Home › NC › Winston-Salem › Childcare Network #299
Childcare Network #299
3595 Reynolda Road, Winston-Salem NC 27106 · License #34001419 · Child Care Center
Contact
- Phone
- (336) 923-8697
- Website
- Add via profile claim
- Address
- 3595 Reynolda Road, Winston-Salem NC 27106 · Directions
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Schedule type not published.
Ages served
- 5-Star quality rating
- Does not accept subsidy
- Licensed for 169 children
Inspection history & violations
Source: North Carolina's child care licensing agency- Violation
10A NCAC 09 .3009 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/1/2025 Number Present: 67 Completed Date: 12/1/2025 Age: From 0 To 5 Total Minutes: 398 Time In: 09:02 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Jennifer Davis , childcare consultant with April Forte, center administrator. Your program currently operates with a Five Star license. Restrictions include first shift. meets enhanced space and ratios, and meets enhanced ratios minus one in designated NC Pre-K classroom. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/1/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play and routine care. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 5/14/2025 with a Superior classification. The last fire inspection was conducted 1/30/2025. Program records and required postings were monitored. A fire drill was conducted on 11/12/2025. A shelter in place drill was documented on 9/9/2025. An outdoor inspection was documented on 11/13/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the afternoons for nineteen(19) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two vehicles today. I observed a 2006 Chevrolet mini-bus, license tag EHC-9736 and the mini-bus with tag EHC-9735. Both vehicles were clean, in good repair, had working seatbelts, had adequate tire tread, and were current on inspection and insurance. Your next inspection date on this vehicle is due January 2026 and the insurance is valid through 11/15/2026. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The administrator stated that they are currently interviewing for a lead teacher. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The administrator stated they are currently working on the middle year assessments. The first day of school was August 15, 2025. The classroom operates from 8 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use Teaching Strategies and Ready Rosie to communicate with parents. You verified that you incorporate family engagement by having events: open house, curriculum night, trunk or treat, and thanksgiving event with friends. Additionally, parent volunteers are encourage to help out in the classroom regularly. The following violations were cited during today’s visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 7, the bottom of the walls were damaged due to baseboards removed. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 1, there were three metal hinges with locks on the cabinets that were sharp and loose and accessible to children. In Space 3, there were two missing knobs on the sink play equipment and the cushion on the bench was peeling. In Space 5, there was a missing handle and a loose knob on the sink play equipment. On the "Younger" playground, one of the swings was cracked on the edge and the chains on four(4) swings were showing signs of rust. On the "Young" Achievers playground, there was an exposed nail on the wooden landscape edging and the chains on four(4) swings were showing signs of rust. On the "Bright Babies" playground, there were two concrete footings at the gate that need to be covered. The footings were covered during the visit. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A small bottle of cleaner with warning labels was in a box for fluids on the bus. .2820(b) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not reviewed annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch was not six inches in depth around the stationary equipment on the large playground in the back. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 15, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. The administrator had organized staff and children files. Technical assistance discussed during today’s visit related to violations: • The EPR plan should be updated when information changes or at least annually. • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Equipment that is broken or needs repair indoors/outdoors should be removed from the environment and/or repaired or replaced immediately. Metal that is showing signs of rust should be replaced or repainted as needed. • Any product more than one warning should be kept in locked storage. If a product only has one warning on it, it should be inaccessible to children. • Walls and floors should be repaired when damaged and as needed. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336)317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/1/2025 Number Present: 67 Completed Date: 12/1/2025 Age: From 0 To 5 Total Minutes: 398 Time In: 09:02 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Jennifer Davis , childcare consultant with April Forte, center administrator. Your program currently operates with a Five Star license. Restrictions include first shift. meets enhanced space and ratios, and meets enhanced ratios minus one in designated NC Pre-K classroom. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/1/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play and routine care. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 5/14/2025 with a Superior classification. The last fire inspection was conducted 1/30/2025. Program records and required postings were monitored. A fire drill was conducted on 11/12/2025. A shelter in place drill was documented on 9/9/2025. An outdoor inspection was documented on 11/13/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the afternoons for nineteen(19) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two vehicles today. I observed a 2006 Chevrolet mini-bus, license tag EHC-9736 and the mini-bus with tag EHC-9735. Both vehicles were clean, in good repair, had working seatbelts, had adequate tire tread, and were current on inspection and insurance. Your next inspection date on this vehicle is due January 2026 and the insurance is valid through 11/15/2026. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The administrator stated that they are currently interviewing for a lead teacher. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The administrator stated they are currently working on the middle year assessments. The first day of school was August 15, 2025. The classroom operates from 8 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use Teaching Strategies and Ready Rosie to communicate with parents. You verified that you incorporate family engagement by having events: open house, curriculum night, trunk or treat, and thanksgiving event with friends. Additionally, parent volunteers are encourage to help out in the classroom regularly. The following violations were cited during today’s visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 7, the bottom of the walls were damaged due to baseboards removed. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 1, there were three metal hinges with locks on the cabinets that were sharp and loose and accessible to children. In Space 3, there were two missing knobs on the sink play equipment and the cushion on the bench was peeling. In Space 5, there was a missing handle and a loose knob on the sink play equipment. On the "Younger" playground, one of the swings was cracked on the edge and the chains on four(4) swings were showing signs of rust. On the "Young" Achievers playground, there was an exposed nail on the wooden landscape edging and the chains on four(4) swings were showing signs of rust. On the "Bright Babies" playground, there were two concrete footings at the gate that need to be covered. The footings were covered during the visit. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A small bottle of cleaner with warning labels was in a box for fluids on the bus. .2820(b) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not reviewed annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch was not six inches in depth around the stationary equipment on the large playground in the back. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 15, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. The administrator had organized staff and children files. Technical assistance discussed during today’s visit related to violations: • The EPR plan should be updated when information changes or at least annually. • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Equipment that is broken or needs repair indoors/outdoors should be removed from the environment and/or repaired or replaced immediately. Metal that is showing signs of rust should be replaced or repainted as needed. • Any product more than one warning should be kept in locked storage. If a product only has one warning on it, it should be inaccessible to children. • Walls and floors should be repaired when damaged and as needed. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336)317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0511 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0825-078L Visit Date: 8/11/2025 Number Present: 14 Completed Date: 8/11/2025 Age: From 0 To 1 Total Minutes: 254 Time In: 10:31 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted with April Forte, administrator. The allegations are as follows: There are concerns regarding staff/child interactions with a staff member in the infant room and the temperature in the toddler room. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a Five Star license effective 4/4/2024. Restrictions include daytime care, meets enhanced space and ratios, and meets enhanced ratios minus one in the NC Pre-K classroom. The NC Secretary of State website was reviewed on 8/11/2025 and Child Development Schools North Carolina, LLC, was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored in the infant and toddler rooms: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding staff/child interactions with a staff member in the infant room. Observation #1: During today’s visit, I observed the infant room and interviewed three staff members. During the observation, I observed a staff member speaking to infants and toddlers in an inappropriate manner and picking up children by the arms. I also observed the staff member patting a child, age one, on the back in a manner that forced the child to lay down. Additionally, while infants and toddlers were eating, staff had their backs turned and could not see and hear them. Conclusion #1: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was confirmed. Allegation #2: There is a concern regarding the temperature in the toddler room. Observation #2: During today’s visit, I observed the toddler room and interviewed staff members. The staff members stated that the air conditioning in the room for children age one was leaking and not working properly. Staff stated that it had been repaired but it started leaking again. Staff stated that they had come out on August 7th and were supposed to come out this past weekend. I observed a portable air conditioning unit in the classroom today and the room temperature was comfortable. The administrator purchased two digital thermometers during the visit today. The classroom was 72 degrees during the visit. I also observed the work order to get the unit repaired in the classroom. The contractors stated that they would be coming out today. Conclusion #2: Based on the above information and observations during today’s visit, there was not enough information to support the allegation. This allegation was not confirmed. The following violations were cited during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Staff were not able to see and hear children aged birth to one year old while the children were eating. .1801(a)(1-5) 908 Discipline was not appropriate for the child's age and development. A staff member was observed repeatedly telling infants and toddlers "No" and "Lay Down" in a harsh manner. The staff member was observed picking up children by the arms and moving them in a hurried manner. I also observed the staff member patting a child, age one, on the back in a manner that forced the child to stay laying down in the crib. Staff members were focused on other tasks and were not responsive to an infant that was crying for 45 minutes. .1803(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/25/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: •Children in mid-infancy who are learning to feed themselves should be supervised by an adult seated within arm’s reach of them at all times while they are being fed. Children over twelve months of age who can feed themselves should be supervised by an adult who is seated at the same table or within arm’s reach of the child’s highchair or feeding table. When eating, children should be within sight of an adult at all times. •Make sure to gently place your hands on either side of their torso near the ribcage when lifting children due to nursemaid’s elbow. I emailed a reference sheet on nursemaid’s elbow during the visit. •Caregivers of infants and toddlers should interact with children in a positive manner. 10A NCAC 09 .0511 DAILY ROUTINES FOR CHILDREN UNDER TWO YEARS OF AGE Children under two years of age shall require individualized daily routines based on their specific developmental needs. The center shall provide time and space for sleeping, eating, toileting, diaper changing, and playing according to each child's individual needs. The caregivers shall interact in a positive manner with each child every day, as follows: (1) caregivers shall respond at the earliest opportunity to an infant or toddler's physical and emotional needs, especially when indicated by crying, through actions such as feeding, diapering, holding, positive touching, smiling, talking, and eye contact; (2) the caregiver shall recognize the special difficulties of infant and toddler Additional Information/Consultation: • 15A NCAC 18A .2826-(b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. Ventilation may be in the form of openable windows with screens or by means of mechanical ventilation to the outside of the building. Windows and window treatments shall be kept clean and in good repair. All ventilation equipment, including air supply diffusers, return grilles, and fans shall be kept clean and in good repair. • You must notify your consultant 30 days prior to changing the ownership status of your At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. A follow-up visit will be conducted. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336 ) 317-5041 Jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0825-078L Visit Date: 8/11/2025 Number Present: 14 Completed Date: 8/11/2025 Age: From 0 To 1 Total Minutes: 254 Time In: 10:31 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted with April Forte, administrator. The allegations are as follows: There are concerns regarding staff/child interactions with a staff member in the infant room and the temperature in the toddler room. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a Five Star license effective 4/4/2024. Restrictions include daytime care, meets enhanced space and ratios, and meets enhanced ratios minus one in the NC Pre-K classroom. The NC Secretary of State website was reviewed on 8/11/2025 and Child Development Schools North Carolina, LLC, was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored in the infant and toddler rooms: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding staff/child interactions with a staff member in the infant room. Observation #1: During today’s visit, I observed the infant room and interviewed three staff members. During the observation, I observed a staff member speaking to infants and toddlers in an inappropriate manner and picking up children by the arms. I also observed the staff member patting a child, age one, on the back in a manner that forced the child to lay down. Additionally, while infants and toddlers were eating, staff had their backs turned and could not see and hear them. Conclusion #1: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was confirmed. Allegation #2: There is a concern regarding the temperature in the toddler room. Observation #2: During today’s visit, I observed the toddler room and interviewed staff members. The staff members stated that the air conditioning in the room for children age one was leaking and not working properly. Staff stated that it had been repaired but it started leaking again. Staff stated that they had come out on August 7th and were supposed to come out this past weekend. I observed a portable air conditioning unit in the classroom today and the room temperature was comfortable. The administrator purchased two digital thermometers during the visit today. The classroom was 72 degrees during the visit. I also observed the work order to get the unit repaired in the classroom. The contractors stated that they would be coming out today. Conclusion #2: Based on the above information and observations during today’s visit, there was not enough information to support the allegation. This allegation was not confirmed. The following violations were cited during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Staff were not able to see and hear children aged birth to one year old while the children were eating. .1801(a)(1-5) 908 Discipline was not appropriate for the child's age and development. A staff member was observed repeatedly telling infants and toddlers "No" and "Lay Down" in a harsh manner. The staff member was observed picking up children by the arms and moving them in a hurried manner. I also observed the staff member patting a child, age one, on the back in a manner that forced the child to stay laying down in the crib. Staff members were focused on other tasks and were not responsive to an infant that was crying for 45 minutes. .1803(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 8/25/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: •Children in mid-infancy who are learning to feed themselves should be supervised by an adult seated within arm’s reach of them at all times while they are being fed. Children over twelve months of age who can feed themselves should be supervised by an adult who is seated at the same table or within arm’s reach of the child’s highchair or feeding table. When eating, children should be within sight of an adult at all times. •Make sure to gently place your hands on either side of their torso near the ribcage when lifting children due to nursemaid’s elbow. I emailed a reference sheet on nursemaid’s elbow during the visit. •Caregivers of infants and toddlers should interact with children in a positive manner. 10A NCAC 09 .0511 DAILY ROUTINES FOR CHILDREN UNDER TWO YEARS OF AGE Children under two years of age shall require individualized daily routines based on their specific developmental needs. The center shall provide time and space for sleeping, eating, toileting, diaper changing, and playing according to each child's individual needs. The caregivers shall interact in a positive manner with each child every day, as follows: (1) caregivers shall respond at the earliest opportunity to an infant or toddler's physical and emotional needs, especially when indicated by crying, through actions such as feeding, diapering, holding, positive touching, smiling, talking, and eye contact; (2) the caregiver shall recognize the special difficulties of infant and toddler Additional Information/Consultation: • 15A NCAC 18A .2826-(b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. Ventilation may be in the form of openable windows with screens or by means of mechanical ventilation to the outside of the building. Windows and window treatments shall be kept clean and in good repair. All ventilation equipment, including air supply diffusers, return grilles, and fans shall be kept clean and in good repair. • You must notify your consultant 30 days prior to changing the ownership status of your At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. A follow-up visit will be conducted. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336 ) 317-5041 Jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0601 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 7/23/2025 Number Present: 80 Completed Date: 7/23/2025 Age: From 0 To 10 Total Minutes: 210 Time In: 09:40 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with April Forte, center director and Princess Brown, assistant director. Your program currently operates with a Five-star license effective April 4, 2024. Restrictions include daytime care, meets enhanced ratios and space. and meets enhanced ratios minus one in designated NC Pre-K classroom. The NC Secretary of State website was reviewed on 7/22/2025 and Child Development Schools North Carolina,LLC was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, in gross motor play, and routine care. Five new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 7/22/2025. A fire drill was recorded 6/23/2025. A lock down drill for the facility was recorded 6/11/2025. . The most recent fire inspection was on 1/30/2025. I observed a sanitation inspection was last conducted on 5/14/2025 earning a Superior classification. You stated that you do provide routine transportation during the school year and for field trips in the summer children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. Your next inspection date on this vehicle is due 1/2026 and the insurance is valid through 11/2025. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. One concrete footing was exposed on the toddler playground. Three infant clips were attached to infant clothing. These were removed during the visit. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One topical ointment was not returned or discarded that did not have a written authorization. .0803(12) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 6, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to jennifer.davis@dhhs.nc.gov Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: •Chapter 3 in Caring for our Children - Pacifiers attached to strings or ribbons should not be placed around infants’ necks or attached to infants’ clothing due to strangulation hazards. •Any concrete footings should be covered and not exposed. •Leftover medications should be returned to parent or discarded within 72 hours. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The NC Child Care Health and Safety Resource Center, with support from the NC Division of Child Development and Early Education (DCDEE) has developed a webpage with resources to support early care and education programs immediately after an emergency or disaster event. Background: This project was introduced through funding from the NC Division of Child Development and Early Education (DCDEE) to address immediate post-disaster response in the context of Hurricane Ian from September 2022. For this project, we collaborated with partners from NC Emergency Management, NC Divisions of Public Health and Child and Family Well-Being, and UNC School of Global Public Health as well as Child Care Health Consultants, Active EPR Trainers, and Early Educators. Interviews and feedback produced resources and documents for early educators to use immediately after an emergency situation. Resources include: • Immediate Post-Disaster Self-Assessment for Early Educators - This Post-Disaster Self-Assessment Checklist is to be used by early educators as a first step after a disaster to assist with determining whether it is safe to open their facility. This can be used to map out the situation more clearly to Child Care Consultants (licensing) during Division of Child Development and Early Education (DCDEE) reporting. • EPR Plan Guidance - This resource includes guidance for early educators on how and when to reference their EPR Plan to plan next steps after a disaster. • Post-Disaster Child Care Center Sanitation Assessment Form - This tool was designed by the NC Division of Public Health (DPH) for Environmental Health Specialists and child care Emergency Preparedness and Response (EPR) Leads to complete together to assess the impact and needs of a child care facility following an emergency. • NC Division of Child Development and Early Education (DCDEE) Disaster Impact Report Portal - Portal for child care programs to report the impacts of declared disasters to DCDEE, share information for funding purposes, distribute funds if available, and provide data to state or federal officials. Resource Lists: • Staff and Child Trauma Support - This list can help early educators quickly access resources that support mental health and trauma responses for themselves, staff, children, and families. • Infant and Young Child Feeding in Emergencies (IYCF-E) - Resources to support safely feeding infants and young children during emergencies. • Additional Immediate Post-Disaster Resources •To clean pacifiers in the childcare room, you must have a food service station (countertop and food service handwashing sink), otherwise, they must be sent to the kitchen to be washed, rinsed, and sanitized [as defined in .2810 (f)]. The pacifiers should go through the complete wash-to-sanitize procedure at any time, if contaminated. Thus, each time they are dropped on the floor, they should be washed, rinsed, and sanitized. For this reason, it is easier for parents to provide multiple clean pacifiers for each child and then have staff send the soiled pacifiers home at the end of the day for the parents to clean. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 7/23/2025 Number Present: 80 Completed Date: 7/23/2025 Age: From 0 To 10 Total Minutes: 210 Time In: 09:40 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with April Forte, center director and Princess Brown, assistant director. Your program currently operates with a Five-star license effective April 4, 2024. Restrictions include daytime care, meets enhanced ratios and space. and meets enhanced ratios minus one in designated NC Pre-K classroom. The NC Secretary of State website was reviewed on 7/22/2025 and Child Development Schools North Carolina,LLC was listed as current and active. The program’s compliance history was 91% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, in gross motor play, and routine care. Five new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 7/22/2025. A fire drill was recorded 6/23/2025. A lock down drill for the facility was recorded 6/11/2025. . The most recent fire inspection was on 1/30/2025. I observed a sanitation inspection was last conducted on 5/14/2025 earning a Superior classification. You stated that you do provide routine transportation during the school year and for field trips in the summer children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. Your next inspection date on this vehicle is due 1/2026 and the insurance is valid through 11/2025. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. One concrete footing was exposed on the toddler playground. Three infant clips were attached to infant clothing. These were removed during the visit. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One topical ointment was not returned or discarded that did not have a written authorization. .0803(12) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 6, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to jennifer.davis@dhhs.nc.gov Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: •Chapter 3 in Caring for our Children - Pacifiers attached to strings or ribbons should not be placed around infants’ necks or attached to infants’ clothing due to strangulation hazards. •Any concrete footings should be covered and not exposed. •Leftover medications should be returned to parent or discarded within 72 hours. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The NC Child Care Health and Safety Resource Center, with support from the NC Division of Child Development and Early Education (DCDEE) has developed a webpage with resources to support early care and education programs immediately after an emergency or disaster event. Background: This project was introduced through funding from the NC Division of Child Development and Early Education (DCDEE) to address immediate post-disaster response in the context of Hurricane Ian from September 2022. For this project, we collaborated with partners from NC Emergency Management, NC Divisions of Public Health and Child and Family Well-Being, and UNC School of Global Public Health as well as Child Care Health Consultants, Active EPR Trainers, and Early Educators. Interviews and feedback produced resources and documents for early educators to use immediately after an emergency situation. Resources include: • Immediate Post-Disaster Self-Assessment for Early Educators - This Post-Disaster Self-Assessment Checklist is to be used by early educators as a first step after a disaster to assist with determining whether it is safe to open their facility. This can be used to map out the situation more clearly to Child Care Consultants (licensing) during Division of Child Development and Early Education (DCDEE) reporting. • EPR Plan Guidance - This resource includes guidance for early educators on how and when to reference their EPR Plan to plan next steps after a disaster. • Post-Disaster Child Care Center Sanitation Assessment Form - This tool was designed by the NC Division of Public Health (DPH) for Environmental Health Specialists and child care Emergency Preparedness and Response (EPR) Leads to complete together to assess the impact and needs of a child care facility following an emergency. • NC Division of Child Development and Early Education (DCDEE) Disaster Impact Report Portal - Portal for child care programs to report the impacts of declared disasters to DCDEE, share information for funding purposes, distribute funds if available, and provide data to state or federal officials. Resource Lists: • Staff and Child Trauma Support - This list can help early educators quickly access resources that support mental health and trauma responses for themselves, staff, children, and families. • Infant and Young Child Feeding in Emergencies (IYCF-E) - Resources to support safely feeding infants and young children during emergencies. • Additional Immediate Post-Disaster Resources •To clean pacifiers in the childcare room, you must have a food service station (countertop and food service handwashing sink), otherwise, they must be sent to the kitchen to be washed, rinsed, and sanitized [as defined in .2810 (f)]. The pacifiers should go through the complete wash-to-sanitize procedure at any time, if contaminated. Thus, each time they are dropped on the floor, they should be washed, rinsed, and sanitized. For this reason, it is easier for parents to provide multiple clean pacifiers for each child and then have staff send the soiled pacifiers home at the end of the day for the parents to clean. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0509 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 86 Completed Date: 12/18/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Jennifer Davis , childcare consultant with April Forte, center administrator. Your program currently operates with a Five Star license. Restrictions include first shift. meets enhanced space and ratios, and meets enhanced ratios minus one in designated NC Pre-K classroom. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/17/2024 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, outside in gross motor play, and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 11/26/2024 with a Superior classification. The last fire inspection was conducted 2/27/2024. Program records and required postings were monitored. A fire drill was conducted on 11/14/2024. A shelter in place drill was documented on 9/13/2024. An outdoor inspection was documented on 11/5/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked cabinets. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the afternoons for fourteen(14) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored one vehicle today. I observed a 2006 Chevrolet mini-bus, license tag EHC-9736. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due January 2025 and the insurance is valid through 11/15/2025. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, Ella Derr, and teacher, Jessica Rose. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 30, 2024. The classroom operates from 8 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use Teaching Strategies and Ready Rosie to communicate with parents. You verified that you incorporate family engagement by having events: open house, curriculum night, trunk or treat, and thankful Thursday, Additionally, parent volunteers are encourage to help out in the classroom regularly. . The following violations were cited during today’s visit: Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In Space 7, there was not sufficient dramatic play or fine motor materials. 10A NCAC 09 .0509(2) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. On the toddler playground, there were four riding toys that were visibly dirty. On the twos and the preschool playground, the stationary equipment had visible dirt that needs to be cleaned. .2822(a)(1-4) 721 All equipment and furnishings were not in good repair. In Space 2, there were four pillows that were torn. These were removed during the visit. In Space 6, there were three pillows that were torn. These were removed during the visit. On the toddler playground, the stationary equipment had chipping paint. G.S. 110-91(6); .0601(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two(2) topical medications were stored on a low shelf in the refrigerator. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, there was one bag of wipes accessible under the diapering table. In Space 6, there were three plastic bags and 5 bags of wipes accessible under the diapering table. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any chipping paint on playground equipment needs to be repaired. Visible dirt on toys and equipment should be cleaned. • You must notify your consultant 30 days prior to changing the ownership status of your facility. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336)317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .3009 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 86 Completed Date: 12/18/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Jennifer Davis , childcare consultant with April Forte, center administrator. Your program currently operates with a Five Star license. Restrictions include first shift. meets enhanced space and ratios, and meets enhanced ratios minus one in designated NC Pre-K classroom. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/17/2024 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, outside in gross motor play, and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 11/26/2024 with a Superior classification. The last fire inspection was conducted 2/27/2024. Program records and required postings were monitored. A fire drill was conducted on 11/14/2024. A shelter in place drill was documented on 9/13/2024. An outdoor inspection was documented on 11/5/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked cabinets. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the afternoons for fourteen(14) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored one vehicle today. I observed a 2006 Chevrolet mini-bus, license tag EHC-9736. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due January 2025 and the insurance is valid through 11/15/2025. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, Ella Derr, and teacher, Jessica Rose. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 30, 2024. The classroom operates from 8 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use Teaching Strategies and Ready Rosie to communicate with parents. You verified that you incorporate family engagement by having events: open house, curriculum night, trunk or treat, and thankful Thursday, Additionally, parent volunteers are encourage to help out in the classroom regularly. . The following violations were cited during today’s visit: Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In Space 7, there was not sufficient dramatic play or fine motor materials. 10A NCAC 09 .0509(2) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. On the toddler playground, there were four riding toys that were visibly dirty. On the twos and the preschool playground, the stationary equipment had visible dirt that needs to be cleaned. .2822(a)(1-4) 721 All equipment and furnishings were not in good repair. In Space 2, there were four pillows that were torn. These were removed during the visit. In Space 6, there were three pillows that were torn. These were removed during the visit. On the toddler playground, the stationary equipment had chipping paint. G.S. 110-91(6); .0601(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two(2) topical medications were stored on a low shelf in the refrigerator. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, there was one bag of wipes accessible under the diapering table. In Space 6, there were three plastic bags and 5 bags of wipes accessible under the diapering table. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any chipping paint on playground equipment needs to be repaired. Visible dirt on toys and equipment should be cleaned. • You must notify your consultant 30 days prior to changing the ownership status of your facility. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336)317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
G.S. 110-90 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 86 Completed Date: 12/18/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Jennifer Davis , childcare consultant with April Forte, center administrator. Your program currently operates with a Five Star license. Restrictions include first shift. meets enhanced space and ratios, and meets enhanced ratios minus one in designated NC Pre-K classroom. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/17/2024 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, outside in gross motor play, and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 11/26/2024 with a Superior classification. The last fire inspection was conducted 2/27/2024. Program records and required postings were monitored. A fire drill was conducted on 11/14/2024. A shelter in place drill was documented on 9/13/2024. An outdoor inspection was documented on 11/5/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked cabinets. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the afternoons for fourteen(14) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored one vehicle today. I observed a 2006 Chevrolet mini-bus, license tag EHC-9736. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due January 2025 and the insurance is valid through 11/15/2025. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, Ella Derr, and teacher, Jessica Rose. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 30, 2024. The classroom operates from 8 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use Teaching Strategies and Ready Rosie to communicate with parents. You verified that you incorporate family engagement by having events: open house, curriculum night, trunk or treat, and thankful Thursday, Additionally, parent volunteers are encourage to help out in the classroom regularly. . The following violations were cited during today’s visit: Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In Space 7, there was not sufficient dramatic play or fine motor materials. 10A NCAC 09 .0509(2) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. On the toddler playground, there were four riding toys that were visibly dirty. On the twos and the preschool playground, the stationary equipment had visible dirt that needs to be cleaned. .2822(a)(1-4) 721 All equipment and furnishings were not in good repair. In Space 2, there were four pillows that were torn. These were removed during the visit. In Space 6, there were three pillows that were torn. These were removed during the visit. On the toddler playground, the stationary equipment had chipping paint. G.S. 110-91(6); .0601(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two(2) topical medications were stored on a low shelf in the refrigerator. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, there was one bag of wipes accessible under the diapering table. In Space 6, there were three plastic bags and 5 bags of wipes accessible under the diapering table. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any chipping paint on playground equipment needs to be repaired. Visible dirt on toys and equipment should be cleaned. • You must notify your consultant 30 days prior to changing the ownership status of your facility. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336)317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
G.S. 110-91 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 86 Completed Date: 12/18/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Jennifer Davis , childcare consultant with April Forte, center administrator. Your program currently operates with a Five Star license. Restrictions include first shift. meets enhanced space and ratios, and meets enhanced ratios minus one in designated NC Pre-K classroom. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/17/2024 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, outside in gross motor play, and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 11/26/2024 with a Superior classification. The last fire inspection was conducted 2/27/2024. Program records and required postings were monitored. A fire drill was conducted on 11/14/2024. A shelter in place drill was documented on 9/13/2024. An outdoor inspection was documented on 11/5/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked cabinets. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the afternoons for fourteen(14) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored one vehicle today. I observed a 2006 Chevrolet mini-bus, license tag EHC-9736. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due January 2025 and the insurance is valid through 11/15/2025. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, Ella Derr, and teacher, Jessica Rose. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 30, 2024. The classroom operates from 8 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use Teaching Strategies and Ready Rosie to communicate with parents. You verified that you incorporate family engagement by having events: open house, curriculum night, trunk or treat, and thankful Thursday, Additionally, parent volunteers are encourage to help out in the classroom regularly. . The following violations were cited during today’s visit: Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In Space 7, there was not sufficient dramatic play or fine motor materials. 10A NCAC 09 .0509(2) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. On the toddler playground, there were four riding toys that were visibly dirty. On the twos and the preschool playground, the stationary equipment had visible dirt that needs to be cleaned. .2822(a)(1-4) 721 All equipment and furnishings were not in good repair. In Space 2, there were four pillows that were torn. These were removed during the visit. In Space 6, there were three pillows that were torn. These were removed during the visit. On the toddler playground, the stationary equipment had chipping paint. G.S. 110-91(6); .0601(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two(2) topical medications were stored on a low shelf in the refrigerator. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, there was one bag of wipes accessible under the diapering table. In Space 6, there were three plastic bags and 5 bags of wipes accessible under the diapering table. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any chipping paint on playground equipment needs to be repaired. Visible dirt on toys and equipment should be cleaned. • You must notify your consultant 30 days prior to changing the ownership status of your facility. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336)317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 86 Completed Date: 12/18/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements, including compliance with requirements located in Child Care Rule Section .3000 in space four, where children participating in the NC Pre-K program are cared for. This visit was conducted by Jennifer Davis , childcare consultant with April Forte, center administrator. Your program currently operates with a Five Star license. Restrictions include first shift. meets enhanced space and ratios, and meets enhanced ratios minus one in designated NC Pre-K classroom. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/17/2024 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, outside in gross motor play, and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 11/26/2024 with a Superior classification. The last fire inspection was conducted 2/27/2024. Program records and required postings were monitored. A fire drill was conducted on 11/14/2024. A shelter in place drill was documented on 9/13/2024. An outdoor inspection was documented on 11/5/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked cabinets. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the afternoons for fourteen(14) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored one vehicle today. I observed a 2006 Chevrolet mini-bus, license tag EHC-9736. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due January 2025 and the insurance is valid through 11/15/2025. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teacher, Ella Derr, and teacher, Jessica Rose. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 30, 2024. The classroom operates from 8 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use Teaching Strategies and Ready Rosie to communicate with parents. You verified that you incorporate family engagement by having events: open house, curriculum night, trunk or treat, and thankful Thursday, Additionally, parent volunteers are encourage to help out in the classroom regularly. . The following violations were cited during today’s visit: Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In Space 7, there was not sufficient dramatic play or fine motor materials. 10A NCAC 09 .0509(2) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. On the toddler playground, there were four riding toys that were visibly dirty. On the twos and the preschool playground, the stationary equipment had visible dirt that needs to be cleaned. .2822(a)(1-4) 721 All equipment and furnishings were not in good repair. In Space 2, there were four pillows that were torn. These were removed during the visit. In Space 6, there were three pillows that were torn. These were removed during the visit. On the toddler playground, the stationary equipment had chipping paint. G.S. 110-91(6); .0601(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two(2) topical medications were stored on a low shelf in the refrigerator. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, there was one bag of wipes accessible under the diapering table. In Space 6, there were three plastic bags and 5 bags of wipes accessible under the diapering table. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any chipping paint on playground equipment needs to be repaired. Visible dirt on toys and equipment should be cleaned. • You must notify your consultant 30 days prior to changing the ownership status of your facility. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336)317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 89 Completed Date: 7/24/2024 Age: From 0 To 11 Total Minutes: 230 Time In: 09:35 AM Time Out: 01:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Jennifer Davis, child care consultant with April Forte, administrator. Your program currently operates with a five-star license. Restrictions include daytime care only, meets enhanced ratios and space, and enhanced ratios minus one in designated NC Pre-K classroom. This program is operated by Child Development Schools North Carolina, LLC which was current as listed on the NC Secretary of State website. A sanitation inspection was completed on 1/22/2024 with a Superior classification. A fire inspection was conducted on 2/27/2024. The program’s compliance history was 100% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children playing in centers, in group activities, and routine care. Ten(10) new staff was reported. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. I observed one emergency medication and topical ointments and creams. Permission slips were current. Storage hazardous items was monitored today. The playgrounds were observed today. There was not sufficient mulch under stationary equipment and swings. Ms. Forte stated that they had an order in but it was not delivered in May and they had to find a new vendor. The program does provide transportation to and from school for some children enrolled in the program. A playground inspection was recorded 7/10/2024 . A fire drill was recorded 7/18/2024 . A lock down drill for the facility was recorded 6/14/2024. The following violations were cited during today’s visit: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the classroom for children ages two and three, there were small pieces of chalk accessible and pipe cleaners. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete first aid from an approved training organization. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff did not complete CPR from an approved training organization. .1102(d) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing under stationary equipment and swings on three playgrounds was not six inches. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before August 7, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to: jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: · Mulch should meet depth requirement under stationary equipment and swings at all times. Additional orders should be requested when this is not met. · There is an approved CPR/First Aid list on the DCDEE website which should be checked for training. I emailed a copy of it during the visit today. · Any small pieces should be removed from the classrooms for children under age three. This was corrected during today's visit. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336) 317-5041· jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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Generated from this facility's specific inspection record
- 1The Dec 1, 2025 inspection noted: “Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/1/2025 Number Pres…” — what has changed since then?
- 2The Aug 11, 2025 inspection noted: “Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0825-078L Visit Date: 8/11/2025 N…” — what has changed since then?
- 3The Jul 23, 2025 inspection noted: “Name of Operation: Childcare Network #299 Facility ID: 34001419 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 7/23/2025 Number Pres…” — what has changed since then?
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