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Home › NC › Winston-Salem › Sweet Dreams Family Home Child Care, Llc
Winston-Salem NC 27107 · License #34000676 · Home-based · Family Child Care Home
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
G.S. 110-90 · Violation
Name of Operation: SWEET DREAMS FAMILY HOME CHILD CARE, LLC Facility ID: 34000676 Consultant: KELLY HEALY Operation Type: Family CC Home Case Number: Visit Date: 5/14/2026 Number Present: 5 Completed Date: 5/14/2026 Age: From 0 To 4 Total Minutes: 85 Time In: 11:20 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced An unannounced visit was conducted at this child care home today to monitor compliance with all applicable childcare requirements. This visit was conducted with Ms. Carla Matthews, Operator. This program currently operates with a Four Star license. Restrictions include daytime and overnight, max five preschoolers at a time, ground level only, serves no more than two infants at a time. The license was posted and the restrictions were being followed. The NC Secretary of State website was reviewed on 05-14-2026. The program’s compliance history was 97% prior to today’s visit. Programs are required to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. I have observed indoor and outdoor areas today. Ms. Matthews is following her capacity and enrollment restrictions and the license is posted. She was visually supervising the children during the visit. During the visit I observed children eating and taking a nap. A fire drill was documented on 05-08-2026. A shelter in place drill was documented on 03-16-2026. An outdoor inspection was documented on 05-08-2026. I observed program records and posted items. I observed staff and children’s records today according to DCDEE procedures. I observed the storage of hazardous items and cleaning supplies. Ms. Matthews stated that there is no medication on site today. This program does not provide transportation. I have asked Ms. Matthews who lives in this home and have recorded her answer on the Verification of Required Information Form with her signature. I documented the following violations during today’s visit: Violation Number Comment Rule 915 The written schedule did not show blocks of time assigned to types of activities and/or include periods of time for both active play and quiet play or rest. There was no written schedule posted. GS 110-91(12); 10 A NCAC 09 .1718(6)(a-c) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance had not been taken by 11am today. .1721(e)(6) 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The Criminal Background Check expired for both the provider and her husband in March. G.S. 110-90.2 & .2703(n) & (o) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. I observed that the ABCMS Provider Portal was not currently being used. G.S. 110-90.2 & .2703(r) 1919 A First Aid Information sheet, complete with required information, was not posted for quick referral by staff. There was no First Aid Sheet posted. .1719(a )(14) 1931 Telephone numbers for the fire department, law enforcement office, emergency medical service, and poison control were not posted in a location visible in the home. There were no emergency numbers posted. .1719(a )(12) I have asked Ms. Matthews to send me written documentation by May 28, 2026 indicating that the violations that were documented today have been corrected. I have asked her to include the center name and license number in her documentation, each violation number and how each was corrected, and to both sign and date the document. The document may be mailed or emailed to me at the address below. I have reminded Ms. Matthews that if the documentation indicates that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be recommended. In addition, repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date indicated in this visit summary could lead to the recommendation of an Administrative Action. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Consultation: I have told Ms. Matthews that her Criminal Background Check and her husband’s must be completed by May 28, 2026 or she will have to close and not care for children until it completed. Ms. Matthews stated today that she is still working with RTI to be reimbursed for the lead and asbestos remediation she completed at their request. I have talked to Ms. Matthews about the Rated License today. Her current license will expire in November of 2027. Since Ms. Matthews had the ERS completed last time, Pathway 1 is the one she is the most familiar with and she stated she will probably choose that pathway going forward. She stated today that she has not completed any more college classes towards her degree since November of 2024. I have printed and reviewed this visit summary with Ms. Matthews at the conclusion of the visit and a copy was given to her. I have appreciated Ms. Matthews time and assistance with this visit and have encouraged her to contact me if she has any questions at 336-317-5601. My supervisor, Ms. Pamela Hauser, can be reached at Pamela.Hauser@dhhs.nc.gov or 336-317-5003. Kelly Healy PO Box 20423 Winston – Salem, NC 27120 kelly.healy@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: SWEET DREAMS FAMILY HOME CHILD CARE, LLC Facility ID: 34000676 Consultant: KELLY HEALY Operation Type: Family CC Home Case Number: Visit Date: 5/14/2026 Number Present: 5 Completed Date: 5/14/2026 Age: From 0 To 4 Total Minutes: 85 Time In: 11:20 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced An unannounced visit was conducted at this child care home today to monitor compliance with all applicable childcare requirements. This visit was conducted with Ms. Carla Matthews, Operator. This program currently operates with a Four Star license. Restrictions include daytime and overnight, max five preschoolers at a time, ground level only, serves no more than two infants at a time. The license was posted and the restrictions were being followed. The NC Secretary of State website was reviewed on 05-14-2026. The program’s compliance history was 97% prior to today’s visit. Programs are required to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. I have observed indoor and outdoor areas today. Ms. Matthews is following her capacity and enrollment restrictions and the license is posted. She was visually supervising the children during the visit. During the visit I observed children eating and taking a nap. A fire drill was documented on 05-08-2026. A shelter in place drill was documented on 03-16-2026. An outdoor inspection was documented on 05-08-2026. I observed program records and posted items. I observed staff and children’s records today according to DCDEE procedures. I observed the storage of hazardous items and cleaning supplies. Ms. Matthews stated that there is no medication on site today. This program does not provide transportation. I have asked Ms. Matthews who lives in this home and have recorded her answer on the Verification of Required Information Form with her signature. I documented the following violations during today’s visit: Violation Number Comment Rule 915 The written schedule did not show blocks of time assigned to types of activities and/or include periods of time for both active play and quiet play or rest. There was no written schedule posted. GS 110-91(12); 10 A NCAC 09 .1718(6)(a-c) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance had not been taken by 11am today. .1721(e)(6) 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The Criminal Background Check expired for both the provider and her husband in March. G.S. 110-90.2 & .2703(n) & (o) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. I observed that the ABCMS Provider Portal was not currently being used. G.S. 110-90.2 & .2703(r) 1919 A First Aid Information sheet, complete with required information, was not posted for quick referral by staff. There was no First Aid Sheet posted. .1719(a )(14) 1931 Telephone numbers for the fire department, law enforcement office, emergency medical service, and poison control were not posted in a location visible in the home. There were no emergency numbers posted. .1719(a )(12) I have asked Ms. Matthews to send me written documentation by May 28, 2026 indicating that the violations that were documented today have been corrected. I have asked her to include the center name and license number in her documentation, each violation number and how each was corrected, and to both sign and date the document. The document may be mailed or emailed to me at the address below. I have reminded Ms. Matthews that if the documentation indicates that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be recommended. In addition, repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date indicated in this visit summary could lead to the recommendation of an Administrative Action. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Consultation: I have told Ms. Matthews that her Criminal Background Check and her husband’s must be completed by May 28, 2026 or she will have to close and not care for children until it completed. Ms. Matthews stated today that she is still working with RTI to be reimbursed for the lead and asbestos remediation she completed at their request. I have talked to Ms. Matthews about the Rated License today. Her current license will expire in November of 2027. Since Ms. Matthews had the ERS completed last time, Pathway 1 is the one she is the most familiar with and she stated she will probably choose that pathway going forward. She stated today that she has not completed any more college classes towards her degree since November of 2024. I have printed and reviewed this visit summary with Ms. Matthews at the conclusion of the visit and a copy was given to her. I have appreciated Ms. Matthews time and assistance with this visit and have encouraged her to contact me if she has any questions at 336-317-5601. My supervisor, Ms. Pamela Hauser, can be reached at Pamela.Hauser@dhhs.nc.gov or 336-317-5003. Kelly Healy PO Box 20423 Winston – Salem, NC 27120 kelly.healy@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09.1721 · Violation
Name of Operation: SWEET DREAMS FAMILY HOME CHILD CARE, LLC Facility ID: 34000676 Consultant: KELLY HEALY Operation Type: Family CC Home Case Number: Visit Date: 8/11/2023 Number Present: 1 Completed Date: 8/11/2023 Age: From 3 To 3 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced visit was conducted at this child care home today to monitor compliance with all applicable childcare requirements. This visit was conducted with Ms. Carla Matthews, Operator. This program currently operates with a Three Star license. Restrictions include daytime and overnight, max five preschoolers, children on ground level only, serves no more than two infants at a time. The license was posted and the restrictions were being followed. The NC Secretary of State website was reviewed on 08/01/2023. I was unable to view the program’s compliance history because Regulatory is not working and a ticket has been put in. Programs are required to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. I have observed indoor and outdoor areas today. Ms. Matthews has corrected the section of the outdoor fence that was broken and has covered the rusting areas with paint. I reminded Ms. Matthews by phone that this must be done when I visited the home earlier this month and Ms. Matthews was not present. Ms. Matthews is following her capacity and enrollment restrictions and the license is posted. Ms. Matthews was visually supervising the children during the visit. During the visit I observed children playing with toys. The last annual compliance visit was conducted on September 22, 2023. A fire drill was documented on 7-06-2023. A shelter in place drill was documented on 06-06-2023. An outdoor inspection was documented on 07-06-2023. I observed program records and posted items today. I observed staff and children’s records today according to DCDEE procedures. I observed the storage of hazardous items and cleaning supplies. I observed both the storage of medications and the administration of medication paperwork. Ms. Matthews stated that there is no children’s medication on site today. This program does not provide transportation. Ms. Matthews must have a off-premises permission slip for each child in order to walk across the street to the park with children. I have asked Ms. Matthews who lives in this home and have recorded her answer on the Verification of Required Information Form with her signature. I documented the following violations during today’s visit: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child does not have a medical report on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Ms. Matthews is unable to find her Health and Safety certificates today. .1703(d)(2) I have asked Ms. Matthews to send me written documentation by August 25, 2023 indicating that the violations that were documented today have been corrected. I have asked her to include the center name and license number in her documentation, each violation number and how each was corrected, and to both sign and date the document. The document may be mailed or emailed to me at the address below. I have reminded Ms. Matthews that if the documentation indicates that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be recommended. In addition, repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date indicated in this visit summary could lead to the recommendation of an Administrative Action. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. I provided the following Technical Assistance during today’s visit: I will send Ms. Matthews the information she needs to make sure she has all children’s records. I have reviewed this visit summary with Ms. Matthews at the conclusion of the visit and a copy was given to her. I have appreciated Ms. Matthews’ time and assistance with this visit and have encouraged her to contact me if she has any questions at 336-317-5601. Kelly Healy PO Box 20423 Winston – Salem, NC 27120 kelly.healy@dhhs.nc.gov My supervisor, Ms. Pamela Hauser, can be reached at Pamela.Hauser@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: SWEET DREAMS FAMILY HOME CHILD CARE, LLC Facility ID: 34000676 Consultant: KELLY HEALY Operation Type: Family CC Home Case Number: Visit Date: 8/11/2023 Number Present: 1 Completed Date: 8/11/2023 Age: From 3 To 3 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced visit was conducted at this child care home today to monitor compliance with all applicable childcare requirements. This visit was conducted with Ms. Carla Matthews, Operator. This program currently operates with a Three Star license. Restrictions include daytime and overnight, max five preschoolers, children on ground level only, serves no more than two infants at a time. The license was posted and the restrictions were being followed. The NC Secretary of State website was reviewed on 08/01/2023. I was unable to view the program’s compliance history because Regulatory is not working and a ticket has been put in. Programs are required to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. I have observed indoor and outdoor areas today. Ms. Matthews has corrected the section of the outdoor fence that was broken and has covered the rusting areas with paint. I reminded Ms. Matthews by phone that this must be done when I visited the home earlier this month and Ms. Matthews was not present. Ms. Matthews is following her capacity and enrollment restrictions and the license is posted. Ms. Matthews was visually supervising the children during the visit. During the visit I observed children playing with toys. The last annual compliance visit was conducted on September 22, 2023. A fire drill was documented on 7-06-2023. A shelter in place drill was documented on 06-06-2023. An outdoor inspection was documented on 07-06-2023. I observed program records and posted items today. I observed staff and children’s records today according to DCDEE procedures. I observed the storage of hazardous items and cleaning supplies. I observed both the storage of medications and the administration of medication paperwork. Ms. Matthews stated that there is no children’s medication on site today. This program does not provide transportation. Ms. Matthews must have a off-premises permission slip for each child in order to walk across the street to the park with children. I have asked Ms. Matthews who lives in this home and have recorded her answer on the Verification of Required Information Form with her signature. I documented the following violations during today’s visit: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child does not have a medical report on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Ms. Matthews is unable to find her Health and Safety certificates today. .1703(d)(2) I have asked Ms. Matthews to send me written documentation by August 25, 2023 indicating that the violations that were documented today have been corrected. I have asked her to include the center name and license number in her documentation, each violation number and how each was corrected, and to both sign and date the document. The document may be mailed or emailed to me at the address below. I have reminded Ms. Matthews that if the documentation indicates that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be recommended. In addition, repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date indicated in this visit summary could lead to the recommendation of an Administrative Action. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. I provided the following Technical Assistance during today’s visit: I will send Ms. Matthews the information she needs to make sure she has all children’s records. I have reviewed this visit summary with Ms. Matthews at the conclusion of the visit and a copy was given to her. I have appreciated Ms. Matthews’ time and assistance with this visit and have encouraged her to contact me if she has any questions at 336-317-5601. Kelly Healy PO Box 20423 Winston – Salem, NC 27120 kelly.healy@dhhs.nc.gov My supervisor, Ms. Pamela Hauser, can be reached at Pamela.Hauser@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.