OUR Lady OF Mercy Preschool

G.S. 110-90 · Violation

Name of Operation: OUR LADY OF MERCY PRESCHOOL Facility ID: 34001107 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 12 Completed Date: 2/9/2026 Age: From 4 To 6 Total Minutes: 110 Time In: 08:25 AM Time Out: 10:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Paula Cancro, Director. Currently this program operates with a five-star license issued 2/7/20. License restrictions include daytime care only, no cooking allowed in building, meets enhanced ratios minus one, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The facility is owned and operated by the Roman Catholic Diocese of Charlotte, NC which has a 501(c)(3) exemption status. If any ownership changes need to be made, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The program’s compliance history was 99% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 02/18/2025. A sanitation inspection was completed 10/01/2025 with a superior classification. The last fire inspection was conducted 05/27/2025. Program records and required postings were monitored. A fire drill was conducted on 01/21/2026. A lockdown drill was documented on 12/11/2025. An outdoor inspection was documented on 01/19/2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in the locked kitchen. Storage and administration of medication were monitored. Medication authorization was monitored. You stated today that parents are responsible for transporting their child to and from the classroom daily. Parents also transport children for field trips in their private vehicles. You take photos and keep them on file of tires being checked using the penny test. Emergency information with photo ID was on file for each child. Each vehicle used to transport field trips is equipped prior to the trip with a fire extinguisher and first aid supplies. Car seats/ child restraints are furnished by each parent. I observed documentation provided by the parents showing the manufacture date of the car seat. A field trip was taken on 10/15/2025. Written permission slips were on file for each child in attendance. The following violation was cited during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. During the visit, I observed that the ABCMS Provider Portal was not current. Four (4) employees are missing from the portal. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 02/23/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that the ABCMS Provider Portal must be kept current at all times. All new employees must be reported in the system within five (5) days of hire. You stated you would update the portal. Information discussed today related to the QRIS modernization plan: • During the visit, we discussed the QRIS modernization plan. I completed a template documenting the pathway you plan to pursue, identifying needs, documenting a timeline for completion, resources, next steps, etc. Over the next few months, I’ll be checking in with you, ahead of your next visit to check on progress and determine if additional assistance is needed with WORKS, NCRLAP/ERS, accreditation, etc. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure all employees have updated WORKS letters on file available for review. When evaluating education, we can only use the WORKS letters to determine each employee’s star rating. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: OUR LADY OF MERCY PRESCHOOL Facility ID: 34001107 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 12 Completed Date: 2/9/2026 Age: From 4 To 6 Total Minutes: 110 Time In: 08:25 AM Time Out: 10:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Paula Cancro, Director. Currently this program operates with a five-star license issued 2/7/20. License restrictions include daytime care only, no cooking allowed in building, meets enhanced ratios minus one, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The facility is owned and operated by the Roman Catholic Diocese of Charlotte, NC which has a 501(c)(3) exemption status. If any ownership changes need to be made, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The program’s compliance history was 99% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 02/18/2025. A sanitation inspection was completed 10/01/2025 with a superior classification. The last fire inspection was conducted 05/27/2025. Program records and required postings were monitored. A fire drill was conducted on 01/21/2026. A lockdown drill was documented on 12/11/2025. An outdoor inspection was documented on 01/19/2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in the locked kitchen. Storage and administration of medication were monitored. Medication authorization was monitored. You stated today that parents are responsible for transporting their child to and from the classroom daily. Parents also transport children for field trips in their private vehicles. You take photos and keep them on file of tires being checked using the penny test. Emergency information with photo ID was on file for each child. Each vehicle used to transport field trips is equipped prior to the trip with a fire extinguisher and first aid supplies. Car seats/ child restraints are furnished by each parent. I observed documentation provided by the parents showing the manufacture date of the car seat. A field trip was taken on 10/15/2025. Written permission slips were on file for each child in attendance. The following violation was cited during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. During the visit, I observed that the ABCMS Provider Portal was not current. Four (4) employees are missing from the portal. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 02/23/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that the ABCMS Provider Portal must be kept current at all times. All new employees must be reported in the system within five (5) days of hire. You stated you would update the portal. Information discussed today related to the QRIS modernization plan: • During the visit, we discussed the QRIS modernization plan. I completed a template documenting the pathway you plan to pursue, identifying needs, documenting a timeline for completion, resources, next steps, etc. Over the next few months, I’ll be checking in with you, ahead of your next visit to check on progress and determine if additional assistance is needed with WORKS, NCRLAP/ERS, accreditation, etc. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure all employees have updated WORKS letters on file available for review. When evaluating education, we can only use the WORKS letters to determine each employee’s star rating. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: OUR LADY OF MERCY PRESCHOOL Facility ID: 34001107 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 2/18/2025 Number Present: 11 Completed Date: 2/18/2025 Age: From 4 To 6 Total Minutes: 105 Time In: 08:30 AM Time Out: 10:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant with Paula Cancro, Director, and Amanda Safewright, Lead Teacher. Currently this program operates with a five-star license issued 2/7/20. License restrictions include daytime care only, no cooking allowed in building, meets enhanced ratios minus one, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 97% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 03/14/2024. A sanitation inspection was completed 01/16/2025 with a superior classification. The last fire inspection was conducted 05/14/2024. Program records and required postings were monitored. A fire drill was conducted on 01/17/2025. A lockdown drill was documented on 12/05/2024. An outdoor inspection was documented on 01/10/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in the locked kitchen. Storage and administration of medication were monitored. Medication authorization was monitored. You stated today that parents are responsible for transporting their child to and from the classroom daily. Parents also transport children for field trips in their private vehicles. You take photos and keep them on file of tires being checked using the penny test. Emergency information with photo ID was on file for each child. Each vehicle used to transport field trips is equipped prior to the trip with a fire extinguisher and first aid supplies. Car seats/ child restraints are furnished by each parent. I observed documentation provided by the parents showing the manufacture date of the car seat. A field trip was taken on 10/29/2024. Written permission slips were on file for each child in attendance. The following violations were cited during today’s visit: Violation Number Comment Rule 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that had medical paperwork in the personnel file. .0701(d) 1902 The professional development plan was not reviewed annually. During the visit, I observed one employee file that did not have a current professional development plan. .1104 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations cited today were corrected during the visit. A compliance letter is not due at this time. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that you should make sure to keep any staff medical paperwork separate from the personnel file including, the health questionnaire, medical report, TB test, vaccination records, and doctor notes. The medical documents were removed from the personnel file and placed in a medical file during the visit. • We discussed that each employee should update their professional development plan annually. You stated each employee was provided with a new plan template but had not returned them yet. The employee with the missing professional development plan updated the plan during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The hold harmless was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • The speech therapist that provides services to the children in the licensed classroom cannot be alone with the children unless she receives a qualifying letter. We discussed that she could provide services but must be in sight of teaching staff who have a current CBC letter on file. • Make sure children are signed in with the time of arrival and signed out with the time of departure. If you use the digital system, make sure it is accessible to be reviewed by DCDEE employees. • Employees who work between eleven (11) and twenty (20) hours per week are required to receive ten (10) ongoing training hours annually. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: OUR LADY OF MERCY PRESCHOOL Facility ID: 34001107 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 3/14/2024 Number Present: 18 Completed Date: 3/14/2024 Age: From 4 To 6 Total Minutes: 135 Time In: 08:45 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant with Paula Cancro, Director, and Amanda Safewright, Lead Teacher. Currently this program operates with a five-star license issued 2/7/20. License restrictions include daytime care only, no cooking allowed in building, meets enhanced ratios minus one, meets enhanced ratios, and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 03/14/2024 and Roman Catholic Diocese of Charlotte NC was listed as current and active. The program’s compliance history was 98% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, group time, and eating morning snack. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the Creative Curriculum. The last annual compliance visit was conducted on 04/18/2023. A sanitation inspection was completed 01/31/2024 with a superior classification. The last fire inspection was conducted 05/11/2023. Program records and required postings were monitored. A fire drill was conducted on 03/14/2024 during the visit. A lockdown drill was documented on 02/13/2024. An outdoor inspection was documented on 03/08/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in the locked kitchen. Storage and administration of medication were monitored. Medication authorization was monitored. You stated today that parents are responsible for transporting their child to and from the classroom daily. Parents also transport children for field trips in their private vehicles. You take photos and keep them on file of tires being checked using the penny test. Emergency information with photo ID was on file for each child. Each vehicle used to transport field trips is equipped prior to the trip with a fire extinguisher and first aid supplies. Car seats/child restraints are furnished by each parent. I observed documentation provided by the parents showing the manufacture date of the car seat. A field trip was taken on 10/24/2023. Written permission slips were on file for each child in attendance. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed a large bag of Miracle Grow Potting Soil stored on the ground on the playground used by preschool children. This was moved to the Kindergarten classroom. .2820(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed an employee file that did not have medical documents stored separately from the staff member's personnel file. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The two violations cited were corrected during the visit, therefore, no letter is due at this time. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure you have a fire inspection completed before 05/11/2024. Please send me a copy of this inspection once it is completed. • Please send me verification of A. Safewright's completed in-service training hours (3.5 total) by 04/18/2024. • I will reach back out to you with more information regarding timelines and specific information discussed during today’s visit. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Ms. Cancro confirmed during today’s visit that the email was received and provided information that she has completed the training and determined the facility is exempt from the lead and asbestos training. Please keep the documents you showed me during the visit on file for review by DCDEE and Environmental Health. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times