Kids Castle Ii

NC GS 110-90 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: APRIL LESTER Operation Type: Family CC Home Case Number: Visit Date: 6/9/2026 Number Present: 3 Completed Date: 6/9/2026 Age: From 4 To 6 Total Minutes: 90 Time In: 08:30 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. T. McIntyre Owner/Operator, was present and assisted with the visit today. C. McIntyre was also present and played with the children in the backyard while we conducted the visit. This program currently operates with a 4 star rated license issued October 31, 2018, earning 7 points in program standards, 3 points in staff education, and 1 quality point in the programmatic option. Restrictions on the permit include: daytime care only; maximum of 5 preschool children at any time; limited to 12 hours of operation; no more than 2children under age 1. The last annual compliance visit was conducted on June 25, 2025. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (97) percent as of May 19, 2026. All indoor and outdoor spaces were monitored. Activity plans were available. A variety of age-appropriate learning materials were observed for each age group. All children were adequately supervised. Provider/child interactions were positive and in appropriate manner. Lunch for today is turkey, buns, broccoli, beans, and milk. There were three (3) children present ranging from 4-6 years of age. Children engaged in free play with indoors before transitioning outdoors for play. The FCCH Verification Form and the Operator’s Statement of Responsibility were received and monitored. The following violation was observed and corrected during the visit. Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Febreeze was stored on the cubbies rather than in locked storage. .1719 (a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. Technical Assistance: All items labeled keep out of reach of children and all aerosols must be locked. Please walk through your home first thing each morning to ensure all items are stowed properly. QRIS: Today we reviewed all items needed to proceed with the new Rated License System. All required paperwork was printed and reviewed with you today. If you have any questions please reach out. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on 04/18/24. Water testing must be completed every three (3) years. • Lead-Based Paint- no results • Asbestos- no results Ensure you keep all paperwork that you receive regarding this matter, as it may be requested to verify compliance. Please refer to the website if you have specific questions! https://www.cleanwaterforuskids.org/en/carolina/faq/ for further guidance and ensure all steps have been completed. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ Reminder: You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns or Kim Sherry, Licensing Supervisor, (910)824-0470, kim.sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1718 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: APRIL LESTER Operation Type: Family CC Home Case Number: Visit Date: 12/1/2025 Number Present: 1 Completed Date: 12/1/2025 Age: From 3 To 3 Total Minutes: 85 Time In: 10:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. This program currently operates with a 4 star rated license issued October 31, 2018, earning 7 points in program standards, 3 points in staff education, and 1 quality point in the programmatic option. Restrictions on the permit include: daytime care only; maximum of 5 preschool children at any time; limited to 12 hours of operation; no more than 2children under age 1. Prior to the visit the compliance history score was 93%. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You and your brother were both present today. You stated that you two are the only people living in the home. All licensed spaces were monitored today. One child, 3 years of age, was present and observed in free play with age-appropriate materials and activities. There was not an activity plan for December. You and your brother had informal conversations with the child and engaged in play. Lunch for today consisted of corn dog, corn, green beans, pineapple, and milk. The playroom was arranged had included materials from literacy, blocks, dramatic play, manipulative, music, and writing. A variety of age-appropriate learning materials were accessible and observed. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There was one violation observed today. Violation must be corrected immediately. Violation Number Comment Rule 1962 Activity plans did not include activities intended to stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The last posted activity plan was from October 2025. 10A NCAC 09 .1718(a)(8)(A)(i-iv) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance: Written activity plans are required for family child care homes. They may be separate from the daily schedule or combined into one document. Since ninety percent of a child's brain development happens before the age of five years old, meaningful and appropriate activities are critical for helping children develop cognitive, physical, social and emotional skills. Today we reviewed the sample activity plans on the DCDEE website and discussed the requirements for aligning them with the developmental domains according to the NC Foundations for Early Learning and Development. I encourage you to research training opportunities for additional information. Other Information: CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on 04/18/24. Water testing must be completed every three (3) years. • Lead-Based Paint-No results Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. McIntyre has completed the training and has entered her family members. This information should be updated in ABCMS on an ongoing basis as staff/household members are hired/change and when their employment is terminated or they vacate the home. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. Choosing a Pathway to the Stars The new rules related to the star rated license system (QRIS) have been approved. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition has begun and the following informational opportunities are available to you: •You can review the rule roll out module in the DCDEE e-learning Moodle platform and •If you were unable to attend the recent webinars regarding Choosing a Pathway to the Stars, the sessions were recorded and will be posted on the QRIS Modernization page. •In September, child care consultants hosted in-person facility operator/administrator meetings within the counties they serve to provide additional guidance on the changes, the transition plan and timeline. If you were unable to attend, reach out to me so we can review the information. •Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! Today Ms. McIntyre and I had a conversation on the facility’s plan. That document is attached to this visit summary. Remember! You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Reminders - For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ Documentation was completed electronically on site, signed, and left with you today. Please remember it is your responsibility to always comply with all child care rules and requirements. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: APRIL LESTER Operation Type: Family CC Home Case Number: Visit Date: 12/1/2025 Number Present: 1 Completed Date: 12/1/2025 Age: From 3 To 3 Total Minutes: 85 Time In: 10:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. This program currently operates with a 4 star rated license issued October 31, 2018, earning 7 points in program standards, 3 points in staff education, and 1 quality point in the programmatic option. Restrictions on the permit include: daytime care only; maximum of 5 preschool children at any time; limited to 12 hours of operation; no more than 2children under age 1. Prior to the visit the compliance history score was 93%. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You and your brother were both present today. You stated that you two are the only people living in the home. All licensed spaces were monitored today. One child, 3 years of age, was present and observed in free play with age-appropriate materials and activities. There was not an activity plan for December. You and your brother had informal conversations with the child and engaged in play. Lunch for today consisted of corn dog, corn, green beans, pineapple, and milk. The playroom was arranged had included materials from literacy, blocks, dramatic play, manipulative, music, and writing. A variety of age-appropriate learning materials were accessible and observed. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There was one violation observed today. Violation must be corrected immediately. Violation Number Comment Rule 1962 Activity plans did not include activities intended to stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. The last posted activity plan was from October 2025. 10A NCAC 09 .1718(a)(8)(A)(i-iv) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant PO Box 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance: Written activity plans are required for family child care homes. They may be separate from the daily schedule or combined into one document. Since ninety percent of a child's brain development happens before the age of five years old, meaningful and appropriate activities are critical for helping children develop cognitive, physical, social and emotional skills. Today we reviewed the sample activity plans on the DCDEE website and discussed the requirements for aligning them with the developmental domains according to the NC Foundations for Early Learning and Development. I encourage you to research training opportunities for additional information. Other Information: CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on 04/18/24. Water testing must be completed every three (3) years. • Lead-Based Paint-No results Criminal Background Check Information – This is a requirement and if it is not completed, it will be documented as a violation. DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. Ms. McIntyre has completed the training and has entered her family members. This information should be updated in ABCMS on an ongoing basis as staff/household members are hired/change and when their employment is terminated or they vacate the home. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. Choosing a Pathway to the Stars The new rules related to the star rated license system (QRIS) have been approved. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition has begun and the following informational opportunities are available to you: •You can review the rule roll out module in the DCDEE e-learning Moodle platform and •If you were unable to attend the recent webinars regarding Choosing a Pathway to the Stars, the sessions were recorded and will be posted on the QRIS Modernization page. •In September, child care consultants hosted in-person facility operator/administrator meetings within the counties they serve to provide additional guidance on the changes, the transition plan and timeline. If you were unable to attend, reach out to me so we can review the information. •Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! Today Ms. McIntyre and I had a conversation on the facility’s plan. That document is attached to this visit summary. Remember! You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Reminders - For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ Documentation was completed electronically on site, signed, and left with you today. Please remember it is your responsibility to always comply with all child care rules and requirements. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-91 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: APRIL LESTER Operation Type: Family CC Home Case Number: Visit Date: 6/25/2025 Number Present: 4 Completed Date: 6/25/2025 Age: From 3 To 10 Total Minutes: 120 Time In: 09:00 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. The facility operates with a Four-Star license issued October 31, 2018, earning 3 points in Education, 7 points in Program, and 1 quality point for choosing a Programmatic Option. Prior to this visit, the facility’s eighteen-month compliance history was 89%. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on July 2, 2024. T. McIntyre, Provider, was present upon arrival. There were four children present today and they ranged in age from 3-10 years of age. Children were observed participating in free play in the play room during. the visit. Age appropriate materials were provided for all age groups. The activity plan was posted and included activities that align with NC Early Childhood Foundations. Seven children are enrolled; however, two children do not attend during the summer. There are no infants currently enrolled. The program is not transporting children during the summer so transportation requirements were not monitored today. Ms. McIntyre understands she must adhere to all transportation requirements prior to school starting. The ABCMS portal was reviewed today and you were found in compliance. The following violations were observed and must be corrected immediately. The violations are: Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. A child did not have a signed and dated statement of the discipline policy on file. G.S.110-91(10); .1727(a)&(b) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. Of the seven (7) children's files review, none had signed statement of receipt of the shaken baby syndrome and abusive head trauma policy. .1726(b)&(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Maintaining accurate documentation at the childcare center to determine compliance with the childcare rules and to ensure the health and safety of each child. We discussed the importance of maintaining accurate files. I emailed you a sample of the children's files checklist and I encourage to use a checklist for each file. Child care rules require that all facilities serving children under the age of five years old develop and adopt a Prevention of Shaken Baby and Abusive Head Trauma policy. All staff and parents of children under the age of 5 years old must sign a statement acknowledging that the policy has been reviewed with them, and the statements must be kept on file. Today I emailed you a sample of the shaken baby and abusive head trauma policy to utilize. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously; however, you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. North Carolina Rated License Assessment Project (NCRLAP): As of February 1, 2025, the new and improved Environment Rating Scales – Third Additions will be implemented. Today we discussed the purchase of the new tools, training opportunities, and the NCRLAP website. Please visit www.ncrlap.org for more information and start training your staff now on this new tool! Outreach assessments on the new tools are available now. Reminders: You need 7 on-going hours by July 2, 2025. You must email me your training certificates upon completion. Your CPR/First Aid certifications will expire at the end of the month. A shelter in place or lockdown drill is due by the end of the month as well as a fire drill and playground inspection. At the completion of the visit, this visit summary was reviewed, signed, and left with you today. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: APRIL LESTER Operation Type: Family CC Home Case Number: Visit Date: 6/25/2025 Number Present: 4 Completed Date: 6/25/2025 Age: From 3 To 10 Total Minutes: 120 Time In: 09:00 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. The facility operates with a Four-Star license issued October 31, 2018, earning 3 points in Education, 7 points in Program, and 1 quality point for choosing a Programmatic Option. Prior to this visit, the facility’s eighteen-month compliance history was 89%. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on July 2, 2024. T. McIntyre, Provider, was present upon arrival. There were four children present today and they ranged in age from 3-10 years of age. Children were observed participating in free play in the play room during. the visit. Age appropriate materials were provided for all age groups. The activity plan was posted and included activities that align with NC Early Childhood Foundations. Seven children are enrolled; however, two children do not attend during the summer. There are no infants currently enrolled. The program is not transporting children during the summer so transportation requirements were not monitored today. Ms. McIntyre understands she must adhere to all transportation requirements prior to school starting. The ABCMS portal was reviewed today and you were found in compliance. The following violations were observed and must be corrected immediately. The violations are: Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. A child did not have a signed and dated statement of the discipline policy on file. G.S.110-91(10); .1727(a)&(b) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. Of the seven (7) children's files review, none had signed statement of receipt of the shaken baby syndrome and abusive head trauma policy. .1726(b)&(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Maintaining accurate documentation at the childcare center to determine compliance with the childcare rules and to ensure the health and safety of each child. We discussed the importance of maintaining accurate files. I emailed you a sample of the children's files checklist and I encourage to use a checklist for each file. Child care rules require that all facilities serving children under the age of five years old develop and adopt a Prevention of Shaken Baby and Abusive Head Trauma policy. All staff and parents of children under the age of 5 years old must sign a statement acknowledging that the policy has been reviewed with them, and the statements must be kept on file. Today I emailed you a sample of the shaken baby and abusive head trauma policy to utilize. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously; however, you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. North Carolina Rated License Assessment Project (NCRLAP): As of February 1, 2025, the new and improved Environment Rating Scales – Third Additions will be implemented. Today we discussed the purchase of the new tools, training opportunities, and the NCRLAP website. Please visit www.ncrlap.org for more information and start training your staff now on this new tool! Outreach assessments on the new tools are available now. Reminders: You need 7 on-going hours by July 2, 2025. You must email me your training certificates upon completion. Your CPR/First Aid certifications will expire at the end of the month. A shelter in place or lockdown drill is due by the end of the month as well as a fire drill and playground inspection. At the completion of the visit, this visit summary was reviewed, signed, and left with you today. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: APRIL LESTER Operation Type: Family CC Home Case Number: Visit Date: 12/9/2024 Number Present: 2 Completed Date: 12/9/2024 Age: From 1 To 2 Total Minutes: 75 Time In: 09:00 AM Time Out: 10:15 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. The facility operates with a Four-Star license issued October 31, 2018, earning 3 points in Education, 7 points in Program, and 1 quality point for choosing a Programmatic Option. Prior to this visit, the facility’s eighteen-month compliance history was 91%. The last annual compliance visit was conducted by Child Care Consultant, Shereen Pickett on July 2, 2024. T. McIntyre and C. McIntyre, Providers, were present upon arrival. Six (6) children are enrolled. One (1) child one (1) year of age was present and one (1) child two (2) years of age arrived shortly after the start of the visit. Children participated in free play activities. Currently, of the six (6) children enrolled, four (4) are school-age children that only attend in the afternoon. Activity plans were not made available for review today nor were attendance records. Informal conversations were observed between staff and children. The following violations were observed. Violation Number Comment Rule 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Daily attendance records were not completed for August, September, October, November, and December. This was a repeat violation. .1721(e)(6) 1960 The written schedule and/or activity plan did not show blocks of time that was developmentally appropriate to the ages of children in care. Activity plans were not completed for August, September, October, November, a December. This was a repeat violation. .1718(a)(7)(B) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 23, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Written activity plans are required for family child care homes. They may be separate from the daily schedule or combined into one document. Since ninety percent of a child's brain development happens before the age of five years old, meaningful and appropriate activities are critical for helping children develop cognitive, physical, social and emotional skills. Today we reviewed the sample activity plans on the DCDEE website and discussed the requirements for aligning them with the developmental domains according to the NC Foundations for Early Learning and Development. I encourage you to research training opportunities for additional information. Attendance records must be completed daily. Today I suggested you keep your record at the entry door to help remind you to complete. Both violations observed today were repeated violations from the July 2024. Paperwork shows that your corrected these violations to come into compliance; however, you did not adopt new practices to maintain compliance. Today we discussed the importance of adopting new practices to ensure compliance is maintained. Failure to do so may result in an administrative action in the future. You can always reach out to New Hanover County Smart Start if you need additional assistance. Rated License Information: It was verified today that you are maintaining compliance with star rated license standards earned during your last reassessment. As discussed today, the “hold harmless” state of three-year reassessments was extended to allow time for new rules determining how stars are earned to be written and implemented. This means a reassessment will not be conducted according to the timelines previously discussed, however you may request one voluntarily at any time. New rules are expected to include different pathways towards earning stars, so I urge you to review any information shared to prepare for the changes. Communications will be sent via email directly from DCDEE, and I will continue to keep you informed. As you have previously had the Family Child Care Environment Rating Scale-Revised (FCCERS-R) conducted as part of your reassessment process, you may wish to review information on the new version of this tool, the FCCERS-3, since it will be used after February 1, 2025 for operators who choose the “program assessment” pathway. You may visit https://ncrlap.org/Resources/pages/get-ready-for-3s/ for free trainings and more information on the FCCERS-3. Reminders: A shelter-in-place or lockdown drill is due this month. The reporting period for child care immunizations is now open. Reporting for 2024-2025 has been extended due to Hurricane Helene. Children have a grace period from requirements until November 30, 2024, and reports will be accepted until January 15, 2025. Use this link to submit your report: https://survey.alchemer.com/s3/7955242/2024-2025-Child-Care-Immunization-Report. Send any questions regarding child care immunization reporting to immunization.reports@dhhs.nc.gov. Keep an eye on your inbox for the 2024 annual license fee invoice. Online payments will be due by December 31, 2024. The amount of your annual license fee is based on the licensed capacity printed on your license as of October 1, 2024, not the number of children enrolled at your facility. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov or Lynette Robbins, Licensing Supervisor, 910-824-0235, lynette.robbins@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1721 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: SHEREEN PICKETT Operation Type: Family CC Home Case Number: Visit Date: 7/2/2024 Number Present: 0 Completed Date: 7/2/2024 Age: From 0 To 0 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. The facility operates with a Four-Star license issued October 31, 2018, earning 3 points in Education, 7 points in Program, and 1 quality point for choosing a Programmatic Option. Prior to this visit, the facility’s eighteen-month compliance history was 94%. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on July 12, 2023. T. McIntyre, Provider, was present upon arrival. Ms. McIntyre stated she had an emergency meeting she had to be present at and left 30 minutes into the visit. Charles McIntyre, the provider’s brother and substitute provider was available for consultation. Seven children are enrolled. Children were not present today. The following violations were observed and must be corrected immediately. The violations are: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. Two bottles of Clorox wipes and one bottle of Clorox spray were stored above the refrigerator instead of being locked up. .1719 (a) (1) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. An outdoor inspection was not completed for the month of June 2024. 10A NCAC .1721(e)(5)(A-F) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child's health assessment was not on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. One child's immunization records were not on file. GS 110-91(1); .1721(a)(2) 920 Records were not made available for review. Records for three of the seven enrolled children were not located and made available for the consultant's review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance records were not available for review. .1721(e)(6) 1853 The operator did not conduct a monthly fire drill. A monthly fire drill was not documented for May and June 2024. .1719(a)(15) & .1721( e)(2) 1960 The written schedule and/or activity plan did not show blocks of time that was developmentally appropriate to the ages of children in care. An activity plan was not available for review for the week og July 01 - July 05, 2024. .1718(a)(7)(B) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Charles McIntyre, Substitute, did not retake the health and safety trainings since he intially completed them in June 2018. .1703(d)(2) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. A professional development plan was not available for the provider and substitute. .1703(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 12, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE RELATED TO VIOLATIONS CITED: Please review child care rules regarding storage and accessibility of potentially hazardous items. Items labeled “Keep out of reach of children” with no other warnings must be stored at a minimum of five feet off the floor. Hazardous cleaning supplies, including those kept under pressure in an aerosol can, as well as medications must be kept in locked storage. The definition of locked storage requires that the lock be unlocked with some type of device such as a key or combination. Regular childproofing locks do not meet this requirement. Ensure that all cleaning supplies and other items labeled “Keep out of reach of children” are kept inaccessible while children are in care. Monthly fire drills and playground inspections must be conducted, and forms maintained accurately. One child (J. Vaught), enrolled at your program since June 04, 2019 did not have a medical or immunization record on file. Also, three other children’s records could not be located today. This child’s file was previously monitored and found to be in compliance. The missing forms are due to lack of organization of children’s records and constant upkeep of your files. I have discussed with you on several occasions the importance of maintaining compliance with child care rules when it comes to all paperwork related to your program’s daily operations. I strongly encourage you to set aside several hours on weekly basis to review and update paperwork as needed. Daily records of attendance must be maintained, even when children are absent for the day. Activity plans must be completed prior to the beginning of each week, and must be in accordance to the needs and age appropriate to the children you have enrolled. The last activity plan you had today was dated mid-June. However, you showed me sample resources you have that can guide your planning from week to week. Therefore, it is a matter of time management and setting weekly priorities to having everything completed from week to week. A professional development plan is required annually for you and Charles. If you need help, reach out to Smart Start of New Hanover County. There is a sample plan on DCDEE’s website for your review and use. Charles completed the health and safety trainings in June 2018. These trainings must be completed each five years for anyone that comes into direct contact with children. He must go on moodle and complete all the required topics. Ensure copies of the certificates are emailed to me upon completion. REGARDING THE RATED LICENSE: I reminded you today that your program is part of Cohort 1 of the Star Rated License reassessment process. During the past visits and several recent phone calls, we discussed at length the need for you to begin preparing your program and reaching out for technical assistance from your local partnership. We also discussed your need to complete the required three-month self-study. Today, you stated you have been in touch with Natalie Pond with Smart Start of New Hanover County about conducting a mock assessment in the near future. I was also able to review your self-study, which you began in April 2024 and continue to work towards meeting more goals. I also walked you through the North Carolina Rated License Assessment Project (NCRLAP) website and showed you how to access the abundance of resources available to you. Last, we discussed and agreed on ordering your assessment in November 2024. Make sure to keep me posted as you are progressing in your preparations. REMINDERS: The van you use to transport school-age children is not currently insured and the tags/registration are expired. You also need a mounted fire extinguisher and first aid kit. The van is not currently being used. We discussed you emailing me copies of current registration and insurance prior to being able to use the van to transport child care children. The fire extinguisher in the home and on the van must be checked and tagged annually. Reach out to your local fire department for assistance. The summary of the NC child care law poster is outdated. You must print a new version from the DCDEE website and post it immediately. As discussed during prior visits, it is vital for the children to be cared for in a clean environment. This includes all area used with and by the children such as the playroom, dining area, kitchen, and bathroom. Continue to work on keeping your environment clean. A shelter-in-place drill is due for the month of July. At the conclusion of this visit, the summary was reviewed, signed and a copy was left with you. Feel free to contact me with questions or concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: SHEREEN PICKETT Operation Type: Family CC Home Case Number: Visit Date: 7/2/2024 Number Present: 0 Completed Date: 7/2/2024 Age: From 0 To 0 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. The facility operates with a Four-Star license issued October 31, 2018, earning 3 points in Education, 7 points in Program, and 1 quality point for choosing a Programmatic Option. Prior to this visit, the facility’s eighteen-month compliance history was 94%. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on July 12, 2023. T. McIntyre, Provider, was present upon arrival. Ms. McIntyre stated she had an emergency meeting she had to be present at and left 30 minutes into the visit. Charles McIntyre, the provider’s brother and substitute provider was available for consultation. Seven children are enrolled. Children were not present today. The following violations were observed and must be corrected immediately. The violations are: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. Two bottles of Clorox wipes and one bottle of Clorox spray were stored above the refrigerator instead of being locked up. .1719 (a) (1) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. An outdoor inspection was not completed for the month of June 2024. 10A NCAC .1721(e)(5)(A-F) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child's health assessment was not on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. One child's immunization records were not on file. GS 110-91(1); .1721(a)(2) 920 Records were not made available for review. Records for three of the seven enrolled children were not located and made available for the consultant's review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance records were not available for review. .1721(e)(6) 1853 The operator did not conduct a monthly fire drill. A monthly fire drill was not documented for May and June 2024. .1719(a)(15) & .1721( e)(2) 1960 The written schedule and/or activity plan did not show blocks of time that was developmentally appropriate to the ages of children in care. An activity plan was not available for review for the week og July 01 - July 05, 2024. .1718(a)(7)(B) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Charles McIntyre, Substitute, did not retake the health and safety trainings since he intially completed them in June 2018. .1703(d)(2) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. A professional development plan was not available for the provider and substitute. .1703(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 12, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE RELATED TO VIOLATIONS CITED: Please review child care rules regarding storage and accessibility of potentially hazardous items. Items labeled “Keep out of reach of children” with no other warnings must be stored at a minimum of five feet off the floor. Hazardous cleaning supplies, including those kept under pressure in an aerosol can, as well as medications must be kept in locked storage. The definition of locked storage requires that the lock be unlocked with some type of device such as a key or combination. Regular childproofing locks do not meet this requirement. Ensure that all cleaning supplies and other items labeled “Keep out of reach of children” are kept inaccessible while children are in care. Monthly fire drills and playground inspections must be conducted, and forms maintained accurately. One child (J. Vaught), enrolled at your program since June 04, 2019 did not have a medical or immunization record on file. Also, three other children’s records could not be located today. This child’s file was previously monitored and found to be in compliance. The missing forms are due to lack of organization of children’s records and constant upkeep of your files. I have discussed with you on several occasions the importance of maintaining compliance with child care rules when it comes to all paperwork related to your program’s daily operations. I strongly encourage you to set aside several hours on weekly basis to review and update paperwork as needed. Daily records of attendance must be maintained, even when children are absent for the day. Activity plans must be completed prior to the beginning of each week, and must be in accordance to the needs and age appropriate to the children you have enrolled. The last activity plan you had today was dated mid-June. However, you showed me sample resources you have that can guide your planning from week to week. Therefore, it is a matter of time management and setting weekly priorities to having everything completed from week to week. A professional development plan is required annually for you and Charles. If you need help, reach out to Smart Start of New Hanover County. There is a sample plan on DCDEE’s website for your review and use. Charles completed the health and safety trainings in June 2018. These trainings must be completed each five years for anyone that comes into direct contact with children. He must go on moodle and complete all the required topics. Ensure copies of the certificates are emailed to me upon completion. REGARDING THE RATED LICENSE: I reminded you today that your program is part of Cohort 1 of the Star Rated License reassessment process. During the past visits and several recent phone calls, we discussed at length the need for you to begin preparing your program and reaching out for technical assistance from your local partnership. We also discussed your need to complete the required three-month self-study. Today, you stated you have been in touch with Natalie Pond with Smart Start of New Hanover County about conducting a mock assessment in the near future. I was also able to review your self-study, which you began in April 2024 and continue to work towards meeting more goals. I also walked you through the North Carolina Rated License Assessment Project (NCRLAP) website and showed you how to access the abundance of resources available to you. Last, we discussed and agreed on ordering your assessment in November 2024. Make sure to keep me posted as you are progressing in your preparations. REMINDERS: The van you use to transport school-age children is not currently insured and the tags/registration are expired. You also need a mounted fire extinguisher and first aid kit. The van is not currently being used. We discussed you emailing me copies of current registration and insurance prior to being able to use the van to transport child care children. The fire extinguisher in the home and on the van must be checked and tagged annually. Reach out to your local fire department for assistance. The summary of the NC child care law poster is outdated. You must print a new version from the DCDEE website and post it immediately. As discussed during prior visits, it is vital for the children to be cared for in a clean environment. This includes all area used with and by the children such as the playroom, dining area, kitchen, and bathroom. Continue to work on keeping your environment clean. A shelter-in-place drill is due for the month of July. At the conclusion of this visit, the summary was reviewed, signed and a copy was left with you. Feel free to contact me with questions or concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: SHEREEN PICKETT Operation Type: Family CC Home Case Number: Visit Date: 7/2/2024 Number Present: 0 Completed Date: 7/2/2024 Age: From 0 To 0 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. The facility operates with a Four-Star license issued October 31, 2018, earning 3 points in Education, 7 points in Program, and 1 quality point for choosing a Programmatic Option. Prior to this visit, the facility’s eighteen-month compliance history was 94%. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on July 12, 2023. T. McIntyre, Provider, was present upon arrival. Ms. McIntyre stated she had an emergency meeting she had to be present at and left 30 minutes into the visit. Charles McIntyre, the provider’s brother and substitute provider was available for consultation. Seven children are enrolled. Children were not present today. The following violations were observed and must be corrected immediately. The violations are: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. Two bottles of Clorox wipes and one bottle of Clorox spray were stored above the refrigerator instead of being locked up. .1719 (a) (1) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. An outdoor inspection was not completed for the month of June 2024. 10A NCAC .1721(e)(5)(A-F) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child's health assessment was not on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. One child's immunization records were not on file. GS 110-91(1); .1721(a)(2) 920 Records were not made available for review. Records for three of the seven enrolled children were not located and made available for the consultant's review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance records were not available for review. .1721(e)(6) 1853 The operator did not conduct a monthly fire drill. A monthly fire drill was not documented for May and June 2024. .1719(a)(15) & .1721( e)(2) 1960 The written schedule and/or activity plan did not show blocks of time that was developmentally appropriate to the ages of children in care. An activity plan was not available for review for the week og July 01 - July 05, 2024. .1718(a)(7)(B) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Charles McIntyre, Substitute, did not retake the health and safety trainings since he intially completed them in June 2018. .1703(d)(2) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. A professional development plan was not available for the provider and substitute. .1703(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 12, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE RELATED TO VIOLATIONS CITED: Please review child care rules regarding storage and accessibility of potentially hazardous items. Items labeled “Keep out of reach of children” with no other warnings must be stored at a minimum of five feet off the floor. Hazardous cleaning supplies, including those kept under pressure in an aerosol can, as well as medications must be kept in locked storage. The definition of locked storage requires that the lock be unlocked with some type of device such as a key or combination. Regular childproofing locks do not meet this requirement. Ensure that all cleaning supplies and other items labeled “Keep out of reach of children” are kept inaccessible while children are in care. Monthly fire drills and playground inspections must be conducted, and forms maintained accurately. One child (J. Vaught), enrolled at your program since June 04, 2019 did not have a medical or immunization record on file. Also, three other children’s records could not be located today. This child’s file was previously monitored and found to be in compliance. The missing forms are due to lack of organization of children’s records and constant upkeep of your files. I have discussed with you on several occasions the importance of maintaining compliance with child care rules when it comes to all paperwork related to your program’s daily operations. I strongly encourage you to set aside several hours on weekly basis to review and update paperwork as needed. Daily records of attendance must be maintained, even when children are absent for the day. Activity plans must be completed prior to the beginning of each week, and must be in accordance to the needs and age appropriate to the children you have enrolled. The last activity plan you had today was dated mid-June. However, you showed me sample resources you have that can guide your planning from week to week. Therefore, it is a matter of time management and setting weekly priorities to having everything completed from week to week. A professional development plan is required annually for you and Charles. If you need help, reach out to Smart Start of New Hanover County. There is a sample plan on DCDEE’s website for your review and use. Charles completed the health and safety trainings in June 2018. These trainings must be completed each five years for anyone that comes into direct contact with children. He must go on moodle and complete all the required topics. Ensure copies of the certificates are emailed to me upon completion. REGARDING THE RATED LICENSE: I reminded you today that your program is part of Cohort 1 of the Star Rated License reassessment process. During the past visits and several recent phone calls, we discussed at length the need for you to begin preparing your program and reaching out for technical assistance from your local partnership. We also discussed your need to complete the required three-month self-study. Today, you stated you have been in touch with Natalie Pond with Smart Start of New Hanover County about conducting a mock assessment in the near future. I was also able to review your self-study, which you began in April 2024 and continue to work towards meeting more goals. I also walked you through the North Carolina Rated License Assessment Project (NCRLAP) website and showed you how to access the abundance of resources available to you. Last, we discussed and agreed on ordering your assessment in November 2024. Make sure to keep me posted as you are progressing in your preparations. REMINDERS: The van you use to transport school-age children is not currently insured and the tags/registration are expired. You also need a mounted fire extinguisher and first aid kit. The van is not currently being used. We discussed you emailing me copies of current registration and insurance prior to being able to use the van to transport child care children. The fire extinguisher in the home and on the van must be checked and tagged annually. Reach out to your local fire department for assistance. The summary of the NC child care law poster is outdated. You must print a new version from the DCDEE website and post it immediately. As discussed during prior visits, it is vital for the children to be cared for in a clean environment. This includes all area used with and by the children such as the playroom, dining area, kitchen, and bathroom. Continue to work on keeping your environment clean. A shelter-in-place drill is due for the month of July. At the conclusion of this visit, the summary was reviewed, signed and a copy was left with you. Feel free to contact me with questions or concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: SHEREEN PICKETT Operation Type: Family CC Home Case Number: Visit Date: 7/2/2024 Number Present: 0 Completed Date: 7/2/2024 Age: From 0 To 0 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. The facility operates with a Four-Star license issued October 31, 2018, earning 3 points in Education, 7 points in Program, and 1 quality point for choosing a Programmatic Option. Prior to this visit, the facility’s eighteen-month compliance history was 94%. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on July 12, 2023. T. McIntyre, Provider, was present upon arrival. Ms. McIntyre stated she had an emergency meeting she had to be present at and left 30 minutes into the visit. Charles McIntyre, the provider’s brother and substitute provider was available for consultation. Seven children are enrolled. Children were not present today. The following violations were observed and must be corrected immediately. The violations are: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. Two bottles of Clorox wipes and one bottle of Clorox spray were stored above the refrigerator instead of being locked up. .1719 (a) (1) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. An outdoor inspection was not completed for the month of June 2024. 10A NCAC .1721(e)(5)(A-F) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child's health assessment was not on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. One child's immunization records were not on file. GS 110-91(1); .1721(a)(2) 920 Records were not made available for review. Records for three of the seven enrolled children were not located and made available for the consultant's review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance records were not available for review. .1721(e)(6) 1853 The operator did not conduct a monthly fire drill. A monthly fire drill was not documented for May and June 2024. .1719(a)(15) & .1721( e)(2) 1960 The written schedule and/or activity plan did not show blocks of time that was developmentally appropriate to the ages of children in care. An activity plan was not available for review for the week og July 01 - July 05, 2024. .1718(a)(7)(B) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Charles McIntyre, Substitute, did not retake the health and safety trainings since he intially completed them in June 2018. .1703(d)(2) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. A professional development plan was not available for the provider and substitute. .1703(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 12, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE RELATED TO VIOLATIONS CITED: Please review child care rules regarding storage and accessibility of potentially hazardous items. Items labeled “Keep out of reach of children” with no other warnings must be stored at a minimum of five feet off the floor. Hazardous cleaning supplies, including those kept under pressure in an aerosol can, as well as medications must be kept in locked storage. The definition of locked storage requires that the lock be unlocked with some type of device such as a key or combination. Regular childproofing locks do not meet this requirement. Ensure that all cleaning supplies and other items labeled “Keep out of reach of children” are kept inaccessible while children are in care. Monthly fire drills and playground inspections must be conducted, and forms maintained accurately. One child (J. Vaught), enrolled at your program since June 04, 2019 did not have a medical or immunization record on file. Also, three other children’s records could not be located today. This child’s file was previously monitored and found to be in compliance. The missing forms are due to lack of organization of children’s records and constant upkeep of your files. I have discussed with you on several occasions the importance of maintaining compliance with child care rules when it comes to all paperwork related to your program’s daily operations. I strongly encourage you to set aside several hours on weekly basis to review and update paperwork as needed. Daily records of attendance must be maintained, even when children are absent for the day. Activity plans must be completed prior to the beginning of each week, and must be in accordance to the needs and age appropriate to the children you have enrolled. The last activity plan you had today was dated mid-June. However, you showed me sample resources you have that can guide your planning from week to week. Therefore, it is a matter of time management and setting weekly priorities to having everything completed from week to week. A professional development plan is required annually for you and Charles. If you need help, reach out to Smart Start of New Hanover County. There is a sample plan on DCDEE’s website for your review and use. Charles completed the health and safety trainings in June 2018. These trainings must be completed each five years for anyone that comes into direct contact with children. He must go on moodle and complete all the required topics. Ensure copies of the certificates are emailed to me upon completion. REGARDING THE RATED LICENSE: I reminded you today that your program is part of Cohort 1 of the Star Rated License reassessment process. During the past visits and several recent phone calls, we discussed at length the need for you to begin preparing your program and reaching out for technical assistance from your local partnership. We also discussed your need to complete the required three-month self-study. Today, you stated you have been in touch with Natalie Pond with Smart Start of New Hanover County about conducting a mock assessment in the near future. I was also able to review your self-study, which you began in April 2024 and continue to work towards meeting more goals. I also walked you through the North Carolina Rated License Assessment Project (NCRLAP) website and showed you how to access the abundance of resources available to you. Last, we discussed and agreed on ordering your assessment in November 2024. Make sure to keep me posted as you are progressing in your preparations. REMINDERS: The van you use to transport school-age children is not currently insured and the tags/registration are expired. You also need a mounted fire extinguisher and first aid kit. The van is not currently being used. We discussed you emailing me copies of current registration and insurance prior to being able to use the van to transport child care children. The fire extinguisher in the home and on the van must be checked and tagged annually. Reach out to your local fire department for assistance. The summary of the NC child care law poster is outdated. You must print a new version from the DCDEE website and post it immediately. As discussed during prior visits, it is vital for the children to be cared for in a clean environment. This includes all area used with and by the children such as the playroom, dining area, kitchen, and bathroom. Continue to work on keeping your environment clean. A shelter-in-place drill is due for the month of July. At the conclusion of this visit, the summary was reviewed, signed and a copy was left with you. Feel free to contact me with questions or concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1705 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: SHEREEN PICKETT Operation Type: Family CC Home Case Number: Visit Date: 7/12/2023 Number Present: 3 Completed Date: 7/12/2023 Age: From 4 To 6 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. The facility operates with a Four-Star license issued October 31, 2018, earning 3 points in Education, 7 points in Program, and 1 quality point for choosing a Programmatic Option. Prior to this visit, the facility’s eighteen-month compliance history was 94%. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on July 21, 2022. T. McIntyre , Provider, was present upon arrival. Five children are enrolled and three children, ranging in age from four to six years old were present. The children were observed finishing up breakfast, which consisted of oatmeal, bananas and capri sun. Following, the children transitioned into free play. The following violations were observed and must be corrected immediately. The violations are: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Children were served Capri Sun juice pouches with oatmeal and bananas for breakfast. 10A NCAC 09. 1706(a) 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. The toilet used by the children was visibly dirty and urine was observed on the edges of the toilet. The trash was overflowing in the bathroom used with the children. .1725(a)(5)(A-F) 816 Each child's hands were not washed before and after eating. Children did not wash hands after breakfast. .1725(a)(7)(B) 916 Operator did not maintain a record of on-going training in which he/she has participated. The on-going training record form was not used to keep record of annual trainings. 10A NCAC 09 .1705(b)(4)(C) 1855 The operator did not review the FCCH EPR Plan with additional caregivers on an annual basis. The EPR Plan was not reviewed annually. .1729(a )(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 21, 2023. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE RELATED TO VIOLATIONS CITED: Meals served to the children must meet nutritional components. Juice such as capri sun does not count as a fruit. Moving forward, ensure children are receiving all required components daily. The toilet used by the children was visibly dirty with dried urine stains around it. Also, the trash can in the bathroom was overflowing with trash. Ensure the bathroom is kept clean and maintained daily, prior to children’s arrival. Children must wash their hands before and after meals. Today, children were observed finishing breakfast, throwing out their trash before transitioning to free play. Moving forward, make surer to monitor children closely and remind them to wash hands after meals. The on-going training form provided for you on the DCDEE page needs to be used to monitor annual trainings. Today, you and I went through your paperwork together to find training certificates and document trainings for the year. As discussed, you need to print several copies of the form to help you keep training certificates documented and organized. The EPR plan must be reviewed with staff annually. Today, you stated it has been more than one year since you reviewed your EPR plan and there were no dates documented to show otherwise. REMINDERS: I reminded you today that your program is part of Cohort 1 of the Star Rated License reassessment process. We discussed at length the need for you to begin preparing your program and reaching out for technical assistance from your local partnership. Contact me with questions. As discussed during prior visits, it is vital for the children to be cared for in a clean environment. This includes all area used with and by the children such as the playroom, dining area, kitchen, and bathroom. Continue to work on keeping your environment clean. You have two vehicles approved for use with the children. However, both vehicles are experiencing mechanical issues and are not currently being used. Ms. McIntyre understands that both vehicles must be fixed and in good condition to be used for transporting children. A lockdown drill is due for the month of July. At the conclusion of this visit, the summary was reviewed, signed electronically and a copy was emailed to you. Feel free to contact me with questions or concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 1706 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: SHEREEN PICKETT Operation Type: Family CC Home Case Number: Visit Date: 7/12/2023 Number Present: 3 Completed Date: 7/12/2023 Age: From 4 To 6 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. The facility operates with a Four-Star license issued October 31, 2018, earning 3 points in Education, 7 points in Program, and 1 quality point for choosing a Programmatic Option. Prior to this visit, the facility’s eighteen-month compliance history was 94%. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on July 21, 2022. T. McIntyre , Provider, was present upon arrival. Five children are enrolled and three children, ranging in age from four to six years old were present. The children were observed finishing up breakfast, which consisted of oatmeal, bananas and capri sun. Following, the children transitioned into free play. The following violations were observed and must be corrected immediately. The violations are: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Children were served Capri Sun juice pouches with oatmeal and bananas for breakfast. 10A NCAC 09. 1706(a) 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. The toilet used by the children was visibly dirty and urine was observed on the edges of the toilet. The trash was overflowing in the bathroom used with the children. .1725(a)(5)(A-F) 816 Each child's hands were not washed before and after eating. Children did not wash hands after breakfast. .1725(a)(7)(B) 916 Operator did not maintain a record of on-going training in which he/she has participated. The on-going training record form was not used to keep record of annual trainings. 10A NCAC 09 .1705(b)(4)(C) 1855 The operator did not review the FCCH EPR Plan with additional caregivers on an annual basis. The EPR Plan was not reviewed annually. .1729(a )(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 21, 2023. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE RELATED TO VIOLATIONS CITED: Meals served to the children must meet nutritional components. Juice such as capri sun does not count as a fruit. Moving forward, ensure children are receiving all required components daily. The toilet used by the children was visibly dirty with dried urine stains around it. Also, the trash can in the bathroom was overflowing with trash. Ensure the bathroom is kept clean and maintained daily, prior to children’s arrival. Children must wash their hands before and after meals. Today, children were observed finishing breakfast, throwing out their trash before transitioning to free play. Moving forward, make surer to monitor children closely and remind them to wash hands after meals. The on-going training form provided for you on the DCDEE page needs to be used to monitor annual trainings. Today, you and I went through your paperwork together to find training certificates and document trainings for the year. As discussed, you need to print several copies of the form to help you keep training certificates documented and organized. The EPR plan must be reviewed with staff annually. Today, you stated it has been more than one year since you reviewed your EPR plan and there were no dates documented to show otherwise. REMINDERS: I reminded you today that your program is part of Cohort 1 of the Star Rated License reassessment process. We discussed at length the need for you to begin preparing your program and reaching out for technical assistance from your local partnership. Contact me with questions. As discussed during prior visits, it is vital for the children to be cared for in a clean environment. This includes all area used with and by the children such as the playroom, dining area, kitchen, and bathroom. Continue to work on keeping your environment clean. You have two vehicles approved for use with the children. However, both vehicles are experiencing mechanical issues and are not currently being used. Ms. McIntyre understands that both vehicles must be fixed and in good condition to be used for transporting children. A lockdown drill is due for the month of July. At the conclusion of this visit, the summary was reviewed, signed electronically and a copy was emailed to you. Feel free to contact me with questions or concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDS CASTLE II Facility ID: 65000874 Consultant: SHEREEN PICKETT Operation Type: Family CC Home Case Number: Visit Date: 7/12/2023 Number Present: 3 Completed Date: 7/12/2023 Age: From 4 To 6 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. The facility operates with a Four-Star license issued October 31, 2018, earning 3 points in Education, 7 points in Program, and 1 quality point for choosing a Programmatic Option. Prior to this visit, the facility’s eighteen-month compliance history was 94%. The last annual compliance visit was conducted by Child Care Consultant Shereen Pickett on July 21, 2022. T. McIntyre , Provider, was present upon arrival. Five children are enrolled and three children, ranging in age from four to six years old were present. The children were observed finishing up breakfast, which consisted of oatmeal, bananas and capri sun. Following, the children transitioned into free play. The following violations were observed and must be corrected immediately. The violations are: Violation Number Comment Rule 601 Nutritious meals and snacks served did not meet Meal Patterns for Children in Child Care Programs. Children were served Capri Sun juice pouches with oatmeal and bananas for breakfast. 10A NCAC 09. 1706(a) 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. The toilet used by the children was visibly dirty and urine was observed on the edges of the toilet. The trash was overflowing in the bathroom used with the children. .1725(a)(5)(A-F) 816 Each child's hands were not washed before and after eating. Children did not wash hands after breakfast. .1725(a)(7)(B) 916 Operator did not maintain a record of on-going training in which he/she has participated. The on-going training record form was not used to keep record of annual trainings. 10A NCAC 09 .1705(b)(4)(C) 1855 The operator did not review the FCCH EPR Plan with additional caregivers on an annual basis. The EPR Plan was not reviewed annually. .1729(a )(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 21, 2023. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE RELATED TO VIOLATIONS CITED: Meals served to the children must meet nutritional components. Juice such as capri sun does not count as a fruit. Moving forward, ensure children are receiving all required components daily. The toilet used by the children was visibly dirty with dried urine stains around it. Also, the trash can in the bathroom was overflowing with trash. Ensure the bathroom is kept clean and maintained daily, prior to children’s arrival. Children must wash their hands before and after meals. Today, children were observed finishing breakfast, throwing out their trash before transitioning to free play. Moving forward, make surer to monitor children closely and remind them to wash hands after meals. The on-going training form provided for you on the DCDEE page needs to be used to monitor annual trainings. Today, you and I went through your paperwork together to find training certificates and document trainings for the year. As discussed, you need to print several copies of the form to help you keep training certificates documented and organized. The EPR plan must be reviewed with staff annually. Today, you stated it has been more than one year since you reviewed your EPR plan and there were no dates documented to show otherwise. REMINDERS: I reminded you today that your program is part of Cohort 1 of the Star Rated License reassessment process. We discussed at length the need for you to begin preparing your program and reaching out for technical assistance from your local partnership. Contact me with questions. As discussed during prior visits, it is vital for the children to be cared for in a clean environment. This includes all area used with and by the children such as the playroom, dining area, kitchen, and bathroom. Continue to work on keeping your environment clean. You have two vehicles approved for use with the children. However, both vehicles are experiencing mechanical issues and are not currently being used. Ms. McIntyre understands that both vehicles must be fixed and in good condition to be used for transporting children. A lockdown drill is due for the month of July. At the conclusion of this visit, the summary was reviewed, signed electronically and a copy was emailed to you. Feel free to contact me with questions or concerns at (910) 508-3228 or Shereen.pickett@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times