Canterbury Kids

10A NCAC 09 .0302 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 2/25/2026 Number Present: 35 Completed Date: 2/25/2026 Age: From 2 To 5 Total Minutes: 160 Time In: 09:50 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Victoria Blevins, Co-Owner. Your program currently operates with a 1-Star license effective 5/17/2024. Restrictions include 1st shift care, no cooking allowed, and children under 2 ½ years of age in rooms with direct exits only. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in conversations and activities with their teachers and in centers, playing outdoors, participating in Spanish, yoga and general routines, and eating lunch during the visit. No new staff members were reported at this program. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Criminal Background Checks. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. Storage of hazardous items was monitored today and found to be in compliance. The most recent playground inspection was recorded 1/23/2026. A fire drill was recorded on 2/20/2026. The most recent shelter-in-place drill for the facility was conducted on 1/20/2026. The most recent fire inspection was completed on 8/15/2025; a copy of this inspection was provided to me during the visit. I observed a sanitation inspection was last conducted on 12/08/2025 earning a Superior classification. The program does not participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child enrolled in Space 2 did not have a time of arrival recorded. 10A NCAC 09 .0302(d)(4) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not observed to be recorded for the month of September, 2025. .0604(t); .0302(d)(5) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child enrolled with an emergency medication in Space 1 did not have a permission to administer medication form with the subject medical condition or allergic reaction recorded. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 3/11/2026. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 4948 Martin View Lane Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. The following Technical Assistance was provided during the visit: A fire drill was not observed to be recorded for the month of September, 2025. It is imperative for all required drills to be recorded accurately and on file for review. Ms. Blevins showed me a fire drill was scheduled on her calendar for a date in September and that this drill would have been completed, but was not recorded accidentally. You may consider recorded fire drills on the drill log as soon as they occur each month. You may also consider reviewing your emergency drill logs every quarter to ensure all completed drills have been recorded. Consultation Provided During Visit: Monitor all metal posts on the playground for developing rust. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab. Specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown-stewart@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov (336) 317-5003 For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 2/25/2026 Number Present: 35 Completed Date: 2/25/2026 Age: From 2 To 5 Total Minutes: 160 Time In: 09:50 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Victoria Blevins, Co-Owner. Your program currently operates with a 1-Star license effective 5/17/2024. Restrictions include 1st shift care, no cooking allowed, and children under 2 ½ years of age in rooms with direct exits only. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaging in conversations and activities with their teachers and in centers, playing outdoors, participating in Spanish, yoga and general routines, and eating lunch during the visit. No new staff members were reported at this program. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Criminal Background Checks. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. Storage of hazardous items was monitored today and found to be in compliance. The most recent playground inspection was recorded 1/23/2026. A fire drill was recorded on 2/20/2026. The most recent shelter-in-place drill for the facility was conducted on 1/20/2026. The most recent fire inspection was completed on 8/15/2025; a copy of this inspection was provided to me during the visit. I observed a sanitation inspection was last conducted on 12/08/2025 earning a Superior classification. The program does not participate in aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child enrolled in Space 2 did not have a time of arrival recorded. 10A NCAC 09 .0302(d)(4) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not observed to be recorded for the month of September, 2025. .0604(t); .0302(d)(5) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child enrolled with an emergency medication in Space 1 did not have a permission to administer medication form with the subject medical condition or allergic reaction recorded. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 3/11/2026. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 4948 Martin View Lane Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. The following Technical Assistance was provided during the visit: A fire drill was not observed to be recorded for the month of September, 2025. It is imperative for all required drills to be recorded accurately and on file for review. Ms. Blevins showed me a fire drill was scheduled on her calendar for a date in September and that this drill would have been completed, but was not recorded accidentally. You may consider recorded fire drills on the drill log as soon as they occur each month. You may also consider reviewing your emergency drill logs every quarter to ensure all completed drills have been recorded. Consultation Provided During Visit: Monitor all metal posts on the playground for developing rust. On-Going Professional Development In addition to the required Health and Safety Trainings, staff can access professional development training on the DCDEE website in Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Orientation and Regulatory. Updated training modules are being added, including a Child Care Rule Rollout with new rules effective July 1, 2025, found under the Regulatory tab. Specifically, under the Orientation tab, I would encourage all staff to complete the training for “Child Development Module.” This training module provides a basic overview about child development and is designed to help early educators support infants, toddlers, and preschool children to reach their next developmental milestone. In addition to gaining introductory knowledge about child development, early educators will learn about the many resources and professional agencies available in North Carolina to help with promoting a responsive and engaging learning environment to support all children served. Upon completion, participants will receive one (1) contact hour credit (CHC). An individual NCID username and password is needed to access the DCDEE Moodle. If you experience problems with Moodle, contact dcdee_moodle_support@dhhs.nc.gov for assistance. For other training-related questions, please contact the Training and Program Development Consultant, Amia Eaton by calling (919) 814-6365 or emailing her at Amia.Eaton@dhhs.nc.gov At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown-stewart@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov (336) 317-5003 For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 50 Completed Date: 8/12/2025 Age: From 2 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Stephanie Spencer, Center Director assisted me with the visit. Your program currently operates with a one-star license, issued May 17, 2025. The sanitation inspection was completed 3/31/2025 with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 80% percent as of 8/12/25. All programs are required to maintain 75% compliance. Upon arrival, the license was posted and restrictions were observed in compliance. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. Supervision was adequate during the visit. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and napping during the visit. I observed interactions between staff and children. Storage of hazardous items was monitored and found to be in compliance. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff and children’s files were monitored per DCDEE procedures during today’s visit. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored and observed to be in compliance for one year. A fire drill was conducted on 7/17/2025. A lockdown drill was completed on 7/22/2025. A playground inspection was completed on 8/04/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection for the facility was conducted on 7/26/2024. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. GS 110-91(7);.0713(a-d) 432 The center did not have developmentally appropriate equipment and materials accessible daily. Art materials were observed in Space 4 stored greater than five feet in cabinets, but an art center accessible to children was not observed in the classroom. GS 110-91(12);10A NCAC 09 .0509(1) 721 All equipment and furnishings were not in good repair. A plastic shovel on the playground was observed to be cracked and sharp to the touch. G.S. 110-91(6); .0601(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. The Benadryl for two children enrolled in Spaces 1 and 3 were not labeled with the children's names. 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a classroom designated for children two and three years of age, a sealed plastic bag with lollipops was observed in an unlatched drawer less than five feet from the ground. In Space 2, the classroom designated for children two years of age, one open plastic diaper wrapper was observed under the unlatched changing table. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not observed on file for one new staff member and one existing staff member prior to employment. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information forms were not renewed annually for four volunteers. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The applications for three children enrolled were not observed in the Ready to Go file. .0607(d)(10) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, mulch was measured at two inches around the base of the dome climbing structure. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorizations for topical ointment were not observed on file for three children enrolled in Space 2 for one baby powder, one sunscreen powder, and one diaper cream. The medication authorization for an over-the-counter medication for one child in Space 2 was not observed on file for review. The medication authorization form for one prescription medication for one child enrolled in Space 1 was not observed on file for review. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The TB screening form for one volunteer present during the visit was not signed by a medical professional. .0701(d) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. The health questionnaires for four volunteers were not renewed annually. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/26/2025. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor staff: child ratios. Technical Assistance Provided During Visit: Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. It is critical to meet the staff: child ratios followed by the program at all times to ensure the safety of children enrolled. Ms. Spencer stated she did not realize a volunteer could not be counted in staff: child ratio. Children who attend part-time left at 12:30 p.m., and staff: child ratios were brought back into compliance in these two classrooms. We discussed that moving forward, Ms. Spencer will plan her summer care schedules accordingly to ensure she maintains staff: child ratios at all times. Until the summer schedule ends, Ms. Spencer stated she will move one child three years of age from Space 1 to Space 2, and the child two years of age from Space 1 to Space 2. She also stated she would serve as the second staff member in Space 2. The most recent fire inspection for the facility was conducted on 7/26/2024. The medication authorization form for one emergency medication for one child enrolled in Space 1 and for Benadryl for one child enrolled in Space 2 were not available for review. The TB screening form for one volunteer present during the visit was not signed by a medical professional. It is imperative that all required inspections and records are current and onsite for review at all times to ensure the health and safety of children enrolled. You may consider monitoring all medication documentation as it arrives and prior to parents leaving it with teachers and/or administration to ensure all records remain complete and current. You may also consider setting a reminder on your paper or electronic calendar to schedule a fire inspection at least three weeks prior to its due date. Ms. Spencer placed an online request for a fire inspection and placed a reminder on her calendar for this inspection for next year during the visit. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. It is necessary for all staff members to be linked to the center’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Spencer stated she has the instructions I sent via email to complete this process, and I forwarded each of these emails to Ms. Spencer again following the visit. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. On the playground, mulch was measured at two inches around the base of the dome climbing structure. It is imperative the outdoor learning environment is a safe place for children to engage with and explore at all times. Ms. Spencer stated she already has rubber mulch for this area. She has scheduled someone to come out to spread the mulch within the next two weeks. You may consider ordering mulch earlier when it is observed the fabric weed block is beginning to emerge. Consultation Provided During Visit: The following Child Care Rule was reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) regarding tuberculosis screenings required to be completed within 12 months prior to employment Please ensure all doors with locks do not catch and function so they lock properly each time they are closed. Remember to update your Emergency Preparedness and Response Plan in the Risk Management Portal (https://rmp.nc.gov/portal/portal.aspx# ) before 8/14/2025. If you have any issues accessing this Portal or navigating the Portal, please contact Amia Eaton, Training and Program Development Consultant at (919) 814-6365 or amia.eaton@dhhs.nc.gov. Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary and enrollment worksheet were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 50 Completed Date: 8/12/2025 Age: From 2 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Stephanie Spencer, Center Director assisted me with the visit. Your program currently operates with a one-star license, issued May 17, 2025. The sanitation inspection was completed 3/31/2025 with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 80% percent as of 8/12/25. All programs are required to maintain 75% compliance. Upon arrival, the license was posted and restrictions were observed in compliance. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. Supervision was adequate during the visit. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and napping during the visit. I observed interactions between staff and children. Storage of hazardous items was monitored and found to be in compliance. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff and children’s files were monitored per DCDEE procedures during today’s visit. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored and observed to be in compliance for one year. A fire drill was conducted on 7/17/2025. A lockdown drill was completed on 7/22/2025. A playground inspection was completed on 8/04/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection for the facility was conducted on 7/26/2024. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. GS 110-91(7);.0713(a-d) 432 The center did not have developmentally appropriate equipment and materials accessible daily. Art materials were observed in Space 4 stored greater than five feet in cabinets, but an art center accessible to children was not observed in the classroom. GS 110-91(12);10A NCAC 09 .0509(1) 721 All equipment and furnishings were not in good repair. A plastic shovel on the playground was observed to be cracked and sharp to the touch. G.S. 110-91(6); .0601(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. The Benadryl for two children enrolled in Spaces 1 and 3 were not labeled with the children's names. 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a classroom designated for children two and three years of age, a sealed plastic bag with lollipops was observed in an unlatched drawer less than five feet from the ground. In Space 2, the classroom designated for children two years of age, one open plastic diaper wrapper was observed under the unlatched changing table. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not observed on file for one new staff member and one existing staff member prior to employment. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information forms were not renewed annually for four volunteers. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The applications for three children enrolled were not observed in the Ready to Go file. .0607(d)(10) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, mulch was measured at two inches around the base of the dome climbing structure. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorizations for topical ointment were not observed on file for three children enrolled in Space 2 for one baby powder, one sunscreen powder, and one diaper cream. The medication authorization for an over-the-counter medication for one child in Space 2 was not observed on file for review. The medication authorization form for one prescription medication for one child enrolled in Space 1 was not observed on file for review. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The TB screening form for one volunteer present during the visit was not signed by a medical professional. .0701(d) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. The health questionnaires for four volunteers were not renewed annually. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/26/2025. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor staff: child ratios. Technical Assistance Provided During Visit: Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. It is critical to meet the staff: child ratios followed by the program at all times to ensure the safety of children enrolled. Ms. Spencer stated she did not realize a volunteer could not be counted in staff: child ratio. Children who attend part-time left at 12:30 p.m., and staff: child ratios were brought back into compliance in these two classrooms. We discussed that moving forward, Ms. Spencer will plan her summer care schedules accordingly to ensure she maintains staff: child ratios at all times. Until the summer schedule ends, Ms. Spencer stated she will move one child three years of age from Space 1 to Space 2, and the child two years of age from Space 1 to Space 2. She also stated she would serve as the second staff member in Space 2. The most recent fire inspection for the facility was conducted on 7/26/2024. The medication authorization form for one emergency medication for one child enrolled in Space 1 and for Benadryl for one child enrolled in Space 2 were not available for review. The TB screening form for one volunteer present during the visit was not signed by a medical professional. It is imperative that all required inspections and records are current and onsite for review at all times to ensure the health and safety of children enrolled. You may consider monitoring all medication documentation as it arrives and prior to parents leaving it with teachers and/or administration to ensure all records remain complete and current. You may also consider setting a reminder on your paper or electronic calendar to schedule a fire inspection at least three weeks prior to its due date. Ms. Spencer placed an online request for a fire inspection and placed a reminder on her calendar for this inspection for next year during the visit. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. It is necessary for all staff members to be linked to the center’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Spencer stated she has the instructions I sent via email to complete this process, and I forwarded each of these emails to Ms. Spencer again following the visit. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. On the playground, mulch was measured at two inches around the base of the dome climbing structure. It is imperative the outdoor learning environment is a safe place for children to engage with and explore at all times. Ms. Spencer stated she already has rubber mulch for this area. She has scheduled someone to come out to spread the mulch within the next two weeks. You may consider ordering mulch earlier when it is observed the fabric weed block is beginning to emerge. Consultation Provided During Visit: The following Child Care Rule was reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) regarding tuberculosis screenings required to be completed within 12 months prior to employment Please ensure all doors with locks do not catch and function so they lock properly each time they are closed. Remember to update your Emergency Preparedness and Response Plan in the Risk Management Portal (https://rmp.nc.gov/portal/portal.aspx# ) before 8/14/2025. If you have any issues accessing this Portal or navigating the Portal, please contact Amia Eaton, Training and Program Development Consultant at (919) 814-6365 or amia.eaton@dhhs.nc.gov. Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary and enrollment worksheet were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 50 Completed Date: 8/12/2025 Age: From 2 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Stephanie Spencer, Center Director assisted me with the visit. Your program currently operates with a one-star license, issued May 17, 2025. The sanitation inspection was completed 3/31/2025 with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 80% percent as of 8/12/25. All programs are required to maintain 75% compliance. Upon arrival, the license was posted and restrictions were observed in compliance. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. Supervision was adequate during the visit. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and napping during the visit. I observed interactions between staff and children. Storage of hazardous items was monitored and found to be in compliance. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff and children’s files were monitored per DCDEE procedures during today’s visit. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored and observed to be in compliance for one year. A fire drill was conducted on 7/17/2025. A lockdown drill was completed on 7/22/2025. A playground inspection was completed on 8/04/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection for the facility was conducted on 7/26/2024. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. GS 110-91(7);.0713(a-d) 432 The center did not have developmentally appropriate equipment and materials accessible daily. Art materials were observed in Space 4 stored greater than five feet in cabinets, but an art center accessible to children was not observed in the classroom. GS 110-91(12);10A NCAC 09 .0509(1) 721 All equipment and furnishings were not in good repair. A plastic shovel on the playground was observed to be cracked and sharp to the touch. G.S. 110-91(6); .0601(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. The Benadryl for two children enrolled in Spaces 1 and 3 were not labeled with the children's names. 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a classroom designated for children two and three years of age, a sealed plastic bag with lollipops was observed in an unlatched drawer less than five feet from the ground. In Space 2, the classroom designated for children two years of age, one open plastic diaper wrapper was observed under the unlatched changing table. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not observed on file for one new staff member and one existing staff member prior to employment. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information forms were not renewed annually for four volunteers. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The applications for three children enrolled were not observed in the Ready to Go file. .0607(d)(10) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, mulch was measured at two inches around the base of the dome climbing structure. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorizations for topical ointment were not observed on file for three children enrolled in Space 2 for one baby powder, one sunscreen powder, and one diaper cream. The medication authorization for an over-the-counter medication for one child in Space 2 was not observed on file for review. The medication authorization form for one prescription medication for one child enrolled in Space 1 was not observed on file for review. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The TB screening form for one volunteer present during the visit was not signed by a medical professional. .0701(d) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. The health questionnaires for four volunteers were not renewed annually. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/26/2025. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor staff: child ratios. Technical Assistance Provided During Visit: Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. It is critical to meet the staff: child ratios followed by the program at all times to ensure the safety of children enrolled. Ms. Spencer stated she did not realize a volunteer could not be counted in staff: child ratio. Children who attend part-time left at 12:30 p.m., and staff: child ratios were brought back into compliance in these two classrooms. We discussed that moving forward, Ms. Spencer will plan her summer care schedules accordingly to ensure she maintains staff: child ratios at all times. Until the summer schedule ends, Ms. Spencer stated she will move one child three years of age from Space 1 to Space 2, and the child two years of age from Space 1 to Space 2. She also stated she would serve as the second staff member in Space 2. The most recent fire inspection for the facility was conducted on 7/26/2024. The medication authorization form for one emergency medication for one child enrolled in Space 1 and for Benadryl for one child enrolled in Space 2 were not available for review. The TB screening form for one volunteer present during the visit was not signed by a medical professional. It is imperative that all required inspections and records are current and onsite for review at all times to ensure the health and safety of children enrolled. You may consider monitoring all medication documentation as it arrives and prior to parents leaving it with teachers and/or administration to ensure all records remain complete and current. You may also consider setting a reminder on your paper or electronic calendar to schedule a fire inspection at least three weeks prior to its due date. Ms. Spencer placed an online request for a fire inspection and placed a reminder on her calendar for this inspection for next year during the visit. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. It is necessary for all staff members to be linked to the center’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Spencer stated she has the instructions I sent via email to complete this process, and I forwarded each of these emails to Ms. Spencer again following the visit. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. On the playground, mulch was measured at two inches around the base of the dome climbing structure. It is imperative the outdoor learning environment is a safe place for children to engage with and explore at all times. Ms. Spencer stated she already has rubber mulch for this area. She has scheduled someone to come out to spread the mulch within the next two weeks. You may consider ordering mulch earlier when it is observed the fabric weed block is beginning to emerge. Consultation Provided During Visit: The following Child Care Rule was reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) regarding tuberculosis screenings required to be completed within 12 months prior to employment Please ensure all doors with locks do not catch and function so they lock properly each time they are closed. Remember to update your Emergency Preparedness and Response Plan in the Risk Management Portal (https://rmp.nc.gov/portal/portal.aspx# ) before 8/14/2025. If you have any issues accessing this Portal or navigating the Portal, please contact Amia Eaton, Training and Program Development Consultant at (919) 814-6365 or amia.eaton@dhhs.nc.gov. Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary and enrollment worksheet were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 50 Completed Date: 8/12/2025 Age: From 2 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Stephanie Spencer, Center Director assisted me with the visit. Your program currently operates with a one-star license, issued May 17, 2025. The sanitation inspection was completed 3/31/2025 with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 80% percent as of 8/12/25. All programs are required to maintain 75% compliance. Upon arrival, the license was posted and restrictions were observed in compliance. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. Supervision was adequate during the visit. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and napping during the visit. I observed interactions between staff and children. Storage of hazardous items was monitored and found to be in compliance. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff and children’s files were monitored per DCDEE procedures during today’s visit. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored and observed to be in compliance for one year. A fire drill was conducted on 7/17/2025. A lockdown drill was completed on 7/22/2025. A playground inspection was completed on 8/04/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection for the facility was conducted on 7/26/2024. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. GS 110-91(7);.0713(a-d) 432 The center did not have developmentally appropriate equipment and materials accessible daily. Art materials were observed in Space 4 stored greater than five feet in cabinets, but an art center accessible to children was not observed in the classroom. GS 110-91(12);10A NCAC 09 .0509(1) 721 All equipment and furnishings were not in good repair. A plastic shovel on the playground was observed to be cracked and sharp to the touch. G.S. 110-91(6); .0601(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. The Benadryl for two children enrolled in Spaces 1 and 3 were not labeled with the children's names. 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a classroom designated for children two and three years of age, a sealed plastic bag with lollipops was observed in an unlatched drawer less than five feet from the ground. In Space 2, the classroom designated for children two years of age, one open plastic diaper wrapper was observed under the unlatched changing table. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not observed on file for one new staff member and one existing staff member prior to employment. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information forms were not renewed annually for four volunteers. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The applications for three children enrolled were not observed in the Ready to Go file. .0607(d)(10) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, mulch was measured at two inches around the base of the dome climbing structure. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorizations for topical ointment were not observed on file for three children enrolled in Space 2 for one baby powder, one sunscreen powder, and one diaper cream. The medication authorization for an over-the-counter medication for one child in Space 2 was not observed on file for review. The medication authorization form for one prescription medication for one child enrolled in Space 1 was not observed on file for review. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The TB screening form for one volunteer present during the visit was not signed by a medical professional. .0701(d) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. The health questionnaires for four volunteers were not renewed annually. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/26/2025. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor staff: child ratios. Technical Assistance Provided During Visit: Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. It is critical to meet the staff: child ratios followed by the program at all times to ensure the safety of children enrolled. Ms. Spencer stated she did not realize a volunteer could not be counted in staff: child ratio. Children who attend part-time left at 12:30 p.m., and staff: child ratios were brought back into compliance in these two classrooms. We discussed that moving forward, Ms. Spencer will plan her summer care schedules accordingly to ensure she maintains staff: child ratios at all times. Until the summer schedule ends, Ms. Spencer stated she will move one child three years of age from Space 1 to Space 2, and the child two years of age from Space 1 to Space 2. She also stated she would serve as the second staff member in Space 2. The most recent fire inspection for the facility was conducted on 7/26/2024. The medication authorization form for one emergency medication for one child enrolled in Space 1 and for Benadryl for one child enrolled in Space 2 were not available for review. The TB screening form for one volunteer present during the visit was not signed by a medical professional. It is imperative that all required inspections and records are current and onsite for review at all times to ensure the health and safety of children enrolled. You may consider monitoring all medication documentation as it arrives and prior to parents leaving it with teachers and/or administration to ensure all records remain complete and current. You may also consider setting a reminder on your paper or electronic calendar to schedule a fire inspection at least three weeks prior to its due date. Ms. Spencer placed an online request for a fire inspection and placed a reminder on her calendar for this inspection for next year during the visit. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. It is necessary for all staff members to be linked to the center’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Spencer stated she has the instructions I sent via email to complete this process, and I forwarded each of these emails to Ms. Spencer again following the visit. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. On the playground, mulch was measured at two inches around the base of the dome climbing structure. It is imperative the outdoor learning environment is a safe place for children to engage with and explore at all times. Ms. Spencer stated she already has rubber mulch for this area. She has scheduled someone to come out to spread the mulch within the next two weeks. You may consider ordering mulch earlier when it is observed the fabric weed block is beginning to emerge. Consultation Provided During Visit: The following Child Care Rule was reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) regarding tuberculosis screenings required to be completed within 12 months prior to employment Please ensure all doors with locks do not catch and function so they lock properly each time they are closed. Remember to update your Emergency Preparedness and Response Plan in the Risk Management Portal (https://rmp.nc.gov/portal/portal.aspx# ) before 8/14/2025. If you have any issues accessing this Portal or navigating the Portal, please contact Amia Eaton, Training and Program Development Consultant at (919) 814-6365 or amia.eaton@dhhs.nc.gov. Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary and enrollment worksheet were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 50 Completed Date: 8/12/2025 Age: From 2 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Stephanie Spencer, Center Director assisted me with the visit. Your program currently operates with a one-star license, issued May 17, 2025. The sanitation inspection was completed 3/31/2025 with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 80% percent as of 8/12/25. All programs are required to maintain 75% compliance. Upon arrival, the license was posted and restrictions were observed in compliance. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. Supervision was adequate during the visit. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and napping during the visit. I observed interactions between staff and children. Storage of hazardous items was monitored and found to be in compliance. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff and children’s files were monitored per DCDEE procedures during today’s visit. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored and observed to be in compliance for one year. A fire drill was conducted on 7/17/2025. A lockdown drill was completed on 7/22/2025. A playground inspection was completed on 8/04/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection for the facility was conducted on 7/26/2024. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. GS 110-91(7);.0713(a-d) 432 The center did not have developmentally appropriate equipment and materials accessible daily. Art materials were observed in Space 4 stored greater than five feet in cabinets, but an art center accessible to children was not observed in the classroom. GS 110-91(12);10A NCAC 09 .0509(1) 721 All equipment and furnishings were not in good repair. A plastic shovel on the playground was observed to be cracked and sharp to the touch. G.S. 110-91(6); .0601(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. The Benadryl for two children enrolled in Spaces 1 and 3 were not labeled with the children's names. 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a classroom designated for children two and three years of age, a sealed plastic bag with lollipops was observed in an unlatched drawer less than five feet from the ground. In Space 2, the classroom designated for children two years of age, one open plastic diaper wrapper was observed under the unlatched changing table. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not observed on file for one new staff member and one existing staff member prior to employment. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information forms were not renewed annually for four volunteers. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The applications for three children enrolled were not observed in the Ready to Go file. .0607(d)(10) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, mulch was measured at two inches around the base of the dome climbing structure. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorizations for topical ointment were not observed on file for three children enrolled in Space 2 for one baby powder, one sunscreen powder, and one diaper cream. The medication authorization for an over-the-counter medication for one child in Space 2 was not observed on file for review. The medication authorization form for one prescription medication for one child enrolled in Space 1 was not observed on file for review. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The TB screening form for one volunteer present during the visit was not signed by a medical professional. .0701(d) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. The health questionnaires for four volunteers were not renewed annually. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/26/2025. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor staff: child ratios. Technical Assistance Provided During Visit: Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. It is critical to meet the staff: child ratios followed by the program at all times to ensure the safety of children enrolled. Ms. Spencer stated she did not realize a volunteer could not be counted in staff: child ratio. Children who attend part-time left at 12:30 p.m., and staff: child ratios were brought back into compliance in these two classrooms. We discussed that moving forward, Ms. Spencer will plan her summer care schedules accordingly to ensure she maintains staff: child ratios at all times. Until the summer schedule ends, Ms. Spencer stated she will move one child three years of age from Space 1 to Space 2, and the child two years of age from Space 1 to Space 2. She also stated she would serve as the second staff member in Space 2. The most recent fire inspection for the facility was conducted on 7/26/2024. The medication authorization form for one emergency medication for one child enrolled in Space 1 and for Benadryl for one child enrolled in Space 2 were not available for review. The TB screening form for one volunteer present during the visit was not signed by a medical professional. It is imperative that all required inspections and records are current and onsite for review at all times to ensure the health and safety of children enrolled. You may consider monitoring all medication documentation as it arrives and prior to parents leaving it with teachers and/or administration to ensure all records remain complete and current. You may also consider setting a reminder on your paper or electronic calendar to schedule a fire inspection at least three weeks prior to its due date. Ms. Spencer placed an online request for a fire inspection and placed a reminder on her calendar for this inspection for next year during the visit. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. It is necessary for all staff members to be linked to the center’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Spencer stated she has the instructions I sent via email to complete this process, and I forwarded each of these emails to Ms. Spencer again following the visit. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. On the playground, mulch was measured at two inches around the base of the dome climbing structure. It is imperative the outdoor learning environment is a safe place for children to engage with and explore at all times. Ms. Spencer stated she already has rubber mulch for this area. She has scheduled someone to come out to spread the mulch within the next two weeks. You may consider ordering mulch earlier when it is observed the fabric weed block is beginning to emerge. Consultation Provided During Visit: The following Child Care Rule was reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) regarding tuberculosis screenings required to be completed within 12 months prior to employment Please ensure all doors with locks do not catch and function so they lock properly each time they are closed. Remember to update your Emergency Preparedness and Response Plan in the Risk Management Portal (https://rmp.nc.gov/portal/portal.aspx# ) before 8/14/2025. If you have any issues accessing this Portal or navigating the Portal, please contact Amia Eaton, Training and Program Development Consultant at (919) 814-6365 or amia.eaton@dhhs.nc.gov. Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary and enrollment worksheet were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 50 Completed Date: 8/12/2025 Age: From 2 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Stephanie Spencer, Center Director assisted me with the visit. Your program currently operates with a one-star license, issued May 17, 2025. The sanitation inspection was completed 3/31/2025 with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 80% percent as of 8/12/25. All programs are required to maintain 75% compliance. Upon arrival, the license was posted and restrictions were observed in compliance. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. Supervision was adequate during the visit. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and napping during the visit. I observed interactions between staff and children. Storage of hazardous items was monitored and found to be in compliance. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff and children’s files were monitored per DCDEE procedures during today’s visit. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored and observed to be in compliance for one year. A fire drill was conducted on 7/17/2025. A lockdown drill was completed on 7/22/2025. A playground inspection was completed on 8/04/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection for the facility was conducted on 7/26/2024. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. GS 110-91(7);.0713(a-d) 432 The center did not have developmentally appropriate equipment and materials accessible daily. Art materials were observed in Space 4 stored greater than five feet in cabinets, but an art center accessible to children was not observed in the classroom. GS 110-91(12);10A NCAC 09 .0509(1) 721 All equipment and furnishings were not in good repair. A plastic shovel on the playground was observed to be cracked and sharp to the touch. G.S. 110-91(6); .0601(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. The Benadryl for two children enrolled in Spaces 1 and 3 were not labeled with the children's names. 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a classroom designated for children two and three years of age, a sealed plastic bag with lollipops was observed in an unlatched drawer less than five feet from the ground. In Space 2, the classroom designated for children two years of age, one open plastic diaper wrapper was observed under the unlatched changing table. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not observed on file for one new staff member and one existing staff member prior to employment. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information forms were not renewed annually for four volunteers. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The applications for three children enrolled were not observed in the Ready to Go file. .0607(d)(10) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, mulch was measured at two inches around the base of the dome climbing structure. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorizations for topical ointment were not observed on file for three children enrolled in Space 2 for one baby powder, one sunscreen powder, and one diaper cream. The medication authorization for an over-the-counter medication for one child in Space 2 was not observed on file for review. The medication authorization form for one prescription medication for one child enrolled in Space 1 was not observed on file for review. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The TB screening form for one volunteer present during the visit was not signed by a medical professional. .0701(d) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. The health questionnaires for four volunteers were not renewed annually. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/26/2025. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor staff: child ratios. Technical Assistance Provided During Visit: Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. It is critical to meet the staff: child ratios followed by the program at all times to ensure the safety of children enrolled. Ms. Spencer stated she did not realize a volunteer could not be counted in staff: child ratio. Children who attend part-time left at 12:30 p.m., and staff: child ratios were brought back into compliance in these two classrooms. We discussed that moving forward, Ms. Spencer will plan her summer care schedules accordingly to ensure she maintains staff: child ratios at all times. Until the summer schedule ends, Ms. Spencer stated she will move one child three years of age from Space 1 to Space 2, and the child two years of age from Space 1 to Space 2. She also stated she would serve as the second staff member in Space 2. The most recent fire inspection for the facility was conducted on 7/26/2024. The medication authorization form for one emergency medication for one child enrolled in Space 1 and for Benadryl for one child enrolled in Space 2 were not available for review. The TB screening form for one volunteer present during the visit was not signed by a medical professional. It is imperative that all required inspections and records are current and onsite for review at all times to ensure the health and safety of children enrolled. You may consider monitoring all medication documentation as it arrives and prior to parents leaving it with teachers and/or administration to ensure all records remain complete and current. You may also consider setting a reminder on your paper or electronic calendar to schedule a fire inspection at least three weeks prior to its due date. Ms. Spencer placed an online request for a fire inspection and placed a reminder on her calendar for this inspection for next year during the visit. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. It is necessary for all staff members to be linked to the center’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Spencer stated she has the instructions I sent via email to complete this process, and I forwarded each of these emails to Ms. Spencer again following the visit. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. On the playground, mulch was measured at two inches around the base of the dome climbing structure. It is imperative the outdoor learning environment is a safe place for children to engage with and explore at all times. Ms. Spencer stated she already has rubber mulch for this area. She has scheduled someone to come out to spread the mulch within the next two weeks. You may consider ordering mulch earlier when it is observed the fabric weed block is beginning to emerge. Consultation Provided During Visit: The following Child Care Rule was reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) regarding tuberculosis screenings required to be completed within 12 months prior to employment Please ensure all doors with locks do not catch and function so they lock properly each time they are closed. Remember to update your Emergency Preparedness and Response Plan in the Risk Management Portal (https://rmp.nc.gov/portal/portal.aspx# ) before 8/14/2025. If you have any issues accessing this Portal or navigating the Portal, please contact Amia Eaton, Training and Program Development Consultant at (919) 814-6365 or amia.eaton@dhhs.nc.gov. Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary and enrollment worksheet were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 50 Completed Date: 8/12/2025 Age: From 2 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Stephanie Spencer, Center Director assisted me with the visit. Your program currently operates with a one-star license, issued May 17, 2025. The sanitation inspection was completed 3/31/2025 with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 80% percent as of 8/12/25. All programs are required to maintain 75% compliance. Upon arrival, the license was posted and restrictions were observed in compliance. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. Supervision was adequate during the visit. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and napping during the visit. I observed interactions between staff and children. Storage of hazardous items was monitored and found to be in compliance. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff and children’s files were monitored per DCDEE procedures during today’s visit. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored and observed to be in compliance for one year. A fire drill was conducted on 7/17/2025. A lockdown drill was completed on 7/22/2025. A playground inspection was completed on 8/04/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection for the facility was conducted on 7/26/2024. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. GS 110-91(7);.0713(a-d) 432 The center did not have developmentally appropriate equipment and materials accessible daily. Art materials were observed in Space 4 stored greater than five feet in cabinets, but an art center accessible to children was not observed in the classroom. GS 110-91(12);10A NCAC 09 .0509(1) 721 All equipment and furnishings were not in good repair. A plastic shovel on the playground was observed to be cracked and sharp to the touch. G.S. 110-91(6); .0601(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. The Benadryl for two children enrolled in Spaces 1 and 3 were not labeled with the children's names. 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a classroom designated for children two and three years of age, a sealed plastic bag with lollipops was observed in an unlatched drawer less than five feet from the ground. In Space 2, the classroom designated for children two years of age, one open plastic diaper wrapper was observed under the unlatched changing table. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not observed on file for one new staff member and one existing staff member prior to employment. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information forms were not renewed annually for four volunteers. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The applications for three children enrolled were not observed in the Ready to Go file. .0607(d)(10) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, mulch was measured at two inches around the base of the dome climbing structure. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorizations for topical ointment were not observed on file for three children enrolled in Space 2 for one baby powder, one sunscreen powder, and one diaper cream. The medication authorization for an over-the-counter medication for one child in Space 2 was not observed on file for review. The medication authorization form for one prescription medication for one child enrolled in Space 1 was not observed on file for review. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The TB screening form for one volunteer present during the visit was not signed by a medical professional. .0701(d) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. The health questionnaires for four volunteers were not renewed annually. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/26/2025. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor staff: child ratios. Technical Assistance Provided During Visit: Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. It is critical to meet the staff: child ratios followed by the program at all times to ensure the safety of children enrolled. Ms. Spencer stated she did not realize a volunteer could not be counted in staff: child ratio. Children who attend part-time left at 12:30 p.m., and staff: child ratios were brought back into compliance in these two classrooms. We discussed that moving forward, Ms. Spencer will plan her summer care schedules accordingly to ensure she maintains staff: child ratios at all times. Until the summer schedule ends, Ms. Spencer stated she will move one child three years of age from Space 1 to Space 2, and the child two years of age from Space 1 to Space 2. She also stated she would serve as the second staff member in Space 2. The most recent fire inspection for the facility was conducted on 7/26/2024. The medication authorization form for one emergency medication for one child enrolled in Space 1 and for Benadryl for one child enrolled in Space 2 were not available for review. The TB screening form for one volunteer present during the visit was not signed by a medical professional. It is imperative that all required inspections and records are current and onsite for review at all times to ensure the health and safety of children enrolled. You may consider monitoring all medication documentation as it arrives and prior to parents leaving it with teachers and/or administration to ensure all records remain complete and current. You may also consider setting a reminder on your paper or electronic calendar to schedule a fire inspection at least three weeks prior to its due date. Ms. Spencer placed an online request for a fire inspection and placed a reminder on her calendar for this inspection for next year during the visit. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. It is necessary for all staff members to be linked to the center’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Spencer stated she has the instructions I sent via email to complete this process, and I forwarded each of these emails to Ms. Spencer again following the visit. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. On the playground, mulch was measured at two inches around the base of the dome climbing structure. It is imperative the outdoor learning environment is a safe place for children to engage with and explore at all times. Ms. Spencer stated she already has rubber mulch for this area. She has scheduled someone to come out to spread the mulch within the next two weeks. You may consider ordering mulch earlier when it is observed the fabric weed block is beginning to emerge. Consultation Provided During Visit: The following Child Care Rule was reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) regarding tuberculosis screenings required to be completed within 12 months prior to employment Please ensure all doors with locks do not catch and function so they lock properly each time they are closed. Remember to update your Emergency Preparedness and Response Plan in the Risk Management Portal (https://rmp.nc.gov/portal/portal.aspx# ) before 8/14/2025. If you have any issues accessing this Portal or navigating the Portal, please contact Amia Eaton, Training and Program Development Consultant at (919) 814-6365 or amia.eaton@dhhs.nc.gov. Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary and enrollment worksheet were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 50 Completed Date: 8/12/2025 Age: From 2 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Stephanie Spencer, Center Director assisted me with the visit. Your program currently operates with a one-star license, issued May 17, 2025. The sanitation inspection was completed 3/31/2025 with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 80% percent as of 8/12/25. All programs are required to maintain 75% compliance. Upon arrival, the license was posted and restrictions were observed in compliance. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. Supervision was adequate during the visit. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and napping during the visit. I observed interactions between staff and children. Storage of hazardous items was monitored and found to be in compliance. Medication storage, emergency medication, action plans and parent authorization to administer medications were monitored. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff and children’s files were monitored per DCDEE procedures during today’s visit. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored and observed to be in compliance for one year. A fire drill was conducted on 7/17/2025. A lockdown drill was completed on 7/22/2025. A playground inspection was completed on 8/04/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection for the facility was conducted on 7/26/2024. 10A NCAC 09 .0304(a) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. GS 110-91(7);.0713(a-d) 432 The center did not have developmentally appropriate equipment and materials accessible daily. Art materials were observed in Space 4 stored greater than five feet in cabinets, but an art center accessible to children was not observed in the classroom. GS 110-91(12);10A NCAC 09 .0509(1) 721 All equipment and furnishings were not in good repair. A plastic shovel on the playground was observed to be cracked and sharp to the touch. G.S. 110-91(6); .0601(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. The Benadryl for two children enrolled in Spaces 1 and 3 were not labeled with the children's names. 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a classroom designated for children two and three years of age, a sealed plastic bag with lollipops was observed in an unlatched drawer less than five feet from the ground. In Space 2, the classroom designated for children two years of age, one open plastic diaper wrapper was observed under the unlatched changing table. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not observed on file for one new staff member and one existing staff member prior to employment. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information forms were not renewed annually for four volunteers. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. G.S. 110-90.2 & .2703(r) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The applications for three children enrolled were not observed in the Ready to Go file. .0607(d)(10) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, mulch was measured at two inches around the base of the dome climbing structure. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorizations for topical ointment were not observed on file for three children enrolled in Space 2 for one baby powder, one sunscreen powder, and one diaper cream. The medication authorization for an over-the-counter medication for one child in Space 2 was not observed on file for review. The medication authorization form for one prescription medication for one child enrolled in Space 1 was not observed on file for review. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The TB screening form for one volunteer present during the visit was not signed by a medical professional. .0701(d) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. The health questionnaires for four volunteers were not renewed annually. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. If additional violations are found in staff and children’s records during the follow-up visit, they will be added to today's visit summary. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/26/2025. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor staff: child ratios. Technical Assistance Provided During Visit: Space 1, a space designated for children two and three years of age, was observed to have one child two years of age and thirteen children three years of age with one staff member and one volunteer. Space 2, a space designated for children two years of age, was observed to have eleven children two years of age and two children three years of age with one staff member and one volunteer. It is critical to meet the staff: child ratios followed by the program at all times to ensure the safety of children enrolled. Ms. Spencer stated she did not realize a volunteer could not be counted in staff: child ratio. Children who attend part-time left at 12:30 p.m., and staff: child ratios were brought back into compliance in these two classrooms. We discussed that moving forward, Ms. Spencer will plan her summer care schedules accordingly to ensure she maintains staff: child ratios at all times. Until the summer schedule ends, Ms. Spencer stated she will move one child three years of age from Space 1 to Space 2, and the child two years of age from Space 1 to Space 2. She also stated she would serve as the second staff member in Space 2. The most recent fire inspection for the facility was conducted on 7/26/2024. The medication authorization form for one emergency medication for one child enrolled in Space 1 and for Benadryl for one child enrolled in Space 2 were not available for review. The TB screening form for one volunteer present during the visit was not signed by a medical professional. It is imperative that all required inspections and records are current and onsite for review at all times to ensure the health and safety of children enrolled. You may consider monitoring all medication documentation as it arrives and prior to parents leaving it with teachers and/or administration to ensure all records remain complete and current. You may also consider setting a reminder on your paper or electronic calendar to schedule a fire inspection at least three weeks prior to its due date. Ms. Spencer placed an online request for a fire inspection and placed a reminder on her calendar for this inspection for next year during the visit. A facility profile for Criminal Background Checks had not been created; hence, the director and staff CBCs were not yet linked to this profile. It is necessary for all staff members to be linked to the center’s facility profile in the ABCMS system, as the process of notifying the Division of any new child care providers working who were hired or moved into the child care facility within five business days has changed to include this process. Ms. Spencer stated she has the instructions I sent via email to complete this process, and I forwarded each of these emails to Ms. Spencer again following the visit. If you need additional assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. On the playground, mulch was measured at two inches around the base of the dome climbing structure. It is imperative the outdoor learning environment is a safe place for children to engage with and explore at all times. Ms. Spencer stated she already has rubber mulch for this area. She has scheduled someone to come out to spread the mulch within the next two weeks. You may consider ordering mulch earlier when it is observed the fabric weed block is beginning to emerge. Consultation Provided During Visit: The following Child Care Rule was reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) regarding tuberculosis screenings required to be completed within 12 months prior to employment Please ensure all doors with locks do not catch and function so they lock properly each time they are closed. Remember to update your Emergency Preparedness and Response Plan in the Risk Management Portal (https://rmp.nc.gov/portal/portal.aspx# ) before 8/14/2025. If you have any issues accessing this Portal or navigating the Portal, please contact Amia Eaton, Training and Program Development Consultant at (919) 814-6365 or amia.eaton@dhhs.nc.gov. Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary and enrollment worksheet were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 38 Completed Date: 2/25/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Cara McKeown-Stewart, Childcare Consultant with Stephanie Spencer, Director. Your program currently operates with a 1-Star license effective 5/17/2024. Restrictions include 1st shift care, no cooking allowed, and children under 2 ½ years old in rooms with direct exits only. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing with toys, playing outside, eating snack, engaging in conversations and activities with their teachers, and participating in general routines during the visit. One new staff member was reported at this program. The file for this staff member was reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, Special Trainings, and Criminal Background Checks. Storage and administration of medication and medication authorization were monitored. Storage of hazardous items was monitored today. A playground inspection was recorded 2/24/2025. A fire drill was recorded 1/10/2025; Ms. Spencer stated another drill is scheduled to be conducted at some point today. A shelter-in-place for the facility was recorded 2/03/2025. The most recent fire inspection was on 7/26/2024. I observed a sanitation inspection was last conducted on 8/13/2024 earning a Superior classification. The program does not participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, Benadryl for one child enrolled was observed in unlocked storage. In Space 2, one bags of cough drops labeled Keep Out of Reach of Children with additional warnings was observed in an unlatched drawer less than five feet from the ground. Inside an unlatched cabinet located in the main hallway/lobby area, a plastic tub of plumbing joint compound was observed labeled Keep Out of Reach of Children with additional warnings. In Space 3, the liquid allergy medication for one child enrolled and liquid fever-reducing medication for another child enrolled were observed in unlocked storage. Inside a bathroom used by children which is located on the playground, one canister of Clorox wipes was observed stored greater than five feet from the ground, but in unlocked storage. .2820(b) 847 Parent's medication authorization did not include required information. In Space 5, the medication authorization form for one child did not include the subject medical conditions or allergic reactions; this information was added to the form during the visit. In Space 3, the medication authorization form for one child enrolled was not observed on file for a liquid allergy medication. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a space designated for children two years of age, a storage bin was observed on the floor of the bathroom used by children to contain greater than two plastic bags during the visit. Additionally in the main hallway accessed by children two years of age, two plastic bags were observed inside a child’s cubby. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025 initiated the CBC process on 2/10/2025 and was qualified for employment in the ABCMS system on 2/18/2025. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 3/11/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided During Visit: In Space 1, a space designated for children two years of age, a storage bin was observed on the floor of the bathroom used by children to contain greater than two plastic bags during the visit. Additionally in the main hallway accessed by children two years of age, two plastic bags were observed inside a child’s cubby. This bin and these bags were each made inaccessible to children during the visit. In Space 1, Benadryl for one child enrolled was observed in unlocked storage; this medication was placed into locked storage during the visit. In Space 2, one bags of cough drops labeled Keep Out of Reach of Children with additional warnings was observed in an unlatched drawer less than five feet from the ground. These cough drops were placed into locked storage during the visit. Inside an unlatched cabinet located in the main hallway/lobby area, a plastic tub of plumbing joint compound was observed labeled Keep Out of Reach of Children with additional warnings; this tub was placed into locked storage during the visit. In Space 3, the liquid allergy medication for one child enrolled and liquid fever-reducing medication for another child enrolled were observed in unlocked storage; each of these items was placed into locked storage during the visit. Inside a bathroom used by children which is located on the playground, one canister of Clorox wipes was observed stored greater than five feet from the ground, but in unlocked storage; this canister of wipes was placed into locked storage during the visit. In Space 5, the medication authorization form for one child did not include the subject medical conditions or allergic reactions; this information was added to the form and was corrected during the visit. In Space 3, the medication authorization form for one child enrolled was not observed on file for a liquid allergy medication. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025, T. Pinney, was not observed on file for review. This individual was observed have initiated the CBC process on 2/10/2025 and to be qualified for employment in the ABCMS system on 2/18/2025. It is imperative all employees have a Criminal Background Check Qualification Letter on file prior to employment. You may consider creating a system to ensure this occurs for all new hires. Also, you may consider reviewing all emergency medications as parents bring them in to ensure medication authorizations are present and complete for both the emergency medication and accompanying over-the-counter medications, if necessary. Consultation Provided During Visit: The following Child Care Rule was discussed with Ms. Spencer during the visit: • 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (g) regarding openings in fencing • 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (j) regarding surfacing • 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) regarding current activity plans Ms. Pinney can use the following link to access ABCMS: https://ncabcms.nc.gov/DCDEE/Applicant/ As a reminder, your facility is not required to meet voluntary enhanced ratios. NCID Contact Information: •ASSISTANCE FOR NCID Related Questions: Password; Security Questions; Creating your NCID Phone: (919-754-6000 or Toll Free 1-800-722-3946 Email: dit.incidents@its.nc.gov North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown-stewart@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 38 Completed Date: 2/25/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Cara McKeown-Stewart, Childcare Consultant with Stephanie Spencer, Director. Your program currently operates with a 1-Star license effective 5/17/2024. Restrictions include 1st shift care, no cooking allowed, and children under 2 ½ years old in rooms with direct exits only. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing with toys, playing outside, eating snack, engaging in conversations and activities with their teachers, and participating in general routines during the visit. One new staff member was reported at this program. The file for this staff member was reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, Special Trainings, and Criminal Background Checks. Storage and administration of medication and medication authorization were monitored. Storage of hazardous items was monitored today. A playground inspection was recorded 2/24/2025. A fire drill was recorded 1/10/2025; Ms. Spencer stated another drill is scheduled to be conducted at some point today. A shelter-in-place for the facility was recorded 2/03/2025. The most recent fire inspection was on 7/26/2024. I observed a sanitation inspection was last conducted on 8/13/2024 earning a Superior classification. The program does not participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, Benadryl for one child enrolled was observed in unlocked storage. In Space 2, one bags of cough drops labeled Keep Out of Reach of Children with additional warnings was observed in an unlatched drawer less than five feet from the ground. Inside an unlatched cabinet located in the main hallway/lobby area, a plastic tub of plumbing joint compound was observed labeled Keep Out of Reach of Children with additional warnings. In Space 3, the liquid allergy medication for one child enrolled and liquid fever-reducing medication for another child enrolled were observed in unlocked storage. Inside a bathroom used by children which is located on the playground, one canister of Clorox wipes was observed stored greater than five feet from the ground, but in unlocked storage. .2820(b) 847 Parent's medication authorization did not include required information. In Space 5, the medication authorization form for one child did not include the subject medical conditions or allergic reactions; this information was added to the form during the visit. In Space 3, the medication authorization form for one child enrolled was not observed on file for a liquid allergy medication. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a space designated for children two years of age, a storage bin was observed on the floor of the bathroom used by children to contain greater than two plastic bags during the visit. Additionally in the main hallway accessed by children two years of age, two plastic bags were observed inside a child’s cubby. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025 initiated the CBC process on 2/10/2025 and was qualified for employment in the ABCMS system on 2/18/2025. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 3/11/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided During Visit: In Space 1, a space designated for children two years of age, a storage bin was observed on the floor of the bathroom used by children to contain greater than two plastic bags during the visit. Additionally in the main hallway accessed by children two years of age, two plastic bags were observed inside a child’s cubby. This bin and these bags were each made inaccessible to children during the visit. In Space 1, Benadryl for one child enrolled was observed in unlocked storage; this medication was placed into locked storage during the visit. In Space 2, one bags of cough drops labeled Keep Out of Reach of Children with additional warnings was observed in an unlatched drawer less than five feet from the ground. These cough drops were placed into locked storage during the visit. Inside an unlatched cabinet located in the main hallway/lobby area, a plastic tub of plumbing joint compound was observed labeled Keep Out of Reach of Children with additional warnings; this tub was placed into locked storage during the visit. In Space 3, the liquid allergy medication for one child enrolled and liquid fever-reducing medication for another child enrolled were observed in unlocked storage; each of these items was placed into locked storage during the visit. Inside a bathroom used by children which is located on the playground, one canister of Clorox wipes was observed stored greater than five feet from the ground, but in unlocked storage; this canister of wipes was placed into locked storage during the visit. In Space 5, the medication authorization form for one child did not include the subject medical conditions or allergic reactions; this information was added to the form and was corrected during the visit. In Space 3, the medication authorization form for one child enrolled was not observed on file for a liquid allergy medication. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025, T. Pinney, was not observed on file for review. This individual was observed have initiated the CBC process on 2/10/2025 and to be qualified for employment in the ABCMS system on 2/18/2025. It is imperative all employees have a Criminal Background Check Qualification Letter on file prior to employment. You may consider creating a system to ensure this occurs for all new hires. Also, you may consider reviewing all emergency medications as parents bring them in to ensure medication authorizations are present and complete for both the emergency medication and accompanying over-the-counter medications, if necessary. Consultation Provided During Visit: The following Child Care Rule was discussed with Ms. Spencer during the visit: • 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (g) regarding openings in fencing • 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (j) regarding surfacing • 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) regarding current activity plans Ms. Pinney can use the following link to access ABCMS: https://ncabcms.nc.gov/DCDEE/Applicant/ As a reminder, your facility is not required to meet voluntary enhanced ratios. NCID Contact Information: •ASSISTANCE FOR NCID Related Questions: Password; Security Questions; Creating your NCID Phone: (919-754-6000 or Toll Free 1-800-722-3946 Email: dit.incidents@its.nc.gov North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown-stewart@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 38 Completed Date: 2/25/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Cara McKeown-Stewart, Childcare Consultant with Stephanie Spencer, Director. Your program currently operates with a 1-Star license effective 5/17/2024. Restrictions include 1st shift care, no cooking allowed, and children under 2 ½ years old in rooms with direct exits only. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing with toys, playing outside, eating snack, engaging in conversations and activities with their teachers, and participating in general routines during the visit. One new staff member was reported at this program. The file for this staff member was reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, Special Trainings, and Criminal Background Checks. Storage and administration of medication and medication authorization were monitored. Storage of hazardous items was monitored today. A playground inspection was recorded 2/24/2025. A fire drill was recorded 1/10/2025; Ms. Spencer stated another drill is scheduled to be conducted at some point today. A shelter-in-place for the facility was recorded 2/03/2025. The most recent fire inspection was on 7/26/2024. I observed a sanitation inspection was last conducted on 8/13/2024 earning a Superior classification. The program does not participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, Benadryl for one child enrolled was observed in unlocked storage. In Space 2, one bags of cough drops labeled Keep Out of Reach of Children with additional warnings was observed in an unlatched drawer less than five feet from the ground. Inside an unlatched cabinet located in the main hallway/lobby area, a plastic tub of plumbing joint compound was observed labeled Keep Out of Reach of Children with additional warnings. In Space 3, the liquid allergy medication for one child enrolled and liquid fever-reducing medication for another child enrolled were observed in unlocked storage. Inside a bathroom used by children which is located on the playground, one canister of Clorox wipes was observed stored greater than five feet from the ground, but in unlocked storage. .2820(b) 847 Parent's medication authorization did not include required information. In Space 5, the medication authorization form for one child did not include the subject medical conditions or allergic reactions; this information was added to the form during the visit. In Space 3, the medication authorization form for one child enrolled was not observed on file for a liquid allergy medication. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a space designated for children two years of age, a storage bin was observed on the floor of the bathroom used by children to contain greater than two plastic bags during the visit. Additionally in the main hallway accessed by children two years of age, two plastic bags were observed inside a child’s cubby. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025 initiated the CBC process on 2/10/2025 and was qualified for employment in the ABCMS system on 2/18/2025. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 3/11/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided During Visit: In Space 1, a space designated for children two years of age, a storage bin was observed on the floor of the bathroom used by children to contain greater than two plastic bags during the visit. Additionally in the main hallway accessed by children two years of age, two plastic bags were observed inside a child’s cubby. This bin and these bags were each made inaccessible to children during the visit. In Space 1, Benadryl for one child enrolled was observed in unlocked storage; this medication was placed into locked storage during the visit. In Space 2, one bags of cough drops labeled Keep Out of Reach of Children with additional warnings was observed in an unlatched drawer less than five feet from the ground. These cough drops were placed into locked storage during the visit. Inside an unlatched cabinet located in the main hallway/lobby area, a plastic tub of plumbing joint compound was observed labeled Keep Out of Reach of Children with additional warnings; this tub was placed into locked storage during the visit. In Space 3, the liquid allergy medication for one child enrolled and liquid fever-reducing medication for another child enrolled were observed in unlocked storage; each of these items was placed into locked storage during the visit. Inside a bathroom used by children which is located on the playground, one canister of Clorox wipes was observed stored greater than five feet from the ground, but in unlocked storage; this canister of wipes was placed into locked storage during the visit. In Space 5, the medication authorization form for one child did not include the subject medical conditions or allergic reactions; this information was added to the form and was corrected during the visit. In Space 3, the medication authorization form for one child enrolled was not observed on file for a liquid allergy medication. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025, T. Pinney, was not observed on file for review. This individual was observed have initiated the CBC process on 2/10/2025 and to be qualified for employment in the ABCMS system on 2/18/2025. It is imperative all employees have a Criminal Background Check Qualification Letter on file prior to employment. You may consider creating a system to ensure this occurs for all new hires. Also, you may consider reviewing all emergency medications as parents bring them in to ensure medication authorizations are present and complete for both the emergency medication and accompanying over-the-counter medications, if necessary. Consultation Provided During Visit: The following Child Care Rule was discussed with Ms. Spencer during the visit: • 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (g) regarding openings in fencing • 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (j) regarding surfacing • 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) regarding current activity plans Ms. Pinney can use the following link to access ABCMS: https://ncabcms.nc.gov/DCDEE/Applicant/ As a reminder, your facility is not required to meet voluntary enhanced ratios. NCID Contact Information: •ASSISTANCE FOR NCID Related Questions: Password; Security Questions; Creating your NCID Phone: (919-754-6000 or Toll Free 1-800-722-3946 Email: dit.incidents@its.nc.gov North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown-stewart@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 38 Completed Date: 2/25/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Cara McKeown-Stewart, Childcare Consultant with Stephanie Spencer, Director. Your program currently operates with a 1-Star license effective 5/17/2024. Restrictions include 1st shift care, no cooking allowed, and children under 2 ½ years old in rooms with direct exits only. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing with toys, playing outside, eating snack, engaging in conversations and activities with their teachers, and participating in general routines during the visit. One new staff member was reported at this program. The file for this staff member was reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, Special Trainings, and Criminal Background Checks. Storage and administration of medication and medication authorization were monitored. Storage of hazardous items was monitored today. A playground inspection was recorded 2/24/2025. A fire drill was recorded 1/10/2025; Ms. Spencer stated another drill is scheduled to be conducted at some point today. A shelter-in-place for the facility was recorded 2/03/2025. The most recent fire inspection was on 7/26/2024. I observed a sanitation inspection was last conducted on 8/13/2024 earning a Superior classification. The program does not participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, Benadryl for one child enrolled was observed in unlocked storage. In Space 2, one bags of cough drops labeled Keep Out of Reach of Children with additional warnings was observed in an unlatched drawer less than five feet from the ground. Inside an unlatched cabinet located in the main hallway/lobby area, a plastic tub of plumbing joint compound was observed labeled Keep Out of Reach of Children with additional warnings. In Space 3, the liquid allergy medication for one child enrolled and liquid fever-reducing medication for another child enrolled were observed in unlocked storage. Inside a bathroom used by children which is located on the playground, one canister of Clorox wipes was observed stored greater than five feet from the ground, but in unlocked storage. .2820(b) 847 Parent's medication authorization did not include required information. In Space 5, the medication authorization form for one child did not include the subject medical conditions or allergic reactions; this information was added to the form during the visit. In Space 3, the medication authorization form for one child enrolled was not observed on file for a liquid allergy medication. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a space designated for children two years of age, a storage bin was observed on the floor of the bathroom used by children to contain greater than two plastic bags during the visit. Additionally in the main hallway accessed by children two years of age, two plastic bags were observed inside a child’s cubby. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025 initiated the CBC process on 2/10/2025 and was qualified for employment in the ABCMS system on 2/18/2025. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 3/11/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided During Visit: In Space 1, a space designated for children two years of age, a storage bin was observed on the floor of the bathroom used by children to contain greater than two plastic bags during the visit. Additionally in the main hallway accessed by children two years of age, two plastic bags were observed inside a child’s cubby. This bin and these bags were each made inaccessible to children during the visit. In Space 1, Benadryl for one child enrolled was observed in unlocked storage; this medication was placed into locked storage during the visit. In Space 2, one bags of cough drops labeled Keep Out of Reach of Children with additional warnings was observed in an unlatched drawer less than five feet from the ground. These cough drops were placed into locked storage during the visit. Inside an unlatched cabinet located in the main hallway/lobby area, a plastic tub of plumbing joint compound was observed labeled Keep Out of Reach of Children with additional warnings; this tub was placed into locked storage during the visit. In Space 3, the liquid allergy medication for one child enrolled and liquid fever-reducing medication for another child enrolled were observed in unlocked storage; each of these items was placed into locked storage during the visit. Inside a bathroom used by children which is located on the playground, one canister of Clorox wipes was observed stored greater than five feet from the ground, but in unlocked storage; this canister of wipes was placed into locked storage during the visit. In Space 5, the medication authorization form for one child did not include the subject medical conditions or allergic reactions; this information was added to the form and was corrected during the visit. In Space 3, the medication authorization form for one child enrolled was not observed on file for a liquid allergy medication. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025, T. Pinney, was not observed on file for review. This individual was observed have initiated the CBC process on 2/10/2025 and to be qualified for employment in the ABCMS system on 2/18/2025. It is imperative all employees have a Criminal Background Check Qualification Letter on file prior to employment. You may consider creating a system to ensure this occurs for all new hires. Also, you may consider reviewing all emergency medications as parents bring them in to ensure medication authorizations are present and complete for both the emergency medication and accompanying over-the-counter medications, if necessary. Consultation Provided During Visit: The following Child Care Rule was discussed with Ms. Spencer during the visit: • 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (g) regarding openings in fencing • 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (j) regarding surfacing • 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) regarding current activity plans Ms. Pinney can use the following link to access ABCMS: https://ncabcms.nc.gov/DCDEE/Applicant/ As a reminder, your facility is not required to meet voluntary enhanced ratios. NCID Contact Information: •ASSISTANCE FOR NCID Related Questions: Password; Security Questions; Creating your NCID Phone: (919-754-6000 or Toll Free 1-800-722-3946 Email: dit.incidents@its.nc.gov North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown-stewart@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 38 Completed Date: 2/25/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Cara McKeown-Stewart, Childcare Consultant with Stephanie Spencer, Director. Your program currently operates with a 1-Star license effective 5/17/2024. Restrictions include 1st shift care, no cooking allowed, and children under 2 ½ years old in rooms with direct exits only. The program’s compliance history was 92% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing with toys, playing outside, eating snack, engaging in conversations and activities with their teachers, and participating in general routines during the visit. One new staff member was reported at this program. The file for this staff member was reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, Special Trainings, and Criminal Background Checks. Storage and administration of medication and medication authorization were monitored. Storage of hazardous items was monitored today. A playground inspection was recorded 2/24/2025. A fire drill was recorded 1/10/2025; Ms. Spencer stated another drill is scheduled to be conducted at some point today. A shelter-in-place for the facility was recorded 2/03/2025. The most recent fire inspection was on 7/26/2024. I observed a sanitation inspection was last conducted on 8/13/2024 earning a Superior classification. The program does not participate in off-premise or aquatic activities at this time. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, Benadryl for one child enrolled was observed in unlocked storage. In Space 2, one bags of cough drops labeled Keep Out of Reach of Children with additional warnings was observed in an unlatched drawer less than five feet from the ground. Inside an unlatched cabinet located in the main hallway/lobby area, a plastic tub of plumbing joint compound was observed labeled Keep Out of Reach of Children with additional warnings. In Space 3, the liquid allergy medication for one child enrolled and liquid fever-reducing medication for another child enrolled were observed in unlocked storage. Inside a bathroom used by children which is located on the playground, one canister of Clorox wipes was observed stored greater than five feet from the ground, but in unlocked storage. .2820(b) 847 Parent's medication authorization did not include required information. In Space 5, the medication authorization form for one child did not include the subject medical conditions or allergic reactions; this information was added to the form during the visit. In Space 3, the medication authorization form for one child enrolled was not observed on file for a liquid allergy medication. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, a space designated for children two years of age, a storage bin was observed on the floor of the bathroom used by children to contain greater than two plastic bags during the visit. Additionally in the main hallway accessed by children two years of age, two plastic bags were observed inside a child’s cubby. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025 initiated the CBC process on 2/10/2025 and was qualified for employment in the ABCMS system on 2/18/2025. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 3/11/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown-stewart@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical Assistance Provided During Visit: In Space 1, a space designated for children two years of age, a storage bin was observed on the floor of the bathroom used by children to contain greater than two plastic bags during the visit. Additionally in the main hallway accessed by children two years of age, two plastic bags were observed inside a child’s cubby. This bin and these bags were each made inaccessible to children during the visit. In Space 1, Benadryl for one child enrolled was observed in unlocked storage; this medication was placed into locked storage during the visit. In Space 2, one bags of cough drops labeled Keep Out of Reach of Children with additional warnings was observed in an unlatched drawer less than five feet from the ground. These cough drops were placed into locked storage during the visit. Inside an unlatched cabinet located in the main hallway/lobby area, a plastic tub of plumbing joint compound was observed labeled Keep Out of Reach of Children with additional warnings; this tub was placed into locked storage during the visit. In Space 3, the liquid allergy medication for one child enrolled and liquid fever-reducing medication for another child enrolled were observed in unlocked storage; each of these items was placed into locked storage during the visit. Inside a bathroom used by children which is located on the playground, one canister of Clorox wipes was observed stored greater than five feet from the ground, but in unlocked storage; this canister of wipes was placed into locked storage during the visit. In Space 5, the medication authorization form for one child did not include the subject medical conditions or allergic reactions; this information was added to the form and was corrected during the visit. In Space 3, the medication authorization form for one child enrolled was not observed on file for a liquid allergy medication. The Criminal Background Check Qualification Letter for one new employee with a start date of 2/06/2025, T. Pinney, was not observed on file for review. This individual was observed have initiated the CBC process on 2/10/2025 and to be qualified for employment in the ABCMS system on 2/18/2025. It is imperative all employees have a Criminal Background Check Qualification Letter on file prior to employment. You may consider creating a system to ensure this occurs for all new hires. Also, you may consider reviewing all emergency medications as parents bring them in to ensure medication authorizations are present and complete for both the emergency medication and accompanying over-the-counter medications, if necessary. Consultation Provided During Visit: The following Child Care Rule was discussed with Ms. Spencer during the visit: • 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (g) regarding openings in fencing • 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (j) regarding surfacing • 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) regarding current activity plans Ms. Pinney can use the following link to access ABCMS: https://ncabcms.nc.gov/DCDEE/Applicant/ As a reminder, your facility is not required to meet voluntary enhanced ratios. NCID Contact Information: •ASSISTANCE FOR NCID Related Questions: Password; Security Questions; Creating your NCID Phone: (919-754-6000 or Toll Free 1-800-722-3946 Email: dit.incidents@its.nc.gov North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Cara McKeown-Stewart, Child Care Consultant (336) 408-4849 cara.mckeown-stewart@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 47 Completed Date: 8/13/2024 Age: From 2 To 8 Total Minutes: 390 Time In: 09:15 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, and Stephanie Spencer, Director. Your program currently operates with a one-star license, issued May 17, 2024. Restrictions on the permit include 1st shift care, no cooking allowed, and children under 2 ½ years of age in rooms with direct exits only. The sanitation inspection was completed 8/07/2024 with a “Provisional” classification. A sanitation inspection was completed during today’s visit with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The inspection report is documented with an incorrect date (6/26/24); Ms. Spencer stated she has contacted the fire inspector via phone to request a revision be made to this date on the inspection. Ms. Spencer will email me a copy of this revised inspection once recieved. The Secretary of State website was reviewed on 8/13/2024, and Canterbury Kids, Inc. was listed as current and active. The center's compliance history was reviewed with the operator. The program’s compliance history was 99% percent as of 8/13/24. All programs are required to maintain 75% compliance. Upon arrival, the license was posted. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and eating lunch during the visit. I observed interactions between staff and children. An allergy list was posted in three of the four classroom. Storage of hazardous items was monitored. No medications were observed, nor reported. First Aid kits were monitored, and Safe Arrival and Departure procedures were posted. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff files and children’s records were monitored per DCDEE procedures. No new staff members were reported. The file for one (1) existing staff member was monitored today. The files for six (6) volunteer staff members were monitored today. The files for five (3) children were also monitored today. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored. A fire drill was last conducted on 5/08/2024. A shelter in place drill was completed on 3/14/2024. A playground inspection was completed on 4/26/2024. The following violations were cited during today's visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for any children enrolled. 10A NCAC 09 .0302(d)(4) 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in three classrooms. GS 110-91(12);.0508(a) 428 A current activity plan was not posted for each group of children for reference. An activity plan was not posted in any of the classrooms. GS 110-91(12); .0508(a) 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. GS 110-91(12); .0510(a) 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. .0510(d)(1) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. An allergy list was not observed to be posted in Space 3. .0901(g) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill had not been recorded since 5/08/2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children. .2820(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. A caterpillar riding toy was observed to be cracked and broken in two areas. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed since 4/26/2024. .0605(q) 1027 Volunteers who are 13, 14, or 15 years old were not directly supervised by or worked with a staff person who was at least 21 years old and met staff qualification requirements. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. .0102(53) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The tuberculosis screenings for five volunteers were not signed by a medical professional. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form for one existing staff member was last updated on 7/13/2023. .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. .0604(u);.0302(d)(8) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. .0607(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/27/2024. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor compliance with supervision requirements and violation corrections. Technical Assistance Provided During Visit: The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. A fire drill had not been recorded since 5/08/2024. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. A playground inspection had not been completed since 4/26/2024. The tuberculosis screenings for five volunteers were not signed by a medical professional. The emergency information form for one existing staff member was last updated on 7/13/2023. An activity plan was not posted in any of the classrooms. A daily schedule was not posted in three classrooms. Arrival and departure times were not recorded for any children enrolled. An allergy list was not observed to be posted in Space 3. Ms. Spencer stated she is more organized in following these requirements during the school year, but has not followed them as closely during summer camp as different children are enrolled and volunteers also serve weekly. It is imperative that all required records are current and onsite for review at all times to ensure the health, safety, and quality of care of children enrolled and the safety of all staff members. You may consider creating a routine schedule for monitoring all program, staff, and children’s files to ensure all records remain complete and current. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. A caterpillar riding toy was observed to be cracked and broken in two areas. It is extremely important that the outdoor environment is safe for children to freely explore. The caterpillar riding toy was removed from the playground during the visit. Mrs. Spencer stated she was unaware of the issue with the weed block, but has already ordered more sand to place into the sand box. You may consider adding these items to your Playground Inspection monthly to decrease the likelihood of recurrence. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. Ms. Spencer stated she was still in process of setting up this classroom and that an art area would be added to this space. She also stated she would add all necessary materials to these centers as soon as possible. It is important for children to have a variety of learning materials to choose from during their guided and free play. You may consider monitoring each classroom to ensure each center has sufficient materials and that at least four of the five activity centers in G.S. 110-91(12) is available to children daily. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2; the sanitizer was placed greater than five feet from the ground during the visit. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children; this ointment was placed into locked storage during the visit. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children; these items were placed greater than five feet from the ground during the visit. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. The staff member had gone to the restroom and returned to the classroom within two minutes of my arrival in the classroom. It is imperative that children are never left alone in a classroom with a volunteer. You may consider revisiting this requirement with your staff as a whole and with all volunteers to ensure a staff member is present at all times with children enrolled. Consultation Provided During Visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. The following Child Care Rules were reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0510 ACTIVITY AREAS 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS Please individualize your Safe Arrival and Departure procedures to align with the procedures your facility follows. Please review each of your posted Staff: Child Ratio worksheets to ensure all sections, “Youngest Child Enrolled Age”, “Center’s Ratio”, and “Maximum Number of Children Allowed” are completed accurately. Please reach out to: Amia M. Eaton at (919) 814-6365 for assistance with publishing your EPR Plan through the Risk Management Portal at the following link: https://rmp.nc.gov/portal/portal.aspx# Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary, enrollment worksheet, and monitoring checklist were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 47 Completed Date: 8/13/2024 Age: From 2 To 8 Total Minutes: 390 Time In: 09:15 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, and Stephanie Spencer, Director. Your program currently operates with a one-star license, issued May 17, 2024. Restrictions on the permit include 1st shift care, no cooking allowed, and children under 2 ½ years of age in rooms with direct exits only. The sanitation inspection was completed 8/07/2024 with a “Provisional” classification. A sanitation inspection was completed during today’s visit with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The inspection report is documented with an incorrect date (6/26/24); Ms. Spencer stated she has contacted the fire inspector via phone to request a revision be made to this date on the inspection. Ms. Spencer will email me a copy of this revised inspection once recieved. The Secretary of State website was reviewed on 8/13/2024, and Canterbury Kids, Inc. was listed as current and active. The center's compliance history was reviewed with the operator. The program’s compliance history was 99% percent as of 8/13/24. All programs are required to maintain 75% compliance. Upon arrival, the license was posted. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and eating lunch during the visit. I observed interactions between staff and children. An allergy list was posted in three of the four classroom. Storage of hazardous items was monitored. No medications were observed, nor reported. First Aid kits were monitored, and Safe Arrival and Departure procedures were posted. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff files and children’s records were monitored per DCDEE procedures. No new staff members were reported. The file for one (1) existing staff member was monitored today. The files for six (6) volunteer staff members were monitored today. The files for five (3) children were also monitored today. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored. A fire drill was last conducted on 5/08/2024. A shelter in place drill was completed on 3/14/2024. A playground inspection was completed on 4/26/2024. The following violations were cited during today's visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for any children enrolled. 10A NCAC 09 .0302(d)(4) 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in three classrooms. GS 110-91(12);.0508(a) 428 A current activity plan was not posted for each group of children for reference. An activity plan was not posted in any of the classrooms. GS 110-91(12); .0508(a) 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. GS 110-91(12); .0510(a) 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. .0510(d)(1) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. An allergy list was not observed to be posted in Space 3. .0901(g) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill had not been recorded since 5/08/2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children. .2820(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. A caterpillar riding toy was observed to be cracked and broken in two areas. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed since 4/26/2024. .0605(q) 1027 Volunteers who are 13, 14, or 15 years old were not directly supervised by or worked with a staff person who was at least 21 years old and met staff qualification requirements. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. .0102(53) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The tuberculosis screenings for five volunteers were not signed by a medical professional. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form for one existing staff member was last updated on 7/13/2023. .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. .0604(u);.0302(d)(8) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. .0607(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/27/2024. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor compliance with supervision requirements and violation corrections. Technical Assistance Provided During Visit: The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. A fire drill had not been recorded since 5/08/2024. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. A playground inspection had not been completed since 4/26/2024. The tuberculosis screenings for five volunteers were not signed by a medical professional. The emergency information form for one existing staff member was last updated on 7/13/2023. An activity plan was not posted in any of the classrooms. A daily schedule was not posted in three classrooms. Arrival and departure times were not recorded for any children enrolled. An allergy list was not observed to be posted in Space 3. Ms. Spencer stated she is more organized in following these requirements during the school year, but has not followed them as closely during summer camp as different children are enrolled and volunteers also serve weekly. It is imperative that all required records are current and onsite for review at all times to ensure the health, safety, and quality of care of children enrolled and the safety of all staff members. You may consider creating a routine schedule for monitoring all program, staff, and children’s files to ensure all records remain complete and current. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. A caterpillar riding toy was observed to be cracked and broken in two areas. It is extremely important that the outdoor environment is safe for children to freely explore. The caterpillar riding toy was removed from the playground during the visit. Mrs. Spencer stated she was unaware of the issue with the weed block, but has already ordered more sand to place into the sand box. You may consider adding these items to your Playground Inspection monthly to decrease the likelihood of recurrence. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. Ms. Spencer stated she was still in process of setting up this classroom and that an art area would be added to this space. She also stated she would add all necessary materials to these centers as soon as possible. It is important for children to have a variety of learning materials to choose from during their guided and free play. You may consider monitoring each classroom to ensure each center has sufficient materials and that at least four of the five activity centers in G.S. 110-91(12) is available to children daily. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2; the sanitizer was placed greater than five feet from the ground during the visit. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children; this ointment was placed into locked storage during the visit. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children; these items were placed greater than five feet from the ground during the visit. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. The staff member had gone to the restroom and returned to the classroom within two minutes of my arrival in the classroom. It is imperative that children are never left alone in a classroom with a volunteer. You may consider revisiting this requirement with your staff as a whole and with all volunteers to ensure a staff member is present at all times with children enrolled. Consultation Provided During Visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. The following Child Care Rules were reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0510 ACTIVITY AREAS 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS Please individualize your Safe Arrival and Departure procedures to align with the procedures your facility follows. Please review each of your posted Staff: Child Ratio worksheets to ensure all sections, “Youngest Child Enrolled Age”, “Center’s Ratio”, and “Maximum Number of Children Allowed” are completed accurately. Please reach out to: Amia M. Eaton at (919) 814-6365 for assistance with publishing your EPR Plan through the Risk Management Portal at the following link: https://rmp.nc.gov/portal/portal.aspx# Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary, enrollment worksheet, and monitoring checklist were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0510 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 47 Completed Date: 8/13/2024 Age: From 2 To 8 Total Minutes: 390 Time In: 09:15 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, and Stephanie Spencer, Director. Your program currently operates with a one-star license, issued May 17, 2024. Restrictions on the permit include 1st shift care, no cooking allowed, and children under 2 ½ years of age in rooms with direct exits only. The sanitation inspection was completed 8/07/2024 with a “Provisional” classification. A sanitation inspection was completed during today’s visit with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The inspection report is documented with an incorrect date (6/26/24); Ms. Spencer stated she has contacted the fire inspector via phone to request a revision be made to this date on the inspection. Ms. Spencer will email me a copy of this revised inspection once recieved. The Secretary of State website was reviewed on 8/13/2024, and Canterbury Kids, Inc. was listed as current and active. The center's compliance history was reviewed with the operator. The program’s compliance history was 99% percent as of 8/13/24. All programs are required to maintain 75% compliance. Upon arrival, the license was posted. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and eating lunch during the visit. I observed interactions between staff and children. An allergy list was posted in three of the four classroom. Storage of hazardous items was monitored. No medications were observed, nor reported. First Aid kits were monitored, and Safe Arrival and Departure procedures were posted. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff files and children’s records were monitored per DCDEE procedures. No new staff members were reported. The file for one (1) existing staff member was monitored today. The files for six (6) volunteer staff members were monitored today. The files for five (3) children were also monitored today. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored. A fire drill was last conducted on 5/08/2024. A shelter in place drill was completed on 3/14/2024. A playground inspection was completed on 4/26/2024. The following violations were cited during today's visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for any children enrolled. 10A NCAC 09 .0302(d)(4) 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in three classrooms. GS 110-91(12);.0508(a) 428 A current activity plan was not posted for each group of children for reference. An activity plan was not posted in any of the classrooms. GS 110-91(12); .0508(a) 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. GS 110-91(12); .0510(a) 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. .0510(d)(1) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. An allergy list was not observed to be posted in Space 3. .0901(g) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill had not been recorded since 5/08/2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children. .2820(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. A caterpillar riding toy was observed to be cracked and broken in two areas. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed since 4/26/2024. .0605(q) 1027 Volunteers who are 13, 14, or 15 years old were not directly supervised by or worked with a staff person who was at least 21 years old and met staff qualification requirements. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. .0102(53) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The tuberculosis screenings for five volunteers were not signed by a medical professional. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form for one existing staff member was last updated on 7/13/2023. .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. .0604(u);.0302(d)(8) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. .0607(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/27/2024. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor compliance with supervision requirements and violation corrections. Technical Assistance Provided During Visit: The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. A fire drill had not been recorded since 5/08/2024. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. A playground inspection had not been completed since 4/26/2024. The tuberculosis screenings for five volunteers were not signed by a medical professional. The emergency information form for one existing staff member was last updated on 7/13/2023. An activity plan was not posted in any of the classrooms. A daily schedule was not posted in three classrooms. Arrival and departure times were not recorded for any children enrolled. An allergy list was not observed to be posted in Space 3. Ms. Spencer stated she is more organized in following these requirements during the school year, but has not followed them as closely during summer camp as different children are enrolled and volunteers also serve weekly. It is imperative that all required records are current and onsite for review at all times to ensure the health, safety, and quality of care of children enrolled and the safety of all staff members. You may consider creating a routine schedule for monitoring all program, staff, and children’s files to ensure all records remain complete and current. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. A caterpillar riding toy was observed to be cracked and broken in two areas. It is extremely important that the outdoor environment is safe for children to freely explore. The caterpillar riding toy was removed from the playground during the visit. Mrs. Spencer stated she was unaware of the issue with the weed block, but has already ordered more sand to place into the sand box. You may consider adding these items to your Playground Inspection monthly to decrease the likelihood of recurrence. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. Ms. Spencer stated she was still in process of setting up this classroom and that an art area would be added to this space. She also stated she would add all necessary materials to these centers as soon as possible. It is important for children to have a variety of learning materials to choose from during their guided and free play. You may consider monitoring each classroom to ensure each center has sufficient materials and that at least four of the five activity centers in G.S. 110-91(12) is available to children daily. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2; the sanitizer was placed greater than five feet from the ground during the visit. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children; this ointment was placed into locked storage during the visit. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children; these items were placed greater than five feet from the ground during the visit. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. The staff member had gone to the restroom and returned to the classroom within two minutes of my arrival in the classroom. It is imperative that children are never left alone in a classroom with a volunteer. You may consider revisiting this requirement with your staff as a whole and with all volunteers to ensure a staff member is present at all times with children enrolled. Consultation Provided During Visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. The following Child Care Rules were reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0510 ACTIVITY AREAS 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS Please individualize your Safe Arrival and Departure procedures to align with the procedures your facility follows. Please review each of your posted Staff: Child Ratio worksheets to ensure all sections, “Youngest Child Enrolled Age”, “Center’s Ratio”, and “Maximum Number of Children Allowed” are completed accurately. Please reach out to: Amia M. Eaton at (919) 814-6365 for assistance with publishing your EPR Plan through the Risk Management Portal at the following link: https://rmp.nc.gov/portal/portal.aspx# Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary, enrollment worksheet, and monitoring checklist were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 47 Completed Date: 8/13/2024 Age: From 2 To 8 Total Minutes: 390 Time In: 09:15 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, and Stephanie Spencer, Director. Your program currently operates with a one-star license, issued May 17, 2024. Restrictions on the permit include 1st shift care, no cooking allowed, and children under 2 ½ years of age in rooms with direct exits only. The sanitation inspection was completed 8/07/2024 with a “Provisional” classification. A sanitation inspection was completed during today’s visit with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The inspection report is documented with an incorrect date (6/26/24); Ms. Spencer stated she has contacted the fire inspector via phone to request a revision be made to this date on the inspection. Ms. Spencer will email me a copy of this revised inspection once recieved. The Secretary of State website was reviewed on 8/13/2024, and Canterbury Kids, Inc. was listed as current and active. The center's compliance history was reviewed with the operator. The program’s compliance history was 99% percent as of 8/13/24. All programs are required to maintain 75% compliance. Upon arrival, the license was posted. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and eating lunch during the visit. I observed interactions between staff and children. An allergy list was posted in three of the four classroom. Storage of hazardous items was monitored. No medications were observed, nor reported. First Aid kits were monitored, and Safe Arrival and Departure procedures were posted. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff files and children’s records were monitored per DCDEE procedures. No new staff members were reported. The file for one (1) existing staff member was monitored today. The files for six (6) volunteer staff members were monitored today. The files for five (3) children were also monitored today. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored. A fire drill was last conducted on 5/08/2024. A shelter in place drill was completed on 3/14/2024. A playground inspection was completed on 4/26/2024. The following violations were cited during today's visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for any children enrolled. 10A NCAC 09 .0302(d)(4) 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in three classrooms. GS 110-91(12);.0508(a) 428 A current activity plan was not posted for each group of children for reference. An activity plan was not posted in any of the classrooms. GS 110-91(12); .0508(a) 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. GS 110-91(12); .0510(a) 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. .0510(d)(1) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. An allergy list was not observed to be posted in Space 3. .0901(g) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill had not been recorded since 5/08/2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children. .2820(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. A caterpillar riding toy was observed to be cracked and broken in two areas. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed since 4/26/2024. .0605(q) 1027 Volunteers who are 13, 14, or 15 years old were not directly supervised by or worked with a staff person who was at least 21 years old and met staff qualification requirements. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. .0102(53) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The tuberculosis screenings for five volunteers were not signed by a medical professional. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form for one existing staff member was last updated on 7/13/2023. .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. .0604(u);.0302(d)(8) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. .0607(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/27/2024. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor compliance with supervision requirements and violation corrections. Technical Assistance Provided During Visit: The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. A fire drill had not been recorded since 5/08/2024. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. A playground inspection had not been completed since 4/26/2024. The tuberculosis screenings for five volunteers were not signed by a medical professional. The emergency information form for one existing staff member was last updated on 7/13/2023. An activity plan was not posted in any of the classrooms. A daily schedule was not posted in three classrooms. Arrival and departure times were not recorded for any children enrolled. An allergy list was not observed to be posted in Space 3. Ms. Spencer stated she is more organized in following these requirements during the school year, but has not followed them as closely during summer camp as different children are enrolled and volunteers also serve weekly. It is imperative that all required records are current and onsite for review at all times to ensure the health, safety, and quality of care of children enrolled and the safety of all staff members. You may consider creating a routine schedule for monitoring all program, staff, and children’s files to ensure all records remain complete and current. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. A caterpillar riding toy was observed to be cracked and broken in two areas. It is extremely important that the outdoor environment is safe for children to freely explore. The caterpillar riding toy was removed from the playground during the visit. Mrs. Spencer stated she was unaware of the issue with the weed block, but has already ordered more sand to place into the sand box. You may consider adding these items to your Playground Inspection monthly to decrease the likelihood of recurrence. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. Ms. Spencer stated she was still in process of setting up this classroom and that an art area would be added to this space. She also stated she would add all necessary materials to these centers as soon as possible. It is important for children to have a variety of learning materials to choose from during their guided and free play. You may consider monitoring each classroom to ensure each center has sufficient materials and that at least four of the five activity centers in G.S. 110-91(12) is available to children daily. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2; the sanitizer was placed greater than five feet from the ground during the visit. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children; this ointment was placed into locked storage during the visit. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children; these items were placed greater than five feet from the ground during the visit. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. The staff member had gone to the restroom and returned to the classroom within two minutes of my arrival in the classroom. It is imperative that children are never left alone in a classroom with a volunteer. You may consider revisiting this requirement with your staff as a whole and with all volunteers to ensure a staff member is present at all times with children enrolled. Consultation Provided During Visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. The following Child Care Rules were reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0510 ACTIVITY AREAS 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS Please individualize your Safe Arrival and Departure procedures to align with the procedures your facility follows. Please review each of your posted Staff: Child Ratio worksheets to ensure all sections, “Youngest Child Enrolled Age”, “Center’s Ratio”, and “Maximum Number of Children Allowed” are completed accurately. Please reach out to: Amia M. Eaton at (919) 814-6365 for assistance with publishing your EPR Plan through the Risk Management Portal at the following link: https://rmp.nc.gov/portal/portal.aspx# Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary, enrollment worksheet, and monitoring checklist were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 47 Completed Date: 8/13/2024 Age: From 2 To 8 Total Minutes: 390 Time In: 09:15 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, and Stephanie Spencer, Director. Your program currently operates with a one-star license, issued May 17, 2024. Restrictions on the permit include 1st shift care, no cooking allowed, and children under 2 ½ years of age in rooms with direct exits only. The sanitation inspection was completed 8/07/2024 with a “Provisional” classification. A sanitation inspection was completed during today’s visit with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The inspection report is documented with an incorrect date (6/26/24); Ms. Spencer stated she has contacted the fire inspector via phone to request a revision be made to this date on the inspection. Ms. Spencer will email me a copy of this revised inspection once recieved. The Secretary of State website was reviewed on 8/13/2024, and Canterbury Kids, Inc. was listed as current and active. The center's compliance history was reviewed with the operator. The program’s compliance history was 99% percent as of 8/13/24. All programs are required to maintain 75% compliance. Upon arrival, the license was posted. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and eating lunch during the visit. I observed interactions between staff and children. An allergy list was posted in three of the four classroom. Storage of hazardous items was monitored. No medications were observed, nor reported. First Aid kits were monitored, and Safe Arrival and Departure procedures were posted. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff files and children’s records were monitored per DCDEE procedures. No new staff members were reported. The file for one (1) existing staff member was monitored today. The files for six (6) volunteer staff members were monitored today. The files for five (3) children were also monitored today. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored. A fire drill was last conducted on 5/08/2024. A shelter in place drill was completed on 3/14/2024. A playground inspection was completed on 4/26/2024. The following violations were cited during today's visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for any children enrolled. 10A NCAC 09 .0302(d)(4) 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in three classrooms. GS 110-91(12);.0508(a) 428 A current activity plan was not posted for each group of children for reference. An activity plan was not posted in any of the classrooms. GS 110-91(12); .0508(a) 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. GS 110-91(12); .0510(a) 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. .0510(d)(1) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. An allergy list was not observed to be posted in Space 3. .0901(g) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill had not been recorded since 5/08/2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children. .2820(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. A caterpillar riding toy was observed to be cracked and broken in two areas. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed since 4/26/2024. .0605(q) 1027 Volunteers who are 13, 14, or 15 years old were not directly supervised by or worked with a staff person who was at least 21 years old and met staff qualification requirements. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. .0102(53) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The tuberculosis screenings for five volunteers were not signed by a medical professional. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form for one existing staff member was last updated on 7/13/2023. .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. .0604(u);.0302(d)(8) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. .0607(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/27/2024. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor compliance with supervision requirements and violation corrections. Technical Assistance Provided During Visit: The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. A fire drill had not been recorded since 5/08/2024. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. A playground inspection had not been completed since 4/26/2024. The tuberculosis screenings for five volunteers were not signed by a medical professional. The emergency information form for one existing staff member was last updated on 7/13/2023. An activity plan was not posted in any of the classrooms. A daily schedule was not posted in three classrooms. Arrival and departure times were not recorded for any children enrolled. An allergy list was not observed to be posted in Space 3. Ms. Spencer stated she is more organized in following these requirements during the school year, but has not followed them as closely during summer camp as different children are enrolled and volunteers also serve weekly. It is imperative that all required records are current and onsite for review at all times to ensure the health, safety, and quality of care of children enrolled and the safety of all staff members. You may consider creating a routine schedule for monitoring all program, staff, and children’s files to ensure all records remain complete and current. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. A caterpillar riding toy was observed to be cracked and broken in two areas. It is extremely important that the outdoor environment is safe for children to freely explore. The caterpillar riding toy was removed from the playground during the visit. Mrs. Spencer stated she was unaware of the issue with the weed block, but has already ordered more sand to place into the sand box. You may consider adding these items to your Playground Inspection monthly to decrease the likelihood of recurrence. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. Ms. Spencer stated she was still in process of setting up this classroom and that an art area would be added to this space. She also stated she would add all necessary materials to these centers as soon as possible. It is important for children to have a variety of learning materials to choose from during their guided and free play. You may consider monitoring each classroom to ensure each center has sufficient materials and that at least four of the five activity centers in G.S. 110-91(12) is available to children daily. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2; the sanitizer was placed greater than five feet from the ground during the visit. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children; this ointment was placed into locked storage during the visit. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children; these items were placed greater than five feet from the ground during the visit. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. The staff member had gone to the restroom and returned to the classroom within two minutes of my arrival in the classroom. It is imperative that children are never left alone in a classroom with a volunteer. You may consider revisiting this requirement with your staff as a whole and with all volunteers to ensure a staff member is present at all times with children enrolled. Consultation Provided During Visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. The following Child Care Rules were reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0510 ACTIVITY AREAS 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS Please individualize your Safe Arrival and Departure procedures to align with the procedures your facility follows. Please review each of your posted Staff: Child Ratio worksheets to ensure all sections, “Youngest Child Enrolled Age”, “Center’s Ratio”, and “Maximum Number of Children Allowed” are completed accurately. Please reach out to: Amia M. Eaton at (919) 814-6365 for assistance with publishing your EPR Plan through the Risk Management Portal at the following link: https://rmp.nc.gov/portal/portal.aspx# Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary, enrollment worksheet, and monitoring checklist were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 47 Completed Date: 8/13/2024 Age: From 2 To 8 Total Minutes: 390 Time In: 09:15 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, and Stephanie Spencer, Director. Your program currently operates with a one-star license, issued May 17, 2024. Restrictions on the permit include 1st shift care, no cooking allowed, and children under 2 ½ years of age in rooms with direct exits only. The sanitation inspection was completed 8/07/2024 with a “Provisional” classification. A sanitation inspection was completed during today’s visit with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The inspection report is documented with an incorrect date (6/26/24); Ms. Spencer stated she has contacted the fire inspector via phone to request a revision be made to this date on the inspection. Ms. Spencer will email me a copy of this revised inspection once recieved. The Secretary of State website was reviewed on 8/13/2024, and Canterbury Kids, Inc. was listed as current and active. The center's compliance history was reviewed with the operator. The program’s compliance history was 99% percent as of 8/13/24. All programs are required to maintain 75% compliance. Upon arrival, the license was posted. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and eating lunch during the visit. I observed interactions between staff and children. An allergy list was posted in three of the four classroom. Storage of hazardous items was monitored. No medications were observed, nor reported. First Aid kits were monitored, and Safe Arrival and Departure procedures were posted. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff files and children’s records were monitored per DCDEE procedures. No new staff members were reported. The file for one (1) existing staff member was monitored today. The files for six (6) volunteer staff members were monitored today. The files for five (3) children were also monitored today. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored. A fire drill was last conducted on 5/08/2024. A shelter in place drill was completed on 3/14/2024. A playground inspection was completed on 4/26/2024. The following violations were cited during today's visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for any children enrolled. 10A NCAC 09 .0302(d)(4) 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in three classrooms. GS 110-91(12);.0508(a) 428 A current activity plan was not posted for each group of children for reference. An activity plan was not posted in any of the classrooms. GS 110-91(12); .0508(a) 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. GS 110-91(12); .0510(a) 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. .0510(d)(1) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. An allergy list was not observed to be posted in Space 3. .0901(g) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill had not been recorded since 5/08/2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children. .2820(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. A caterpillar riding toy was observed to be cracked and broken in two areas. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed since 4/26/2024. .0605(q) 1027 Volunteers who are 13, 14, or 15 years old were not directly supervised by or worked with a staff person who was at least 21 years old and met staff qualification requirements. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. .0102(53) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The tuberculosis screenings for five volunteers were not signed by a medical professional. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form for one existing staff member was last updated on 7/13/2023. .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. .0604(u);.0302(d)(8) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. .0607(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/27/2024. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor compliance with supervision requirements and violation corrections. Technical Assistance Provided During Visit: The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. A fire drill had not been recorded since 5/08/2024. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. A playground inspection had not been completed since 4/26/2024. The tuberculosis screenings for five volunteers were not signed by a medical professional. The emergency information form for one existing staff member was last updated on 7/13/2023. An activity plan was not posted in any of the classrooms. A daily schedule was not posted in three classrooms. Arrival and departure times were not recorded for any children enrolled. An allergy list was not observed to be posted in Space 3. Ms. Spencer stated she is more organized in following these requirements during the school year, but has not followed them as closely during summer camp as different children are enrolled and volunteers also serve weekly. It is imperative that all required records are current and onsite for review at all times to ensure the health, safety, and quality of care of children enrolled and the safety of all staff members. You may consider creating a routine schedule for monitoring all program, staff, and children’s files to ensure all records remain complete and current. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. A caterpillar riding toy was observed to be cracked and broken in two areas. It is extremely important that the outdoor environment is safe for children to freely explore. The caterpillar riding toy was removed from the playground during the visit. Mrs. Spencer stated she was unaware of the issue with the weed block, but has already ordered more sand to place into the sand box. You may consider adding these items to your Playground Inspection monthly to decrease the likelihood of recurrence. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. Ms. Spencer stated she was still in process of setting up this classroom and that an art area would be added to this space. She also stated she would add all necessary materials to these centers as soon as possible. It is important for children to have a variety of learning materials to choose from during their guided and free play. You may consider monitoring each classroom to ensure each center has sufficient materials and that at least four of the five activity centers in G.S. 110-91(12) is available to children daily. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2; the sanitizer was placed greater than five feet from the ground during the visit. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children; this ointment was placed into locked storage during the visit. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children; these items were placed greater than five feet from the ground during the visit. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. The staff member had gone to the restroom and returned to the classroom within two minutes of my arrival in the classroom. It is imperative that children are never left alone in a classroom with a volunteer. You may consider revisiting this requirement with your staff as a whole and with all volunteers to ensure a staff member is present at all times with children enrolled. Consultation Provided During Visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. The following Child Care Rules were reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0510 ACTIVITY AREAS 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS Please individualize your Safe Arrival and Departure procedures to align with the procedures your facility follows. Please review each of your posted Staff: Child Ratio worksheets to ensure all sections, “Youngest Child Enrolled Age”, “Center’s Ratio”, and “Maximum Number of Children Allowed” are completed accurately. Please reach out to: Amia M. Eaton at (919) 814-6365 for assistance with publishing your EPR Plan through the Risk Management Portal at the following link: https://rmp.nc.gov/portal/portal.aspx# Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary, enrollment worksheet, and monitoring checklist were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: CARA MCKEOWN-STEWART Operation Type: Center Case Number: Visit Date: 8/13/2024 Number Present: 47 Completed Date: 8/13/2024 Age: From 2 To 8 Total Minutes: 390 Time In: 09:15 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. This visit was conducted by Cara McKeown-Stewart, Child Care Consultant, and Stephanie Spencer, Director. Your program currently operates with a one-star license, issued May 17, 2024. Restrictions on the permit include 1st shift care, no cooking allowed, and children under 2 ½ years of age in rooms with direct exits only. The sanitation inspection was completed 8/07/2024 with a “Provisional” classification. A sanitation inspection was completed during today’s visit with a “Superior” classification. The last fire inspection was conducted 7/26/2024, and your facility was approved for daytime care only. The inspection report is documented with an incorrect date (6/26/24); Ms. Spencer stated she has contacted the fire inspector via phone to request a revision be made to this date on the inspection. Ms. Spencer will email me a copy of this revised inspection once recieved. The Secretary of State website was reviewed on 8/13/2024, and Canterbury Kids, Inc. was listed as current and active. The center's compliance history was reviewed with the operator. The program’s compliance history was 99% percent as of 8/13/24. All programs are required to maintain 75% compliance. Upon arrival, the license was posted. Four classrooms were observed during this visit. All indoor and outdoor areas were observed during the visit. Upon arrival staff/child ratio was observed and recorded on the attached worksheet. I observed developmentally appropriate materials and activities were available to the children in the classrooms. I observed the children playing in activity areas, participating in general routines, engaging in conversations and activities with their teachers, playing outdoors, and eating lunch during the visit. I observed interactions between staff and children. An allergy list was posted in three of the four classroom. Storage of hazardous items was monitored. No medications were observed, nor reported. First Aid kits were monitored, and Safe Arrival and Departure procedures were posted. This program does not currently provide transportation or participate in off-premise or aquatic activities. Staff and Training Worksheets were submitted prior to the visit. Staff files and children’s records were monitored per DCDEE procedures. No new staff members were reported. The file for one (1) existing staff member was monitored today. The files for six (6) volunteer staff members were monitored today. The files for five (3) children were also monitored today. Playground inspections, lockdown/ shelter-in-place drills and fire drill logs were monitored. A fire drill was last conducted on 5/08/2024. A shelter in place drill was completed on 3/14/2024. A playground inspection was completed on 4/26/2024. The following violations were cited during today's visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for any children enrolled. 10A NCAC 09 .0302(d)(4) 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in three classrooms. GS 110-91(12);.0508(a) 428 A current activity plan was not posted for each group of children for reference. An activity plan was not posted in any of the classrooms. GS 110-91(12); .0508(a) 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. GS 110-91(12); .0510(a) 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. .0510(d)(1) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. An allergy list was not observed to be posted in Space 3. .0901(g) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill had not been recorded since 5/08/2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children. .2820(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. A caterpillar riding toy was observed to be cracked and broken in two areas. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed since 4/26/2024. .0605(q) 1027 Volunteers who are 13, 14, or 15 years old were not directly supervised by or worked with a staff person who was at least 21 years old and met staff qualification requirements. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. .0102(53) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The tuberculosis screenings for five volunteers were not signed by a medical professional. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form for one existing staff member was last updated on 7/13/2023. .0701(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. .0604(u);.0302(d)(8) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. .0607(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations found during today's visit immediately and send me documentation verifying compliance on or before 8/27/2024. The following information must be included in your compliance letter: • each violation number, • how you corrected each violation, • what plan will be implemented to prevent each violation from occurring again, • the name of your center, • facility ID number, • date, • title of the person who signs the letter If you state in your Compliance Letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to cara.mckeown@dhhs.nc.gov or mail two copies of the letter to: Cara McKeown 353 Jonestown Road, Unit #146 Winston Salem, NC 27104 Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. An unannounced follow-up visit will be conducted to monitor compliance with supervision requirements and violation corrections. Technical Assistance Provided During Visit: The emergency information for one staff member, six volunteers, and the applications for twenty-four children enrolled were not observed in the Ready to Go file. A fire drill had not been recorded since 5/08/2024. A lockdown/ shelter-in-place drill had not been completed since 3/14/2024. A playground inspection had not been completed since 4/26/2024. The tuberculosis screenings for five volunteers were not signed by a medical professional. The emergency information form for one existing staff member was last updated on 7/13/2023. An activity plan was not posted in any of the classrooms. A daily schedule was not posted in three classrooms. Arrival and departure times were not recorded for any children enrolled. An allergy list was not observed to be posted in Space 3. Ms. Spencer stated she is more organized in following these requirements during the school year, but has not followed them as closely during summer camp as different children are enrolled and volunteers also serve weekly. It is imperative that all required records are current and onsite for review at all times to ensure the health, safety, and quality of care of children enrolled and the safety of all staff members. You may consider creating a routine schedule for monitoring all program, staff, and children’s files to ensure all records remain complete and current. On the playground used by children of all ages, fabric weed block was observed to be emerging from the inside of the sand box used by children less than three years of age. A caterpillar riding toy was observed to be cracked and broken in two areas. It is extremely important that the outdoor environment is safe for children to freely explore. The caterpillar riding toy was removed from the playground during the visit. Mrs. Spencer stated she was unaware of the issue with the weed block, but has already ordered more sand to place into the sand box. You may consider adding these items to your Playground Inspection monthly to decrease the likelihood of recurrence. In Space 3, a classroom designated for children five years of age, the classroom did not have four activity areas that were available. The classroom had a blocks area, home living area, and a reading center. The reading and blocks centers did not contain a sufficient quantity of materials to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center only contained on small set of colored blocks and three types of accessories, and the reading center only contained books. Ms. Spencer stated she was still in process of setting up this classroom and that an art area would be added to this space. She also stated she would add all necessary materials to these centers as soon as possible. It is important for children to have a variety of learning materials to choose from during their guided and free play. You may consider monitoring each classroom to ensure each center has sufficient materials and that at least four of the five activity centers in G.S. 110-91(12) is available to children daily. One individual pump of hand sanitizer was observed less than five feet from the ground and accessible to children in Space 2; the sanitizer was placed greater than five feet from the ground during the visit. One tube of Carmex medicated lip ointment was observed in a drawer in Space 1, less than five feet from the ground and accessible to children; this ointment was placed into locked storage during the visit. In Space 4, one individual pump of hand sanitizer and one bottle of sunscreen were observed in a drawer less than five feet from the ground, accessible to children; these items were placed greater than five feet from the ground during the visit. When I was monitoring Space 1, a volunteer was observed to be present with nine children of School Age, but no staff member was present. The staff member had gone to the restroom and returned to the classroom within two minutes of my arrival in the classroom. It is imperative that children are never left alone in a classroom with a volunteer. You may consider revisiting this requirement with your staff as a whole and with all volunteers to ensure a staff member is present at all times with children enrolled. Consultation Provided During Visit: • You must notify your consultant 30 days prior to changing the ownership status of your facility. The following Child Care Rules were reviewed with Ms. Spencer during the visit: 10A NCAC 09 .0510 ACTIVITY AREAS 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS Please individualize your Safe Arrival and Departure procedures to align with the procedures your facility follows. Please review each of your posted Staff: Child Ratio worksheets to ensure all sections, “Youngest Child Enrolled Age”, “Center’s Ratio”, and “Maximum Number of Children Allowed” are completed accurately. Please reach out to: Amia M. Eaton at (919) 814-6365 for assistance with publishing your EPR Plan through the Risk Management Portal at the following link: https://rmp.nc.gov/portal/portal.aspx# Thank you for your time and assistance during this visit. At the completion of the visit, this visit summary, enrollment worksheet, and monitoring checklist were provided to you. Contact me at Cara McKeown, Child Care Consultant, (336) 408-4849 or cara.mckeown@dhhs.nc.gov or Pamela Hauser, Licensing Supervisor, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: Visit Date: 1/8/2024 Number Present: 33 Completed Date: 1/9/2024 Age: From 2 To 5 Total Minutes: 142 Time In: 02:38 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the second temporary time period visit and to discuss preparation for a rated license assessment. The visit was conducted with Stephanie Spencer, Owner/Director, by Tammy Childress, Lead Child Care Consultant. Currently this facility operates with a Temporary License, issued on September 1, 2023, to operate first shift with a capacity of 52, and to provide care for children ages two to twelve years old. Restrictions are daytime care only, no cooking allowed in the building, and children 2 1/2 years old and younger must be in rooms with direct exits only. The Secretary of State website was checked today, and the owner, Canterbury Kids Inc., remains current on all required documents and active on the NC Business Registry. If any changes to the business type need to be made or you decide to sale your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. All designated indoor and outdoor spaces for child care were monitored, as well as all program files, staff files and a percentage of children’s files. Documents required to be posted were monitored. The facility does not provide transportation. There have been no changes made to the main area of the children’s playground, and a shelter with restrooms, including sinks, remains blocked off and is soon to be ready for use. Once the restrooms are complete, please contact Joseph Chrobak, Environmental Health Specialist, at (336) 703-2618, chrobajb@forsyth.cc for approval. Any additional stationary play equipment over 18 inches high must have protective surfacing (mulch) at fall zones (6 inches in depth and extend at least six inches out and around each piece of equipment). Ms. Childress suggested designating one area of the playground for stationary equipment and to install a border of large pvc piping to contain the mulch at the required levels. The following child care rules are applicable for the outdoor learning environment: 10A NCAC 09 .0605 (b) For outdoor play structures purchased or installed on or after September 1, 2017, the provider shall maintain manufacturer's instructions on file electronically or in paper format. 10A NCAC 09 .0605(j)(2) other materials that have been certified by the manufacturer to be shock-absorbing protective material in accordance with the American Society for Testing and Materials (ASTM) Standard F 1292, may be used if installed, maintained, and replaced according to the manufacturer's instructions. This standard is incorporated by reference and does include subsequent editions. This standard may be found online at https://www.astm.org/Standards/F1292.htm for a cost of sixty-five dollars ($65.00). 10A NCAC 09 .0605(m)(1) Fall zones may overlap around spring rockers, and around equipment that is more than 18, but less than 30 inches in height. If there are two adjacent structures and one is more than 18, but less than 30 inches in height, the protective surfacing shall extend a minimum of nine feet between the two structures. Meals, snacks, and beverages are provided by parents and children eat all meals in classrooms at this time. Once the outdoor restrooms are complete and approved, children will also eat meals and snacks on the playground. During today’s visit children present were observed to be engaged in outdoor play and departure. The following violations were cited today: Violation Number Comment Rule 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. All staff did not complete Recognizing and Responding to Suspicions of Child Maltreatment using the approved website for training within 90 days of employment. .1102(g) All violations must be corrected immediately. You must submit documentation on how each violation was corrected to Ms. Childress by January 22, 2024. The documentation should be submitted by email to Ms. Childress at tammy.childress@dhhs.nc.gov. During today’s visit we again discussed the Rated License Assessment Process and the Environment Rating Scale Assessment. We reviewed the program and education components for a star rated license, how points are earned, and the Environment Rating Scale Assessment. The application for a Star Rated License Assessment was received during today’s visit. Ms. Spencer does not wish to request an Environment Rating Scale Assessment at this time. Your Temporary License will expire on March 1, 2024, and in order to continue to operate you must be issued a star rated license. Prior to the expiration of the Temporary License, a Rated License Assessment will include a review of program standards and staff education, along with the quality point earned to determine the final star rating. Technical Assistance: Recognizing and Responding to Suspicions of Child Maltreatment Training Ms. Spencer completed the Recognizing and Responding to Suspicions of Child Maltreatment training and stated she had provided the training for all other staff members. We discussed today that each staff person must complete the training individually on the website listed below and have certificate of completion in their staff file. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Consultation: Once all staff education is verified through WORKS and prior to the expiration of the Temporary License, a final visit will be conducted to determine the Star Rated License that will be issued. Health and Safety Training All staff must complete Health and Safety Trainings within one year of hire and must be repeated every five years with training certificates on file for review. These trainings can be accessed on the DCDEE website at https://ncchildcare.ncdhhs.gov under the Provider tab from the home screen, select Training and Professional Development, and finally DCDEE Moodle. If you need assistance in locating the trainings, please contact me. It is important to remember that the child care administrator and all staff members must complete the specific Health and Safety Training called “Recognizing and Responding to Suspicions of Child Maltreatment”, within 90 days of employment. This training can be accessed through Moodle or directly at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. Orientation For New Staff/ New Staff Files/ CPR/FA and Trainings Health and safety training shall be in addition to the new staff orientation requirements. Orientation topics should be a review of the policies specific to your facility. All staff, including the director, must receive 16 hours of orientation. The orientation form is available on the DCDEE website www.ncchildcare.ncdhhs.gov under provider documents and forms. All documents listed on the staff file checklist must be in staff files and available for review. All CPR/FA training must be in-person by an approved training. Online only CPR/FA courses will not be accepted. On-Going Professional Development If staff complete approved college courses in child development, for every one college credit hour (CEU) completed staff will earn 16 hours of on-going training. All staff must complete the required number of on-going training hours based upon education and experience within one year of hire and annually. The required number of training hours can be determined for each staff member using the information provided in Child Care Rule 10A NCAC 09 .1103. Staff development trainings should include content on the following: Planning a safe, healthy learning environment Steps to advance children's physical and intellectual development Positive ways to support children's social and emotional Strategies to establish productive relationships with families Strategies to manage an effective program operation Maintaining a commitment to professionalism Observing and recording children's behavior Principles of child growth and development Learning activities that promote inclusion of children with special In addition to the required Health and Safety Trainings, staff can access professional development trainings on Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Early Educator Support, Licensure, and Professional Development (EESLPD), Foundations and Regulatory. Specifically, under the Regulatory section, I would encourage all staff to complete the training for “Child Care Rule Rollout” which includes a section for the overview of new rules and rule amendments effective July 2023. On-going training must be completed by an individual, agency or college approved by the North Carolina Division of Child Development and Early Education. The trainer must produce an email or approved outline form for each topic before you secure a training date with them. You should secure training using the DCDEE Moodle, trainers from Smart Start of Forsyth County or Child Care Resource Center. Contact DCDEE Customer Service at 1-800-859-0829 if you have questions regarding an approved training or trainer. All staff must obtain training certificates for all completed training and shall be on file for review. Staff Development Plan and Annual Evaluation All staff members must complete a Professional Development Plan and receive an annual evaluation within one year of hire. A sample staff development plan is available on the DCDEE website under Provider Documents and Forms. The Staff Development Plan and the annual evaluation are two different requirements. The purpose of the Staff Development Plan is to review staff goals and if these goals have been met, and to set new professional goals each year. The staff evaluation is to review each staff member’s job performance and to identify areas where the staff member is excelling and the areas where performance should be improved. For some areas for improvements that are of a concern regarding the health and safety of children, a specific plan of action should be clearly outlined and show the plan will be monitored. Emergency Preparedness and Response Plan Emergency Preparedness and Response in Child Care training must be completed by at least one staff member (usually the administrator) within one year of the effective date of the initial license. Maintain documentation of this training. Once the EPR training is completed, you must complete an EPR Plan on a template at the following website https://rmp.nc.gov/portal/portal.aspx within four (4) months. To obtain the training you may contact: Laura Brown, Early Childhood Coach Child Care Resource Center (336)245-4900 ext. 1002 lbrown@childcareresourcecenter.org After you complete the Emergency Preparedness and Response in Child Care training, you must conduct either a shelter-in-place or a lockdown drill every three months. Use the Emergency Drill Log to document these additional drills as well as the fire drills. The form is located under the Provider Documents tab on the DCDEE website at www.ncchildcare.ncdhhs.gov. The EPR Plan will be reviewed with all staff upon hire during orientation, whenever changes to the plan occur, and at least yearly. The date of the review of the plan with staff should be documented on the Staff and Training Worksheets. In addition, the administrator must review the plan annually in the portal and make updates if required. Once reviewed, print off the first page of the plan which will reflect the date of the review. Approved CPR/FA Training Agencies: All staff must complete CPR and First Aid and obtain a training card or certificate from an approved agency- all or a portion of the training must be in-person. A list of approved agencies can be found at North Carolina Division of Child Development (ncdhhs.gov) or https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/cpr_first_aid_information_Revised_2022%20(1).pdf?ver=8LaabqtKa9JzfMR_Be60qA%3d%3d A summary of today’s visit was reviewed with and provided to Ms. Spencer. If you have any questions about this visit, please contact Ms. Childress at tammy.childress@dhhs.nc.gov or by telephone at (336)317-6436. You may also contact the Licensing Supervisor, Pamela Hauser, at pamela.hauser@dhhs.nc.gov if you have concerns regarding this visit or any violations documented. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: Visit Date: 1/8/2024 Number Present: 33 Completed Date: 1/9/2024 Age: From 2 To 5 Total Minutes: 142 Time In: 02:38 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the second temporary time period visit and to discuss preparation for a rated license assessment. The visit was conducted with Stephanie Spencer, Owner/Director, by Tammy Childress, Lead Child Care Consultant. Currently this facility operates with a Temporary License, issued on September 1, 2023, to operate first shift with a capacity of 52, and to provide care for children ages two to twelve years old. Restrictions are daytime care only, no cooking allowed in the building, and children 2 1/2 years old and younger must be in rooms with direct exits only. The Secretary of State website was checked today, and the owner, Canterbury Kids Inc., remains current on all required documents and active on the NC Business Registry. If any changes to the business type need to be made or you decide to sale your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. All designated indoor and outdoor spaces for child care were monitored, as well as all program files, staff files and a percentage of children’s files. Documents required to be posted were monitored. The facility does not provide transportation. There have been no changes made to the main area of the children’s playground, and a shelter with restrooms, including sinks, remains blocked off and is soon to be ready for use. Once the restrooms are complete, please contact Joseph Chrobak, Environmental Health Specialist, at (336) 703-2618, chrobajb@forsyth.cc for approval. Any additional stationary play equipment over 18 inches high must have protective surfacing (mulch) at fall zones (6 inches in depth and extend at least six inches out and around each piece of equipment). Ms. Childress suggested designating one area of the playground for stationary equipment and to install a border of large pvc piping to contain the mulch at the required levels. The following child care rules are applicable for the outdoor learning environment: 10A NCAC 09 .0605 (b) For outdoor play structures purchased or installed on or after September 1, 2017, the provider shall maintain manufacturer's instructions on file electronically or in paper format. 10A NCAC 09 .0605(j)(2) other materials that have been certified by the manufacturer to be shock-absorbing protective material in accordance with the American Society for Testing and Materials (ASTM) Standard F 1292, may be used if installed, maintained, and replaced according to the manufacturer's instructions. This standard is incorporated by reference and does include subsequent editions. This standard may be found online at https://www.astm.org/Standards/F1292.htm for a cost of sixty-five dollars ($65.00). 10A NCAC 09 .0605(m)(1) Fall zones may overlap around spring rockers, and around equipment that is more than 18, but less than 30 inches in height. If there are two adjacent structures and one is more than 18, but less than 30 inches in height, the protective surfacing shall extend a minimum of nine feet between the two structures. Meals, snacks, and beverages are provided by parents and children eat all meals in classrooms at this time. Once the outdoor restrooms are complete and approved, children will also eat meals and snacks on the playground. During today’s visit children present were observed to be engaged in outdoor play and departure. The following violations were cited today: Violation Number Comment Rule 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. All staff did not complete Recognizing and Responding to Suspicions of Child Maltreatment using the approved website for training within 90 days of employment. .1102(g) All violations must be corrected immediately. You must submit documentation on how each violation was corrected to Ms. Childress by January 22, 2024. The documentation should be submitted by email to Ms. Childress at tammy.childress@dhhs.nc.gov. During today’s visit we again discussed the Rated License Assessment Process and the Environment Rating Scale Assessment. We reviewed the program and education components for a star rated license, how points are earned, and the Environment Rating Scale Assessment. The application for a Star Rated License Assessment was received during today’s visit. Ms. Spencer does not wish to request an Environment Rating Scale Assessment at this time. Your Temporary License will expire on March 1, 2024, and in order to continue to operate you must be issued a star rated license. Prior to the expiration of the Temporary License, a Rated License Assessment will include a review of program standards and staff education, along with the quality point earned to determine the final star rating. Technical Assistance: Recognizing and Responding to Suspicions of Child Maltreatment Training Ms. Spencer completed the Recognizing and Responding to Suspicions of Child Maltreatment training and stated she had provided the training for all other staff members. We discussed today that each staff person must complete the training individually on the website listed below and have certificate of completion in their staff file. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Consultation: Once all staff education is verified through WORKS and prior to the expiration of the Temporary License, a final visit will be conducted to determine the Star Rated License that will be issued. Health and Safety Training All staff must complete Health and Safety Trainings within one year of hire and must be repeated every five years with training certificates on file for review. These trainings can be accessed on the DCDEE website at https://ncchildcare.ncdhhs.gov under the Provider tab from the home screen, select Training and Professional Development, and finally DCDEE Moodle. If you need assistance in locating the trainings, please contact me. It is important to remember that the child care administrator and all staff members must complete the specific Health and Safety Training called “Recognizing and Responding to Suspicions of Child Maltreatment”, within 90 days of employment. This training can be accessed through Moodle or directly at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. Orientation For New Staff/ New Staff Files/ CPR/FA and Trainings Health and safety training shall be in addition to the new staff orientation requirements. Orientation topics should be a review of the policies specific to your facility. All staff, including the director, must receive 16 hours of orientation. The orientation form is available on the DCDEE website www.ncchildcare.ncdhhs.gov under provider documents and forms. All documents listed on the staff file checklist must be in staff files and available for review. All CPR/FA training must be in-person by an approved training. Online only CPR/FA courses will not be accepted. On-Going Professional Development If staff complete approved college courses in child development, for every one college credit hour (CEU) completed staff will earn 16 hours of on-going training. All staff must complete the required number of on-going training hours based upon education and experience within one year of hire and annually. The required number of training hours can be determined for each staff member using the information provided in Child Care Rule 10A NCAC 09 .1103. Staff development trainings should include content on the following: Planning a safe, healthy learning environment Steps to advance children's physical and intellectual development Positive ways to support children's social and emotional Strategies to establish productive relationships with families Strategies to manage an effective program operation Maintaining a commitment to professionalism Observing and recording children's behavior Principles of child growth and development Learning activities that promote inclusion of children with special In addition to the required Health and Safety Trainings, staff can access professional development trainings on Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Early Educator Support, Licensure, and Professional Development (EESLPD), Foundations and Regulatory. Specifically, under the Regulatory section, I would encourage all staff to complete the training for “Child Care Rule Rollout” which includes a section for the overview of new rules and rule amendments effective July 2023. On-going training must be completed by an individual, agency or college approved by the North Carolina Division of Child Development and Early Education. The trainer must produce an email or approved outline form for each topic before you secure a training date with them. You should secure training using the DCDEE Moodle, trainers from Smart Start of Forsyth County or Child Care Resource Center. Contact DCDEE Customer Service at 1-800-859-0829 if you have questions regarding an approved training or trainer. All staff must obtain training certificates for all completed training and shall be on file for review. Staff Development Plan and Annual Evaluation All staff members must complete a Professional Development Plan and receive an annual evaluation within one year of hire. A sample staff development plan is available on the DCDEE website under Provider Documents and Forms. The Staff Development Plan and the annual evaluation are two different requirements. The purpose of the Staff Development Plan is to review staff goals and if these goals have been met, and to set new professional goals each year. The staff evaluation is to review each staff member’s job performance and to identify areas where the staff member is excelling and the areas where performance should be improved. For some areas for improvements that are of a concern regarding the health and safety of children, a specific plan of action should be clearly outlined and show the plan will be monitored. Emergency Preparedness and Response Plan Emergency Preparedness and Response in Child Care training must be completed by at least one staff member (usually the administrator) within one year of the effective date of the initial license. Maintain documentation of this training. Once the EPR training is completed, you must complete an EPR Plan on a template at the following website https://rmp.nc.gov/portal/portal.aspx within four (4) months. To obtain the training you may contact: Laura Brown, Early Childhood Coach Child Care Resource Center (336)245-4900 ext. 1002 lbrown@childcareresourcecenter.org After you complete the Emergency Preparedness and Response in Child Care training, you must conduct either a shelter-in-place or a lockdown drill every three months. Use the Emergency Drill Log to document these additional drills as well as the fire drills. The form is located under the Provider Documents tab on the DCDEE website at www.ncchildcare.ncdhhs.gov. The EPR Plan will be reviewed with all staff upon hire during orientation, whenever changes to the plan occur, and at least yearly. The date of the review of the plan with staff should be documented on the Staff and Training Worksheets. In addition, the administrator must review the plan annually in the portal and make updates if required. Once reviewed, print off the first page of the plan which will reflect the date of the review. Approved CPR/FA Training Agencies: All staff must complete CPR and First Aid and obtain a training card or certificate from an approved agency- all or a portion of the training must be in-person. A list of approved agencies can be found at North Carolina Division of Child Development (ncdhhs.gov) or https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/cpr_first_aid_information_Revised_2022%20(1).pdf?ver=8LaabqtKa9JzfMR_Be60qA%3d%3d A summary of today’s visit was reviewed with and provided to Ms. Spencer. If you have any questions about this visit, please contact Ms. Childress at tammy.childress@dhhs.nc.gov or by telephone at (336)317-6436. You may also contact the Licensing Supervisor, Pamela Hauser, at pamela.hauser@dhhs.nc.gov if you have concerns regarding this visit or any violations documented. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: Canterbury Kids Facility ID: 34001403 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: Visit Date: 1/8/2024 Number Present: 33 Completed Date: 1/9/2024 Age: From 2 To 5 Total Minutes: 142 Time In: 02:38 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the second temporary time period visit and to discuss preparation for a rated license assessment. The visit was conducted with Stephanie Spencer, Owner/Director, by Tammy Childress, Lead Child Care Consultant. Currently this facility operates with a Temporary License, issued on September 1, 2023, to operate first shift with a capacity of 52, and to provide care for children ages two to twelve years old. Restrictions are daytime care only, no cooking allowed in the building, and children 2 1/2 years old and younger must be in rooms with direct exits only. The Secretary of State website was checked today, and the owner, Canterbury Kids Inc., remains current on all required documents and active on the NC Business Registry. If any changes to the business type need to be made or you decide to sale your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. All designated indoor and outdoor spaces for child care were monitored, as well as all program files, staff files and a percentage of children’s files. Documents required to be posted were monitored. The facility does not provide transportation. There have been no changes made to the main area of the children’s playground, and a shelter with restrooms, including sinks, remains blocked off and is soon to be ready for use. Once the restrooms are complete, please contact Joseph Chrobak, Environmental Health Specialist, at (336) 703-2618, chrobajb@forsyth.cc for approval. Any additional stationary play equipment over 18 inches high must have protective surfacing (mulch) at fall zones (6 inches in depth and extend at least six inches out and around each piece of equipment). Ms. Childress suggested designating one area of the playground for stationary equipment and to install a border of large pvc piping to contain the mulch at the required levels. The following child care rules are applicable for the outdoor learning environment: 10A NCAC 09 .0605 (b) For outdoor play structures purchased or installed on or after September 1, 2017, the provider shall maintain manufacturer's instructions on file electronically or in paper format. 10A NCAC 09 .0605(j)(2) other materials that have been certified by the manufacturer to be shock-absorbing protective material in accordance with the American Society for Testing and Materials (ASTM) Standard F 1292, may be used if installed, maintained, and replaced according to the manufacturer's instructions. This standard is incorporated by reference and does include subsequent editions. This standard may be found online at https://www.astm.org/Standards/F1292.htm for a cost of sixty-five dollars ($65.00). 10A NCAC 09 .0605(m)(1) Fall zones may overlap around spring rockers, and around equipment that is more than 18, but less than 30 inches in height. If there are two adjacent structures and one is more than 18, but less than 30 inches in height, the protective surfacing shall extend a minimum of nine feet between the two structures. Meals, snacks, and beverages are provided by parents and children eat all meals in classrooms at this time. Once the outdoor restrooms are complete and approved, children will also eat meals and snacks on the playground. During today’s visit children present were observed to be engaged in outdoor play and departure. The following violations were cited today: Violation Number Comment Rule 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. All staff did not complete Recognizing and Responding to Suspicions of Child Maltreatment using the approved website for training within 90 days of employment. .1102(g) All violations must be corrected immediately. You must submit documentation on how each violation was corrected to Ms. Childress by January 22, 2024. The documentation should be submitted by email to Ms. Childress at tammy.childress@dhhs.nc.gov. During today’s visit we again discussed the Rated License Assessment Process and the Environment Rating Scale Assessment. We reviewed the program and education components for a star rated license, how points are earned, and the Environment Rating Scale Assessment. The application for a Star Rated License Assessment was received during today’s visit. Ms. Spencer does not wish to request an Environment Rating Scale Assessment at this time. Your Temporary License will expire on March 1, 2024, and in order to continue to operate you must be issued a star rated license. Prior to the expiration of the Temporary License, a Rated License Assessment will include a review of program standards and staff education, along with the quality point earned to determine the final star rating. Technical Assistance: Recognizing and Responding to Suspicions of Child Maltreatment Training Ms. Spencer completed the Recognizing and Responding to Suspicions of Child Maltreatment training and stated she had provided the training for all other staff members. We discussed today that each staff person must complete the training individually on the website listed below and have certificate of completion in their staff file. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Consultation: Once all staff education is verified through WORKS and prior to the expiration of the Temporary License, a final visit will be conducted to determine the Star Rated License that will be issued. Health and Safety Training All staff must complete Health and Safety Trainings within one year of hire and must be repeated every five years with training certificates on file for review. These trainings can be accessed on the DCDEE website at https://ncchildcare.ncdhhs.gov under the Provider tab from the home screen, select Training and Professional Development, and finally DCDEE Moodle. If you need assistance in locating the trainings, please contact me. It is important to remember that the child care administrator and all staff members must complete the specific Health and Safety Training called “Recognizing and Responding to Suspicions of Child Maltreatment”, within 90 days of employment. This training can be accessed through Moodle or directly at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. Orientation For New Staff/ New Staff Files/ CPR/FA and Trainings Health and safety training shall be in addition to the new staff orientation requirements. Orientation topics should be a review of the policies specific to your facility. All staff, including the director, must receive 16 hours of orientation. The orientation form is available on the DCDEE website www.ncchildcare.ncdhhs.gov under provider documents and forms. All documents listed on the staff file checklist must be in staff files and available for review. All CPR/FA training must be in-person by an approved training. Online only CPR/FA courses will not be accepted. On-Going Professional Development If staff complete approved college courses in child development, for every one college credit hour (CEU) completed staff will earn 16 hours of on-going training. All staff must complete the required number of on-going training hours based upon education and experience within one year of hire and annually. The required number of training hours can be determined for each staff member using the information provided in Child Care Rule 10A NCAC 09 .1103. Staff development trainings should include content on the following: Planning a safe, healthy learning environment Steps to advance children's physical and intellectual development Positive ways to support children's social and emotional Strategies to establish productive relationships with families Strategies to manage an effective program operation Maintaining a commitment to professionalism Observing and recording children's behavior Principles of child growth and development Learning activities that promote inclusion of children with special In addition to the required Health and Safety Trainings, staff can access professional development trainings on Moodle under Early Childhood Professional Development in the categories of Child Care and Development Fund (CCDF), Early Educator Support, Licensure, and Professional Development (EESLPD), Foundations and Regulatory. Specifically, under the Regulatory section, I would encourage all staff to complete the training for “Child Care Rule Rollout” which includes a section for the overview of new rules and rule amendments effective July 2023. On-going training must be completed by an individual, agency or college approved by the North Carolina Division of Child Development and Early Education. The trainer must produce an email or approved outline form for each topic before you secure a training date with them. You should secure training using the DCDEE Moodle, trainers from Smart Start of Forsyth County or Child Care Resource Center. Contact DCDEE Customer Service at 1-800-859-0829 if you have questions regarding an approved training or trainer. All staff must obtain training certificates for all completed training and shall be on file for review. Staff Development Plan and Annual Evaluation All staff members must complete a Professional Development Plan and receive an annual evaluation within one year of hire. A sample staff development plan is available on the DCDEE website under Provider Documents and Forms. The Staff Development Plan and the annual evaluation are two different requirements. The purpose of the Staff Development Plan is to review staff goals and if these goals have been met, and to set new professional goals each year. The staff evaluation is to review each staff member’s job performance and to identify areas where the staff member is excelling and the areas where performance should be improved. For some areas for improvements that are of a concern regarding the health and safety of children, a specific plan of action should be clearly outlined and show the plan will be monitored. Emergency Preparedness and Response Plan Emergency Preparedness and Response in Child Care training must be completed by at least one staff member (usually the administrator) within one year of the effective date of the initial license. Maintain documentation of this training. Once the EPR training is completed, you must complete an EPR Plan on a template at the following website https://rmp.nc.gov/portal/portal.aspx within four (4) months. To obtain the training you may contact: Laura Brown, Early Childhood Coach Child Care Resource Center (336)245-4900 ext. 1002 lbrown@childcareresourcecenter.org After you complete the Emergency Preparedness and Response in Child Care training, you must conduct either a shelter-in-place or a lockdown drill every three months. Use the Emergency Drill Log to document these additional drills as well as the fire drills. The form is located under the Provider Documents tab on the DCDEE website at www.ncchildcare.ncdhhs.gov. The EPR Plan will be reviewed with all staff upon hire during orientation, whenever changes to the plan occur, and at least yearly. The date of the review of the plan with staff should be documented on the Staff and Training Worksheets. In addition, the administrator must review the plan annually in the portal and make updates if required. Once reviewed, print off the first page of the plan which will reflect the date of the review. Approved CPR/FA Training Agencies: All staff must complete CPR and First Aid and obtain a training card or certificate from an approved agency- all or a portion of the training must be in-person. A list of approved agencies can be found at North Carolina Division of Child Development (ncdhhs.gov) or https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/cpr_first_aid_information_Revised_2022%20(1).pdf?ver=8LaabqtKa9JzfMR_Be60qA%3d%3d A summary of today’s visit was reviewed with and provided to Ms. Spencer. If you have any questions about this visit, please contact Ms. Childress at tammy.childress@dhhs.nc.gov or by telephone at (336)317-6436. You may also contact the Licensing Supervisor, Pamela Hauser, at pamela.hauser@dhhs.nc.gov if you have concerns regarding this visit or any violations documented. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times