Primrose School Of North Wilmington

10A NCAC 09 .0701 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: Visit Date: 9/23/2025 Number Present: 106 Completed Date: 9/23/2025 Age: From 0 To 5 Total Minutes: 190 Time In: 08:50 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. This facility was issued a One Star license on April 10, 2024. Prior to this visit, the facility’s eighteen-month compliance history was 93%. According to the Secretary of State’s website, the corporation’s status, Ace Learning Two, LLC, is current and active. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on October 03, 2024. Sanitation Inspection – 07/01/2025 - Superior classification Fire Inspection – 09/02/2025 - Facility was approved for daytime care only M. Biddle, Administrator, was present and available for consultation. All indoor and outdoor spaces approved for use with children were visited today. Infants in spaces 1 and 2 received care based on individual needs, including diapering, feeding and napping routines. Infants not involved in routine care were observed being held by caregivers or moving about the room, playing freely. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. Children in spaces were observed 3, and 5-6 were engaged in outdoor gross motor play. Children in spaces 4, 9-11 were seated down for morning group time. Children in space 7 were changing clothes in preparation for water play on the splash pad, located on the premises. Children in space 8 were engaged in free play, accessing a variety of age-appropriate materials. Positive interactions were observed. Morning snack consisted of Belvita cookies, peaches, and water. Lunch planned for the day consisted of lasagna, green beans, blue/black berry mix, and milk. The following violations were observed and must be corrected immediately. Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 3, a Nystatin diaper cream was not stored in the original container with written instructions. .0803(2)(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member, hired on September 2, 2025, did not have a medical report on file prior to employment. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 03, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE REGARDING VIOLATIONS CITED: Regarding medications - All prescribed medication should be kept in the original container. When no longer needed by the child, or when the child withdraws from the program, all medications should be returned to the child’s parent/guardian or disposed of after an attempt to reach parent/guardian within 72 hours of completion of treatment. Regarding medical reports – Child care rules require that a medical report is on file prior to employment that was signed by a health care professional unless a medical report that is less than 12 months can be provided. Moving forward, ensure all staff members are providing you with the required documentation prior to their first day of employment at your program. REMINDERS: A fire drill is due in September. Make sure all forms with a signature line are signed by employees and staff members upon completion. As discussed today, preschool-aged children should be supervised at all times, even during toileting routines. Make sure staff members leave the doors open enough to be able to see and hear the children as they complete daily routines. J. Schmidt, hired on August 18, 2025, must complete ITS-SIDS training before or by November 18, 2025, to maintain compliance with working in the infant classroom. J. Stout’s criminal background qualification letter expires on October 28, 2025. Ensure that a new letter is received and on file prior to expiration of current one. Regarding the Pathways to the Stars – Currently, this program operates with a One-Star license. Ms. Biddle was present at the provider meeting held on September 16, 2025. Today, we briefly reviewed the pathway options again: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Educational requirements were also reviewed. Based on today’s conversation, the program chose to pursue Pathway 3 - accreditation through Cognia. Ms. Biddle is familiar with this process and is aware to keep me posted as things progress. According to the Clean Classrooms for Carolina Kids website, information for your facility is as follows: • Water Testing-Completed on February 27, 2025. Water testing must be completed every three (3) years. • Lead-Based Paint-No hazards • Asbestos-No hazards Regarding the ABCMS Portal - As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. Be reminded that you have five (5) business days from the date of hire/termination to add/remove staff from the portal. Regarding NC DCDEE Updates - Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed, signed and a copy was left with you. Feel free to reach me with questions/ concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: Visit Date: 9/23/2025 Number Present: 106 Completed Date: 9/23/2025 Age: From 0 To 5 Total Minutes: 190 Time In: 08:50 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. This facility was issued a One Star license on April 10, 2024. Prior to this visit, the facility’s eighteen-month compliance history was 93%. According to the Secretary of State’s website, the corporation’s status, Ace Learning Two, LLC, is current and active. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on October 03, 2024. Sanitation Inspection – 07/01/2025 - Superior classification Fire Inspection – 09/02/2025 - Facility was approved for daytime care only M. Biddle, Administrator, was present and available for consultation. All indoor and outdoor spaces approved for use with children were visited today. Infants in spaces 1 and 2 received care based on individual needs, including diapering, feeding and napping routines. Infants not involved in routine care were observed being held by caregivers or moving about the room, playing freely. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. Children in spaces were observed 3, and 5-6 were engaged in outdoor gross motor play. Children in spaces 4, 9-11 were seated down for morning group time. Children in space 7 were changing clothes in preparation for water play on the splash pad, located on the premises. Children in space 8 were engaged in free play, accessing a variety of age-appropriate materials. Positive interactions were observed. Morning snack consisted of Belvita cookies, peaches, and water. Lunch planned for the day consisted of lasagna, green beans, blue/black berry mix, and milk. The following violations were observed and must be corrected immediately. Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 3, a Nystatin diaper cream was not stored in the original container with written instructions. .0803(2)(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member, hired on September 2, 2025, did not have a medical report on file prior to employment. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 03, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE REGARDING VIOLATIONS CITED: Regarding medications - All prescribed medication should be kept in the original container. When no longer needed by the child, or when the child withdraws from the program, all medications should be returned to the child’s parent/guardian or disposed of after an attempt to reach parent/guardian within 72 hours of completion of treatment. Regarding medical reports – Child care rules require that a medical report is on file prior to employment that was signed by a health care professional unless a medical report that is less than 12 months can be provided. Moving forward, ensure all staff members are providing you with the required documentation prior to their first day of employment at your program. REMINDERS: A fire drill is due in September. Make sure all forms with a signature line are signed by employees and staff members upon completion. As discussed today, preschool-aged children should be supervised at all times, even during toileting routines. Make sure staff members leave the doors open enough to be able to see and hear the children as they complete daily routines. J. Schmidt, hired on August 18, 2025, must complete ITS-SIDS training before or by November 18, 2025, to maintain compliance with working in the infant classroom. J. Stout’s criminal background qualification letter expires on October 28, 2025. Ensure that a new letter is received and on file prior to expiration of current one. Regarding the Pathways to the Stars – Currently, this program operates with a One-Star license. Ms. Biddle was present at the provider meeting held on September 16, 2025. Today, we briefly reviewed the pathway options again: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Educational requirements were also reviewed. Based on today’s conversation, the program chose to pursue Pathway 3 - accreditation through Cognia. Ms. Biddle is familiar with this process and is aware to keep me posted as things progress. According to the Clean Classrooms for Carolina Kids website, information for your facility is as follows: • Water Testing-Completed on February 27, 2025. Water testing must be completed every three (3) years. • Lead-Based Paint-No hazards • Asbestos-No hazards Regarding the ABCMS Portal - As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. Be reminded that you have five (5) business days from the date of hire/termination to add/remove staff from the portal. Regarding NC DCDEE Updates - Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed, signed and a copy was left with you. Feel free to reach me with questions/ concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: Visit Date: 9/23/2025 Number Present: 106 Completed Date: 9/23/2025 Age: From 0 To 5 Total Minutes: 190 Time In: 08:50 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. This facility was issued a One Star license on April 10, 2024. Prior to this visit, the facility’s eighteen-month compliance history was 93%. According to the Secretary of State’s website, the corporation’s status, Ace Learning Two, LLC, is current and active. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on October 03, 2024. Sanitation Inspection – 07/01/2025 - Superior classification Fire Inspection – 09/02/2025 - Facility was approved for daytime care only M. Biddle, Administrator, was present and available for consultation. All indoor and outdoor spaces approved for use with children were visited today. Infants in spaces 1 and 2 received care based on individual needs, including diapering, feeding and napping routines. Infants not involved in routine care were observed being held by caregivers or moving about the room, playing freely. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. Children in spaces were observed 3, and 5-6 were engaged in outdoor gross motor play. Children in spaces 4, 9-11 were seated down for morning group time. Children in space 7 were changing clothes in preparation for water play on the splash pad, located on the premises. Children in space 8 were engaged in free play, accessing a variety of age-appropriate materials. Positive interactions were observed. Morning snack consisted of Belvita cookies, peaches, and water. Lunch planned for the day consisted of lasagna, green beans, blue/black berry mix, and milk. The following violations were observed and must be corrected immediately. Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 3, a Nystatin diaper cream was not stored in the original container with written instructions. .0803(2)(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member, hired on September 2, 2025, did not have a medical report on file prior to employment. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 03, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE REGARDING VIOLATIONS CITED: Regarding medications - All prescribed medication should be kept in the original container. When no longer needed by the child, or when the child withdraws from the program, all medications should be returned to the child’s parent/guardian or disposed of after an attempt to reach parent/guardian within 72 hours of completion of treatment. Regarding medical reports – Child care rules require that a medical report is on file prior to employment that was signed by a health care professional unless a medical report that is less than 12 months can be provided. Moving forward, ensure all staff members are providing you with the required documentation prior to their first day of employment at your program. REMINDERS: A fire drill is due in September. Make sure all forms with a signature line are signed by employees and staff members upon completion. As discussed today, preschool-aged children should be supervised at all times, even during toileting routines. Make sure staff members leave the doors open enough to be able to see and hear the children as they complete daily routines. J. Schmidt, hired on August 18, 2025, must complete ITS-SIDS training before or by November 18, 2025, to maintain compliance with working in the infant classroom. J. Stout’s criminal background qualification letter expires on October 28, 2025. Ensure that a new letter is received and on file prior to expiration of current one. Regarding the Pathways to the Stars – Currently, this program operates with a One-Star license. Ms. Biddle was present at the provider meeting held on September 16, 2025. Today, we briefly reviewed the pathway options again: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Educational requirements were also reviewed. Based on today’s conversation, the program chose to pursue Pathway 3 - accreditation through Cognia. Ms. Biddle is familiar with this process and is aware to keep me posted as things progress. According to the Clean Classrooms for Carolina Kids website, information for your facility is as follows: • Water Testing-Completed on February 27, 2025. Water testing must be completed every three (3) years. • Lead-Based Paint-No hazards • Asbestos-No hazards Regarding the ABCMS Portal - As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. Be reminded that you have five (5) business days from the date of hire/termination to add/remove staff from the portal. Regarding NC DCDEE Updates - Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed, signed and a copy was left with you. Feel free to reach me with questions/ concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: Visit Date: 10/3/2024 Number Present: 83 Completed Date: 10/3/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 08:50 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. This facility was issued a One Star license issued on April 10, 2024. Prior to this visit, the facility’s eighteen-month compliance history was 94%. According to the Secretary of State’s website, the corporation’s status, Ace Learning Two, LLC, is current and active. This is the first annual compliance visit since the program became licensed. Sanitation Inspection – 6/11/2024 - Superior classification Fire Inspection – 10/2/2024 - Facility was approved for daytime care only K. Gragg, Administrator, was present and available for consultation. All indoor and outdoor spaces approved for use with children were visited today. Infants in spaces 1 and 2 received care based on individual needs, including diapering, feeding and napping routines. Infants not involved in routine care were observed being held by caregivers or moving about the room, playing freely. Children in spaces 3-4, 6, 7-8 were observed during outdoor play. Children in space 5 were engaged in free play, accessing a variety of age-appropriate materials. Children in spaces 10 and 11 were seated on the carpet and engaged in morning group time. Space 9 is not currently in use. Morning snack consisted of cheese toast, blackberries and water. The following violations were observed and mut be corrected immediately. Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. A staff member, hired as a cook on 9/25/2023, did not complete the criminal background check process. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member, hired on 6/12/2024, did not complete FA trainiing within 90 days of employment. One staff member's FA certification expired in June 2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member, hired on 6/12/2024, did not complete CPR trainiing within 90 days of employment. One staff member's CPR certification expired in June 2024. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A staff member, employed since 9/25/2023, did not have a valid criminal background quailification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member, hired on 7/1/2024, did not complet the maltreatment training as required. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 14, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Due to the severity of two of violations cited today, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE REGARDING VIOLATIONS CITED: Criminal Background Check Process/Qualifying Letter - A criminal background check for A. Sessions, Cook has not been completed. Ms. Sessions was hired on September 25, 2023. Ms. Sessions was present today and was asked to leave the premises and not return until the criminal background check process is completed through DCDEE and a valid qualification letter is on file. CPR/FA - For the health and safety of the children, all staff members are required to obtain CPR and First Aid certification and keep it current. Renewing this certification is crucial for staff to be refreshed in first aid and other lifesaving techniques as well as receive the most up to date information. I suggest you set a reminder on your calendar to keep track of expiration dates and/or seek out training from additional approved agencies when staff is not able to attend courses offered locally or at the facility. Maltreatment Training - Remember, the Recognizing and Responding to Suspicions of Child Maltreatment training must be taken at www.preventchildabusenc.org, within 90 days of employment. I encourage you to put a reminder on your calendar upon hiring a new employee to ensure this training is successfully completed within the required timeframe. REMINDERS: A monthly fire drill and playground inspection are due in October. As discussed today, the trained staff member should review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. Regarding the use of sound machines in infant classrooms: There can be concerns that staff members may not be able to hear and respond to sleeping infants and supervise appropriately. Based on the American Academy of Pediatrics, when in use, they should be at a low tone based on the and used according to manufacturer’s guidelines. There should not be multiple sound machines and cords cannot be accessible. Sound machines should be treated like music used during naptime. At the completion of the visit, this visit summary was reviewed, signed and a copy was left with you. Feel free to reach me with questions/ concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: SHEREEN PICKETT Operation Type: Center Case Number: Visit Date: 10/3/2024 Number Present: 83 Completed Date: 10/3/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 08:50 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. This facility was issued a One Star license issued on April 10, 2024. Prior to this visit, the facility’s eighteen-month compliance history was 94%. According to the Secretary of State’s website, the corporation’s status, Ace Learning Two, LLC, is current and active. This is the first annual compliance visit since the program became licensed. Sanitation Inspection – 6/11/2024 - Superior classification Fire Inspection – 10/2/2024 - Facility was approved for daytime care only K. Gragg, Administrator, was present and available for consultation. All indoor and outdoor spaces approved for use with children were visited today. Infants in spaces 1 and 2 received care based on individual needs, including diapering, feeding and napping routines. Infants not involved in routine care were observed being held by caregivers or moving about the room, playing freely. Children in spaces 3-4, 6, 7-8 were observed during outdoor play. Children in space 5 were engaged in free play, accessing a variety of age-appropriate materials. Children in spaces 10 and 11 were seated on the carpet and engaged in morning group time. Space 9 is not currently in use. Morning snack consisted of cheese toast, blackberries and water. The following violations were observed and mut be corrected immediately. Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. A staff member, hired as a cook on 9/25/2023, did not complete the criminal background check process. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member, hired on 6/12/2024, did not complete FA trainiing within 90 days of employment. One staff member's FA certification expired in June 2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member, hired on 6/12/2024, did not complete CPR trainiing within 90 days of employment. One staff member's CPR certification expired in June 2024. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A staff member, employed since 9/25/2023, did not have a valid criminal background quailification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member, hired on 7/1/2024, did not complet the maltreatment training as required. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 14, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Due to the severity of two of violations cited today, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE REGARDING VIOLATIONS CITED: Criminal Background Check Process/Qualifying Letter - A criminal background check for A. Sessions, Cook has not been completed. Ms. Sessions was hired on September 25, 2023. Ms. Sessions was present today and was asked to leave the premises and not return until the criminal background check process is completed through DCDEE and a valid qualification letter is on file. CPR/FA - For the health and safety of the children, all staff members are required to obtain CPR and First Aid certification and keep it current. Renewing this certification is crucial for staff to be refreshed in first aid and other lifesaving techniques as well as receive the most up to date information. I suggest you set a reminder on your calendar to keep track of expiration dates and/or seek out training from additional approved agencies when staff is not able to attend courses offered locally or at the facility. Maltreatment Training - Remember, the Recognizing and Responding to Suspicions of Child Maltreatment training must be taken at www.preventchildabusenc.org, within 90 days of employment. I encourage you to put a reminder on your calendar upon hiring a new employee to ensure this training is successfully completed within the required timeframe. REMINDERS: A monthly fire drill and playground inspection are due in October. As discussed today, the trained staff member should review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. Regarding the use of sound machines in infant classrooms: There can be concerns that staff members may not be able to hear and respond to sleeping infants and supervise appropriately. Based on the American Academy of Pediatrics, when in use, they should be at a low tone based on the and used according to manufacturer’s guidelines. There should not be multiple sound machines and cords cannot be accessible. Sound machines should be treated like music used during naptime. At the completion of the visit, this visit summary was reviewed, signed and a copy was left with you. Feel free to reach me with questions/ concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: JENNIFER DEMPSEY Operation Type: Center Case Number: Visit Date: 2/27/2024 Number Present: 68 Completed Date: 2/27/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s third temporary time period visit. The facility’s Temporary License was issued October 9, 2023 and is valid through April 9, 2023. Restrictions on the permit include a first shift capacity of 200 children ages 0 to 12 years old. According to the North Carolina Secretary of State website, your corporation Ace Learning Two, LLC, is current and active. Child Care Consultant Shereen Pickett was present and assisted with today’s visit. Facility administrator Kayla Gragg were present today and accompanied Ms. Pickett during the facility walk-through. Robert Pearsall with Environmental Health arrived at the conclusion of our visit with two addition staff who are in training. During today’s visit a fire drill was conducted. All staff and children exited the building onto the fenced in playground. The most recent playground inspection was completed February 19, 2024. No new staff are employed therefore staff records were not reviewed today. All indoor and outdoor spaces approved for use with children were visited today. Infants in space 1 received care based on individual needs, including diapering, feeding and napping routines. Safe sleep checks were monitored and found to be in compliance. Toddlers and preschool children in spaces 2-5, and space 8 were engaged in outdoor gross motor play. Preschool-aged children in spaces 6 and 7 were engaged in free play, accessing a variety of age-appropriate materials. Spaces 9-11 are not currently in use. Breakfast served today consisted of biscuits, pineapples and milk. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space 2, seven children, under fifteen months old did not have a feeding plan. 10A NCAC 09 .0902(a) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 8, an epi-pen prescribed for use with a child was not stored in the original labeled container. .0803(2)(a) 847 Parent's medication authorization did not include required information. In spaces 1, 2 and 4, more than five over-the-counter permission forms used for diaper creams were incomplete. Missing information included permission and expiration dates as well as a description of how to apply cream to child. 10A NCAC 09 .0803(4)(6-9) The above violations were observed today. Send me your compliance letter by March 8, 2024 stating how the violations have been corrected and your plan to ensure these violations are not cited in the future. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Prior to today’s visit your 18 month compliance score was 98%. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact your consultant Jennifer Dempsey at 910-824-1447 or Jennifer.dempsey@dhhs.nc.gov. STARS: You have chosen not to apply for a 2-5 star rated license. You understand you may not participate in the North Carolina Child Care Subsidy Program as you have not achieved a minimum of a three star license, as you did not apply for a 2-5 star rated license. You are not currently participating in the subsidy program. You may choose to apply for a 2-5 star rated license at any time in the future. Upon the expiration of your Temporary License, you will be issued a One Star License. Your new One Star License will be effective A new Permit will be issued effective April 10, 2024. Once you receive your new Permit, review it thoroughly to ensure it accurately reflect the facility's information, and then post it. TECHNICAL ASSISTANCE RELATED TO VIOLATIONS CITED: Child Care Rule 10A NCAC 09 .0803 states prescribed medications shall be stored in the original containers in which they were dispensed with the pharmacy labels. The epi-pen in Space eight was not stored in the prescription box with a pharmacy label on the original container. We discussed strategies to manage these issues and ensure the program is maintaining compliance at all times. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Several permission forms reviewed today lacked required information from parents. Today I suggested that you review medication requirements with staff and periodically check behind them to ensure all requirements are met. Infant feeding plans are required for all children up to fifteen months old. The purpose of the plan is to ensure children are being fed in accordance with the parent's wishes. Today, you stated you did not realize this was a requirement for children above one year. We discussed child care requirements related to the feeding plans at length. Moving forward, ensure each child up to fifteen months of age has a current feeding plan and that staff members are following the directions provided by each parent. RATED LICENSE: The facility has chosen not to apply for a 2-5 star rated license. They are aware they may apply at any time. SUBSIDY: The facility does not currently participate in the North Carolina Child Care Subsidy program as no subsidized children are enrolled. The facility is aware to be eligible to participate in the subsidy program in the future they must earn a minimum of 3 stars. REMINDERS: Designated emergency medications shall be stored out of reach of children at least five feet high but are not required to be in locked storage. For purposes of this Rule, designated emergency medications are those that are used or needed for the immediate recovery from a life-threatening event and include Glucagon, epinephrine auto-injector, diazepam rectal installation and albuterol. Today we discussed ensuring that these medications were brought to the playground and kept on the caregivers or stored five feet off the ground and out of reach of children. In space 5, an open bag of potting soil with a “keep out of reach of children” warning was stored on top of a toy shelf accessible to children. As discussed, any item that has “keep out of reach” warning only, must be stored at least five feet above ground. Any item or hazardous material with more than one warning must be locked at all times. Today, runny noses were observed in several spaces. Ensure staff members remain diligent in wiping noses and washing hands throughout the day. As discussed, children’s belongings such as blankets and jackets should not be touching. Remind staff members to use the zoning method while on the playground. Constantly moving about the playground space is important for adequate supervision and ensuring children’s safety as they play. There is a new legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. You must register your facility at www.cleanwaterforcarolinakids.org. Clean Classrooms for Carolina KidsTM is designed to ensure facilities meet all requirements, receive direct support throughout the participation process, and have access to communication resources. You may now use the new Criminal Background Check Provider Portal to view qualification status and print a staff roster to assist with compliance. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Child Care Rules were revised January 1, 2024, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Training modules on the new rules are now available in Moodle under the Child Care Rule Rollout section. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: JENNIFER DEMPSEY Operation Type: Center Case Number: Visit Date: 2/27/2024 Number Present: 68 Completed Date: 2/27/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s third temporary time period visit. The facility’s Temporary License was issued October 9, 2023 and is valid through April 9, 2023. Restrictions on the permit include a first shift capacity of 200 children ages 0 to 12 years old. According to the North Carolina Secretary of State website, your corporation Ace Learning Two, LLC, is current and active. Child Care Consultant Shereen Pickett was present and assisted with today’s visit. Facility administrator Kayla Gragg were present today and accompanied Ms. Pickett during the facility walk-through. Robert Pearsall with Environmental Health arrived at the conclusion of our visit with two addition staff who are in training. During today’s visit a fire drill was conducted. All staff and children exited the building onto the fenced in playground. The most recent playground inspection was completed February 19, 2024. No new staff are employed therefore staff records were not reviewed today. All indoor and outdoor spaces approved for use with children were visited today. Infants in space 1 received care based on individual needs, including diapering, feeding and napping routines. Safe sleep checks were monitored and found to be in compliance. Toddlers and preschool children in spaces 2-5, and space 8 were engaged in outdoor gross motor play. Preschool-aged children in spaces 6 and 7 were engaged in free play, accessing a variety of age-appropriate materials. Spaces 9-11 are not currently in use. Breakfast served today consisted of biscuits, pineapples and milk. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space 2, seven children, under fifteen months old did not have a feeding plan. 10A NCAC 09 .0902(a) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 8, an epi-pen prescribed for use with a child was not stored in the original labeled container. .0803(2)(a) 847 Parent's medication authorization did not include required information. In spaces 1, 2 and 4, more than five over-the-counter permission forms used for diaper creams were incomplete. Missing information included permission and expiration dates as well as a description of how to apply cream to child. 10A NCAC 09 .0803(4)(6-9) The above violations were observed today. Send me your compliance letter by March 8, 2024 stating how the violations have been corrected and your plan to ensure these violations are not cited in the future. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Prior to today’s visit your 18 month compliance score was 98%. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact your consultant Jennifer Dempsey at 910-824-1447 or Jennifer.dempsey@dhhs.nc.gov. STARS: You have chosen not to apply for a 2-5 star rated license. You understand you may not participate in the North Carolina Child Care Subsidy Program as you have not achieved a minimum of a three star license, as you did not apply for a 2-5 star rated license. You are not currently participating in the subsidy program. You may choose to apply for a 2-5 star rated license at any time in the future. Upon the expiration of your Temporary License, you will be issued a One Star License. Your new One Star License will be effective A new Permit will be issued effective April 10, 2024. Once you receive your new Permit, review it thoroughly to ensure it accurately reflect the facility's information, and then post it. TECHNICAL ASSISTANCE RELATED TO VIOLATIONS CITED: Child Care Rule 10A NCAC 09 .0803 states prescribed medications shall be stored in the original containers in which they were dispensed with the pharmacy labels. The epi-pen in Space eight was not stored in the prescription box with a pharmacy label on the original container. We discussed strategies to manage these issues and ensure the program is maintaining compliance at all times. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Several permission forms reviewed today lacked required information from parents. Today I suggested that you review medication requirements with staff and periodically check behind them to ensure all requirements are met. Infant feeding plans are required for all children up to fifteen months old. The purpose of the plan is to ensure children are being fed in accordance with the parent's wishes. Today, you stated you did not realize this was a requirement for children above one year. We discussed child care requirements related to the feeding plans at length. Moving forward, ensure each child up to fifteen months of age has a current feeding plan and that staff members are following the directions provided by each parent. RATED LICENSE: The facility has chosen not to apply for a 2-5 star rated license. They are aware they may apply at any time. SUBSIDY: The facility does not currently participate in the North Carolina Child Care Subsidy program as no subsidized children are enrolled. The facility is aware to be eligible to participate in the subsidy program in the future they must earn a minimum of 3 stars. REMINDERS: Designated emergency medications shall be stored out of reach of children at least five feet high but are not required to be in locked storage. For purposes of this Rule, designated emergency medications are those that are used or needed for the immediate recovery from a life-threatening event and include Glucagon, epinephrine auto-injector, diazepam rectal installation and albuterol. Today we discussed ensuring that these medications were brought to the playground and kept on the caregivers or stored five feet off the ground and out of reach of children. In space 5, an open bag of potting soil with a “keep out of reach of children” warning was stored on top of a toy shelf accessible to children. As discussed, any item that has “keep out of reach” warning only, must be stored at least five feet above ground. Any item or hazardous material with more than one warning must be locked at all times. Today, runny noses were observed in several spaces. Ensure staff members remain diligent in wiping noses and washing hands throughout the day. As discussed, children’s belongings such as blankets and jackets should not be touching. Remind staff members to use the zoning method while on the playground. Constantly moving about the playground space is important for adequate supervision and ensuring children’s safety as they play. There is a new legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. You must register your facility at www.cleanwaterforcarolinakids.org. Clean Classrooms for Carolina KidsTM is designed to ensure facilities meet all requirements, receive direct support throughout the participation process, and have access to communication resources. You may now use the new Criminal Background Check Provider Portal to view qualification status and print a staff roster to assist with compliance. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Child Care Rules were revised January 1, 2024, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Training modules on the new rules are now available in Moodle under the Child Care Rule Rollout section. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: JENNIFER DEMPSEY Operation Type: Center Case Number: Visit Date: 2/27/2024 Number Present: 68 Completed Date: 2/27/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s third temporary time period visit. The facility’s Temporary License was issued October 9, 2023 and is valid through April 9, 2023. Restrictions on the permit include a first shift capacity of 200 children ages 0 to 12 years old. According to the North Carolina Secretary of State website, your corporation Ace Learning Two, LLC, is current and active. Child Care Consultant Shereen Pickett was present and assisted with today’s visit. Facility administrator Kayla Gragg were present today and accompanied Ms. Pickett during the facility walk-through. Robert Pearsall with Environmental Health arrived at the conclusion of our visit with two addition staff who are in training. During today’s visit a fire drill was conducted. All staff and children exited the building onto the fenced in playground. The most recent playground inspection was completed February 19, 2024. No new staff are employed therefore staff records were not reviewed today. All indoor and outdoor spaces approved for use with children were visited today. Infants in space 1 received care based on individual needs, including diapering, feeding and napping routines. Safe sleep checks were monitored and found to be in compliance. Toddlers and preschool children in spaces 2-5, and space 8 were engaged in outdoor gross motor play. Preschool-aged children in spaces 6 and 7 were engaged in free play, accessing a variety of age-appropriate materials. Spaces 9-11 are not currently in use. Breakfast served today consisted of biscuits, pineapples and milk. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space 2, seven children, under fifteen months old did not have a feeding plan. 10A NCAC 09 .0902(a) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 8, an epi-pen prescribed for use with a child was not stored in the original labeled container. .0803(2)(a) 847 Parent's medication authorization did not include required information. In spaces 1, 2 and 4, more than five over-the-counter permission forms used for diaper creams were incomplete. Missing information included permission and expiration dates as well as a description of how to apply cream to child. 10A NCAC 09 .0803(4)(6-9) The above violations were observed today. Send me your compliance letter by March 8, 2024 stating how the violations have been corrected and your plan to ensure these violations are not cited in the future. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Prior to today’s visit your 18 month compliance score was 98%. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact your consultant Jennifer Dempsey at 910-824-1447 or Jennifer.dempsey@dhhs.nc.gov. STARS: You have chosen not to apply for a 2-5 star rated license. You understand you may not participate in the North Carolina Child Care Subsidy Program as you have not achieved a minimum of a three star license, as you did not apply for a 2-5 star rated license. You are not currently participating in the subsidy program. You may choose to apply for a 2-5 star rated license at any time in the future. Upon the expiration of your Temporary License, you will be issued a One Star License. Your new One Star License will be effective A new Permit will be issued effective April 10, 2024. Once you receive your new Permit, review it thoroughly to ensure it accurately reflect the facility's information, and then post it. TECHNICAL ASSISTANCE RELATED TO VIOLATIONS CITED: Child Care Rule 10A NCAC 09 .0803 states prescribed medications shall be stored in the original containers in which they were dispensed with the pharmacy labels. The epi-pen in Space eight was not stored in the prescription box with a pharmacy label on the original container. We discussed strategies to manage these issues and ensure the program is maintaining compliance at all times. All medications must be accompanied by written authorizations from parents with complete instructions for administration. Several permission forms reviewed today lacked required information from parents. Today I suggested that you review medication requirements with staff and periodically check behind them to ensure all requirements are met. Infant feeding plans are required for all children up to fifteen months old. The purpose of the plan is to ensure children are being fed in accordance with the parent's wishes. Today, you stated you did not realize this was a requirement for children above one year. We discussed child care requirements related to the feeding plans at length. Moving forward, ensure each child up to fifteen months of age has a current feeding plan and that staff members are following the directions provided by each parent. RATED LICENSE: The facility has chosen not to apply for a 2-5 star rated license. They are aware they may apply at any time. SUBSIDY: The facility does not currently participate in the North Carolina Child Care Subsidy program as no subsidized children are enrolled. The facility is aware to be eligible to participate in the subsidy program in the future they must earn a minimum of 3 stars. REMINDERS: Designated emergency medications shall be stored out of reach of children at least five feet high but are not required to be in locked storage. For purposes of this Rule, designated emergency medications are those that are used or needed for the immediate recovery from a life-threatening event and include Glucagon, epinephrine auto-injector, diazepam rectal installation and albuterol. Today we discussed ensuring that these medications were brought to the playground and kept on the caregivers or stored five feet off the ground and out of reach of children. In space 5, an open bag of potting soil with a “keep out of reach of children” warning was stored on top of a toy shelf accessible to children. As discussed, any item that has “keep out of reach” warning only, must be stored at least five feet above ground. Any item or hazardous material with more than one warning must be locked at all times. Today, runny noses were observed in several spaces. Ensure staff members remain diligent in wiping noses and washing hands throughout the day. As discussed, children’s belongings such as blankets and jackets should not be touching. Remind staff members to use the zoning method while on the playground. Constantly moving about the playground space is important for adequate supervision and ensuring children’s safety as they play. There is a new legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. You must register your facility at www.cleanwaterforcarolinakids.org. Clean Classrooms for Carolina KidsTM is designed to ensure facilities meet all requirements, receive direct support throughout the participation process, and have access to communication resources. You may now use the new Criminal Background Check Provider Portal to view qualification status and print a staff roster to assist with compliance. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Child Care Rules were revised January 1, 2024, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Training modules on the new rules are now available in Moodle under the Child Care Rule Rollout section. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: JENNIFER DEMPSEY Operation Type: Center Case Number: Visit Date: 1/16/2024 Number Present: 73 Completed Date: 1/16/2024 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s second temporary time period visit. The facility’s Temporary License was issued October 9, 2023 and is valid through April 9, 2023. Restrictions on the permit include a first shift capacity of 200 children ages 0 to 12 years old. According to the North Carolina Secretary of State website, your corporation Ace Learning Two, LLC, is current and active. Child Care Consultant April Bosse was present and assisted with today’s visit. Facility administrator Kayla Gragg were present today and accompanied Ms. Bosse during the facility walk-through. Seven classrooms are operating with eighty-five children enrolled and seventy-three children present. All children were appropriately supervised. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for each group of children. Activity plans were observed posted in each classroom. Infants received care based on their individual needs. Infant feeding charts are current and up to date and safe sleep charts are being maintained. During today’s visit, infants in Space 1 were observed engaged with blocks, soft animals, and manipulatives while playing on the floor and crawling around exploring their environment. Toddlers and two-year-old children in Spaces 2, 3, 4, and 5 were outside in the play areas with balls, bubbles, swings, slides, climbing, and running. Preschool children in Spaces 6 and 7 were engaged in group time reading “How Things Move”, talking about the weather, singing, and dancing. Lunch planned for today consists of vegetable soup, cornbread, peaches, and milk. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Four staff did not have a medical on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Four staff did not have proof of a negative TB test on file. .0701(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three staff did not complete recognizing and responding to suspicions of child maltreatment within 90 days of employment. .1102(g) The above violations were noted today. Send me your compliance letter by January 26, 2024 stating how the violations have been corrected and your plan to ensure these violations are not cited in the future. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Prior to today’s visit your 18 month compliance score was 95%. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact your consultant Jennifer Dempsey at 910-824-1447 or Jennifer.dempsey@dhhs.nc.gov. Violation technical assistance: Recognizing and Responding to Suspicions of Child Maltreatment Training within 90 days of hire. Remember, the Recognizing and Responding to Suspicions of Child Maltreatment training must be taken at: www.preventchildabusenc.org. The link is available on Moodle. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Consider writing the date due on your calendar and follow-up with staff weekly until you have the printed certificate on file. Child Care Rule 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS states that all staff, including the director and individuals who volunteer more than once per week shall obtain a TB test and a medical report on or before the first day of employment. TB results indicating the individual is free of active tuberculosis and the medical report shall be obtained within the 12 months prior to the date of employment. If a previous TB test date or medical report is more than 12 months prior to the date of hire, the employee must obtain a new TB test and medical report and receive the results before the first date of employment. Ensure staff have their physicals and TB test results on file at the facility prior to employment. Your facility contracts with a medical provider to provide pre-employment physical and TB tests. The medical provider has entered the physicals and TB tests into an online portal which you are able to access, The medical provider is currently months behind on entering data resulting in four physicals and TB tests not being on file today. I suggest staff ask for a copy of their physical and TB test results at the visit and provide you a copy prior to beginning work. RATED LICENSE: The facility has chosen not to apply for a 2-5 star rated license. They does not currently participate in the North Carolina Child Care Subsidy program as no subsidized children are enrolled. The facility is aware to be eligible to participate in the subsidy program in the future they must earn a minimum of 3 stars. Technical Assistance: Staff records: Staff files should be organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. Your staff and training worksheet should be updated regularly to accurately reflect current staff information. Your staff and training worksheet should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. Diaper Cream Forms: Today we discussed ensuring that all the information on the diaper cream/ointment forms are filled out. I suggested ensuring that teachers were checking the information as forms are received from parents to ensure that information such as expiration date of the ointment and the amount of ointment to be used is accurate and completed. Reminders: All staff must complete Health and safety trainings within their first 12 months of employment. Trainings may be completed through Moodle on our www.prosolutionstrainings.com; you must have an NCID and password to access the trainings. Instructions on how to create an NCID can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the “How Do I” tab. Emergency Preparedness and Response training: One staff must successfully complete the four hours Emergency Preparedness and Response training before October 9, 2024. For the health and safety of the children, EPR plans and quarterly drills are required. Once your plan is complete, you must immediately review it with all staff and document the date of review. I suggest scheduling quarterly drills on the same day as your monthly fire drill to help you remember. Please use the drill record on the DCDEE website for documentation of fire and EPR drills. One staff must complete Playground Safety Training by April 9, 2024 as required by North Carolina Child Care Rule 10A NCAC 09 .1102(e). If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: JENNIFER DEMPSEY Operation Type: Center Case Number: Visit Date: 1/16/2024 Number Present: 73 Completed Date: 1/16/2024 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s second temporary time period visit. The facility’s Temporary License was issued October 9, 2023 and is valid through April 9, 2023. Restrictions on the permit include a first shift capacity of 200 children ages 0 to 12 years old. According to the North Carolina Secretary of State website, your corporation Ace Learning Two, LLC, is current and active. Child Care Consultant April Bosse was present and assisted with today’s visit. Facility administrator Kayla Gragg were present today and accompanied Ms. Bosse during the facility walk-through. Seven classrooms are operating with eighty-five children enrolled and seventy-three children present. All children were appropriately supervised. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for each group of children. Activity plans were observed posted in each classroom. Infants received care based on their individual needs. Infant feeding charts are current and up to date and safe sleep charts are being maintained. During today’s visit, infants in Space 1 were observed engaged with blocks, soft animals, and manipulatives while playing on the floor and crawling around exploring their environment. Toddlers and two-year-old children in Spaces 2, 3, 4, and 5 were outside in the play areas with balls, bubbles, swings, slides, climbing, and running. Preschool children in Spaces 6 and 7 were engaged in group time reading “How Things Move”, talking about the weather, singing, and dancing. Lunch planned for today consists of vegetable soup, cornbread, peaches, and milk. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Four staff did not have a medical on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Four staff did not have proof of a negative TB test on file. .0701(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three staff did not complete recognizing and responding to suspicions of child maltreatment within 90 days of employment. .1102(g) The above violations were noted today. Send me your compliance letter by January 26, 2024 stating how the violations have been corrected and your plan to ensure these violations are not cited in the future. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Prior to today’s visit your 18 month compliance score was 95%. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact your consultant Jennifer Dempsey at 910-824-1447 or Jennifer.dempsey@dhhs.nc.gov. Violation technical assistance: Recognizing and Responding to Suspicions of Child Maltreatment Training within 90 days of hire. Remember, the Recognizing and Responding to Suspicions of Child Maltreatment training must be taken at: www.preventchildabusenc.org. The link is available on Moodle. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Consider writing the date due on your calendar and follow-up with staff weekly until you have the printed certificate on file. Child Care Rule 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS states that all staff, including the director and individuals who volunteer more than once per week shall obtain a TB test and a medical report on or before the first day of employment. TB results indicating the individual is free of active tuberculosis and the medical report shall be obtained within the 12 months prior to the date of employment. If a previous TB test date or medical report is more than 12 months prior to the date of hire, the employee must obtain a new TB test and medical report and receive the results before the first date of employment. Ensure staff have their physicals and TB test results on file at the facility prior to employment. Your facility contracts with a medical provider to provide pre-employment physical and TB tests. The medical provider has entered the physicals and TB tests into an online portal which you are able to access, The medical provider is currently months behind on entering data resulting in four physicals and TB tests not being on file today. I suggest staff ask for a copy of their physical and TB test results at the visit and provide you a copy prior to beginning work. RATED LICENSE: The facility has chosen not to apply for a 2-5 star rated license. They does not currently participate in the North Carolina Child Care Subsidy program as no subsidized children are enrolled. The facility is aware to be eligible to participate in the subsidy program in the future they must earn a minimum of 3 stars. Technical Assistance: Staff records: Staff files should be organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. Your staff and training worksheet should be updated regularly to accurately reflect current staff information. Your staff and training worksheet should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. Diaper Cream Forms: Today we discussed ensuring that all the information on the diaper cream/ointment forms are filled out. I suggested ensuring that teachers were checking the information as forms are received from parents to ensure that information such as expiration date of the ointment and the amount of ointment to be used is accurate and completed. Reminders: All staff must complete Health and safety trainings within their first 12 months of employment. Trainings may be completed through Moodle on our www.prosolutionstrainings.com; you must have an NCID and password to access the trainings. Instructions on how to create an NCID can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the “How Do I” tab. Emergency Preparedness and Response training: One staff must successfully complete the four hours Emergency Preparedness and Response training before October 9, 2024. For the health and safety of the children, EPR plans and quarterly drills are required. Once your plan is complete, you must immediately review it with all staff and document the date of review. I suggest scheduling quarterly drills on the same day as your monthly fire drill to help you remember. Please use the drill record on the DCDEE website for documentation of fire and EPR drills. One staff must complete Playground Safety Training by April 9, 2024 as required by North Carolina Child Care Rule 10A NCAC 09 .1102(e). If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: JENNIFER DEMPSEY Operation Type: Center Case Number: Visit Date: 1/16/2024 Number Present: 73 Completed Date: 1/16/2024 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s second temporary time period visit. The facility’s Temporary License was issued October 9, 2023 and is valid through April 9, 2023. Restrictions on the permit include a first shift capacity of 200 children ages 0 to 12 years old. According to the North Carolina Secretary of State website, your corporation Ace Learning Two, LLC, is current and active. Child Care Consultant April Bosse was present and assisted with today’s visit. Facility administrator Kayla Gragg were present today and accompanied Ms. Bosse during the facility walk-through. Seven classrooms are operating with eighty-five children enrolled and seventy-three children present. All children were appropriately supervised. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for each group of children. Activity plans were observed posted in each classroom. Infants received care based on their individual needs. Infant feeding charts are current and up to date and safe sleep charts are being maintained. During today’s visit, infants in Space 1 were observed engaged with blocks, soft animals, and manipulatives while playing on the floor and crawling around exploring their environment. Toddlers and two-year-old children in Spaces 2, 3, 4, and 5 were outside in the play areas with balls, bubbles, swings, slides, climbing, and running. Preschool children in Spaces 6 and 7 were engaged in group time reading “How Things Move”, talking about the weather, singing, and dancing. Lunch planned for today consists of vegetable soup, cornbread, peaches, and milk. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Four staff did not have a medical on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Four staff did not have proof of a negative TB test on file. .0701(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three staff did not complete recognizing and responding to suspicions of child maltreatment within 90 days of employment. .1102(g) The above violations were noted today. Send me your compliance letter by January 26, 2024 stating how the violations have been corrected and your plan to ensure these violations are not cited in the future. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Prior to today’s visit your 18 month compliance score was 95%. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact your consultant Jennifer Dempsey at 910-824-1447 or Jennifer.dempsey@dhhs.nc.gov. Violation technical assistance: Recognizing and Responding to Suspicions of Child Maltreatment Training within 90 days of hire. Remember, the Recognizing and Responding to Suspicions of Child Maltreatment training must be taken at: www.preventchildabusenc.org. The link is available on Moodle. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Consider writing the date due on your calendar and follow-up with staff weekly until you have the printed certificate on file. Child Care Rule 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS states that all staff, including the director and individuals who volunteer more than once per week shall obtain a TB test and a medical report on or before the first day of employment. TB results indicating the individual is free of active tuberculosis and the medical report shall be obtained within the 12 months prior to the date of employment. If a previous TB test date or medical report is more than 12 months prior to the date of hire, the employee must obtain a new TB test and medical report and receive the results before the first date of employment. Ensure staff have their physicals and TB test results on file at the facility prior to employment. Your facility contracts with a medical provider to provide pre-employment physical and TB tests. The medical provider has entered the physicals and TB tests into an online portal which you are able to access, The medical provider is currently months behind on entering data resulting in four physicals and TB tests not being on file today. I suggest staff ask for a copy of their physical and TB test results at the visit and provide you a copy prior to beginning work. RATED LICENSE: The facility has chosen not to apply for a 2-5 star rated license. They does not currently participate in the North Carolina Child Care Subsidy program as no subsidized children are enrolled. The facility is aware to be eligible to participate in the subsidy program in the future they must earn a minimum of 3 stars. Technical Assistance: Staff records: Staff files should be organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. Your staff and training worksheet should be updated regularly to accurately reflect current staff information. Your staff and training worksheet should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. Diaper Cream Forms: Today we discussed ensuring that all the information on the diaper cream/ointment forms are filled out. I suggested ensuring that teachers were checking the information as forms are received from parents to ensure that information such as expiration date of the ointment and the amount of ointment to be used is accurate and completed. Reminders: All staff must complete Health and safety trainings within their first 12 months of employment. Trainings may be completed through Moodle on our www.prosolutionstrainings.com; you must have an NCID and password to access the trainings. Instructions on how to create an NCID can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the “How Do I” tab. Emergency Preparedness and Response training: One staff must successfully complete the four hours Emergency Preparedness and Response training before October 9, 2024. For the health and safety of the children, EPR plans and quarterly drills are required. Once your plan is complete, you must immediately review it with all staff and document the date of review. I suggest scheduling quarterly drills on the same day as your monthly fire drill to help you remember. Please use the drill record on the DCDEE website for documentation of fire and EPR drills. One staff must complete Playground Safety Training by April 9, 2024 as required by North Carolina Child Care Rule 10A NCAC 09 .1102(e). If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: JENNIFER DEMPSEY Operation Type: Center Case Number: Visit Date: 11/13/2023 Number Present: 56 Completed Date: 11/12/2023 Age: From 0 To 4 Total Minutes: 175 Time In: 08:50 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s first temporary time period visit. The facility’s Temporary License was issued October 9, 2023 and is valid through April 9, 2023. Restrictions on the permit include a first shift capacity of 200 children ages 0 to 12 years old. According to the North Carolina Secretary of State website, your corporation Ace Learning Two, LLC, is current and active. Child Care Consultant April Bosse was present and assisted with today’s visit. Facility administrators Meg Biddle and Kayla Gragg were present today and accompanied Ms. Bosse during the facility walk-through. The center had the following items posted/located in a prominent place in the center for parents and available for me to review: the Temporary License, current menu, Safe Arrival and Departure Procedure, fire drill log, and the Summary of the NC Child Care Law. The indoor and outdoor learning environments were monitored for all pertinent safety and equipment related requirements. There are seventy-six children enrolled and fifty-six children ages 0-4 were present today. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for children. Activity plans were observed posted in the classroom. A variety of age-appropriate learning materials was observed in the classroom. Infants in Space 1 received care based on individual need, including diapering, napping, and feeding routines. Infants not engaged in routine care were observed playing on the carpeted area with soft toys, balls, and scarves while caregivers sat close by. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. One year old children in Spaces 2 and 5 were engaged in activity areas with blocks, cars, and soft toys or engaged on the playground with swings, balls, and tunnels. Two year old children in Spaces 3 and 4 were outside in the play area climbing on the structure. Preschool children in Spaces 6 and 7 were engaged in activity areas gluing feathers, lining up animals, and engaged in group time talking about what they did this past weekend. Lunch today consisted of turkey and cheese sandwiches, green beans, sliced apples, and milk. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. Medication authorization did not include the required information for diaper cream in Space 4 and an Epi-Pen in Space 6. 10A NCAC 09 .0803(4)(6-9) The following violations were observed today. A compliance letter including detailed information about how all violations have been corrected must be received by November 20, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to maintain an eighteen-month compliance history score of at least seventy-five percent. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact your consultant Jennifer Dempsey at 910-824-1447 or Jennifer.dempsey@dhhs.nc.gov. Technical assistance regarding violations cited: All medications, topical and oral must have written permission to administer to a child. For medications such as epi-pens or Benadryl, medication administration forms will be valid for six months and then will require a new signature but the parents. Topical ointments such as diaper creams must have permission to administer forms completed. These forms for ointments are valid for at least one year if the parent so chooses. Designated emergency medications shall be stored out of reach of children at least five feet high but are not required to be in locked storage. For purposes of this Rule, designated emergency medications are those that are used or needed for the immediate recovery from a life-threatening event and include Glucagon, epinephrine auto-injector, diazepam rectal installation and albuterol. Today we discussed ensuring that these medications were brought to the playground and kept on the caregivers or stored five feet off the ground and out of reach of children. RATED LICENSE: At this time the facility is not planning to apply for a 2-5 star rated license. The facility does not currently participate in the North Carolina subsidy program. They understand they will not be eligible to participate in the subsidy program in the future if they do not have a minimum of a three star license. You may choose to apply at any time. Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires that the user maintain an individual North Carolina Identity Management (NCID) username and password. Only official unopened transcripts will be submitted to the Workforce Education Unit, all other documents will be uploaded by the applicant. All staff need to ensure current education information has been submitted to WORKS and they have requested the appropriate evaluation for their position. Technical Assistance: Classrooms must be equipped with appropriate materials and equipment as required by Child Care Rules 10A NCAC 09 .0509 and .0510. When children under three years old are in care the following apply: (1) each center shall have developmentally appropriate toys and activities for each child to promote the child’s emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development, including: (A) books; (B) blocks; (C) dolls; (D) pretend play materials; (E) musical toys; (F) sensory toys; and (G) fine motor toys; (2) materials shall be kept in a space where related equipment and materials are kept in accordance with G.S. 110-91(12) and shall be made available to the children on a daily basis. Staff Files: Please update your Staff and Training Worksheet based on revisions made today. This document should serve as a tracking tool for required paperwork and deadlines. Children’s files: North Carolina Child Care Rule 10A NCAC 09. 0801 (a) (6) states the following must be addressed as part of the child’s application: fears or behavior characteristics that the child has. Add a statement to your current child’s enrollment application asking if the child has any fears or unique behavior characteristics. Emergency Preparedness and Response training: One staff must successfully complete the four hours Emergency Preparedness and Response training before October 9, 2024. For the health and safety of the children, EPR plans, and quarterly drills are required. Once your plan is complete, you must immediately review it with all staff and document the date of review. I suggest scheduling quarterly drills on the same day as your monthly fire drill to help you remember. Please use the drill record on the DCDEE website for documentation of fire and EPR drills. Playground Safety/Playground Inspections: One Staff member must complete the Playground Safety course within six months of a facility opening. Only staff members with this training should complete the required monthly playground inspections for this facility. Reminders: Foundations (NCFELD): Children’s experiences and the skills and characteristics they develop during the preschool years are critically important to their success later in school. What children learn between birth and the time they start kindergarten lays the foundation for their learning and development for years to come. The goals from Foundations are to be used with weekly activity planning. Each activity should relate to a goal from one of the five domains. Staff may list the goal on the activity plan or if not listed tell the child care consultant which goal related to the posted activity. On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launched in North Carolina to make it easier for military families to access and afford quality child care from community providers. Licensed child care facilities are now able to participate in MCCYN-PLUS based on their star rating. If you are interested in participating in the military fee assistance program, please visit: https://www.childcareaware.org/feeassistancerespite/feeassistancerespiteproviders/feeassistance/ to review the application process. Improvements to Criminal Background Check Portal Improvements are coming soon to the ABCMS Portal that DCDEE recently launched to manage child care criminal background checks. ABCMS will soon allow individuals to be associated with the child care program that employs them. Directors/Administrators will be able to use their NCID business account to see the criminal background check result for each employee. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: JENNIFER DEMPSEY Operation Type: Center Case Number: Visit Date: 11/13/2023 Number Present: 56 Completed Date: 11/12/2023 Age: From 0 To 4 Total Minutes: 175 Time In: 08:50 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s first temporary time period visit. The facility’s Temporary License was issued October 9, 2023 and is valid through April 9, 2023. Restrictions on the permit include a first shift capacity of 200 children ages 0 to 12 years old. According to the North Carolina Secretary of State website, your corporation Ace Learning Two, LLC, is current and active. Child Care Consultant April Bosse was present and assisted with today’s visit. Facility administrators Meg Biddle and Kayla Gragg were present today and accompanied Ms. Bosse during the facility walk-through. The center had the following items posted/located in a prominent place in the center for parents and available for me to review: the Temporary License, current menu, Safe Arrival and Departure Procedure, fire drill log, and the Summary of the NC Child Care Law. The indoor and outdoor learning environments were monitored for all pertinent safety and equipment related requirements. There are seventy-six children enrolled and fifty-six children ages 0-4 were present today. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for children. Activity plans were observed posted in the classroom. A variety of age-appropriate learning materials was observed in the classroom. Infants in Space 1 received care based on individual need, including diapering, napping, and feeding routines. Infants not engaged in routine care were observed playing on the carpeted area with soft toys, balls, and scarves while caregivers sat close by. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. One year old children in Spaces 2 and 5 were engaged in activity areas with blocks, cars, and soft toys or engaged on the playground with swings, balls, and tunnels. Two year old children in Spaces 3 and 4 were outside in the play area climbing on the structure. Preschool children in Spaces 6 and 7 were engaged in activity areas gluing feathers, lining up animals, and engaged in group time talking about what they did this past weekend. Lunch today consisted of turkey and cheese sandwiches, green beans, sliced apples, and milk. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. Medication authorization did not include the required information for diaper cream in Space 4 and an Epi-Pen in Space 6. 10A NCAC 09 .0803(4)(6-9) The following violations were observed today. A compliance letter including detailed information about how all violations have been corrected must be received by November 20, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to maintain an eighteen-month compliance history score of at least seventy-five percent. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact your consultant Jennifer Dempsey at 910-824-1447 or Jennifer.dempsey@dhhs.nc.gov. Technical assistance regarding violations cited: All medications, topical and oral must have written permission to administer to a child. For medications such as epi-pens or Benadryl, medication administration forms will be valid for six months and then will require a new signature but the parents. Topical ointments such as diaper creams must have permission to administer forms completed. These forms for ointments are valid for at least one year if the parent so chooses. Designated emergency medications shall be stored out of reach of children at least five feet high but are not required to be in locked storage. For purposes of this Rule, designated emergency medications are those that are used or needed for the immediate recovery from a life-threatening event and include Glucagon, epinephrine auto-injector, diazepam rectal installation and albuterol. Today we discussed ensuring that these medications were brought to the playground and kept on the caregivers or stored five feet off the ground and out of reach of children. RATED LICENSE: At this time the facility is not planning to apply for a 2-5 star rated license. The facility does not currently participate in the North Carolina subsidy program. They understand they will not be eligible to participate in the subsidy program in the future if they do not have a minimum of a three star license. You may choose to apply at any time. Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires that the user maintain an individual North Carolina Identity Management (NCID) username and password. Only official unopened transcripts will be submitted to the Workforce Education Unit, all other documents will be uploaded by the applicant. All staff need to ensure current education information has been submitted to WORKS and they have requested the appropriate evaluation for their position. Technical Assistance: Classrooms must be equipped with appropriate materials and equipment as required by Child Care Rules 10A NCAC 09 .0509 and .0510. When children under three years old are in care the following apply: (1) each center shall have developmentally appropriate toys and activities for each child to promote the child’s emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development, including: (A) books; (B) blocks; (C) dolls; (D) pretend play materials; (E) musical toys; (F) sensory toys; and (G) fine motor toys; (2) materials shall be kept in a space where related equipment and materials are kept in accordance with G.S. 110-91(12) and shall be made available to the children on a daily basis. Staff Files: Please update your Staff and Training Worksheet based on revisions made today. This document should serve as a tracking tool for required paperwork and deadlines. Children’s files: North Carolina Child Care Rule 10A NCAC 09. 0801 (a) (6) states the following must be addressed as part of the child’s application: fears or behavior characteristics that the child has. Add a statement to your current child’s enrollment application asking if the child has any fears or unique behavior characteristics. Emergency Preparedness and Response training: One staff must successfully complete the four hours Emergency Preparedness and Response training before October 9, 2024. For the health and safety of the children, EPR plans, and quarterly drills are required. Once your plan is complete, you must immediately review it with all staff and document the date of review. I suggest scheduling quarterly drills on the same day as your monthly fire drill to help you remember. Please use the drill record on the DCDEE website for documentation of fire and EPR drills. Playground Safety/Playground Inspections: One Staff member must complete the Playground Safety course within six months of a facility opening. Only staff members with this training should complete the required monthly playground inspections for this facility. Reminders: Foundations (NCFELD): Children’s experiences and the skills and characteristics they develop during the preschool years are critically important to their success later in school. What children learn between birth and the time they start kindergarten lays the foundation for their learning and development for years to come. The goals from Foundations are to be used with weekly activity planning. Each activity should relate to a goal from one of the five domains. Staff may list the goal on the activity plan or if not listed tell the child care consultant which goal related to the posted activity. On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launched in North Carolina to make it easier for military families to access and afford quality child care from community providers. Licensed child care facilities are now able to participate in MCCYN-PLUS based on their star rating. If you are interested in participating in the military fee assistance program, please visit: https://www.childcareaware.org/feeassistancerespite/feeassistancerespiteproviders/feeassistance/ to review the application process. Improvements to Criminal Background Check Portal Improvements are coming soon to the ABCMS Portal that DCDEE recently launched to manage child care criminal background checks. ABCMS will soon allow individuals to be associated with the child care program that employs them. Directors/Administrators will be able to use their NCID business account to see the criminal background check result for each employee. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 0801 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: JENNIFER DEMPSEY Operation Type: Center Case Number: Visit Date: 11/13/2023 Number Present: 56 Completed Date: 11/12/2023 Age: From 0 To 4 Total Minutes: 175 Time In: 08:50 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s first temporary time period visit. The facility’s Temporary License was issued October 9, 2023 and is valid through April 9, 2023. Restrictions on the permit include a first shift capacity of 200 children ages 0 to 12 years old. According to the North Carolina Secretary of State website, your corporation Ace Learning Two, LLC, is current and active. Child Care Consultant April Bosse was present and assisted with today’s visit. Facility administrators Meg Biddle and Kayla Gragg were present today and accompanied Ms. Bosse during the facility walk-through. The center had the following items posted/located in a prominent place in the center for parents and available for me to review: the Temporary License, current menu, Safe Arrival and Departure Procedure, fire drill log, and the Summary of the NC Child Care Law. The indoor and outdoor learning environments were monitored for all pertinent safety and equipment related requirements. There are seventy-six children enrolled and fifty-six children ages 0-4 were present today. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for children. Activity plans were observed posted in the classroom. A variety of age-appropriate learning materials was observed in the classroom. Infants in Space 1 received care based on individual need, including diapering, napping, and feeding routines. Infants not engaged in routine care were observed playing on the carpeted area with soft toys, balls, and scarves while caregivers sat close by. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. One year old children in Spaces 2 and 5 were engaged in activity areas with blocks, cars, and soft toys or engaged on the playground with swings, balls, and tunnels. Two year old children in Spaces 3 and 4 were outside in the play area climbing on the structure. Preschool children in Spaces 6 and 7 were engaged in activity areas gluing feathers, lining up animals, and engaged in group time talking about what they did this past weekend. Lunch today consisted of turkey and cheese sandwiches, green beans, sliced apples, and milk. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. Medication authorization did not include the required information for diaper cream in Space 4 and an Epi-Pen in Space 6. 10A NCAC 09 .0803(4)(6-9) The following violations were observed today. A compliance letter including detailed information about how all violations have been corrected must be received by November 20, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to maintain an eighteen-month compliance history score of at least seventy-five percent. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact your consultant Jennifer Dempsey at 910-824-1447 or Jennifer.dempsey@dhhs.nc.gov. Technical assistance regarding violations cited: All medications, topical and oral must have written permission to administer to a child. For medications such as epi-pens or Benadryl, medication administration forms will be valid for six months and then will require a new signature but the parents. Topical ointments such as diaper creams must have permission to administer forms completed. These forms for ointments are valid for at least one year if the parent so chooses. Designated emergency medications shall be stored out of reach of children at least five feet high but are not required to be in locked storage. For purposes of this Rule, designated emergency medications are those that are used or needed for the immediate recovery from a life-threatening event and include Glucagon, epinephrine auto-injector, diazepam rectal installation and albuterol. Today we discussed ensuring that these medications were brought to the playground and kept on the caregivers or stored five feet off the ground and out of reach of children. RATED LICENSE: At this time the facility is not planning to apply for a 2-5 star rated license. The facility does not currently participate in the North Carolina subsidy program. They understand they will not be eligible to participate in the subsidy program in the future if they do not have a minimum of a three star license. You may choose to apply at any time. Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires that the user maintain an individual North Carolina Identity Management (NCID) username and password. Only official unopened transcripts will be submitted to the Workforce Education Unit, all other documents will be uploaded by the applicant. All staff need to ensure current education information has been submitted to WORKS and they have requested the appropriate evaluation for their position. Technical Assistance: Classrooms must be equipped with appropriate materials and equipment as required by Child Care Rules 10A NCAC 09 .0509 and .0510. When children under three years old are in care the following apply: (1) each center shall have developmentally appropriate toys and activities for each child to promote the child’s emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development, including: (A) books; (B) blocks; (C) dolls; (D) pretend play materials; (E) musical toys; (F) sensory toys; and (G) fine motor toys; (2) materials shall be kept in a space where related equipment and materials are kept in accordance with G.S. 110-91(12) and shall be made available to the children on a daily basis. Staff Files: Please update your Staff and Training Worksheet based on revisions made today. This document should serve as a tracking tool for required paperwork and deadlines. Children’s files: North Carolina Child Care Rule 10A NCAC 09. 0801 (a) (6) states the following must be addressed as part of the child’s application: fears or behavior characteristics that the child has. Add a statement to your current child’s enrollment application asking if the child has any fears or unique behavior characteristics. Emergency Preparedness and Response training: One staff must successfully complete the four hours Emergency Preparedness and Response training before October 9, 2024. For the health and safety of the children, EPR plans, and quarterly drills are required. Once your plan is complete, you must immediately review it with all staff and document the date of review. I suggest scheduling quarterly drills on the same day as your monthly fire drill to help you remember. Please use the drill record on the DCDEE website for documentation of fire and EPR drills. Playground Safety/Playground Inspections: One Staff member must complete the Playground Safety course within six months of a facility opening. Only staff members with this training should complete the required monthly playground inspections for this facility. Reminders: Foundations (NCFELD): Children’s experiences and the skills and characteristics they develop during the preschool years are critically important to their success later in school. What children learn between birth and the time they start kindergarten lays the foundation for their learning and development for years to come. The goals from Foundations are to be used with weekly activity planning. Each activity should relate to a goal from one of the five domains. Staff may list the goal on the activity plan or if not listed tell the child care consultant which goal related to the posted activity. On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launched in North Carolina to make it easier for military families to access and afford quality child care from community providers. Licensed child care facilities are now able to participate in MCCYN-PLUS based on their star rating. If you are interested in participating in the military fee assistance program, please visit: https://www.childcareaware.org/feeassistancerespite/feeassistancerespiteproviders/feeassistance/ to review the application process. Improvements to Criminal Background Check Portal Improvements are coming soon to the ABCMS Portal that DCDEE recently launched to manage child care criminal background checks. ABCMS will soon allow individuals to be associated with the child care program that employs them. Directors/Administrators will be able to use their NCID business account to see the criminal background check result for each employee. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: JENNIFER DEMPSEY Operation Type: Center Case Number: Visit Date: 11/13/2023 Number Present: 56 Completed Date: 11/12/2023 Age: From 0 To 4 Total Minutes: 175 Time In: 08:50 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s first temporary time period visit. The facility’s Temporary License was issued October 9, 2023 and is valid through April 9, 2023. Restrictions on the permit include a first shift capacity of 200 children ages 0 to 12 years old. According to the North Carolina Secretary of State website, your corporation Ace Learning Two, LLC, is current and active. Child Care Consultant April Bosse was present and assisted with today’s visit. Facility administrators Meg Biddle and Kayla Gragg were present today and accompanied Ms. Bosse during the facility walk-through. The center had the following items posted/located in a prominent place in the center for parents and available for me to review: the Temporary License, current menu, Safe Arrival and Departure Procedure, fire drill log, and the Summary of the NC Child Care Law. The indoor and outdoor learning environments were monitored for all pertinent safety and equipment related requirements. There are seventy-six children enrolled and fifty-six children ages 0-4 were present today. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for children. Activity plans were observed posted in the classroom. A variety of age-appropriate learning materials was observed in the classroom. Infants in Space 1 received care based on individual need, including diapering, napping, and feeding routines. Infants not engaged in routine care were observed playing on the carpeted area with soft toys, balls, and scarves while caregivers sat close by. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. One year old children in Spaces 2 and 5 were engaged in activity areas with blocks, cars, and soft toys or engaged on the playground with swings, balls, and tunnels. Two year old children in Spaces 3 and 4 were outside in the play area climbing on the structure. Preschool children in Spaces 6 and 7 were engaged in activity areas gluing feathers, lining up animals, and engaged in group time talking about what they did this past weekend. Lunch today consisted of turkey and cheese sandwiches, green beans, sliced apples, and milk. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. Medication authorization did not include the required information for diaper cream in Space 4 and an Epi-Pen in Space 6. 10A NCAC 09 .0803(4)(6-9) The following violations were observed today. A compliance letter including detailed information about how all violations have been corrected must be received by November 20, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to maintain an eighteen-month compliance history score of at least seventy-five percent. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact your consultant Jennifer Dempsey at 910-824-1447 or Jennifer.dempsey@dhhs.nc.gov. Technical assistance regarding violations cited: All medications, topical and oral must have written permission to administer to a child. For medications such as epi-pens or Benadryl, medication administration forms will be valid for six months and then will require a new signature but the parents. Topical ointments such as diaper creams must have permission to administer forms completed. These forms for ointments are valid for at least one year if the parent so chooses. Designated emergency medications shall be stored out of reach of children at least five feet high but are not required to be in locked storage. For purposes of this Rule, designated emergency medications are those that are used or needed for the immediate recovery from a life-threatening event and include Glucagon, epinephrine auto-injector, diazepam rectal installation and albuterol. Today we discussed ensuring that these medications were brought to the playground and kept on the caregivers or stored five feet off the ground and out of reach of children. RATED LICENSE: At this time the facility is not planning to apply for a 2-5 star rated license. The facility does not currently participate in the North Carolina subsidy program. They understand they will not be eligible to participate in the subsidy program in the future if they do not have a minimum of a three star license. You may choose to apply at any time. Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires that the user maintain an individual North Carolina Identity Management (NCID) username and password. Only official unopened transcripts will be submitted to the Workforce Education Unit, all other documents will be uploaded by the applicant. All staff need to ensure current education information has been submitted to WORKS and they have requested the appropriate evaluation for their position. Technical Assistance: Classrooms must be equipped with appropriate materials and equipment as required by Child Care Rules 10A NCAC 09 .0509 and .0510. When children under three years old are in care the following apply: (1) each center shall have developmentally appropriate toys and activities for each child to promote the child’s emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development, including: (A) books; (B) blocks; (C) dolls; (D) pretend play materials; (E) musical toys; (F) sensory toys; and (G) fine motor toys; (2) materials shall be kept in a space where related equipment and materials are kept in accordance with G.S. 110-91(12) and shall be made available to the children on a daily basis. Staff Files: Please update your Staff and Training Worksheet based on revisions made today. This document should serve as a tracking tool for required paperwork and deadlines. Children’s files: North Carolina Child Care Rule 10A NCAC 09. 0801 (a) (6) states the following must be addressed as part of the child’s application: fears or behavior characteristics that the child has. Add a statement to your current child’s enrollment application asking if the child has any fears or unique behavior characteristics. Emergency Preparedness and Response training: One staff must successfully complete the four hours Emergency Preparedness and Response training before October 9, 2024. For the health and safety of the children, EPR plans, and quarterly drills are required. Once your plan is complete, you must immediately review it with all staff and document the date of review. I suggest scheduling quarterly drills on the same day as your monthly fire drill to help you remember. Please use the drill record on the DCDEE website for documentation of fire and EPR drills. Playground Safety/Playground Inspections: One Staff member must complete the Playground Safety course within six months of a facility opening. Only staff members with this training should complete the required monthly playground inspections for this facility. Reminders: Foundations (NCFELD): Children’s experiences and the skills and characteristics they develop during the preschool years are critically important to their success later in school. What children learn between birth and the time they start kindergarten lays the foundation for their learning and development for years to come. The goals from Foundations are to be used with weekly activity planning. Each activity should relate to a goal from one of the five domains. Staff may list the goal on the activity plan or if not listed tell the child care consultant which goal related to the posted activity. On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launched in North Carolina to make it easier for military families to access and afford quality child care from community providers. Licensed child care facilities are now able to participate in MCCYN-PLUS based on their star rating. If you are interested in participating in the military fee assistance program, please visit: https://www.childcareaware.org/feeassistancerespite/feeassistancerespiteproviders/feeassistance/ to review the application process. Improvements to Criminal Background Check Portal Improvements are coming soon to the ABCMS Portal that DCDEE recently launched to manage child care criminal background checks. ABCMS will soon allow individuals to be associated with the child care program that employs them. Directors/Administrators will be able to use their NCID business account to see the criminal background check result for each employee. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Primrose School of North Wilmington Facility ID: 65001086 Consultant: JENNIFER DEMPSEY Operation Type: Center Case Number: Visit Date: 11/13/2023 Number Present: 56 Completed Date: 11/12/2023 Age: From 0 To 4 Total Minutes: 175 Time In: 08:50 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s first temporary time period visit. The facility’s Temporary License was issued October 9, 2023 and is valid through April 9, 2023. Restrictions on the permit include a first shift capacity of 200 children ages 0 to 12 years old. According to the North Carolina Secretary of State website, your corporation Ace Learning Two, LLC, is current and active. Child Care Consultant April Bosse was present and assisted with today’s visit. Facility administrators Meg Biddle and Kayla Gragg were present today and accompanied Ms. Bosse during the facility walk-through. The center had the following items posted/located in a prominent place in the center for parents and available for me to review: the Temporary License, current menu, Safe Arrival and Departure Procedure, fire drill log, and the Summary of the NC Child Care Law. The indoor and outdoor learning environments were monitored for all pertinent safety and equipment related requirements. There are seventy-six children enrolled and fifty-six children ages 0-4 were present today. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for children. Activity plans were observed posted in the classroom. A variety of age-appropriate learning materials was observed in the classroom. Infants in Space 1 received care based on individual need, including diapering, napping, and feeding routines. Infants not engaged in routine care were observed playing on the carpeted area with soft toys, balls, and scarves while caregivers sat close by. Infant feeding schedules and safe sleep checks were monitored and found to be in compliance. One year old children in Spaces 2 and 5 were engaged in activity areas with blocks, cars, and soft toys or engaged on the playground with swings, balls, and tunnels. Two year old children in Spaces 3 and 4 were outside in the play area climbing on the structure. Preschool children in Spaces 6 and 7 were engaged in activity areas gluing feathers, lining up animals, and engaged in group time talking about what they did this past weekend. Lunch today consisted of turkey and cheese sandwiches, green beans, sliced apples, and milk. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. Medication authorization did not include the required information for diaper cream in Space 4 and an Epi-Pen in Space 6. 10A NCAC 09 .0803(4)(6-9) The following violations were observed today. A compliance letter including detailed information about how all violations have been corrected must be received by November 20, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to maintain an eighteen-month compliance history score of at least seventy-five percent. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact your consultant Jennifer Dempsey at 910-824-1447 or Jennifer.dempsey@dhhs.nc.gov. Technical assistance regarding violations cited: All medications, topical and oral must have written permission to administer to a child. For medications such as epi-pens or Benadryl, medication administration forms will be valid for six months and then will require a new signature but the parents. Topical ointments such as diaper creams must have permission to administer forms completed. These forms for ointments are valid for at least one year if the parent so chooses. Designated emergency medications shall be stored out of reach of children at least five feet high but are not required to be in locked storage. For purposes of this Rule, designated emergency medications are those that are used or needed for the immediate recovery from a life-threatening event and include Glucagon, epinephrine auto-injector, diazepam rectal installation and albuterol. Today we discussed ensuring that these medications were brought to the playground and kept on the caregivers or stored five feet off the ground and out of reach of children. RATED LICENSE: At this time the facility is not planning to apply for a 2-5 star rated license. The facility does not currently participate in the North Carolina subsidy program. They understand they will not be eligible to participate in the subsidy program in the future if they do not have a minimum of a three star license. You may choose to apply at any time. Education Standards: WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires that the user maintain an individual North Carolina Identity Management (NCID) username and password. Only official unopened transcripts will be submitted to the Workforce Education Unit, all other documents will be uploaded by the applicant. All staff need to ensure current education information has been submitted to WORKS and they have requested the appropriate evaluation for their position. Technical Assistance: Classrooms must be equipped with appropriate materials and equipment as required by Child Care Rules 10A NCAC 09 .0509 and .0510. When children under three years old are in care the following apply: (1) each center shall have developmentally appropriate toys and activities for each child to promote the child’s emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development, including: (A) books; (B) blocks; (C) dolls; (D) pretend play materials; (E) musical toys; (F) sensory toys; and (G) fine motor toys; (2) materials shall be kept in a space where related equipment and materials are kept in accordance with G.S. 110-91(12) and shall be made available to the children on a daily basis. Staff Files: Please update your Staff and Training Worksheet based on revisions made today. This document should serve as a tracking tool for required paperwork and deadlines. Children’s files: North Carolina Child Care Rule 10A NCAC 09. 0801 (a) (6) states the following must be addressed as part of the child’s application: fears or behavior characteristics that the child has. Add a statement to your current child’s enrollment application asking if the child has any fears or unique behavior characteristics. Emergency Preparedness and Response training: One staff must successfully complete the four hours Emergency Preparedness and Response training before October 9, 2024. For the health and safety of the children, EPR plans, and quarterly drills are required. Once your plan is complete, you must immediately review it with all staff and document the date of review. I suggest scheduling quarterly drills on the same day as your monthly fire drill to help you remember. Please use the drill record on the DCDEE website for documentation of fire and EPR drills. Playground Safety/Playground Inspections: One Staff member must complete the Playground Safety course within six months of a facility opening. Only staff members with this training should complete the required monthly playground inspections for this facility. Reminders: Foundations (NCFELD): Children’s experiences and the skills and characteristics they develop during the preschool years are critically important to their success later in school. What children learn between birth and the time they start kindergarten lays the foundation for their learning and development for years to come. The goals from Foundations are to be used with weekly activity planning. Each activity should relate to a goal from one of the five domains. Staff may list the goal on the activity plan or if not listed tell the child care consultant which goal related to the posted activity. On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launched in North Carolina to make it easier for military families to access and afford quality child care from community providers. Licensed child care facilities are now able to participate in MCCYN-PLUS based on their star rating. If you are interested in participating in the military fee assistance program, please visit: https://www.childcareaware.org/feeassistancerespite/feeassistancerespiteproviders/feeassistance/ to review the application process. Improvements to Criminal Background Check Portal Improvements are coming soon to the ABCMS Portal that DCDEE recently launched to manage child care criminal background checks. ABCMS will soon allow individuals to be associated with the child care program that employs them. Directors/Administrators will be able to use their NCID business account to see the criminal background check result for each employee. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times