10A NCAC 09 .0803 · Violation

Name of Operation: SMILING FACES CHILD CARE CENTER, INC. Facility ID: 5855041 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 11/14/2025 Number Present: 42 Completed Date: 11/14/2025 Age: From 0 To 5 Total Minutes: 355 Time In: 08:20 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival you were not present. L. James, Educational teacher was present and assisted. You (M. Rodgers), arrived shortly after and assisted. , administrator, assisted me with the visit. Your program currently operates with a five-star license, issued on February 20, 2020, earning 7 points in the education component, 7 points in the program standards component (meeting enhanced space and enhanced ratios) and 1 quality point the program having a combined turnover rate of 20 percent or less for the administrator, program coordinator, lead teacher, teacher, and group leader positions over the last 12 months. The last annual compliance visit was conducted on December 9, 2024. The sanitation inspection was completed on June 8, 2025, with a “Superior” classification. The last fire inspection was conducted on September 00, 2025 .and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent as of November 14, 2025. The NC Secretary of State website was reviewed on November 14, 2025 and Smiling Faces Childcare Center, Inc. was listed as current- active. The contact information for the facility was reviewed with Ms. Rodgers, and all information was verified. No changes are required. Contact me immediately if you need to request any changes to your address, telephone number, or email address or to request changes to the license. I visited each indoor and outdoor space during my walk-through. Children in each space were observed engaged in free-choice play, completing toileting, diapering, and hand washing routines and interacting with caregivers. Children in Space #2 completed an art activity making turkeys. Children in Space #5 were observed in outdoor play. Children under twelve months old received care according to individual needs including diapering and bottle feeding. They were also observed participating in floor-play activities. Proper hand washing techniques and diaper changing procedures were observed. Breakfast was observed and consisted of cheese biscuits, strawberries, bread, and milk. The following violations were documented. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Adequate supervision was not provided when L. James, assistant director, left seven (7) children ranging from ages three to five in the office unattended for approximately two to three minutes. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time logs were not completed and available for review. .0510(d)(2)(A-C) 807 A safe indoor and outdoor environment was not provided for the children. Bolts were protruding from the black border enclosing the play equipment on preschool and infant/toddler playgrounds posing tripping hazards. Two nails were protruding from the wooden porch connected to the shed on the preschool playground. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Written authorization and/or instructions from a child's parent or authorized health professional was not on file for an EpiPen kept on site for a child enrolled. Also, an asthma inhaler was observed without a container. 10A NCAC 09 .0803(1)(a & b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin cream on site for a child enrolled was not in original pharmacy labeled container. .0803(2)(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Documentation verifying completion of recognizing and responding to suspicions of child maltreatment training was not on file for one employee hired on June 2, 2024. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 28, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ADEQUATE SUPERVISION: Upon arrival, seven children ranging from ages three to five years old were observed sitting on the floor watching television in the front office on the left side of the building. The individual responsible for supervising the children left them unattended in the office while she walked down the hall. I informed you that children cannot be left unattended at any time. I explained that the caregiver could have taken the children with her down the hall to ensure supervision was maintained. You stated that office staff receive children in the morning and are responsible for walking them to their designated classrooms. You added that you will implement a procedure to ensure children are taken to their classrooms immediately upon arrival, and parents would be asked to wait until their child can be escorted to the classroom. I explained that continuous supervision is essential to ensure children always remain in a safe environment. Any lapse in supervision could result in children engaging in activities that could result in sustaining injuries or something far worse. An unannounced follow up visit will be conducted to monitor supervision requirements. MEDICATION REQUIREMENTS: A tube of prescription cream and asthma inhaler observed were not in the original containers with the pharmacy labels and instructions. In addition, an EpiPen was also observed; however, no authorization form was available onsite to verify that the parent had provided permission for the medication to be administered. We discussed the importance of ensuring all medication requirements are met, including the need for medication to be provided in its original container so it can be verified as belonging to the individual child. You stated moving forward that all medication will accept through the main office and approved to ensure documentation is received prior to being taken to the classroom. SAFE OUTDOOR ENVIRONMENT: The items identified on the playgrounds were corrected during the visit. Maintenance reinserted the bolts into the barrier enclosing the play equipment. The two nails were hammered back into the wood to prevent them from protruding. I encouraged you to have maintenance and classroom staff to conduct safety check of the outdoor play area prior to allowing children access. This will help ensure that children do not encounter any potential hazards. QRIS DISCUSSION: WE started to review the QRIS documentation, but you requested to schedule another visit designated just to review and discuss the QRIS transition plan for your program. We scheduled a technical assistant visit for December 18, 2025, to review the information. You shared the Education Coordinator was not present and you would like her to be included in the conversation. REMINDERS: Sex Offender Registry: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID Credentials: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted. due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RESOURCES: Martin-Pitt Partnership for Children is available to provide you with resources, training, technical assistance, and information on child care issues and trends. Their phone number is (252) 792-0005. You can also check their website at https://mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (Keshia Hayward, Child Care Consultant, 252-214-2709, keshia.hayward@dhhs.mc.gov) or Jennifer Linhardt, Licensing Supervisor at Jennifer.Linhardt@dhhs.nc.gov or (252) 373-4199 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: SMILING FACES CHILD CARE CENTER, INC. Facility ID: 5855041 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 11/14/2025 Number Present: 42 Completed Date: 11/14/2025 Age: From 0 To 5 Total Minutes: 355 Time In: 08:20 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival you were not present. L. James, Educational teacher was present and assisted. You (M. Rodgers), arrived shortly after and assisted. , administrator, assisted me with the visit. Your program currently operates with a five-star license, issued on February 20, 2020, earning 7 points in the education component, 7 points in the program standards component (meeting enhanced space and enhanced ratios) and 1 quality point the program having a combined turnover rate of 20 percent or less for the administrator, program coordinator, lead teacher, teacher, and group leader positions over the last 12 months. The last annual compliance visit was conducted on December 9, 2024. The sanitation inspection was completed on June 8, 2025, with a “Superior” classification. The last fire inspection was conducted on September 00, 2025 .and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent as of November 14, 2025. The NC Secretary of State website was reviewed on November 14, 2025 and Smiling Faces Childcare Center, Inc. was listed as current- active. The contact information for the facility was reviewed with Ms. Rodgers, and all information was verified. No changes are required. Contact me immediately if you need to request any changes to your address, telephone number, or email address or to request changes to the license. I visited each indoor and outdoor space during my walk-through. Children in each space were observed engaged in free-choice play, completing toileting, diapering, and hand washing routines and interacting with caregivers. Children in Space #2 completed an art activity making turkeys. Children in Space #5 were observed in outdoor play. Children under twelve months old received care according to individual needs including diapering and bottle feeding. They were also observed participating in floor-play activities. Proper hand washing techniques and diaper changing procedures were observed. Breakfast was observed and consisted of cheese biscuits, strawberries, bread, and milk. The following violations were documented. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Adequate supervision was not provided when L. James, assistant director, left seven (7) children ranging from ages three to five in the office unattended for approximately two to three minutes. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time logs were not completed and available for review. .0510(d)(2)(A-C) 807 A safe indoor and outdoor environment was not provided for the children. Bolts were protruding from the black border enclosing the play equipment on preschool and infant/toddler playgrounds posing tripping hazards. Two nails were protruding from the wooden porch connected to the shed on the preschool playground. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Written authorization and/or instructions from a child's parent or authorized health professional was not on file for an EpiPen kept on site for a child enrolled. Also, an asthma inhaler was observed without a container. 10A NCAC 09 .0803(1)(a & b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin cream on site for a child enrolled was not in original pharmacy labeled container. .0803(2)(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Documentation verifying completion of recognizing and responding to suspicions of child maltreatment training was not on file for one employee hired on June 2, 2024. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 28, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ADEQUATE SUPERVISION: Upon arrival, seven children ranging from ages three to five years old were observed sitting on the floor watching television in the front office on the left side of the building. The individual responsible for supervising the children left them unattended in the office while she walked down the hall. I informed you that children cannot be left unattended at any time. I explained that the caregiver could have taken the children with her down the hall to ensure supervision was maintained. You stated that office staff receive children in the morning and are responsible for walking them to their designated classrooms. You added that you will implement a procedure to ensure children are taken to their classrooms immediately upon arrival, and parents would be asked to wait until their child can be escorted to the classroom. I explained that continuous supervision is essential to ensure children always remain in a safe environment. Any lapse in supervision could result in children engaging in activities that could result in sustaining injuries or something far worse. An unannounced follow up visit will be conducted to monitor supervision requirements. MEDICATION REQUIREMENTS: A tube of prescription cream and asthma inhaler observed were not in the original containers with the pharmacy labels and instructions. In addition, an EpiPen was also observed; however, no authorization form was available onsite to verify that the parent had provided permission for the medication to be administered. We discussed the importance of ensuring all medication requirements are met, including the need for medication to be provided in its original container so it can be verified as belonging to the individual child. You stated moving forward that all medication will accept through the main office and approved to ensure documentation is received prior to being taken to the classroom. SAFE OUTDOOR ENVIRONMENT: The items identified on the playgrounds were corrected during the visit. Maintenance reinserted the bolts into the barrier enclosing the play equipment. The two nails were hammered back into the wood to prevent them from protruding. I encouraged you to have maintenance and classroom staff to conduct safety check of the outdoor play area prior to allowing children access. This will help ensure that children do not encounter any potential hazards. QRIS DISCUSSION: WE started to review the QRIS documentation, but you requested to schedule another visit designated just to review and discuss the QRIS transition plan for your program. We scheduled a technical assistant visit for December 18, 2025, to review the information. You shared the Education Coordinator was not present and you would like her to be included in the conversation. REMINDERS: Sex Offender Registry: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID Credentials: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted. due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RESOURCES: Martin-Pitt Partnership for Children is available to provide you with resources, training, technical assistance, and information on child care issues and trends. Their phone number is (252) 792-0005. You can also check their website at https://mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (Keshia Hayward, Child Care Consultant, 252-214-2709, keshia.hayward@dhhs.mc.gov) or Jennifer Linhardt, Licensing Supervisor at Jennifer.Linhardt@dhhs.nc.gov or (252) 373-4199 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.