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Home › NC › Wilkesboro › Broc CUB Creek Head Start
1201 A & B Industrial Park Road, Wilkesboro NC 28697 · License #9755061 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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Ages served
10A NCAC 09 .0304 · Violation
Name of Operation: BROC CUB CREEK HEAD START Facility ID: 9755061 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 28 Completed Date: 5/6/2025 Age: From 3 To 4 Total Minutes: 105 Time In: 10:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Karen Young, Childcare Consultant with Tammy Burke, Family Advocate. Director Heather Bowman was off property on a field trip to a kindergarten class with children who will be attending kindergarten in the fall from Space B. Your program currently operates with a Five (5) Star license issued 7/17/17. Restrictions include 1st shift daytime care; meets enhanced space; meets enhanced ratios; children under two in rooms with direct exits only: enhanced ratios minus one. Bld. A Cap 60, Bld. B Cap 17. The NC Secretary of State website was reviewed on 5/5/25 and Blue Ridge Opportunity Commission, Incorporated was listed as current and active. The program’s compliance history was 98% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children having free choice center play, gross motor play on the playground, and having individual time with staff. One (1) new staff member was reported at this program. Files for the new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. An Epi pen and Benadryl was reported in Space C. Sunscreen and bug spray were reported in Space A. Storage hazardous items was monitored today. A playground inspection was recorded on 4/11/25 at 9:30 am by W. Horton. A fire drill was recorded on 4/23/25 at 9:51 am with two (2) minutes to evacuate forty-five (45) children and fourteen (14) adults by H. Bowman. A lockdown emergency drill for the facility was recorded on 4/10/25 at 10:45 am with two (2) minutes to lockdown by H. Bowman. The most recent fire inspection was on 4/17/24. Since it has been over 1 year since the last fire inspection, I asked Ms. Tammy Burke to remind the director to call and request a fire inspection. I observed a sanitation inspection was last conducted on 3/27/25 earning a Superior Classification with ten (10) demerits. You stated that you do provide transportation in the morning and afternoon for Head Start children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log for one (1) bus #19, tag number CEF 4616. The other bus with tag number FAN 5221 was on a field trip during my visit today. I observed first aid kits and fire extinguishers on the vehicle. I monitored one (1) vehicle today. I observed a 2011 Thomas bus with tag number CEF 4616. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due 12/2025 and the insurance with Selective Insurance of the Southeast is valid through 7/1/25 on both buses. No violations were cited at today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection at this center was conducted on 4/17/24. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. No technical assistance was discussed during today’s visit since there were no violations cited. Additional Information/Consultation: • Call for a fire inspection. • Check the ground area behind bus #19 for yellow jackets in the ground. • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You are still in Hold & Harmless. • Visit NCRLAP website and read the information on Connecting with the Three’s! ECERS-3 and ITERS-3 which began on 2/1/25. • The QRIS is in the process of being implemented. You can go to the DCDEE homepage and go to the “What’s New?” tab, then scroll down to QRIS modernization to read about Updates. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Public schools and licensed childcare facilities in North Carolina are eligible to participate in the funding mechanisms to cover the costs of testing for lead in water and inspecting for asbestos and lead-based paint hazards beyond the May 1, 2024, deadline listed in 10A NCAC 41C .1002(a). Due to the recent impacts of Hurricane Helene and other natural disasters, this deadline has been revised statewide, and facilities that have not yet enrolled should complete the online process by May 31, 2025. The Clean Classrooms for Carolina Kids Program provides free facility-wide testing and inspections without any out-of-pocket costs. Due to the volume of testing and inspections, completion of the online enrollment process in the program is considered temporary compliance with the testing and inspection requirement and will allow facilities to participate in the funding mechanisms. Required water testing for childcare centers under rule 15A NCAC 18A .2816 is not affected by the new May 31, 2025, deadline. Enroll today at https://www.cleanwaterforcarolinakids.org/enroll. If you have enrolled for only one or two of the program sections, log back in to complete surveys for the remaining section(s) to comply with the rule requirements. Thank you for your participation in ensuring healthy learning environments for children across North Carolina. Please contact me at ed.norman@dhhs.nc.gov or 919-218-6511 if you have questions regarding this guidance. • Here are tips on MYNCID and Moodle. Please review and save for your reference. Moodle Helpful Hints 1. When on the Moodle homepage, scroll down past the three-square boxes to find directions to self-register for various training opportunities. 2. If you do not access a training opportunity for 150 days, the training will be suspended. To regain access, email a request to set status to “active” including the name of the training course to dcdee_moodle_support@dhhs.nc.gov. 3. Send any questions about DCDEE Moodle trainings to dcdee_moodle_support@dhhs.nc.gov. Tips for MY NCID Users Did you know that if you do not login to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: BROC CUB CREEK HEAD START Facility ID: 9755061 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 28 Completed Date: 5/6/2025 Age: From 3 To 4 Total Minutes: 105 Time In: 10:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Karen Young, Childcare Consultant with Tammy Burke, Family Advocate. Director Heather Bowman was off property on a field trip to a kindergarten class with children who will be attending kindergarten in the fall from Space B. Your program currently operates with a Five (5) Star license issued 7/17/17. Restrictions include 1st shift daytime care; meets enhanced space; meets enhanced ratios; children under two in rooms with direct exits only: enhanced ratios minus one. Bld. A Cap 60, Bld. B Cap 17. The NC Secretary of State website was reviewed on 5/5/25 and Blue Ridge Opportunity Commission, Incorporated was listed as current and active. The program’s compliance history was 98% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children having free choice center play, gross motor play on the playground, and having individual time with staff. One (1) new staff member was reported at this program. Files for the new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. An Epi pen and Benadryl was reported in Space C. Sunscreen and bug spray were reported in Space A. Storage hazardous items was monitored today. A playground inspection was recorded on 4/11/25 at 9:30 am by W. Horton. A fire drill was recorded on 4/23/25 at 9:51 am with two (2) minutes to evacuate forty-five (45) children and fourteen (14) adults by H. Bowman. A lockdown emergency drill for the facility was recorded on 4/10/25 at 10:45 am with two (2) minutes to lockdown by H. Bowman. The most recent fire inspection was on 4/17/24. Since it has been over 1 year since the last fire inspection, I asked Ms. Tammy Burke to remind the director to call and request a fire inspection. I observed a sanitation inspection was last conducted on 3/27/25 earning a Superior Classification with ten (10) demerits. You stated that you do provide transportation in the morning and afternoon for Head Start children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log for one (1) bus #19, tag number CEF 4616. The other bus with tag number FAN 5221 was on a field trip during my visit today. I observed first aid kits and fire extinguishers on the vehicle. I monitored one (1) vehicle today. I observed a 2011 Thomas bus with tag number CEF 4616. This vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and was current on inspection and insurance. Your next inspection date on this vehicle is due 12/2025 and the insurance with Selective Insurance of the Southeast is valid through 7/1/25 on both buses. No violations were cited at today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection at this center was conducted on 4/17/24. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. No technical assistance was discussed during today’s visit since there were no violations cited. Additional Information/Consultation: • Call for a fire inspection. • Check the ground area behind bus #19 for yellow jackets in the ground. • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You are still in Hold & Harmless. • Visit NCRLAP website and read the information on Connecting with the Three’s! ECERS-3 and ITERS-3 which began on 2/1/25. • The QRIS is in the process of being implemented. You can go to the DCDEE homepage and go to the “What’s New?” tab, then scroll down to QRIS modernization to read about Updates. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Public schools and licensed childcare facilities in North Carolina are eligible to participate in the funding mechanisms to cover the costs of testing for lead in water and inspecting for asbestos and lead-based paint hazards beyond the May 1, 2024, deadline listed in 10A NCAC 41C .1002(a). Due to the recent impacts of Hurricane Helene and other natural disasters, this deadline has been revised statewide, and facilities that have not yet enrolled should complete the online process by May 31, 2025. The Clean Classrooms for Carolina Kids Program provides free facility-wide testing and inspections without any out-of-pocket costs. Due to the volume of testing and inspections, completion of the online enrollment process in the program is considered temporary compliance with the testing and inspection requirement and will allow facilities to participate in the funding mechanisms. Required water testing for childcare centers under rule 15A NCAC 18A .2816 is not affected by the new May 31, 2025, deadline. Enroll today at https://www.cleanwaterforcarolinakids.org/enroll. If you have enrolled for only one or two of the program sections, log back in to complete surveys for the remaining section(s) to comply with the rule requirements. Thank you for your participation in ensuring healthy learning environments for children across North Carolina. Please contact me at ed.norman@dhhs.nc.gov or 919-218-6511 if you have questions regarding this guidance. • Here are tips on MYNCID and Moodle. Please review and save for your reference. Moodle Helpful Hints 1. When on the Moodle homepage, scroll down past the three-square boxes to find directions to self-register for various training opportunities. 2. If you do not access a training opportunity for 150 days, the training will be suspended. To regain access, email a request to set status to “active” including the name of the training course to dcdee_moodle_support@dhhs.nc.gov. 3. Send any questions about DCDEE Moodle trainings to dcdee_moodle_support@dhhs.nc.gov. Tips for MY NCID Users Did you know that if you do not login to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: BROC CUB CREEK HEAD START Facility ID: 9755061 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 12/11/2023 Number Present: 39 Completed Date: 12/11/2023 Age: From 3 To 5 Total Minutes: 250 Time In: 09:40 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Karen Young, Childcare Consultant with Heather Bowman, Director. Your program currently operates with a FIVE (5) Star license. Restrictions include 1st shift daytime care; meets enhanced space; meets enhanced ratios; children under two in rooms with direct exits only: enhanced ratios minus one. Bld. A Cap 60, Bld. B Cap 17. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/11/23 and Blue Ridge Opportunity Commission, Inc. was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. On the outdoor area, I observed the screen in the window torn on both sides in the outdoor building. The window was open allowing small vermin to get into the outdoor building. The outdoor sink was clogged up allowing standing water in the sink. This can cause mosquitoes to breed in the standing water. I observed paint chipping on the poles inside and outside of the shelter where the tricycles and riding toys are stored. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having free choice center play, cleaning up toys, and outdoor play. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. There are no NC Pre-K children at this site this year. The last annual compliance visit was conducted on 1/19/23. A sanitation inspection was completed 12/8/23 with a Superior classification and fourteen (14) demerits. The last fire inspection report was on 2/22/23. Program records and required postings were monitored. A fire drill was conducted on 12/7/23 at 12:31 pm with two (2) minutes to evacuate forty-three (43) children and thirteen (13) adults by H. Bowman. A shelter-in-place drill was documented on 10/17/23 at 9:35 am, with one (1) minute to shelter-in-place. An outdoor inspection was documented on 11/17/23. Staff files and children’s records were monitored per DCDEE procedures. Five (5) children’s files were monitored today. Two (2) staff and one (1) new staff file, for a total of three (3) staff files were monitored today. No violations were cited in Children’s or staff files. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. No allergies or medications were observed in Space B, I observed three (3) milk allergies and no medications in Space C. I observed an allergy to red dye and an inhaler in Space A. You stated that you do provide transportation in the am & pm for the Head Start children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two (2) vehicles today. I observed two (2) Thomas buses, Bus # 20 is year 2018 and Bus # 19 is year 2011, tag numbers FAN 5221 and CEF 4616. These vehicles were clean, and in good repair, both had working seatbelts with car seats labeled with date of purchase. Both buses had adequate tire tread and were current on inspection and insurance. The 2018 bus tag expires 8/31/24 and the 2011 bus tag expires 12/31/24. Insurance on both buses is with Selective Insurance Company Southeast. The insurance expires 7/1/24 on both buses. I observed the child on/off sheet on both buses. I observed the monthly bus transportation log checklist sign by W. Horton on Bus # 20 and signed by M. Golden on Bus # 19. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. I observed torn window screens on the outdoor shed with a window open allowing small vermin to enter. I observed peeling and cracked paint on the poles of the outdoor shelter where the tricycles are kept. I observed standing water in the ourdoor sink allowing an area for mosquitoes to breed. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, December 25, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • A safe indoor and outdoor environment is required for children in care at all times. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. Consultation today included: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You are in a Cohort for your license reassessment. Be familiar with your cohort timeline. I will be sending you Rated license helps and websites to visit to prepare for your license reassessment. • You received an email from me 6/28/23 listing activities and tasks to prepare for your license reassessment. • Make sure you are familiar with the new sanitation rules and have your “clean-up crew” & “clean-up kit” in place. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336)-207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: BROC CUB CREEK HEAD START Facility ID: 9755061 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 12/11/2023 Number Present: 39 Completed Date: 12/11/2023 Age: From 3 To 5 Total Minutes: 250 Time In: 09:40 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Karen Young, Childcare Consultant with Heather Bowman, Director. Your program currently operates with a FIVE (5) Star license. Restrictions include 1st shift daytime care; meets enhanced space; meets enhanced ratios; children under two in rooms with direct exits only: enhanced ratios minus one. Bld. A Cap 60, Bld. B Cap 17. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/11/23 and Blue Ridge Opportunity Commission, Inc. was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. On the outdoor area, I observed the screen in the window torn on both sides in the outdoor building. The window was open allowing small vermin to get into the outdoor building. The outdoor sink was clogged up allowing standing water in the sink. This can cause mosquitoes to breed in the standing water. I observed paint chipping on the poles inside and outside of the shelter where the tricycles and riding toys are stored. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having free choice center play, cleaning up toys, and outdoor play. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. There are no NC Pre-K children at this site this year. The last annual compliance visit was conducted on 1/19/23. A sanitation inspection was completed 12/8/23 with a Superior classification and fourteen (14) demerits. The last fire inspection report was on 2/22/23. Program records and required postings were monitored. A fire drill was conducted on 12/7/23 at 12:31 pm with two (2) minutes to evacuate forty-three (43) children and thirteen (13) adults by H. Bowman. A shelter-in-place drill was documented on 10/17/23 at 9:35 am, with one (1) minute to shelter-in-place. An outdoor inspection was documented on 11/17/23. Staff files and children’s records were monitored per DCDEE procedures. Five (5) children’s files were monitored today. Two (2) staff and one (1) new staff file, for a total of three (3) staff files were monitored today. No violations were cited in Children’s or staff files. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. No allergies or medications were observed in Space B, I observed three (3) milk allergies and no medications in Space C. I observed an allergy to red dye and an inhaler in Space A. You stated that you do provide transportation in the am & pm for the Head Start children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two (2) vehicles today. I observed two (2) Thomas buses, Bus # 20 is year 2018 and Bus # 19 is year 2011, tag numbers FAN 5221 and CEF 4616. These vehicles were clean, and in good repair, both had working seatbelts with car seats labeled with date of purchase. Both buses had adequate tire tread and were current on inspection and insurance. The 2018 bus tag expires 8/31/24 and the 2011 bus tag expires 12/31/24. Insurance on both buses is with Selective Insurance Company Southeast. The insurance expires 7/1/24 on both buses. I observed the child on/off sheet on both buses. I observed the monthly bus transportation log checklist sign by W. Horton on Bus # 20 and signed by M. Golden on Bus # 19. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. I observed torn window screens on the outdoor shed with a window open allowing small vermin to enter. I observed peeling and cracked paint on the poles of the outdoor shelter where the tricycles are kept. I observed standing water in the ourdoor sink allowing an area for mosquitoes to breed. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, December 25, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • A safe indoor and outdoor environment is required for children in care at all times. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. Consultation today included: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You are in a Cohort for your license reassessment. Be familiar with your cohort timeline. I will be sending you Rated license helps and websites to visit to prepare for your license reassessment. • You received an email from me 6/28/23 listing activities and tasks to prepare for your license reassessment. • Make sure you are familiar with the new sanitation rules and have your “clean-up crew” & “clean-up kit” in place. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336)-207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: BROC CUB CREEK HEAD START Facility ID: 9755061 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 12/11/2023 Number Present: 39 Completed Date: 12/11/2023 Age: From 3 To 5 Total Minutes: 250 Time In: 09:40 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Karen Young, Childcare Consultant with Heather Bowman, Director. Your program currently operates with a FIVE (5) Star license. Restrictions include 1st shift daytime care; meets enhanced space; meets enhanced ratios; children under two in rooms with direct exits only: enhanced ratios minus one. Bld. A Cap 60, Bld. B Cap 17. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/11/23 and Blue Ridge Opportunity Commission, Inc. was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. On the outdoor area, I observed the screen in the window torn on both sides in the outdoor building. The window was open allowing small vermin to get into the outdoor building. The outdoor sink was clogged up allowing standing water in the sink. This can cause mosquitoes to breed in the standing water. I observed paint chipping on the poles inside and outside of the shelter where the tricycles and riding toys are stored. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having free choice center play, cleaning up toys, and outdoor play. I observed developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. There are no NC Pre-K children at this site this year. The last annual compliance visit was conducted on 1/19/23. A sanitation inspection was completed 12/8/23 with a Superior classification and fourteen (14) demerits. The last fire inspection report was on 2/22/23. Program records and required postings were monitored. A fire drill was conducted on 12/7/23 at 12:31 pm with two (2) minutes to evacuate forty-three (43) children and thirteen (13) adults by H. Bowman. A shelter-in-place drill was documented on 10/17/23 at 9:35 am, with one (1) minute to shelter-in-place. An outdoor inspection was documented on 11/17/23. Staff files and children’s records were monitored per DCDEE procedures. Five (5) children’s files were monitored today. Two (2) staff and one (1) new staff file, for a total of three (3) staff files were monitored today. No violations were cited in Children’s or staff files. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. No allergies or medications were observed in Space B, I observed three (3) milk allergies and no medications in Space C. I observed an allergy to red dye and an inhaler in Space A. You stated that you do provide transportation in the am & pm for the Head Start children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two (2) vehicles today. I observed two (2) Thomas buses, Bus # 20 is year 2018 and Bus # 19 is year 2011, tag numbers FAN 5221 and CEF 4616. These vehicles were clean, and in good repair, both had working seatbelts with car seats labeled with date of purchase. Both buses had adequate tire tread and were current on inspection and insurance. The 2018 bus tag expires 8/31/24 and the 2011 bus tag expires 12/31/24. Insurance on both buses is with Selective Insurance Company Southeast. The insurance expires 7/1/24 on both buses. I observed the child on/off sheet on both buses. I observed the monthly bus transportation log checklist sign by W. Horton on Bus # 20 and signed by M. Golden on Bus # 19. The following violations were cited during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. I observed torn window screens on the outdoor shed with a window open allowing small vermin to enter. I observed peeling and cracked paint on the poles of the outdoor shelter where the tricycles are kept. I observed standing water in the ourdoor sink allowing an area for mosquitoes to breed. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, December 25, 2023. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • A safe indoor and outdoor environment is required for children in care at all times. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. Consultation today included: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You are in a Cohort for your license reassessment. Be familiar with your cohort timeline. I will be sending you Rated license helps and websites to visit to prepare for your license reassessment. • You received an email from me 6/28/23 listing activities and tasks to prepare for your license reassessment. • Make sure you are familiar with the new sanitation rules and have your “clean-up crew” & “clean-up kit” in place. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336)-207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: BROC CUB CREEK HEAD START Facility ID: 9755061 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 8/31/2023 Number Present: 43 Completed Date: 8/31/2023 Age: From 3 To 4 Total Minutes: 110 Time In: 09:40 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Heather Bowman, on-site Director assisted me with the visit. Your program currently operates with a FIVE (5) Star license effective 07/17/2017. Restrictions include 1st shift; meets enhanced ratios, meets enhanced space. Children under two in rooms with direct exits only. Enhanced ratios minus one; Bld. A Cap 60 Bld. B Cap 17. The NC Secretary of State website was reviewed on 8/29/23 and Blue Ridge Opportunity Commission, Inc. was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having circle time on the rug, having free choice center play, and having outside play on the playground. No new staff were reported at this program. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 8/22/23. A fire drill was recorded 8/30/23. A lock down drill for the facility was recorded 6/30/23. The most recent fire inspection was on 2/22/23. I observed a sanitation inspection was last conducted on 2/28/23 earning a Superior classification with twelve (12) demerits. You stated that you do provide transportation in the am & pm for the Head Start children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two (2) vehicles today. I observed a 2010 and a 2018 year, both Thomas buses. License tag number for bus 19 (2010) is CEF 4616. License tag for bus 20 (2018) is FAN 5221. Both vehicles were clean, in good repair, had working seatbelts and car seats, both had adequate tire tread, and was current on inspection and insurance. Your next inspection date for bus 19 is due 12/31/23 and your next inspection for bus 20 is due 8/31/24. The insurance is valid through 7/1/24 for both buses. The children’s adaptive car seats are labeled with name and photo. The following violations were cited during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol spray of Glade air freshener was found sitting on top ot the toilet paper roll container in an unlocked staff bathroom inside the classroom of space C. The aerosol spray was locked in the cabinet during the visit. This violation was corrected during the visit today. .2820(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: · You must notify your consultant 30 days prior to changing the ownership status of your facility. · You are in Cohort 1, which means you are currently in your prep year, July 1 2023 – June 30, 2024. Your license reassessment year will be July 1, 2023 – June 30, 2025. · You received an email from me on 6/28/23 stating that you are in Cohort 1 with tasks and activities for you to complete in preparation for your license reassessment. · Remind staff to lock all aerosol spray items. Any item with Keep out of Reach of Children must be 5 ft. off the floor. If the item has Keep out of Rech of Children with any additional warnings, or is an aerosol spray, the item must always be locked. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.