Kindercare At Wake Forest University

10A NCAC 09 .0607 · Violation

Name of Operation: KinderCare at Wake Forest University Facility ID: 34001436 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 3/3/2026 Number Present: 71 Completed Date: 3/3/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 09:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Yshekia Harris, Director and Elizabeth Chesney, Assistant Director. Your program currently operates with a 5-Star license effective 3/20/2025. Restrictions include 1st shift care, meets enhanced ratios and enhanced space, and no cooking allowed. The program’s compliance history was 87% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in conversations and activities with their teachers in group time and in centers, as well as participating in general routines. Four new staff members were reported at this program. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Criminal Background Checks. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. Storage of hazardous items was monitored today. The most recent playground inspection was recorded 2/13/2026. A fire drill was recorded on 2/13/2026. The most recent shelter-in-place drill for the facility was conducted on 1/12/2026. The most recent fire inspection was completed on 9/01/2025. I observed a sanitation inspection was last conducted on 12/15/2025 earning a Superior classification. The program does not participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The cabinet beneath the changing table in Space 1 (Room 105) was observed to be unlocked because the lock didn’t catch the last time the cabinet was closed. .2820(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The CBC qualification letter for one new staff member was not observed to be linked to the facility’s ABCMS Facility Profile. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent shelter-in-place drill was conducted on 1/12/26; the most recent drill prior was a lockdown drill conducted on 9/15/25. .0604(u);.0302(d)(8) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready To Go file was observed to be missing child applications for two children enrolled, allergy information for children and staff, and the medication authorizations and instructions and any action plans for two children enrolled with emergency medication. .0607(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 3/17/2026. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 4948 Martin View Lane, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided During Visit: The CBC qualification letter for one new staff member was not observed to be linked to the facility’s ABCMS Facility Profile. It is necessary for all staff members to have a qualification letter linked to the center’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Mrs. Harris stated linking this staff member to ABCMS was accidentally overlooked, and I verified she linked the staff member to the facility profile during the visit. The Ready To Go file was observed to be missing child applications for two children enrolled, allergy information for children and staff, and the medication authorizations and instructions for two children enrolled with emergency medication; each of these documents was added to the Ready to Go file during the visit. The most recent shelter-in-place drill was conducted on 1/12/26; the most recent drill prior was a lockdown drill conducted on 9/15/25. It is important for all required documentation to be current and on file at all times. The maintenance gentleman stated via text he had a lockdown drill recorded as conducted on 12/18/2025, but was not able to access documentation of this drill during the visit. You may consider recording these drills at the point of service as they occur moving forward. The cabinet beneath the changing table in Space 1 (Room 105) was observed to be unlocked because the lock didn’t catch the last time the cabinet was closed; this cabinet was locked during the visit. It is imperative for the indoor learning environment to be a safe place for children to engage with and explore at all times. You may consider requesting staff check to make sure this cabinet is locked after each diaper change/ round of diaper changes. Consultation Provided During Visit: The following Child Care Rule was reviewed with Mrs. Harris during the visit: 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (d) The Emergency Preparedness and Response Plan shall include: (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. The file shall include, a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. Spaces 3 and 4 (Rooms 111 and 115), designated for toddlers, are in need of more books; Mrs. Harris stated she has already placed an order for all classrooms for new books. Remind staff to always turn the water off using a paper towel after hand washing. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab. Specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov At the completion of the visit, this visit was printed and reviewed with and provided to you, and you were given the opportunity to ask questions. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown-stewart@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov (336) 317-5003 For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KinderCare at Wake Forest University Facility ID: 34001436 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 3/3/2026 Number Present: 71 Completed Date: 3/3/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 09:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Yshekia Harris, Director and Elizabeth Chesney, Assistant Director. Your program currently operates with a 5-Star license effective 3/20/2025. Restrictions include 1st shift care, meets enhanced ratios and enhanced space, and no cooking allowed. The program’s compliance history was 87% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in conversations and activities with their teachers in group time and in centers, as well as participating in general routines. Four new staff members were reported at this program. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Criminal Background Checks. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. Storage of hazardous items was monitored today. The most recent playground inspection was recorded 2/13/2026. A fire drill was recorded on 2/13/2026. The most recent shelter-in-place drill for the facility was conducted on 1/12/2026. The most recent fire inspection was completed on 9/01/2025. I observed a sanitation inspection was last conducted on 12/15/2025 earning a Superior classification. The program does not participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The cabinet beneath the changing table in Space 1 (Room 105) was observed to be unlocked because the lock didn’t catch the last time the cabinet was closed. .2820(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The CBC qualification letter for one new staff member was not observed to be linked to the facility’s ABCMS Facility Profile. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent shelter-in-place drill was conducted on 1/12/26; the most recent drill prior was a lockdown drill conducted on 9/15/25. .0604(u);.0302(d)(8) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready To Go file was observed to be missing child applications for two children enrolled, allergy information for children and staff, and the medication authorizations and instructions and any action plans for two children enrolled with emergency medication. .0607(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 3/17/2026. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 4948 Martin View Lane, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided During Visit: The CBC qualification letter for one new staff member was not observed to be linked to the facility’s ABCMS Facility Profile. It is necessary for all staff members to have a qualification letter linked to the center’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Mrs. Harris stated linking this staff member to ABCMS was accidentally overlooked, and I verified she linked the staff member to the facility profile during the visit. The Ready To Go file was observed to be missing child applications for two children enrolled, allergy information for children and staff, and the medication authorizations and instructions for two children enrolled with emergency medication; each of these documents was added to the Ready to Go file during the visit. The most recent shelter-in-place drill was conducted on 1/12/26; the most recent drill prior was a lockdown drill conducted on 9/15/25. It is important for all required documentation to be current and on file at all times. The maintenance gentleman stated via text he had a lockdown drill recorded as conducted on 12/18/2025, but was not able to access documentation of this drill during the visit. You may consider recording these drills at the point of service as they occur moving forward. The cabinet beneath the changing table in Space 1 (Room 105) was observed to be unlocked because the lock didn’t catch the last time the cabinet was closed; this cabinet was locked during the visit. It is imperative for the indoor learning environment to be a safe place for children to engage with and explore at all times. You may consider requesting staff check to make sure this cabinet is locked after each diaper change/ round of diaper changes. Consultation Provided During Visit: The following Child Care Rule was reviewed with Mrs. Harris during the visit: 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (d) The Emergency Preparedness and Response Plan shall include: (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. The file shall include, a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. Spaces 3 and 4 (Rooms 111 and 115), designated for toddlers, are in need of more books; Mrs. Harris stated she has already placed an order for all classrooms for new books. Remind staff to always turn the water off using a paper towel after hand washing. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab. Specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov At the completion of the visit, this visit was printed and reviewed with and provided to you, and you were given the opportunity to ask questions. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown-stewart@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov (336) 317-5003 For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KinderCare at Wake Forest University Facility ID: 34001436 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 3/3/2026 Number Present: 71 Completed Date: 3/3/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 09:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Yshekia Harris, Director and Elizabeth Chesney, Assistant Director. Your program currently operates with a 5-Star license effective 3/20/2025. Restrictions include 1st shift care, meets enhanced ratios and enhanced space, and no cooking allowed. The program’s compliance history was 87% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in conversations and activities with their teachers in group time and in centers, as well as participating in general routines. Four new staff members were reported at this program. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Criminal Background Checks. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. Storage of hazardous items was monitored today. The most recent playground inspection was recorded 2/13/2026. A fire drill was recorded on 2/13/2026. The most recent shelter-in-place drill for the facility was conducted on 1/12/2026. The most recent fire inspection was completed on 9/01/2025. I observed a sanitation inspection was last conducted on 12/15/2025 earning a Superior classification. The program does not participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The cabinet beneath the changing table in Space 1 (Room 105) was observed to be unlocked because the lock didn’t catch the last time the cabinet was closed. .2820(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The CBC qualification letter for one new staff member was not observed to be linked to the facility’s ABCMS Facility Profile. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent shelter-in-place drill was conducted on 1/12/26; the most recent drill prior was a lockdown drill conducted on 9/15/25. .0604(u);.0302(d)(8) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready To Go file was observed to be missing child applications for two children enrolled, allergy information for children and staff, and the medication authorizations and instructions and any action plans for two children enrolled with emergency medication. .0607(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 3/17/2026. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 4948 Martin View Lane, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided During Visit: The CBC qualification letter for one new staff member was not observed to be linked to the facility’s ABCMS Facility Profile. It is necessary for all staff members to have a qualification letter linked to the center’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Mrs. Harris stated linking this staff member to ABCMS was accidentally overlooked, and I verified she linked the staff member to the facility profile during the visit. The Ready To Go file was observed to be missing child applications for two children enrolled, allergy information for children and staff, and the medication authorizations and instructions for two children enrolled with emergency medication; each of these documents was added to the Ready to Go file during the visit. The most recent shelter-in-place drill was conducted on 1/12/26; the most recent drill prior was a lockdown drill conducted on 9/15/25. It is important for all required documentation to be current and on file at all times. The maintenance gentleman stated via text he had a lockdown drill recorded as conducted on 12/18/2025, but was not able to access documentation of this drill during the visit. You may consider recording these drills at the point of service as they occur moving forward. The cabinet beneath the changing table in Space 1 (Room 105) was observed to be unlocked because the lock didn’t catch the last time the cabinet was closed; this cabinet was locked during the visit. It is imperative for the indoor learning environment to be a safe place for children to engage with and explore at all times. You may consider requesting staff check to make sure this cabinet is locked after each diaper change/ round of diaper changes. Consultation Provided During Visit: The following Child Care Rule was reviewed with Mrs. Harris during the visit: 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (d) The Emergency Preparedness and Response Plan shall include: (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. The file shall include, a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. Spaces 3 and 4 (Rooms 111 and 115), designated for toddlers, are in need of more books; Mrs. Harris stated she has already placed an order for all classrooms for new books. Remind staff to always turn the water off using a paper towel after hand washing. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab. Specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov At the completion of the visit, this visit was printed and reviewed with and provided to you, and you were given the opportunity to ask questions. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown-stewart@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov (336) 317-5003 For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0801 · Violation

Name of Operation: KinderCare at Wake Forest University Facility ID: 34001436 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 9/8/2025 Number Present: 60 Completed Date: 9/8/2025 Age: From 0 To 4 Total Minutes: 370 Time In: 08:35 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Yshekia Harris, Center Director, and Elizabeth Chesney, Assistant Director, assisted me with the visit. Your program currently operates with a five-star license, issued March 20, 2025, earning 7 points in the education component, 6 points in the program standards component (meeting all enhanced requirements) and 1 quality point for the facility offering a staff benefits package and offering and infrastructure of parent involvement. The Secretary of State website was monitored on 9/05/2025, and KinderCare Education at Work, LLC was listed as Current/ Active. The sanitation inspection was completed 4/25/2025 with a “Superior” classification. The last fire inspection was conducted 9/01/2025, and your facility was approved for daytime care only. Ms. Harris provided me a copy of the fire inspection during the visit. The center's compliance history was reviewed with the operator. The program’s compliance history was 97% percent as of 9/05/25. All programs are required to maintain 75% compliance. Upon arrival, the license was posted. Seven classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. Supervision was adequate during the visit. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, eating lunch, and napping during the visit. I observed interactions between staff and children. An allergy list was posted in each classroom and in the kitchen. Storage of hazardous items was monitored. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff files and children’s records were monitored per DCDEE procedures. Seven new staff members were reported at the program. The files for two existing staff members and the seven new staff members were monitored during the visit. The files for eight children enrolled were monitored during the visit. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored and observed to be in compliance for one year. A fire drill was conducted on 8/18/2025. A lockdown drill was completed on 6/09/25. A playground inspection was completed on 9/01/2025. The following violations were cited during today's visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An ice pack labeled Keep Out of Reach of Children with additional warnings was observed greater than five feet from the ground, but in unlocked storage, inside the First Aid Kit in Space 3. .2820(b) 1303 Application was not signed by the parent. The child applications and emergency medical care authorizations for seven children enrolled did not include a parent signature. 10A NCAC 09 .0801(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The CBC qualification letter for one employee with a start date of 12/02/2024 was not observed linked to the ABCMS Facility Profile. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 7, Room 127, a medication authorization form was not observed on file for one child enrolled. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 9/22/2025. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided During Visit: In Space 7, Room 127, a medication authorization form was not observed on file for one child enrolled. The child applications and emergency medical care authorizations for seven children enrolled did not include a parent signature. You may consider monitoring all medication documentation as it arrives and prior to parents leaving it with teachers and/or administration to ensure all records remain complete and current. You may also consider researching to see if the corporation’s system for electronic applications allows a parent signature to be added as visible/ printable during completion. Consultation Provided During Visit: • Monitor all classrooms designated for children three years of age and older to ensure each classroom has at least three types of blocks accessible to children. • Review all children’s files to ensure the date of enrollment is listed on each policy. • Consider adding additional mulch to the base of the slide on the playground designated for children three to five years of age and the fall zones surrounding the stationary climbing structure/ dome on the playground designated for children two years of age. • Monitor the fabric weed block emerging from around the base of the tree located on the playground designated for children two years of age for tearing or shredding. • Because the Emergency Preparedness and Response Plan for your facility has been created by the corporation which owns the facility, please create a document verifying in writing the plan has been reviewed and updated annually. - Record on the Safe Sleep record that an infant has been placed on his/her back when laying the baby down, even if he/she immediately rolls into a different position; then record the new adopted position during the next sleep check. The following Child Care Rules were discussed with Ms. Harris during the visit: 15A NCAC 18A .2803 HANDWASHING (e ) regarding turning the faucet off with a paper towel following handwashing to avoid recontamination Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary and enrollment worksheet were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KinderCare at Wake Forest University Facility ID: 34001436 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 9/8/2025 Number Present: 60 Completed Date: 9/8/2025 Age: From 0 To 4 Total Minutes: 370 Time In: 08:35 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Yshekia Harris, Center Director, and Elizabeth Chesney, Assistant Director, assisted me with the visit. Your program currently operates with a five-star license, issued March 20, 2025, earning 7 points in the education component, 6 points in the program standards component (meeting all enhanced requirements) and 1 quality point for the facility offering a staff benefits package and offering and infrastructure of parent involvement. The Secretary of State website was monitored on 9/05/2025, and KinderCare Education at Work, LLC was listed as Current/ Active. The sanitation inspection was completed 4/25/2025 with a “Superior” classification. The last fire inspection was conducted 9/01/2025, and your facility was approved for daytime care only. Ms. Harris provided me a copy of the fire inspection during the visit. The center's compliance history was reviewed with the operator. The program’s compliance history was 97% percent as of 9/05/25. All programs are required to maintain 75% compliance. Upon arrival, the license was posted. Seven classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. Supervision was adequate during the visit. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, eating lunch, and napping during the visit. I observed interactions between staff and children. An allergy list was posted in each classroom and in the kitchen. Storage of hazardous items was monitored. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff files and children’s records were monitored per DCDEE procedures. Seven new staff members were reported at the program. The files for two existing staff members and the seven new staff members were monitored during the visit. The files for eight children enrolled were monitored during the visit. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored and observed to be in compliance for one year. A fire drill was conducted on 8/18/2025. A lockdown drill was completed on 6/09/25. A playground inspection was completed on 9/01/2025. The following violations were cited during today's visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An ice pack labeled Keep Out of Reach of Children with additional warnings was observed greater than five feet from the ground, but in unlocked storage, inside the First Aid Kit in Space 3. .2820(b) 1303 Application was not signed by the parent. The child applications and emergency medical care authorizations for seven children enrolled did not include a parent signature. 10A NCAC 09 .0801(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The CBC qualification letter for one employee with a start date of 12/02/2024 was not observed linked to the ABCMS Facility Profile. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 7, Room 127, a medication authorization form was not observed on file for one child enrolled. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 9/22/2025. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided During Visit: In Space 7, Room 127, a medication authorization form was not observed on file for one child enrolled. The child applications and emergency medical care authorizations for seven children enrolled did not include a parent signature. You may consider monitoring all medication documentation as it arrives and prior to parents leaving it with teachers and/or administration to ensure all records remain complete and current. You may also consider researching to see if the corporation’s system for electronic applications allows a parent signature to be added as visible/ printable during completion. Consultation Provided During Visit: • Monitor all classrooms designated for children three years of age and older to ensure each classroom has at least three types of blocks accessible to children. • Review all children’s files to ensure the date of enrollment is listed on each policy. • Consider adding additional mulch to the base of the slide on the playground designated for children three to five years of age and the fall zones surrounding the stationary climbing structure/ dome on the playground designated for children two years of age. • Monitor the fabric weed block emerging from around the base of the tree located on the playground designated for children two years of age for tearing or shredding. • Because the Emergency Preparedness and Response Plan for your facility has been created by the corporation which owns the facility, please create a document verifying in writing the plan has been reviewed and updated annually. - Record on the Safe Sleep record that an infant has been placed on his/her back when laying the baby down, even if he/she immediately rolls into a different position; then record the new adopted position during the next sleep check. The following Child Care Rules were discussed with Ms. Harris during the visit: 15A NCAC 18A .2803 HANDWASHING (e ) regarding turning the faucet off with a paper towel following handwashing to avoid recontamination Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary and enrollment worksheet were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KinderCare at Wake Forest University Facility ID: 34001436 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 9/8/2025 Number Present: 60 Completed Date: 9/8/2025 Age: From 0 To 4 Total Minutes: 370 Time In: 08:35 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Yshekia Harris, Center Director, and Elizabeth Chesney, Assistant Director, assisted me with the visit. Your program currently operates with a five-star license, issued March 20, 2025, earning 7 points in the education component, 6 points in the program standards component (meeting all enhanced requirements) and 1 quality point for the facility offering a staff benefits package and offering and infrastructure of parent involvement. The Secretary of State website was monitored on 9/05/2025, and KinderCare Education at Work, LLC was listed as Current/ Active. The sanitation inspection was completed 4/25/2025 with a “Superior” classification. The last fire inspection was conducted 9/01/2025, and your facility was approved for daytime care only. Ms. Harris provided me a copy of the fire inspection during the visit. The center's compliance history was reviewed with the operator. The program’s compliance history was 97% percent as of 9/05/25. All programs are required to maintain 75% compliance. Upon arrival, the license was posted. Seven classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. Supervision was adequate during the visit. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, eating lunch, and napping during the visit. I observed interactions between staff and children. An allergy list was posted in each classroom and in the kitchen. Storage of hazardous items was monitored. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff files and children’s records were monitored per DCDEE procedures. Seven new staff members were reported at the program. The files for two existing staff members and the seven new staff members were monitored during the visit. The files for eight children enrolled were monitored during the visit. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored and observed to be in compliance for one year. A fire drill was conducted on 8/18/2025. A lockdown drill was completed on 6/09/25. A playground inspection was completed on 9/01/2025. The following violations were cited during today's visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An ice pack labeled Keep Out of Reach of Children with additional warnings was observed greater than five feet from the ground, but in unlocked storage, inside the First Aid Kit in Space 3. .2820(b) 1303 Application was not signed by the parent. The child applications and emergency medical care authorizations for seven children enrolled did not include a parent signature. 10A NCAC 09 .0801(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The CBC qualification letter for one employee with a start date of 12/02/2024 was not observed linked to the ABCMS Facility Profile. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 7, Room 127, a medication authorization form was not observed on file for one child enrolled. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 9/22/2025. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided During Visit: In Space 7, Room 127, a medication authorization form was not observed on file for one child enrolled. The child applications and emergency medical care authorizations for seven children enrolled did not include a parent signature. You may consider monitoring all medication documentation as it arrives and prior to parents leaving it with teachers and/or administration to ensure all records remain complete and current. You may also consider researching to see if the corporation’s system for electronic applications allows a parent signature to be added as visible/ printable during completion. Consultation Provided During Visit: • Monitor all classrooms designated for children three years of age and older to ensure each classroom has at least three types of blocks accessible to children. • Review all children’s files to ensure the date of enrollment is listed on each policy. • Consider adding additional mulch to the base of the slide on the playground designated for children three to five years of age and the fall zones surrounding the stationary climbing structure/ dome on the playground designated for children two years of age. • Monitor the fabric weed block emerging from around the base of the tree located on the playground designated for children two years of age for tearing or shredding. • Because the Emergency Preparedness and Response Plan for your facility has been created by the corporation which owns the facility, please create a document verifying in writing the plan has been reviewed and updated annually. - Record on the Safe Sleep record that an infant has been placed on his/her back when laying the baby down, even if he/she immediately rolls into a different position; then record the new adopted position during the next sleep check. The following Child Care Rules were discussed with Ms. Harris during the visit: 15A NCAC 18A .2803 HANDWASHING (e ) regarding turning the faucet off with a paper towel following handwashing to avoid recontamination Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary and enrollment worksheet were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KinderCare at Wake Forest University Facility ID: 34001436 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: Visit Date: 11/1/2024 Number Present: 13 Completed Date: 11/1/2024 Age: From 0 To 4 Total Minutes: 155 Time In: 12:40 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time visit. The visit was conducted with Yshekia Harris, Administrator, by Tammy Childress, Lead Child Care Consultant. Currently this center operates with a Temporary License, issued on September 18, 2024, to operate first shift. The facility is licensed to provide care for children ages zero to five-years-old and is approved to operate eight classrooms and three indoor play areas within the building. Restrictions are daytime care only and no cooking allowed in the building. All classrooms have direct exits. The Secretary of State website was reviewed, and the owner, KinderCare Education at Work LLC, is current on all required documents and active on the NC Business Registry. If any changes to the corporation need to be made or you decide to sale your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. There are currently six classrooms in operation with children ages infant to four-years-old in care. Three classrooms were monitored during today’s visit representing infants, toddlers, and preschool aged children in care. All program records, documents required to be posted, and a sampling of staff and children’s files were monitored. There are three outdoor playgrounds designated for infants/toddlers, two/three-year-olds, and four/five-year-olds which were monitored today. The playgrounds are surfaced with mulch and grass and have sandboxes. Mulch in fall zones for stationary equipment with critical heights of 18 inches or higher on all three playgrounds measured 6-12 inches and exceeded beyond six feet out and around the play structures. Equipment on each playground includes stationary climbing/sliding structures and balance beams. The playgrounds are enclosed by metal fencing which exceeds four feet in height. The facility does not provide transportation. Snacks are provided by the facility and parents provide all meals. The facility is equipped with a warming kitchen. During today’s visit children present were observed to be engaged in personal care routines and lunch, nap, and outdoor play. The following violations were cited during today’s visit: Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. There was no written authorization and instructions for Desitin diaper cream in a classroom for an enrolled one-year-old child. 10A NCAC 09 .0803(1)(a & b) The violation documented today was corrected during the visit. The parent of the child who had had not provided medication administration paperwork for a diaper cream was contacted and emailed a completed and signed medication administration permission form during the visit. Technical assistance was provided through discussions with staff and Ms. Harris regarding medication and that any medication including diaper creams should not be accepted by staff members without authorizations forms. Medication should not be kept in classrooms without authorization forms. Ms. Harris stated that this was already policy, and staff were aware of this, but that this would be addressed. Consultation was provided through a discussion with staff and Ms. Harris regarding the importance of parents documenting clear information on the authorization forms regarding the amount/dosage and how to administer. We discussed that staff should not have to interpret or make a decision on what they thought a parent meant by what was written on a medication permission/authorization form. Your compliance history affects the star rating. It is imperative that staff maintain compliance with child care rules and requirements at all times. Violations of child care requirements affect the facility’s compliance history. You must maintain a minimum compliance history of seventy-five (75) percent. On October 17, 2024, at Ms. Harris’ request, Ms. Childress emailed information on how rated license points are earned, the process for the rated license assessment and information regarding the Environment Rating Scale Assessment, and resources for the NC Rated License Assessment Project and Smart Start of Forsyth County. An application for a Rated License Assessment, a Request for an Environment Rating Scale Assessment and a Quality Point option form were attached to the email. During today’s visit we discussed the two-component rated license process and Ms. Harris stated that at this time she had no questions, and they will continue to work toward preparing for the rated license and environment rating scale assessment. Please submit by email the Rated License application and the Request for the Environment Rating Scale Assessment to Ms. Childress no later than January 2, 2025. Please ensure that all staff members have a WORKS Account and are updated with their correct educational information. The information on each staff member’s WORKS Qualification Letter and what is shown in the DCDEE WORKS system is what will be used to determine the points in education for your license. Instructions for the DCDEE WORKS system is located in the DCDEE website at https://ncchildcare.ncdhhs.gov. Register with Department of Justice You must register with the Department of Justice to receive e-mail or phone call notification if a sex offender moves into your area. To register, call 1-877-627-2826 or you may register on line at: http://sexoffender.ncdoj.gov/. To reference the law concerning Sex offender and Public Protection Registration Programs you may go to: http://www.ncleg.net/EnactedLegislation/Statutes/HTML/ByArticle/Chapter_14/Article_27A.html. Contact the local Sheriff's Department if a sex offender email or phone notification is received from the NC Sex Offender Registry. Emergency Preparedness and Response Plan Emergency Preparedness and Response Training has been completed and you must complete an EPR Plan on a template at the following website https://rmp.nc.gov/portal/portal.aspx within four (4) months. A copy of the EPR plan must be printed and on file at the facility for review. After you complete the Emergency Preparedness and Response in Child Care training, you must conduct either a shelter-in-place or a lockdown drill every three months. Use the Emergency Drill Log to document these additional drills as well as the fire drills. The form is located under the Provider Documents tab on the DCDEE website at www.ncchildcare.ncdhhs.gov. The EPR Plan will be reviewed with all staff upon hire during orientation, whenever changes to the plan occur, and at least yearly. The date of the review of the plan with staff should be documented on the Staff and Training Worksheets. In addition, the administrator must review the plan annually in the portal and make updates if required. Once reviewed, print off the first page of the plan which will reflect the date of the review. A hand written visit summary was prepared and a copy provided to Ms. Harris during the visit because Ms. Childress was unable to obtain a VPN connection. Ms. Childress documented in the written visit summary that a computer generated summary would be completed, reviewed with and sent by email to Ms. Harris. If you have any furhter questions about today’s visit, please contact Ms. Childress at tammy.childress@dhhs.nc.gov or by telephone at (336)317-6436. You may also contact the Licensing Supervisor, Pamela Hauser, at pamela.hauser@dhhs.nc.gov if you have concerns regarding today’s visit or any violations documented. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: KinderCare at Wake Forest University Facility ID: 34001436 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: 1024-028L Visit Date: 10/16/2024 Number Present: 20 Completed Date: 10/16/2024 Age: From 0 To 4 Total Minutes: 179 Time In: 01:31 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. There is a concern that children were cared for in an unsafe environment and a concern related to a staff member’s criminal background. The visit was conducted with Yshekia Harris, Administrator, and Elizabeth Chesney, Program Specialist, by Tammy Childress, Lead Child Care Consultant. The NC Secretary of State website shows the owner, KinderCare Education at Work LLC, as current on all required documents and active on the NC Business Registry. The facility is currently operating with a Temporary License issued on September 19, 2024, with a capacity of 120, and restrictions of daytime care only and no cooking allowed in the building. Ms. Harris assisted Ms. Childress in a walkthrough of the facility and the following items were monitored and found to be in compliance today: • Staff/Child Ratio • Supervision • Adequate/Approved Space • License Posted and Restrictions Met The facility is approved to operate 6 classrooms and three indoor play areas. During today’s visit, four classrooms were monitored regarding the specific safe environment concerns that the facility had flooded on August 8, 2024. Ms. Harris stated that on August 8, 2024, she came in around 10:30 a.m. and the water had been cleaned up, but staff had informed her prior to her arrival. She had contacted janitorial staff to clean up the water. Ms. Chesney stated that this occurred when the area received heavy rains from Tropical Storm Debbie and water came in from the playground doors in four classrooms. Ms. Harris and Ms. Chesney denied that the building was flooded, and maintenance staff applied weather stripping at the bottom of the doors. Additionally, four more staff were interviewed and stated that they specifically saw what they described as “minute,” “moppable,” “ a little bit at the door,” and a “little at the door.” Ms. Childress, Ms. Chesney and Ms. Harris reviewed photos of the water in the floor. Based upon observations of the spaces and information received during interviews from staff this allegation is unsubstantiated. In regard to the concern regarding a staff member’s criminal background. Ms. Harris stated that on the date of the incident, the staff member informed her of a pending criminal charge. Ms. Harris did not notify the Division of the pending charges because she was unaware that she was required to do so because the charges did not involve children. The staff member stated that her boyfriend notified Ms. Harris of the incident. This allegation is substantiated. The following violation(s) was documented during today’s visit: Violation Number Comment Rule 1802 The child care provider and/or household member who incurred pending charges, indictments, or convictions since their last qualification letter was issued by the Division, did not notify the operator of these charges within five business days or before returning to work. The operator did not notify the Division of these pending charges, indictments, or convictions within one business day of being notified by the child care provider or household member. The operator did not notify the Division of a staff member's pending criminal charge. G.S. 110-90.2 & .2703(m) All violations must be corrected immediately. Submit documentation to Ms. Childress by October 30, 2024, stating the Item# of the violation, the date it was corrected, how it was corrected/how it will be prevented from reoccurring in the future, and sign and date the documentation. Email the documentation to Ms. Childress at tammy.childress@dhhs.nc.gov. Stating in documentation that a violation has been corrected when it has not, is falsification and can result in the revocation of your license. Failure to submit the documentation within the required timeframe will result in another visit and possibly citing of a repeated violation. The staff member did receive an updated Criminal Background Check Qualification Letter sent to her on this date by the Division of Child Development and Early Education, noting that she may not transport children in care and that she must provide the letter to her employer. The Qualification Letter was provided to Ms. Harris by the staff member today. Ms. Childress also reviewed with Ms. Harris that this facility does not provide and is not approved by the Division to transport children for any reason. Technical Assistance provided during today’s visit: A violation was documented for 10A NCAC 09 .2703(m) Operators, as defined by G.S. 110-86(7), shall include the criminal history mandatory reporting requirement in all new employee orientation information. All child care providers, as defined in G.S. 110-90.2(a)(2), who have incurred any pending charges, indictments, or convictions (other than minor traffic offenses) since the last qualification letter was issued by the Division shall notify the operator of such charges within five business days or before returning to work, whichever comes first. The operator shall notify the Division of any such pending charges, indictments, or convictions within one business day of being notified. You could review this childcare rule with all staff members during your next scheduled staff meeting in order to ensure that staff, including administrative staff, are aware that pending charges indictments or convictions (other than minor traffic offenses) must be reported to their employer (the child care center administrative staff/owner/or designee for this purpose) within five business days or before returning to work, whichever comes first, and to ensure that administrative staff understand that they have one business day to then report it to the Division of Child Development and Early Education. Ms. Harris stated that a staff meeting is already scheduled for Friday, October 18, 2024, and she will include this in the agenda and have staff sign and attendance roster. We discussed that she could submit this documentation as part of her compliance. For any additional questions please contact the Child Care Criminal Background Check Unit at (919) 814-6401 or Fax (919) 715-0987 or email at DHHS.CBC.Unit@dhhs.nc.gov At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Harris. If you have questions or need assistance, you may contact Ms. Childress at tammy.childress@dhhs.nc.gov, or by telephone at (336)317-6436. If you have concerns regarding today’s visit, please contact the licensing supervisor, Pamela Hauser, by email at pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-86 · Violation

Name of Operation: KinderCare at Wake Forest University Facility ID: 34001436 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: 1024-028L Visit Date: 10/16/2024 Number Present: 20 Completed Date: 10/16/2024 Age: From 0 To 4 Total Minutes: 179 Time In: 01:31 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. There is a concern that children were cared for in an unsafe environment and a concern related to a staff member’s criminal background. The visit was conducted with Yshekia Harris, Administrator, and Elizabeth Chesney, Program Specialist, by Tammy Childress, Lead Child Care Consultant. The NC Secretary of State website shows the owner, KinderCare Education at Work LLC, as current on all required documents and active on the NC Business Registry. The facility is currently operating with a Temporary License issued on September 19, 2024, with a capacity of 120, and restrictions of daytime care only and no cooking allowed in the building. Ms. Harris assisted Ms. Childress in a walkthrough of the facility and the following items were monitored and found to be in compliance today: • Staff/Child Ratio • Supervision • Adequate/Approved Space • License Posted and Restrictions Met The facility is approved to operate 6 classrooms and three indoor play areas. During today’s visit, four classrooms were monitored regarding the specific safe environment concerns that the facility had flooded on August 8, 2024. Ms. Harris stated that on August 8, 2024, she came in around 10:30 a.m. and the water had been cleaned up, but staff had informed her prior to her arrival. She had contacted janitorial staff to clean up the water. Ms. Chesney stated that this occurred when the area received heavy rains from Tropical Storm Debbie and water came in from the playground doors in four classrooms. Ms. Harris and Ms. Chesney denied that the building was flooded, and maintenance staff applied weather stripping at the bottom of the doors. Additionally, four more staff were interviewed and stated that they specifically saw what they described as “minute,” “moppable,” “ a little bit at the door,” and a “little at the door.” Ms. Childress, Ms. Chesney and Ms. Harris reviewed photos of the water in the floor. Based upon observations of the spaces and information received during interviews from staff this allegation is unsubstantiated. In regard to the concern regarding a staff member’s criminal background. Ms. Harris stated that on the date of the incident, the staff member informed her of a pending criminal charge. Ms. Harris did not notify the Division of the pending charges because she was unaware that she was required to do so because the charges did not involve children. The staff member stated that her boyfriend notified Ms. Harris of the incident. This allegation is substantiated. The following violation(s) was documented during today’s visit: Violation Number Comment Rule 1802 The child care provider and/or household member who incurred pending charges, indictments, or convictions since their last qualification letter was issued by the Division, did not notify the operator of these charges within five business days or before returning to work. The operator did not notify the Division of these pending charges, indictments, or convictions within one business day of being notified by the child care provider or household member. The operator did not notify the Division of a staff member's pending criminal charge. G.S. 110-90.2 & .2703(m) All violations must be corrected immediately. Submit documentation to Ms. Childress by October 30, 2024, stating the Item# of the violation, the date it was corrected, how it was corrected/how it will be prevented from reoccurring in the future, and sign and date the documentation. Email the documentation to Ms. Childress at tammy.childress@dhhs.nc.gov. Stating in documentation that a violation has been corrected when it has not, is falsification and can result in the revocation of your license. Failure to submit the documentation within the required timeframe will result in another visit and possibly citing of a repeated violation. The staff member did receive an updated Criminal Background Check Qualification Letter sent to her on this date by the Division of Child Development and Early Education, noting that she may not transport children in care and that she must provide the letter to her employer. The Qualification Letter was provided to Ms. Harris by the staff member today. Ms. Childress also reviewed with Ms. Harris that this facility does not provide and is not approved by the Division to transport children for any reason. Technical Assistance provided during today’s visit: A violation was documented for 10A NCAC 09 .2703(m) Operators, as defined by G.S. 110-86(7), shall include the criminal history mandatory reporting requirement in all new employee orientation information. All child care providers, as defined in G.S. 110-90.2(a)(2), who have incurred any pending charges, indictments, or convictions (other than minor traffic offenses) since the last qualification letter was issued by the Division shall notify the operator of such charges within five business days or before returning to work, whichever comes first. The operator shall notify the Division of any such pending charges, indictments, or convictions within one business day of being notified. You could review this childcare rule with all staff members during your next scheduled staff meeting in order to ensure that staff, including administrative staff, are aware that pending charges indictments or convictions (other than minor traffic offenses) must be reported to their employer (the child care center administrative staff/owner/or designee for this purpose) within five business days or before returning to work, whichever comes first, and to ensure that administrative staff understand that they have one business day to then report it to the Division of Child Development and Early Education. Ms. Harris stated that a staff meeting is already scheduled for Friday, October 18, 2024, and she will include this in the agenda and have staff sign and attendance roster. We discussed that she could submit this documentation as part of her compliance. For any additional questions please contact the Child Care Criminal Background Check Unit at (919) 814-6401 or Fax (919) 715-0987 or email at DHHS.CBC.Unit@dhhs.nc.gov At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Harris. If you have questions or need assistance, you may contact Ms. Childress at tammy.childress@dhhs.nc.gov, or by telephone at (336)317-6436. If you have concerns regarding today’s visit, please contact the licensing supervisor, Pamela Hauser, by email at pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KinderCare at Wake Forest University Facility ID: 34001436 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: 1024-028L Visit Date: 10/16/2024 Number Present: 20 Completed Date: 10/16/2024 Age: From 0 To 4 Total Minutes: 179 Time In: 01:31 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. There is a concern that children were cared for in an unsafe environment and a concern related to a staff member’s criminal background. The visit was conducted with Yshekia Harris, Administrator, and Elizabeth Chesney, Program Specialist, by Tammy Childress, Lead Child Care Consultant. The NC Secretary of State website shows the owner, KinderCare Education at Work LLC, as current on all required documents and active on the NC Business Registry. The facility is currently operating with a Temporary License issued on September 19, 2024, with a capacity of 120, and restrictions of daytime care only and no cooking allowed in the building. Ms. Harris assisted Ms. Childress in a walkthrough of the facility and the following items were monitored and found to be in compliance today: • Staff/Child Ratio • Supervision • Adequate/Approved Space • License Posted and Restrictions Met The facility is approved to operate 6 classrooms and three indoor play areas. During today’s visit, four classrooms were monitored regarding the specific safe environment concerns that the facility had flooded on August 8, 2024. Ms. Harris stated that on August 8, 2024, she came in around 10:30 a.m. and the water had been cleaned up, but staff had informed her prior to her arrival. She had contacted janitorial staff to clean up the water. Ms. Chesney stated that this occurred when the area received heavy rains from Tropical Storm Debbie and water came in from the playground doors in four classrooms. Ms. Harris and Ms. Chesney denied that the building was flooded, and maintenance staff applied weather stripping at the bottom of the doors. Additionally, four more staff were interviewed and stated that they specifically saw what they described as “minute,” “moppable,” “ a little bit at the door,” and a “little at the door.” Ms. Childress, Ms. Chesney and Ms. Harris reviewed photos of the water in the floor. Based upon observations of the spaces and information received during interviews from staff this allegation is unsubstantiated. In regard to the concern regarding a staff member’s criminal background. Ms. Harris stated that on the date of the incident, the staff member informed her of a pending criminal charge. Ms. Harris did not notify the Division of the pending charges because she was unaware that she was required to do so because the charges did not involve children. The staff member stated that her boyfriend notified Ms. Harris of the incident. This allegation is substantiated. The following violation(s) was documented during today’s visit: Violation Number Comment Rule 1802 The child care provider and/or household member who incurred pending charges, indictments, or convictions since their last qualification letter was issued by the Division, did not notify the operator of these charges within five business days or before returning to work. The operator did not notify the Division of these pending charges, indictments, or convictions within one business day of being notified by the child care provider or household member. The operator did not notify the Division of a staff member's pending criminal charge. G.S. 110-90.2 & .2703(m) All violations must be corrected immediately. Submit documentation to Ms. Childress by October 30, 2024, stating the Item# of the violation, the date it was corrected, how it was corrected/how it will be prevented from reoccurring in the future, and sign and date the documentation. Email the documentation to Ms. Childress at tammy.childress@dhhs.nc.gov. Stating in documentation that a violation has been corrected when it has not, is falsification and can result in the revocation of your license. Failure to submit the documentation within the required timeframe will result in another visit and possibly citing of a repeated violation. The staff member did receive an updated Criminal Background Check Qualification Letter sent to her on this date by the Division of Child Development and Early Education, noting that she may not transport children in care and that she must provide the letter to her employer. The Qualification Letter was provided to Ms. Harris by the staff member today. Ms. Childress also reviewed with Ms. Harris that this facility does not provide and is not approved by the Division to transport children for any reason. Technical Assistance provided during today’s visit: A violation was documented for 10A NCAC 09 .2703(m) Operators, as defined by G.S. 110-86(7), shall include the criminal history mandatory reporting requirement in all new employee orientation information. All child care providers, as defined in G.S. 110-90.2(a)(2), who have incurred any pending charges, indictments, or convictions (other than minor traffic offenses) since the last qualification letter was issued by the Division shall notify the operator of such charges within five business days or before returning to work, whichever comes first. The operator shall notify the Division of any such pending charges, indictments, or convictions within one business day of being notified. You could review this childcare rule with all staff members during your next scheduled staff meeting in order to ensure that staff, including administrative staff, are aware that pending charges indictments or convictions (other than minor traffic offenses) must be reported to their employer (the child care center administrative staff/owner/or designee for this purpose) within five business days or before returning to work, whichever comes first, and to ensure that administrative staff understand that they have one business day to then report it to the Division of Child Development and Early Education. Ms. Harris stated that a staff meeting is already scheduled for Friday, October 18, 2024, and she will include this in the agenda and have staff sign and attendance roster. We discussed that she could submit this documentation as part of her compliance. For any additional questions please contact the Child Care Criminal Background Check Unit at (919) 814-6401 or Fax (919) 715-0987 or email at DHHS.CBC.Unit@dhhs.nc.gov At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Harris. If you have questions or need assistance, you may contact Ms. Childress at tammy.childress@dhhs.nc.gov, or by telephone at (336)317-6436. If you have concerns regarding today’s visit, please contact the licensing supervisor, Pamela Hauser, by email at pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times