Maxx Kinder Kollege

10A NCAC 09 .3009 · Violation

Name of Operation: MAXX KINDER KOLLEGE Facility ID: 34000692 Consultant: MELINDA LESCAR Operation Type: Center Case Number: Visit Date: 2/10/2026 Number Present: 53 Completed Date: 2/10/2026 Age: From 1 To 5 Total Minutes: 315 Time In: 09:25 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. This visit was conducted with Melinda Lescar, Childcare Consultant with June Miller, Center Owner/Director. Your program currently operates with a Five Star license. Restrictions include daytime and overnight, enhanced ratios, reduced group size by 1 from 7-point level, children ages 2 ½ in care on ground level, and children under 2 ½ in rooms with direct exits. Bldg.1-45 children; Bldg. 2-75 children. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 6, 2026, and Maxx Kinder Kollege, LLC was listed as current and active. The program’s compliance history was 97% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children participating in group time, free play, and routine care activities. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on February 18, 2025. A sanitation inspection was completed January 14, 2026, with a Superior classification. The last fire inspection was conducted on January 28, 2026. Program records and required postings were monitored. A fire drill was conducted on January 12, 2026. A shelter in place drill was documented on November 3, 2025. An outdoor inspection was documented on January 12, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closet upstairs. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teachers, Imani Edwards, Jaylene Rivera and teachers, Mary Graham and Jobeda Akter. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. You stated you have completed all Dial screenings on August 19, 2025, for all children and as new children are enrolled. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. Checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 19,2025. The classroom operates from 8a.m. to 2:30p.m. Parent conferences are held four times per year. You stated that you use Class Dojo and Remind App to communicate with parents about the child’s day and information about events in the classroom. You verified that you incorporate family engagement by having an open-door policy in which parents are allowed to attend any activities in the classroom. The environment rating scale score received on November 21, 2019, was 5.33. The following violations were cited during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A roster for the facility was not created in ABCMS linking all staff. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before February 24, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to:melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar P.O. Box 25174 Winston Salem, NC 27114 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: Item# 1805- A roster for the facility was not in the ABCMS system linking all staff. It is important to create a roster for your facility and update it within five (5) business days when new staff are hired. Additional Information/Consultation: Discussed the Pathways to the Stars with Ms. Miller. Reviewed over Pathway 1 and 2 and all the requirements within each pathway. Recommended Ms. Miller to review all the pathways, documents, and the application on the DCDEE website. At this time, Ms. Miller is considering Pathway 1: Program Assessment and intends to apply for a rated license next month. You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Melinda Lescar, Childcare Consultant (336) 978-0960 melinda.lescar@dhhs.nc.gov) Pam Hauser, Supervisor (336) 317-5003 pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: MAXX KINDER KOLLEGE Facility ID: 34000692 Consultant: MELINDA LESCAR Operation Type: Center Case Number: Visit Date: 2/10/2026 Number Present: 53 Completed Date: 2/10/2026 Age: From 1 To 5 Total Minutes: 315 Time In: 09:25 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. This visit was conducted with Melinda Lescar, Childcare Consultant with June Miller, Center Owner/Director. Your program currently operates with a Five Star license. Restrictions include daytime and overnight, enhanced ratios, reduced group size by 1 from 7-point level, children ages 2 ½ in care on ground level, and children under 2 ½ in rooms with direct exits. Bldg.1-45 children; Bldg. 2-75 children. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 6, 2026, and Maxx Kinder Kollege, LLC was listed as current and active. The program’s compliance history was 97% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children participating in group time, free play, and routine care activities. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on February 18, 2025. A sanitation inspection was completed January 14, 2026, with a Superior classification. The last fire inspection was conducted on January 28, 2026. Program records and required postings were monitored. A fire drill was conducted on January 12, 2026. A shelter in place drill was documented on November 3, 2025. An outdoor inspection was documented on January 12, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closet upstairs. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teachers, Imani Edwards, Jaylene Rivera and teachers, Mary Graham and Jobeda Akter. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. You stated you have completed all Dial screenings on August 19, 2025, for all children and as new children are enrolled. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. Checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 19,2025. The classroom operates from 8a.m. to 2:30p.m. Parent conferences are held four times per year. You stated that you use Class Dojo and Remind App to communicate with parents about the child’s day and information about events in the classroom. You verified that you incorporate family engagement by having an open-door policy in which parents are allowed to attend any activities in the classroom. The environment rating scale score received on November 21, 2019, was 5.33. The following violations were cited during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A roster for the facility was not created in ABCMS linking all staff. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before February 24, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to:melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar P.O. Box 25174 Winston Salem, NC 27114 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: Item# 1805- A roster for the facility was not in the ABCMS system linking all staff. It is important to create a roster for your facility and update it within five (5) business days when new staff are hired. Additional Information/Consultation: Discussed the Pathways to the Stars with Ms. Miller. Reviewed over Pathway 1 and 2 and all the requirements within each pathway. Recommended Ms. Miller to review all the pathways, documents, and the application on the DCDEE website. At this time, Ms. Miller is considering Pathway 1: Program Assessment and intends to apply for a rated license next month. You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Melinda Lescar, Childcare Consultant (336) 978-0960 melinda.lescar@dhhs.nc.gov) Pam Hauser, Supervisor (336) 317-5003 pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: MAXX KINDER KOLLEGE Facility ID: 34000692 Consultant: MELINDA LESCAR Operation Type: Center Case Number: Visit Date: 2/10/2026 Number Present: 53 Completed Date: 2/10/2026 Age: From 1 To 5 Total Minutes: 315 Time In: 09:25 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. This visit was conducted with Melinda Lescar, Childcare Consultant with June Miller, Center Owner/Director. Your program currently operates with a Five Star license. Restrictions include daytime and overnight, enhanced ratios, reduced group size by 1 from 7-point level, children ages 2 ½ in care on ground level, and children under 2 ½ in rooms with direct exits. Bldg.1-45 children; Bldg. 2-75 children. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 6, 2026, and Maxx Kinder Kollege, LLC was listed as current and active. The program’s compliance history was 97% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children participating in group time, free play, and routine care activities. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on February 18, 2025. A sanitation inspection was completed January 14, 2026, with a Superior classification. The last fire inspection was conducted on January 28, 2026. Program records and required postings were monitored. A fire drill was conducted on January 12, 2026. A shelter in place drill was documented on November 3, 2025. An outdoor inspection was documented on January 12, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closet upstairs. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teachers, Imani Edwards, Jaylene Rivera and teachers, Mary Graham and Jobeda Akter. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. You stated you have completed all Dial screenings on August 19, 2025, for all children and as new children are enrolled. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. Checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 19,2025. The classroom operates from 8a.m. to 2:30p.m. Parent conferences are held four times per year. You stated that you use Class Dojo and Remind App to communicate with parents about the child’s day and information about events in the classroom. You verified that you incorporate family engagement by having an open-door policy in which parents are allowed to attend any activities in the classroom. The environment rating scale score received on November 21, 2019, was 5.33. The following violations were cited during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A roster for the facility was not created in ABCMS linking all staff. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before February 24, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to:melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar P.O. Box 25174 Winston Salem, NC 27114 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: Item# 1805- A roster for the facility was not in the ABCMS system linking all staff. It is important to create a roster for your facility and update it within five (5) business days when new staff are hired. Additional Information/Consultation: Discussed the Pathways to the Stars with Ms. Miller. Reviewed over Pathway 1 and 2 and all the requirements within each pathway. Recommended Ms. Miller to review all the pathways, documents, and the application on the DCDEE website. At this time, Ms. Miller is considering Pathway 1: Program Assessment and intends to apply for a rated license next month. You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Melinda Lescar, Childcare Consultant (336) 978-0960 melinda.lescar@dhhs.nc.gov) Pam Hauser, Supervisor (336) 317-5003 pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: MAXX KINDER KOLLEGE Facility ID: 34000692 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 2/18/2025 Number Present: 39 Completed Date: 2/18/2025 Age: From 0 To 4 Total Minutes: 257 Time In: 09:53 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements including compliance with requirements located in Child Care Rule Section .3000 in spaces, where children participating in the NC Pre-K program are cared for. This visit was conducted by Turkessha Casterlow, Childcare Consultant with June Miller, Center Owner/Director. Your program currently operates with a Five Star license. Restrictions include daytime and overnight, enhanced ratios, reduced group size by 1 from 7-point level, children in care on ground level only, and children under age 2 ½ in rooms with direct exits. Bldg. 1 -45 children; building 2 – 75 children. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 17, 2025, and Maxx Kinder Kollege, LLC was listed as active and not current. The program’s compliance history was 87% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children participating in group time, free play, and outside play. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The last annual compliance visit was conducted on February 26, 2024. A sanitation inspection was completed January 30, 2025, with a Superior classification. The last fire inspection was conducted on February 20, 2024. Program records and required postings were monitored. A fire drill was conducted on January 25, 2025. A shelter in place drill was documented on January 25, 2025. An outdoor inspection was documented on January 21, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are Lead Teacher, Jayrlene Rivera and Assistant Teacher, Courtney Gaines. A selection of files was monitored for the completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. You stated you completed all the Dial-4 screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. Checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 12, 2024. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held every three months. You stated that you use Ready Rosie, Remind, text messages, and email to communicate with parents. You verified that you incorporate family engagement by inviting parents in to read to the children. The following violations were cited during today’s visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member Medical Statement was completed on 4/24/24. The staff member began work on March 18, 2024. Another staff member's Medical statement was dated for October 30, 2023.The staff member began working on February 7, 2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A staff member employed on February 7, 2025, TB screening was dated October 30, 2023. .0701(a) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. A staff member providing care for infants started this month and was in the classroom alone without having completed Its-SIDS Training. .01102 (f) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 4, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov or mail two copies of the letter to: Turkessha Casterlow P.O. Box 16141 Greensboro, NC 27416 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Infants under the age of one are at the highest risk for SIDS, and many spend significant time in childcare settings. Childcare providers are in a unique position to implement safe sleep practices and educate parents about them. However, without proper training, caregivers might unknowingly put infants at risk. SIDS training ensures that providers are well-versed in the latest recommendations for safe sleep, such as placing babies on their backs to sleep, using a firm mattress, and keeping the sleep area free of soft bedding, toys, and other items that could pose a suffocation hazard. • Staff Medical Reports and Tuberculosis screenings must be completed before the first day of work per the childcare rules. This is to ensure the health and safety of the children in care. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The harmless hold was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3, also known as the "3s” will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Your facility is currently listed as Active- Not Current on the Secretary of State website. Please reach out to the Secretary of State website to check on your status. All facilities must be Active and Current. • Please ensure that the freezers all have thermometers to ensure food is stored safely. At the completion of the visit, this visit summary was reviewed with and provided to you. You were given an opportunity to ask any questions you may have. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: MAXX KINDER KOLLEGE Facility ID: 34000692 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 2/18/2025 Number Present: 39 Completed Date: 2/18/2025 Age: From 0 To 4 Total Minutes: 257 Time In: 09:53 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements including compliance with requirements located in Child Care Rule Section .3000 in spaces, where children participating in the NC Pre-K program are cared for. This visit was conducted by Turkessha Casterlow, Childcare Consultant with June Miller, Center Owner/Director. Your program currently operates with a Five Star license. Restrictions include daytime and overnight, enhanced ratios, reduced group size by 1 from 7-point level, children in care on ground level only, and children under age 2 ½ in rooms with direct exits. Bldg. 1 -45 children; building 2 – 75 children. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 17, 2025, and Maxx Kinder Kollege, LLC was listed as active and not current. The program’s compliance history was 87% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children participating in group time, free play, and outside play. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The last annual compliance visit was conducted on February 26, 2024. A sanitation inspection was completed January 30, 2025, with a Superior classification. The last fire inspection was conducted on February 20, 2024. Program records and required postings were monitored. A fire drill was conducted on January 25, 2025. A shelter in place drill was documented on January 25, 2025. An outdoor inspection was documented on January 21, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are Lead Teacher, Jayrlene Rivera and Assistant Teacher, Courtney Gaines. A selection of files was monitored for the completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. You stated you completed all the Dial-4 screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. Checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 12, 2024. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held every three months. You stated that you use Ready Rosie, Remind, text messages, and email to communicate with parents. You verified that you incorporate family engagement by inviting parents in to read to the children. The following violations were cited during today’s visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member Medical Statement was completed on 4/24/24. The staff member began work on March 18, 2024. Another staff member's Medical statement was dated for October 30, 2023.The staff member began working on February 7, 2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A staff member employed on February 7, 2025, TB screening was dated October 30, 2023. .0701(a) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. A staff member providing care for infants started this month and was in the classroom alone without having completed Its-SIDS Training. .01102 (f) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 4, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov or mail two copies of the letter to: Turkessha Casterlow P.O. Box 16141 Greensboro, NC 27416 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Infants under the age of one are at the highest risk for SIDS, and many spend significant time in childcare settings. Childcare providers are in a unique position to implement safe sleep practices and educate parents about them. However, without proper training, caregivers might unknowingly put infants at risk. SIDS training ensures that providers are well-versed in the latest recommendations for safe sleep, such as placing babies on their backs to sleep, using a firm mattress, and keeping the sleep area free of soft bedding, toys, and other items that could pose a suffocation hazard. • Staff Medical Reports and Tuberculosis screenings must be completed before the first day of work per the childcare rules. This is to ensure the health and safety of the children in care. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The harmless hold was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3, also known as the "3s” will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Your facility is currently listed as Active- Not Current on the Secretary of State website. Please reach out to the Secretary of State website to check on your status. All facilities must be Active and Current. • Please ensure that the freezers all have thermometers to ensure food is stored safely. At the completion of the visit, this visit summary was reviewed with and provided to you. You were given an opportunity to ask any questions you may have. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: MAXX KINDER KOLLEGE Facility ID: 34000692 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 2/18/2025 Number Present: 39 Completed Date: 2/18/2025 Age: From 0 To 4 Total Minutes: 257 Time In: 09:53 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements including compliance with requirements located in Child Care Rule Section .3000 in spaces, where children participating in the NC Pre-K program are cared for. This visit was conducted by Turkessha Casterlow, Childcare Consultant with June Miller, Center Owner/Director. Your program currently operates with a Five Star license. Restrictions include daytime and overnight, enhanced ratios, reduced group size by 1 from 7-point level, children in care on ground level only, and children under age 2 ½ in rooms with direct exits. Bldg. 1 -45 children; building 2 – 75 children. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 17, 2025, and Maxx Kinder Kollege, LLC was listed as active and not current. The program’s compliance history was 87% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children participating in group time, free play, and outside play. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The last annual compliance visit was conducted on February 26, 2024. A sanitation inspection was completed January 30, 2025, with a Superior classification. The last fire inspection was conducted on February 20, 2024. Program records and required postings were monitored. A fire drill was conducted on January 25, 2025. A shelter in place drill was documented on January 25, 2025. An outdoor inspection was documented on January 21, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are Lead Teacher, Jayrlene Rivera and Assistant Teacher, Courtney Gaines. A selection of files was monitored for the completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. You stated you completed all the Dial-4 screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. Checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 12, 2024. The classroom operates from 8:00 a.m. to 2:30 p.m. Parent conferences are held every three months. You stated that you use Ready Rosie, Remind, text messages, and email to communicate with parents. You verified that you incorporate family engagement by inviting parents in to read to the children. The following violations were cited during today’s visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member Medical Statement was completed on 4/24/24. The staff member began work on March 18, 2024. Another staff member's Medical statement was dated for October 30, 2023.The staff member began working on February 7, 2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A staff member employed on February 7, 2025, TB screening was dated October 30, 2023. .0701(a) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. A staff member providing care for infants started this month and was in the classroom alone without having completed Its-SIDS Training. .01102 (f) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 4, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov or mail two copies of the letter to: Turkessha Casterlow P.O. Box 16141 Greensboro, NC 27416 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Infants under the age of one are at the highest risk for SIDS, and many spend significant time in childcare settings. Childcare providers are in a unique position to implement safe sleep practices and educate parents about them. However, without proper training, caregivers might unknowingly put infants at risk. SIDS training ensures that providers are well-versed in the latest recommendations for safe sleep, such as placing babies on their backs to sleep, using a firm mattress, and keeping the sleep area free of soft bedding, toys, and other items that could pose a suffocation hazard. • Staff Medical Reports and Tuberculosis screenings must be completed before the first day of work per the childcare rules. This is to ensure the health and safety of the children in care. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The harmless hold was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3, also known as the "3s” will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Your facility is currently listed as Active- Not Current on the Secretary of State website. Please reach out to the Secretary of State website to check on your status. All facilities must be Active and Current. • Please ensure that the freezers all have thermometers to ensure food is stored safely. At the completion of the visit, this visit summary was reviewed with and provided to you. You were given an opportunity to ask any questions you may have. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0515 · Violation

Name of Operation: MAXX KINDER KOLLEGE Facility ID: 34000692 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 2/26/2024 Number Present: 50 Completed Date: 2/26/2024 Age: From 0 To 5 Total Minutes: 440 Time In: 10:00 AM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with June Miller, center owner/ director. Your program currently operates with a five-star license effective 4/30/20. Restrictions include daytime and overnight, enhanced ratios, reduced group size by 1 from 7 point level, children ages 2 ½ in care on ground level only, and children under age 2 ½ in rooms with direct exits. Bldg. 1 -45 children; building 2 – 75 children. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed prior to this visit and Maxx Kinder Kollege, LLC was listed as current and active. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. The last annual compliance visit was conducted 3/23/23. A sanitation inspection was conducted 10/17/23 with a Superior classification. The last fire inspection was conducted 2/20/24. You provided me with a copy of the fire inspection during today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having indoor and outdoor play, group time, lunch, and rest. Lunch included beanie weanies, wheat bread, orange slices, and milk. You have one NC Pre-K classroom located in Building 2, which requirements were monitored today. Pre-K Requirements: Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher Jaylene Rivera and teacher assistant Courtney Gaines assistant teacher. The administrator is June Miller. The class size is 18 children with a 1:9 staff/child ratio. Your program was monitored today for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses The Creative Curriculum Teaching Strategies Gold. Ms. Gaines stated she communicates with parents regularly via the Remind app, verbally, and makes phone calls. Parent involvement opportunities provided includes parent/ child home projects, in-class volunteer opportunities, accompany class on field trips, and community events. Program records and required postings were monitored. A fire drill was conducted on 2/8/24 and a lockdown emergency drill was documented on 10/26/23. An outdoor inspection was last documented on 1/15/24. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and are maintained in locked cabinets on the second floor of the facility which is not accessed by children. No medications were observed nor reported. The following violations were observed and documented today: Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Documentation was not on file to verify staff received a review of the facility's EMC and EPR plan within the past 12 months. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff employed 8/21/23 and a staff employed 9/13/23 have not received the required First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff employed 8/21/23 and a staff employed 9/13/23 have not received the required CPR training. .1102(d) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. The facility's Parent Participation policy did not contain the required information. 10A NCAC 09 .0515(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill due in January 2024 was not conducted. .0604(u);.0302(d)(8) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Signed statements were not on file verifying parents received a written copy of the facility's no smoking policy. .0604(j) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff's TB test and another staff's health questionnaire were filed in the employees' general personnel file and not separately as required. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff employed 9/13/23 has not had the required Recognizing and Responding to Child Maltreatment training. .1102(g) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/11/24. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation item number(s) with an accurate and detailed description of how and when you corrected each violation Please email your letter to Audrey.Davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter by the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: Staff review of EPR and EMC Plans - You stated you closed the center two days in August for Staff Development Days wherein you reviewed your EPR and EMC plans. An agenda was attached but did not list EPR and EMC as topics. In the future, be sure to include documentation of required topics on your agenda to receive credit. First Aid and CPR - you stated you were of the understanding that one person in each classroom needs CPR and First Aid. Today I reviewed rule .1102(c) and (d) which states all staff must complete training in CPR and First Aid. This is required within 90 days of employment. Parent Participation Plan - You had parent involvement section in your handbook which did not include the information specified in the rule. We reviewed the rule during today's visit and you stated you will update your plan and provide each parent with a copy. You may also choose to post a copy of the plan on your parent information board. During today's visit we reviewed child care rule .0515(b)(1)(2)(3)&(4) regarding required information. Emergency Drills - I noticed some months you did emergency drills every two months which is good. However, your last drill was in October meaning you were due for another one in January. I recommend using your calendar to alert you of the months these drills are due. It is okay to do them more frequently than required. Maltreatment Training - One staff member employed in September 2023 took all of the Moodle trainings in January but was unable to locate the Maltreatment training. You agreed to show her how to access this training. We also discussed that kitchen staff who occasionally step in to assist in the classrooms are required to take the Health and Safety trainings including Recognizing and Responding to Child Maltreatment. Consultation: Field Trips - You take Pre-K children on two field trips per year using your Kinder Kollege 2017 15-passenger Ford van. Insurance and inspections on this vehicle are current. Seatbelts were in working condition and tire treads are good. When transporting children, be sure to have a mounted fire extinguisher in the vehicle and first aid supplies. Also follow all requirements in section .1002 each time children are transported. Rated License Reassessment: Your facility is assigned to Cohort 2 to resume the rated license reassessment following the hold harmless period following the pandemic. You currently have a five-star license with 5 points in program, 7 points in education and a quality point for reducing group size by 1 from the 7 point level. Those facilities in Cohort 2 will enter your preparation year July 1, 2024 through June 30, 2025. Recommended activities during your preparation year are: • make sure all staff have an up-to-date WORKS account, • decide whether or not you will request the Environment Rating Scale to increase your points in the program component of the rated license; • encourage staff to participate in quality-related trainings sponsored by the CCR&R and Surry County Partnership for Children; • request technical assistance from me and other local partners; • if staff members need to take additional college coursework to maintain your points in the education component, contact Forsyth Community College to discuss educational opportunities; • review the NCRLAP website for Environmental Rating Scales resources at www.ncrlap.org; and • you may want to consider requesting an Environmental Rating Scale during your preparation year. Your assessment year will be July 1, 2025 through June 30, 2026. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant P.O. Box 17273 Winston-Salem, NC 27116 (336)317-6514 Audrey.Davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: MAXX KINDER KOLLEGE Facility ID: 34000692 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 2/26/2024 Number Present: 50 Completed Date: 2/26/2024 Age: From 0 To 5 Total Minutes: 440 Time In: 10:00 AM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with June Miller, center owner/ director. Your program currently operates with a five-star license effective 4/30/20. Restrictions include daytime and overnight, enhanced ratios, reduced group size by 1 from 7 point level, children ages 2 ½ in care on ground level only, and children under age 2 ½ in rooms with direct exits. Bldg. 1 -45 children; building 2 – 75 children. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed prior to this visit and Maxx Kinder Kollege, LLC was listed as current and active. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. The last annual compliance visit was conducted 3/23/23. A sanitation inspection was conducted 10/17/23 with a Superior classification. The last fire inspection was conducted 2/20/24. You provided me with a copy of the fire inspection during today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having indoor and outdoor play, group time, lunch, and rest. Lunch included beanie weanies, wheat bread, orange slices, and milk. You have one NC Pre-K classroom located in Building 2, which requirements were monitored today. Pre-K Requirements: Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher Jaylene Rivera and teacher assistant Courtney Gaines assistant teacher. The administrator is June Miller. The class size is 18 children with a 1:9 staff/child ratio. Your program was monitored today for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses The Creative Curriculum Teaching Strategies Gold. Ms. Gaines stated she communicates with parents regularly via the Remind app, verbally, and makes phone calls. Parent involvement opportunities provided includes parent/ child home projects, in-class volunteer opportunities, accompany class on field trips, and community events. Program records and required postings were monitored. A fire drill was conducted on 2/8/24 and a lockdown emergency drill was documented on 10/26/23. An outdoor inspection was last documented on 1/15/24. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and are maintained in locked cabinets on the second floor of the facility which is not accessed by children. No medications were observed nor reported. The following violations were observed and documented today: Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Documentation was not on file to verify staff received a review of the facility's EMC and EPR plan within the past 12 months. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff employed 8/21/23 and a staff employed 9/13/23 have not received the required First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff employed 8/21/23 and a staff employed 9/13/23 have not received the required CPR training. .1102(d) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. The facility's Parent Participation policy did not contain the required information. 10A NCAC 09 .0515(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill due in January 2024 was not conducted. .0604(u);.0302(d)(8) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Signed statements were not on file verifying parents received a written copy of the facility's no smoking policy. .0604(j) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff's TB test and another staff's health questionnaire were filed in the employees' general personnel file and not separately as required. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff employed 9/13/23 has not had the required Recognizing and Responding to Child Maltreatment training. .1102(g) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/11/24. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation item number(s) with an accurate and detailed description of how and when you corrected each violation Please email your letter to Audrey.Davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter by the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: Staff review of EPR and EMC Plans - You stated you closed the center two days in August for Staff Development Days wherein you reviewed your EPR and EMC plans. An agenda was attached but did not list EPR and EMC as topics. In the future, be sure to include documentation of required topics on your agenda to receive credit. First Aid and CPR - you stated you were of the understanding that one person in each classroom needs CPR and First Aid. Today I reviewed rule .1102(c) and (d) which states all staff must complete training in CPR and First Aid. This is required within 90 days of employment. Parent Participation Plan - You had parent involvement section in your handbook which did not include the information specified in the rule. We reviewed the rule during today's visit and you stated you will update your plan and provide each parent with a copy. You may also choose to post a copy of the plan on your parent information board. During today's visit we reviewed child care rule .0515(b)(1)(2)(3)&(4) regarding required information. Emergency Drills - I noticed some months you did emergency drills every two months which is good. However, your last drill was in October meaning you were due for another one in January. I recommend using your calendar to alert you of the months these drills are due. It is okay to do them more frequently than required. Maltreatment Training - One staff member employed in September 2023 took all of the Moodle trainings in January but was unable to locate the Maltreatment training. You agreed to show her how to access this training. We also discussed that kitchen staff who occasionally step in to assist in the classrooms are required to take the Health and Safety trainings including Recognizing and Responding to Child Maltreatment. Consultation: Field Trips - You take Pre-K children on two field trips per year using your Kinder Kollege 2017 15-passenger Ford van. Insurance and inspections on this vehicle are current. Seatbelts were in working condition and tire treads are good. When transporting children, be sure to have a mounted fire extinguisher in the vehicle and first aid supplies. Also follow all requirements in section .1002 each time children are transported. Rated License Reassessment: Your facility is assigned to Cohort 2 to resume the rated license reassessment following the hold harmless period following the pandemic. You currently have a five-star license with 5 points in program, 7 points in education and a quality point for reducing group size by 1 from the 7 point level. Those facilities in Cohort 2 will enter your preparation year July 1, 2024 through June 30, 2025. Recommended activities during your preparation year are: • make sure all staff have an up-to-date WORKS account, • decide whether or not you will request the Environment Rating Scale to increase your points in the program component of the rated license; • encourage staff to participate in quality-related trainings sponsored by the CCR&R and Surry County Partnership for Children; • request technical assistance from me and other local partners; • if staff members need to take additional college coursework to maintain your points in the education component, contact Forsyth Community College to discuss educational opportunities; • review the NCRLAP website for Environmental Rating Scales resources at www.ncrlap.org; and • you may want to consider requesting an Environmental Rating Scale during your preparation year. Your assessment year will be July 1, 2025 through June 30, 2026. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant P.O. Box 17273 Winston-Salem, NC 27116 (336)317-6514 Audrey.Davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: MAXX KINDER KOLLEGE Facility ID: 34000692 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 2/26/2024 Number Present: 50 Completed Date: 2/26/2024 Age: From 0 To 5 Total Minutes: 440 Time In: 10:00 AM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with June Miller, center owner/ director. Your program currently operates with a five-star license effective 4/30/20. Restrictions include daytime and overnight, enhanced ratios, reduced group size by 1 from 7 point level, children ages 2 ½ in care on ground level only, and children under age 2 ½ in rooms with direct exits. Bldg. 1 -45 children; building 2 – 75 children. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed prior to this visit and Maxx Kinder Kollege, LLC was listed as current and active. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. The last annual compliance visit was conducted 3/23/23. A sanitation inspection was conducted 10/17/23 with a Superior classification. The last fire inspection was conducted 2/20/24. You provided me with a copy of the fire inspection during today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having indoor and outdoor play, group time, lunch, and rest. Lunch included beanie weanies, wheat bread, orange slices, and milk. You have one NC Pre-K classroom located in Building 2, which requirements were monitored today. Pre-K Requirements: Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher Jaylene Rivera and teacher assistant Courtney Gaines assistant teacher. The administrator is June Miller. The class size is 18 children with a 1:9 staff/child ratio. Your program was monitored today for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses The Creative Curriculum Teaching Strategies Gold. Ms. Gaines stated she communicates with parents regularly via the Remind app, verbally, and makes phone calls. Parent involvement opportunities provided includes parent/ child home projects, in-class volunteer opportunities, accompany class on field trips, and community events. Program records and required postings were monitored. A fire drill was conducted on 2/8/24 and a lockdown emergency drill was documented on 10/26/23. An outdoor inspection was last documented on 1/15/24. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and are maintained in locked cabinets on the second floor of the facility which is not accessed by children. No medications were observed nor reported. The following violations were observed and documented today: Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Documentation was not on file to verify staff received a review of the facility's EMC and EPR plan within the past 12 months. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff employed 8/21/23 and a staff employed 9/13/23 have not received the required First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff employed 8/21/23 and a staff employed 9/13/23 have not received the required CPR training. .1102(d) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. The facility's Parent Participation policy did not contain the required information. 10A NCAC 09 .0515(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill due in January 2024 was not conducted. .0604(u);.0302(d)(8) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Signed statements were not on file verifying parents received a written copy of the facility's no smoking policy. .0604(j) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff's TB test and another staff's health questionnaire were filed in the employees' general personnel file and not separately as required. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff employed 9/13/23 has not had the required Recognizing and Responding to Child Maltreatment training. .1102(g) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/11/24. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation item number(s) with an accurate and detailed description of how and when you corrected each violation Please email your letter to Audrey.Davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter by the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: Staff review of EPR and EMC Plans - You stated you closed the center two days in August for Staff Development Days wherein you reviewed your EPR and EMC plans. An agenda was attached but did not list EPR and EMC as topics. In the future, be sure to include documentation of required topics on your agenda to receive credit. First Aid and CPR - you stated you were of the understanding that one person in each classroom needs CPR and First Aid. Today I reviewed rule .1102(c) and (d) which states all staff must complete training in CPR and First Aid. This is required within 90 days of employment. Parent Participation Plan - You had parent involvement section in your handbook which did not include the information specified in the rule. We reviewed the rule during today's visit and you stated you will update your plan and provide each parent with a copy. You may also choose to post a copy of the plan on your parent information board. During today's visit we reviewed child care rule .0515(b)(1)(2)(3)&(4) regarding required information. Emergency Drills - I noticed some months you did emergency drills every two months which is good. However, your last drill was in October meaning you were due for another one in January. I recommend using your calendar to alert you of the months these drills are due. It is okay to do them more frequently than required. Maltreatment Training - One staff member employed in September 2023 took all of the Moodle trainings in January but was unable to locate the Maltreatment training. You agreed to show her how to access this training. We also discussed that kitchen staff who occasionally step in to assist in the classrooms are required to take the Health and Safety trainings including Recognizing and Responding to Child Maltreatment. Consultation: Field Trips - You take Pre-K children on two field trips per year using your Kinder Kollege 2017 15-passenger Ford van. Insurance and inspections on this vehicle are current. Seatbelts were in working condition and tire treads are good. When transporting children, be sure to have a mounted fire extinguisher in the vehicle and first aid supplies. Also follow all requirements in section .1002 each time children are transported. Rated License Reassessment: Your facility is assigned to Cohort 2 to resume the rated license reassessment following the hold harmless period following the pandemic. You currently have a five-star license with 5 points in program, 7 points in education and a quality point for reducing group size by 1 from the 7 point level. Those facilities in Cohort 2 will enter your preparation year July 1, 2024 through June 30, 2025. Recommended activities during your preparation year are: • make sure all staff have an up-to-date WORKS account, • decide whether or not you will request the Environment Rating Scale to increase your points in the program component of the rated license; • encourage staff to participate in quality-related trainings sponsored by the CCR&R and Surry County Partnership for Children; • request technical assistance from me and other local partners; • if staff members need to take additional college coursework to maintain your points in the education component, contact Forsyth Community College to discuss educational opportunities; • review the NCRLAP website for Environmental Rating Scales resources at www.ncrlap.org; and • you may want to consider requesting an Environmental Rating Scale during your preparation year. Your assessment year will be July 1, 2025 through June 30, 2026. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant P.O. Box 17273 Winston-Salem, NC 27116 (336)317-6514 Audrey.Davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: MAXX KINDER KOLLEGE Facility ID: 34000692 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 2/26/2024 Number Present: 50 Completed Date: 2/26/2024 Age: From 0 To 5 Total Minutes: 440 Time In: 10:00 AM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with June Miller, center owner/ director. Your program currently operates with a five-star license effective 4/30/20. Restrictions include daytime and overnight, enhanced ratios, reduced group size by 1 from 7 point level, children ages 2 ½ in care on ground level only, and children under age 2 ½ in rooms with direct exits. Bldg. 1 -45 children; building 2 – 75 children. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed prior to this visit and Maxx Kinder Kollege, LLC was listed as current and active. The program’s compliance history was 89% prior to today’s visit. All programs are required to maintain at least 75% compliance. The last annual compliance visit was conducted 3/23/23. A sanitation inspection was conducted 10/17/23 with a Superior classification. The last fire inspection was conducted 2/20/24. You provided me with a copy of the fire inspection during today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having indoor and outdoor play, group time, lunch, and rest. Lunch included beanie weanies, wheat bread, orange slices, and milk. You have one NC Pre-K classroom located in Building 2, which requirements were monitored today. Pre-K Requirements: Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher Jaylene Rivera and teacher assistant Courtney Gaines assistant teacher. The administrator is June Miller. The class size is 18 children with a 1:9 staff/child ratio. Your program was monitored today for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses The Creative Curriculum Teaching Strategies Gold. Ms. Gaines stated she communicates with parents regularly via the Remind app, verbally, and makes phone calls. Parent involvement opportunities provided includes parent/ child home projects, in-class volunteer opportunities, accompany class on field trips, and community events. Program records and required postings were monitored. A fire drill was conducted on 2/8/24 and a lockdown emergency drill was documented on 10/26/23. An outdoor inspection was last documented on 1/15/24. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and are maintained in locked cabinets on the second floor of the facility which is not accessed by children. No medications were observed nor reported. The following violations were observed and documented today: Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Documentation was not on file to verify staff received a review of the facility's EMC and EPR plan within the past 12 months. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff employed 8/21/23 and a staff employed 9/13/23 have not received the required First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff employed 8/21/23 and a staff employed 9/13/23 have not received the required CPR training. .1102(d) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. The facility's Parent Participation policy did not contain the required information. 10A NCAC 09 .0515(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill due in January 2024 was not conducted. .0604(u);.0302(d)(8) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Signed statements were not on file verifying parents received a written copy of the facility's no smoking policy. .0604(j) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff's TB test and another staff's health questionnaire were filed in the employees' general personnel file and not separately as required. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff employed 9/13/23 has not had the required Recognizing and Responding to Child Maltreatment training. .1102(g) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/11/24. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation item number(s) with an accurate and detailed description of how and when you corrected each violation Please email your letter to Audrey.Davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter by the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: Staff review of EPR and EMC Plans - You stated you closed the center two days in August for Staff Development Days wherein you reviewed your EPR and EMC plans. An agenda was attached but did not list EPR and EMC as topics. In the future, be sure to include documentation of required topics on your agenda to receive credit. First Aid and CPR - you stated you were of the understanding that one person in each classroom needs CPR and First Aid. Today I reviewed rule .1102(c) and (d) which states all staff must complete training in CPR and First Aid. This is required within 90 days of employment. Parent Participation Plan - You had parent involvement section in your handbook which did not include the information specified in the rule. We reviewed the rule during today's visit and you stated you will update your plan and provide each parent with a copy. You may also choose to post a copy of the plan on your parent information board. During today's visit we reviewed child care rule .0515(b)(1)(2)(3)&(4) regarding required information. Emergency Drills - I noticed some months you did emergency drills every two months which is good. However, your last drill was in October meaning you were due for another one in January. I recommend using your calendar to alert you of the months these drills are due. It is okay to do them more frequently than required. Maltreatment Training - One staff member employed in September 2023 took all of the Moodle trainings in January but was unable to locate the Maltreatment training. You agreed to show her how to access this training. We also discussed that kitchen staff who occasionally step in to assist in the classrooms are required to take the Health and Safety trainings including Recognizing and Responding to Child Maltreatment. Consultation: Field Trips - You take Pre-K children on two field trips per year using your Kinder Kollege 2017 15-passenger Ford van. Insurance and inspections on this vehicle are current. Seatbelts were in working condition and tire treads are good. When transporting children, be sure to have a mounted fire extinguisher in the vehicle and first aid supplies. Also follow all requirements in section .1002 each time children are transported. Rated License Reassessment: Your facility is assigned to Cohort 2 to resume the rated license reassessment following the hold harmless period following the pandemic. You currently have a five-star license with 5 points in program, 7 points in education and a quality point for reducing group size by 1 from the 7 point level. Those facilities in Cohort 2 will enter your preparation year July 1, 2024 through June 30, 2025. Recommended activities during your preparation year are: • make sure all staff have an up-to-date WORKS account, • decide whether or not you will request the Environment Rating Scale to increase your points in the program component of the rated license; • encourage staff to participate in quality-related trainings sponsored by the CCR&R and Surry County Partnership for Children; • request technical assistance from me and other local partners; • if staff members need to take additional college coursework to maintain your points in the education component, contact Forsyth Community College to discuss educational opportunities; • review the NCRLAP website for Environmental Rating Scales resources at www.ncrlap.org; and • you may want to consider requesting an Environmental Rating Scale during your preparation year. Your assessment year will be July 1, 2025 through June 30, 2026. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant P.O. Box 17273 Winston-Salem, NC 27116 (336)317-6514 Audrey.Davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: MAXX KINDER KOLLEGE Facility ID: 34000692 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 8/9/2023 Number Present: 41 Completed Date: 8/9/2023 Age: From 0 To 11 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements during a routine unannounced visit. June Miller, director, assisted me with the visit. Your program currently operates with a five-star license effective 4/30/20. Restrictions include daytime and overnight, enhanced ratios, reduced group size by 1 from 7 point level, children ages 2 ½ in care on ground level only, and children under age 2 ½ in rooms with direct exits. Bldg. 1 -45 children; building 2 – 75 children. The NC Secretary of State website was reviewed on 8/7/23 and Maxx Kinder Kollege, LLC was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • S/C Ratios • CPR • First Aid, • Special Training • CRC Completed • It’s SIDS Training • Emergency Medical Care Plan • Administering Medication • Storage of Hazardous Substances • Storage of Medication • General Safety • Discipline • Adequate/Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were met. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. I observed positive interactions today. I observed children having indoor and outdoor play, lunch, and rest. Three new staff were reported at this program which files were reviewed. Limited monitoring of continuing staff files was conducted for the purpose of reviewing Criminal Background Checks and training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, and Health and Safety Training. No medication was observed or reported. Storage of hazardous items was monitored today and are kept in locked closets in both buildings. A fire drill was documented on 7/31/23 and a lockdown drill on 6/30/23. Monthly playground inspection reports were reviewed with the most recent completed on 7/31/23. The most recent fire inspection was conducted 2/27/23 and a copy of the report was provided to Ms. Draughn during a March 23,2023 visit to the facility. I observed a sanitation inspection was last conducted on 1/10/23 earning a Superior classification with 8 demerits. Transportation: You have a fifteen-passenger vehicle on site for use during emergencies. You said you have not provided any transportation since the COVID pandemic. Two violations of child care requirements were cited today as follows: Violation Number Comment Rule 533 Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A bottle of milk stored in the kitchen refrigerator for an infant was not dated. 15A NCAC 18A .2804(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff employed 8/4/23 did not have a medical report on file. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct violations cited during today's visit immediately and send me a letter by August 23, 2023 describing how you corrected each item and how you will maintain compliance with these requirements in the future. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation item number(s) • an accurate, detailed description of how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Please email the letter to Audrey.davis@dhhs.nc.gov or mail two copies to: Audrey Davis PO Box 17273 Winston-Salem, NC 27116 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Please send me your updated staff and training worksheet by February 23, 2024 in preparation for your annual compliance visit which will be conducted prior to the date of your last annual compliance visit which was March 23, 2023. Make sure each staff member’s file is well organized and includes documentation of NC Credential or equivalent in their file, if applicable. Each staff’s file should include an on-going training log with training documents attached as well as a health and safety training log with training certificates attached. Note: each staff must have two separate files – an individual personnel file, and a medical file • Rated License: You are in Cohort 1 and are currently in your preparation year for your three-year reassessment. You stated you are interested in requesting the ERS later this year. You stated all of your staff have WORKS accounts. Today, I recommended that you contact Child Care Resource Center and Smart Start for assistance in preparing staff for the rating scale. Also encourage staff to visit and utilize the resources on the ncrlap website. Please contact me when you are ready to apply. • All staff, including kitchen staff, who sometimes work in classrooms relieving breaks, etc are required to take the required Health and Safety training topics every five years. At the completion of this visit, the visit summary was reviewed with you from my computer screen and emailed to you at maxxkinderkollege@yahoo.com If you have any questions about today’s visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times