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Home › NC › Winston-Salem › TLC THE Learning Academy, Inc.
2832 South Main ST, Winston-Salem NC 27127 · License #34000362 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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10A NCAC 09 .3009 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 2/10/2026 Number Present: 1 Completed Date: 2/10/2026 Age: From 2 To 5 Total Minutes: 200 Time In: 08:15 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in spaces four (4), where children participating in the NC Pre-K program are cared for. This visit was conducted with Craig Hinton II, Director, and Sabrina Hinton and Craig Hinton Sr., Owners. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 01/13/2026 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 04/01/2025. A sanitation inspection was completed 10/09/2025 with a superior classification. The last fire inspection was conducted 01/12/2026. Program records and required postings were monitored. A fire drill was conducted on 02/09/2026. A shelter in place drill was documented on 01/05/2026. An outdoor inspection was documented on 02/09/2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, T. Cater and teacher, M. Damon. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. You stated you completed the DIAL-4 screenings between August through October and as new children enrolled. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: once at the beginning, once in the middle, and once at the end of the school year. The first day of school was 08/18/2026. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held two times per year. You stated that you use Class Dojo to communicate with parents. In addition, a monthly newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by having special events, quarterly PTA meetings, using the ProCare Family Engagement Platform, and the Remind application. The environment rating scale score received on 12/10/2019 was 5.69. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. During the visit, I observed several child sized chairs with cracked legs exposing sharp plastic on the small playground. .0601(c) 1767 The health assessment did not include a vision screening. During the visit, I observed one (1) child file that did not include a health assessment with a vision screening. .3005 (a)(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 02/24/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed that broken equipment must be removed from the playground area when cracked or sharp edges become visible. You removed the broken chairs from the playground during the visit. • We discussed that NC Pre-K children must have a vision screening on file within thirty days of enrollment. You stated you would have the child with a missing vision screening to get a vision screening immediately. QRIS modernization plan: • During the visit, we discussed the QRIS modernization plan. I completed a template documenting the pathway you plan to pursue, identifying needs, documenting a timeline for completion, resources, next steps, etc. Over the next few months, I’ll be checking in with you, ahead of your next visit to check on progress and determine if additional assistance is needed with WORKS, NCRLAP/ERS, accreditation, etc. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure all employees have updated WORKS letters on file available for review. When evaluating education, we can only use the WORKS letters to determine each employee’s star rating. • Make sure parents complete the top portion of the medical report when the child enrolls. • We discussed that you would be updating the administrator for this site. I emailed you a preservice form during the visit. This facility is licensed for forty (40) children. The administrator will need to be onsite for at least twenty-five (25) hours per week. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 2/10/2026 Number Present: 1 Completed Date: 2/10/2026 Age: From 2 To 5 Total Minutes: 200 Time In: 08:15 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in spaces four (4), where children participating in the NC Pre-K program are cared for. This visit was conducted with Craig Hinton II, Director, and Sabrina Hinton and Craig Hinton Sr., Owners. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 01/13/2026 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 04/01/2025. A sanitation inspection was completed 10/09/2025 with a superior classification. The last fire inspection was conducted 01/12/2026. Program records and required postings were monitored. A fire drill was conducted on 02/09/2026. A shelter in place drill was documented on 01/05/2026. An outdoor inspection was documented on 02/09/2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, T. Cater and teacher, M. Damon. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. You stated you completed the DIAL-4 screenings between August through October and as new children enrolled. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: once at the beginning, once in the middle, and once at the end of the school year. The first day of school was 08/18/2026. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held two times per year. You stated that you use Class Dojo to communicate with parents. In addition, a monthly newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by having special events, quarterly PTA meetings, using the ProCare Family Engagement Platform, and the Remind application. The environment rating scale score received on 12/10/2019 was 5.69. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. During the visit, I observed several child sized chairs with cracked legs exposing sharp plastic on the small playground. .0601(c) 1767 The health assessment did not include a vision screening. During the visit, I observed one (1) child file that did not include a health assessment with a vision screening. .3005 (a)(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 02/24/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed that broken equipment must be removed from the playground area when cracked or sharp edges become visible. You removed the broken chairs from the playground during the visit. • We discussed that NC Pre-K children must have a vision screening on file within thirty days of enrollment. You stated you would have the child with a missing vision screening to get a vision screening immediately. QRIS modernization plan: • During the visit, we discussed the QRIS modernization plan. I completed a template documenting the pathway you plan to pursue, identifying needs, documenting a timeline for completion, resources, next steps, etc. Over the next few months, I’ll be checking in with you, ahead of your next visit to check on progress and determine if additional assistance is needed with WORKS, NCRLAP/ERS, accreditation, etc. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure all employees have updated WORKS letters on file available for review. When evaluating education, we can only use the WORKS letters to determine each employee’s star rating. • Make sure parents complete the top portion of the medical report when the child enrolls. • We discussed that you would be updating the administrator for this site. I emailed you a preservice form during the visit. This facility is licensed for forty (40) children. The administrator will need to be onsite for at least twenty-five (25) hours per week. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 8/7/2025 Number Present: 18 Completed Date: 8/7/2025 Age: From 2 To 9 Total Minutes: 105 Time In: 08:30 AM Time Out: 10:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Chris Hinton, Director, Craig Hinton, Owner, Saleena Frazier, and Craig Hinton II. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The NC Secretary of State website was reviewed on 08/07/2025 and TLC The Learning Academy, Inc. was listed as current-active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. One new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. No medications were observed nor reported. Storage hazardous items was monitored today. A playground inspection was recorded 08/02/2025. A fire drill was recorded 08/01/2025. A lock down drill for the facility was recorded 07/06/2025. The most recent fire inspection was on 01/14/2025. I observed a sanitation inspection was last conducted on 05/19/2025 earning a superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed that two (2) children were not signed in upon arrival. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I observed exposed concrete footings at the entry gate on the fenced playground area. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The two violations cited today were corrected during the visit. A compliance letter is not due at this time. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that concrete footers must always be covered by mulch to prevent the risk of a child tripping and falling on the concrete. You covered the footers during the visit. • We discussed that children must be signed in upon arrival. You signed in the two (2) children that were not signed in during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. A webinar will be scheduled later to share the implementation plan and will also provide resources that can assist you with understanding the new rules. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. • Governor Stein signed HB 412 into law, which became Session Law 2025-36. The law includes revisions to several sections within Chapter 110 of the NC General Statutes regarding childcare and early childhood education. It requires DCDEE to develop and propose a possible plan to separate the quality rating improvement system (QRIS) from the requirements and payments for participation in the Subsidized Child Care Assistance (SCCA) Program. Some of the wide-ranging regulatory options and changes include: lead teacher requirements and responsibilities, new education equivalencies, space and equipment requirements in a public school serving school age children, group sizes for centers, and exemptions for Department of Defense certified family childcare homes. In addition, the law addresses childcare business-related issues such as residential building code and liability insurance. DCDEE is working to bring our staff and partners up to date with the new law and will update our materials and website as soon as possible. • Make sure you are signed up to receive the Raise NC Newsletters as information will be shared with you all about important DCDEE updates through these newsletters. • Make sure all employees have updated WORKS letters on file available for review. When evaluating education, we can only use the WORKS letters to determine each employee’s star rating. • We discussed that the fence on the big playground needs to be four (4) vertical feet tall at all times. We discussed that you were contacting someone to add height to the fence to ensure the height is always four (4) vertical foot. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 8/7/2025 Number Present: 18 Completed Date: 8/7/2025 Age: From 2 To 9 Total Minutes: 105 Time In: 08:30 AM Time Out: 10:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Chris Hinton, Director, Craig Hinton, Owner, Saleena Frazier, and Craig Hinton II. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The NC Secretary of State website was reviewed on 08/07/2025 and TLC The Learning Academy, Inc. was listed as current-active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. One new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. No medications were observed nor reported. Storage hazardous items was monitored today. A playground inspection was recorded 08/02/2025. A fire drill was recorded 08/01/2025. A lock down drill for the facility was recorded 07/06/2025. The most recent fire inspection was on 01/14/2025. I observed a sanitation inspection was last conducted on 05/19/2025 earning a superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed that two (2) children were not signed in upon arrival. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I observed exposed concrete footings at the entry gate on the fenced playground area. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The two violations cited today were corrected during the visit. A compliance letter is not due at this time. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that concrete footers must always be covered by mulch to prevent the risk of a child tripping and falling on the concrete. You covered the footers during the visit. • We discussed that children must be signed in upon arrival. You signed in the two (2) children that were not signed in during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. A webinar will be scheduled later to share the implementation plan and will also provide resources that can assist you with understanding the new rules. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. • Governor Stein signed HB 412 into law, which became Session Law 2025-36. The law includes revisions to several sections within Chapter 110 of the NC General Statutes regarding childcare and early childhood education. It requires DCDEE to develop and propose a possible plan to separate the quality rating improvement system (QRIS) from the requirements and payments for participation in the Subsidized Child Care Assistance (SCCA) Program. Some of the wide-ranging regulatory options and changes include: lead teacher requirements and responsibilities, new education equivalencies, space and equipment requirements in a public school serving school age children, group sizes for centers, and exemptions for Department of Defense certified family childcare homes. In addition, the law addresses childcare business-related issues such as residential building code and liability insurance. DCDEE is working to bring our staff and partners up to date with the new law and will update our materials and website as soon as possible. • Make sure you are signed up to receive the Raise NC Newsletters as information will be shared with you all about important DCDEE updates through these newsletters. • Make sure all employees have updated WORKS letters on file available for review. When evaluating education, we can only use the WORKS letters to determine each employee’s star rating. • We discussed that the fence on the big playground needs to be four (4) vertical feet tall at all times. We discussed that you were contacting someone to add height to the fence to ensure the height is always four (4) vertical foot. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 8/7/2025 Number Present: 18 Completed Date: 8/7/2025 Age: From 2 To 9 Total Minutes: 105 Time In: 08:30 AM Time Out: 10:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Chris Hinton, Director, Craig Hinton, Owner, Saleena Frazier, and Craig Hinton II. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The NC Secretary of State website was reviewed on 08/07/2025 and TLC The Learning Academy, Inc. was listed as current-active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. One new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. No medications were observed nor reported. Storage hazardous items was monitored today. A playground inspection was recorded 08/02/2025. A fire drill was recorded 08/01/2025. A lock down drill for the facility was recorded 07/06/2025. The most recent fire inspection was on 01/14/2025. I observed a sanitation inspection was last conducted on 05/19/2025 earning a superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed that two (2) children were not signed in upon arrival. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I observed exposed concrete footings at the entry gate on the fenced playground area. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The two violations cited today were corrected during the visit. A compliance letter is not due at this time. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that concrete footers must always be covered by mulch to prevent the risk of a child tripping and falling on the concrete. You covered the footers during the visit. • We discussed that children must be signed in upon arrival. You signed in the two (2) children that were not signed in during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. A webinar will be scheduled later to share the implementation plan and will also provide resources that can assist you with understanding the new rules. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. • Governor Stein signed HB 412 into law, which became Session Law 2025-36. The law includes revisions to several sections within Chapter 110 of the NC General Statutes regarding childcare and early childhood education. It requires DCDEE to develop and propose a possible plan to separate the quality rating improvement system (QRIS) from the requirements and payments for participation in the Subsidized Child Care Assistance (SCCA) Program. Some of the wide-ranging regulatory options and changes include: lead teacher requirements and responsibilities, new education equivalencies, space and equipment requirements in a public school serving school age children, group sizes for centers, and exemptions for Department of Defense certified family childcare homes. In addition, the law addresses childcare business-related issues such as residential building code and liability insurance. DCDEE is working to bring our staff and partners up to date with the new law and will update our materials and website as soon as possible. • Make sure you are signed up to receive the Raise NC Newsletters as information will be shared with you all about important DCDEE updates through these newsletters. • Make sure all employees have updated WORKS letters on file available for review. When evaluating education, we can only use the WORKS letters to determine each employee’s star rating. • We discussed that the fence on the big playground needs to be four (4) vertical feet tall at all times. We discussed that you were contacting someone to add height to the fence to ensure the height is always four (4) vertical foot. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 4/1/2025 Number Present: 34 Completed Date: 4/1/2025 Age: From 2 To 5 Total Minutes: 150 Time In: 08:45 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Whitney Parker, Childcare Consultant with Chris Hinton, Director. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 03/12/2025 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 05/21/2024. A sanitation inspection was completed 09/12/2024 with a superior classification. The last fire inspection was conducted 01/14/2025. A copy of this inspection was received during the visit. Program records and required postings were monitored. A fire drill was conducted on 03/03/2025. A shelter in place drill was documented on 03/05/2025. An outdoor inspection was documented on 04/01/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, T. Cater and teacher, E. Phillips. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. You stated you completed the DIAL-4 screenings between August through October and as new children enrolled. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted four times per year: once at the beginning, two times in the middle, and once at the end of the school year. The first day of school was 08/26/2024. The classroom operates from 7:30 a.m. to 2:30 p.m. Parent conferences are held two times per year. You stated that you use Class Dojo to communicate with parents. In addition, a monthly newsletter and daily Sunshine Report are sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by having quarterly PTA meetings, using the ProCare Family Engagement Platform, and the Remind application. The environment rating scale score received on 12/10/2019 was 5.69. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 23 children signed in and 32 children present. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I did not observe any safety concerns indoors. On the big playground, I observed an exposed concrete footer around a fence post. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. During the visit, I observed a fence that was measuring between three (3) foot and six (6) inches to three (3) foot and nine (9) inches. GS 110-91(6); .0605((i) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During the visit, I observed one employee file that did not have documentation of completing First Aid training. .1102(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 04/15/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • All employees must have First Aid within ninety (90) days of employment. We discussed that employees who use the BLS training must have a separate First Aid training as First Aid is not documented on the BLS training certificate. •We discussed that all children must be signed in upon arrival. You had the teachers sign the children in during the visit. •We discussed that the fence must be four (4) feet tall at all times. You moved mulch to ensure the fence was four feet during the visit. We also discussed you may want to add height to the fence to ensure the fence maintains a height of four (4) feet at all times without having to continue routine maintenance from washout. •We discussed that all concrete, including the concrete around the fence posts, must be covered at all times to ensure children cannot have access to hitting the concrete if they fall. You covered the concrete during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure all employees update their WORKS accounts and have a current WORKS letter on file at all times. • The hold harmless was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Childcare Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 4/1/2025 Number Present: 34 Completed Date: 4/1/2025 Age: From 2 To 5 Total Minutes: 150 Time In: 08:45 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Whitney Parker, Childcare Consultant with Chris Hinton, Director. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 03/12/2025 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 05/21/2024. A sanitation inspection was completed 09/12/2024 with a superior classification. The last fire inspection was conducted 01/14/2025. A copy of this inspection was received during the visit. Program records and required postings were monitored. A fire drill was conducted on 03/03/2025. A shelter in place drill was documented on 03/05/2025. An outdoor inspection was documented on 04/01/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, T. Cater and teacher, E. Phillips. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. You stated you completed the DIAL-4 screenings between August through October and as new children enrolled. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted four times per year: once at the beginning, two times in the middle, and once at the end of the school year. The first day of school was 08/26/2024. The classroom operates from 7:30 a.m. to 2:30 p.m. Parent conferences are held two times per year. You stated that you use Class Dojo to communicate with parents. In addition, a monthly newsletter and daily Sunshine Report are sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by having quarterly PTA meetings, using the ProCare Family Engagement Platform, and the Remind application. The environment rating scale score received on 12/10/2019 was 5.69. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 23 children signed in and 32 children present. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I did not observe any safety concerns indoors. On the big playground, I observed an exposed concrete footer around a fence post. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. During the visit, I observed a fence that was measuring between three (3) foot and six (6) inches to three (3) foot and nine (9) inches. GS 110-91(6); .0605((i) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During the visit, I observed one employee file that did not have documentation of completing First Aid training. .1102(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 04/15/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • All employees must have First Aid within ninety (90) days of employment. We discussed that employees who use the BLS training must have a separate First Aid training as First Aid is not documented on the BLS training certificate. •We discussed that all children must be signed in upon arrival. You had the teachers sign the children in during the visit. •We discussed that the fence must be four (4) feet tall at all times. You moved mulch to ensure the fence was four feet during the visit. We also discussed you may want to add height to the fence to ensure the fence maintains a height of four (4) feet at all times without having to continue routine maintenance from washout. •We discussed that all concrete, including the concrete around the fence posts, must be covered at all times to ensure children cannot have access to hitting the concrete if they fall. You covered the concrete during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure all employees update their WORKS accounts and have a current WORKS letter on file at all times. • The hold harmless was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Childcare Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .3009 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 4/1/2025 Number Present: 34 Completed Date: 4/1/2025 Age: From 2 To 5 Total Minutes: 150 Time In: 08:45 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Whitney Parker, Childcare Consultant with Chris Hinton, Director. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 03/12/2025 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 05/21/2024. A sanitation inspection was completed 09/12/2024 with a superior classification. The last fire inspection was conducted 01/14/2025. A copy of this inspection was received during the visit. Program records and required postings were monitored. A fire drill was conducted on 03/03/2025. A shelter in place drill was documented on 03/05/2025. An outdoor inspection was documented on 04/01/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, T. Cater and teacher, E. Phillips. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. You stated you completed the DIAL-4 screenings between August through October and as new children enrolled. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted four times per year: once at the beginning, two times in the middle, and once at the end of the school year. The first day of school was 08/26/2024. The classroom operates from 7:30 a.m. to 2:30 p.m. Parent conferences are held two times per year. You stated that you use Class Dojo to communicate with parents. In addition, a monthly newsletter and daily Sunshine Report are sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by having quarterly PTA meetings, using the ProCare Family Engagement Platform, and the Remind application. The environment rating scale score received on 12/10/2019 was 5.69. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 23 children signed in and 32 children present. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I did not observe any safety concerns indoors. On the big playground, I observed an exposed concrete footer around a fence post. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. During the visit, I observed a fence that was measuring between three (3) foot and six (6) inches to three (3) foot and nine (9) inches. GS 110-91(6); .0605((i) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During the visit, I observed one employee file that did not have documentation of completing First Aid training. .1102(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 04/15/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • All employees must have First Aid within ninety (90) days of employment. We discussed that employees who use the BLS training must have a separate First Aid training as First Aid is not documented on the BLS training certificate. •We discussed that all children must be signed in upon arrival. You had the teachers sign the children in during the visit. •We discussed that the fence must be four (4) feet tall at all times. You moved mulch to ensure the fence was four feet during the visit. We also discussed you may want to add height to the fence to ensure the fence maintains a height of four (4) feet at all times without having to continue routine maintenance from washout. •We discussed that all concrete, including the concrete around the fence posts, must be covered at all times to ensure children cannot have access to hitting the concrete if they fall. You covered the concrete during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure all employees update their WORKS accounts and have a current WORKS letter on file at all times. • The hold harmless was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Childcare Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 4/1/2025 Number Present: 34 Completed Date: 4/1/2025 Age: From 2 To 5 Total Minutes: 150 Time In: 08:45 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Whitney Parker, Childcare Consultant with Chris Hinton, Director. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 03/12/2025 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 05/21/2024. A sanitation inspection was completed 09/12/2024 with a superior classification. The last fire inspection was conducted 01/14/2025. A copy of this inspection was received during the visit. Program records and required postings were monitored. A fire drill was conducted on 03/03/2025. A shelter in place drill was documented on 03/05/2025. An outdoor inspection was documented on 04/01/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, T. Cater and teacher, E. Phillips. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. You stated you completed the DIAL-4 screenings between August through October and as new children enrolled. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted four times per year: once at the beginning, two times in the middle, and once at the end of the school year. The first day of school was 08/26/2024. The classroom operates from 7:30 a.m. to 2:30 p.m. Parent conferences are held two times per year. You stated that you use Class Dojo to communicate with parents. In addition, a monthly newsletter and daily Sunshine Report are sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by having quarterly PTA meetings, using the ProCare Family Engagement Platform, and the Remind application. The environment rating scale score received on 12/10/2019 was 5.69. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 23 children signed in and 32 children present. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I did not observe any safety concerns indoors. On the big playground, I observed an exposed concrete footer around a fence post. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. During the visit, I observed a fence that was measuring between three (3) foot and six (6) inches to three (3) foot and nine (9) inches. GS 110-91(6); .0605((i) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During the visit, I observed one employee file that did not have documentation of completing First Aid training. .1102(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 04/15/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • All employees must have First Aid within ninety (90) days of employment. We discussed that employees who use the BLS training must have a separate First Aid training as First Aid is not documented on the BLS training certificate. •We discussed that all children must be signed in upon arrival. You had the teachers sign the children in during the visit. •We discussed that the fence must be four (4) feet tall at all times. You moved mulch to ensure the fence was four feet during the visit. We also discussed you may want to add height to the fence to ensure the fence maintains a height of four (4) feet at all times without having to continue routine maintenance from washout. •We discussed that all concrete, including the concrete around the fence posts, must be covered at all times to ensure children cannot have access to hitting the concrete if they fall. You covered the concrete during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure all employees update their WORKS accounts and have a current WORKS letter on file at all times. • The hold harmless was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Childcare Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 4/1/2025 Number Present: 34 Completed Date: 4/1/2025 Age: From 2 To 5 Total Minutes: 150 Time In: 08:45 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Whitney Parker, Childcare Consultant with Chris Hinton, Director. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 03/12/2025 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 05/21/2024. A sanitation inspection was completed 09/12/2024 with a superior classification. The last fire inspection was conducted 01/14/2025. A copy of this inspection was received during the visit. Program records and required postings were monitored. A fire drill was conducted on 03/03/2025. A shelter in place drill was documented on 03/05/2025. An outdoor inspection was documented on 04/01/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, T. Cater and teacher, E. Phillips. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. You stated you completed the DIAL-4 screenings between August through October and as new children enrolled. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted four times per year: once at the beginning, two times in the middle, and once at the end of the school year. The first day of school was 08/26/2024. The classroom operates from 7:30 a.m. to 2:30 p.m. Parent conferences are held two times per year. You stated that you use Class Dojo to communicate with parents. In addition, a monthly newsletter and daily Sunshine Report are sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by having quarterly PTA meetings, using the ProCare Family Engagement Platform, and the Remind application. The environment rating scale score received on 12/10/2019 was 5.69. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 23 children signed in and 32 children present. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I did not observe any safety concerns indoors. On the big playground, I observed an exposed concrete footer around a fence post. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. During the visit, I observed a fence that was measuring between three (3) foot and six (6) inches to three (3) foot and nine (9) inches. GS 110-91(6); .0605((i) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During the visit, I observed one employee file that did not have documentation of completing First Aid training. .1102(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 04/15/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • All employees must have First Aid within ninety (90) days of employment. We discussed that employees who use the BLS training must have a separate First Aid training as First Aid is not documented on the BLS training certificate. •We discussed that all children must be signed in upon arrival. You had the teachers sign the children in during the visit. •We discussed that the fence must be four (4) feet tall at all times. You moved mulch to ensure the fence was four feet during the visit. We also discussed you may want to add height to the fence to ensure the fence maintains a height of four (4) feet at all times without having to continue routine maintenance from washout. •We discussed that all concrete, including the concrete around the fence posts, must be covered at all times to ensure children cannot have access to hitting the concrete if they fall. You covered the concrete during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure all employees update their WORKS accounts and have a current WORKS letter on file at all times. • The hold harmless was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Childcare Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 31 Completed Date: 5/21/2024 Age: From 2 To 5 Total Minutes: 200 Time In: 09:00 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant, with Chris Hinton, Director. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 04/22/2024 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 06/15/2023. A sanitation inspection was completed 08/08/2023 with a superior classification. The last fire inspection was conducted 12/05/2023. Program records and required postings were monitored. A fire drill was conducted on 05/03/2024. A lockdown drill was documented on 05/03/2024. An outdoor inspection was documented on 05/03/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. During the visit, I observed a computer that had music videos playing for children two years of age. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, on the small playground, I observed a xylophone structure that had exposed stakes and on the big playground, I observed a chalk board structure that had exposed stakes. I also observed several areas on the large playground structure that had exposed nails and screws. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. During the visit, on the big playground, I observed a fence measuring 3 foot 2 inches. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit, I observed a bottle of Clorox cleaner stored on a shelf in space one in unlocked storage. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. During the visit, I observed one staff file that did not have documentation of annual review of the EMC plan. 10A NCAC 09 .0802(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. During the visit, I observed one staff file that did not have documentation of the required eight on-going training hours. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. During the visit, I observed one staff file that has not had an annual evaluation since 2021. 10A NCAC 09 .0514(f) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. During the visit, I observed a bottle of fruit soda located on a child sized shelf in space 3. .0901(i) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. During the visit, I observed one staff file that did not have documentation of annual review of the EPR plan. .0607(f) 1867 The depth of the loose surfacing was not based on critical height of the equipment. During today's visit, I observed approximately 3 inches of mulch around a large playground structure. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that had the medical report, health questionnaire, and TB test stored in the personnel file. .0701(d) 9995 A violation was found for which there is no item number. During the visit, in space 3, I observed a teacher wipe two children's noses. The teacher did not wash her hands or the either of the children's hands. This is a violation of rule 15A NCAC 18A .2803 HANDWASHING (a)(6). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/04/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0701(d). Employees must have a medical file separate from the personnel file. We discussed that the medical report, annual health questionnaire, and TB test must be stored separately from the personnel file. You created a separate file during the visit. • We discussed rule .0514(f). Employees must have a staff evaluation completed annually. You stated you would complete an evaluation for the employee. • We discussed .0601(a). Exposed stakes, nails, and screws serve as a potential risk to children. You stated that there is a person coming next week repair the exposed stakes, nails, and screws. You also stated that until the structures are repaired, the children will be kept away from them. • We discussed rule .0605(k)(1-4). Mulch must meet the depth requirements and fall zones listed in this rule. You stated that mulch would be ordered and delivered next week. • We discussed rule 15A NCAC 18A.2820(b). All hazardous items with multiple warning labels must be stored in locked storage. You locked the Clorox spray up during the visit. • We discussed rule .0510(f). Children under the age of three cannot have access to screens. You stated that you were going to remove the computer from the classroom. • We discussed rule 15A NCAC 18A .2803 (a)(6). When an employee wipes a child’s nose, the employee must wash their hands and the child must wash their hands. You stated you would discuss handwashing techniques with all employees. • We discussed rule .0901(j). Staff are required to model appropriate nutritional behaviors. You stated you were going to discuss the nutrition modeling expectations with all the staff. • We discussed rule .0607(f). The EPR plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0802(a). The EMC plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0605(i). Fences must measure 4 vertical feet tall. You moved the mulch away from the fence line during the visit and stated you were going to have someone to modify the slope on the playground. • We discussed rule .1103(a). Employees must maintain a certain number of on-going training hours annually based on education levels. You stated you would have the employee complete eight training hours. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Mr. Craig Hinton confirmed during today’s visit that the email was received and provided information that he completed the webinar and survey and are currently waiting on the results of the survey. • We discussed rule 10A NCAC 09 .2318 CHILDCARE CENTER RECORD RETENTION and that you view this rule to determine how long records have to be retained. • We discussed Conscious Discipline during the visit. Please visit this website for various resources available, https://consciousdiscipline.com/. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0514 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 31 Completed Date: 5/21/2024 Age: From 2 To 5 Total Minutes: 200 Time In: 09:00 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant, with Chris Hinton, Director. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 04/22/2024 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 06/15/2023. A sanitation inspection was completed 08/08/2023 with a superior classification. The last fire inspection was conducted 12/05/2023. Program records and required postings were monitored. A fire drill was conducted on 05/03/2024. A lockdown drill was documented on 05/03/2024. An outdoor inspection was documented on 05/03/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. During the visit, I observed a computer that had music videos playing for children two years of age. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, on the small playground, I observed a xylophone structure that had exposed stakes and on the big playground, I observed a chalk board structure that had exposed stakes. I also observed several areas on the large playground structure that had exposed nails and screws. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. During the visit, on the big playground, I observed a fence measuring 3 foot 2 inches. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit, I observed a bottle of Clorox cleaner stored on a shelf in space one in unlocked storage. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. During the visit, I observed one staff file that did not have documentation of annual review of the EMC plan. 10A NCAC 09 .0802(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. During the visit, I observed one staff file that did not have documentation of the required eight on-going training hours. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. During the visit, I observed one staff file that has not had an annual evaluation since 2021. 10A NCAC 09 .0514(f) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. During the visit, I observed a bottle of fruit soda located on a child sized shelf in space 3. .0901(i) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. During the visit, I observed one staff file that did not have documentation of annual review of the EPR plan. .0607(f) 1867 The depth of the loose surfacing was not based on critical height of the equipment. During today's visit, I observed approximately 3 inches of mulch around a large playground structure. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that had the medical report, health questionnaire, and TB test stored in the personnel file. .0701(d) 9995 A violation was found for which there is no item number. During the visit, in space 3, I observed a teacher wipe two children's noses. The teacher did not wash her hands or the either of the children's hands. This is a violation of rule 15A NCAC 18A .2803 HANDWASHING (a)(6). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/04/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0701(d). Employees must have a medical file separate from the personnel file. We discussed that the medical report, annual health questionnaire, and TB test must be stored separately from the personnel file. You created a separate file during the visit. • We discussed rule .0514(f). Employees must have a staff evaluation completed annually. You stated you would complete an evaluation for the employee. • We discussed .0601(a). Exposed stakes, nails, and screws serve as a potential risk to children. You stated that there is a person coming next week repair the exposed stakes, nails, and screws. You also stated that until the structures are repaired, the children will be kept away from them. • We discussed rule .0605(k)(1-4). Mulch must meet the depth requirements and fall zones listed in this rule. You stated that mulch would be ordered and delivered next week. • We discussed rule 15A NCAC 18A.2820(b). All hazardous items with multiple warning labels must be stored in locked storage. You locked the Clorox spray up during the visit. • We discussed rule .0510(f). Children under the age of three cannot have access to screens. You stated that you were going to remove the computer from the classroom. • We discussed rule 15A NCAC 18A .2803 (a)(6). When an employee wipes a child’s nose, the employee must wash their hands and the child must wash their hands. You stated you would discuss handwashing techniques with all employees. • We discussed rule .0901(j). Staff are required to model appropriate nutritional behaviors. You stated you were going to discuss the nutrition modeling expectations with all the staff. • We discussed rule .0607(f). The EPR plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0802(a). The EMC plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0605(i). Fences must measure 4 vertical feet tall. You moved the mulch away from the fence line during the visit and stated you were going to have someone to modify the slope on the playground. • We discussed rule .1103(a). Employees must maintain a certain number of on-going training hours annually based on education levels. You stated you would have the employee complete eight training hours. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Mr. Craig Hinton confirmed during today’s visit that the email was received and provided information that he completed the webinar and survey and are currently waiting on the results of the survey. • We discussed rule 10A NCAC 09 .2318 CHILDCARE CENTER RECORD RETENTION and that you view this rule to determine how long records have to be retained. • We discussed Conscious Discipline during the visit. Please visit this website for various resources available, https://consciousdiscipline.com/. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0802 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 31 Completed Date: 5/21/2024 Age: From 2 To 5 Total Minutes: 200 Time In: 09:00 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant, with Chris Hinton, Director. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 04/22/2024 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 06/15/2023. A sanitation inspection was completed 08/08/2023 with a superior classification. The last fire inspection was conducted 12/05/2023. Program records and required postings were monitored. A fire drill was conducted on 05/03/2024. A lockdown drill was documented on 05/03/2024. An outdoor inspection was documented on 05/03/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. During the visit, I observed a computer that had music videos playing for children two years of age. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, on the small playground, I observed a xylophone structure that had exposed stakes and on the big playground, I observed a chalk board structure that had exposed stakes. I also observed several areas on the large playground structure that had exposed nails and screws. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. During the visit, on the big playground, I observed a fence measuring 3 foot 2 inches. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit, I observed a bottle of Clorox cleaner stored on a shelf in space one in unlocked storage. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. During the visit, I observed one staff file that did not have documentation of annual review of the EMC plan. 10A NCAC 09 .0802(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. During the visit, I observed one staff file that did not have documentation of the required eight on-going training hours. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. During the visit, I observed one staff file that has not had an annual evaluation since 2021. 10A NCAC 09 .0514(f) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. During the visit, I observed a bottle of fruit soda located on a child sized shelf in space 3. .0901(i) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. During the visit, I observed one staff file that did not have documentation of annual review of the EPR plan. .0607(f) 1867 The depth of the loose surfacing was not based on critical height of the equipment. During today's visit, I observed approximately 3 inches of mulch around a large playground structure. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that had the medical report, health questionnaire, and TB test stored in the personnel file. .0701(d) 9995 A violation was found for which there is no item number. During the visit, in space 3, I observed a teacher wipe two children's noses. The teacher did not wash her hands or the either of the children's hands. This is a violation of rule 15A NCAC 18A .2803 HANDWASHING (a)(6). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/04/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0701(d). Employees must have a medical file separate from the personnel file. We discussed that the medical report, annual health questionnaire, and TB test must be stored separately from the personnel file. You created a separate file during the visit. • We discussed rule .0514(f). Employees must have a staff evaluation completed annually. You stated you would complete an evaluation for the employee. • We discussed .0601(a). Exposed stakes, nails, and screws serve as a potential risk to children. You stated that there is a person coming next week repair the exposed stakes, nails, and screws. You also stated that until the structures are repaired, the children will be kept away from them. • We discussed rule .0605(k)(1-4). Mulch must meet the depth requirements and fall zones listed in this rule. You stated that mulch would be ordered and delivered next week. • We discussed rule 15A NCAC 18A.2820(b). All hazardous items with multiple warning labels must be stored in locked storage. You locked the Clorox spray up during the visit. • We discussed rule .0510(f). Children under the age of three cannot have access to screens. You stated that you were going to remove the computer from the classroom. • We discussed rule 15A NCAC 18A .2803 (a)(6). When an employee wipes a child’s nose, the employee must wash their hands and the child must wash their hands. You stated you would discuss handwashing techniques with all employees. • We discussed rule .0901(j). Staff are required to model appropriate nutritional behaviors. You stated you were going to discuss the nutrition modeling expectations with all the staff. • We discussed rule .0607(f). The EPR plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0802(a). The EMC plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0605(i). Fences must measure 4 vertical feet tall. You moved the mulch away from the fence line during the visit and stated you were going to have someone to modify the slope on the playground. • We discussed rule .1103(a). Employees must maintain a certain number of on-going training hours annually based on education levels. You stated you would have the employee complete eight training hours. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Mr. Craig Hinton confirmed during today’s visit that the email was received and provided information that he completed the webinar and survey and are currently waiting on the results of the survey. • We discussed rule 10A NCAC 09 .2318 CHILDCARE CENTER RECORD RETENTION and that you view this rule to determine how long records have to be retained. • We discussed Conscious Discipline during the visit. Please visit this website for various resources available, https://consciousdiscipline.com/. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2318 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 31 Completed Date: 5/21/2024 Age: From 2 To 5 Total Minutes: 200 Time In: 09:00 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant, with Chris Hinton, Director. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 04/22/2024 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 06/15/2023. A sanitation inspection was completed 08/08/2023 with a superior classification. The last fire inspection was conducted 12/05/2023. Program records and required postings were monitored. A fire drill was conducted on 05/03/2024. A lockdown drill was documented on 05/03/2024. An outdoor inspection was documented on 05/03/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. During the visit, I observed a computer that had music videos playing for children two years of age. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, on the small playground, I observed a xylophone structure that had exposed stakes and on the big playground, I observed a chalk board structure that had exposed stakes. I also observed several areas on the large playground structure that had exposed nails and screws. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. During the visit, on the big playground, I observed a fence measuring 3 foot 2 inches. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit, I observed a bottle of Clorox cleaner stored on a shelf in space one in unlocked storage. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. During the visit, I observed one staff file that did not have documentation of annual review of the EMC plan. 10A NCAC 09 .0802(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. During the visit, I observed one staff file that did not have documentation of the required eight on-going training hours. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. During the visit, I observed one staff file that has not had an annual evaluation since 2021. 10A NCAC 09 .0514(f) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. During the visit, I observed a bottle of fruit soda located on a child sized shelf in space 3. .0901(i) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. During the visit, I observed one staff file that did not have documentation of annual review of the EPR plan. .0607(f) 1867 The depth of the loose surfacing was not based on critical height of the equipment. During today's visit, I observed approximately 3 inches of mulch around a large playground structure. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that had the medical report, health questionnaire, and TB test stored in the personnel file. .0701(d) 9995 A violation was found for which there is no item number. During the visit, in space 3, I observed a teacher wipe two children's noses. The teacher did not wash her hands or the either of the children's hands. This is a violation of rule 15A NCAC 18A .2803 HANDWASHING (a)(6). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/04/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0701(d). Employees must have a medical file separate from the personnel file. We discussed that the medical report, annual health questionnaire, and TB test must be stored separately from the personnel file. You created a separate file during the visit. • We discussed rule .0514(f). Employees must have a staff evaluation completed annually. You stated you would complete an evaluation for the employee. • We discussed .0601(a). Exposed stakes, nails, and screws serve as a potential risk to children. You stated that there is a person coming next week repair the exposed stakes, nails, and screws. You also stated that until the structures are repaired, the children will be kept away from them. • We discussed rule .0605(k)(1-4). Mulch must meet the depth requirements and fall zones listed in this rule. You stated that mulch would be ordered and delivered next week. • We discussed rule 15A NCAC 18A.2820(b). All hazardous items with multiple warning labels must be stored in locked storage. You locked the Clorox spray up during the visit. • We discussed rule .0510(f). Children under the age of three cannot have access to screens. You stated that you were going to remove the computer from the classroom. • We discussed rule 15A NCAC 18A .2803 (a)(6). When an employee wipes a child’s nose, the employee must wash their hands and the child must wash their hands. You stated you would discuss handwashing techniques with all employees. • We discussed rule .0901(j). Staff are required to model appropriate nutritional behaviors. You stated you were going to discuss the nutrition modeling expectations with all the staff. • We discussed rule .0607(f). The EPR plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0802(a). The EMC plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0605(i). Fences must measure 4 vertical feet tall. You moved the mulch away from the fence line during the visit and stated you were going to have someone to modify the slope on the playground. • We discussed rule .1103(a). Employees must maintain a certain number of on-going training hours annually based on education levels. You stated you would have the employee complete eight training hours. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Mr. Craig Hinton confirmed during today’s visit that the email was received and provided information that he completed the webinar and survey and are currently waiting on the results of the survey. • We discussed rule 10A NCAC 09 .2318 CHILDCARE CENTER RECORD RETENTION and that you view this rule to determine how long records have to be retained. • We discussed Conscious Discipline during the visit. Please visit this website for various resources available, https://consciousdiscipline.com/. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 31 Completed Date: 5/21/2024 Age: From 2 To 5 Total Minutes: 200 Time In: 09:00 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant, with Chris Hinton, Director. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 04/22/2024 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 06/15/2023. A sanitation inspection was completed 08/08/2023 with a superior classification. The last fire inspection was conducted 12/05/2023. Program records and required postings were monitored. A fire drill was conducted on 05/03/2024. A lockdown drill was documented on 05/03/2024. An outdoor inspection was documented on 05/03/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. During the visit, I observed a computer that had music videos playing for children two years of age. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, on the small playground, I observed a xylophone structure that had exposed stakes and on the big playground, I observed a chalk board structure that had exposed stakes. I also observed several areas on the large playground structure that had exposed nails and screws. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. During the visit, on the big playground, I observed a fence measuring 3 foot 2 inches. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit, I observed a bottle of Clorox cleaner stored on a shelf in space one in unlocked storage. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. During the visit, I observed one staff file that did not have documentation of annual review of the EMC plan. 10A NCAC 09 .0802(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. During the visit, I observed one staff file that did not have documentation of the required eight on-going training hours. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. During the visit, I observed one staff file that has not had an annual evaluation since 2021. 10A NCAC 09 .0514(f) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. During the visit, I observed a bottle of fruit soda located on a child sized shelf in space 3. .0901(i) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. During the visit, I observed one staff file that did not have documentation of annual review of the EPR plan. .0607(f) 1867 The depth of the loose surfacing was not based on critical height of the equipment. During today's visit, I observed approximately 3 inches of mulch around a large playground structure. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that had the medical report, health questionnaire, and TB test stored in the personnel file. .0701(d) 9995 A violation was found for which there is no item number. During the visit, in space 3, I observed a teacher wipe two children's noses. The teacher did not wash her hands or the either of the children's hands. This is a violation of rule 15A NCAC 18A .2803 HANDWASHING (a)(6). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/04/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0701(d). Employees must have a medical file separate from the personnel file. We discussed that the medical report, annual health questionnaire, and TB test must be stored separately from the personnel file. You created a separate file during the visit. • We discussed rule .0514(f). Employees must have a staff evaluation completed annually. You stated you would complete an evaluation for the employee. • We discussed .0601(a). Exposed stakes, nails, and screws serve as a potential risk to children. You stated that there is a person coming next week repair the exposed stakes, nails, and screws. You also stated that until the structures are repaired, the children will be kept away from them. • We discussed rule .0605(k)(1-4). Mulch must meet the depth requirements and fall zones listed in this rule. You stated that mulch would be ordered and delivered next week. • We discussed rule 15A NCAC 18A.2820(b). All hazardous items with multiple warning labels must be stored in locked storage. You locked the Clorox spray up during the visit. • We discussed rule .0510(f). Children under the age of three cannot have access to screens. You stated that you were going to remove the computer from the classroom. • We discussed rule 15A NCAC 18A .2803 (a)(6). When an employee wipes a child’s nose, the employee must wash their hands and the child must wash their hands. You stated you would discuss handwashing techniques with all employees. • We discussed rule .0901(j). Staff are required to model appropriate nutritional behaviors. You stated you were going to discuss the nutrition modeling expectations with all the staff. • We discussed rule .0607(f). The EPR plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0802(a). The EMC plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0605(i). Fences must measure 4 vertical feet tall. You moved the mulch away from the fence line during the visit and stated you were going to have someone to modify the slope on the playground. • We discussed rule .1103(a). Employees must maintain a certain number of on-going training hours annually based on education levels. You stated you would have the employee complete eight training hours. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Mr. Craig Hinton confirmed during today’s visit that the email was received and provided information that he completed the webinar and survey and are currently waiting on the results of the survey. • We discussed rule 10A NCAC 09 .2318 CHILDCARE CENTER RECORD RETENTION and that you view this rule to determine how long records have to be retained. • We discussed Conscious Discipline during the visit. Please visit this website for various resources available, https://consciousdiscipline.com/. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: TLC THE LEARNING ACADEMY, INC. Facility ID: 34000362 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 31 Completed Date: 5/21/2024 Age: From 2 To 5 Total Minutes: 200 Time In: 09:00 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant, with Chris Hinton, Director. Currently this program operates with a five-star license issued 1/21/20. License restrictions include first and second shift; building 1 capacity 21; building 2 capacity 19; cooking in building 1, meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 04/22/2024 and TLC The Learning Academy, Inc. was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 06/15/2023. A sanitation inspection was completed 08/08/2023 with a superior classification. The last fire inspection was conducted 12/05/2023. Program records and required postings were monitored. A fire drill was conducted on 05/03/2024. A lockdown drill was documented on 05/03/2024. An outdoor inspection was documented on 05/03/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. During the visit, I observed a computer that had music videos playing for children two years of age. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, on the small playground, I observed a xylophone structure that had exposed stakes and on the big playground, I observed a chalk board structure that had exposed stakes. I also observed several areas on the large playground structure that had exposed nails and screws. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. During the visit, on the big playground, I observed a fence measuring 3 foot 2 inches. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit, I observed a bottle of Clorox cleaner stored on a shelf in space one in unlocked storage. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. During the visit, I observed one staff file that did not have documentation of annual review of the EMC plan. 10A NCAC 09 .0802(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. During the visit, I observed one staff file that did not have documentation of the required eight on-going training hours. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. During the visit, I observed one staff file that has not had an annual evaluation since 2021. 10A NCAC 09 .0514(f) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. During the visit, I observed a bottle of fruit soda located on a child sized shelf in space 3. .0901(i) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. During the visit, I observed one staff file that did not have documentation of annual review of the EPR plan. .0607(f) 1867 The depth of the loose surfacing was not based on critical height of the equipment. During today's visit, I observed approximately 3 inches of mulch around a large playground structure. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that had the medical report, health questionnaire, and TB test stored in the personnel file. .0701(d) 9995 A violation was found for which there is no item number. During the visit, in space 3, I observed a teacher wipe two children's noses. The teacher did not wash her hands or the either of the children's hands. This is a violation of rule 15A NCAC 18A .2803 HANDWASHING (a)(6). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/04/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0701(d). Employees must have a medical file separate from the personnel file. We discussed that the medical report, annual health questionnaire, and TB test must be stored separately from the personnel file. You created a separate file during the visit. • We discussed rule .0514(f). Employees must have a staff evaluation completed annually. You stated you would complete an evaluation for the employee. • We discussed .0601(a). Exposed stakes, nails, and screws serve as a potential risk to children. You stated that there is a person coming next week repair the exposed stakes, nails, and screws. You also stated that until the structures are repaired, the children will be kept away from them. • We discussed rule .0605(k)(1-4). Mulch must meet the depth requirements and fall zones listed in this rule. You stated that mulch would be ordered and delivered next week. • We discussed rule 15A NCAC 18A.2820(b). All hazardous items with multiple warning labels must be stored in locked storage. You locked the Clorox spray up during the visit. • We discussed rule .0510(f). Children under the age of three cannot have access to screens. You stated that you were going to remove the computer from the classroom. • We discussed rule 15A NCAC 18A .2803 (a)(6). When an employee wipes a child’s nose, the employee must wash their hands and the child must wash their hands. You stated you would discuss handwashing techniques with all employees. • We discussed rule .0901(j). Staff are required to model appropriate nutritional behaviors. You stated you were going to discuss the nutrition modeling expectations with all the staff. • We discussed rule .0607(f). The EPR plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0802(a). The EMC plan must be reviewed with staff annually. You stated you would review this with the employees and update their review policy sheet in the file. • We discussed rule .0605(i). Fences must measure 4 vertical feet tall. You moved the mulch away from the fence line during the visit and stated you were going to have someone to modify the slope on the playground. • We discussed rule .1103(a). Employees must maintain a certain number of on-going training hours annually based on education levels. You stated you would have the employee complete eight training hours. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Mr. Craig Hinton confirmed during today’s visit that the email was received and provided information that he completed the webinar and survey and are currently waiting on the results of the survey. • We discussed rule 10A NCAC 09 .2318 CHILDCARE CENTER RECORD RETENTION and that you view this rule to determine how long records have to be retained. • We discussed Conscious Discipline during the visit. Please visit this website for various resources available, https://consciousdiscipline.com/. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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