10A NCAC 09 .0304 · Violation

Name of Operation: PlayWorks Early Care & Learning Center Facility ID: 97000323 Consultant: PAMELA HAUSER Operation Type: Center Case Number: Visit Date: 4/23/2026 Number Present: 78 Completed Date: 4/23/2026 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. This visit was conducted with Katy Hinson administrator and Sharon Phillips, owner. Your program currently operates with a Five Star license. Restrictions include first shift and all enhanced requirements and reduced ratios minus one. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on April 22, 2026, and PlayWorks Early Care & Learning Center, LLC was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaged in activity areas, outdoor play, and lunch. Infants were engaged in tummy time, feeding and nap. I observed materials and activities that were available to the children in the classrooms. Children were served a lunch of pizza, salad, peaches and milk. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. A sanitation inspection was completed April 20, 2026, with a superior classification. The last fire inspection was conducted on March 18, 2025. Ms. Phillips stated she had called the fire inspector to schedule an appointment last week. Program records and required postings were monitored. A fire drill was conducted on March 30, 2026. A shelter in place drill was documented on April 21. 2026. An outdoor inspection was documented on April 14, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked maintenance closet inside the office area. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire drill was conducted March 24, 2025. 10A NCAC 09 .0304(a) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. There was a child in space 3, with an allergy and there was not a posting of the allergies in the classroom. .0901(g) 807 A safe indoor and outdoor environment was not provided for the children. Indoors in space 6, there were foam bricks, with foam detached, and in the unlocked closet there was caulking accessible to children. Outdoors, on the preschool playground, there was a broken yellow bulldozer that was sharp to the touch, there were two yellow, Tonka trucks peeling paint and beginning to rust, and the fencing on the left side facing the playground was detached from the bottom. On the infant/toddler playground there was a blue/red riding toy where the on the inside of the handle there was yellow piece that was broken in two places and sharp to the touch. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 5 and 6, there was an aerosol can of sunscreens that were not locked. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 1, there was Desitin where the authorization expired on 2/27/2026, in space 3, Aquaphor authorization expired on 3/19/2026, in space 6, and one diaper cream authorization that had expired. .0803(12) 1756 Enhanced staff/child ratios and group sizes were not met. In space 5, there was a staff member who brought three children inside with another staff member to begin washing hands for lunch. A few minutes later she returned to the classroom with three additional children and the 3rd staff member was outside with 10 children ages two through 3 years of age. 10A NCAC 09 .2818 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space 6, there was a medical action plan that was dated October 2023, that had not been updated. .0801(b) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space 3,there was one authorization of diaper cream that did not document when to apply, in space 6, there was authorization for diaper ointment but did not contain the name A&D ointment, there was an Epi pen that had expired 12/2025, in space 7, there was authorization for Banana Boat sunscreen that did not contain the name. just sunscreen and the amount to be applied. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before May 7, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to pamela.hauser@dhhs.nc.gov or mail two copies of the letter to: Pam Hauser P.O. Box 279 King, NC 27021 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. A follow-up visit will be conducted. Technical assistance: Medication authorizations must be current with all information included on the form that is required per child care rule, leftover medications must be returned in 72 hours, if authorization is expired or medication is expired. Medical Action plans for chronic conditions must be current and include the permission to administer. This is to ensure the safety of all children enrolled. Allergy forms are to be current and posted in each classroom where children eat to keep all staff including substitutes informed of any children enrolled with allergies. The facility follows enhanced staff child ratios minus one and when staff are transitioning from indoors to outdoors for vice versa that must ensure staff with the children outdoors are meeting the staff/child ratio and groups size for the children enrolled. Additional Information/Consultation: You must notify your consultant 30 days prior to changing the ownership status of your facility. I recommend in space 1 and 2 for infants and toddlers to document when the infants do not take a nap, or are absent on the safe sleep chart. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Pam Hauser, Licensing Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2818 · Violation

Name of Operation: PlayWorks Early Care & Learning Center Facility ID: 97000323 Consultant: PAMELA HAUSER Operation Type: Center Case Number: Visit Date: 4/23/2026 Number Present: 78 Completed Date: 4/23/2026 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. This visit was conducted with Katy Hinson administrator and Sharon Phillips, owner. Your program currently operates with a Five Star license. Restrictions include first shift and all enhanced requirements and reduced ratios minus one. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on April 22, 2026, and PlayWorks Early Care & Learning Center, LLC was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaged in activity areas, outdoor play, and lunch. Infants were engaged in tummy time, feeding and nap. I observed materials and activities that were available to the children in the classrooms. Children were served a lunch of pizza, salad, peaches and milk. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. A sanitation inspection was completed April 20, 2026, with a superior classification. The last fire inspection was conducted on March 18, 2025. Ms. Phillips stated she had called the fire inspector to schedule an appointment last week. Program records and required postings were monitored. A fire drill was conducted on March 30, 2026. A shelter in place drill was documented on April 21. 2026. An outdoor inspection was documented on April 14, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked maintenance closet inside the office area. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire drill was conducted March 24, 2025. 10A NCAC 09 .0304(a) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. There was a child in space 3, with an allergy and there was not a posting of the allergies in the classroom. .0901(g) 807 A safe indoor and outdoor environment was not provided for the children. Indoors in space 6, there were foam bricks, with foam detached, and in the unlocked closet there was caulking accessible to children. Outdoors, on the preschool playground, there was a broken yellow bulldozer that was sharp to the touch, there were two yellow, Tonka trucks peeling paint and beginning to rust, and the fencing on the left side facing the playground was detached from the bottom. On the infant/toddler playground there was a blue/red riding toy where the on the inside of the handle there was yellow piece that was broken in two places and sharp to the touch. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 5 and 6, there was an aerosol can of sunscreens that were not locked. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 1, there was Desitin where the authorization expired on 2/27/2026, in space 3, Aquaphor authorization expired on 3/19/2026, in space 6, and one diaper cream authorization that had expired. .0803(12) 1756 Enhanced staff/child ratios and group sizes were not met. In space 5, there was a staff member who brought three children inside with another staff member to begin washing hands for lunch. A few minutes later she returned to the classroom with three additional children and the 3rd staff member was outside with 10 children ages two through 3 years of age. 10A NCAC 09 .2818 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space 6, there was a medical action plan that was dated October 2023, that had not been updated. .0801(b) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space 3,there was one authorization of diaper cream that did not document when to apply, in space 6, there was authorization for diaper ointment but did not contain the name A&D ointment, there was an Epi pen that had expired 12/2025, in space 7, there was authorization for Banana Boat sunscreen that did not contain the name. just sunscreen and the amount to be applied. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before May 7, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to pamela.hauser@dhhs.nc.gov or mail two copies of the letter to: Pam Hauser P.O. Box 279 King, NC 27021 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. A follow-up visit will be conducted. Technical assistance: Medication authorizations must be current with all information included on the form that is required per child care rule, leftover medications must be returned in 72 hours, if authorization is expired or medication is expired. Medical Action plans for chronic conditions must be current and include the permission to administer. This is to ensure the safety of all children enrolled. Allergy forms are to be current and posted in each classroom where children eat to keep all staff including substitutes informed of any children enrolled with allergies. The facility follows enhanced staff child ratios minus one and when staff are transitioning from indoors to outdoors for vice versa that must ensure staff with the children outdoors are meeting the staff/child ratio and groups size for the children enrolled. Additional Information/Consultation: You must notify your consultant 30 days prior to changing the ownership status of your facility. I recommend in space 1 and 2 for infants and toddlers to document when the infants do not take a nap, or are absent on the safe sleep chart. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Pam Hauser, Licensing Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: PlayWorks Early Care & Learning Center Facility ID: 97000323 Consultant: PAMELA HAUSER Operation Type: Center Case Number: Visit Date: 4/23/2026 Number Present: 78 Completed Date: 4/23/2026 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. This visit was conducted with Katy Hinson administrator and Sharon Phillips, owner. Your program currently operates with a Five Star license. Restrictions include first shift and all enhanced requirements and reduced ratios minus one. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on April 22, 2026, and PlayWorks Early Care & Learning Center, LLC was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children engaged in activity areas, outdoor play, and lunch. Infants were engaged in tummy time, feeding and nap. I observed materials and activities that were available to the children in the classrooms. Children were served a lunch of pizza, salad, peaches and milk. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. A sanitation inspection was completed April 20, 2026, with a superior classification. The last fire inspection was conducted on March 18, 2025. Ms. Phillips stated she had called the fire inspector to schedule an appointment last week. Program records and required postings were monitored. A fire drill was conducted on March 30, 2026. A shelter in place drill was documented on April 21. 2026. An outdoor inspection was documented on April 14, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked maintenance closet inside the office area. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire drill was conducted March 24, 2025. 10A NCAC 09 .0304(a) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. There was a child in space 3, with an allergy and there was not a posting of the allergies in the classroom. .0901(g) 807 A safe indoor and outdoor environment was not provided for the children. Indoors in space 6, there were foam bricks, with foam detached, and in the unlocked closet there was caulking accessible to children. Outdoors, on the preschool playground, there was a broken yellow bulldozer that was sharp to the touch, there were two yellow, Tonka trucks peeling paint and beginning to rust, and the fencing on the left side facing the playground was detached from the bottom. On the infant/toddler playground there was a blue/red riding toy where the on the inside of the handle there was yellow piece that was broken in two places and sharp to the touch. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 5 and 6, there was an aerosol can of sunscreens that were not locked. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 1, there was Desitin where the authorization expired on 2/27/2026, in space 3, Aquaphor authorization expired on 3/19/2026, in space 6, and one diaper cream authorization that had expired. .0803(12) 1756 Enhanced staff/child ratios and group sizes were not met. In space 5, there was a staff member who brought three children inside with another staff member to begin washing hands for lunch. A few minutes later she returned to the classroom with three additional children and the 3rd staff member was outside with 10 children ages two through 3 years of age. 10A NCAC 09 .2818 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space 6, there was a medical action plan that was dated October 2023, that had not been updated. .0801(b) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space 3,there was one authorization of diaper cream that did not document when to apply, in space 6, there was authorization for diaper ointment but did not contain the name A&D ointment, there was an Epi pen that had expired 12/2025, in space 7, there was authorization for Banana Boat sunscreen that did not contain the name. just sunscreen and the amount to be applied. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before May 7, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to pamela.hauser@dhhs.nc.gov or mail two copies of the letter to: Pam Hauser P.O. Box 279 King, NC 27021 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. A follow-up visit will be conducted. Technical assistance: Medication authorizations must be current with all information included on the form that is required per child care rule, leftover medications must be returned in 72 hours, if authorization is expired or medication is expired. Medical Action plans for chronic conditions must be current and include the permission to administer. This is to ensure the safety of all children enrolled. Allergy forms are to be current and posted in each classroom where children eat to keep all staff including substitutes informed of any children enrolled with allergies. The facility follows enhanced staff child ratios minus one and when staff are transitioning from indoors to outdoors for vice versa that must ensure staff with the children outdoors are meeting the staff/child ratio and groups size for the children enrolled. Additional Information/Consultation: You must notify your consultant 30 days prior to changing the ownership status of your facility. I recommend in space 1 and 2 for infants and toddlers to document when the infants do not take a nap, or are absent on the safe sleep chart. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Pam Hauser, Licensing Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.