Wilmington Bilingual Preschool, LLC

10A NCAC 09 .0803 · Violation

Name of Operation: WILMINGTON BILINGUAL PRESCHOOL, LLC Facility ID: 65001054 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 80 Completed Date: 6/10/2025 Age: From 1 To 8 Total Minutes: 185 Time In: 08:40 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. This program currently operates with a One Star License, issued July 01, 2022. Restrictions include daytime care only; children under 2 1/2 years old in rooms with direct exits only. Prior to this visit, the facility’s eighteen-month compliance history was 96%. According to the Secretary of the State website, the corporation’s status, Wilmington Bilingual Preschool LLC is current and active. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on 06/19/2024. Sanitation – 03/28/2025 – Superior Fire Inspection – 12/06/2024 – Approved for daytime care only A. Mellor, Administrator was available for consultation. Six indoor and two outdoor spaces are approved for use. Children in spaces 1, 4 and 6 were observed during outdoor play. Children in spaces 2 and 5 were engaged in free play, accessing a variety of age-appropriate materials. Children in space 3 were seated for morning snack. The children bring lunch from home daily and the program provides am and pm snack. AM snack served today consisted of carrots, pretzel sticks and water. The following violations were observed and must be corrected immediately. Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 1, Nystatin diaper cream, which is a prescribed cream, was not stored in a locked cabinet. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 1, Nystatin diaper cream was observed not stored in the original labeled container. .0803(2)(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch underneath and surrounding the stationary climber and dome on the playground used with preschool-aged children was not maintained at the depth of six inches required by the critical height of the equipment. This is a violation of a requirement in .0605(k)(1-4). .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance Related to Violations Cited: The mulch underneath and surrounding the stationary climber and dome on the playground used with preschool-aged children was not maintained at the depth of six inches required by the critical height of the equipment. Please make sure to order additional mulch for the playground as soon as possible to come into compliance. Moving forward, I also encourage you to check surfacing depths of all playgrounds often and replacing mulch as needed. Child Care Rule 10A NCAC 09 .0803 states prescribed medications shall be stored in the original containers in which they were dispensed with the pharmacy labels. The nystatin cream in Space one was not stored in the prescription box with a pharmacy label on the original container and was left unlocked. Moving forward, I encourage you to find a system of checking all medications to ensure proper storage and use prior to accepting from parents. Reminders: A monthly playground inspection and fire drill is due in June. A quarterly lockdown/shelter-in place drill is due in June. Remind staff to cover the sandbox located on the playground each time following use. Push pins are being used on bulleting boards in the classrooms. As discussed today, this can be a safety hazard if one falls and a child gets a hold of it. Consider using another means to post information on boards and around the classrooms. Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed in December 2024. Water testing must be completed every three (3) years. • Lead-Based Paint- waiting for on-site visit results by RTI-N/A • Asbestos- waiting for on-site visit results by RTI-N/A Provider Access to the Background Check Management System: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119 As we discussed today, you are currently in the process of completing enrollment in the ABCMS portal, and violations may be cited during future visits, if your facility does not meet this requirement. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you Moodle Helpful Hints: 1. When on the Moodle homepage, scroll down past the three-square boxes to find directions to self-register for various training opportunities. 2. If you do not access a training opportunity for 150 days, the training will be suspended. To regain access, email a request to set status to “active” including the name of the training course to dcdee_moodle_support@dhhs.nc.gov. Send any questions about DCDEE Moodle trainings to dcdee_moodle_support@dhhs.nc.gov. Tips for MY NCID Users: Did you know that if you do not log in to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. At the conclusion of this visit, the summary was reviewed with you, signed and a copy was left with you. Reach me at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov with questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: WILMINGTON BILINGUAL PRESCHOOL, LLC Facility ID: 65001054 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 80 Completed Date: 6/10/2025 Age: From 1 To 8 Total Minutes: 185 Time In: 08:40 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. This program currently operates with a One Star License, issued July 01, 2022. Restrictions include daytime care only; children under 2 1/2 years old in rooms with direct exits only. Prior to this visit, the facility’s eighteen-month compliance history was 96%. According to the Secretary of the State website, the corporation’s status, Wilmington Bilingual Preschool LLC is current and active. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on 06/19/2024. Sanitation – 03/28/2025 – Superior Fire Inspection – 12/06/2024 – Approved for daytime care only A. Mellor, Administrator was available for consultation. Six indoor and two outdoor spaces are approved for use. Children in spaces 1, 4 and 6 were observed during outdoor play. Children in spaces 2 and 5 were engaged in free play, accessing a variety of age-appropriate materials. Children in space 3 were seated for morning snack. The children bring lunch from home daily and the program provides am and pm snack. AM snack served today consisted of carrots, pretzel sticks and water. The following violations were observed and must be corrected immediately. Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 1, Nystatin diaper cream, which is a prescribed cream, was not stored in a locked cabinet. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 1, Nystatin diaper cream was observed not stored in the original labeled container. .0803(2)(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch underneath and surrounding the stationary climber and dome on the playground used with preschool-aged children was not maintained at the depth of six inches required by the critical height of the equipment. This is a violation of a requirement in .0605(k)(1-4). .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance Related to Violations Cited: The mulch underneath and surrounding the stationary climber and dome on the playground used with preschool-aged children was not maintained at the depth of six inches required by the critical height of the equipment. Please make sure to order additional mulch for the playground as soon as possible to come into compliance. Moving forward, I also encourage you to check surfacing depths of all playgrounds often and replacing mulch as needed. Child Care Rule 10A NCAC 09 .0803 states prescribed medications shall be stored in the original containers in which they were dispensed with the pharmacy labels. The nystatin cream in Space one was not stored in the prescription box with a pharmacy label on the original container and was left unlocked. Moving forward, I encourage you to find a system of checking all medications to ensure proper storage and use prior to accepting from parents. Reminders: A monthly playground inspection and fire drill is due in June. A quarterly lockdown/shelter-in place drill is due in June. Remind staff to cover the sandbox located on the playground each time following use. Push pins are being used on bulleting boards in the classrooms. As discussed today, this can be a safety hazard if one falls and a child gets a hold of it. Consider using another means to post information on boards and around the classrooms. Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed in December 2024. Water testing must be completed every three (3) years. • Lead-Based Paint- waiting for on-site visit results by RTI-N/A • Asbestos- waiting for on-site visit results by RTI-N/A Provider Access to the Background Check Management System: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119 As we discussed today, you are currently in the process of completing enrollment in the ABCMS portal, and violations may be cited during future visits, if your facility does not meet this requirement. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you Moodle Helpful Hints: 1. When on the Moodle homepage, scroll down past the three-square boxes to find directions to self-register for various training opportunities. 2. If you do not access a training opportunity for 150 days, the training will be suspended. To regain access, email a request to set status to “active” including the name of the training course to dcdee_moodle_support@dhhs.nc.gov. Send any questions about DCDEE Moodle trainings to dcdee_moodle_support@dhhs.nc.gov. Tips for MY NCID Users: Did you know that if you do not log in to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. At the conclusion of this visit, the summary was reviewed with you, signed and a copy was left with you. Reach me at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov with questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WILMINGTON BILINGUAL PRESCHOOL, LLC Facility ID: 65001054 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 80 Completed Date: 6/10/2025 Age: From 1 To 8 Total Minutes: 185 Time In: 08:40 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. This program currently operates with a One Star License, issued July 01, 2022. Restrictions include daytime care only; children under 2 1/2 years old in rooms with direct exits only. Prior to this visit, the facility’s eighteen-month compliance history was 96%. According to the Secretary of the State website, the corporation’s status, Wilmington Bilingual Preschool LLC is current and active. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on 06/19/2024. Sanitation – 03/28/2025 – Superior Fire Inspection – 12/06/2024 – Approved for daytime care only A. Mellor, Administrator was available for consultation. Six indoor and two outdoor spaces are approved for use. Children in spaces 1, 4 and 6 were observed during outdoor play. Children in spaces 2 and 5 were engaged in free play, accessing a variety of age-appropriate materials. Children in space 3 were seated for morning snack. The children bring lunch from home daily and the program provides am and pm snack. AM snack served today consisted of carrots, pretzel sticks and water. The following violations were observed and must be corrected immediately. Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 1, Nystatin diaper cream, which is a prescribed cream, was not stored in a locked cabinet. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 1, Nystatin diaper cream was observed not stored in the original labeled container. .0803(2)(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch underneath and surrounding the stationary climber and dome on the playground used with preschool-aged children was not maintained at the depth of six inches required by the critical height of the equipment. This is a violation of a requirement in .0605(k)(1-4). .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance Related to Violations Cited: The mulch underneath and surrounding the stationary climber and dome on the playground used with preschool-aged children was not maintained at the depth of six inches required by the critical height of the equipment. Please make sure to order additional mulch for the playground as soon as possible to come into compliance. Moving forward, I also encourage you to check surfacing depths of all playgrounds often and replacing mulch as needed. Child Care Rule 10A NCAC 09 .0803 states prescribed medications shall be stored in the original containers in which they were dispensed with the pharmacy labels. The nystatin cream in Space one was not stored in the prescription box with a pharmacy label on the original container and was left unlocked. Moving forward, I encourage you to find a system of checking all medications to ensure proper storage and use prior to accepting from parents. Reminders: A monthly playground inspection and fire drill is due in June. A quarterly lockdown/shelter-in place drill is due in June. Remind staff to cover the sandbox located on the playground each time following use. Push pins are being used on bulleting boards in the classrooms. As discussed today, this can be a safety hazard if one falls and a child gets a hold of it. Consider using another means to post information on boards and around the classrooms. Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed in December 2024. Water testing must be completed every three (3) years. • Lead-Based Paint- waiting for on-site visit results by RTI-N/A • Asbestos- waiting for on-site visit results by RTI-N/A Provider Access to the Background Check Management System: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119 As we discussed today, you are currently in the process of completing enrollment in the ABCMS portal, and violations may be cited during future visits, if your facility does not meet this requirement. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you Moodle Helpful Hints: 1. When on the Moodle homepage, scroll down past the three-square boxes to find directions to self-register for various training opportunities. 2. If you do not access a training opportunity for 150 days, the training will be suspended. To regain access, email a request to set status to “active” including the name of the training course to dcdee_moodle_support@dhhs.nc.gov. Send any questions about DCDEE Moodle trainings to dcdee_moodle_support@dhhs.nc.gov. Tips for MY NCID Users: Did you know that if you do not log in to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. At the conclusion of this visit, the summary was reviewed with you, signed and a copy was left with you. Reach me at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov with questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: WILMINGTON BILINGUAL PRESCHOOL, LLC Facility ID: 65001054 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 61 Completed Date: 6/19/2024 Age: From 1 To 7 Total Minutes: 205 Time In: 08:50 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. This program currently operates with a One Star License, issued July 01, 2022. Restrictions include daytime care only; children under 2 1/2 years old in rooms with direct exits only. Prior to this visit, the facility’s eighteen-month compliance history was 90%. According to the Secretary of the State website, the corporation’s status, Wilmington Bilingual Preschool LLC is current and active. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on 06/27/2023. Sanitation – 02/27/2024 – Superior Fire Inspection – 12/05/2023 – Approved for daytime care only A. Mellor, Administrator was available for consultation. Six indoor and two outdoor spaces are approved for use. Children in spaces 2 and 4 were observed during outdoor play. Children in spaces 1, 3, 5 and 6 were engaged in free play, accessing a variety of age-appropriate materials. The children bring lunch from home daily and the program provides a am and pm snack. AM snack served today consisted of peanut butter crackers, raisins, cheerios and water. Four violations were observed today. One of the violations was corrected during the visit. Three of the violations must be corrected immediately. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 4, plastic trash bags and grocery bags were observed in several unlocked drawers, that were accessible to children under three years of age. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Registration and tags on the van used to transport school-age children expired in May 2024. .1002(b) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. AN empty can of starbucks Nitro Cold Coffee Brew and a plastic snack cake wrapper were observed in the van used to transport school-age children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last quarterly drill was completed on February 09, 2024. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 28, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance Related to Violations Cited: For the safety of the children, ensure any plastic bags used for storage are kept inaccessible to children under the age of three years old by keeping them at a minimum height of five feet off the floor. Child Care Rule 10A NCAC 09 .0901(j) GENERAL NUTRITION REQUIREMENTS states that staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in this Rule in the presence of children in care. Fast Food or coffee drinks that staff might consume do not follow these requirements and should not be consumed in the classroom or in the presence of children. Lockdown or shelter-in-place drills should be practiced at least every three months as part of your facility's EPR plan. These drills should be documented on the Emergency Drill Record. Frequent practice will allow children and staff members to be familiar with the steps to take to keep everyone safe in an emergency. Today I suggested you plan the dates and times of your drills in advance and use calendar reminders to ensure they are completed at least every three months. Reminders: You have several staff members with health questionnaires that expire in August 2024. Ensure new forms are completed prior to expiration of current one. Mulch on all playgrounds need to be fluffed to ensure proper surfacing under and around fall zones. At the conclusion of this visit, the summary was reviewed with you, signed and a copy was left with you. Reach me at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov with questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WILMINGTON BILINGUAL PRESCHOOL, LLC Facility ID: 65001054 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 61 Completed Date: 6/19/2024 Age: From 1 To 7 Total Minutes: 205 Time In: 08:50 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. This program currently operates with a One Star License, issued July 01, 2022. Restrictions include daytime care only; children under 2 1/2 years old in rooms with direct exits only. Prior to this visit, the facility’s eighteen-month compliance history was 90%. According to the Secretary of the State website, the corporation’s status, Wilmington Bilingual Preschool LLC is current and active. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on 06/27/2023. Sanitation – 02/27/2024 – Superior Fire Inspection – 12/05/2023 – Approved for daytime care only A. Mellor, Administrator was available for consultation. Six indoor and two outdoor spaces are approved for use. Children in spaces 2 and 4 were observed during outdoor play. Children in spaces 1, 3, 5 and 6 were engaged in free play, accessing a variety of age-appropriate materials. The children bring lunch from home daily and the program provides a am and pm snack. AM snack served today consisted of peanut butter crackers, raisins, cheerios and water. Four violations were observed today. One of the violations was corrected during the visit. Three of the violations must be corrected immediately. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 4, plastic trash bags and grocery bags were observed in several unlocked drawers, that were accessible to children under three years of age. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Registration and tags on the van used to transport school-age children expired in May 2024. .1002(b) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. AN empty can of starbucks Nitro Cold Coffee Brew and a plastic snack cake wrapper were observed in the van used to transport school-age children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last quarterly drill was completed on February 09, 2024. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 28, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance Related to Violations Cited: For the safety of the children, ensure any plastic bags used for storage are kept inaccessible to children under the age of three years old by keeping them at a minimum height of five feet off the floor. Child Care Rule 10A NCAC 09 .0901(j) GENERAL NUTRITION REQUIREMENTS states that staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in this Rule in the presence of children in care. Fast Food or coffee drinks that staff might consume do not follow these requirements and should not be consumed in the classroom or in the presence of children. Lockdown or shelter-in-place drills should be practiced at least every three months as part of your facility's EPR plan. These drills should be documented on the Emergency Drill Record. Frequent practice will allow children and staff members to be familiar with the steps to take to keep everyone safe in an emergency. Today I suggested you plan the dates and times of your drills in advance and use calendar reminders to ensure they are completed at least every three months. Reminders: You have several staff members with health questionnaires that expire in August 2024. Ensure new forms are completed prior to expiration of current one. Mulch on all playgrounds need to be fluffed to ensure proper surfacing under and around fall zones. At the conclusion of this visit, the summary was reviewed with you, signed and a copy was left with you. Reach me at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov with questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WILMINGTON BILINGUAL PRESCHOOL, LLC Facility ID: 65001054 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: 0324-140L Visit Date: 3/18/2024 Number Present: 58 Completed Date: 3/18/2024 Age: From 1 To 5 Total Minutes: 165 Time In: 08:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of my unannounced visit is to investigate a report alleging violations of childcare requirements. Childcare requirements pertinent to this visit type were monitored. The allegation of this report was discussed with A. Mellor, Administrator. You were given the opportunity to state your perceptions of the allegation and to share any pertinent information. This program currently operates with a One Star License, issued July 01, 2022. Restrictions include daytime care only; children under 2 1/2 years old in rooms with direct exits only. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on 06/27/2023. Prior to this visit, the facility’s eighteen-month compliance history was 95%. According to the Secretary of the State website, the corporation’s status, Wilmington Bilingual Preschool LLC is current and active. Six spaces are approved for use. Space #3 is used as a nap room. Children in all spaces were observed during free play in centers or outdoor play. The children bring lunch from home daily and the program provides morning and afternoon snacks. Morning snack consisted of cottage cheese, multigrain crackers and water. Afternoon snack planned for the day consisted of cheerios, raisins and water. Staff/child ratios were monitored and found to be in compliance. Allegation #1: There is a concern that staff did not interact with the children in a nurturing and caring manner. This allegation is in reference to the Pre-K 1 classroom, which is used with children ranging in age from three-to-four years old. The reporter stated concerns that since the bathroom is not within the classroom and has multiple stalls, children may be exposed to other children and parents during busy routines when parents are helping their children wash hands upon arrival. I observed toileting routines of whole groups and parents with their children during arrival times today. There are two bathrooms. Each located across from each other in the hallway area. One of the bathrooms has six stalls and the other one has three stalls. Each stall is equipped with a door. Only one child is allowed per stall. Children are not alloowed to close the stall doors for supervision purposes. The staff members usually stand by the main bathroom door and supervise the children’s activities. This way, they are aware to direct the children and ensure sanitary conditions take place. Parents were observed assisting their own children. A parent brought their concern to Ms. Mellor on February 28, 2024. Ms. Mellor explained that she has not had any previous concerns with children’s privacy during bathroom routines, however; she will send out an email to all parents with policy updates regarding bathroom use. On March 3, 2024, Ms. Mellor’s email went out to all parents, alerting them to either wait outside the bathroom door if children are occupying the bathroom or use an alternate bathroom altogether. Ms. Mellor stated all parents were understanding following her email. Several staff members were interviewed today. Each stated they have no concerns with children being exposed to others during bathroom routines and they are aware that adequate supervision is vital. Another concern was regarding inappropriate touching of private parts in the Pre-K 1 classroom. On February 16, 2024, a child reported to her parents that another child in her class touched her privates. The parents brought their concern to Ms. Mellor’s attention. Ms. Mellor stated she was unaware of any concerns with children touching each other in an inappropriate manner, however; she would alert the staff members to pay close attention to the children’s activities. On February 23, 2024, Ms. Azucena, the Lead Teacher, noticed three girls playing “diaper changing” in dramatic play. Video footage was made available to the parents and observed by me today. The girls are seen laying down while fully clothed and pretending to change each other’s diaper. Once Ms. Azucena noticed the girl’s play, she went over to them and was heard asking about what they were doing. One of the girls is heard on the video saying “pretend diaper change” to her teacher. Ms. Azucena redirected the girl’s play and went to the toddler classroom to borrow some diapers. She showed the girls that they can use baby dolls to change diapers. The same day, Ms. Azucena held a “special circle time” and talked to the whole group about proper diaper changes using baby dolls. This is an age and developmentally appropriate behavior. Similar incidents have not occurred following this incident. Based on interviews with staff and my investigation, this allegation was unsubstantiated. Allegation #2: There is a concern that inappropriate discipline was used. The program uses several books including “Little Red Riding Hood” and “The Three Little Pigs” as part of their annual curriculum when exploring fairy tales and fables. They also sing a traditional Spanish nursery rhyme titled “The Wolf and the Apples” as part of their curriculum when exploring apples. The program engages in other activities involving the wolf or “Lobo,” which is the Spanish translation. One of the activities is where children can take turns, dressing up with wolf ears, tail, and claws, running after their friends during outdoor time. Ms. Mellor and several staff members were interviewed today and stated they remind children that “Lobo” is pretend. They also stated they have not had any parent concerns in the past. During the interviews, Ms. Melor along with Ms. Azucena, Lead Teacher in the Pre-K 1 classroom, stated that during quarterly lockdown drills, some staff members jiggle the doorknob and tell the children “Shh….be quiet, the wolf is trying to come in” as a way to get the children to behave. Based on interviews with staff and my investigation, this allegation was substantiated. The following violation was observed and must be corrected immediately. Violation Number Comment Rule 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. During quarterly lockdown drills, some staff members jiggle the doorknob and tell the children “Shh….be quiet, the wolf is trying to come in” as a way to get the children to behave. .1803(a)(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 28, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. Due to the severity of the violations cited, follow-up visits will be conducted. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE RELATED TO VIOLATION CITED: Regarding Discipline – The word discipline means to teach and guide. Discipline is not punishment. The discipline standard should reflect an approach that prevents behavior problems by supporting children in learning appropriate social skills and emotional responses. Those that work with young children should care for children without ever resorting to physical punishment or abusive language. When a child needs assistance, needs to express feelings, needs, and wants, the adult should help the child learn strategies for dealing with any situation. Conventional discipline too easily slides into punishment. For example, if we embarrass children by singling them out as part of our discipline strategy, this is punishment. Punishment makes young children feel stressed, hurt, rejected, and angry; these feelings make it harder for children to learn emotional and social skills. When we punish children, we are actually making life more difficult for --the child, who feels rejected and unworthy and becomes more challenged in learning social skills --other children who worry for themselves and the punished child --adults who are not being the leaders they want to be Guidance is about building an encouraging setting for every person in the group. It means helping young children understand they can learn from their mistakes, and it starts with showing them how. To give this help successfully, we need to build relationships with every child—especially with the children we find difficult to connect with and understand. We build these relationships from day one, outside of conflict situations. It is only when children know and trust us in day-to-day interactions that they will listen to us when conflicts happen (after we have helped everyone calm down). Remember, as discussed today, I strongly encourage you to review your entire book collection and ensure no violent or scary images are present. I also encourage you to alert your parents prior to using books or other materials that may be viewed as sensitive to others. Getting permission from parents before exploring certain topics that may be offensive or scary to families or children is important. At the completion of the visit, this visit summary was reviewed, signed and a copy was left with you. Reach me at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov with questions/concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: WILMINGTON BILINGUAL PRESCHOOL, LLC Facility ID: 65001054 Consultant: APRIL BOSSE Operation Type: Center Case Number: Visit Date: 12/4/2023 Number Present: 58 Completed Date: 12/4/2023 Age: From 1 To 5 Total Minutes: 160 Time In: 09:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. This program currently operates with a One Star License, issued July 01, 2022. Restrictions include daytime care only; children under 2 1/2 years old in rooms with direct exits only. Prior to this visit, the facility’s eighteen-month compliance history was 98%. According to the Secretary of the State website, the corporation’s status, Wilmington Bilingual Preschool LLC is current and active. Today’s visit was conducted by Child Care Consultant April Bosse on behalf of your Child Care Consultant Shereen Pickett. Sanitation – 05/26/2023 – Superior Fire Inspection – 12/05/2022 – Approved for daytime care only A. Mellor, Administrator was available for consultation. Six spaces are approved for use. All spaces approved for use with the children were visited. One year old children in space 1 were outside on the playground playing on slides, riding on cars, and digging with sand toys. Children in spaces 2, 3, and 4 were observed engaged in activity areas coloring with markers, stacking and counting ice cream scoop toys, building with magnatiles, and eating am snack consisting of cottage cheese and graham crackers. Children in Space 5 were outside sliding on slides and throwing balls. School-age children are currently not enrolled. The children bring lunch from home daily and the program provides a am and pm snack. Five new staff members have been hired since the Annual Compliance visit; files were monitored today. The following violations were observed and must be corrected immediately: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Power strips in Spaces 1, 3, and 5 were located on a counter top in spaces used by children and were not covered with safety plugs. 10A NCAC 09 .0604(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. E. Hildago hired 8/21/23 and B. Rourke hired 8/29/23 did not complete certification in First Aid within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. E. Hildalgo hired on 8/21/23 and B. Rourke hired on 8/29/23 did not complete certification in CPR training within 90 days of hire. .1102(d) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 18, 2023. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: April Bosse, Child Care Consultant April.bosse@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature)and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance for Violations Cited: Today we discussed Child Care Rule 10A NCAC 09 .06049 (c) regarding outlet covers for the power strips used in your classroom. When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I suggested keeping extra outlet covers in a box in every classroom or using Velcro on outlet covers so that they can be stored near the plug when removed. During the visit, outlet covers were located and placed on the power strips. For the health and safety of the children, all staff members are required to obtain CPR and First Aid certification and keep it current. Renewing and receiving this certification is crucial for staff to be refreshed in first aid and other lifesaving techniques as well as receive the most up to date information. Today we discussed that you are having difficulties getting all staff into training in your area as classes can fill up quickly. You have a class scheduled for your facility for tomorrow and staff that have expired or not obtained the certificate will take the class. Today we discussed strategies, such as partnering with another facility, to help ensure you have spaces at local Smart Start classes or enough participants for private instructors. E. Hidalgo hired on 8/21/23 and B. Rourke hired on 8/29/23 have not obtained their CPR and FA certifications with 90 days of hire. Technical Assistance: Child Care Rule 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS states that all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. Today we discussed posting activity plans on Friday afternoons so that on Monday mornings they are available for caregivers and for parents to reference. Child Care Rule 15A NCAC 18A .2803 HANDWASHING states that children shall wash hands upon arrival at the childcare center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. Today we discussed reminding staff that using baby wipes and hand sanitizer is acceptable but should not be the norm if there is water and soap available to use. Reminders: Your last fire inspection was 12/5/2022. You stated today that you have scheduled your fire inspection for tomorrow. Once you receive your inspection on the form provided by DCDEE on the website, email it to your Child Care Consultant Shereen Pickett within one week. Child Care Rules were revised July 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm and contact Children’s Environmental Health Services with any questions. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. There have been changes to the 2023 licensing fees this year. License fee collection has moved to December 2023. • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices will be emailed by December 1, 2023, and will include the invoice number and total amount due. • All payments are due no later than December 31, 2023 Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov At the completion of the visit, this visit summary was reviewed, signed, and emailed to you. Please print a copy of the visit and place in your records. Contact me at April Bosse, Child Care Consultant, 910-709-4196 or April.bosse@dhhs.nc.gov if you have questions regarding this visit. You may contact your Child Care Consultant Shereen Pickett at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov. You may also contact my Supervisor Lynette Robbins, lynette.robbins@dhhs.nc.gov, 910-824-0235. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: WILMINGTON BILINGUAL PRESCHOOL, LLC Facility ID: 65001054 Consultant: APRIL BOSSE Operation Type: Center Case Number: Visit Date: 12/4/2023 Number Present: 58 Completed Date: 12/4/2023 Age: From 1 To 5 Total Minutes: 160 Time In: 09:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. This program currently operates with a One Star License, issued July 01, 2022. Restrictions include daytime care only; children under 2 1/2 years old in rooms with direct exits only. Prior to this visit, the facility’s eighteen-month compliance history was 98%. According to the Secretary of the State website, the corporation’s status, Wilmington Bilingual Preschool LLC is current and active. Today’s visit was conducted by Child Care Consultant April Bosse on behalf of your Child Care Consultant Shereen Pickett. Sanitation – 05/26/2023 – Superior Fire Inspection – 12/05/2022 – Approved for daytime care only A. Mellor, Administrator was available for consultation. Six spaces are approved for use. All spaces approved for use with the children were visited. One year old children in space 1 were outside on the playground playing on slides, riding on cars, and digging with sand toys. Children in spaces 2, 3, and 4 were observed engaged in activity areas coloring with markers, stacking and counting ice cream scoop toys, building with magnatiles, and eating am snack consisting of cottage cheese and graham crackers. Children in Space 5 were outside sliding on slides and throwing balls. School-age children are currently not enrolled. The children bring lunch from home daily and the program provides a am and pm snack. Five new staff members have been hired since the Annual Compliance visit; files were monitored today. The following violations were observed and must be corrected immediately: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Power strips in Spaces 1, 3, and 5 were located on a counter top in spaces used by children and were not covered with safety plugs. 10A NCAC 09 .0604(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. E. Hildago hired 8/21/23 and B. Rourke hired 8/29/23 did not complete certification in First Aid within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. E. Hildalgo hired on 8/21/23 and B. Rourke hired on 8/29/23 did not complete certification in CPR training within 90 days of hire. .1102(d) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 18, 2023. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: April Bosse, Child Care Consultant April.bosse@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature)and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance for Violations Cited: Today we discussed Child Care Rule 10A NCAC 09 .06049 (c) regarding outlet covers for the power strips used in your classroom. When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I suggested keeping extra outlet covers in a box in every classroom or using Velcro on outlet covers so that they can be stored near the plug when removed. During the visit, outlet covers were located and placed on the power strips. For the health and safety of the children, all staff members are required to obtain CPR and First Aid certification and keep it current. Renewing and receiving this certification is crucial for staff to be refreshed in first aid and other lifesaving techniques as well as receive the most up to date information. Today we discussed that you are having difficulties getting all staff into training in your area as classes can fill up quickly. You have a class scheduled for your facility for tomorrow and staff that have expired or not obtained the certificate will take the class. Today we discussed strategies, such as partnering with another facility, to help ensure you have spaces at local Smart Start classes or enough participants for private instructors. E. Hidalgo hired on 8/21/23 and B. Rourke hired on 8/29/23 have not obtained their CPR and FA certifications with 90 days of hire. Technical Assistance: Child Care Rule 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS states that all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. Today we discussed posting activity plans on Friday afternoons so that on Monday mornings they are available for caregivers and for parents to reference. Child Care Rule 15A NCAC 18A .2803 HANDWASHING states that children shall wash hands upon arrival at the childcare center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. Today we discussed reminding staff that using baby wipes and hand sanitizer is acceptable but should not be the norm if there is water and soap available to use. Reminders: Your last fire inspection was 12/5/2022. You stated today that you have scheduled your fire inspection for tomorrow. Once you receive your inspection on the form provided by DCDEE on the website, email it to your Child Care Consultant Shereen Pickett within one week. Child Care Rules were revised July 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm and contact Children’s Environmental Health Services with any questions. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. There have been changes to the 2023 licensing fees this year. License fee collection has moved to December 2023. • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices will be emailed by December 1, 2023, and will include the invoice number and total amount due. • All payments are due no later than December 31, 2023 Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov At the completion of the visit, this visit summary was reviewed, signed, and emailed to you. Please print a copy of the visit and place in your records. Contact me at April Bosse, Child Care Consultant, 910-709-4196 or April.bosse@dhhs.nc.gov if you have questions regarding this visit. You may contact your Child Care Consultant Shereen Pickett at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov. You may also contact my Supervisor Lynette Robbins, lynette.robbins@dhhs.nc.gov, 910-824-0235. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .06049 · Violation

Name of Operation: WILMINGTON BILINGUAL PRESCHOOL, LLC Facility ID: 65001054 Consultant: APRIL BOSSE Operation Type: Center Case Number: Visit Date: 12/4/2023 Number Present: 58 Completed Date: 12/4/2023 Age: From 1 To 5 Total Minutes: 160 Time In: 09:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. This program currently operates with a One Star License, issued July 01, 2022. Restrictions include daytime care only; children under 2 1/2 years old in rooms with direct exits only. Prior to this visit, the facility’s eighteen-month compliance history was 98%. According to the Secretary of the State website, the corporation’s status, Wilmington Bilingual Preschool LLC is current and active. Today’s visit was conducted by Child Care Consultant April Bosse on behalf of your Child Care Consultant Shereen Pickett. Sanitation – 05/26/2023 – Superior Fire Inspection – 12/05/2022 – Approved for daytime care only A. Mellor, Administrator was available for consultation. Six spaces are approved for use. All spaces approved for use with the children were visited. One year old children in space 1 were outside on the playground playing on slides, riding on cars, and digging with sand toys. Children in spaces 2, 3, and 4 were observed engaged in activity areas coloring with markers, stacking and counting ice cream scoop toys, building with magnatiles, and eating am snack consisting of cottage cheese and graham crackers. Children in Space 5 were outside sliding on slides and throwing balls. School-age children are currently not enrolled. The children bring lunch from home daily and the program provides a am and pm snack. Five new staff members have been hired since the Annual Compliance visit; files were monitored today. The following violations were observed and must be corrected immediately: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Power strips in Spaces 1, 3, and 5 were located on a counter top in spaces used by children and were not covered with safety plugs. 10A NCAC 09 .0604(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. E. Hildago hired 8/21/23 and B. Rourke hired 8/29/23 did not complete certification in First Aid within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. E. Hildalgo hired on 8/21/23 and B. Rourke hired on 8/29/23 did not complete certification in CPR training within 90 days of hire. .1102(d) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 18, 2023. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: April Bosse, Child Care Consultant April.bosse@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature)and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance for Violations Cited: Today we discussed Child Care Rule 10A NCAC 09 .06049 (c) regarding outlet covers for the power strips used in your classroom. When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I suggested keeping extra outlet covers in a box in every classroom or using Velcro on outlet covers so that they can be stored near the plug when removed. During the visit, outlet covers were located and placed on the power strips. For the health and safety of the children, all staff members are required to obtain CPR and First Aid certification and keep it current. Renewing and receiving this certification is crucial for staff to be refreshed in first aid and other lifesaving techniques as well as receive the most up to date information. Today we discussed that you are having difficulties getting all staff into training in your area as classes can fill up quickly. You have a class scheduled for your facility for tomorrow and staff that have expired or not obtained the certificate will take the class. Today we discussed strategies, such as partnering with another facility, to help ensure you have spaces at local Smart Start classes or enough participants for private instructors. E. Hidalgo hired on 8/21/23 and B. Rourke hired on 8/29/23 have not obtained their CPR and FA certifications with 90 days of hire. Technical Assistance: Child Care Rule 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS states that all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. Today we discussed posting activity plans on Friday afternoons so that on Monday mornings they are available for caregivers and for parents to reference. Child Care Rule 15A NCAC 18A .2803 HANDWASHING states that children shall wash hands upon arrival at the childcare center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. Today we discussed reminding staff that using baby wipes and hand sanitizer is acceptable but should not be the norm if there is water and soap available to use. Reminders: Your last fire inspection was 12/5/2022. You stated today that you have scheduled your fire inspection for tomorrow. Once you receive your inspection on the form provided by DCDEE on the website, email it to your Child Care Consultant Shereen Pickett within one week. Child Care Rules were revised July 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm and contact Children’s Environmental Health Services with any questions. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. There have been changes to the 2023 licensing fees this year. License fee collection has moved to December 2023. • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices will be emailed by December 1, 2023, and will include the invoice number and total amount due. • All payments are due no later than December 31, 2023 Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov At the completion of the visit, this visit summary was reviewed, signed, and emailed to you. Please print a copy of the visit and place in your records. Contact me at April Bosse, Child Care Consultant, 910-709-4196 or April.bosse@dhhs.nc.gov if you have questions regarding this visit. You may contact your Child Care Consultant Shereen Pickett at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov. You may also contact my Supervisor Lynette Robbins, lynette.robbins@dhhs.nc.gov, 910-824-0235. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WILMINGTON BILINGUAL PRESCHOOL, LLC Facility ID: 65001054 Consultant: APRIL BOSSE Operation Type: Center Case Number: Visit Date: 12/4/2023 Number Present: 58 Completed Date: 12/4/2023 Age: From 1 To 5 Total Minutes: 160 Time In: 09:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. This program currently operates with a One Star License, issued July 01, 2022. Restrictions include daytime care only; children under 2 1/2 years old in rooms with direct exits only. Prior to this visit, the facility’s eighteen-month compliance history was 98%. According to the Secretary of the State website, the corporation’s status, Wilmington Bilingual Preschool LLC is current and active. Today’s visit was conducted by Child Care Consultant April Bosse on behalf of your Child Care Consultant Shereen Pickett. Sanitation – 05/26/2023 – Superior Fire Inspection – 12/05/2022 – Approved for daytime care only A. Mellor, Administrator was available for consultation. Six spaces are approved for use. All spaces approved for use with the children were visited. One year old children in space 1 were outside on the playground playing on slides, riding on cars, and digging with sand toys. Children in spaces 2, 3, and 4 were observed engaged in activity areas coloring with markers, stacking and counting ice cream scoop toys, building with magnatiles, and eating am snack consisting of cottage cheese and graham crackers. Children in Space 5 were outside sliding on slides and throwing balls. School-age children are currently not enrolled. The children bring lunch from home daily and the program provides a am and pm snack. Five new staff members have been hired since the Annual Compliance visit; files were monitored today. The following violations were observed and must be corrected immediately: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Power strips in Spaces 1, 3, and 5 were located on a counter top in spaces used by children and were not covered with safety plugs. 10A NCAC 09 .0604(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. E. Hildago hired 8/21/23 and B. Rourke hired 8/29/23 did not complete certification in First Aid within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. E. Hildalgo hired on 8/21/23 and B. Rourke hired on 8/29/23 did not complete certification in CPR training within 90 days of hire. .1102(d) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 18, 2023. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: April Bosse, Child Care Consultant April.bosse@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature)and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance for Violations Cited: Today we discussed Child Care Rule 10A NCAC 09 .06049 (c) regarding outlet covers for the power strips used in your classroom. When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I suggested keeping extra outlet covers in a box in every classroom or using Velcro on outlet covers so that they can be stored near the plug when removed. During the visit, outlet covers were located and placed on the power strips. For the health and safety of the children, all staff members are required to obtain CPR and First Aid certification and keep it current. Renewing and receiving this certification is crucial for staff to be refreshed in first aid and other lifesaving techniques as well as receive the most up to date information. Today we discussed that you are having difficulties getting all staff into training in your area as classes can fill up quickly. You have a class scheduled for your facility for tomorrow and staff that have expired or not obtained the certificate will take the class. Today we discussed strategies, such as partnering with another facility, to help ensure you have spaces at local Smart Start classes or enough participants for private instructors. E. Hidalgo hired on 8/21/23 and B. Rourke hired on 8/29/23 have not obtained their CPR and FA certifications with 90 days of hire. Technical Assistance: Child Care Rule 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS states that all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. Today we discussed posting activity plans on Friday afternoons so that on Monday mornings they are available for caregivers and for parents to reference. Child Care Rule 15A NCAC 18A .2803 HANDWASHING states that children shall wash hands upon arrival at the childcare center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. Today we discussed reminding staff that using baby wipes and hand sanitizer is acceptable but should not be the norm if there is water and soap available to use. Reminders: Your last fire inspection was 12/5/2022. You stated today that you have scheduled your fire inspection for tomorrow. Once you receive your inspection on the form provided by DCDEE on the website, email it to your Child Care Consultant Shereen Pickett within one week. Child Care Rules were revised July 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm and contact Children’s Environmental Health Services with any questions. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. There have been changes to the 2023 licensing fees this year. License fee collection has moved to December 2023. • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices will be emailed by December 1, 2023, and will include the invoice number and total amount due. • All payments are due no later than December 31, 2023 Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov At the completion of the visit, this visit summary was reviewed, signed, and emailed to you. Please print a copy of the visit and place in your records. Contact me at April Bosse, Child Care Consultant, 910-709-4196 or April.bosse@dhhs.nc.gov if you have questions regarding this visit. You may contact your Child Care Consultant Shereen Pickett at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov. You may also contact my Supervisor Lynette Robbins, lynette.robbins@dhhs.nc.gov, 910-824-0235. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times