THE Learning Tree

10A NCAC 09 .0901 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 4/27/2026 Number Present: 104 Completed Date: 4/27/2026 Age: From 0 To 5 Total Minutes: 900 Time In: 08:30 AM Time Out: 11:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced quality. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. Licensing Supervisor, Kim Sherry, accompanied me on today’s visit. The last annual compliance visit was completed May 12, 2025. The last sanitation inspection was completed August 19, 2025, with a “Superior” classification. The last fire inspection was conducted on January 9, 2026, and your facility was approved for daytime care only. Prior to the visit the 18-month compliance history score was 95%. The NC Secretary of State website was reviewed today, and Miss Marta’s, Inc. was listed as current- active. All approved indoor and outdoor spaces were monitored today. Daily schedules and activity plans were available for review and were being followed. A variety of age-appropriate learning materials were observed in all classrooms. Infants in Spaces 3, 4, 5 and 6 had routine care needs met such as bottle feedings, or they engaged in free play. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. Toddlers in spaces 2 and 7 participated in free play with fine motor materials and soft toys. Two-year-old children in Space1 and 8 were observed playing in free play or transitioning to morning snack. Preschool children in spaces 9, 10 and 11 participated in free play indoors and outdoors or had large group circle time. Activity areas consisted of language, manipulative toys, dramatic play, art, and blocks. Lunch for today consisted of pasta, chicken parmesan, green beans, berries, and milk. Lunch is catered daily. Staff and Training Worksheets- There were thirty-two (32) staff members employed at this facility. There were four (4) new staff; all new staff and a percentage of veteran staff’s files were reviewed. Health & Safety Training – All staff members who have been employed for at least one year, have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. New staff are in the process of completing these training courses. Health and safety trainings are required to be completed during the first year of employment and renewed every 5 years. Remember, the Recognizing and Responding to Suspicions of Child Maltreatment training must be taken at www.preventchildabusenc.org, within the first 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Ensure this information in completed, recorded on the required form, and on file for review. The following violation was documented. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Snack menus were not posted. 10A NCAC 09 .0901(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 11, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violation cited: Posting menus in North Carolina child care centers is essential to comply with state licensing regulations (10A NCAC 09 .0901). It ensures transparency, allowing parents to review nutritious food options, manage allergies, and ensure meals meet USDA guidelines, which reduces obesity risks. Although you have the lunch menu posted, the snack menu was not. Today we discussed posting the snack menu along side with the lunch menu right on the parent board. Reminders: Child care facilities in North Carolina participating in the USDA Child and Adult Care Food Program (CACFP) must follow specific meal patterns that focus on increased vegetable variety, whole grains, and low-fat dairy while limiting added sugars. Meals must include age-appropriate servings of milk, fruits/vegetables, grains, and protein. Other items to consider: Today we discussed plastic wet wipe containers. Many have warnings to keep out of reach of young children. You can purchase hard plastic containers to store the wipes in or you can store the soft plastic wet wipes a minimum of 5 feet out of reach or in locked storage. I also suggest you tightly secure trash bags located in the trash cans in the classrooms with children under the age of three. Rated License: To transition the program to the new the rated license system a full annual compliance visit with rated license visit was completed today. The program has chosen Pathway 2 – Classroom and Instructional Quality. The program agrees to follow enhanced ratios as outlined in 10A NCAC 09 .3208. There are twelve (12) lead teachers and ten (10) other staff members. Fifty (50) percent of lead teachers meet 4-star education standards, and fifty (50) percent of other educators meet 4-star education standards. Therefore, the facility meets 4 stars in education standards. The facility has identified 3 additional options, one from each category of engagement and a copy of the Family and Community Engagement Foundational Standards is attached. The facility has submitted the Facility Continuous Quality Improvement Plan (attached) and all staff individual plans were reviewed. The program has chosen Funny Daffer Curriculum as their curriculum for their infants through school age, and Teaching Strategies GOLD for the formative assessments for infants through preschool which meets 4 star classroom and instructional quality standards. The facility plans to share child assessments with families annually. The administrator plans to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by another administrator of a licensed child care center with a star rating of three stars or higher, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section. All Lead Teachers plan to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by the administrator, another lead teacher in the center, a lead teacher in another licensed child care center with a star rating of four or five stars, an administrator of another licensed child care center with a star-rating of four or five stars, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section The rated license packet will be submitted and reviewed then a new 4 Star Rated License will be issued. Please review 10A NCAC 09 .3205 to ensure all requirements for obtaining and keeping a 4 star license is maintained. Other Information: Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. Elrod has completed the training and has entered staff. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on March 26, 2024. Water testing must be completed every three (3) years. • Lead-Based Paint- remediated June 2025 • Asbestos- No hazards Ensure you keep all paperwork that you receive regarding this matter, as it may be requested to verify compliance. Please refer to the website if you have specific questions! https://www.cleanwaterforuskids.org/en/carolina/faq/ for further guidance and ensure all steps have been completed. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns or Kim Sherry, Licensing Supervisor at (910)824-0470 or Kim.Sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 4/27/2026 Number Present: 104 Completed Date: 4/27/2026 Age: From 0 To 5 Total Minutes: 900 Time In: 08:30 AM Time Out: 11:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced quality. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. Licensing Supervisor, Kim Sherry, accompanied me on today’s visit. The last annual compliance visit was completed May 12, 2025. The last sanitation inspection was completed August 19, 2025, with a “Superior” classification. The last fire inspection was conducted on January 9, 2026, and your facility was approved for daytime care only. Prior to the visit the 18-month compliance history score was 95%. The NC Secretary of State website was reviewed today, and Miss Marta’s, Inc. was listed as current- active. All approved indoor and outdoor spaces were monitored today. Daily schedules and activity plans were available for review and were being followed. A variety of age-appropriate learning materials were observed in all classrooms. Infants in Spaces 3, 4, 5 and 6 had routine care needs met such as bottle feedings, or they engaged in free play. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. Toddlers in spaces 2 and 7 participated in free play with fine motor materials and soft toys. Two-year-old children in Space1 and 8 were observed playing in free play or transitioning to morning snack. Preschool children in spaces 9, 10 and 11 participated in free play indoors and outdoors or had large group circle time. Activity areas consisted of language, manipulative toys, dramatic play, art, and blocks. Lunch for today consisted of pasta, chicken parmesan, green beans, berries, and milk. Lunch is catered daily. Staff and Training Worksheets- There were thirty-two (32) staff members employed at this facility. There were four (4) new staff; all new staff and a percentage of veteran staff’s files were reviewed. Health & Safety Training – All staff members who have been employed for at least one year, have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. New staff are in the process of completing these training courses. Health and safety trainings are required to be completed during the first year of employment and renewed every 5 years. Remember, the Recognizing and Responding to Suspicions of Child Maltreatment training must be taken at www.preventchildabusenc.org, within the first 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Ensure this information in completed, recorded on the required form, and on file for review. The following violation was documented. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Snack menus were not posted. 10A NCAC 09 .0901(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 11, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violation cited: Posting menus in North Carolina child care centers is essential to comply with state licensing regulations (10A NCAC 09 .0901). It ensures transparency, allowing parents to review nutritious food options, manage allergies, and ensure meals meet USDA guidelines, which reduces obesity risks. Although you have the lunch menu posted, the snack menu was not. Today we discussed posting the snack menu along side with the lunch menu right on the parent board. Reminders: Child care facilities in North Carolina participating in the USDA Child and Adult Care Food Program (CACFP) must follow specific meal patterns that focus on increased vegetable variety, whole grains, and low-fat dairy while limiting added sugars. Meals must include age-appropriate servings of milk, fruits/vegetables, grains, and protein. Other items to consider: Today we discussed plastic wet wipe containers. Many have warnings to keep out of reach of young children. You can purchase hard plastic containers to store the wipes in or you can store the soft plastic wet wipes a minimum of 5 feet out of reach or in locked storage. I also suggest you tightly secure trash bags located in the trash cans in the classrooms with children under the age of three. Rated License: To transition the program to the new the rated license system a full annual compliance visit with rated license visit was completed today. The program has chosen Pathway 2 – Classroom and Instructional Quality. The program agrees to follow enhanced ratios as outlined in 10A NCAC 09 .3208. There are twelve (12) lead teachers and ten (10) other staff members. Fifty (50) percent of lead teachers meet 4-star education standards, and fifty (50) percent of other educators meet 4-star education standards. Therefore, the facility meets 4 stars in education standards. The facility has identified 3 additional options, one from each category of engagement and a copy of the Family and Community Engagement Foundational Standards is attached. The facility has submitted the Facility Continuous Quality Improvement Plan (attached) and all staff individual plans were reviewed. The program has chosen Funny Daffer Curriculum as their curriculum for their infants through school age, and Teaching Strategies GOLD for the formative assessments for infants through preschool which meets 4 star classroom and instructional quality standards. The facility plans to share child assessments with families annually. The administrator plans to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by another administrator of a licensed child care center with a star rating of three stars or higher, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section. All Lead Teachers plan to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by the administrator, another lead teacher in the center, a lead teacher in another licensed child care center with a star rating of four or five stars, an administrator of another licensed child care center with a star-rating of four or five stars, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section The rated license packet will be submitted and reviewed then a new 4 Star Rated License will be issued. Please review 10A NCAC 09 .3205 to ensure all requirements for obtaining and keeping a 4 star license is maintained. Other Information: Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. Elrod has completed the training and has entered staff. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on March 26, 2024. Water testing must be completed every three (3) years. • Lead-Based Paint- remediated June 2025 • Asbestos- No hazards Ensure you keep all paperwork that you receive regarding this matter, as it may be requested to verify compliance. Please refer to the website if you have specific questions! https://www.cleanwaterforuskids.org/en/carolina/faq/ for further guidance and ensure all steps have been completed. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns or Kim Sherry, Licensing Supervisor at (910)824-0470 or Kim.Sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3205 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 4/27/2026 Number Present: 104 Completed Date: 4/27/2026 Age: From 0 To 5 Total Minutes: 900 Time In: 08:30 AM Time Out: 11:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced quality. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. Licensing Supervisor, Kim Sherry, accompanied me on today’s visit. The last annual compliance visit was completed May 12, 2025. The last sanitation inspection was completed August 19, 2025, with a “Superior” classification. The last fire inspection was conducted on January 9, 2026, and your facility was approved for daytime care only. Prior to the visit the 18-month compliance history score was 95%. The NC Secretary of State website was reviewed today, and Miss Marta’s, Inc. was listed as current- active. All approved indoor and outdoor spaces were monitored today. Daily schedules and activity plans were available for review and were being followed. A variety of age-appropriate learning materials were observed in all classrooms. Infants in Spaces 3, 4, 5 and 6 had routine care needs met such as bottle feedings, or they engaged in free play. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. Toddlers in spaces 2 and 7 participated in free play with fine motor materials and soft toys. Two-year-old children in Space1 and 8 were observed playing in free play or transitioning to morning snack. Preschool children in spaces 9, 10 and 11 participated in free play indoors and outdoors or had large group circle time. Activity areas consisted of language, manipulative toys, dramatic play, art, and blocks. Lunch for today consisted of pasta, chicken parmesan, green beans, berries, and milk. Lunch is catered daily. Staff and Training Worksheets- There were thirty-two (32) staff members employed at this facility. There were four (4) new staff; all new staff and a percentage of veteran staff’s files were reviewed. Health & Safety Training – All staff members who have been employed for at least one year, have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. New staff are in the process of completing these training courses. Health and safety trainings are required to be completed during the first year of employment and renewed every 5 years. Remember, the Recognizing and Responding to Suspicions of Child Maltreatment training must be taken at www.preventchildabusenc.org, within the first 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Ensure this information in completed, recorded on the required form, and on file for review. The following violation was documented. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Snack menus were not posted. 10A NCAC 09 .0901(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 11, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violation cited: Posting menus in North Carolina child care centers is essential to comply with state licensing regulations (10A NCAC 09 .0901). It ensures transparency, allowing parents to review nutritious food options, manage allergies, and ensure meals meet USDA guidelines, which reduces obesity risks. Although you have the lunch menu posted, the snack menu was not. Today we discussed posting the snack menu along side with the lunch menu right on the parent board. Reminders: Child care facilities in North Carolina participating in the USDA Child and Adult Care Food Program (CACFP) must follow specific meal patterns that focus on increased vegetable variety, whole grains, and low-fat dairy while limiting added sugars. Meals must include age-appropriate servings of milk, fruits/vegetables, grains, and protein. Other items to consider: Today we discussed plastic wet wipe containers. Many have warnings to keep out of reach of young children. You can purchase hard plastic containers to store the wipes in or you can store the soft plastic wet wipes a minimum of 5 feet out of reach or in locked storage. I also suggest you tightly secure trash bags located in the trash cans in the classrooms with children under the age of three. Rated License: To transition the program to the new the rated license system a full annual compliance visit with rated license visit was completed today. The program has chosen Pathway 2 – Classroom and Instructional Quality. The program agrees to follow enhanced ratios as outlined in 10A NCAC 09 .3208. There are twelve (12) lead teachers and ten (10) other staff members. Fifty (50) percent of lead teachers meet 4-star education standards, and fifty (50) percent of other educators meet 4-star education standards. Therefore, the facility meets 4 stars in education standards. The facility has identified 3 additional options, one from each category of engagement and a copy of the Family and Community Engagement Foundational Standards is attached. The facility has submitted the Facility Continuous Quality Improvement Plan (attached) and all staff individual plans were reviewed. The program has chosen Funny Daffer Curriculum as their curriculum for their infants through school age, and Teaching Strategies GOLD for the formative assessments for infants through preschool which meets 4 star classroom and instructional quality standards. The facility plans to share child assessments with families annually. The administrator plans to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by another administrator of a licensed child care center with a star rating of three stars or higher, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section. All Lead Teachers plan to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by the administrator, another lead teacher in the center, a lead teacher in another licensed child care center with a star rating of four or five stars, an administrator of another licensed child care center with a star-rating of four or five stars, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section The rated license packet will be submitted and reviewed then a new 4 Star Rated License will be issued. Please review 10A NCAC 09 .3205 to ensure all requirements for obtaining and keeping a 4 star license is maintained. Other Information: Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. Elrod has completed the training and has entered staff. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on March 26, 2024. Water testing must be completed every three (3) years. • Lead-Based Paint- remediated June 2025 • Asbestos- No hazards Ensure you keep all paperwork that you receive regarding this matter, as it may be requested to verify compliance. Please refer to the website if you have specific questions! https://www.cleanwaterforuskids.org/en/carolina/faq/ for further guidance and ensure all steps have been completed. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns or Kim Sherry, Licensing Supervisor at (910)824-0470 or Kim.Sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3208 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 4/27/2026 Number Present: 104 Completed Date: 4/27/2026 Age: From 0 To 5 Total Minutes: 900 Time In: 08:30 AM Time Out: 11:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced quality. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. Licensing Supervisor, Kim Sherry, accompanied me on today’s visit. The last annual compliance visit was completed May 12, 2025. The last sanitation inspection was completed August 19, 2025, with a “Superior” classification. The last fire inspection was conducted on January 9, 2026, and your facility was approved for daytime care only. Prior to the visit the 18-month compliance history score was 95%. The NC Secretary of State website was reviewed today, and Miss Marta’s, Inc. was listed as current- active. All approved indoor and outdoor spaces were monitored today. Daily schedules and activity plans were available for review and were being followed. A variety of age-appropriate learning materials were observed in all classrooms. Infants in Spaces 3, 4, 5 and 6 had routine care needs met such as bottle feedings, or they engaged in free play. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. Toddlers in spaces 2 and 7 participated in free play with fine motor materials and soft toys. Two-year-old children in Space1 and 8 were observed playing in free play or transitioning to morning snack. Preschool children in spaces 9, 10 and 11 participated in free play indoors and outdoors or had large group circle time. Activity areas consisted of language, manipulative toys, dramatic play, art, and blocks. Lunch for today consisted of pasta, chicken parmesan, green beans, berries, and milk. Lunch is catered daily. Staff and Training Worksheets- There were thirty-two (32) staff members employed at this facility. There were four (4) new staff; all new staff and a percentage of veteran staff’s files were reviewed. Health & Safety Training – All staff members who have been employed for at least one year, have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. New staff are in the process of completing these training courses. Health and safety trainings are required to be completed during the first year of employment and renewed every 5 years. Remember, the Recognizing and Responding to Suspicions of Child Maltreatment training must be taken at www.preventchildabusenc.org, within the first 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Ensure this information in completed, recorded on the required form, and on file for review. The following violation was documented. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Snack menus were not posted. 10A NCAC 09 .0901(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 11, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violation cited: Posting menus in North Carolina child care centers is essential to comply with state licensing regulations (10A NCAC 09 .0901). It ensures transparency, allowing parents to review nutritious food options, manage allergies, and ensure meals meet USDA guidelines, which reduces obesity risks. Although you have the lunch menu posted, the snack menu was not. Today we discussed posting the snack menu along side with the lunch menu right on the parent board. Reminders: Child care facilities in North Carolina participating in the USDA Child and Adult Care Food Program (CACFP) must follow specific meal patterns that focus on increased vegetable variety, whole grains, and low-fat dairy while limiting added sugars. Meals must include age-appropriate servings of milk, fruits/vegetables, grains, and protein. Other items to consider: Today we discussed plastic wet wipe containers. Many have warnings to keep out of reach of young children. You can purchase hard plastic containers to store the wipes in or you can store the soft plastic wet wipes a minimum of 5 feet out of reach or in locked storage. I also suggest you tightly secure trash bags located in the trash cans in the classrooms with children under the age of three. Rated License: To transition the program to the new the rated license system a full annual compliance visit with rated license visit was completed today. The program has chosen Pathway 2 – Classroom and Instructional Quality. The program agrees to follow enhanced ratios as outlined in 10A NCAC 09 .3208. There are twelve (12) lead teachers and ten (10) other staff members. Fifty (50) percent of lead teachers meet 4-star education standards, and fifty (50) percent of other educators meet 4-star education standards. Therefore, the facility meets 4 stars in education standards. The facility has identified 3 additional options, one from each category of engagement and a copy of the Family and Community Engagement Foundational Standards is attached. The facility has submitted the Facility Continuous Quality Improvement Plan (attached) and all staff individual plans were reviewed. The program has chosen Funny Daffer Curriculum as their curriculum for their infants through school age, and Teaching Strategies GOLD for the formative assessments for infants through preschool which meets 4 star classroom and instructional quality standards. The facility plans to share child assessments with families annually. The administrator plans to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by another administrator of a licensed child care center with a star rating of three stars or higher, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section. All Lead Teachers plan to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by the administrator, another lead teacher in the center, a lead teacher in another licensed child care center with a star rating of four or five stars, an administrator of another licensed child care center with a star-rating of four or five stars, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section The rated license packet will be submitted and reviewed then a new 4 Star Rated License will be issued. Please review 10A NCAC 09 .3205 to ensure all requirements for obtaining and keeping a 4 star license is maintained. Other Information: Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. Elrod has completed the training and has entered staff. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on March 26, 2024. Water testing must be completed every three (3) years. • Lead-Based Paint- remediated June 2025 • Asbestos- No hazards Ensure you keep all paperwork that you receive regarding this matter, as it may be requested to verify compliance. Please refer to the website if you have specific questions! https://www.cleanwaterforuskids.org/en/carolina/faq/ for further guidance and ensure all steps have been completed. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns or Kim Sherry, Licensing Supervisor at (910)824-0470 or Kim.Sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 4/27/2026 Number Present: 104 Completed Date: 4/27/2026 Age: From 0 To 5 Total Minutes: 900 Time In: 08:30 AM Time Out: 11:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced quality. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. Licensing Supervisor, Kim Sherry, accompanied me on today’s visit. The last annual compliance visit was completed May 12, 2025. The last sanitation inspection was completed August 19, 2025, with a “Superior” classification. The last fire inspection was conducted on January 9, 2026, and your facility was approved for daytime care only. Prior to the visit the 18-month compliance history score was 95%. The NC Secretary of State website was reviewed today, and Miss Marta’s, Inc. was listed as current- active. All approved indoor and outdoor spaces were monitored today. Daily schedules and activity plans were available for review and were being followed. A variety of age-appropriate learning materials were observed in all classrooms. Infants in Spaces 3, 4, 5 and 6 had routine care needs met such as bottle feedings, or they engaged in free play. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. Toddlers in spaces 2 and 7 participated in free play with fine motor materials and soft toys. Two-year-old children in Space1 and 8 were observed playing in free play or transitioning to morning snack. Preschool children in spaces 9, 10 and 11 participated in free play indoors and outdoors or had large group circle time. Activity areas consisted of language, manipulative toys, dramatic play, art, and blocks. Lunch for today consisted of pasta, chicken parmesan, green beans, berries, and milk. Lunch is catered daily. Staff and Training Worksheets- There were thirty-two (32) staff members employed at this facility. There were four (4) new staff; all new staff and a percentage of veteran staff’s files were reviewed. Health & Safety Training – All staff members who have been employed for at least one year, have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. New staff are in the process of completing these training courses. Health and safety trainings are required to be completed during the first year of employment and renewed every 5 years. Remember, the Recognizing and Responding to Suspicions of Child Maltreatment training must be taken at www.preventchildabusenc.org, within the first 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Ensure this information in completed, recorded on the required form, and on file for review. The following violation was documented. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Snack menus were not posted. 10A NCAC 09 .0901(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 11, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violation cited: Posting menus in North Carolina child care centers is essential to comply with state licensing regulations (10A NCAC 09 .0901). It ensures transparency, allowing parents to review nutritious food options, manage allergies, and ensure meals meet USDA guidelines, which reduces obesity risks. Although you have the lunch menu posted, the snack menu was not. Today we discussed posting the snack menu along side with the lunch menu right on the parent board. Reminders: Child care facilities in North Carolina participating in the USDA Child and Adult Care Food Program (CACFP) must follow specific meal patterns that focus on increased vegetable variety, whole grains, and low-fat dairy while limiting added sugars. Meals must include age-appropriate servings of milk, fruits/vegetables, grains, and protein. Other items to consider: Today we discussed plastic wet wipe containers. Many have warnings to keep out of reach of young children. You can purchase hard plastic containers to store the wipes in or you can store the soft plastic wet wipes a minimum of 5 feet out of reach or in locked storage. I also suggest you tightly secure trash bags located in the trash cans in the classrooms with children under the age of three. Rated License: To transition the program to the new the rated license system a full annual compliance visit with rated license visit was completed today. The program has chosen Pathway 2 – Classroom and Instructional Quality. The program agrees to follow enhanced ratios as outlined in 10A NCAC 09 .3208. There are twelve (12) lead teachers and ten (10) other staff members. Fifty (50) percent of lead teachers meet 4-star education standards, and fifty (50) percent of other educators meet 4-star education standards. Therefore, the facility meets 4 stars in education standards. The facility has identified 3 additional options, one from each category of engagement and a copy of the Family and Community Engagement Foundational Standards is attached. The facility has submitted the Facility Continuous Quality Improvement Plan (attached) and all staff individual plans were reviewed. The program has chosen Funny Daffer Curriculum as their curriculum for their infants through school age, and Teaching Strategies GOLD for the formative assessments for infants through preschool which meets 4 star classroom and instructional quality standards. The facility plans to share child assessments with families annually. The administrator plans to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by another administrator of a licensed child care center with a star rating of three stars or higher, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section. All Lead Teachers plan to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by the administrator, another lead teacher in the center, a lead teacher in another licensed child care center with a star rating of four or five stars, an administrator of another licensed child care center with a star-rating of four or five stars, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section The rated license packet will be submitted and reviewed then a new 4 Star Rated License will be issued. Please review 10A NCAC 09 .3205 to ensure all requirements for obtaining and keeping a 4 star license is maintained. Other Information: Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. Elrod has completed the training and has entered staff. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on March 26, 2024. Water testing must be completed every three (3) years. • Lead-Based Paint- remediated June 2025 • Asbestos- No hazards Ensure you keep all paperwork that you receive regarding this matter, as it may be requested to verify compliance. Please refer to the website if you have specific questions! https://www.cleanwaterforuskids.org/en/carolina/faq/ for further guidance and ensure all steps have been completed. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns or Kim Sherry, Licensing Supervisor at (910)824-0470 or Kim.Sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 93 Completed Date: 11/10/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 08:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Child Care Consultant, Heather Elliott, assisted with the visit today. You, JC Elrod, Director, was present and available for consultation. The program currently operates with a 3-star license issued July 20, 2022, earning 3 points in program standards, 5 points in staff education, and 1 quality. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. The last annual compliance visit was conducted on May 12, 2025. The last sanitation inspection was conducted on August 18, 2025, and the program received a supervisor classification with 4 demerits. The last fire inspection was conducted on January 13, 2025, and the program was approved for day time care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percent as of November 9, 2025. The NC Secretary of State website was reviewed today, and Miss Marta’s, Inc. was listed as current- active. You visited each indoor and outdoor space with us. Infants enrolled in spaces 3, 4, 5, and 6 participated in free play with age-appropriate materials and activities, or had routine care needs met such as feedings and/or rest. Infant feeding schedules were observed, and safe sleep charts were being maintained. Caregivers were on the floor with infants as they explored their environment, played with toys, and had tummy time. Toddler aged children in spaces 2, and 7 engaged in free play. Preschool aged children in spaces 1, and 8-11 also had free play indoors, outdoor free play, group circle time, or morning snack. Activity plans were observed posted in each classroom and aligned with NC Early Childhood Foundations. A variety of age-appropriate learning materials were observed in each classroom. Routine toileting and handwashing procedures were monitored, and requirements were met. Staff/child ratios were in compliance in all classrooms. All children were adequately supervised. Caregivers and children interacted in a positive and appropriate manner. Lunch was observed and consisted of whole grain pasta, chicken parmesan, mixed vegetables, pineapple, and milk. Staff and Training Worksheets- There are forty-one (41) staff members employed at this facility. There were fourteen (14) new staff and their files were reviewed and found in compliance. The following violation(s) were documented. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. An epi-pen in space 11 had an emergency action plan but not a medication permission form. Diaper cream in space 7 did not have a permission form. 10A NCAC 09 .0803(1)(a & b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under and around all stationary gross motor equipment was not 6 inches in depth. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violations cited: Today we discussed surfacing on the preschool age playgrounds. The mulch has deteriorate and needs to be replenished to provide a cushioned surface to reduce the risk when falls occur. I also suggest you till the mulch so that it is not as compacted before you add additional mulch. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggested that you review medication requirements with staff and periodically check behind them to ensure all requirements are met. Other Information Today we discussed the yard debris piled up on the outside of the fence needs to be removed to ensure the fence maintains 4 feet in height and also to deter rodents and reptiles from inhabiting the area. Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. Elrod has completed the training and has entered staff. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on March 2024. Water testing must be completed every three (3) years. • Lead-Based Paint- lead identified and remediated in June 2025 • Asbestos- Inspection April 2025 – no hazards Ensure you keep all paperwork that you receive regarding this matter, as it may be requested to verify compliance. Please refer to the website if you have specific questions! https://www.cleanwaterforuskids.org/en/carolina/faq/ for further guidance and ensure all steps have been completed. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ 2025 Annual Childcare Immunization Report Memo-Download the 2025 Annual Childcare Immunization Report Memo The purpose of this memo is to notify childcare operators/Head Start directors and NC Pre-K classrooms of the 2025 annual immunization reporting requirements. North Carolina immunization law requires all schools providing Pre-K and all licensed childcare facilities (as defined in G.S. 110-86(3)) to file an annual immunization report on children aged newborn through preschool (G.S. 130A155(c)). This report is used to determine the number of children who meet state immunization requirements under 10A NCAC 41A.0401, ensuring that children in attendance at your childcare facility are protected against vaccine-preventable diseases. How to Submit your Report • The reporting portal is now open, and reports may be completed at any time prior to the due date but must be submitted electronically via this link. • Instructions and worksheets are available for downloading and may be used to collect data needed before entering your individual school information online. • Only one current report will be accepted per childcare facility, per report period. • All reports must be submitted electronically by midnight, November 15, 2025. • Reports will not be accepted after this date. • If your facility has no children enrolled or is closed, you are still required to submit a report. This ensures your facility is counted and not considered delinquent or missing. • For NC Pre-K and Head Start programs, include all children who attend full-time. • Do not include children already reported on the Annual Kindergarten Immunization Report. If you have additional questions about this report or are not able to access the internet to complete the report, email Immunization.Reports@dhhs.nc.gov or call 877-873-6247. July 2025 Rule Changes: Summary, Training Available The Division of Child Development and Early Education (DCDEE) is excited to share information about the July 2025 child care rule changes. The Child Care Commission adopted rules to support QRIS modernization. The new section, .3200, provides the standards for earning a two-though five-star-rated license. There are three pathways: program assessment, classroom and instructional quality, and accreditation and head start. To support the QRIS changes, additional rules were amended within the following sections: definitions, developmental day services, and NC Pre-Kindergarten services. Consultants will assist as you begin to review the changes, but please note some of the rule changes may not impact your facility. DCDEE has provided a summary of the changes, but for specific details regarding these changes, please ensure you are using the updated July 1, 2025 rule book, and view information in the DCDEE Moodle(Enroll if you haven’t yet).You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov/ncidsspr/. Rule training modules can be found in the same course as the previous Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. For assistance with Moodle, contact DCDEE_MOODLE_SUPPORT@dhhs.nc.gov. Choosing a Pathway to the Stars The new rules related to the star rated license system (QRIS) have been approved. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: •You can review the rule roll out module in the DCDEE e-learning Moodle platform and •If you were unable to attend the recent webinars regarding Choosing a Pathway to the Stars, the sessions were recorded and are be posted on the QRIS Modernization page. •Follow this link for detailed information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today, I completed a QRIS Conversation Template for your facility. You reported that your facility has decided to choose pathway 2 – Classroom and Instructional Quality Pathway. The program stated they plan to apply for rated license by May 2026. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities to make informed decisions on which pathway best suits the needs of the facility. Reminder You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-86 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 93 Completed Date: 11/10/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 08:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Child Care Consultant, Heather Elliott, assisted with the visit today. You, JC Elrod, Director, was present and available for consultation. The program currently operates with a 3-star license issued July 20, 2022, earning 3 points in program standards, 5 points in staff education, and 1 quality. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. The last annual compliance visit was conducted on May 12, 2025. The last sanitation inspection was conducted on August 18, 2025, and the program received a supervisor classification with 4 demerits. The last fire inspection was conducted on January 13, 2025, and the program was approved for day time care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percent as of November 9, 2025. The NC Secretary of State website was reviewed today, and Miss Marta’s, Inc. was listed as current- active. You visited each indoor and outdoor space with us. Infants enrolled in spaces 3, 4, 5, and 6 participated in free play with age-appropriate materials and activities, or had routine care needs met such as feedings and/or rest. Infant feeding schedules were observed, and safe sleep charts were being maintained. Caregivers were on the floor with infants as they explored their environment, played with toys, and had tummy time. Toddler aged children in spaces 2, and 7 engaged in free play. Preschool aged children in spaces 1, and 8-11 also had free play indoors, outdoor free play, group circle time, or morning snack. Activity plans were observed posted in each classroom and aligned with NC Early Childhood Foundations. A variety of age-appropriate learning materials were observed in each classroom. Routine toileting and handwashing procedures were monitored, and requirements were met. Staff/child ratios were in compliance in all classrooms. All children were adequately supervised. Caregivers and children interacted in a positive and appropriate manner. Lunch was observed and consisted of whole grain pasta, chicken parmesan, mixed vegetables, pineapple, and milk. Staff and Training Worksheets- There are forty-one (41) staff members employed at this facility. There were fourteen (14) new staff and their files were reviewed and found in compliance. The following violation(s) were documented. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. An epi-pen in space 11 had an emergency action plan but not a medication permission form. Diaper cream in space 7 did not have a permission form. 10A NCAC 09 .0803(1)(a & b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under and around all stationary gross motor equipment was not 6 inches in depth. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violations cited: Today we discussed surfacing on the preschool age playgrounds. The mulch has deteriorate and needs to be replenished to provide a cushioned surface to reduce the risk when falls occur. I also suggest you till the mulch so that it is not as compacted before you add additional mulch. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggested that you review medication requirements with staff and periodically check behind them to ensure all requirements are met. Other Information Today we discussed the yard debris piled up on the outside of the fence needs to be removed to ensure the fence maintains 4 feet in height and also to deter rodents and reptiles from inhabiting the area. Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. Elrod has completed the training and has entered staff. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on March 2024. Water testing must be completed every three (3) years. • Lead-Based Paint- lead identified and remediated in June 2025 • Asbestos- Inspection April 2025 – no hazards Ensure you keep all paperwork that you receive regarding this matter, as it may be requested to verify compliance. Please refer to the website if you have specific questions! https://www.cleanwaterforuskids.org/en/carolina/faq/ for further guidance and ensure all steps have been completed. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ 2025 Annual Childcare Immunization Report Memo-Download the 2025 Annual Childcare Immunization Report Memo The purpose of this memo is to notify childcare operators/Head Start directors and NC Pre-K classrooms of the 2025 annual immunization reporting requirements. North Carolina immunization law requires all schools providing Pre-K and all licensed childcare facilities (as defined in G.S. 110-86(3)) to file an annual immunization report on children aged newborn through preschool (G.S. 130A155(c)). This report is used to determine the number of children who meet state immunization requirements under 10A NCAC 41A.0401, ensuring that children in attendance at your childcare facility are protected against vaccine-preventable diseases. How to Submit your Report • The reporting portal is now open, and reports may be completed at any time prior to the due date but must be submitted electronically via this link. • Instructions and worksheets are available for downloading and may be used to collect data needed before entering your individual school information online. • Only one current report will be accepted per childcare facility, per report period. • All reports must be submitted electronically by midnight, November 15, 2025. • Reports will not be accepted after this date. • If your facility has no children enrolled or is closed, you are still required to submit a report. This ensures your facility is counted and not considered delinquent or missing. • For NC Pre-K and Head Start programs, include all children who attend full-time. • Do not include children already reported on the Annual Kindergarten Immunization Report. If you have additional questions about this report or are not able to access the internet to complete the report, email Immunization.Reports@dhhs.nc.gov or call 877-873-6247. July 2025 Rule Changes: Summary, Training Available The Division of Child Development and Early Education (DCDEE) is excited to share information about the July 2025 child care rule changes. The Child Care Commission adopted rules to support QRIS modernization. The new section, .3200, provides the standards for earning a two-though five-star-rated license. There are three pathways: program assessment, classroom and instructional quality, and accreditation and head start. To support the QRIS changes, additional rules were amended within the following sections: definitions, developmental day services, and NC Pre-Kindergarten services. Consultants will assist as you begin to review the changes, but please note some of the rule changes may not impact your facility. DCDEE has provided a summary of the changes, but for specific details regarding these changes, please ensure you are using the updated July 1, 2025 rule book, and view information in the DCDEE Moodle(Enroll if you haven’t yet).You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov/ncidsspr/. Rule training modules can be found in the same course as the previous Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. For assistance with Moodle, contact DCDEE_MOODLE_SUPPORT@dhhs.nc.gov. Choosing a Pathway to the Stars The new rules related to the star rated license system (QRIS) have been approved. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: •You can review the rule roll out module in the DCDEE e-learning Moodle platform and •If you were unable to attend the recent webinars regarding Choosing a Pathway to the Stars, the sessions were recorded and are be posted on the QRIS Modernization page. •Follow this link for detailed information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today, I completed a QRIS Conversation Template for your facility. You reported that your facility has decided to choose pathway 2 – Classroom and Instructional Quality Pathway. The program stated they plan to apply for rated license by May 2026. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities to make informed decisions on which pathway best suits the needs of the facility. Reminder You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 93 Completed Date: 11/10/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 08:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Child Care Consultant, Heather Elliott, assisted with the visit today. You, JC Elrod, Director, was present and available for consultation. The program currently operates with a 3-star license issued July 20, 2022, earning 3 points in program standards, 5 points in staff education, and 1 quality. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. The last annual compliance visit was conducted on May 12, 2025. The last sanitation inspection was conducted on August 18, 2025, and the program received a supervisor classification with 4 demerits. The last fire inspection was conducted on January 13, 2025, and the program was approved for day time care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percent as of November 9, 2025. The NC Secretary of State website was reviewed today, and Miss Marta’s, Inc. was listed as current- active. You visited each indoor and outdoor space with us. Infants enrolled in spaces 3, 4, 5, and 6 participated in free play with age-appropriate materials and activities, or had routine care needs met such as feedings and/or rest. Infant feeding schedules were observed, and safe sleep charts were being maintained. Caregivers were on the floor with infants as they explored their environment, played with toys, and had tummy time. Toddler aged children in spaces 2, and 7 engaged in free play. Preschool aged children in spaces 1, and 8-11 also had free play indoors, outdoor free play, group circle time, or morning snack. Activity plans were observed posted in each classroom and aligned with NC Early Childhood Foundations. A variety of age-appropriate learning materials were observed in each classroom. Routine toileting and handwashing procedures were monitored, and requirements were met. Staff/child ratios were in compliance in all classrooms. All children were adequately supervised. Caregivers and children interacted in a positive and appropriate manner. Lunch was observed and consisted of whole grain pasta, chicken parmesan, mixed vegetables, pineapple, and milk. Staff and Training Worksheets- There are forty-one (41) staff members employed at this facility. There were fourteen (14) new staff and their files were reviewed and found in compliance. The following violation(s) were documented. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. An epi-pen in space 11 had an emergency action plan but not a medication permission form. Diaper cream in space 7 did not have a permission form. 10A NCAC 09 .0803(1)(a & b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under and around all stationary gross motor equipment was not 6 inches in depth. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violations cited: Today we discussed surfacing on the preschool age playgrounds. The mulch has deteriorate and needs to be replenished to provide a cushioned surface to reduce the risk when falls occur. I also suggest you till the mulch so that it is not as compacted before you add additional mulch. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggested that you review medication requirements with staff and periodically check behind them to ensure all requirements are met. Other Information Today we discussed the yard debris piled up on the outside of the fence needs to be removed to ensure the fence maintains 4 feet in height and also to deter rodents and reptiles from inhabiting the area. Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. Elrod has completed the training and has entered staff. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on March 2024. Water testing must be completed every three (3) years. • Lead-Based Paint- lead identified and remediated in June 2025 • Asbestos- Inspection April 2025 – no hazards Ensure you keep all paperwork that you receive regarding this matter, as it may be requested to verify compliance. Please refer to the website if you have specific questions! https://www.cleanwaterforuskids.org/en/carolina/faq/ for further guidance and ensure all steps have been completed. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ 2025 Annual Childcare Immunization Report Memo-Download the 2025 Annual Childcare Immunization Report Memo The purpose of this memo is to notify childcare operators/Head Start directors and NC Pre-K classrooms of the 2025 annual immunization reporting requirements. North Carolina immunization law requires all schools providing Pre-K and all licensed childcare facilities (as defined in G.S. 110-86(3)) to file an annual immunization report on children aged newborn through preschool (G.S. 130A155(c)). This report is used to determine the number of children who meet state immunization requirements under 10A NCAC 41A.0401, ensuring that children in attendance at your childcare facility are protected against vaccine-preventable diseases. How to Submit your Report • The reporting portal is now open, and reports may be completed at any time prior to the due date but must be submitted electronically via this link. • Instructions and worksheets are available for downloading and may be used to collect data needed before entering your individual school information online. • Only one current report will be accepted per childcare facility, per report period. • All reports must be submitted electronically by midnight, November 15, 2025. • Reports will not be accepted after this date. • If your facility has no children enrolled or is closed, you are still required to submit a report. This ensures your facility is counted and not considered delinquent or missing. • For NC Pre-K and Head Start programs, include all children who attend full-time. • Do not include children already reported on the Annual Kindergarten Immunization Report. If you have additional questions about this report or are not able to access the internet to complete the report, email Immunization.Reports@dhhs.nc.gov or call 877-873-6247. July 2025 Rule Changes: Summary, Training Available The Division of Child Development and Early Education (DCDEE) is excited to share information about the July 2025 child care rule changes. The Child Care Commission adopted rules to support QRIS modernization. The new section, .3200, provides the standards for earning a two-though five-star-rated license. There are three pathways: program assessment, classroom and instructional quality, and accreditation and head start. To support the QRIS changes, additional rules were amended within the following sections: definitions, developmental day services, and NC Pre-Kindergarten services. Consultants will assist as you begin to review the changes, but please note some of the rule changes may not impact your facility. DCDEE has provided a summary of the changes, but for specific details regarding these changes, please ensure you are using the updated July 1, 2025 rule book, and view information in the DCDEE Moodle(Enroll if you haven’t yet).You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov/ncidsspr/. Rule training modules can be found in the same course as the previous Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. For assistance with Moodle, contact DCDEE_MOODLE_SUPPORT@dhhs.nc.gov. Choosing a Pathway to the Stars The new rules related to the star rated license system (QRIS) have been approved. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: •You can review the rule roll out module in the DCDEE e-learning Moodle platform and •If you were unable to attend the recent webinars regarding Choosing a Pathway to the Stars, the sessions were recorded and are be posted on the QRIS Modernization page. •Follow this link for detailed information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today, I completed a QRIS Conversation Template for your facility. You reported that your facility has decided to choose pathway 2 – Classroom and Instructional Quality Pathway. The program stated they plan to apply for rated license by May 2026. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities to make informed decisions on which pathway best suits the needs of the facility. Reminder You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: 0425-102L Visit Date: 4/9/2025 Number Present: 126 Completed Date: 4/9/2025 Age: From 0 To 5 Total Minutes: 105 Time In: 10:45 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding an alleged violation of child care requirements. The allegation is as follows: There is a concern that children are being handled roughly. The program currently operates with a Three Star License issued July 20, 2022, earning 5 points in staff education, 2 points in program standards, and 1 quality point in the programmatic option. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. Prior to the visit the compliance history score was 93%. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed and contained all the required information. Additionally, I observed the indoor and outdoor space used by the children. Children were observed in free play with age-appropriate materials and activities indoors, eating lunch, and preparing for rest time. Staff/child interactions were appropriate and nurturing. Staff child ratios were monitored and found as follows: Space 1 – two year olds (palms) – 2:14 Space 2 – one year olds (maples) – 2:11 Space 4 – infants/one year olds (peaches) – 2:9 Space 5 – infants (willows) – 2:9 Space 6 – infants (magnolias) – 2:8 Space 7 – one year olds (cherry blossoms) – 2:9 Space 8 – two/three year olds (coconuts) – 2:12 Space 9 – three year olds (kapoks) – 2:14 Space 10 – four/five year olds (dogwoods) – 2:16 Space 11 – three year olds (bamboos) – 1:12 Space 12 – three year olds – 2:12 Allegation 1: There is a concern that children are being handled roughly. ***On April 7, 2025, around 3:30 pm during snack time, a staff member working in space 7 (cherry blossoms) witnessed another staff member hit a child on her hand with an open hand when she threw her crackers on the ground. The child cried so hard she vomited. The same staff member witnessed the same teacher hit another child with an open hand on her back when she would not be still while braiding her hair. This incident occurred towards the end of snack time. It was reported that this child did not cry. There were no marks observed on either child. The staff member was terminated immediately and both families were also informed immediately. Based on observations, staff report, and my investigation this allegation was substantiated. The following violation was observed. Violation Number Comment Rule 904 Child was handled roughly. On April 7, 2025, around 3:30 pm during snack time, a staff member working in space 7 (cherry blossoms) witnessed another staff member hit a child on her hand with an open hand when she threw her crackers on the ground. The child cried so hard she vomited. The same staff member witnessed the same teacher hit another child with an open hand on her back when she would not be still while braiding her hair. This incident occurred towards the end of snack time. It was reported that this child did not cry. There were no marks observed on either child. The staff member was terminated immediately. .1803(a)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 23, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: According to developmentalscience.com children depend on the adults around them for survival. When children experience pain from the person who’s supposed to keep them safe, it’s one of the worst kinds of harm they can experience. Their nervous system, designed to keep them safe, begins to get sculpted around the constant threat, creating brain circuitries that are vigilant, reactive, and dysregulated. At the same time, their attachment system needs to keep them in the relationship, so it devises all kinds of excuses: “It’s not that bad;” “I deserved it;” “It made me a better person,” etc. In other words, children dissociate from their feelings of pain and fear. Positive redirection for young children focuses on guiding them towards appropriate behaviors by offering alternatives and engaging them in positive activities instead of solely focusing on what they shouldn't do. Due to the nature and severity of the violation, a follow-up visit will be conducted, and an administrative action may be warranted. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: 0125-159L Visit Date: 1/15/2025 Number Present: 113 Completed Date: 1/15/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding an alleged violation of child care requirements. The allegation is as follows: Soiled diapers are not changed as required. Children are not treated in a nurturing and caring manner. Children are handled in a rough manner. The program currently operates with a Three Star License issued July 20, 2022, earning 5 points in staff education, 2 points in program standards, and 1 quality point in the programmatic option. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. Prior to the visit the compliance history score was 94%. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed and contained all the required information. Additionally, I observed the indoor and outdoor space used by the children. Children were observed in free play with age-appropriate materials and activities indoors, eating lunch, and preparing for rest time. Staff/child interactions were appropriate and nurturing. Staff child ratios were monitored and found as follows: Space 1 – two year olds – 2:16 Space 2 – one year olds – 2:9 Space 4 –one year olds – 2:10 Space 5 – infants – 2:9 Space 6 – infants – 2:9 Space 7 – one year olds – 2:6 Space 8 – two year olds – 2:12 Space 9 – three/four year olds – 1:12 Space 10 – four/five year olds – 2:12 Space 11 – three/four year olds – 1:8 Space 12 – three/four year olds – 1:10 Allegation 1: Soiled diapers are not changed as required. ***Twelve (12) staff were interviewed today regarding procedures and practices pertaining to soiled diapers. All staff reported that children are changed right after lunch before nap time and changed immediately when they wake up after nap. Staff reported walking around the classroom and actively supervising children at nap time and if children are awake and need to be changed, they are. On Monday, January 13, 2025, a parent picked up her child at 1:00 pm. She stated her child was awake and his diaper was soiled. Staff reported that they had changed the child 30 minutes prior to him being picked up and they did not notice he needed to be changed. Staff reported that they visually check diapers hourly and change children every two hours or as needed. Since the child was changed 30 minutes prior to being picked up and staff reported checking him within the policy and procedures there are no concerns at this time with soiled diapers not being changed as required. Based on observations, staff report, and my investigation this allegation is not substantiated. Allegation 2: Children are not treated in a nurturing and caring manner. ***Twelve (12) staff members were interviewed today. Eight (8) staff members reported concerns with a teacher assistant in space 1 not responding to children in a nurturing and caring manner. Staff reported they have heard the teacher assistant raise her voice when giving directives such as using the bathroom, have heard the teacher assistant make remarks that the children in her care are “crybabies”, or they are “spoiled brats”. Staff also reported that the teacher assistant is dismissive when children are upset, and she tells them to stop crying then walks past the children. It was reported that this teacher does not comfort children when they are upset and crying. Based on information received from interviewed staff and my investigation, the finding regarding the allegation of a child not being tended to in a nurturing and caring manner was substantiated. Allegation 3: Children are handled in a rough manner. ***Twelve (12) staff members were interviewed today, and none reported any concerns with staff handling children in a rough manner. During my observations, I did not witness any children being handled roughly. Based on information staff report, observations, and my investigation this allegation was not substantiated. The following violation was observed. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Eight (8) staff reported a teacher assistant frequently raises her voice at the children when giving directives, she does not comfort children when they are crying, and she has stated that the children are "cry babies" and "spoiled brats". G.S. 110-91(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 29, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Child care rules not only prohibit the use of inappropriate discipline but require all children be attended to in a nurturing and appropriate manner, and in keeping with the child’s developmental needs. Staff should protect children from threats, give them opportunities for early learning, through interactions that are emotionally supportive and responsive. Some examples of nurturing behavior are: being fully present in your interactions with children (verbally and non-verbally), validating their feelings, providing physical affection and comfort when sought, laughing and playing games, providing safe mental, physical and social challenges that promote healthy growth and development. Children who are adequately nurtured feel more secure, which leads to the healthy development of self-esteem. Nurturing care is essential for child development and lays the foundation for life-long health and well-being and builds human capital in the child today, the adolescent and adult tomorrow, and in the next generation in the future. Today we discussed reviewing your center policy in regard to nurture/care/treatment of children. We also discussed contacting Region 4/PUZZLES to see if they can provide a training to your staff. Below is their contact information: ccrr.region4@sccnc.edu (910)642-8189 Due to the nature and severity of the violation, a follow-up visit will be conducted, and an administrative action may be warranted. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov or Lynette Robbins, Licensing Supervisor, 910-824-0235, lynette.robbins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: 0125-159L Visit Date: 1/15/2025 Number Present: 113 Completed Date: 1/15/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding an alleged violation of child care requirements. The allegation is as follows: Soiled diapers are not changed as required. Children are not treated in a nurturing and caring manner. Children are handled in a rough manner. The program currently operates with a Three Star License issued July 20, 2022, earning 5 points in staff education, 2 points in program standards, and 1 quality point in the programmatic option. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. Prior to the visit the compliance history score was 94%. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed and contained all the required information. Additionally, I observed the indoor and outdoor space used by the children. Children were observed in free play with age-appropriate materials and activities indoors, eating lunch, and preparing for rest time. Staff/child interactions were appropriate and nurturing. Staff child ratios were monitored and found as follows: Space 1 – two year olds – 2:16 Space 2 – one year olds – 2:9 Space 4 –one year olds – 2:10 Space 5 – infants – 2:9 Space 6 – infants – 2:9 Space 7 – one year olds – 2:6 Space 8 – two year olds – 2:12 Space 9 – three/four year olds – 1:12 Space 10 – four/five year olds – 2:12 Space 11 – three/four year olds – 1:8 Space 12 – three/four year olds – 1:10 Allegation 1: Soiled diapers are not changed as required. ***Twelve (12) staff were interviewed today regarding procedures and practices pertaining to soiled diapers. All staff reported that children are changed right after lunch before nap time and changed immediately when they wake up after nap. Staff reported walking around the classroom and actively supervising children at nap time and if children are awake and need to be changed, they are. On Monday, January 13, 2025, a parent picked up her child at 1:00 pm. She stated her child was awake and his diaper was soiled. Staff reported that they had changed the child 30 minutes prior to him being picked up and they did not notice he needed to be changed. Staff reported that they visually check diapers hourly and change children every two hours or as needed. Since the child was changed 30 minutes prior to being picked up and staff reported checking him within the policy and procedures there are no concerns at this time with soiled diapers not being changed as required. Based on observations, staff report, and my investigation this allegation is not substantiated. Allegation 2: Children are not treated in a nurturing and caring manner. ***Twelve (12) staff members were interviewed today. Eight (8) staff members reported concerns with a teacher assistant in space 1 not responding to children in a nurturing and caring manner. Staff reported they have heard the teacher assistant raise her voice when giving directives such as using the bathroom, have heard the teacher assistant make remarks that the children in her care are “crybabies”, or they are “spoiled brats”. Staff also reported that the teacher assistant is dismissive when children are upset, and she tells them to stop crying then walks past the children. It was reported that this teacher does not comfort children when they are upset and crying. Based on information received from interviewed staff and my investigation, the finding regarding the allegation of a child not being tended to in a nurturing and caring manner was substantiated. Allegation 3: Children are handled in a rough manner. ***Twelve (12) staff members were interviewed today, and none reported any concerns with staff handling children in a rough manner. During my observations, I did not witness any children being handled roughly. Based on information staff report, observations, and my investigation this allegation was not substantiated. The following violation was observed. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Eight (8) staff reported a teacher assistant frequently raises her voice at the children when giving directives, she does not comfort children when they are crying, and she has stated that the children are "cry babies" and "spoiled brats". G.S. 110-91(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 29, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Child care rules not only prohibit the use of inappropriate discipline but require all children be attended to in a nurturing and appropriate manner, and in keeping with the child’s developmental needs. Staff should protect children from threats, give them opportunities for early learning, through interactions that are emotionally supportive and responsive. Some examples of nurturing behavior are: being fully present in your interactions with children (verbally and non-verbally), validating their feelings, providing physical affection and comfort when sought, laughing and playing games, providing safe mental, physical and social challenges that promote healthy growth and development. Children who are adequately nurtured feel more secure, which leads to the healthy development of self-esteem. Nurturing care is essential for child development and lays the foundation for life-long health and well-being and builds human capital in the child today, the adolescent and adult tomorrow, and in the next generation in the future. Today we discussed reviewing your center policy in regard to nurture/care/treatment of children. We also discussed contacting Region 4/PUZZLES to see if they can provide a training to your staff. Below is their contact information: ccrr.region4@sccnc.edu (910)642-8189 Due to the nature and severity of the violation, a follow-up visit will be conducted, and an administrative action may be warranted. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov or Lynette Robbins, Licensing Supervisor, 910-824-0235, lynette.robbins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: 0724-314L Visit Date: 7/31/2024 Number Present: 124 Completed Date: 7/31/2024 Age: From 0 To 12 Total Minutes: 75 Time In: 10:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding an alleged violation of child care requirements. The allegation is as follows: There is a concern that staff did not interact with a child in a nurturing and caring manner. The program currently operates with a Three Star License issued July 20, 2022 earning 5 points in staff education, 2 points in program standards, and 1 quality point in the programmatic option. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. Prior to the visit the compliance history score was 96%. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed and contained all the required information. Additionally, I observed the indoor and outdoor space used by the children. Children were observed in free play with age-appropriate materials and activities both indoors and outdoors. Staff/child interactions were appropriate and nurturing. Staff child ratios were monitored and found as follows: Space 1 – two year olds – 2:12 Space 2 – one year olds – 2:9 Space 4 –one year olds – 2:11 Space 5 – infants – 2:8 Space 6 – infants – 2:8 Space 7 – one year olds – 2:11 Space 8 – two year olds – 2:13 Space 9 – four year olds – 1:13 Space 10 – four/five year olds – 2:9 Space 11 – three/four year olds – 1:10 Space 12 – three/four year olds – 2:8 Space 13 – school age – 1:12 Allegation: There is a concern that staff did not interact with a child in a nurturing and caring manner. **On July 25, 2024 a report was received and the report stated that on July 23, 2024, at approximately 5:30 pm there was an incident in a classroom that cares for children 4 years of age. A child, 4 years of age, was upset and crawled under a table. The staff member assigned to that classroom grabbed the child under the arms and tried to scoot her out from under the table. Then the staff member placed the child near the classroom door and then told the teacher in the classroom next door that she was done, and she was going to have to watch the child. Administration spoke with two parents who witnessed the event and spoke to the staff member that witnessed the event and all reported that the staff member’s tone was excessive. It is unknown why the child was upset and crawled under the table. The staff member who spoke in an excessive tone to the child was terminated for her behavior. Today I interviewed the floater in building 2 that witnessed the incident. She stated the lead teacher in space 9 aggressively placed a child at her doorway and yelled screamed, “I am sick of you crawling under tables.” The floater stated that the child was crying and walked back into the classroom. Two parents arriving to pick up their children also witnessed the incident. Video surveillance in the back building is currently off-line. Based on information received from interviewed staff and my investigation, the finding regarding the allegation of a child not being tended to in a nurturing and caring manner was substantiated. The following violation was observed. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On July 23, 2024, the lead teacher in space 9 forcefully placed a child onto her bottom by the doorway and screamed, "I am tired of you crawling under the tables." G.S. 110-91(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 14, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Child care rules not only prohibit the use of inappropriate discipline but require all children be attended to in a nurturing and appropriate manner. This can only be achieved when staff members recognize and accept age-appropriate behaviors, and respond in ways consistent with what is developmentally appropriate for each child. Understanding the stages of children’s development is critical; for example, those that cry may not have the verbal ability to express their needs and/or wants; or, they may not have the skills yet to do so. Recognizing this will minimize staff member’s tendencies to become frustrated and use harsh tones or verbal directives with young children who are simply engaging in age-appropriate behaviors. Once you understand that certain challenging behaviors are “typical,” it should allow you to respond in a nurturing and appropriate manner. You must keep your frustration in check by reminding yourself that children are not born knowing how to control and process their emotions; this is learned through caregiver interactions, guidance, and experience over time. Help toddlers navigate their emotions. Recognize and name feelings, then offer guidance on how to manage them. Suggest jumping up and down or visiting the cozy area. Empathize with their feelings and provide acceptable choices to help them feel in control. Comfort them with warm, physical contact, or give them a safe space to work through their negative emotions. Due to the nature and severity of the violation, a follow-up visit will be conducted and an administrative action may be warranted. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov or Lynette Robbins, Licensing Supervisor, 910-824-0235, lynette.robbins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: 0724-314L Visit Date: 7/31/2024 Number Present: 124 Completed Date: 7/31/2024 Age: From 0 To 12 Total Minutes: 75 Time In: 10:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding an alleged violation of child care requirements. The allegation is as follows: There is a concern that staff did not interact with a child in a nurturing and caring manner. The program currently operates with a Three Star License issued July 20, 2022 earning 5 points in staff education, 2 points in program standards, and 1 quality point in the programmatic option. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. Prior to the visit the compliance history score was 96%. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed and contained all the required information. Additionally, I observed the indoor and outdoor space used by the children. Children were observed in free play with age-appropriate materials and activities both indoors and outdoors. Staff/child interactions were appropriate and nurturing. Staff child ratios were monitored and found as follows: Space 1 – two year olds – 2:12 Space 2 – one year olds – 2:9 Space 4 –one year olds – 2:11 Space 5 – infants – 2:8 Space 6 – infants – 2:8 Space 7 – one year olds – 2:11 Space 8 – two year olds – 2:13 Space 9 – four year olds – 1:13 Space 10 – four/five year olds – 2:9 Space 11 – three/four year olds – 1:10 Space 12 – three/four year olds – 2:8 Space 13 – school age – 1:12 Allegation: There is a concern that staff did not interact with a child in a nurturing and caring manner. **On July 25, 2024 a report was received and the report stated that on July 23, 2024, at approximately 5:30 pm there was an incident in a classroom that cares for children 4 years of age. A child, 4 years of age, was upset and crawled under a table. The staff member assigned to that classroom grabbed the child under the arms and tried to scoot her out from under the table. Then the staff member placed the child near the classroom door and then told the teacher in the classroom next door that she was done, and she was going to have to watch the child. Administration spoke with two parents who witnessed the event and spoke to the staff member that witnessed the event and all reported that the staff member’s tone was excessive. It is unknown why the child was upset and crawled under the table. The staff member who spoke in an excessive tone to the child was terminated for her behavior. Today I interviewed the floater in building 2 that witnessed the incident. She stated the lead teacher in space 9 aggressively placed a child at her doorway and yelled screamed, “I am sick of you crawling under tables.” The floater stated that the child was crying and walked back into the classroom. Two parents arriving to pick up their children also witnessed the incident. Video surveillance in the back building is currently off-line. Based on information received from interviewed staff and my investigation, the finding regarding the allegation of a child not being tended to in a nurturing and caring manner was substantiated. The following violation was observed. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On July 23, 2024, the lead teacher in space 9 forcefully placed a child onto her bottom by the doorway and screamed, "I am tired of you crawling under the tables." G.S. 110-91(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 14, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Child care rules not only prohibit the use of inappropriate discipline but require all children be attended to in a nurturing and appropriate manner. This can only be achieved when staff members recognize and accept age-appropriate behaviors, and respond in ways consistent with what is developmentally appropriate for each child. Understanding the stages of children’s development is critical; for example, those that cry may not have the verbal ability to express their needs and/or wants; or, they may not have the skills yet to do so. Recognizing this will minimize staff member’s tendencies to become frustrated and use harsh tones or verbal directives with young children who are simply engaging in age-appropriate behaviors. Once you understand that certain challenging behaviors are “typical,” it should allow you to respond in a nurturing and appropriate manner. You must keep your frustration in check by reminding yourself that children are not born knowing how to control and process their emotions; this is learned through caregiver interactions, guidance, and experience over time. Help toddlers navigate their emotions. Recognize and name feelings, then offer guidance on how to manage them. Suggest jumping up and down or visiting the cozy area. Empathize with their feelings and provide acceptable choices to help them feel in control. Comfort them with warm, physical contact, or give them a safe space to work through their negative emotions. Due to the nature and severity of the violation, a follow-up visit will be conducted and an administrative action may be warranted. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov or Lynette Robbins, Licensing Supervisor, 910-824-0235, lynette.robbins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 5/28/2024 Number Present: 95 Completed Date: 5/28/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 08:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance. Jeri Barker, Assistant Director, assisted me with the visit. The program currently operates with a 3-star license issued July 20, 2022, earning 3 points in program standards, 5 points in staff education, and 1 quality. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. The last annual compliance visit was conducted July 12, 2022. Prior to the visit the compliance history score was 93%. According to the NC Secretary of State website the corporation, Miss Marta’s Inc. is current and active. The last sanitation inspection was October 30, 2023, and the facility got a Superior rating. The last fire inspection was June 15, 2023, and the facility is approved for daytime care only. Children were observed in licensed spaces. Activity plans were posted and aligned in NC Early Childhood Foundations. Age-appropriate materials and activities were present and available for free play. All outdoor spaces were monitored and found in compliance. Children were observed in free play in all indoor licensed spaces. Seven (7) new staff have been hired since the last monitoring visit. Playgrounds surfacing was recently replenished. Lunch is provided by Catering Thyme and today’s lunch consisted of chicken parm, pasta, green beans, pears, and milk. The following violations were observed today. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. In space 4, multiple diaper cream, sunscreen, and bug spray permission forms did not have specific information listed. Such as how much, how often, and the specific names of the over the counter ointments/sprays. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Leftover diaper cream in space 9 was not returned to the parent or discarded after the course of the treatment. .0803(12) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 11, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: April Lester PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: When no longer needed by the child, or when the child withdraws from the program, all medications should be returned to the child’s parent/guardian or disposed of after an attempt to reach parent/guardian within 72 hours of completion of treatment. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggested that you review medication requirements with staff and periodically check behind them to ensure all requirements are met. At the completion of the visit, this visit summary was reviewed, signed, and left with you today. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov or Lynette Robbins, Licensing Supervisor, 910-824-0235, Lynette.Robbins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 5/28/2024 Number Present: 95 Completed Date: 5/28/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 08:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance. Jeri Barker, Assistant Director, assisted me with the visit. The program currently operates with a 3-star license issued July 20, 2022, earning 3 points in program standards, 5 points in staff education, and 1 quality. Restrictions on the permit include: daytime care only; limited to twelve hours of operation daily; and meets enhanced space. The last annual compliance visit was conducted July 12, 2022. Prior to the visit the compliance history score was 93%. According to the NC Secretary of State website the corporation, Miss Marta’s Inc. is current and active. The last sanitation inspection was October 30, 2023, and the facility got a Superior rating. The last fire inspection was June 15, 2023, and the facility is approved for daytime care only. Children were observed in licensed spaces. Activity plans were posted and aligned in NC Early Childhood Foundations. Age-appropriate materials and activities were present and available for free play. All outdoor spaces were monitored and found in compliance. Children were observed in free play in all indoor licensed spaces. Seven (7) new staff have been hired since the last monitoring visit. Playgrounds surfacing was recently replenished. Lunch is provided by Catering Thyme and today’s lunch consisted of chicken parm, pasta, green beans, pears, and milk. The following violations were observed today. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. In space 4, multiple diaper cream, sunscreen, and bug spray permission forms did not have specific information listed. Such as how much, how often, and the specific names of the over the counter ointments/sprays. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Leftover diaper cream in space 9 was not returned to the parent or discarded after the course of the treatment. .0803(12) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 11, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: April Lester PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: When no longer needed by the child, or when the child withdraws from the program, all medications should be returned to the child’s parent/guardian or disposed of after an attempt to reach parent/guardian within 72 hours of completion of treatment. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Prescription medications must also be in the original container with the pharmacy label attached. Today I suggested that you review medication requirements with staff and periodically check behind them to ensure all requirements are met. At the completion of the visit, this visit summary was reviewed, signed, and left with you today. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov or Lynette Robbins, Licensing Supervisor, 910-824-0235, Lynette.Robbins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE LEARNING TREE Facility ID: 65000843 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 12/11/2023 Number Present: 93 Completed Date: 12/11/2023 Age: From 0 To 5 Total Minutes: 75 Time In: 09:45 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, JC Elrod, Director, assisted me with the visit. Your program currently operates with a 3-star license issued July 20, 2022 earing 5 points in the education component, 3 points in the program standards component meeting enhanced space and 1 quality point having a staff benefits package and an infrastructure of parent involvement. The center's compliance history was reviewed with the operator. The program’s compliance history was 93 percent as of December 11, 2023. The NC Secretary of State website was reviewed today and Miss Marta’s, Inc. was listed as current- active. Child Care Consultant, April Bosse, assisted with today's visit. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time talking about calendars and presents, free play in activity areas with blocks and manipulatives, outside on swings and climbing structures, and personal care routines. Infants were engaged in tummy time, napping, exploring the environment, and feedings. Sleep checks were completed, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Activity plans were current, posted, and reflected NC Early Childhood Foundations. Files for new staff were reviewed. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Fire and sanitation inspections remain current. Three violations were observed today. One was corrected during the visit and the other must be corrected immediately. The violations are as follows: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Aerosol food coloring was observed in unlocked storage in space 1. Administration remvoved this item immediately. .2820(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. Technical Assistance: All aerosol products must be kept in locked storage at all times. Staff must model appropriate eating and drinking behaviors in front of the children at all times. Annual license fees are due. There are a few other changes to the Annual License Fee process: -All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. -All invoices will be emailed by December 1, 2023 and will include the invoice number and total amount due. -All payments are due no later than December 31, 2023. Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov At the completion of the visit, this visit summary was reviewed, signed, and emailed to you. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov or Lynette Robbins, Licensing Supervisor, 910-824-0235, Lynette.Robbins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times