Susan's Daycare

G.S. 110-90 · Violation

Name of Operation: SUSAN'S DAYCARE Facility ID: 65001078 Consultant: APRIL LESTER Operation Type: Family CC Home Case Number: Visit Date: 12/1/2025 Number Present: 4 Completed Date: 12/1/2025 Age: From 0 To 3 Total Minutes: 75 Time In: 09:00 AM Time Out: 10:15 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. This program currently operates with a 3 star rated license issued January 18, 2024, earning 2 points in program standards, 4 points in staff education, and 1 quality point in the programmatic option. Restrictions on the permit include: daytime care only; maximum of 5 preschool children at any time; limited to 12 hours of operation; outside play in front yard only; serves no more than 2 infants under 1 year of age; and fireplace/woodstove not used during operating hours. Prior to the visit the compliance history score was 100%. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. All licensed spaces were monitored today. Children were observed in free play with age-appropriate materials and activities. The activity plan was current and aligned with North Carolina Early Childhood Foundations. You had informal conversations with the children and engaged in play. Lunch for today consisted of salmon, rice, broccoli, bananas, rolls, and milk. The playroom was arranged had included materials from literacy, blocks, dramatic play, manipulative, music, and writing. A variety of age-appropriate learning materials were accessible and observed. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There was one violation observed today. Violation must be corrected immediately. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provider has not successfully attached her and her family members who reside in the home to the ABCMS facility portal. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance: The ABCMS portal guide was emailed to you again today. Please follow the steps to attach you and follow the steps. If you still have issues, please reach out to your peers for guidance. Other Information: CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on 05/16/2023. Water testing must be completed every three (3) years. • Lead-Based Paint-No results • Asbestos- No results Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. Eddy has not completed the training and has entered her family members. This information should be updated in ABCMS on an ongoing basis as staff/household members are hired/change and when their employment is terminated or they vacate the home. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. Choosing a Pathway to the Stars The new rules related to the star rated license system (QRIS) have been approved. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition has begun and the following informational opportunities are available to you: •You can review the rule roll out module in the DCDEE e-learning Moodle platform and •If you were unable to attend the recent webinars regarding Choosing a Pathway to the Stars, the sessions were recorded and will be posted on the QRIS Modernization page. •In September, child care consultants hosted in-person facility operator/administrator meetings within the counties they serve to provide additional guidance on the changes, the transition plan and timeline. If you were unable to attend, reach out to me so we can review the information. •Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! Today Ms. Eddy and I had a conversation on the facility’s plan, which is to reduce to 1 star. That document is attached to this visit summary. Remember! You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Reminders - For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ Documentation was completed electronically on site, signed, and left with you today. Please remember it is your responsibility to always comply with all child care rules and requirements. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SUSAN'S DAYCARE Facility ID: 65001078 Consultant: APRIL LESTER Operation Type: Family CC Home Case Number: Visit Date: 12/1/2025 Number Present: 4 Completed Date: 12/1/2025 Age: From 0 To 3 Total Minutes: 75 Time In: 09:00 AM Time Out: 10:15 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. This program currently operates with a 3 star rated license issued January 18, 2024, earning 2 points in program standards, 4 points in staff education, and 1 quality point in the programmatic option. Restrictions on the permit include: daytime care only; maximum of 5 preschool children at any time; limited to 12 hours of operation; outside play in front yard only; serves no more than 2 infants under 1 year of age; and fireplace/woodstove not used during operating hours. Prior to the visit the compliance history score was 100%. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. All licensed spaces were monitored today. Children were observed in free play with age-appropriate materials and activities. The activity plan was current and aligned with North Carolina Early Childhood Foundations. You had informal conversations with the children and engaged in play. Lunch for today consisted of salmon, rice, broccoli, bananas, rolls, and milk. The playroom was arranged had included materials from literacy, blocks, dramatic play, manipulative, music, and writing. A variety of age-appropriate learning materials were accessible and observed. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There was one violation observed today. Violation must be corrected immediately. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provider has not successfully attached her and her family members who reside in the home to the ABCMS facility portal. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance: The ABCMS portal guide was emailed to you again today. Please follow the steps to attach you and follow the steps. If you still have issues, please reach out to your peers for guidance. Other Information: CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on 05/16/2023. Water testing must be completed every three (3) years. • Lead-Based Paint-No results • Asbestos- No results Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. Eddy has not completed the training and has entered her family members. This information should be updated in ABCMS on an ongoing basis as staff/household members are hired/change and when their employment is terminated or they vacate the home. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. Choosing a Pathway to the Stars The new rules related to the star rated license system (QRIS) have been approved. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition has begun and the following informational opportunities are available to you: •You can review the rule roll out module in the DCDEE e-learning Moodle platform and •If you were unable to attend the recent webinars regarding Choosing a Pathway to the Stars, the sessions were recorded and will be posted on the QRIS Modernization page. •In September, child care consultants hosted in-person facility operator/administrator meetings within the counties they serve to provide additional guidance on the changes, the transition plan and timeline. If you were unable to attend, reach out to me so we can review the information. •Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! Today Ms. Eddy and I had a conversation on the facility’s plan, which is to reduce to 1 star. That document is attached to this visit summary. Remember! You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Reminders - For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ Documentation was completed electronically on site, signed, and left with you today. Please remember it is your responsibility to always comply with all child care rules and requirements. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times