Childcare Network #331

10A NCAC 09 .0701 · Violation

Name of Operation: Childcare Network #331 Facility ID: 98000231 Consultant: APRIL FLEMING Operation Type: Center Case Number: Visit Date: 12/30/2025 Number Present: 106 Completed Date: 12/30/2025 Age: From 0 To 12 Total Minutes: 337 Time In: 10:23 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor this program for compliance with applicable child care requirements and to provide technical assistance for the QRIS, Pathway to the Stars. Currently, this facility operates with a Five-Star license issued June 27, 2024. The center's last annual compliance visit was completed on January 8, 2025. A checklist was used to note the requirements monitored during the visit. The last sanitation inspection was completed today June 18, 2025, earning a superior classification and two (2) demerits. The last satisfactory fire inspection was completed on January 15, 2025. Jasmine Casey, Center Director was present and available to assist. One hundred six (106) children were present. Children were observed in free choice play, participating in teacher directed activities, infant feeding and care, preparing for lunch and daily routine activities. Staff interacted with children in a positive manner. Fire drills, lockdown/shelter in place and playground inspections were current. You stated transportation is provided. Transportation requirements were observed and found in compliance. The following violations were documented during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for reference in space #1. GS 110-91(12); .0508(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member did not have a medical assessment prior to employment date 10/27/2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two staff members did not provide TB results prior to their start dates of 10/14/2025 and 10/27/2025. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member did not have an updated/current annual health questionnaire on file for review. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not have an updated/current Emergency Information form on file for review. .0701(a) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A statement with parent signature acknowledging receipt and explanation was not on file for one child. .0608(b)(1-6) The following violations were corrected during the visit. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always if they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Compliance History: Prior to today's visit, this facility maintained an 18-month compliance score of 94% CONSULTATION/TECHNICAL ASSISTANCE CHILDREN AND STAFF RECORDS: Ten percent (10%) or more of children’s records were monitored. Children records reviewed, were not in compliance. One child did not have a Shaken Baby Syndrome policy statement with a signature acknowledging the policy was explained to the parent. This was corrected during the visit when the parent signed the policy and emailed to the facility. New staff and ten percent (10%) or more of existent staff files were monitored. Staff records reviewed were not in compliance. Two staff members did not receive a TB test prior to employment however TB test were observed in both records. This was corrected during the visit. One staff member did not have a medical assessment prior to employment; however, a medical assessment was observed in the file. This was corrected during the visit. A staff member did not complete a health questionnaire and emergency information annually. This was corrected during the visit when the staff member completed both the health questionnaire and emergency information during the visit. CRIMINAL BACKGROUND APPLICATIONS: A New feature links criminal background applications to facilities. The training has been completed, and the roster was generated with all staff listed. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. CLEAN WATER FOR US KIDS: The Clean Water for Carolina Kids status is “analysis complete”. The lead base paint and asbestos status is “section complete”. This information was verified in the clean water for US kids facility data. STAR RATED LICENSE (SRL/QRIS: During today’s visit an overview of section .3200 of the child care rules was provided to Mrs. Casey. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. The facility is considering Program Assessment Pathway 1. A copy of the conversation overview was given to Mrs. Casey. I encourage you to use the resources discussed during the visit. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules were updated effective July 1, 2025. RESOURCES: • The most current provider documents/ forms, checklists, criminal background check application, resources related to child care, MOODLE (ABCMS Provider Portal training & Rule Roll out), and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/, QRIS Modernization: Pathway to the Stars If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Childcare Network #331 Facility ID: 98000231 Consultant: APRIL FLEMING Operation Type: Center Case Number: Visit Date: 12/30/2025 Number Present: 106 Completed Date: 12/30/2025 Age: From 0 To 12 Total Minutes: 337 Time In: 10:23 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor this program for compliance with applicable child care requirements and to provide technical assistance for the QRIS, Pathway to the Stars. Currently, this facility operates with a Five-Star license issued June 27, 2024. The center's last annual compliance visit was completed on January 8, 2025. A checklist was used to note the requirements monitored during the visit. The last sanitation inspection was completed today June 18, 2025, earning a superior classification and two (2) demerits. The last satisfactory fire inspection was completed on January 15, 2025. Jasmine Casey, Center Director was present and available to assist. One hundred six (106) children were present. Children were observed in free choice play, participating in teacher directed activities, infant feeding and care, preparing for lunch and daily routine activities. Staff interacted with children in a positive manner. Fire drills, lockdown/shelter in place and playground inspections were current. You stated transportation is provided. Transportation requirements were observed and found in compliance. The following violations were documented during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for reference in space #1. GS 110-91(12); .0508(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member did not have a medical assessment prior to employment date 10/27/2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two staff members did not provide TB results prior to their start dates of 10/14/2025 and 10/27/2025. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member did not have an updated/current annual health questionnaire on file for review. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not have an updated/current Emergency Information form on file for review. .0701(a) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A statement with parent signature acknowledging receipt and explanation was not on file for one child. .0608(b)(1-6) The following violations were corrected during the visit. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always if they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Compliance History: Prior to today's visit, this facility maintained an 18-month compliance score of 94% CONSULTATION/TECHNICAL ASSISTANCE CHILDREN AND STAFF RECORDS: Ten percent (10%) or more of children’s records were monitored. Children records reviewed, were not in compliance. One child did not have a Shaken Baby Syndrome policy statement with a signature acknowledging the policy was explained to the parent. This was corrected during the visit when the parent signed the policy and emailed to the facility. New staff and ten percent (10%) or more of existent staff files were monitored. Staff records reviewed were not in compliance. Two staff members did not receive a TB test prior to employment however TB test were observed in both records. This was corrected during the visit. One staff member did not have a medical assessment prior to employment; however, a medical assessment was observed in the file. This was corrected during the visit. A staff member did not complete a health questionnaire and emergency information annually. This was corrected during the visit when the staff member completed both the health questionnaire and emergency information during the visit. CRIMINAL BACKGROUND APPLICATIONS: A New feature links criminal background applications to facilities. The training has been completed, and the roster was generated with all staff listed. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. CLEAN WATER FOR US KIDS: The Clean Water for Carolina Kids status is “analysis complete”. The lead base paint and asbestos status is “section complete”. This information was verified in the clean water for US kids facility data. STAR RATED LICENSE (SRL/QRIS: During today’s visit an overview of section .3200 of the child care rules was provided to Mrs. Casey. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. The facility is considering Program Assessment Pathway 1. A copy of the conversation overview was given to Mrs. Casey. I encourage you to use the resources discussed during the visit. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules were updated effective July 1, 2025. RESOURCES: • The most current provider documents/ forms, checklists, criminal background check application, resources related to child care, MOODLE (ABCMS Provider Portal training & Rule Roll out), and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/, QRIS Modernization: Pathway to the Stars If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: Childcare Network #331 Facility ID: 98000231 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/12/2025 Number Present: 111 Completed Date: 6/12/2025 Age: From 0 To 11 Total Minutes: 200 Time In: 08:30 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Jasmine Casey, the administrator, assisted with the visit. One hundred and sixteen (116) children were observed in care today ranging from zero (0) to eleven (11) years old. Children were engaged in free choice play with developmentally age-appropriate materials, outdoor play, waterplay with sprinklers, completing toileting, diapering, and hand washing routines, interacting with the caregivers and eating breakfast. Breakfast consisted of pancakes, applesauce and milk. A retired semi-professional baseball player visited the center and talked with the children about baseball. He also provided a demonstration for the children during the outdoor play. Staff engaged children in meaningful conversations about their activities. Children were redirected when behaviors were exhibited. A variety of materials were used as children engaged in play. The environment was safe and nurturing. Activities observed were also listed on the posted lesson plans reviewed. Currently this program operates with a five-star license earning seven points in staff education, six points program standards, and one quality point for offering a staff benefits package and infrastructure of parent involvement. The sanitation inspection was completed on December 30, 2024, earning a superior classification. The last fire inspection was completed on January 15, 2025, and the center was approved for daytime care only. The last annual compliance visit was completed on January 8, 2024. The following violations were documented today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for three children between the dates of May 13, 2025, to May 16, 2025. 10A NCAC 09 .0302(d)(4) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation was not on file to verify one employee hired on October 23, 2024, completed first aid training. .1102(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Documentation was not on file to verify the ABCMS training was completed. The system did not reflect the completion of the training. G.S. 110-90.2 & .2703(r) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before June 26, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, Administrative Action, including Revocation of the facility's Star Rated License, could be issued COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 88% as of June 12, 2025. CORPORATION STATUS: Child Development Schools North Carolina LLC is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Child Development Schools North Carolina, LLC remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status STAFFING CHANGES: You indicated that two new employees have been hired since the last visit on December 5, 2024. Staff files were reviewed during today’s visit and based on the review all documentation and regulatory requirements for recordkeeping were found in compliance. ADMINSTRATION CHANGE: You stated you became the administrator at this program on May 6, 2025. I provided you with a Preservice Requirements for administrator of a Child Care Center form to be completed and signed by the individual authorized to make decision on behalf of the organization. I asked you to complete and return the Preservice form along with a written statement about the administration change to me within one week (June 19, 2025). Once received, I will update the regulatory system with the new administrator’s information. FIRST AID TRAINING: The certificate on file for one employee indicated completion of BSL and CPR training. I informed you the verification of first aid was not on file. You stated the employee had not completed the training and would contact the training instructor to find out first aid training and request documentation if completed. I explained if first aid training had not been completed the employee should do so immediately. I advised you to check the information provided regarding first aid and CPR training to ensure both components are offered if needed in the future. This will ensure compliance is met and the required training is received. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. AUTOMATED CRIMINAL BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: I informed you the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. You stated the ABCMS training had not been completed for your program. Based on my review of the system, the roster could not be accessed to verify completion. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. QRIS SURVEY COMPLETION REMINDER: While the new QRIS rules are not yet effective, the Division is preparing for a gradual transition to the new requirements. Resources, forms, and training will be provided to support the transition to the new pathways to earn your Two- through Five-Star Rated License. To assist in that process, your feedback is needed. A survey was sent out to all licensed early care and education facilities. If you haven’t already done so, please consider completing it so the agency will know how we can best serve you in preparing for this transition. As a reminder, resources can be found on the QRIS Modernization page on the Division’s website. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #331 Facility ID: 98000231 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/12/2025 Number Present: 111 Completed Date: 6/12/2025 Age: From 0 To 11 Total Minutes: 200 Time In: 08:30 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Jasmine Casey, the administrator, assisted with the visit. One hundred and sixteen (116) children were observed in care today ranging from zero (0) to eleven (11) years old. Children were engaged in free choice play with developmentally age-appropriate materials, outdoor play, waterplay with sprinklers, completing toileting, diapering, and hand washing routines, interacting with the caregivers and eating breakfast. Breakfast consisted of pancakes, applesauce and milk. A retired semi-professional baseball player visited the center and talked with the children about baseball. He also provided a demonstration for the children during the outdoor play. Staff engaged children in meaningful conversations about their activities. Children were redirected when behaviors were exhibited. A variety of materials were used as children engaged in play. The environment was safe and nurturing. Activities observed were also listed on the posted lesson plans reviewed. Currently this program operates with a five-star license earning seven points in staff education, six points program standards, and one quality point for offering a staff benefits package and infrastructure of parent involvement. The sanitation inspection was completed on December 30, 2024, earning a superior classification. The last fire inspection was completed on January 15, 2025, and the center was approved for daytime care only. The last annual compliance visit was completed on January 8, 2024. The following violations were documented today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for three children between the dates of May 13, 2025, to May 16, 2025. 10A NCAC 09 .0302(d)(4) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation was not on file to verify one employee hired on October 23, 2024, completed first aid training. .1102(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Documentation was not on file to verify the ABCMS training was completed. The system did not reflect the completion of the training. G.S. 110-90.2 & .2703(r) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before June 26, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, Administrative Action, including Revocation of the facility's Star Rated License, could be issued COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 88% as of June 12, 2025. CORPORATION STATUS: Child Development Schools North Carolina LLC is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Child Development Schools North Carolina, LLC remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status STAFFING CHANGES: You indicated that two new employees have been hired since the last visit on December 5, 2024. Staff files were reviewed during today’s visit and based on the review all documentation and regulatory requirements for recordkeeping were found in compliance. ADMINSTRATION CHANGE: You stated you became the administrator at this program on May 6, 2025. I provided you with a Preservice Requirements for administrator of a Child Care Center form to be completed and signed by the individual authorized to make decision on behalf of the organization. I asked you to complete and return the Preservice form along with a written statement about the administration change to me within one week (June 19, 2025). Once received, I will update the regulatory system with the new administrator’s information. FIRST AID TRAINING: The certificate on file for one employee indicated completion of BSL and CPR training. I informed you the verification of first aid was not on file. You stated the employee had not completed the training and would contact the training instructor to find out first aid training and request documentation if completed. I explained if first aid training had not been completed the employee should do so immediately. I advised you to check the information provided regarding first aid and CPR training to ensure both components are offered if needed in the future. This will ensure compliance is met and the required training is received. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. AUTOMATED CRIMINAL BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: I informed you the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. You stated the ABCMS training had not been completed for your program. Based on my review of the system, the roster could not be accessed to verify completion. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. QRIS SURVEY COMPLETION REMINDER: While the new QRIS rules are not yet effective, the Division is preparing for a gradual transition to the new requirements. Resources, forms, and training will be provided to support the transition to the new pathways to earn your Two- through Five-Star Rated License. To assist in that process, your feedback is needed. A survey was sent out to all licensed early care and education facilities. If you haven’t already done so, please consider completing it so the agency will know how we can best serve you in preparing for this transition. As a reminder, resources can be found on the QRIS Modernization page on the Division’s website. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #331 Facility ID: 98000231 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 1/8/2025 Number Present: 106 Completed Date: 1/8/2025 Age: From 0 To 5 Total Minutes: 400 Time In: 08:20 AM Time Out: 12:00 PM Time In: 12:30 PM Time Out: 03:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit and monitoring NC pre-K requirements. A. Horne, Administrator assisted with the visit. This center currently operates with a five-star license, earning seven points in staff education, six points in program standards and one quality point for offering a staff benefits package and infrastructure of parent involvement. This the center’s first annual compliance visit. The sanitation inspection was completed on December 30, 2024, earning a “Superior” classification. The last fire inspection was completed on January 16, 2024, and the center was approved for daytime care only. The center continues to meet enhanced space and enhanced ratios. Ninety-eight (98) children were observed in care today. Children were engaged in morning activities, free choice play in various activity areas, completing toileting, diapering and hand washing routines, eating breakfast, napping and interacting with caregivers. Breakfast consisted of egg and cheese omelets, mandarin oranges and milk. and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 93% as of January 8, 2025. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A storage container accessible to children was cracked exposing sharp edges in Space #5. Nails were protruding from the wooden fence exposing s harp points on the first left playground and far back playground. 10A NCAC 09 .0601(a) 843 A drug or medicine was administered after its expiration date. A tube of diaper cream kept on site for one child enrolled expired December 2024. 10A NCAC 09 .0803(1)(d) 1041 Prior to employment a Criminal Background Check was not completed. A criminal background check was not completed for a therapist observed working alone with a child in Space #1. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for a therapist (Jerda Diaz) observed providing services to a child in Space #1. G.S. 110-90.2(b) & (d) & .2703(e) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before January 22, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 93% as of January 7, 2024. CORPORATION STATUS: Child Development Schools North Carolina, LLC. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Child Development Schools North Carolina, LLC remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. NC PRE-K REQUIREMENTS: This program currently has one NC Pre-K classrooms serving a total of eighteen children. Lesson plans from August 2024 to January 2025 were reviewed today. Children were engaged in activities documented on the lesson plan reviewed. Staff observed working in the classrooms were the same listed in the NC Pre-K plan. Staff interacted with children in a positive and nurturing manner. You reported the program continues to use the Creative Curriculum and Teaching Strategies Gold. You stated the program continues to use the Foundations for Early Learning. Developmental screenings using the Dial 4 were completed and on file in children records reviewed today. The program’s monitoring tool was reviewed and there were no issues identified. Sign in rosters were reviewed for family engagement activities conducted at the program. CRIMINAL BACKGROUND CHECK REQUIREMENTS: A therapist (Jerda Diaz) without a valid qualification letter on file was observed providing services to a child in Space #1 alone. Based on my review of the regulatory system, a criminal background check had not been completed for Ms. Diaz through the Division of Child Development and Early Education. I informed service providers must have a criminal background check completed and valid qualification letter from the Division on file to work with children alone. I shared the therapist could continue to provide services to the child; however, it would have to be in space accompanied by with valid qualification letters. You were advised to ensure all service providers working with children have criminal background checks completed and qualification letters on file or provide the service in space with a qualified staff person. DIAPER CREAM: A tube of diaper cream observed in Space #13 expired in December 2024. Three permission slips did not include amount to apply on children. I explained that over-the-counter medications, including diaper cream shall be accompanied by written instructions specifying the amount and frequency of the dosages, which shall not exceed the amount and frequency of the dosages on the manufacturer's label. I advised you to have parent include the amount of cream that should be applied to the children. You were also encouraged to have staff check expiration dates on medication including diaper cream to ensure it does not expire. I explained the expiration date could be written in the corner on the permission slip and highlighted for awareness. Refer to NC Child Care rule 10A NCAC 09 .0803 for more information regarding administering medication. SAFE INDOOR/OUTDOOR ENVIRONMENT: Nails were protruding from the wooden fence on the front and back playgrounds on the left side of the exit doors. We discussed having the nails removed or hammer back into the fence to remove the hazard. Also, a container in Space #5 was cracked exposing sharp edges. I asked that the container be removed from s pace accessible to children. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Childcare Network #331 Facility ID: 98000231 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 1/8/2025 Number Present: 106 Completed Date: 1/8/2025 Age: From 0 To 5 Total Minutes: 400 Time In: 08:20 AM Time Out: 12:00 PM Time In: 12:30 PM Time Out: 03:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit and monitoring NC pre-K requirements. A. Horne, Administrator assisted with the visit. This center currently operates with a five-star license, earning seven points in staff education, six points in program standards and one quality point for offering a staff benefits package and infrastructure of parent involvement. This the center’s first annual compliance visit. The sanitation inspection was completed on December 30, 2024, earning a “Superior” classification. The last fire inspection was completed on January 16, 2024, and the center was approved for daytime care only. The center continues to meet enhanced space and enhanced ratios. Ninety-eight (98) children were observed in care today. Children were engaged in morning activities, free choice play in various activity areas, completing toileting, diapering and hand washing routines, eating breakfast, napping and interacting with caregivers. Breakfast consisted of egg and cheese omelets, mandarin oranges and milk. and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 93% as of January 8, 2025. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A storage container accessible to children was cracked exposing sharp edges in Space #5. Nails were protruding from the wooden fence exposing s harp points on the first left playground and far back playground. 10A NCAC 09 .0601(a) 843 A drug or medicine was administered after its expiration date. A tube of diaper cream kept on site for one child enrolled expired December 2024. 10A NCAC 09 .0803(1)(d) 1041 Prior to employment a Criminal Background Check was not completed. A criminal background check was not completed for a therapist observed working alone with a child in Space #1. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for a therapist (Jerda Diaz) observed providing services to a child in Space #1. G.S. 110-90.2(b) & (d) & .2703(e) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before January 22, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 93% as of January 7, 2024. CORPORATION STATUS: Child Development Schools North Carolina, LLC. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Child Development Schools North Carolina, LLC remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. NC PRE-K REQUIREMENTS: This program currently has one NC Pre-K classrooms serving a total of eighteen children. Lesson plans from August 2024 to January 2025 were reviewed today. Children were engaged in activities documented on the lesson plan reviewed. Staff observed working in the classrooms were the same listed in the NC Pre-K plan. Staff interacted with children in a positive and nurturing manner. You reported the program continues to use the Creative Curriculum and Teaching Strategies Gold. You stated the program continues to use the Foundations for Early Learning. Developmental screenings using the Dial 4 were completed and on file in children records reviewed today. The program’s monitoring tool was reviewed and there were no issues identified. Sign in rosters were reviewed for family engagement activities conducted at the program. CRIMINAL BACKGROUND CHECK REQUIREMENTS: A therapist (Jerda Diaz) without a valid qualification letter on file was observed providing services to a child in Space #1 alone. Based on my review of the regulatory system, a criminal background check had not been completed for Ms. Diaz through the Division of Child Development and Early Education. I informed service providers must have a criminal background check completed and valid qualification letter from the Division on file to work with children alone. I shared the therapist could continue to provide services to the child; however, it would have to be in space accompanied by with valid qualification letters. You were advised to ensure all service providers working with children have criminal background checks completed and qualification letters on file or provide the service in space with a qualified staff person. DIAPER CREAM: A tube of diaper cream observed in Space #13 expired in December 2024. Three permission slips did not include amount to apply on children. I explained that over-the-counter medications, including diaper cream shall be accompanied by written instructions specifying the amount and frequency of the dosages, which shall not exceed the amount and frequency of the dosages on the manufacturer's label. I advised you to have parent include the amount of cream that should be applied to the children. You were also encouraged to have staff check expiration dates on medication including diaper cream to ensure it does not expire. I explained the expiration date could be written in the corner on the permission slip and highlighted for awareness. Refer to NC Child Care rule 10A NCAC 09 .0803 for more information regarding administering medication. SAFE INDOOR/OUTDOOR ENVIRONMENT: Nails were protruding from the wooden fence on the front and back playgrounds on the left side of the exit doors. We discussed having the nails removed or hammer back into the fence to remove the hazard. Also, a container in Space #5 was cracked exposing sharp edges. I asked that the container be removed from s pace accessible to children. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Childcare Network #331 Facility ID: 98000231 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 1/8/2025 Number Present: 106 Completed Date: 1/8/2025 Age: From 0 To 5 Total Minutes: 400 Time In: 08:20 AM Time Out: 12:00 PM Time In: 12:30 PM Time Out: 03:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit and monitoring NC pre-K requirements. A. Horne, Administrator assisted with the visit. This center currently operates with a five-star license, earning seven points in staff education, six points in program standards and one quality point for offering a staff benefits package and infrastructure of parent involvement. This the center’s first annual compliance visit. The sanitation inspection was completed on December 30, 2024, earning a “Superior” classification. The last fire inspection was completed on January 16, 2024, and the center was approved for daytime care only. The center continues to meet enhanced space and enhanced ratios. Ninety-eight (98) children were observed in care today. Children were engaged in morning activities, free choice play in various activity areas, completing toileting, diapering and hand washing routines, eating breakfast, napping and interacting with caregivers. Breakfast consisted of egg and cheese omelets, mandarin oranges and milk. and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 93% as of January 8, 2025. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A storage container accessible to children was cracked exposing sharp edges in Space #5. Nails were protruding from the wooden fence exposing s harp points on the first left playground and far back playground. 10A NCAC 09 .0601(a) 843 A drug or medicine was administered after its expiration date. A tube of diaper cream kept on site for one child enrolled expired December 2024. 10A NCAC 09 .0803(1)(d) 1041 Prior to employment a Criminal Background Check was not completed. A criminal background check was not completed for a therapist observed working alone with a child in Space #1. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for a therapist (Jerda Diaz) observed providing services to a child in Space #1. G.S. 110-90.2(b) & (d) & .2703(e) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before January 22, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 93% as of January 7, 2024. CORPORATION STATUS: Child Development Schools North Carolina, LLC. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Child Development Schools North Carolina, LLC remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. NC PRE-K REQUIREMENTS: This program currently has one NC Pre-K classrooms serving a total of eighteen children. Lesson plans from August 2024 to January 2025 were reviewed today. Children were engaged in activities documented on the lesson plan reviewed. Staff observed working in the classrooms were the same listed in the NC Pre-K plan. Staff interacted with children in a positive and nurturing manner. You reported the program continues to use the Creative Curriculum and Teaching Strategies Gold. You stated the program continues to use the Foundations for Early Learning. Developmental screenings using the Dial 4 were completed and on file in children records reviewed today. The program’s monitoring tool was reviewed and there were no issues identified. Sign in rosters were reviewed for family engagement activities conducted at the program. CRIMINAL BACKGROUND CHECK REQUIREMENTS: A therapist (Jerda Diaz) without a valid qualification letter on file was observed providing services to a child in Space #1 alone. Based on my review of the regulatory system, a criminal background check had not been completed for Ms. Diaz through the Division of Child Development and Early Education. I informed service providers must have a criminal background check completed and valid qualification letter from the Division on file to work with children alone. I shared the therapist could continue to provide services to the child; however, it would have to be in space accompanied by with valid qualification letters. You were advised to ensure all service providers working with children have criminal background checks completed and qualification letters on file or provide the service in space with a qualified staff person. DIAPER CREAM: A tube of diaper cream observed in Space #13 expired in December 2024. Three permission slips did not include amount to apply on children. I explained that over-the-counter medications, including diaper cream shall be accompanied by written instructions specifying the amount and frequency of the dosages, which shall not exceed the amount and frequency of the dosages on the manufacturer's label. I advised you to have parent include the amount of cream that should be applied to the children. You were also encouraged to have staff check expiration dates on medication including diaper cream to ensure it does not expire. I explained the expiration date could be written in the corner on the permission slip and highlighted for awareness. Refer to NC Child Care rule 10A NCAC 09 .0803 for more information regarding administering medication. SAFE INDOOR/OUTDOOR ENVIRONMENT: Nails were protruding from the wooden fence on the front and back playgrounds on the left side of the exit doors. We discussed having the nails removed or hammer back into the fence to remove the hazard. Also, a container in Space #5 was cracked exposing sharp edges. I asked that the container be removed from s pace accessible to children. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #331 Facility ID: 98000231 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 1/8/2025 Number Present: 106 Completed Date: 1/8/2025 Age: From 0 To 5 Total Minutes: 400 Time In: 08:20 AM Time Out: 12:00 PM Time In: 12:30 PM Time Out: 03:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit and monitoring NC pre-K requirements. A. Horne, Administrator assisted with the visit. This center currently operates with a five-star license, earning seven points in staff education, six points in program standards and one quality point for offering a staff benefits package and infrastructure of parent involvement. This the center’s first annual compliance visit. The sanitation inspection was completed on December 30, 2024, earning a “Superior” classification. The last fire inspection was completed on January 16, 2024, and the center was approved for daytime care only. The center continues to meet enhanced space and enhanced ratios. Ninety-eight (98) children were observed in care today. Children were engaged in morning activities, free choice play in various activity areas, completing toileting, diapering and hand washing routines, eating breakfast, napping and interacting with caregivers. Breakfast consisted of egg and cheese omelets, mandarin oranges and milk. and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 93% as of January 8, 2025. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A storage container accessible to children was cracked exposing sharp edges in Space #5. Nails were protruding from the wooden fence exposing s harp points on the first left playground and far back playground. 10A NCAC 09 .0601(a) 843 A drug or medicine was administered after its expiration date. A tube of diaper cream kept on site for one child enrolled expired December 2024. 10A NCAC 09 .0803(1)(d) 1041 Prior to employment a Criminal Background Check was not completed. A criminal background check was not completed for a therapist observed working alone with a child in Space #1. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for a therapist (Jerda Diaz) observed providing services to a child in Space #1. G.S. 110-90.2(b) & (d) & .2703(e) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before January 22, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 93% as of January 7, 2024. CORPORATION STATUS: Child Development Schools North Carolina, LLC. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Child Development Schools North Carolina, LLC remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. NC PRE-K REQUIREMENTS: This program currently has one NC Pre-K classrooms serving a total of eighteen children. Lesson plans from August 2024 to January 2025 were reviewed today. Children were engaged in activities documented on the lesson plan reviewed. Staff observed working in the classrooms were the same listed in the NC Pre-K plan. Staff interacted with children in a positive and nurturing manner. You reported the program continues to use the Creative Curriculum and Teaching Strategies Gold. You stated the program continues to use the Foundations for Early Learning. Developmental screenings using the Dial 4 were completed and on file in children records reviewed today. The program’s monitoring tool was reviewed and there were no issues identified. Sign in rosters were reviewed for family engagement activities conducted at the program. CRIMINAL BACKGROUND CHECK REQUIREMENTS: A therapist (Jerda Diaz) without a valid qualification letter on file was observed providing services to a child in Space #1 alone. Based on my review of the regulatory system, a criminal background check had not been completed for Ms. Diaz through the Division of Child Development and Early Education. I informed service providers must have a criminal background check completed and valid qualification letter from the Division on file to work with children alone. I shared the therapist could continue to provide services to the child; however, it would have to be in space accompanied by with valid qualification letters. You were advised to ensure all service providers working with children have criminal background checks completed and qualification letters on file or provide the service in space with a qualified staff person. DIAPER CREAM: A tube of diaper cream observed in Space #13 expired in December 2024. Three permission slips did not include amount to apply on children. I explained that over-the-counter medications, including diaper cream shall be accompanied by written instructions specifying the amount and frequency of the dosages, which shall not exceed the amount and frequency of the dosages on the manufacturer's label. I advised you to have parent include the amount of cream that should be applied to the children. You were also encouraged to have staff check expiration dates on medication including diaper cream to ensure it does not expire. I explained the expiration date could be written in the corner on the permission slip and highlighted for awareness. Refer to NC Child Care rule 10A NCAC 09 .0803 for more information regarding administering medication. SAFE INDOOR/OUTDOOR ENVIRONMENT: Nails were protruding from the wooden fence on the front and back playgrounds on the left side of the exit doors. We discussed having the nails removed or hammer back into the fence to remove the hazard. Also, a container in Space #5 was cracked exposing sharp edges. I asked that the container be removed from s pace accessible to children. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #331 Facility ID: 98000231 Consultant: RAMIE DOLL Operation Type: Center Case Number: 0624-160L Visit Date: 6/19/2024 Number Present: 105 Completed Date: 6/19/2024 Age: From 0 To 12 Total Minutes: 190 Time In: 09:20 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor a complaint allegation regarding a safe environment. The complaint report was received June 17, 2024. Upon arrival, facility administrator, A.Horne, was present and remained at the facility for the duration of the visit. Ms. Horne answered my questions and provided information regarding an incident that recently occurred at the facility. Ms. Horne emailed me Friday, June 15, 2024, regarding an incident that occurred at the facility June 11, 2024. After reviewing the information, I forwarded the email from Ms. Horne to the Division of Child Development and Early Education’s Intake Unit. Ms. Horne self-reported the incident that occurred June 11, 2024. When asked, this facility continues to only use live stream that is not recorded; therefore, video footage was not available. I reviewed the allegation regarding supervision with Ms. Horne and applicable staff today. Applicable child care requirements were monitored during the visit and today’s attendance was documented. Based on the allegation of the report, overall enrollment was not required to be documented today. Children were observed playing with manipulatives, interacting with assigned staff, and some children and staff were observed outdoors within the fenced play area. One specific room was observed today based on the allegation. Findings - Allegation: There is a concern regarding safe environment. You were interviewed and given an opportunity to share information regarding the allegation. Observations were also conducted to monitor Room 7 regarding a safe indoor environment. You reported that a one (1) year old climbed out of the window, located in Room 7, onto the ground and “peeped” back in the classroom at staff and teachers saw the child and placed the child back inside the room. You stated the screen covering the window was broken, which allowed the child to climb completely out of the window and onto the ground. The window looks out into the fenced play area. Room 7 has two low windows that are accessible to children. There is an area in front of the windows that allows for seating. During today’s observation, a child’s sized couch has been moved in front of the windows along with two throw pillows placed in the area that could be used for seating. No children were observed near the windows today. You stated both windows were equipped with screens; however, one of the screens was broken that covered the window that was open, and the child climbed out of on June 11, 2024. The broken screen has been removed and you stated an order has been submitted to replace the broken screen and for any other windows at the facility that do not have a screen. When asked, the child did not receive any cuts, scratches, or any injury when the child climbed out of the window; therefore, no incident report was completed. It was reported that the lead teacher was arriving and the teacher present in the room was preparing to leave when the child climbed out of the window. You stated this occurred during the transition of staff around 8:30AM. You stated a third staff member, not counted in staff/child ratio, was also present at the time this occurred. When asked, you stated you were told by applicable staff, that no one saw the child climb out of the window. The staff realized the child had climbed out of the window as the child looked back into the room from the outside as the child stepped onto the ground. A staff member picked the child up and brought the child back into the room. You stated the parent was notified of this occurring but since the child did not receive any injury, an incident report was not completed. You further stated the child’s parent wanted to see video footage of this occurring but as you have reviewed with me, no video footage is available and that is what you stated you explained to the parent. When asked, you stated information was emailed to parents from the Corporate Office when the facility began using only live feed and no camera system was being used to record footage. You stated this particular child was not typically cared for in Room 7 but was moved to that room on June 11, 2024, to ensure applicable staff/child ratios were maintained. You stated you have interviewed applicable staff involved in this incident, but you have one more staff member to interview. You stated this particular staff member works part time and has not worked since you were advised to obtain statements regarding this from Childcare Network’s Corporate Office. Based on information provided to you by applicable staff interviewed, staff did not see the child climb out of the window; therefore, causing a lapse in supervision. You also stated staff have not shared with you who opened the window, as of yet. You further stated that Childcare Network’s Corporate office is also investigating this incident, but their findings are not complete at this time. You stated once their investigation is closed, you will be notified and directed as to what to do as a result of the outcome. After the incident occurred, you met with applicable staff and you stated they have been assigned the following trainings to complete by the end of the day Friday, June 21, 2024. You provided me with a copy of the training titles. According to the information you provided, staff have to complete the following trainings: -Orientation to Child Care: Roles and Responsibilities for Teachers -CCDBG Health and Safety Basics -Building and Physical Premises Safety: Indoor Environments -Building and Physical Premises Safety: Outdoor Environments -Safety in Infant/Toddler Classroom The above trainings are offered by the Childcare Education Institute. You stated you will keep copies of the training certificates on file for review. When asked, you have completed a weekly “communication form” that you stated you will share with staff today. The use of a weekly “communication form” was discussed during a complaint visit conducted May 28, 2024, with me. You stated you will give the communication form to the staff during rest time today and after the review, staff will sign a roster to verify they received the communication form. Maintain the signed roster documentation on file for further review. I reviewed the developed Communication Form you completed and will share with staff today. One of the reminders you documented on the form to review was “Please do not open your classroom windows”. You stated you also shared this with all staff after the June 11, 2024, incident. As we walked down the hallway to access Room 7, no windows in the rooms observed were open today. The windows in Room 7 were not open today either. Based on information received, staff interviews during today's visit, this allegation was found to be substantiated. Violations were documented today regarding a safe indoor environment not being provided and supervision was not maintained June 11, 2024, even though supervision was not listed as an allegation. The following violations were documented today. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Adequate supervision was not maintained when a one (1) year old child climbed out of an open window in Room 7 that had a broken screen. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. A one (1) year old child climbed out of an open window in Room 7 that had a broken screen. The window opened up to the fenced outdoor play area. 10A NCAC 09 .0601(a) The violations documented must be corrected immediately. Mail or email me a compliance letter addressing the correction of the above violations. The letter is due on or before July 3, 2024. You can email the letter to me via my email address: ramie.doll@dhhs.nc.gov or via mail at PO Box 1397, Elm City, NC 27822. We reviewed including in the compliance letter what you have done or implemented regarding providing a safe indoor environment and to ensure adequate supervision is maintained. As reviewed, you can include any training provided to staff, any policies or procedures that have been implemented, anything you want to share regarding a plan to ensure a safe indoor environment is provided and adequate supervision is maintained. You can also provide any copies of information you want to share. COMPLIANCE HISTORY: As previously reviewed, all facilities must maintain at least a 75% compliance history score over an eighteen-month time frame to be in good standing with DCDEE. Prior to today/s visit, the facility’s current compliance history was 89%. The violations documented today may affect this facility’s current compliance history score. If a facility’s compliance history falls below 75% over an eighteen-month time frame, some type of administrative action may be issued. ADMINISTRATIVE ACTION: Based on the substantiation of the allegation today, an administrative action may be warranted. I will be in contact with you regarding a possible administrative action. PROCESSING RATED LICENSE: I will be in contact with you regarding processing this facility’s Rated License based on the previous facility’s star rated license since a change of ownership was completed. This facility’s temporary license is valid through July 8, 2024, based on change of ownership. We reviewed that the Rated License may be impacted if an administrative action is imposed. SAFE INDOOR ENVIRONMENT: Windows should not be opened in rooms when children are present unless they are properly screened; however, this is not best practice. The facility should be properly ventilated during the working day. The heating/cooling unit was turned on at the facility and in working order today. As you stated you will be doing today, continue to remind staff to keep the windows closed. SUPERVISION: We discussed developing some type of system or reviewing with staff the best way to maintain adequate supervision during the day, including when staff are transiting in and out of rooms throughout the day. This should be reviewed with all staff at the facility. SCREEN TIME: During today’s visit, we reviewed that screen time is prohibited for children under age three. I referenced NC Child Care rule .0510(f) regarding screen time being prohibited for children under age three. Staff can use a tablet to play music but turn the device around so that the screen cannot be seen. You stated you have reminded staff about this previously but are going to review it again with staff today. That was listed as one of the reminders on your developed communication form for today. As I conducted observations in Room 7 today, music from a tablet was being played but the tablet was positioned on a table facing the wall making the screen inaccessible to the children. The children in Room 7 were all under three (3) years of age. DCDEE’s WEBSITE: Continue reviewing the Division of Child Development and Early Education’s website for the most up to date information regarding child care requirements. DCDEE’s website is: https://ncchildcare.ncdhhs.gov/. You can access the most current NC Child Care rules, (January 1, 2024), resources, forms, sanitation rules, laws, etc. from DCDEE’s website. If you have questions, please contact me at: (252)373-3074 or ramie.doll@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller, with any questions at (252)373-9809 or via email at susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: Childcare Network #331 Facility ID: 98000231 Consultant: RAMIE DOLL Operation Type: Center Case Number: Visit Date: 5/8/2024 Number Present: 127 Completed Date: 5/8/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for the facility’s first temporary time period visit. Upon arrival, the facility administrator, Amanda Horne, was present and was available to answer my questions and provide needed information to complete the visit today. At the conclusion of today’s visit, I provided Ms. Horne with a visit summary that explained a computerized visit summary would be emailed within the next few business days. I reviewed the violations documented today with Ms. Horne. The facility’s Temporary License was issued January 8, 2024, and is valid through July 8, 2024. Restrictions on the permit include a first shift capacity of 272 children aged 0 through 12 years old and meeting both enhanced space and enhanced ratios. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses High Reach Learning. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. As this is a change of ownership, new building, fire, and sanitation inspections must be completed prior to July 8, 2024. A sanitation inspection was completed January 30, 2024, with a superior classification with zero demerits. A fire inspection was completed January 16, 2024, and the facility was approved for day time and night time care; however, this facility is licensed to provide care during first shift only. You emailed me a copy of a building inspection that was completed January 29, 2024. After reviewing the inspection, clarifications are needed regarding how most of the questions were answered. Most of the questions were answered with a “N/A” answer, when some of the questions required a written response and specific numbers. I contacted the building inspector that completed the inspection, and he revised the inspection. He emailed me a revised building inspection form; however, after further review, clarification is needed related to one question. I will be in contact with the inspector and be back in contact with you once clarification is received. A total of 127 children were present today. Overall enrollment was not collected today; however, attendance was documented. I monitored three specific groups, (Rooms 3, 8, and 15), of children today based on the ages present. This facility is approved for 15 rooms, however, when asked Rooms 2 and 13 are not currently being used for child care. Room 16 is not being used at this time due to a crack in the exterior window. A maintenance request has been submitted to have the window fixed/repaired. Two of the 15 rooms are used to care for school-aged children. This facility has one group of children enrolled that participates in the NC PreK program. No school aged children were observed today. I observed children participating in free choice time and playing with materials, interacting with assigned staff, and preparing to eat lunch. The infants were observed also interacting with assigned staff, being fed, and sleeping. The fenced outdoor play areas were monitored along with one mini bus, (yellow colored), that are being used to transport school aged children to and from school. A second mini bus was observed, however, when asked, this bus was not being used at this time due to recent repairs/maintenance. A third mini was at the shop for repairs and was not observed/monitored today. The following violations were documented today: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member, hired January 9, 2024, completed First Aid training April 10, 2024, not within the first 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member hired January 9, 2024, completed CPR training April 10, 2024, not within the first 90 days of hire. .1102(d) 1314 Emergency information did not name child's health care professional. A doctor preference was not specified for one (1) child. .0802(c)(2) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A health assessment was completed April 9, 2024 for a child that was enrolled February 20, 2024. GS110-91(1) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The woodchips, used as surfacing, measured between one (1) and two (2) inches, at the base of the slide and in other areas around the one (1) piece of stationary play equipment. The surfacing was compacted. .0605(k)(1-4) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Documentation was not on file verifying a parent of one (1) child received a copy of the facility's Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy. .0608(b)(1-6) The violations documented today must be corrected immediately. Mail or email me a compliance letter addressing the correction of the violations within the next two weeks, on or before May 22, 2024. My contact information is listed below: PO Box 1397 Elm City, NC 27822 ramie.doll@dhhs.nc.gov COMPLIANCE HISTORY: The facility’s compliance history will be calculated after today’s visit. All licensed child care facilities must maintain at least a 75% compliance history score over an eighteen-month time frame. If a facility’s compliance history score falls below 75% some type of administrative action may be imposed. The violations documented today may affect this facility’s current compliance history score. RATED LICENSE INFORMATION: In your planning year, you may review resources available at www.ncrlap.org and contact the Wilson County Partnership for Children at (252)206-4235 for assistance with preparation for the Environment Rating Scales. Review topics related to the Environment Rating Scales or other quality initiatives. This facility is in cohort 3 based on when the facility completed the last reassessment. The prep year for this facility will begin July 1, 2025, and the reassessment year for this facility begins July 1, 2026. Also, be reminded that you may voluntarily request a reassessment at any time by contacting your assigned Child Care Consultant. This facility can transition back to the star license that the facility was issued prior to the change of ownership but will have to be reassessed within the assigned cohort year. Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires that the user maintain an individual North Carolina Identity Management (NCID) username and password. Only official transcripts will be submitted to the Workforce Education Unit, all other documents will be uploaded by the applicant, such as a BSAC certificate. Electronic official transcripts are also accepted. All staff need to ensure current education information has been submitted to WORKS and they have requested the appropriate evaluation for their position. It typically takes WORKS 4-6 weeks to complete an evaluation. RULE REMINDERS/TECHNICAL ASSISTANCE: CHILDREN’S RECORDS: Three children’s records were monitored today. I chose three records for children that have been enrolled since the change of ownership became effective January 8, 2024. A medical exam/health assessment was completed April 9, 2024, for one (1) child that was enrolled February 20, 2024. This was documented as a violation today. A medical exam can be accepted if completed within the last 12 month prior to enrollment. A medical exam is required to be completed and on file within the first 30 days of enrollment. When parents complete the enrollment/application, review the information to ensure a doctor’s preference is specified and all other required information. A doctor’s preference was not specified for one (1) child. Continue to remind parents to update their contact information, emergency contact information, etc. as needed, but at least annually. The parent of a child did not have a statement on file acknowledging the receipt of the facility’s developed Shaken Baby Syndrome and Abusive Head Trauma Policy. Review all children’s records to ensure medical assessments are on file, required information is specified on the child’s application, and all parents of children from birth through four years of age have received a copy and signed a statement acknowledging the receipt of the Shaken Baby Syndrome and Abusive Head Trauma Policy. STAFF RECORDS: You completed the attached staff and training worksheet during today’s visit to reflect the staff that have been hired since the last monitoring visit conducted at this facility. Five staff have been hired since the last monitoring visit, (Annual Compliance), was conducted September 15, 2023. Three (3) Complaint visits were conducted after the last AC visit. I reviewed all files to ensure all staff have current criminal background check qualification letters, CPR and First Aid training, and ITS-SIDS training. Ensure staff complete the CBC qualification process and are qualified before the expiration date of their qualification. The criminal record check process can be completed up to six months before the expiration date of a person’s qualification letter. A.Wooten will be due to complete the Recognizing and Responding to Suspicions of Child Maltreatment training on or before May 20, 2024. S. Farmer completed the Recognizing and Responding to Suspicions of Child Maltreatment training January 11, 2024. A.Hamlet is due to complete CPR and First Aid training on or before August 7, 2024. Ensure orientation training is completed for Ms. Hamlet within six weeks as well. Documentation was on file verifying Ms. Hamlet completed the required orientation within the first two weeks, but the bottom portion of orientation training is needed. Ms. Hamlet will be due to complete the required health and safety trainings on or before May 7, 2025, based on her hire date. Continue to ensure staff update their health questionnaires and emergency information annually, or when information changes. You stated staff update their health questionnaires and emergency information twice a year. Ensure staff continue working on their on-going training hours and their health and safety training. Continue to attach their certificates to their record of on-going training log and their health and safety log. OUTDOOR PLAY AREAS: The fenced outdoor play areas were monitored today. This facility has one piece of stationary equipment that requires adequate surfacing underneath and around the equipment. The woodchips, used as surfacing, for the one (1) piece of stationary equipment located on Playground 4 measured between one (1) and two (2) inches at the base area of the slide, not the required six (6) inches. The surfacing was compacted which resulted in a violation being documented. We discussed adding surfacing underneath and around this piece of equipment, if needed, after the surfacing is fluffed/tilled to ensure resiliency is maintained. Make sure to also continue to check the shade shelters and playhouses for any insects, nests, etc. No wasp nests or insects were observed today. TRANSPORTATION: One mini bus (yellow) was monitored today that is used to transport school aged children to and from school each day. All seat belts were checked and were in working order today. While monitoring the bus, we discussed developing a seating chart for the children that are transported in the mornings and afternoons. Remember to update the names when changes are necessary to keep this information current. Continue to maintain a copy of the current liability coverage/insurance information for the bus and any vehicle used to transport children on file for review. Continue to attach current pictures of each child to the application for the children who are transported. We discussed updating some of the pictures of the children that are transported. Ensure you obtain updated written signed permission for routine transportation from each child’s parent/guardian before the expiration of the current transportation permission. LEAD WATER, LEAD PAINT, AND ASBESTOS TESTING: We reviewed information pertaining to lead water, lead paint, and asbestos testing. Per information reviewed on the Clean Water for US Kids website: www.cleanwaterforuskids.org, lead water testing for this facility was analyzed October 4, 2023, and no lead water hazards were identified. Lead water testing is required every three years prior to the last analysis date. Complete the enrollment webinar and survey for both lead paint and asbestos testing. PROCESSING RATED LICENSE: Once clarification is received on the building inspection form for question 25 from the proper inspector and all violations have been verified as corrected, the rated license paperwork can be completed and processed for this facility. An additional unannounced temporary time period visit may be conducted in the near future. This facility’s rated license will be processed based on the last reassessment and then the next reassessment will be completed based on the facility’s cohort year. Contact me at (252)373-3074 or via email at ramie.doll@dhhs.nc.gov for any questions or needed clarification. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times