Sunshine House

G.S. 110-91 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0626-370L Visit Date: 7/6/2026 Number Present: 60 Completed Date: 7/6/2026 Age: From 0 To 11 Total Minutes: 215 Time In: 10:15 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to follow-up related to a self-report received by the Division. I conducted a walk-through of the facility unaccompanied. The visit was conducted with Amber Shields, administrator and Kimberly Natal, assistant administrator. Limited monitoring of child care requirements was conducted today. Staff/child ratios were in compliance during the walk-through and staff were supervising adequately. Staff were interacting with children in a postive manner. During the visit today, I discussed the information with the administrator, the assistant administrator and a staff member in the room for children age four years. I interviewed four staff members on 7/3/2026. There was a concern regarding a staff member that allegedly pushed a child down and made them eat cheese for a snack. Video footage was observed during the visit but there was not sound associated with the video. A child was observed not wanting to go to the table for snack time. The staff member stated that the child had not eaten that day and did not want to eat the snack being offered that day. Three staff members stated that the child was a picky eater and refused meals and snacks regularly. I observed the child go to the cozy area and was crying. After approximately fifteen seconds, the teacher went over to the cozy area and picked up the child under the arms and walked with the child towards the table. The staff member stated the child was screaming and vocalizing loudly. The child was observed jumping as the staff member and child were walking towards the table. The child dropped to the ground when they were near the table. I did not observe the staff member push the child. The staff member turned immediately and appeared frustrated and went back to the snack cart to finish serving snack. She stated she could see the child but went back to the cart so the child could deescalate. Due to the camera angle, the child could not be seen on the ground for approximately three minutes. The child then got up and sat down at the table and the teacher offered the snack to the child. Per the video, it was not clear if the child ate the snack. The following violation was cited during the visit: Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. When a child did not want to come to the table to eat the snack being offered, the child was crying and a staff member was observed bringing the child to the table before he was ready in a manner that was not keeping with the child's developmental needs. G.S. 110-91(10) The violation documented must be corrected immediately on or before 7/20/2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Jennifer.davis@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance - Resources for challenging behaviors can be found on the following link: https://csefel.vanderbilt.edu/resources/strategies.html. Meal times should be positive and staff members should be encouraging and a role model. A child may exhibit challenging behaviors if they are picky eaters and do not want to eat what is being served. I discussed allowing a child enough time to calm down before transitioning to the table if needed and providing positive communication. I emailed a resource to support picky eaters during the visit today. - Another strategy that the administrator stated she will use is reviewing during a staff meeting this week, documenting challenging behaviors and asking for support from administration when needed as well as regularly communicating with parents to support children's needs. She will also review keeping mealtimes positive, and allowing children to calm down before encouraging them to come to the table if needed. We discussed also offering fun meal times periodically such as having fun shapes (ex. cookie cutter sandwiches) or theme related snacks. During the visit, we discussed that repeated violations of this nature during consecutive visits may lead to an administrative action against your license. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0426-368L Visit Date: 5/1/2026 Number Present: 59 Completed Date: 5/1/2026 Age: From 0 To 8 Total Minutes: 200 Time In: 09:30 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted with Amber Shields, assistant director. The allegations are as follows: There are concerns regarding staff/child ratios in the classroom spaces for infants, two-year-olds and three year olds. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a four-star license effective May 12,2022. Restrictions include daytime care and meets enhanced ratios and space. The NC Secretary of State website was reviewed on 4/30/2026 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding staff/child ratios. Observation #1: During today’s visit, I conducted a walk-through of the center and staff/child ratios and group sizes were in compliance. Regarding the allegation that staff/child ratios were not in compliance, I reviewed children’s attendance, arrival and departure, for classrooms for April 16th and April 20-24th. I also interviewed six staff and communicated with a collateral contact prior to the visit. Upon review of the records, I observed information indicating that there was one staff member with six infants and toddlers in Space 6a on April 16th and April 20th and in Space 2, there were children ages two and three in a group size larger than 18 or with one staff member with more than 9 children on April 20th-24th. I verified there was an insufficient number of staff present in the classrooms on the dates by the attendance/face recognition forms. Based on the above information and the collateral contact the allegation was substantiated. The assistant director stated that she had been working in the classrooms and getting staff to assist from other centers when they do not have enough staff present. She also stated that she had closed classrooms three days when she did not have enough staff. She also stated that the documentation on the daily classroom and face recognition sheets were not done correctly showing staff that were working the classrooms. Conclusion #1: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. The following violation was cited during today’s visit: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not in compliance on April 16th and April 20th, 2026 in Space 6a and April 20th-24th in Space 2. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before May 15, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: Your center meets enhanced ratios and the following staff/child ratios and group sizes • (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. •All staff that have had additional degrees/coursework need to check their WORKS accounts and make sure education is up-to-date so it will be current when your rated license assessment is evaluated this year At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (name, title, contact information, email) or (Pam Hauser, Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0426-368L Visit Date: 5/1/2026 Number Present: 59 Completed Date: 5/1/2026 Age: From 0 To 8 Total Minutes: 200 Time In: 09:30 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted with Amber Shields, assistant director. The allegations are as follows: There are concerns regarding staff/child ratios in the classroom spaces for infants, two-year-olds and three year olds. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a four-star license effective May 12,2022. Restrictions include daytime care and meets enhanced ratios and space. The NC Secretary of State website was reviewed on 4/30/2026 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding staff/child ratios. Observation #1: During today’s visit, I conducted a walk-through of the center and staff/child ratios and group sizes were in compliance. Regarding the allegation that staff/child ratios were not in compliance, I reviewed children’s attendance, arrival and departure, for classrooms for April 16th and April 20-24th. I also interviewed six staff and communicated with a collateral contact prior to the visit. Upon review of the records, I observed information indicating that there was one staff member with six infants and toddlers in Space 6a on April 16th and April 20th and in Space 2, there were children ages two and three in a group size larger than 18 or with one staff member with more than 9 children on April 20th-24th. I verified there was an insufficient number of staff present in the classrooms on the dates by the attendance/face recognition forms. Based on the above information and the collateral contact the allegation was substantiated. The assistant director stated that she had been working in the classrooms and getting staff to assist from other centers when they do not have enough staff present. She also stated that she had closed classrooms three days when she did not have enough staff. She also stated that the documentation on the daily classroom and face recognition sheets were not done correctly showing staff that were working the classrooms. Conclusion #1: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. The following violation was cited during today’s visit: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not in compliance on April 16th and April 20th, 2026 in Space 6a and April 20th-24th in Space 2. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before May 15, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: Your center meets enhanced ratios and the following staff/child ratios and group sizes • (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. •All staff that have had additional degrees/coursework need to check their WORKS accounts and make sure education is up-to-date so it will be current when your rated license assessment is evaluated this year At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (name, title, contact information, email) or (Pam Hauser, Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0426-368L Visit Date: 5/1/2026 Number Present: 59 Completed Date: 5/1/2026 Age: From 0 To 8 Total Minutes: 200 Time In: 09:30 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted with Amber Shields, assistant director. The allegations are as follows: There are concerns regarding staff/child ratios in the classroom spaces for infants, two-year-olds and three year olds. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a four-star license effective May 12,2022. Restrictions include daytime care and meets enhanced ratios and space. The NC Secretary of State website was reviewed on 4/30/2026 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding staff/child ratios. Observation #1: During today’s visit, I conducted a walk-through of the center and staff/child ratios and group sizes were in compliance. Regarding the allegation that staff/child ratios were not in compliance, I reviewed children’s attendance, arrival and departure, for classrooms for April 16th and April 20-24th. I also interviewed six staff and communicated with a collateral contact prior to the visit. Upon review of the records, I observed information indicating that there was one staff member with six infants and toddlers in Space 6a on April 16th and April 20th and in Space 2, there were children ages two and three in a group size larger than 18 or with one staff member with more than 9 children on April 20th-24th. I verified there was an insufficient number of staff present in the classrooms on the dates by the attendance/face recognition forms. Based on the above information and the collateral contact the allegation was substantiated. The assistant director stated that she had been working in the classrooms and getting staff to assist from other centers when they do not have enough staff present. She also stated that she had closed classrooms three days when she did not have enough staff. She also stated that the documentation on the daily classroom and face recognition sheets were not done correctly showing staff that were working the classrooms. Conclusion #1: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. The following violation was cited during today’s visit: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not in compliance on April 16th and April 20th, 2026 in Space 6a and April 20th-24th in Space 2. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before May 15, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: Your center meets enhanced ratios and the following staff/child ratios and group sizes • (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. •All staff that have had additional degrees/coursework need to check their WORKS accounts and make sure education is up-to-date so it will be current when your rated license assessment is evaluated this year At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (name, title, contact information, email) or (Pam Hauser, Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/8/2026 Number Present: 64 Completed Date: 1/8/2026 Age: From 0 To 5 Total Minutes: 390 Time In: 09:00 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator. Your program currently operates with a Four-star license. Restrictions include daytime care, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/7/2026 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children in free play, in gross motor play and in routine care. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 1/25/2025. A sanitation inspection was completed 11/25/2025 with a Superior classification. The last fire inspection was conducted 8/29/2025. Program records and required postings were monitored. A fire drill was conducted on 12/3/2025 A shelter-in-place drill was documented on 12/3/2025 . An outdoor inspection was documented on 12/22/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide routine transportation in the afternoons for seven(7) children from three schools. I observed a first aid kit and fire extinguisher on the vehicle. The following violations were cited during today’s visit: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In Space 1, there was one child, age one, grouped with children 3 years of age. 10A NCAC 09 .0713(a)(6) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In Space 5A there were two(2) battery operated toys that were not working. I Space 5B, there were six(6) battery operated toys that were not working. On the toddler and school-age playgrounds, there was a broken piece on both air vents that had sharp edges and needs repair. On the 2's/3's playground, the vent cover was loose and needs repair. .0601(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, there were eleven(11) bags of wipes accessible under the unlocked diaper table. .0604(q) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Two(2) staff had expired qualification letters. G.S. 110-90.2(b) & .2703(n)&(o) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. One enrolled child that is routinely transported, did not have a signed permission form on file. .1003(i)(j) 1757 A valid qualification letter was not on file and available to review at the facility. Two(2) staff did not have a valid qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster for the facility has not been updated to show current employees. G.S. 110-90.2 & .2703(r) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not updated annually. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One employee did not complete the training within 90 days of employment. .1102(g) 9995 15A NCAC 18A .2820 STORAGE(g) Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In Space 6A, there was one purse stored less than 5 feet and was not locked that was accessible. In Space 5A, there was one staff purse stored less than 5 feet and was not locked that was accessible. In Space 2, there was one staff purse stored less than five feet and was not locked that was accessible. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/22/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Any plastic bags should not be accessible to children under three years of age. • Criminal background qualification letters are valid for five years. Staff should apply for new ones prior to expiration on the ABCMS portal and have a copy of the valid letter on file at the center. •.Any battery operated toys or broken equipment should be repaired and replaced as needed. • The EPR plan should be updated annually. I emailed instructions during the visit today. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. I will make a follow-up visit. We will discuss the QRIS pathway options on my follow-up visit. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/8/2026 Number Present: 64 Completed Date: 1/8/2026 Age: From 0 To 5 Total Minutes: 390 Time In: 09:00 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator. Your program currently operates with a Four-star license. Restrictions include daytime care, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/7/2026 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children in free play, in gross motor play and in routine care. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 1/25/2025. A sanitation inspection was completed 11/25/2025 with a Superior classification. The last fire inspection was conducted 8/29/2025. Program records and required postings were monitored. A fire drill was conducted on 12/3/2025 A shelter-in-place drill was documented on 12/3/2025 . An outdoor inspection was documented on 12/22/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide routine transportation in the afternoons for seven(7) children from three schools. I observed a first aid kit and fire extinguisher on the vehicle. The following violations were cited during today’s visit: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In Space 1, there was one child, age one, grouped with children 3 years of age. 10A NCAC 09 .0713(a)(6) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In Space 5A there were two(2) battery operated toys that were not working. I Space 5B, there were six(6) battery operated toys that were not working. On the toddler and school-age playgrounds, there was a broken piece on both air vents that had sharp edges and needs repair. On the 2's/3's playground, the vent cover was loose and needs repair. .0601(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, there were eleven(11) bags of wipes accessible under the unlocked diaper table. .0604(q) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Two(2) staff had expired qualification letters. G.S. 110-90.2(b) & .2703(n)&(o) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. One enrolled child that is routinely transported, did not have a signed permission form on file. .1003(i)(j) 1757 A valid qualification letter was not on file and available to review at the facility. Two(2) staff did not have a valid qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster for the facility has not been updated to show current employees. G.S. 110-90.2 & .2703(r) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not updated annually. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One employee did not complete the training within 90 days of employment. .1102(g) 9995 15A NCAC 18A .2820 STORAGE(g) Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In Space 6A, there was one purse stored less than 5 feet and was not locked that was accessible. In Space 5A, there was one staff purse stored less than 5 feet and was not locked that was accessible. In Space 2, there was one staff purse stored less than five feet and was not locked that was accessible. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/22/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Any plastic bags should not be accessible to children under three years of age. • Criminal background qualification letters are valid for five years. Staff should apply for new ones prior to expiration on the ABCMS portal and have a copy of the valid letter on file at the center. •.Any battery operated toys or broken equipment should be repaired and replaced as needed. • The EPR plan should be updated annually. I emailed instructions during the visit today. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. I will make a follow-up visit. We will discuss the QRIS pathway options on my follow-up visit. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/8/2026 Number Present: 64 Completed Date: 1/8/2026 Age: From 0 To 5 Total Minutes: 390 Time In: 09:00 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator. Your program currently operates with a Four-star license. Restrictions include daytime care, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/7/2026 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children in free play, in gross motor play and in routine care. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 1/25/2025. A sanitation inspection was completed 11/25/2025 with a Superior classification. The last fire inspection was conducted 8/29/2025. Program records and required postings were monitored. A fire drill was conducted on 12/3/2025 A shelter-in-place drill was documented on 12/3/2025 . An outdoor inspection was documented on 12/22/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide routine transportation in the afternoons for seven(7) children from three schools. I observed a first aid kit and fire extinguisher on the vehicle. The following violations were cited during today’s visit: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In Space 1, there was one child, age one, grouped with children 3 years of age. 10A NCAC 09 .0713(a)(6) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In Space 5A there were two(2) battery operated toys that were not working. I Space 5B, there were six(6) battery operated toys that were not working. On the toddler and school-age playgrounds, there was a broken piece on both air vents that had sharp edges and needs repair. On the 2's/3's playground, the vent cover was loose and needs repair. .0601(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, there were eleven(11) bags of wipes accessible under the unlocked diaper table. .0604(q) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Two(2) staff had expired qualification letters. G.S. 110-90.2(b) & .2703(n)&(o) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. One enrolled child that is routinely transported, did not have a signed permission form on file. .1003(i)(j) 1757 A valid qualification letter was not on file and available to review at the facility. Two(2) staff did not have a valid qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster for the facility has not been updated to show current employees. G.S. 110-90.2 & .2703(r) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not updated annually. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One employee did not complete the training within 90 days of employment. .1102(g) 9995 15A NCAC 18A .2820 STORAGE(g) Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In Space 6A, there was one purse stored less than 5 feet and was not locked that was accessible. In Space 5A, there was one staff purse stored less than 5 feet and was not locked that was accessible. In Space 2, there was one staff purse stored less than five feet and was not locked that was accessible. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/22/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Any plastic bags should not be accessible to children under three years of age. • Criminal background qualification letters are valid for five years. Staff should apply for new ones prior to expiration on the ABCMS portal and have a copy of the valid letter on file at the center. •.Any battery operated toys or broken equipment should be repaired and replaced as needed. • The EPR plan should be updated annually. I emailed instructions during the visit today. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. I will make a follow-up visit. We will discuss the QRIS pathway options on my follow-up visit. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 61 Completed Date: 8/26/2025 Age: From 0 To 4 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Kiva Goad, Administrator, assisted me with the visit. Currently this program operates with a FOUR (4) Star License issued 5/22/22. License restrictions include daytime care only; meets enhanced ratios, meets enhanced space. This program is operated by The Sunshine House, Inc.-N.C. which is current and active on the NC Secretary of State website. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children engaged in free play and with staff members. One new staff member was reported. The file for the new staff member were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 8/19/2025. A fire drill was recorded 7/25/2025. A shelter-in-place drill for the facility was recorded 6/17/2025. The most recent fire inspection was on 8/16/2024. I observed a sanitation inspection was last conducted on 1/2/2025 earning a Superior classification. I did observe two buses used for transportation. They are currently transporting in the afternoons from three schools. One bus did not have a current registration card/sticker. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection has not been obtained within 12 months of the previous inspection 8/16/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. In Space 2, there was peeling paint on pipes on the wall. A small wooden box covering electrical wiring was loose and needs repair. 10A NCAC 09 .0601(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff did not have current first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff did not have current CPR training. .1102(d) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. One bus used for routine transportation did not have a current inspection sticker. .1002(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Seven(7) enrolled children that are routinely transported did not have a current permission form on file. .1003(i)(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch did not meet the six inch requirement under the equipment on the three playgrounds. .0605(k)(1-4) The following violations were cited during today’s visit: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 9/9/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Peeling paint and wires and outlets should be covered and repaired so they are inaccessible to children. • When the vehicle has been inspected, the registration should be paid for so a new sticker will be issued for the license tag. • New staff should have current CPR/First Aid training within 90 days of hire. - Updated permission forms for routine transportation should be updated annually. - Additional Information: - You must notify your consultant 30 days prior to changing the ownership status of your facility. -Updates for the QRIS modernization can be found on our website: www.ncchildcare.dhhs.nc.gov -An administrator meeting will be help on September 30th at the Reynolda Library from 12:00-2:00pm to review over the QRIS pathway information and timelines. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 61 Completed Date: 8/26/2025 Age: From 0 To 4 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Kiva Goad, Administrator, assisted me with the visit. Currently this program operates with a FOUR (4) Star License issued 5/22/22. License restrictions include daytime care only; meets enhanced ratios, meets enhanced space. This program is operated by The Sunshine House, Inc.-N.C. which is current and active on the NC Secretary of State website. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children engaged in free play and with staff members. One new staff member was reported. The file for the new staff member were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 8/19/2025. A fire drill was recorded 7/25/2025. A shelter-in-place drill for the facility was recorded 6/17/2025. The most recent fire inspection was on 8/16/2024. I observed a sanitation inspection was last conducted on 1/2/2025 earning a Superior classification. I did observe two buses used for transportation. They are currently transporting in the afternoons from three schools. One bus did not have a current registration card/sticker. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection has not been obtained within 12 months of the previous inspection 8/16/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. In Space 2, there was peeling paint on pipes on the wall. A small wooden box covering electrical wiring was loose and needs repair. 10A NCAC 09 .0601(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff did not have current first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff did not have current CPR training. .1102(d) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. One bus used for routine transportation did not have a current inspection sticker. .1002(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Seven(7) enrolled children that are routinely transported did not have a current permission form on file. .1003(i)(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch did not meet the six inch requirement under the equipment on the three playgrounds. .0605(k)(1-4) The following violations were cited during today’s visit: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 9/9/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Peeling paint and wires and outlets should be covered and repaired so they are inaccessible to children. • When the vehicle has been inspected, the registration should be paid for so a new sticker will be issued for the license tag. • New staff should have current CPR/First Aid training within 90 days of hire. - Updated permission forms for routine transportation should be updated annually. - Additional Information: - You must notify your consultant 30 days prior to changing the ownership status of your facility. -Updates for the QRIS modernization can be found on our website: www.ncchildcare.dhhs.nc.gov -An administrator meeting will be help on September 30th at the Reynolda Library from 12:00-2:00pm to review over the QRIS pathway information and timelines. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 61 Completed Date: 8/26/2025 Age: From 0 To 4 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Kiva Goad, Administrator, assisted me with the visit. Currently this program operates with a FOUR (4) Star License issued 5/22/22. License restrictions include daytime care only; meets enhanced ratios, meets enhanced space. This program is operated by The Sunshine House, Inc.-N.C. which is current and active on the NC Secretary of State website. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children engaged in free play and with staff members. One new staff member was reported. The file for the new staff member were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 8/19/2025. A fire drill was recorded 7/25/2025. A shelter-in-place drill for the facility was recorded 6/17/2025. The most recent fire inspection was on 8/16/2024. I observed a sanitation inspection was last conducted on 1/2/2025 earning a Superior classification. I did observe two buses used for transportation. They are currently transporting in the afternoons from three schools. One bus did not have a current registration card/sticker. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection has not been obtained within 12 months of the previous inspection 8/16/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. In Space 2, there was peeling paint on pipes on the wall. A small wooden box covering electrical wiring was loose and needs repair. 10A NCAC 09 .0601(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff did not have current first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff did not have current CPR training. .1102(d) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. One bus used for routine transportation did not have a current inspection sticker. .1002(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Seven(7) enrolled children that are routinely transported did not have a current permission form on file. .1003(i)(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch did not meet the six inch requirement under the equipment on the three playgrounds. .0605(k)(1-4) The following violations were cited during today’s visit: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 9/9/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Peeling paint and wires and outlets should be covered and repaired so they are inaccessible to children. • When the vehicle has been inspected, the registration should be paid for so a new sticker will be issued for the license tag. • New staff should have current CPR/First Aid training within 90 days of hire. - Updated permission forms for routine transportation should be updated annually. - Additional Information: - You must notify your consultant 30 days prior to changing the ownership status of your facility. -Updates for the QRIS modernization can be found on our website: www.ncchildcare.dhhs.nc.gov -An administrator meeting will be help on September 30th at the Reynolda Library from 12:00-2:00pm to review over the QRIS pathway information and timelines. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0225-282L Visit Date: 3/5/2025 Number Present: 74 Completed Date: 3/5/2025 Age: From 0 To 9 Total Minutes: 180 Time In: 03:15 PM Time Out: 06:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator. The allegations are as follows: There is a concern of inadequate supervision in the classroom for infants. There is a concern that incident reports were not written when a child was injured while in care multiple times. There is a concern related to staff qualifications. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a Four Star license effective 5/12/2022. Restrictions include first shift care, and meets enhanced ratios and space. The NC Secretary of State website was reviewed on 3/5/2025 and The Sunshine House, Inc.-N.C. was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding of inadequate supervision in the classroom for infants. Observation #1: During today’s visit, I observed in the classroom for infants. Supervision was adequate during the visit today. During today’s visit, I interviewed two staff members from space six and two administrative staff. Staff stated that they keep infants in the two infant spaces and combine at the end of the day in one of the infant spaces. Staff stated that they are scheduled so there is a regular infant teacher from opening to closing. I observed mirrors in the corners to assist with supervision. There are always four staff scheduled to work in the classrooms. At the end of the day, there will be one staff member as children leave. Conclusion #1: Based on the above information and observations during today’s visit, there was not enough information to support the allegation. This allegation was unsubstantiated. Allegation #2: There is a concern regarding incident reports that were not written when a child was injured while in care multiple times. . Observation #2: During today’s visit, I observed the incident log and recent incident reports. I interviewed four staff members. The staff members stated that they communicate with parents through the tablet when an injury occurs and do take pictures for the parents. Staff also stated that the parents are contacted by phone when it occurs from the shoulders up and frequent courtesy calls are made according to the incidents. The incident report is sent to the administrator and goes through risk management and is available for parents upon arrival. The administrator stated that staff get a corrective action if a staff member does not report an injury. Conclusion #2: Based on the above information and observations during today’s visit, there was not enough information to support the allegation. This allegation was unsubstantiated. A violation was cited due to the incident log not being maintained. Observation #3: There is a concern related to staff qualifications. During today’s visit, I observed four staff files for the following information; qualification letter, CPR/First Aid and ITS SIDS. I interviewed four staff members regarding staffing in the infant rooms and staff that typically work daily. One staff member had current CPR/First Aid training but the First Aid training was not approved from an approved training. One staff member had taken ITS SIDS on 8/28/2024 but did not have a copy of the certificate on file. There is one new infant teacher that is scheduled to take the training on 3/20/2025 and has only been working at the center since 2/25/2025. Staff stated that there is always a staff member with current ITS SIDS working in the infant spaces. Conclusion #3: Based on the above information and observations during today’s visit, there was not enough information to support the allegation. This allegation was unsubstantiated. The following violations were cited during today’s visit: Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. The incident log was not completed for January and February 2025. .0802(g)(1-6) 1031 Documentation of staff's education, training, and experience was not on file. A staff member that completed ITS SIDS on August 28, 2024 did not have a copy of the certificate on file. .0302(d)(1)(B) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have current First Aid training from an approved training. .1102(c) Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 19, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • An approved CPR/First Aid training list was emailed to the administrator during the visit today. Staff should check approved agencies and trainings prior to taking them for child care. • A current copy of training certificates must be maintained and kept on file for staff.;Incident logs must be current and maintained on the DCDEE form. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. When medical treatment is required by a health care professional, community clinic, or local health department as a result of an incident occurring while the child is in care, a copy of the incident report shall be mailed to a representative of the Division within seven calendar days after the incident. An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/I/incident_log_i.pdf?ver=2017-05-16-105723- 723. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 Jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0125-261L Visit Date: 1/24/2025 Number Present: 57 Completed Date: 1/24/2025 Age: From 0 To 4 Total Minutes: 205 Time In: 10:35 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator. The allegations are as follows: There is a concern that a child was given a food with a known allergy. There is a concern related to nutrition and dietary substitutions. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a Four Star license effective 5/12/2022. Restrictions include daytime care and meets enhanced space and ratios.. The NC Secretary of State website was reviewed on 1/23/2025 and The Sunshine House, Inc-NC was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern that a child was given a food with a known allergy. Observation #1: During today’s visit, I observed a posted allergy/meal modification list in the kitchen and classrooms. I observed two children’s files. I interviewed four staff members. The staff stated that the menu is planned through the corporate office and is planned according to the Child and Adult Care Food Program. I did not see any foods on the menu that were listed on the allergy sheet. For meal modifications that need to be substituted, the plate is labeled individually so it is served to the child that requires the modification. Documentation is required to be on file. On today’s menu, I observed Lactaid being served for approved beverage to children that require the meal modification. Staff reported this has been served. No staff stated that a child was given a food with an allergy. The facility does not serve peanuts, shellfish/seafood, cherries. Conclusion #1: Based on the above information and observations during today’s visit, there was not enough information to support the allegation. This allegation was not substantiated. Allegation #2: There is a concern related to nutrition and dietary substitutions. Observation #2: During today’s visit, I observed the menu. Staff stated that the facility offers Lactaid and soy milk as an approved milk substitute. I observed the Lactaid being served today. They stated that the small container of Lactaid is sent into the classroom and poured into a cup for any children that require an alternative approved non-dairy milk beverage. Staff stated that they require new paperwork for any allergy or meal modifications. They stated that they have not received any updated paperwork for meal modifications besides what is already on file. The administrative staff stated that they did have a parent orally request a meal modification but that they sent paperwork home and they have not received any new signed paperwork. The administrative staff stated that they accommodate meal modifications. The facility’s policy states that documentation may be required to support the request. Conclusion #2: Based on the above information and observations during today’s visit, there was not enough information to support the allegation. This allegation was not substantiated. The following violation was cited during today’s visit: Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Two fruit/vegetable components were not recorded/offered during lunch 10A NCAC 09 .0901(a) Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation was corrected during the visit. An additional fruit component was served during the lunch service during the visit. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Any meal changes have to be substituted with required meal components. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 Jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0125-261L Visit Date: 1/24/2025 Number Present: 57 Completed Date: 1/24/2025 Age: From 0 To 4 Total Minutes: 205 Time In: 10:35 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator. The allegations are as follows: There is a concern that a child was given a food with a known allergy. There is a concern related to nutrition and dietary substitutions. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a Four Star license effective 5/12/2022. Restrictions include daytime care and meets enhanced space and ratios.. The NC Secretary of State website was reviewed on 1/23/2025 and The Sunshine House, Inc-NC was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern that a child was given a food with a known allergy. Observation #1: During today’s visit, I observed a posted allergy/meal modification list in the kitchen and classrooms. I observed two children’s files. I interviewed four staff members. The staff stated that the menu is planned through the corporate office and is planned according to the Child and Adult Care Food Program. I did not see any foods on the menu that were listed on the allergy sheet. For meal modifications that need to be substituted, the plate is labeled individually so it is served to the child that requires the modification. Documentation is required to be on file. On today’s menu, I observed Lactaid being served for approved beverage to children that require the meal modification. Staff reported this has been served. No staff stated that a child was given a food with an allergy. The facility does not serve peanuts, shellfish/seafood, cherries. Conclusion #1: Based on the above information and observations during today’s visit, there was not enough information to support the allegation. This allegation was not substantiated. Allegation #2: There is a concern related to nutrition and dietary substitutions. Observation #2: During today’s visit, I observed the menu. Staff stated that the facility offers Lactaid and soy milk as an approved milk substitute. I observed the Lactaid being served today. They stated that the small container of Lactaid is sent into the classroom and poured into a cup for any children that require an alternative approved non-dairy milk beverage. Staff stated that they require new paperwork for any allergy or meal modifications. They stated that they have not received any updated paperwork for meal modifications besides what is already on file. The administrative staff stated that they did have a parent orally request a meal modification but that they sent paperwork home and they have not received any new signed paperwork. The administrative staff stated that they accommodate meal modifications. The facility’s policy states that documentation may be required to support the request. Conclusion #2: Based on the above information and observations during today’s visit, there was not enough information to support the allegation. This allegation was not substantiated. The following violation was cited during today’s visit: Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Two fruit/vegetable components were not recorded/offered during lunch 10A NCAC 09 .0901(a) Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation was corrected during the visit. An additional fruit component was served during the lunch service during the visit. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Any meal changes have to be substituted with required meal components. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 Jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/16/2025 Number Present: 54 Completed Date: 1/16/2025 Age: From 0 To 4 Total Minutes: 285 Time In: 09:05 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator, and Amber Shields, assistant administrator. Your program currently operates with a Four-star license. Restrictions include daytime care, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/15/2025 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children in free play, routine care, and engaged with teachers. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 1/25/2025. A sanitation inspection was completed 1/2/2025 with a Superior classification. The last fire inspection was conducted 8/16/2024. Program records and required postings were monitored. A fire drill was conducted on 12/3/2024. A shelter-in-place drill was documented on 12/12/2024. An outdoor inspection was documented on 12/17/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide routine transportation in the afternoons for two children to from one school. During today’s visit, two permission forms were expired and need to be updated. I observed a first aid kit and fire extinguisher on the vehicles. I monitored two vehicles today. A follow-up visit will be conducted to monitor staff files. This visit was not able to be completed today due to staff shortage and illness. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 4 and Space 6, there was a wooden box covering the electrical outlet with chipping paint. In Space 4, the table and chairs in dramatic play had chipping paint. .0601(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.In Space 1, there was glitter used for an art activity and was accessible to children under three years of age. In Space 2, there were eleven(11) plastic bags in cubbies that were accessible to children under three years of age. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff did not complete the required number of annual in-service training hours. One employee needs ten(10) training hours and one employee needs three(3) training hours. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two children that are routinely transported did not have emergency information on the vehicle. 10A NCAC 09 .1003(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Two children that are routinely transported had expired permission forms. .1003(i)(j) 1898 Staff did not complete the health and safety training within one year of employment. Two staff did not complete the health and safety training within one year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/30/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Glitter is not safe for use in children under three years of age due to it being able to stick to skin and be swallowed and is an eye irritant. • Any chipping paint on equipment and walls should be repaired immediately so children do not have access to it. • Routine transportation permission forms must be updated annually. Emergency information and photos for each child are required to be on vehicles used for transportation. Additional Information: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. I will make an additional visit to monitor staff files. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/16/2025 Number Present: 54 Completed Date: 1/16/2025 Age: From 0 To 4 Total Minutes: 285 Time In: 09:05 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator, and Amber Shields, assistant administrator. Your program currently operates with a Four-star license. Restrictions include daytime care, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/15/2025 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children in free play, routine care, and engaged with teachers. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 1/25/2025. A sanitation inspection was completed 1/2/2025 with a Superior classification. The last fire inspection was conducted 8/16/2024. Program records and required postings were monitored. A fire drill was conducted on 12/3/2024. A shelter-in-place drill was documented on 12/12/2024. An outdoor inspection was documented on 12/17/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide routine transportation in the afternoons for two children to from one school. During today’s visit, two permission forms were expired and need to be updated. I observed a first aid kit and fire extinguisher on the vehicles. I monitored two vehicles today. A follow-up visit will be conducted to monitor staff files. This visit was not able to be completed today due to staff shortage and illness. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 4 and Space 6, there was a wooden box covering the electrical outlet with chipping paint. In Space 4, the table and chairs in dramatic play had chipping paint. .0601(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.In Space 1, there was glitter used for an art activity and was accessible to children under three years of age. In Space 2, there were eleven(11) plastic bags in cubbies that were accessible to children under three years of age. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff did not complete the required number of annual in-service training hours. One employee needs ten(10) training hours and one employee needs three(3) training hours. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two children that are routinely transported did not have emergency information on the vehicle. 10A NCAC 09 .1003(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Two children that are routinely transported had expired permission forms. .1003(i)(j) 1898 Staff did not complete the health and safety training within one year of employment. Two staff did not complete the health and safety training within one year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/30/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Glitter is not safe for use in children under three years of age due to it being able to stick to skin and be swallowed and is an eye irritant. • Any chipping paint on equipment and walls should be repaired immediately so children do not have access to it. • Routine transportation permission forms must be updated annually. Emergency information and photos for each child are required to be on vehicles used for transportation. Additional Information: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. I will make an additional visit to monitor staff files. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/16/2025 Number Present: 54 Completed Date: 1/16/2025 Age: From 0 To 4 Total Minutes: 285 Time In: 09:05 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator, and Amber Shields, assistant administrator. Your program currently operates with a Four-star license. Restrictions include daytime care, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/15/2025 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children in free play, routine care, and engaged with teachers. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 1/25/2025. A sanitation inspection was completed 1/2/2025 with a Superior classification. The last fire inspection was conducted 8/16/2024. Program records and required postings were monitored. A fire drill was conducted on 12/3/2024. A shelter-in-place drill was documented on 12/12/2024. An outdoor inspection was documented on 12/17/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide routine transportation in the afternoons for two children to from one school. During today’s visit, two permission forms were expired and need to be updated. I observed a first aid kit and fire extinguisher on the vehicles. I monitored two vehicles today. A follow-up visit will be conducted to monitor staff files. This visit was not able to be completed today due to staff shortage and illness. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 4 and Space 6, there was a wooden box covering the electrical outlet with chipping paint. In Space 4, the table and chairs in dramatic play had chipping paint. .0601(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.In Space 1, there was glitter used for an art activity and was accessible to children under three years of age. In Space 2, there were eleven(11) plastic bags in cubbies that were accessible to children under three years of age. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff did not complete the required number of annual in-service training hours. One employee needs ten(10) training hours and one employee needs three(3) training hours. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two children that are routinely transported did not have emergency information on the vehicle. 10A NCAC 09 .1003(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Two children that are routinely transported had expired permission forms. .1003(i)(j) 1898 Staff did not complete the health and safety training within one year of employment. Two staff did not complete the health and safety training within one year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/30/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Glitter is not safe for use in children under three years of age due to it being able to stick to skin and be swallowed and is an eye irritant. • Any chipping paint on equipment and walls should be repaired immediately so children do not have access to it. • Routine transportation permission forms must be updated annually. Emergency information and photos for each child are required to be on vehicles used for transportation. Additional Information: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. I will make an additional visit to monitor staff files. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 54 Completed Date: 8/13/2024 Age: From 0 To 4 Total Minutes: 235 Time In: 09:35 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Kiva Goad, Administrator, assisted me with the visit. Currently this program operates with a FOUR (4) Star License issued 5/22/22. License restrictions include daytime care only; meets enhanced ratios, meets enhanced space. This program is operated by The Sunshine House, Inc.-N.C. which is current and active on the NC Secretary of State website. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children engaged in free play and with staff members. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 7/24/2024. A fire drill was recorded 7/31/2024. An emergency drill for the facility was recorded 6/12/2024. The most recent fire inspection was on 7/7/2023. I observed a sanitation inspection was last conducted on 3/4/2024 earning a Superior classification. I did observe the bus used for transportation. They are currently transporting in the afternoons to two schools. Five children need updated transportation forms. One bus did not have a current registration card/sticker. Ms. Goad stated they are not currently using that bus. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 7/7/2023. 10A NCAC 09 .0304(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two bottles of hand sanitizer were accessible to children in Space 2. .2820(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The Pre-K/School-age playground had three deflated balls and trash that needs to be removed. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Small pieces of crayons were broken and accessible to children under three years of age. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. One bus on the premises did not have a current registration card and sticker. .1002(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Five children that are routinely transported, need current permission from parent. .1003(i)(j) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. One group leader had not completed BSAC within 3 months of hire. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not complete the training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/27/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • In the classroom for age two, small pieces of crayons or other small items that could be choking hazards should be removed and made inaccessible to children. • Any item that could be hazardous to a child if ingested has to be inaccessible/locked. • Updated emergency medical care plans should be posted and reviewed upon hire and annually thereafter. -Before transporting, all vehicles must be current on inspections and insurance and have documentation. All children that you provide routine transportation, must have an updated transportation form annually. -Any broken equipment and trash should be removed from playgrounds. - Vehicles on the premises must have current inspections/insurance. Ms. Goad stated they are not using the bus that does not have a current registration sticker currently but it was inspected on 7//9/2024. -Fire inspections must be completed annually. You will have to pay for the inspection on-line so it can be completed. The form will need to be provided to the inspector and emailed to me when completed. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 54 Completed Date: 8/13/2024 Age: From 0 To 4 Total Minutes: 235 Time In: 09:35 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Kiva Goad, Administrator, assisted me with the visit. Currently this program operates with a FOUR (4) Star License issued 5/22/22. License restrictions include daytime care only; meets enhanced ratios, meets enhanced space. This program is operated by The Sunshine House, Inc.-N.C. which is current and active on the NC Secretary of State website. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children engaged in free play and with staff members. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 7/24/2024. A fire drill was recorded 7/31/2024. An emergency drill for the facility was recorded 6/12/2024. The most recent fire inspection was on 7/7/2023. I observed a sanitation inspection was last conducted on 3/4/2024 earning a Superior classification. I did observe the bus used for transportation. They are currently transporting in the afternoons to two schools. Five children need updated transportation forms. One bus did not have a current registration card/sticker. Ms. Goad stated they are not currently using that bus. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 7/7/2023. 10A NCAC 09 .0304(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two bottles of hand sanitizer were accessible to children in Space 2. .2820(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The Pre-K/School-age playground had three deflated balls and trash that needs to be removed. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Small pieces of crayons were broken and accessible to children under three years of age. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. One bus on the premises did not have a current registration card and sticker. .1002(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Five children that are routinely transported, need current permission from parent. .1003(i)(j) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. One group leader had not completed BSAC within 3 months of hire. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not complete the training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/27/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • In the classroom for age two, small pieces of crayons or other small items that could be choking hazards should be removed and made inaccessible to children. • Any item that could be hazardous to a child if ingested has to be inaccessible/locked. • Updated emergency medical care plans should be posted and reviewed upon hire and annually thereafter. -Before transporting, all vehicles must be current on inspections and insurance and have documentation. All children that you provide routine transportation, must have an updated transportation form annually. -Any broken equipment and trash should be removed from playgrounds. - Vehicles on the premises must have current inspections/insurance. Ms. Goad stated they are not using the bus that does not have a current registration sticker currently but it was inspected on 7//9/2024. -Fire inspections must be completed annually. You will have to pay for the inspection on-line so it can be completed. The form will need to be provided to the inspector and emailed to me when completed. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 54 Completed Date: 8/13/2024 Age: From 0 To 4 Total Minutes: 235 Time In: 09:35 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Kiva Goad, Administrator, assisted me with the visit. Currently this program operates with a FOUR (4) Star License issued 5/22/22. License restrictions include daytime care only; meets enhanced ratios, meets enhanced space. This program is operated by The Sunshine House, Inc.-N.C. which is current and active on the NC Secretary of State website. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children engaged in free play and with staff members. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 7/24/2024. A fire drill was recorded 7/31/2024. An emergency drill for the facility was recorded 6/12/2024. The most recent fire inspection was on 7/7/2023. I observed a sanitation inspection was last conducted on 3/4/2024 earning a Superior classification. I did observe the bus used for transportation. They are currently transporting in the afternoons to two schools. Five children need updated transportation forms. One bus did not have a current registration card/sticker. Ms. Goad stated they are not currently using that bus. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 7/7/2023. 10A NCAC 09 .0304(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two bottles of hand sanitizer were accessible to children in Space 2. .2820(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The Pre-K/School-age playground had three deflated balls and trash that needs to be removed. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Small pieces of crayons were broken and accessible to children under three years of age. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. One bus on the premises did not have a current registration card and sticker. .1002(b) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Five children that are routinely transported, need current permission from parent. .1003(i)(j) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. One group leader had not completed BSAC within 3 months of hire. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not complete the training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/27/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • In the classroom for age two, small pieces of crayons or other small items that could be choking hazards should be removed and made inaccessible to children. • Any item that could be hazardous to a child if ingested has to be inaccessible/locked. • Updated emergency medical care plans should be posted and reviewed upon hire and annually thereafter. -Before transporting, all vehicles must be current on inspections and insurance and have documentation. All children that you provide routine transportation, must have an updated transportation form annually. -Any broken equipment and trash should be removed from playgrounds. - Vehicles on the premises must have current inspections/insurance. Ms. Goad stated they are not using the bus that does not have a current registration sticker currently but it was inspected on 7//9/2024. -Fire inspections must be completed annually. You will have to pay for the inspection on-line so it can be completed. The form will need to be provided to the inspector and emailed to me when completed. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/25/2024 Number Present: 35 Completed Date: 1/25/2024 Age: From 0 To 4 Total Minutes: 440 Time In: 09:10 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator. Your program currently operates with a Four-star license. Restrictions include daytime care, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/24/2024 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children in free play, routine care, and engaged with teachers. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 2/28/2023. A sanitation inspection was completed 10/27/2023 with a Superior classification. The last fire inspection was conducted 7/7/2023. Program records and required postings were monitored. A fire drill was conducted on 1/4/2024. An emergency drill was documented on 9/18/2023. An outdoor inspection was documented on 1/17/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide routine transportation in the afternoons for two children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a first aid kit and fire extinguisher on the vehicle. I monitored one vehicle today. I observed a van (WPN-686). There was not a registration/inspection card on the vehicle. The administrator stated that the other vehicle for their site was located at another site today. The administrator stated that they are not providing transportation this week. I stated to them that they would need the registration/inspection card and all transportation requirements before transporting again. The following violations were cited during today’s visit: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. Two feeding plans were not posted in the space for infants. Three feeding plans did not have parent and staff signatures. 10A NCAC 09 .0902(a) 721 All equipment and furnishings were not in good repair. The edging around the stationary equipment on the three's playground had four loose loose boards around it that need repair. G.S. 110-91(6); .0601(b) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. Four classroom spaces did not have the current EMC plan on file. .0802(a)(1)(A-B); 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two new staff did not have orientation documentation on file. .1101(a) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The registration/inspection card was not available on the vehicle used to transport children. .1002(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill was not conducted in December 2023. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff did not have a signed acknowledgement on file. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three staff did not have the completed training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/8/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Feeding plans should be updated as infants through 15 months change feeding needs. Be sure parent and staff signatures are on the form when it is completed. • The "Prevention of Shaken Baby" Policy should be reviewed prior to staff caring for children ages 0-5. • Updated emergency medical care plans should be posted and reviewed upon hire and annually thereafter. -Before transporting, all vehicles must be current on inspections and insurance and have documentation. -The "Recognizing and Responding to Child Maltreatment" must be completed within 90 days of employment. The website is www.preventchildabusenc.org. - Staff orientation should be completed and documented on the DCDEE orientation form. All staff should have 16 hours of orientation within weeks. -The four boards that are around the stationary equipment on the three's playground need to bolted back down to prevent a child tripping on it. -Your center is in Cohort 2. Your prep year will start in July 2024 until June 2025. You can request the ERS during this time before your rated license assessment year. At the completion of the visit, this visit summary was reviewed with and provided to you. An administrative action will be mailed regarding repeat violations prior to this visit. You will need to contact me upon receipt to go over information and questions. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/25/2024 Number Present: 35 Completed Date: 1/25/2024 Age: From 0 To 4 Total Minutes: 440 Time In: 09:10 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator. Your program currently operates with a Four-star license. Restrictions include daytime care, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/24/2024 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children in free play, routine care, and engaged with teachers. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 2/28/2023. A sanitation inspection was completed 10/27/2023 with a Superior classification. The last fire inspection was conducted 7/7/2023. Program records and required postings were monitored. A fire drill was conducted on 1/4/2024. An emergency drill was documented on 9/18/2023. An outdoor inspection was documented on 1/17/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide routine transportation in the afternoons for two children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a first aid kit and fire extinguisher on the vehicle. I monitored one vehicle today. I observed a van (WPN-686). There was not a registration/inspection card on the vehicle. The administrator stated that the other vehicle for their site was located at another site today. The administrator stated that they are not providing transportation this week. I stated to them that they would need the registration/inspection card and all transportation requirements before transporting again. The following violations were cited during today’s visit: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. Two feeding plans were not posted in the space for infants. Three feeding plans did not have parent and staff signatures. 10A NCAC 09 .0902(a) 721 All equipment and furnishings were not in good repair. The edging around the stationary equipment on the three's playground had four loose loose boards around it that need repair. G.S. 110-91(6); .0601(b) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. Four classroom spaces did not have the current EMC plan on file. .0802(a)(1)(A-B); 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two new staff did not have orientation documentation on file. .1101(a) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The registration/inspection card was not available on the vehicle used to transport children. .1002(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill was not conducted in December 2023. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff did not have a signed acknowledgement on file. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three staff did not have the completed training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/8/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Feeding plans should be updated as infants through 15 months change feeding needs. Be sure parent and staff signatures are on the form when it is completed. • The "Prevention of Shaken Baby" Policy should be reviewed prior to staff caring for children ages 0-5. • Updated emergency medical care plans should be posted and reviewed upon hire and annually thereafter. -Before transporting, all vehicles must be current on inspections and insurance and have documentation. -The "Recognizing and Responding to Child Maltreatment" must be completed within 90 days of employment. The website is www.preventchildabusenc.org. - Staff orientation should be completed and documented on the DCDEE orientation form. All staff should have 16 hours of orientation within weeks. -The four boards that are around the stationary equipment on the three's playground need to bolted back down to prevent a child tripping on it. -Your center is in Cohort 2. Your prep year will start in July 2024 until June 2025. You can request the ERS during this time before your rated license assessment year. At the completion of the visit, this visit summary was reviewed with and provided to you. An administrative action will be mailed regarding repeat violations prior to this visit. You will need to contact me upon receipt to go over information and questions. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/25/2024 Number Present: 35 Completed Date: 1/25/2024 Age: From 0 To 4 Total Minutes: 440 Time In: 09:10 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant with Kiva Goad, administrator. Your program currently operates with a Four-star license. Restrictions include daytime care, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/24/2024 and The Sunshine House, Inc.-NC was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children in free play, routine care, and engaged with teachers. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 2/28/2023. A sanitation inspection was completed 10/27/2023 with a Superior classification. The last fire inspection was conducted 7/7/2023. Program records and required postings were monitored. A fire drill was conducted on 1/4/2024. An emergency drill was documented on 9/18/2023. An outdoor inspection was documented on 1/17/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide routine transportation in the afternoons for two children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a first aid kit and fire extinguisher on the vehicle. I monitored one vehicle today. I observed a van (WPN-686). There was not a registration/inspection card on the vehicle. The administrator stated that the other vehicle for their site was located at another site today. The administrator stated that they are not providing transportation this week. I stated to them that they would need the registration/inspection card and all transportation requirements before transporting again. The following violations were cited during today’s visit: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. Two feeding plans were not posted in the space for infants. Three feeding plans did not have parent and staff signatures. 10A NCAC 09 .0902(a) 721 All equipment and furnishings were not in good repair. The edging around the stationary equipment on the three's playground had four loose loose boards around it that need repair. G.S. 110-91(6); .0601(b) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. Four classroom spaces did not have the current EMC plan on file. .0802(a)(1)(A-B); 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two new staff did not have orientation documentation on file. .1101(a) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The registration/inspection card was not available on the vehicle used to transport children. .1002(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill was not conducted in December 2023. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff did not have a signed acknowledgement on file. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three staff did not have the completed training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/8/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Feeding plans should be updated as infants through 15 months change feeding needs. Be sure parent and staff signatures are on the form when it is completed. • The "Prevention of Shaken Baby" Policy should be reviewed prior to staff caring for children ages 0-5. • Updated emergency medical care plans should be posted and reviewed upon hire and annually thereafter. -Before transporting, all vehicles must be current on inspections and insurance and have documentation. -The "Recognizing and Responding to Child Maltreatment" must be completed within 90 days of employment. The website is www.preventchildabusenc.org. - Staff orientation should be completed and documented on the DCDEE orientation form. All staff should have 16 hours of orientation within weeks. -The four boards that are around the stationary equipment on the three's playground need to bolted back down to prevent a child tripping on it. -Your center is in Cohort 2. Your prep year will start in July 2024 until June 2025. You can request the ERS during this time before your rated license assessment year. At the completion of the visit, this visit summary was reviewed with and provided to you. An administrative action will be mailed regarding repeat violations prior to this visit. You will need to contact me upon receipt to go over information and questions. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041_ jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/12/2024 Number Present: 35 Completed Date: 1/12/2024 Age: From 0 To 4 Total Minutes: 155 Time In: 09:10 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify correction of the violations documented during my visits on 9/14/2023, 9/26/2023 and 10/10/2023. Today’s visit was conducted by Jennifer Davis, childcare consultant, with Kiva Goad, administrator. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions I also monitored posted menus and nurture and care of children. The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. The following violation was documented during the complaint and follow-up visits on 9/14/2023, 9/26/2023, 10/10/2023, and was monitored for compliance during this visit: ·Item 303: Children were not adequately supervised at all times. This item was in compliance today. Staff were supervising children adequately. -Item 528: Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not recorded on the menu prior to the breakfast served. The breakfast served was cereal, banana and milk. The posted menu showed cereal, apricots, and milk. This was updated during the visit today on the posted menu. The substitutions for lunch today were recorded prior to the lunch being served. The substitutions on the posted menu were corrected during the visit. The following violation was documented during a follow-up visit on 9/26/2023: -Item 902: Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. I observed positive and appropriate interactions with staff and children during the visit today. This item was in compliance today. The following violation was cited at the visit today. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The breakfast substitution was not recorded on the menu prior to the meal being served. 10A NCAC 09 .0901(b) Repeat violations demonstrate a pattern of non compliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. An action has been recommended. You will receive notification in writing in the mail. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical assistance: -Staff working in the kitchen need to monitor the posted menu and make changes prior to the meal being served. This needs to be completed daily and before the meal is served. This was corrected during the visit today. The administrator will monitor menu and food items on hand to ensure that the menu is correct. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2204 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/12/2024 Number Present: 35 Completed Date: 1/12/2024 Age: From 0 To 4 Total Minutes: 155 Time In: 09:10 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify correction of the violations documented during my visits on 9/14/2023, 9/26/2023 and 10/10/2023. Today’s visit was conducted by Jennifer Davis, childcare consultant, with Kiva Goad, administrator. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions I also monitored posted menus and nurture and care of children. The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. The following violation was documented during the complaint and follow-up visits on 9/14/2023, 9/26/2023, 10/10/2023, and was monitored for compliance during this visit: ·Item 303: Children were not adequately supervised at all times. This item was in compliance today. Staff were supervising children adequately. -Item 528: Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not recorded on the menu prior to the breakfast served. The breakfast served was cereal, banana and milk. The posted menu showed cereal, apricots, and milk. This was updated during the visit today on the posted menu. The substitutions for lunch today were recorded prior to the lunch being served. The substitutions on the posted menu were corrected during the visit. The following violation was documented during a follow-up visit on 9/26/2023: -Item 902: Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. I observed positive and appropriate interactions with staff and children during the visit today. This item was in compliance today. The following violation was cited at the visit today. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The breakfast substitution was not recorded on the menu prior to the meal being served. 10A NCAC 09 .0901(b) Repeat violations demonstrate a pattern of non compliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. An action has been recommended. You will receive notification in writing in the mail. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical assistance: -Staff working in the kitchen need to monitor the posted menu and make changes prior to the meal being served. This needs to be completed daily and before the meal is served. This was corrected during the visit today. The administrator will monitor menu and food items on hand to ensure that the menu is correct. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/12/2024 Number Present: 35 Completed Date: 1/12/2024 Age: From 0 To 4 Total Minutes: 155 Time In: 09:10 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify correction of the violations documented during my visits on 9/14/2023, 9/26/2023 and 10/10/2023. Today’s visit was conducted by Jennifer Davis, childcare consultant, with Kiva Goad, administrator. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions I also monitored posted menus and nurture and care of children. The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. The following violation was documented during the complaint and follow-up visits on 9/14/2023, 9/26/2023, 10/10/2023, and was monitored for compliance during this visit: ·Item 303: Children were not adequately supervised at all times. This item was in compliance today. Staff were supervising children adequately. -Item 528: Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not recorded on the menu prior to the breakfast served. The breakfast served was cereal, banana and milk. The posted menu showed cereal, apricots, and milk. This was updated during the visit today on the posted menu. The substitutions for lunch today were recorded prior to the lunch being served. The substitutions on the posted menu were corrected during the visit. The following violation was documented during a follow-up visit on 9/26/2023: -Item 902: Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. I observed positive and appropriate interactions with staff and children during the visit today. This item was in compliance today. The following violation was cited at the visit today. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The breakfast substitution was not recorded on the menu prior to the meal being served. 10A NCAC 09 .0901(b) Repeat violations demonstrate a pattern of non compliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. An action has been recommended. You will receive notification in writing in the mail. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical assistance: -Staff working in the kitchen need to monitor the posted menu and make changes prior to the meal being served. This needs to be completed daily and before the meal is served. This was corrected during the visit today. The administrator will monitor menu and food items on hand to ensure that the menu is correct. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 10/20/2023 Number Present: 33 Completed Date: 10/20/2023 Age: From 0 To 4 Total Minutes: 60 Time In: 10:00 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify the correction of the violation documented during my routine visit follow-up visit on 9/6/2023. Today’s visit was conducted by Jennifer Davis, childcare consultant with Amber Shields, assistant director. Today, the following items were monitored and in compliance: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. The following violation was documented during the routine unannounced visit on 9/6/2023 and was monitored for compliance during this visit: ·Item 807:A safe indoor and outdoor environment was not provided for the children. One tree on the preschool playground had dead branches without leaves and needs to be removed. This violation has not been corrected. A violation correction letter was due and received on 9/20/2023. It stated that the tree had been approved for removal and a work ticket had been turned in to get it completed . I emailed Ms. Griffin on 9/21/23 to ask about the removal date, and she stated she did not know the date the tree would be removed at this time. During a complaint follow-up visit on 9/26/2023, they stated the tree would be removed on 10/13/2023. An extension was approved. I emailed Ms. Griffin on 10/16/23 to get an update on the tree removal and left a message at the center. I did not get a response. During the unannounced visit today, Ms. Shields stated that the tree removal had been pushed back due to weather and completing other jobs. She stated that the vendor said the removal would be completed by November 1, 2023. The following repeat violation was cited today: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. One tree on the preschool playground had dead branches without leaves and needs to be removed. 10A NCAC 09 .0601(a) You must correct the violation cited during today's visit immediately and send me documentation verifying compliance on or before 11/3/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation All staff in the center You may email the letter to:jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2204 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0923-120L Visit Date: 10/10/2023 Number Present: 32 Completed Date: 10/10/2023 Age: From 0 To 4 Total Minutes: 109 Time In: 08:56 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify correction of violations documented during my complaint follow-up visit on 9/26/2023. Today’s visit was conducted by Jennifer Davis, childcare consultant with Whitney Griffin, regional director. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. S The following violations documented during the complaint follow-up visit on 9/26/2023 and were monitored for compliance during this visit: ·Item 303: Children were not adequately supervised at all times. This item was not corrected today. In the infant room, I observed two staff not supervising one toddler while they were eating. This was a repeat violation. · Item 902: Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In Space 1, a staff member was heard raising their voice at a child and was observed taking a child by the arm and trying to force them to pick up a plate and was observed picking up the child by the arms and carrying them. Ms. Griffin stated that the staff member received training on September 29, 2023 on proper child lifting and attending to children in a nurturing manner. I observed staff attending to children in a nurturing and appropriate manner during the visit today. Technical assistance (TA) was provided during the visit and was recorded on the visit summary reviewed and left with you at the end of the visit. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. The following violation was documented today and included a repeated violation as reflected in the violation customization. Violation Number Comment Rule 303 Children were not adequately supervised at all times. In Space 6a, two staff members were not supervising one toddler that was eating. This is a repeat violation. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 24, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I discussed working with staff one-on one and modeling communication and positioning while infants/toddlers are eating. • Primary caregiving was also discussed in the infant room. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0923-120L Visit Date: 10/10/2023 Number Present: 32 Completed Date: 10/10/2023 Age: From 0 To 4 Total Minutes: 109 Time In: 08:56 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify correction of violations documented during my complaint follow-up visit on 9/26/2023. Today’s visit was conducted by Jennifer Davis, childcare consultant with Whitney Griffin, regional director. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. S The following violations documented during the complaint follow-up visit on 9/26/2023 and were monitored for compliance during this visit: ·Item 303: Children were not adequately supervised at all times. This item was not corrected today. In the infant room, I observed two staff not supervising one toddler while they were eating. This was a repeat violation. · Item 902: Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In Space 1, a staff member was heard raising their voice at a child and was observed taking a child by the arm and trying to force them to pick up a plate and was observed picking up the child by the arms and carrying them. Ms. Griffin stated that the staff member received training on September 29, 2023 on proper child lifting and attending to children in a nurturing manner. I observed staff attending to children in a nurturing and appropriate manner during the visit today. Technical assistance (TA) was provided during the visit and was recorded on the visit summary reviewed and left with you at the end of the visit. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. The following violation was documented today and included a repeated violation as reflected in the violation customization. Violation Number Comment Rule 303 Children were not adequately supervised at all times. In Space 6a, two staff members were not supervising one toddler that was eating. This is a repeat violation. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 24, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I discussed working with staff one-on one and modeling communication and positioning while infants/toddlers are eating. • Primary caregiving was also discussed in the infant room. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0923-120L Visit Date: 9/26/2023 Number Present: 25 Completed Date: 9/26/2023 Age: From 0 To 4 Total Minutes: 110 Time In: 09:10 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify correction of violations documented during my complaint visit on 9/14/2023. Today’s visit was conducted by Jennifer Davis, childcare consultant with Amber Shields, Assistant Director. Tamara Williams assisted with the visit as well. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. The following violations documented during the complaint visit on 9/14/2023 were monitored for compliance during this visit: · Item 303: Children were not adequately supervised at all times. The staff member for toddlers age one, had her back turned while assisting a child with handwashing, when two children were eating breakfast at the table. A correction letter was received on 9/20/23 and stated that a mirror was ordered and staff have been trained on positioning while handwashing. In the infant room, I observed three staff not supervising three infants while they were eating due to conducting other job duties- cleaning, changing sheets, and diapering. · Item 528: Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not recorded on the menu prior to the snack served on September 13th and breakfast served on September 14th. I received a correction letter on 9/20/2023 correcting the violation. This was observed in compliance during the visit today. I observed one updated substitution on the menu for 9/25/2023. On 9/14/2023, a supervision violation was observed and documented. Today, I observed three infants in high chairs eating with three staff conducting other job duties and not supervising the infants. Child Care Rule 10A NCAC 09 .1801(a) requires children be adequately supervised at all times in child care centers. Due to a violation regarding inadequate supervision documented on two consecutive visits, an administrative action may be recommended, and you will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. In Space 1, a staff member was heard raising their voice at a child and was observed taking a child by the arm and trying to force them to pick up a plate and was observed picking up the child by the arms and carrying them. I went into the room and asked the staff member if she needed help and asked the assistant director to step into the classroom to assist the children. Technical assistance (TA) was provided during the visit and was recorded on the visit summary reviewed and left with you at the end of the visit. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. The following violations were documented today and included a repeated violation as reflected in the violation customization. Violation Number Comment Rule 303 Children were not adequately supervised at all times.In Space 6a, three staff members were not supervising three infants that were eating in high chairs. This is a repeat violation. .1801(a)(1-5) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In Space 1, a staff member was heard raising their voice at a child and was observed taking a child by the arm and trying to force them to pick up a plate and was observed picking up the child by the arms and carrying them. G.S. 110-91(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 10, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I discussed positioning while handwashing. I also discussed that a staff member should always be supervising infants and toddlers while eating due to choking hazards. • I emailed nursemaid’s elbow information during the visit today to review with staff. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2204 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0923-120L Visit Date: 9/26/2023 Number Present: 25 Completed Date: 9/26/2023 Age: From 0 To 4 Total Minutes: 110 Time In: 09:10 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify correction of violations documented during my complaint visit on 9/14/2023. Today’s visit was conducted by Jennifer Davis, childcare consultant with Amber Shields, Assistant Director. Tamara Williams assisted with the visit as well. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. The following violations documented during the complaint visit on 9/14/2023 were monitored for compliance during this visit: · Item 303: Children were not adequately supervised at all times. The staff member for toddlers age one, had her back turned while assisting a child with handwashing, when two children were eating breakfast at the table. A correction letter was received on 9/20/23 and stated that a mirror was ordered and staff have been trained on positioning while handwashing. In the infant room, I observed three staff not supervising three infants while they were eating due to conducting other job duties- cleaning, changing sheets, and diapering. · Item 528: Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not recorded on the menu prior to the snack served on September 13th and breakfast served on September 14th. I received a correction letter on 9/20/2023 correcting the violation. This was observed in compliance during the visit today. I observed one updated substitution on the menu for 9/25/2023. On 9/14/2023, a supervision violation was observed and documented. Today, I observed three infants in high chairs eating with three staff conducting other job duties and not supervising the infants. Child Care Rule 10A NCAC 09 .1801(a) requires children be adequately supervised at all times in child care centers. Due to a violation regarding inadequate supervision documented on two consecutive visits, an administrative action may be recommended, and you will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. In Space 1, a staff member was heard raising their voice at a child and was observed taking a child by the arm and trying to force them to pick up a plate and was observed picking up the child by the arms and carrying them. I went into the room and asked the staff member if she needed help and asked the assistant director to step into the classroom to assist the children. Technical assistance (TA) was provided during the visit and was recorded on the visit summary reviewed and left with you at the end of the visit. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. The following violations were documented today and included a repeated violation as reflected in the violation customization. Violation Number Comment Rule 303 Children were not adequately supervised at all times.In Space 6a, three staff members were not supervising three infants that were eating in high chairs. This is a repeat violation. .1801(a)(1-5) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In Space 1, a staff member was heard raising their voice at a child and was observed taking a child by the arm and trying to force them to pick up a plate and was observed picking up the child by the arms and carrying them. G.S. 110-91(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 10, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I discussed positioning while handwashing. I also discussed that a staff member should always be supervising infants and toddlers while eating due to choking hazards. • I emailed nursemaid’s elbow information during the visit today to review with staff. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0923-120L Visit Date: 9/26/2023 Number Present: 25 Completed Date: 9/26/2023 Age: From 0 To 4 Total Minutes: 110 Time In: 09:10 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify correction of violations documented during my complaint visit on 9/14/2023. Today’s visit was conducted by Jennifer Davis, childcare consultant with Amber Shields, Assistant Director. Tamara Williams assisted with the visit as well. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. The following violations documented during the complaint visit on 9/14/2023 were monitored for compliance during this visit: · Item 303: Children were not adequately supervised at all times. The staff member for toddlers age one, had her back turned while assisting a child with handwashing, when two children were eating breakfast at the table. A correction letter was received on 9/20/23 and stated that a mirror was ordered and staff have been trained on positioning while handwashing. In the infant room, I observed three staff not supervising three infants while they were eating due to conducting other job duties- cleaning, changing sheets, and diapering. · Item 528: Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not recorded on the menu prior to the snack served on September 13th and breakfast served on September 14th. I received a correction letter on 9/20/2023 correcting the violation. This was observed in compliance during the visit today. I observed one updated substitution on the menu for 9/25/2023. On 9/14/2023, a supervision violation was observed and documented. Today, I observed three infants in high chairs eating with three staff conducting other job duties and not supervising the infants. Child Care Rule 10A NCAC 09 .1801(a) requires children be adequately supervised at all times in child care centers. Due to a violation regarding inadequate supervision documented on two consecutive visits, an administrative action may be recommended, and you will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. In Space 1, a staff member was heard raising their voice at a child and was observed taking a child by the arm and trying to force them to pick up a plate and was observed picking up the child by the arms and carrying them. I went into the room and asked the staff member if she needed help and asked the assistant director to step into the classroom to assist the children. Technical assistance (TA) was provided during the visit and was recorded on the visit summary reviewed and left with you at the end of the visit. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. The following violations were documented today and included a repeated violation as reflected in the violation customization. Violation Number Comment Rule 303 Children were not adequately supervised at all times.In Space 6a, three staff members were not supervising three infants that were eating in high chairs. This is a repeat violation. .1801(a)(1-5) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In Space 1, a staff member was heard raising their voice at a child and was observed taking a child by the arm and trying to force them to pick up a plate and was observed picking up the child by the arms and carrying them. G.S. 110-91(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 10, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I discussed positioning while handwashing. I also discussed that a staff member should always be supervising infants and toddlers while eating due to choking hazards. • I emailed nursemaid’s elbow information during the visit today to review with staff. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUNSHINE HOUSE Facility ID: 34000142 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0923-120L Visit Date: 9/26/2023 Number Present: 25 Completed Date: 9/26/2023 Age: From 0 To 4 Total Minutes: 110 Time In: 09:10 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify correction of violations documented during my complaint visit on 9/14/2023. Today’s visit was conducted by Jennifer Davis, childcare consultant with Amber Shields, Assistant Director. Tamara Williams assisted with the visit as well. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. The following violations documented during the complaint visit on 9/14/2023 were monitored for compliance during this visit: · Item 303: Children were not adequately supervised at all times. The staff member for toddlers age one, had her back turned while assisting a child with handwashing, when two children were eating breakfast at the table. A correction letter was received on 9/20/23 and stated that a mirror was ordered and staff have been trained on positioning while handwashing. In the infant room, I observed three staff not supervising three infants while they were eating due to conducting other job duties- cleaning, changing sheets, and diapering. · Item 528: Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not recorded on the menu prior to the snack served on September 13th and breakfast served on September 14th. I received a correction letter on 9/20/2023 correcting the violation. This was observed in compliance during the visit today. I observed one updated substitution on the menu for 9/25/2023. On 9/14/2023, a supervision violation was observed and documented. Today, I observed three infants in high chairs eating with three staff conducting other job duties and not supervising the infants. Child Care Rule 10A NCAC 09 .1801(a) requires children be adequately supervised at all times in child care centers. Due to a violation regarding inadequate supervision documented on two consecutive visits, an administrative action may be recommended, and you will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. In Space 1, a staff member was heard raising their voice at a child and was observed taking a child by the arm and trying to force them to pick up a plate and was observed picking up the child by the arms and carrying them. I went into the room and asked the staff member if she needed help and asked the assistant director to step into the classroom to assist the children. Technical assistance (TA) was provided during the visit and was recorded on the visit summary reviewed and left with you at the end of the visit. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. The following violations were documented today and included a repeated violation as reflected in the violation customization. Violation Number Comment Rule 303 Children were not adequately supervised at all times.In Space 6a, three staff members were not supervising three infants that were eating in high chairs. This is a repeat violation. .1801(a)(1-5) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In Space 1, a staff member was heard raising their voice at a child and was observed taking a child by the arm and trying to force them to pick up a plate and was observed picking up the child by the arms and carrying them. G.S. 110-91(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 10, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov or mail two copies of the letter to: If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I discussed positioning while handwashing. I also discussed that a staff member should always be supervising infants and toddlers while eating due to choking hazards. • I emailed nursemaid’s elbow information during the visit today to review with staff. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times