10A NCAC 09 .2700 · Violation

Name of Operation: PHYLLIS PRECIOUS ONE CHILDCARE Facility ID: 74000634 Consultant: LESHAUNDA MCCOTTER Operation Type: Family CC Home Case Number: Visit Date: 4/23/2025 Number Present: 2 Completed Date: 4/23/2025 Age: From 0 To 2 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit and to complete a rated license assessment. Your program currently operates with a three-star license, issued 1/17/18, earning 4 points in the education component, 2 points in the program standards component, and 1 quality point for the programmatic option of infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted 5/16/24. The family child care home's compliance history was reviewed with the operator. The program’s compliance history was ninety nine percent as of 4/22/25. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. Per you statement, you are the only resident of the home. If a new resident is to join your ho Operator’s Statements of Responsibility and Verification of Required Information for Operator and Additions Caregivers forms were reviewed during the visit. You stated you are to currently the only household member. You greeted me at the door. You were present with two children in care. You sat on the floor with the children and play with wooden blocks in the living room area. The group later transitioned to the child care space, where children participated in music and movement, with instruments. You talked with the children, asking open-ended questions, counted, and talked about the children’s day. Lunch was observed and consisted of chicken nuggets, fries, apples, and milk. The following violations were observed. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The child care provider did not complete and submit the required forms to complete a criminal background check prior to the January 15, 2025 expiration of the previous qualification letter. G.S. 110-90.2 & .2703(n) & (o) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Signed acknowledgement of the receipt of the Summary of the NC Child Care Law was not on file for the child enrolled on 9/16/24. GS 110-102 1808 Signed statement did not include the date the operator's safe sleep policy was given and explained to the parent/guardian. A signed acknowledgement of the facility's safe sleep policy was not on file for a child enrolled on 9/16/24. 10A NCAC 09 .1724(c)(3) 1831 A valid qualification letter was not on file and available for review at the facility. The qualification letter on file for Phyllis Ross expired on 1/15/25. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provided did not complete ABCMS Provider Portal training and did not complete a facility roster of household members at the facility. G.S. 110-90.2 & .2703(r) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. An infant child enrolled on 9/16/24 did not have an infant feeding plan of file for review during the visit. .1706(i) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator did not complete trainings on six (6) of the eleven (11) required topic areas as a part of the on-going training. .1703(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: LeShaunda McCotter, Child Care Consultant P.O. Box 397 Grifton, NC 28530 LeShaunda.McCotter@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Criminal Background Check- Criminal Background Checks ensure that staff have not committed any crimes which could potentially make them unsafe to be around children and other staff. A five-year requalification (on-line application and fingerprints) must be completed in advance so that the new qualifying letter is on file before the expiration date listed on their current qualifying letter. Phyllis Ross has a qualification letter that expired on January 15, 2025, and information for requalification was not submitted prior to the expiration. You stated that you were tracking the expiration and believed it expired January 2026. This violation must be corrected within fifteen (15) days, by May 8, 2025, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, you will not be able to provide care for children and the facility will be placed on inactive status until a valid qualification letter is received. Multiple instances of failing to complete Criminal Background Checks may result in the issuance of an Administrative Action. Review the section in the NC Child Care Requirements on Criminal Background Checks: 10A NCAC 09 .2700. Children's Records - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. Children's records consist of various documentation such as a child's medical and immunization history, emergency medical care information and parental permission to participate in specific activities and documentation of acknowledgement of facility policies and procedures. Today the file for the child enrolled on 9/16/24 did not include a signed safe sleep policy, infant feeding schedule, nor a acknowledgement of receipt of the Summary of NC Child Care Law. You stated that you have all parent complete the enrollment packet and was uncertain how the forms were misplaced. Today we discussed your current practices for receiving and filing children’s records. You may consider using a signature page that includes the acknowledgement of multiple policies on one page instated of the multiple pages you are currently using. Health and Safety Trainings - Child care providers who have direct responsibility for the care and oversight of children must complete health and safety training to comply with the NC Child Care Rules. Training can be taken in-person by contacting your local partnership or on-line through the DCDEE Moodle Portal. Additionally, health and safety training must be completed as part of on-going training so that every five years, all required topic areas will be covered. The five-year recertification was due on or before April 15, 2025. You have completed training in five of the required topic areas since the previous certification in April 2020. You shared that you were focused on having CPR/First Aid and ITS-SIDS trainings, and the other topics slipped by you. Today, we discussed your current tracking methods for training. Set reminders to help ensure the trainings are completed in the required timeframe. Also you may completed one to two trainings each month to complete them over time, verses all at once. ABCMS Provider Portal Training- As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Effective February 2024, the process of notifying the Division is captured in ABCMS. You shared with me that you were unaware of the training or that it was required. You will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current household members are noted on the roster. This information should be updated in ABCMS on an ongoing basis as household members change or if staff members hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Please provide a copy of the training certificate with your compliance letter. Rated License: Today an application for reassessment and a three month self-study was provided during the visit. Additional Comments: As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. Download a copy of the Item Number Listing which can be used as a checklist for your program. The “What’s New” tab on the DCDEE website has new, trending information. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at LeShaunda McCotter, Child Care Consultant, 252-751-8634, LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: PHYLLIS PRECIOUS ONE CHILDCARE Facility ID: 74000634 Consultant: LESHAUNDA MCCOTTER Operation Type: Family CC Home Case Number: Visit Date: 4/23/2025 Number Present: 2 Completed Date: 4/23/2025 Age: From 0 To 2 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit and to complete a rated license assessment. Your program currently operates with a three-star license, issued 1/17/18, earning 4 points in the education component, 2 points in the program standards component, and 1 quality point for the programmatic option of infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted 5/16/24. The family child care home's compliance history was reviewed with the operator. The program’s compliance history was ninety nine percent as of 4/22/25. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. Per you statement, you are the only resident of the home. If a new resident is to join your ho Operator’s Statements of Responsibility and Verification of Required Information for Operator and Additions Caregivers forms were reviewed during the visit. You stated you are to currently the only household member. You greeted me at the door. You were present with two children in care. You sat on the floor with the children and play with wooden blocks in the living room area. The group later transitioned to the child care space, where children participated in music and movement, with instruments. You talked with the children, asking open-ended questions, counted, and talked about the children’s day. Lunch was observed and consisted of chicken nuggets, fries, apples, and milk. The following violations were observed. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The child care provider did not complete and submit the required forms to complete a criminal background check prior to the January 15, 2025 expiration of the previous qualification letter. G.S. 110-90.2 & .2703(n) & (o) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Signed acknowledgement of the receipt of the Summary of the NC Child Care Law was not on file for the child enrolled on 9/16/24. GS 110-102 1808 Signed statement did not include the date the operator's safe sleep policy was given and explained to the parent/guardian. A signed acknowledgement of the facility's safe sleep policy was not on file for a child enrolled on 9/16/24. 10A NCAC 09 .1724(c)(3) 1831 A valid qualification letter was not on file and available for review at the facility. The qualification letter on file for Phyllis Ross expired on 1/15/25. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provided did not complete ABCMS Provider Portal training and did not complete a facility roster of household members at the facility. G.S. 110-90.2 & .2703(r) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. An infant child enrolled on 9/16/24 did not have an infant feeding plan of file for review during the visit. .1706(i) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator did not complete trainings on six (6) of the eleven (11) required topic areas as a part of the on-going training. .1703(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: LeShaunda McCotter, Child Care Consultant P.O. Box 397 Grifton, NC 28530 LeShaunda.McCotter@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Criminal Background Check- Criminal Background Checks ensure that staff have not committed any crimes which could potentially make them unsafe to be around children and other staff. A five-year requalification (on-line application and fingerprints) must be completed in advance so that the new qualifying letter is on file before the expiration date listed on their current qualifying letter. Phyllis Ross has a qualification letter that expired on January 15, 2025, and information for requalification was not submitted prior to the expiration. You stated that you were tracking the expiration and believed it expired January 2026. This violation must be corrected within fifteen (15) days, by May 8, 2025, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, you will not be able to provide care for children and the facility will be placed on inactive status until a valid qualification letter is received. Multiple instances of failing to complete Criminal Background Checks may result in the issuance of an Administrative Action. Review the section in the NC Child Care Requirements on Criminal Background Checks: 10A NCAC 09 .2700. Children's Records - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. Children's records consist of various documentation such as a child's medical and immunization history, emergency medical care information and parental permission to participate in specific activities and documentation of acknowledgement of facility policies and procedures. Today the file for the child enrolled on 9/16/24 did not include a signed safe sleep policy, infant feeding schedule, nor a acknowledgement of receipt of the Summary of NC Child Care Law. You stated that you have all parent complete the enrollment packet and was uncertain how the forms were misplaced. Today we discussed your current practices for receiving and filing children’s records. You may consider using a signature page that includes the acknowledgement of multiple policies on one page instated of the multiple pages you are currently using. Health and Safety Trainings - Child care providers who have direct responsibility for the care and oversight of children must complete health and safety training to comply with the NC Child Care Rules. Training can be taken in-person by contacting your local partnership or on-line through the DCDEE Moodle Portal. Additionally, health and safety training must be completed as part of on-going training so that every five years, all required topic areas will be covered. The five-year recertification was due on or before April 15, 2025. You have completed training in five of the required topic areas since the previous certification in April 2020. You shared that you were focused on having CPR/First Aid and ITS-SIDS trainings, and the other topics slipped by you. Today, we discussed your current tracking methods for training. Set reminders to help ensure the trainings are completed in the required timeframe. Also you may completed one to two trainings each month to complete them over time, verses all at once. ABCMS Provider Portal Training- As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Effective February 2024, the process of notifying the Division is captured in ABCMS. You shared with me that you were unaware of the training or that it was required. You will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current household members are noted on the roster. This information should be updated in ABCMS on an ongoing basis as household members change or if staff members hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Please provide a copy of the training certificate with your compliance letter. Rated License: Today an application for reassessment and a three month self-study was provided during the visit. Additional Comments: As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. Download a copy of the Item Number Listing which can be used as a checklist for your program. The “What’s New” tab on the DCDEE website has new, trending information. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at LeShaunda McCotter, Child Care Consultant, 252-751-8634, LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-102 · Violation

Name of Operation: PHYLLIS PRECIOUS ONE CHILDCARE Facility ID: 74000634 Consultant: LESHAUNDA MCCOTTER Operation Type: Family CC Home Case Number: Visit Date: 4/23/2025 Number Present: 2 Completed Date: 4/23/2025 Age: From 0 To 2 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit and to complete a rated license assessment. Your program currently operates with a three-star license, issued 1/17/18, earning 4 points in the education component, 2 points in the program standards component, and 1 quality point for the programmatic option of infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted 5/16/24. The family child care home's compliance history was reviewed with the operator. The program’s compliance history was ninety nine percent as of 4/22/25. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. Per you statement, you are the only resident of the home. If a new resident is to join your ho Operator’s Statements of Responsibility and Verification of Required Information for Operator and Additions Caregivers forms were reviewed during the visit. You stated you are to currently the only household member. You greeted me at the door. You were present with two children in care. You sat on the floor with the children and play with wooden blocks in the living room area. The group later transitioned to the child care space, where children participated in music and movement, with instruments. You talked with the children, asking open-ended questions, counted, and talked about the children’s day. Lunch was observed and consisted of chicken nuggets, fries, apples, and milk. The following violations were observed. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The child care provider did not complete and submit the required forms to complete a criminal background check prior to the January 15, 2025 expiration of the previous qualification letter. G.S. 110-90.2 & .2703(n) & (o) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Signed acknowledgement of the receipt of the Summary of the NC Child Care Law was not on file for the child enrolled on 9/16/24. GS 110-102 1808 Signed statement did not include the date the operator's safe sleep policy was given and explained to the parent/guardian. A signed acknowledgement of the facility's safe sleep policy was not on file for a child enrolled on 9/16/24. 10A NCAC 09 .1724(c)(3) 1831 A valid qualification letter was not on file and available for review at the facility. The qualification letter on file for Phyllis Ross expired on 1/15/25. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provided did not complete ABCMS Provider Portal training and did not complete a facility roster of household members at the facility. G.S. 110-90.2 & .2703(r) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. An infant child enrolled on 9/16/24 did not have an infant feeding plan of file for review during the visit. .1706(i) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator did not complete trainings on six (6) of the eleven (11) required topic areas as a part of the on-going training. .1703(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: LeShaunda McCotter, Child Care Consultant P.O. Box 397 Grifton, NC 28530 LeShaunda.McCotter@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Criminal Background Check- Criminal Background Checks ensure that staff have not committed any crimes which could potentially make them unsafe to be around children and other staff. A five-year requalification (on-line application and fingerprints) must be completed in advance so that the new qualifying letter is on file before the expiration date listed on their current qualifying letter. Phyllis Ross has a qualification letter that expired on January 15, 2025, and information for requalification was not submitted prior to the expiration. You stated that you were tracking the expiration and believed it expired January 2026. This violation must be corrected within fifteen (15) days, by May 8, 2025, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, you will not be able to provide care for children and the facility will be placed on inactive status until a valid qualification letter is received. Multiple instances of failing to complete Criminal Background Checks may result in the issuance of an Administrative Action. Review the section in the NC Child Care Requirements on Criminal Background Checks: 10A NCAC 09 .2700. Children's Records - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. Children's records consist of various documentation such as a child's medical and immunization history, emergency medical care information and parental permission to participate in specific activities and documentation of acknowledgement of facility policies and procedures. Today the file for the child enrolled on 9/16/24 did not include a signed safe sleep policy, infant feeding schedule, nor a acknowledgement of receipt of the Summary of NC Child Care Law. You stated that you have all parent complete the enrollment packet and was uncertain how the forms were misplaced. Today we discussed your current practices for receiving and filing children’s records. You may consider using a signature page that includes the acknowledgement of multiple policies on one page instated of the multiple pages you are currently using. Health and Safety Trainings - Child care providers who have direct responsibility for the care and oversight of children must complete health and safety training to comply with the NC Child Care Rules. Training can be taken in-person by contacting your local partnership or on-line through the DCDEE Moodle Portal. Additionally, health and safety training must be completed as part of on-going training so that every five years, all required topic areas will be covered. The five-year recertification was due on or before April 15, 2025. You have completed training in five of the required topic areas since the previous certification in April 2020. You shared that you were focused on having CPR/First Aid and ITS-SIDS trainings, and the other topics slipped by you. Today, we discussed your current tracking methods for training. Set reminders to help ensure the trainings are completed in the required timeframe. Also you may completed one to two trainings each month to complete them over time, verses all at once. ABCMS Provider Portal Training- As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Effective February 2024, the process of notifying the Division is captured in ABCMS. You shared with me that you were unaware of the training or that it was required. You will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current household members are noted on the roster. This information should be updated in ABCMS on an ongoing basis as household members change or if staff members hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Please provide a copy of the training certificate with your compliance letter. Rated License: Today an application for reassessment and a three month self-study was provided during the visit. Additional Comments: As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. Download a copy of the Item Number Listing which can be used as a checklist for your program. The “What’s New” tab on the DCDEE website has new, trending information. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at LeShaunda McCotter, Child Care Consultant, 252-751-8634, LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: PHYLLIS PRECIOUS ONE CHILDCARE Facility ID: 74000634 Consultant: LESHAUNDA MCCOTTER Operation Type: Family CC Home Case Number: Visit Date: 4/23/2025 Number Present: 2 Completed Date: 4/23/2025 Age: From 0 To 2 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit and to complete a rated license assessment. Your program currently operates with a three-star license, issued 1/17/18, earning 4 points in the education component, 2 points in the program standards component, and 1 quality point for the programmatic option of infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted 5/16/24. The family child care home's compliance history was reviewed with the operator. The program’s compliance history was ninety nine percent as of 4/22/25. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. Per you statement, you are the only resident of the home. If a new resident is to join your ho Operator’s Statements of Responsibility and Verification of Required Information for Operator and Additions Caregivers forms were reviewed during the visit. You stated you are to currently the only household member. You greeted me at the door. You were present with two children in care. You sat on the floor with the children and play with wooden blocks in the living room area. The group later transitioned to the child care space, where children participated in music and movement, with instruments. You talked with the children, asking open-ended questions, counted, and talked about the children’s day. Lunch was observed and consisted of chicken nuggets, fries, apples, and milk. The following violations were observed. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The child care provider did not complete and submit the required forms to complete a criminal background check prior to the January 15, 2025 expiration of the previous qualification letter. G.S. 110-90.2 & .2703(n) & (o) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Signed acknowledgement of the receipt of the Summary of the NC Child Care Law was not on file for the child enrolled on 9/16/24. GS 110-102 1808 Signed statement did not include the date the operator's safe sleep policy was given and explained to the parent/guardian. A signed acknowledgement of the facility's safe sleep policy was not on file for a child enrolled on 9/16/24. 10A NCAC 09 .1724(c)(3) 1831 A valid qualification letter was not on file and available for review at the facility. The qualification letter on file for Phyllis Ross expired on 1/15/25. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provided did not complete ABCMS Provider Portal training and did not complete a facility roster of household members at the facility. G.S. 110-90.2 & .2703(r) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. An infant child enrolled on 9/16/24 did not have an infant feeding plan of file for review during the visit. .1706(i) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator did not complete trainings on six (6) of the eleven (11) required topic areas as a part of the on-going training. .1703(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: LeShaunda McCotter, Child Care Consultant P.O. Box 397 Grifton, NC 28530 LeShaunda.McCotter@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Criminal Background Check- Criminal Background Checks ensure that staff have not committed any crimes which could potentially make them unsafe to be around children and other staff. A five-year requalification (on-line application and fingerprints) must be completed in advance so that the new qualifying letter is on file before the expiration date listed on their current qualifying letter. Phyllis Ross has a qualification letter that expired on January 15, 2025, and information for requalification was not submitted prior to the expiration. You stated that you were tracking the expiration and believed it expired January 2026. This violation must be corrected within fifteen (15) days, by May 8, 2025, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, you will not be able to provide care for children and the facility will be placed on inactive status until a valid qualification letter is received. Multiple instances of failing to complete Criminal Background Checks may result in the issuance of an Administrative Action. Review the section in the NC Child Care Requirements on Criminal Background Checks: 10A NCAC 09 .2700. Children's Records - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. Children's records consist of various documentation such as a child's medical and immunization history, emergency medical care information and parental permission to participate in specific activities and documentation of acknowledgement of facility policies and procedures. Today the file for the child enrolled on 9/16/24 did not include a signed safe sleep policy, infant feeding schedule, nor a acknowledgement of receipt of the Summary of NC Child Care Law. You stated that you have all parent complete the enrollment packet and was uncertain how the forms were misplaced. Today we discussed your current practices for receiving and filing children’s records. You may consider using a signature page that includes the acknowledgement of multiple policies on one page instated of the multiple pages you are currently using. Health and Safety Trainings - Child care providers who have direct responsibility for the care and oversight of children must complete health and safety training to comply with the NC Child Care Rules. Training can be taken in-person by contacting your local partnership or on-line through the DCDEE Moodle Portal. Additionally, health and safety training must be completed as part of on-going training so that every five years, all required topic areas will be covered. The five-year recertification was due on or before April 15, 2025. You have completed training in five of the required topic areas since the previous certification in April 2020. You shared that you were focused on having CPR/First Aid and ITS-SIDS trainings, and the other topics slipped by you. Today, we discussed your current tracking methods for training. Set reminders to help ensure the trainings are completed in the required timeframe. Also you may completed one to two trainings each month to complete them over time, verses all at once. ABCMS Provider Portal Training- As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Effective February 2024, the process of notifying the Division is captured in ABCMS. You shared with me that you were unaware of the training or that it was required. You will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current household members are noted on the roster. This information should be updated in ABCMS on an ongoing basis as household members change or if staff members hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Please provide a copy of the training certificate with your compliance letter. Rated License: Today an application for reassessment and a three month self-study was provided during the visit. Additional Comments: As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. Download a copy of the Item Number Listing which can be used as a checklist for your program. The “What’s New” tab on the DCDEE website has new, trending information. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at LeShaunda McCotter, Child Care Consultant, 252-751-8634, LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.