completion. Due to inclement weather the playground was not monitored but will be fully monitored at the next visit. Currently, this center operates with a Five-Star license issued on June 25, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on September 14, 2021. The last sanitation inspection was completed June 29, 2023, earning a Superior rating. The last fire inspection was conducted June 1, 2023, and the facility was approved for daytime care only. Children were observed finishing breakfast, engaging in free choice activity center play, as well as outdoor play. Teachers interacted with children in a nurturing nature. FACILITY PROFILE This facility is owned by CHILDREN'S ARK CREATIVE LEARNING CENTER, INC. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. There was no health assessment on file for the child enrolled 7/5/21. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The health assessment for the child enrolled 3/10/23 was completed 5/8/23. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The immunization record on file for the child enrolled 3/10/23 is dated 7/21/23. 10A NCAC 09 .0302(d)(2) 1328 Children's records were not made available for review. There was no file available to review for one (1) enrolled child. G.S. 110-91(9) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Documentation that staff reviewed the EPR plan annually was not maintained. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff hired 2/27/23 reviewed the SBS/AHT after they began working with children. There was no documentation that staff hired 3/27/23 reviewed the SBS/AHT. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff hired 3/27/23 completed the training 7/19/23. .1102(g) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by August 31, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 93% over an eighteen (18) month period. CHILDREN RECORDS I monitored ten (10) percent of children’s records and violations were documented. One enrolled infant did not have a file available to review. The child is documented on the children’s records record form, of which you have a copy. The child enrolled 7/5/21 does not have the required health assessment on file. Another child, enrolled 3/10/23, has a health assessment on file that was completed more than thirty (30) days after enrollment. Health assessments are required to be completed and on file within the first thirty (30) days of enrollment to ensure they are physically capable to participate in daily early education activities. The same child, enrolled 3/10/23, has an immunization record on file that was submitted 7/21/23. This is outside of the required thirty (30) day time frame. STAFF RECORDS I monitored all new staff records and ten (10) percent of previous staff records. Two (2) violations were documented. The staff person hired 3/27/23 completed the required Recognizing and Responding to Suspicions of Child Maltreatment training 7/19/23. This training must be completed within the first ninety (90) days of hire to ensure staff are trained on identifying children who suffer abuse/maltreatment and the various ways to help them. Two (2) staff required violations regarding the Shaken Baby Syndrome and Abusive Head Trauma (SBS/AHT) policy review, with the required information, on or prior to their first day of work. A staff person hired 2/27/23 has documentation the policy was reviewed with them, but it was reviewed after the first day of hire. The staff person hired 3/27/23 does not have signed documentation on file that they have reviewed the SBS/AHT policy. TECHNICAL ASSISTANCE & REMINDERS Technical assistance regarding training parents on the importance of signing children in and out at the time they arrive or depart. If parents fail to document these times, then staff must do so at the time the children arrive and are released to their parents. We also discussed ensuring that all incident reports are documented on the incident log. This includes incidents that do not require medical treatment outside the facility. Continue to remind staff that all personal bags such as purses must be kept in locked storage to avoid children having access to hazardous materials. After reviewing you EPR plan in the Risk Management Portal every year be sure to either print the cover page with that date or page 28 that lists the dates of all reviews and revisions. The Risk Management Portal can be found at the following website: https://rmp.nc.gov/portal/#. Licensing fee invoices will be emailed this year. Be sure to notify me of any changes and so you receive your invoice in a timely manner at the end of the year to avoid any penalty assessment, accrued interest, or issuance of an Administrative Action. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: CHILDREN'S ARK CREATIVE LEARNING CENTER Facility ID: 35000064 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 8/10/2023 Number Present: 48 Completed Date: 8/10/2023 Age: From 0 To 11 Total Minutes: 338 Time In: 09:12 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Tippett, administrator, arrived shortly after the visit began and assisted with its completion. Due to inclement weather the playground was not monitored but will be fully monitored at the next visit. Currently, this center operates with a Five-Star license issued on June 25, 2018, earning six (6) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on September 14, 2021. The last sanitation inspection was completed June 29, 2023, earning a Superior rating. The last fire inspection was conducted June 1, 2023, and the facility was approved for daytime care only. Children were observed finishing breakfast, engaging in free choice activity center play, as well as outdoor play. Teachers interacted with children in a nurturing nature. FACILITY PROFILE This facility is owned by CHILDREN'S ARK CREATIVE LEARNING CENTER, INC. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. There was no health assessment on file for the child enrolled 7/5/21. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The health assessment for the child enrolled 3/10/23 was completed 5/8/23. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The immunization record on file for the child enrolled 3/10/23 is dated 7/21/23. 10A NCAC 09 .0302(d)(2) 1328 Children's records were not made available for review. There was no file available to review for one (1) enrolled child. G.S. 110-91(9) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Documentation that staff reviewed the EPR plan annually was not maintained. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff hired 2/27/23 reviewed the SBS/AHT after they began working with children. There was no documentation that staff hired 3/27/23 reviewed the SBS/AHT. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff hired 3/27/23 completed the training 7/19/23. .1102(g) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by August 31, 2023. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 93% over an eighteen (18) month period. CHILDREN RECORDS I monitored ten (10) percent of children’s records and violations were documented. One enrolled infant did not have a file available to review. The child is documented on the children’s records record form, of which you have a copy. The child enrolled 7/5/21 does not have the required health assessment on file. Another child, enrolled 3/10/23, has a health assessment on file that was completed more than thirty (30) days after enrollment. Health assessments are required to be completed and on file within the first thirty (30) days of enrollment to ensure they are physically capable to participate in daily early education activities. The same child, enrolled 3/10/23, has an immunization record on file that was submitted 7/21/23. This is outside of the required thirty (30) day time frame. STAFF RECORDS I monitored all new staff records and ten (10) percent of previous staff records. Two (2) violations were documented. The staff person hired 3/27/23 completed the required Recognizing and Responding to Suspicions of Child Maltreatment training 7/19/23. This training must be completed within the first ninety (90) days of hire to ensure staff are trained on identifying children who suffer abuse/maltreatment and the various ways to help them. Two (2) staff required violations regarding the Shaken Baby Syndrome and Abusive Head Trauma (SBS/AHT) policy review, with the required information, on or prior to their first day of work. A staff person hired 2/27/23 has documentation the policy was reviewed with them, but it was reviewed after the first day of hire. The staff person hired 3/27/23 does not have signed documentation on file that they have reviewed the SBS/AHT policy. TECHNICAL ASSISTANCE & REMINDERS Technical assistance regarding training parents on the importance of signing children in and out at the time they arrive or depart. If parents fail to document these times, then staff must do so at the time the children arrive and are released to their parents. We also discussed ensuring that all incident reports are documented on the incident log. This includes incidents that do not require medical treatment outside the facility. Continue to remind staff that all personal bags such as purses must be kept in locked storage to avoid children having access to hazardous materials. After reviewing you EPR plan in the Risk Management Portal every year be sure to either print the cover page with that date or page 28 that lists the dates of all reviews and revisions. The Risk Management Portal can be found at the following website: https://rmp.nc.gov/portal/#. Licensing fee invoices will be emailed this year. Be sure to notify me of any changes and so you receive your invoice in a timely manner at the end of the year to avoid any penalty assessment, accrued interest, or issuance of an Administrative Action. The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. If your center tested in 2020 you are due to re-test this year. I recommend you go to cleanwaterforcarolinakids.org regarding the second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2023, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times