Plater's Playhouse

10A NCAC 09 .1711 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 6/17/2026 Number Present: 2 Completed Date: 6/17/2026 Age: From 3 To 3 Total Minutes: 175 Time In: 10:05 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Dorothy Plater, Operator, assisted me with the visit. Shameka Thompson, Operator, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; a maximum of five preschoolers at any time; serves no more than two infants under age one, and children in approved spaces only. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 87% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Plater stated she, Ms. Thompson, Ms. Plater’s adult grandson, and Ms. Plater’s minor great grandson are the only people living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed the children in care playing outdoors, playing with toys, engaging in conversations, circle time, games, general routines and other activities with Ms. Plater during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage of hazardous items was monitored today and found to be in compliance. Child Care Rule .1719 (a) (1) was monitored for compliance. A playground inspection was recorded 6/01/2026. A fire drill was recorded 6/16/2026. A lockdown drill for the facility was recorded on 6/16/26. There are currently no pets at the home. Ms. Plater’s stated the program does not participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 1856 The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file. A training certificate for Emergency Preparedness and Response was not observed on file for one operator. .1714(b) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The Emergency Preparedness and Response Plan was last updated on 1/05/2025. .1714(e ) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. A training certificate for Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not observed on file for one operator. .1703(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 7/01/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 4948 Martin View Lane Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: The Emergency Preparedness and Response Plan was last updated on 1/05/2025. A training certificate for Emergency Preparedness and Response was not observed on file for one operator. A training certificate for Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not observed on file for the second operator. It is important for all required safety trainings and documentation to be current and on file at all times to ensure the health and safety of children enrolled. If a situation occurred in which an emergency evacuation was necessary, it is critical for the EPR Plan to be current for staff and emergency personnel to access. I observed a training certificate for Emergency Preparedness and Response dated 2/22/2022 completed by the first operator during my Annual Compliance visit conducted on 11/20/25, although the certificate was not available for review during today’s visit. I observed a training certificate for Recognizing and Responding to Suspicions of Child Abuse and Maltreatment dated 8/02/2023 completed by the additional operator during my Annual Compliance visit conducted on 11/20/25, although the certificate was not available for review during today’s visit. Consultation provided during today’s visit: The following Child Care Rule was discussed with Ms. Plater during the visit: 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME Ms. Plater stated the facility will be choosing Pathway 2 for Classroom & Instructional Quality. She stated she is currently waiting on her status letter from the education information submitted to DCDEE Works to be processed. We discussed when Ms. Thompson formally applies for the Rated License and submits the remaining documentation required, an unannounced Annual Compliance with a Rated License visit will be conducted. Monitor the back right and right front sections of the fencing surrounding the outdoor playground (when standing at the playground gate with the home on the left), as all sections of fencing must be at least four feet in height. You may consider adding lattice or fence extenders to the top of these sections of fencing. Record the date the EPR Plan was reviewed each year for both operators. You may consider posting in writing notification to all parents of the smoking and tobacco restriction. The FCCH AND CENTERS LOCATED IN A RESIDENCE OPERATOR’S STATEMENTS OF RESPONSIBILITY form updated 6/2026 was reviewed with Ms. Plater during today's visit. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab., specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov At the completion of the visit, this visit summary was reviewed with you. A copy of this visit summary was printed and provided to you during the visit. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov (336)317-5003 For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 6/17/2026 Number Present: 2 Completed Date: 6/17/2026 Age: From 3 To 3 Total Minutes: 175 Time In: 10:05 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Dorothy Plater, Operator, assisted me with the visit. Shameka Thompson, Operator, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; a maximum of five preschoolers at any time; serves no more than two infants under age one, and children in approved spaces only. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 87% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Plater stated she, Ms. Thompson, Ms. Plater’s adult grandson, and Ms. Plater’s minor great grandson are the only people living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed the children in care playing outdoors, playing with toys, engaging in conversations, circle time, games, general routines and other activities with Ms. Plater during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage of hazardous items was monitored today and found to be in compliance. Child Care Rule .1719 (a) (1) was monitored for compliance. A playground inspection was recorded 6/01/2026. A fire drill was recorded 6/16/2026. A lockdown drill for the facility was recorded on 6/16/26. There are currently no pets at the home. Ms. Plater’s stated the program does not participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 1856 The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file. A training certificate for Emergency Preparedness and Response was not observed on file for one operator. .1714(b) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The Emergency Preparedness and Response Plan was last updated on 1/05/2025. .1714(e ) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. A training certificate for Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not observed on file for one operator. .1703(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 7/01/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 4948 Martin View Lane Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: The Emergency Preparedness and Response Plan was last updated on 1/05/2025. A training certificate for Emergency Preparedness and Response was not observed on file for one operator. A training certificate for Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not observed on file for the second operator. It is important for all required safety trainings and documentation to be current and on file at all times to ensure the health and safety of children enrolled. If a situation occurred in which an emergency evacuation was necessary, it is critical for the EPR Plan to be current for staff and emergency personnel to access. I observed a training certificate for Emergency Preparedness and Response dated 2/22/2022 completed by the first operator during my Annual Compliance visit conducted on 11/20/25, although the certificate was not available for review during today’s visit. I observed a training certificate for Recognizing and Responding to Suspicions of Child Abuse and Maltreatment dated 8/02/2023 completed by the additional operator during my Annual Compliance visit conducted on 11/20/25, although the certificate was not available for review during today’s visit. Consultation provided during today’s visit: The following Child Care Rule was discussed with Ms. Plater during the visit: 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME Ms. Plater stated the facility will be choosing Pathway 2 for Classroom & Instructional Quality. She stated she is currently waiting on her status letter from the education information submitted to DCDEE Works to be processed. We discussed when Ms. Thompson formally applies for the Rated License and submits the remaining documentation required, an unannounced Annual Compliance with a Rated License visit will be conducted. Monitor the back right and right front sections of the fencing surrounding the outdoor playground (when standing at the playground gate with the home on the left), as all sections of fencing must be at least four feet in height. You may consider adding lattice or fence extenders to the top of these sections of fencing. Record the date the EPR Plan was reviewed each year for both operators. You may consider posting in writing notification to all parents of the smoking and tobacco restriction. The FCCH AND CENTERS LOCATED IN A RESIDENCE OPERATOR’S STATEMENTS OF RESPONSIBILITY form updated 6/2026 was reviewed with Ms. Plater during today's visit. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab., specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov At the completion of the visit, this visit summary was reviewed with you. A copy of this visit summary was printed and provided to you during the visit. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov (336)317-5003 For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1711 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 11/20/2025 Number Present: 3 Completed Date: 11/20/2025 Age: From 3 To 3 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Dorothy Plater, Operator. Operator, Shameka Thompson, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only, a maximum of five preschoolers at any time; children in approved spaces only, and serves no more than two infants under age one. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. I observed the children in care playing with toys, engaging in conversations, play, art, and gross motor activities with Mrs. Plater, and participating in general routines during the visit. I observed developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 1/07/2025. A Verification of Required Information for Operator and Additional Caregivers form was completed for the each Operator during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill recorded was conducted on 6/16/2024. The most recent lockdown drill was documented on 6/16/2024. The last outdoor inspection was documented on 10/27/2025. There are currently no pets at the home. Child Care Rule .1719 (a) (1) was monitored for compliance. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. Ms. Plater stated she does not transport children enrolled or participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 543 Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. Upon arrival to the facility, children two and three years of age were observed watching a cartoon with Donald Duck and Goofy. .1718(c) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground inspection was not observed on file for the month of September, 2025. 10A NCAC .1721(e)(5)(A-F) 716 Electrical outlets not in use were not covered. One electrical outlet near the refrigerator was observed to not have a safety cover. 10A NCAC .1719(a)(27) 905 Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator's signature, were not available. A fire drill had not been recorded since 6/16/2025. .1721 (e )(2) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Health assessments for two children enrolled were not observed to be on file for review. GS 110-91(1); 10A NCAC 09.1721(a)(1) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three children enrolled in care did not have a time of arrival recorded on the attendance sheet. .1721(e)(6) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. A lockdown or shelter-in-place drill had not been recorded since 6/16/2025. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. One plastic grocery bag was observed in a basket on the floor of the space designated for childcare and accessible to a child under three years of age. .1719(a)(18) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. An ice pack labeled Keep Out of Reach of Children was observed inside a First Aid kit which was not kept in locked storage. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 12/04/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 4948 Martin View Lane Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: A fire drill had not been recorded since 6/16/2025. A lockdown or shelter-in-place drill had not been recorded since 6/16/2025. A playground inspection was not observed on file for the month of September, 2025. Health assessments for two children enrolled were not observed to be on file for review. It is imperative that all required records are current and file for review to ensure the health, safety, and quality of care for children enrolled. Ms. Plater stated she does not maintain these records and was unaware these were not on file for review. Consultation provided following today’s visit: The following Child Care Rules were reviewed with Ms. Plater during the visit: 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME (a)(1) The battery-operated smoke detector located in the areas designated for child was tested and functional, but was chirping, due to needing batteries. All emergency detectors should be maintained and fully functional at all times in the event an emergency should arise. Ms. Plater stated she will replace the batteries this afternoon. A gap beneath the right side of the fencing on the playground (facing the back of the playground with the home on the left) was observed which was approximately six inches tall and five feet wide; you may consider placing a barrier along this area to ensure children cannot crawl beneath this area of fencing. Please ensure an off-premise activities form is on file from parents for children to participate in activities outside the fenced-in area if there are times children use sidewalk chalk in the driveway. The needle of the fire extinguisher gauge reading is still in the green zone, but nearing the red zone on the left, which means it is undercharged and needs servicing; please continue to monitor this and replace this extinguisher before the needle moves to the red zone. • You must notify your consultant 30 days prior to changing the ownership status of your facility. As the Hold Harmless period has ended, and preparations for the new QRIS Modernization process are underway, I have included the link below to DCDEE’s NC Child Care Commission’s QRIS Modernization Plan (QRIS Reform) website link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization • Consider participating in an outreach assessment: https://ncrlap.org/Resources/pages/outreachassessments/ • Visit the NCRLAP website: Get Ready for the 3s (ECERS-3, ITERS-3, FCCERS-3) https://ncrlap.org/Resources/pages/get-ready-for-3s/ Additionally, you may consider reaching out to local partners at Child Care Resource Center and/or Smart Start of Forsyth County. Their teams are working diligently to support programs with training and more detailed information on the ERS-3 at this time. Beginning in October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab. Specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 11/20/2025 Number Present: 3 Completed Date: 11/20/2025 Age: From 3 To 3 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Dorothy Plater, Operator. Operator, Shameka Thompson, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only, a maximum of five preschoolers at any time; children in approved spaces only, and serves no more than two infants under age one. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. I observed the children in care playing with toys, engaging in conversations, play, art, and gross motor activities with Mrs. Plater, and participating in general routines during the visit. I observed developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 1/07/2025. A Verification of Required Information for Operator and Additional Caregivers form was completed for the each Operator during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill recorded was conducted on 6/16/2024. The most recent lockdown drill was documented on 6/16/2024. The last outdoor inspection was documented on 10/27/2025. There are currently no pets at the home. Child Care Rule .1719 (a) (1) was monitored for compliance. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. Ms. Plater stated she does not transport children enrolled or participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 543 Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. Upon arrival to the facility, children two and three years of age were observed watching a cartoon with Donald Duck and Goofy. .1718(c) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground inspection was not observed on file for the month of September, 2025. 10A NCAC .1721(e)(5)(A-F) 716 Electrical outlets not in use were not covered. One electrical outlet near the refrigerator was observed to not have a safety cover. 10A NCAC .1719(a)(27) 905 Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator's signature, were not available. A fire drill had not been recorded since 6/16/2025. .1721 (e )(2) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Health assessments for two children enrolled were not observed to be on file for review. GS 110-91(1); 10A NCAC 09.1721(a)(1) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three children enrolled in care did not have a time of arrival recorded on the attendance sheet. .1721(e)(6) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. A lockdown or shelter-in-place drill had not been recorded since 6/16/2025. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. One plastic grocery bag was observed in a basket on the floor of the space designated for childcare and accessible to a child under three years of age. .1719(a)(18) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. An ice pack labeled Keep Out of Reach of Children was observed inside a First Aid kit which was not kept in locked storage. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 12/04/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 4948 Martin View Lane Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: A fire drill had not been recorded since 6/16/2025. A lockdown or shelter-in-place drill had not been recorded since 6/16/2025. A playground inspection was not observed on file for the month of September, 2025. Health assessments for two children enrolled were not observed to be on file for review. It is imperative that all required records are current and file for review to ensure the health, safety, and quality of care for children enrolled. Ms. Plater stated she does not maintain these records and was unaware these were not on file for review. Consultation provided following today’s visit: The following Child Care Rules were reviewed with Ms. Plater during the visit: 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME (a)(1) The battery-operated smoke detector located in the areas designated for child was tested and functional, but was chirping, due to needing batteries. All emergency detectors should be maintained and fully functional at all times in the event an emergency should arise. Ms. Plater stated she will replace the batteries this afternoon. A gap beneath the right side of the fencing on the playground (facing the back of the playground with the home on the left) was observed which was approximately six inches tall and five feet wide; you may consider placing a barrier along this area to ensure children cannot crawl beneath this area of fencing. Please ensure an off-premise activities form is on file from parents for children to participate in activities outside the fenced-in area if there are times children use sidewalk chalk in the driveway. The needle of the fire extinguisher gauge reading is still in the green zone, but nearing the red zone on the left, which means it is undercharged and needs servicing; please continue to monitor this and replace this extinguisher before the needle moves to the red zone. • You must notify your consultant 30 days prior to changing the ownership status of your facility. As the Hold Harmless period has ended, and preparations for the new QRIS Modernization process are underway, I have included the link below to DCDEE’s NC Child Care Commission’s QRIS Modernization Plan (QRIS Reform) website link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization • Consider participating in an outreach assessment: https://ncrlap.org/Resources/pages/outreachassessments/ • Visit the NCRLAP website: Get Ready for the 3s (ECERS-3, ITERS-3, FCCERS-3) https://ncrlap.org/Resources/pages/get-ready-for-3s/ Additionally, you may consider reaching out to local partners at Child Care Resource Center and/or Smart Start of Forsyth County. Their teams are working diligently to support programs with training and more detailed information on the ERS-3 at this time. Beginning in October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab. Specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1721 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 11/20/2025 Number Present: 3 Completed Date: 11/20/2025 Age: From 3 To 3 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Dorothy Plater, Operator. Operator, Shameka Thompson, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only, a maximum of five preschoolers at any time; children in approved spaces only, and serves no more than two infants under age one. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. I observed the children in care playing with toys, engaging in conversations, play, art, and gross motor activities with Mrs. Plater, and participating in general routines during the visit. I observed developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 1/07/2025. A Verification of Required Information for Operator and Additional Caregivers form was completed for the each Operator during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill recorded was conducted on 6/16/2024. The most recent lockdown drill was documented on 6/16/2024. The last outdoor inspection was documented on 10/27/2025. There are currently no pets at the home. Child Care Rule .1719 (a) (1) was monitored for compliance. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. Ms. Plater stated she does not transport children enrolled or participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 543 Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. Upon arrival to the facility, children two and three years of age were observed watching a cartoon with Donald Duck and Goofy. .1718(c) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground inspection was not observed on file for the month of September, 2025. 10A NCAC .1721(e)(5)(A-F) 716 Electrical outlets not in use were not covered. One electrical outlet near the refrigerator was observed to not have a safety cover. 10A NCAC .1719(a)(27) 905 Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator's signature, were not available. A fire drill had not been recorded since 6/16/2025. .1721 (e )(2) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Health assessments for two children enrolled were not observed to be on file for review. GS 110-91(1); 10A NCAC 09.1721(a)(1) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three children enrolled in care did not have a time of arrival recorded on the attendance sheet. .1721(e)(6) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. A lockdown or shelter-in-place drill had not been recorded since 6/16/2025. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. One plastic grocery bag was observed in a basket on the floor of the space designated for childcare and accessible to a child under three years of age. .1719(a)(18) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. An ice pack labeled Keep Out of Reach of Children was observed inside a First Aid kit which was not kept in locked storage. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 12/04/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 4948 Martin View Lane Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: A fire drill had not been recorded since 6/16/2025. A lockdown or shelter-in-place drill had not been recorded since 6/16/2025. A playground inspection was not observed on file for the month of September, 2025. Health assessments for two children enrolled were not observed to be on file for review. It is imperative that all required records are current and file for review to ensure the health, safety, and quality of care for children enrolled. Ms. Plater stated she does not maintain these records and was unaware these were not on file for review. Consultation provided following today’s visit: The following Child Care Rules were reviewed with Ms. Plater during the visit: 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME (a)(1) The battery-operated smoke detector located in the areas designated for child was tested and functional, but was chirping, due to needing batteries. All emergency detectors should be maintained and fully functional at all times in the event an emergency should arise. Ms. Plater stated she will replace the batteries this afternoon. A gap beneath the right side of the fencing on the playground (facing the back of the playground with the home on the left) was observed which was approximately six inches tall and five feet wide; you may consider placing a barrier along this area to ensure children cannot crawl beneath this area of fencing. Please ensure an off-premise activities form is on file from parents for children to participate in activities outside the fenced-in area if there are times children use sidewalk chalk in the driveway. The needle of the fire extinguisher gauge reading is still in the green zone, but nearing the red zone on the left, which means it is undercharged and needs servicing; please continue to monitor this and replace this extinguisher before the needle moves to the red zone. • You must notify your consultant 30 days prior to changing the ownership status of your facility. As the Hold Harmless period has ended, and preparations for the new QRIS Modernization process are underway, I have included the link below to DCDEE’s NC Child Care Commission’s QRIS Modernization Plan (QRIS Reform) website link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization • Consider participating in an outreach assessment: https://ncrlap.org/Resources/pages/outreachassessments/ • Visit the NCRLAP website: Get Ready for the 3s (ECERS-3, ITERS-3, FCCERS-3) https://ncrlap.org/Resources/pages/get-ready-for-3s/ Additionally, you may consider reaching out to local partners at Child Care Resource Center and/or Smart Start of Forsyth County. Their teams are working diligently to support programs with training and more detailed information on the ERS-3 at this time. Beginning in October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab. Specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 11/20/2025 Number Present: 3 Completed Date: 11/20/2025 Age: From 3 To 3 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Dorothy Plater, Operator. Operator, Shameka Thompson, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only, a maximum of five preschoolers at any time; children in approved spaces only, and serves no more than two infants under age one. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. I observed the children in care playing with toys, engaging in conversations, play, art, and gross motor activities with Mrs. Plater, and participating in general routines during the visit. I observed developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 1/07/2025. A Verification of Required Information for Operator and Additional Caregivers form was completed for the each Operator during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill recorded was conducted on 6/16/2024. The most recent lockdown drill was documented on 6/16/2024. The last outdoor inspection was documented on 10/27/2025. There are currently no pets at the home. Child Care Rule .1719 (a) (1) was monitored for compliance. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. Ms. Plater stated she does not transport children enrolled or participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 543 Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. Upon arrival to the facility, children two and three years of age were observed watching a cartoon with Donald Duck and Goofy. .1718(c) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground inspection was not observed on file for the month of September, 2025. 10A NCAC .1721(e)(5)(A-F) 716 Electrical outlets not in use were not covered. One electrical outlet near the refrigerator was observed to not have a safety cover. 10A NCAC .1719(a)(27) 905 Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator's signature, were not available. A fire drill had not been recorded since 6/16/2025. .1721 (e )(2) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Health assessments for two children enrolled were not observed to be on file for review. GS 110-91(1); 10A NCAC 09.1721(a)(1) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three children enrolled in care did not have a time of arrival recorded on the attendance sheet. .1721(e)(6) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. A lockdown or shelter-in-place drill had not been recorded since 6/16/2025. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. One plastic grocery bag was observed in a basket on the floor of the space designated for childcare and accessible to a child under three years of age. .1719(a)(18) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. An ice pack labeled Keep Out of Reach of Children was observed inside a First Aid kit which was not kept in locked storage. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 12/04/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 4948 Martin View Lane Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: A fire drill had not been recorded since 6/16/2025. A lockdown or shelter-in-place drill had not been recorded since 6/16/2025. A playground inspection was not observed on file for the month of September, 2025. Health assessments for two children enrolled were not observed to be on file for review. It is imperative that all required records are current and file for review to ensure the health, safety, and quality of care for children enrolled. Ms. Plater stated she does not maintain these records and was unaware these were not on file for review. Consultation provided following today’s visit: The following Child Care Rules were reviewed with Ms. Plater during the visit: 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME (a)(1) The battery-operated smoke detector located in the areas designated for child was tested and functional, but was chirping, due to needing batteries. All emergency detectors should be maintained and fully functional at all times in the event an emergency should arise. Ms. Plater stated she will replace the batteries this afternoon. A gap beneath the right side of the fencing on the playground (facing the back of the playground with the home on the left) was observed which was approximately six inches tall and five feet wide; you may consider placing a barrier along this area to ensure children cannot crawl beneath this area of fencing. Please ensure an off-premise activities form is on file from parents for children to participate in activities outside the fenced-in area if there are times children use sidewalk chalk in the driveway. The needle of the fire extinguisher gauge reading is still in the green zone, but nearing the red zone on the left, which means it is undercharged and needs servicing; please continue to monitor this and replace this extinguisher before the needle moves to the red zone. • You must notify your consultant 30 days prior to changing the ownership status of your facility. As the Hold Harmless period has ended, and preparations for the new QRIS Modernization process are underway, I have included the link below to DCDEE’s NC Child Care Commission’s QRIS Modernization Plan (QRIS Reform) website link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization • Consider participating in an outreach assessment: https://ncrlap.org/Resources/pages/outreachassessments/ • Visit the NCRLAP website: Get Ready for the 3s (ECERS-3, ITERS-3, FCCERS-3) https://ncrlap.org/Resources/pages/get-ready-for-3s/ Additionally, you may consider reaching out to local partners at Child Care Resource Center and/or Smart Start of Forsyth County. Their teams are working diligently to support programs with training and more detailed information on the ERS-3 at this time. Beginning in October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab. Specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 11/20/2025 Number Present: 3 Completed Date: 11/20/2025 Age: From 3 To 3 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Dorothy Plater, Operator. Operator, Shameka Thompson, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only, a maximum of five preschoolers at any time; children in approved spaces only, and serves no more than two infants under age one. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. I observed the children in care playing with toys, engaging in conversations, play, art, and gross motor activities with Mrs. Plater, and participating in general routines during the visit. I observed developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 1/07/2025. A Verification of Required Information for Operator and Additional Caregivers form was completed for the each Operator during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill recorded was conducted on 6/16/2024. The most recent lockdown drill was documented on 6/16/2024. The last outdoor inspection was documented on 10/27/2025. There are currently no pets at the home. Child Care Rule .1719 (a) (1) was monitored for compliance. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. Ms. Plater stated she does not transport children enrolled or participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 543 Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. Upon arrival to the facility, children two and three years of age were observed watching a cartoon with Donald Duck and Goofy. .1718(c) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground inspection was not observed on file for the month of September, 2025. 10A NCAC .1721(e)(5)(A-F) 716 Electrical outlets not in use were not covered. One electrical outlet near the refrigerator was observed to not have a safety cover. 10A NCAC .1719(a)(27) 905 Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator's signature, were not available. A fire drill had not been recorded since 6/16/2025. .1721 (e )(2) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Health assessments for two children enrolled were not observed to be on file for review. GS 110-91(1); 10A NCAC 09.1721(a)(1) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three children enrolled in care did not have a time of arrival recorded on the attendance sheet. .1721(e)(6) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. A lockdown or shelter-in-place drill had not been recorded since 6/16/2025. .1719(a )(16) & .1721(e )(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. One plastic grocery bag was observed in a basket on the floor of the space designated for childcare and accessible to a child under three years of age. .1719(a)(18) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. An ice pack labeled Keep Out of Reach of Children was observed inside a First Aid kit which was not kept in locked storage. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 12/04/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 4948 Martin View Lane Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: A fire drill had not been recorded since 6/16/2025. A lockdown or shelter-in-place drill had not been recorded since 6/16/2025. A playground inspection was not observed on file for the month of September, 2025. Health assessments for two children enrolled were not observed to be on file for review. It is imperative that all required records are current and file for review to ensure the health, safety, and quality of care for children enrolled. Ms. Plater stated she does not maintain these records and was unaware these were not on file for review. Consultation provided following today’s visit: The following Child Care Rules were reviewed with Ms. Plater during the visit: 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME (a)(1) The battery-operated smoke detector located in the areas designated for child was tested and functional, but was chirping, due to needing batteries. All emergency detectors should be maintained and fully functional at all times in the event an emergency should arise. Ms. Plater stated she will replace the batteries this afternoon. A gap beneath the right side of the fencing on the playground (facing the back of the playground with the home on the left) was observed which was approximately six inches tall and five feet wide; you may consider placing a barrier along this area to ensure children cannot crawl beneath this area of fencing. Please ensure an off-premise activities form is on file from parents for children to participate in activities outside the fenced-in area if there are times children use sidewalk chalk in the driveway. The needle of the fire extinguisher gauge reading is still in the green zone, but nearing the red zone on the left, which means it is undercharged and needs servicing; please continue to monitor this and replace this extinguisher before the needle moves to the red zone. • You must notify your consultant 30 days prior to changing the ownership status of your facility. As the Hold Harmless period has ended, and preparations for the new QRIS Modernization process are underway, I have included the link below to DCDEE’s NC Child Care Commission’s QRIS Modernization Plan (QRIS Reform) website link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization • Consider participating in an outreach assessment: https://ncrlap.org/Resources/pages/outreachassessments/ • Visit the NCRLAP website: Get Ready for the 3s (ECERS-3, ITERS-3, FCCERS-3) https://ncrlap.org/Resources/pages/get-ready-for-3s/ Additionally, you may consider reaching out to local partners at Child Care Resource Center and/or Smart Start of Forsyth County. Their teams are working diligently to support programs with training and more detailed information on the ERS-3 at this time. Beginning in October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab. Specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: SUSAN BROWN Operation Type: Family CC Home Case Number: 0725-418A Visit Date: 8/1/2025 Number Present: 2 Completed Date: 8/1/2025 Age: From 2 To 3 Total Minutes: 115 Time In: 11:45 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Dorothy Plater, staff member accompanied me during a walk-through of the FCCH. During the visit, I discussed the allegations with Shameka Thompson, operator; an additional staff member and a member of the household. Your license was made inactive, effective today. This means you must immediately contact parent(s) or guardian(s) of each child currently present/enrolled, notify them the Division made your license inactive, and allow them to make other child care arrangements and/or pick up their child(ren) as soon as possible, but no later than the end of this shift. You cannot provide care to children while your license is inactive. The Division may conduct follow-up visits at any time to verify you are no longer providing care to children. If it is determined you are operating, by caring for children while your license is inactive, more stringent action, up to and including summary suspension of the license may occur. Limited monitoring of child care requirements occurred during today’s visit. The following violation was confirmed during today’s visit. Violation Number Comment Rule 1846 An individual over the age of 15, who resides in a family child care home or a center located in a residence on a permanent or temporary basis, or those who had their 16th birthday after the initial licensing of a family child care home; did not complete and submit required forms within five business days. The operator's 40-year-old son resides in the family child care home. The operator did not notify the Division of Child Development and Early Education that her adult son was a household member. The operator said the adult son has lived at the family child care home since June 10, 2025. G.S. 110-90.2 & .2703(q) Violations must be corrected immediately. Within one week (August 08, 2025), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me Susan Brown, investigations consultant at email: Susan.Brown@dhhs.nc.gov. You may contact me Susan Brown, investigations consultant at email: Susan.Brown@dhhs.nc.gov., phone:(704) 533-2037 or Elizabeth Nichols, North Central Investigations Team Supervisor at email: Elizabeth.Nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1718 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 7/3/2025 Number Present: 5 Completed Date: 7/3/2025 Age: From 2 To 5 Total Minutes: 120 Time In: 09:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Shameka Thompson, Operator. Additional Caregiver, Dorothy Plater, was also present and assisted me with the visit. Your program currently operates with a 3-Star license effective 2/07/2024. Restrictions include 1st, 2nd, and 3rd shift care, a maximum of five preschool children at any time, children in care on ground level only, no more than two children less than one year of age, and children in approved spaces only. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Thompson stated she, Ms. Plater, Ms. Thompson’s son, and Ms. Thompson’s minor grandson are the only people living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed the children in care playing with toys, engaging in conversations, play, music & movement, and gross motor activities with Mrs. Plater, and participating in general routines during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, ITS-SIDS, and Criminal Background Checks. No medications were observed, nor reported. Storage of hazardous items was monitored today and found to be in compliance. The most recent playground inspection was recorded 5/30/2025. A fire drill was last observed recorded 6/16/2025. A lockdown drill for the facility was recorded on 6/16/2025. There are currently no pets in the home. The program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. A thermometer was not observed for the refrigerator located in the space designated for child care. 10A NCAC 09 .1725(a)(10) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the operator and additional caregiver CBCs were also not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The applications for two children enrolled were not observed in the Ready to Go file. .1714(d)(10) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two thin plastic silverware wrappers and one opened wrapper storing drink boxes were observed stored less than five feet from the ground and accessible to children under the age of three. .1719(a)(18) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 7/17/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: A thermometer was not observed for the refrigerator located in the space designated for child care. It is important to be able to monitor the storage temperatures for perishable items consumed by children for the health and safety of those enrolled. You may consider keeping an extra thermometer on hand in the event something happens to the one stored in the refrigerator. A facility profile for Criminal Background Checks had not been created; hence, the operator and additional caregiver CBCs were also not yet linked to this profile. It is necessary for all staff members to be linked to the FCCH’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Thompson stated she has the instructions I sent via email to complete this process. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Consultation provided during today’s visit: The following Child Care Rules were reviewed with Ms. Thompson during the visit: 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (b-d) regarding screen time 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (a) (8) regarding content required for activity plans Please monitor the outdoor environment for long grass and weeds; Ms. Thompson stated the grass is cut every other week, but with the recent heavy rains, a week had to be skipped. Ms. Thompson stated the grass is already scheduled to be cut next week. Ms. Plater stated during the visit, she enjoyed completing EDU 119 and 131 so much she plans to continue taking courses in Early Childhood Education. Following the visit, this visit summary was reviewed with and provided to you, and you were given the opportunity to ask questions regarding the visit. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 7/3/2025 Number Present: 5 Completed Date: 7/3/2025 Age: From 2 To 5 Total Minutes: 120 Time In: 09:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Shameka Thompson, Operator. Additional Caregiver, Dorothy Plater, was also present and assisted me with the visit. Your program currently operates with a 3-Star license effective 2/07/2024. Restrictions include 1st, 2nd, and 3rd shift care, a maximum of five preschool children at any time, children in care on ground level only, no more than two children less than one year of age, and children in approved spaces only. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Thompson stated she, Ms. Plater, Ms. Thompson’s son, and Ms. Thompson’s minor grandson are the only people living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed the children in care playing with toys, engaging in conversations, play, music & movement, and gross motor activities with Mrs. Plater, and participating in general routines during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, ITS-SIDS, and Criminal Background Checks. No medications were observed, nor reported. Storage of hazardous items was monitored today and found to be in compliance. The most recent playground inspection was recorded 5/30/2025. A fire drill was last observed recorded 6/16/2025. A lockdown drill for the facility was recorded on 6/16/2025. There are currently no pets in the home. The program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. A thermometer was not observed for the refrigerator located in the space designated for child care. 10A NCAC 09 .1725(a)(10) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the operator and additional caregiver CBCs were also not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The applications for two children enrolled were not observed in the Ready to Go file. .1714(d)(10) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two thin plastic silverware wrappers and one opened wrapper storing drink boxes were observed stored less than five feet from the ground and accessible to children under the age of three. .1719(a)(18) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 7/17/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: A thermometer was not observed for the refrigerator located in the space designated for child care. It is important to be able to monitor the storage temperatures for perishable items consumed by children for the health and safety of those enrolled. You may consider keeping an extra thermometer on hand in the event something happens to the one stored in the refrigerator. A facility profile for Criminal Background Checks had not been created; hence, the operator and additional caregiver CBCs were also not yet linked to this profile. It is necessary for all staff members to be linked to the FCCH’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Thompson stated she has the instructions I sent via email to complete this process. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Consultation provided during today’s visit: The following Child Care Rules were reviewed with Ms. Thompson during the visit: 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (b-d) regarding screen time 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (a) (8) regarding content required for activity plans Please monitor the outdoor environment for long grass and weeds; Ms. Thompson stated the grass is cut every other week, but with the recent heavy rains, a week had to be skipped. Ms. Thompson stated the grass is already scheduled to be cut next week. Ms. Plater stated during the visit, she enjoyed completing EDU 119 and 131 so much she plans to continue taking courses in Early Childhood Education. Following the visit, this visit summary was reviewed with and provided to you, and you were given the opportunity to ask questions regarding the visit. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 7/3/2025 Number Present: 5 Completed Date: 7/3/2025 Age: From 2 To 5 Total Minutes: 120 Time In: 09:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Shameka Thompson, Operator. Additional Caregiver, Dorothy Plater, was also present and assisted me with the visit. Your program currently operates with a 3-Star license effective 2/07/2024. Restrictions include 1st, 2nd, and 3rd shift care, a maximum of five preschool children at any time, children in care on ground level only, no more than two children less than one year of age, and children in approved spaces only. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Thompson stated she, Ms. Plater, Ms. Thompson’s son, and Ms. Thompson’s minor grandson are the only people living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed the children in care playing with toys, engaging in conversations, play, music & movement, and gross motor activities with Mrs. Plater, and participating in general routines during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, ITS-SIDS, and Criminal Background Checks. No medications were observed, nor reported. Storage of hazardous items was monitored today and found to be in compliance. The most recent playground inspection was recorded 5/30/2025. A fire drill was last observed recorded 6/16/2025. A lockdown drill for the facility was recorded on 6/16/2025. There are currently no pets in the home. The program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. A thermometer was not observed for the refrigerator located in the space designated for child care. 10A NCAC 09 .1725(a)(10) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the operator and additional caregiver CBCs were also not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The applications for two children enrolled were not observed in the Ready to Go file. .1714(d)(10) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two thin plastic silverware wrappers and one opened wrapper storing drink boxes were observed stored less than five feet from the ground and accessible to children under the age of three. .1719(a)(18) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 7/17/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: A thermometer was not observed for the refrigerator located in the space designated for child care. It is important to be able to monitor the storage temperatures for perishable items consumed by children for the health and safety of those enrolled. You may consider keeping an extra thermometer on hand in the event something happens to the one stored in the refrigerator. A facility profile for Criminal Background Checks had not been created; hence, the operator and additional caregiver CBCs were also not yet linked to this profile. It is necessary for all staff members to be linked to the FCCH’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Thompson stated she has the instructions I sent via email to complete this process. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Consultation provided during today’s visit: The following Child Care Rules were reviewed with Ms. Thompson during the visit: 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (b-d) regarding screen time 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (a) (8) regarding content required for activity plans Please monitor the outdoor environment for long grass and weeds; Ms. Thompson stated the grass is cut every other week, but with the recent heavy rains, a week had to be skipped. Ms. Thompson stated the grass is already scheduled to be cut next week. Ms. Plater stated during the visit, she enjoyed completing EDU 119 and 131 so much she plans to continue taking courses in Early Childhood Education. Following the visit, this visit summary was reviewed with and provided to you, and you were given the opportunity to ask questions regarding the visit. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 7/3/2025 Number Present: 5 Completed Date: 7/3/2025 Age: From 2 To 5 Total Minutes: 120 Time In: 09:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Shameka Thompson, Operator. Additional Caregiver, Dorothy Plater, was also present and assisted me with the visit. Your program currently operates with a 3-Star license effective 2/07/2024. Restrictions include 1st, 2nd, and 3rd shift care, a maximum of five preschool children at any time, children in care on ground level only, no more than two children less than one year of age, and children in approved spaces only. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Thompson stated she, Ms. Plater, Ms. Thompson’s son, and Ms. Thompson’s minor grandson are the only people living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed the children in care playing with toys, engaging in conversations, play, music & movement, and gross motor activities with Mrs. Plater, and participating in general routines during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, ITS-SIDS, and Criminal Background Checks. No medications were observed, nor reported. Storage of hazardous items was monitored today and found to be in compliance. The most recent playground inspection was recorded 5/30/2025. A fire drill was last observed recorded 6/16/2025. A lockdown drill for the facility was recorded on 6/16/2025. There are currently no pets in the home. The program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. A thermometer was not observed for the refrigerator located in the space designated for child care. 10A NCAC 09 .1725(a)(10) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the operator and additional caregiver CBCs were also not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The applications for two children enrolled were not observed in the Ready to Go file. .1714(d)(10) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two thin plastic silverware wrappers and one opened wrapper storing drink boxes were observed stored less than five feet from the ground and accessible to children under the age of three. .1719(a)(18) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 7/17/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: A thermometer was not observed for the refrigerator located in the space designated for child care. It is important to be able to monitor the storage temperatures for perishable items consumed by children for the health and safety of those enrolled. You may consider keeping an extra thermometer on hand in the event something happens to the one stored in the refrigerator. A facility profile for Criminal Background Checks had not been created; hence, the operator and additional caregiver CBCs were also not yet linked to this profile. It is necessary for all staff members to be linked to the FCCH’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Thompson stated she has the instructions I sent via email to complete this process. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Consultation provided during today’s visit: The following Child Care Rules were reviewed with Ms. Thompson during the visit: 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (b-d) regarding screen time 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (a) (8) regarding content required for activity plans Please monitor the outdoor environment for long grass and weeds; Ms. Thompson stated the grass is cut every other week, but with the recent heavy rains, a week had to be skipped. Ms. Thompson stated the grass is already scheduled to be cut next week. Ms. Plater stated during the visit, she enjoyed completing EDU 119 and 131 so much she plans to continue taking courses in Early Childhood Education. Following the visit, this visit summary was reviewed with and provided to you, and you were given the opportunity to ask questions regarding the visit. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1707 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 1/7/2025 Number Present: 0 Completed Date: 1/7/2025 Age: From 0 To 0 Total Minutes: 248 Time In: 09:37 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Shameka Thompson, Operator. Additional caregiver, Dorothy Plater, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only, a maximum of five preschoolers at any time; children in approved spaces only, and serves no more than two infants under age one. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. The facility was open for care, but due to inclement weather, no children were present during the visit. I observed developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 2/01/2024. A Verification of Required Information for Operator and Additional Caregivers form was completed for the Operator and Additional Caregiver during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 12/11/2024. The most recent lockdown drill was documented on 12/12/2024. The last outdoor inspection was documented on 12/12/2024. There are currently no pets at the home. Child Care Rule .1719 (a) (1) was monitored for compliance. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. Ms. Thompson stated she does not transport children enrolled or participate in aquatic or off-premise activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 305 Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. NCAC 513.1; .1707(3) 703 Emptied firearms (handguns, rifles, shotguns, etc.) and ammunition (bullets, shotgun shells) were not stored separately in locked storage. A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. .1719(a)(2) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. .1719 (a)(7) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. A signed Discipline Policy was not observed on file for one child enrolled. G.S.110-91(10); .1727(a)&(b) 1831 A valid qualification letter was not on file and available for review at the facility. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/21/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: • A signed Discipline Policy was not observed on file for one child enrolled. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son; each individual was observed to have a valid CBC in the ABCMS system. It is imperative that all required records are current and file for review to ensure the health, safety, and quality of care for children enrolled. Ms. Thompson stated she would contact the Criminal Background Check Unit for guidance in accessing the ABCMS system as soon as possible to print each qualification letter. • The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. All emergency detectors should be maintained and fully functional at all times in the event an emergency should arise. Ms. Thompson stated she will have the batteries replaced prior to children attending the facility again. • A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. Ms. Thompson stated she was unaware these needed to be locked separately and that she has another safe in which she will store the ammunition for the firearm. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. Consultation provided following today’s visit: The following Child Care Rules were reviewed with Ms. Thompson following the visit: 10A NCAC 09 .1727 DISCIPLINE POLICY (c ) (2) 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (b) 10A NCAC 09 .1707 BUILDING REQUIREMENTS The applicant shall ensure that the family child care home complies with the following requirements: (6) all indoor areas used by children are heated when the indoor temperature is below 65 degrees and ventilated when the indoor temperature is above 85 degrees; Please update your Written Plan of Care to reflect Ms. Plater as an Additional Caregiver; provide an updated copy of this plan to parents of each child enrolled to sign; and placed a signed, updated copy of this form in each child’s file. If children enrolled (age three and over only) are offered screen time, please record this time on a Screen Time Log, available on the Division website at: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/S/Screen_Time_Log.pdf?ver=-MlyZ0xCl7WjlH3OrWFQXQ%3d%3d Eight hours of annual ongoing training must be completed by Ms. Thompson by 2/01/2025; once these are completed, please send me verification these trainings. Ms. Plater has completed EDU 145 and 146 (Child Development II and Child Guidance); she is registered to begin EDU 119 and EDU 131 (NC ECE Credentials and Child, Family, and Community) in March, 2025. • You must notify your consultant 30 days prior to changing the ownership status of your facility. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1714 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 1/7/2025 Number Present: 0 Completed Date: 1/7/2025 Age: From 0 To 0 Total Minutes: 248 Time In: 09:37 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Shameka Thompson, Operator. Additional caregiver, Dorothy Plater, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only, a maximum of five preschoolers at any time; children in approved spaces only, and serves no more than two infants under age one. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. The facility was open for care, but due to inclement weather, no children were present during the visit. I observed developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 2/01/2024. A Verification of Required Information for Operator and Additional Caregivers form was completed for the Operator and Additional Caregiver during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 12/11/2024. The most recent lockdown drill was documented on 12/12/2024. The last outdoor inspection was documented on 12/12/2024. There are currently no pets at the home. Child Care Rule .1719 (a) (1) was monitored for compliance. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. Ms. Thompson stated she does not transport children enrolled or participate in aquatic or off-premise activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 305 Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. NCAC 513.1; .1707(3) 703 Emptied firearms (handguns, rifles, shotguns, etc.) and ammunition (bullets, shotgun shells) were not stored separately in locked storage. A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. .1719(a)(2) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. .1719 (a)(7) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. A signed Discipline Policy was not observed on file for one child enrolled. G.S.110-91(10); .1727(a)&(b) 1831 A valid qualification letter was not on file and available for review at the facility. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/21/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: • A signed Discipline Policy was not observed on file for one child enrolled. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son; each individual was observed to have a valid CBC in the ABCMS system. It is imperative that all required records are current and file for review to ensure the health, safety, and quality of care for children enrolled. Ms. Thompson stated she would contact the Criminal Background Check Unit for guidance in accessing the ABCMS system as soon as possible to print each qualification letter. • The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. All emergency detectors should be maintained and fully functional at all times in the event an emergency should arise. Ms. Thompson stated she will have the batteries replaced prior to children attending the facility again. • A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. Ms. Thompson stated she was unaware these needed to be locked separately and that she has another safe in which she will store the ammunition for the firearm. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. Consultation provided following today’s visit: The following Child Care Rules were reviewed with Ms. Thompson following the visit: 10A NCAC 09 .1727 DISCIPLINE POLICY (c ) (2) 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (b) 10A NCAC 09 .1707 BUILDING REQUIREMENTS The applicant shall ensure that the family child care home complies with the following requirements: (6) all indoor areas used by children are heated when the indoor temperature is below 65 degrees and ventilated when the indoor temperature is above 85 degrees; Please update your Written Plan of Care to reflect Ms. Plater as an Additional Caregiver; provide an updated copy of this plan to parents of each child enrolled to sign; and placed a signed, updated copy of this form in each child’s file. If children enrolled (age three and over only) are offered screen time, please record this time on a Screen Time Log, available on the Division website at: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/S/Screen_Time_Log.pdf?ver=-MlyZ0xCl7WjlH3OrWFQXQ%3d%3d Eight hours of annual ongoing training must be completed by Ms. Thompson by 2/01/2025; once these are completed, please send me verification these trainings. Ms. Plater has completed EDU 145 and 146 (Child Development II and Child Guidance); she is registered to begin EDU 119 and EDU 131 (NC ECE Credentials and Child, Family, and Community) in March, 2025. • You must notify your consultant 30 days prior to changing the ownership status of your facility. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1727 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 1/7/2025 Number Present: 0 Completed Date: 1/7/2025 Age: From 0 To 0 Total Minutes: 248 Time In: 09:37 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Shameka Thompson, Operator. Additional caregiver, Dorothy Plater, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only, a maximum of five preschoolers at any time; children in approved spaces only, and serves no more than two infants under age one. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. The facility was open for care, but due to inclement weather, no children were present during the visit. I observed developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 2/01/2024. A Verification of Required Information for Operator and Additional Caregivers form was completed for the Operator and Additional Caregiver during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 12/11/2024. The most recent lockdown drill was documented on 12/12/2024. The last outdoor inspection was documented on 12/12/2024. There are currently no pets at the home. Child Care Rule .1719 (a) (1) was monitored for compliance. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. Ms. Thompson stated she does not transport children enrolled or participate in aquatic or off-premise activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 305 Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. NCAC 513.1; .1707(3) 703 Emptied firearms (handguns, rifles, shotguns, etc.) and ammunition (bullets, shotgun shells) were not stored separately in locked storage. A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. .1719(a)(2) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. .1719 (a)(7) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. A signed Discipline Policy was not observed on file for one child enrolled. G.S.110-91(10); .1727(a)&(b) 1831 A valid qualification letter was not on file and available for review at the facility. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/21/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: • A signed Discipline Policy was not observed on file for one child enrolled. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son; each individual was observed to have a valid CBC in the ABCMS system. It is imperative that all required records are current and file for review to ensure the health, safety, and quality of care for children enrolled. Ms. Thompson stated she would contact the Criminal Background Check Unit for guidance in accessing the ABCMS system as soon as possible to print each qualification letter. • The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. All emergency detectors should be maintained and fully functional at all times in the event an emergency should arise. Ms. Thompson stated she will have the batteries replaced prior to children attending the facility again. • A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. Ms. Thompson stated she was unaware these needed to be locked separately and that she has another safe in which she will store the ammunition for the firearm. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. Consultation provided following today’s visit: The following Child Care Rules were reviewed with Ms. Thompson following the visit: 10A NCAC 09 .1727 DISCIPLINE POLICY (c ) (2) 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (b) 10A NCAC 09 .1707 BUILDING REQUIREMENTS The applicant shall ensure that the family child care home complies with the following requirements: (6) all indoor areas used by children are heated when the indoor temperature is below 65 degrees and ventilated when the indoor temperature is above 85 degrees; Please update your Written Plan of Care to reflect Ms. Plater as an Additional Caregiver; provide an updated copy of this plan to parents of each child enrolled to sign; and placed a signed, updated copy of this form in each child’s file. If children enrolled (age three and over only) are offered screen time, please record this time on a Screen Time Log, available on the Division website at: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/S/Screen_Time_Log.pdf?ver=-MlyZ0xCl7WjlH3OrWFQXQ%3d%3d Eight hours of annual ongoing training must be completed by Ms. Thompson by 2/01/2025; once these are completed, please send me verification these trainings. Ms. Plater has completed EDU 145 and 146 (Child Development II and Child Guidance); she is registered to begin EDU 119 and EDU 131 (NC ECE Credentials and Child, Family, and Community) in March, 2025. • You must notify your consultant 30 days prior to changing the ownership status of your facility. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 1/7/2025 Number Present: 0 Completed Date: 1/7/2025 Age: From 0 To 0 Total Minutes: 248 Time In: 09:37 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Shameka Thompson, Operator. Additional caregiver, Dorothy Plater, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only, a maximum of five preschoolers at any time; children in approved spaces only, and serves no more than two infants under age one. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. The facility was open for care, but due to inclement weather, no children were present during the visit. I observed developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 2/01/2024. A Verification of Required Information for Operator and Additional Caregivers form was completed for the Operator and Additional Caregiver during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 12/11/2024. The most recent lockdown drill was documented on 12/12/2024. The last outdoor inspection was documented on 12/12/2024. There are currently no pets at the home. Child Care Rule .1719 (a) (1) was monitored for compliance. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. Ms. Thompson stated she does not transport children enrolled or participate in aquatic or off-premise activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 305 Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. NCAC 513.1; .1707(3) 703 Emptied firearms (handguns, rifles, shotguns, etc.) and ammunition (bullets, shotgun shells) were not stored separately in locked storage. A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. .1719(a)(2) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. .1719 (a)(7) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. A signed Discipline Policy was not observed on file for one child enrolled. G.S.110-91(10); .1727(a)&(b) 1831 A valid qualification letter was not on file and available for review at the facility. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/21/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: • A signed Discipline Policy was not observed on file for one child enrolled. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son; each individual was observed to have a valid CBC in the ABCMS system. It is imperative that all required records are current and file for review to ensure the health, safety, and quality of care for children enrolled. Ms. Thompson stated she would contact the Criminal Background Check Unit for guidance in accessing the ABCMS system as soon as possible to print each qualification letter. • The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. All emergency detectors should be maintained and fully functional at all times in the event an emergency should arise. Ms. Thompson stated she will have the batteries replaced prior to children attending the facility again. • A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. Ms. Thompson stated she was unaware these needed to be locked separately and that she has another safe in which she will store the ammunition for the firearm. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. Consultation provided following today’s visit: The following Child Care Rules were reviewed with Ms. Thompson following the visit: 10A NCAC 09 .1727 DISCIPLINE POLICY (c ) (2) 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (b) 10A NCAC 09 .1707 BUILDING REQUIREMENTS The applicant shall ensure that the family child care home complies with the following requirements: (6) all indoor areas used by children are heated when the indoor temperature is below 65 degrees and ventilated when the indoor temperature is above 85 degrees; Please update your Written Plan of Care to reflect Ms. Plater as an Additional Caregiver; provide an updated copy of this plan to parents of each child enrolled to sign; and placed a signed, updated copy of this form in each child’s file. If children enrolled (age three and over only) are offered screen time, please record this time on a Screen Time Log, available on the Division website at: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/S/Screen_Time_Log.pdf?ver=-MlyZ0xCl7WjlH3OrWFQXQ%3d%3d Eight hours of annual ongoing training must be completed by Ms. Thompson by 2/01/2025; once these are completed, please send me verification these trainings. Ms. Plater has completed EDU 145 and 146 (Child Development II and Child Guidance); she is registered to begin EDU 119 and EDU 131 (NC ECE Credentials and Child, Family, and Community) in March, 2025. • You must notify your consultant 30 days prior to changing the ownership status of your facility. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-91 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 1/7/2025 Number Present: 0 Completed Date: 1/7/2025 Age: From 0 To 0 Total Minutes: 248 Time In: 09:37 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Shameka Thompson, Operator. Additional caregiver, Dorothy Plater, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only, a maximum of five preschoolers at any time; children in approved spaces only, and serves no more than two infants under age one. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. The facility was open for care, but due to inclement weather, no children were present during the visit. I observed developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 2/01/2024. A Verification of Required Information for Operator and Additional Caregivers form was completed for the Operator and Additional Caregiver during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 12/11/2024. The most recent lockdown drill was documented on 12/12/2024. The last outdoor inspection was documented on 12/12/2024. There are currently no pets at the home. Child Care Rule .1719 (a) (1) was monitored for compliance. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. Ms. Thompson stated she does not transport children enrolled or participate in aquatic or off-premise activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 305 Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. NCAC 513.1; .1707(3) 703 Emptied firearms (handguns, rifles, shotguns, etc.) and ammunition (bullets, shotgun shells) were not stored separately in locked storage. A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. .1719(a)(2) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. .1719 (a)(7) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. A signed Discipline Policy was not observed on file for one child enrolled. G.S.110-91(10); .1727(a)&(b) 1831 A valid qualification letter was not on file and available for review at the facility. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/21/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: • A signed Discipline Policy was not observed on file for one child enrolled. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son; each individual was observed to have a valid CBC in the ABCMS system. It is imperative that all required records are current and file for review to ensure the health, safety, and quality of care for children enrolled. Ms. Thompson stated she would contact the Criminal Background Check Unit for guidance in accessing the ABCMS system as soon as possible to print each qualification letter. • The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. All emergency detectors should be maintained and fully functional at all times in the event an emergency should arise. Ms. Thompson stated she will have the batteries replaced prior to children attending the facility again. • A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. Ms. Thompson stated she was unaware these needed to be locked separately and that she has another safe in which she will store the ammunition for the firearm. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. Consultation provided following today’s visit: The following Child Care Rules were reviewed with Ms. Thompson following the visit: 10A NCAC 09 .1727 DISCIPLINE POLICY (c ) (2) 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (b) 10A NCAC 09 .1707 BUILDING REQUIREMENTS The applicant shall ensure that the family child care home complies with the following requirements: (6) all indoor areas used by children are heated when the indoor temperature is below 65 degrees and ventilated when the indoor temperature is above 85 degrees; Please update your Written Plan of Care to reflect Ms. Plater as an Additional Caregiver; provide an updated copy of this plan to parents of each child enrolled to sign; and placed a signed, updated copy of this form in each child’s file. If children enrolled (age three and over only) are offered screen time, please record this time on a Screen Time Log, available on the Division website at: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/S/Screen_Time_Log.pdf?ver=-MlyZ0xCl7WjlH3OrWFQXQ%3d%3d Eight hours of annual ongoing training must be completed by Ms. Thompson by 2/01/2025; once these are completed, please send me verification these trainings. Ms. Plater has completed EDU 145 and 146 (Child Development II and Child Guidance); she is registered to begin EDU 119 and EDU 131 (NC ECE Credentials and Child, Family, and Community) in March, 2025. • You must notify your consultant 30 days prior to changing the ownership status of your facility. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 1/7/2025 Number Present: 0 Completed Date: 1/7/2025 Age: From 0 To 0 Total Minutes: 248 Time In: 09:37 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Shameka Thompson, Operator. Additional caregiver, Dorothy Plater, was not present during the visit. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only, a maximum of five preschoolers at any time; children in approved spaces only, and serves no more than two infants under age one. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. The facility was open for care, but due to inclement weather, no children were present during the visit. I observed developmentally appropriate materials and activities were available to the children in the licensed space. The last annual compliance visit was conducted on 2/01/2024. A Verification of Required Information for Operator and Additional Caregivers form was completed for the Operator and Additional Caregiver during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 12/11/2024. The most recent lockdown drill was documented on 12/12/2024. The last outdoor inspection was documented on 12/12/2024. There are currently no pets at the home. Child Care Rule .1719 (a) (1) was monitored for compliance. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. Ms. Thompson stated she does not transport children enrolled or participate in aquatic or off-premise activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 305 Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. NCAC 513.1; .1707(3) 703 Emptied firearms (handguns, rifles, shotguns, etc.) and ammunition (bullets, shotgun shells) were not stored separately in locked storage. A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. .1719(a)(2) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. .1719 (a)(7) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. A signed Discipline Policy was not observed on file for one child enrolled. G.S.110-91(10); .1727(a)&(b) 1831 A valid qualification letter was not on file and available for review at the facility. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/21/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: • A signed Discipline Policy was not observed on file for one child enrolled. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son; each individual was observed to have a valid CBC in the ABCMS system. It is imperative that all required records are current and file for review to ensure the health, safety, and quality of care for children enrolled. Ms. Thompson stated she would contact the Criminal Background Check Unit for guidance in accessing the ABCMS system as soon as possible to print each qualification letter. • The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. All emergency detectors should be maintained and fully functional at all times in the event an emergency should arise. Ms. Thompson stated she will have the batteries replaced prior to children attending the facility again. • A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. Ms. Thompson stated she was unaware these needed to be locked separately and that she has another safe in which she will store the ammunition for the firearm. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. Consultation provided following today’s visit: The following Child Care Rules were reviewed with Ms. Thompson following the visit: 10A NCAC 09 .1727 DISCIPLINE POLICY (c ) (2) 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (b) 10A NCAC 09 .1707 BUILDING REQUIREMENTS The applicant shall ensure that the family child care home complies with the following requirements: (6) all indoor areas used by children are heated when the indoor temperature is below 65 degrees and ventilated when the indoor temperature is above 85 degrees; Please update your Written Plan of Care to reflect Ms. Plater as an Additional Caregiver; provide an updated copy of this plan to parents of each child enrolled to sign; and placed a signed, updated copy of this form in each child’s file. If children enrolled (age three and over only) are offered screen time, please record this time on a Screen Time Log, available on the Division website at: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/S/Screen_Time_Log.pdf?ver=-MlyZ0xCl7WjlH3OrWFQXQ%3d%3d Eight hours of annual ongoing training must be completed by Ms. Thompson by 2/01/2025; once these are completed, please send me verification these trainings. Ms. Plater has completed EDU 145 and 146 (Child Development II and Child Guidance); she is registered to begin EDU 119 and EDU 131 (NC ECE Credentials and Child, Family, and Community) in March, 2025. • You must notify your consultant 30 days prior to changing the ownership status of your facility. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1706 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 7/17/2024 Number Present: 4 Completed Date: 7/17/2024 Age: From 2 To 2 Total Minutes: 235 Time In: 10:25 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Dorothy Plater, Operator, assisted me with the visit. Shameka Thompson, Operator, was not present during the visit. Your program currently operates with a 3-Star license effective 2/07/2024. Restrictions include 1st, 2nd, and 3rd shift care, children in care on ground level only; a maximum of five preschool children at any time; children in approved spaces only and serves no more than two infants under age one. The program’s compliance history was 90 % prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Plater stated she, Ms. Thompson, and her grandson are the only people living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. A floor plan is not currently on file for this facility. I requested a copy of this floor plan be emailed to me following the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed children playing with toys, engaging in conversations, general routines and other activities with Ms. Plater, as well as eating lunch during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage of hazardous items was monitored today. A playground inspection was recorded 6/24/2024. A fire drill was recorded 6/24/2024. The most recent lockdown drill for the facility was recorded 6/24/2024. There are currently no pets in the home. The program does not provide transportation at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. One bottle of hand sanitizer was observed on a shelf less than five feet from the ground. Three bottles of aerosol disinfectant spray and one canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings were observed greater than five feet from the ground on top of the refrigerator, but in unlocked storage. .1719 (a)(7) 708 Indoor stairs with more than two steps were not made inaccessible to children two years of age or younger. The indoor stairs, just outside the bathroom accessed by the children, were accessible to children. 10 A NCAC 09 .1719(a)(29) 818 Each child’s hands were not washed after toileting or handling bodily fluids. One child’s hands were not washed following using the bathroom. The operator did not wash her hands after wiping a child’s nose, nor were the child’s hands washed. .1725(a)(8) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. A Safe Sleep poster was not observed to be posted in the child care space. .1724(b) 1864 The EPR Plan did not include evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency. An evacuation plan was not observed on file for review. .1714(d)(7) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The Ready to Go file did not contain the applications and emergency information for five children enrolled. .1714(d)(10) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Foam blocks were observed accessible to children under the age of three years old; these blocks were observed to have small pieces missing and teeth marks. .1719(a)(18) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 7/31/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: One bottle of hand sanitizer was observed on a shelf less than five feet from the ground; this hand sanitizer was placed greater than five feet from the ground during the visit. Three bottles of aerosol disinfectant spray and one canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings were observed greater than five feet from the ground on top of the refrigerator, but in unlocked storage. Ms. Plater placed each of these items into an area not accessed by children during the visit. The indoor stairs, just outside the bathroom accessed by the children, were accessible to children. Ms. Plater secured a baby gate at the bottom of the stairs during the visit. One child’s hands were not washed following using the bathroom; Ms. Plater immediately washed the child’s hands when I mentioned this. The operator did not wash her hands after wiping a child’s nose, nor were the child’s hands washed; Ms. Plater immediately washed her hands and the child’s hands when I mentioned this. Foam blocks were observed accessible to children under the age of three years old; these blocks were observed to have small pieces missing and teeth marks. Ms. Plater made these blocks inaccessible to children during the visit. A Safe Sleep poster was not observed to be posted in the child care space. An evacuation plan was not observed on file for review. The Ready to Go file did not contain the applications and emergency information for five children enrolled. It is important for all required forms and files to be completed, signed, and/or posted to ensure necessary information is available to staff at all times during the facility’s operating hours for children enrolled. Ms. Plater stated Ms. Thompson will update all information as quickly as possible. You may consider developing a system for monitoring all required posted documentation and emergency information on a routine basis to ensure it is accessible, visible, and current. Consultation provided during today’s visit: The following Child Care Rules were reviewed with Ms. Plater during the visit: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) (7) (11) 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME (a) (4) (B) 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) (9) 10A NCAC 09 .1706 NUTRITION STANDARDS (a) Additional information regarding CACFP milk requirements can be found at: https://www.cacfp.org/assets/pdf/FNS+Crediting+Handbook+April+2022+-+Fluid+Milk+cacfp.org/#:~:text=Children%201%20year%20of%20age,years%20and%20older%20and%20adults. Please remember to pick children up safely and not by their arms. As a reminder, your CBC renewal qualification letters (due by August 23, 2024) and Emergency Preparedness and Response Plan are due to be renewed in August, 2024. Please update your Written Plan of Care to include Ms. Plater as an operator/caregiver. Ms. Plater stated she has enrolled in NCECC at Forsyth Technical Community College and will begin class in the fall of this year. On February 21, 2024, I emailed you a document regarding required Lead and Asbestos Testing. Ms. Plater confirmed during today’s visit that the email was received and provided information that Ms. Thompson completed testing and mailed testing results to RTI yesterday, 7/16/2024. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1711 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 7/17/2024 Number Present: 4 Completed Date: 7/17/2024 Age: From 2 To 2 Total Minutes: 235 Time In: 10:25 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Dorothy Plater, Operator, assisted me with the visit. Shameka Thompson, Operator, was not present during the visit. Your program currently operates with a 3-Star license effective 2/07/2024. Restrictions include 1st, 2nd, and 3rd shift care, children in care on ground level only; a maximum of five preschool children at any time; children in approved spaces only and serves no more than two infants under age one. The program’s compliance history was 90 % prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Plater stated she, Ms. Thompson, and her grandson are the only people living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. A floor plan is not currently on file for this facility. I requested a copy of this floor plan be emailed to me following the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed children playing with toys, engaging in conversations, general routines and other activities with Ms. Plater, as well as eating lunch during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage of hazardous items was monitored today. A playground inspection was recorded 6/24/2024. A fire drill was recorded 6/24/2024. The most recent lockdown drill for the facility was recorded 6/24/2024. There are currently no pets in the home. The program does not provide transportation at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. One bottle of hand sanitizer was observed on a shelf less than five feet from the ground. Three bottles of aerosol disinfectant spray and one canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings were observed greater than five feet from the ground on top of the refrigerator, but in unlocked storage. .1719 (a)(7) 708 Indoor stairs with more than two steps were not made inaccessible to children two years of age or younger. The indoor stairs, just outside the bathroom accessed by the children, were accessible to children. 10 A NCAC 09 .1719(a)(29) 818 Each child’s hands were not washed after toileting or handling bodily fluids. One child’s hands were not washed following using the bathroom. The operator did not wash her hands after wiping a child’s nose, nor were the child’s hands washed. .1725(a)(8) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. A Safe Sleep poster was not observed to be posted in the child care space. .1724(b) 1864 The EPR Plan did not include evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency. An evacuation plan was not observed on file for review. .1714(d)(7) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The Ready to Go file did not contain the applications and emergency information for five children enrolled. .1714(d)(10) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Foam blocks were observed accessible to children under the age of three years old; these blocks were observed to have small pieces missing and teeth marks. .1719(a)(18) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 7/31/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: One bottle of hand sanitizer was observed on a shelf less than five feet from the ground; this hand sanitizer was placed greater than five feet from the ground during the visit. Three bottles of aerosol disinfectant spray and one canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings were observed greater than five feet from the ground on top of the refrigerator, but in unlocked storage. Ms. Plater placed each of these items into an area not accessed by children during the visit. The indoor stairs, just outside the bathroom accessed by the children, were accessible to children. Ms. Plater secured a baby gate at the bottom of the stairs during the visit. One child’s hands were not washed following using the bathroom; Ms. Plater immediately washed the child’s hands when I mentioned this. The operator did not wash her hands after wiping a child’s nose, nor were the child’s hands washed; Ms. Plater immediately washed her hands and the child’s hands when I mentioned this. Foam blocks were observed accessible to children under the age of three years old; these blocks were observed to have small pieces missing and teeth marks. Ms. Plater made these blocks inaccessible to children during the visit. A Safe Sleep poster was not observed to be posted in the child care space. An evacuation plan was not observed on file for review. The Ready to Go file did not contain the applications and emergency information for five children enrolled. It is important for all required forms and files to be completed, signed, and/or posted to ensure necessary information is available to staff at all times during the facility’s operating hours for children enrolled. Ms. Plater stated Ms. Thompson will update all information as quickly as possible. You may consider developing a system for monitoring all required posted documentation and emergency information on a routine basis to ensure it is accessible, visible, and current. Consultation provided during today’s visit: The following Child Care Rules were reviewed with Ms. Plater during the visit: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) (7) (11) 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME (a) (4) (B) 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) (9) 10A NCAC 09 .1706 NUTRITION STANDARDS (a) Additional information regarding CACFP milk requirements can be found at: https://www.cacfp.org/assets/pdf/FNS+Crediting+Handbook+April+2022+-+Fluid+Milk+cacfp.org/#:~:text=Children%201%20year%20of%20age,years%20and%20older%20and%20adults. Please remember to pick children up safely and not by their arms. As a reminder, your CBC renewal qualification letters (due by August 23, 2024) and Emergency Preparedness and Response Plan are due to be renewed in August, 2024. Please update your Written Plan of Care to include Ms. Plater as an operator/caregiver. Ms. Plater stated she has enrolled in NCECC at Forsyth Technical Community College and will begin class in the fall of this year. On February 21, 2024, I emailed you a document regarding required Lead and Asbestos Testing. Ms. Plater confirmed during today’s visit that the email was received and provided information that Ms. Thompson completed testing and mailed testing results to RTI yesterday, 7/16/2024. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 7/17/2024 Number Present: 4 Completed Date: 7/17/2024 Age: From 2 To 2 Total Minutes: 235 Time In: 10:25 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Dorothy Plater, Operator, assisted me with the visit. Shameka Thompson, Operator, was not present during the visit. Your program currently operates with a 3-Star license effective 2/07/2024. Restrictions include 1st, 2nd, and 3rd shift care, children in care on ground level only; a maximum of five preschool children at any time; children in approved spaces only and serves no more than two infants under age one. The program’s compliance history was 90 % prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Plater stated she, Ms. Thompson, and her grandson are the only people living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. A floor plan is not currently on file for this facility. I requested a copy of this floor plan be emailed to me following the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed children playing with toys, engaging in conversations, general routines and other activities with Ms. Plater, as well as eating lunch during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage of hazardous items was monitored today. A playground inspection was recorded 6/24/2024. A fire drill was recorded 6/24/2024. The most recent lockdown drill for the facility was recorded 6/24/2024. There are currently no pets in the home. The program does not provide transportation at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. One bottle of hand sanitizer was observed on a shelf less than five feet from the ground. Three bottles of aerosol disinfectant spray and one canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings were observed greater than five feet from the ground on top of the refrigerator, but in unlocked storage. .1719 (a)(7) 708 Indoor stairs with more than two steps were not made inaccessible to children two years of age or younger. The indoor stairs, just outside the bathroom accessed by the children, were accessible to children. 10 A NCAC 09 .1719(a)(29) 818 Each child’s hands were not washed after toileting or handling bodily fluids. One child’s hands were not washed following using the bathroom. The operator did not wash her hands after wiping a child’s nose, nor were the child’s hands washed. .1725(a)(8) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. A Safe Sleep poster was not observed to be posted in the child care space. .1724(b) 1864 The EPR Plan did not include evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency. An evacuation plan was not observed on file for review. .1714(d)(7) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The Ready to Go file did not contain the applications and emergency information for five children enrolled. .1714(d)(10) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Foam blocks were observed accessible to children under the age of three years old; these blocks were observed to have small pieces missing and teeth marks. .1719(a)(18) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 7/31/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: One bottle of hand sanitizer was observed on a shelf less than five feet from the ground; this hand sanitizer was placed greater than five feet from the ground during the visit. Three bottles of aerosol disinfectant spray and one canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings were observed greater than five feet from the ground on top of the refrigerator, but in unlocked storage. Ms. Plater placed each of these items into an area not accessed by children during the visit. The indoor stairs, just outside the bathroom accessed by the children, were accessible to children. Ms. Plater secured a baby gate at the bottom of the stairs during the visit. One child’s hands were not washed following using the bathroom; Ms. Plater immediately washed the child’s hands when I mentioned this. The operator did not wash her hands after wiping a child’s nose, nor were the child’s hands washed; Ms. Plater immediately washed her hands and the child’s hands when I mentioned this. Foam blocks were observed accessible to children under the age of three years old; these blocks were observed to have small pieces missing and teeth marks. Ms. Plater made these blocks inaccessible to children during the visit. A Safe Sleep poster was not observed to be posted in the child care space. An evacuation plan was not observed on file for review. The Ready to Go file did not contain the applications and emergency information for five children enrolled. It is important for all required forms and files to be completed, signed, and/or posted to ensure necessary information is available to staff at all times during the facility’s operating hours for children enrolled. Ms. Plater stated Ms. Thompson will update all information as quickly as possible. You may consider developing a system for monitoring all required posted documentation and emergency information on a routine basis to ensure it is accessible, visible, and current. Consultation provided during today’s visit: The following Child Care Rules were reviewed with Ms. Plater during the visit: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) (7) (11) 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME (a) (4) (B) 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) (9) 10A NCAC 09 .1706 NUTRITION STANDARDS (a) Additional information regarding CACFP milk requirements can be found at: https://www.cacfp.org/assets/pdf/FNS+Crediting+Handbook+April+2022+-+Fluid+Milk+cacfp.org/#:~:text=Children%201%20year%20of%20age,years%20and%20older%20and%20adults. Please remember to pick children up safely and not by their arms. As a reminder, your CBC renewal qualification letters (due by August 23, 2024) and Emergency Preparedness and Response Plan are due to be renewed in August, 2024. Please update your Written Plan of Care to include Ms. Plater as an operator/caregiver. Ms. Plater stated she has enrolled in NCECC at Forsyth Technical Community College and will begin class in the fall of this year. On February 21, 2024, I emailed you a document regarding required Lead and Asbestos Testing. Ms. Plater confirmed during today’s visit that the email was received and provided information that Ms. Thompson completed testing and mailed testing results to RTI yesterday, 7/16/2024. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 7/17/2024 Number Present: 4 Completed Date: 7/17/2024 Age: From 2 To 2 Total Minutes: 235 Time In: 10:25 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Dorothy Plater, Operator, assisted me with the visit. Shameka Thompson, Operator, was not present during the visit. Your program currently operates with a 3-Star license effective 2/07/2024. Restrictions include 1st, 2nd, and 3rd shift care, children in care on ground level only; a maximum of five preschool children at any time; children in approved spaces only and serves no more than two infants under age one. The program’s compliance history was 90 % prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Plater stated she, Ms. Thompson, and her grandson are the only people living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. A floor plan is not currently on file for this facility. I requested a copy of this floor plan be emailed to me following the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed children playing with toys, engaging in conversations, general routines and other activities with Ms. Plater, as well as eating lunch during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage of hazardous items was monitored today. A playground inspection was recorded 6/24/2024. A fire drill was recorded 6/24/2024. The most recent lockdown drill for the facility was recorded 6/24/2024. There are currently no pets in the home. The program does not provide transportation at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. One bottle of hand sanitizer was observed on a shelf less than five feet from the ground. Three bottles of aerosol disinfectant spray and one canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings were observed greater than five feet from the ground on top of the refrigerator, but in unlocked storage. .1719 (a)(7) 708 Indoor stairs with more than two steps were not made inaccessible to children two years of age or younger. The indoor stairs, just outside the bathroom accessed by the children, were accessible to children. 10 A NCAC 09 .1719(a)(29) 818 Each child’s hands were not washed after toileting or handling bodily fluids. One child’s hands were not washed following using the bathroom. The operator did not wash her hands after wiping a child’s nose, nor were the child’s hands washed. .1725(a)(8) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. A Safe Sleep poster was not observed to be posted in the child care space. .1724(b) 1864 The EPR Plan did not include evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency. An evacuation plan was not observed on file for review. .1714(d)(7) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The Ready to Go file did not contain the applications and emergency information for five children enrolled. .1714(d)(10) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Foam blocks were observed accessible to children under the age of three years old; these blocks were observed to have small pieces missing and teeth marks. .1719(a)(18) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 7/31/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: One bottle of hand sanitizer was observed on a shelf less than five feet from the ground; this hand sanitizer was placed greater than five feet from the ground during the visit. Three bottles of aerosol disinfectant spray and one canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings were observed greater than five feet from the ground on top of the refrigerator, but in unlocked storage. Ms. Plater placed each of these items into an area not accessed by children during the visit. The indoor stairs, just outside the bathroom accessed by the children, were accessible to children. Ms. Plater secured a baby gate at the bottom of the stairs during the visit. One child’s hands were not washed following using the bathroom; Ms. Plater immediately washed the child’s hands when I mentioned this. The operator did not wash her hands after wiping a child’s nose, nor were the child’s hands washed; Ms. Plater immediately washed her hands and the child’s hands when I mentioned this. Foam blocks were observed accessible to children under the age of three years old; these blocks were observed to have small pieces missing and teeth marks. Ms. Plater made these blocks inaccessible to children during the visit. A Safe Sleep poster was not observed to be posted in the child care space. An evacuation plan was not observed on file for review. The Ready to Go file did not contain the applications and emergency information for five children enrolled. It is important for all required forms and files to be completed, signed, and/or posted to ensure necessary information is available to staff at all times during the facility’s operating hours for children enrolled. Ms. Plater stated Ms. Thompson will update all information as quickly as possible. You may consider developing a system for monitoring all required posted documentation and emergency information on a routine basis to ensure it is accessible, visible, and current. Consultation provided during today’s visit: The following Child Care Rules were reviewed with Ms. Plater during the visit: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) (7) (11) 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME (a) (4) (B) 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) (9) 10A NCAC 09 .1706 NUTRITION STANDARDS (a) Additional information regarding CACFP milk requirements can be found at: https://www.cacfp.org/assets/pdf/FNS+Crediting+Handbook+April+2022+-+Fluid+Milk+cacfp.org/#:~:text=Children%201%20year%20of%20age,years%20and%20older%20and%20adults. Please remember to pick children up safely and not by their arms. As a reminder, your CBC renewal qualification letters (due by August 23, 2024) and Emergency Preparedness and Response Plan are due to be renewed in August, 2024. Please update your Written Plan of Care to include Ms. Plater as an operator/caregiver. Ms. Plater stated she has enrolled in NCECC at Forsyth Technical Community College and will begin class in the fall of this year. On February 21, 2024, I emailed you a document regarding required Lead and Asbestos Testing. Ms. Plater confirmed during today’s visit that the email was received and provided information that Ms. Thompson completed testing and mailed testing results to RTI yesterday, 7/16/2024. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 7/17/2024 Number Present: 4 Completed Date: 7/17/2024 Age: From 2 To 2 Total Minutes: 235 Time In: 10:25 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Dorothy Plater, Operator, assisted me with the visit. Shameka Thompson, Operator, was not present during the visit. Your program currently operates with a 3-Star license effective 2/07/2024. Restrictions include 1st, 2nd, and 3rd shift care, children in care on ground level only; a maximum of five preschool children at any time; children in approved spaces only and serves no more than two infants under age one. The program’s compliance history was 90 % prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Plater stated she, Ms. Thompson, and her grandson are the only people living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. A floor plan is not currently on file for this facility. I requested a copy of this floor plan be emailed to me following the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed children playing with toys, engaging in conversations, general routines and other activities with Ms. Plater, as well as eating lunch during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage of hazardous items was monitored today. A playground inspection was recorded 6/24/2024. A fire drill was recorded 6/24/2024. The most recent lockdown drill for the facility was recorded 6/24/2024. There are currently no pets in the home. The program does not provide transportation at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. One bottle of hand sanitizer was observed on a shelf less than five feet from the ground. Three bottles of aerosol disinfectant spray and one canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings were observed greater than five feet from the ground on top of the refrigerator, but in unlocked storage. .1719 (a)(7) 708 Indoor stairs with more than two steps were not made inaccessible to children two years of age or younger. The indoor stairs, just outside the bathroom accessed by the children, were accessible to children. 10 A NCAC 09 .1719(a)(29) 818 Each child’s hands were not washed after toileting or handling bodily fluids. One child’s hands were not washed following using the bathroom. The operator did not wash her hands after wiping a child’s nose, nor were the child’s hands washed. .1725(a)(8) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. A Safe Sleep poster was not observed to be posted in the child care space. .1724(b) 1864 The EPR Plan did not include evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency. An evacuation plan was not observed on file for review. .1714(d)(7) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The Ready to Go file did not contain the applications and emergency information for five children enrolled. .1714(d)(10) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Foam blocks were observed accessible to children under the age of three years old; these blocks were observed to have small pieces missing and teeth marks. .1719(a)(18) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 7/31/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: One bottle of hand sanitizer was observed on a shelf less than five feet from the ground; this hand sanitizer was placed greater than five feet from the ground during the visit. Three bottles of aerosol disinfectant spray and one canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings were observed greater than five feet from the ground on top of the refrigerator, but in unlocked storage. Ms. Plater placed each of these items into an area not accessed by children during the visit. The indoor stairs, just outside the bathroom accessed by the children, were accessible to children. Ms. Plater secured a baby gate at the bottom of the stairs during the visit. One child’s hands were not washed following using the bathroom; Ms. Plater immediately washed the child’s hands when I mentioned this. The operator did not wash her hands after wiping a child’s nose, nor were the child’s hands washed; Ms. Plater immediately washed her hands and the child’s hands when I mentioned this. Foam blocks were observed accessible to children under the age of three years old; these blocks were observed to have small pieces missing and teeth marks. Ms. Plater made these blocks inaccessible to children during the visit. A Safe Sleep poster was not observed to be posted in the child care space. An evacuation plan was not observed on file for review. The Ready to Go file did not contain the applications and emergency information for five children enrolled. It is important for all required forms and files to be completed, signed, and/or posted to ensure necessary information is available to staff at all times during the facility’s operating hours for children enrolled. Ms. Plater stated Ms. Thompson will update all information as quickly as possible. You may consider developing a system for monitoring all required posted documentation and emergency information on a routine basis to ensure it is accessible, visible, and current. Consultation provided during today’s visit: The following Child Care Rules were reviewed with Ms. Plater during the visit: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) (7) (11) 10A NCAC 09 .1711 SUPERVISION OF CHILDREN IN A FAMILY CHILD CARE HOME (a) (4) (B) 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) (9) 10A NCAC 09 .1706 NUTRITION STANDARDS (a) Additional information regarding CACFP milk requirements can be found at: https://www.cacfp.org/assets/pdf/FNS+Crediting+Handbook+April+2022+-+Fluid+Milk+cacfp.org/#:~:text=Children%201%20year%20of%20age,years%20and%20older%20and%20adults. Please remember to pick children up safely and not by their arms. As a reminder, your CBC renewal qualification letters (due by August 23, 2024) and Emergency Preparedness and Response Plan are due to be renewed in August, 2024. Please update your Written Plan of Care to include Ms. Plater as an operator/caregiver. Ms. Plater stated she has enrolled in NCECC at Forsyth Technical Community College and will begin class in the fall of this year. On February 21, 2024, I emailed you a document regarding required Lead and Asbestos Testing. Ms. Plater confirmed during today’s visit that the email was received and provided information that Ms. Thompson completed testing and mailed testing results to RTI yesterday, 7/16/2024. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 2/1/2024 Number Present: 1 Completed Date: 2/1/2024 Age: From 0 To 1 Total Minutes: 290 Time In: 09:10 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, childcare consultant and Pamela Hauser, Licensing Supervisor, with Shameka Thompson, Operator and Dorothy Plater, Additional Caregiver. Ms. Thompson arrived shortly after the visit began, and she stated she is employed with a local public school. Ms. Hauser stated per General Statute 110-91-8, any operator of a licensed family child care home shall be the person onsite providing care. You can add your mother to the ownership of your license and you will need to request in writing to add your mother as a Legal Operator for your Family Child Care Home. This will allow her, as an operator of the facility, to care for children in your absence. All operators of the FCCH must be included when determining the education points on your star rated license. Therefore, if your mother doesn't have college education in Early Childhood or a related field, it may cause your star rated license to decrease. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants; children in approved spaces only; maximum of five preschoolers at any time. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 96% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed one child in care playing with toys, engaging in conversations , and reading books with Ms. Plater during the visit. I observed developmentally appropriate materials and activities were available to the child in the licensed space. The last annual compliance visit was conducted on 2/07/2023. A Verification of Required Information for Operator and Additional Caregivers form was submitted prior to the visit for the operator and additional caregiver. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 7/26/2023. The most recent lockdown and shelter in place drill was documented on 12/02/2023. The last outdoor inspection was documented on 1/24/2024. There is one pet inside the home, and all vaccinations were observed to be current and on file. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation, participate in off-premise activities, or participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. The temperature in the refrigerator measured 47 degrees Fahrenheit. The refrigerator was checked a second time greater than one hour later, and the thermometer read 48 degrees Fahrenheit. 10A NCAC 09 .1725(a)(10) 920 Records were not made available for review. An Emergency Medical Care Plan was not observed on file. A fire drill had not been recorded since 7/26/2023. One child enrolled was not signed in upon arrival, and one child enrolled was not signed out upon departure for school. The most recent Health Questionnaires for the operator and additional caregiver were dated 1/02/2023; the operator updated each of these during the visit. A Professional Development Plan was not observed on file for the operator and the additional caregiver. A signed annual review of the Emergency Preparedness and Response Plan was not observed on file for review for the additional caregiver. Blank copies of incident reports and additional caregiver contact information was not observed in the Ready to Go file. A signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy and Review was not on file for the additional caregiver. A medical report for one child enrolled was not observed on file within thirty days of enrollment; the child’s enrollment date was 8/31/2022, and the date recorded on the medical report was 1/13/2023. A medical report and immunization record were not observed on file for one child enrolled. A signed receipt of Summary of NC Child Care Law was not observed on file for two children enrolled. The Pet Acknowledgement form was not complete for one child enrolled. G.S. 110-91(9) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Two outlets were observed without safety covers. Beneath the bathroom counter in a cupboard, several toilet paper rolls were observed in a plastic wrapper, accessible to children less than three years of age. 10A NCAC 09 .1719 (a) 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The height of the fence at the front left corner (facing the entrance to the playground) and at the back left corner (facing the back of the playground with the home on the left) measured 46 inches in height. GS 110-91 1735 The daily schedule, activity plan, infant feeding plan, allergy posting, SIDS Sleep Chart/visual check were not maintained on file for a minimum of 30 days from the revision or replacement date. An activity plan was not available for review. .1721((f)(4)(A) 1891 Individuals providing care to children did not receive 16 hours of orientation prior to beginning caregiving activities. The record of Orientation for the additional caregiver was observed on file, but was not complete. .1729( c) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. The laundry room, which contained hazardous materials labeled Keep Out of Reach of Children with additional warnings was observed unlocked. One alcohol swab and one bottle of Febreeze spray, labeled Keep Out of Reach of Children with additional warnings, were observed on a shelf less than five feet from the ground, in unlocked storage. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/15/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • An Emergency Medical Care Plan was not observed on file. A fire drill had not been recorded since 7/26/2023. A current activity plan was not available for review. One child enrolled was not signed in upon arrival, and one child enrolled was not signed out upon departure for school. The most recent Health Questionnaires for the operator and additional caregiver were dated 1/02/2023; the operator updated each of these during the visit. A Professional Development Plan was not observed on file for the operator and the additional caregiver. The record of Orientation for the additional caregiver was observed on file, but was not complete. A signed annual review of the Emergency Preparedness and Response Plan was not observed on file for review for the additional caregiver. A medical report for one child enrolled was not observed on file within thirty days of enrollment; the child’s enrollment date was 8/31/2022, and the date recorded on the medical report was 1/13/2023. A medical report and immunization record were not observed on file for one child enrolled. A signed receipt of Summary of NC Child Care Law was not observed on file for two children enrolled. The Pet Acknowledgement form was not complete for one child enrolled; the operator corrected this during the visit. A signed receipt of Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was not observed on file for one child enrolled. The Ready to Go File did not contain blank incident reports and additional caregiver contact information. Ms. Thompson stated she was not aware certain documents needed to be on file or that she was not able to locate other documents. It is essential to maintain accurate and complete records for children in care to ensure all health, safety, and educational requirements are current and being followed. I recommended Ms. Thompson create a routine schedule to follow for monitoring all Program, Staff, and Children’s files. • The laundry room, which contained hazardous materials labeled Keep Out of Reach of Children with additional warnings was observed unlocked. Ms. Plater locked the door during the visit. One alcohol swab and one bottle of Febreeze spray, labeled Keep Out of Reach of Children with additional warnings, were observed on a shelf less than five feet from the ground, in unlocked storage. Ms. Plater placed these items into locked storage during the visit. It is important for all areas accessed by children to be safe. I recommended Ms. Thompson and Ms. Plater create a plan for monitoring the indoor learning environment daily, prior to children arriving for care. • Two outlets were observed without safety covers. Ms. Thompson covered these with protective covers during the visit. Beneath the bathroom counter in a cupboard, several toilet paper rolls were observed in a plastic wrapper, accessible to children less than three years of age. Ms. Plater made this wrapper inaccessible during the visit. It is important for all areas accessed by children to be safe. I recommended Ms. Thompson and Ms. Plater create a plan for monitoring the indoor learning environment daily, prior to children arriving for care. • The height of the fence at the front left corner (facing the entrance to the playground) and at the back left corner (facing the back of the playground with the home on the left) measured 46 inches in height. For the safety of all children enrolled in care, the height of the fence must measure at 48 inches in all areas. Ms. Thompson was not aware the fencing did not measure 48 inches in all areas. I recommended Ms. Thompson measure the fencing in different areas at different times throughout the year to ensure the fencing was not settling into the ground over time and remains at the required height in all areas. • The temperature in the refrigerator measured 47 degrees Fahrenheit. The refrigerator was checked a second time greater than one hour later, and the thermometer read 48 degrees Fahrenheit. It is essential that refrigerator temperatures remain at 45 degrees or less to ensure perishable foods remain at a safe temperature. Neither Ms. Thompson, nor Ms. Plater were aware of an issue with the refrigerator/thermometer. I recommended Ms. Thompson place a new thermometer in the refrigerator to see if the issue may be a malfunctioning thermometer. Consultation provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You can order a free First Aid Poster and access a copy of the Infant Safe Sleep Poster at the following link: https://healthychildcare.unc.edu/resources/posters/ Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 2/1/2024 Number Present: 1 Completed Date: 2/1/2024 Age: From 0 To 1 Total Minutes: 290 Time In: 09:10 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, childcare consultant and Pamela Hauser, Licensing Supervisor, with Shameka Thompson, Operator and Dorothy Plater, Additional Caregiver. Ms. Thompson arrived shortly after the visit began, and she stated she is employed with a local public school. Ms. Hauser stated per General Statute 110-91-8, any operator of a licensed family child care home shall be the person onsite providing care. You can add your mother to the ownership of your license and you will need to request in writing to add your mother as a Legal Operator for your Family Child Care Home. This will allow her, as an operator of the facility, to care for children in your absence. All operators of the FCCH must be included when determining the education points on your star rated license. Therefore, if your mother doesn't have college education in Early Childhood or a related field, it may cause your star rated license to decrease. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants; children in approved spaces only; maximum of five preschoolers at any time. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 96% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed one child in care playing with toys, engaging in conversations , and reading books with Ms. Plater during the visit. I observed developmentally appropriate materials and activities were available to the child in the licensed space. The last annual compliance visit was conducted on 2/07/2023. A Verification of Required Information for Operator and Additional Caregivers form was submitted prior to the visit for the operator and additional caregiver. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 7/26/2023. The most recent lockdown and shelter in place drill was documented on 12/02/2023. The last outdoor inspection was documented on 1/24/2024. There is one pet inside the home, and all vaccinations were observed to be current and on file. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation, participate in off-premise activities, or participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. The temperature in the refrigerator measured 47 degrees Fahrenheit. The refrigerator was checked a second time greater than one hour later, and the thermometer read 48 degrees Fahrenheit. 10A NCAC 09 .1725(a)(10) 920 Records were not made available for review. An Emergency Medical Care Plan was not observed on file. A fire drill had not been recorded since 7/26/2023. One child enrolled was not signed in upon arrival, and one child enrolled was not signed out upon departure for school. The most recent Health Questionnaires for the operator and additional caregiver were dated 1/02/2023; the operator updated each of these during the visit. A Professional Development Plan was not observed on file for the operator and the additional caregiver. A signed annual review of the Emergency Preparedness and Response Plan was not observed on file for review for the additional caregiver. Blank copies of incident reports and additional caregiver contact information was not observed in the Ready to Go file. A signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy and Review was not on file for the additional caregiver. A medical report for one child enrolled was not observed on file within thirty days of enrollment; the child’s enrollment date was 8/31/2022, and the date recorded on the medical report was 1/13/2023. A medical report and immunization record were not observed on file for one child enrolled. A signed receipt of Summary of NC Child Care Law was not observed on file for two children enrolled. The Pet Acknowledgement form was not complete for one child enrolled. G.S. 110-91(9) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Two outlets were observed without safety covers. Beneath the bathroom counter in a cupboard, several toilet paper rolls were observed in a plastic wrapper, accessible to children less than three years of age. 10A NCAC 09 .1719 (a) 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The height of the fence at the front left corner (facing the entrance to the playground) and at the back left corner (facing the back of the playground with the home on the left) measured 46 inches in height. GS 110-91 1735 The daily schedule, activity plan, infant feeding plan, allergy posting, SIDS Sleep Chart/visual check were not maintained on file for a minimum of 30 days from the revision or replacement date. An activity plan was not available for review. .1721((f)(4)(A) 1891 Individuals providing care to children did not receive 16 hours of orientation prior to beginning caregiving activities. The record of Orientation for the additional caregiver was observed on file, but was not complete. .1729( c) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. The laundry room, which contained hazardous materials labeled Keep Out of Reach of Children with additional warnings was observed unlocked. One alcohol swab and one bottle of Febreeze spray, labeled Keep Out of Reach of Children with additional warnings, were observed on a shelf less than five feet from the ground, in unlocked storage. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/15/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • An Emergency Medical Care Plan was not observed on file. A fire drill had not been recorded since 7/26/2023. A current activity plan was not available for review. One child enrolled was not signed in upon arrival, and one child enrolled was not signed out upon departure for school. The most recent Health Questionnaires for the operator and additional caregiver were dated 1/02/2023; the operator updated each of these during the visit. A Professional Development Plan was not observed on file for the operator and the additional caregiver. The record of Orientation for the additional caregiver was observed on file, but was not complete. A signed annual review of the Emergency Preparedness and Response Plan was not observed on file for review for the additional caregiver. A medical report for one child enrolled was not observed on file within thirty days of enrollment; the child’s enrollment date was 8/31/2022, and the date recorded on the medical report was 1/13/2023. A medical report and immunization record were not observed on file for one child enrolled. A signed receipt of Summary of NC Child Care Law was not observed on file for two children enrolled. The Pet Acknowledgement form was not complete for one child enrolled; the operator corrected this during the visit. A signed receipt of Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was not observed on file for one child enrolled. The Ready to Go File did not contain blank incident reports and additional caregiver contact information. Ms. Thompson stated she was not aware certain documents needed to be on file or that she was not able to locate other documents. It is essential to maintain accurate and complete records for children in care to ensure all health, safety, and educational requirements are current and being followed. I recommended Ms. Thompson create a routine schedule to follow for monitoring all Program, Staff, and Children’s files. • The laundry room, which contained hazardous materials labeled Keep Out of Reach of Children with additional warnings was observed unlocked. Ms. Plater locked the door during the visit. One alcohol swab and one bottle of Febreeze spray, labeled Keep Out of Reach of Children with additional warnings, were observed on a shelf less than five feet from the ground, in unlocked storage. Ms. Plater placed these items into locked storage during the visit. It is important for all areas accessed by children to be safe. I recommended Ms. Thompson and Ms. Plater create a plan for monitoring the indoor learning environment daily, prior to children arriving for care. • Two outlets were observed without safety covers. Ms. Thompson covered these with protective covers during the visit. Beneath the bathroom counter in a cupboard, several toilet paper rolls were observed in a plastic wrapper, accessible to children less than three years of age. Ms. Plater made this wrapper inaccessible during the visit. It is important for all areas accessed by children to be safe. I recommended Ms. Thompson and Ms. Plater create a plan for monitoring the indoor learning environment daily, prior to children arriving for care. • The height of the fence at the front left corner (facing the entrance to the playground) and at the back left corner (facing the back of the playground with the home on the left) measured 46 inches in height. For the safety of all children enrolled in care, the height of the fence must measure at 48 inches in all areas. Ms. Thompson was not aware the fencing did not measure 48 inches in all areas. I recommended Ms. Thompson measure the fencing in different areas at different times throughout the year to ensure the fencing was not settling into the ground over time and remains at the required height in all areas. • The temperature in the refrigerator measured 47 degrees Fahrenheit. The refrigerator was checked a second time greater than one hour later, and the thermometer read 48 degrees Fahrenheit. It is essential that refrigerator temperatures remain at 45 degrees or less to ensure perishable foods remain at a safe temperature. Neither Ms. Thompson, nor Ms. Plater were aware of an issue with the refrigerator/thermometer. I recommended Ms. Thompson place a new thermometer in the refrigerator to see if the issue may be a malfunctioning thermometer. Consultation provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You can order a free First Aid Poster and access a copy of the Infant Safe Sleep Poster at the following link: https://healthychildcare.unc.edu/resources/posters/ Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 2/1/2024 Number Present: 1 Completed Date: 2/1/2024 Age: From 0 To 1 Total Minutes: 290 Time In: 09:10 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, childcare consultant and Pamela Hauser, Licensing Supervisor, with Shameka Thompson, Operator and Dorothy Plater, Additional Caregiver. Ms. Thompson arrived shortly after the visit began, and she stated she is employed with a local public school. Ms. Hauser stated per General Statute 110-91-8, any operator of a licensed family child care home shall be the person onsite providing care. You can add your mother to the ownership of your license and you will need to request in writing to add your mother as a Legal Operator for your Family Child Care Home. This will allow her, as an operator of the facility, to care for children in your absence. All operators of the FCCH must be included when determining the education points on your star rated license. Therefore, if your mother doesn't have college education in Early Childhood or a related field, it may cause your star rated license to decrease. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants; children in approved spaces only; maximum of five preschoolers at any time. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 96% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed one child in care playing with toys, engaging in conversations , and reading books with Ms. Plater during the visit. I observed developmentally appropriate materials and activities were available to the child in the licensed space. The last annual compliance visit was conducted on 2/07/2023. A Verification of Required Information for Operator and Additional Caregivers form was submitted prior to the visit for the operator and additional caregiver. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 7/26/2023. The most recent lockdown and shelter in place drill was documented on 12/02/2023. The last outdoor inspection was documented on 1/24/2024. There is one pet inside the home, and all vaccinations were observed to be current and on file. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation, participate in off-premise activities, or participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. The temperature in the refrigerator measured 47 degrees Fahrenheit. The refrigerator was checked a second time greater than one hour later, and the thermometer read 48 degrees Fahrenheit. 10A NCAC 09 .1725(a)(10) 920 Records were not made available for review. An Emergency Medical Care Plan was not observed on file. A fire drill had not been recorded since 7/26/2023. One child enrolled was not signed in upon arrival, and one child enrolled was not signed out upon departure for school. The most recent Health Questionnaires for the operator and additional caregiver were dated 1/02/2023; the operator updated each of these during the visit. A Professional Development Plan was not observed on file for the operator and the additional caregiver. A signed annual review of the Emergency Preparedness and Response Plan was not observed on file for review for the additional caregiver. Blank copies of incident reports and additional caregiver contact information was not observed in the Ready to Go file. A signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy and Review was not on file for the additional caregiver. A medical report for one child enrolled was not observed on file within thirty days of enrollment; the child’s enrollment date was 8/31/2022, and the date recorded on the medical report was 1/13/2023. A medical report and immunization record were not observed on file for one child enrolled. A signed receipt of Summary of NC Child Care Law was not observed on file for two children enrolled. The Pet Acknowledgement form was not complete for one child enrolled. G.S. 110-91(9) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Two outlets were observed without safety covers. Beneath the bathroom counter in a cupboard, several toilet paper rolls were observed in a plastic wrapper, accessible to children less than three years of age. 10A NCAC 09 .1719 (a) 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The height of the fence at the front left corner (facing the entrance to the playground) and at the back left corner (facing the back of the playground with the home on the left) measured 46 inches in height. GS 110-91 1735 The daily schedule, activity plan, infant feeding plan, allergy posting, SIDS Sleep Chart/visual check were not maintained on file for a minimum of 30 days from the revision or replacement date. An activity plan was not available for review. .1721((f)(4)(A) 1891 Individuals providing care to children did not receive 16 hours of orientation prior to beginning caregiving activities. The record of Orientation for the additional caregiver was observed on file, but was not complete. .1729( c) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. The laundry room, which contained hazardous materials labeled Keep Out of Reach of Children with additional warnings was observed unlocked. One alcohol swab and one bottle of Febreeze spray, labeled Keep Out of Reach of Children with additional warnings, were observed on a shelf less than five feet from the ground, in unlocked storage. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/15/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • An Emergency Medical Care Plan was not observed on file. A fire drill had not been recorded since 7/26/2023. A current activity plan was not available for review. One child enrolled was not signed in upon arrival, and one child enrolled was not signed out upon departure for school. The most recent Health Questionnaires for the operator and additional caregiver were dated 1/02/2023; the operator updated each of these during the visit. A Professional Development Plan was not observed on file for the operator and the additional caregiver. The record of Orientation for the additional caregiver was observed on file, but was not complete. A signed annual review of the Emergency Preparedness and Response Plan was not observed on file for review for the additional caregiver. A medical report for one child enrolled was not observed on file within thirty days of enrollment; the child’s enrollment date was 8/31/2022, and the date recorded on the medical report was 1/13/2023. A medical report and immunization record were not observed on file for one child enrolled. A signed receipt of Summary of NC Child Care Law was not observed on file for two children enrolled. The Pet Acknowledgement form was not complete for one child enrolled; the operator corrected this during the visit. A signed receipt of Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was not observed on file for one child enrolled. The Ready to Go File did not contain blank incident reports and additional caregiver contact information. Ms. Thompson stated she was not aware certain documents needed to be on file or that she was not able to locate other documents. It is essential to maintain accurate and complete records for children in care to ensure all health, safety, and educational requirements are current and being followed. I recommended Ms. Thompson create a routine schedule to follow for monitoring all Program, Staff, and Children’s files. • The laundry room, which contained hazardous materials labeled Keep Out of Reach of Children with additional warnings was observed unlocked. Ms. Plater locked the door during the visit. One alcohol swab and one bottle of Febreeze spray, labeled Keep Out of Reach of Children with additional warnings, were observed on a shelf less than five feet from the ground, in unlocked storage. Ms. Plater placed these items into locked storage during the visit. It is important for all areas accessed by children to be safe. I recommended Ms. Thompson and Ms. Plater create a plan for monitoring the indoor learning environment daily, prior to children arriving for care. • Two outlets were observed without safety covers. Ms. Thompson covered these with protective covers during the visit. Beneath the bathroom counter in a cupboard, several toilet paper rolls were observed in a plastic wrapper, accessible to children less than three years of age. Ms. Plater made this wrapper inaccessible during the visit. It is important for all areas accessed by children to be safe. I recommended Ms. Thompson and Ms. Plater create a plan for monitoring the indoor learning environment daily, prior to children arriving for care. • The height of the fence at the front left corner (facing the entrance to the playground) and at the back left corner (facing the back of the playground with the home on the left) measured 46 inches in height. For the safety of all children enrolled in care, the height of the fence must measure at 48 inches in all areas. Ms. Thompson was not aware the fencing did not measure 48 inches in all areas. I recommended Ms. Thompson measure the fencing in different areas at different times throughout the year to ensure the fencing was not settling into the ground over time and remains at the required height in all areas. • The temperature in the refrigerator measured 47 degrees Fahrenheit. The refrigerator was checked a second time greater than one hour later, and the thermometer read 48 degrees Fahrenheit. It is essential that refrigerator temperatures remain at 45 degrees or less to ensure perishable foods remain at a safe temperature. Neither Ms. Thompson, nor Ms. Plater were aware of an issue with the refrigerator/thermometer. I recommended Ms. Thompson place a new thermometer in the refrigerator to see if the issue may be a malfunctioning thermometer. Consultation provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You can order a free First Aid Poster and access a copy of the Infant Safe Sleep Poster at the following link: https://healthychildcare.unc.edu/resources/posters/ Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 2/1/2024 Number Present: 1 Completed Date: 2/1/2024 Age: From 0 To 1 Total Minutes: 290 Time In: 09:10 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, childcare consultant and Pamela Hauser, Licensing Supervisor, with Shameka Thompson, Operator and Dorothy Plater, Additional Caregiver. Ms. Thompson arrived shortly after the visit began, and she stated she is employed with a local public school. Ms. Hauser stated per General Statute 110-91-8, any operator of a licensed family child care home shall be the person onsite providing care. You can add your mother to the ownership of your license and you will need to request in writing to add your mother as a Legal Operator for your Family Child Care Home. This will allow her, as an operator of the facility, to care for children in your absence. All operators of the FCCH must be included when determining the education points on your star rated license. Therefore, if your mother doesn't have college education in Early Childhood or a related field, it may cause your star rated license to decrease. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants; children in approved spaces only; maximum of five preschoolers at any time. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 96% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed one child in care playing with toys, engaging in conversations , and reading books with Ms. Plater during the visit. I observed developmentally appropriate materials and activities were available to the child in the licensed space. The last annual compliance visit was conducted on 2/07/2023. A Verification of Required Information for Operator and Additional Caregivers form was submitted prior to the visit for the operator and additional caregiver. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 7/26/2023. The most recent lockdown and shelter in place drill was documented on 12/02/2023. The last outdoor inspection was documented on 1/24/2024. There is one pet inside the home, and all vaccinations were observed to be current and on file. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation, participate in off-premise activities, or participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. The temperature in the refrigerator measured 47 degrees Fahrenheit. The refrigerator was checked a second time greater than one hour later, and the thermometer read 48 degrees Fahrenheit. 10A NCAC 09 .1725(a)(10) 920 Records were not made available for review. An Emergency Medical Care Plan was not observed on file. A fire drill had not been recorded since 7/26/2023. One child enrolled was not signed in upon arrival, and one child enrolled was not signed out upon departure for school. The most recent Health Questionnaires for the operator and additional caregiver were dated 1/02/2023; the operator updated each of these during the visit. A Professional Development Plan was not observed on file for the operator and the additional caregiver. A signed annual review of the Emergency Preparedness and Response Plan was not observed on file for review for the additional caregiver. Blank copies of incident reports and additional caregiver contact information was not observed in the Ready to Go file. A signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy and Review was not on file for the additional caregiver. A medical report for one child enrolled was not observed on file within thirty days of enrollment; the child’s enrollment date was 8/31/2022, and the date recorded on the medical report was 1/13/2023. A medical report and immunization record were not observed on file for one child enrolled. A signed receipt of Summary of NC Child Care Law was not observed on file for two children enrolled. The Pet Acknowledgement form was not complete for one child enrolled. G.S. 110-91(9) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Two outlets were observed without safety covers. Beneath the bathroom counter in a cupboard, several toilet paper rolls were observed in a plastic wrapper, accessible to children less than three years of age. 10A NCAC 09 .1719 (a) 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The height of the fence at the front left corner (facing the entrance to the playground) and at the back left corner (facing the back of the playground with the home on the left) measured 46 inches in height. GS 110-91 1735 The daily schedule, activity plan, infant feeding plan, allergy posting, SIDS Sleep Chart/visual check were not maintained on file for a minimum of 30 days from the revision or replacement date. An activity plan was not available for review. .1721((f)(4)(A) 1891 Individuals providing care to children did not receive 16 hours of orientation prior to beginning caregiving activities. The record of Orientation for the additional caregiver was observed on file, but was not complete. .1729( c) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. The laundry room, which contained hazardous materials labeled Keep Out of Reach of Children with additional warnings was observed unlocked. One alcohol swab and one bottle of Febreeze spray, labeled Keep Out of Reach of Children with additional warnings, were observed on a shelf less than five feet from the ground, in unlocked storage. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/15/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • An Emergency Medical Care Plan was not observed on file. A fire drill had not been recorded since 7/26/2023. A current activity plan was not available for review. One child enrolled was not signed in upon arrival, and one child enrolled was not signed out upon departure for school. The most recent Health Questionnaires for the operator and additional caregiver were dated 1/02/2023; the operator updated each of these during the visit. A Professional Development Plan was not observed on file for the operator and the additional caregiver. The record of Orientation for the additional caregiver was observed on file, but was not complete. A signed annual review of the Emergency Preparedness and Response Plan was not observed on file for review for the additional caregiver. A medical report for one child enrolled was not observed on file within thirty days of enrollment; the child’s enrollment date was 8/31/2022, and the date recorded on the medical report was 1/13/2023. A medical report and immunization record were not observed on file for one child enrolled. A signed receipt of Summary of NC Child Care Law was not observed on file for two children enrolled. The Pet Acknowledgement form was not complete for one child enrolled; the operator corrected this during the visit. A signed receipt of Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was not observed on file for one child enrolled. The Ready to Go File did not contain blank incident reports and additional caregiver contact information. Ms. Thompson stated she was not aware certain documents needed to be on file or that she was not able to locate other documents. It is essential to maintain accurate and complete records for children in care to ensure all health, safety, and educational requirements are current and being followed. I recommended Ms. Thompson create a routine schedule to follow for monitoring all Program, Staff, and Children’s files. • The laundry room, which contained hazardous materials labeled Keep Out of Reach of Children with additional warnings was observed unlocked. Ms. Plater locked the door during the visit. One alcohol swab and one bottle of Febreeze spray, labeled Keep Out of Reach of Children with additional warnings, were observed on a shelf less than five feet from the ground, in unlocked storage. Ms. Plater placed these items into locked storage during the visit. It is important for all areas accessed by children to be safe. I recommended Ms. Thompson and Ms. Plater create a plan for monitoring the indoor learning environment daily, prior to children arriving for care. • Two outlets were observed without safety covers. Ms. Thompson covered these with protective covers during the visit. Beneath the bathroom counter in a cupboard, several toilet paper rolls were observed in a plastic wrapper, accessible to children less than three years of age. Ms. Plater made this wrapper inaccessible during the visit. It is important for all areas accessed by children to be safe. I recommended Ms. Thompson and Ms. Plater create a plan for monitoring the indoor learning environment daily, prior to children arriving for care. • The height of the fence at the front left corner (facing the entrance to the playground) and at the back left corner (facing the back of the playground with the home on the left) measured 46 inches in height. For the safety of all children enrolled in care, the height of the fence must measure at 48 inches in all areas. Ms. Thompson was not aware the fencing did not measure 48 inches in all areas. I recommended Ms. Thompson measure the fencing in different areas at different times throughout the year to ensure the fencing was not settling into the ground over time and remains at the required height in all areas. • The temperature in the refrigerator measured 47 degrees Fahrenheit. The refrigerator was checked a second time greater than one hour later, and the thermometer read 48 degrees Fahrenheit. It is essential that refrigerator temperatures remain at 45 degrees or less to ensure perishable foods remain at a safe temperature. Neither Ms. Thompson, nor Ms. Plater were aware of an issue with the refrigerator/thermometer. I recommended Ms. Thompson place a new thermometer in the refrigerator to see if the issue may be a malfunctioning thermometer. Consultation provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You can order a free First Aid Poster and access a copy of the Infant Safe Sleep Poster at the following link: https://healthychildcare.unc.edu/resources/posters/ Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 2/1/2024 Number Present: 1 Completed Date: 2/1/2024 Age: From 0 To 1 Total Minutes: 290 Time In: 09:10 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this family childcare home to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, childcare consultant and Pamela Hauser, Licensing Supervisor, with Shameka Thompson, Operator and Dorothy Plater, Additional Caregiver. Ms. Thompson arrived shortly after the visit began, and she stated she is employed with a local public school. Ms. Hauser stated per General Statute 110-91-8, any operator of a licensed family child care home shall be the person onsite providing care. You can add your mother to the ownership of your license and you will need to request in writing to add your mother as a Legal Operator for your Family Child Care Home. This will allow her, as an operator of the facility, to care for children in your absence. All operators of the FCCH must be included when determining the education points on your star rated license. Therefore, if your mother doesn't have college education in Early Childhood or a related field, it may cause your star rated license to decrease. Your program currently operates with a 3-Star license. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants; children in approved spaces only; maximum of five preschoolers at any time. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 96% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed one child in care playing with toys, engaging in conversations , and reading books with Ms. Plater during the visit. I observed developmentally appropriate materials and activities were available to the child in the licensed space. The last annual compliance visit was conducted on 2/07/2023. A Verification of Required Information for Operator and Additional Caregivers form was submitted prior to the visit for the operator and additional caregiver. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 7/26/2023. The most recent lockdown and shelter in place drill was documented on 12/02/2023. The last outdoor inspection was documented on 1/24/2024. There is one pet inside the home, and all vaccinations were observed to be current and on file. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The program does not provide transportation, participate in off-premise activities, or participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. The temperature in the refrigerator measured 47 degrees Fahrenheit. The refrigerator was checked a second time greater than one hour later, and the thermometer read 48 degrees Fahrenheit. 10A NCAC 09 .1725(a)(10) 920 Records were not made available for review. An Emergency Medical Care Plan was not observed on file. A fire drill had not been recorded since 7/26/2023. One child enrolled was not signed in upon arrival, and one child enrolled was not signed out upon departure for school. The most recent Health Questionnaires for the operator and additional caregiver were dated 1/02/2023; the operator updated each of these during the visit. A Professional Development Plan was not observed on file for the operator and the additional caregiver. A signed annual review of the Emergency Preparedness and Response Plan was not observed on file for review for the additional caregiver. Blank copies of incident reports and additional caregiver contact information was not observed in the Ready to Go file. A signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy and Review was not on file for the additional caregiver. A medical report for one child enrolled was not observed on file within thirty days of enrollment; the child’s enrollment date was 8/31/2022, and the date recorded on the medical report was 1/13/2023. A medical report and immunization record were not observed on file for one child enrolled. A signed receipt of Summary of NC Child Care Law was not observed on file for two children enrolled. The Pet Acknowledgement form was not complete for one child enrolled. G.S. 110-91(9) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Two outlets were observed without safety covers. Beneath the bathroom counter in a cupboard, several toilet paper rolls were observed in a plastic wrapper, accessible to children less than three years of age. 10A NCAC 09 .1719 (a) 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The height of the fence at the front left corner (facing the entrance to the playground) and at the back left corner (facing the back of the playground with the home on the left) measured 46 inches in height. GS 110-91 1735 The daily schedule, activity plan, infant feeding plan, allergy posting, SIDS Sleep Chart/visual check were not maintained on file for a minimum of 30 days from the revision or replacement date. An activity plan was not available for review. .1721((f)(4)(A) 1891 Individuals providing care to children did not receive 16 hours of orientation prior to beginning caregiving activities. The record of Orientation for the additional caregiver was observed on file, but was not complete. .1729( c) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. The laundry room, which contained hazardous materials labeled Keep Out of Reach of Children with additional warnings was observed unlocked. One alcohol swab and one bottle of Febreeze spray, labeled Keep Out of Reach of Children with additional warnings, were observed on a shelf less than five feet from the ground, in unlocked storage. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/15/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • An Emergency Medical Care Plan was not observed on file. A fire drill had not been recorded since 7/26/2023. A current activity plan was not available for review. One child enrolled was not signed in upon arrival, and one child enrolled was not signed out upon departure for school. The most recent Health Questionnaires for the operator and additional caregiver were dated 1/02/2023; the operator updated each of these during the visit. A Professional Development Plan was not observed on file for the operator and the additional caregiver. The record of Orientation for the additional caregiver was observed on file, but was not complete. A signed annual review of the Emergency Preparedness and Response Plan was not observed on file for review for the additional caregiver. A medical report for one child enrolled was not observed on file within thirty days of enrollment; the child’s enrollment date was 8/31/2022, and the date recorded on the medical report was 1/13/2023. A medical report and immunization record were not observed on file for one child enrolled. A signed receipt of Summary of NC Child Care Law was not observed on file for two children enrolled. The Pet Acknowledgement form was not complete for one child enrolled; the operator corrected this during the visit. A signed receipt of Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was not observed on file for one child enrolled. The Ready to Go File did not contain blank incident reports and additional caregiver contact information. Ms. Thompson stated she was not aware certain documents needed to be on file or that she was not able to locate other documents. It is essential to maintain accurate and complete records for children in care to ensure all health, safety, and educational requirements are current and being followed. I recommended Ms. Thompson create a routine schedule to follow for monitoring all Program, Staff, and Children’s files. • The laundry room, which contained hazardous materials labeled Keep Out of Reach of Children with additional warnings was observed unlocked. Ms. Plater locked the door during the visit. One alcohol swab and one bottle of Febreeze spray, labeled Keep Out of Reach of Children with additional warnings, were observed on a shelf less than five feet from the ground, in unlocked storage. Ms. Plater placed these items into locked storage during the visit. It is important for all areas accessed by children to be safe. I recommended Ms. Thompson and Ms. Plater create a plan for monitoring the indoor learning environment daily, prior to children arriving for care. • Two outlets were observed without safety covers. Ms. Thompson covered these with protective covers during the visit. Beneath the bathroom counter in a cupboard, several toilet paper rolls were observed in a plastic wrapper, accessible to children less than three years of age. Ms. Plater made this wrapper inaccessible during the visit. It is important for all areas accessed by children to be safe. I recommended Ms. Thompson and Ms. Plater create a plan for monitoring the indoor learning environment daily, prior to children arriving for care. • The height of the fence at the front left corner (facing the entrance to the playground) and at the back left corner (facing the back of the playground with the home on the left) measured 46 inches in height. For the safety of all children enrolled in care, the height of the fence must measure at 48 inches in all areas. Ms. Thompson was not aware the fencing did not measure 48 inches in all areas. I recommended Ms. Thompson measure the fencing in different areas at different times throughout the year to ensure the fencing was not settling into the ground over time and remains at the required height in all areas. • The temperature in the refrigerator measured 47 degrees Fahrenheit. The refrigerator was checked a second time greater than one hour later, and the thermometer read 48 degrees Fahrenheit. It is essential that refrigerator temperatures remain at 45 degrees or less to ensure perishable foods remain at a safe temperature. Neither Ms. Thompson, nor Ms. Plater were aware of an issue with the refrigerator/thermometer. I recommended Ms. Thompson place a new thermometer in the refrigerator to see if the issue may be a malfunctioning thermometer. Consultation provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You can order a free First Aid Poster and access a copy of the Infant Safe Sleep Poster at the following link: https://healthychildcare.unc.edu/resources/posters/ Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1714 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 8/2/2023 Number Present: 2 Completed Date: 8/2/2023 Age: From 1 To 4 Total Minutes: 200 Time In: 09:25 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Shameka Thompson, Operator, assisted me with the visit. Dorothy Plater, Additional Caregiver, was present also during the visit. Your program currently operates with a 3-Star license effective 8/13/2019. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants in approved spaces only, and maximum of five preschool children at any time. The program’s compliance history was 97% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Thompson stated the only persons living in the home with her are herself, her mother, and her son during the week. Ms. Thompson stated her son will soon be returning to college, but will still visit the home regularly. Be reminded that you, your mother, and your son must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. Ms. Thompson and Ms. Plater made each of these inaccessible during the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys and participating in general routines. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. No medications were observed nor reported. Storage hazardous items was monitored today. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray labeled Keep Out of Reach of Children with additional warnings were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. A playground inspection was recorded on 6/09/2023. A fire drill was recorded on 7/26/2023. A shelter in place drill for the facility was recorded 6/09/2023. There is one pet inside the home and all vaccinations and parent acknowledgement forms were monitored. The program does not currently provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. 10A NCAC 09 .1719 (a) 1739 All records required shall be available during operating hours, for review by a representative of the Division. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. .1721(f)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/16/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following rules were thoroughly discussed with Ms. Thompson during the visit: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (c) The operator shall conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute providers, volunteers, and uncompensated providers, who are providing care. The orientation shall include an overview of the following topics, specifically focusing on the operation of the facility: (1) recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (2) review of the home's operational policies, including the written plan of care, safe sleep policy, the transportation policy, identification of building and premises safety issues, the emergency medical care plan, and the Emergency Preparedness and Response Plan; (3) adequate supervision of children in accordance with Rule .1711(a) of this Section; (4) information regarding prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (5) prevention and control of infectious diseases, including immunization; (6) firsthand observation of the home's daily operations; (7) instruction regarding assigned duties; (8) instruction in the maintenance of a safe and healthy environment; (9) instruction in the administration of medication to children in accordance with Rule .1720(b) of this Section; (10) review of the home's purposes and goals; (11) review of G.S. 110, Article 7 and 10A NCAC 09; (12) review of Section .2800 of this Chapter if the operator has a two- through five- star license at the time of employment; (13) an explanation of the role of State and local government agencies in the regulation of child care, their impact on the operation of the center, and their availability as a resource; (14) an explanation of the individual's obligation to cooperate with representatives of State and local government agencies during visits and investigations; (15) prevention of and response to emergencies due to food and allergic reactions; and (16) review of the home's handling and storage of hazardous materials and the appropriate disposal of biocontaminants. The operator and individual providing care shall sign and date a statement that attests that this review was completed. This statement shall be kept on file in the home and available for review by the Division. who are providing care. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (b) When screen time is provided on any electronic media device with a visual display, it shall be: (1) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in this Section; (2) limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child; and (3) documented on a cumulative log or activity plan, and shall be available for review by the Division. (c) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. (d) When needed to complete homework assignments, screen time for school-age children may exceed 30 minutes. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (a) The family child care home operator (operator or operators) shall provide the following on a daily basis for all children in care: (6) Developmentally appropriate activities as planned on a written schedule and activity plan. The schedule and activity plan may be combined as one document. Materials or equipment shall be available indoors and outdoors to support the activities listed on the written schedule and activity plan. 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (a) For purposes of this Rule, the Emergency Preparedness and Response in Child Care is a training developed by the North Carolina Child Care Health and Safety Resource Center for child care operators and providers on creating an Emergency Preparedness and Response Plan and practicing, responding to, and recovering from emergencies in child care facilities. (b) Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the operator shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care facility will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disaster, or a dangerous person in the vicinity, to ensure the safety and protection of the children and additional caregivers. This Plan shall be on a template provided by the Division available at https://rmp.nc.gov/portal/# completed within four months of completion of the Emergency Preparedness and Response in Child Care training, and available for review. (d) The Emergency Preparedness and Response Plan shall include the following: (1) written procedures for accounting for all in attendance, including: (A) the location of the children, staff, volunteer and visitor attendance lists; and (B) the name of the person(s) responsible for bringing the children, staff, volunteer and visitor attendance lists in the event of an emergency. (2) a description for how and when children shall be transported; (3) methods for communicating with parents and emergency personnel or law enforcement; (4) a description of how children's nutritional and health needs will be met; (5) the relocation and reunification process; (6) emergency telephone numbers; (7) evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency; (8) the date of the last revision of the plan; (9) specific considerations for non-mobile children and children with special needs; and (10) the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file shall include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) The operator shall review the Family Child Care Home's Emergency Preparedness and Response Plan with additional caregivers prior to the individual caring for children and on an annual basis. (g) All substitute providers and volunteers who provide care to children shall be informed of the Emergency Preparedness and Response Plan and its location. Documentation of this notice shall be maintained in the individual personnel files. 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (6) use sanitary procedures when preparing and serving food. The operator shall: (A) wash his or her hands before and after handling food and feeding the children; and (B) ensure the child's hands are washed before and after the child is fed; (7) wash his or her hands, and ensure the child's hands are washed, after toileting or handling bodily fluids; (8) handwashing procedures shall include: (A) using liquid soap and water; (B) rubbing hands vigorously with soap and water for 15 seconds; (C) washing all surfaces of the hands, to include the backs of hands, palms, wrists, under fingernails and between fingers; (D) rinsing well for 10 seconds; (E) drying hands with a paper towel or other hand drying device; and (F) turning off faucet with a paper towel or other method without recontaminating hands; • Please make the area against the home with the electrical meter and cable box inaccessible to children on all three sides. • Please monitor all equipment and fencing on the playground for developing rust. • Please resecure the bottom of the metal mesh fencing to the two fence posts where this is becoming detached on the right side of the outdoor learning environment. • Please replace or place guards over the plastic trim and plastic gutter which have become detached or are deteriorating. • Please complete an Emergency Medical Care Plan to be placed on file; I recommend you post this plan. - Please download, print, and post the most updated copy of the Safe Sleep Policy from the Division website. Please check all boxes that apply to your facility, and please provide new enrolling parents a copy of this completed policy. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1718 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 8/2/2023 Number Present: 2 Completed Date: 8/2/2023 Age: From 1 To 4 Total Minutes: 200 Time In: 09:25 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Shameka Thompson, Operator, assisted me with the visit. Dorothy Plater, Additional Caregiver, was present also during the visit. Your program currently operates with a 3-Star license effective 8/13/2019. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants in approved spaces only, and maximum of five preschool children at any time. The program’s compliance history was 97% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Thompson stated the only persons living in the home with her are herself, her mother, and her son during the week. Ms. Thompson stated her son will soon be returning to college, but will still visit the home regularly. Be reminded that you, your mother, and your son must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. Ms. Thompson and Ms. Plater made each of these inaccessible during the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys and participating in general routines. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. No medications were observed nor reported. Storage hazardous items was monitored today. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray labeled Keep Out of Reach of Children with additional warnings were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. A playground inspection was recorded on 6/09/2023. A fire drill was recorded on 7/26/2023. A shelter in place drill for the facility was recorded 6/09/2023. There is one pet inside the home and all vaccinations and parent acknowledgement forms were monitored. The program does not currently provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. 10A NCAC 09 .1719 (a) 1739 All records required shall be available during operating hours, for review by a representative of the Division. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. .1721(f)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/16/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following rules were thoroughly discussed with Ms. Thompson during the visit: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (c) The operator shall conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute providers, volunteers, and uncompensated providers, who are providing care. The orientation shall include an overview of the following topics, specifically focusing on the operation of the facility: (1) recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (2) review of the home's operational policies, including the written plan of care, safe sleep policy, the transportation policy, identification of building and premises safety issues, the emergency medical care plan, and the Emergency Preparedness and Response Plan; (3) adequate supervision of children in accordance with Rule .1711(a) of this Section; (4) information regarding prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (5) prevention and control of infectious diseases, including immunization; (6) firsthand observation of the home's daily operations; (7) instruction regarding assigned duties; (8) instruction in the maintenance of a safe and healthy environment; (9) instruction in the administration of medication to children in accordance with Rule .1720(b) of this Section; (10) review of the home's purposes and goals; (11) review of G.S. 110, Article 7 and 10A NCAC 09; (12) review of Section .2800 of this Chapter if the operator has a two- through five- star license at the time of employment; (13) an explanation of the role of State and local government agencies in the regulation of child care, their impact on the operation of the center, and their availability as a resource; (14) an explanation of the individual's obligation to cooperate with representatives of State and local government agencies during visits and investigations; (15) prevention of and response to emergencies due to food and allergic reactions; and (16) review of the home's handling and storage of hazardous materials and the appropriate disposal of biocontaminants. The operator and individual providing care shall sign and date a statement that attests that this review was completed. This statement shall be kept on file in the home and available for review by the Division. who are providing care. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (b) When screen time is provided on any electronic media device with a visual display, it shall be: (1) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in this Section; (2) limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child; and (3) documented on a cumulative log or activity plan, and shall be available for review by the Division. (c) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. (d) When needed to complete homework assignments, screen time for school-age children may exceed 30 minutes. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (a) The family child care home operator (operator or operators) shall provide the following on a daily basis for all children in care: (6) Developmentally appropriate activities as planned on a written schedule and activity plan. The schedule and activity plan may be combined as one document. Materials or equipment shall be available indoors and outdoors to support the activities listed on the written schedule and activity plan. 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (a) For purposes of this Rule, the Emergency Preparedness and Response in Child Care is a training developed by the North Carolina Child Care Health and Safety Resource Center for child care operators and providers on creating an Emergency Preparedness and Response Plan and practicing, responding to, and recovering from emergencies in child care facilities. (b) Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the operator shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care facility will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disaster, or a dangerous person in the vicinity, to ensure the safety and protection of the children and additional caregivers. This Plan shall be on a template provided by the Division available at https://rmp.nc.gov/portal/# completed within four months of completion of the Emergency Preparedness and Response in Child Care training, and available for review. (d) The Emergency Preparedness and Response Plan shall include the following: (1) written procedures for accounting for all in attendance, including: (A) the location of the children, staff, volunteer and visitor attendance lists; and (B) the name of the person(s) responsible for bringing the children, staff, volunteer and visitor attendance lists in the event of an emergency. (2) a description for how and when children shall be transported; (3) methods for communicating with parents and emergency personnel or law enforcement; (4) a description of how children's nutritional and health needs will be met; (5) the relocation and reunification process; (6) emergency telephone numbers; (7) evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency; (8) the date of the last revision of the plan; (9) specific considerations for non-mobile children and children with special needs; and (10) the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file shall include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) The operator shall review the Family Child Care Home's Emergency Preparedness and Response Plan with additional caregivers prior to the individual caring for children and on an annual basis. (g) All substitute providers and volunteers who provide care to children shall be informed of the Emergency Preparedness and Response Plan and its location. Documentation of this notice shall be maintained in the individual personnel files. 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (6) use sanitary procedures when preparing and serving food. The operator shall: (A) wash his or her hands before and after handling food and feeding the children; and (B) ensure the child's hands are washed before and after the child is fed; (7) wash his or her hands, and ensure the child's hands are washed, after toileting or handling bodily fluids; (8) handwashing procedures shall include: (A) using liquid soap and water; (B) rubbing hands vigorously with soap and water for 15 seconds; (C) washing all surfaces of the hands, to include the backs of hands, palms, wrists, under fingernails and between fingers; (D) rinsing well for 10 seconds; (E) drying hands with a paper towel or other hand drying device; and (F) turning off faucet with a paper towel or other method without recontaminating hands; • Please make the area against the home with the electrical meter and cable box inaccessible to children on all three sides. • Please monitor all equipment and fencing on the playground for developing rust. • Please resecure the bottom of the metal mesh fencing to the two fence posts where this is becoming detached on the right side of the outdoor learning environment. • Please replace or place guards over the plastic trim and plastic gutter which have become detached or are deteriorating. • Please complete an Emergency Medical Care Plan to be placed on file; I recommend you post this plan. - Please download, print, and post the most updated copy of the Safe Sleep Policy from the Division website. Please check all boxes that apply to your facility, and please provide new enrolling parents a copy of this completed policy. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 8/2/2023 Number Present: 2 Completed Date: 8/2/2023 Age: From 1 To 4 Total Minutes: 200 Time In: 09:25 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Shameka Thompson, Operator, assisted me with the visit. Dorothy Plater, Additional Caregiver, was present also during the visit. Your program currently operates with a 3-Star license effective 8/13/2019. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants in approved spaces only, and maximum of five preschool children at any time. The program’s compliance history was 97% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Thompson stated the only persons living in the home with her are herself, her mother, and her son during the week. Ms. Thompson stated her son will soon be returning to college, but will still visit the home regularly. Be reminded that you, your mother, and your son must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. Ms. Thompson and Ms. Plater made each of these inaccessible during the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys and participating in general routines. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. No medications were observed nor reported. Storage hazardous items was monitored today. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray labeled Keep Out of Reach of Children with additional warnings were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. A playground inspection was recorded on 6/09/2023. A fire drill was recorded on 7/26/2023. A shelter in place drill for the facility was recorded 6/09/2023. There is one pet inside the home and all vaccinations and parent acknowledgement forms were monitored. The program does not currently provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. 10A NCAC 09 .1719 (a) 1739 All records required shall be available during operating hours, for review by a representative of the Division. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. .1721(f)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/16/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following rules were thoroughly discussed with Ms. Thompson during the visit: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (c) The operator shall conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute providers, volunteers, and uncompensated providers, who are providing care. The orientation shall include an overview of the following topics, specifically focusing on the operation of the facility: (1) recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (2) review of the home's operational policies, including the written plan of care, safe sleep policy, the transportation policy, identification of building and premises safety issues, the emergency medical care plan, and the Emergency Preparedness and Response Plan; (3) adequate supervision of children in accordance with Rule .1711(a) of this Section; (4) information regarding prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (5) prevention and control of infectious diseases, including immunization; (6) firsthand observation of the home's daily operations; (7) instruction regarding assigned duties; (8) instruction in the maintenance of a safe and healthy environment; (9) instruction in the administration of medication to children in accordance with Rule .1720(b) of this Section; (10) review of the home's purposes and goals; (11) review of G.S. 110, Article 7 and 10A NCAC 09; (12) review of Section .2800 of this Chapter if the operator has a two- through five- star license at the time of employment; (13) an explanation of the role of State and local government agencies in the regulation of child care, their impact on the operation of the center, and their availability as a resource; (14) an explanation of the individual's obligation to cooperate with representatives of State and local government agencies during visits and investigations; (15) prevention of and response to emergencies due to food and allergic reactions; and (16) review of the home's handling and storage of hazardous materials and the appropriate disposal of biocontaminants. The operator and individual providing care shall sign and date a statement that attests that this review was completed. This statement shall be kept on file in the home and available for review by the Division. who are providing care. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (b) When screen time is provided on any electronic media device with a visual display, it shall be: (1) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in this Section; (2) limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child; and (3) documented on a cumulative log or activity plan, and shall be available for review by the Division. (c) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. (d) When needed to complete homework assignments, screen time for school-age children may exceed 30 minutes. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (a) The family child care home operator (operator or operators) shall provide the following on a daily basis for all children in care: (6) Developmentally appropriate activities as planned on a written schedule and activity plan. The schedule and activity plan may be combined as one document. Materials or equipment shall be available indoors and outdoors to support the activities listed on the written schedule and activity plan. 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (a) For purposes of this Rule, the Emergency Preparedness and Response in Child Care is a training developed by the North Carolina Child Care Health and Safety Resource Center for child care operators and providers on creating an Emergency Preparedness and Response Plan and practicing, responding to, and recovering from emergencies in child care facilities. (b) Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the operator shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care facility will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disaster, or a dangerous person in the vicinity, to ensure the safety and protection of the children and additional caregivers. This Plan shall be on a template provided by the Division available at https://rmp.nc.gov/portal/# completed within four months of completion of the Emergency Preparedness and Response in Child Care training, and available for review. (d) The Emergency Preparedness and Response Plan shall include the following: (1) written procedures for accounting for all in attendance, including: (A) the location of the children, staff, volunteer and visitor attendance lists; and (B) the name of the person(s) responsible for bringing the children, staff, volunteer and visitor attendance lists in the event of an emergency. (2) a description for how and when children shall be transported; (3) methods for communicating with parents and emergency personnel or law enforcement; (4) a description of how children's nutritional and health needs will be met; (5) the relocation and reunification process; (6) emergency telephone numbers; (7) evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency; (8) the date of the last revision of the plan; (9) specific considerations for non-mobile children and children with special needs; and (10) the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file shall include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) The operator shall review the Family Child Care Home's Emergency Preparedness and Response Plan with additional caregivers prior to the individual caring for children and on an annual basis. (g) All substitute providers and volunteers who provide care to children shall be informed of the Emergency Preparedness and Response Plan and its location. Documentation of this notice shall be maintained in the individual personnel files. 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (6) use sanitary procedures when preparing and serving food. The operator shall: (A) wash his or her hands before and after handling food and feeding the children; and (B) ensure the child's hands are washed before and after the child is fed; (7) wash his or her hands, and ensure the child's hands are washed, after toileting or handling bodily fluids; (8) handwashing procedures shall include: (A) using liquid soap and water; (B) rubbing hands vigorously with soap and water for 15 seconds; (C) washing all surfaces of the hands, to include the backs of hands, palms, wrists, under fingernails and between fingers; (D) rinsing well for 10 seconds; (E) drying hands with a paper towel or other hand drying device; and (F) turning off faucet with a paper towel or other method without recontaminating hands; • Please make the area against the home with the electrical meter and cable box inaccessible to children on all three sides. • Please monitor all equipment and fencing on the playground for developing rust. • Please resecure the bottom of the metal mesh fencing to the two fence posts where this is becoming detached on the right side of the outdoor learning environment. • Please replace or place guards over the plastic trim and plastic gutter which have become detached or are deteriorating. • Please complete an Emergency Medical Care Plan to be placed on file; I recommend you post this plan. - Please download, print, and post the most updated copy of the Safe Sleep Policy from the Division website. Please check all boxes that apply to your facility, and please provide new enrolling parents a copy of this completed policy. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 8/2/2023 Number Present: 2 Completed Date: 8/2/2023 Age: From 1 To 4 Total Minutes: 200 Time In: 09:25 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Shameka Thompson, Operator, assisted me with the visit. Dorothy Plater, Additional Caregiver, was present also during the visit. Your program currently operates with a 3-Star license effective 8/13/2019. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants in approved spaces only, and maximum of five preschool children at any time. The program’s compliance history was 97% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Thompson stated the only persons living in the home with her are herself, her mother, and her son during the week. Ms. Thompson stated her son will soon be returning to college, but will still visit the home regularly. Be reminded that you, your mother, and your son must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. Ms. Thompson and Ms. Plater made each of these inaccessible during the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys and participating in general routines. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. No medications were observed nor reported. Storage hazardous items was monitored today. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray labeled Keep Out of Reach of Children with additional warnings were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. A playground inspection was recorded on 6/09/2023. A fire drill was recorded on 7/26/2023. A shelter in place drill for the facility was recorded 6/09/2023. There is one pet inside the home and all vaccinations and parent acknowledgement forms were monitored. The program does not currently provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. 10A NCAC 09 .1719 (a) 1739 All records required shall be available during operating hours, for review by a representative of the Division. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. .1721(f)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/16/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following rules were thoroughly discussed with Ms. Thompson during the visit: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (c) The operator shall conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute providers, volunteers, and uncompensated providers, who are providing care. The orientation shall include an overview of the following topics, specifically focusing on the operation of the facility: (1) recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (2) review of the home's operational policies, including the written plan of care, safe sleep policy, the transportation policy, identification of building and premises safety issues, the emergency medical care plan, and the Emergency Preparedness and Response Plan; (3) adequate supervision of children in accordance with Rule .1711(a) of this Section; (4) information regarding prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (5) prevention and control of infectious diseases, including immunization; (6) firsthand observation of the home's daily operations; (7) instruction regarding assigned duties; (8) instruction in the maintenance of a safe and healthy environment; (9) instruction in the administration of medication to children in accordance with Rule .1720(b) of this Section; (10) review of the home's purposes and goals; (11) review of G.S. 110, Article 7 and 10A NCAC 09; (12) review of Section .2800 of this Chapter if the operator has a two- through five- star license at the time of employment; (13) an explanation of the role of State and local government agencies in the regulation of child care, their impact on the operation of the center, and their availability as a resource; (14) an explanation of the individual's obligation to cooperate with representatives of State and local government agencies during visits and investigations; (15) prevention of and response to emergencies due to food and allergic reactions; and (16) review of the home's handling and storage of hazardous materials and the appropriate disposal of biocontaminants. The operator and individual providing care shall sign and date a statement that attests that this review was completed. This statement shall be kept on file in the home and available for review by the Division. who are providing care. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (b) When screen time is provided on any electronic media device with a visual display, it shall be: (1) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in this Section; (2) limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child; and (3) documented on a cumulative log or activity plan, and shall be available for review by the Division. (c) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. (d) When needed to complete homework assignments, screen time for school-age children may exceed 30 minutes. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (a) The family child care home operator (operator or operators) shall provide the following on a daily basis for all children in care: (6) Developmentally appropriate activities as planned on a written schedule and activity plan. The schedule and activity plan may be combined as one document. Materials or equipment shall be available indoors and outdoors to support the activities listed on the written schedule and activity plan. 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (a) For purposes of this Rule, the Emergency Preparedness and Response in Child Care is a training developed by the North Carolina Child Care Health and Safety Resource Center for child care operators and providers on creating an Emergency Preparedness and Response Plan and practicing, responding to, and recovering from emergencies in child care facilities. (b) Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the operator shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care facility will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disaster, or a dangerous person in the vicinity, to ensure the safety and protection of the children and additional caregivers. This Plan shall be on a template provided by the Division available at https://rmp.nc.gov/portal/# completed within four months of completion of the Emergency Preparedness and Response in Child Care training, and available for review. (d) The Emergency Preparedness and Response Plan shall include the following: (1) written procedures for accounting for all in attendance, including: (A) the location of the children, staff, volunteer and visitor attendance lists; and (B) the name of the person(s) responsible for bringing the children, staff, volunteer and visitor attendance lists in the event of an emergency. (2) a description for how and when children shall be transported; (3) methods for communicating with parents and emergency personnel or law enforcement; (4) a description of how children's nutritional and health needs will be met; (5) the relocation and reunification process; (6) emergency telephone numbers; (7) evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency; (8) the date of the last revision of the plan; (9) specific considerations for non-mobile children and children with special needs; and (10) the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file shall include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) The operator shall review the Family Child Care Home's Emergency Preparedness and Response Plan with additional caregivers prior to the individual caring for children and on an annual basis. (g) All substitute providers and volunteers who provide care to children shall be informed of the Emergency Preparedness and Response Plan and its location. Documentation of this notice shall be maintained in the individual personnel files. 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (6) use sanitary procedures when preparing and serving food. The operator shall: (A) wash his or her hands before and after handling food and feeding the children; and (B) ensure the child's hands are washed before and after the child is fed; (7) wash his or her hands, and ensure the child's hands are washed, after toileting or handling bodily fluids; (8) handwashing procedures shall include: (A) using liquid soap and water; (B) rubbing hands vigorously with soap and water for 15 seconds; (C) washing all surfaces of the hands, to include the backs of hands, palms, wrists, under fingernails and between fingers; (D) rinsing well for 10 seconds; (E) drying hands with a paper towel or other hand drying device; and (F) turning off faucet with a paper towel or other method without recontaminating hands; • Please make the area against the home with the electrical meter and cable box inaccessible to children on all three sides. • Please monitor all equipment and fencing on the playground for developing rust. • Please resecure the bottom of the metal mesh fencing to the two fence posts where this is becoming detached on the right side of the outdoor learning environment. • Please replace or place guards over the plastic trim and plastic gutter which have become detached or are deteriorating. • Please complete an Emergency Medical Care Plan to be placed on file; I recommend you post this plan. - Please download, print, and post the most updated copy of the Safe Sleep Policy from the Division website. Please check all boxes that apply to your facility, and please provide new enrolling parents a copy of this completed policy. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1729 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 8/2/2023 Number Present: 2 Completed Date: 8/2/2023 Age: From 1 To 4 Total Minutes: 200 Time In: 09:25 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Shameka Thompson, Operator, assisted me with the visit. Dorothy Plater, Additional Caregiver, was present also during the visit. Your program currently operates with a 3-Star license effective 8/13/2019. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants in approved spaces only, and maximum of five preschool children at any time. The program’s compliance history was 97% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Thompson stated the only persons living in the home with her are herself, her mother, and her son during the week. Ms. Thompson stated her son will soon be returning to college, but will still visit the home regularly. Be reminded that you, your mother, and your son must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. Ms. Thompson and Ms. Plater made each of these inaccessible during the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys and participating in general routines. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. No medications were observed nor reported. Storage hazardous items was monitored today. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray labeled Keep Out of Reach of Children with additional warnings were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. A playground inspection was recorded on 6/09/2023. A fire drill was recorded on 7/26/2023. A shelter in place drill for the facility was recorded 6/09/2023. There is one pet inside the home and all vaccinations and parent acknowledgement forms were monitored. The program does not currently provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. 10A NCAC 09 .1719 (a) 1739 All records required shall be available during operating hours, for review by a representative of the Division. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. .1721(f)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/16/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following rules were thoroughly discussed with Ms. Thompson during the visit: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (c) The operator shall conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute providers, volunteers, and uncompensated providers, who are providing care. The orientation shall include an overview of the following topics, specifically focusing on the operation of the facility: (1) recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (2) review of the home's operational policies, including the written plan of care, safe sleep policy, the transportation policy, identification of building and premises safety issues, the emergency medical care plan, and the Emergency Preparedness and Response Plan; (3) adequate supervision of children in accordance with Rule .1711(a) of this Section; (4) information regarding prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (5) prevention and control of infectious diseases, including immunization; (6) firsthand observation of the home's daily operations; (7) instruction regarding assigned duties; (8) instruction in the maintenance of a safe and healthy environment; (9) instruction in the administration of medication to children in accordance with Rule .1720(b) of this Section; (10) review of the home's purposes and goals; (11) review of G.S. 110, Article 7 and 10A NCAC 09; (12) review of Section .2800 of this Chapter if the operator has a two- through five- star license at the time of employment; (13) an explanation of the role of State and local government agencies in the regulation of child care, their impact on the operation of the center, and their availability as a resource; (14) an explanation of the individual's obligation to cooperate with representatives of State and local government agencies during visits and investigations; (15) prevention of and response to emergencies due to food and allergic reactions; and (16) review of the home's handling and storage of hazardous materials and the appropriate disposal of biocontaminants. The operator and individual providing care shall sign and date a statement that attests that this review was completed. This statement shall be kept on file in the home and available for review by the Division. who are providing care. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (b) When screen time is provided on any electronic media device with a visual display, it shall be: (1) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in this Section; (2) limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child; and (3) documented on a cumulative log or activity plan, and shall be available for review by the Division. (c) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. (d) When needed to complete homework assignments, screen time for school-age children may exceed 30 minutes. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (a) The family child care home operator (operator or operators) shall provide the following on a daily basis for all children in care: (6) Developmentally appropriate activities as planned on a written schedule and activity plan. The schedule and activity plan may be combined as one document. Materials or equipment shall be available indoors and outdoors to support the activities listed on the written schedule and activity plan. 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (a) For purposes of this Rule, the Emergency Preparedness and Response in Child Care is a training developed by the North Carolina Child Care Health and Safety Resource Center for child care operators and providers on creating an Emergency Preparedness and Response Plan and practicing, responding to, and recovering from emergencies in child care facilities. (b) Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the operator shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care facility will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disaster, or a dangerous person in the vicinity, to ensure the safety and protection of the children and additional caregivers. This Plan shall be on a template provided by the Division available at https://rmp.nc.gov/portal/# completed within four months of completion of the Emergency Preparedness and Response in Child Care training, and available for review. (d) The Emergency Preparedness and Response Plan shall include the following: (1) written procedures for accounting for all in attendance, including: (A) the location of the children, staff, volunteer and visitor attendance lists; and (B) the name of the person(s) responsible for bringing the children, staff, volunteer and visitor attendance lists in the event of an emergency. (2) a description for how and when children shall be transported; (3) methods for communicating with parents and emergency personnel or law enforcement; (4) a description of how children's nutritional and health needs will be met; (5) the relocation and reunification process; (6) emergency telephone numbers; (7) evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency; (8) the date of the last revision of the plan; (9) specific considerations for non-mobile children and children with special needs; and (10) the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file shall include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) The operator shall review the Family Child Care Home's Emergency Preparedness and Response Plan with additional caregivers prior to the individual caring for children and on an annual basis. (g) All substitute providers and volunteers who provide care to children shall be informed of the Emergency Preparedness and Response Plan and its location. Documentation of this notice shall be maintained in the individual personnel files. 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (6) use sanitary procedures when preparing and serving food. The operator shall: (A) wash his or her hands before and after handling food and feeding the children; and (B) ensure the child's hands are washed before and after the child is fed; (7) wash his or her hands, and ensure the child's hands are washed, after toileting or handling bodily fluids; (8) handwashing procedures shall include: (A) using liquid soap and water; (B) rubbing hands vigorously with soap and water for 15 seconds; (C) washing all surfaces of the hands, to include the backs of hands, palms, wrists, under fingernails and between fingers; (D) rinsing well for 10 seconds; (E) drying hands with a paper towel or other hand drying device; and (F) turning off faucet with a paper towel or other method without recontaminating hands; • Please make the area against the home with the electrical meter and cable box inaccessible to children on all three sides. • Please monitor all equipment and fencing on the playground for developing rust. • Please resecure the bottom of the metal mesh fencing to the two fence posts where this is becoming detached on the right side of the outdoor learning environment. • Please replace or place guards over the plastic trim and plastic gutter which have become detached or are deteriorating. • Please complete an Emergency Medical Care Plan to be placed on file; I recommend you post this plan. - Please download, print, and post the most updated copy of the Safe Sleep Policy from the Division website. Please check all boxes that apply to your facility, and please provide new enrolling parents a copy of this completed policy. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-105 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 8/2/2023 Number Present: 2 Completed Date: 8/2/2023 Age: From 1 To 4 Total Minutes: 200 Time In: 09:25 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Shameka Thompson, Operator, assisted me with the visit. Dorothy Plater, Additional Caregiver, was present also during the visit. Your program currently operates with a 3-Star license effective 8/13/2019. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants in approved spaces only, and maximum of five preschool children at any time. The program’s compliance history was 97% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Thompson stated the only persons living in the home with her are herself, her mother, and her son during the week. Ms. Thompson stated her son will soon be returning to college, but will still visit the home regularly. Be reminded that you, your mother, and your son must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. Ms. Thompson and Ms. Plater made each of these inaccessible during the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys and participating in general routines. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. No medications were observed nor reported. Storage hazardous items was monitored today. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray labeled Keep Out of Reach of Children with additional warnings were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. A playground inspection was recorded on 6/09/2023. A fire drill was recorded on 7/26/2023. A shelter in place drill for the facility was recorded 6/09/2023. There is one pet inside the home and all vaccinations and parent acknowledgement forms were monitored. The program does not currently provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. 10A NCAC 09 .1719 (a) 1739 All records required shall be available during operating hours, for review by a representative of the Division. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. .1721(f)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/16/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following rules were thoroughly discussed with Ms. Thompson during the visit: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (c) The operator shall conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute providers, volunteers, and uncompensated providers, who are providing care. The orientation shall include an overview of the following topics, specifically focusing on the operation of the facility: (1) recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (2) review of the home's operational policies, including the written plan of care, safe sleep policy, the transportation policy, identification of building and premises safety issues, the emergency medical care plan, and the Emergency Preparedness and Response Plan; (3) adequate supervision of children in accordance with Rule .1711(a) of this Section; (4) information regarding prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (5) prevention and control of infectious diseases, including immunization; (6) firsthand observation of the home's daily operations; (7) instruction regarding assigned duties; (8) instruction in the maintenance of a safe and healthy environment; (9) instruction in the administration of medication to children in accordance with Rule .1720(b) of this Section; (10) review of the home's purposes and goals; (11) review of G.S. 110, Article 7 and 10A NCAC 09; (12) review of Section .2800 of this Chapter if the operator has a two- through five- star license at the time of employment; (13) an explanation of the role of State and local government agencies in the regulation of child care, their impact on the operation of the center, and their availability as a resource; (14) an explanation of the individual's obligation to cooperate with representatives of State and local government agencies during visits and investigations; (15) prevention of and response to emergencies due to food and allergic reactions; and (16) review of the home's handling and storage of hazardous materials and the appropriate disposal of biocontaminants. The operator and individual providing care shall sign and date a statement that attests that this review was completed. This statement shall be kept on file in the home and available for review by the Division. who are providing care. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (b) When screen time is provided on any electronic media device with a visual display, it shall be: (1) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in this Section; (2) limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child; and (3) documented on a cumulative log or activity plan, and shall be available for review by the Division. (c) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. (d) When needed to complete homework assignments, screen time for school-age children may exceed 30 minutes. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (a) The family child care home operator (operator or operators) shall provide the following on a daily basis for all children in care: (6) Developmentally appropriate activities as planned on a written schedule and activity plan. The schedule and activity plan may be combined as one document. Materials or equipment shall be available indoors and outdoors to support the activities listed on the written schedule and activity plan. 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (a) For purposes of this Rule, the Emergency Preparedness and Response in Child Care is a training developed by the North Carolina Child Care Health and Safety Resource Center for child care operators and providers on creating an Emergency Preparedness and Response Plan and practicing, responding to, and recovering from emergencies in child care facilities. (b) Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the operator shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care facility will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disaster, or a dangerous person in the vicinity, to ensure the safety and protection of the children and additional caregivers. This Plan shall be on a template provided by the Division available at https://rmp.nc.gov/portal/# completed within four months of completion of the Emergency Preparedness and Response in Child Care training, and available for review. (d) The Emergency Preparedness and Response Plan shall include the following: (1) written procedures for accounting for all in attendance, including: (A) the location of the children, staff, volunteer and visitor attendance lists; and (B) the name of the person(s) responsible for bringing the children, staff, volunteer and visitor attendance lists in the event of an emergency. (2) a description for how and when children shall be transported; (3) methods for communicating with parents and emergency personnel or law enforcement; (4) a description of how children's nutritional and health needs will be met; (5) the relocation and reunification process; (6) emergency telephone numbers; (7) evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency; (8) the date of the last revision of the plan; (9) specific considerations for non-mobile children and children with special needs; and (10) the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file shall include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) The operator shall review the Family Child Care Home's Emergency Preparedness and Response Plan with additional caregivers prior to the individual caring for children and on an annual basis. (g) All substitute providers and volunteers who provide care to children shall be informed of the Emergency Preparedness and Response Plan and its location. Documentation of this notice shall be maintained in the individual personnel files. 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (6) use sanitary procedures when preparing and serving food. The operator shall: (A) wash his or her hands before and after handling food and feeding the children; and (B) ensure the child's hands are washed before and after the child is fed; (7) wash his or her hands, and ensure the child's hands are washed, after toileting or handling bodily fluids; (8) handwashing procedures shall include: (A) using liquid soap and water; (B) rubbing hands vigorously with soap and water for 15 seconds; (C) washing all surfaces of the hands, to include the backs of hands, palms, wrists, under fingernails and between fingers; (D) rinsing well for 10 seconds; (E) drying hands with a paper towel or other hand drying device; and (F) turning off faucet with a paper towel or other method without recontaminating hands; • Please make the area against the home with the electrical meter and cable box inaccessible to children on all three sides. • Please monitor all equipment and fencing on the playground for developing rust. • Please resecure the bottom of the metal mesh fencing to the two fence posts where this is becoming detached on the right side of the outdoor learning environment. • Please replace or place guards over the plastic trim and plastic gutter which have become detached or are deteriorating. • Please complete an Emergency Medical Care Plan to be placed on file; I recommend you post this plan. - Please download, print, and post the most updated copy of the Safe Sleep Policy from the Division website. Please check all boxes that apply to your facility, and please provide new enrolling parents a copy of this completed policy. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLATER'S PLAYHOUSE Facility ID: 34000804 Consultant: CARA MCKEOWN-STEWART Operation Type: Family CC Home Case Number: Visit Date: 8/2/2023 Number Present: 2 Completed Date: 8/2/2023 Age: From 1 To 4 Total Minutes: 200 Time In: 09:25 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Shameka Thompson, Operator, assisted me with the visit. Dorothy Plater, Additional Caregiver, was present also during the visit. Your program currently operates with a 3-Star license effective 8/13/2019. Restrictions include 1st, 2nd, and 3rd shift care; children in care on ground level only; serves no more than two infants in approved spaces only, and maximum of five preschool children at any time. The program’s compliance history was 97% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Thompson stated the only persons living in the home with her are herself, her mother, and her son during the week. Ms. Thompson stated her son will soon be returning to college, but will still visit the home regularly. Be reminded that you, your mother, and your son must have criminal record checks conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. Ms. Thompson and Ms. Plater made each of these inaccessible during the visit. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing with toys and participating in general routines. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. No medications were observed nor reported. Storage hazardous items was monitored today. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray labeled Keep Out of Reach of Children with additional warnings were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. A playground inspection was recorded on 6/09/2023. A fire drill was recorded on 7/26/2023. A shelter in place drill for the facility was recorded 6/09/2023. There is one pet inside the home and all vaccinations and parent acknowledgement forms were monitored. The program does not currently provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. 10A NCAC 09 .1719 (a) 1739 All records required shall be available during operating hours, for review by a representative of the Division. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. .1721(f)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/16/2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following rules were thoroughly discussed with Ms. Thompson during the visit: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (c) The operator shall conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute providers, volunteers, and uncompensated providers, who are providing care. The orientation shall include an overview of the following topics, specifically focusing on the operation of the facility: (1) recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (2) review of the home's operational policies, including the written plan of care, safe sleep policy, the transportation policy, identification of building and premises safety issues, the emergency medical care plan, and the Emergency Preparedness and Response Plan; (3) adequate supervision of children in accordance with Rule .1711(a) of this Section; (4) information regarding prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (5) prevention and control of infectious diseases, including immunization; (6) firsthand observation of the home's daily operations; (7) instruction regarding assigned duties; (8) instruction in the maintenance of a safe and healthy environment; (9) instruction in the administration of medication to children in accordance with Rule .1720(b) of this Section; (10) review of the home's purposes and goals; (11) review of G.S. 110, Article 7 and 10A NCAC 09; (12) review of Section .2800 of this Chapter if the operator has a two- through five- star license at the time of employment; (13) an explanation of the role of State and local government agencies in the regulation of child care, their impact on the operation of the center, and their availability as a resource; (14) an explanation of the individual's obligation to cooperate with representatives of State and local government agencies during visits and investigations; (15) prevention of and response to emergencies due to food and allergic reactions; and (16) review of the home's handling and storage of hazardous materials and the appropriate disposal of biocontaminants. The operator and individual providing care shall sign and date a statement that attests that this review was completed. This statement shall be kept on file in the home and available for review by the Division. who are providing care. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (b) When screen time is provided on any electronic media device with a visual display, it shall be: (1) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in this Section; (2) limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child; and (3) documented on a cumulative log or activity plan, and shall be available for review by the Division. (c) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. (d) When needed to complete homework assignments, screen time for school-age children may exceed 30 minutes. 10A NCAC 09 .1718 REQUIREMENTS FOR DAILY OPERATIONS (a) The family child care home operator (operator or operators) shall provide the following on a daily basis for all children in care: (6) Developmentally appropriate activities as planned on a written schedule and activity plan. The schedule and activity plan may be combined as one document. Materials or equipment shall be available indoors and outdoors to support the activities listed on the written schedule and activity plan. 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (a) For purposes of this Rule, the Emergency Preparedness and Response in Child Care is a training developed by the North Carolina Child Care Health and Safety Resource Center for child care operators and providers on creating an Emergency Preparedness and Response Plan and practicing, responding to, and recovering from emergencies in child care facilities. (b) Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the operator shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care facility will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disaster, or a dangerous person in the vicinity, to ensure the safety and protection of the children and additional caregivers. This Plan shall be on a template provided by the Division available at https://rmp.nc.gov/portal/# completed within four months of completion of the Emergency Preparedness and Response in Child Care training, and available for review. (d) The Emergency Preparedness and Response Plan shall include the following: (1) written procedures for accounting for all in attendance, including: (A) the location of the children, staff, volunteer and visitor attendance lists; and (B) the name of the person(s) responsible for bringing the children, staff, volunteer and visitor attendance lists in the event of an emergency. (2) a description for how and when children shall be transported; (3) methods for communicating with parents and emergency personnel or law enforcement; (4) a description of how children's nutritional and health needs will be met; (5) the relocation and reunification process; (6) emergency telephone numbers; (7) evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency; (8) the date of the last revision of the plan; (9) specific considerations for non-mobile children and children with special needs; and (10) the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file shall include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. (e) The operator shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) The operator shall review the Family Child Care Home's Emergency Preparedness and Response Plan with additional caregivers prior to the individual caring for children and on an annual basis. (g) All substitute providers and volunteers who provide care to children shall be informed of the Emergency Preparedness and Response Plan and its location. Documentation of this notice shall be maintained in the individual personnel files. 10A NCAC 09 .1725 SANITATION REQUIREMENTS FOR FAMILY CHILD CARE HOMES (a) To assure the health of children through proper sanitation, the family child care home operator shall: (6) use sanitary procedures when preparing and serving food. The operator shall: (A) wash his or her hands before and after handling food and feeding the children; and (B) ensure the child's hands are washed before and after the child is fed; (7) wash his or her hands, and ensure the child's hands are washed, after toileting or handling bodily fluids; (8) handwashing procedures shall include: (A) using liquid soap and water; (B) rubbing hands vigorously with soap and water for 15 seconds; (C) washing all surfaces of the hands, to include the backs of hands, palms, wrists, under fingernails and between fingers; (D) rinsing well for 10 seconds; (E) drying hands with a paper towel or other hand drying device; and (F) turning off faucet with a paper towel or other method without recontaminating hands; • Please make the area against the home with the electrical meter and cable box inaccessible to children on all three sides. • Please monitor all equipment and fencing on the playground for developing rust. • Please resecure the bottom of the metal mesh fencing to the two fence posts where this is becoming detached on the right side of the outdoor learning environment. • Please replace or place guards over the plastic trim and plastic gutter which have become detached or are deteriorating. • Please complete an Emergency Medical Care Plan to be placed on file; I recommend you post this plan. - Please download, print, and post the most updated copy of the Safe Sleep Policy from the Division website. Please check all boxes that apply to your facility, and please provide new enrolling parents a copy of this completed policy. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times