Happy Days Child Care

10A NCAC 09 .0601 · Violation

Name of Operation: HAPPY DAYS CHILD CARE Facility ID: 34000242 Consultant: KELLY HEALY Operation Type: Center Case Number: Visit Date: 4/8/2026 Number Present: 4 Completed Date: 4/8/2026 Age: From 1 To 3 Total Minutes: 180 Time In: 08:15 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced visit was conducted at this child care today to monitor compliance with all applicable childcare requirements. This visit was conducted with Ms. Carolyn Cooper, Operator and Ms. Kashara Jennings. This program currently operates with a Five star license. Restrictions include daytime and overnight, ground level only, meets enhanced space, meets enhanced ratios. The license was posted and the restrictions were being followed. The NC Secretary of State website was reviewed and could not be found. The business was listed as dissolved last year. The program’s compliance history was 91% prior to today’s visit. Programs are required to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. I have observed indoor and outdoor areas today. I monitored staff/child ratios and space capacity today, as is indicated on the attached worksheet. I observed proper supervision of children. During the visit I observed children playing indoors. The last sanitation inspection was conducted on 12-18-2025. The last fire inspection was conducted on 05-25-2025. A fire drill was documented on 03-26-2026. A shelter in place drill was documented on 01-21-2026. An outdoor inspection was documented on 03-24- 2026. I observed program records and posted items today. I observed staff and children’s records today according to DCDEE procedures. I observed the storage of hazardous items and cleaning supplies. Ms. Cooper stated that there is no medication on site today. This program does not provide transportation. I documented the following violations during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. There was a broken hula hoop, plastic rake for sand and bucket handle within reach of children on the playground. 10A NCAC 09 .0601(a) 1034 One staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. .0701(a) 1035 One child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. .0701(a) Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Consultation: Ms. Jennings has told me that she has had trouble entering herself and Ms. Cooper into the ABCMS system today. We have worked on it together. I have reviewed this visit summary with Ms. Cooper at the conclusion of the visit and a copy was given to her. I have appreciated Ms. Cooper’s time and assistance with this visit and have encouraged her to contact me if she has any questions at 336-317-5601. Kelly Healy PO Box 20423 Winston – Salem, NC 27120 kelly.healy@dhhs.nc.gov My supervisor, Ms. Pamela Hauser, can be reached at Pamela.Hauser@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: HAPPY DAYS CHILD CARE Facility ID: 34000242 Consultant: KELLY HEALY Operation Type: Center Case Number: Visit Date: 11/6/2024 Number Present: 5 Completed Date: 11/6/2024 Age: From 2 To 4 Total Minutes: 100 Time In: 10:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor this program for compliance with applicable requirements for a Routine Unannounced Visit. This visit was conducted with Ms. Kashara Jennings and Ms. Carolyn Cooper, Operator. This program currently operates with a Five Star license. The license was posted and the restrictions were being followed. The program’s compliance history was 89% prior to today’s visit. Programs are required to achieve and maintain an eighteen-month compliance history score of at least 75%. I have observed indoor and outdoor areas today. I monitored staff/child ratios and space capacity today, as is indicated on the attached worksheet. I observed proper supervision of children. During the visit, the children were playing outside and interacting with teacher. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • SIDS training • Criminal Background Checks • General health • Administration of medication • Storage of hazardous products • Storage of medication • General safety • General license requirements • Program records • License posted • Fire safety • Sanitation Limited monitoring of staff files was conducted in accordance with DCDEE procedures for the purpose of reviewing CPR and First Aid, EPR, SIDS training, Health and Safety trainings and Criminal Background Checks. The storage and administration of medications was monitored. Medication authorization was monitored. The storage of hazardous items was monitored. A fire drill was documented on 10-11-2024. A shelter in place drill was documented on 09-04-2024. An outdoor inspection was documented on 10-14-2024. This program does not provide transportation. The following violations were documented during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The lesson plan in space 1 was dated for the week of October 28. GS 110-91(12); .0508(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch is between two and five inches under stationary equipment and swings on the playground. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. The smoke detector is chirping and needs a new battery. 10A NCAC 09 .0601(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The Emergency Plan was not reviewed with one staff person. 10A NCAC 09 .0802(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There is no Orientation form on file for one new employee. .1101(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff person did not have a Shaken baby form on file. .0608(d)(1-4) I have asked Ms. Cooper to send me written documentation by November 20, 2024 indicating that the violations that were documented today have been corrected. I have asked her to include the center name and license number in her documentation, each violation number and how each was corrected, and to both sign and date the document. The document may be mailed or emailed to me at the address below. I have reminded Ms. Cooper that if the documentation indicates that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be recommended. In addition, repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date indicated in this visit summary could lead to the recommendation of an Administrative Action. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Today I provided Technical Assistance in the following areas: Ms. Jennings has asked me today for a paper that tells her when each training is due. I have given her this information today. Ms. Jennings and Ms. Cooper report that the sanitation inspector was here a few days ago and commented on the chirping smoke detector. Ms. Cooper stated that she knew the mulch was "flat as a pancake" and that they needed to order mulch. She asked her husband about ordering more during the visit. Consultation: I have reviewed this visit summary with Ms. Cooper at the conclusion of the visit and a copy was given to her. I appreciated Ms. Cooper’s time and assistance with this visit and have encouraged her to contact me if she has any questions at 336-317-5601. Kelly Healy PO Box 20423 Winston – Salem, NC 27120 Kelly.healy@dhhs.nc.gov My supervisor, Ms. Pamela Hauser, can be reached at Pamela.Hauser@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: HAPPY DAYS CHILD CARE Facility ID: 34000242 Consultant: KELLY HEALY Operation Type: Center Case Number: Visit Date: 11/6/2024 Number Present: 5 Completed Date: 11/6/2024 Age: From 2 To 4 Total Minutes: 100 Time In: 10:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor this program for compliance with applicable requirements for a Routine Unannounced Visit. This visit was conducted with Ms. Kashara Jennings and Ms. Carolyn Cooper, Operator. This program currently operates with a Five Star license. The license was posted and the restrictions were being followed. The program’s compliance history was 89% prior to today’s visit. Programs are required to achieve and maintain an eighteen-month compliance history score of at least 75%. I have observed indoor and outdoor areas today. I monitored staff/child ratios and space capacity today, as is indicated on the attached worksheet. I observed proper supervision of children. During the visit, the children were playing outside and interacting with teacher. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • SIDS training • Criminal Background Checks • General health • Administration of medication • Storage of hazardous products • Storage of medication • General safety • General license requirements • Program records • License posted • Fire safety • Sanitation Limited monitoring of staff files was conducted in accordance with DCDEE procedures for the purpose of reviewing CPR and First Aid, EPR, SIDS training, Health and Safety trainings and Criminal Background Checks. The storage and administration of medications was monitored. Medication authorization was monitored. The storage of hazardous items was monitored. A fire drill was documented on 10-11-2024. A shelter in place drill was documented on 09-04-2024. An outdoor inspection was documented on 10-14-2024. This program does not provide transportation. The following violations were documented during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The lesson plan in space 1 was dated for the week of October 28. GS 110-91(12); .0508(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch is between two and five inches under stationary equipment and swings on the playground. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. The smoke detector is chirping and needs a new battery. 10A NCAC 09 .0601(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The Emergency Plan was not reviewed with one staff person. 10A NCAC 09 .0802(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There is no Orientation form on file for one new employee. .1101(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff person did not have a Shaken baby form on file. .0608(d)(1-4) I have asked Ms. Cooper to send me written documentation by November 20, 2024 indicating that the violations that were documented today have been corrected. I have asked her to include the center name and license number in her documentation, each violation number and how each was corrected, and to both sign and date the document. The document may be mailed or emailed to me at the address below. I have reminded Ms. Cooper that if the documentation indicates that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be recommended. In addition, repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date indicated in this visit summary could lead to the recommendation of an Administrative Action. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Today I provided Technical Assistance in the following areas: Ms. Jennings has asked me today for a paper that tells her when each training is due. I have given her this information today. Ms. Jennings and Ms. Cooper report that the sanitation inspector was here a few days ago and commented on the chirping smoke detector. Ms. Cooper stated that she knew the mulch was "flat as a pancake" and that they needed to order mulch. She asked her husband about ordering more during the visit. Consultation: I have reviewed this visit summary with Ms. Cooper at the conclusion of the visit and a copy was given to her. I appreciated Ms. Cooper’s time and assistance with this visit and have encouraged her to contact me if she has any questions at 336-317-5601. Kelly Healy PO Box 20423 Winston – Salem, NC 27120 Kelly.healy@dhhs.nc.gov My supervisor, Ms. Pamela Hauser, can be reached at Pamela.Hauser@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HAPPY DAYS CHILD CARE Facility ID: 34000242 Consultant: KELLY HEALY Operation Type: Center Case Number: Visit Date: 11/6/2024 Number Present: 5 Completed Date: 11/6/2024 Age: From 2 To 4 Total Minutes: 100 Time In: 10:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor this program for compliance with applicable requirements for a Routine Unannounced Visit. This visit was conducted with Ms. Kashara Jennings and Ms. Carolyn Cooper, Operator. This program currently operates with a Five Star license. The license was posted and the restrictions were being followed. The program’s compliance history was 89% prior to today’s visit. Programs are required to achieve and maintain an eighteen-month compliance history score of at least 75%. I have observed indoor and outdoor areas today. I monitored staff/child ratios and space capacity today, as is indicated on the attached worksheet. I observed proper supervision of children. During the visit, the children were playing outside and interacting with teacher. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • SIDS training • Criminal Background Checks • General health • Administration of medication • Storage of hazardous products • Storage of medication • General safety • General license requirements • Program records • License posted • Fire safety • Sanitation Limited monitoring of staff files was conducted in accordance with DCDEE procedures for the purpose of reviewing CPR and First Aid, EPR, SIDS training, Health and Safety trainings and Criminal Background Checks. The storage and administration of medications was monitored. Medication authorization was monitored. The storage of hazardous items was monitored. A fire drill was documented on 10-11-2024. A shelter in place drill was documented on 09-04-2024. An outdoor inspection was documented on 10-14-2024. This program does not provide transportation. The following violations were documented during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The lesson plan in space 1 was dated for the week of October 28. GS 110-91(12); .0508(a) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch is between two and five inches under stationary equipment and swings on the playground. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. The smoke detector is chirping and needs a new battery. 10A NCAC 09 .0601(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The Emergency Plan was not reviewed with one staff person. 10A NCAC 09 .0802(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There is no Orientation form on file for one new employee. .1101(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff person did not have a Shaken baby form on file. .0608(d)(1-4) I have asked Ms. Cooper to send me written documentation by November 20, 2024 indicating that the violations that were documented today have been corrected. I have asked her to include the center name and license number in her documentation, each violation number and how each was corrected, and to both sign and date the document. The document may be mailed or emailed to me at the address below. I have reminded Ms. Cooper that if the documentation indicates that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be recommended. In addition, repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date indicated in this visit summary could lead to the recommendation of an Administrative Action. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Today I provided Technical Assistance in the following areas: Ms. Jennings has asked me today for a paper that tells her when each training is due. I have given her this information today. Ms. Jennings and Ms. Cooper report that the sanitation inspector was here a few days ago and commented on the chirping smoke detector. Ms. Cooper stated that she knew the mulch was "flat as a pancake" and that they needed to order mulch. She asked her husband about ordering more during the visit. Consultation: I have reviewed this visit summary with Ms. Cooper at the conclusion of the visit and a copy was given to her. I appreciated Ms. Cooper’s time and assistance with this visit and have encouraged her to contact me if she has any questions at 336-317-5601. Kelly Healy PO Box 20423 Winston – Salem, NC 27120 Kelly.healy@dhhs.nc.gov My supervisor, Ms. Pamela Hauser, can be reached at Pamela.Hauser@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: HAPPY DAYS CHILD CARE Facility ID: 34000242 Consultant: KELLY HEALY Operation Type: Center Case Number: Visit Date: 5/16/2024 Number Present: 4 Completed Date: 5/16/2024 Age: From 0 To 3 Total Minutes: 195 Time In: 10:15 AM Time Out: 12:15 PM Time In: 02:15 PM Time Out: 03:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced visit was conducted at this child care today to monitor compliance with all applicable childcare requirements. This visit was conducted with Ms. Carolyn Cooper, Operator. This program currently operates with a Five star license. Restrictions include daytime and overnight, ground level only, meets enhanced space, meets enhanced ratios. The license was posted and the restrictions were being followed. The NC Secretary of State website was reviewed on 05-16-2024. This business search shows dissolved. The program’s compliance history was 90% prior to today’s visit. Programs are required to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. I have observed indoor and outdoor areas today. I monitored staff/child ratios and space capacity today, as is indicated on the attached worksheet. I observed proper supervision of children. During the visit I observed children playing with toys and playing with the staff. The last annual compliance visit was conducted on 05-30-2023. The last sanitation inspection was conducted on 04-23-2024. The last fire inspection was conducted on 05-08-2024. A fire drill was documented on 05-06-2024. A shelter in place drill was documented on 03-14-2024. An outdoor inspection was documented on 05-01-2024. I observed program records and posted items today. I observed staff and children’s records today according to DCDEE procedures. I observed the storage of hazardous items and cleaning supplies. Ms. Cooper stated that there is no medication on site today. This program does not provide transportation. I documented the following violations during today’s visit: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) 10A NCAC 09 .0902(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Neither staff had a Health Questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff did not have Emergency information filled out during the visit. .0701(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff person did not have Child Maltreatment training within the required time frame. .1102(g) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. One staff did not have a development plan on file. .1104(1-5) I have asked Ms. Cooper to send me written documentation by May 30, 2024 indicating that the violations that were documented today have been corrected. I have asked her to include the center name and license number in her documentation, each violation number and how each was corrected, and to both sign and date the document. The document may be mailed or emailed to me at the address below. I have reminded Ms. Cooper that if the documentation indicates that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be recommended. In addition, repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date indicated in this visit summary could lead to the recommendation of an Administrative Action. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. I provided the following Technical Assistance during today’s visit: I have asked Ms. Cooper to call her accountant today to have the Admin Dissolved taken care of and brought up to date on the NC Secretary of State website. Ms. Cooper has done this today and the person on the phone stated that she will help Ms. Cooper resolve this matter immediately. Ms. Cooper posted two infant feeding schedules during the visit. The papers were in the children's files. All staff filled out a Health Questionnaire during the visit. Ms. Cooper filled out the Staff development plan during the visit. Ms. Cooper filled out an Emergency Form during the visit. Ms. Jennings must have Child Maltreatment training. The Rulebook states the following: (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Consultation: I have given Ms. Cooper all of the forms she needs for a staff file at Ms. Jennings request. I have reviewed this visit summary with Ms. Cooper at the conclusion of the visit and a copy was given to her. I have appreciated Ms. Cooper’s time and assistance with this visit and have encouraged her to contact me if she has any questions at 336-317-5601. Kelly Healy PO Box 20423 Winston – Salem, NC 27120 kelly.healy@dhhs.nc.gov My supervisor, Ms. Pamela Hauser, can be reached at Pamela.Hauser@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: HAPPY DAYS CHILD CARE Facility ID: 34000242 Consultant: KELLY HEALY Operation Type: Center Case Number: Visit Date: 11/3/2023 Number Present: 10 Completed Date: 11/3/2023 Age: From 2 To 4 Total Minutes: 150 Time In: 09:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor this program for compliance with applicable requirements for a Routine Unannounced Visit. This visit was conducted with Ms. Carolyn Cooper, Operator. Ms. Cooper was not present when I arrived and Ms. Leak and Ms. Jennings were present and assisted me with the visit. Ms. Cooper arrived during the visit and assisted me. This program currently operates with a Five Star license. Restrictions include daytime and overnight, children on ground level only, meets enhanced ratios, meets enhanced space. The license was posted and the restrictions were being followed. The program’s compliance history was 91% prior to today’s visit. Programs are required to achieve and maintain an eighteen-month compliance history score of at least 75%. I have observed indoor and outdoor areas today. I monitored staff/child ratios and space capacity today, as is indicated on the attached worksheet. I observed proper supervision of children. During the visit, the children were playing indoors and outdoors. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • SIDS training • Criminal Background Checks • General health • Administration of medication • Storage of hazardous products • Storage of medication • General safety • General license requirements • Program records • License posted • Fire safety • Sanitation Limited monitoring of staff files was conducted in accordance with DCDEE procedures for the purpose of reviewing CPR and First Aid, EPR, SIDS training, Health and Safety trainings and Criminal Background Checks. The storage and administration of medications was monitored. Medication authorization was monitored. The storage of hazardous items was monitored. A fire drill was documented on 11/01/2023. A shelter in place drill was documented on 09/12/2023. An outdoor inspection was documented on 11/01/2023. Ms. Cooper stated that this program does not provide transportation. I have observed one new staff member's file today. The following violations were documented during this visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. One child was not signed in in space 2 this morning. 10A NCAC 09 .0302(d)(4) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Peaches were served for breakfast this morning but not added to the posted menu. 10A NCAC 09 .0901(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One new staff person did not have a Health Questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new staff person did not have an Emergency Information form on file. .0701(a) 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. Ms. Cooper was unable to locate the Emergency Preparedness Plan complete on the template provided by the Division. The Plan that she located was not dated. .0607(c) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. Ms. Cooper and Mr. Crawford are the only persons listed on the Emergency Medical Care Plan and neither were present at the child care when I arrived. .0802(b)(1-2) I have asked Ms. Cooper to send me written documentation by November 17, 2023 indicating that the violations that were documented today have been corrected. I have asked her to include the center name and license number in her documentation, each violation number and how each was corrected, and to both sign and date the document. The document may be mailed or emailed to me at the address below. I have reminded Ms. Cooper that if the documentation indicates that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be recommended. In addition, repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date indicated in this visit summary could lead to the recommendation of an Administrative Action. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Today I provided Technical Assistance in the following areas: Ms. Cooper was unable to find the Emergency Plan during the visit and had one that was not rmp.nc.gov generated and without a date. Ms. Cooper stated that she did not have an internet generated plan and that she had not heard of this. I told Ms. Cooper that the class and the information for entering the plan on the website rmp.nc.gov/portal/# happened almost a decade ago and she may have forgotten that she completed this. Ms. Cooper has written down the website and will print her existing plan or create a new plan. I have told Ms. Cooper this must be completed by November 17, 2023. Ms. Cooper has three rolls but only two classrooms. I have told her that all of the children enrolled in one classroom must be on the roll, regardless of their age. I have explained to Ms. Cooper that the current Emergency Medical Plan that is posted only included the names of her and Mr. Nate Crawford. Neither of these persons were present this morning when I arrived. Ms. Cooper needs to update the plan to include persons who are present when neither she nor Mr. Crawford are present. I have given Ms. Cooper a copy of every form she needs with a checklist to follow for staff files. Staff files should be organized and older or expired forms removed. I have reviewed this visit summary with Ms. Cooper at the conclusion of the visit and a copy was given to her. I appreciated Ms. Cooper’s time and assistance with this visit and have encouraged her to contact me if she has any questions at 336-317-5601. Kelly Healy PO Box 20423 Winston – Salem, NC 27120 Kelly.healy@dhhs.nc.gov My supervisor, Ms. Pamela Hauser, can be reached at Pamela.Hauser@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: HAPPY DAYS CHILD CARE Facility ID: 34000242 Consultant: KELLY HEALY Operation Type: Center Case Number: Visit Date: 11/3/2023 Number Present: 10 Completed Date: 11/3/2023 Age: From 2 To 4 Total Minutes: 150 Time In: 09:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor this program for compliance with applicable requirements for a Routine Unannounced Visit. This visit was conducted with Ms. Carolyn Cooper, Operator. Ms. Cooper was not present when I arrived and Ms. Leak and Ms. Jennings were present and assisted me with the visit. Ms. Cooper arrived during the visit and assisted me. This program currently operates with a Five Star license. Restrictions include daytime and overnight, children on ground level only, meets enhanced ratios, meets enhanced space. The license was posted and the restrictions were being followed. The program’s compliance history was 91% prior to today’s visit. Programs are required to achieve and maintain an eighteen-month compliance history score of at least 75%. I have observed indoor and outdoor areas today. I monitored staff/child ratios and space capacity today, as is indicated on the attached worksheet. I observed proper supervision of children. During the visit, the children were playing indoors and outdoors. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • SIDS training • Criminal Background Checks • General health • Administration of medication • Storage of hazardous products • Storage of medication • General safety • General license requirements • Program records • License posted • Fire safety • Sanitation Limited monitoring of staff files was conducted in accordance with DCDEE procedures for the purpose of reviewing CPR and First Aid, EPR, SIDS training, Health and Safety trainings and Criminal Background Checks. The storage and administration of medications was monitored. Medication authorization was monitored. The storage of hazardous items was monitored. A fire drill was documented on 11/01/2023. A shelter in place drill was documented on 09/12/2023. An outdoor inspection was documented on 11/01/2023. Ms. Cooper stated that this program does not provide transportation. I have observed one new staff member's file today. The following violations were documented during this visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. One child was not signed in in space 2 this morning. 10A NCAC 09 .0302(d)(4) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Peaches were served for breakfast this morning but not added to the posted menu. 10A NCAC 09 .0901(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One new staff person did not have a Health Questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new staff person did not have an Emergency Information form on file. .0701(a) 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. Ms. Cooper was unable to locate the Emergency Preparedness Plan complete on the template provided by the Division. The Plan that she located was not dated. .0607(c) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. Ms. Cooper and Mr. Crawford are the only persons listed on the Emergency Medical Care Plan and neither were present at the child care when I arrived. .0802(b)(1-2) I have asked Ms. Cooper to send me written documentation by November 17, 2023 indicating that the violations that were documented today have been corrected. I have asked her to include the center name and license number in her documentation, each violation number and how each was corrected, and to both sign and date the document. The document may be mailed or emailed to me at the address below. I have reminded Ms. Cooper that if the documentation indicates that corrections have been made when they have not, this may be considered falsification of information and an Administrative Action may be recommended. In addition, repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date indicated in this visit summary could lead to the recommendation of an Administrative Action. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Today I provided Technical Assistance in the following areas: Ms. Cooper was unable to find the Emergency Plan during the visit and had one that was not rmp.nc.gov generated and without a date. Ms. Cooper stated that she did not have an internet generated plan and that she had not heard of this. I told Ms. Cooper that the class and the information for entering the plan on the website rmp.nc.gov/portal/# happened almost a decade ago and she may have forgotten that she completed this. Ms. Cooper has written down the website and will print her existing plan or create a new plan. I have told Ms. Cooper this must be completed by November 17, 2023. Ms. Cooper has three rolls but only two classrooms. I have told her that all of the children enrolled in one classroom must be on the roll, regardless of their age. I have explained to Ms. Cooper that the current Emergency Medical Plan that is posted only included the names of her and Mr. Nate Crawford. Neither of these persons were present this morning when I arrived. Ms. Cooper needs to update the plan to include persons who are present when neither she nor Mr. Crawford are present. I have given Ms. Cooper a copy of every form she needs with a checklist to follow for staff files. Staff files should be organized and older or expired forms removed. I have reviewed this visit summary with Ms. Cooper at the conclusion of the visit and a copy was given to her. I appreciated Ms. Cooper’s time and assistance with this visit and have encouraged her to contact me if she has any questions at 336-317-5601. Kelly Healy PO Box 20423 Winston – Salem, NC 27120 Kelly.healy@dhhs.nc.gov My supervisor, Ms. Pamela Hauser, can be reached at Pamela.Hauser@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times