10A NCAC 09 .0508 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0606 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0608 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1003 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1719 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1721 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1723 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2502 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2508 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2510 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2703 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .3208 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-105 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: RAINBOW EDUCATIONAL CHILDCARE CENTER Facility ID: 17000027 Consultant: GILETTE PARKER Operation Type: Center Case Number: Visit Date: 6/17/2026 Number Present: 37 Completed Date: 6/17/2026 Age: From 0 To 11 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced Routine Visit was to monitor for compliance with child care requirements. This facility operates with a Four (4) Star License, issued on June 11, 2021. Upon arrival at the facility, I was greeted by a staff member. I explained the purpose of my visit and the administrator arrived shortly after and assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor free play, teacher-directed activities and routines. Fire (3-25-26) and sanitation (6/1/26) inspections remain current. The last fire drill was conducted on 5/26/26. Shelter and lock down drills are due by 4/30/26. The playground inspections were completed on 6/5/26. I monitored three existing children’s files during today’s visit. I also monitored the two transportation vehicles, registration, inspection (exp. 7/2026) and insurance are current. (Expires 10/2026). Today, a partial assessment of child care requirements was conducted. The permit was posted, restrictions maintained, I monitored supervision, staff/child ratio, and program records. I monitored three new staff files. I monitored Criminal Background checks and emergency drills and training. The following 12 violations were observed, cited, and technical assistance was provided. Three violation were corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the school age/ summer camp classroom. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child under 15 months did not have a written feeding plan in the infant classroom. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two closets that had aerosol dispensers in them were not locked. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child's sleep chart was available to review for May and June of 2026. .0606(g) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. The bottle warmer in the infant classroom was being used in the diaper changing area instead of the food prep area. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). S. Briggs and L. McNair, qualification letter expired in May 2026, both staff members did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1441 An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training. The director has not completed BSAC. 10A NCAC 09 .2510(f) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff members did not have a valid qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator has not completed the ABCMS MOODLE and linked all staff on the roster. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member has not signed the acknowledgement of the shaken baby syndrome and abusive head trauma policy prior to providing care with children under 5 years of age. .0608(d)(1-4) 1960 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/ratio was not met during outside play. 2 staff member were outside with 14 children, 2 of those children were one year of age. .3208; .3209 The violation(s) documented must be corrected immediately. On or before 7-1-26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Also, please provide information regarding how the facility will maintain compliance in the future. Please be aware that any information submitted by you is considered legal documentation. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Gilette Parker, Child Care Consultant Gilette.parker@dhhs.nc.gov The emailed compliance letter must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Falsification: If child care operators state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information, and an Administrative Action may be issued. If you cannot meet the requirements by the date, you must contact me with a proposed timeline for the corrections in a timely manner. In some cases, this timeline may be extended. Technical Assistance The provider and I discussed ABCMS, qualification letters, BSAC Administrators and any staff working with school age children must take BSAC. 10A NCAC 09 .2502 SPECIAL PROVISIONS FOR SUMMER DAY CAMPS (f) Staff in summer day camp programs required to complete Basic School-Age Care (BSAC) training as defined in Rule .0102 of this Chapter shall do so within four weeks of becoming employed. 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (n) The qualification letter shall be valid for a maximum of five years from the date of issuance. (o) Prior to the expiration date of the qualification letter, the child care provider shall complete and submit the forms listed in Paragraph (a) of this Rule. (r) Operators shall notify the Division of all new child care providers, as defined in G.S. 110-90.2(a)(2), who are hired or have moved into the child care facility within five business days. 10A NCAC 09 .1723 TRANSPORTATION REQUIREMENTS (c) each time the children are taken off premises, the operator shall take identifying information about each child including the child's name, photograph, emergency contact information, a copy of the emergency medical care information form required by 10A NCAC 09 .1721(a)(3) of this Section. 10A NCAC 09 .1003 SAFE PROCEDURES (d) For each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. (e) The driver shall: (1) be 21 years old or a licensed bus driver; (2) have a valid driver's license of the type required under North Carolina Motor Vehicle Law for the vehicle being driven or comparable license from the state in which the driver resides; and (3) have no convictions of Driving While Impaired (DWI) or any other impaired driving offense within the previous three years. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (a) Child care facilities that provide care to school-age children shall provide a balance of teacher directed and free choice activities appropriate to the age, needs, and interests of the children. (b) Opportunities must be provided for children to participate in the planning and the implementation of activities. (c) Facilities that operate a school-age component for three or fewer hours per day shall make three of the following activities available daily; those that operate a school-age component for more than three hours per day shall make four of the following activities available daily: (1) career development activities; (2) community awareness activities; (3) creative arts activities; (4) cultural activities; (5) games or manipulatives; (6) hands-on academic enrichment activities including language, math, science, social studies, or foreign language activities; (7) health education or wellness activities; (8) homework with assistance available as needed from center personnel; (9) reading activities; (10) sand or water play; (11) social skills, life skills or problem-solving activities; (12) structured or unstructured physical activities; or (13) technology skill-building activities. 10A NCAC 09 .3208 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. (b) For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. (c) When children are in care and weather 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children SUBCHAPTER 18A - SANITATION SECTION .2800 - SANITATION OF CHILD CARE CENTERS 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. 15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. (f) Individual cubicles, lockers, or coat. Program Reminders Administrator and any staff working with school-age children must take BSAC training. All staff must have a WORKS account and WFID number and ensure that all education has been submitted to WORKS and be evaluated for the position they are in. All new staff members need to review and sign the shaken baby policy, operational policies signed, orientation needs to be done. Refer to the staff checklist for 1st day required documents. Children who are being transported need photographs attached to their files. Infant room needs to post the safe sleep policy and “I can roll over “signs on cribs or in classroom. Kitchen door shall be kept closed and locked, and all hazardous items including aerosol cans shall be in locked storage. The outdoor area may need to be re-measured during a future visit, due to part of the fence being removed. Administrator needs to take the ABCMS training and link staff members. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Sample policy link below https://healthychildcare.unc.edu/resources/documents-forms-policies/. Agency Information The North Carolina Child Care Rules and Laws are on the Division’s website. Please visit the Division’s website at https://ncchildcare.ncdhhs.gov/ for more information. It is your responsibility to be familiar with and in compliance with these rules and laws. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle.” These training courses are free, and participants will receive training certificates when completed. Childcare programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Additional resource links https://www.fns.usda.gov/cacfp https://www.childcareaware.org/ https://www.naeyc.org/ https://nrckids.org/CFOC https://www.preventchildabusenc.org/new-recognizing-responding-online-course/. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at gilette.parker@dhhs.nc.gov or by phone at 919-939-7519. My supervisor Kaye Adkins can be reached at kaye.adkins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.