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Home › NC › Williamston › Guiding One'S Direction Child Care & Enrichment CE
622 East Blvd, Williamston NC 27892 · License #58000136 · Center · Child Care Center
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10A NCAC 09 .0806 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0626-148L Visit Date: 6/23/2026 Number Present: 25 Completed Date: 6/23/2026 Age: From 0 To 8 Total Minutes: 195 Time In: 10:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns regarding toileting requirements related to a child not being changed after having a potty accident. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and toileting requirements. The license and emergency care plan were posted. I observed indoor spaces used by the children. Children in Space #1 were being bottled fed and rocking in a bouncer. Children in Space #2 were playing a game using a soccer ball with the caregiver. Children in Space #3 were eating breakfast and completing a teacher directed activity writing letters. Children in Space #5 were interacting with the caregiver and engaged in free choice activity. Children in Space # 6 were participating in morning routine activities and interacting with caregivers. Breakfast and lunch were observed: Breakfast consisted of sausage, toast, pineapples, and milk. Lunch consisted of sliced turkey, bread, tater tots, pineapples and milk. The allegation was shared with you. You were given the opportunity to discuss the allegations in detail and answer questions. You stated that on Monday, June 8, 2026, preschool children in the classroom assigned to your care were taken to the bathroom prior to going outside for play. You reported that one child did not use the bathroom at that time. According to you, after children went outside and while you were serving water, you noticed that the child (who did not use the bathroom) had urinated on herself. You stated that the children were then brough back inside from play so that the child could be changed; however, when you check the child’s change of clothes, you discovered there was no clean underwear for that child. You further reported that the parent had informed you earlier in the day that the child was experiencing issues in a sensitive area of her body. Because of this information, and due to the lack of a clean pair of underwear, you stated that you chose not to remove the child’s clothing until appropriate clothing was available to ensure the child’s privacy and comfort were maintained. You stated the child remained in soiled clothing from approximately 11:45am to 5:00pm when the parent arrived to pick her up. According to you, at the time of pick-up, you informed the parent of the incident and explained that the child had not been changed. You reported that the parent did not express any concerns during the initial conversation. However, you stated that the parent called the facility later to request additional information regarding the incident which was provided. You stated that a police officer contacted you on the same day as the incident to inquire whether you were aware that a child had remained in wet clothing while at your program and had not been changed. According to you, you provided the office with the same information regarding the incident that was described today. You reported that at the conclusion of the conversation, the officer informed you that additional investigation would be conducted and that follow-up information would be provided. You stated that as of this date, you have not received any further communication regarding the matter. You stated that the program does not provide parents with written information regarding toileting practice; however, during enrollment orientation, parents are verbally informed that children are required to have two sets of changing clothes available at the facility that are appropriate for the season. You further stated when a child does not have changing adequate change of clothes, available, the program maintains a supply of extra clothing that may be used by children as needed. You reported the facility’s supply of extra clothing was not used for the child involved in the incident due to the security of the child. According to you, this influenced the decision not to utilize the facility’s replacement clothing for the child. You also stated that the parent was not contacted when the incident occurred; however, it was shared with her upon arrival. Additionally, you shared that you became busy upon returning inside, that calling the parent was forgotten. You shared children are changed throughout the day and times are also built into the schedule for toileting/bathroom usage. Additionally, children are allowed to utilize the bathroom more often when needed. Based on my observation today, five children enrolled did not have change of clothes provided by parents; however, there was additional clothing onsite as reported. I explained because the extra supply of clothes did not cover sizes for all children and there was no underwear in the container/bag of clothes. I further explained because there was no change of clothing for all children a violation was warranted and would be documented. Based on the information provided regarding the incident and my observation the allegation was confirmed. Children should be changed promptly when their clothing becomes soiled to promote the child’s health, comfort, dignity, and well-being. Programs should ensure that an adequate supply of clen clothing is available for children when needed and that procedures are in place to address situations when a child’s personal change of clothing is unavailable. Staff should communicate with families regarding any special toileting, medical, or hygiene needs and document instructions provided by parents when those instructions may affect the care provided to a child. Best practices would be to develop and maintain written procedures outlining how toileting accidents will be handled including use of spare clothing, parent’s notification, and documentation. Additionally, you and staff should follow appropriate sanitation and hygiene practices during toileting and clothe changing. Supervision: upon arrival, I observed a caregiver leaving Space #3 and transitioning to space #6 where another group of children were observed. As I entered Space #6 behind the caregiver, I observed that no other staff member was present to provide care and supervision for the children in that area. As a result, the children were left unsupervised during that time. I explained that based on my location and the location of the staff members, the children in Space #6 could not be seen or heard by an adult. Therefore, adequate supervision was not being maintained. I reminded you that children must always be supervised and that an adult must be present to monitor children to ensure their safety and well-being. You stated one child enrolled was a runner and had left the classroom, entered another classroom, and was about to damage the television. You added the staff member went to the other classroom to retrieve the child and prevent damage to the television. I informed you regardless of the situation and urgency, children should not be left alone. Also, the children could have accompanied the children outside of the classroom within means of safety and compliance with the child care requirements. During the visit, I observed the child leaving the assigned space and entering other spaces. A plan of action should be put in place to prevent this from occurring. Leaving children unattended increases, the risk of incidents, injuries, and unsafe situations. I explained jhow children could have exited the classroom using the exit door without adult knowledge and ended up in an unauthorized area. Procedures should be implemented to ensure continuous supervision is maintained during classroom transitions and throughout the day. The following violations were documented: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Six children were not adequately supervised when left unattended in Space #6. .1801(a)(1-5) 803 There were no clean clothes available for the children to wear when children's clothes became wet or soiled. It was reported that on June 8, 2026, a pair of underwear was not available for one child when her clothing became soiled. 10A NCAC 09 .0806(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before July 1, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. Martin-Pitt Partnership for Children is available to provide technical assistance, guidance and training for your programs. You can contact the Partnership at (252) 792-0005 or visit their website at https://mppfc.org/. The agency is located at 415 East Boulevard Suite 200 Williamston, NC 27892 At the completion of the visit, a visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0626-148L Visit Date: 6/23/2026 Number Present: 25 Completed Date: 6/23/2026 Age: From 0 To 8 Total Minutes: 195 Time In: 10:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns regarding toileting requirements related to a child not being changed after having a potty accident. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and toileting requirements. The license and emergency care plan were posted. I observed indoor spaces used by the children. Children in Space #1 were being bottled fed and rocking in a bouncer. Children in Space #2 were playing a game using a soccer ball with the caregiver. Children in Space #3 were eating breakfast and completing a teacher directed activity writing letters. Children in Space #5 were interacting with the caregiver and engaged in free choice activity. Children in Space # 6 were participating in morning routine activities and interacting with caregivers. Breakfast and lunch were observed: Breakfast consisted of sausage, toast, pineapples, and milk. Lunch consisted of sliced turkey, bread, tater tots, pineapples and milk. The allegation was shared with you. You were given the opportunity to discuss the allegations in detail and answer questions. You stated that on Monday, June 8, 2026, preschool children in the classroom assigned to your care were taken to the bathroom prior to going outside for play. You reported that one child did not use the bathroom at that time. According to you, after children went outside and while you were serving water, you noticed that the child (who did not use the bathroom) had urinated on herself. You stated that the children were then brough back inside from play so that the child could be changed; however, when you check the child’s change of clothes, you discovered there was no clean underwear for that child. You further reported that the parent had informed you earlier in the day that the child was experiencing issues in a sensitive area of her body. Because of this information, and due to the lack of a clean pair of underwear, you stated that you chose not to remove the child’s clothing until appropriate clothing was available to ensure the child’s privacy and comfort were maintained. You stated the child remained in soiled clothing from approximately 11:45am to 5:00pm when the parent arrived to pick her up. According to you, at the time of pick-up, you informed the parent of the incident and explained that the child had not been changed. You reported that the parent did not express any concerns during the initial conversation. However, you stated that the parent called the facility later to request additional information regarding the incident which was provided. You stated that a police officer contacted you on the same day as the incident to inquire whether you were aware that a child had remained in wet clothing while at your program and had not been changed. According to you, you provided the office with the same information regarding the incident that was described today. You reported that at the conclusion of the conversation, the officer informed you that additional investigation would be conducted and that follow-up information would be provided. You stated that as of this date, you have not received any further communication regarding the matter. You stated that the program does not provide parents with written information regarding toileting practice; however, during enrollment orientation, parents are verbally informed that children are required to have two sets of changing clothes available at the facility that are appropriate for the season. You further stated when a child does not have changing adequate change of clothes, available, the program maintains a supply of extra clothing that may be used by children as needed. You reported the facility’s supply of extra clothing was not used for the child involved in the incident due to the security of the child. According to you, this influenced the decision not to utilize the facility’s replacement clothing for the child. You also stated that the parent was not contacted when the incident occurred; however, it was shared with her upon arrival. Additionally, you shared that you became busy upon returning inside, that calling the parent was forgotten. You shared children are changed throughout the day and times are also built into the schedule for toileting/bathroom usage. Additionally, children are allowed to utilize the bathroom more often when needed. Based on my observation today, five children enrolled did not have change of clothes provided by parents; however, there was additional clothing onsite as reported. I explained because the extra supply of clothes did not cover sizes for all children and there was no underwear in the container/bag of clothes. I further explained because there was no change of clothing for all children a violation was warranted and would be documented. Based on the information provided regarding the incident and my observation the allegation was confirmed. Children should be changed promptly when their clothing becomes soiled to promote the child’s health, comfort, dignity, and well-being. Programs should ensure that an adequate supply of clen clothing is available for children when needed and that procedures are in place to address situations when a child’s personal change of clothing is unavailable. Staff should communicate with families regarding any special toileting, medical, or hygiene needs and document instructions provided by parents when those instructions may affect the care provided to a child. Best practices would be to develop and maintain written procedures outlining how toileting accidents will be handled including use of spare clothing, parent’s notification, and documentation. Additionally, you and staff should follow appropriate sanitation and hygiene practices during toileting and clothe changing. Supervision: upon arrival, I observed a caregiver leaving Space #3 and transitioning to space #6 where another group of children were observed. As I entered Space #6 behind the caregiver, I observed that no other staff member was present to provide care and supervision for the children in that area. As a result, the children were left unsupervised during that time. I explained that based on my location and the location of the staff members, the children in Space #6 could not be seen or heard by an adult. Therefore, adequate supervision was not being maintained. I reminded you that children must always be supervised and that an adult must be present to monitor children to ensure their safety and well-being. You stated one child enrolled was a runner and had left the classroom, entered another classroom, and was about to damage the television. You added the staff member went to the other classroom to retrieve the child and prevent damage to the television. I informed you regardless of the situation and urgency, children should not be left alone. Also, the children could have accompanied the children outside of the classroom within means of safety and compliance with the child care requirements. During the visit, I observed the child leaving the assigned space and entering other spaces. A plan of action should be put in place to prevent this from occurring. Leaving children unattended increases, the risk of incidents, injuries, and unsafe situations. I explained jhow children could have exited the classroom using the exit door without adult knowledge and ended up in an unauthorized area. Procedures should be implemented to ensure continuous supervision is maintained during classroom transitions and throughout the day. The following violations were documented: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Six children were not adequately supervised when left unattended in Space #6. .1801(a)(1-5) 803 There were no clean clothes available for the children to wear when children's clothes became wet or soiled. It was reported that on June 8, 2026, a pair of underwear was not available for one child when her clothing became soiled. 10A NCAC 09 .0806(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before July 1, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. Martin-Pitt Partnership for Children is available to provide technical assistance, guidance and training for your programs. You can contact the Partnership at (252) 792-0005 or visit their website at https://mppfc.org/. The agency is located at 415 East Boulevard Suite 200 Williamston, NC 27892 At the completion of the visit, a visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/17/2026 Number Present: 23 Completed Date: 3/17/2026 Age: From 0 To 4 Total Minutes: 285 Time In: 09:35 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, T. Biggs, Lead teacher assisted me with the visit. You (S. Brown), Administrator, arrived shortly after and assisted. Your program operates with a four-star license, issued October 28, 2025, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for the administrator having a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher, and group leader positions over the past 12 months. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. You stated the program currently uses the Lillio curriculum. The last annual compliance visit was conducted on April 15, 2025. The sanitation inspection was completed December 18, 2025, with a “Superior” classification. The last fire inspection was conducted on January 5, 2026, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety two percent as of March 17, 2026. The NC Secretary of State website was reviewed on March 17, 2026, and Guiding One's Direction Child Care & Enrichment Center, LLC was listed as current- active. I visited all indoor and outdoor spaces used by children. Children were observed participating in morning routine activities, interacting with the caregivers, completing toileting, diapering and hand-washing routines, napping, and eating breakfast/lunch. Breakfast consisted of cheese toast, mixed fruits and milk. Lunch chicken nuggets, fish fillets (older children), pears, green peas, bread and milk. Proper hand-washing and diaper changing procedures were observed. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated January 5, 2026, was not submitted to the Division within one week from the date of the report. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for ten or more children between January 5, 2026, and March 13, 2026. 10A NCAC 09 .0302(d)(4) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Staff/child ratio charts were not posted in Spaces # 1, 2, and 5. .0713(a)(10), (c) & (f)(3); .2818(e) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A milk bottle observed in Space # 1 with milk was not labeled with the date. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A plastic bench with cracked areas exposing sharp edges and one cracked cone was observed on the playground. A swing on the playground was observed to be loose and not securely installed, posing a safety hazard. 10A NCAC 09 .0601(a) 832 There was no written emergency medical care (EMC) plan. A written emergency medical care plan was not available for review or posted. 10A NCAC 09 .0802(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy or poster was not posted in Space #1, where care is provided to infants. .0606(b) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6 which exceeds the required staff/child ratio for this age group. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The center’s EPR plan was not reviewed on or before the annual date of January 6, 2026. The last renewal date documented was January 6, 2025. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 31, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF/TRAINING WORKSHEET: The staff/training worksheet was not completed and submitted prior to today's visit. Although the staff/training worksheets were not available during the visit, staff records were monitored and in compliance today today. I asked that you send me the staff/training worksheets by Wednesday, March 18, 2026. Please ensure the staff/training worksheets are signed and dated prior to submitting. QRIS CONVERSTATION: We talked about the status of progress toward completing requirements for the QRIS Pathway to the Stars transition. You selected Pathway #2 as your desired choice with an established application submission date of March 2026. When the application is submitted, include the family community engagement practice worksheet, program continuous quality improvement plan, and additional staff education if applicable. You stated at this time, you are waiting for follow-up from the publisher of the curriculum selected for school-age children. Also, you should ensure that the administrator and all lead teachers complete training on implementation of the curriculum utilized by the program. If you have questions about training offered, reach out to the publisher to inquire if they offer training it on the website. I will schedule a visit to monitor and process the rated license when all components are met and application received. ENHANCED STAFF/CHILD RATIO REQUIREMENTS: Upon arrival, one (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6. The cook eventually entered the classroom to assist until another teacher arrived and the classes were separated out. I informed you of the observation and discussed ensuring a plan is in place for staff to follow regarding maintaining appropriate staff/child ratios based on children’s ages and the number of caregivers. Staff/child ratio requirements must always be maintained even when the administrator is not onsite. If guidance is needed, this should be provided for all staff. I advised you to review the staff/child ratio for each space with all staff. Staff should maintain awareness of compliance for their classrooms and request assistance when needed. It was suggested designating someone to monitor and keep count of the staff/child ratios during arrival/departure and transition times. Maintaining adequate staff/child ratios based on the ages of children ensures a safe environment is maintained and help prevent injuries/incidents from occurring. An unannounced follow-up visit will be conducted to monitor staff/child ratio and applicable child care requirements. SAFE INDOOR/OUTDOOR ENVIRONMENT: We talked about the bench and cracked cone on the playground being removed. Additionally, I informed you the swing must be securely installed for safety of children. I explained the swing poses a safety hazard in which children could fall and become hurt. I suggested checking security of equipment during the completion of outdoor play inspection and removing items that pose potential hazards. If equipment can be repaired, it should be done immediately. You stated the maintenance person was working on the playground; however, he had to leave to retrieve something to remove the discussed items. Based on my observation, the items were removed prior to the end of the visit. POSTED ITEMS: Staff/child ratio charts, an infant safe sleep policy, the center’s emergency medical care plan and safe pick up/delivery signs were not posted during today’s visit. You and staff were not sure what happened to the signs and how they were removed from the wall. I recommend creating a document listing posted items and conducting walkthroughs to complete checks to ensure the signs are posted as required. This task could be designated for one individual. You posted the missing signs prior to the end of the visit. PROFESSIONAL DEVELOPMENT OPPORTUNITIES: Offerings from Early Years Early Years offers a variety of live and on-demand virtual trainings. Upcoming classes include: •Building Relationships with Infants & Toddlers on March 18 •Creating a YES Environment: Safe Spaces for Infants & Toddlers on March 25 •Healthy Behaviors on March 26 •Applying NCFELD to Infant-Toddler Planning on March 31 Updated Introduction to Foundations for Early Learning and Development Course This self-paced course from the NC Department of Public Instruction introduces the North Carolina Foundations for Early Learning and Development (Foundations). Participants will explore the structure, purpose, and key components of Foundations and learn how to use the framework to support child development, planning, and instruction. The estimated completion time is 3 hours. Successful completion earns 0.3 CEUs. The information was retrieved from the Raise NC Newsletter dated March 13, 2026. You can find registration and contact information in the newsletter. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. Martin- Pitt Partnership for Children is available to provide technical assistance, guidance and training for your programs. You can contact the Partnership at (252) 792-0005 or visit their website at https://mppfc.org/. The agency is located at 415 East Blvd Suite 200, Williamston, NC 27892 At the completion of the visit, a visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0802 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/17/2026 Number Present: 23 Completed Date: 3/17/2026 Age: From 0 To 4 Total Minutes: 285 Time In: 09:35 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, T. Biggs, Lead teacher assisted me with the visit. You (S. Brown), Administrator, arrived shortly after and assisted. Your program operates with a four-star license, issued October 28, 2025, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for the administrator having a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher, and group leader positions over the past 12 months. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. You stated the program currently uses the Lillio curriculum. The last annual compliance visit was conducted on April 15, 2025. The sanitation inspection was completed December 18, 2025, with a “Superior” classification. The last fire inspection was conducted on January 5, 2026, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety two percent as of March 17, 2026. The NC Secretary of State website was reviewed on March 17, 2026, and Guiding One's Direction Child Care & Enrichment Center, LLC was listed as current- active. I visited all indoor and outdoor spaces used by children. Children were observed participating in morning routine activities, interacting with the caregivers, completing toileting, diapering and hand-washing routines, napping, and eating breakfast/lunch. Breakfast consisted of cheese toast, mixed fruits and milk. Lunch chicken nuggets, fish fillets (older children), pears, green peas, bread and milk. Proper hand-washing and diaper changing procedures were observed. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated January 5, 2026, was not submitted to the Division within one week from the date of the report. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for ten or more children between January 5, 2026, and March 13, 2026. 10A NCAC 09 .0302(d)(4) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Staff/child ratio charts were not posted in Spaces # 1, 2, and 5. .0713(a)(10), (c) & (f)(3); .2818(e) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A milk bottle observed in Space # 1 with milk was not labeled with the date. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A plastic bench with cracked areas exposing sharp edges and one cracked cone was observed on the playground. A swing on the playground was observed to be loose and not securely installed, posing a safety hazard. 10A NCAC 09 .0601(a) 832 There was no written emergency medical care (EMC) plan. A written emergency medical care plan was not available for review or posted. 10A NCAC 09 .0802(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy or poster was not posted in Space #1, where care is provided to infants. .0606(b) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6 which exceeds the required staff/child ratio for this age group. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The center’s EPR plan was not reviewed on or before the annual date of January 6, 2026. The last renewal date documented was January 6, 2025. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 31, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF/TRAINING WORKSHEET: The staff/training worksheet was not completed and submitted prior to today's visit. Although the staff/training worksheets were not available during the visit, staff records were monitored and in compliance today today. I asked that you send me the staff/training worksheets by Wednesday, March 18, 2026. Please ensure the staff/training worksheets are signed and dated prior to submitting. QRIS CONVERSTATION: We talked about the status of progress toward completing requirements for the QRIS Pathway to the Stars transition. You selected Pathway #2 as your desired choice with an established application submission date of March 2026. When the application is submitted, include the family community engagement practice worksheet, program continuous quality improvement plan, and additional staff education if applicable. You stated at this time, you are waiting for follow-up from the publisher of the curriculum selected for school-age children. Also, you should ensure that the administrator and all lead teachers complete training on implementation of the curriculum utilized by the program. If you have questions about training offered, reach out to the publisher to inquire if they offer training it on the website. I will schedule a visit to monitor and process the rated license when all components are met and application received. ENHANCED STAFF/CHILD RATIO REQUIREMENTS: Upon arrival, one (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6. The cook eventually entered the classroom to assist until another teacher arrived and the classes were separated out. I informed you of the observation and discussed ensuring a plan is in place for staff to follow regarding maintaining appropriate staff/child ratios based on children’s ages and the number of caregivers. Staff/child ratio requirements must always be maintained even when the administrator is not onsite. If guidance is needed, this should be provided for all staff. I advised you to review the staff/child ratio for each space with all staff. Staff should maintain awareness of compliance for their classrooms and request assistance when needed. It was suggested designating someone to monitor and keep count of the staff/child ratios during arrival/departure and transition times. Maintaining adequate staff/child ratios based on the ages of children ensures a safe environment is maintained and help prevent injuries/incidents from occurring. An unannounced follow-up visit will be conducted to monitor staff/child ratio and applicable child care requirements. SAFE INDOOR/OUTDOOR ENVIRONMENT: We talked about the bench and cracked cone on the playground being removed. Additionally, I informed you the swing must be securely installed for safety of children. I explained the swing poses a safety hazard in which children could fall and become hurt. I suggested checking security of equipment during the completion of outdoor play inspection and removing items that pose potential hazards. If equipment can be repaired, it should be done immediately. You stated the maintenance person was working on the playground; however, he had to leave to retrieve something to remove the discussed items. Based on my observation, the items were removed prior to the end of the visit. POSTED ITEMS: Staff/child ratio charts, an infant safe sleep policy, the center’s emergency medical care plan and safe pick up/delivery signs were not posted during today’s visit. You and staff were not sure what happened to the signs and how they were removed from the wall. I recommend creating a document listing posted items and conducting walkthroughs to complete checks to ensure the signs are posted as required. This task could be designated for one individual. You posted the missing signs prior to the end of the visit. PROFESSIONAL DEVELOPMENT OPPORTUNITIES: Offerings from Early Years Early Years offers a variety of live and on-demand virtual trainings. Upcoming classes include: •Building Relationships with Infants & Toddlers on March 18 •Creating a YES Environment: Safe Spaces for Infants & Toddlers on March 25 •Healthy Behaviors on March 26 •Applying NCFELD to Infant-Toddler Planning on March 31 Updated Introduction to Foundations for Early Learning and Development Course This self-paced course from the NC Department of Public Instruction introduces the North Carolina Foundations for Early Learning and Development (Foundations). Participants will explore the structure, purpose, and key components of Foundations and learn how to use the framework to support child development, planning, and instruction. The estimated completion time is 3 hours. Successful completion earns 0.3 CEUs. The information was retrieved from the Raise NC Newsletter dated March 13, 2026. You can find registration and contact information in the newsletter. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. Martin- Pitt Partnership for Children is available to provide technical assistance, guidance and training for your programs. You can contact the Partnership at (252) 792-0005 or visit their website at https://mppfc.org/. The agency is located at 415 East Blvd Suite 200, Williamston, NC 27892 At the completion of the visit, a visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0302 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/17/2026 Number Present: 23 Completed Date: 3/17/2026 Age: From 0 To 4 Total Minutes: 285 Time In: 09:35 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, T. Biggs, Lead teacher assisted me with the visit. You (S. Brown), Administrator, arrived shortly after and assisted. Your program operates with a four-star license, issued October 28, 2025, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for the administrator having a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher, and group leader positions over the past 12 months. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. You stated the program currently uses the Lillio curriculum. The last annual compliance visit was conducted on April 15, 2025. The sanitation inspection was completed December 18, 2025, with a “Superior” classification. The last fire inspection was conducted on January 5, 2026, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety two percent as of March 17, 2026. The NC Secretary of State website was reviewed on March 17, 2026, and Guiding One's Direction Child Care & Enrichment Center, LLC was listed as current- active. I visited all indoor and outdoor spaces used by children. Children were observed participating in morning routine activities, interacting with the caregivers, completing toileting, diapering and hand-washing routines, napping, and eating breakfast/lunch. Breakfast consisted of cheese toast, mixed fruits and milk. Lunch chicken nuggets, fish fillets (older children), pears, green peas, bread and milk. Proper hand-washing and diaper changing procedures were observed. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated January 5, 2026, was not submitted to the Division within one week from the date of the report. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for ten or more children between January 5, 2026, and March 13, 2026. 10A NCAC 09 .0302(d)(4) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Staff/child ratio charts were not posted in Spaces # 1, 2, and 5. .0713(a)(10), (c) & (f)(3); .2818(e) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A milk bottle observed in Space # 1 with milk was not labeled with the date. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A plastic bench with cracked areas exposing sharp edges and one cracked cone was observed on the playground. A swing on the playground was observed to be loose and not securely installed, posing a safety hazard. 10A NCAC 09 .0601(a) 832 There was no written emergency medical care (EMC) plan. A written emergency medical care plan was not available for review or posted. 10A NCAC 09 .0802(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy or poster was not posted in Space #1, where care is provided to infants. .0606(b) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6 which exceeds the required staff/child ratio for this age group. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The center’s EPR plan was not reviewed on or before the annual date of January 6, 2026. The last renewal date documented was January 6, 2025. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 31, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF/TRAINING WORKSHEET: The staff/training worksheet was not completed and submitted prior to today's visit. Although the staff/training worksheets were not available during the visit, staff records were monitored and in compliance today today. I asked that you send me the staff/training worksheets by Wednesday, March 18, 2026. Please ensure the staff/training worksheets are signed and dated prior to submitting. QRIS CONVERSTATION: We talked about the status of progress toward completing requirements for the QRIS Pathway to the Stars transition. You selected Pathway #2 as your desired choice with an established application submission date of March 2026. When the application is submitted, include the family community engagement practice worksheet, program continuous quality improvement plan, and additional staff education if applicable. You stated at this time, you are waiting for follow-up from the publisher of the curriculum selected for school-age children. Also, you should ensure that the administrator and all lead teachers complete training on implementation of the curriculum utilized by the program. If you have questions about training offered, reach out to the publisher to inquire if they offer training it on the website. I will schedule a visit to monitor and process the rated license when all components are met and application received. ENHANCED STAFF/CHILD RATIO REQUIREMENTS: Upon arrival, one (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6. The cook eventually entered the classroom to assist until another teacher arrived and the classes were separated out. I informed you of the observation and discussed ensuring a plan is in place for staff to follow regarding maintaining appropriate staff/child ratios based on children’s ages and the number of caregivers. Staff/child ratio requirements must always be maintained even when the administrator is not onsite. If guidance is needed, this should be provided for all staff. I advised you to review the staff/child ratio for each space with all staff. Staff should maintain awareness of compliance for their classrooms and request assistance when needed. It was suggested designating someone to monitor and keep count of the staff/child ratios during arrival/departure and transition times. Maintaining adequate staff/child ratios based on the ages of children ensures a safe environment is maintained and help prevent injuries/incidents from occurring. An unannounced follow-up visit will be conducted to monitor staff/child ratio and applicable child care requirements. SAFE INDOOR/OUTDOOR ENVIRONMENT: We talked about the bench and cracked cone on the playground being removed. Additionally, I informed you the swing must be securely installed for safety of children. I explained the swing poses a safety hazard in which children could fall and become hurt. I suggested checking security of equipment during the completion of outdoor play inspection and removing items that pose potential hazards. If equipment can be repaired, it should be done immediately. You stated the maintenance person was working on the playground; however, he had to leave to retrieve something to remove the discussed items. Based on my observation, the items were removed prior to the end of the visit. POSTED ITEMS: Staff/child ratio charts, an infant safe sleep policy, the center’s emergency medical care plan and safe pick up/delivery signs were not posted during today’s visit. You and staff were not sure what happened to the signs and how they were removed from the wall. I recommend creating a document listing posted items and conducting walkthroughs to complete checks to ensure the signs are posted as required. This task could be designated for one individual. You posted the missing signs prior to the end of the visit. PROFESSIONAL DEVELOPMENT OPPORTUNITIES: Offerings from Early Years Early Years offers a variety of live and on-demand virtual trainings. Upcoming classes include: •Building Relationships with Infants & Toddlers on March 18 •Creating a YES Environment: Safe Spaces for Infants & Toddlers on March 25 •Healthy Behaviors on March 26 •Applying NCFELD to Infant-Toddler Planning on March 31 Updated Introduction to Foundations for Early Learning and Development Course This self-paced course from the NC Department of Public Instruction introduces the North Carolina Foundations for Early Learning and Development (Foundations). Participants will explore the structure, purpose, and key components of Foundations and learn how to use the framework to support child development, planning, and instruction. The estimated completion time is 3 hours. Successful completion earns 0.3 CEUs. The information was retrieved from the Raise NC Newsletter dated March 13, 2026. You can find registration and contact information in the newsletter. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. Martin- Pitt Partnership for Children is available to provide technical assistance, guidance and training for your programs. You can contact the Partnership at (252) 792-0005 or visit their website at https://mppfc.org/. The agency is located at 415 East Blvd Suite 200, Williamston, NC 27892 At the completion of the visit, a visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/17/2026 Number Present: 23 Completed Date: 3/17/2026 Age: From 0 To 4 Total Minutes: 285 Time In: 09:35 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, T. Biggs, Lead teacher assisted me with the visit. You (S. Brown), Administrator, arrived shortly after and assisted. Your program operates with a four-star license, issued October 28, 2025, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for the administrator having a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher, and group leader positions over the past 12 months. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. You stated the program currently uses the Lillio curriculum. The last annual compliance visit was conducted on April 15, 2025. The sanitation inspection was completed December 18, 2025, with a “Superior” classification. The last fire inspection was conducted on January 5, 2026, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety two percent as of March 17, 2026. The NC Secretary of State website was reviewed on March 17, 2026, and Guiding One's Direction Child Care & Enrichment Center, LLC was listed as current- active. I visited all indoor and outdoor spaces used by children. Children were observed participating in morning routine activities, interacting with the caregivers, completing toileting, diapering and hand-washing routines, napping, and eating breakfast/lunch. Breakfast consisted of cheese toast, mixed fruits and milk. Lunch chicken nuggets, fish fillets (older children), pears, green peas, bread and milk. Proper hand-washing and diaper changing procedures were observed. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated January 5, 2026, was not submitted to the Division within one week from the date of the report. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for ten or more children between January 5, 2026, and March 13, 2026. 10A NCAC 09 .0302(d)(4) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Staff/child ratio charts were not posted in Spaces # 1, 2, and 5. .0713(a)(10), (c) & (f)(3); .2818(e) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A milk bottle observed in Space # 1 with milk was not labeled with the date. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A plastic bench with cracked areas exposing sharp edges and one cracked cone was observed on the playground. A swing on the playground was observed to be loose and not securely installed, posing a safety hazard. 10A NCAC 09 .0601(a) 832 There was no written emergency medical care (EMC) plan. A written emergency medical care plan was not available for review or posted. 10A NCAC 09 .0802(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy or poster was not posted in Space #1, where care is provided to infants. .0606(b) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6 which exceeds the required staff/child ratio for this age group. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The center’s EPR plan was not reviewed on or before the annual date of January 6, 2026. The last renewal date documented was January 6, 2025. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 31, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF/TRAINING WORKSHEET: The staff/training worksheet was not completed and submitted prior to today's visit. Although the staff/training worksheets were not available during the visit, staff records were monitored and in compliance today today. I asked that you send me the staff/training worksheets by Wednesday, March 18, 2026. Please ensure the staff/training worksheets are signed and dated prior to submitting. QRIS CONVERSTATION: We talked about the status of progress toward completing requirements for the QRIS Pathway to the Stars transition. You selected Pathway #2 as your desired choice with an established application submission date of March 2026. When the application is submitted, include the family community engagement practice worksheet, program continuous quality improvement plan, and additional staff education if applicable. You stated at this time, you are waiting for follow-up from the publisher of the curriculum selected for school-age children. Also, you should ensure that the administrator and all lead teachers complete training on implementation of the curriculum utilized by the program. If you have questions about training offered, reach out to the publisher to inquire if they offer training it on the website. I will schedule a visit to monitor and process the rated license when all components are met and application received. ENHANCED STAFF/CHILD RATIO REQUIREMENTS: Upon arrival, one (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6. The cook eventually entered the classroom to assist until another teacher arrived and the classes were separated out. I informed you of the observation and discussed ensuring a plan is in place for staff to follow regarding maintaining appropriate staff/child ratios based on children’s ages and the number of caregivers. Staff/child ratio requirements must always be maintained even when the administrator is not onsite. If guidance is needed, this should be provided for all staff. I advised you to review the staff/child ratio for each space with all staff. Staff should maintain awareness of compliance for their classrooms and request assistance when needed. It was suggested designating someone to monitor and keep count of the staff/child ratios during arrival/departure and transition times. Maintaining adequate staff/child ratios based on the ages of children ensures a safe environment is maintained and help prevent injuries/incidents from occurring. An unannounced follow-up visit will be conducted to monitor staff/child ratio and applicable child care requirements. SAFE INDOOR/OUTDOOR ENVIRONMENT: We talked about the bench and cracked cone on the playground being removed. Additionally, I informed you the swing must be securely installed for safety of children. I explained the swing poses a safety hazard in which children could fall and become hurt. I suggested checking security of equipment during the completion of outdoor play inspection and removing items that pose potential hazards. If equipment can be repaired, it should be done immediately. You stated the maintenance person was working on the playground; however, he had to leave to retrieve something to remove the discussed items. Based on my observation, the items were removed prior to the end of the visit. POSTED ITEMS: Staff/child ratio charts, an infant safe sleep policy, the center’s emergency medical care plan and safe pick up/delivery signs were not posted during today’s visit. You and staff were not sure what happened to the signs and how they were removed from the wall. I recommend creating a document listing posted items and conducting walkthroughs to complete checks to ensure the signs are posted as required. This task could be designated for one individual. You posted the missing signs prior to the end of the visit. PROFESSIONAL DEVELOPMENT OPPORTUNITIES: Offerings from Early Years Early Years offers a variety of live and on-demand virtual trainings. Upcoming classes include: •Building Relationships with Infants & Toddlers on March 18 •Creating a YES Environment: Safe Spaces for Infants & Toddlers on March 25 •Healthy Behaviors on March 26 •Applying NCFELD to Infant-Toddler Planning on March 31 Updated Introduction to Foundations for Early Learning and Development Course This self-paced course from the NC Department of Public Instruction introduces the North Carolina Foundations for Early Learning and Development (Foundations). Participants will explore the structure, purpose, and key components of Foundations and learn how to use the framework to support child development, planning, and instruction. The estimated completion time is 3 hours. Successful completion earns 0.3 CEUs. The information was retrieved from the Raise NC Newsletter dated March 13, 2026. You can find registration and contact information in the newsletter. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. Martin- Pitt Partnership for Children is available to provide technical assistance, guidance and training for your programs. You can contact the Partnership at (252) 792-0005 or visit their website at https://mppfc.org/. The agency is located at 415 East Blvd Suite 200, Williamston, NC 27892 At the completion of the visit, a visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2818 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/17/2026 Number Present: 23 Completed Date: 3/17/2026 Age: From 0 To 4 Total Minutes: 285 Time In: 09:35 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, T. Biggs, Lead teacher assisted me with the visit. You (S. Brown), Administrator, arrived shortly after and assisted. Your program operates with a four-star license, issued October 28, 2025, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for the administrator having a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher, and group leader positions over the past 12 months. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. You stated the program currently uses the Lillio curriculum. The last annual compliance visit was conducted on April 15, 2025. The sanitation inspection was completed December 18, 2025, with a “Superior” classification. The last fire inspection was conducted on January 5, 2026, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety two percent as of March 17, 2026. The NC Secretary of State website was reviewed on March 17, 2026, and Guiding One's Direction Child Care & Enrichment Center, LLC was listed as current- active. I visited all indoor and outdoor spaces used by children. Children were observed participating in morning routine activities, interacting with the caregivers, completing toileting, diapering and hand-washing routines, napping, and eating breakfast/lunch. Breakfast consisted of cheese toast, mixed fruits and milk. Lunch chicken nuggets, fish fillets (older children), pears, green peas, bread and milk. Proper hand-washing and diaper changing procedures were observed. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated January 5, 2026, was not submitted to the Division within one week from the date of the report. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for ten or more children between January 5, 2026, and March 13, 2026. 10A NCAC 09 .0302(d)(4) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Staff/child ratio charts were not posted in Spaces # 1, 2, and 5. .0713(a)(10), (c) & (f)(3); .2818(e) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A milk bottle observed in Space # 1 with milk was not labeled with the date. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A plastic bench with cracked areas exposing sharp edges and one cracked cone was observed on the playground. A swing on the playground was observed to be loose and not securely installed, posing a safety hazard. 10A NCAC 09 .0601(a) 832 There was no written emergency medical care (EMC) plan. A written emergency medical care plan was not available for review or posted. 10A NCAC 09 .0802(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy or poster was not posted in Space #1, where care is provided to infants. .0606(b) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6 which exceeds the required staff/child ratio for this age group. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The center’s EPR plan was not reviewed on or before the annual date of January 6, 2026. The last renewal date documented was January 6, 2025. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 31, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF/TRAINING WORKSHEET: The staff/training worksheet was not completed and submitted prior to today's visit. Although the staff/training worksheets were not available during the visit, staff records were monitored and in compliance today today. I asked that you send me the staff/training worksheets by Wednesday, March 18, 2026. Please ensure the staff/training worksheets are signed and dated prior to submitting. QRIS CONVERSTATION: We talked about the status of progress toward completing requirements for the QRIS Pathway to the Stars transition. You selected Pathway #2 as your desired choice with an established application submission date of March 2026. When the application is submitted, include the family community engagement practice worksheet, program continuous quality improvement plan, and additional staff education if applicable. You stated at this time, you are waiting for follow-up from the publisher of the curriculum selected for school-age children. Also, you should ensure that the administrator and all lead teachers complete training on implementation of the curriculum utilized by the program. If you have questions about training offered, reach out to the publisher to inquire if they offer training it on the website. I will schedule a visit to monitor and process the rated license when all components are met and application received. ENHANCED STAFF/CHILD RATIO REQUIREMENTS: Upon arrival, one (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6. The cook eventually entered the classroom to assist until another teacher arrived and the classes were separated out. I informed you of the observation and discussed ensuring a plan is in place for staff to follow regarding maintaining appropriate staff/child ratios based on children’s ages and the number of caregivers. Staff/child ratio requirements must always be maintained even when the administrator is not onsite. If guidance is needed, this should be provided for all staff. I advised you to review the staff/child ratio for each space with all staff. Staff should maintain awareness of compliance for their classrooms and request assistance when needed. It was suggested designating someone to monitor and keep count of the staff/child ratios during arrival/departure and transition times. Maintaining adequate staff/child ratios based on the ages of children ensures a safe environment is maintained and help prevent injuries/incidents from occurring. An unannounced follow-up visit will be conducted to monitor staff/child ratio and applicable child care requirements. SAFE INDOOR/OUTDOOR ENVIRONMENT: We talked about the bench and cracked cone on the playground being removed. Additionally, I informed you the swing must be securely installed for safety of children. I explained the swing poses a safety hazard in which children could fall and become hurt. I suggested checking security of equipment during the completion of outdoor play inspection and removing items that pose potential hazards. If equipment can be repaired, it should be done immediately. You stated the maintenance person was working on the playground; however, he had to leave to retrieve something to remove the discussed items. Based on my observation, the items were removed prior to the end of the visit. POSTED ITEMS: Staff/child ratio charts, an infant safe sleep policy, the center’s emergency medical care plan and safe pick up/delivery signs were not posted during today’s visit. You and staff were not sure what happened to the signs and how they were removed from the wall. I recommend creating a document listing posted items and conducting walkthroughs to complete checks to ensure the signs are posted as required. This task could be designated for one individual. You posted the missing signs prior to the end of the visit. PROFESSIONAL DEVELOPMENT OPPORTUNITIES: Offerings from Early Years Early Years offers a variety of live and on-demand virtual trainings. Upcoming classes include: •Building Relationships with Infants & Toddlers on March 18 •Creating a YES Environment: Safe Spaces for Infants & Toddlers on March 25 •Healthy Behaviors on March 26 •Applying NCFELD to Infant-Toddler Planning on March 31 Updated Introduction to Foundations for Early Learning and Development Course This self-paced course from the NC Department of Public Instruction introduces the North Carolina Foundations for Early Learning and Development (Foundations). Participants will explore the structure, purpose, and key components of Foundations and learn how to use the framework to support child development, planning, and instruction. The estimated completion time is 3 hours. Successful completion earns 0.3 CEUs. The information was retrieved from the Raise NC Newsletter dated March 13, 2026. You can find registration and contact information in the newsletter. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. Martin- Pitt Partnership for Children is available to provide technical assistance, guidance and training for your programs. You can contact the Partnership at (252) 792-0005 or visit their website at https://mppfc.org/. The agency is located at 415 East Blvd Suite 200, Williamston, NC 27892 At the completion of the visit, a visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/17/2026 Number Present: 23 Completed Date: 3/17/2026 Age: From 0 To 4 Total Minutes: 285 Time In: 09:35 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, T. Biggs, Lead teacher assisted me with the visit. You (S. Brown), Administrator, arrived shortly after and assisted. Your program operates with a four-star license, issued October 28, 2025, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for the administrator having a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher, and group leader positions over the past 12 months. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. You stated the program currently uses the Lillio curriculum. The last annual compliance visit was conducted on April 15, 2025. The sanitation inspection was completed December 18, 2025, with a “Superior” classification. The last fire inspection was conducted on January 5, 2026, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety two percent as of March 17, 2026. The NC Secretary of State website was reviewed on March 17, 2026, and Guiding One's Direction Child Care & Enrichment Center, LLC was listed as current- active. I visited all indoor and outdoor spaces used by children. Children were observed participating in morning routine activities, interacting with the caregivers, completing toileting, diapering and hand-washing routines, napping, and eating breakfast/lunch. Breakfast consisted of cheese toast, mixed fruits and milk. Lunch chicken nuggets, fish fillets (older children), pears, green peas, bread and milk. Proper hand-washing and diaper changing procedures were observed. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated January 5, 2026, was not submitted to the Division within one week from the date of the report. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not recorded for ten or more children between January 5, 2026, and March 13, 2026. 10A NCAC 09 .0302(d)(4) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Staff/child ratio charts were not posted in Spaces # 1, 2, and 5. .0713(a)(10), (c) & (f)(3); .2818(e) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A milk bottle observed in Space # 1 with milk was not labeled with the date. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A plastic bench with cracked areas exposing sharp edges and one cracked cone was observed on the playground. A swing on the playground was observed to be loose and not securely installed, posing a safety hazard. 10A NCAC 09 .0601(a) 832 There was no written emergency medical care (EMC) plan. A written emergency medical care plan was not available for review or posted. 10A NCAC 09 .0802(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy or poster was not posted in Space #1, where care is provided to infants. .0606(b) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6 which exceeds the required staff/child ratio for this age group. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The center’s EPR plan was not reviewed on or before the annual date of January 6, 2026. The last renewal date documented was January 6, 2025. .0607(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 31, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. STAFF/TRAINING WORKSHEET: The staff/training worksheet was not completed and submitted prior to today's visit. Although the staff/training worksheets were not available during the visit, staff records were monitored and in compliance today today. I asked that you send me the staff/training worksheets by Wednesday, March 18, 2026. Please ensure the staff/training worksheets are signed and dated prior to submitting. QRIS CONVERSTATION: We talked about the status of progress toward completing requirements for the QRIS Pathway to the Stars transition. You selected Pathway #2 as your desired choice with an established application submission date of March 2026. When the application is submitted, include the family community engagement practice worksheet, program continuous quality improvement plan, and additional staff education if applicable. You stated at this time, you are waiting for follow-up from the publisher of the curriculum selected for school-age children. Also, you should ensure that the administrator and all lead teachers complete training on implementation of the curriculum utilized by the program. If you have questions about training offered, reach out to the publisher to inquire if they offer training it on the website. I will schedule a visit to monitor and process the rated license when all components are met and application received. ENHANCED STAFF/CHILD RATIO REQUIREMENTS: Upon arrival, one (1) caregiver was observed providing care for eleven (11) children ranging from two (2) to three (3) years old in Space #6. The cook eventually entered the classroom to assist until another teacher arrived and the classes were separated out. I informed you of the observation and discussed ensuring a plan is in place for staff to follow regarding maintaining appropriate staff/child ratios based on children’s ages and the number of caregivers. Staff/child ratio requirements must always be maintained even when the administrator is not onsite. If guidance is needed, this should be provided for all staff. I advised you to review the staff/child ratio for each space with all staff. Staff should maintain awareness of compliance for their classrooms and request assistance when needed. It was suggested designating someone to monitor and keep count of the staff/child ratios during arrival/departure and transition times. Maintaining adequate staff/child ratios based on the ages of children ensures a safe environment is maintained and help prevent injuries/incidents from occurring. An unannounced follow-up visit will be conducted to monitor staff/child ratio and applicable child care requirements. SAFE INDOOR/OUTDOOR ENVIRONMENT: We talked about the bench and cracked cone on the playground being removed. Additionally, I informed you the swing must be securely installed for safety of children. I explained the swing poses a safety hazard in which children could fall and become hurt. I suggested checking security of equipment during the completion of outdoor play inspection and removing items that pose potential hazards. If equipment can be repaired, it should be done immediately. You stated the maintenance person was working on the playground; however, he had to leave to retrieve something to remove the discussed items. Based on my observation, the items were removed prior to the end of the visit. POSTED ITEMS: Staff/child ratio charts, an infant safe sleep policy, the center’s emergency medical care plan and safe pick up/delivery signs were not posted during today’s visit. You and staff were not sure what happened to the signs and how they were removed from the wall. I recommend creating a document listing posted items and conducting walkthroughs to complete checks to ensure the signs are posted as required. This task could be designated for one individual. You posted the missing signs prior to the end of the visit. PROFESSIONAL DEVELOPMENT OPPORTUNITIES: Offerings from Early Years Early Years offers a variety of live and on-demand virtual trainings. Upcoming classes include: •Building Relationships with Infants & Toddlers on March 18 •Creating a YES Environment: Safe Spaces for Infants & Toddlers on March 25 •Healthy Behaviors on March 26 •Applying NCFELD to Infant-Toddler Planning on March 31 Updated Introduction to Foundations for Early Learning and Development Course This self-paced course from the NC Department of Public Instruction introduces the North Carolina Foundations for Early Learning and Development (Foundations). Participants will explore the structure, purpose, and key components of Foundations and learn how to use the framework to support child development, planning, and instruction. The estimated completion time is 3 hours. Successful completion earns 0.3 CEUs. The information was retrieved from the Raise NC Newsletter dated March 13, 2026. You can find registration and contact information in the newsletter. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. Martin- Pitt Partnership for Children is available to provide technical assistance, guidance and training for your programs. You can contact the Partnership at (252) 792-0005 or visit their website at https://mppfc.org/. The agency is located at 415 East Blvd Suite 200, Williamston, NC 27892 At the completion of the visit, a visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 10/28/2025 Number Present: 17 Completed Date: 10/28/2025 Age: From 1 To 7 Total Minutes: 250 Time In: 10:00 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Upon arrival, you were onsite. Staff contacted you and notified you of my presence. You arrived shortly after and assisted. A walk-through of the facility was completed today, and all indoor and outdoor areas used by children were monitored. Twenty (20) children ranging from ages one (1) to seven (7) years old were observed in care today. I observed children engaged in free choice play within various activity areas with developmentally appropriate toys /materials, participating in story time, completing toileting and hand washing routine, completing art activities related to Halloween, eating lunch and napping. Activities observed were listed on the activity plans posted. One child was eating breakfast provided by the parent upon arrival. The breakfast consisted of pancakes with syrup, eggs and juice. Lunch consisted of chicken filet on bun, mashed potatoes, applesauce, and milk. Currently this program operates with a four-star license earning seven points in staff education, two points in program standards, and one quality point for having a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher and group leader over the last 12 months). The following violations were documented today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented for various children between the dates of September 2, 2025, and October 27, 2025. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. Sixteen bolts were protruding from the black borders enclosing surfacing and equipment on the playground used by children. A container of disinfectant wipes were on a cubby accessible to children. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Japanese Cherry air freshener in an aerosol dispensed container was on a shelf accessible to children in Space #5. .2820(b) 1756 Enhanced staff/child ratios and group sizes were not met. One caregiver was observed providing care for ten children ranging from ages two (2) to (3) years old in Space #6. 10A NCAC 09 .2818 The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 13, Ahoskie NC 27910 or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before November 11, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License, could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 93% percent as of October 27, 2025. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. CORPORATION STATUS: Guiding One's Direction Child Care & Enrichment Center, LLC is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Guiding One's Direction Child Care & Enrichment Center, LLC remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status. ENHANCED STAFF/CHILD RATIOS: Upon arrival staff shifted a two-year-old child from Space #5 to Space #6. When the child was transitioned to Space #6, it placed that classroom out of compliance with enhanced staff/child ratio requirements. You acknowledged the space was not meeting enhanced staff/child ratios and moved the child to Space #1 to come into compliance. You stated you were at fault for the space being out of compliance. We discussed talking to staff about how to properly transition children to ensure compliance is maintained in all areas. You stated a list with children ‘s names and ages are posted in all spaces to assist staff with knowing which children are allowed in each classroom if a shift is required. You also said staff typically use the posted staff/child ratio charts to assist with determining which ages and numbers could be combined as well. I shared that staff-child ratio requirements must always be met. I encourage you to talk to staff about carefully considering the resources listed above prior to making quick changes. It was suggested that you consider recruiting additional support to assist with those tasks to ensure compliance is maintained. An unannounced follow-up visit will be conducted in the future to monitor staff/child ratio requirements. ARRIVAL/DEPARTURE TIMES: I explained the importance of ensuring arrival and departure documentation is completed and remain accurate. I further explained that when parents do not record the times for arrival and departure, staff could include the information along with their initials to reflect who added the information. I advised you to encourage parents to ensure the times are recorded prior to leaving the center. QRIS DISCUSSION: During the visit, we discussed the pathway to the star transition process for your program. You stated you were not ready to complete the program assessment; therefore, you would like to follow Pathway #2. You added that you would like to follow 4- star level for pathway #1 at the end of the process. I reviewed the requirements for both pathways 1 and 2 at the four-star level and we discussed staff education options available to meet four-star education requirements. I provided guidance and resources on steps needed to satisfy the requirements for continuous quality improvement plan (CQI), family community engagement practices, and the expectations for the competency evaluations. I explained the for coaching and mentoring, CDA and completion of CEU options. We talked about creating a timeline for completion of each component and the expected time to submit the license. You shared staff will be given the CQI’s at the end of the month to start completion. I shared the curriculum and formative assessment you select must cover all ages served in your program. I advise you to visit the Division’s website at https://ncchildcare.ncdhhs.gov/ to review the QRIS modernization page for additional information on the pathway to the stars. You should also review NCRLAP’s website at https://www.ncrlap.org/ to review the webinars, self-study sheets, Think More sheets and other resources available that could help with enhancing your program. I will follow-up with you throughout the process to ensure progress is made and there can be a smooth transition from the star rated license to your pathway. LICENSING FEE: Keep an eye on your email inbox for the 2025 Annual License Fee invoice. Invoices will be emailed to the facility email address by November 3, 2025. Since the invoice number changes each year, you will need to ensure the invoice number you are paying begins with 25. Online payments are due by December 3, 2025. License fees are paid online only, and paper checks are not accepted for payment. Licensed child care facilities are assessed an annual license fee. The amount of your annual license fee is based on the licensed capacity printed on your license as of October 1, 2025, not the number of children enrolled at your facility. Please note that annual license fees do not apply to state or public school-operated child care facilities, or to religious-sponsored facilities operating under a Notice of Compliance. For questions regarding license fees, visit the License Fee Frequently Asked Questions (FAQs en español) or email DCDEE_LF@dhhs.nc.gov for further assistance. ANNUAL IMMUNIZATION REPORT: The 2025-2026 Annual Child Care Immunization Reporting Portal is now open, and reports must be submitted electronically by midnight, November 15, 2025. Instructions and worksheets are available for download and may be used to collect data needed before entering your individual school information online. For more information, download the 2025 Annual Childcare Immunization Report Memo. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-270-1533. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted. due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. TECHNICAL ASSISTANCE AND RESOURCES: Your local Partnership for Children Smart Start (Martin -Pitt) can provide you with resources, training, technical assistance, and information on child care issues and trends. Their phone number is (252) 792-0005. You can also check their website at https://mppfc.org/. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, contact me using the information listed above. You may also contact Licensing Supervisor, Jennifer Lindhart at 252-373-4199 or email jennifer.linhard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 10/28/2025 Number Present: 17 Completed Date: 10/28/2025 Age: From 1 To 7 Total Minutes: 250 Time In: 10:00 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Upon arrival, you were onsite. Staff contacted you and notified you of my presence. You arrived shortly after and assisted. A walk-through of the facility was completed today, and all indoor and outdoor areas used by children were monitored. Twenty (20) children ranging from ages one (1) to seven (7) years old were observed in care today. I observed children engaged in free choice play within various activity areas with developmentally appropriate toys /materials, participating in story time, completing toileting and hand washing routine, completing art activities related to Halloween, eating lunch and napping. Activities observed were listed on the activity plans posted. One child was eating breakfast provided by the parent upon arrival. The breakfast consisted of pancakes with syrup, eggs and juice. Lunch consisted of chicken filet on bun, mashed potatoes, applesauce, and milk. Currently this program operates with a four-star license earning seven points in staff education, two points in program standards, and one quality point for having a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher and group leader over the last 12 months). The following violations were documented today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented for various children between the dates of September 2, 2025, and October 27, 2025. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. Sixteen bolts were protruding from the black borders enclosing surfacing and equipment on the playground used by children. A container of disinfectant wipes were on a cubby accessible to children. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Japanese Cherry air freshener in an aerosol dispensed container was on a shelf accessible to children in Space #5. .2820(b) 1756 Enhanced staff/child ratios and group sizes were not met. One caregiver was observed providing care for ten children ranging from ages two (2) to (3) years old in Space #6. 10A NCAC 09 .2818 The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 13, Ahoskie NC 27910 or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before November 11, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License, could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 93% percent as of October 27, 2025. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. CORPORATION STATUS: Guiding One's Direction Child Care & Enrichment Center, LLC is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Guiding One's Direction Child Care & Enrichment Center, LLC remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status. ENHANCED STAFF/CHILD RATIOS: Upon arrival staff shifted a two-year-old child from Space #5 to Space #6. When the child was transitioned to Space #6, it placed that classroom out of compliance with enhanced staff/child ratio requirements. You acknowledged the space was not meeting enhanced staff/child ratios and moved the child to Space #1 to come into compliance. You stated you were at fault for the space being out of compliance. We discussed talking to staff about how to properly transition children to ensure compliance is maintained in all areas. You stated a list with children ‘s names and ages are posted in all spaces to assist staff with knowing which children are allowed in each classroom if a shift is required. You also said staff typically use the posted staff/child ratio charts to assist with determining which ages and numbers could be combined as well. I shared that staff-child ratio requirements must always be met. I encourage you to talk to staff about carefully considering the resources listed above prior to making quick changes. It was suggested that you consider recruiting additional support to assist with those tasks to ensure compliance is maintained. An unannounced follow-up visit will be conducted in the future to monitor staff/child ratio requirements. ARRIVAL/DEPARTURE TIMES: I explained the importance of ensuring arrival and departure documentation is completed and remain accurate. I further explained that when parents do not record the times for arrival and departure, staff could include the information along with their initials to reflect who added the information. I advised you to encourage parents to ensure the times are recorded prior to leaving the center. QRIS DISCUSSION: During the visit, we discussed the pathway to the star transition process for your program. You stated you were not ready to complete the program assessment; therefore, you would like to follow Pathway #2. You added that you would like to follow 4- star level for pathway #1 at the end of the process. I reviewed the requirements for both pathways 1 and 2 at the four-star level and we discussed staff education options available to meet four-star education requirements. I provided guidance and resources on steps needed to satisfy the requirements for continuous quality improvement plan (CQI), family community engagement practices, and the expectations for the competency evaluations. I explained the for coaching and mentoring, CDA and completion of CEU options. We talked about creating a timeline for completion of each component and the expected time to submit the license. You shared staff will be given the CQI’s at the end of the month to start completion. I shared the curriculum and formative assessment you select must cover all ages served in your program. I advise you to visit the Division’s website at https://ncchildcare.ncdhhs.gov/ to review the QRIS modernization page for additional information on the pathway to the stars. You should also review NCRLAP’s website at https://www.ncrlap.org/ to review the webinars, self-study sheets, Think More sheets and other resources available that could help with enhancing your program. I will follow-up with you throughout the process to ensure progress is made and there can be a smooth transition from the star rated license to your pathway. LICENSING FEE: Keep an eye on your email inbox for the 2025 Annual License Fee invoice. Invoices will be emailed to the facility email address by November 3, 2025. Since the invoice number changes each year, you will need to ensure the invoice number you are paying begins with 25. Online payments are due by December 3, 2025. License fees are paid online only, and paper checks are not accepted for payment. Licensed child care facilities are assessed an annual license fee. The amount of your annual license fee is based on the licensed capacity printed on your license as of October 1, 2025, not the number of children enrolled at your facility. Please note that annual license fees do not apply to state or public school-operated child care facilities, or to religious-sponsored facilities operating under a Notice of Compliance. For questions regarding license fees, visit the License Fee Frequently Asked Questions (FAQs en español) or email DCDEE_LF@dhhs.nc.gov for further assistance. ANNUAL IMMUNIZATION REPORT: The 2025-2026 Annual Child Care Immunization Reporting Portal is now open, and reports must be submitted electronically by midnight, November 15, 2025. Instructions and worksheets are available for download and may be used to collect data needed before entering your individual school information online. For more information, download the 2025 Annual Childcare Immunization Report Memo. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-270-1533. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted. due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. TECHNICAL ASSISTANCE AND RESOURCES: Your local Partnership for Children Smart Start (Martin -Pitt) can provide you with resources, training, technical assistance, and information on child care issues and trends. Their phone number is (252) 792-0005. You can also check their website at https://mppfc.org/. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, contact me using the information listed above. You may also contact Licensing Supervisor, Jennifer Lindhart at 252-373-4199 or email jennifer.linhard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2818 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 10/28/2025 Number Present: 17 Completed Date: 10/28/2025 Age: From 1 To 7 Total Minutes: 250 Time In: 10:00 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Upon arrival, you were onsite. Staff contacted you and notified you of my presence. You arrived shortly after and assisted. A walk-through of the facility was completed today, and all indoor and outdoor areas used by children were monitored. Twenty (20) children ranging from ages one (1) to seven (7) years old were observed in care today. I observed children engaged in free choice play within various activity areas with developmentally appropriate toys /materials, participating in story time, completing toileting and hand washing routine, completing art activities related to Halloween, eating lunch and napping. Activities observed were listed on the activity plans posted. One child was eating breakfast provided by the parent upon arrival. The breakfast consisted of pancakes with syrup, eggs and juice. Lunch consisted of chicken filet on bun, mashed potatoes, applesauce, and milk. Currently this program operates with a four-star license earning seven points in staff education, two points in program standards, and one quality point for having a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher and group leader over the last 12 months). The following violations were documented today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented for various children between the dates of September 2, 2025, and October 27, 2025. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. Sixteen bolts were protruding from the black borders enclosing surfacing and equipment on the playground used by children. A container of disinfectant wipes were on a cubby accessible to children. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Japanese Cherry air freshener in an aerosol dispensed container was on a shelf accessible to children in Space #5. .2820(b) 1756 Enhanced staff/child ratios and group sizes were not met. One caregiver was observed providing care for ten children ranging from ages two (2) to (3) years old in Space #6. 10A NCAC 09 .2818 The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 13, Ahoskie NC 27910 or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before November 11, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License, could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 93% percent as of October 27, 2025. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. CORPORATION STATUS: Guiding One's Direction Child Care & Enrichment Center, LLC is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Guiding One's Direction Child Care & Enrichment Center, LLC remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status. ENHANCED STAFF/CHILD RATIOS: Upon arrival staff shifted a two-year-old child from Space #5 to Space #6. When the child was transitioned to Space #6, it placed that classroom out of compliance with enhanced staff/child ratio requirements. You acknowledged the space was not meeting enhanced staff/child ratios and moved the child to Space #1 to come into compliance. You stated you were at fault for the space being out of compliance. We discussed talking to staff about how to properly transition children to ensure compliance is maintained in all areas. You stated a list with children ‘s names and ages are posted in all spaces to assist staff with knowing which children are allowed in each classroom if a shift is required. You also said staff typically use the posted staff/child ratio charts to assist with determining which ages and numbers could be combined as well. I shared that staff-child ratio requirements must always be met. I encourage you to talk to staff about carefully considering the resources listed above prior to making quick changes. It was suggested that you consider recruiting additional support to assist with those tasks to ensure compliance is maintained. An unannounced follow-up visit will be conducted in the future to monitor staff/child ratio requirements. ARRIVAL/DEPARTURE TIMES: I explained the importance of ensuring arrival and departure documentation is completed and remain accurate. I further explained that when parents do not record the times for arrival and departure, staff could include the information along with their initials to reflect who added the information. I advised you to encourage parents to ensure the times are recorded prior to leaving the center. QRIS DISCUSSION: During the visit, we discussed the pathway to the star transition process for your program. You stated you were not ready to complete the program assessment; therefore, you would like to follow Pathway #2. You added that you would like to follow 4- star level for pathway #1 at the end of the process. I reviewed the requirements for both pathways 1 and 2 at the four-star level and we discussed staff education options available to meet four-star education requirements. I provided guidance and resources on steps needed to satisfy the requirements for continuous quality improvement plan (CQI), family community engagement practices, and the expectations for the competency evaluations. I explained the for coaching and mentoring, CDA and completion of CEU options. We talked about creating a timeline for completion of each component and the expected time to submit the license. You shared staff will be given the CQI’s at the end of the month to start completion. I shared the curriculum and formative assessment you select must cover all ages served in your program. I advise you to visit the Division’s website at https://ncchildcare.ncdhhs.gov/ to review the QRIS modernization page for additional information on the pathway to the stars. You should also review NCRLAP’s website at https://www.ncrlap.org/ to review the webinars, self-study sheets, Think More sheets and other resources available that could help with enhancing your program. I will follow-up with you throughout the process to ensure progress is made and there can be a smooth transition from the star rated license to your pathway. LICENSING FEE: Keep an eye on your email inbox for the 2025 Annual License Fee invoice. Invoices will be emailed to the facility email address by November 3, 2025. Since the invoice number changes each year, you will need to ensure the invoice number you are paying begins with 25. Online payments are due by December 3, 2025. License fees are paid online only, and paper checks are not accepted for payment. Licensed child care facilities are assessed an annual license fee. The amount of your annual license fee is based on the licensed capacity printed on your license as of October 1, 2025, not the number of children enrolled at your facility. Please note that annual license fees do not apply to state or public school-operated child care facilities, or to religious-sponsored facilities operating under a Notice of Compliance. For questions regarding license fees, visit the License Fee Frequently Asked Questions (FAQs en español) or email DCDEE_LF@dhhs.nc.gov for further assistance. ANNUAL IMMUNIZATION REPORT: The 2025-2026 Annual Child Care Immunization Reporting Portal is now open, and reports must be submitted electronically by midnight, November 15, 2025. Instructions and worksheets are available for download and may be used to collect data needed before entering your individual school information online. For more information, download the 2025 Annual Childcare Immunization Report Memo. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-270-1533. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted. due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. TECHNICAL ASSISTANCE AND RESOURCES: Your local Partnership for Children Smart Start (Martin -Pitt) can provide you with resources, training, technical assistance, and information on child care issues and trends. Their phone number is (252) 792-0005. You can also check their website at https://mppfc.org/. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, contact me using the information listed above. You may also contact Licensing Supervisor, Jennifer Lindhart at 252-373-4199 or email jennifer.linhard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0901 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 7/9/2025 Number Present: 28 Completed Date: 7/9/2025 Age: From 1 To 11 Total Minutes: 195 Time In: 08:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on May 1, 2024. The NC Secretary of State website was reviewed on July 9, 2025 and Guiding One’s Child Care & Enrichment Center, LLC was listed as current- active. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed and the facility telephone number was updated. It is important to frequently check your email to remain informed about any new changes that have or may occur. Breakfast included a sausage patty, biscuit, apple juice and milk. Compliance History: The center's compliance history was reviewed with the operator. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The program’s compliance history was ninety-three percent as of July 9, 2025. The violation(s) documented may impact the compliance history score and must be corrected immediately. On or before July 24, 2025, you must provide documentation of how and when each violation was corrected. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Three (3) children ages 2-3 were left without adult supervision in space 6. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. The children in space 3 were watching Mickey Mouse. A screen time log was not available. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age. Children in space 3 were watching Mickey Mouse with a two year old child present. .0510(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Items requiring locked storage were observed in space 1, space 2 and the kitchen. .2820(b) 9995 A violation was found for which there is no item number. An employee purse was stored in an unlocked closet in space 1 and in the unlocked unoccupied kitchen. This is a violation of sanitation rule 15A NCAC 18A .2820 STORAGE(g) Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with the Documented Violation (s): Supervision: Adequate supervision of children is essential to keep children safe from accidents and injuries. Staff must remain with the children assigned to them at all times. When I arrived, one (1) child was standing in the hallway adjacent to space 6 when the teacher walked up behind me coming from the kitchen. The teacher said, “I told ya’ll to come on” and walked into the room. Inside the room were two additional children. One of the children is non-mobile. Leaving a child or a group of children alone is unacceptable. All children need closer supervision to remain safe. There are no exceptions. A return visit is warranted. Storage of Hazardous Items- Intentional planning of the environment ensures a safe environment has been created which prevents and reduces injuries to young children. In space 1 an unlocked closet contained an employee purse below five feet, a bottle of odor ban spray and a container of disinfectant wipes. In the unlocked bathroom of space 2, two cans of Lysol Air Sanitizer, a can of Prime Source Cherry Berry Air Freshener, a can of CRC Wasp & Hornet Spray and a container of disinfectant wipes. The unoccupied kitchen was unlocked making all of its content accessible to the children. All areas used for children must be checked daily prior to use to ensure the space is safe for the children. Locked storage rooms and cabinets include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. Screen Time - The first two years of life are critical periods of growth and development for children’s brains and bodies, and rapid brain development continues through the early childhood years. To best develop a child’s cognitive, language, motor, and social-emotional skills, infants and toddlers need hands-on exploration and social interaction with their caregivers. The children in space 3 were watching Mickey Mouse on the television and a two-year-old child was present. When limited screen time is used by children older than three-years of age, co-viewing and co-teaching with an engaged adult promotes more effective learning and development. It is important to remember that screen time should be offered only as a free-choice activity, used to meet a developmental goal, and limited to 30 minutes per day, per child and no more than a total of two and a half hours per week, per child. Usage time periods may be extended for specific special events, projects, on-site computer classes, or occasions such as a current event, holiday, or birthday celebration. Administrative Action Review: The administrative action was posted at the entrance of the facility as required. We reviewed each stipulation and the documentation you submitted. Stipulation 1 - The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. Violations were documented today but not related to nutrition. Stipulation 2 - Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The training was completed June 7, 2024. The stipulation is met. Stipulation 3 - Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The revised nutrition plan was received on May 14, 2025 and approved on May 5, 2025. Stipulation 4 - Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted within three (3) days following the meeting. Completed the staff review on May 9, 2025 and submitted on May 14, 2025. The stipulation is met. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Lakisha Skinner, Child Care Consultant, 252-820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 7/9/2025 Number Present: 28 Completed Date: 7/9/2025 Age: From 1 To 11 Total Minutes: 195 Time In: 08:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on May 1, 2024. The NC Secretary of State website was reviewed on July 9, 2025 and Guiding One’s Child Care & Enrichment Center, LLC was listed as current- active. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed and the facility telephone number was updated. It is important to frequently check your email to remain informed about any new changes that have or may occur. Breakfast included a sausage patty, biscuit, apple juice and milk. Compliance History: The center's compliance history was reviewed with the operator. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The program’s compliance history was ninety-three percent as of July 9, 2025. The violation(s) documented may impact the compliance history score and must be corrected immediately. On or before July 24, 2025, you must provide documentation of how and when each violation was corrected. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Three (3) children ages 2-3 were left without adult supervision in space 6. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. The children in space 3 were watching Mickey Mouse. A screen time log was not available. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age. Children in space 3 were watching Mickey Mouse with a two year old child present. .0510(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Items requiring locked storage were observed in space 1, space 2 and the kitchen. .2820(b) 9995 A violation was found for which there is no item number. An employee purse was stored in an unlocked closet in space 1 and in the unlocked unoccupied kitchen. This is a violation of sanitation rule 15A NCAC 18A .2820 STORAGE(g) Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with the Documented Violation (s): Supervision: Adequate supervision of children is essential to keep children safe from accidents and injuries. Staff must remain with the children assigned to them at all times. When I arrived, one (1) child was standing in the hallway adjacent to space 6 when the teacher walked up behind me coming from the kitchen. The teacher said, “I told ya’ll to come on” and walked into the room. Inside the room were two additional children. One of the children is non-mobile. Leaving a child or a group of children alone is unacceptable. All children need closer supervision to remain safe. There are no exceptions. A return visit is warranted. Storage of Hazardous Items- Intentional planning of the environment ensures a safe environment has been created which prevents and reduces injuries to young children. In space 1 an unlocked closet contained an employee purse below five feet, a bottle of odor ban spray and a container of disinfectant wipes. In the unlocked bathroom of space 2, two cans of Lysol Air Sanitizer, a can of Prime Source Cherry Berry Air Freshener, a can of CRC Wasp & Hornet Spray and a container of disinfectant wipes. The unoccupied kitchen was unlocked making all of its content accessible to the children. All areas used for children must be checked daily prior to use to ensure the space is safe for the children. Locked storage rooms and cabinets include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. Screen Time - The first two years of life are critical periods of growth and development for children’s brains and bodies, and rapid brain development continues through the early childhood years. To best develop a child’s cognitive, language, motor, and social-emotional skills, infants and toddlers need hands-on exploration and social interaction with their caregivers. The children in space 3 were watching Mickey Mouse on the television and a two-year-old child was present. When limited screen time is used by children older than three-years of age, co-viewing and co-teaching with an engaged adult promotes more effective learning and development. It is important to remember that screen time should be offered only as a free-choice activity, used to meet a developmental goal, and limited to 30 minutes per day, per child and no more than a total of two and a half hours per week, per child. Usage time periods may be extended for specific special events, projects, on-site computer classes, or occasions such as a current event, holiday, or birthday celebration. Administrative Action Review: The administrative action was posted at the entrance of the facility as required. We reviewed each stipulation and the documentation you submitted. Stipulation 1 - The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. Violations were documented today but not related to nutrition. Stipulation 2 - Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The training was completed June 7, 2024. The stipulation is met. Stipulation 3 - Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The revised nutrition plan was received on May 14, 2025 and approved on May 5, 2025. Stipulation 4 - Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted within three (3) days following the meeting. Completed the staff review on May 9, 2025 and submitted on May 14, 2025. The stipulation is met. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Lakisha Skinner, Child Care Consultant, 252-820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 4/15/2025 Number Present: 26 Completed Date: 4/15/2025 Age: From 1 To 5 Total Minutes: 300 Time In: 08:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. S. Brown, Administrator, assisted me with the visit. Your program currently operates with a four-star license, issued November 18, 2022, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for having all lead teachers and 75% of teachers with an AAS, and combined turnover rate of less than 20%. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted July 8, 2024. The sanitation inspection was completed December 18, 2024 with a “Superior” classification. The last fire inspection was conducted January 13, 2025. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed and the facility telephone number was updated. It is important to frequently check your email to remain informed about any new changes that have or may occur. Compliance History: The center's compliance history was reviewed with the operator. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The program’s compliance history was ninety-two percent as of April 14, 2025. The NC Secretary of State website was reviewed on April 14, 2025 and Guiding One’s Child Care & Enrichment Center, LLC was listed as current- active. You visited each indoor space with me. Breakfast was being served when I arrived. Sausage sandwiches, juice and milk were served. The children washed hands and transitioned to outdoor play located at the rear of the facility. Children's artwork was posted through the facility. The activity plans were posted and reflected Lillio Learning for Preschool Children curriculum. Lunch was observed and consisted of corn dogs, tater tots, pears, and milk. Children rested on linen covered mats. The following violation(s) were documented. Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letter for one staff person expire don 11/17/24. The application for requalification was submitted on 4/8/25. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one (1) individual. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator did not complete the ABCMS provider training, and complete facility roster of staff employed at the facility. G.S. 110-90.2 & .2703(r) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The five year review of Recognizing and Responding to Suspicions of Child Maltreatment has not been completed by four (4) staff. .1103(b) * The violation(s) documented may impact the compliance history score and must be corrected immediately. On or before April 29, 2025, you must provide documentation of how and when each violation was corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Lead Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with the Documented Violation (s): Criminal Background Checks- Criminal background checks (CBC) are completed to protect children from abuse and reduce liability risks. Background screenings are needed to provide a safe program environment, support children’s health and safety, and are important for preventing child maltreatment in early care and education programs. A CBC must be completed prior to employee hire and every five years thereafter. An expiration date is now listed on each Qualification Letter. Submissions can also be made six months before the expiration date listed on the current Qualification Letter. P. Smiley’s, qualification letter expired on November 13, 2024, information for requalification was submitted on April 8, 2025, not prior to the expiration. This violation must be corrected within fifteen (15) days, by April 29, 2025, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, the employee cannot be at the facility any longer until they receive their qualification letter. You stated that you did not know that it had expired and thought it was current until November 2026. Regularly reviewing your files will help keep you informed about upcoming expiring dates. ABCMS - As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Recognizing & Responding to Suspicions of Child Maltreatment - Caregivers/teachers are mandatory reporters of child abuse and neglect. Education is important in identifying manifestations of child maltreatment that can increase the likelihood of appropriate reports to child protection and law enforcement agencies. Preventing, recognizing, responding to, and reporting shaken baby syndrome and abusive head trauma (SBS/AHT) is an important function of keeping children safe, protecting their healthy development, providing quality child care, and education families. Teaching staff did not complete the five (5) year review. You did not indicate you did not know it had to be completed every five years. Please utilize the staff file checklist to assist with meeting requirements. Consultation: Lead Testing - Lead and Asbestos testing is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. I emailed a reminder to the facility on March 28, 2025 of the requirement. NCID - Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is a Child Care Resource and Referral agency and is able to provide you with resources and information, training opportunities, and technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Lakisha Skinner, Child Care Consultant, 252-820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 4/15/2025 Number Present: 26 Completed Date: 4/15/2025 Age: From 1 To 5 Total Minutes: 300 Time In: 08:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. S. Brown, Administrator, assisted me with the visit. Your program currently operates with a four-star license, issued November 18, 2022, earning 7 points in the education component, 2 points in the program standards component (meeting enhanced space) and 1 quality point for having all lead teachers and 75% of teachers with an AAS, and combined turnover rate of less than 20%. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted July 8, 2024. The sanitation inspection was completed December 18, 2024 with a “Superior” classification. The last fire inspection was conducted January 13, 2025. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed and the facility telephone number was updated. It is important to frequently check your email to remain informed about any new changes that have or may occur. Compliance History: The center's compliance history was reviewed with the operator. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The program’s compliance history was ninety-two percent as of April 14, 2025. The NC Secretary of State website was reviewed on April 14, 2025 and Guiding One’s Child Care & Enrichment Center, LLC was listed as current- active. You visited each indoor space with me. Breakfast was being served when I arrived. Sausage sandwiches, juice and milk were served. The children washed hands and transitioned to outdoor play located at the rear of the facility. Children's artwork was posted through the facility. The activity plans were posted and reflected Lillio Learning for Preschool Children curriculum. Lunch was observed and consisted of corn dogs, tater tots, pears, and milk. Children rested on linen covered mats. The following violation(s) were documented. Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letter for one staff person expire don 11/17/24. The application for requalification was submitted on 4/8/25. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one (1) individual. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator did not complete the ABCMS provider training, and complete facility roster of staff employed at the facility. G.S. 110-90.2 & .2703(r) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The five year review of Recognizing and Responding to Suspicions of Child Maltreatment has not been completed by four (4) staff. .1103(b) * The violation(s) documented may impact the compliance history score and must be corrected immediately. On or before April 29, 2025, you must provide documentation of how and when each violation was corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Lead Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with the Documented Violation (s): Criminal Background Checks- Criminal background checks (CBC) are completed to protect children from abuse and reduce liability risks. Background screenings are needed to provide a safe program environment, support children’s health and safety, and are important for preventing child maltreatment in early care and education programs. A CBC must be completed prior to employee hire and every five years thereafter. An expiration date is now listed on each Qualification Letter. Submissions can also be made six months before the expiration date listed on the current Qualification Letter. P. Smiley’s, qualification letter expired on November 13, 2024, information for requalification was submitted on April 8, 2025, not prior to the expiration. This violation must be corrected within fifteen (15) days, by April 29, 2025, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, the employee cannot be at the facility any longer until they receive their qualification letter. You stated that you did not know that it had expired and thought it was current until November 2026. Regularly reviewing your files will help keep you informed about upcoming expiring dates. ABCMS - As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Recognizing & Responding to Suspicions of Child Maltreatment - Caregivers/teachers are mandatory reporters of child abuse and neglect. Education is important in identifying manifestations of child maltreatment that can increase the likelihood of appropriate reports to child protection and law enforcement agencies. Preventing, recognizing, responding to, and reporting shaken baby syndrome and abusive head trauma (SBS/AHT) is an important function of keeping children safe, protecting their healthy development, providing quality child care, and education families. Teaching staff did not complete the five (5) year review. You did not indicate you did not know it had to be completed every five years. Please utilize the staff file checklist to assist with meeting requirements. Consultation: Lead Testing - Lead and Asbestos testing is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. I emailed a reminder to the facility on March 28, 2025 of the requirement. NCID - Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is a Child Care Resource and Referral agency and is able to provide you with resources and information, training opportunities, and technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Lakisha Skinner, Child Care Consultant, 252-820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0901 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 2/5/2025 Number Present: 28 Completed Date: 2/5/2025 Age: From 0 To 5 Total Minutes: 165 Time In: 01:30 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to follow-up on an Administrative Action – Written Warning, dated May 1, 2024, issued to Shonique Brown operator of Guiding One’s Direction Child Care & Enrichment Center #58000136. I completed monitoring which included supervision, staff/child ratios, adequate/approved space, license posted, and permit restrictions. There were no new staff files to review. The administrative action was posted at the entrance. Mrs. Brown assisted as needed with the visit. Four(4) groups of children were present today. Children throughout the center were resting on linen-covered cots/cribs. Children transitioned from rest time to personal care routines and snack. Snack consisted of nacho chips, mandarin oranges, and milk. After snack children participated in free play. The following violation was documented. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were two plastic grocery bags used to store clothes located in a cubbie at the front entrance. .0604(q) Administrative Action Corrective Action Plan Review: We reviewed the expectations of the Corrective Action Plan, including: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. There was one violation documented and corrected during today’s visit. 2. Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Mrs. Brown received an email on 5/29/2024 from K. Cowan, CCHC in Martin County, to confirm that the Nutrition training date is set for June 6, 2024 at 6pm. The training will be held at the NC Telecenter in Williamston, NC. This stipulation has been met. 3. Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The written nutrition plan shall include, but not be limited to, the following: • Procedures to comply with special dietary needs or requirements • Steps to ensure meals and snacks served to children meet the meal pattern guide • Process for documenting and implementing menu substitutions The written nutrition plan shall be submitted to Tamaria Williams, Child Care Consultant, PO Box 1002, Williamston, NC 27892, telephone number 252-508-5621, email Tamaria.Williams@dhhs.nc.gov, for approval. Ms. Williams shall notify Ms. Brown, orally and in writing, as to whether the written nutrition plan is approved or if modifications are needed. Once approved, the written nutrition plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written nutrition plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The 4th draft was returned to Ms. Brown and an amendment was requested. This stipulation is not yet met. 4. Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted to Ms. Williams within three (3) days following the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is not yet met. I will inform you when the Written Warning is closed. Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4)(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 2/5/2025 Number Present: 28 Completed Date: 2/5/2025 Age: From 0 To 5 Total Minutes: 165 Time In: 01:30 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to follow-up on an Administrative Action – Written Warning, dated May 1, 2024, issued to Shonique Brown operator of Guiding One’s Direction Child Care & Enrichment Center #58000136. I completed monitoring which included supervision, staff/child ratios, adequate/approved space, license posted, and permit restrictions. There were no new staff files to review. The administrative action was posted at the entrance. Mrs. Brown assisted as needed with the visit. Four(4) groups of children were present today. Children throughout the center were resting on linen-covered cots/cribs. Children transitioned from rest time to personal care routines and snack. Snack consisted of nacho chips, mandarin oranges, and milk. After snack children participated in free play. The following violation was documented. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were two plastic grocery bags used to store clothes located in a cubbie at the front entrance. .0604(q) Administrative Action Corrective Action Plan Review: We reviewed the expectations of the Corrective Action Plan, including: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. There was one violation documented and corrected during today’s visit. 2. Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Mrs. Brown received an email on 5/29/2024 from K. Cowan, CCHC in Martin County, to confirm that the Nutrition training date is set for June 6, 2024 at 6pm. The training will be held at the NC Telecenter in Williamston, NC. This stipulation has been met. 3. Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The written nutrition plan shall include, but not be limited to, the following: • Procedures to comply with special dietary needs or requirements • Steps to ensure meals and snacks served to children meet the meal pattern guide • Process for documenting and implementing menu substitutions The written nutrition plan shall be submitted to Tamaria Williams, Child Care Consultant, PO Box 1002, Williamston, NC 27892, telephone number 252-508-5621, email Tamaria.Williams@dhhs.nc.gov, for approval. Ms. Williams shall notify Ms. Brown, orally and in writing, as to whether the written nutrition plan is approved or if modifications are needed. Once approved, the written nutrition plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written nutrition plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The 4th draft was returned to Ms. Brown and an amendment was requested. This stipulation is not yet met. 4. Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted to Ms. Williams within three (3) days following the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is not yet met. I will inform you when the Written Warning is closed. Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4)(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0901 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 11/25/2024 Number Present: 21 Completed Date: 11/25/2024 Age: From 0 To 4 Total Minutes: 195 Time In: 08:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to follow-up on an Administrative Action – Written Warning, dated May 1, 2024, issued to Shonique Brown operator of Guiding One’s Direction Child Care & Enrichment Center #58000136. I completed limited monitoring which included supervision, staff/child ratios, adequate/approved space, license posted, and permit restrictions. There were no new staff files to review. The administrative action was posted at the entrance. Mrs. Brown was not on-site. T. Biggs assisted with the visit. Three(3) groups of children were present today. Children throughout the center were eating breakfast and transitioning to personal care routines. After handwashing was complete, children transitioned to indoor free play. The breakfast menu reflected Honeycombs cereal, orange juice, and milk. The following violations were documented. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Lysol spray was on the shelf in space two(2). .2820(b) 1756 Enhanced staff/child ratios and group sizes were not met. Today one (1) staff member was present in space six(6) with seven(7) children that ranged from one(1) year to two(2) years of age. 10A NCAC 09 .2818 Administrative Action Corrective Action Plan Review: We reviewed the expectations of the Corrective Action Plan, including: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. This stipulation has not been met. There two violations documented during today’s visit. 2. Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Mrs. Brown received an email on 5/29/2024 from K. Cowan, CCHC in Martin County, to confirm that the Nutrition training date is set for June 6, 2024 at 6pm. The training will be held at the NC Telecenter in Williamston, NC. This stipulation has been met. 3. Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The written nutrition plan shall include, but not be limited to, the following: • Procedures to comply with special dietary needs or requirements • Steps to ensure meals and snacks served to children meet the meal pattern guide • Process for documenting and implementing menu substitutions The written nutrition plan shall be submitted to Tamaria Williams, Child Care Consultant, PO Box 1002, Williamston, NC 27892, telephone number 252-508-5621, email Tamaria.Williams@dhhs.nc.gov, for approval. Ms. Williams shall notify Ms. Brown, orally and in writing, as to whether the written nutrition plan is approved or if modifications are needed. Once approved, the written nutrition plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written nutrition plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The 4th draft was returned to Ms. Brown and an amendment was requested. This stipulation is not yet met. 4. Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted to Ms. Williams within three (3) days following the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is not yet met. I will inform you when the Written Warning is closed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 9, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/Child Ratio- Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. Today one (1) staff member was present in space six(6) with seven(7) children that ranged from one(1) year to two(2) years of age. Review staff/ child ratios requirements with your staff, and develop procedures to follow in order to stay in compliance with child care rules. In addition, a follow-up visit will be conducted. Storage of Hazardous Materials- Ensure that you are keeping items such as disinfectant wipes, any aerosol spray cans, and any items that have more warnings than just “Keep out of reach of children” in locked storage. Today in space two(2) an aerosol can of Lysol spray was on the shelf. Take a fresh look at where and how these items are stored to make them quick and easy to access when needed, but still maintain the safety of the children in care. Refer to the Center for Disease Control (CDC) website for more information on best practice. This was corrected during the visit. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .2818 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 11/25/2024 Number Present: 21 Completed Date: 11/25/2024 Age: From 0 To 4 Total Minutes: 195 Time In: 08:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to follow-up on an Administrative Action – Written Warning, dated May 1, 2024, issued to Shonique Brown operator of Guiding One’s Direction Child Care & Enrichment Center #58000136. I completed limited monitoring which included supervision, staff/child ratios, adequate/approved space, license posted, and permit restrictions. There were no new staff files to review. The administrative action was posted at the entrance. Mrs. Brown was not on-site. T. Biggs assisted with the visit. Three(3) groups of children were present today. Children throughout the center were eating breakfast and transitioning to personal care routines. After handwashing was complete, children transitioned to indoor free play. The breakfast menu reflected Honeycombs cereal, orange juice, and milk. The following violations were documented. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Lysol spray was on the shelf in space two(2). .2820(b) 1756 Enhanced staff/child ratios and group sizes were not met. Today one (1) staff member was present in space six(6) with seven(7) children that ranged from one(1) year to two(2) years of age. 10A NCAC 09 .2818 Administrative Action Corrective Action Plan Review: We reviewed the expectations of the Corrective Action Plan, including: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. This stipulation has not been met. There two violations documented during today’s visit. 2. Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Mrs. Brown received an email on 5/29/2024 from K. Cowan, CCHC in Martin County, to confirm that the Nutrition training date is set for June 6, 2024 at 6pm. The training will be held at the NC Telecenter in Williamston, NC. This stipulation has been met. 3. Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The written nutrition plan shall include, but not be limited to, the following: • Procedures to comply with special dietary needs or requirements • Steps to ensure meals and snacks served to children meet the meal pattern guide • Process for documenting and implementing menu substitutions The written nutrition plan shall be submitted to Tamaria Williams, Child Care Consultant, PO Box 1002, Williamston, NC 27892, telephone number 252-508-5621, email Tamaria.Williams@dhhs.nc.gov, for approval. Ms. Williams shall notify Ms. Brown, orally and in writing, as to whether the written nutrition plan is approved or if modifications are needed. Once approved, the written nutrition plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written nutrition plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The 4th draft was returned to Ms. Brown and an amendment was requested. This stipulation is not yet met. 4. Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted to Ms. Williams within three (3) days following the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is not yet met. I will inform you when the Written Warning is closed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 9, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/Child Ratio- Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. Today one (1) staff member was present in space six(6) with seven(7) children that ranged from one(1) year to two(2) years of age. Review staff/ child ratios requirements with your staff, and develop procedures to follow in order to stay in compliance with child care rules. In addition, a follow-up visit will be conducted. Storage of Hazardous Materials- Ensure that you are keeping items such as disinfectant wipes, any aerosol spray cans, and any items that have more warnings than just “Keep out of reach of children” in locked storage. Today in space two(2) an aerosol can of Lysol spray was on the shelf. Take a fresh look at where and how these items are stored to make them quick and easy to access when needed, but still maintain the safety of the children in care. Refer to the Center for Disease Control (CDC) website for more information on best practice. This was corrected during the visit. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 11/25/2024 Number Present: 21 Completed Date: 11/25/2024 Age: From 0 To 4 Total Minutes: 195 Time In: 08:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to follow-up on an Administrative Action – Written Warning, dated May 1, 2024, issued to Shonique Brown operator of Guiding One’s Direction Child Care & Enrichment Center #58000136. I completed limited monitoring which included supervision, staff/child ratios, adequate/approved space, license posted, and permit restrictions. There were no new staff files to review. The administrative action was posted at the entrance. Mrs. Brown was not on-site. T. Biggs assisted with the visit. Three(3) groups of children were present today. Children throughout the center were eating breakfast and transitioning to personal care routines. After handwashing was complete, children transitioned to indoor free play. The breakfast menu reflected Honeycombs cereal, orange juice, and milk. The following violations were documented. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Lysol spray was on the shelf in space two(2). .2820(b) 1756 Enhanced staff/child ratios and group sizes were not met. Today one (1) staff member was present in space six(6) with seven(7) children that ranged from one(1) year to two(2) years of age. 10A NCAC 09 .2818 Administrative Action Corrective Action Plan Review: We reviewed the expectations of the Corrective Action Plan, including: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. This stipulation has not been met. There two violations documented during today’s visit. 2. Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Mrs. Brown received an email on 5/29/2024 from K. Cowan, CCHC in Martin County, to confirm that the Nutrition training date is set for June 6, 2024 at 6pm. The training will be held at the NC Telecenter in Williamston, NC. This stipulation has been met. 3. Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The written nutrition plan shall include, but not be limited to, the following: • Procedures to comply with special dietary needs or requirements • Steps to ensure meals and snacks served to children meet the meal pattern guide • Process for documenting and implementing menu substitutions The written nutrition plan shall be submitted to Tamaria Williams, Child Care Consultant, PO Box 1002, Williamston, NC 27892, telephone number 252-508-5621, email Tamaria.Williams@dhhs.nc.gov, for approval. Ms. Williams shall notify Ms. Brown, orally and in writing, as to whether the written nutrition plan is approved or if modifications are needed. Once approved, the written nutrition plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written nutrition plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The 4th draft was returned to Ms. Brown and an amendment was requested. This stipulation is not yet met. 4. Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted to Ms. Williams within three (3) days following the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is not yet met. I will inform you when the Written Warning is closed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 9, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/Child Ratio- Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. Today one (1) staff member was present in space six(6) with seven(7) children that ranged from one(1) year to two(2) years of age. Review staff/ child ratios requirements with your staff, and develop procedures to follow in order to stay in compliance with child care rules. In addition, a follow-up visit will be conducted. Storage of Hazardous Materials- Ensure that you are keeping items such as disinfectant wipes, any aerosol spray cans, and any items that have more warnings than just “Keep out of reach of children” in locked storage. Today in space two(2) an aerosol can of Lysol spray was on the shelf. Take a fresh look at where and how these items are stored to make them quick and easy to access when needed, but still maintain the safety of the children in care. Refer to the Center for Disease Control (CDC) website for more information on best practice. This was corrected during the visit. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0901 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 23 Completed Date: 9/18/2024 Age: From 0 To 4 Total Minutes: 165 Time In: 08:30 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to follow-up on an Administrative Action – Written Warning, dated May 1, 2024, issued to Shonique Brown operator of Guiding One’s Direction Child Care & Enrichment Center #58000136. I completed limited monitoring which included supervision, staff/child ratios, adequate/approved space, license posted, and permit restrictions. There were no new staff files to review. The administrative action was posted at the entrance. Four groups of children were present today. The children throughout the center were transitioning from free play to personal care routines. Breakfast was served and consisted of sausage patty, bread, mixed fruit, orange juice, and milk. After breakfast the children returned to indoor free play. The following violations were documented. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Empty plastic grocery bags were located on the table in the hallway in space one(1). .0604(q) 9995 A violation was found for which there is no item number. A staff pocketbook was located in a chair at the front entrance below five feet and not in accordance with Sanitation Rule 15A NCAC 18A .2820(f). Administrative Action Corrective Action Plan Review: We reviewed the expectations of the Corrective Action Plan, including: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. This stipulation has not been met. There were two violations documented during today’s visit. 2. Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Mrs. Brown received an email on 5/29/2024 from K. Cowan, CCHC in Martin County, to confirm that the Nutrition training date is set for June 6, 2024 at 6pm. The training will be held at the NC Telecenter in Williamston, NC. This stipulation has been met. 3. Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The written nutrition plan shall include, but not be limited to, the following: • Procedures to comply with special dietary needs or requirements • Steps to ensure meals and snacks served to children meet the meal pattern guide • Process for documenting and implementing menu substitutions The written nutrition plan shall be submitted to Tamaria Williams, Child Care Consultant, PO Box 1002, Williamston, NC 27892, telephone number 252-508-5621, email Tamaria.Williams@dhhs.nc.gov, for approval. Ms. Williams shall notify Ms. Brown, orally and in writing, as to whether the written nutrition plan is approved or if modifications are needed. Once approved, the written nutrition plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written nutrition plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The 4th draft was returned to Ms. Brown and an amendment was requested. The draft is due back to me by 9/24/24. This stipulation is not yet met. 4. Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted to Ms. Williams within three (3) days following the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is not yet met. I will inform you when the Written Warning is closed. Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4)(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. Technical Assistance: Employee Purses- Employee purses and other personal effects must be kept out of reach of children. A purse was on a chair in the school age room. The owner relocated the purse to the office area. It is important to remember that purses may contain items that can be potentially hazardous to young children. Storing purses and personal effects five feet from the finished floor protects children from potential injury. This violation was corrected during the visit. Plastic Bags - Plastic bags have been recognized for many years as a suffocation hazard. According to Caring for Our Children, 3rd edition, the U.S. Consumer Product Safety Commission (CPSC) has received average annual reports of twenty-five deaths per year to children due to suffocation from plastic bags. In child care facilities, plastic bags should be made inaccessible to children less than three years of age. Two empty plastic grocery bags were stored below five feet on the table outside of the bathroom in space six(6) . To make plastic bags inaccessible to children less than three years old, store them above five feet from the finished floor. Post a reminder in the classrooms and hallways where children less than three years old are enrolled to remind teachers of this child care requirement. This violation was corrected during the visit. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 23 Completed Date: 9/18/2024 Age: From 0 To 4 Total Minutes: 165 Time In: 08:30 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to follow-up on an Administrative Action – Written Warning, dated May 1, 2024, issued to Shonique Brown operator of Guiding One’s Direction Child Care & Enrichment Center #58000136. I completed limited monitoring which included supervision, staff/child ratios, adequate/approved space, license posted, and permit restrictions. There were no new staff files to review. The administrative action was posted at the entrance. Four groups of children were present today. The children throughout the center were transitioning from free play to personal care routines. Breakfast was served and consisted of sausage patty, bread, mixed fruit, orange juice, and milk. After breakfast the children returned to indoor free play. The following violations were documented. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Empty plastic grocery bags were located on the table in the hallway in space one(1). .0604(q) 9995 A violation was found for which there is no item number. A staff pocketbook was located in a chair at the front entrance below five feet and not in accordance with Sanitation Rule 15A NCAC 18A .2820(f). Administrative Action Corrective Action Plan Review: We reviewed the expectations of the Corrective Action Plan, including: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. This stipulation has not been met. There were two violations documented during today’s visit. 2. Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Mrs. Brown received an email on 5/29/2024 from K. Cowan, CCHC in Martin County, to confirm that the Nutrition training date is set for June 6, 2024 at 6pm. The training will be held at the NC Telecenter in Williamston, NC. This stipulation has been met. 3. Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The written nutrition plan shall include, but not be limited to, the following: • Procedures to comply with special dietary needs or requirements • Steps to ensure meals and snacks served to children meet the meal pattern guide • Process for documenting and implementing menu substitutions The written nutrition plan shall be submitted to Tamaria Williams, Child Care Consultant, PO Box 1002, Williamston, NC 27892, telephone number 252-508-5621, email Tamaria.Williams@dhhs.nc.gov, for approval. Ms. Williams shall notify Ms. Brown, orally and in writing, as to whether the written nutrition plan is approved or if modifications are needed. Once approved, the written nutrition plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written nutrition plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The 4th draft was returned to Ms. Brown and an amendment was requested. The draft is due back to me by 9/24/24. This stipulation is not yet met. 4. Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted to Ms. Williams within three (3) days following the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is not yet met. I will inform you when the Written Warning is closed. Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4)(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. Technical Assistance: Employee Purses- Employee purses and other personal effects must be kept out of reach of children. A purse was on a chair in the school age room. The owner relocated the purse to the office area. It is important to remember that purses may contain items that can be potentially hazardous to young children. Storing purses and personal effects five feet from the finished floor protects children from potential injury. This violation was corrected during the visit. Plastic Bags - Plastic bags have been recognized for many years as a suffocation hazard. According to Caring for Our Children, 3rd edition, the U.S. Consumer Product Safety Commission (CPSC) has received average annual reports of twenty-five deaths per year to children due to suffocation from plastic bags. In child care facilities, plastic bags should be made inaccessible to children less than three years of age. Two empty plastic grocery bags were stored below five feet on the table outside of the bathroom in space six(6) . To make plastic bags inaccessible to children less than three years old, store them above five feet from the finished floor. Post a reminder in the classrooms and hallways where children less than three years old are enrolled to remind teachers of this child care requirement. This violation was corrected during the visit. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 7/8/2024 Number Present: 30 Completed Date: 7/8/2024 Age: From 0 To 7 Total Minutes: 265 Time In: 09:00 AM Time Out: 12:00 PM Time In: 01:05 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s Annual Compliance visit was to monitor compliance with applicable child care requirements and to follow-up on an Administrative Action – Written Warning, dated May 1, 2024, issued to Guiding One’s Direction Child Care & Enrichment Center #58000136. The current administrative action was posted at the entrance. The provider assisted me with the visit. Your program currently operates with a four-star license, issued 11/18/22. The last annual compliance visit was conducted 7/24/2023. The sanitation inspection was completed 6/18/2024 with a “Superior” classification. The last fire inspection was conducted 5/3/2024 and your facility was approved for daytime and night care. The program’s compliance history was eighty-six percent as of 7/5/2024. The facility is currently owned by Guiding One’s Direction Child Care & Enrichment, LLC and is current-active. Please contact me prior to any information change regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival four groups of children were observed and engaged in freeplay throughout the center. The toys were accessible on low-lying open shelves. The children moved freely about the child care spaces. Personal care routines and proper handwashing were observed. The fenced outdoor play area consisted of playhouses, a sandbox, picnic tables, push/pull, cars, and tricycles. After lunch the children rested on linen-covered cots. Lunch consisted of fish sticks, potato tots, diced peaches, bread, and milk. The following violations were documented. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One provider was present in space six(6) with eleven(11) children that were two(2) years of age. GS 110-91(7);.0713(a-d) 807 A safe indoor and outdoor environment was not provided for the children. A broken picnic table, broken sandbox, and a broken bench were located outside on the playground. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Raid Ant & Roach Killer was located on the shelf above the changing table in space three(3). .2820(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/22/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Tamaria.williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Corrective Action Plan: We reviewed the expectations of the Corrective Action Plan, including: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. 2. Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Mrs. Brown stated that she called Ms. Quinn on May 3, 2024 and left a message on her voicemail. Mrs. Brown stated that she emailed Ms. Quinn on May 10, 2024 and did not receive a response from her. Mrs. Brown stated that she received a reply from K. Cowan, CCHC Martin County, on May 13, 2024 via email stating that T. Quinn and K. Coultier had reached out to her regarding the nutrition training. K. Cowan stated that she had completed all requirements needed to start as the CCHC in Martin County and would be willing to help in any capacity needed. During today’s meeting I spoke with K. Coultier via phone and explained to her what the stipulations were for the nutrition training. K. Coultier stated that she would get back with Mrs. Brown on a date for the meeting. The nutrition training was held on June 6, 2024 3. Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The written nutrition plan shall include, but not be limited to, the following: • Procedures to comply with special dietary needs or requirements • Steps to ensure meals and snacks served to children meet the meal pattern guide • Process for documenting and implementing menu substitutions The written nutrition plan shall be submitted to Tamaria Williams, Child Care Consultant, PO Box 1002, Williamston, NC 27892, telephone number 252-508-5621, email Tamaria.Williams@dhhs.nc.gov, for approval. Ms. Williams shall notify Ms. Brown, orally and in writing, as to whether the written nutrition plan is approved or if modifications are needed. Once approved, the written nutrition plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written nutrition plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is on-going. 4. Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted to Ms. Williams within three (3) days following the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is not yet met. Technical Assistance: Staff/Child Ratio - Maintaining requirements for staff/child ratios is essential for providing a safe and healthy environment for young children. Children must be adequately supervised at all times. Today upon entering space six(6) one provider was present with eleven (11) children two(2) years of age. According to the administrator, she did not know that the number of children present had increased. Classrooms must maintain ratio at all times. Because this is the youngest child present is 2 years of age, the voluntary enhanced requirements for staff/child ratio is 1:9. As a result of our discussion, you stated that you would be diligently keeping up with children arriving in the center. A follow-up visit will be made. Storage of Hazardous Materials- Please review child care rules regarding storage and accessibility of potentially hazardous items. Items labeled “Keep out of reach of children” with no other warnings must be stored at a minimum of five feet off the floor. Hazardous cleaning supplies, including those kept under pressure in an aerosol can, as well as medications must be kept in locked storage. The definition of locked storage requires that the lock be unlocked with some type of device such as a key or combination. Regular childproofing locks do not meet this requirement. Ensure that all cleaning supplies and other items labeled “Keep out of reach of children” are kept inaccessible while children are in care. Today an aerosol can of Raid Ant & Roach spray as on the shelf in space three (3). Safe Outdoor Environment- The outdoor learning environment allows children to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. Since children are exploring it is very important to provide a safe environment. Today I observed broken toys, a cracked picnic table, overgrown grass, and standing water in the outdoor play area. The staff stated that they had not checked the playground today. Have a member of your staff examine the indoor and outdoor premises prior to providing care to children to immediately address any hazards that may be present. If materials are broke or damaged, staff should removed them and report the incident to center administrators for further assistance. Monthly inspections must be recorded and maintained for review. Set reminders on a calendar to ensure inspections are documented monthly. Additional Information: The Martin-Pitt Partnership for Children a Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. Grouping – Except for the first and last hour of the day, infants may not be grouped with children who are two years of age and older. Children who are one-year of age may not be grouped with children who are three-years of age or older. This includes indoors and on the playground. If all children go outdoors at the same time, infants and toddlers need to play separately from the older children. During the first and last hour of the day, infants and toddlers may be grouped with older children if the staff/child ratio for the youngest child in the group is met. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025 but enroll now to ensure testing can be completed prior to the due date. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. (Lead paint was not used in buildings built after 1978. Asbestos was not used in buildings after 1988.) Water testing will only be required once for family child care homes. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or speak with your Environmental Health Specialist. *The Clean Classrooms for Carolina Kids website reflects that you have completed the pre-enrollment webinar on 5/8/24 and started enrollment for water, lead paint, and asbestos testing. Water Testing – completed 6/8/21 (.72 ppb); due again 6/2024 Lead Paint Testing – Asbestos Testing – Maintain any paperwork received by mail or email in your Program Records file. Healthy Social Behaviors-Do you have children who bite? Do you have children who struggle to focus during circle time? Help is available for these and other challenging behaviors through the Challenging Behaviors Helpline dial 1-888-600-1685 Option 1 and you can speak to a Behavior Support advisor for advice and resources specific to the challenging behaviors in your classroom. NC Rated License Assessment Project- NCRLAP offers contact hour earning online training. Go to ncrlap.org/Resources/Training/Register/ to see our scale related training as well as additional trainings that cover special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0901 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 7/8/2024 Number Present: 30 Completed Date: 7/8/2024 Age: From 0 To 7 Total Minutes: 265 Time In: 09:00 AM Time Out: 12:00 PM Time In: 01:05 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s Annual Compliance visit was to monitor compliance with applicable child care requirements and to follow-up on an Administrative Action – Written Warning, dated May 1, 2024, issued to Guiding One’s Direction Child Care & Enrichment Center #58000136. The current administrative action was posted at the entrance. The provider assisted me with the visit. Your program currently operates with a four-star license, issued 11/18/22. The last annual compliance visit was conducted 7/24/2023. The sanitation inspection was completed 6/18/2024 with a “Superior” classification. The last fire inspection was conducted 5/3/2024 and your facility was approved for daytime and night care. The program’s compliance history was eighty-six percent as of 7/5/2024. The facility is currently owned by Guiding One’s Direction Child Care & Enrichment, LLC and is current-active. Please contact me prior to any information change regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival four groups of children were observed and engaged in freeplay throughout the center. The toys were accessible on low-lying open shelves. The children moved freely about the child care spaces. Personal care routines and proper handwashing were observed. The fenced outdoor play area consisted of playhouses, a sandbox, picnic tables, push/pull, cars, and tricycles. After lunch the children rested on linen-covered cots. Lunch consisted of fish sticks, potato tots, diced peaches, bread, and milk. The following violations were documented. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One provider was present in space six(6) with eleven(11) children that were two(2) years of age. GS 110-91(7);.0713(a-d) 807 A safe indoor and outdoor environment was not provided for the children. A broken picnic table, broken sandbox, and a broken bench were located outside on the playground. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Raid Ant & Roach Killer was located on the shelf above the changing table in space three(3). .2820(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/22/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Tamaria.williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Corrective Action Plan: We reviewed the expectations of the Corrective Action Plan, including: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. 2. Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Mrs. Brown stated that she called Ms. Quinn on May 3, 2024 and left a message on her voicemail. Mrs. Brown stated that she emailed Ms. Quinn on May 10, 2024 and did not receive a response from her. Mrs. Brown stated that she received a reply from K. Cowan, CCHC Martin County, on May 13, 2024 via email stating that T. Quinn and K. Coultier had reached out to her regarding the nutrition training. K. Cowan stated that she had completed all requirements needed to start as the CCHC in Martin County and would be willing to help in any capacity needed. During today’s meeting I spoke with K. Coultier via phone and explained to her what the stipulations were for the nutrition training. K. Coultier stated that she would get back with Mrs. Brown on a date for the meeting. The nutrition training was held on June 6, 2024 3. Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The written nutrition plan shall include, but not be limited to, the following: • Procedures to comply with special dietary needs or requirements • Steps to ensure meals and snacks served to children meet the meal pattern guide • Process for documenting and implementing menu substitutions The written nutrition plan shall be submitted to Tamaria Williams, Child Care Consultant, PO Box 1002, Williamston, NC 27892, telephone number 252-508-5621, email Tamaria.Williams@dhhs.nc.gov, for approval. Ms. Williams shall notify Ms. Brown, orally and in writing, as to whether the written nutrition plan is approved or if modifications are needed. Once approved, the written nutrition plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written nutrition plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is on-going. 4. Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted to Ms. Williams within three (3) days following the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is not yet met. Technical Assistance: Staff/Child Ratio - Maintaining requirements for staff/child ratios is essential for providing a safe and healthy environment for young children. Children must be adequately supervised at all times. Today upon entering space six(6) one provider was present with eleven (11) children two(2) years of age. According to the administrator, she did not know that the number of children present had increased. Classrooms must maintain ratio at all times. Because this is the youngest child present is 2 years of age, the voluntary enhanced requirements for staff/child ratio is 1:9. As a result of our discussion, you stated that you would be diligently keeping up with children arriving in the center. A follow-up visit will be made. Storage of Hazardous Materials- Please review child care rules regarding storage and accessibility of potentially hazardous items. Items labeled “Keep out of reach of children” with no other warnings must be stored at a minimum of five feet off the floor. Hazardous cleaning supplies, including those kept under pressure in an aerosol can, as well as medications must be kept in locked storage. The definition of locked storage requires that the lock be unlocked with some type of device such as a key or combination. Regular childproofing locks do not meet this requirement. Ensure that all cleaning supplies and other items labeled “Keep out of reach of children” are kept inaccessible while children are in care. Today an aerosol can of Raid Ant & Roach spray as on the shelf in space three (3). Safe Outdoor Environment- The outdoor learning environment allows children to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. Since children are exploring it is very important to provide a safe environment. Today I observed broken toys, a cracked picnic table, overgrown grass, and standing water in the outdoor play area. The staff stated that they had not checked the playground today. Have a member of your staff examine the indoor and outdoor premises prior to providing care to children to immediately address any hazards that may be present. If materials are broke or damaged, staff should removed them and report the incident to center administrators for further assistance. Monthly inspections must be recorded and maintained for review. Set reminders on a calendar to ensure inspections are documented monthly. Additional Information: The Martin-Pitt Partnership for Children a Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. Grouping – Except for the first and last hour of the day, infants may not be grouped with children who are two years of age and older. Children who are one-year of age may not be grouped with children who are three-years of age or older. This includes indoors and on the playground. If all children go outdoors at the same time, infants and toddlers need to play separately from the older children. During the first and last hour of the day, infants and toddlers may be grouped with older children if the staff/child ratio for the youngest child in the group is met. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025 but enroll now to ensure testing can be completed prior to the due date. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. (Lead paint was not used in buildings built after 1978. Asbestos was not used in buildings after 1988.) Water testing will only be required once for family child care homes. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or speak with your Environmental Health Specialist. *The Clean Classrooms for Carolina Kids website reflects that you have completed the pre-enrollment webinar on 5/8/24 and started enrollment for water, lead paint, and asbestos testing. Water Testing – completed 6/8/21 (.72 ppb); due again 6/2024 Lead Paint Testing – Asbestos Testing – Maintain any paperwork received by mail or email in your Program Records file. Healthy Social Behaviors-Do you have children who bite? Do you have children who struggle to focus during circle time? Help is available for these and other challenging behaviors through the Challenging Behaviors Helpline dial 1-888-600-1685 Option 1 and you can speak to a Behavior Support advisor for advice and resources specific to the challenging behaviors in your classroom. NC Rated License Assessment Project- NCRLAP offers contact hour earning online training. Go to ncrlap.org/Resources/Training/Register/ to see our scale related training as well as additional trainings that cover special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 7/8/2024 Number Present: 30 Completed Date: 7/8/2024 Age: From 0 To 7 Total Minutes: 265 Time In: 09:00 AM Time Out: 12:00 PM Time In: 01:05 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s Annual Compliance visit was to monitor compliance with applicable child care requirements and to follow-up on an Administrative Action – Written Warning, dated May 1, 2024, issued to Guiding One’s Direction Child Care & Enrichment Center #58000136. The current administrative action was posted at the entrance. The provider assisted me with the visit. Your program currently operates with a four-star license, issued 11/18/22. The last annual compliance visit was conducted 7/24/2023. The sanitation inspection was completed 6/18/2024 with a “Superior” classification. The last fire inspection was conducted 5/3/2024 and your facility was approved for daytime and night care. The program’s compliance history was eighty-six percent as of 7/5/2024. The facility is currently owned by Guiding One’s Direction Child Care & Enrichment, LLC and is current-active. Please contact me prior to any information change regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival four groups of children were observed and engaged in freeplay throughout the center. The toys were accessible on low-lying open shelves. The children moved freely about the child care spaces. Personal care routines and proper handwashing were observed. The fenced outdoor play area consisted of playhouses, a sandbox, picnic tables, push/pull, cars, and tricycles. After lunch the children rested on linen-covered cots. Lunch consisted of fish sticks, potato tots, diced peaches, bread, and milk. The following violations were documented. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One provider was present in space six(6) with eleven(11) children that were two(2) years of age. GS 110-91(7);.0713(a-d) 807 A safe indoor and outdoor environment was not provided for the children. A broken picnic table, broken sandbox, and a broken bench were located outside on the playground. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Raid Ant & Roach Killer was located on the shelf above the changing table in space three(3). .2820(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/22/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Tamaria.williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Corrective Action Plan: We reviewed the expectations of the Corrective Action Plan, including: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. 2. Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Mrs. Brown stated that she called Ms. Quinn on May 3, 2024 and left a message on her voicemail. Mrs. Brown stated that she emailed Ms. Quinn on May 10, 2024 and did not receive a response from her. Mrs. Brown stated that she received a reply from K. Cowan, CCHC Martin County, on May 13, 2024 via email stating that T. Quinn and K. Coultier had reached out to her regarding the nutrition training. K. Cowan stated that she had completed all requirements needed to start as the CCHC in Martin County and would be willing to help in any capacity needed. During today’s meeting I spoke with K. Coultier via phone and explained to her what the stipulations were for the nutrition training. K. Coultier stated that she would get back with Mrs. Brown on a date for the meeting. The nutrition training was held on June 6, 2024 3. Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The written nutrition plan shall include, but not be limited to, the following: • Procedures to comply with special dietary needs or requirements • Steps to ensure meals and snacks served to children meet the meal pattern guide • Process for documenting and implementing menu substitutions The written nutrition plan shall be submitted to Tamaria Williams, Child Care Consultant, PO Box 1002, Williamston, NC 27892, telephone number 252-508-5621, email Tamaria.Williams@dhhs.nc.gov, for approval. Ms. Williams shall notify Ms. Brown, orally and in writing, as to whether the written nutrition plan is approved or if modifications are needed. Once approved, the written nutrition plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written nutrition plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is on-going. 4. Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted to Ms. Williams within three (3) days following the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is not yet met. Technical Assistance: Staff/Child Ratio - Maintaining requirements for staff/child ratios is essential for providing a safe and healthy environment for young children. Children must be adequately supervised at all times. Today upon entering space six(6) one provider was present with eleven (11) children two(2) years of age. According to the administrator, she did not know that the number of children present had increased. Classrooms must maintain ratio at all times. Because this is the youngest child present is 2 years of age, the voluntary enhanced requirements for staff/child ratio is 1:9. As a result of our discussion, you stated that you would be diligently keeping up with children arriving in the center. A follow-up visit will be made. Storage of Hazardous Materials- Please review child care rules regarding storage and accessibility of potentially hazardous items. Items labeled “Keep out of reach of children” with no other warnings must be stored at a minimum of five feet off the floor. Hazardous cleaning supplies, including those kept under pressure in an aerosol can, as well as medications must be kept in locked storage. The definition of locked storage requires that the lock be unlocked with some type of device such as a key or combination. Regular childproofing locks do not meet this requirement. Ensure that all cleaning supplies and other items labeled “Keep out of reach of children” are kept inaccessible while children are in care. Today an aerosol can of Raid Ant & Roach spray as on the shelf in space three (3). Safe Outdoor Environment- The outdoor learning environment allows children to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. Since children are exploring it is very important to provide a safe environment. Today I observed broken toys, a cracked picnic table, overgrown grass, and standing water in the outdoor play area. The staff stated that they had not checked the playground today. Have a member of your staff examine the indoor and outdoor premises prior to providing care to children to immediately address any hazards that may be present. If materials are broke or damaged, staff should removed them and report the incident to center administrators for further assistance. Monthly inspections must be recorded and maintained for review. Set reminders on a calendar to ensure inspections are documented monthly. Additional Information: The Martin-Pitt Partnership for Children a Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. Grouping – Except for the first and last hour of the day, infants may not be grouped with children who are two years of age and older. Children who are one-year of age may not be grouped with children who are three-years of age or older. This includes indoors and on the playground. If all children go outdoors at the same time, infants and toddlers need to play separately from the older children. During the first and last hour of the day, infants and toddlers may be grouped with older children if the staff/child ratio for the youngest child in the group is met. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025 but enroll now to ensure testing can be completed prior to the due date. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. (Lead paint was not used in buildings built after 1978. Asbestos was not used in buildings after 1988.) Water testing will only be required once for family child care homes. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or speak with your Environmental Health Specialist. *The Clean Classrooms for Carolina Kids website reflects that you have completed the pre-enrollment webinar on 5/8/24 and started enrollment for water, lead paint, and asbestos testing. Water Testing – completed 6/8/21 (.72 ppb); due again 6/2024 Lead Paint Testing – Asbestos Testing – Maintain any paperwork received by mail or email in your Program Records file. Healthy Social Behaviors-Do you have children who bite? Do you have children who struggle to focus during circle time? Help is available for these and other challenging behaviors through the Challenging Behaviors Helpline dial 1-888-600-1685 Option 1 and you can speak to a Behavior Support advisor for advice and resources specific to the challenging behaviors in your classroom. NC Rated License Assessment Project- NCRLAP offers contact hour earning online training. Go to ncrlap.org/Resources/Training/Register/ to see our scale related training as well as additional trainings that cover special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 7/8/2024 Number Present: 30 Completed Date: 7/8/2024 Age: From 0 To 7 Total Minutes: 265 Time In: 09:00 AM Time Out: 12:00 PM Time In: 01:05 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s Annual Compliance visit was to monitor compliance with applicable child care requirements and to follow-up on an Administrative Action – Written Warning, dated May 1, 2024, issued to Guiding One’s Direction Child Care & Enrichment Center #58000136. The current administrative action was posted at the entrance. The provider assisted me with the visit. Your program currently operates with a four-star license, issued 11/18/22. The last annual compliance visit was conducted 7/24/2023. The sanitation inspection was completed 6/18/2024 with a “Superior” classification. The last fire inspection was conducted 5/3/2024 and your facility was approved for daytime and night care. The program’s compliance history was eighty-six percent as of 7/5/2024. The facility is currently owned by Guiding One’s Direction Child Care & Enrichment, LLC and is current-active. Please contact me prior to any information change regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival four groups of children were observed and engaged in freeplay throughout the center. The toys were accessible on low-lying open shelves. The children moved freely about the child care spaces. Personal care routines and proper handwashing were observed. The fenced outdoor play area consisted of playhouses, a sandbox, picnic tables, push/pull, cars, and tricycles. After lunch the children rested on linen-covered cots. Lunch consisted of fish sticks, potato tots, diced peaches, bread, and milk. The following violations were documented. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One provider was present in space six(6) with eleven(11) children that were two(2) years of age. GS 110-91(7);.0713(a-d) 807 A safe indoor and outdoor environment was not provided for the children. A broken picnic table, broken sandbox, and a broken bench were located outside on the playground. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Raid Ant & Roach Killer was located on the shelf above the changing table in space three(3). .2820(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/22/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Tamaria.williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Corrective Action Plan: We reviewed the expectations of the Corrective Action Plan, including: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .0901(a)(b) and (h) regarding nutrition. 2. Within two (2) weeks after this Notice is received, Shonique Brown, administrator, shall contact Terry Quinn, Child Care Health Consultant, telephone number 252-902-2360, email terry.quinn@pittcountync.gov, to arrange for training regarding nutrition. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Mrs. Brown stated that she called Ms. Quinn on May 3, 2024 and left a message on her voicemail. Mrs. Brown stated that she emailed Ms. Quinn on May 10, 2024 and did not receive a response from her. Mrs. Brown stated that she received a reply from K. Cowan, CCHC Martin County, on May 13, 2024 via email stating that T. Quinn and K. Coultier had reached out to her regarding the nutrition training. K. Cowan stated that she had completed all requirements needed to start as the CCHC in Martin County and would be willing to help in any capacity needed. During today’s meeting I spoke with K. Coultier via phone and explained to her what the stipulations were for the nutrition training. K. Coultier stated that she would get back with Mrs. Brown on a date for the meeting. The nutrition training was held on June 6, 2024 3. Within two (2) weeks after the nutrition training in Item #2 is completed, Ms. Brown shall develop a written nutrition plan that incorporates strategies learned in the training. The written nutrition plan should describe, in detail, the steps the facility will take to ensure nutrition requirements are followed. The written nutrition plan shall include, but not be limited to, the following: • Procedures to comply with special dietary needs or requirements • Steps to ensure meals and snacks served to children meet the meal pattern guide • Process for documenting and implementing menu substitutions The written nutrition plan shall be submitted to Tamaria Williams, Child Care Consultant, PO Box 1002, Williamston, NC 27892, telephone number 252-508-5621, email Tamaria.Williams@dhhs.nc.gov, for approval. Ms. Williams shall notify Ms. Brown, orally and in writing, as to whether the written nutrition plan is approved or if modifications are needed. Once approved, the written nutrition plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written nutrition plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is on-going. 4. Within one (1) week after approval of the written nutrition plan in Item #3, a staff meeting shall be conducted to review the approved written nutrition plan. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, who prepare meals and/or snacks for children, shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Documentation shall be submitted to Ms. Williams within three (3) days following the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. This stipulation is not yet met. Technical Assistance: Staff/Child Ratio - Maintaining requirements for staff/child ratios is essential for providing a safe and healthy environment for young children. Children must be adequately supervised at all times. Today upon entering space six(6) one provider was present with eleven (11) children two(2) years of age. According to the administrator, she did not know that the number of children present had increased. Classrooms must maintain ratio at all times. Because this is the youngest child present is 2 years of age, the voluntary enhanced requirements for staff/child ratio is 1:9. As a result of our discussion, you stated that you would be diligently keeping up with children arriving in the center. A follow-up visit will be made. Storage of Hazardous Materials- Please review child care rules regarding storage and accessibility of potentially hazardous items. Items labeled “Keep out of reach of children” with no other warnings must be stored at a minimum of five feet off the floor. Hazardous cleaning supplies, including those kept under pressure in an aerosol can, as well as medications must be kept in locked storage. The definition of locked storage requires that the lock be unlocked with some type of device such as a key or combination. Regular childproofing locks do not meet this requirement. Ensure that all cleaning supplies and other items labeled “Keep out of reach of children” are kept inaccessible while children are in care. Today an aerosol can of Raid Ant & Roach spray as on the shelf in space three (3). Safe Outdoor Environment- The outdoor learning environment allows children to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. Since children are exploring it is very important to provide a safe environment. Today I observed broken toys, a cracked picnic table, overgrown grass, and standing water in the outdoor play area. The staff stated that they had not checked the playground today. Have a member of your staff examine the indoor and outdoor premises prior to providing care to children to immediately address any hazards that may be present. If materials are broke or damaged, staff should removed them and report the incident to center administrators for further assistance. Monthly inspections must be recorded and maintained for review. Set reminders on a calendar to ensure inspections are documented monthly. Additional Information: The Martin-Pitt Partnership for Children a Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. Grouping – Except for the first and last hour of the day, infants may not be grouped with children who are two years of age and older. Children who are one-year of age may not be grouped with children who are three-years of age or older. This includes indoors and on the playground. If all children go outdoors at the same time, infants and toddlers need to play separately from the older children. During the first and last hour of the day, infants and toddlers may be grouped with older children if the staff/child ratio for the youngest child in the group is met. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025 but enroll now to ensure testing can be completed prior to the due date. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. (Lead paint was not used in buildings built after 1978. Asbestos was not used in buildings after 1988.) Water testing will only be required once for family child care homes. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or speak with your Environmental Health Specialist. *The Clean Classrooms for Carolina Kids website reflects that you have completed the pre-enrollment webinar on 5/8/24 and started enrollment for water, lead paint, and asbestos testing. Water Testing – completed 6/8/21 (.72 ppb); due again 6/2024 Lead Paint Testing – Asbestos Testing – Maintain any paperwork received by mail or email in your Program Records file. Healthy Social Behaviors-Do you have children who bite? Do you have children who struggle to focus during circle time? Help is available for these and other challenging behaviors through the Challenging Behaviors Helpline dial 1-888-600-1685 Option 1 and you can speak to a Behavior Support advisor for advice and resources specific to the challenging behaviors in your classroom. NC Rated License Assessment Project- NCRLAP offers contact hour earning online training. Go to ncrlap.org/Resources/Training/Register/ to see our scale related training as well as additional trainings that cover special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 4/22/2024 Number Present: 25 Completed Date: 4/22/2024 Age: From 0 To 4 Total Minutes: 180 Time In: 01:45 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit is an unannounced follow up visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Children in the space #1 were being held, sitting in a bouncer and were resting in approved cribs. Children in spaces #2, #3, and #6 were resting on their cots. The following violations were documented. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu reflected smoked sausage, potato wedges, apple slices, rolls, and milk. Hotdogs, baked beans, apple slices, rolls, and milk were served. 10A NCAC 09 .0901(b) 611 All beds,cots, or mats with individual linen were not provided for each child. In space one(1) there were eight(8) children resting on cots without linens. In space two(2) there were four(4) children asleep with their heads resting on the table and four(4) children were resting on cots without linens. In space three(3) there were three(3) children resting on cots without linens. 15A NCAC 18A .2821(c) 807 A safe indoor and outdoor environment was not provided for the children. The unoccupied office door was left open. The unoccupied kitchen door was left unlocked. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space four(4) a tube of Cortisone 10 did not have a medical authorization form. .0803(12) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/6/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Tamaria.williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Prohibiting Access to Potentially Dangerous Areas – Spaces in the center that could be dangerous to children need to be locked to avoid accidents. Lock the kitchen and office spaces when not in use. Even if cleaning supplies are locked within the kitchen, children cannot have access to the stove or the hot water that is maintained at a higher temperature. Today you stated that the office was unlocked so the staff could have access to it. An aerosol can of Lysol spray, Febreze Fabric Spray, and a bottle of Oven Grill Fryer Cleaner were located on the shelf in your office. Locking the door and hanging a key in a central location inaccessible to children will allow staff to have access to these spaces without putting children at risk. Menu Substitutions: Planning the menu in advance and posting the current menu, to include any substitutions, is essential in providing a variety of foods for proper nutrition. During my observations of the lunch menu posted, it stated that smoked sausage, potato wedges, apple slices, roll, and milk were served. When staff was asked what was served for lunch, staff stated that hotdogs, baked beans, apple slices, rolls, and milk were served. You, Mrs. Brown stated that staff was told to place the substitution on the menu before the meal was served. Prior to any meal or snack being served, the posted menu must be reviewed for accuracy of items served and if comparable changes occur, then make sure those changes are noted on the posted menu(s). Naptime – All children must have an assigned crib, playpen or bassinet, or mat for sleeping. Children may not share sleeping equipment. Mats must be covered with linen or towels. Cribs must have tight-fitting sheets. Loose blankets and toys are not allowed in the cribs with infants. Bibs and attached pacifiers must be removed. All infants must be placed on their backs initially. If they can roll over on their own, they can remain in that position. In space one(1) there were eight(8) children resting on cots without linens. In space two(2) there were four(4) children asleep with their heads resting on the table and four(4) children were resting on cots without linens. In space three(3) there were three(3) children resting on cots without linens. Children may be allowed to fall asleep in a swing or bouncy seat but once asleep, they must be moved to a crib, playpen, or bassinet. When staff was asked about the linen they stated it was probably in the owner’s van. Extra linens should be kept on the premises in cases such as this to ensure that linens are available. Medication: Administering medication requires skill, knowledge and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/teacher written authorization to administer medication to the child. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, which may be harmful to the child. There is always a risk that a child may have a negative reaction to a medication, and children should be monitored for serious side effects that may require an emergency response. When medications or medication permission forms expire or child leaves center, return the medication to the parent within 72 hours unless the medication is still needed and the permission form needs to be updated. In space one(1) a tube of Cortisone 10 healing strength did not have an authorization form. The caregiver stated that the child that the medicine belonged to was no longer enrolled in the classroom. Review medications and medication authorization forms prior to use to ensure required documents are on file. Additional Information: The Martin-Pitt Partnership for Children is also able to provide you with resources and information, training opportunities, technical assistance on child care issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025, but enrollment is required by 5/1/2024. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. (Lead paint was not used in homes built after 1978. Asbestos was not used in homes after 1988.) Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules (updated 1/1/24) and environmental health rules (updated 7/1/23) in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0901 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 4/22/2024 Number Present: 25 Completed Date: 4/22/2024 Age: From 0 To 4 Total Minutes: 180 Time In: 01:45 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit is an unannounced follow up visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Children in the space #1 were being held, sitting in a bouncer and were resting in approved cribs. Children in spaces #2, #3, and #6 were resting on their cots. The following violations were documented. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu reflected smoked sausage, potato wedges, apple slices, rolls, and milk. Hotdogs, baked beans, apple slices, rolls, and milk were served. 10A NCAC 09 .0901(b) 611 All beds,cots, or mats with individual linen were not provided for each child. In space one(1) there were eight(8) children resting on cots without linens. In space two(2) there were four(4) children asleep with their heads resting on the table and four(4) children were resting on cots without linens. In space three(3) there were three(3) children resting on cots without linens. 15A NCAC 18A .2821(c) 807 A safe indoor and outdoor environment was not provided for the children. The unoccupied office door was left open. The unoccupied kitchen door was left unlocked. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space four(4) a tube of Cortisone 10 did not have a medical authorization form. .0803(12) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/6/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Tamaria.williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Prohibiting Access to Potentially Dangerous Areas – Spaces in the center that could be dangerous to children need to be locked to avoid accidents. Lock the kitchen and office spaces when not in use. Even if cleaning supplies are locked within the kitchen, children cannot have access to the stove or the hot water that is maintained at a higher temperature. Today you stated that the office was unlocked so the staff could have access to it. An aerosol can of Lysol spray, Febreze Fabric Spray, and a bottle of Oven Grill Fryer Cleaner were located on the shelf in your office. Locking the door and hanging a key in a central location inaccessible to children will allow staff to have access to these spaces without putting children at risk. Menu Substitutions: Planning the menu in advance and posting the current menu, to include any substitutions, is essential in providing a variety of foods for proper nutrition. During my observations of the lunch menu posted, it stated that smoked sausage, potato wedges, apple slices, roll, and milk were served. When staff was asked what was served for lunch, staff stated that hotdogs, baked beans, apple slices, rolls, and milk were served. You, Mrs. Brown stated that staff was told to place the substitution on the menu before the meal was served. Prior to any meal or snack being served, the posted menu must be reviewed for accuracy of items served and if comparable changes occur, then make sure those changes are noted on the posted menu(s). Naptime – All children must have an assigned crib, playpen or bassinet, or mat for sleeping. Children may not share sleeping equipment. Mats must be covered with linen or towels. Cribs must have tight-fitting sheets. Loose blankets and toys are not allowed in the cribs with infants. Bibs and attached pacifiers must be removed. All infants must be placed on their backs initially. If they can roll over on their own, they can remain in that position. In space one(1) there were eight(8) children resting on cots without linens. In space two(2) there were four(4) children asleep with their heads resting on the table and four(4) children were resting on cots without linens. In space three(3) there were three(3) children resting on cots without linens. Children may be allowed to fall asleep in a swing or bouncy seat but once asleep, they must be moved to a crib, playpen, or bassinet. When staff was asked about the linen they stated it was probably in the owner’s van. Extra linens should be kept on the premises in cases such as this to ensure that linens are available. Medication: Administering medication requires skill, knowledge and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/teacher written authorization to administer medication to the child. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, which may be harmful to the child. There is always a risk that a child may have a negative reaction to a medication, and children should be monitored for serious side effects that may require an emergency response. When medications or medication permission forms expire or child leaves center, return the medication to the parent within 72 hours unless the medication is still needed and the permission form needs to be updated. In space one(1) a tube of Cortisone 10 healing strength did not have an authorization form. The caregiver stated that the child that the medicine belonged to was no longer enrolled in the classroom. Review medications and medication authorization forms prior to use to ensure required documents are on file. Additional Information: The Martin-Pitt Partnership for Children is also able to provide you with resources and information, training opportunities, technical assistance on child care issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025, but enrollment is required by 5/1/2024. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. (Lead paint was not used in homes built after 1978. Asbestos was not used in homes after 1988.) Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules (updated 1/1/24) and environmental health rules (updated 7/1/23) in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 4/22/2024 Number Present: 25 Completed Date: 4/22/2024 Age: From 0 To 4 Total Minutes: 180 Time In: 01:45 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit is an unannounced follow up visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Children in the space #1 were being held, sitting in a bouncer and were resting in approved cribs. Children in spaces #2, #3, and #6 were resting on their cots. The following violations were documented. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu reflected smoked sausage, potato wedges, apple slices, rolls, and milk. Hotdogs, baked beans, apple slices, rolls, and milk were served. 10A NCAC 09 .0901(b) 611 All beds,cots, or mats with individual linen were not provided for each child. In space one(1) there were eight(8) children resting on cots without linens. In space two(2) there were four(4) children asleep with their heads resting on the table and four(4) children were resting on cots without linens. In space three(3) there were three(3) children resting on cots without linens. 15A NCAC 18A .2821(c) 807 A safe indoor and outdoor environment was not provided for the children. The unoccupied office door was left open. The unoccupied kitchen door was left unlocked. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space four(4) a tube of Cortisone 10 did not have a medical authorization form. .0803(12) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/6/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Tamaria.williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Prohibiting Access to Potentially Dangerous Areas – Spaces in the center that could be dangerous to children need to be locked to avoid accidents. Lock the kitchen and office spaces when not in use. Even if cleaning supplies are locked within the kitchen, children cannot have access to the stove or the hot water that is maintained at a higher temperature. Today you stated that the office was unlocked so the staff could have access to it. An aerosol can of Lysol spray, Febreze Fabric Spray, and a bottle of Oven Grill Fryer Cleaner were located on the shelf in your office. Locking the door and hanging a key in a central location inaccessible to children will allow staff to have access to these spaces without putting children at risk. Menu Substitutions: Planning the menu in advance and posting the current menu, to include any substitutions, is essential in providing a variety of foods for proper nutrition. During my observations of the lunch menu posted, it stated that smoked sausage, potato wedges, apple slices, roll, and milk were served. When staff was asked what was served for lunch, staff stated that hotdogs, baked beans, apple slices, rolls, and milk were served. You, Mrs. Brown stated that staff was told to place the substitution on the menu before the meal was served. Prior to any meal or snack being served, the posted menu must be reviewed for accuracy of items served and if comparable changes occur, then make sure those changes are noted on the posted menu(s). Naptime – All children must have an assigned crib, playpen or bassinet, or mat for sleeping. Children may not share sleeping equipment. Mats must be covered with linen or towels. Cribs must have tight-fitting sheets. Loose blankets and toys are not allowed in the cribs with infants. Bibs and attached pacifiers must be removed. All infants must be placed on their backs initially. If they can roll over on their own, they can remain in that position. In space one(1) there were eight(8) children resting on cots without linens. In space two(2) there were four(4) children asleep with their heads resting on the table and four(4) children were resting on cots without linens. In space three(3) there were three(3) children resting on cots without linens. Children may be allowed to fall asleep in a swing or bouncy seat but once asleep, they must be moved to a crib, playpen, or bassinet. When staff was asked about the linen they stated it was probably in the owner’s van. Extra linens should be kept on the premises in cases such as this to ensure that linens are available. Medication: Administering medication requires skill, knowledge and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/teacher written authorization to administer medication to the child. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, which may be harmful to the child. There is always a risk that a child may have a negative reaction to a medication, and children should be monitored for serious side effects that may require an emergency response. When medications or medication permission forms expire or child leaves center, return the medication to the parent within 72 hours unless the medication is still needed and the permission form needs to be updated. In space one(1) a tube of Cortisone 10 healing strength did not have an authorization form. The caregiver stated that the child that the medicine belonged to was no longer enrolled in the classroom. Review medications and medication authorization forms prior to use to ensure required documents are on file. Additional Information: The Martin-Pitt Partnership for Children is also able to provide you with resources and information, training opportunities, technical assistance on child care issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025, but enrollment is required by 5/1/2024. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. (Lead paint was not used in homes built after 1978. Asbestos was not used in homes after 1988.) Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules (updated 1/1/24) and environmental health rules (updated 7/1/23) in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0901 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 24 Completed Date: 2/21/2024 Age: From 0 To 4 Total Minutes: 235 Time In: 08:35 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. T. Biggs, assisted with today’s visit. Your program currently operates with a four-star license, issued 11/18/22. The sanitation inspection was completed 11/30/2023 with a “Provisional” classification. The last fire inspection was conducted 1/16/2024 and your facility was approved for daytime care only. The program’s compliance history was eighty-four percent as of 2/20/2024. The facility is currently owned by Guiding One’s Direction Child Care & Enrichment, LLC and is current-active. Please contact me prior to any changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children throughout the center were observed eating breakfast that consisted of a sausage biscuit and 100% Juicy juice. After breakfast children transitioned to personal care routines, group time, and free choice center play. The space provided age-appropriate materials and furnishings. Lunch consisted of soft ground beef tacos, lettuce, tomato, cheese, pears, and milk. There following violations were documented. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Breakfast consisting of a sausage biscuit and 100% fruit juice fulfilled two out of three components. 10A NCAC 09 .0901(a) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu included buttered toast, 100% juice and milk for today. The children were served sausage biscuits and 100% juice. 10A NCAC 09 .0901(b) 1756 Enhanced staff/child ratios and group sizes were not met. Today one (1) staff member exited classroom space six(6) to retrieve jackets for the children leaving (1) staff member in the classroom space with ten (10) children that were two(2) years of age. 10A NCAC 09 .2818 Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 3/6/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Staff/Child Ratio- Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. Today one (1) staff member exited classroom space six(6) to retrieve jackets for the children leaving (1) staff member in the classroom space with ten (10) children that were two(2) years of age. Review staff/ child ratios requirements with your staff, and develop procedures to follow in order to stay in compliance with child care rules. In addition, a follow-up visit will be conducted. Menu Substitution- Nutrition is very important to the growth and development of young children. To ensure that nutritional meals are available when children are in care, a menu must be planned and posted one week in advance. Today, the posted menu did not reflect what was served for breakfast. The menu included buttered toast, 100% juice and milk for today. The children were served sausage biscuits and 100% juice. A substitute menu was not posted until after breakfast was served. Planning also ensures that all the components for a nutritional meal are available when needed and parents are aware of what is being served each day. Meal Patterns- Breakfast must contain three components on the approved list. Breakfast consisting of a sausage biscuit and 100% fruit juice fulfilled two out of three of those components. Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. Additional Information: Activities-What are self-directed, teacher directed, and free choice activities? Self-Directed activities are those that have been introduced by the caregiver, and materials displayed to encourage children’s independent participation. Teacher Directed activities are those completed under the direct supervision and guidance of the caregiver. These activities are typically those to introduce or work on specific skills and are therefore best completed in small groups. Free Choice activities are those that are chosen from the activity area by the children. They encourage development of independent skills, decision making, and creativity. Each Activity area should “speak” to the children, stimulating their interest and encouraging them to enter the area and learn while playing. The Martin-Pitt Partnership for Children a Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. New Sanitation Rules - DCDEE and the Department of Public Health have received feedback from child care programs that additional guidance would be helpful in implementing the child care sanitation rules that the Public Health Commission readopted effective July 1, 2023. Please know demerits will be taken for new requirements of these rules starting January 2024. Healthy Social Behaviors-Do you have children who bite? Do you have children who struggle to focus during circle time? Help is available for these and other challenging behaviors through the Challenging Behaviors Helpline dial 1-888-600-1685 Option 1 and you can speak to a Behavior Support advisor for advice and resources specific to the challenging behaviors in your classroom. NC Rated License Assessment Project- NCRLAP offers contact hour earning online training. Go to ncrlap.org/Resources/Training/Register/ to see our scale related training as well as additional trainings that cover special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .2818 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 24 Completed Date: 2/21/2024 Age: From 0 To 4 Total Minutes: 235 Time In: 08:35 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. T. Biggs, assisted with today’s visit. Your program currently operates with a four-star license, issued 11/18/22. The sanitation inspection was completed 11/30/2023 with a “Provisional” classification. The last fire inspection was conducted 1/16/2024 and your facility was approved for daytime care only. The program’s compliance history was eighty-four percent as of 2/20/2024. The facility is currently owned by Guiding One’s Direction Child Care & Enrichment, LLC and is current-active. Please contact me prior to any changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children throughout the center were observed eating breakfast that consisted of a sausage biscuit and 100% Juicy juice. After breakfast children transitioned to personal care routines, group time, and free choice center play. The space provided age-appropriate materials and furnishings. Lunch consisted of soft ground beef tacos, lettuce, tomato, cheese, pears, and milk. There following violations were documented. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Breakfast consisting of a sausage biscuit and 100% fruit juice fulfilled two out of three components. 10A NCAC 09 .0901(a) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu included buttered toast, 100% juice and milk for today. The children were served sausage biscuits and 100% juice. 10A NCAC 09 .0901(b) 1756 Enhanced staff/child ratios and group sizes were not met. Today one (1) staff member exited classroom space six(6) to retrieve jackets for the children leaving (1) staff member in the classroom space with ten (10) children that were two(2) years of age. 10A NCAC 09 .2818 Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 3/6/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Staff/Child Ratio- Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. Today one (1) staff member exited classroom space six(6) to retrieve jackets for the children leaving (1) staff member in the classroom space with ten (10) children that were two(2) years of age. Review staff/ child ratios requirements with your staff, and develop procedures to follow in order to stay in compliance with child care rules. In addition, a follow-up visit will be conducted. Menu Substitution- Nutrition is very important to the growth and development of young children. To ensure that nutritional meals are available when children are in care, a menu must be planned and posted one week in advance. Today, the posted menu did not reflect what was served for breakfast. The menu included buttered toast, 100% juice and milk for today. The children were served sausage biscuits and 100% juice. A substitute menu was not posted until after breakfast was served. Planning also ensures that all the components for a nutritional meal are available when needed and parents are aware of what is being served each day. Meal Patterns- Breakfast must contain three components on the approved list. Breakfast consisting of a sausage biscuit and 100% fruit juice fulfilled two out of three of those components. Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. Additional Information: Activities-What are self-directed, teacher directed, and free choice activities? Self-Directed activities are those that have been introduced by the caregiver, and materials displayed to encourage children’s independent participation. Teacher Directed activities are those completed under the direct supervision and guidance of the caregiver. These activities are typically those to introduce or work on specific skills and are therefore best completed in small groups. Free Choice activities are those that are chosen from the activity area by the children. They encourage development of independent skills, decision making, and creativity. Each Activity area should “speak” to the children, stimulating their interest and encouraging them to enter the area and learn while playing. The Martin-Pitt Partnership for Children a Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. New Sanitation Rules - DCDEE and the Department of Public Health have received feedback from child care programs that additional guidance would be helpful in implementing the child care sanitation rules that the Public Health Commission readopted effective July 1, 2023. Please know demerits will be taken for new requirements of these rules starting January 2024. Healthy Social Behaviors-Do you have children who bite? Do you have children who struggle to focus during circle time? Help is available for these and other challenging behaviors through the Challenging Behaviors Helpline dial 1-888-600-1685 Option 1 and you can speak to a Behavior Support advisor for advice and resources specific to the challenging behaviors in your classroom. NC Rated License Assessment Project- NCRLAP offers contact hour earning online training. Go to ncrlap.org/Resources/Training/Register/ to see our scale related training as well as additional trainings that cover special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 24 Completed Date: 2/21/2024 Age: From 0 To 4 Total Minutes: 235 Time In: 08:35 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. T. Biggs, assisted with today’s visit. Your program currently operates with a four-star license, issued 11/18/22. The sanitation inspection was completed 11/30/2023 with a “Provisional” classification. The last fire inspection was conducted 1/16/2024 and your facility was approved for daytime care only. The program’s compliance history was eighty-four percent as of 2/20/2024. The facility is currently owned by Guiding One’s Direction Child Care & Enrichment, LLC and is current-active. Please contact me prior to any changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children throughout the center were observed eating breakfast that consisted of a sausage biscuit and 100% Juicy juice. After breakfast children transitioned to personal care routines, group time, and free choice center play. The space provided age-appropriate materials and furnishings. Lunch consisted of soft ground beef tacos, lettuce, tomato, cheese, pears, and milk. There following violations were documented. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Breakfast consisting of a sausage biscuit and 100% fruit juice fulfilled two out of three components. 10A NCAC 09 .0901(a) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu included buttered toast, 100% juice and milk for today. The children were served sausage biscuits and 100% juice. 10A NCAC 09 .0901(b) 1756 Enhanced staff/child ratios and group sizes were not met. Today one (1) staff member exited classroom space six(6) to retrieve jackets for the children leaving (1) staff member in the classroom space with ten (10) children that were two(2) years of age. 10A NCAC 09 .2818 Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 3/6/2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Staff/Child Ratio- Research has verified that staff-child ratios and group sizes are important quality indicators. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. Today one (1) staff member exited classroom space six(6) to retrieve jackets for the children leaving (1) staff member in the classroom space with ten (10) children that were two(2) years of age. Review staff/ child ratios requirements with your staff, and develop procedures to follow in order to stay in compliance with child care rules. In addition, a follow-up visit will be conducted. Menu Substitution- Nutrition is very important to the growth and development of young children. To ensure that nutritional meals are available when children are in care, a menu must be planned and posted one week in advance. Today, the posted menu did not reflect what was served for breakfast. The menu included buttered toast, 100% juice and milk for today. The children were served sausage biscuits and 100% juice. A substitute menu was not posted until after breakfast was served. Planning also ensures that all the components for a nutritional meal are available when needed and parents are aware of what is being served each day. Meal Patterns- Breakfast must contain three components on the approved list. Breakfast consisting of a sausage biscuit and 100% fruit juice fulfilled two out of three of those components. Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. Additional Information: Activities-What are self-directed, teacher directed, and free choice activities? Self-Directed activities are those that have been introduced by the caregiver, and materials displayed to encourage children’s independent participation. Teacher Directed activities are those completed under the direct supervision and guidance of the caregiver. These activities are typically those to introduce or work on specific skills and are therefore best completed in small groups. Free Choice activities are those that are chosen from the activity area by the children. They encourage development of independent skills, decision making, and creativity. Each Activity area should “speak” to the children, stimulating their interest and encouraging them to enter the area and learn while playing. The Martin-Pitt Partnership for Children a Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. New Sanitation Rules - DCDEE and the Department of Public Health have received feedback from child care programs that additional guidance would be helpful in implementing the child care sanitation rules that the Public Health Commission readopted effective July 1, 2023. Please know demerits will be taken for new requirements of these rules starting January 2024. Healthy Social Behaviors-Do you have children who bite? Do you have children who struggle to focus during circle time? Help is available for these and other challenging behaviors through the Challenging Behaviors Helpline dial 1-888-600-1685 Option 1 and you can speak to a Behavior Support advisor for advice and resources specific to the challenging behaviors in your classroom. NC Rated License Assessment Project- NCRLAP offers contact hour earning online training. Go to ncrlap.org/Resources/Training/Register/ to see our scale related training as well as additional trainings that cover special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: 0124-265L Visit Date: 2/5/2024 Number Present: 16 Completed Date: 2/5/2024 Age: From 0 To 4 Total Minutes: 188 Time In: 08:47 AM Time Out: 11:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns regarding sanitation and health. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and the outdoor environment were monitored. The license and emergency care plan were posted. Children in all spaces were eating breakfast. After breakfast the children transitioned to toileting and handwashing. Proper handwashing, toileting, and diapering procedures were observed. I observed the children participating in group time and indoor free play. Breakfast consisted of Kix cereal, 100% fruit juice, and milk. Based on the information provided regarding concerns the facility not following sanitation requirements, proper toileting/diapering procedures were not being followed. I interviewed one (1) caregiver and the administrator. During the interview with staff, they stated the children go to the bathroom, one by one, and staff stand near the door and assist as needed. When observing toileting/diapering routines in the classroom today, children were observed as they completed toileting procedures. Staff stood in the doorway of the bathroom to monitor each child and assisted children as needed. After toileting, the children walked to the sink and washed their hands using proper hand washing procedures. Based on information provided, staff interviews, and today’s observation of toileting/diapering procedures, this allegation was unconfirmed. Based on the information provided regarding concerns of health. I completed classroom observations, select staff was interviewed and children’s records were reviewed. Based on the interview with the administrator, It was reported that a special diet was verbally requested by a parent/guardian. The administrator stated that she did not request that a special diet form be filled out by the parent because the child had eaten the restricted food before and had not had a reaction to the food. During the observation of the classroom a special diet form was not available documenting the request. Upon review of the child’s file it was found there was no documentation on file for a special diet. The request was not followed as described. Based on the above information, this allegation was confirmed. The following violation was documented. Violation Number Comment Rule 510 Food required by special diet prescribed by health care professional or parent did not have written instructions and/or was not maintained on file at the center. Written instructions were not on file for a child with special dietary needs. .0901(h) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 2/19/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Nutrition- A child's parent may inform you that their child has special diet needs. A statement acknowledging the special diet information shall be kept in the child's file at the center and a copy provided to the parent. Today, I observed children’s records that did not contain a special diet statement. You reported a parent made a verbal request that the child be provided an alternative for a specific fruit, but it was not in writing. Please have the parent or guardian provide you with proper documentation. File the documents in the child’s records and provide a copy to the child’s parent or guardian. In the future, obtain the proper documents as soon as the request is made and it to the allergy list. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0604 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 7/24/2023 Number Present: 15 Completed Date: 7/24/2023 Age: From 0 To 8 Total Minutes: 280 Time In: 08:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. S. Brown, was not on-site but arrived later to assist with today’s visit. Your program currently operates with a four-star license, issued 11/18/22. The sanitation inspection was completed 6/14/23 with an “Approved” classification. The last fire inspection was conducted 5/3/2022 and your facility was approved for daytime and night care. The program’s compliance history was eighty-one (81%) percent as of 7/21/2023. The facility is currently owned by Guiding One’s Direction Child Care & Enrichment, LLC and is current-active. Please contact me prior to any information changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children were observed today eating breakfast that consisted of Cheerios, orange juice, and milk. After breakfast children engaged in personal care routines, group time, and free choice center play. The space provided age-appropriate materials and furnishings. The fenced in playground consists of race cars, cozy coupes and portable climbing equipment. Children had access to push toys, wheelbarrows, a sand box, and two shaded spaces provided by large umbrellas. Lunch was served and consisted of barbeque, cole slaw, mandarin oranges, and sliced bread. There following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last documented fire inspection available for review was dated 5/3/2022. The Director called the fire inspector and he stated that he would come by the facility later on in the day. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 6/13/23 did not have a signed and dated statement acknowledging receipt of the NC Summary of Law before the child was enrolled. GS 110-102 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space six(6) I entered the school-age classroom at 8:40 am and observed all of the children sitting in their chairs and looking at nursery rhymes on the television. I returned to the classroom at 9:25am and the children were still looking at the nursery rhymes on the television as the teacher distributed manipulative toys to the children. A screen time log was not available for review today. .2508(e)(1-5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three(3) there is an outlet without a safety plug located beside the music area. In space six(6) there in an outlet without a safety plug in the hallway leading to the bathroom. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A container of Zep wipes was located on top of the printer in the unlocked teacher's lounge. In space two(2) a container of Zep wipes was located on the bathroom. In space six(6) in an unlocked cabinet located in the bathroom there was an aerosol can of Clorox Disinfecting spray, Zep wipes, a bottle of Cloralen Multipurpose with Bleach, and a bottle of Pure Bright Germicidal Bleach. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In seven (7) out of the twenty-three(23) cubbies located in the front entrance of the facility there were plastic items located unlocked and below five feet. These plastic items included a clear plastic bag containing clothing items, four(4) packs of Parent's choice wipes, one(1) pack of Luvs diapers, two(2) packs of Baby Soft wipes, two(2) packs of Pampers diapers, and three(3) packs of Comfes diapers. .0604(q) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. A child enrolled on 6/13/23 did not have a statement regarding the Discipline Policy that includes the child's name and date of enrollment available for review today. .1804(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The operator did not have documentation of this notification for a parent of a child enrolled on 6/13/23. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child enrolled on 10/4/22 did not have a signed acknowledgement statement available for review today. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/7/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Fire Inspection - Each operator must schedule a fire inspection within 12 months of the center's previous fire inspection. The last fire inspection was completed at the center on 5/3/ 2022. You called the fire inspector today and he stated that he would come by the facility later on in the day. Setting a reminder on your calendar at least one month in advance of the due date will allow time for the inspection to be completed without becoming delinquent. Summary of NC Child Care Law - Operators of child care centers must provide a copy of a summary of the child care law to each child’s parent, guardian, and full-time custodian before the child is enrolled in the center. Each parent, guardian, or full-time custodian must sign a statement acknowledging that he or she received a copy of the summary before the child’s enrollment. A child enrolled on 6/13/23 did not have a signed and dated statement acknowledging receipt of the NC Summary of Law before the child was enrolled. A sample signature form was shared with you and we discussed how you could use this to simplify your enrollment process for parents and at the same time, ensure you have on file what is required. Screen Time-The screen time provided must be 30 minutes or less daily and no more than two and a half hours per week. Screen time should only be offered to children over three years of age and used to meet a developmental goal. Screen time must be documented on a cumulative log or activity plan. In space six (6) I entered the school-age classroom at 8:40 am and observed all the children sitting in their chairs and looking at nursery rhymes on the television. I returned to the classroom at 9:25am and the children were still looking at the nursery rhymes on the television as the teacher distributed manipulative toys to the children. A screen time log was not available for review today. I emailed you a copy of the screen time log from the DCDEE website. Electrical Outlets - Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. In space three(3) there is an outlet without a safety plug located beside the music area. In space six(6) there in an outlet without a safety plug in the hallway leading to the bathroom. All electrical outlets not in use that are in areas accessible to children must be protected with an outlet cover. This includes unused outlets on power strips. Storage of Hazardous Materials – Following the enhanced cleaning and sanitizing requirements is extremely important during the pandemic, however, having these items available for quick and easy use can lead to improper storage. Ensure that you are keeping items such as disinfectant wipes, any aerosol spray cans, and any items that have more warnings than just “Keep out of reach of children” in locked storage. Today in space six(6) in an unlocked cabinet located in the bathroom there was an aerosol can of Clorox Disinfecting spray, Zep wipes, a bottle of Cloralen Multipurpose with Bleach, and a bottle of Pure Bright Germicidal Bleach. Take a fresh look at where and how these items are stored to make them quick and easy to access when needed, but still maintain the safety of the children in care. Refer to the Center for Disease Control (CDC) website for more information on best practice. Plastic Bags - Plastic bags have been recognized for many years as a suffocation hazard. According to Caring for Our Children, 3rd edition, the U.S. Consumer Product Safety Commission (CPSC) has received average annual reports of twenty-five deaths per year to children due to suffocation from plastic bags. In child care facilities, plastic bags should be made inaccessible to children less than three years of age. To make plastic bags inaccessible to children less than three years old, store them above five feet from the finished floor. In seven (7) out of the twenty-three(23) cubbies located in the front entrance of the facility there were plastic items located unlocked and below five feet. These plastic items included a clear plastic bag containing clothing items, four(4) packs of Parent's choice wipes, one(1) pack of Luvs diapers, two(2) packs of Baby Soft wipes, two(2) packs of Pampers diapers, and three(3) packs of Comfes diapers. Post a reminder in the classrooms and at the front entrance where children less than three years old are enrolled to remind teachers of this child care requirement. Discipline Policy - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. A discipline policy must be reviewed with each parent prior to enrollment and they must sign the form showing this was completed. A child enrolled on 6/13/23 did not have a statement regarding the Discipline Policy that includes the child's name and date of enrollment available for review today. Review your children’s files on a regular basis to ensure all information is on file, as required. Shaken Baby & Abusive Head Trauma- Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma. The center shall obtain a parent’s signature acknowledging the receipt and explanation of the policy. Each child care center shall review the policy with new parents prior to the individual providing care to children. Today a child enrolled on 10/4/22 did not have a signed acknowledgement statement available for review today. Using a children’s record checklist will help ensure that all required forms are complete. Smoking/Tobacco Restriction- Children shall be in a smoke free and tobacco free environment. Smoking and the use of any product containing, made or derived from tobacco, including e-cigarettes, cigars, little cigars, smokeless tobacco, and hookah, shall not be permitted on the premises of the child care center, in vehicles used to transport children, or during any off premise activities. All smoking materials shall be kept in locked storage. The operator did not have documentation of this notification for a parent of a child enrolled on 6/13/23. Additional Information: The Martin-Pitt Partnership for Children a Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. Teacher/Child interactions-Conversation with adults is one of the main channels through which children learn about themselves, others, and the world in which they live. While adults speaking to children teach the children facts and relays information, the social and emotional communications and the atmosphere of the exchange are equally important. The future development of the child depends on his/her command of language. Research suggests that language experiences in a child’s early years have a profound influence on that child’s language and vocabulary development, which in turn has an impact on future school success. The richness of the child’s language increases as it is nurtured by verbal interactions and learning experiences with adults and peers. Basic communication with parents/guardians and children requires an ability to speak their language. Discussing the impact of actions on feelings for the child and others helps to develop empathy. There should be an abundance of positive, nurturing interactions with children. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Record Keeping--Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of developing a record keeping system for staff and children’s records that promotes organization and efficiency. Organizing the records allows for easier access to specific forms in a timely manner. Infant-Toddler Educator AWARD$® Plus is a salary supplement program, available in all NC counties, designed to increase the education, retention and compensation of teachers and family child care educators working with our youngest children. To be eligible for AWARD$ Plus, applicants must: • Work at least 30 hours/week with infants, ones or twos. • Earn at or below $20/hour. • Work in a licensed child care center or home. • Have at least 12 semester hours of birth to five focused coursework AWARD$ Plus is funded by the Division of Child Development and Early Education. Visit www.childcareservices.org/awards for more details. NITTO - The Birth-to-Three Quality Initiative and DCDEE are offering a New Infant Toddler Teacher Orientation (NITTO). * Free online format, with 14 credit hours upon completion * Comprehensive training completed in 7 weeks Apply to Serve Military Families: Licensed child care programs with 3 or more stars can now participate in an expanded Department of Defense program to provide early care and learning to military families. Administered by Child Care Aware of America, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative makes it easier for North Carolina’s military families to access and afford quality child care from community providers. For years, the Military Services have provided fee assistance to eligible military families to offset the cost of child care in leverages the state's commitment to building a high-quality early care and learning network. Under the new MCCYN-PLUS initiative, child care programs in North Carolina can apply if they have a license rated 3 stars or higher. Providers interested in qualifying for MCCYN-PLUS can apply through Child Care Aware of America. Military families looking for help with fees and locating participating child care providers can apply through their military service branch. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 7/24/2023 Number Present: 15 Completed Date: 7/24/2023 Age: From 0 To 8 Total Minutes: 280 Time In: 08:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. S. Brown, was not on-site but arrived later to assist with today’s visit. Your program currently operates with a four-star license, issued 11/18/22. The sanitation inspection was completed 6/14/23 with an “Approved” classification. The last fire inspection was conducted 5/3/2022 and your facility was approved for daytime and night care. The program’s compliance history was eighty-one (81%) percent as of 7/21/2023. The facility is currently owned by Guiding One’s Direction Child Care & Enrichment, LLC and is current-active. Please contact me prior to any information changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children were observed today eating breakfast that consisted of Cheerios, orange juice, and milk. After breakfast children engaged in personal care routines, group time, and free choice center play. The space provided age-appropriate materials and furnishings. The fenced in playground consists of race cars, cozy coupes and portable climbing equipment. Children had access to push toys, wheelbarrows, a sand box, and two shaded spaces provided by large umbrellas. Lunch was served and consisted of barbeque, cole slaw, mandarin oranges, and sliced bread. There following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last documented fire inspection available for review was dated 5/3/2022. The Director called the fire inspector and he stated that he would come by the facility later on in the day. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 6/13/23 did not have a signed and dated statement acknowledging receipt of the NC Summary of Law before the child was enrolled. GS 110-102 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space six(6) I entered the school-age classroom at 8:40 am and observed all of the children sitting in their chairs and looking at nursery rhymes on the television. I returned to the classroom at 9:25am and the children were still looking at the nursery rhymes on the television as the teacher distributed manipulative toys to the children. A screen time log was not available for review today. .2508(e)(1-5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three(3) there is an outlet without a safety plug located beside the music area. In space six(6) there in an outlet without a safety plug in the hallway leading to the bathroom. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A container of Zep wipes was located on top of the printer in the unlocked teacher's lounge. In space two(2) a container of Zep wipes was located on the bathroom. In space six(6) in an unlocked cabinet located in the bathroom there was an aerosol can of Clorox Disinfecting spray, Zep wipes, a bottle of Cloralen Multipurpose with Bleach, and a bottle of Pure Bright Germicidal Bleach. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In seven (7) out of the twenty-three(23) cubbies located in the front entrance of the facility there were plastic items located unlocked and below five feet. These plastic items included a clear plastic bag containing clothing items, four(4) packs of Parent's choice wipes, one(1) pack of Luvs diapers, two(2) packs of Baby Soft wipes, two(2) packs of Pampers diapers, and three(3) packs of Comfes diapers. .0604(q) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. A child enrolled on 6/13/23 did not have a statement regarding the Discipline Policy that includes the child's name and date of enrollment available for review today. .1804(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The operator did not have documentation of this notification for a parent of a child enrolled on 6/13/23. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child enrolled on 10/4/22 did not have a signed acknowledgement statement available for review today. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/7/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Fire Inspection - Each operator must schedule a fire inspection within 12 months of the center's previous fire inspection. The last fire inspection was completed at the center on 5/3/ 2022. You called the fire inspector today and he stated that he would come by the facility later on in the day. Setting a reminder on your calendar at least one month in advance of the due date will allow time for the inspection to be completed without becoming delinquent. Summary of NC Child Care Law - Operators of child care centers must provide a copy of a summary of the child care law to each child’s parent, guardian, and full-time custodian before the child is enrolled in the center. Each parent, guardian, or full-time custodian must sign a statement acknowledging that he or she received a copy of the summary before the child’s enrollment. A child enrolled on 6/13/23 did not have a signed and dated statement acknowledging receipt of the NC Summary of Law before the child was enrolled. A sample signature form was shared with you and we discussed how you could use this to simplify your enrollment process for parents and at the same time, ensure you have on file what is required. Screen Time-The screen time provided must be 30 minutes or less daily and no more than two and a half hours per week. Screen time should only be offered to children over three years of age and used to meet a developmental goal. Screen time must be documented on a cumulative log or activity plan. In space six (6) I entered the school-age classroom at 8:40 am and observed all the children sitting in their chairs and looking at nursery rhymes on the television. I returned to the classroom at 9:25am and the children were still looking at the nursery rhymes on the television as the teacher distributed manipulative toys to the children. A screen time log was not available for review today. I emailed you a copy of the screen time log from the DCDEE website. Electrical Outlets - Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. In space three(3) there is an outlet without a safety plug located beside the music area. In space six(6) there in an outlet without a safety plug in the hallway leading to the bathroom. All electrical outlets not in use that are in areas accessible to children must be protected with an outlet cover. This includes unused outlets on power strips. Storage of Hazardous Materials – Following the enhanced cleaning and sanitizing requirements is extremely important during the pandemic, however, having these items available for quick and easy use can lead to improper storage. Ensure that you are keeping items such as disinfectant wipes, any aerosol spray cans, and any items that have more warnings than just “Keep out of reach of children” in locked storage. Today in space six(6) in an unlocked cabinet located in the bathroom there was an aerosol can of Clorox Disinfecting spray, Zep wipes, a bottle of Cloralen Multipurpose with Bleach, and a bottle of Pure Bright Germicidal Bleach. Take a fresh look at where and how these items are stored to make them quick and easy to access when needed, but still maintain the safety of the children in care. Refer to the Center for Disease Control (CDC) website for more information on best practice. Plastic Bags - Plastic bags have been recognized for many years as a suffocation hazard. According to Caring for Our Children, 3rd edition, the U.S. Consumer Product Safety Commission (CPSC) has received average annual reports of twenty-five deaths per year to children due to suffocation from plastic bags. In child care facilities, plastic bags should be made inaccessible to children less than three years of age. To make plastic bags inaccessible to children less than three years old, store them above five feet from the finished floor. In seven (7) out of the twenty-three(23) cubbies located in the front entrance of the facility there were plastic items located unlocked and below five feet. These plastic items included a clear plastic bag containing clothing items, four(4) packs of Parent's choice wipes, one(1) pack of Luvs diapers, two(2) packs of Baby Soft wipes, two(2) packs of Pampers diapers, and three(3) packs of Comfes diapers. Post a reminder in the classrooms and at the front entrance where children less than three years old are enrolled to remind teachers of this child care requirement. Discipline Policy - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. A discipline policy must be reviewed with each parent prior to enrollment and they must sign the form showing this was completed. A child enrolled on 6/13/23 did not have a statement regarding the Discipline Policy that includes the child's name and date of enrollment available for review today. Review your children’s files on a regular basis to ensure all information is on file, as required. Shaken Baby & Abusive Head Trauma- Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma. The center shall obtain a parent’s signature acknowledging the receipt and explanation of the policy. Each child care center shall review the policy with new parents prior to the individual providing care to children. Today a child enrolled on 10/4/22 did not have a signed acknowledgement statement available for review today. Using a children’s record checklist will help ensure that all required forms are complete. Smoking/Tobacco Restriction- Children shall be in a smoke free and tobacco free environment. Smoking and the use of any product containing, made or derived from tobacco, including e-cigarettes, cigars, little cigars, smokeless tobacco, and hookah, shall not be permitted on the premises of the child care center, in vehicles used to transport children, or during any off premise activities. All smoking materials shall be kept in locked storage. The operator did not have documentation of this notification for a parent of a child enrolled on 6/13/23. Additional Information: The Martin-Pitt Partnership for Children a Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. Teacher/Child interactions-Conversation with adults is one of the main channels through which children learn about themselves, others, and the world in which they live. While adults speaking to children teach the children facts and relays information, the social and emotional communications and the atmosphere of the exchange are equally important. The future development of the child depends on his/her command of language. Research suggests that language experiences in a child’s early years have a profound influence on that child’s language and vocabulary development, which in turn has an impact on future school success. The richness of the child’s language increases as it is nurtured by verbal interactions and learning experiences with adults and peers. Basic communication with parents/guardians and children requires an ability to speak their language. Discussing the impact of actions on feelings for the child and others helps to develop empathy. There should be an abundance of positive, nurturing interactions with children. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Record Keeping--Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of developing a record keeping system for staff and children’s records that promotes organization and efficiency. Organizing the records allows for easier access to specific forms in a timely manner. Infant-Toddler Educator AWARD$® Plus is a salary supplement program, available in all NC counties, designed to increase the education, retention and compensation of teachers and family child care educators working with our youngest children. To be eligible for AWARD$ Plus, applicants must: • Work at least 30 hours/week with infants, ones or twos. • Earn at or below $20/hour. • Work in a licensed child care center or home. • Have at least 12 semester hours of birth to five focused coursework AWARD$ Plus is funded by the Division of Child Development and Early Education. Visit www.childcareservices.org/awards for more details. NITTO - The Birth-to-Three Quality Initiative and DCDEE are offering a New Infant Toddler Teacher Orientation (NITTO). * Free online format, with 14 credit hours upon completion * Comprehensive training completed in 7 weeks Apply to Serve Military Families: Licensed child care programs with 3 or more stars can now participate in an expanded Department of Defense program to provide early care and learning to military families. Administered by Child Care Aware of America, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative makes it easier for North Carolina’s military families to access and afford quality child care from community providers. For years, the Military Services have provided fee assistance to eligible military families to offset the cost of child care in leverages the state's commitment to building a high-quality early care and learning network. Under the new MCCYN-PLUS initiative, child care programs in North Carolina can apply if they have a license rated 3 stars or higher. Providers interested in qualifying for MCCYN-PLUS can apply through Child Care Aware of America. Military families looking for help with fees and locating participating child care providers can apply through their military service branch. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-102 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 7/24/2023 Number Present: 15 Completed Date: 7/24/2023 Age: From 0 To 8 Total Minutes: 280 Time In: 08:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. S. Brown, was not on-site but arrived later to assist with today’s visit. Your program currently operates with a four-star license, issued 11/18/22. The sanitation inspection was completed 6/14/23 with an “Approved” classification. The last fire inspection was conducted 5/3/2022 and your facility was approved for daytime and night care. The program’s compliance history was eighty-one (81%) percent as of 7/21/2023. The facility is currently owned by Guiding One’s Direction Child Care & Enrichment, LLC and is current-active. Please contact me prior to any information changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children were observed today eating breakfast that consisted of Cheerios, orange juice, and milk. After breakfast children engaged in personal care routines, group time, and free choice center play. The space provided age-appropriate materials and furnishings. The fenced in playground consists of race cars, cozy coupes and portable climbing equipment. Children had access to push toys, wheelbarrows, a sand box, and two shaded spaces provided by large umbrellas. Lunch was served and consisted of barbeque, cole slaw, mandarin oranges, and sliced bread. There following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last documented fire inspection available for review was dated 5/3/2022. The Director called the fire inspector and he stated that he would come by the facility later on in the day. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 6/13/23 did not have a signed and dated statement acknowledging receipt of the NC Summary of Law before the child was enrolled. GS 110-102 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space six(6) I entered the school-age classroom at 8:40 am and observed all of the children sitting in their chairs and looking at nursery rhymes on the television. I returned to the classroom at 9:25am and the children were still looking at the nursery rhymes on the television as the teacher distributed manipulative toys to the children. A screen time log was not available for review today. .2508(e)(1-5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three(3) there is an outlet without a safety plug located beside the music area. In space six(6) there in an outlet without a safety plug in the hallway leading to the bathroom. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A container of Zep wipes was located on top of the printer in the unlocked teacher's lounge. In space two(2) a container of Zep wipes was located on the bathroom. In space six(6) in an unlocked cabinet located in the bathroom there was an aerosol can of Clorox Disinfecting spray, Zep wipes, a bottle of Cloralen Multipurpose with Bleach, and a bottle of Pure Bright Germicidal Bleach. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In seven (7) out of the twenty-three(23) cubbies located in the front entrance of the facility there were plastic items located unlocked and below five feet. These plastic items included a clear plastic bag containing clothing items, four(4) packs of Parent's choice wipes, one(1) pack of Luvs diapers, two(2) packs of Baby Soft wipes, two(2) packs of Pampers diapers, and three(3) packs of Comfes diapers. .0604(q) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. A child enrolled on 6/13/23 did not have a statement regarding the Discipline Policy that includes the child's name and date of enrollment available for review today. .1804(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The operator did not have documentation of this notification for a parent of a child enrolled on 6/13/23. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child enrolled on 10/4/22 did not have a signed acknowledgement statement available for review today. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/7/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Fire Inspection - Each operator must schedule a fire inspection within 12 months of the center's previous fire inspection. The last fire inspection was completed at the center on 5/3/ 2022. You called the fire inspector today and he stated that he would come by the facility later on in the day. Setting a reminder on your calendar at least one month in advance of the due date will allow time for the inspection to be completed without becoming delinquent. Summary of NC Child Care Law - Operators of child care centers must provide a copy of a summary of the child care law to each child’s parent, guardian, and full-time custodian before the child is enrolled in the center. Each parent, guardian, or full-time custodian must sign a statement acknowledging that he or she received a copy of the summary before the child’s enrollment. A child enrolled on 6/13/23 did not have a signed and dated statement acknowledging receipt of the NC Summary of Law before the child was enrolled. A sample signature form was shared with you and we discussed how you could use this to simplify your enrollment process for parents and at the same time, ensure you have on file what is required. Screen Time-The screen time provided must be 30 minutes or less daily and no more than two and a half hours per week. Screen time should only be offered to children over three years of age and used to meet a developmental goal. Screen time must be documented on a cumulative log or activity plan. In space six (6) I entered the school-age classroom at 8:40 am and observed all the children sitting in their chairs and looking at nursery rhymes on the television. I returned to the classroom at 9:25am and the children were still looking at the nursery rhymes on the television as the teacher distributed manipulative toys to the children. A screen time log was not available for review today. I emailed you a copy of the screen time log from the DCDEE website. Electrical Outlets - Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. In space three(3) there is an outlet without a safety plug located beside the music area. In space six(6) there in an outlet without a safety plug in the hallway leading to the bathroom. All electrical outlets not in use that are in areas accessible to children must be protected with an outlet cover. This includes unused outlets on power strips. Storage of Hazardous Materials – Following the enhanced cleaning and sanitizing requirements is extremely important during the pandemic, however, having these items available for quick and easy use can lead to improper storage. Ensure that you are keeping items such as disinfectant wipes, any aerosol spray cans, and any items that have more warnings than just “Keep out of reach of children” in locked storage. Today in space six(6) in an unlocked cabinet located in the bathroom there was an aerosol can of Clorox Disinfecting spray, Zep wipes, a bottle of Cloralen Multipurpose with Bleach, and a bottle of Pure Bright Germicidal Bleach. Take a fresh look at where and how these items are stored to make them quick and easy to access when needed, but still maintain the safety of the children in care. Refer to the Center for Disease Control (CDC) website for more information on best practice. Plastic Bags - Plastic bags have been recognized for many years as a suffocation hazard. According to Caring for Our Children, 3rd edition, the U.S. Consumer Product Safety Commission (CPSC) has received average annual reports of twenty-five deaths per year to children due to suffocation from plastic bags. In child care facilities, plastic bags should be made inaccessible to children less than three years of age. To make plastic bags inaccessible to children less than three years old, store them above five feet from the finished floor. In seven (7) out of the twenty-three(23) cubbies located in the front entrance of the facility there were plastic items located unlocked and below five feet. These plastic items included a clear plastic bag containing clothing items, four(4) packs of Parent's choice wipes, one(1) pack of Luvs diapers, two(2) packs of Baby Soft wipes, two(2) packs of Pampers diapers, and three(3) packs of Comfes diapers. Post a reminder in the classrooms and at the front entrance where children less than three years old are enrolled to remind teachers of this child care requirement. Discipline Policy - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. A discipline policy must be reviewed with each parent prior to enrollment and they must sign the form showing this was completed. A child enrolled on 6/13/23 did not have a statement regarding the Discipline Policy that includes the child's name and date of enrollment available for review today. Review your children’s files on a regular basis to ensure all information is on file, as required. Shaken Baby & Abusive Head Trauma- Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma. The center shall obtain a parent’s signature acknowledging the receipt and explanation of the policy. Each child care center shall review the policy with new parents prior to the individual providing care to children. Today a child enrolled on 10/4/22 did not have a signed acknowledgement statement available for review today. Using a children’s record checklist will help ensure that all required forms are complete. Smoking/Tobacco Restriction- Children shall be in a smoke free and tobacco free environment. Smoking and the use of any product containing, made or derived from tobacco, including e-cigarettes, cigars, little cigars, smokeless tobacco, and hookah, shall not be permitted on the premises of the child care center, in vehicles used to transport children, or during any off premise activities. All smoking materials shall be kept in locked storage. The operator did not have documentation of this notification for a parent of a child enrolled on 6/13/23. Additional Information: The Martin-Pitt Partnership for Children a Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. Teacher/Child interactions-Conversation with adults is one of the main channels through which children learn about themselves, others, and the world in which they live. While adults speaking to children teach the children facts and relays information, the social and emotional communications and the atmosphere of the exchange are equally important. The future development of the child depends on his/her command of language. Research suggests that language experiences in a child’s early years have a profound influence on that child’s language and vocabulary development, which in turn has an impact on future school success. The richness of the child’s language increases as it is nurtured by verbal interactions and learning experiences with adults and peers. Basic communication with parents/guardians and children requires an ability to speak their language. Discussing the impact of actions on feelings for the child and others helps to develop empathy. There should be an abundance of positive, nurturing interactions with children. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Record Keeping--Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of developing a record keeping system for staff and children’s records that promotes organization and efficiency. Organizing the records allows for easier access to specific forms in a timely manner. Infant-Toddler Educator AWARD$® Plus is a salary supplement program, available in all NC counties, designed to increase the education, retention and compensation of teachers and family child care educators working with our youngest children. To be eligible for AWARD$ Plus, applicants must: • Work at least 30 hours/week with infants, ones or twos. • Earn at or below $20/hour. • Work in a licensed child care center or home. • Have at least 12 semester hours of birth to five focused coursework AWARD$ Plus is funded by the Division of Child Development and Early Education. Visit www.childcareservices.org/awards for more details. NITTO - The Birth-to-Three Quality Initiative and DCDEE are offering a New Infant Toddler Teacher Orientation (NITTO). * Free online format, with 14 credit hours upon completion * Comprehensive training completed in 7 weeks Apply to Serve Military Families: Licensed child care programs with 3 or more stars can now participate in an expanded Department of Defense program to provide early care and learning to military families. Administered by Child Care Aware of America, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative makes it easier for North Carolina’s military families to access and afford quality child care from community providers. For years, the Military Services have provided fee assistance to eligible military families to offset the cost of child care in leverages the state's commitment to building a high-quality early care and learning network. Under the new MCCYN-PLUS initiative, child care programs in North Carolina can apply if they have a license rated 3 stars or higher. Providers interested in qualifying for MCCYN-PLUS can apply through Child Care Aware of America. Military families looking for help with fees and locating participating child care providers can apply through their military service branch. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: GUIDING ONE'S DIRECTION CHILD CARE & ENRICHMENT CE Facility ID: 58000136 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 7/24/2023 Number Present: 15 Completed Date: 7/24/2023 Age: From 0 To 8 Total Minutes: 280 Time In: 08:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. S. Brown, was not on-site but arrived later to assist with today’s visit. Your program currently operates with a four-star license, issued 11/18/22. The sanitation inspection was completed 6/14/23 with an “Approved” classification. The last fire inspection was conducted 5/3/2022 and your facility was approved for daytime and night care. The program’s compliance history was eighty-one (81%) percent as of 7/21/2023. The facility is currently owned by Guiding One’s Direction Child Care & Enrichment, LLC and is current-active. Please contact me prior to any information changing regarding the owner of this facility. The contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed. It is important to frequently check your email to remain informed about any new changes that have or may occur. Upon arrival children were observed today eating breakfast that consisted of Cheerios, orange juice, and milk. After breakfast children engaged in personal care routines, group time, and free choice center play. The space provided age-appropriate materials and furnishings. The fenced in playground consists of race cars, cozy coupes and portable climbing equipment. Children had access to push toys, wheelbarrows, a sand box, and two shaded spaces provided by large umbrellas. Lunch was served and consisted of barbeque, cole slaw, mandarin oranges, and sliced bread. There following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last documented fire inspection available for review was dated 5/3/2022. The Director called the fire inspector and he stated that he would come by the facility later on in the day. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 6/13/23 did not have a signed and dated statement acknowledging receipt of the NC Summary of Law before the child was enrolled. GS 110-102 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space six(6) I entered the school-age classroom at 8:40 am and observed all of the children sitting in their chairs and looking at nursery rhymes on the television. I returned to the classroom at 9:25am and the children were still looking at the nursery rhymes on the television as the teacher distributed manipulative toys to the children. A screen time log was not available for review today. .2508(e)(1-5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three(3) there is an outlet without a safety plug located beside the music area. In space six(6) there in an outlet without a safety plug in the hallway leading to the bathroom. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A container of Zep wipes was located on top of the printer in the unlocked teacher's lounge. In space two(2) a container of Zep wipes was located on the bathroom. In space six(6) in an unlocked cabinet located in the bathroom there was an aerosol can of Clorox Disinfecting spray, Zep wipes, a bottle of Cloralen Multipurpose with Bleach, and a bottle of Pure Bright Germicidal Bleach. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In seven (7) out of the twenty-three(23) cubbies located in the front entrance of the facility there were plastic items located unlocked and below five feet. These plastic items included a clear plastic bag containing clothing items, four(4) packs of Parent's choice wipes, one(1) pack of Luvs diapers, two(2) packs of Baby Soft wipes, two(2) packs of Pampers diapers, and three(3) packs of Comfes diapers. .0604(q) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. A child enrolled on 6/13/23 did not have a statement regarding the Discipline Policy that includes the child's name and date of enrollment available for review today. .1804(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The operator did not have documentation of this notification for a parent of a child enrolled on 6/13/23. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child enrolled on 10/4/22 did not have a signed acknowledgement statement available for review today. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/7/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Fire Inspection - Each operator must schedule a fire inspection within 12 months of the center's previous fire inspection. The last fire inspection was completed at the center on 5/3/ 2022. You called the fire inspector today and he stated that he would come by the facility later on in the day. Setting a reminder on your calendar at least one month in advance of the due date will allow time for the inspection to be completed without becoming delinquent. Summary of NC Child Care Law - Operators of child care centers must provide a copy of a summary of the child care law to each child’s parent, guardian, and full-time custodian before the child is enrolled in the center. Each parent, guardian, or full-time custodian must sign a statement acknowledging that he or she received a copy of the summary before the child’s enrollment. A child enrolled on 6/13/23 did not have a signed and dated statement acknowledging receipt of the NC Summary of Law before the child was enrolled. A sample signature form was shared with you and we discussed how you could use this to simplify your enrollment process for parents and at the same time, ensure you have on file what is required. Screen Time-The screen time provided must be 30 minutes or less daily and no more than two and a half hours per week. Screen time should only be offered to children over three years of age and used to meet a developmental goal. Screen time must be documented on a cumulative log or activity plan. In space six (6) I entered the school-age classroom at 8:40 am and observed all the children sitting in their chairs and looking at nursery rhymes on the television. I returned to the classroom at 9:25am and the children were still looking at the nursery rhymes on the television as the teacher distributed manipulative toys to the children. A screen time log was not available for review today. I emailed you a copy of the screen time log from the DCDEE website. Electrical Outlets - Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. In space three(3) there is an outlet without a safety plug located beside the music area. In space six(6) there in an outlet without a safety plug in the hallway leading to the bathroom. All electrical outlets not in use that are in areas accessible to children must be protected with an outlet cover. This includes unused outlets on power strips. Storage of Hazardous Materials – Following the enhanced cleaning and sanitizing requirements is extremely important during the pandemic, however, having these items available for quick and easy use can lead to improper storage. Ensure that you are keeping items such as disinfectant wipes, any aerosol spray cans, and any items that have more warnings than just “Keep out of reach of children” in locked storage. Today in space six(6) in an unlocked cabinet located in the bathroom there was an aerosol can of Clorox Disinfecting spray, Zep wipes, a bottle of Cloralen Multipurpose with Bleach, and a bottle of Pure Bright Germicidal Bleach. Take a fresh look at where and how these items are stored to make them quick and easy to access when needed, but still maintain the safety of the children in care. Refer to the Center for Disease Control (CDC) website for more information on best practice. Plastic Bags - Plastic bags have been recognized for many years as a suffocation hazard. According to Caring for Our Children, 3rd edition, the U.S. Consumer Product Safety Commission (CPSC) has received average annual reports of twenty-five deaths per year to children due to suffocation from plastic bags. In child care facilities, plastic bags should be made inaccessible to children less than three years of age. To make plastic bags inaccessible to children less than three years old, store them above five feet from the finished floor. In seven (7) out of the twenty-three(23) cubbies located in the front entrance of the facility there were plastic items located unlocked and below five feet. These plastic items included a clear plastic bag containing clothing items, four(4) packs of Parent's choice wipes, one(1) pack of Luvs diapers, two(2) packs of Baby Soft wipes, two(2) packs of Pampers diapers, and three(3) packs of Comfes diapers. Post a reminder in the classrooms and at the front entrance where children less than three years old are enrolled to remind teachers of this child care requirement. Discipline Policy - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. A discipline policy must be reviewed with each parent prior to enrollment and they must sign the form showing this was completed. A child enrolled on 6/13/23 did not have a statement regarding the Discipline Policy that includes the child's name and date of enrollment available for review today. Review your children’s files on a regular basis to ensure all information is on file, as required. Shaken Baby & Abusive Head Trauma- Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma. The center shall obtain a parent’s signature acknowledging the receipt and explanation of the policy. Each child care center shall review the policy with new parents prior to the individual providing care to children. Today a child enrolled on 10/4/22 did not have a signed acknowledgement statement available for review today. Using a children’s record checklist will help ensure that all required forms are complete. Smoking/Tobacco Restriction- Children shall be in a smoke free and tobacco free environment. Smoking and the use of any product containing, made or derived from tobacco, including e-cigarettes, cigars, little cigars, smokeless tobacco, and hookah, shall not be permitted on the premises of the child care center, in vehicles used to transport children, or during any off premise activities. All smoking materials shall be kept in locked storage. The operator did not have documentation of this notification for a parent of a child enrolled on 6/13/23. Additional Information: The Martin-Pitt Partnership for Children a Child Care Resource and Referral is also able to provide you with resources and information, training opportunities, technical assistance on childcare issues. Their phone number is (252) 789-4911 or check out their website at www.mppfc.org. Teacher/Child interactions-Conversation with adults is one of the main channels through which children learn about themselves, others, and the world in which they live. While adults speaking to children teach the children facts and relays information, the social and emotional communications and the atmosphere of the exchange are equally important. The future development of the child depends on his/her command of language. Research suggests that language experiences in a child’s early years have a profound influence on that child’s language and vocabulary development, which in turn has an impact on future school success. The richness of the child’s language increases as it is nurtured by verbal interactions and learning experiences with adults and peers. Basic communication with parents/guardians and children requires an ability to speak their language. Discussing the impact of actions on feelings for the child and others helps to develop empathy. There should be an abundance of positive, nurturing interactions with children. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Record Keeping--Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of developing a record keeping system for staff and children’s records that promotes organization and efficiency. Organizing the records allows for easier access to specific forms in a timely manner. Infant-Toddler Educator AWARD$® Plus is a salary supplement program, available in all NC counties, designed to increase the education, retention and compensation of teachers and family child care educators working with our youngest children. To be eligible for AWARD$ Plus, applicants must: • Work at least 30 hours/week with infants, ones or twos. • Earn at or below $20/hour. • Work in a licensed child care center or home. • Have at least 12 semester hours of birth to five focused coursework AWARD$ Plus is funded by the Division of Child Development and Early Education. Visit www.childcareservices.org/awards for more details. NITTO - The Birth-to-Three Quality Initiative and DCDEE are offering a New Infant Toddler Teacher Orientation (NITTO). * Free online format, with 14 credit hours upon completion * Comprehensive training completed in 7 weeks Apply to Serve Military Families: Licensed child care programs with 3 or more stars can now participate in an expanded Department of Defense program to provide early care and learning to military families. Administered by Child Care Aware of America, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative makes it easier for North Carolina’s military families to access and afford quality child care from community providers. For years, the Military Services have provided fee assistance to eligible military families to offset the cost of child care in leverages the state's commitment to building a high-quality early care and learning network. Under the new MCCYN-PLUS initiative, child care programs in North Carolina can apply if they have a license rated 3 stars or higher. Providers interested in qualifying for MCCYN-PLUS can apply through Child Care Aware of America. Military families looking for help with fees and locating participating child care providers can apply through their military service branch. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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