Clemmons Learning Center

G.S. 110-90 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 4/2/2026 Number Present: 42 Completed Date: 4/2/2026 Age: From 0 To 5 Total Minutes: 135 Time In: 08:30 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 2/26/26 and Rozi, Inc. was listed as current and active. The program’s compliance history was 83% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 5/21/25. A sanitation inspection was completed 12/9/25 with a superior classification. The last fire inspection was conducted 6/24/25. Program records and required postings were monitored. A fire drill was conducted on 02/18/2026. A lockdown drill was documented on 03/12/2026. An outdoor inspection was documented on 01/20/2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. During the visit, I observed that the blocks center, home center, and manipulatives center shelves were turned facing the wall in space two (2). This makes materials inaccessible to the children. .0510(e)(3) 705 Equipment and furnishings were not sturdy, stable and free of hazards. During the visit, I observed that the bike track/merry go round located on the playground designated for preschool children had a missing pedal. .0601(c) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. During the visit, I observed that a fire drill was not recorded during the month of March 2026. .0604(t); .0302(d)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. During the visit, I observed that a playground inspection was not recorded during the months of February and March 2026. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. During the visit, I observed one (1) employee file that had completed two (2) on-going training hours rather than the required ten (10) hours. .1103(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. During the visit, I observed one employee that was hired on 3/2/2026 and has not been added to the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. During the visit, I observed one (1) diaper cream that did not have a medication permission form on file in space one (1). .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 4/16/26. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that you must have a fire drill each month to ensure children and staff can practice for emergencies. You stated you missed doing one in March. I recommend setting up a reminder to ensure these are done monthly. •We discussed that you must complete a playground inspection monthly to ensure your playground is free of hazards. You stated you missed doing one in February and March. I recommend setting up a reminder to ensure these are done monthly. •We discussed that the merry go round bike track has a missing pedal. This pedal will need to be replaced, or the bike track will need to be removed. You stated you would address the issue. •We discussed that all medications must have permission form granting the employee permission to put the medication on the child. The teacher stated the parent had just brough in the diaper cream. We discussed that you would need to get a permission form for this diaper cream. •We discussed that toys must be accessible to children in a sufficient quantity. When shelves are turned around facing the wall, toys are not considered accessible. The teachers turned the shelves around during the visit. •We discussed that all teachers are required to obtain a certain number of on-going training hours each year. Ms. Harris will need to get eight (8) additional training hours. We discussed she can used DCDEE Moodle to obtain free training hours online. •We discussed that all new employees must be linked to your facility using the ABCMS Provider Portal within five (5) days of hire. You will need to link Ms. Perez-Noyola to your facility. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. •For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ •You have two (2) employees who are due for their criminal background check renewal this summer. •Make sure you update your EPR and review both the EPR and EMC plans in May with your staff. •We discussed ensuring that teachers reach out if they get over ratio during heavy drop off times. You can also consider doing walkthroughs to ensure you know when each room is getting close to ratio. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor (336) 317-5003 pamela.hauser@dhhs.nc.gov Thank you for your time and assistance during the visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 4/2/2026 Number Present: 42 Completed Date: 4/2/2026 Age: From 0 To 5 Total Minutes: 135 Time In: 08:30 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 2/26/26 and Rozi, Inc. was listed as current and active. The program’s compliance history was 83% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 5/21/25. A sanitation inspection was completed 12/9/25 with a superior classification. The last fire inspection was conducted 6/24/25. Program records and required postings were monitored. A fire drill was conducted on 02/18/2026. A lockdown drill was documented on 03/12/2026. An outdoor inspection was documented on 01/20/2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. During the visit, I observed that the blocks center, home center, and manipulatives center shelves were turned facing the wall in space two (2). This makes materials inaccessible to the children. .0510(e)(3) 705 Equipment and furnishings were not sturdy, stable and free of hazards. During the visit, I observed that the bike track/merry go round located on the playground designated for preschool children had a missing pedal. .0601(c) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. During the visit, I observed that a fire drill was not recorded during the month of March 2026. .0604(t); .0302(d)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. During the visit, I observed that a playground inspection was not recorded during the months of February and March 2026. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. During the visit, I observed one (1) employee file that had completed two (2) on-going training hours rather than the required ten (10) hours. .1103(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. During the visit, I observed one employee that was hired on 3/2/2026 and has not been added to the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. During the visit, I observed one (1) diaper cream that did not have a medication permission form on file in space one (1). .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 4/16/26. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that you must have a fire drill each month to ensure children and staff can practice for emergencies. You stated you missed doing one in March. I recommend setting up a reminder to ensure these are done monthly. •We discussed that you must complete a playground inspection monthly to ensure your playground is free of hazards. You stated you missed doing one in February and March. I recommend setting up a reminder to ensure these are done monthly. •We discussed that the merry go round bike track has a missing pedal. This pedal will need to be replaced, or the bike track will need to be removed. You stated you would address the issue. •We discussed that all medications must have permission form granting the employee permission to put the medication on the child. The teacher stated the parent had just brough in the diaper cream. We discussed that you would need to get a permission form for this diaper cream. •We discussed that toys must be accessible to children in a sufficient quantity. When shelves are turned around facing the wall, toys are not considered accessible. The teachers turned the shelves around during the visit. •We discussed that all teachers are required to obtain a certain number of on-going training hours each year. Ms. Harris will need to get eight (8) additional training hours. We discussed she can used DCDEE Moodle to obtain free training hours online. •We discussed that all new employees must be linked to your facility using the ABCMS Provider Portal within five (5) days of hire. You will need to link Ms. Perez-Noyola to your facility. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. •For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ •You have two (2) employees who are due for their criminal background check renewal this summer. •Make sure you update your EPR and review both the EPR and EMC plans in May with your staff. •We discussed ensuring that teachers reach out if they get over ratio during heavy drop off times. You can also consider doing walkthroughs to ensure you know when each room is getting close to ratio. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor (336) 317-5003 pamela.hauser@dhhs.nc.gov Thank you for your time and assistance during the visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 10/14/2025 Number Present: 36 Completed Date: 10/14/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 08:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The NC Secretary of State website was reviewed on 09/09/2025 and Rozi, Inc. was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and lunch. One new staff was reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 10/03/2025. A fire drill was recorded 09/25/2025. A shelter in place drill for the facility was recorded 09/04/2025. The most recent fire inspection was on 06/24/2025. I observed a sanitation inspection was last conducted on 01/23/2025 earning a superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit, I observed a bag of grass seed stored on top of a cabinet over five vertical feet tall not in locked storage. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. During the visit, I observed a diaper cream that the teacher stated was no longer in use in space 1. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. During the visit, I observed one (1) diaper cream that did not have medication authorization form in space 1. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 10/28/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that items with more than one warning label must be kept in locked storage. If an item has a label that shows keep out of reach of children and an additional warning label, it needs to be locked. The grass seed was locked up during the visit. • We discussed that all medications, including diaper creams, should have a medication authorization form on file. When medications are finished, medications should be sent home. The infant teacher stated she would get a form for the one medication that did not have a form and that she would send home the old diaper cream that did not have a form. Information discussed today related to the QRIS modernization plan: • During the visit, we discussed the QRIS modernization plan. I completed a template documenting the pathway you plan to pursue, identifying needs, documenting a timeline for completion, resources, next steps, etc. Over the next few months, I’ll be checking in with you, ahead of your next visit to check on progress and determine if additional assistance is needed with WORKS, NCRLAP/ERS, accreditation, etc. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure all employees have updated WORKS letters on file available for review. When evaluating education, we can only use the WORKS letters to determine each employee’s star rating. • Keep a check on the raised bed at the back corner of the building on the middle playground. The bottom board is starting to show signs of wear. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 5/21/2025 Number Present: 1 Completed Date: 5/21/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 08:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. The first part of the visit was conducted independently. Abraham Kahsay, Director, arrived later during the visit and the remainder of the visit was conducted with him. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 04/10/2025 and Rozi, Inc. was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. An independent walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 06/12/2024. A sanitation inspection was completed 01/23/2025 with a superior classification. The last fire inspection was conducted 06/04/2024. Program records and required postings were monitored. A fire drill was conducted on 05/05/2025. A shelter in place drill was documented on 03/05/2025. An outdoor inspection was documented on 04/06/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. During the visit, I observed one (1) broken pedal on the merry-go-round on the large playground. .0601(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. During the visit, I observed one (1) staff file that did not have verification of reviewing the EMC plan on file. 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. During the visit, I observed one (1) staff file that did not have a current health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. During the visit, I observed one (1) staff file that did not have a current emergency information sheet on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During the visit, I observed one (1) staff file that did not have verification of a current First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. During the visit, I observed one (1) staff file that did not have verification of a current CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. During the visit, I observed one (1) staff file that did not have any current on-going training hours documented. .1103(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. During the visit, I observed the EPR plan was last updated on 5/14/24 and I observed one (1) staff file that did not have verification of the annual EPR plan review on file. .0607(e) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. During the visit, I observed one (1) staff file that was missing the Permission to Administer Medication training renewal and the Recognizing and Responding to Suspicions of Child Maltreatment training renewal. These were due in 07/2024. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/04/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that all equipment must be in good repair. We discussed that there is a broken pedal on the merry-go-round on the large playground. The pedal will need to be replaced or the merry-go-round will need to be removed. • We discussed that all employees are required to have CPR and First Aid within ninety (90) days of employment. You stated you would have the staff member sign up immediately. • We discussed that all employees are required to update the health questionnaire and emergency information sheet annually. You had the staff member update these during the visit. • We discussed that all employees are required to update their health and safety trainings ever five (5) years. One employee needs to update the Permission to Administer Medication training and the Recognizing and Responding to Suspicions of Child Maltreatment training. These were due for renewal in July 2024. • We discussed that all employees are required to receive a certain number of ongoing training hours each year. Ms. Perez needs ten (10) training hours for this year by 06/04/2025 and will need ten (10) more training hours for next year. • We discussed that you must review the EPR and EMC plans with employees annually. This review was due on 05/14/2025. You stated you would have a staff meeting to review these plans. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • The hold harmless was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • You will need a fire inspection completed in June 2025. Please email me a copy of the fire inspection whenever you receive it. • When completing diaper cream permission forms, make sure the parents are dating them correctly. The forms are valid for up to twelve (12) months as long as the parent documents the correct year on the form. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 5/21/2025 Number Present: 1 Completed Date: 5/21/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 08:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. The first part of the visit was conducted independently. Abraham Kahsay, Director, arrived later during the visit and the remainder of the visit was conducted with him. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 04/10/2025 and Rozi, Inc. was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. An independent walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 06/12/2024. A sanitation inspection was completed 01/23/2025 with a superior classification. The last fire inspection was conducted 06/04/2024. Program records and required postings were monitored. A fire drill was conducted on 05/05/2025. A shelter in place drill was documented on 03/05/2025. An outdoor inspection was documented on 04/06/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. During the visit, I observed one (1) broken pedal on the merry-go-round on the large playground. .0601(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. During the visit, I observed one (1) staff file that did not have verification of reviewing the EMC plan on file. 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. During the visit, I observed one (1) staff file that did not have a current health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. During the visit, I observed one (1) staff file that did not have a current emergency information sheet on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During the visit, I observed one (1) staff file that did not have verification of a current First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. During the visit, I observed one (1) staff file that did not have verification of a current CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. During the visit, I observed one (1) staff file that did not have any current on-going training hours documented. .1103(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. During the visit, I observed the EPR plan was last updated on 5/14/24 and I observed one (1) staff file that did not have verification of the annual EPR plan review on file. .0607(e) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. During the visit, I observed one (1) staff file that was missing the Permission to Administer Medication training renewal and the Recognizing and Responding to Suspicions of Child Maltreatment training renewal. These were due in 07/2024. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/04/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that all equipment must be in good repair. We discussed that there is a broken pedal on the merry-go-round on the large playground. The pedal will need to be replaced or the merry-go-round will need to be removed. • We discussed that all employees are required to have CPR and First Aid within ninety (90) days of employment. You stated you would have the staff member sign up immediately. • We discussed that all employees are required to update the health questionnaire and emergency information sheet annually. You had the staff member update these during the visit. • We discussed that all employees are required to update their health and safety trainings ever five (5) years. One employee needs to update the Permission to Administer Medication training and the Recognizing and Responding to Suspicions of Child Maltreatment training. These were due for renewal in July 2024. • We discussed that all employees are required to receive a certain number of ongoing training hours each year. Ms. Perez needs ten (10) training hours for this year by 06/04/2025 and will need ten (10) more training hours for next year. • We discussed that you must review the EPR and EMC plans with employees annually. This review was due on 05/14/2025. You stated you would have a staff meeting to review these plans. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • The hold harmless was extended until the QRIS modernization has been completed. The previous cohort model is no longer in effect. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. You can find more information at this link: https://ncrlap.org/Resources/pages/get-ready-for-3s/ • You will need a fire inspection completed in June 2025. Please email me a copy of the fire inspection whenever you receive it. • When completing diaper cream permission forms, make sure the parents are dating them correctly. The forms are valid for up to twelve (12) months as long as the parent documents the correct year on the form. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 10/14/2024 Number Present: 32 Completed Date: 10/14/2024 Age: From 0 To 5 Total Minutes: 105 Time In: 08:45 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Whitney Parker, Childcare Consultant, with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The NC Secretary of State website was reviewed on 10/01/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. One new staff was reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 09/11/2024. A fire drill was recorded 09/17/2024. A shelter in place drill for the facility was recorded 05/22/2024. The most recent fire inspection was on 06/04/2024. I observed a sanitation inspection was last conducted on 07/12/2024 earning an approved classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 2 children not signed in upon arrival in space 1, 1 child not signed in upon arrival in space 4, and 4 children not signed in upon arrival in space 5. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the visit, I observed one uncovered outlet in space 4. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. During the visit, I observed two diaper creams that did not have medication authorization forms on file in space 1. 10A NCAC 09 .0803(4)(6-9) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. During the visit, I observed the last documented emergency drill on 05/22/2024. I did not observe a drill documented in August 2024. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 10/28/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that emergency drills must be conducted once every three months. These drills are important to make sure children have practice for what to do during an emergency. You stated you would complete a drill immediately. I recommend setting a reminder to ensure these are conducted once every three months. • We discussed that children must be signed in by the parent or staff member upon arrival. If parents do not sign the child in, the teachers must do so. All teachers signed the children in that were not documented during the visit. • We discussed that all medications, including diaper creams and sunscreens must have a medication authorization form. This is important to ensure the staff can follow the correct instructions when applying or administering medications. The infant teacher stated she would have the parents fill out medication authorization forms for the two medications that did not have forms. • We discussed that all electrical outlets must be covered when not in use to prevent potential hazards to young children. You covered the one uncovered outlet during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure you add blank incident reports back to your EPR book. • We discussed that the playground fencing must measure four vertical feet tall. We discussed that the small playground has fencing measuring between 3’6” tall and 3’8” tall. We discussed the possibilities of digging the fence out or adding fencing to the top of the fence to ensure it measures four vertical feet tall. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 10/14/2024 Number Present: 32 Completed Date: 10/14/2024 Age: From 0 To 5 Total Minutes: 105 Time In: 08:45 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Whitney Parker, Childcare Consultant, with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The NC Secretary of State website was reviewed on 10/01/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. One new staff was reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 09/11/2024. A fire drill was recorded 09/17/2024. A shelter in place drill for the facility was recorded 05/22/2024. The most recent fire inspection was on 06/04/2024. I observed a sanitation inspection was last conducted on 07/12/2024 earning an approved classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 2 children not signed in upon arrival in space 1, 1 child not signed in upon arrival in space 4, and 4 children not signed in upon arrival in space 5. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the visit, I observed one uncovered outlet in space 4. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. During the visit, I observed two diaper creams that did not have medication authorization forms on file in space 1. 10A NCAC 09 .0803(4)(6-9) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. During the visit, I observed the last documented emergency drill on 05/22/2024. I did not observe a drill documented in August 2024. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 10/28/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that emergency drills must be conducted once every three months. These drills are important to make sure children have practice for what to do during an emergency. You stated you would complete a drill immediately. I recommend setting a reminder to ensure these are conducted once every three months. • We discussed that children must be signed in by the parent or staff member upon arrival. If parents do not sign the child in, the teachers must do so. All teachers signed the children in that were not documented during the visit. • We discussed that all medications, including diaper creams and sunscreens must have a medication authorization form. This is important to ensure the staff can follow the correct instructions when applying or administering medications. The infant teacher stated she would have the parents fill out medication authorization forms for the two medications that did not have forms. • We discussed that all electrical outlets must be covered when not in use to prevent potential hazards to young children. You covered the one uncovered outlet during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure you add blank incident reports back to your EPR book. • We discussed that the playground fencing must measure four vertical feet tall. We discussed that the small playground has fencing measuring between 3’6” tall and 3’8” tall. We discussed the possibilities of digging the fence out or adding fencing to the top of the fence to ensure it measures four vertical feet tall. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 10/14/2024 Number Present: 32 Completed Date: 10/14/2024 Age: From 0 To 5 Total Minutes: 105 Time In: 08:45 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Whitney Parker, Childcare Consultant, with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The NC Secretary of State website was reviewed on 10/01/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. One new staff was reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 09/11/2024. A fire drill was recorded 09/17/2024. A shelter in place drill for the facility was recorded 05/22/2024. The most recent fire inspection was on 06/04/2024. I observed a sanitation inspection was last conducted on 07/12/2024 earning an approved classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 2 children not signed in upon arrival in space 1, 1 child not signed in upon arrival in space 4, and 4 children not signed in upon arrival in space 5. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the visit, I observed one uncovered outlet in space 4. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. During the visit, I observed two diaper creams that did not have medication authorization forms on file in space 1. 10A NCAC 09 .0803(4)(6-9) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. During the visit, I observed the last documented emergency drill on 05/22/2024. I did not observe a drill documented in August 2024. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 10/28/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that emergency drills must be conducted once every three months. These drills are important to make sure children have practice for what to do during an emergency. You stated you would complete a drill immediately. I recommend setting a reminder to ensure these are conducted once every three months. • We discussed that children must be signed in by the parent or staff member upon arrival. If parents do not sign the child in, the teachers must do so. All teachers signed the children in that were not documented during the visit. • We discussed that all medications, including diaper creams and sunscreens must have a medication authorization form. This is important to ensure the staff can follow the correct instructions when applying or administering medications. The infant teacher stated she would have the parents fill out medication authorization forms for the two medications that did not have forms. • We discussed that all electrical outlets must be covered when not in use to prevent potential hazards to young children. You covered the one uncovered outlet during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure you add blank incident reports back to your EPR book. • We discussed that the playground fencing must measure four vertical feet tall. We discussed that the small playground has fencing measuring between 3’6” tall and 3’8” tall. We discussed the possibilities of digging the fence out or adding fencing to the top of the fence to ensure it measures four vertical feet tall. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 10/14/2024 Number Present: 32 Completed Date: 10/14/2024 Age: From 0 To 5 Total Minutes: 105 Time In: 08:45 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Whitney Parker, Childcare Consultant, with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The NC Secretary of State website was reviewed on 10/01/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in free play, routine activities, and group time. One new staff was reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 09/11/2024. A fire drill was recorded 09/17/2024. A shelter in place drill for the facility was recorded 05/22/2024. The most recent fire inspection was on 06/04/2024. I observed a sanitation inspection was last conducted on 07/12/2024 earning an approved classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 2 children not signed in upon arrival in space 1, 1 child not signed in upon arrival in space 4, and 4 children not signed in upon arrival in space 5. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the visit, I observed one uncovered outlet in space 4. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. During the visit, I observed two diaper creams that did not have medication authorization forms on file in space 1. 10A NCAC 09 .0803(4)(6-9) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. During the visit, I observed the last documented emergency drill on 05/22/2024. I did not observe a drill documented in August 2024. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 10/28/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • We discussed that emergency drills must be conducted once every three months. These drills are important to make sure children have practice for what to do during an emergency. You stated you would complete a drill immediately. I recommend setting a reminder to ensure these are conducted once every three months. • We discussed that children must be signed in by the parent or staff member upon arrival. If parents do not sign the child in, the teachers must do so. All teachers signed the children in that were not documented during the visit. • We discussed that all medications, including diaper creams and sunscreens must have a medication authorization form. This is important to ensure the staff can follow the correct instructions when applying or administering medications. The infant teacher stated she would have the parents fill out medication authorization forms for the two medications that did not have forms. • We discussed that all electrical outlets must be covered when not in use to prevent potential hazards to young children. You covered the one uncovered outlet during the visit. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure you add blank incident reports back to your EPR book. • We discussed that the playground fencing must measure four vertical feet tall. We discussed that the small playground has fencing measuring between 3’6” tall and 3’8” tall. We discussed the possibilities of digging the fence out or adding fencing to the top of the fence to ensure it measures four vertical feet tall. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 6/12/2024 Number Present: 37 Completed Date: 6/12/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 08:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 05/13/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 81% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 07/06/2023. A sanitation inspection was completed 08/22/2023 with a superior classification. The last fire inspection was conducted 06/04/2024. Program records and required postings were monitored. A fire drill was conducted on 05/22/2024. A shelter in place drill was documented on 05/22/2024. An outdoor inspection was documented on 05/10/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 9 children present but only 6 children sign in in space 2. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. During the visit, I observed a section of the wall in space 4 that has visible peeling paint. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I observed several broken toys and a tricycle with a damaged/cracked seat. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the visit, I observed 1 uncovered outlet in space 3, 2 uncovered outlets in space 4, and 2 uncovered outlets in space 5. 10A NCAC 09 .0604(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. During the visit, I observed one tube of diaper cream in space 2 that did not have a medication authorization form on file. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that did not have a separate medical file. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/26/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0701(d). Employees must have a medical file stored separately from their personnel file. This medical file should include the health assessment, TB test, and annual health questionnaire. You separated the files during the visit. • We discussed rule .0601(a). Both the indoor and outdoor environment must always be free of hazards. You removed the damaged tricycle and the broken toys from the playground during the visit. • We discussed rule .0803(7) (a-g). It is crucial to have the parent’s written permission and instructions documented prior to using medication to ensure the medication is being used correctly. The teacher stated the parent had just brought the tube of diaper cream this morning and that she would have the parent complete a medication authorization form this evening at pickup. • We discussed rule .0604(c). Electrical outlets must always be covered to prevent potential injury to children. You and your staff covered all the uncovered outlets during the visit. • We discussed rule .0302(d)(4). Children must be signed in upon arrival to ensure that each employee always knows the head count of children. The teacher signed the children in during the visit when I asked her to. • We discussed rule 15A NCAC 18A.2825(a). All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. You stated you were going to scrap the paint and repaint the walls to ensure the peeling paint was no longer accessible to the children. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Mr. Kahsay confirmed during today’s visit that the email was received and provided information that he completed the water training. We logged into the portal during the visit and determined you still need to complete the lead paint and asbestos training. Please complete these as soon as possible and complete the survey at the end of the training. If you have any questions, please reach out to Environmental Health. • Make sure J. Perez completes 3 training hours by 06/24/2024. Please send me verification of the training hours by 06/25/2024. • You can view rule 10A NCAC 09 .1103 to determine how many training hours each employee needs each year. If you save a copy of the rulebook as a PDF document, you can hold down Ctrl and F and a search bar will appear in the upper right corner. At that time, you can type different words to search the rule. For example, if you copy and paste the on-going training hours rule reference, you will be able to find this section quickly. • When transitioning children, make sure to sign the child into the classroom they are visiting and out of the classroom they are leaving to have accurate documentation of where the child is located. • Make sure all materials are always accessible to children. Shelving units should be accessible to children so they can access the materials on the shelves. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 6/12/2024 Number Present: 37 Completed Date: 6/12/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 08:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 05/13/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 81% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 07/06/2023. A sanitation inspection was completed 08/22/2023 with a superior classification. The last fire inspection was conducted 06/04/2024. Program records and required postings were monitored. A fire drill was conducted on 05/22/2024. A shelter in place drill was documented on 05/22/2024. An outdoor inspection was documented on 05/10/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 9 children present but only 6 children sign in in space 2. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. During the visit, I observed a section of the wall in space 4 that has visible peeling paint. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I observed several broken toys and a tricycle with a damaged/cracked seat. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the visit, I observed 1 uncovered outlet in space 3, 2 uncovered outlets in space 4, and 2 uncovered outlets in space 5. 10A NCAC 09 .0604(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. During the visit, I observed one tube of diaper cream in space 2 that did not have a medication authorization form on file. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that did not have a separate medical file. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/26/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0701(d). Employees must have a medical file stored separately from their personnel file. This medical file should include the health assessment, TB test, and annual health questionnaire. You separated the files during the visit. • We discussed rule .0601(a). Both the indoor and outdoor environment must always be free of hazards. You removed the damaged tricycle and the broken toys from the playground during the visit. • We discussed rule .0803(7) (a-g). It is crucial to have the parent’s written permission and instructions documented prior to using medication to ensure the medication is being used correctly. The teacher stated the parent had just brought the tube of diaper cream this morning and that she would have the parent complete a medication authorization form this evening at pickup. • We discussed rule .0604(c). Electrical outlets must always be covered to prevent potential injury to children. You and your staff covered all the uncovered outlets during the visit. • We discussed rule .0302(d)(4). Children must be signed in upon arrival to ensure that each employee always knows the head count of children. The teacher signed the children in during the visit when I asked her to. • We discussed rule 15A NCAC 18A.2825(a). All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. You stated you were going to scrap the paint and repaint the walls to ensure the peeling paint was no longer accessible to the children. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Mr. Kahsay confirmed during today’s visit that the email was received and provided information that he completed the water training. We logged into the portal during the visit and determined you still need to complete the lead paint and asbestos training. Please complete these as soon as possible and complete the survey at the end of the training. If you have any questions, please reach out to Environmental Health. • Make sure J. Perez completes 3 training hours by 06/24/2024. Please send me verification of the training hours by 06/25/2024. • You can view rule 10A NCAC 09 .1103 to determine how many training hours each employee needs each year. If you save a copy of the rulebook as a PDF document, you can hold down Ctrl and F and a search bar will appear in the upper right corner. At that time, you can type different words to search the rule. For example, if you copy and paste the on-going training hours rule reference, you will be able to find this section quickly. • When transitioning children, make sure to sign the child into the classroom they are visiting and out of the classroom they are leaving to have accurate documentation of where the child is located. • Make sure all materials are always accessible to children. Shelving units should be accessible to children so they can access the materials on the shelves. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 6/12/2024 Number Present: 37 Completed Date: 6/12/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 08:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 05/13/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 81% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 07/06/2023. A sanitation inspection was completed 08/22/2023 with a superior classification. The last fire inspection was conducted 06/04/2024. Program records and required postings were monitored. A fire drill was conducted on 05/22/2024. A shelter in place drill was documented on 05/22/2024. An outdoor inspection was documented on 05/10/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 9 children present but only 6 children sign in in space 2. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. During the visit, I observed a section of the wall in space 4 that has visible peeling paint. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I observed several broken toys and a tricycle with a damaged/cracked seat. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the visit, I observed 1 uncovered outlet in space 3, 2 uncovered outlets in space 4, and 2 uncovered outlets in space 5. 10A NCAC 09 .0604(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. During the visit, I observed one tube of diaper cream in space 2 that did not have a medication authorization form on file. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that did not have a separate medical file. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/26/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0701(d). Employees must have a medical file stored separately from their personnel file. This medical file should include the health assessment, TB test, and annual health questionnaire. You separated the files during the visit. • We discussed rule .0601(a). Both the indoor and outdoor environment must always be free of hazards. You removed the damaged tricycle and the broken toys from the playground during the visit. • We discussed rule .0803(7) (a-g). It is crucial to have the parent’s written permission and instructions documented prior to using medication to ensure the medication is being used correctly. The teacher stated the parent had just brought the tube of diaper cream this morning and that she would have the parent complete a medication authorization form this evening at pickup. • We discussed rule .0604(c). Electrical outlets must always be covered to prevent potential injury to children. You and your staff covered all the uncovered outlets during the visit. • We discussed rule .0302(d)(4). Children must be signed in upon arrival to ensure that each employee always knows the head count of children. The teacher signed the children in during the visit when I asked her to. • We discussed rule 15A NCAC 18A.2825(a). All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. You stated you were going to scrap the paint and repaint the walls to ensure the peeling paint was no longer accessible to the children. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Mr. Kahsay confirmed during today’s visit that the email was received and provided information that he completed the water training. We logged into the portal during the visit and determined you still need to complete the lead paint and asbestos training. Please complete these as soon as possible and complete the survey at the end of the training. If you have any questions, please reach out to Environmental Health. • Make sure J. Perez completes 3 training hours by 06/24/2024. Please send me verification of the training hours by 06/25/2024. • You can view rule 10A NCAC 09 .1103 to determine how many training hours each employee needs each year. If you save a copy of the rulebook as a PDF document, you can hold down Ctrl and F and a search bar will appear in the upper right corner. At that time, you can type different words to search the rule. For example, if you copy and paste the on-going training hours rule reference, you will be able to find this section quickly. • When transitioning children, make sure to sign the child into the classroom they are visiting and out of the classroom they are leaving to have accurate documentation of where the child is located. • Make sure all materials are always accessible to children. Shelving units should be accessible to children so they can access the materials on the shelves. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 6/12/2024 Number Present: 37 Completed Date: 6/12/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 08:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 05/13/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 81% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 07/06/2023. A sanitation inspection was completed 08/22/2023 with a superior classification. The last fire inspection was conducted 06/04/2024. Program records and required postings were monitored. A fire drill was conducted on 05/22/2024. A shelter in place drill was documented on 05/22/2024. An outdoor inspection was documented on 05/10/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 9 children present but only 6 children sign in in space 2. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. During the visit, I observed a section of the wall in space 4 that has visible peeling paint. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I observed several broken toys and a tricycle with a damaged/cracked seat. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the visit, I observed 1 uncovered outlet in space 3, 2 uncovered outlets in space 4, and 2 uncovered outlets in space 5. 10A NCAC 09 .0604(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. During the visit, I observed one tube of diaper cream in space 2 that did not have a medication authorization form on file. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that did not have a separate medical file. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/26/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0701(d). Employees must have a medical file stored separately from their personnel file. This medical file should include the health assessment, TB test, and annual health questionnaire. You separated the files during the visit. • We discussed rule .0601(a). Both the indoor and outdoor environment must always be free of hazards. You removed the damaged tricycle and the broken toys from the playground during the visit. • We discussed rule .0803(7) (a-g). It is crucial to have the parent’s written permission and instructions documented prior to using medication to ensure the medication is being used correctly. The teacher stated the parent had just brought the tube of diaper cream this morning and that she would have the parent complete a medication authorization form this evening at pickup. • We discussed rule .0604(c). Electrical outlets must always be covered to prevent potential injury to children. You and your staff covered all the uncovered outlets during the visit. • We discussed rule .0302(d)(4). Children must be signed in upon arrival to ensure that each employee always knows the head count of children. The teacher signed the children in during the visit when I asked her to. • We discussed rule 15A NCAC 18A.2825(a). All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. You stated you were going to scrap the paint and repaint the walls to ensure the peeling paint was no longer accessible to the children. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Mr. Kahsay confirmed during today’s visit that the email was received and provided information that he completed the water training. We logged into the portal during the visit and determined you still need to complete the lead paint and asbestos training. Please complete these as soon as possible and complete the survey at the end of the training. If you have any questions, please reach out to Environmental Health. • Make sure J. Perez completes 3 training hours by 06/24/2024. Please send me verification of the training hours by 06/25/2024. • You can view rule 10A NCAC 09 .1103 to determine how many training hours each employee needs each year. If you save a copy of the rulebook as a PDF document, you can hold down Ctrl and F and a search bar will appear in the upper right corner. At that time, you can type different words to search the rule. For example, if you copy and paste the on-going training hours rule reference, you will be able to find this section quickly. • When transitioning children, make sure to sign the child into the classroom they are visiting and out of the classroom they are leaving to have accurate documentation of where the child is located. • Make sure all materials are always accessible to children. Shelving units should be accessible to children so they can access the materials on the shelves. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 6/12/2024 Number Present: 37 Completed Date: 6/12/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 08:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Whitney Parker, Childcare Consultant with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 05/13/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 81% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on 07/06/2023. A sanitation inspection was completed 08/22/2023 with a superior classification. The last fire inspection was conducted 06/04/2024. Program records and required postings were monitored. A fire drill was conducted on 05/22/2024. A shelter in place drill was documented on 05/22/2024. An outdoor inspection was documented on 05/10/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit, I observed 9 children present but only 6 children sign in in space 2. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. During the visit, I observed a section of the wall in space 4 that has visible peeling paint. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. During the visit, I observed several broken toys and a tricycle with a damaged/cracked seat. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the visit, I observed 1 uncovered outlet in space 3, 2 uncovered outlets in space 4, and 2 uncovered outlets in space 5. 10A NCAC 09 .0604(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. During the visit, I observed one tube of diaper cream in space 2 that did not have a medication authorization form on file. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. During the visit, I observed two employee files that did not have a separate medical file. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 06/26/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • We discussed rule .0701(d). Employees must have a medical file stored separately from their personnel file. This medical file should include the health assessment, TB test, and annual health questionnaire. You separated the files during the visit. • We discussed rule .0601(a). Both the indoor and outdoor environment must always be free of hazards. You removed the damaged tricycle and the broken toys from the playground during the visit. • We discussed rule .0803(7) (a-g). It is crucial to have the parent’s written permission and instructions documented prior to using medication to ensure the medication is being used correctly. The teacher stated the parent had just brought the tube of diaper cream this morning and that she would have the parent complete a medication authorization form this evening at pickup. • We discussed rule .0604(c). Electrical outlets must always be covered to prevent potential injury to children. You and your staff covered all the uncovered outlets during the visit. • We discussed rule .0302(d)(4). Children must be signed in upon arrival to ensure that each employee always knows the head count of children. The teacher signed the children in during the visit when I asked her to. • We discussed rule 15A NCAC 18A.2825(a). All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. You stated you were going to scrap the paint and repaint the walls to ensure the peeling paint was no longer accessible to the children. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • On 02/21/2024, I emailed you a document regarding required Lead and Asbestos Testing. Mr. Kahsay confirmed during today’s visit that the email was received and provided information that he completed the water training. We logged into the portal during the visit and determined you still need to complete the lead paint and asbestos training. Please complete these as soon as possible and complete the survey at the end of the training. If you have any questions, please reach out to Environmental Health. • Make sure J. Perez completes 3 training hours by 06/24/2024. Please send me verification of the training hours by 06/25/2024. • You can view rule 10A NCAC 09 .1103 to determine how many training hours each employee needs each year. If you save a copy of the rulebook as a PDF document, you can hold down Ctrl and F and a search bar will appear in the upper right corner. At that time, you can type different words to search the rule. For example, if you copy and paste the on-going training hours rule reference, you will be able to find this section quickly. • When transitioning children, make sure to sign the child into the classroom they are visiting and out of the classroom they are leaving to have accurate documentation of where the child is located. • Make sure all materials are always accessible to children. Shelving units should be accessible to children so they can access the materials on the shelves. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: JACLYN FLOWE Operation Type: Center Case Number: 0424-006A Visit Date: 4/3/2024 Number Present: 41 Completed Date: 4/3/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 09:20 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Abraham Kahsay, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Mr. Kahsay, and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On March 27, 2024, a staff member failed to provide nurturing and appropriate care to a preschool 5-year-old child, when the staff member lifted the child's nap cot, to roll the child off the cot. G.S. 110-91(10) Violations must be corrected immediately. Within one week (4/10/24), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me Jaclyn Flowe, at email Jaclyn.flowe@dhhs.nc.gov. You may contact me, Jaclyn Flowe, Investigations Consultant, at phone number 704-495-5363, email at jaclyn.flowe@dhhs.nc.gov, or you may contact Elizabeth Nichols, North Central Investigations Team Supervisor, at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 1/23/2024 Number Present: 40 Completed Date: 1/23/2024 Age: From 0 To 4 Total Minutes: 105 Time In: 08:45 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Whitney Parker, Childcare Consultant, with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The NC Secretary of State website was reviewed on 01/23/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. In space three, I observed one uncovered outlet. In space four, I observed two uncovered outlets. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. In space four, I observed six children that were not signed in upon arrival. One new staff was reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. I observed one new employee that did not complete CPR, First Aid, or Recognizing and Responding to Suspicions of Child Maltreatment within the first ninety days of employment. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. Hazardous items are stored in the locked laundry room and locked closet. A playground inspection was recorded 07/06/2023. I did not observe playground inspections for August 2023, September 2023, October 2023, November 2023, or December 2023. A fire drill was recorded 12/19/2023. A shelter in place drill for the facility was recorded 12/08/2023. The most recent fire inspection was on 08/14/2023. I observed a sanitation inspection was last conducted on 8/22/2023 earning a superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space four, I observed six children that were not signed in upon arrival. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three, I observed one uncovered outlet. In space four, I observed two uncovered outlets. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was recorded 07/06/2023. I did not observe playground inspections for August 2023, September 2023, October 2023, November 2023, or December 2023. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. I observed one new employee that did not complete First Aid within the first ninety days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. I observed one new employee that did not complete CPR within the first ninety days of employment. .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. I observed one new employee that did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the first ninety days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 02/06/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Outlets must be covered at all times when not in use. We discussed during the visit to ensure these remained covered when not in use. • Children must be signed in upon arrival. We discussed during the visit to talk with staff to ensure children are signed in upon arrival. • Newly hired staff must complete CPR, First Aid, and Recognizing and Responding to Suspicions of Child Maltreatment within the first ninety days of employment. We discussed during the visit to ensure the new hires receive this training within the required timeframe. • Playground inspections must be completed monthly and maintained on file for review. We discussed during the visit to ensure these are completed monthly and filed for review by DCDEE. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure you separate your staff personnel and medical file. Staff medical files must include the TB test, medical report, and annual health questionnaire. These should be stored separately from the personnel file. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 1/23/2024 Number Present: 40 Completed Date: 1/23/2024 Age: From 0 To 4 Total Minutes: 105 Time In: 08:45 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Whitney Parker, Childcare Consultant, with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The NC Secretary of State website was reviewed on 01/23/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. In space three, I observed one uncovered outlet. In space four, I observed two uncovered outlets. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. In space four, I observed six children that were not signed in upon arrival. One new staff was reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. I observed one new employee that did not complete CPR, First Aid, or Recognizing and Responding to Suspicions of Child Maltreatment within the first ninety days of employment. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. Hazardous items are stored in the locked laundry room and locked closet. A playground inspection was recorded 07/06/2023. I did not observe playground inspections for August 2023, September 2023, October 2023, November 2023, or December 2023. A fire drill was recorded 12/19/2023. A shelter in place drill for the facility was recorded 12/08/2023. The most recent fire inspection was on 08/14/2023. I observed a sanitation inspection was last conducted on 8/22/2023 earning a superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space four, I observed six children that were not signed in upon arrival. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three, I observed one uncovered outlet. In space four, I observed two uncovered outlets. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was recorded 07/06/2023. I did not observe playground inspections for August 2023, September 2023, October 2023, November 2023, or December 2023. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. I observed one new employee that did not complete First Aid within the first ninety days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. I observed one new employee that did not complete CPR within the first ninety days of employment. .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. I observed one new employee that did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the first ninety days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 02/06/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Outlets must be covered at all times when not in use. We discussed during the visit to ensure these remained covered when not in use. • Children must be signed in upon arrival. We discussed during the visit to talk with staff to ensure children are signed in upon arrival. • Newly hired staff must complete CPR, First Aid, and Recognizing and Responding to Suspicions of Child Maltreatment within the first ninety days of employment. We discussed during the visit to ensure the new hires receive this training within the required timeframe. • Playground inspections must be completed monthly and maintained on file for review. We discussed during the visit to ensure these are completed monthly and filed for review by DCDEE. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure you separate your staff personnel and medical file. Staff medical files must include the TB test, medical report, and annual health questionnaire. These should be stored separately from the personnel file. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CLEMMONS LEARNING CENTER Facility ID: 34001282 Consultant: WHITNEY PARKER Operation Type: Center Case Number: Visit Date: 1/23/2024 Number Present: 40 Completed Date: 1/23/2024 Age: From 0 To 4 Total Minutes: 105 Time In: 08:45 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Whitney Parker, Childcare Consultant, with Abraham Kahsay, Director. Your program currently operates with a three-star license. Restrictions include first shift only and meets enhanced space. The NC Secretary of State website was reviewed on 01/23/2024 and Rozi, Inc. was listed as current and active. The program’s compliance history was 84% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. In space three, I observed one uncovered outlet. In space four, I observed two uncovered outlets. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children eating breakfast, engaging in free play, routine activities, and group time. In space four, I observed six children that were not signed in upon arrival. One new staff was reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. I observed one new employee that did not complete CPR, First Aid, or Recognizing and Responding to Suspicions of Child Maltreatment within the first ninety days of employment. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. Hazardous items are stored in the locked laundry room and locked closet. A playground inspection was recorded 07/06/2023. I did not observe playground inspections for August 2023, September 2023, October 2023, November 2023, or December 2023. A fire drill was recorded 12/19/2023. A shelter in place drill for the facility was recorded 12/08/2023. The most recent fire inspection was on 08/14/2023. I observed a sanitation inspection was last conducted on 8/22/2023 earning a superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space four, I observed six children that were not signed in upon arrival. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three, I observed one uncovered outlet. In space four, I observed two uncovered outlets. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was recorded 07/06/2023. I did not observe playground inspections for August 2023, September 2023, October 2023, November 2023, or December 2023. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. I observed one new employee that did not complete First Aid within the first ninety days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. I observed one new employee that did not complete CPR within the first ninety days of employment. .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. I observed one new employee that did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the first ninety days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 02/06/2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to whitney.parker@dhhs.nc.gov or mail two copies of the letter to: Whitney Parker P.O. Box 1342 Lexington, NC 27293 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Outlets must be covered at all times when not in use. We discussed during the visit to ensure these remained covered when not in use. • Children must be signed in upon arrival. We discussed during the visit to talk with staff to ensure children are signed in upon arrival. • Newly hired staff must complete CPR, First Aid, and Recognizing and Responding to Suspicions of Child Maltreatment within the first ninety days of employment. We discussed during the visit to ensure the new hires receive this training within the required timeframe. • Playground inspections must be completed monthly and maintained on file for review. We discussed during the visit to ensure these are completed monthly and filed for review by DCDEE. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Make sure you separate your staff personnel and medical file. Staff medical files must include the TB test, medical report, and annual health questionnaire. These should be stored separately from the personnel file. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Whitney Parker, Child Care Consultant (336) 590-8765 whitney.parker@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times