Brentwood Head Start

10A NCAC 09 .0304 · Violation

Name of Operation: BRENTWOOD HEAD START Facility ID: 98000064 Consultant: APRIL FLEMING Operation Type: Center Case Number: Visit Date: 3/11/2026 Number Present: 26 Completed Date: 3/11/2026 Age: From 3 To 5 Total Minutes: 210 Time In: 12:15 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance rated license visit was to monitor this program for compliance with applicable child care requirements and to assess this program for the QRIS Pathway to the Stars. Currently, this facility operates with a Four-Star license issued on April 14, 2021. The center's last annual compliance visit was completed on May 8, 2025. A checklist was used to note the requirements monitored during the visit. The last sanitation inspection was completed on December 2, 2025, earning a “Superior” classification and “0” demerits. The last satisfactory fire inspection was completed on November 20, 2024, and was approved for day time care. Diana Nash, Center Director, was present and available to assist. Twenty-six (26) children were present during the visit. Children were observed napping and during quiet activities. Teachers interacted with children in a positive manner. You stated you do not provide transportation. The following violations of child care requirements were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not obtained a fire inspection within 12 months of the previous inspection dated November 20, 2024. 10A NCAC 09 .0304(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not completed in May 2025. .0605(q) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation for three new staff was incomplete. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff did not have First Aid certification available for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff did not have CPR certification available for review. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Shelter in place or lockdown drills were not practiced every three months. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) The following violations must be corrected immediately. The letter must describe, in detail, specifically how each violation has been corrected and any supporting documents. You can mail or email me with verification of compliance regarding the violations that were documented. If you choose to mail, two signed and dated copies must be sent and received by March 25, 2026. Please be aware that any written information submitted by you regarding correction of the violations documented during today's visit is legal documentation. It is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, Administrative Action, including Revocation of the facility's license, could be issued. The letter of compliance should be mailed or emailed to me, April Fleming, PO Box 236, Enfield, NC 27823. If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-450-9796 or april.fleming@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor, at 252-373-9809. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always if they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Compliance History: Prior to today's visit, this facility maintained an 18-month compliance score of 94% CONSULTATION/TECHNICAL ASSISTANCE CHILDREN AND STAFF RECORDS: Ten percent (10%) of children’s records were monitored. Children records reviewed in compliance. New staff and ten percent (10%) of existing staff records were monitored. Staff records reviewed were not in compliance. FIRE INSPECTION: The last fire inspection was completed in November 2024. Inspections should be completed within the year of the previous inspection. Ms. Nash stated the fire inspector came to conduct a visit in February; however, there were some things that needed to be fixed. You should contact the fire inspector immediately to have an inspection completed. FIRE/LOCKDOWN DRILLS: Fire drills were not completed monthly for October, November, and December 2025. Lockdown drills were not completed at least every three months. The drill was recently conducted in February 2026, however, the last drill completed prior was in March 2025. To ensure compliance, I encourage you to note on the calendar or create a quarterly to do list as a reminder to complete the drills. You can also write in the month the lockdown drill is required as a reminder. This was corrected during the visit because the last drills were completed in February 2026. PLAYGROUND INSPECTIONS: Playground inspection was not completed for the month of May 2025. Playground inspections should be completed monthly. To ensure compliance, I encourage you to note on the calendar or create a monthly to do list as a reminder to complete inspections monthly. CRIMINAL BACKGROUND APPLICATIONS: A New feature links criminal background applications to facilities. The training has been completed; however, all staff should be linked to the facility. Please remember, this information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. CLEAN WATER FOR US KIDS: The Clean Water for Carolina Kids status for lead in water is “analysis complete”. The status for lead base paint and asbestos is “Section Complete”. This information was verified in the clean water for US kids facility data. STAR RATED LICENSE (SRL/QRIS): The following information pertains to the star rated license, QRIS pathway to the stars. This facility serves head start children. During today’s visit, the Application for Assessment for a Rated License, the Request to use Accreditation and Head Start Licensure, and the Classroom Staff to Child Ratio form were reviewed. The forms were received during the visit. This program was verified as a Head Start grantee site through information provided by DCDEE. Based on Pathway 3 – Accreditation and Head Start, the information received and verified; this program is eligible for a Five (5) star rated license. Once you receive your new permit, please ensure all information is correct. You will mail your previous permits to my mailing address. Your three-year rated license reassessment will be conducted in March of 2029. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use any of your own forms electronically or hard copy. Child care rules were updated effective July 1, 2025. RESOURCES: • The most current provider documents/ forms, checklists, criminal background check application, resources related to child care, MOODLE (ABCMS Provider Portal training & Rule Roll out), and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/, QRIS Modernization: Pathway to the Stars CONTACT: If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-450-9796 or april.fleming@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor, at 252-373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: BRENTWOOD HEAD START Facility ID: 98000064 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 32 Completed Date: 5/8/2025 Age: From 3 To 5 Total Minutes: 195 Time In: 08:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements for an annual compliance visit. Shelia Strickland, Administrator, assisted with the visit. This center currently operates with a five-star license, earning seven points in the education standards, six points in the program standards and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on May 14, 2023. The last sanitation inspection was completed on December 4, 2024, with a “Superior” classification. The last fire inspection was completed on November 20, 2024, and the center was approved for daytime care only. Thirty-two children were in care today ranging from three to five years old. Children were engaged in free choice play with developmentally age-appropriate materials, outdoor play, completing toileting and hand washing routines, interacting with teachers, and eating breakfast. Breakfast consisted of biscuits, applesauce, and milk. The following violations were documented today. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Applesauce was served for breakfast instead of orange slices. The food was not substituted on the menu prior to serving children. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Two wooden slacks with nails protruding were on the playground in space accessible to children. A cracked container exposing sharp edges was on the playground and used by children. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Vines were growing over and through the fence on the back side of the playground where children were playing. One child was observed playing with the vines. 15A NCAC 18A .2832(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not complete the ABCMS training in the Moodle portal as required. The regulatory system did not show results for the program. G.S. 110-90.2 & .2703(r) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before May 22, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY SCORE: The center’s compliance history score was reviewed with the operator. The program’s compliance history was 98% as of May 7, 2025. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. SAFE ENVIRONMENT The playground at your program is currently under construction, and the construction area has been sectioned off using small tables to restrict children’s access. You stated outdoor children only use the side area for play; however, the back of the playground remains open and lacks a barrier to keep children from accessing it. During the visit, both classrooms were observed using the side playground at the same time. To improve safety and supervision, it was recommended that the outdoor schedule be adjusted so only one class is outside at a time. Additionally, staff should closely monitor children to ensure they do not access the vines growing through the fence. You stated a work order is in place to have the vines removed. You removed the wooden slacks and cracked containers during the visit. NUTRITION REQUIREMENTS: During the visit, children were served biscuits, applesauce and milk for breakfast. However, the posted menu indicated that orange slices were to be served. Upon review, it was noticed that the menu was not updated to reflect this substitution, as required. I reminded you and the cook that any food substitutions must be documented on the menu prior to being served. You were advised to ensure that any changes to the planned menu are recorded in advance to remain in compliance. The cook made the change to the menu when notified of the requirement. AUTOMATED BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: Based on my review of the ABCMS portal, there were no results found verifying that the ABCMS training was completed for your program. As discussed, it is a requirement for the ABCMS training to be completed for child care programs. It is also essential that staffing information is listed and accurate in the ABCMS portal. The designated individual should ensure the following actions are completed: Once the training is completed, provide the code to staff so they can link themselves to the portal. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: BRENTWOOD HEAD START Facility ID: 98000064 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 32 Completed Date: 5/8/2025 Age: From 3 To 5 Total Minutes: 195 Time In: 08:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements for an annual compliance visit. Shelia Strickland, Administrator, assisted with the visit. This center currently operates with a five-star license, earning seven points in the education standards, six points in the program standards and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on May 14, 2023. The last sanitation inspection was completed on December 4, 2024, with a “Superior” classification. The last fire inspection was completed on November 20, 2024, and the center was approved for daytime care only. Thirty-two children were in care today ranging from three to five years old. Children were engaged in free choice play with developmentally age-appropriate materials, outdoor play, completing toileting and hand washing routines, interacting with teachers, and eating breakfast. Breakfast consisted of biscuits, applesauce, and milk. The following violations were documented today. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Applesauce was served for breakfast instead of orange slices. The food was not substituted on the menu prior to serving children. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Two wooden slacks with nails protruding were on the playground in space accessible to children. A cracked container exposing sharp edges was on the playground and used by children. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Vines were growing over and through the fence on the back side of the playground where children were playing. One child was observed playing with the vines. 15A NCAC 18A .2832(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not complete the ABCMS training in the Moodle portal as required. The regulatory system did not show results for the program. G.S. 110-90.2 & .2703(r) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before May 22, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY SCORE: The center’s compliance history score was reviewed with the operator. The program’s compliance history was 98% as of May 7, 2025. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. SAFE ENVIRONMENT The playground at your program is currently under construction, and the construction area has been sectioned off using small tables to restrict children’s access. You stated outdoor children only use the side area for play; however, the back of the playground remains open and lacks a barrier to keep children from accessing it. During the visit, both classrooms were observed using the side playground at the same time. To improve safety and supervision, it was recommended that the outdoor schedule be adjusted so only one class is outside at a time. Additionally, staff should closely monitor children to ensure they do not access the vines growing through the fence. You stated a work order is in place to have the vines removed. You removed the wooden slacks and cracked containers during the visit. NUTRITION REQUIREMENTS: During the visit, children were served biscuits, applesauce and milk for breakfast. However, the posted menu indicated that orange slices were to be served. Upon review, it was noticed that the menu was not updated to reflect this substitution, as required. I reminded you and the cook that any food substitutions must be documented on the menu prior to being served. You were advised to ensure that any changes to the planned menu are recorded in advance to remain in compliance. The cook made the change to the menu when notified of the requirement. AUTOMATED BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: Based on my review of the ABCMS portal, there were no results found verifying that the ABCMS training was completed for your program. As discussed, it is a requirement for the ABCMS training to be completed for child care programs. It is also essential that staffing information is listed and accurate in the ABCMS portal. The designated individual should ensure the following actions are completed: Once the training is completed, provide the code to staff so they can link themselves to the portal. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BRENTWOOD HEAD START Facility ID: 98000064 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 32 Completed Date: 5/8/2025 Age: From 3 To 5 Total Minutes: 195 Time In: 08:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements for an annual compliance visit. Shelia Strickland, Administrator, assisted with the visit. This center currently operates with a five-star license, earning seven points in the education standards, six points in the program standards and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on May 14, 2023. The last sanitation inspection was completed on December 4, 2024, with a “Superior” classification. The last fire inspection was completed on November 20, 2024, and the center was approved for daytime care only. Thirty-two children were in care today ranging from three to five years old. Children were engaged in free choice play with developmentally age-appropriate materials, outdoor play, completing toileting and hand washing routines, interacting with teachers, and eating breakfast. Breakfast consisted of biscuits, applesauce, and milk. The following violations were documented today. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Applesauce was served for breakfast instead of orange slices. The food was not substituted on the menu prior to serving children. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Two wooden slacks with nails protruding were on the playground in space accessible to children. A cracked container exposing sharp edges was on the playground and used by children. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Vines were growing over and through the fence on the back side of the playground where children were playing. One child was observed playing with the vines. 15A NCAC 18A .2832(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not complete the ABCMS training in the Moodle portal as required. The regulatory system did not show results for the program. G.S. 110-90.2 & .2703(r) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before May 22, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY SCORE: The center’s compliance history score was reviewed with the operator. The program’s compliance history was 98% as of May 7, 2025. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. SAFE ENVIRONMENT The playground at your program is currently under construction, and the construction area has been sectioned off using small tables to restrict children’s access. You stated outdoor children only use the side area for play; however, the back of the playground remains open and lacks a barrier to keep children from accessing it. During the visit, both classrooms were observed using the side playground at the same time. To improve safety and supervision, it was recommended that the outdoor schedule be adjusted so only one class is outside at a time. Additionally, staff should closely monitor children to ensure they do not access the vines growing through the fence. You stated a work order is in place to have the vines removed. You removed the wooden slacks and cracked containers during the visit. NUTRITION REQUIREMENTS: During the visit, children were served biscuits, applesauce and milk for breakfast. However, the posted menu indicated that orange slices were to be served. Upon review, it was noticed that the menu was not updated to reflect this substitution, as required. I reminded you and the cook that any food substitutions must be documented on the menu prior to being served. You were advised to ensure that any changes to the planned menu are recorded in advance to remain in compliance. The cook made the change to the menu when notified of the requirement. AUTOMATED BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: Based on my review of the ABCMS portal, there were no results found verifying that the ABCMS training was completed for your program. As discussed, it is a requirement for the ABCMS training to be completed for child care programs. It is also essential that staffing information is listed and accurate in the ABCMS portal. The designated individual should ensure the following actions are completed: Once the training is completed, provide the code to staff so they can link themselves to the portal. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: BRENTWOOD HEAD START Facility ID: 98000064 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 43 Completed Date: 10/30/2024 Age: From 3 To 5 Total Minutes: 175 Time In: 08:45 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. S. Strickland, administrator assisted with the visit. Forty-three (43) children were present today ranging from three to five years old. Children were observed eating breakfast interacting with the teachers, engaged free choice play, outdoor play and completing toileting, and hand washing routines. Currently this program operates with a four-star license. The last sanitation inspection was completed on April 11, 2024, earning a superior classification. The last fire inspection was completed on November 14, 2023, and the center was approved for daytime care. The last annual compliance visit was completed on May 14, 2024. No violations were documented today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Required documentation was retrieved and submitted to the Division verifying the child care facility was safe to provide care for children after structural work was completed in three different location within the building. 10A NCAC 09 .0601(a) CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, mailing address and email address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 95% percent as of October 29, 2024. STAFF/CHILD INTERACTIONS: Upon arrival children were observed eating breakfast and completing hand washing and toileting routines. Other children were actively plying in centers with peers using developmentally appropriate materials/toys. Toys and materials were clean and in good repair. Some teachers completed morning tasks and others interacted with children while they played. Children were taken outside to play after circle time. Teachers encouraged children to use positive behaviors by reminding them of the classroom rules. BUILDING STRUCTURAL CHANGES: Upon arrival, I noticed changes to the appearance to the inside of the building. You stated there had been some structural changes made to the building. You shared a wall was removed in the hallway near the entrance of the building to create more space, also wall was added to create a breastfeeding room next to classroom #3, and the door was closed off in classroom #5. You stated you were not sure if permits or documentation verifying approval was received from the building inspector. You stated you attempted to contact someone from the main office to ask about the requested information were told the main office was closed. You said you would request the information tomorrow and if provided would submit to me. I requested you submit the requested information to me via email by close of business tomorrow. You were notified, a violation could be warranted and documented if the required permits or approval was not received prior to completing the structural work to the building and continuing to provide care to children. I explained anytime structural changes are made to a child care facility where continued care will be provided to children, appropriate permits and verification from the building inspector indicating the construction is approved and continues to meet current building codes requirements is required. You can obtain an updated building inspection or written statements on letterhead from the building inspector. Be reminded, the child care consultant should be notified prior to making structural changes to the facility for guidance and to ensure the changes will continue to meet license requirements. This will create an opportunity for you and the consultant to discuss the plans and if the changes would affect the current license status. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (800) 829-0829 and someone will assist you. QRIS UPDATE: GET READY for the 3’s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BRENTWOOD HEAD START Facility ID: 98000064 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 43 Completed Date: 10/30/2024 Age: From 3 To 5 Total Minutes: 175 Time In: 08:45 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. S. Strickland, administrator assisted with the visit. Forty-three (43) children were present today ranging from three to five years old. Children were observed eating breakfast interacting with the teachers, engaged free choice play, outdoor play and completing toileting, and hand washing routines. Currently this program operates with a four-star license. The last sanitation inspection was completed on April 11, 2024, earning a superior classification. The last fire inspection was completed on November 14, 2023, and the center was approved for daytime care. The last annual compliance visit was completed on May 14, 2024. No violations were documented today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Required documentation was retrieved and submitted to the Division verifying the child care facility was safe to provide care for children after structural work was completed in three different location within the building. 10A NCAC 09 .0601(a) CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, mailing address and email address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 95% percent as of October 29, 2024. STAFF/CHILD INTERACTIONS: Upon arrival children were observed eating breakfast and completing hand washing and toileting routines. Other children were actively plying in centers with peers using developmentally appropriate materials/toys. Toys and materials were clean and in good repair. Some teachers completed morning tasks and others interacted with children while they played. Children were taken outside to play after circle time. Teachers encouraged children to use positive behaviors by reminding them of the classroom rules. BUILDING STRUCTURAL CHANGES: Upon arrival, I noticed changes to the appearance to the inside of the building. You stated there had been some structural changes made to the building. You shared a wall was removed in the hallway near the entrance of the building to create more space, also wall was added to create a breastfeeding room next to classroom #3, and the door was closed off in classroom #5. You stated you were not sure if permits or documentation verifying approval was received from the building inspector. You stated you attempted to contact someone from the main office to ask about the requested information were told the main office was closed. You said you would request the information tomorrow and if provided would submit to me. I requested you submit the requested information to me via email by close of business tomorrow. You were notified, a violation could be warranted and documented if the required permits or approval was not received prior to completing the structural work to the building and continuing to provide care to children. I explained anytime structural changes are made to a child care facility where continued care will be provided to children, appropriate permits and verification from the building inspector indicating the construction is approved and continues to meet current building codes requirements is required. You can obtain an updated building inspection or written statements on letterhead from the building inspector. Be reminded, the child care consultant should be notified prior to making structural changes to the facility for guidance and to ensure the changes will continue to meet license requirements. This will create an opportunity for you and the consultant to discuss the plans and if the changes would affect the current license status. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (800) 829-0829 and someone will assist you. QRIS UPDATE: GET READY for the 3’s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: BRENTWOOD HEAD START Facility ID: 98000064 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 10/5/2023 Number Present: 37 Completed Date: 10/5/2023 Age: From 3 To 4 Total Minutes: 285 Time In: 08:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements for an annual compliance visit. S. Strickland, Administrator assisted with the visit. This center currently operates with a four-star license, earning seven points in the education component, five points in the program standard component and 1 quality point for all lead teachers having an AAS or higher in early childhood education or child development. The last annual compliance visit was completed on November 9, 2022. The last sanitation inspection was completed on January 31, 2023, with a “Superior” classification. The last fire inspection was completed on November 15, 2022, and the center was approved for daytime time care only. Thirty-seven children were present during the visit. Children were engaged in free choice play with developmentally age-appropriate materials/toys, outdoor play, completing toileting and hand washing routines, interacting with teachers, participating in an activity with fire fighters and observing the fire truck. Breakfast and lunch was also observed. Breakfast consisted of pancakes, mandarin oranges, and milk. Lunch consisted of turkey and cheese wraps, mixed fruit, corn and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was (97%) as of October 4, 2023. The following violations of the child care requirements were documented today. Violation Number Comment Rule 303 Children were not adequately supervised at all times. It was reported that on October 4, 2023, a four year old child left the supervised area of the playground, went around the building and entered the kitchen without knowledge of staff. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. A brown trash can in the bathroom in Space #3 handle was cracked on one side posing a pinching hazard. Vines with thorns were protruding through the fence enclosing the playground at the far back. 10A NCAC 09 .0601(a) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. An incident report completed on September 25, 2023, where a child received off-site medical treatment was not submitted a representative of the Division of Child Development and Early Education within seven days as required. .0802(f) 9995 A violation was found for which there is no item number. It was reported on October 4, 2023, four year old child entered the kitchen from the playground without supervision of an adult. The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before October 19, 2023. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. CORPORATION STATUS: Nash Edgecombe Wilson Community Action, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Nash Edgecombe Wilson Community Action Inc. remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number, mailing address and email address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. SAFE INDOOR ENVIRONMENT: The trash can in the children’s bathroom in Space #3 was cracked on the handle posing a pinching hazard. I suggested removing the trash can or repairing it to eliminate the potential hazard to children. On the far back side of the playground, vines with thorns are growing through the fence and accessible to children. You stated children do no play on that side of the playground; however, there was nothing restricting access to the area. I recommended having the vines removed to ensure children’s safety. INCIDENT REPORTS: An incident report dated September 25, 2023, was observed in the incident report notebook. The incident report indicated the child received off-site medical treatment. You stated the incident report was sent to the administrative office to be submitted to the Division; however, it was reported because the situation was due to an allergic reaction it did not require submission. I explained any type of incident that occurs at the program and a child receives off-site medical treatment because of it an incident must be submitted to the Division within seven days. You gave me a copy of the incident report during the visit. During the visit, we discussed the nature of the situation requiring the child to receive off-site medical treatment. You stated the child has returned and no concerns were expressed by the parent. You added all medical paperwork is now on file for the child relating to the situation. SUPERVISION REPORT: During the visit while sitting in classroom #2 completing the visit summary report, I overheard the cook and another staff member in Space #1 engaged in a conversation. The cook stated she had to report a situation that occurred yesterday. The cook stated a child came inside the kitchen and went into the refrigerator. The cook added she did not know the child was in the kitchen until she heard the refrigerator door open. You were informed immediately that I overheard the conversation between the cook and staff member. When asked, you stated the incident did occur; however, you were not present at the time. You added the children were on the playground, the child went around the back of the building and entered the kitchen from the back door. You reported the kitchen door is opened sometimes to release the heat. You shared one of the children enrolled is an eloper and will leave the classroom at times. When asked, you stated the teachers reported they were not aware of the child leaving the playground. You added none of the teachers knew how long the child was gone from the playground prior to entering the kitchen. According to you the child was receiving services in his natural environment and staff were not notified when the therapist left; therefore, they assumed he was still with her. You reported a staff meeting was conducted with all teachers the same day to discuss the incident and plan for active supervision of children. You stated the teachers were written up as a disciplinary action and the report was made to the administrative office for further guidance on how to proceed. You confirmed the program has cameras on the playground; however, you did not know how to access the video footage. You added you were not sure how long the child was out of the teacher’s view or how many children were on the playground at the exact time of the incident. I informed you when an incident of this nature occurs, it should be reported to the Division because a child’s safety was compromised, and supervision requirements were not met. Sanitation requirements regarding children in the kitchen were also out of compliance. I informed you based on the information provided, a violation would be documented for lack of adequate supervision and a child having access to the kitchen. I asked you to request a scheduled time for me to come out and review the video footage of this incident to help determine how long the child was unsupervised before going into the kitchen. I explained if additional action is required, you will be notified. A follow-up visit will be conducted to monitor supervision requirements. You stated the Education Manager is planning a training on active supervision for all staff to complete. Also, staff will be required to position themselves throughout the playground so all areas can be visually supervised. According to you staff will have to sign documentation acknowledging receipt of the training. Staff also received handout on working with children that are elopers or runners. I explained to you children should always be adequately supervised. I shared children are the responsibility of teachers while in care; therefore, they should always know where children in their assigned classrooms are located. I recommended returning to completing head counts and incorporating face to name recognition when transitioning from one location to another. A communication plan should also be developed between the staff and outside sources providing services to ensure someone is knowledgeable of children whereabouts. I suggested having staff keep children who are known elopers and runners close and always supervise them. I asked that you submit a detailed plan to me describing how staff will adequately supervision children at all times in the classroom, on the playground, when services are provided and during transitions. The plan should also include what will be done to ensure children do not have access to the kitchen. You can submit the plan along with your compliance letter. FOOD SAFETY: Children were served foods that were too hot to eat upon being served. The cook informed the teachers the children should blow the corn prior to eating it because it was real hot. I overheard children telling staff the corn was hot and staff encouraging the children to be careful when eating it. Staff asked children to blow the corn; however, some children requested assistance with the hot food. We discussed ensuring children are not served foods that are too hot to eat. Children could be burned from hot foods. It was recommended ensuring the foods are prepared and allowed to cool prior to serving to children. Be reminded you and staff are responsible for ensuring children are healthy and safe at all times. UPDATED CHILD CARE RULEBOOK: I informed you an updated child care rulebook dated July 1, 2023 is located on the Division of Child Development and Early Education website. You can obtain training regarding clarification of the updated child care rules in MOODLE on the Division’s website. STAR RATED LICENSE: I informed you information regarding the preparation for the star rated license assessment process is located on the Division of Child Development & Early Education and North Carolina Rated License Project websites. I recommended you and staff visit ncrlap.org to obtain detailed information about how the process will be implemented and review prep year activities and ideas offered. More information will be provided regarding your programs rated license assessment timeframe. At the conclusion of the visit, the visit summary report was printed, reviewed and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times