Educating Angels Child Care Center

10A NCAC 09 .3206 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 5/6/2026 Number Present: 1 Completed Date: 5/6/2026 Age: From 2 To 2 Total Minutes: 209 Time In: 08:46 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Tonya Smith, Owner/ Operator. Your program currently operates with a 4- Star license. Restrictions include first shift care, meets enhanced ratios, and care in basement only. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 95 % prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed the one child present engaging in activities and conversations with Ms. Smith, participating in general routines, and eating breakfast and lunch during the visit. I observed materials and activities that were available to the child in the space designated for care. The last annual compliance visit was conducted on 5/15/2025. A sanitation inspection was completed 4/22/2025 with a Superior classification. The last fire inspection was conducted on 6/12/2025. Program records and required postings were monitored. A fire drill was conducted on 5/01/2026. A lockdown drill was documented on 5/01/2026. An outdoor inspection was documented on 4/27/2026. Staff files and children’s records were monitored per DCDEE procedures. The file for the operator was monitored during the visit. The file for one child enrolled was monitored during the visit as well. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today and found to be in compliance. No medications were observed, nor reported. The program does not provide transportation or participate in off-premise activities or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill for December, 2025 could not be located during my visit. .0604(t); .0302(d)(5) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The Emergency Preparedness and Response Plan was last updated in the Risk Management Portal on 1/28/2025. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 10-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today’s visit immediately and send me documentation verifying compliance on or before 5/20/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 4948 Martin View Lane Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance documented during today’s visit: The Emergency Preparedness and Response Plan was last updated in the Risk Management Portal on 1/28/2025. The fire drill for December, 2025 could not be located during my visit. Ms. Smith stated this drill had been completed, but was filed away, and she could not remember where she stored this. It is important for all required safety drills, inspections and safety plans to be current, accessible, and completed on time to ensure the health and safety of children enrolled. You may also consider setting a reminder for each year to access the Risk Management Portal to update your EPR plan and print at least the first page of the plan if there are no changes to your current physical copy of the plan. You can access the EPR Risk Management Portal at the following link: https://rmp.nc.gov/portal/portal.aspx# . Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following Child Care Rules were discussed with Ms. Smith: 10A NCAC 09 .3206 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR FAMILY CHILD CARE HOMES 10A NCAC 09 .3217 ENHANCED EDUCATION STANDARDS FOR FAMILY CHILD CARE HOME OPERATORS (d) Access "View Early Childhood Professional Development" in Moodle to complete additional training hours. A Rated License Assessment visit will be conducted for your program if you apply for the Rated License within the next six months. Please monitor the outdoor learning environment for potential tripping hazards prior to children in care using the playground. Pressure wash or heavily scrub all outdoor nonstationary play equipment to prevent a buildup of mildew and lichens and algae. You must complete 4 additional hours of on-going training prior by 5/15/2026; these hours will be monitored during your next Annual Compliance visit. Ms. Smith stated she will be changing her Pathway from Program Assessment to Classroom and Instructional Quality and that she is currently working with Lara Brown, Child Care Resource Center to prepare for her Rated License. Ms. Smith stated she will contact me with any questions she has regarding this process. At the completion of the visit, this visit summary was printed, reviewed with and a physical copy was provided to you. You were given the opportunity to ask questions during the visit. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor (336) 317-5003 pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3217 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 5/6/2026 Number Present: 1 Completed Date: 5/6/2026 Age: From 2 To 2 Total Minutes: 209 Time In: 08:46 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Tonya Smith, Owner/ Operator. Your program currently operates with a 4- Star license. Restrictions include first shift care, meets enhanced ratios, and care in basement only. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 95 % prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed the one child present engaging in activities and conversations with Ms. Smith, participating in general routines, and eating breakfast and lunch during the visit. I observed materials and activities that were available to the child in the space designated for care. The last annual compliance visit was conducted on 5/15/2025. A sanitation inspection was completed 4/22/2025 with a Superior classification. The last fire inspection was conducted on 6/12/2025. Program records and required postings were monitored. A fire drill was conducted on 5/01/2026. A lockdown drill was documented on 5/01/2026. An outdoor inspection was documented on 4/27/2026. Staff files and children’s records were monitored per DCDEE procedures. The file for the operator was monitored during the visit. The file for one child enrolled was monitored during the visit as well. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today and found to be in compliance. No medications were observed, nor reported. The program does not provide transportation or participate in off-premise activities or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill for December, 2025 could not be located during my visit. .0604(t); .0302(d)(5) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The Emergency Preparedness and Response Plan was last updated in the Risk Management Portal on 1/28/2025. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 10-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today’s visit immediately and send me documentation verifying compliance on or before 5/20/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 4948 Martin View Lane Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance documented during today’s visit: The Emergency Preparedness and Response Plan was last updated in the Risk Management Portal on 1/28/2025. The fire drill for December, 2025 could not be located during my visit. Ms. Smith stated this drill had been completed, but was filed away, and she could not remember where she stored this. It is important for all required safety drills, inspections and safety plans to be current, accessible, and completed on time to ensure the health and safety of children enrolled. You may also consider setting a reminder for each year to access the Risk Management Portal to update your EPR plan and print at least the first page of the plan if there are no changes to your current physical copy of the plan. You can access the EPR Risk Management Portal at the following link: https://rmp.nc.gov/portal/portal.aspx# . Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following Child Care Rules were discussed with Ms. Smith: 10A NCAC 09 .3206 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR FAMILY CHILD CARE HOMES 10A NCAC 09 .3217 ENHANCED EDUCATION STANDARDS FOR FAMILY CHILD CARE HOME OPERATORS (d) Access "View Early Childhood Professional Development" in Moodle to complete additional training hours. A Rated License Assessment visit will be conducted for your program if you apply for the Rated License within the next six months. Please monitor the outdoor learning environment for potential tripping hazards prior to children in care using the playground. Pressure wash or heavily scrub all outdoor nonstationary play equipment to prevent a buildup of mildew and lichens and algae. You must complete 4 additional hours of on-going training prior by 5/15/2026; these hours will be monitored during your next Annual Compliance visit. Ms. Smith stated she will be changing her Pathway from Program Assessment to Classroom and Instructional Quality and that she is currently working with Lara Brown, Child Care Resource Center to prepare for her Rated License. Ms. Smith stated she will contact me with any questions she has regarding this process. At the completion of the visit, this visit summary was printed, reviewed with and a physical copy was provided to you. You were given the opportunity to ask questions during the visit. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor (336) 317-5003 pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 11/6/2025 Number Present: 1 Completed Date: 11/6/2025 Age: From 2 To 2 Total Minutes: 110 Time In: 11:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Tonya Smith, Operator, assisted me with the visit. Your program currently operates with a 4-Star license effective 12/20/2018. Restrictions include 1st shift care, meets enhanced ratios, and care in basement only. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Smith stated she is the only person living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed the child in care engaging in interactions with Ms. Smith and napping during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage of hazardous items was monitored today and found to be in compliance. A playground inspection was recorded 10/14/2025. The most recent fire drill was recorded 10/14/2025. The most recent shelter-in-place drill for the facility was recorded on 8/06/2025. There are currently no pets in the home. The program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violation was cited during today’s visit: Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent shelter-in-place drill for the facility was recorded on 8/06/2025; the last shelter-in-place drill prior for the facility was conducted on 4/01/25. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 11/20/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 4948 Martin View Lane Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: The most recent shelter-in-place drill for the facility was recorded on 8/06/2025; the last shelter-in-place drill prior for the facility was conducted on 4/01/25. It is imperative that all emergency drills and trainings be up to date at all times to ensure the health and safety of children enrolled. You may consider creating a calendar reminder for all quarterly emergency drills. Consultation provided during today’s visit: Please cover the metal bolts which are not flush with the border of the metal shade covering on the playground to ensure a child’s shoelaces cannot become entangled on the bolts creating a tripping hazard. As the Hold Harmless period has ended, and preparations for the new QRIS Modernization process are underway, I have included the link below to DCDEE’s NC Child Care Commission’s QRIS Modernization Plan (QRIS Reform) website link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization • Consider participating in an outreach assessment: https://ncrlap.org/Resources/pages/outreachassessments/ • Visit the NCRLAP website: Get Ready for the 3s (ECERS-3, ITERS-3, FCCERS-3) https://ncrlap.org/Resources/pages/get-ready-for-3s/ Additionally, you may consider reaching out to local partners at Child Care Resource Center and/or Smart Start of Forsyth County. Their teams are working diligently to support programs with training and more detailed information on the ERS-3 at this time. Beginning in October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license. Ms. Smith stated she is currently planning to complete Pathway 1 and have the FCCERS completed, but cannot schedule an Outreach Assessment to be conducted until she has at least two children enrolled at her program. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab. Specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0515 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 5/15/2025 Number Present: 2 Completed Date: 5/15/2025 Age: From 1 To 2 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Tonya Smith, Owner/ Operator. Your program currently operates with a 4- Star license. Restrictions include first shift care, meets enhanced ratios, and care in basement only. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 91 % prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in activities and conversations with Ms. Smith, participating in general routines, eating lunch, and napping during the visit. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 6/10/2024. A sanitation inspection was completed 4/22/2025 with a Superior classification. The last fire inspection was conducted on 6/28/2024. Program records and required postings were monitored. A fire drill was conducted on 4/01/2025. A lockdown drill was documented on 4/01/2025. An outdoor inspection was documented on 4/01/2025. Staff files and children’s records were monitored per DCDEE procedures. The file for the operator was monitored during the visit. The file for one child enrolled was monitored during the visit as well. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today and found to be in compliance. No medications were observed, nor reported. The program does not provide transportation or participate in off-premise activities or aquatic activities at this time. The following violation was cited during today’s visit: Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical report for one child enrolled on 10/01/2024 was dated for 11/20/2024. GS110-91(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 10-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today’s visit immediately and send me documentation verifying compliance on or before 5/29/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance documented during today’s visit: • The medical report for one child enrolled on 10/01/2024 was dated for 11/20/2024. It is also imperative for required children’s health records to be current and on file at all times to ensure the health, safety, and quality of care of children enrolled. A child’s medical report is valid if it has been completed less than 12 months prior to the child’s date of enrollment. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following Child Care Rules were discussed with Ms. Smith: 10A NCAC 09 .0515 PARENT PARTICIPATION Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS • The outdoor play area shall be protected by a fence. The height shall be a minimum of four feet and the top of the fence shall be free of protrusions. 15A NCAC 18A .2803 HANDWASHING Remember to update your Staff/Child Ratio Worksheet posted as the ages of children enrolled in care change. I observed Provider Information Ms. Smith had entered into the ABCMS system using her Business NCID during the visit; however, I was unable to view her facility or her operator name linked to her facility during the visit. I recommended Ms. Smith contact the Criminal Background Check Unit to request further guidance on completing this process. Ms. Smith stated she already had the number for the CBC Unit. Please monitor the outdoor learning environment for any bolts not flush with the base of the metal outdoor shelter. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 5/15/2025 Number Present: 2 Completed Date: 5/15/2025 Age: From 1 To 2 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Tonya Smith, Owner/ Operator. Your program currently operates with a 4- Star license. Restrictions include first shift care, meets enhanced ratios, and care in basement only. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 91 % prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in activities and conversations with Ms. Smith, participating in general routines, eating lunch, and napping during the visit. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 6/10/2024. A sanitation inspection was completed 4/22/2025 with a Superior classification. The last fire inspection was conducted on 6/28/2024. Program records and required postings were monitored. A fire drill was conducted on 4/01/2025. A lockdown drill was documented on 4/01/2025. An outdoor inspection was documented on 4/01/2025. Staff files and children’s records were monitored per DCDEE procedures. The file for the operator was monitored during the visit. The file for one child enrolled was monitored during the visit as well. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today and found to be in compliance. No medications were observed, nor reported. The program does not provide transportation or participate in off-premise activities or aquatic activities at this time. The following violation was cited during today’s visit: Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical report for one child enrolled on 10/01/2024 was dated for 11/20/2024. GS110-91(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 10-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today’s visit immediately and send me documentation verifying compliance on or before 5/29/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance documented during today’s visit: • The medical report for one child enrolled on 10/01/2024 was dated for 11/20/2024. It is also imperative for required children’s health records to be current and on file at all times to ensure the health, safety, and quality of care of children enrolled. A child’s medical report is valid if it has been completed less than 12 months prior to the child’s date of enrollment. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following Child Care Rules were discussed with Ms. Smith: 10A NCAC 09 .0515 PARENT PARTICIPATION Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS • The outdoor play area shall be protected by a fence. The height shall be a minimum of four feet and the top of the fence shall be free of protrusions. 15A NCAC 18A .2803 HANDWASHING Remember to update your Staff/Child Ratio Worksheet posted as the ages of children enrolled in care change. I observed Provider Information Ms. Smith had entered into the ABCMS system using her Business NCID during the visit; however, I was unable to view her facility or her operator name linked to her facility during the visit. I recommended Ms. Smith contact the Criminal Background Check Unit to request further guidance on completing this process. Ms. Smith stated she already had the number for the CBC Unit. Please monitor the outdoor learning environment for any bolts not flush with the base of the metal outdoor shelter. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 5/15/2025 Number Present: 2 Completed Date: 5/15/2025 Age: From 1 To 2 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Tonya Smith, Owner/ Operator. Your program currently operates with a 4- Star license. Restrictions include first shift care, meets enhanced ratios, and care in basement only. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 91 % prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in activities and conversations with Ms. Smith, participating in general routines, eating lunch, and napping during the visit. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 6/10/2024. A sanitation inspection was completed 4/22/2025 with a Superior classification. The last fire inspection was conducted on 6/28/2024. Program records and required postings were monitored. A fire drill was conducted on 4/01/2025. A lockdown drill was documented on 4/01/2025. An outdoor inspection was documented on 4/01/2025. Staff files and children’s records were monitored per DCDEE procedures. The file for the operator was monitored during the visit. The file for one child enrolled was monitored during the visit as well. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today and found to be in compliance. No medications were observed, nor reported. The program does not provide transportation or participate in off-premise activities or aquatic activities at this time. The following violation was cited during today’s visit: Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical report for one child enrolled on 10/01/2024 was dated for 11/20/2024. GS110-91(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 10-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today’s visit immediately and send me documentation verifying compliance on or before 5/29/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance documented during today’s visit: • The medical report for one child enrolled on 10/01/2024 was dated for 11/20/2024. It is also imperative for required children’s health records to be current and on file at all times to ensure the health, safety, and quality of care of children enrolled. A child’s medical report is valid if it has been completed less than 12 months prior to the child’s date of enrollment. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The following Child Care Rules were discussed with Ms. Smith: 10A NCAC 09 .0515 PARENT PARTICIPATION Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS • The outdoor play area shall be protected by a fence. The height shall be a minimum of four feet and the top of the fence shall be free of protrusions. 15A NCAC 18A .2803 HANDWASHING Remember to update your Staff/Child Ratio Worksheet posted as the ages of children enrolled in care change. I observed Provider Information Ms. Smith had entered into the ABCMS system using her Business NCID during the visit; however, I was unable to view her facility or her operator name linked to her facility during the visit. I recommended Ms. Smith contact the Criminal Background Check Unit to request further guidance on completing this process. Ms. Smith stated she already had the number for the CBC Unit. Please monitor the outdoor learning environment for any bolts not flush with the base of the metal outdoor shelter. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 1/21/2025 Number Present: 2 Completed Date: 1/21/2025 Age: From 2 To 3 Total Minutes: 125 Time In: 10:10 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Tonya Smith, Operator, assisted me with the visit. Your program currently operates with a 4-Star license effective 12/20/2018. Restrictions include 1st shift care, meets enhanced ratios, and care in basement only. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Smith stated she is the only person living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed the children in care playing with toys, engaging in conversations, general routines and other activities with Ms. Smith during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage of hazardous items was monitored today. A playground inspection was recorded 12/05/2024. The most recent fire drill was recorded 11/04/2024. A lockdown drill for the facility was recorded on 10/21/24. There are currently no pets in the home. The program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violation was cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Two children enrolled did not have a time of arrival recorded. 10A NCAC 09 .0302(d)(4) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not observed to be recorded for the month of December, 2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two cans of aerosol disinfectant spray were observed stored greater than five feet from the ground, but in unlocked storage, in the bathroom used by children. .2820(b) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The ITS SIDS certification for the operator expired on 9/30/2024. .1102(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The Emergency Preparedness and Response Plan had not been updated in the Risk Management Portal since 6/01/2023. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/04/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: A fire drill was not observed to be recorded for the month of December, 2024. The ITS SIDS certification for the operator expired on 9/30/2024. It is imperative that all emergency drills and trainings be up to date at all times to ensure the health and safety of children enrolled. Ms. Smith stated she believes she conducted a fire drill in December, but that she forgot to record it. You may consider recording emergency drills on the drill log as soon as the drill is conducted each month. She also stated she had been looking for an ITS SIDS training online. During the visit, I provided Ms. Smith information regarding an ITS SIDS training offered by the Southwestern Child Development Commission on 2/03/25 online from 6-8 p.m. (https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-c6971a4584214eaba20a702f29d64037 ) and contact information for Keturah Oglesby, Child Care Health Consultant, at Smart Start of Forsyth County for further information regarding scheduling this training. The Emergency Preparedness and Response Plan had not been updated in the Risk Management Portal since 6/01/2023. It is important for an updated physical copy of the EPR plan to be on printed and on file at all times, in the event an unexpected emergency evacuation must occur. Ms. Smith stated she did not realize the EPR plan needed to be updated annually in the portal, but that she would do so moving forward. I provided Ms. Smith contact information for Amia Eaton, Training and Program Development Consultant, for further guidance, if necessary. Two cans of aerosol disinfectant spray were observed stored greater than five feet from the ground, but in unlocked storage, in the bathroom used by children. Ms. Smith placed these items into locked storage during the visit. Two children enrolled did not have a time of arrival recorded; Ms. Smith recorded the time of arrival for each child during the visit. Consultation provided during today’s visit: The following Child Care Rule was reviewed with Ms. Smith during the visit: • 10A NCAC 09 .0510 ACTIVITY AREAS (d)(2) and (f) You may contact Amia M. Eaton , Training and Program Development Consultant, for support in accessing the Risk Management Portal, if needed, at (919) 814-6365 or via email at: Amia.Eaton@dhhs.nc.gov The Risk Management Portal can be accessed to update your EPR plan at the following link: https://rmp.nc.gov/portal/portal.aspx# The next lockdown/ shelter-in-place drill must be completed by 1/31/2025. Please cover the holes located at the base of the back fencing on the playground. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0510 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 1/21/2025 Number Present: 2 Completed Date: 1/21/2025 Age: From 2 To 3 Total Minutes: 125 Time In: 10:10 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Tonya Smith, Operator, assisted me with the visit. Your program currently operates with a 4-Star license effective 12/20/2018. Restrictions include 1st shift care, meets enhanced ratios, and care in basement only. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Smith stated she is the only person living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed the children in care playing with toys, engaging in conversations, general routines and other activities with Ms. Smith during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage of hazardous items was monitored today. A playground inspection was recorded 12/05/2024. The most recent fire drill was recorded 11/04/2024. A lockdown drill for the facility was recorded on 10/21/24. There are currently no pets in the home. The program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violation was cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Two children enrolled did not have a time of arrival recorded. 10A NCAC 09 .0302(d)(4) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not observed to be recorded for the month of December, 2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two cans of aerosol disinfectant spray were observed stored greater than five feet from the ground, but in unlocked storage, in the bathroom used by children. .2820(b) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The ITS SIDS certification for the operator expired on 9/30/2024. .1102(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The Emergency Preparedness and Response Plan had not been updated in the Risk Management Portal since 6/01/2023. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/04/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: A fire drill was not observed to be recorded for the month of December, 2024. The ITS SIDS certification for the operator expired on 9/30/2024. It is imperative that all emergency drills and trainings be up to date at all times to ensure the health and safety of children enrolled. Ms. Smith stated she believes she conducted a fire drill in December, but that she forgot to record it. You may consider recording emergency drills on the drill log as soon as the drill is conducted each month. She also stated she had been looking for an ITS SIDS training online. During the visit, I provided Ms. Smith information regarding an ITS SIDS training offered by the Southwestern Child Development Commission on 2/03/25 online from 6-8 p.m. (https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-c6971a4584214eaba20a702f29d64037 ) and contact information for Keturah Oglesby, Child Care Health Consultant, at Smart Start of Forsyth County for further information regarding scheduling this training. The Emergency Preparedness and Response Plan had not been updated in the Risk Management Portal since 6/01/2023. It is important for an updated physical copy of the EPR plan to be on printed and on file at all times, in the event an unexpected emergency evacuation must occur. Ms. Smith stated she did not realize the EPR plan needed to be updated annually in the portal, but that she would do so moving forward. I provided Ms. Smith contact information for Amia Eaton, Training and Program Development Consultant, for further guidance, if necessary. Two cans of aerosol disinfectant spray were observed stored greater than five feet from the ground, but in unlocked storage, in the bathroom used by children. Ms. Smith placed these items into locked storage during the visit. Two children enrolled did not have a time of arrival recorded; Ms. Smith recorded the time of arrival for each child during the visit. Consultation provided during today’s visit: The following Child Care Rule was reviewed with Ms. Smith during the visit: • 10A NCAC 09 .0510 ACTIVITY AREAS (d)(2) and (f) You may contact Amia M. Eaton , Training and Program Development Consultant, for support in accessing the Risk Management Portal, if needed, at (919) 814-6365 or via email at: Amia.Eaton@dhhs.nc.gov The Risk Management Portal can be accessed to update your EPR plan at the following link: https://rmp.nc.gov/portal/portal.aspx# The next lockdown/ shelter-in-place drill must be completed by 1/31/2025. Please cover the holes located at the base of the back fencing on the playground. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 1/21/2025 Number Present: 2 Completed Date: 1/21/2025 Age: From 2 To 3 Total Minutes: 125 Time In: 10:10 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Tonya Smith, Operator, assisted me with the visit. Your program currently operates with a 4-Star license effective 12/20/2018. Restrictions include 1st shift care, meets enhanced ratios, and care in basement only. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Smith stated she is the only person living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed the children in care playing with toys, engaging in conversations, general routines and other activities with Ms. Smith during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, ITS-SIDS, and Criminal Background Checks. No medications were observed nor reported. Storage of hazardous items was monitored today. A playground inspection was recorded 12/05/2024. The most recent fire drill was recorded 11/04/2024. A lockdown drill for the facility was recorded on 10/21/24. There are currently no pets in the home. The program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violation was cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Two children enrolled did not have a time of arrival recorded. 10A NCAC 09 .0302(d)(4) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not observed to be recorded for the month of December, 2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two cans of aerosol disinfectant spray were observed stored greater than five feet from the ground, but in unlocked storage, in the bathroom used by children. .2820(b) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The ITS SIDS certification for the operator expired on 9/30/2024. .1102(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The Emergency Preparedness and Response Plan had not been updated in the Risk Management Portal since 6/01/2023. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/04/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided during today’s visit: A fire drill was not observed to be recorded for the month of December, 2024. The ITS SIDS certification for the operator expired on 9/30/2024. It is imperative that all emergency drills and trainings be up to date at all times to ensure the health and safety of children enrolled. Ms. Smith stated she believes she conducted a fire drill in December, but that she forgot to record it. You may consider recording emergency drills on the drill log as soon as the drill is conducted each month. She also stated she had been looking for an ITS SIDS training online. During the visit, I provided Ms. Smith information regarding an ITS SIDS training offered by the Southwestern Child Development Commission on 2/03/25 online from 6-8 p.m. (https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-c6971a4584214eaba20a702f29d64037 ) and contact information for Keturah Oglesby, Child Care Health Consultant, at Smart Start of Forsyth County for further information regarding scheduling this training. The Emergency Preparedness and Response Plan had not been updated in the Risk Management Portal since 6/01/2023. It is important for an updated physical copy of the EPR plan to be on printed and on file at all times, in the event an unexpected emergency evacuation must occur. Ms. Smith stated she did not realize the EPR plan needed to be updated annually in the portal, but that she would do so moving forward. I provided Ms. Smith contact information for Amia Eaton, Training and Program Development Consultant, for further guidance, if necessary. Two cans of aerosol disinfectant spray were observed stored greater than five feet from the ground, but in unlocked storage, in the bathroom used by children. Ms. Smith placed these items into locked storage during the visit. Two children enrolled did not have a time of arrival recorded; Ms. Smith recorded the time of arrival for each child during the visit. Consultation provided during today’s visit: The following Child Care Rule was reviewed with Ms. Smith during the visit: • 10A NCAC 09 .0510 ACTIVITY AREAS (d)(2) and (f) You may contact Amia M. Eaton , Training and Program Development Consultant, for support in accessing the Risk Management Portal, if needed, at (919) 814-6365 or via email at: Amia.Eaton@dhhs.nc.gov The Risk Management Portal can be accessed to update your EPR plan at the following link: https://rmp.nc.gov/portal/portal.aspx# The next lockdown/ shelter-in-place drill must be completed by 1/31/2025. Please cover the holes located at the base of the back fencing on the playground. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 6/10/2024 Number Present: 0 Completed Date: 6/10/2024 Age: From 0 To 0 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this Center Located in a Residence to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Tonya Smith, Operator. Upon arrival for the visit, Ms. Smith stated she was open for operation, but did not have any children arrive for care this morning. Your program currently operates with a 4-Star license. Restrictions include 1st shift care; meets enhanced ratios, and care in basement only. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. I observed developmentally appropriate materials and activities were available in the licensed space. The last annual compliance visit was conducted on 6/20/2023. A Verification of Required Information for Operator and Additional Caregivers form was submitted prior to the visit for the operator. I completed spaces which were left blank or needed revised on the form, and I discussed all information added or changed on the forms with Ms. Smith during the visit. I also completed any information required for centers on a Staff and Training worksheet for Ms. Smith, and we reviewed this document together during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 5/01/2024. The most recent lockdown drill was documented on 4/08/2024. The last outdoor inspection was documented on 4/08/2024. The most recent sanitation inspection was conducted on 1/17/2023. The last fire inspection was conducted on 3/27/2023. There are currently no pets at this facility. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and found to be in compliance. No medications were observed nor reported. Ms. Smith stated the program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was conducted on 3/27/2023. 10A NCAC 09 .0304(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The space between the gate door and the fence post on the playground was observed to measure 4.5 inches, creating a potential entrapment hazard. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. On the playground, a cube made of large, plastic waffle blocks was observed to have one block which was cracked and sharp to the touch. 10A NCAC 09 .0601(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. An outdoor inspection was not observed to be recorded for May, 2024. .0605(q) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The following item for the operator was not observed on file review during today’s visit: a current certificate for Health & Safety Training topic #3 (Prevention of and response to emergencies due to food and allergic reactions); the most recent certificate on file was completed in 12/2018. .1103(b) 1902 The professional development plan was not reviewed annually. A current Professional Development Plan was not observed on file for review during the visit. .1104 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 6/24/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: • The following item for the operator was not observed on file review during today’s visit: a current certificate for Health & Safety Training topic #3 (Prevention of and response to emergencies due to food and allergic reactions); the most recent certificate on file was completed in 12/2018. An outdoor inspection was not observed to be recorded for May, 2024. The most recent fire inspection was conducted on 3/27/2023. Ms. Smith contacted the local fire inspector during the visit via phone and left a voice message requesting to schedule a fire inspection as soon as possible. It is important for all Health & Safety trainings to be completed every five years to ensure you have the necessary information to apply in the event of an emergency arising and for all required inspections to be current to ensure the health and safety of children in care. Ms. Smith stated had not realized either this topic, or these inspections, had expired or were not completed. I asked Ms. Smith to reach out to her childcare consultant if she ever has questions regarding which Health & Safety training courses are required or if she has issues locating these courses. • A current Professional Development Plan was not observed on file for review during the visit. Ms. Smith completed a Professional Development Plan during the visit, and this is now on file for review. • On the playground, a cube made of large, plastic waffle blocks was observed to have one block which was cracked and sharp to the touch. Ms. Smith removed this cube from the outdoor learning environment during the visit. Ms. Smith also stated she had recently received grant funding from Smart Start of Forsyth County, and she is considering adding new equipment to her playground in the near future. • The space between the gate door and the fence post on the playground was observed to measure 4.5 inches, creating a potential entrapment hazard. Ms. Smith stated she was unaware this was an issue on the playground. She stated she is considering purchasing an L-rod or drop rod to close this gap between the posts. It is important for all areas accessed by children to be free of potential safety hazards. I recommended Ms. Smith create a plan for monitoring the outdoor learning environment daily, prior to children arriving for care. Consultation provided following today’s visit: • Contact the office main line for Forsyth County Environmental Health at (336) 703-3225. A representative can direct you to your assigned inspector for contact. • Please be reminded to update your Emergency Preparedness and Response Plan by 6/30/2024. The following Child Care Rules were reviewed with Ms. Smith during the visit: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) (7) (21) Please be reminded to complete nine (9) annual on-going training hours by 6/20/2024. You will complete an additional ten (10) annual on-going training hours for the 2024/2025 year. On February 21, 2024, I emailed you a document regarding required Lead and Asbestos Testing. Mrs. Smith confirmed during today’s visit that the email was received and provided information that she has not yet enrolled in this webinar, but that she will contact RTI/ Clean Classrooms for Carolina Kids directly for next steps at: https://www.cleanwaterforuskids.org/carolina/contact/ or place a call, voicemail, or text to 1-888-997-9290. • You must notify your consultant 30 days prior to changing the ownership status of your facility. Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 6/10/2024 Number Present: 0 Completed Date: 6/10/2024 Age: From 0 To 0 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this Center Located in a Residence to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Tonya Smith, Operator. Upon arrival for the visit, Ms. Smith stated she was open for operation, but did not have any children arrive for care this morning. Your program currently operates with a 4-Star license. Restrictions include 1st shift care; meets enhanced ratios, and care in basement only. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. I observed developmentally appropriate materials and activities were available in the licensed space. The last annual compliance visit was conducted on 6/20/2023. A Verification of Required Information for Operator and Additional Caregivers form was submitted prior to the visit for the operator. I completed spaces which were left blank or needed revised on the form, and I discussed all information added or changed on the forms with Ms. Smith during the visit. I also completed any information required for centers on a Staff and Training worksheet for Ms. Smith, and we reviewed this document together during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 5/01/2024. The most recent lockdown drill was documented on 4/08/2024. The last outdoor inspection was documented on 4/08/2024. The most recent sanitation inspection was conducted on 1/17/2023. The last fire inspection was conducted on 3/27/2023. There are currently no pets at this facility. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and found to be in compliance. No medications were observed nor reported. Ms. Smith stated the program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was conducted on 3/27/2023. 10A NCAC 09 .0304(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The space between the gate door and the fence post on the playground was observed to measure 4.5 inches, creating a potential entrapment hazard. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. On the playground, a cube made of large, plastic waffle blocks was observed to have one block which was cracked and sharp to the touch. 10A NCAC 09 .0601(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. An outdoor inspection was not observed to be recorded for May, 2024. .0605(q) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The following item for the operator was not observed on file review during today’s visit: a current certificate for Health & Safety Training topic #3 (Prevention of and response to emergencies due to food and allergic reactions); the most recent certificate on file was completed in 12/2018. .1103(b) 1902 The professional development plan was not reviewed annually. A current Professional Development Plan was not observed on file for review during the visit. .1104 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 6/24/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: • The following item for the operator was not observed on file review during today’s visit: a current certificate for Health & Safety Training topic #3 (Prevention of and response to emergencies due to food and allergic reactions); the most recent certificate on file was completed in 12/2018. An outdoor inspection was not observed to be recorded for May, 2024. The most recent fire inspection was conducted on 3/27/2023. Ms. Smith contacted the local fire inspector during the visit via phone and left a voice message requesting to schedule a fire inspection as soon as possible. It is important for all Health & Safety trainings to be completed every five years to ensure you have the necessary information to apply in the event of an emergency arising and for all required inspections to be current to ensure the health and safety of children in care. Ms. Smith stated had not realized either this topic, or these inspections, had expired or were not completed. I asked Ms. Smith to reach out to her childcare consultant if she ever has questions regarding which Health & Safety training courses are required or if she has issues locating these courses. • A current Professional Development Plan was not observed on file for review during the visit. Ms. Smith completed a Professional Development Plan during the visit, and this is now on file for review. • On the playground, a cube made of large, plastic waffle blocks was observed to have one block which was cracked and sharp to the touch. Ms. Smith removed this cube from the outdoor learning environment during the visit. Ms. Smith also stated she had recently received grant funding from Smart Start of Forsyth County, and she is considering adding new equipment to her playground in the near future. • The space between the gate door and the fence post on the playground was observed to measure 4.5 inches, creating a potential entrapment hazard. Ms. Smith stated she was unaware this was an issue on the playground. She stated she is considering purchasing an L-rod or drop rod to close this gap between the posts. It is important for all areas accessed by children to be free of potential safety hazards. I recommended Ms. Smith create a plan for monitoring the outdoor learning environment daily, prior to children arriving for care. Consultation provided following today’s visit: • Contact the office main line for Forsyth County Environmental Health at (336) 703-3225. A representative can direct you to your assigned inspector for contact. • Please be reminded to update your Emergency Preparedness and Response Plan by 6/30/2024. The following Child Care Rules were reviewed with Ms. Smith during the visit: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) (7) (21) Please be reminded to complete nine (9) annual on-going training hours by 6/20/2024. You will complete an additional ten (10) annual on-going training hours for the 2024/2025 year. On February 21, 2024, I emailed you a document regarding required Lead and Asbestos Testing. Mrs. Smith confirmed during today’s visit that the email was received and provided information that she has not yet enrolled in this webinar, but that she will contact RTI/ Clean Classrooms for Carolina Kids directly for next steps at: https://www.cleanwaterforuskids.org/carolina/contact/ or place a call, voicemail, or text to 1-888-997-9290. • You must notify your consultant 30 days prior to changing the ownership status of your facility. Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 6/10/2024 Number Present: 0 Completed Date: 6/10/2024 Age: From 0 To 0 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this Center Located in a Residence to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Tonya Smith, Operator. Upon arrival for the visit, Ms. Smith stated she was open for operation, but did not have any children arrive for care this morning. Your program currently operates with a 4-Star license. Restrictions include 1st shift care; meets enhanced ratios, and care in basement only. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. I observed developmentally appropriate materials and activities were available in the licensed space. The last annual compliance visit was conducted on 6/20/2023. A Verification of Required Information for Operator and Additional Caregivers form was submitted prior to the visit for the operator. I completed spaces which were left blank or needed revised on the form, and I discussed all information added or changed on the forms with Ms. Smith during the visit. I also completed any information required for centers on a Staff and Training worksheet for Ms. Smith, and we reviewed this document together during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 5/01/2024. The most recent lockdown drill was documented on 4/08/2024. The last outdoor inspection was documented on 4/08/2024. The most recent sanitation inspection was conducted on 1/17/2023. The last fire inspection was conducted on 3/27/2023. There are currently no pets at this facility. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and found to be in compliance. No medications were observed nor reported. Ms. Smith stated the program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was conducted on 3/27/2023. 10A NCAC 09 .0304(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The space between the gate door and the fence post on the playground was observed to measure 4.5 inches, creating a potential entrapment hazard. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. On the playground, a cube made of large, plastic waffle blocks was observed to have one block which was cracked and sharp to the touch. 10A NCAC 09 .0601(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. An outdoor inspection was not observed to be recorded for May, 2024. .0605(q) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The following item for the operator was not observed on file review during today’s visit: a current certificate for Health & Safety Training topic #3 (Prevention of and response to emergencies due to food and allergic reactions); the most recent certificate on file was completed in 12/2018. .1103(b) 1902 The professional development plan was not reviewed annually. A current Professional Development Plan was not observed on file for review during the visit. .1104 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 6/24/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: • The following item for the operator was not observed on file review during today’s visit: a current certificate for Health & Safety Training topic #3 (Prevention of and response to emergencies due to food and allergic reactions); the most recent certificate on file was completed in 12/2018. An outdoor inspection was not observed to be recorded for May, 2024. The most recent fire inspection was conducted on 3/27/2023. Ms. Smith contacted the local fire inspector during the visit via phone and left a voice message requesting to schedule a fire inspection as soon as possible. It is important for all Health & Safety trainings to be completed every five years to ensure you have the necessary information to apply in the event of an emergency arising and for all required inspections to be current to ensure the health and safety of children in care. Ms. Smith stated had not realized either this topic, or these inspections, had expired or were not completed. I asked Ms. Smith to reach out to her childcare consultant if she ever has questions regarding which Health & Safety training courses are required or if she has issues locating these courses. • A current Professional Development Plan was not observed on file for review during the visit. Ms. Smith completed a Professional Development Plan during the visit, and this is now on file for review. • On the playground, a cube made of large, plastic waffle blocks was observed to have one block which was cracked and sharp to the touch. Ms. Smith removed this cube from the outdoor learning environment during the visit. Ms. Smith also stated she had recently received grant funding from Smart Start of Forsyth County, and she is considering adding new equipment to her playground in the near future. • The space between the gate door and the fence post on the playground was observed to measure 4.5 inches, creating a potential entrapment hazard. Ms. Smith stated she was unaware this was an issue on the playground. She stated she is considering purchasing an L-rod or drop rod to close this gap between the posts. It is important for all areas accessed by children to be free of potential safety hazards. I recommended Ms. Smith create a plan for monitoring the outdoor learning environment daily, prior to children arriving for care. Consultation provided following today’s visit: • Contact the office main line for Forsyth County Environmental Health at (336) 703-3225. A representative can direct you to your assigned inspector for contact. • Please be reminded to update your Emergency Preparedness and Response Plan by 6/30/2024. The following Child Care Rules were reviewed with Ms. Smith during the visit: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) (7) (21) Please be reminded to complete nine (9) annual on-going training hours by 6/20/2024. You will complete an additional ten (10) annual on-going training hours for the 2024/2025 year. On February 21, 2024, I emailed you a document regarding required Lead and Asbestos Testing. Mrs. Smith confirmed during today’s visit that the email was received and provided information that she has not yet enrolled in this webinar, but that she will contact RTI/ Clean Classrooms for Carolina Kids directly for next steps at: https://www.cleanwaterforuskids.org/carolina/contact/ or place a call, voicemail, or text to 1-888-997-9290. • You must notify your consultant 30 days prior to changing the ownership status of your facility. Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 6/10/2024 Number Present: 0 Completed Date: 6/10/2024 Age: From 0 To 0 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this Center Located in a Residence to monitor compliance with applicable childcare requirements. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, with Tonya Smith, Operator. Upon arrival for the visit, Ms. Smith stated she was open for operation, but did not have any children arrive for care this morning. Your program currently operates with a 4-Star license. Restrictions include 1st shift care; meets enhanced ratios, and care in basement only. The license was observed, and the restrictions were found in compliance. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the home was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. I observed developmentally appropriate materials and activities were available in the licensed space. The last annual compliance visit was conducted on 6/20/2023. A Verification of Required Information for Operator and Additional Caregivers form was submitted prior to the visit for the operator. I completed spaces which were left blank or needed revised on the form, and I discussed all information added or changed on the forms with Ms. Smith during the visit. I also completed any information required for centers on a Staff and Training worksheet for Ms. Smith, and we reviewed this document together during the visit. A FCCH and Centers Located in a Residence Operator’s Statement of Responsibility form was reviewed and signed during the visit. We discussed the owner status of this facility. Program records and required postings were monitored. The last fire drill was conducted on 5/01/2024. The most recent lockdown drill was documented on 4/08/2024. The last outdoor inspection was documented on 4/08/2024. The most recent sanitation inspection was conducted on 1/17/2023. The last fire inspection was conducted on 3/27/2023. There are currently no pets at this facility. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and found to be in compliance. No medications were observed nor reported. Ms. Smith stated the program does not provide transportation or participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was conducted on 3/27/2023. 10A NCAC 09 .0304(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The space between the gate door and the fence post on the playground was observed to measure 4.5 inches, creating a potential entrapment hazard. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. On the playground, a cube made of large, plastic waffle blocks was observed to have one block which was cracked and sharp to the touch. 10A NCAC 09 .0601(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. An outdoor inspection was not observed to be recorded for May, 2024. .0605(q) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The following item for the operator was not observed on file review during today’s visit: a current certificate for Health & Safety Training topic #3 (Prevention of and response to emergencies due to food and allergic reactions); the most recent certificate on file was completed in 12/2018. .1103(b) 1902 The professional development plan was not reviewed annually. A current Professional Development Plan was not observed on file for review during the visit. .1104 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 6/24/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: 353 Jonestown Road Unit 146 Winston Salem, NC 27104 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided following today’s visit: • The following item for the operator was not observed on file review during today’s visit: a current certificate for Health & Safety Training topic #3 (Prevention of and response to emergencies due to food and allergic reactions); the most recent certificate on file was completed in 12/2018. An outdoor inspection was not observed to be recorded for May, 2024. The most recent fire inspection was conducted on 3/27/2023. Ms. Smith contacted the local fire inspector during the visit via phone and left a voice message requesting to schedule a fire inspection as soon as possible. It is important for all Health & Safety trainings to be completed every five years to ensure you have the necessary information to apply in the event of an emergency arising and for all required inspections to be current to ensure the health and safety of children in care. Ms. Smith stated had not realized either this topic, or these inspections, had expired or were not completed. I asked Ms. Smith to reach out to her childcare consultant if she ever has questions regarding which Health & Safety training courses are required or if she has issues locating these courses. • A current Professional Development Plan was not observed on file for review during the visit. Ms. Smith completed a Professional Development Plan during the visit, and this is now on file for review. • On the playground, a cube made of large, plastic waffle blocks was observed to have one block which was cracked and sharp to the touch. Ms. Smith removed this cube from the outdoor learning environment during the visit. Ms. Smith also stated she had recently received grant funding from Smart Start of Forsyth County, and she is considering adding new equipment to her playground in the near future. • The space between the gate door and the fence post on the playground was observed to measure 4.5 inches, creating a potential entrapment hazard. Ms. Smith stated she was unaware this was an issue on the playground. She stated she is considering purchasing an L-rod or drop rod to close this gap between the posts. It is important for all areas accessed by children to be free of potential safety hazards. I recommended Ms. Smith create a plan for monitoring the outdoor learning environment daily, prior to children arriving for care. Consultation provided following today’s visit: • Contact the office main line for Forsyth County Environmental Health at (336) 703-3225. A representative can direct you to your assigned inspector for contact. • Please be reminded to update your Emergency Preparedness and Response Plan by 6/30/2024. The following Child Care Rules were reviewed with Ms. Smith during the visit: 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (a) (7) (21) Please be reminded to complete nine (9) annual on-going training hours by 6/20/2024. You will complete an additional ten (10) annual on-going training hours for the 2024/2025 year. On February 21, 2024, I emailed you a document regarding required Lead and Asbestos Testing. Mrs. Smith confirmed during today’s visit that the email was received and provided information that she has not yet enrolled in this webinar, but that she will contact RTI/ Clean Classrooms for Carolina Kids directly for next steps at: https://www.cleanwaterforuskids.org/carolina/contact/ or place a call, voicemail, or text to 1-888-997-9290. • You must notify your consultant 30 days prior to changing the ownership status of your facility. Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown (Office) 336-408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information, please visit the DCDEE website www.ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1714 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 3 Completed Date: 1/5/2024 Age: From 2 To 4 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Tonya Smith, Operator, assisted me with the visit. Your program currently operates with a 4-Star license effective 12/20/18. Restrictions include 1st shift care, meets enhanced ratios, and care in basement only. The program’s compliance history was 97 % prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Smith stated she is the only person living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed children playing with toys and engaging in conversations and activities with Ms. Smith during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. Storage and administration of medication were monitored. Medication authorization was monitored. Storage of hazardous items was monitored today. A gallon bottle of bleach was observed on a metal cart located to the right and behind a locked half-door; however, the wall/counter space separating the designated area for care giving and the kitchen is less than five feet tall. Although the door was locked, the bottle of bleach was still reachable to children. This bottle was made inaccessible to children behind the locked kitchen door during the visit. A playground inspection was recorded 12/1/2023. A fire drill was also recorded on 12/1/2023. A shelter-in-place drill for the facility was recorded 10/16/2023. There are currently no pets at the facility. The program does not provide transportation or participate in off-premise activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. . A gallon bottle of bleach was observed on a metal cart located to the right and behind a locked half-door; however, the wall/counter space separating the designated area for care giving and the kitchen is less than five feet tall. Although the door was locked, the bottle of bleach was still reachable to children. .2820(b) 1894 At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care. The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. .1102(c-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/19/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown-Stewart 353 Jonestown Road Unit 146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. It is extremely important for this certification to remain current as a proactive measure of response in the event of an emergency. Ms. Smith stated she had not realized this certification had expired. I shared with Ms. Smith she can access an approved CPR/FA trainer through the following link: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/cpr_first_aid_information_Revised_2022%20(1).pdf?ver=8LaabqtKa9JzfMR_Be60qA%3d%3d Consultation provided during today’s visit: The following Child Care Rules were thoroughly reviewed with Ms. Smith during the visit: • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (18) • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (21) • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (29) • 10A NCAC 09 .1724 SAFE SLEEP PRACTICES (12) • 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (10) • You can access the ABCMS (Automated Background Check Management System) at the following link: https://ncabcms.nc.gov/DCDEE/Applicant/ . Additional information obtaining a Criminal Background Check for yourself or an additional caregiver may be found at the following link: https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit/Basic-Information . Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 3 Completed Date: 1/5/2024 Age: From 2 To 4 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Tonya Smith, Operator, assisted me with the visit. Your program currently operates with a 4-Star license effective 12/20/18. Restrictions include 1st shift care, meets enhanced ratios, and care in basement only. The program’s compliance history was 97 % prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Smith stated she is the only person living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed children playing with toys and engaging in conversations and activities with Ms. Smith during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. Storage and administration of medication were monitored. Medication authorization was monitored. Storage of hazardous items was monitored today. A gallon bottle of bleach was observed on a metal cart located to the right and behind a locked half-door; however, the wall/counter space separating the designated area for care giving and the kitchen is less than five feet tall. Although the door was locked, the bottle of bleach was still reachable to children. This bottle was made inaccessible to children behind the locked kitchen door during the visit. A playground inspection was recorded 12/1/2023. A fire drill was also recorded on 12/1/2023. A shelter-in-place drill for the facility was recorded 10/16/2023. There are currently no pets at the facility. The program does not provide transportation or participate in off-premise activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. . A gallon bottle of bleach was observed on a metal cart located to the right and behind a locked half-door; however, the wall/counter space separating the designated area for care giving and the kitchen is less than five feet tall. Although the door was locked, the bottle of bleach was still reachable to children. .2820(b) 1894 At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care. The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. .1102(c-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/19/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown-Stewart 353 Jonestown Road Unit 146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. It is extremely important for this certification to remain current as a proactive measure of response in the event of an emergency. Ms. Smith stated she had not realized this certification had expired. I shared with Ms. Smith she can access an approved CPR/FA trainer through the following link: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/cpr_first_aid_information_Revised_2022%20(1).pdf?ver=8LaabqtKa9JzfMR_Be60qA%3d%3d Consultation provided during today’s visit: The following Child Care Rules were thoroughly reviewed with Ms. Smith during the visit: • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (18) • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (21) • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (29) • 10A NCAC 09 .1724 SAFE SLEEP PRACTICES (12) • 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (10) • You can access the ABCMS (Automated Background Check Management System) at the following link: https://ncabcms.nc.gov/DCDEE/Applicant/ . Additional information obtaining a Criminal Background Check for yourself or an additional caregiver may be found at the following link: https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit/Basic-Information . Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1724 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 3 Completed Date: 1/5/2024 Age: From 2 To 4 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Tonya Smith, Operator, assisted me with the visit. Your program currently operates with a 4-Star license effective 12/20/18. Restrictions include 1st shift care, meets enhanced ratios, and care in basement only. The program’s compliance history was 97 % prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Smith stated she is the only person living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed children playing with toys and engaging in conversations and activities with Ms. Smith during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. Storage and administration of medication were monitored. Medication authorization was monitored. Storage of hazardous items was monitored today. A gallon bottle of bleach was observed on a metal cart located to the right and behind a locked half-door; however, the wall/counter space separating the designated area for care giving and the kitchen is less than five feet tall. Although the door was locked, the bottle of bleach was still reachable to children. This bottle was made inaccessible to children behind the locked kitchen door during the visit. A playground inspection was recorded 12/1/2023. A fire drill was also recorded on 12/1/2023. A shelter-in-place drill for the facility was recorded 10/16/2023. There are currently no pets at the facility. The program does not provide transportation or participate in off-premise activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. . A gallon bottle of bleach was observed on a metal cart located to the right and behind a locked half-door; however, the wall/counter space separating the designated area for care giving and the kitchen is less than five feet tall. Although the door was locked, the bottle of bleach was still reachable to children. .2820(b) 1894 At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care. The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. .1102(c-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/19/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown-Stewart 353 Jonestown Road Unit 146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. It is extremely important for this certification to remain current as a proactive measure of response in the event of an emergency. Ms. Smith stated she had not realized this certification had expired. I shared with Ms. Smith she can access an approved CPR/FA trainer through the following link: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/cpr_first_aid_information_Revised_2022%20(1).pdf?ver=8LaabqtKa9JzfMR_Be60qA%3d%3d Consultation provided during today’s visit: The following Child Care Rules were thoroughly reviewed with Ms. Smith during the visit: • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (18) • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (21) • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (29) • 10A NCAC 09 .1724 SAFE SLEEP PRACTICES (12) • 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (10) • You can access the ABCMS (Automated Background Check Management System) at the following link: https://ncabcms.nc.gov/DCDEE/Applicant/ . Additional information obtaining a Criminal Background Check for yourself or an additional caregiver may be found at the following link: https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit/Basic-Information . Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: EDUCATING ANGELS CHILD CARE CENTER Facility ID: 34000414 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 3 Completed Date: 1/5/2024 Age: From 2 To 4 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. You, Tonya Smith, Operator, assisted me with the visit. Your program currently operates with a 4-Star license effective 12/20/18. Restrictions include 1st shift care, meets enhanced ratios, and care in basement only. The program’s compliance history was 97 % prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • CPR / First Aid • ITS-SIDS • CBC Qualification • General Health • Administering of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation The license was observed, and the restrictions were found in compliance. Ms. Smith stated she is the only person living in the home. Be reminded that you must have a criminal record check conducted every five (5) years. You may go to the Division of Child Development & Early Education's website at https://ncchildcare.ncdhhs.gov and complete this process six (6) months prior to the expiration date on your qualifying letter. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, capacity was monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed children playing with toys and engaging in conversations and activities with Ms. Smith during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, ITS-SIDS, and Criminal Background Checks. The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. Storage and administration of medication were monitored. Medication authorization was monitored. Storage of hazardous items was monitored today. A gallon bottle of bleach was observed on a metal cart located to the right and behind a locked half-door; however, the wall/counter space separating the designated area for care giving and the kitchen is less than five feet tall. Although the door was locked, the bottle of bleach was still reachable to children. This bottle was made inaccessible to children behind the locked kitchen door during the visit. A playground inspection was recorded 12/1/2023. A fire drill was also recorded on 12/1/2023. A shelter-in-place drill for the facility was recorded 10/16/2023. There are currently no pets at the facility. The program does not provide transportation or participate in off-premise activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. . A gallon bottle of bleach was observed on a metal cart located to the right and behind a locked half-door; however, the wall/counter space separating the designated area for care giving and the kitchen is less than five feet tall. Although the door was locked, the bottle of bleach was still reachable to children. .2820(b) 1894 At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care. The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. .1102(c-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 1/19/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown-Stewart 353 Jonestown Road Unit 146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • The most recent CPR/FA certification on file for Ms. Smith expired on 10/13/2023. It is extremely important for this certification to remain current as a proactive measure of response in the event of an emergency. Ms. Smith stated she had not realized this certification had expired. I shared with Ms. Smith she can access an approved CPR/FA trainer through the following link: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/cpr_first_aid_information_Revised_2022%20(1).pdf?ver=8LaabqtKa9JzfMR_Be60qA%3d%3d Consultation provided during today’s visit: The following Child Care Rules were thoroughly reviewed with Ms. Smith during the visit: • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (18) • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (21) • 10A NCAC 09 .1719 REQUIREMENTS FOR A SAFE INDOOR/OUTDOOR ENVIRONMENT (29) • 10A NCAC 09 .1724 SAFE SLEEP PRACTICES (12) • 10A NCAC 09 .1714 EMERGENCY PREPAREDNESS AND RESPONSE (10) • You can access the ABCMS (Automated Background Check Management System) at the following link: https://ncabcms.nc.gov/DCDEE/Applicant/ . Additional information obtaining a Criminal Background Check for yourself or an additional caregiver may be found at the following link: https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit/Basic-Information . Please be reminded your facility is in cohort one. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, the Division will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times