Pine Street Head Start Center

10A NCAC 09 .0713 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 7/2/2025 Number Present: 8 Completed Date: 7/2/2025 Age: From 1 To 3 Total Minutes: 135 Time In: 11:20 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program with compliance with applicable child care requirements during an administrative action follow-up visit, including the Corrective Action Plan included in the Written Warning issued by the Division of Child Development and Early Education to this facility on May 29, 2025. Renee Knight, Administrator, assisted with the visit. Eight (8) children were observed in care ranging from ages one to three years old. The children were observed engaged in free-choice play, outdoor play, completing toileting, and hand washing routines, eating lunch and napping. Lunch consisted of baked chicken, mashed potatoes, mixed fruit, bread and milk. Limited monitoring of the child care requirements was completed today. The following child care requirements were monitored: Staff/child ratio, supervision, discipline and nurturing care of children, adequate approved space, permit restrictions, staff records (first aid/CPR, and IT’S SIDS training), criminal background check requirements and general safety. All items in 10A NCAC 09 .2201 (j) were monitored. Enrollment was not required or completed based on the type of visit conducted; however, attendance was taken to determine the number of children in care and ages. The following violation was documented. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A one-year-old child was observed grouped with three-year-old children in Space #3. 10A NCAC 09 .0713(a)(6) The violation documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before July 16, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY SCORE: The center’s compliance history score was reviewed with the operator. The program’s compliance history was 87% as of July 2, 2025. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website ash Edgecombe Wilson Community Action, Inc. was listed as current-active I reminded you the corporation status for your program must always be current-active to continue to operate with a star rated license. Failure to comply could impact your programs license status. STAFF/CHILD RATIO/GROUP SIZE: During my walk-through to obtain attendance in the classrooms, it was observed that a one-year-old child was grouped with children three-year-old children, in Space #3. You stated that two of the children had birthdays today, in which they became three. You also shared the tow children age three were scheduled to be transitioned out at the end of the school year (July 31, 2025). I shared child care rule 10A NCAC 09 .0713 (a)(6) which states children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age. We discussed the importance of ensuring that one year old children are not grouped with children who are three years and older. Additionally, we talked about the need to closely monitor children’s birthdays to prevent overlap between age groups and remain in compliance with age-appropriate grouping requirements. I requested that you revise the approved written policies and procedures to address how you will ensure that children’s ages do not overlap in a manner that results in one-year old children being grouped with three years old and older at any time. The revised policy should also include a clear plan outlining the steps that will be taken to ensure timely classroom transitions and proper placements based on children’s ages. This includes implementing a system for monitoring upcoming birthdays and providing proactive transition planning. Once completed, the revised written policies and procedures should be submitted to me either via email or postal mail. I will notify you verbally and in writing whether the plan meets stipulation requirements. I also advised you to review the revised plan with staff and have them sign a new roster indicating they have been made aware of the updated changes. An unannounced follow-up visit will be conducted in the future to monitor applicable child care requirements and staff/child ratio. ADMINISTRATIVE ACTION OBSERVATION SUMMARY: During the visit, I observed the written warning administrative action clearly posted on the wall in the foyer area, where parents enter the facility and next to the administrator’s office door. I reviewed the head count sheets completed for the month of June 2025. Labels are also placed on the door, indicating one classroom is a toddler classroom and the other for children aged two to three years old. You provided me with a copy of the meeting minutes from the staff meeting held on June 3, 2025. You stated the roster would be sent to me via email later. Based on my observation, all components of section 2201(j) were met except for staff/child ratio requirements related to grouping of children. An unannounced follow-up visit will be conducted in the future to monitor applicable child care requirements and staff/child ratio. At the end of this visit, the visit summary report was completed, reviewed with you and a copy was left with you today. CONTACT INFORMATION: If you have question about today’s visit, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-393-9808 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 7/2/2025 Number Present: 8 Completed Date: 7/2/2025 Age: From 1 To 3 Total Minutes: 135 Time In: 11:20 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program with compliance with applicable child care requirements during an administrative action follow-up visit, including the Corrective Action Plan included in the Written Warning issued by the Division of Child Development and Early Education to this facility on May 29, 2025. Renee Knight, Administrator, assisted with the visit. Eight (8) children were observed in care ranging from ages one to three years old. The children were observed engaged in free-choice play, outdoor play, completing toileting, and hand washing routines, eating lunch and napping. Lunch consisted of baked chicken, mashed potatoes, mixed fruit, bread and milk. Limited monitoring of the child care requirements was completed today. The following child care requirements were monitored: Staff/child ratio, supervision, discipline and nurturing care of children, adequate approved space, permit restrictions, staff records (first aid/CPR, and IT’S SIDS training), criminal background check requirements and general safety. All items in 10A NCAC 09 .2201 (j) were monitored. Enrollment was not required or completed based on the type of visit conducted; however, attendance was taken to determine the number of children in care and ages. The following violation was documented. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A one-year-old child was observed grouped with three-year-old children in Space #3. 10A NCAC 09 .0713(a)(6) The violation documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before July 16, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY SCORE: The center’s compliance history score was reviewed with the operator. The program’s compliance history was 87% as of July 2, 2025. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website ash Edgecombe Wilson Community Action, Inc. was listed as current-active I reminded you the corporation status for your program must always be current-active to continue to operate with a star rated license. Failure to comply could impact your programs license status. STAFF/CHILD RATIO/GROUP SIZE: During my walk-through to obtain attendance in the classrooms, it was observed that a one-year-old child was grouped with children three-year-old children, in Space #3. You stated that two of the children had birthdays today, in which they became three. You also shared the tow children age three were scheduled to be transitioned out at the end of the school year (July 31, 2025). I shared child care rule 10A NCAC 09 .0713 (a)(6) which states children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age. We discussed the importance of ensuring that one year old children are not grouped with children who are three years and older. Additionally, we talked about the need to closely monitor children’s birthdays to prevent overlap between age groups and remain in compliance with age-appropriate grouping requirements. I requested that you revise the approved written policies and procedures to address how you will ensure that children’s ages do not overlap in a manner that results in one-year old children being grouped with three years old and older at any time. The revised policy should also include a clear plan outlining the steps that will be taken to ensure timely classroom transitions and proper placements based on children’s ages. This includes implementing a system for monitoring upcoming birthdays and providing proactive transition planning. Once completed, the revised written policies and procedures should be submitted to me either via email or postal mail. I will notify you verbally and in writing whether the plan meets stipulation requirements. I also advised you to review the revised plan with staff and have them sign a new roster indicating they have been made aware of the updated changes. An unannounced follow-up visit will be conducted in the future to monitor applicable child care requirements and staff/child ratio. ADMINISTRATIVE ACTION OBSERVATION SUMMARY: During the visit, I observed the written warning administrative action clearly posted on the wall in the foyer area, where parents enter the facility and next to the administrator’s office door. I reviewed the head count sheets completed for the month of June 2025. Labels are also placed on the door, indicating one classroom is a toddler classroom and the other for children aged two to three years old. You provided me with a copy of the meeting minutes from the staff meeting held on June 3, 2025. You stated the roster would be sent to me via email later. Based on my observation, all components of section 2201(j) were met except for staff/child ratio requirements related to grouping of children. An unannounced follow-up visit will be conducted in the future to monitor applicable child care requirements and staff/child ratio. At the end of this visit, the visit summary report was completed, reviewed with you and a copy was left with you today. CONTACT INFORMATION: If you have question about today’s visit, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-393-9808 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 4/15/2025 Number Present: 22 Completed Date: 4/15/2025 Age: From 1 To 5 Total Minutes: 105 Time In: 08:35 AM Time Out: 10:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this program for meeting compliance with applicable child care requirements during an unannounced follow-up visit and verify compliance with the staff/child ratio violation documented during the annual compliance visit conducted on April 11, 2025. Renee Knight, Administrator, assisted with the visit. Fifteen children were observed in care today ranging from ages one (1) to five (5) years old. Children were cared for in three separate spaces. Children were engaged in free choice play, interacting with teachers, completing toileting and hand washing routines and eating breakfast. Breakfast consisted of raisin bread, apple juice and milk. Limited monitoring of the child care requirements was completed: The following requirements were monitored: Staff/child ratio, supervision, adequate approved space, permit restrictions and safe environment. Enrollment was not required or completed based on the type of visit conducted; however, attendance was taken to determine the number of children in care and ages. The following violation was documented today. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A one year old child was grouped with three-year-old children in Space two (2). 10A NCAC 09 .0713(a)(6) The violation documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before April 25, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, Administrative Action, including Revocation of the facility's Star Rated License, could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY SCORE: The compliance history score was reviewed with the operator. The program’s compliance history score was 85% as of April 14, 2025. OBSERVATIONS: During today’s visit, it was observed that the program was not in compliance with staff/child ratio requirements for grouping of children. A one-year-old child was seen in care with three-year-old children in Space (2) two. During the walk-through to obtain attendance, staff stated that children in Space (2) two ranged in age from one to three years old. After exiting the classroom, one of the teachers approached me and stated the child in question (indicated as one) was two and provided a birthdate of November 30th. However, as more children arrived throughout the visit, a final attendance count was conducted. At that time, you confirmed that a one-year-old child was present in Space (2) two. When asked for the child’s information, you provide the name of the previously mentioned child with a different birth date. Upon reviewing the child’s file, it was confirmed that the child actual date of birth is May 27, 2023, verifying the child is one year old. I informed the program must come into compliance with staff/child ratio requirements for grouping of children immediately. You transitioned the one year old child during the visit. I asked what plan of action had been or would be implemented to ensure ongoing compliance with staff/child ratio requirements (grouping of children). You stated the one-year-old child would be transitioned to the space designated for children aged one to two years. You explained that a meeting would be held with the center staff to establish a plan for monitoring children’s birthdates, helping to ensure timely transitions as children's ages change. Additionally, you shared the education coordinator has been asked to assist with developing a tracking and transition plan to better manage classroom assignments. According to you one intentional strategy will be to group children by age cohorts, allowing them to transition together as a group when appropriate. You reported the transition has been completed by the administrative staff and the child would remain in the class designated for children one to two years old. UNANNOUNCED FOLLOW-UP VISIT: An unannounced follow-up visit will be conducted in the future to monitor compliance with staff/child ratio requirements and grouping of children. ADMINISTARTIVE ACTION: I informed you based on violations being documented for staff/child ratio requirements on two consecutive visits, an administrative action would be recommended for your program. If an administrative action is issued, you will be notified directly by the Division of Child Development and Early Education. HEALTHY SOCIAL BEHAVIORS WEBINAR: HELPING CHILDREN EXPRESS THEIRS WANTS & NEEDS: Join a free webinar presented by the Healthy Social Behaviors Helpline advisors! Learn about the relationship between communication and behavior. Discuss strategies to facilitate a child’s communication skills and help prevent challenging behavior. Tuesday, April 15, 2025, | 7:00-8:00 p.m. Join the webinar: https://ccrinc.zoom.us/j/3677997738 Meeting ID: 367 799 7738 CONTACT INFORMATION: If you have questions regarding today’s visit, you may contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 4/11/2025 Number Present: 18 Completed Date: 4/11/2025 Age: From 1 To 5 Total Minutes: 250 Time In: 08:15 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. R. Knight, Administrator, was present and assisted with the visit. This center currently operates with a five-star license, earning seven points in education standards, six points in program standards and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on May 2, 2024. The last sanitation inspection was completed on November 4, 2024, earning a “Superior” classification. The last fire inspection was completed on April 3, 2025, and the center was approved for daytime care only. Eighteen (18) children ranging from ages one (1) to five (5) years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, eating breakfast and lunch, completing hand washing, and toileting routines, and interacting with teachers. Breakfast consisted of cereal, apple juice, and milk. Lunch consisted of cheeseburgers, tater tots, mixed fruit and milk. The following violations were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for ten children between the dates of March 6, 2025, to April 10, 2025. 10A NCAC 09 .0302(d)(4) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. One year old children were grouped with three-year-old children in Spaces two (2) and three (3). 10A NCAC 09 .0713(a)(6) 807 A safe indoor and outdoor environment was not provided for the children. A plastic toy tile on the front playground was cracked exposing sharp edges. A baseball size hole was in the synthetic grass turf posing a tripping hazard. 10A NCAC 09 .0601(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy was not posted in the classroom designated for infant care. (Space #1) .0606(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation was not on file to verify one employee hired March 24, 2025, received six hours of training in required topic areas within the first two weeks of employment. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff development plan was not on file for one employee hired on January 16, 2024. The staff development plan on file was dated March 24, 2024. 10A NCAC 09 .0514(f) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before April 25, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 84% as of April 10, 2025. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action, Inc. remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. STAFF/CHILD RATIO: During the visit, children aged one year were observed grouped with three-year-old children in Spaces two (2) and three (3). Later, all the children were combined into a single classroom (Space #3). The teacher indicated that this grouping would remain in place until lunchtime. Upon review of child care rule10A NCAC 09 .0713, particularly section (a (6), I emphasized that proper grouping should be aligned with children’s ages to ensure compliance with staff/child ratios are maintained. Grouping children according to age range such as placing one-year-olds with younger two-year olds and older two-year olds with three-year-old children. It was recommended you implement a tracking system to help with monitoring children’s ages that will support decisions regarding classroom groupings throughout the year. This approach will support both regulatory compliance and developmentally age-appropriate practices. Maintaining staff/child ratios including grouping of children helps ensure children are cared for in a healthy and safe environment. It also gives caregiver time and opportunity to provide individualized care to the children they serve. Caring for more children than allowed increases the chance for unwarranted behaviors and injuries. UNANNOUNCED FOLLOW-UP VISIT: An unannounced follow-up visit will be completed in the future to monitor compliance with staff/child ratio and grouping of children. SAFE INDOOR/OUTDOOR ENVIRONMENT: There is a small baseball-sized hole in the artificial turf on the front playground, which poses a tripping hazard to children. Additionally, one of the plastic play tiles is cracked, exposing sharp edges. It was recommended you place a safety cone or other visible marker over the damaged area to bring awareness and prevent accidents until repairs can be completed. Staff should also be encouraged to supervise children closely during outdoor play to ensure they do not access the area. Prompt attention to these hazards will help maintain a safe environment. I observed that vines are beginning to grow and attach the fence. If left unattended they may cause damage or become more difficult to remove over time. I recommended having maintenance to remove the vines to prevent overgrowth and maintain the integrity of the fence. MEDICAL STATEMENTS: One medical statement on file for a new employee was missing a completion date. Medical statements must include a date to verify when the health assessment was performed. Please advise the employee to contact their health care provider and request that the date be added to the form. This is necessary to ensure the documentation meets compliance requirements. ARRIVAL/DEPARTURE TIMES: As part of continued efforts to maintain accurate and compliant records, encourage staff to consistently check sign in/out logs each day. It is important that times of drop-off and pick-ups are recorded as required. It parents forget to sign children in/out, staff may document the times and add their initials to indicate who recorded the information. Maintaining accurate records for sign in/out helps your program stay aligned with licensing standards and accountability of all children in care. AUTOMATED BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: Based on my review of the ABCMS portal, current staff are not listed. As discussed, it is essential that staffing information in accurate in the ABCMS portal. The designated individual should ensure the following actions are completed: Link current staff to the center’s portal and remove staff who are no longer employed. REMINDERS: CPR/First Aid and Recognizing and Responding to Suspicions of Child Maltreatment training is due on or before April 13, 2025, for the uncompensated provider (temp employee) observed providing care to children alone during today's visit. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. At the conclusion of this visit, the visit summary report was completed, reviewed, and left with you. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 4/11/2025 Number Present: 18 Completed Date: 4/11/2025 Age: From 1 To 5 Total Minutes: 250 Time In: 08:15 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. R. Knight, Administrator, was present and assisted with the visit. This center currently operates with a five-star license, earning seven points in education standards, six points in program standards and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on May 2, 2024. The last sanitation inspection was completed on November 4, 2024, earning a “Superior” classification. The last fire inspection was completed on April 3, 2025, and the center was approved for daytime care only. Eighteen (18) children ranging from ages one (1) to five (5) years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, eating breakfast and lunch, completing hand washing, and toileting routines, and interacting with teachers. Breakfast consisted of cereal, apple juice, and milk. Lunch consisted of cheeseburgers, tater tots, mixed fruit and milk. The following violations were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for ten children between the dates of March 6, 2025, to April 10, 2025. 10A NCAC 09 .0302(d)(4) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. One year old children were grouped with three-year-old children in Spaces two (2) and three (3). 10A NCAC 09 .0713(a)(6) 807 A safe indoor and outdoor environment was not provided for the children. A plastic toy tile on the front playground was cracked exposing sharp edges. A baseball size hole was in the synthetic grass turf posing a tripping hazard. 10A NCAC 09 .0601(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy was not posted in the classroom designated for infant care. (Space #1) .0606(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation was not on file to verify one employee hired March 24, 2025, received six hours of training in required topic areas within the first two weeks of employment. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff development plan was not on file for one employee hired on January 16, 2024. The staff development plan on file was dated March 24, 2024. 10A NCAC 09 .0514(f) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before April 25, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 84% as of April 10, 2025. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action, Inc. remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. STAFF/CHILD RATIO: During the visit, children aged one year were observed grouped with three-year-old children in Spaces two (2) and three (3). Later, all the children were combined into a single classroom (Space #3). The teacher indicated that this grouping would remain in place until lunchtime. Upon review of child care rule10A NCAC 09 .0713, particularly section (a (6), I emphasized that proper grouping should be aligned with children’s ages to ensure compliance with staff/child ratios are maintained. Grouping children according to age range such as placing one-year-olds with younger two-year olds and older two-year olds with three-year-old children. It was recommended you implement a tracking system to help with monitoring children’s ages that will support decisions regarding classroom groupings throughout the year. This approach will support both regulatory compliance and developmentally age-appropriate practices. Maintaining staff/child ratios including grouping of children helps ensure children are cared for in a healthy and safe environment. It also gives caregiver time and opportunity to provide individualized care to the children they serve. Caring for more children than allowed increases the chance for unwarranted behaviors and injuries. UNANNOUNCED FOLLOW-UP VISIT: An unannounced follow-up visit will be completed in the future to monitor compliance with staff/child ratio and grouping of children. SAFE INDOOR/OUTDOOR ENVIRONMENT: There is a small baseball-sized hole in the artificial turf on the front playground, which poses a tripping hazard to children. Additionally, one of the plastic play tiles is cracked, exposing sharp edges. It was recommended you place a safety cone or other visible marker over the damaged area to bring awareness and prevent accidents until repairs can be completed. Staff should also be encouraged to supervise children closely during outdoor play to ensure they do not access the area. Prompt attention to these hazards will help maintain a safe environment. I observed that vines are beginning to grow and attach the fence. If left unattended they may cause damage or become more difficult to remove over time. I recommended having maintenance to remove the vines to prevent overgrowth and maintain the integrity of the fence. MEDICAL STATEMENTS: One medical statement on file for a new employee was missing a completion date. Medical statements must include a date to verify when the health assessment was performed. Please advise the employee to contact their health care provider and request that the date be added to the form. This is necessary to ensure the documentation meets compliance requirements. ARRIVAL/DEPARTURE TIMES: As part of continued efforts to maintain accurate and compliant records, encourage staff to consistently check sign in/out logs each day. It is important that times of drop-off and pick-ups are recorded as required. It parents forget to sign children in/out, staff may document the times and add their initials to indicate who recorded the information. Maintaining accurate records for sign in/out helps your program stay aligned with licensing standards and accountability of all children in care. AUTOMATED BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: Based on my review of the ABCMS portal, current staff are not listed. As discussed, it is essential that staffing information in accurate in the ABCMS portal. The designated individual should ensure the following actions are completed: Link current staff to the center’s portal and remove staff who are no longer employed. REMINDERS: CPR/First Aid and Recognizing and Responding to Suspicions of Child Maltreatment training is due on or before April 13, 2025, for the uncompensated provider (temp employee) observed providing care to children alone during today's visit. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. At the conclusion of this visit, the visit summary report was completed, reviewed, and left with you. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 4/11/2025 Number Present: 18 Completed Date: 4/11/2025 Age: From 1 To 5 Total Minutes: 250 Time In: 08:15 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. R. Knight, Administrator, was present and assisted with the visit. This center currently operates with a five-star license, earning seven points in education standards, six points in program standards and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on May 2, 2024. The last sanitation inspection was completed on November 4, 2024, earning a “Superior” classification. The last fire inspection was completed on April 3, 2025, and the center was approved for daytime care only. Eighteen (18) children ranging from ages one (1) to five (5) years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, eating breakfast and lunch, completing hand washing, and toileting routines, and interacting with teachers. Breakfast consisted of cereal, apple juice, and milk. Lunch consisted of cheeseburgers, tater tots, mixed fruit and milk. The following violations were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for ten children between the dates of March 6, 2025, to April 10, 2025. 10A NCAC 09 .0302(d)(4) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. One year old children were grouped with three-year-old children in Spaces two (2) and three (3). 10A NCAC 09 .0713(a)(6) 807 A safe indoor and outdoor environment was not provided for the children. A plastic toy tile on the front playground was cracked exposing sharp edges. A baseball size hole was in the synthetic grass turf posing a tripping hazard. 10A NCAC 09 .0601(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy was not posted in the classroom designated for infant care. (Space #1) .0606(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation was not on file to verify one employee hired March 24, 2025, received six hours of training in required topic areas within the first two weeks of employment. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff development plan was not on file for one employee hired on January 16, 2024. The staff development plan on file was dated March 24, 2024. 10A NCAC 09 .0514(f) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before April 25, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 84% as of April 10, 2025. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action, Inc. remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. STAFF/CHILD RATIO: During the visit, children aged one year were observed grouped with three-year-old children in Spaces two (2) and three (3). Later, all the children were combined into a single classroom (Space #3). The teacher indicated that this grouping would remain in place until lunchtime. Upon review of child care rule10A NCAC 09 .0713, particularly section (a (6), I emphasized that proper grouping should be aligned with children’s ages to ensure compliance with staff/child ratios are maintained. Grouping children according to age range such as placing one-year-olds with younger two-year olds and older two-year olds with three-year-old children. It was recommended you implement a tracking system to help with monitoring children’s ages that will support decisions regarding classroom groupings throughout the year. This approach will support both regulatory compliance and developmentally age-appropriate practices. Maintaining staff/child ratios including grouping of children helps ensure children are cared for in a healthy and safe environment. It also gives caregiver time and opportunity to provide individualized care to the children they serve. Caring for more children than allowed increases the chance for unwarranted behaviors and injuries. UNANNOUNCED FOLLOW-UP VISIT: An unannounced follow-up visit will be completed in the future to monitor compliance with staff/child ratio and grouping of children. SAFE INDOOR/OUTDOOR ENVIRONMENT: There is a small baseball-sized hole in the artificial turf on the front playground, which poses a tripping hazard to children. Additionally, one of the plastic play tiles is cracked, exposing sharp edges. It was recommended you place a safety cone or other visible marker over the damaged area to bring awareness and prevent accidents until repairs can be completed. Staff should also be encouraged to supervise children closely during outdoor play to ensure they do not access the area. Prompt attention to these hazards will help maintain a safe environment. I observed that vines are beginning to grow and attach the fence. If left unattended they may cause damage or become more difficult to remove over time. I recommended having maintenance to remove the vines to prevent overgrowth and maintain the integrity of the fence. MEDICAL STATEMENTS: One medical statement on file for a new employee was missing a completion date. Medical statements must include a date to verify when the health assessment was performed. Please advise the employee to contact their health care provider and request that the date be added to the form. This is necessary to ensure the documentation meets compliance requirements. ARRIVAL/DEPARTURE TIMES: As part of continued efforts to maintain accurate and compliant records, encourage staff to consistently check sign in/out logs each day. It is important that times of drop-off and pick-ups are recorded as required. It parents forget to sign children in/out, staff may document the times and add their initials to indicate who recorded the information. Maintaining accurate records for sign in/out helps your program stay aligned with licensing standards and accountability of all children in care. AUTOMATED BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: Based on my review of the ABCMS portal, current staff are not listed. As discussed, it is essential that staffing information in accurate in the ABCMS portal. The designated individual should ensure the following actions are completed: Link current staff to the center’s portal and remove staff who are no longer employed. REMINDERS: CPR/First Aid and Recognizing and Responding to Suspicions of Child Maltreatment training is due on or before April 13, 2025, for the uncompensated provider (temp employee) observed providing care to children alone during today's visit. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. At the conclusion of this visit, the visit summary report was completed, reviewed, and left with you. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 4/11/2025 Number Present: 18 Completed Date: 4/11/2025 Age: From 1 To 5 Total Minutes: 250 Time In: 08:15 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. R. Knight, Administrator, was present and assisted with the visit. This center currently operates with a five-star license, earning seven points in education standards, six points in program standards and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on May 2, 2024. The last sanitation inspection was completed on November 4, 2024, earning a “Superior” classification. The last fire inspection was completed on April 3, 2025, and the center was approved for daytime care only. Eighteen (18) children ranging from ages one (1) to five (5) years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, eating breakfast and lunch, completing hand washing, and toileting routines, and interacting with teachers. Breakfast consisted of cereal, apple juice, and milk. Lunch consisted of cheeseburgers, tater tots, mixed fruit and milk. The following violations were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for ten children between the dates of March 6, 2025, to April 10, 2025. 10A NCAC 09 .0302(d)(4) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. One year old children were grouped with three-year-old children in Spaces two (2) and three (3). 10A NCAC 09 .0713(a)(6) 807 A safe indoor and outdoor environment was not provided for the children. A plastic toy tile on the front playground was cracked exposing sharp edges. A baseball size hole was in the synthetic grass turf posing a tripping hazard. 10A NCAC 09 .0601(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy was not posted in the classroom designated for infant care. (Space #1) .0606(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation was not on file to verify one employee hired March 24, 2025, received six hours of training in required topic areas within the first two weeks of employment. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff development plan was not on file for one employee hired on January 16, 2024. The staff development plan on file was dated March 24, 2024. 10A NCAC 09 .0514(f) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before April 25, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 84% as of April 10, 2025. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action, Inc. remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. STAFF/CHILD RATIO: During the visit, children aged one year were observed grouped with three-year-old children in Spaces two (2) and three (3). Later, all the children were combined into a single classroom (Space #3). The teacher indicated that this grouping would remain in place until lunchtime. Upon review of child care rule10A NCAC 09 .0713, particularly section (a (6), I emphasized that proper grouping should be aligned with children’s ages to ensure compliance with staff/child ratios are maintained. Grouping children according to age range such as placing one-year-olds with younger two-year olds and older two-year olds with three-year-old children. It was recommended you implement a tracking system to help with monitoring children’s ages that will support decisions regarding classroom groupings throughout the year. This approach will support both regulatory compliance and developmentally age-appropriate practices. Maintaining staff/child ratios including grouping of children helps ensure children are cared for in a healthy and safe environment. It also gives caregiver time and opportunity to provide individualized care to the children they serve. Caring for more children than allowed increases the chance for unwarranted behaviors and injuries. UNANNOUNCED FOLLOW-UP VISIT: An unannounced follow-up visit will be completed in the future to monitor compliance with staff/child ratio and grouping of children. SAFE INDOOR/OUTDOOR ENVIRONMENT: There is a small baseball-sized hole in the artificial turf on the front playground, which poses a tripping hazard to children. Additionally, one of the plastic play tiles is cracked, exposing sharp edges. It was recommended you place a safety cone or other visible marker over the damaged area to bring awareness and prevent accidents until repairs can be completed. Staff should also be encouraged to supervise children closely during outdoor play to ensure they do not access the area. Prompt attention to these hazards will help maintain a safe environment. I observed that vines are beginning to grow and attach the fence. If left unattended they may cause damage or become more difficult to remove over time. I recommended having maintenance to remove the vines to prevent overgrowth and maintain the integrity of the fence. MEDICAL STATEMENTS: One medical statement on file for a new employee was missing a completion date. Medical statements must include a date to verify when the health assessment was performed. Please advise the employee to contact their health care provider and request that the date be added to the form. This is necessary to ensure the documentation meets compliance requirements. ARRIVAL/DEPARTURE TIMES: As part of continued efforts to maintain accurate and compliant records, encourage staff to consistently check sign in/out logs each day. It is important that times of drop-off and pick-ups are recorded as required. It parents forget to sign children in/out, staff may document the times and add their initials to indicate who recorded the information. Maintaining accurate records for sign in/out helps your program stay aligned with licensing standards and accountability of all children in care. AUTOMATED BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: Based on my review of the ABCMS portal, current staff are not listed. As discussed, it is essential that staffing information in accurate in the ABCMS portal. The designated individual should ensure the following actions are completed: Link current staff to the center’s portal and remove staff who are no longer employed. REMINDERS: CPR/First Aid and Recognizing and Responding to Suspicions of Child Maltreatment training is due on or before April 13, 2025, for the uncompensated provider (temp employee) observed providing care to children alone during today's visit. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. At the conclusion of this visit, the visit summary report was completed, reviewed, and left with you. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 14 Completed Date: 1/28/2025 Age: From 1 To 5 Total Minutes: 195 Time In: 08:10 AM Time Out: 11:25 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Upon arrival Renee Knight, the administrator, assisted with the visit. Fourteen (14) children were present today ranging from one (1) to five (5) years old. Children were observed eating breakfast interacting with the teachers, engaged in morning activities and free choice play, outdoor play and completing toileting, and hand washing routines. Breakfast consisted of sausage, bagels, pineapples and milk. Currently this program operates with a five-star license. The sanitation inspection was completed on November 19, 2024, earning a superior classification. The last fire inspection was completed on April 12, 2024, and the center was approved for daytime care only. The last annual compliance visit was completed on May 2, 2024. The following violations were documented today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for multiple children in the months of December 2, 2024, and January 2025. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. Cement footings securing the fence were protruding above ground inside the play area accessible to children. The top to the sand table on the playground was broken exposing rough edges. 10A NCAC 09 .0601(a) 1030 Application for employment and date of birth was not on file for all staff. An application for employment was not on file for one employee who transitioned into the role of a teacher on December 9, 2024. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation was not on file to verify completion of six clock hours of orientation one employee who transitioned into the role of teacher on December 9, 2024. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation was not on file verifying completion of First aid training within 90 days for an employee with hire date of September 24, 2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation was not on file verifying completion of CPR training within 90 days for an employee with hire date of September 24, 2024. .1102(d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation acknowledging review the center’s shaken baby syndrome and abusive head trauma policy was not on file for one employee who transitioned into the role of teacher on December 9, 2024. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A medical report was not on file for one employee who transitioned into the role of a teacher on December 9, 2024. .0701(d) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before February 11, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, and the mailing address listed on the facility profile are correct. You shared due to change in administrators the email address needs to be updated. I asked for that written documentation to be submitted to request that change. If additional changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 93% percent as of January 27, 2025. ADMINISTRATOR CHANGE: You reported that you started as the new administrator at this program in December 2024. I provided you with a Preservice Requirements for Administrator of a Child Care Center form and asked that it be completed, signed by the person authorized to make decision on behalf of the organization and then returned to me. I am also requesting written documentation on letter head be submitted with the preservice form providing information regarding the administration change including your start date in the role and the previous administrator last day in the role. Once completed send the documentation to me via email or postal mail. I will then update the system with the new administrator. RECORDKEEPING AND TRACKING: We discussed items of noncompliance in staff records monitored today. Three new staff records were monitored today for full compliance. You stated you were new to the role of administrator and plan to develop a system for monitoring and ensuring staff records are maintained as required. I advised you to utilize the checklist provided on the Division’s website as a tool or guide when creating and monitoring records. Also, tracking dates on an electronic calendar or desktop calendar will help ensure that you remain aware of renewal dates and implement action prior to expiration. Be reminded all staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid and CPR appropriate to the ages of children in care. New staff have 90 days from the date of employment to complete the training. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Also, make sure you have the most recent copy of the child care rules dated November 1, 2024. At the conclusion of this visit, the visit summary report was completed, reviewed, and left with you. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 14 Completed Date: 1/28/2025 Age: From 1 To 5 Total Minutes: 195 Time In: 08:10 AM Time Out: 11:25 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Upon arrival Renee Knight, the administrator, assisted with the visit. Fourteen (14) children were present today ranging from one (1) to five (5) years old. Children were observed eating breakfast interacting with the teachers, engaged in morning activities and free choice play, outdoor play and completing toileting, and hand washing routines. Breakfast consisted of sausage, bagels, pineapples and milk. Currently this program operates with a five-star license. The sanitation inspection was completed on November 19, 2024, earning a superior classification. The last fire inspection was completed on April 12, 2024, and the center was approved for daytime care only. The last annual compliance visit was completed on May 2, 2024. The following violations were documented today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for multiple children in the months of December 2, 2024, and January 2025. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. Cement footings securing the fence were protruding above ground inside the play area accessible to children. The top to the sand table on the playground was broken exposing rough edges. 10A NCAC 09 .0601(a) 1030 Application for employment and date of birth was not on file for all staff. An application for employment was not on file for one employee who transitioned into the role of a teacher on December 9, 2024. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation was not on file to verify completion of six clock hours of orientation one employee who transitioned into the role of teacher on December 9, 2024. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation was not on file verifying completion of First aid training within 90 days for an employee with hire date of September 24, 2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation was not on file verifying completion of CPR training within 90 days for an employee with hire date of September 24, 2024. .1102(d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation acknowledging review the center’s shaken baby syndrome and abusive head trauma policy was not on file for one employee who transitioned into the role of teacher on December 9, 2024. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A medical report was not on file for one employee who transitioned into the role of a teacher on December 9, 2024. .0701(d) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before February 11, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, and the mailing address listed on the facility profile are correct. You shared due to change in administrators the email address needs to be updated. I asked for that written documentation to be submitted to request that change. If additional changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 93% percent as of January 27, 2025. ADMINISTRATOR CHANGE: You reported that you started as the new administrator at this program in December 2024. I provided you with a Preservice Requirements for Administrator of a Child Care Center form and asked that it be completed, signed by the person authorized to make decision on behalf of the organization and then returned to me. I am also requesting written documentation on letter head be submitted with the preservice form providing information regarding the administration change including your start date in the role and the previous administrator last day in the role. Once completed send the documentation to me via email or postal mail. I will then update the system with the new administrator. RECORDKEEPING AND TRACKING: We discussed items of noncompliance in staff records monitored today. Three new staff records were monitored today for full compliance. You stated you were new to the role of administrator and plan to develop a system for monitoring and ensuring staff records are maintained as required. I advised you to utilize the checklist provided on the Division’s website as a tool or guide when creating and monitoring records. Also, tracking dates on an electronic calendar or desktop calendar will help ensure that you remain aware of renewal dates and implement action prior to expiration. Be reminded all staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid and CPR appropriate to the ages of children in care. New staff have 90 days from the date of employment to complete the training. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Also, make sure you have the most recent copy of the child care rules dated November 1, 2024. At the conclusion of this visit, the visit summary report was completed, reviewed, and left with you. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 14 Completed Date: 1/28/2025 Age: From 1 To 5 Total Minutes: 195 Time In: 08:10 AM Time Out: 11:25 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Upon arrival Renee Knight, the administrator, assisted with the visit. Fourteen (14) children were present today ranging from one (1) to five (5) years old. Children were observed eating breakfast interacting with the teachers, engaged in morning activities and free choice play, outdoor play and completing toileting, and hand washing routines. Breakfast consisted of sausage, bagels, pineapples and milk. Currently this program operates with a five-star license. The sanitation inspection was completed on November 19, 2024, earning a superior classification. The last fire inspection was completed on April 12, 2024, and the center was approved for daytime care only. The last annual compliance visit was completed on May 2, 2024. The following violations were documented today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for multiple children in the months of December 2, 2024, and January 2025. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. Cement footings securing the fence were protruding above ground inside the play area accessible to children. The top to the sand table on the playground was broken exposing rough edges. 10A NCAC 09 .0601(a) 1030 Application for employment and date of birth was not on file for all staff. An application for employment was not on file for one employee who transitioned into the role of a teacher on December 9, 2024. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation was not on file to verify completion of six clock hours of orientation one employee who transitioned into the role of teacher on December 9, 2024. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation was not on file verifying completion of First aid training within 90 days for an employee with hire date of September 24, 2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation was not on file verifying completion of CPR training within 90 days for an employee with hire date of September 24, 2024. .1102(d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation acknowledging review the center’s shaken baby syndrome and abusive head trauma policy was not on file for one employee who transitioned into the role of teacher on December 9, 2024. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A medical report was not on file for one employee who transitioned into the role of a teacher on December 9, 2024. .0701(d) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before February 11, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, and the mailing address listed on the facility profile are correct. You shared due to change in administrators the email address needs to be updated. I asked for that written documentation to be submitted to request that change. If additional changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 93% percent as of January 27, 2025. ADMINISTRATOR CHANGE: You reported that you started as the new administrator at this program in December 2024. I provided you with a Preservice Requirements for Administrator of a Child Care Center form and asked that it be completed, signed by the person authorized to make decision on behalf of the organization and then returned to me. I am also requesting written documentation on letter head be submitted with the preservice form providing information regarding the administration change including your start date in the role and the previous administrator last day in the role. Once completed send the documentation to me via email or postal mail. I will then update the system with the new administrator. RECORDKEEPING AND TRACKING: We discussed items of noncompliance in staff records monitored today. Three new staff records were monitored today for full compliance. You stated you were new to the role of administrator and plan to develop a system for monitoring and ensuring staff records are maintained as required. I advised you to utilize the checklist provided on the Division’s website as a tool or guide when creating and monitoring records. Also, tracking dates on an electronic calendar or desktop calendar will help ensure that you remain aware of renewal dates and implement action prior to expiration. Be reminded all staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid and CPR appropriate to the ages of children in care. New staff have 90 days from the date of employment to complete the training. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Also, make sure you have the most recent copy of the child care rules dated November 1, 2024. At the conclusion of this visit, the visit summary report was completed, reviewed, and left with you. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 5/2/2024 Number Present: 26 Completed Date: 5/2/2024 Age: From 1 To 5 Total Minutes: 130 Time In: 10:50 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. N. Strickland, Administrator assisted with the visit. This center currently operates with a five-star license, earning seven points in the education component, six points in the program standard component and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on September 26, 2023. The last sanitation inspection was completed on April 24, 2024, earning a “Superior” classification. The last fire inspection was completed on April 12, 2024, and the center was approved for daytime care only. Twenty-six (26) children ranging from ages one to five years old were observed in care today. Children were engaged in free-choice play, eating lunch, completing hand washing, diapering and toileting routines, and interacting with caregivers. Lunch consisted of cheese pizza, French fries, oranges, peaches, and milk. The following violations were documented. Violation Number Comment Rule 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. Refrigerators storing food and beverages for children did not have a thermometer to record the temperature. .0606(a)(5) 1043 All staff records, except financial records, were not made available for review. A file was not completed and available for review for one staff member who started working at the center on May 7, 2024. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation was not on file to verify one employee with a hire date of April 16, 2024, completed six clock hours of orientation by April 30, 2024 as required. .1101(a)(b) 1756 Enhanced staff/child ratios and group sizes were not met. One teacher was observed providing care to thirteen children ranging from ages three to five years old. 10A NCAC 09 .2818 The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before May 16, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. CORPORTAION STATUS: Nash Edgecombe Wilson Community Action, Inc.is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF FILES: Saff/training worksheets were received prior to the visit; however, new staff were not included. Because you were working in the kitchen and assisting in the classroom, the staff/training worksheet could not be completed during the visit. Because the staff and/training worksheet could not be completed, staff files were not monitored today. Another visit will be conducted in the future to monitor staff files. I requested you submit the staff/training worksheets to me by close of business today. STAFF/CHILD RATIO: One caregiver was observed providing care to thirteen children ranging from ages three to five years old upon arrival. Your program is currently meeting enhanced ratio requirements; therefore, when the youngest child present is age three, no more than ten children can be cared for by one caregiver. The second caregiver was down the hall with a group of children in the bathroom. As each child finished toileting, they were sent back to the classroom, adding more children to the number cared for by one staff member. We discussed monitoring children’s ages to ensure staff/child ratio is always maintained. Also, staff should transition children into groups that would balance the number needed to meet enhanced ratio requirements. An unannounced follow-up visit will be conducted to monitor staff/child ratio requirements. REFRIGERATOR THERMOMETER: In refrigerators used to store food and beverages for children, a thermometer is required to monitor the temperature. Refrigerators in classrooms #’s 2 and 3 storing milk and snacks did not have refrigerator thermometers to record the temperature. You stated a request has been submitted for thermometers. You and the staff should periodically check refrigerator thermometers to ensure accurate temperatures are maintained. LEAD WATER/PAINT AND ASBESTOS: We discussed the rule requirements and information concerning Lead in Water/Paint and Asbestos. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the https://www.cleanwaterforuskids.org/en/carolina/ website. CHILD CARE RULE UPDATES EFFECTIVE JANUARY 2024: Please ensure you are using the updated rule book dated January 1, 2024, and review information in the DCDEE Moodle regarding the updated rule changes. You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. PROVIDER ACCESS to the BACKGROUND CHECK MANAGEMENT SYSTEM DCDEE has launched the Provider Portal for ABCMS effective February 1, 2024. This access will allow providers to: •See applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster •See the real-time background check status of staff members •Run a printable report of the staff roster to assist with compliance visits To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Please do not use this email account to ask background check questions. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. EQUIVALENCY EXAM OFFLINE for MAINTENANCE: The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. Better yet, take advantage of DCDEE’s offer of a No-Cost Professional Development Teacher Membership and earn your CDA! The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 5/2/2024 Number Present: 26 Completed Date: 5/2/2024 Age: From 1 To 5 Total Minutes: 130 Time In: 10:50 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. N. Strickland, Administrator assisted with the visit. This center currently operates with a five-star license, earning seven points in the education component, six points in the program standard component and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on September 26, 2023. The last sanitation inspection was completed on April 24, 2024, earning a “Superior” classification. The last fire inspection was completed on April 12, 2024, and the center was approved for daytime care only. Twenty-six (26) children ranging from ages one to five years old were observed in care today. Children were engaged in free-choice play, eating lunch, completing hand washing, diapering and toileting routines, and interacting with caregivers. Lunch consisted of cheese pizza, French fries, oranges, peaches, and milk. The following violations were documented. Violation Number Comment Rule 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. Refrigerators storing food and beverages for children did not have a thermometer to record the temperature. .0606(a)(5) 1043 All staff records, except financial records, were not made available for review. A file was not completed and available for review for one staff member who started working at the center on May 7, 2024. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation was not on file to verify one employee with a hire date of April 16, 2024, completed six clock hours of orientation by April 30, 2024 as required. .1101(a)(b) 1756 Enhanced staff/child ratios and group sizes were not met. One teacher was observed providing care to thirteen children ranging from ages three to five years old. 10A NCAC 09 .2818 The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before May 16, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. CORPORTAION STATUS: Nash Edgecombe Wilson Community Action, Inc.is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF FILES: Saff/training worksheets were received prior to the visit; however, new staff were not included. Because you were working in the kitchen and assisting in the classroom, the staff/training worksheet could not be completed during the visit. Because the staff and/training worksheet could not be completed, staff files were not monitored today. Another visit will be conducted in the future to monitor staff files. I requested you submit the staff/training worksheets to me by close of business today. STAFF/CHILD RATIO: One caregiver was observed providing care to thirteen children ranging from ages three to five years old upon arrival. Your program is currently meeting enhanced ratio requirements; therefore, when the youngest child present is age three, no more than ten children can be cared for by one caregiver. The second caregiver was down the hall with a group of children in the bathroom. As each child finished toileting, they were sent back to the classroom, adding more children to the number cared for by one staff member. We discussed monitoring children’s ages to ensure staff/child ratio is always maintained. Also, staff should transition children into groups that would balance the number needed to meet enhanced ratio requirements. An unannounced follow-up visit will be conducted to monitor staff/child ratio requirements. REFRIGERATOR THERMOMETER: In refrigerators used to store food and beverages for children, a thermometer is required to monitor the temperature. Refrigerators in classrooms #’s 2 and 3 storing milk and snacks did not have refrigerator thermometers to record the temperature. You stated a request has been submitted for thermometers. You and the staff should periodically check refrigerator thermometers to ensure accurate temperatures are maintained. LEAD WATER/PAINT AND ASBESTOS: We discussed the rule requirements and information concerning Lead in Water/Paint and Asbestos. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the https://www.cleanwaterforuskids.org/en/carolina/ website. CHILD CARE RULE UPDATES EFFECTIVE JANUARY 2024: Please ensure you are using the updated rule book dated January 1, 2024, and review information in the DCDEE Moodle regarding the updated rule changes. You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. PROVIDER ACCESS to the BACKGROUND CHECK MANAGEMENT SYSTEM DCDEE has launched the Provider Portal for ABCMS effective February 1, 2024. This access will allow providers to: •See applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster •See the real-time background check status of staff members •Run a printable report of the staff roster to assist with compliance visits To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Please do not use this email account to ask background check questions. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. EQUIVALENCY EXAM OFFLINE for MAINTENANCE: The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. Better yet, take advantage of DCDEE’s offer of a No-Cost Professional Development Teacher Membership and earn your CDA! The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 9/26/2023 Number Present: 17 Completed Date: 9/26/2023 Age: From 3 To 5 Total Minutes: 150 Time In: 08:45 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. N. Strickland, Administrator assisted with the visit. This center currently operates with a five-star license, earning seven points in the education component, six points in the program standard component and 1 quality point for offering a staff benefits package and infrastructure of parental involvement. The last annual compliance visit was completed on September 29, 2022. The last sanitation inspection was completed on January 19, 2023, with a “Superior” classification. The last fire inspection was completed on September 14, 2023, and the center was approved for daytime care only. Seventeen children were in care today. Children were engaged in free choice play with developmentally age-appropriate materials/toys, outdoor play, completing toileting and hand washing routines, interacting with teachers, and eating breakfast. Breakfast consisted of blueberries, oatmeal, and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was (92%) as of September 25, 2023. The following violations were documented today. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The operator did not submit the original approved fire inspection report to DCDEE within one week from the date of September 14, 2023. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for two children on September 8th, 14th, and 25th of 2023. Arrival time was not documented for one child on September 14, 2023. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. The outdoor playgrounds were covered with sticks, peanuts, and leaves posing tripping hazards 10A NCAC 09 .0601(a) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before October 10, 2023. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. SPACE UTILIZATION: Spaces 2 and 3 were not being used today. You stated the two spaces will be used for early Head Start when children are enrolled. Both spaces were observed today and no hazards were identified. I reminded you to ensure the spaces continue to meet health and safety requirements when children access them. ARRIVAL/DEPARTURE TIMES: Arrival and departure times were not documented for three children enrolled in the month of September 2023. I reminded you arrival and departure times must be documented when children arrive and at the end of the day during departure. Staff should periodically check the arrival and departure logs to ensure parents are documenting the times as required. If times are not documented by parents, staff should include the times and sign verifying they are the people who record the information. FIRE INSPECTION REPORT: You gave me a copy of the fire inspection report dated September 14, 2023. I reminded you the fire inspection report must be submitted to me within one week from the date the inspection was completed. You can ensure the timeframe is met by mailing the original fire inspection report on the date received. The fire inspection report can be emailed to me; however, the original document must still be submitted. OUTDOOR PLAY AREA: The outdoor play areas were covered with leaves, sticks and pecans. I recommended cleaning the playgrounds prior to allowing children to utilize the space. I explained the sticks and pecans poses tripping hazards and could jeopardize the safety of children. Children could also put the pecans in their mouths and be choked. We also discussed removing the vines and limbs beginning to seep under and through the fence. These vines could be poisonous to children. Be reminded you are responsible for always maintaining a safe environment for children. At the conclusion of this visit, the visit summary report was completed, reviewed and left with you. IMMUNIZATION REPORTS: The Child Care Immunization Reports for this year are due by midnight on Wednesday, November 1, 2023. The immunization reports will not be accepted after that date. I advised you to set a reminder on your calendar to ensure it is completed and submitted prior to the deadline. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. WEBINAR: NO COST CDA’S: Recently DCDEE announced the opportunity for early care and learning teaching assistants and new teachers to get access to Child Development Associate® (CDA) coursework at NO COST. To learn more, plan to attend this webinar to hear from the DCDEE, Teaching Strategies and T.E.AC.H. The information for the webinar is listed below: Dated: Oct 3, 2023, 1:00 PM Eastern Time Please click the link below to join the webinar: https://teachingstrategies.zoom.us/j/96753731387?pwd=VE5aQ1g0bnR6aUZYTGNBbzdWbTJxdz09 Webinar ID: 967 5373 1387 and Passcode: 268674 CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 9/26/2023 Number Present: 17 Completed Date: 9/26/2023 Age: From 3 To 5 Total Minutes: 150 Time In: 08:45 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. N. Strickland, Administrator assisted with the visit. This center currently operates with a five-star license, earning seven points in the education component, six points in the program standard component and 1 quality point for offering a staff benefits package and infrastructure of parental involvement. The last annual compliance visit was completed on September 29, 2022. The last sanitation inspection was completed on January 19, 2023, with a “Superior” classification. The last fire inspection was completed on September 14, 2023, and the center was approved for daytime care only. Seventeen children were in care today. Children were engaged in free choice play with developmentally age-appropriate materials/toys, outdoor play, completing toileting and hand washing routines, interacting with teachers, and eating breakfast. Breakfast consisted of blueberries, oatmeal, and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was (92%) as of September 25, 2023. The following violations were documented today. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The operator did not submit the original approved fire inspection report to DCDEE within one week from the date of September 14, 2023. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for two children on September 8th, 14th, and 25th of 2023. Arrival time was not documented for one child on September 14, 2023. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. The outdoor playgrounds were covered with sticks, peanuts, and leaves posing tripping hazards 10A NCAC 09 .0601(a) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before October 10, 2023. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. SPACE UTILIZATION: Spaces 2 and 3 were not being used today. You stated the two spaces will be used for early Head Start when children are enrolled. Both spaces were observed today and no hazards were identified. I reminded you to ensure the spaces continue to meet health and safety requirements when children access them. ARRIVAL/DEPARTURE TIMES: Arrival and departure times were not documented for three children enrolled in the month of September 2023. I reminded you arrival and departure times must be documented when children arrive and at the end of the day during departure. Staff should periodically check the arrival and departure logs to ensure parents are documenting the times as required. If times are not documented by parents, staff should include the times and sign verifying they are the people who record the information. FIRE INSPECTION REPORT: You gave me a copy of the fire inspection report dated September 14, 2023. I reminded you the fire inspection report must be submitted to me within one week from the date the inspection was completed. You can ensure the timeframe is met by mailing the original fire inspection report on the date received. The fire inspection report can be emailed to me; however, the original document must still be submitted. OUTDOOR PLAY AREA: The outdoor play areas were covered with leaves, sticks and pecans. I recommended cleaning the playgrounds prior to allowing children to utilize the space. I explained the sticks and pecans poses tripping hazards and could jeopardize the safety of children. Children could also put the pecans in their mouths and be choked. We also discussed removing the vines and limbs beginning to seep under and through the fence. These vines could be poisonous to children. Be reminded you are responsible for always maintaining a safe environment for children. At the conclusion of this visit, the visit summary report was completed, reviewed and left with you. IMMUNIZATION REPORTS: The Child Care Immunization Reports for this year are due by midnight on Wednesday, November 1, 2023. The immunization reports will not be accepted after that date. I advised you to set a reminder on your calendar to ensure it is completed and submitted prior to the deadline. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. WEBINAR: NO COST CDA’S: Recently DCDEE announced the opportunity for early care and learning teaching assistants and new teachers to get access to Child Development Associate® (CDA) coursework at NO COST. To learn more, plan to attend this webinar to hear from the DCDEE, Teaching Strategies and T.E.AC.H. The information for the webinar is listed below: Dated: Oct 3, 2023, 1:00 PM Eastern Time Please click the link below to join the webinar: https://teachingstrategies.zoom.us/j/96753731387?pwd=VE5aQ1g0bnR6aUZYTGNBbzdWbTJxdz09 Webinar ID: 967 5373 1387 and Passcode: 268674 CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: PINE STREET HEAD START CENTER Facility ID: 98000024 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 9/26/2023 Number Present: 17 Completed Date: 9/26/2023 Age: From 3 To 5 Total Minutes: 150 Time In: 08:45 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. N. Strickland, Administrator assisted with the visit. This center currently operates with a five-star license, earning seven points in the education component, six points in the program standard component and 1 quality point for offering a staff benefits package and infrastructure of parental involvement. The last annual compliance visit was completed on September 29, 2022. The last sanitation inspection was completed on January 19, 2023, with a “Superior” classification. The last fire inspection was completed on September 14, 2023, and the center was approved for daytime care only. Seventeen children were in care today. Children were engaged in free choice play with developmentally age-appropriate materials/toys, outdoor play, completing toileting and hand washing routines, interacting with teachers, and eating breakfast. Breakfast consisted of blueberries, oatmeal, and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was (92%) as of September 25, 2023. The following violations were documented today. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The operator did not submit the original approved fire inspection report to DCDEE within one week from the date of September 14, 2023. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for two children on September 8th, 14th, and 25th of 2023. Arrival time was not documented for one child on September 14, 2023. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. The outdoor playgrounds were covered with sticks, peanuts, and leaves posing tripping hazards 10A NCAC 09 .0601(a) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before October 10, 2023. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. SPACE UTILIZATION: Spaces 2 and 3 were not being used today. You stated the two spaces will be used for early Head Start when children are enrolled. Both spaces were observed today and no hazards were identified. I reminded you to ensure the spaces continue to meet health and safety requirements when children access them. ARRIVAL/DEPARTURE TIMES: Arrival and departure times were not documented for three children enrolled in the month of September 2023. I reminded you arrival and departure times must be documented when children arrive and at the end of the day during departure. Staff should periodically check the arrival and departure logs to ensure parents are documenting the times as required. If times are not documented by parents, staff should include the times and sign verifying they are the people who record the information. FIRE INSPECTION REPORT: You gave me a copy of the fire inspection report dated September 14, 2023. I reminded you the fire inspection report must be submitted to me within one week from the date the inspection was completed. You can ensure the timeframe is met by mailing the original fire inspection report on the date received. The fire inspection report can be emailed to me; however, the original document must still be submitted. OUTDOOR PLAY AREA: The outdoor play areas were covered with leaves, sticks and pecans. I recommended cleaning the playgrounds prior to allowing children to utilize the space. I explained the sticks and pecans poses tripping hazards and could jeopardize the safety of children. Children could also put the pecans in their mouths and be choked. We also discussed removing the vines and limbs beginning to seep under and through the fence. These vines could be poisonous to children. Be reminded you are responsible for always maintaining a safe environment for children. At the conclusion of this visit, the visit summary report was completed, reviewed and left with you. IMMUNIZATION REPORTS: The Child Care Immunization Reports for this year are due by midnight on Wednesday, November 1, 2023. The immunization reports will not be accepted after that date. I advised you to set a reminder on your calendar to ensure it is completed and submitted prior to the deadline. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. WEBINAR: NO COST CDA’S: Recently DCDEE announced the opportunity for early care and learning teaching assistants and new teachers to get access to Child Development Associate® (CDA) coursework at NO COST. To learn more, plan to attend this webinar to hear from the DCDEE, Teaching Strategies and T.E.AC.H. The information for the webinar is listed below: Dated: Oct 3, 2023, 1:00 PM Eastern Time Please click the link below to join the webinar: https://teachingstrategies.zoom.us/j/96753731387?pwd=VE5aQ1g0bnR6aUZYTGNBbzdWbTJxdz09 Webinar ID: 967 5373 1387 and Passcode: 268674 CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times