College Road Early Childhood Center

G.S. 110-90 · Violation

Name of Operation: COLLEGE ROAD EARLY CHILDHOOD CENTER Facility ID: 65000955 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 10/20/2025 Number Present: 86 Completed Date: 10/20/2025 Age: From 4 To 5 Total Minutes: 120 Time In: 09:00 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. Michelle Manis, Director, was present and available for consultation. This facility currently operates with a Five Star License that was issued to this facility on May 31, 2022, earning 7 points in Staff Education, 7 points in Program Standards, and a quality point. Restrictions on the permit include: an age range of 3-5 with a first shift capacity of 90, meeting enhanced space and enhanced ratios minus 1, and children are not allowed in the kitchen. As of 10/19/2025, this facility has an 18-month compliance history of 97%. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. New Hanover County Schools operates this program. The last annual compliance visit was conducted on 04/29/2025. The new school year began on 09/02/25, and there are three (3) new staff and a substitute was present. Files for new staff and the substitute were monitored today. Sanitation Inspection – 05/12/2025 – 0 Demerits – Superior Classification Fire Inspection – 10/06/2025 – Approved for day time care only There are five (5) indoor spaces, and one (1) outdoor space approved for use; all classrooms are being utilized by NC Pre-K children. There are ninety (90) children enrolled and eighty-six (86) children, ages 4-5, were present today. Accurate attendance sheets were observed in each classroom. Preschool children in space #201 were observed transitioning indoors from outdoor gross motor play. All children adequately washed their hands before gathering for circle time. Preschool children in space #202, 205, and 206 were observed participating in free play. Free choice activities included magnetic blocks, dramatic play, books, sensory table, painting, and blocks. Preschool children in space #204 participated in group circle time. Today’s lunch consisted of cheese quesadilla, steamed broccoli, pineapple, and milk. Each classroom had spaces arranged into activity areas that include art, literacy, computers, listening, blocks, science, library, dramatic play, manipulative, music, and writing. A variety of age-appropriate learning materials were accessible and observed in each classroom. Activity plans and daily schedules were available for each group of children and observed posted in each classroom. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There was one (1) violation observed today. Violation must be corrected immediately. Continued compliance with all applicable child care requirements is always required. Violation Number Comment Rule 1757 A valid qualification letter was not on file and available to review at the facility. A new staff member who has a valid qualification letter in the ABCMS portal did not have a her letter on file at the facility. G.S. 110-90.2(b) & (d) & .2703(e) For your facility to remain in compliance with NC Child Care Requirements, violation must be corrected immediately. On or before November 3, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected as well as how compliance will be maintained in the future. The time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email me your letter of compliance to april.lester@dhhs.nc.gov Technical Assistance: Child Care Rule .2703 (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. Today we discussed the importance of all staff having a qualification letter on file. We attempted to locate the qualification letter through the staff members NCID account; however, she was unable to access her account due to unknown username and/or password. Other Information: Criminal Background Check Information – Jessica Mullins, PreK Coordinator Early Childhood Education Department New Hanover County Schools, has completed the required ABCMS training and is currently using the ABCMS Provider Portal to update information at facilities by verifying the roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on 10/25/2023. Water testing must be completed every three (3) years. • Lead-Based Paint-Exempt N/A • Asbestos-Exempt N/A Ensure you keep all paperwork that you receive regarding this matter, and it may be requested to verify compliance. Use this link to view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ Choosing a Pathway to the Stars The new rules related to the star rated license system (QRIS) have been approved. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition has begun and the following informational opportunities are available to you: •You can review the rule roll out module in the DCDEE e-learning Moodle platform and •If you were unable to attend the recent webinars regarding Choosing a Pathway to the Stars, the sessions were recorded and will be posted on the QRIS Modernization page. •In September, child care consultants hosted in-person facility operator/administrator meetings within the counties they serve to provide additional guidance on the changes, the transition plan and timeline. If you were unable to attend, reach out to me so we can review the information. •Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! Today Ms. Manis and I had a conversation on the facility’s plan on moving forward with their 2-5 Star Rated License. That document is attached to this visit summary. Remember! You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Reminders - For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ Documentation was completed electronically on site, signed, and left with you today. Please remember it is your responsibility to always comply with all child care rules and requirements. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COLLEGE ROAD EARLY CHILDHOOD CENTER Facility ID: 65000955 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 10/20/2025 Number Present: 86 Completed Date: 10/20/2025 Age: From 4 To 5 Total Minutes: 120 Time In: 09:00 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. Michelle Manis, Director, was present and available for consultation. This facility currently operates with a Five Star License that was issued to this facility on May 31, 2022, earning 7 points in Staff Education, 7 points in Program Standards, and a quality point. Restrictions on the permit include: an age range of 3-5 with a first shift capacity of 90, meeting enhanced space and enhanced ratios minus 1, and children are not allowed in the kitchen. As of 10/19/2025, this facility has an 18-month compliance history of 97%. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. New Hanover County Schools operates this program. The last annual compliance visit was conducted on 04/29/2025. The new school year began on 09/02/25, and there are three (3) new staff and a substitute was present. Files for new staff and the substitute were monitored today. Sanitation Inspection – 05/12/2025 – 0 Demerits – Superior Classification Fire Inspection – 10/06/2025 – Approved for day time care only There are five (5) indoor spaces, and one (1) outdoor space approved for use; all classrooms are being utilized by NC Pre-K children. There are ninety (90) children enrolled and eighty-six (86) children, ages 4-5, were present today. Accurate attendance sheets were observed in each classroom. Preschool children in space #201 were observed transitioning indoors from outdoor gross motor play. All children adequately washed their hands before gathering for circle time. Preschool children in space #202, 205, and 206 were observed participating in free play. Free choice activities included magnetic blocks, dramatic play, books, sensory table, painting, and blocks. Preschool children in space #204 participated in group circle time. Today’s lunch consisted of cheese quesadilla, steamed broccoli, pineapple, and milk. Each classroom had spaces arranged into activity areas that include art, literacy, computers, listening, blocks, science, library, dramatic play, manipulative, music, and writing. A variety of age-appropriate learning materials were accessible and observed in each classroom. Activity plans and daily schedules were available for each group of children and observed posted in each classroom. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There was one (1) violation observed today. Violation must be corrected immediately. Continued compliance with all applicable child care requirements is always required. Violation Number Comment Rule 1757 A valid qualification letter was not on file and available to review at the facility. A new staff member who has a valid qualification letter in the ABCMS portal did not have a her letter on file at the facility. G.S. 110-90.2(b) & (d) & .2703(e) For your facility to remain in compliance with NC Child Care Requirements, violation must be corrected immediately. On or before November 3, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected as well as how compliance will be maintained in the future. The time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email me your letter of compliance to april.lester@dhhs.nc.gov Technical Assistance: Child Care Rule .2703 (e) Child care providers, as defined in G.S. 110-90.2(a), shall have a valid qualification letter prior to employment or living in a child care facility and the qualification letter shall be kept on file at the facility for review by representatives of the Division. Today we discussed the importance of all staff having a qualification letter on file. We attempted to locate the qualification letter through the staff members NCID account; however, she was unable to access her account due to unknown username and/or password. Other Information: Criminal Background Check Information – Jessica Mullins, PreK Coordinator Early Childhood Education Department New Hanover County Schools, has completed the required ABCMS training and is currently using the ABCMS Provider Portal to update information at facilities by verifying the roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed on 10/25/2023. Water testing must be completed every three (3) years. • Lead-Based Paint-Exempt N/A • Asbestos-Exempt N/A Ensure you keep all paperwork that you receive regarding this matter, and it may be requested to verify compliance. Use this link to view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ Choosing a Pathway to the Stars The new rules related to the star rated license system (QRIS) have been approved. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition has begun and the following informational opportunities are available to you: •You can review the rule roll out module in the DCDEE e-learning Moodle platform and •If you were unable to attend the recent webinars regarding Choosing a Pathway to the Stars, the sessions were recorded and will be posted on the QRIS Modernization page. •In September, child care consultants hosted in-person facility operator/administrator meetings within the counties they serve to provide additional guidance on the changes, the transition plan and timeline. If you were unable to attend, reach out to me so we can review the information. •Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! Today Ms. Manis and I had a conversation on the facility’s plan on moving forward with their 2-5 Star Rated License. That document is attached to this visit summary. Remember! You can contact the NC Resource Center for information, resources, and referrals on topics related to child health and health and safety in child care. Anyone in the greater early care and education community is welcome to call 1(800) 367-2229 (choose 1 then 2). Reminders - For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at: https://ncchildcare.ncdhhs.gov/ Documentation was completed electronically on site, signed, and left with you today. Please remember it is your responsibility to always comply with all child care rules and requirements. Contact me at April.Lester@dhhs.nc.gov at (910)824-0954 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COLLEGE ROAD EARLY CHILDHOOD CENTER Facility ID: 65000955 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 4/29/2025 Number Present: 87 Completed Date: 4/29/2025 Age: From 3 To 5 Total Minutes: 90 Time In: 08:30 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance. Michelle Manis, Director, assisted me with the visit. The program currently operates with a 5-star license issued January 18, 2022, earning 7 points in program standards, 7 points in staff education, and 1 quality point in the education option. Restrictions on the permit include: daytime care only; children in spaces 201, 202, 204, 205 and 206 only; meets .2818(c); children prohibited from kitchen; meets enhanced ratios; and meets enhanced space. The last annual compliance visit was conducted May 6, 2024. Prior to the visit the compliance history score was 100%. All licensed spaces were monitored today. Children in spaces 201, 202, 204, 205, and 206 as observed in free play indoors or outdoors. All activity plans were current and aligned with NC Early Childhood Foundations. Staff had informal conversations with children and engaged in play as well. Lunch for today consisted of Doritos walking tacos, fresh fruit, refried beans, and milk. NC Pre K Monitoring: The NC Pre-Kindergarten Program Site Monitoring Tool was reviewed today. The tool has been completed by the contract administrator. The program follows the New Hanover County school calendar, the length of the day meets requirements, and all staff meet education requirements. The Creative Curriculum for Preschool, 6th Edition, has been implemented and the assessment tool, GOLD, Teaching Strategies are all in place. Three formal assessments with parent conferences are scheduled through the school year. Portfolios are maintained on Teacher Strategies, GOLD by taking pictures of the children’s work and uploading them to the program. The facility uses the developmental screening tool, Brigance Early Childhood Screen III (3-5 Years). NC Pre-K requirements were met today. The following violations were observed. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff members first aid certification expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff members CPR certification expired March 2025. .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: CPR and First Aid training for child care must be taught in-person by an approved training organization, and only certain courses meet requirements. For a list of approved organizations and courses, visit the website below: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings/Be-a-Smart-Consumer-of-First-Aid-and-CPR-Training Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously; however, you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. North Carolina Rated License Assessment Project (NCRLAP): As of February 1, 2025, the new and improved Environment Rating Scales – Third Additions will be implemented. Today we discussed the purchase of the new tools, training opportunities, and the NCRLAP website. Please visit www.ncrlap.org for more information and start training your staff now on this new tool! At the completion of the visit, this visit summary was reviewed, signed, and left with you. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times