10A NCAC 09 .2703 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 1/27/2026 Number Present: 32 Completed Date: 1/27/2026 Age: From 1 To 5 Total Minutes: 225 Time In: 09:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a Three Star Center License issued July 11, 2024. Restrictions on the license include a first shift capacity of 100 children ages 0 through 12 and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on July 9, 2025. A sanitation inspection was completed on May 20, 2025 with a “Superior” grade. A fire inspection was completed on June 17, 2025 and approved for daytime care. According to the North Carolina Secretary of State website, Enchanting Learning Center, LLC is current and active. The program's compliance history was reviewed with the operator. Prior to the visit, the facility’s eighteen-month compliance history was ninety-five percent (95%). You, S. Clemmons, administrator, were present for the visit. There were seventy-three (73) children enrolled and thirty-two (32) children present. All licensed spaces were observed today. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Preschool children in spaces #1, #2, and #4 were engaged in free play using a variety of materials including magnet tiles, play food and baby dolls, books, shape sorting, and a coloring activity. The teachers moved about the rooms and interacted with the children. The toddlers in space #5 were singing with the teacher and using soft books and animals. The infant in space #1 received care according to individual needs. He played with toys on the floor and then was held by the teacher while they explored a small truck. Individual feeding schedules and safe sleep checks are being maintained. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of pasta with ground beef and spaghetti sauce, green beans, fruit salad, and milk. Additional caregivers or substitutes have not been hired since the last visit. During today's visit, child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. The following violation(s) were documented Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space 6, the refrigerator had condensation on the back wall and there was no thermometer. 15A NCAC 18A .2806(j)(2) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letter for staff member S.M. expired in October 2025 and for staff member D.P. in December 2024. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A current qualification letter was not on file for staff members S.M. and D.P. G.S. 110-90.2(b) & (d) & .2703(e) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Heath and Safety Training was expired for two staff members. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 10, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Qualifying Letter – Violations were documented related to criminal background checks which are violation of the child care law, North Carolina General Statute 110-90.2(b) and Child Care Rule 10A NCAC 09 .2703(e). Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). Staff member S. Murphy had a qualification letter that expired October 7, 2025 and staff member D. Pierce had a qualification letter that expired December 5, 2024. Information for requalification was not submitted prior to the expiration date. This violation must be corrected within fifteen (15) days, by February 10, 2026, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, the employee cannot be at the facility any longer until they receive their qualification letter. You stated that you understand the requirement for the date the qualification letter is due. Reminder: staff member C.Soles. is due to renew her qualification before February, 16, 2026. Health and safety training on required topics must be renewed every 5 years. Staff members T. M. and K. C. are due to renew their training. Topics and training information can be found in the Child Care Rules on the DCDEE website. The link is available on Moodle. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Child cares rule state that refrigerators must maintain a temperature of 45 degrees or below in order to maintain safe food storage. The refrigerator in the infant room showed signs of condensation and did not have a thermometer. Add a thermometer and check the refrigerator regularly to ensure food safety. Today we discussed adding another shelf in space #6 to create a more accessible place for the disinfectant and sanitizer to be stored above five feet. We also discussed the small climber on the side playground used by 2-year-old children. The tape along the bottom edge of the stairs is beginning to become loose and paint is starting to peel. You stated you have a maintenance person who is available to provide upkeep. We also discussed options for replacing or removing the equipment as a long term solution. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. We also reviewed pathway options to determine which best fits the needs of your program, staff, and families. Additionally, we discussed your facility’s needs, answered your questions, and worked with you to establish a timeline for the transition to a new rated license. We reviewed the following pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes completing a Continuous Quality Improvement (CQI) Plan, meeting Family and Community Engagement Standards, implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, training and coaching for staff, CQI plans, and family engagement. Today, I completed a QRIS Conversation Template for your facility. You reported that your facility is choosing Pathway One / Program Assessment. A copy of this template is attached to this visit summary. At this time, you are planning to apply for a 2-5 star rated license via pathway 1- Program Assessment. Your facility will choose to meet either enhanced ratios or enhanced space requirements. The facility will need to complete the Family and Community Engagement Standards Worksheet selecting the applicable items. Items selected must be verifiable. Continuous Quality Improvement (CQI): A CQI plan will be completed for the facility and each staff member. The CQI Plan includes the following: Identification of goal(s), Necessary resources, supports and actions needed to accomplish the goal(s). Document the reason for the goal(s), Annual review of efforts toward completion of the goal(s). ERS: All administrators and lead teachers shall complete a structured self-study using the applicable environment rating scale. Once the self-studies have been completed you may request an environment rating scale assessment. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 1/27/2026 Number Present: 32 Completed Date: 1/27/2026 Age: From 1 To 5 Total Minutes: 225 Time In: 09:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a Three Star Center License issued July 11, 2024. Restrictions on the license include a first shift capacity of 100 children ages 0 through 12 and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on July 9, 2025. A sanitation inspection was completed on May 20, 2025 with a “Superior” grade. A fire inspection was completed on June 17, 2025 and approved for daytime care. According to the North Carolina Secretary of State website, Enchanting Learning Center, LLC is current and active. The program's compliance history was reviewed with the operator. Prior to the visit, the facility’s eighteen-month compliance history was ninety-five percent (95%). You, S. Clemmons, administrator, were present for the visit. There were seventy-three (73) children enrolled and thirty-two (32) children present. All licensed spaces were observed today. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Preschool children in spaces #1, #2, and #4 were engaged in free play using a variety of materials including magnet tiles, play food and baby dolls, books, shape sorting, and a coloring activity. The teachers moved about the rooms and interacted with the children. The toddlers in space #5 were singing with the teacher and using soft books and animals. The infant in space #1 received care according to individual needs. He played with toys on the floor and then was held by the teacher while they explored a small truck. Individual feeding schedules and safe sleep checks are being maintained. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of pasta with ground beef and spaghetti sauce, green beans, fruit salad, and milk. Additional caregivers or substitutes have not been hired since the last visit. During today's visit, child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. The following violation(s) were documented Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space 6, the refrigerator had condensation on the back wall and there was no thermometer. 15A NCAC 18A .2806(j)(2) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letter for staff member S.M. expired in October 2025 and for staff member D.P. in December 2024. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A current qualification letter was not on file for staff members S.M. and D.P. G.S. 110-90.2(b) & (d) & .2703(e) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Heath and Safety Training was expired for two staff members. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 10, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Qualifying Letter – Violations were documented related to criminal background checks which are violation of the child care law, North Carolina General Statute 110-90.2(b) and Child Care Rule 10A NCAC 09 .2703(e). Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). Staff member S. Murphy had a qualification letter that expired October 7, 2025 and staff member D. Pierce had a qualification letter that expired December 5, 2024. Information for requalification was not submitted prior to the expiration date. This violation must be corrected within fifteen (15) days, by February 10, 2026, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, the employee cannot be at the facility any longer until they receive their qualification letter. You stated that you understand the requirement for the date the qualification letter is due. Reminder: staff member C.Soles. is due to renew her qualification before February, 16, 2026. Health and safety training on required topics must be renewed every 5 years. Staff members T. M. and K. C. are due to renew their training. Topics and training information can be found in the Child Care Rules on the DCDEE website. The link is available on Moodle. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Child cares rule state that refrigerators must maintain a temperature of 45 degrees or below in order to maintain safe food storage. The refrigerator in the infant room showed signs of condensation and did not have a thermometer. Add a thermometer and check the refrigerator regularly to ensure food safety. Today we discussed adding another shelf in space #6 to create a more accessible place for the disinfectant and sanitizer to be stored above five feet. We also discussed the small climber on the side playground used by 2-year-old children. The tape along the bottom edge of the stairs is beginning to become loose and paint is starting to peel. You stated you have a maintenance person who is available to provide upkeep. We also discussed options for replacing or removing the equipment as a long term solution. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. We also reviewed pathway options to determine which best fits the needs of your program, staff, and families. Additionally, we discussed your facility’s needs, answered your questions, and worked with you to establish a timeline for the transition to a new rated license. We reviewed the following pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes completing a Continuous Quality Improvement (CQI) Plan, meeting Family and Community Engagement Standards, implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, training and coaching for staff, CQI plans, and family engagement. Today, I completed a QRIS Conversation Template for your facility. You reported that your facility is choosing Pathway One / Program Assessment. A copy of this template is attached to this visit summary. At this time, you are planning to apply for a 2-5 star rated license via pathway 1- Program Assessment. Your facility will choose to meet either enhanced ratios or enhanced space requirements. The facility will need to complete the Family and Community Engagement Standards Worksheet selecting the applicable items. Items selected must be verifiable. Continuous Quality Improvement (CQI): A CQI plan will be completed for the facility and each staff member. The CQI Plan includes the following: Identification of goal(s), Necessary resources, supports and actions needed to accomplish the goal(s). Document the reason for the goal(s), Annual review of efforts toward completion of the goal(s). ERS: All administrators and lead teachers shall complete a structured self-study using the applicable environment rating scale. Once the self-studies have been completed you may request an environment rating scale assessment. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 1/27/2026 Number Present: 32 Completed Date: 1/27/2026 Age: From 1 To 5 Total Minutes: 225 Time In: 09:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a Three Star Center License issued July 11, 2024. Restrictions on the license include a first shift capacity of 100 children ages 0 through 12 and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on July 9, 2025. A sanitation inspection was completed on May 20, 2025 with a “Superior” grade. A fire inspection was completed on June 17, 2025 and approved for daytime care. According to the North Carolina Secretary of State website, Enchanting Learning Center, LLC is current and active. The program's compliance history was reviewed with the operator. Prior to the visit, the facility’s eighteen-month compliance history was ninety-five percent (95%). You, S. Clemmons, administrator, were present for the visit. There were seventy-three (73) children enrolled and thirty-two (32) children present. All licensed spaces were observed today. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Preschool children in spaces #1, #2, and #4 were engaged in free play using a variety of materials including magnet tiles, play food and baby dolls, books, shape sorting, and a coloring activity. The teachers moved about the rooms and interacted with the children. The toddlers in space #5 were singing with the teacher and using soft books and animals. The infant in space #1 received care according to individual needs. He played with toys on the floor and then was held by the teacher while they explored a small truck. Individual feeding schedules and safe sleep checks are being maintained. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of pasta with ground beef and spaghetti sauce, green beans, fruit salad, and milk. Additional caregivers or substitutes have not been hired since the last visit. During today's visit, child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. The following violation(s) were documented Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space 6, the refrigerator had condensation on the back wall and there was no thermometer. 15A NCAC 18A .2806(j)(2) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letter for staff member S.M. expired in October 2025 and for staff member D.P. in December 2024. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A current qualification letter was not on file for staff members S.M. and D.P. G.S. 110-90.2(b) & (d) & .2703(e) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Heath and Safety Training was expired for two staff members. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 10, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Qualifying Letter – Violations were documented related to criminal background checks which are violation of the child care law, North Carolina General Statute 110-90.2(b) and Child Care Rule 10A NCAC 09 .2703(e). Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). Staff member S. Murphy had a qualification letter that expired October 7, 2025 and staff member D. Pierce had a qualification letter that expired December 5, 2024. Information for requalification was not submitted prior to the expiration date. This violation must be corrected within fifteen (15) days, by February 10, 2026, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, the employee cannot be at the facility any longer until they receive their qualification letter. You stated that you understand the requirement for the date the qualification letter is due. Reminder: staff member C.Soles. is due to renew her qualification before February, 16, 2026. Health and safety training on required topics must be renewed every 5 years. Staff members T. M. and K. C. are due to renew their training. Topics and training information can be found in the Child Care Rules on the DCDEE website. The link is available on Moodle. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Child cares rule state that refrigerators must maintain a temperature of 45 degrees or below in order to maintain safe food storage. The refrigerator in the infant room showed signs of condensation and did not have a thermometer. Add a thermometer and check the refrigerator regularly to ensure food safety. Today we discussed adding another shelf in space #6 to create a more accessible place for the disinfectant and sanitizer to be stored above five feet. We also discussed the small climber on the side playground used by 2-year-old children. The tape along the bottom edge of the stairs is beginning to become loose and paint is starting to peel. You stated you have a maintenance person who is available to provide upkeep. We also discussed options for replacing or removing the equipment as a long term solution. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. We also reviewed pathway options to determine which best fits the needs of your program, staff, and families. Additionally, we discussed your facility’s needs, answered your questions, and worked with you to establish a timeline for the transition to a new rated license. We reviewed the following pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes completing a Continuous Quality Improvement (CQI) Plan, meeting Family and Community Engagement Standards, implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, training and coaching for staff, CQI plans, and family engagement. Today, I completed a QRIS Conversation Template for your facility. You reported that your facility is choosing Pathway One / Program Assessment. A copy of this template is attached to this visit summary. At this time, you are planning to apply for a 2-5 star rated license via pathway 1- Program Assessment. Your facility will choose to meet either enhanced ratios or enhanced space requirements. The facility will need to complete the Family and Community Engagement Standards Worksheet selecting the applicable items. Items selected must be verifiable. Continuous Quality Improvement (CQI): A CQI plan will be completed for the facility and each staff member. The CQI Plan includes the following: Identification of goal(s), Necessary resources, supports and actions needed to accomplish the goal(s). Document the reason for the goal(s), Annual review of efforts toward completion of the goal(s). ERS: All administrators and lead teachers shall complete a structured self-study using the applicable environment rating scale. Once the self-studies have been completed you may request an environment rating scale assessment. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 2/5/2025 Number Present: 55 Completed Date: 2/5/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on February 3, 2025. The last annual compliance visit was conducted on July 10, 2024. As of today, the facility had an eighteen-month compliance history score of 84%. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Sanitation Inspection – May 31, 2024 – 5 Demerits – Superior Classification Fire Inspection - June 18, 2024 – Approved for daytime care only The Administrator, Shonta Clemmons, was present and accompanied me as I visited each classroom and outdoor play areas. There were eighty-seven children enrolled and forty-four children, ages 0-4, present today. Infants assigned to indoor spaces #6 were receiving routine care based on their individual needs. Infant feeding charts were posted by assigned cribs. Safe sleep charts were available for review. Toddlers and preschool children assigned to indoor spaces #1, #2, #4, and #5 were observed outdoors playing. Outdoor gross motor activities included climbing, sliding, swinging, running, and jumping. The children transitioned to the indoor space for lunch which consisted of ham and cheese sandwiches, corn, mandarin oranges, and milk. Staff/child ratios were in compliance. All children were adequately supervised. All staff members were actively engaged with the children. Routine toileting, handwashing, and food service procedures were monitored and found to be in compliance. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There has been one new staff member since the last annual compliance visit was conducted. Files for new staff member were monitored during this visit. CPR/FA was renewed by existing staff in August 2024 and September 2024. There were four violations observed today. All violations must be corrected immediately. Continued compliance with all applicable child care requirements is required at all times. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plan was not dated in space #4 and activity plan in space #3 was dated for January 27, 2025 – January 31, 2025. GS 110-91(12); .0508(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letters for three staff members have expired; one expired in September 2024 and two expired in December 2024. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. The qualification letter for three staff members has expired. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A new staff member who was hired on July 15, 2024 has not completed this required training. It should have been completed by October 15, 2024. .1102(g) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. On or before February 19, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected as well as how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Email the information to me at Tammy.Ross@dhhs.nc.gov. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violations cited: Expired Qualification Letters – K. Clemmons qualifying letter expired on September 3, 2024. S. Clemmons qualifying letter expired on December 5, 2024. K. Council qualifying letter expired on December 17, 2024. The information for requalification was not submitted prior to the expiration. This violation must be corrected within fifteen (15) days, by February 20, 2025, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, the employee cannot be at the facility any longer until they receive their qualification letter. Reminder- The qualifying letter for S. Worley will expire March 4, 2025. Health & Safety Training - Staff members who have been employed for at least one year and some new staff members have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. Ensure this information is maintained on file. New staff must complete this training within one year of hire. All staff must complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member, N. Nealy, was hired on July15, 2024 and has not completed this required training. This is a required training that must be completed within the first 90 days of employment, no exceptions. Health and Safety training must be renewed every five years. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Activity plans – An accurate activity plan must be posted for each group of children in care. Activity plan was not dated in space #4 and activity plan in space #3 was dated for January 27, 2025 – January 31, 2025. Other Information Rated License Reassessment Information - There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you complete additional coursework. Keep in mind, it is expected that compliance with Education standards is always maintained. CLEAN CLASSROOMS FOR CAROLINA KIDS - You stated the registration and enrollment for all three testing programs have been completed – water, lead-based paint and asbestos. You have also completed the webinars for Clean classrooms for Carolina Kids. Ensure you keep all paperwork that you receive regarding this matter and it may be requested to verify compliance. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within two business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Reminders: Infant Care - Crying babies must be comforted in a timely manner. Babies cry to communicate, and responding to their needs can help them feel secure. You can comfort a baby by holding them, talking to them, feeding them if they are hungry, changing their diaper if they are wet, and by gently swaying and rocking the baby. Children must be attended to in a nurturing and appropriate manner and offered developmentally appropriate activities throughout the day. Quality child care consists not only of adequate supervision but of interaction, stimulation and engagement of children by their caregivers. Research shows that infants’ brain development is dependent on activities and interactions. Freedom of movement and tummy time activities are also critical to their health and physical development. Confining children in equipment such as car seats, high chairs, bouncers or swings for extended periods of time is not developmentally appropriate and does not allow for such valuable learning activities to occur. High chairs are for feeding purposes. All items with a label that reads, “keep out of reach of children,” must be kept at least 5ft above floor level. Documentation was completed electronically, signed, and a printed copy left with Ms. Wessell for your records. Please remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 2/5/2025 Number Present: 55 Completed Date: 2/5/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on February 3, 2025. The last annual compliance visit was conducted on July 10, 2024. As of today, the facility had an eighteen-month compliance history score of 84%. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Sanitation Inspection – May 31, 2024 – 5 Demerits – Superior Classification Fire Inspection - June 18, 2024 – Approved for daytime care only The Administrator, Shonta Clemmons, was present and accompanied me as I visited each classroom and outdoor play areas. There were eighty-seven children enrolled and forty-four children, ages 0-4, present today. Infants assigned to indoor spaces #6 were receiving routine care based on their individual needs. Infant feeding charts were posted by assigned cribs. Safe sleep charts were available for review. Toddlers and preschool children assigned to indoor spaces #1, #2, #4, and #5 were observed outdoors playing. Outdoor gross motor activities included climbing, sliding, swinging, running, and jumping. The children transitioned to the indoor space for lunch which consisted of ham and cheese sandwiches, corn, mandarin oranges, and milk. Staff/child ratios were in compliance. All children were adequately supervised. All staff members were actively engaged with the children. Routine toileting, handwashing, and food service procedures were monitored and found to be in compliance. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There has been one new staff member since the last annual compliance visit was conducted. Files for new staff member were monitored during this visit. CPR/FA was renewed by existing staff in August 2024 and September 2024. There were four violations observed today. All violations must be corrected immediately. Continued compliance with all applicable child care requirements is required at all times. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plan was not dated in space #4 and activity plan in space #3 was dated for January 27, 2025 – January 31, 2025. GS 110-91(12); .0508(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letters for three staff members have expired; one expired in September 2024 and two expired in December 2024. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. The qualification letter for three staff members has expired. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A new staff member who was hired on July 15, 2024 has not completed this required training. It should have been completed by October 15, 2024. .1102(g) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. On or before February 19, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected as well as how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Email the information to me at Tammy.Ross@dhhs.nc.gov. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violations cited: Expired Qualification Letters – K. Clemmons qualifying letter expired on September 3, 2024. S. Clemmons qualifying letter expired on December 5, 2024. K. Council qualifying letter expired on December 17, 2024. The information for requalification was not submitted prior to the expiration. This violation must be corrected within fifteen (15) days, by February 20, 2025, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, the employee cannot be at the facility any longer until they receive their qualification letter. Reminder- The qualifying letter for S. Worley will expire March 4, 2025. Health & Safety Training - Staff members who have been employed for at least one year and some new staff members have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. Ensure this information is maintained on file. New staff must complete this training within one year of hire. All staff must complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member, N. Nealy, was hired on July15, 2024 and has not completed this required training. This is a required training that must be completed within the first 90 days of employment, no exceptions. Health and Safety training must be renewed every five years. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Activity plans – An accurate activity plan must be posted for each group of children in care. Activity plan was not dated in space #4 and activity plan in space #3 was dated for January 27, 2025 – January 31, 2025. Other Information Rated License Reassessment Information - There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you complete additional coursework. Keep in mind, it is expected that compliance with Education standards is always maintained. CLEAN CLASSROOMS FOR CAROLINA KIDS - You stated the registration and enrollment for all three testing programs have been completed – water, lead-based paint and asbestos. You have also completed the webinars for Clean classrooms for Carolina Kids. Ensure you keep all paperwork that you receive regarding this matter and it may be requested to verify compliance. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within two business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Reminders: Infant Care - Crying babies must be comforted in a timely manner. Babies cry to communicate, and responding to their needs can help them feel secure. You can comfort a baby by holding them, talking to them, feeding them if they are hungry, changing their diaper if they are wet, and by gently swaying and rocking the baby. Children must be attended to in a nurturing and appropriate manner and offered developmentally appropriate activities throughout the day. Quality child care consists not only of adequate supervision but of interaction, stimulation and engagement of children by their caregivers. Research shows that infants’ brain development is dependent on activities and interactions. Freedom of movement and tummy time activities are also critical to their health and physical development. Confining children in equipment such as car seats, high chairs, bouncers or swings for extended periods of time is not developmentally appropriate and does not allow for such valuable learning activities to occur. High chairs are for feeding purposes. All items with a label that reads, “keep out of reach of children,” must be kept at least 5ft above floor level. Documentation was completed electronically, signed, and a printed copy left with Ms. Wessell for your records. Please remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 2/5/2025 Number Present: 55 Completed Date: 2/5/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on February 3, 2025. The last annual compliance visit was conducted on July 10, 2024. As of today, the facility had an eighteen-month compliance history score of 84%. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Sanitation Inspection – May 31, 2024 – 5 Demerits – Superior Classification Fire Inspection - June 18, 2024 – Approved for daytime care only The Administrator, Shonta Clemmons, was present and accompanied me as I visited each classroom and outdoor play areas. There were eighty-seven children enrolled and forty-four children, ages 0-4, present today. Infants assigned to indoor spaces #6 were receiving routine care based on their individual needs. Infant feeding charts were posted by assigned cribs. Safe sleep charts were available for review. Toddlers and preschool children assigned to indoor spaces #1, #2, #4, and #5 were observed outdoors playing. Outdoor gross motor activities included climbing, sliding, swinging, running, and jumping. The children transitioned to the indoor space for lunch which consisted of ham and cheese sandwiches, corn, mandarin oranges, and milk. Staff/child ratios were in compliance. All children were adequately supervised. All staff members were actively engaged with the children. Routine toileting, handwashing, and food service procedures were monitored and found to be in compliance. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There has been one new staff member since the last annual compliance visit was conducted. Files for new staff member were monitored during this visit. CPR/FA was renewed by existing staff in August 2024 and September 2024. There were four violations observed today. All violations must be corrected immediately. Continued compliance with all applicable child care requirements is required at all times. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plan was not dated in space #4 and activity plan in space #3 was dated for January 27, 2025 – January 31, 2025. GS 110-91(12); .0508(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letters for three staff members have expired; one expired in September 2024 and two expired in December 2024. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. The qualification letter for three staff members has expired. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A new staff member who was hired on July 15, 2024 has not completed this required training. It should have been completed by October 15, 2024. .1102(g) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. On or before February 19, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected as well as how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Email the information to me at Tammy.Ross@dhhs.nc.gov. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violations cited: Expired Qualification Letters – K. Clemmons qualifying letter expired on September 3, 2024. S. Clemmons qualifying letter expired on December 5, 2024. K. Council qualifying letter expired on December 17, 2024. The information for requalification was not submitted prior to the expiration. This violation must be corrected within fifteen (15) days, by February 20, 2025, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, the employee cannot be at the facility any longer until they receive their qualification letter. Reminder- The qualifying letter for S. Worley will expire March 4, 2025. Health & Safety Training - Staff members who have been employed for at least one year and some new staff members have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. Ensure this information is maintained on file. New staff must complete this training within one year of hire. All staff must complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member, N. Nealy, was hired on July15, 2024 and has not completed this required training. This is a required training that must be completed within the first 90 days of employment, no exceptions. Health and Safety training must be renewed every five years. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Activity plans – An accurate activity plan must be posted for each group of children in care. Activity plan was not dated in space #4 and activity plan in space #3 was dated for January 27, 2025 – January 31, 2025. Other Information Rated License Reassessment Information - There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you complete additional coursework. Keep in mind, it is expected that compliance with Education standards is always maintained. CLEAN CLASSROOMS FOR CAROLINA KIDS - You stated the registration and enrollment for all three testing programs have been completed – water, lead-based paint and asbestos. You have also completed the webinars for Clean classrooms for Carolina Kids. Ensure you keep all paperwork that you receive regarding this matter and it may be requested to verify compliance. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within two business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Reminders: Infant Care - Crying babies must be comforted in a timely manner. Babies cry to communicate, and responding to their needs can help them feel secure. You can comfort a baby by holding them, talking to them, feeding them if they are hungry, changing their diaper if they are wet, and by gently swaying and rocking the baby. Children must be attended to in a nurturing and appropriate manner and offered developmentally appropriate activities throughout the day. Quality child care consists not only of adequate supervision but of interaction, stimulation and engagement of children by their caregivers. Research shows that infants’ brain development is dependent on activities and interactions. Freedom of movement and tummy time activities are also critical to their health and physical development. Confining children in equipment such as car seats, high chairs, bouncers or swings for extended periods of time is not developmentally appropriate and does not allow for such valuable learning activities to occur. High chairs are for feeding purposes. All items with a label that reads, “keep out of reach of children,” must be kept at least 5ft above floor level. Documentation was completed electronically, signed, and a printed copy left with Ms. Wessell for your records. Please remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 2/5/2025 Number Present: 55 Completed Date: 2/5/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on February 3, 2025. The last annual compliance visit was conducted on July 10, 2024. As of today, the facility had an eighteen-month compliance history score of 84%. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Sanitation Inspection – May 31, 2024 – 5 Demerits – Superior Classification Fire Inspection - June 18, 2024 – Approved for daytime care only The Administrator, Shonta Clemmons, was present and accompanied me as I visited each classroom and outdoor play areas. There were eighty-seven children enrolled and forty-four children, ages 0-4, present today. Infants assigned to indoor spaces #6 were receiving routine care based on their individual needs. Infant feeding charts were posted by assigned cribs. Safe sleep charts were available for review. Toddlers and preschool children assigned to indoor spaces #1, #2, #4, and #5 were observed outdoors playing. Outdoor gross motor activities included climbing, sliding, swinging, running, and jumping. The children transitioned to the indoor space for lunch which consisted of ham and cheese sandwiches, corn, mandarin oranges, and milk. Staff/child ratios were in compliance. All children were adequately supervised. All staff members were actively engaged with the children. Routine toileting, handwashing, and food service procedures were monitored and found to be in compliance. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There has been one new staff member since the last annual compliance visit was conducted. Files for new staff member were monitored during this visit. CPR/FA was renewed by existing staff in August 2024 and September 2024. There were four violations observed today. All violations must be corrected immediately. Continued compliance with all applicable child care requirements is required at all times. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plan was not dated in space #4 and activity plan in space #3 was dated for January 27, 2025 – January 31, 2025. GS 110-91(12); .0508(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letters for three staff members have expired; one expired in September 2024 and two expired in December 2024. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. The qualification letter for three staff members has expired. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A new staff member who was hired on July 15, 2024 has not completed this required training. It should have been completed by October 15, 2024. .1102(g) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. On or before February 19, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected as well as how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Email the information to me at Tammy.Ross@dhhs.nc.gov. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Technical Assistance regarding violations cited: Expired Qualification Letters – K. Clemmons qualifying letter expired on September 3, 2024. S. Clemmons qualifying letter expired on December 5, 2024. K. Council qualifying letter expired on December 17, 2024. The information for requalification was not submitted prior to the expiration. This violation must be corrected within fifteen (15) days, by February 20, 2025, and a copy of the qualification letter must be sent with the required compliance letter. If the qualification letter is not on file within the 15 days, the employee cannot be at the facility any longer until they receive their qualification letter. Reminder- The qualifying letter for S. Worley will expire March 4, 2025. Health & Safety Training - Staff members who have been employed for at least one year and some new staff members have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. Ensure this information is maintained on file. New staff must complete this training within one year of hire. All staff must complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member, N. Nealy, was hired on July15, 2024 and has not completed this required training. This is a required training that must be completed within the first 90 days of employment, no exceptions. Health and Safety training must be renewed every five years. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Activity plans – An accurate activity plan must be posted for each group of children in care. Activity plan was not dated in space #4 and activity plan in space #3 was dated for January 27, 2025 – January 31, 2025. Other Information Rated License Reassessment Information - There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you complete additional coursework. Keep in mind, it is expected that compliance with Education standards is always maintained. CLEAN CLASSROOMS FOR CAROLINA KIDS - You stated the registration and enrollment for all three testing programs have been completed – water, lead-based paint and asbestos. You have also completed the webinars for Clean classrooms for Carolina Kids. Ensure you keep all paperwork that you receive regarding this matter and it may be requested to verify compliance. Use this link to enroll your program or view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within two business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Reminders: Infant Care - Crying babies must be comforted in a timely manner. Babies cry to communicate, and responding to their needs can help them feel secure. You can comfort a baby by holding them, talking to them, feeding them if they are hungry, changing their diaper if they are wet, and by gently swaying and rocking the baby. Children must be attended to in a nurturing and appropriate manner and offered developmentally appropriate activities throughout the day. Quality child care consists not only of adequate supervision but of interaction, stimulation and engagement of children by their caregivers. Research shows that infants’ brain development is dependent on activities and interactions. Freedom of movement and tummy time activities are also critical to their health and physical development. Confining children in equipment such as car seats, high chairs, bouncers or swings for extended periods of time is not developmentally appropriate and does not allow for such valuable learning activities to occur. High chairs are for feeding purposes. All items with a label that reads, “keep out of reach of children,” must be kept at least 5ft above floor level. Documentation was completed electronically, signed, and a printed copy left with Ms. Wessell for your records. Please remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 68 Completed Date: 7/10/2024 Age: From 0 To 12 Total Minutes: 220 Time In: 09:00 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on July 8, 2024. The last annual compliance visit was conducted August 1, 2023. A Superior sanitation rating was earned May 31, 2024, and a fire inspection was conducted June 18, 2024; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 81%. Administrator, S. Clemmons, was present and available for consultation today. Six indoor and three outdoor spaces are approved for use by children. Infants in Space #6 were observed in individual sleeping and feeding routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space #4 were observed playing with blocks and push toys. Children two years of age in Space #5 were observed in free choice activities indoors as well as using push and riding toys outdoors. Children three years of age enrolled in Space #1 were observed on a separate playground, using the climbing structure and playing in the sandbox. A new five foot fence has been installed around each playground since the last visit. In Space #2, preschool and some school age children built with Legos and blocks as well as worked on puzzles. School age children in Space #3 were observed coloring pictures, drawing and writing about activities they planned to do this summer. Lunch served consisted of breaded beef fingers, peaches, pickles, and milk. After lunch, children one through five years of age were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. School age children were observed engaged in quiet free choice activities during this time. Results of the facility’s three-year lead in water testing and asbestos testing were provided today; no concerns were noted. The facility was exempt from lead in paint testing due to the year it was built. Today it was also determined that children over twelve years of age are no longer enrolled. The restriction allowing care for children up to fifteen years of age will be removed from the license. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in Space #3 was dated for previous the week. GS 110-91(12); .0508(a) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. Three books were observed for a group of ten children in Space #5. .0510(e)(3) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The open, wooden shelves in Space #5 wobbled back and forth when touched. In addition, a wooden pallet observed on the playground used by infants and children one year of age had rotting, splintered wood in two places. .0601(c) 1757 A valid qualification letter was not on file and available to review at the facility. A therapist was observed working unsupervised with children when a valid criminal records qualification letter was not on file. G.S. 110-90.2(b) & (d) & .2703(e) A compliance letter including detailed information about how the violations have been corrected must be received by July 24, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided today regarding therapists who work one-on-one with children away from the supervision of your staff. If you allow a therapist to work unsupervised with a child, you must ensure a valid criminal records qualification letter is on file. Today you were able to print the qualification letter for Ashlynn McKeithan, and I suggested you dedicate a file folder to keeping letters for all the therapists who visit your facility. You also posted a sign asking therapists to bring you their letters if they have not already done so. I reminded you to make sure therapists without letters do not work alone with children until you have a letter on file. Technical assistance was also provided today regarding activity plans. Activity plans must be current and posted in each indoor space used by children. The Group Leader assigned to Space #3 posted a current activity plan during the visit, but I reminded you to check behind staff members each Monday for current plans, especially when regular teachers may be out. For the safety of the children, you must ensure all equipment indoors and outdoors is sturdy, stable and free of hazards. Today I suggested you tighten the bolts on all of the shelves in Space #5 or reinforce them in some way to make them sturdier. I also suggested you remove the splintered, rotting wood pallet from the playground used by infants and children one year of age. Please send pictures of repairs/removals to verify compliance. Today we also discussed adding books and age appropriate art materials to Space #5 to ensure that multiple children have opportunities to engage in the same activity. When children under three years old are in care, each learning center shall have developmentally appropriate toys and activities for each child including dolls, blocks, pretend play, books, sensory and musical toys. Materials shall be offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. It is also required that you make at least four of the five activity areas available daily in each space: art, books, blocks, manipulatives and dramatic play. Today you stated you have been working with Shelly Martin, the Birth-Three Quality Initiative Specialist from Region 4 CCR&R, so I suggested you ask her specifically for help with room arrangement, activity areas and materials requirements for this age group. Remember to send pictures of additional books and art materials in Space #5 to verify compliance. Technical Assistance A violation was not necessary today, however technical assistance was provided regarding discipline and redirection. As a reminder, you may not withhold outdoor play time as a form of discipline, so other methods such as redirection or guiding children to play in a separate space or with different materials are required. In Space #4, we discussed showing children how to use materials appropriately, as well as using repeated and physical (not just verbal) redirection when they use things inappropriately. When you stated there are some challenging behaviors in Space #1, I suggested you contact the Region 4 CCR&R Healthy Social Behaviors Specialist, Michelle Morgan, for guidance. Technical assistance was also provided today regarding the issues you have been having with one of your air conditioning units. You stated you have been monitoring temperatures and using fans to help while you wait for a new unit, as well as relocating children to cooler classrooms or closing early if needed. Remember to ensure the temperature remains below 85 degrees Fahrenheit in each room or move children to cooler rooms when you cannot. Rated License Information The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities when I am able. Regarding Education standards, we discussed that D. Dowless, T. Murphy, D. Sanchez, and L. Ward must apply for teacher or group leader positions in DCDEE WORKS. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 68 Completed Date: 7/10/2024 Age: From 0 To 12 Total Minutes: 220 Time In: 09:00 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on July 8, 2024. The last annual compliance visit was conducted August 1, 2023. A Superior sanitation rating was earned May 31, 2024, and a fire inspection was conducted June 18, 2024; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 81%. Administrator, S. Clemmons, was present and available for consultation today. Six indoor and three outdoor spaces are approved for use by children. Infants in Space #6 were observed in individual sleeping and feeding routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space #4 were observed playing with blocks and push toys. Children two years of age in Space #5 were observed in free choice activities indoors as well as using push and riding toys outdoors. Children three years of age enrolled in Space #1 were observed on a separate playground, using the climbing structure and playing in the sandbox. A new five foot fence has been installed around each playground since the last visit. In Space #2, preschool and some school age children built with Legos and blocks as well as worked on puzzles. School age children in Space #3 were observed coloring pictures, drawing and writing about activities they planned to do this summer. Lunch served consisted of breaded beef fingers, peaches, pickles, and milk. After lunch, children one through five years of age were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. School age children were observed engaged in quiet free choice activities during this time. Results of the facility’s three-year lead in water testing and asbestos testing were provided today; no concerns were noted. The facility was exempt from lead in paint testing due to the year it was built. Today it was also determined that children over twelve years of age are no longer enrolled. The restriction allowing care for children up to fifteen years of age will be removed from the license. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in Space #3 was dated for previous the week. GS 110-91(12); .0508(a) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. Three books were observed for a group of ten children in Space #5. .0510(e)(3) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The open, wooden shelves in Space #5 wobbled back and forth when touched. In addition, a wooden pallet observed on the playground used by infants and children one year of age had rotting, splintered wood in two places. .0601(c) 1757 A valid qualification letter was not on file and available to review at the facility. A therapist was observed working unsupervised with children when a valid criminal records qualification letter was not on file. G.S. 110-90.2(b) & (d) & .2703(e) A compliance letter including detailed information about how the violations have been corrected must be received by July 24, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided today regarding therapists who work one-on-one with children away from the supervision of your staff. If you allow a therapist to work unsupervised with a child, you must ensure a valid criminal records qualification letter is on file. Today you were able to print the qualification letter for Ashlynn McKeithan, and I suggested you dedicate a file folder to keeping letters for all the therapists who visit your facility. You also posted a sign asking therapists to bring you their letters if they have not already done so. I reminded you to make sure therapists without letters do not work alone with children until you have a letter on file. Technical assistance was also provided today regarding activity plans. Activity plans must be current and posted in each indoor space used by children. The Group Leader assigned to Space #3 posted a current activity plan during the visit, but I reminded you to check behind staff members each Monday for current plans, especially when regular teachers may be out. For the safety of the children, you must ensure all equipment indoors and outdoors is sturdy, stable and free of hazards. Today I suggested you tighten the bolts on all of the shelves in Space #5 or reinforce them in some way to make them sturdier. I also suggested you remove the splintered, rotting wood pallet from the playground used by infants and children one year of age. Please send pictures of repairs/removals to verify compliance. Today we also discussed adding books and age appropriate art materials to Space #5 to ensure that multiple children have opportunities to engage in the same activity. When children under three years old are in care, each learning center shall have developmentally appropriate toys and activities for each child including dolls, blocks, pretend play, books, sensory and musical toys. Materials shall be offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. It is also required that you make at least four of the five activity areas available daily in each space: art, books, blocks, manipulatives and dramatic play. Today you stated you have been working with Shelly Martin, the Birth-Three Quality Initiative Specialist from Region 4 CCR&R, so I suggested you ask her specifically for help with room arrangement, activity areas and materials requirements for this age group. Remember to send pictures of additional books and art materials in Space #5 to verify compliance. Technical Assistance A violation was not necessary today, however technical assistance was provided regarding discipline and redirection. As a reminder, you may not withhold outdoor play time as a form of discipline, so other methods such as redirection or guiding children to play in a separate space or with different materials are required. In Space #4, we discussed showing children how to use materials appropriately, as well as using repeated and physical (not just verbal) redirection when they use things inappropriately. When you stated there are some challenging behaviors in Space #1, I suggested you contact the Region 4 CCR&R Healthy Social Behaviors Specialist, Michelle Morgan, for guidance. Technical assistance was also provided today regarding the issues you have been having with one of your air conditioning units. You stated you have been monitoring temperatures and using fans to help while you wait for a new unit, as well as relocating children to cooler classrooms or closing early if needed. Remember to ensure the temperature remains below 85 degrees Fahrenheit in each room or move children to cooler rooms when you cannot. Rated License Information The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities when I am able. Regarding Education standards, we discussed that D. Dowless, T. Murphy, D. Sanchez, and L. Ward must apply for teacher or group leader positions in DCDEE WORKS. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 68 Completed Date: 7/10/2024 Age: From 0 To 12 Total Minutes: 220 Time In: 09:00 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on July 8, 2024. The last annual compliance visit was conducted August 1, 2023. A Superior sanitation rating was earned May 31, 2024, and a fire inspection was conducted June 18, 2024; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 81%. Administrator, S. Clemmons, was present and available for consultation today. Six indoor and three outdoor spaces are approved for use by children. Infants in Space #6 were observed in individual sleeping and feeding routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space #4 were observed playing with blocks and push toys. Children two years of age in Space #5 were observed in free choice activities indoors as well as using push and riding toys outdoors. Children three years of age enrolled in Space #1 were observed on a separate playground, using the climbing structure and playing in the sandbox. A new five foot fence has been installed around each playground since the last visit. In Space #2, preschool and some school age children built with Legos and blocks as well as worked on puzzles. School age children in Space #3 were observed coloring pictures, drawing and writing about activities they planned to do this summer. Lunch served consisted of breaded beef fingers, peaches, pickles, and milk. After lunch, children one through five years of age were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. School age children were observed engaged in quiet free choice activities during this time. Results of the facility’s three-year lead in water testing and asbestos testing were provided today; no concerns were noted. The facility was exempt from lead in paint testing due to the year it was built. Today it was also determined that children over twelve years of age are no longer enrolled. The restriction allowing care for children up to fifteen years of age will be removed from the license. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in Space #3 was dated for previous the week. GS 110-91(12); .0508(a) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. Three books were observed for a group of ten children in Space #5. .0510(e)(3) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The open, wooden shelves in Space #5 wobbled back and forth when touched. In addition, a wooden pallet observed on the playground used by infants and children one year of age had rotting, splintered wood in two places. .0601(c) 1757 A valid qualification letter was not on file and available to review at the facility. A therapist was observed working unsupervised with children when a valid criminal records qualification letter was not on file. G.S. 110-90.2(b) & (d) & .2703(e) A compliance letter including detailed information about how the violations have been corrected must be received by July 24, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided today regarding therapists who work one-on-one with children away from the supervision of your staff. If you allow a therapist to work unsupervised with a child, you must ensure a valid criminal records qualification letter is on file. Today you were able to print the qualification letter for Ashlynn McKeithan, and I suggested you dedicate a file folder to keeping letters for all the therapists who visit your facility. You also posted a sign asking therapists to bring you their letters if they have not already done so. I reminded you to make sure therapists without letters do not work alone with children until you have a letter on file. Technical assistance was also provided today regarding activity plans. Activity plans must be current and posted in each indoor space used by children. The Group Leader assigned to Space #3 posted a current activity plan during the visit, but I reminded you to check behind staff members each Monday for current plans, especially when regular teachers may be out. For the safety of the children, you must ensure all equipment indoors and outdoors is sturdy, stable and free of hazards. Today I suggested you tighten the bolts on all of the shelves in Space #5 or reinforce them in some way to make them sturdier. I also suggested you remove the splintered, rotting wood pallet from the playground used by infants and children one year of age. Please send pictures of repairs/removals to verify compliance. Today we also discussed adding books and age appropriate art materials to Space #5 to ensure that multiple children have opportunities to engage in the same activity. When children under three years old are in care, each learning center shall have developmentally appropriate toys and activities for each child including dolls, blocks, pretend play, books, sensory and musical toys. Materials shall be offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. It is also required that you make at least four of the five activity areas available daily in each space: art, books, blocks, manipulatives and dramatic play. Today you stated you have been working with Shelly Martin, the Birth-Three Quality Initiative Specialist from Region 4 CCR&R, so I suggested you ask her specifically for help with room arrangement, activity areas and materials requirements for this age group. Remember to send pictures of additional books and art materials in Space #5 to verify compliance. Technical Assistance A violation was not necessary today, however technical assistance was provided regarding discipline and redirection. As a reminder, you may not withhold outdoor play time as a form of discipline, so other methods such as redirection or guiding children to play in a separate space or with different materials are required. In Space #4, we discussed showing children how to use materials appropriately, as well as using repeated and physical (not just verbal) redirection when they use things inappropriately. When you stated there are some challenging behaviors in Space #1, I suggested you contact the Region 4 CCR&R Healthy Social Behaviors Specialist, Michelle Morgan, for guidance. Technical assistance was also provided today regarding the issues you have been having with one of your air conditioning units. You stated you have been monitoring temperatures and using fans to help while you wait for a new unit, as well as relocating children to cooler classrooms or closing early if needed. Remember to ensure the temperature remains below 85 degrees Fahrenheit in each room or move children to cooler rooms when you cannot. Rated License Information The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities when I am able. Regarding Education standards, we discussed that D. Dowless, T. Murphy, D. Sanchez, and L. Ward must apply for teacher or group leader positions in DCDEE WORKS. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 68 Completed Date: 7/10/2024 Age: From 0 To 12 Total Minutes: 220 Time In: 09:00 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on July 8, 2024. The last annual compliance visit was conducted August 1, 2023. A Superior sanitation rating was earned May 31, 2024, and a fire inspection was conducted June 18, 2024; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 81%. Administrator, S. Clemmons, was present and available for consultation today. Six indoor and three outdoor spaces are approved for use by children. Infants in Space #6 were observed in individual sleeping and feeding routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space #4 were observed playing with blocks and push toys. Children two years of age in Space #5 were observed in free choice activities indoors as well as using push and riding toys outdoors. Children three years of age enrolled in Space #1 were observed on a separate playground, using the climbing structure and playing in the sandbox. A new five foot fence has been installed around each playground since the last visit. In Space #2, preschool and some school age children built with Legos and blocks as well as worked on puzzles. School age children in Space #3 were observed coloring pictures, drawing and writing about activities they planned to do this summer. Lunch served consisted of breaded beef fingers, peaches, pickles, and milk. After lunch, children one through five years of age were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. School age children were observed engaged in quiet free choice activities during this time. Results of the facility’s three-year lead in water testing and asbestos testing were provided today; no concerns were noted. The facility was exempt from lead in paint testing due to the year it was built. Today it was also determined that children over twelve years of age are no longer enrolled. The restriction allowing care for children up to fifteen years of age will be removed from the license. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in Space #3 was dated for previous the week. GS 110-91(12); .0508(a) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. Three books were observed for a group of ten children in Space #5. .0510(e)(3) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The open, wooden shelves in Space #5 wobbled back and forth when touched. In addition, a wooden pallet observed on the playground used by infants and children one year of age had rotting, splintered wood in two places. .0601(c) 1757 A valid qualification letter was not on file and available to review at the facility. A therapist was observed working unsupervised with children when a valid criminal records qualification letter was not on file. G.S. 110-90.2(b) & (d) & .2703(e) A compliance letter including detailed information about how the violations have been corrected must be received by July 24, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided today regarding therapists who work one-on-one with children away from the supervision of your staff. If you allow a therapist to work unsupervised with a child, you must ensure a valid criminal records qualification letter is on file. Today you were able to print the qualification letter for Ashlynn McKeithan, and I suggested you dedicate a file folder to keeping letters for all the therapists who visit your facility. You also posted a sign asking therapists to bring you their letters if they have not already done so. I reminded you to make sure therapists without letters do not work alone with children until you have a letter on file. Technical assistance was also provided today regarding activity plans. Activity plans must be current and posted in each indoor space used by children. The Group Leader assigned to Space #3 posted a current activity plan during the visit, but I reminded you to check behind staff members each Monday for current plans, especially when regular teachers may be out. For the safety of the children, you must ensure all equipment indoors and outdoors is sturdy, stable and free of hazards. Today I suggested you tighten the bolts on all of the shelves in Space #5 or reinforce them in some way to make them sturdier. I also suggested you remove the splintered, rotting wood pallet from the playground used by infants and children one year of age. Please send pictures of repairs/removals to verify compliance. Today we also discussed adding books and age appropriate art materials to Space #5 to ensure that multiple children have opportunities to engage in the same activity. When children under three years old are in care, each learning center shall have developmentally appropriate toys and activities for each child including dolls, blocks, pretend play, books, sensory and musical toys. Materials shall be offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. It is also required that you make at least four of the five activity areas available daily in each space: art, books, blocks, manipulatives and dramatic play. Today you stated you have been working with Shelly Martin, the Birth-Three Quality Initiative Specialist from Region 4 CCR&R, so I suggested you ask her specifically for help with room arrangement, activity areas and materials requirements for this age group. Remember to send pictures of additional books and art materials in Space #5 to verify compliance. Technical Assistance A violation was not necessary today, however technical assistance was provided regarding discipline and redirection. As a reminder, you may not withhold outdoor play time as a form of discipline, so other methods such as redirection or guiding children to play in a separate space or with different materials are required. In Space #4, we discussed showing children how to use materials appropriately, as well as using repeated and physical (not just verbal) redirection when they use things inappropriately. When you stated there are some challenging behaviors in Space #1, I suggested you contact the Region 4 CCR&R Healthy Social Behaviors Specialist, Michelle Morgan, for guidance. Technical assistance was also provided today regarding the issues you have been having with one of your air conditioning units. You stated you have been monitoring temperatures and using fans to help while you wait for a new unit, as well as relocating children to cooler classrooms or closing early if needed. Remember to ensure the temperature remains below 85 degrees Fahrenheit in each room or move children to cooler rooms when you cannot. Rated License Information The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities when I am able. Regarding Education standards, we discussed that D. Dowless, T. Murphy, D. Sanchez, and L. Ward must apply for teacher or group leader positions in DCDEE WORKS. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 2/20/2024 Number Present: 43 Completed Date: 2/20/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 11:35 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type, and to verify correction of violations cited during the February 14, 2024 Routine Unannounced visit. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age, meets enhanced space and may care for children up to 15 years of age. Restrictions were in compliance today. Prior to the visit, the facility had an eighteen-month compliance history score of 79%. Administrator, S. Clemmons, was present and available for consultation today. Infants in Space #6 were observed in individual feeding and sleeping routines as well as play activities with caregivers. Children one through five years of age participated in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music or white noise played. Afternoon snack planned for today consisted of pretzels and 100% juice. The following violations were confirmed as corrected today: -Item #301 regarding staff/child ratios: Minimum staff/child ratios were observed in compliance today. Ms. Clemmons stated she has been ensuring two staff members are present during rest time as ratios require in rooms where children under two years of age are present. Today Ms. Clemmons printed the two rules discussed during the last visit, and stated she will review them with all staff in a meeting on February 22, 2024. She stated she will send staff signatures verifying the review with her compliance letter. -Item #705 regarding outdoor hazards: It was observed today that all protruding bolts have been hammered down. Ms. Clemmons stated she has been walking around playgrounds daily to check for hazards. Additional outdoor hazards were not observed today. -Item #858 regarding accessibility of plastic bags to children under three years of age: plastic bags were not observed accessible today. Ms. Clemmons stated she is no longer allowing staff or parents to bring in plastic bags, and has found other options for storage. The following violations need additional time for correction: -Item #824 regarding playground fence height: It was observed today that additional height has not yet been added to the fence in the spots which had measured less than four feet. Ms. Clemmons stated she has been calling the landlord about the fence but has not been able to reach him. She stated to correct the violation for now, she will have someone dig the sand out away from the bottom of the fencing and she will send pictures to verify that the height of four feet has been restored. -Item #849 regarding medication leftover medicines: It was reported today that the tube of diaper cream with expired authorization observed February 14, 2024 has been returned to the parent, however another tube of diaper cream no longer in use was observed today, so a repeat violation was cited. Ms. Clemmons went through all medicine boxes during the visit and made notes of what needed to be updated to correct this violation. She stated she will get new authorization forms for the two prescriptions found in Space #2 as well as return the diaper cream found in Space #4. As stated in the February 14, 2024 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. At the time of today’s visit, a compliance letter has not been received. Today, I verified correction of three of the five outstanding violations. A compliance letter is still required for all violations, and proof of correction of violations #824 and 849 must be submitted to verify compliance. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. The staff/child ratio documented on the ratio chart in Space #2 was not accurate based on the age of the youngest child enrolled. .0713(a)(10), (c) & (f)(3); .2818(e) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. A tube of prescription diaper cream was observed in Space #6 without the original labeled container. REPEATED .0803(2)(a) 847 Parent's medication authorization did not include required information. The authorization form observed for the prescription diaper cream found in Space #6 was the incorrect form and therefore did not include all required information for prescription medications. REPEATED 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A tube of Desitin reported as no longer in use was observed in Space #5. In addition, two prescription medications with expired authorizations were observed in Space #2. REPEATED .0803(12) A compliance letter including detailed information about how the violations have been corrected must be received by March 5, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided regarding medication requirements during visits conducted July 12, 2023, November 1, 2023 and February 14, 2024. Today I suggested you review medication requirements with staff at your February 22, 2024 meeting as well. As discussed, prescription diaper creams must be stored in original labeled containers, kept locked when not in use, and authorized in writing using the prescription authorization form rather than the over-the-counter topical ointment form. Today I also suggested you create lists of medications brought in by parents which include children’s names, types of medications, expiration dates of medications and expiration dates of authorization forms. This will allow staff members to easily see when medications or authorization forms are about to expire so they can return them to parents or get new authorization forms within 72 hours as required. Technical assistance was provided during the November 1, 2023 visit regarding updating your posted ratio charts to ensure accuracy. Today you stated you must have accidentally written the incorrect ratio on the chart for Space #2 when you updated it after the February 14, 2024 visit. Today I showed you and the staff member assigned to Space #2 how to use the chart to determine correct ratios and make sure the right one is documented for the age of the youngest child enrolled. I also assisted you in ensuring the remaining ratio charts were accurate, not only for the staff/child ratio but for the maximum number allowed in each space. Reminders As discussed, you may submit both compliance letters by the February 28, 2024 deadline as violations cited were similar in nature. Be sure to address all violations cited during the February 14, 2024 visit and today, including pictures or documentation as verification of compliance. Administrative Action may be recommended against your license if your compliance history score falls below 75%. You may now use the new Criminal Background Check Provider Portal to view qualification status and print a staff roster to assist with compliance. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 2/20/2024 Number Present: 43 Completed Date: 2/20/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 11:35 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type, and to verify correction of violations cited during the February 14, 2024 Routine Unannounced visit. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age, meets enhanced space and may care for children up to 15 years of age. Restrictions were in compliance today. Prior to the visit, the facility had an eighteen-month compliance history score of 79%. Administrator, S. Clemmons, was present and available for consultation today. Infants in Space #6 were observed in individual feeding and sleeping routines as well as play activities with caregivers. Children one through five years of age participated in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music or white noise played. Afternoon snack planned for today consisted of pretzels and 100% juice. The following violations were confirmed as corrected today: -Item #301 regarding staff/child ratios: Minimum staff/child ratios were observed in compliance today. Ms. Clemmons stated she has been ensuring two staff members are present during rest time as ratios require in rooms where children under two years of age are present. Today Ms. Clemmons printed the two rules discussed during the last visit, and stated she will review them with all staff in a meeting on February 22, 2024. She stated she will send staff signatures verifying the review with her compliance letter. -Item #705 regarding outdoor hazards: It was observed today that all protruding bolts have been hammered down. Ms. Clemmons stated she has been walking around playgrounds daily to check for hazards. Additional outdoor hazards were not observed today. -Item #858 regarding accessibility of plastic bags to children under three years of age: plastic bags were not observed accessible today. Ms. Clemmons stated she is no longer allowing staff or parents to bring in plastic bags, and has found other options for storage. The following violations need additional time for correction: -Item #824 regarding playground fence height: It was observed today that additional height has not yet been added to the fence in the spots which had measured less than four feet. Ms. Clemmons stated she has been calling the landlord about the fence but has not been able to reach him. She stated to correct the violation for now, she will have someone dig the sand out away from the bottom of the fencing and she will send pictures to verify that the height of four feet has been restored. -Item #849 regarding medication leftover medicines: It was reported today that the tube of diaper cream with expired authorization observed February 14, 2024 has been returned to the parent, however another tube of diaper cream no longer in use was observed today, so a repeat violation was cited. Ms. Clemmons went through all medicine boxes during the visit and made notes of what needed to be updated to correct this violation. She stated she will get new authorization forms for the two prescriptions found in Space #2 as well as return the diaper cream found in Space #4. As stated in the February 14, 2024 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. At the time of today’s visit, a compliance letter has not been received. Today, I verified correction of three of the five outstanding violations. A compliance letter is still required for all violations, and proof of correction of violations #824 and 849 must be submitted to verify compliance. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. The staff/child ratio documented on the ratio chart in Space #2 was not accurate based on the age of the youngest child enrolled. .0713(a)(10), (c) & (f)(3); .2818(e) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. A tube of prescription diaper cream was observed in Space #6 without the original labeled container. REPEATED .0803(2)(a) 847 Parent's medication authorization did not include required information. The authorization form observed for the prescription diaper cream found in Space #6 was the incorrect form and therefore did not include all required information for prescription medications. REPEATED 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A tube of Desitin reported as no longer in use was observed in Space #5. In addition, two prescription medications with expired authorizations were observed in Space #2. REPEATED .0803(12) A compliance letter including detailed information about how the violations have been corrected must be received by March 5, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided regarding medication requirements during visits conducted July 12, 2023, November 1, 2023 and February 14, 2024. Today I suggested you review medication requirements with staff at your February 22, 2024 meeting as well. As discussed, prescription diaper creams must be stored in original labeled containers, kept locked when not in use, and authorized in writing using the prescription authorization form rather than the over-the-counter topical ointment form. Today I also suggested you create lists of medications brought in by parents which include children’s names, types of medications, expiration dates of medications and expiration dates of authorization forms. This will allow staff members to easily see when medications or authorization forms are about to expire so they can return them to parents or get new authorization forms within 72 hours as required. Technical assistance was provided during the November 1, 2023 visit regarding updating your posted ratio charts to ensure accuracy. Today you stated you must have accidentally written the incorrect ratio on the chart for Space #2 when you updated it after the February 14, 2024 visit. Today I showed you and the staff member assigned to Space #2 how to use the chart to determine correct ratios and make sure the right one is documented for the age of the youngest child enrolled. I also assisted you in ensuring the remaining ratio charts were accurate, not only for the staff/child ratio but for the maximum number allowed in each space. Reminders As discussed, you may submit both compliance letters by the February 28, 2024 deadline as violations cited were similar in nature. Be sure to address all violations cited during the February 14, 2024 visit and today, including pictures or documentation as verification of compliance. Administrative Action may be recommended against your license if your compliance history score falls below 75%. You may now use the new Criminal Background Check Provider Portal to view qualification status and print a staff roster to assist with compliance. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 50 Completed Date: 2/14/2024 Age: From 0 To 5 Total Minutes: 160 Time In: 11:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on February 12, 2024. The last annual compliance visit was conducted August 1, 2023. A Superior sanitation rating was earned November 22, 2023, and a fire inspection was conducted July 31, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 79%. Staff member D. Pierce was present for consultation at the beginning of the visit. Administrator, S. Clemmons, arrived at 12:30 P. M. and was available throughout the rest of the visit. Six indoor and three outdoor spaces are approved for use by children. Upon arrival, Ms. Pierce greeted me in the hallway and stated Ms. Clemmons was at a funeral. A facility observation was conducted, and children one through five years of age in Spaces #1, 2, 4 and 5 were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Infants and children one year of age in Space #6 were observed in individual sleeping routines, as well as play activities on the floor. Safe sleep practices including documentation were monitored and in compliance today. Snack planned for after rest time consisted of peanut butter crackers and juice. New staff members have not been hired since the Routine Unannounced visit conducted November 1, 2023. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Seven children one and two years of age were observed in Space #5 with one staff member. Seven children one year of age were also observed in Space #4 with one staff member. REPEATED GS 110-91(7);.0713(a-d) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two protruding bolts were observed in the plastic border surrounding the climber on the playground used by children two and three years of age (Outdoor Space #2). REPEATED .0601(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Uncovered electrical outlets were observed in Spaces #1 and 2. REPEATED 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Several areas of fencing on each of the three outdoor spaces measured between 3 feet 8 inches and 3 feet 10 inches today. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A tube of diaper cream with authorization which expired January 4, 2024 was observed in Space #4. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic Ziploc bags were observed accessible to children under three years of age in Space #1. Plastic grocery bags were observed accessible to children under three years of age in Space #6. REPEATED .0604(q) A compliance letter including detailed information about how the violations have been corrected must be received by February 28, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided during the November 1, 2023 visit regarding staff/child ratios during rest time. As discussed then and again today, if children under two years of age are present, when two staff members are required by ratio they must remain in the room throughout the day, even during rest time. Today I reviewed this rule with Ms. Pierce as well as the staff members present in Spaces #1, 4 and 5. When you arrived, you stated an additional child came in after you left, which must have caused the problem. As discussed, when you are short staffed, you may need to move children to other rooms to maintain ratios or even tell parents they cannot drop off their children to prevent noncompliance with staff/child ratio rules. You must review Child Care Rules 10A NCAC 09 .0713 and .1801(b) with your entire staff immediately to correct this violation. Remember to send verification of this review in the form of staff signatures with your compliance letter. Technical assistance was also provided during the August 1, 2023 Annual Compliance visit regarding safety hazards including uncovered outlets, plastic bags accessible to children under three years of age, and playground fence height. As discussed then and again today, you must conduct frequent observations in the classrooms to ensure staff members are complying with rules which require prevention of these hazards. You may need to let parents know they cannot bring in any items in plastic bags if you cannot ensure they will be store appropriately in the classrooms. Regarding the fence height, I suggested you increase the height in areas which are measuring less than four feet by adding a material such as lattice to the top. A more permanent fix would be to install a five foot fence throughout the exterior playground to give yourself a “cushion” to ensure the correct height moving forward. Regarding the diaper cream with an expired authorization in Space #4, I suggested to the lead teacher that she ask the parents if they wish her to continue using it. If not, she should send it home, and if so, she needs to get a new authorization form. As discussed, medications no longer in use or those with expired authorizations must be discarded or sent home within 72 hours per Child Care Rules. Technical Assistance Technical assistance was also provided today regarding rest time. NC General Statute 110-91 i. states “Each child care facility shall have a rest period for each child in care after lunch or at some other appropriate time.” This statute does not imply that children must nap, but rather that a rest period is offered. The facility should provide an opportunity for, but should not require, sleep and rest. The facility should make available a regular rest period for all children and age appropriate sleep/nap environment. Staff members should not be telling children to “close their eyes” or “go to sleep.” For children who are unable to sleep, staff members should provide quiet activities such as books or puzzles. A calm, peaceful atmosphere should be maintained whether children are sleeping or not, and sleeping children should continue to be visually checked on throughout rest time to ensure they have not pulled blankets over top of their faces. Today we also discussed the mulch on the playground used by preschool and school age children. Tilling or fluffing the mulch on a regular basis will help you to know if additional mulch is needed to maintain the appropriate depth of six inches. Pay close attention to high use areas such as underneath the climber and at the bottom of the slides. Please be aware that insufficient surfacing puts children’s safety at risk, and maintaining the resiliency of surfacing will help you avoid potential violations. Technical assistance was also provided today regarding parental access to the child care facility. As discussed, while you may request parents drop off their children at the door during times when you are trying to prevent the spread of communicable disease, you must allow them access to the facility to check on their children and evaluate the caregiving space, per Child Care Rule 10A NCAC 09 .0205(a). Please ensure all staff members are aware of this so they do not deny entry to parents if requested. Rated License Information As discussed during the last visit, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you are still interested in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I reminded you about the outreach assessments, which may be requested prior to the start of your planning year. This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You will also have the option to request an ERS assessment during your planning year, which you may use as an additional practice opportunity or towards your full reassessment if you wish. Regarding Education standards, I reminded you that D. Dowless and L. Ward must still apply for teacher positions in DCDEE WORKS. As discussed, once the Early Childhood Credential Equivalency exam is back on Moodle, it may benefit these teachers to take the exam to see if they can earn Equivalency, and it will help your Education points. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders Due to the nature of violations cited, an unannounced follow-up visit may be conducted in the near future to verify correction of violations. In addition, as discussed during visits July 12, July 19 and November 1, 2023, Administrative Action may be recommended for repeated noncompliance and/or when a facility’s compliance history score falls below 75%. I will share your updated score with you once it becomes available after this visit, and discuss next steps as needed. Remember to obtain a copy of Owner J. Clemmons’ new qualification letter and keep on file as required. You must also schedule and obtain an approved fire inspection by July 31, 2024 to avoid a violation. Remember to submit a copy within one week as required. Child Care Rules were revised January 1, 2024, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. For more information regarding the “cohort model” of resuming rated license reassessments, and opportunities for training and technical assistance as you prepare for a reassessment, you may visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-lead-based-paint-reimbursement-program-arpa At the end of this visit, documentation was completed electronically, printed, and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0205 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 50 Completed Date: 2/14/2024 Age: From 0 To 5 Total Minutes: 160 Time In: 11:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on February 12, 2024. The last annual compliance visit was conducted August 1, 2023. A Superior sanitation rating was earned November 22, 2023, and a fire inspection was conducted July 31, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 79%. Staff member D. Pierce was present for consultation at the beginning of the visit. Administrator, S. Clemmons, arrived at 12:30 P. M. and was available throughout the rest of the visit. Six indoor and three outdoor spaces are approved for use by children. Upon arrival, Ms. Pierce greeted me in the hallway and stated Ms. Clemmons was at a funeral. A facility observation was conducted, and children one through five years of age in Spaces #1, 2, 4 and 5 were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Infants and children one year of age in Space #6 were observed in individual sleeping routines, as well as play activities on the floor. Safe sleep practices including documentation were monitored and in compliance today. Snack planned for after rest time consisted of peanut butter crackers and juice. New staff members have not been hired since the Routine Unannounced visit conducted November 1, 2023. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Seven children one and two years of age were observed in Space #5 with one staff member. Seven children one year of age were also observed in Space #4 with one staff member. REPEATED GS 110-91(7);.0713(a-d) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two protruding bolts were observed in the plastic border surrounding the climber on the playground used by children two and three years of age (Outdoor Space #2). REPEATED .0601(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Uncovered electrical outlets were observed in Spaces #1 and 2. REPEATED 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Several areas of fencing on each of the three outdoor spaces measured between 3 feet 8 inches and 3 feet 10 inches today. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A tube of diaper cream with authorization which expired January 4, 2024 was observed in Space #4. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic Ziploc bags were observed accessible to children under three years of age in Space #1. Plastic grocery bags were observed accessible to children under three years of age in Space #6. REPEATED .0604(q) A compliance letter including detailed information about how the violations have been corrected must be received by February 28, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided during the November 1, 2023 visit regarding staff/child ratios during rest time. As discussed then and again today, if children under two years of age are present, when two staff members are required by ratio they must remain in the room throughout the day, even during rest time. Today I reviewed this rule with Ms. Pierce as well as the staff members present in Spaces #1, 4 and 5. When you arrived, you stated an additional child came in after you left, which must have caused the problem. As discussed, when you are short staffed, you may need to move children to other rooms to maintain ratios or even tell parents they cannot drop off their children to prevent noncompliance with staff/child ratio rules. You must review Child Care Rules 10A NCAC 09 .0713 and .1801(b) with your entire staff immediately to correct this violation. Remember to send verification of this review in the form of staff signatures with your compliance letter. Technical assistance was also provided during the August 1, 2023 Annual Compliance visit regarding safety hazards including uncovered outlets, plastic bags accessible to children under three years of age, and playground fence height. As discussed then and again today, you must conduct frequent observations in the classrooms to ensure staff members are complying with rules which require prevention of these hazards. You may need to let parents know they cannot bring in any items in plastic bags if you cannot ensure they will be store appropriately in the classrooms. Regarding the fence height, I suggested you increase the height in areas which are measuring less than four feet by adding a material such as lattice to the top. A more permanent fix would be to install a five foot fence throughout the exterior playground to give yourself a “cushion” to ensure the correct height moving forward. Regarding the diaper cream with an expired authorization in Space #4, I suggested to the lead teacher that she ask the parents if they wish her to continue using it. If not, she should send it home, and if so, she needs to get a new authorization form. As discussed, medications no longer in use or those with expired authorizations must be discarded or sent home within 72 hours per Child Care Rules. Technical Assistance Technical assistance was also provided today regarding rest time. NC General Statute 110-91 i. states “Each child care facility shall have a rest period for each child in care after lunch or at some other appropriate time.” This statute does not imply that children must nap, but rather that a rest period is offered. The facility should provide an opportunity for, but should not require, sleep and rest. The facility should make available a regular rest period for all children and age appropriate sleep/nap environment. Staff members should not be telling children to “close their eyes” or “go to sleep.” For children who are unable to sleep, staff members should provide quiet activities such as books or puzzles. A calm, peaceful atmosphere should be maintained whether children are sleeping or not, and sleeping children should continue to be visually checked on throughout rest time to ensure they have not pulled blankets over top of their faces. Today we also discussed the mulch on the playground used by preschool and school age children. Tilling or fluffing the mulch on a regular basis will help you to know if additional mulch is needed to maintain the appropriate depth of six inches. Pay close attention to high use areas such as underneath the climber and at the bottom of the slides. Please be aware that insufficient surfacing puts children’s safety at risk, and maintaining the resiliency of surfacing will help you avoid potential violations. Technical assistance was also provided today regarding parental access to the child care facility. As discussed, while you may request parents drop off their children at the door during times when you are trying to prevent the spread of communicable disease, you must allow them access to the facility to check on their children and evaluate the caregiving space, per Child Care Rule 10A NCAC 09 .0205(a). Please ensure all staff members are aware of this so they do not deny entry to parents if requested. Rated License Information As discussed during the last visit, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you are still interested in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I reminded you about the outreach assessments, which may be requested prior to the start of your planning year. This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You will also have the option to request an ERS assessment during your planning year, which you may use as an additional practice opportunity or towards your full reassessment if you wish. Regarding Education standards, I reminded you that D. Dowless and L. Ward must still apply for teacher positions in DCDEE WORKS. As discussed, once the Early Childhood Credential Equivalency exam is back on Moodle, it may benefit these teachers to take the exam to see if they can earn Equivalency, and it will help your Education points. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders Due to the nature of violations cited, an unannounced follow-up visit may be conducted in the near future to verify correction of violations. In addition, as discussed during visits July 12, July 19 and November 1, 2023, Administrative Action may be recommended for repeated noncompliance and/or when a facility’s compliance history score falls below 75%. I will share your updated score with you once it becomes available after this visit, and discuss next steps as needed. Remember to obtain a copy of Owner J. Clemmons’ new qualification letter and keep on file as required. You must also schedule and obtain an approved fire inspection by July 31, 2024 to avoid a violation. Remember to submit a copy within one week as required. Child Care Rules were revised January 1, 2024, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. For more information regarding the “cohort model” of resuming rated license reassessments, and opportunities for training and technical assistance as you prepare for a reassessment, you may visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-lead-based-paint-reimbursement-program-arpa At the end of this visit, documentation was completed electronically, printed, and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 50 Completed Date: 2/14/2024 Age: From 0 To 5 Total Minutes: 160 Time In: 11:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on February 12, 2024. The last annual compliance visit was conducted August 1, 2023. A Superior sanitation rating was earned November 22, 2023, and a fire inspection was conducted July 31, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 79%. Staff member D. Pierce was present for consultation at the beginning of the visit. Administrator, S. Clemmons, arrived at 12:30 P. M. and was available throughout the rest of the visit. Six indoor and three outdoor spaces are approved for use by children. Upon arrival, Ms. Pierce greeted me in the hallway and stated Ms. Clemmons was at a funeral. A facility observation was conducted, and children one through five years of age in Spaces #1, 2, 4 and 5 were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Infants and children one year of age in Space #6 were observed in individual sleeping routines, as well as play activities on the floor. Safe sleep practices including documentation were monitored and in compliance today. Snack planned for after rest time consisted of peanut butter crackers and juice. New staff members have not been hired since the Routine Unannounced visit conducted November 1, 2023. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Seven children one and two years of age were observed in Space #5 with one staff member. Seven children one year of age were also observed in Space #4 with one staff member. REPEATED GS 110-91(7);.0713(a-d) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two protruding bolts were observed in the plastic border surrounding the climber on the playground used by children two and three years of age (Outdoor Space #2). REPEATED .0601(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Uncovered electrical outlets were observed in Spaces #1 and 2. REPEATED 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Several areas of fencing on each of the three outdoor spaces measured between 3 feet 8 inches and 3 feet 10 inches today. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A tube of diaper cream with authorization which expired January 4, 2024 was observed in Space #4. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic Ziploc bags were observed accessible to children under three years of age in Space #1. Plastic grocery bags were observed accessible to children under three years of age in Space #6. REPEATED .0604(q) A compliance letter including detailed information about how the violations have been corrected must be received by February 28, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided during the November 1, 2023 visit regarding staff/child ratios during rest time. As discussed then and again today, if children under two years of age are present, when two staff members are required by ratio they must remain in the room throughout the day, even during rest time. Today I reviewed this rule with Ms. Pierce as well as the staff members present in Spaces #1, 4 and 5. When you arrived, you stated an additional child came in after you left, which must have caused the problem. As discussed, when you are short staffed, you may need to move children to other rooms to maintain ratios or even tell parents they cannot drop off their children to prevent noncompliance with staff/child ratio rules. You must review Child Care Rules 10A NCAC 09 .0713 and .1801(b) with your entire staff immediately to correct this violation. Remember to send verification of this review in the form of staff signatures with your compliance letter. Technical assistance was also provided during the August 1, 2023 Annual Compliance visit regarding safety hazards including uncovered outlets, plastic bags accessible to children under three years of age, and playground fence height. As discussed then and again today, you must conduct frequent observations in the classrooms to ensure staff members are complying with rules which require prevention of these hazards. You may need to let parents know they cannot bring in any items in plastic bags if you cannot ensure they will be store appropriately in the classrooms. Regarding the fence height, I suggested you increase the height in areas which are measuring less than four feet by adding a material such as lattice to the top. A more permanent fix would be to install a five foot fence throughout the exterior playground to give yourself a “cushion” to ensure the correct height moving forward. Regarding the diaper cream with an expired authorization in Space #4, I suggested to the lead teacher that she ask the parents if they wish her to continue using it. If not, she should send it home, and if so, she needs to get a new authorization form. As discussed, medications no longer in use or those with expired authorizations must be discarded or sent home within 72 hours per Child Care Rules. Technical Assistance Technical assistance was also provided today regarding rest time. NC General Statute 110-91 i. states “Each child care facility shall have a rest period for each child in care after lunch or at some other appropriate time.” This statute does not imply that children must nap, but rather that a rest period is offered. The facility should provide an opportunity for, but should not require, sleep and rest. The facility should make available a regular rest period for all children and age appropriate sleep/nap environment. Staff members should not be telling children to “close their eyes” or “go to sleep.” For children who are unable to sleep, staff members should provide quiet activities such as books or puzzles. A calm, peaceful atmosphere should be maintained whether children are sleeping or not, and sleeping children should continue to be visually checked on throughout rest time to ensure they have not pulled blankets over top of their faces. Today we also discussed the mulch on the playground used by preschool and school age children. Tilling or fluffing the mulch on a regular basis will help you to know if additional mulch is needed to maintain the appropriate depth of six inches. Pay close attention to high use areas such as underneath the climber and at the bottom of the slides. Please be aware that insufficient surfacing puts children’s safety at risk, and maintaining the resiliency of surfacing will help you avoid potential violations. Technical assistance was also provided today regarding parental access to the child care facility. As discussed, while you may request parents drop off their children at the door during times when you are trying to prevent the spread of communicable disease, you must allow them access to the facility to check on their children and evaluate the caregiving space, per Child Care Rule 10A NCAC 09 .0205(a). Please ensure all staff members are aware of this so they do not deny entry to parents if requested. Rated License Information As discussed during the last visit, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you are still interested in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I reminded you about the outreach assessments, which may be requested prior to the start of your planning year. This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You will also have the option to request an ERS assessment during your planning year, which you may use as an additional practice opportunity or towards your full reassessment if you wish. Regarding Education standards, I reminded you that D. Dowless and L. Ward must still apply for teacher positions in DCDEE WORKS. As discussed, once the Early Childhood Credential Equivalency exam is back on Moodle, it may benefit these teachers to take the exam to see if they can earn Equivalency, and it will help your Education points. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders Due to the nature of violations cited, an unannounced follow-up visit may be conducted in the near future to verify correction of violations. In addition, as discussed during visits July 12, July 19 and November 1, 2023, Administrative Action may be recommended for repeated noncompliance and/or when a facility’s compliance history score falls below 75%. I will share your updated score with you once it becomes available after this visit, and discuss next steps as needed. Remember to obtain a copy of Owner J. Clemmons’ new qualification letter and keep on file as required. You must also schedule and obtain an approved fire inspection by July 31, 2024 to avoid a violation. Remember to submit a copy within one week as required. Child Care Rules were revised January 1, 2024, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. For more information regarding the “cohort model” of resuming rated license reassessments, and opportunities for training and technical assistance as you prepare for a reassessment, you may visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-lead-based-paint-reimbursement-program-arpa At the end of this visit, documentation was completed electronically, printed, and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 50 Completed Date: 2/14/2024 Age: From 0 To 5 Total Minutes: 160 Time In: 11:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on February 12, 2024. The last annual compliance visit was conducted August 1, 2023. A Superior sanitation rating was earned November 22, 2023, and a fire inspection was conducted July 31, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 79%. Staff member D. Pierce was present for consultation at the beginning of the visit. Administrator, S. Clemmons, arrived at 12:30 P. M. and was available throughout the rest of the visit. Six indoor and three outdoor spaces are approved for use by children. Upon arrival, Ms. Pierce greeted me in the hallway and stated Ms. Clemmons was at a funeral. A facility observation was conducted, and children one through five years of age in Spaces #1, 2, 4 and 5 were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Infants and children one year of age in Space #6 were observed in individual sleeping routines, as well as play activities on the floor. Safe sleep practices including documentation were monitored and in compliance today. Snack planned for after rest time consisted of peanut butter crackers and juice. New staff members have not been hired since the Routine Unannounced visit conducted November 1, 2023. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Seven children one and two years of age were observed in Space #5 with one staff member. Seven children one year of age were also observed in Space #4 with one staff member. REPEATED GS 110-91(7);.0713(a-d) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two protruding bolts were observed in the plastic border surrounding the climber on the playground used by children two and three years of age (Outdoor Space #2). REPEATED .0601(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Uncovered electrical outlets were observed in Spaces #1 and 2. REPEATED 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Several areas of fencing on each of the three outdoor spaces measured between 3 feet 8 inches and 3 feet 10 inches today. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A tube of diaper cream with authorization which expired January 4, 2024 was observed in Space #4. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic Ziploc bags were observed accessible to children under three years of age in Space #1. Plastic grocery bags were observed accessible to children under three years of age in Space #6. REPEATED .0604(q) A compliance letter including detailed information about how the violations have been corrected must be received by February 28, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided during the November 1, 2023 visit regarding staff/child ratios during rest time. As discussed then and again today, if children under two years of age are present, when two staff members are required by ratio they must remain in the room throughout the day, even during rest time. Today I reviewed this rule with Ms. Pierce as well as the staff members present in Spaces #1, 4 and 5. When you arrived, you stated an additional child came in after you left, which must have caused the problem. As discussed, when you are short staffed, you may need to move children to other rooms to maintain ratios or even tell parents they cannot drop off their children to prevent noncompliance with staff/child ratio rules. You must review Child Care Rules 10A NCAC 09 .0713 and .1801(b) with your entire staff immediately to correct this violation. Remember to send verification of this review in the form of staff signatures with your compliance letter. Technical assistance was also provided during the August 1, 2023 Annual Compliance visit regarding safety hazards including uncovered outlets, plastic bags accessible to children under three years of age, and playground fence height. As discussed then and again today, you must conduct frequent observations in the classrooms to ensure staff members are complying with rules which require prevention of these hazards. You may need to let parents know they cannot bring in any items in plastic bags if you cannot ensure they will be store appropriately in the classrooms. Regarding the fence height, I suggested you increase the height in areas which are measuring less than four feet by adding a material such as lattice to the top. A more permanent fix would be to install a five foot fence throughout the exterior playground to give yourself a “cushion” to ensure the correct height moving forward. Regarding the diaper cream with an expired authorization in Space #4, I suggested to the lead teacher that she ask the parents if they wish her to continue using it. If not, she should send it home, and if so, she needs to get a new authorization form. As discussed, medications no longer in use or those with expired authorizations must be discarded or sent home within 72 hours per Child Care Rules. Technical Assistance Technical assistance was also provided today regarding rest time. NC General Statute 110-91 i. states “Each child care facility shall have a rest period for each child in care after lunch or at some other appropriate time.” This statute does not imply that children must nap, but rather that a rest period is offered. The facility should provide an opportunity for, but should not require, sleep and rest. The facility should make available a regular rest period for all children and age appropriate sleep/nap environment. Staff members should not be telling children to “close their eyes” or “go to sleep.” For children who are unable to sleep, staff members should provide quiet activities such as books or puzzles. A calm, peaceful atmosphere should be maintained whether children are sleeping or not, and sleeping children should continue to be visually checked on throughout rest time to ensure they have not pulled blankets over top of their faces. Today we also discussed the mulch on the playground used by preschool and school age children. Tilling or fluffing the mulch on a regular basis will help you to know if additional mulch is needed to maintain the appropriate depth of six inches. Pay close attention to high use areas such as underneath the climber and at the bottom of the slides. Please be aware that insufficient surfacing puts children’s safety at risk, and maintaining the resiliency of surfacing will help you avoid potential violations. Technical assistance was also provided today regarding parental access to the child care facility. As discussed, while you may request parents drop off their children at the door during times when you are trying to prevent the spread of communicable disease, you must allow them access to the facility to check on their children and evaluate the caregiving space, per Child Care Rule 10A NCAC 09 .0205(a). Please ensure all staff members are aware of this so they do not deny entry to parents if requested. Rated License Information As discussed during the last visit, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you are still interested in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I reminded you about the outreach assessments, which may be requested prior to the start of your planning year. This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You will also have the option to request an ERS assessment during your planning year, which you may use as an additional practice opportunity or towards your full reassessment if you wish. Regarding Education standards, I reminded you that D. Dowless and L. Ward must still apply for teacher positions in DCDEE WORKS. As discussed, once the Early Childhood Credential Equivalency exam is back on Moodle, it may benefit these teachers to take the exam to see if they can earn Equivalency, and it will help your Education points. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders Due to the nature of violations cited, an unannounced follow-up visit may be conducted in the near future to verify correction of violations. In addition, as discussed during visits July 12, July 19 and November 1, 2023, Administrative Action may be recommended for repeated noncompliance and/or when a facility’s compliance history score falls below 75%. I will share your updated score with you once it becomes available after this visit, and discuss next steps as needed. Remember to obtain a copy of Owner J. Clemmons’ new qualification letter and keep on file as required. You must also schedule and obtain an approved fire inspection by July 31, 2024 to avoid a violation. Remember to submit a copy within one week as required. Child Care Rules were revised January 1, 2024, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. For more information regarding the “cohort model” of resuming rated license reassessments, and opportunities for training and technical assistance as you prepare for a reassessment, you may visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-lead-based-paint-reimbursement-program-arpa At the end of this visit, documentation was completed electronically, printed, and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 50 Completed Date: 2/14/2024 Age: From 0 To 5 Total Minutes: 160 Time In: 11:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on February 12, 2024. The last annual compliance visit was conducted August 1, 2023. A Superior sanitation rating was earned November 22, 2023, and a fire inspection was conducted July 31, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 79%. Staff member D. Pierce was present for consultation at the beginning of the visit. Administrator, S. Clemmons, arrived at 12:30 P. M. and was available throughout the rest of the visit. Six indoor and three outdoor spaces are approved for use by children. Upon arrival, Ms. Pierce greeted me in the hallway and stated Ms. Clemmons was at a funeral. A facility observation was conducted, and children one through five years of age in Spaces #1, 2, 4 and 5 were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Infants and children one year of age in Space #6 were observed in individual sleeping routines, as well as play activities on the floor. Safe sleep practices including documentation were monitored and in compliance today. Snack planned for after rest time consisted of peanut butter crackers and juice. New staff members have not been hired since the Routine Unannounced visit conducted November 1, 2023. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Seven children one and two years of age were observed in Space #5 with one staff member. Seven children one year of age were also observed in Space #4 with one staff member. REPEATED GS 110-91(7);.0713(a-d) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two protruding bolts were observed in the plastic border surrounding the climber on the playground used by children two and three years of age (Outdoor Space #2). REPEATED .0601(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Uncovered electrical outlets were observed in Spaces #1 and 2. REPEATED 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Several areas of fencing on each of the three outdoor spaces measured between 3 feet 8 inches and 3 feet 10 inches today. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A tube of diaper cream with authorization which expired January 4, 2024 was observed in Space #4. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic Ziploc bags were observed accessible to children under three years of age in Space #1. Plastic grocery bags were observed accessible to children under three years of age in Space #6. REPEATED .0604(q) A compliance letter including detailed information about how the violations have been corrected must be received by February 28, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Technical assistance was provided during the November 1, 2023 visit regarding staff/child ratios during rest time. As discussed then and again today, if children under two years of age are present, when two staff members are required by ratio they must remain in the room throughout the day, even during rest time. Today I reviewed this rule with Ms. Pierce as well as the staff members present in Spaces #1, 4 and 5. When you arrived, you stated an additional child came in after you left, which must have caused the problem. As discussed, when you are short staffed, you may need to move children to other rooms to maintain ratios or even tell parents they cannot drop off their children to prevent noncompliance with staff/child ratio rules. You must review Child Care Rules 10A NCAC 09 .0713 and .1801(b) with your entire staff immediately to correct this violation. Remember to send verification of this review in the form of staff signatures with your compliance letter. Technical assistance was also provided during the August 1, 2023 Annual Compliance visit regarding safety hazards including uncovered outlets, plastic bags accessible to children under three years of age, and playground fence height. As discussed then and again today, you must conduct frequent observations in the classrooms to ensure staff members are complying with rules which require prevention of these hazards. You may need to let parents know they cannot bring in any items in plastic bags if you cannot ensure they will be store appropriately in the classrooms. Regarding the fence height, I suggested you increase the height in areas which are measuring less than four feet by adding a material such as lattice to the top. A more permanent fix would be to install a five foot fence throughout the exterior playground to give yourself a “cushion” to ensure the correct height moving forward. Regarding the diaper cream with an expired authorization in Space #4, I suggested to the lead teacher that she ask the parents if they wish her to continue using it. If not, she should send it home, and if so, she needs to get a new authorization form. As discussed, medications no longer in use or those with expired authorizations must be discarded or sent home within 72 hours per Child Care Rules. Technical Assistance Technical assistance was also provided today regarding rest time. NC General Statute 110-91 i. states “Each child care facility shall have a rest period for each child in care after lunch or at some other appropriate time.” This statute does not imply that children must nap, but rather that a rest period is offered. The facility should provide an opportunity for, but should not require, sleep and rest. The facility should make available a regular rest period for all children and age appropriate sleep/nap environment. Staff members should not be telling children to “close their eyes” or “go to sleep.” For children who are unable to sleep, staff members should provide quiet activities such as books or puzzles. A calm, peaceful atmosphere should be maintained whether children are sleeping or not, and sleeping children should continue to be visually checked on throughout rest time to ensure they have not pulled blankets over top of their faces. Today we also discussed the mulch on the playground used by preschool and school age children. Tilling or fluffing the mulch on a regular basis will help you to know if additional mulch is needed to maintain the appropriate depth of six inches. Pay close attention to high use areas such as underneath the climber and at the bottom of the slides. Please be aware that insufficient surfacing puts children’s safety at risk, and maintaining the resiliency of surfacing will help you avoid potential violations. Technical assistance was also provided today regarding parental access to the child care facility. As discussed, while you may request parents drop off their children at the door during times when you are trying to prevent the spread of communicable disease, you must allow them access to the facility to check on their children and evaluate the caregiving space, per Child Care Rule 10A NCAC 09 .0205(a). Please ensure all staff members are aware of this so they do not deny entry to parents if requested. Rated License Information As discussed during the last visit, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you are still interested in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I reminded you about the outreach assessments, which may be requested prior to the start of your planning year. This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You will also have the option to request an ERS assessment during your planning year, which you may use as an additional practice opportunity or towards your full reassessment if you wish. Regarding Education standards, I reminded you that D. Dowless and L. Ward must still apply for teacher positions in DCDEE WORKS. As discussed, once the Early Childhood Credential Equivalency exam is back on Moodle, it may benefit these teachers to take the exam to see if they can earn Equivalency, and it will help your Education points. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders Due to the nature of violations cited, an unannounced follow-up visit may be conducted in the near future to verify correction of violations. In addition, as discussed during visits July 12, July 19 and November 1, 2023, Administrative Action may be recommended for repeated noncompliance and/or when a facility’s compliance history score falls below 75%. I will share your updated score with you once it becomes available after this visit, and discuss next steps as needed. Remember to obtain a copy of Owner J. Clemmons’ new qualification letter and keep on file as required. You must also schedule and obtain an approved fire inspection by July 31, 2024 to avoid a violation. Remember to submit a copy within one week as required. Child Care Rules were revised January 1, 2024, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. For more information regarding the “cohort model” of resuming rated license reassessments, and opportunities for training and technical assistance as you prepare for a reassessment, you may visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-lead-based-paint-reimbursement-program-arpa At the end of this visit, documentation was completed electronically, printed, and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: 1123-188L Visit Date: 11/28/2023 Number Present: 47 Completed Date: 11/28/2023 Age: From 0 To 5 Total Minutes: 130 Time In: 11:35 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type, and to investigate allegations concerning violations of child care requirements. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. Prior to the visit, the facility had an eighteen-month compliance history score of 78%. Administrator, S. Clemmons, was present and available for consultation today. Upon arrival, the allegations were reviewed with Ms. Clemmons and she was given the opportunity to state her perceptions of the allegations. Ms. Clemmons stated a few months ago there was a parent of a two-year-old child who had a verbal altercation with staff member Tabitha Grice over a toilet training disagreement. Ms. Clemmons stated after this occurred, the parent expressed concerns to her that the child may be treated differently by Ms. Grice. Ms. Clemmons stated she had conversations with both the parent and Ms. Grice, and that she did not have any concerns about how Ms. Grice was treating the child, however the relationship between the parent and Ms. Grice was still tense. Ms. Clemmons further stated that she ended up terminating the child’s care due to the situation, and was planning to terminate Ms. Grice’s employment as well before Ms. Grice herself quit. Next, a facility observation was conducted. Infants were observed in individual sleeping routines as well as play activities in their classroom. Safe sleep practices including documentation were monitored and in compliance today. Children one through five years of age were observed in rest time routines, resting on appropriately spaced cots with individual linens. Lights were dimmed, soft music played, and adequate supervision was provided. Staff/child ratios were monitored and in compliance today. After the observation, the staff member who worked with Ms. Grice in the room for children two years of age was interviewed separately and privately. Ms. Clemmons was also interviewed again. Allegation One: There are concerns that the developmental needs of a child in care were not being met. Both Ms. Clemmons and the lead teacher for children two years of age were interviewed regarding toilet training procedures. Both reported that when parents share that they are working on toilet training at home, staff will also begin working on it at the facility. Ms. Clemmons and the lead teacher both stated that parents are usually asked to bring Pull-ups for the transition from diapers to underwear, however if parents do not want to bring Pull-ups staff will follow the parents’ wishes. Ms. Clemmons stated that the disagreement between the parent previously mentioned and Ms. Grice was due to the parent wanting her child to wear underwear during the toilet training transition. Ms. Clemmons stated Ms. Grice did not agree with this, however Ms. Clemmons stated she told Ms. Grice to follow the parent’s wishes. The lead teacher interviewed today, who was working with Ms. Grice at the time, stated both she and Ms. Grice continued to work with the child on toilet training and let him wear underwear as the parent had requested, despite Ms. Grice’s disagreement. Based on staff interviews, and a lack of additional information, this allegation is unsubstantiated. Allegation Two: There are concerns that staff are not interacting with the children in a nurturing and caring manner. While neither Ms. Clemmons nor the lead teacher who used to work with Ms. Grice expressed any concerns about the child mentioned previously being treated differently by Ms. Grice, they both reported that they had observed Ms. Grice using harsh, loud and stern tones with the children while she was employed. It was also reported that Ms. Grice often failed to comfort crying children, telling them to “go play.” The lead teacher stated she brought these concerns to Ms. Clemmons, and Ms. Clemmons stated she had tried to talk to Ms. Grice about appropriate interactions and classroom management with children two years of age but it didn’t seem to help. Ms. Clemmons stated the fact that Ms. Grice did not change her behavior was causing her to consider terminating Ms. Grice’s employment, however Ms. Grice ended up quitting. Based on staff interviews, this allegation is substantiated. Child Care programs are expected to always achieve and maintain compliance, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violation was observed today and must be corrected immediately: Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Per staff member report, one of the teachers formerly assigned to care for children two years of age, was observed using a loud voice as well as harsh and stern tones when giving directives to children. It was also reported that this staff member often failed to comfort crying children. G.S. 110-91(10) A compliance letter including detailed information about how all violations have been corrected must be received by December 12, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited As discussed today, General Statutes state each child should be attended to in a nurturing and appropriate manner, and in keeping with the child’s developmental needs. Staff should protect children from threats and give them opportunities for early learning through interactions that are emotionally supportive and responsive. Some examples of nurturing behavior are: being fully present in your interactions with children (verbally and non-verbally), validating their feelings, providing physical affection and comfort when sought, laughing and playing games, and providing safe mental, physical and social challenges that promote healthy growth and development. Children who are adequately nurtured feel more secure, which leads to the healthy development of self-esteem. Nurturing care is essential for child development and lays the foundation for life-long health and well-being. Today I urged you to seek out training for your staff so you can avoid similar violations in the future. You contacted Region 4 CCR&R staff during the visit and asked about training opportunities for nurturing and appropriate interactions with children based on their developmental needs. You learned that a virtual training called “Causes of Misbehavior: Why Do They Act That Way” is being held by the Healthy Social Behaviors Specialist on December 14, 2023 and you stated you will require all caregiving staff to attend. During the visit, you also found an article online titled “Building Positive Learning Environments for Young Children Starts with You,” and you stated you will share it with all caregiving staff. You may send proof of training registration as well as signed statements by staff that they reviewed the article with your compliance letter. Technical assistance was also provided today regarding having clear consequences for staff members who do not comply with child care rules or your policies and procedures. I suggested you review and revise your personnel policies to include disciplinary action options, such as a written warning or suspension without pay, when staff members do not comply. I reminded you that as the administrator it is your responsibility to ensure children are being treated in a nurturing and caring manner, and if you cannot get staff to comply with this then you should not want them working in your facility. As discussed, parents often make reports to the Raleigh office when they have already expressed their concerns to administration and feel like their concerns have not been addressed. I suggest you be transparent with both staff and parents regarding any disciplinary action items you add to your policies, so staff will know that you are serious, and parents will see that you are being proactive to ensure staff members comply with all child care rules. Remember to submit any revised personnel policies to me for approval. Reminders Due to the nature of violations cited, a follow-up visit may be conducted in the near future to verify compliance. Please be aware violations of this nature, and/or the compliance history score falling below 75%, may result in recommendation of Administrative Action against the facility’s license. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: 1123-188L Visit Date: 11/28/2023 Number Present: 47 Completed Date: 11/28/2023 Age: From 0 To 5 Total Minutes: 130 Time In: 11:35 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type, and to investigate allegations concerning violations of child care requirements. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. Prior to the visit, the facility had an eighteen-month compliance history score of 78%. Administrator, S. Clemmons, was present and available for consultation today. Upon arrival, the allegations were reviewed with Ms. Clemmons and she was given the opportunity to state her perceptions of the allegations. Ms. Clemmons stated a few months ago there was a parent of a two-year-old child who had a verbal altercation with staff member Tabitha Grice over a toilet training disagreement. Ms. Clemmons stated after this occurred, the parent expressed concerns to her that the child may be treated differently by Ms. Grice. Ms. Clemmons stated she had conversations with both the parent and Ms. Grice, and that she did not have any concerns about how Ms. Grice was treating the child, however the relationship between the parent and Ms. Grice was still tense. Ms. Clemmons further stated that she ended up terminating the child’s care due to the situation, and was planning to terminate Ms. Grice’s employment as well before Ms. Grice herself quit. Next, a facility observation was conducted. Infants were observed in individual sleeping routines as well as play activities in their classroom. Safe sleep practices including documentation were monitored and in compliance today. Children one through five years of age were observed in rest time routines, resting on appropriately spaced cots with individual linens. Lights were dimmed, soft music played, and adequate supervision was provided. Staff/child ratios were monitored and in compliance today. After the observation, the staff member who worked with Ms. Grice in the room for children two years of age was interviewed separately and privately. Ms. Clemmons was also interviewed again. Allegation One: There are concerns that the developmental needs of a child in care were not being met. Both Ms. Clemmons and the lead teacher for children two years of age were interviewed regarding toilet training procedures. Both reported that when parents share that they are working on toilet training at home, staff will also begin working on it at the facility. Ms. Clemmons and the lead teacher both stated that parents are usually asked to bring Pull-ups for the transition from diapers to underwear, however if parents do not want to bring Pull-ups staff will follow the parents’ wishes. Ms. Clemmons stated that the disagreement between the parent previously mentioned and Ms. Grice was due to the parent wanting her child to wear underwear during the toilet training transition. Ms. Clemmons stated Ms. Grice did not agree with this, however Ms. Clemmons stated she told Ms. Grice to follow the parent’s wishes. The lead teacher interviewed today, who was working with Ms. Grice at the time, stated both she and Ms. Grice continued to work with the child on toilet training and let him wear underwear as the parent had requested, despite Ms. Grice’s disagreement. Based on staff interviews, and a lack of additional information, this allegation is unsubstantiated. Allegation Two: There are concerns that staff are not interacting with the children in a nurturing and caring manner. While neither Ms. Clemmons nor the lead teacher who used to work with Ms. Grice expressed any concerns about the child mentioned previously being treated differently by Ms. Grice, they both reported that they had observed Ms. Grice using harsh, loud and stern tones with the children while she was employed. It was also reported that Ms. Grice often failed to comfort crying children, telling them to “go play.” The lead teacher stated she brought these concerns to Ms. Clemmons, and Ms. Clemmons stated she had tried to talk to Ms. Grice about appropriate interactions and classroom management with children two years of age but it didn’t seem to help. Ms. Clemmons stated the fact that Ms. Grice did not change her behavior was causing her to consider terminating Ms. Grice’s employment, however Ms. Grice ended up quitting. Based on staff interviews, this allegation is substantiated. Child Care programs are expected to always achieve and maintain compliance, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violation was observed today and must be corrected immediately: Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Per staff member report, one of the teachers formerly assigned to care for children two years of age, was observed using a loud voice as well as harsh and stern tones when giving directives to children. It was also reported that this staff member often failed to comfort crying children. G.S. 110-91(10) A compliance letter including detailed information about how all violations have been corrected must be received by December 12, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited As discussed today, General Statutes state each child should be attended to in a nurturing and appropriate manner, and in keeping with the child’s developmental needs. Staff should protect children from threats and give them opportunities for early learning through interactions that are emotionally supportive and responsive. Some examples of nurturing behavior are: being fully present in your interactions with children (verbally and non-verbally), validating their feelings, providing physical affection and comfort when sought, laughing and playing games, and providing safe mental, physical and social challenges that promote healthy growth and development. Children who are adequately nurtured feel more secure, which leads to the healthy development of self-esteem. Nurturing care is essential for child development and lays the foundation for life-long health and well-being. Today I urged you to seek out training for your staff so you can avoid similar violations in the future. You contacted Region 4 CCR&R staff during the visit and asked about training opportunities for nurturing and appropriate interactions with children based on their developmental needs. You learned that a virtual training called “Causes of Misbehavior: Why Do They Act That Way” is being held by the Healthy Social Behaviors Specialist on December 14, 2023 and you stated you will require all caregiving staff to attend. During the visit, you also found an article online titled “Building Positive Learning Environments for Young Children Starts with You,” and you stated you will share it with all caregiving staff. You may send proof of training registration as well as signed statements by staff that they reviewed the article with your compliance letter. Technical assistance was also provided today regarding having clear consequences for staff members who do not comply with child care rules or your policies and procedures. I suggested you review and revise your personnel policies to include disciplinary action options, such as a written warning or suspension without pay, when staff members do not comply. I reminded you that as the administrator it is your responsibility to ensure children are being treated in a nurturing and caring manner, and if you cannot get staff to comply with this then you should not want them working in your facility. As discussed, parents often make reports to the Raleigh office when they have already expressed their concerns to administration and feel like their concerns have not been addressed. I suggest you be transparent with both staff and parents regarding any disciplinary action items you add to your policies, so staff will know that you are serious, and parents will see that you are being proactive to ensure staff members comply with all child care rules. Remember to submit any revised personnel policies to me for approval. Reminders Due to the nature of violations cited, a follow-up visit may be conducted in the near future to verify compliance. Please be aware violations of this nature, and/or the compliance history score falling below 75%, may result in recommendation of Administrative Action against the facility’s license. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 11/1/2023 Number Present: 49 Completed Date: 11/1/2023 Age: From 0 To 12 Total Minutes: 120 Time In: 12:20 PM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on October 30, 2023. The last annual compliance visit was conducted August 1, 2023. A Superior sanitation rating was earned September 20, 2022, and a fire inspection was conducted July 31, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 77%. Administrator, S. Clemmons, was present and available for consultation today. Six indoor and three outdoor spaces are approved for use by children. Infants in Space #6 were observed in individual sleeping and feeding routines, as well as play activities on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one through five years of age were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. A school age child was also present in Space #1 doing quiet activities at a table. After rest time, children were served a snack of cheese crackers and 100% juice. Staff members sat with the children as they ate and assisted them as needed. One new staff member has returned to employment since the Annual Compliance visit. Requirements were monitored and in compliance today. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection has not been conducted since September 20, 2022, more than one year ago. 10A NCAC 09 .0304(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of disinfectant was observed unlocked in Space #4. .2820(b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. A tube of prescription diaper cream was observed in Space #4 without the original labeled container. .0803(2)(a) A compliance letter including detailed information about how the violations have been corrected must be received by November 15, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited As discussed, for the health and safety of the children, sanitation inspections are required annually. Today you stated you have been calling Environmental Health Services but you have not gotten a response. It was discussed that I have reached out to them as well, and I suggested you continue trying to contact them so you can correct the violation immediately as expected. A copy of the inspection must be sent to verify correction of the violation. Technical assistance was provided during visits August 23, 2022 and August 1, 2023 regarding hazardous items storage requirements. As discussed then and again today, for the safety of the children, aerosol cans must be locked when not in use. When extra cleaning and disinfecting is being done, you must ensure the products are locked back up immediately after use. I strongly urged you again today to walk through the classrooms frequently and do your own “spot checks” for these items, until you are confident that storage requirements are being met. Today we also discussed requirements for prescription medication. Prescribed medication must be stored in the original container with prescription label attached and must be locked when not in use. It is critical that staff members have exact instructions from labels when administering medication. Today you removed the diaper cream from Space #4 and stated you wouldn’t put it back until it was in the original, labeled container. You must send a picture of the labeled container with your compliance letter. Technical Assistance Technical assistance was provided today regarding the enrollment changes you have recently made in some of your classrooms. As discussed, when the age of the youngest child enrolled changes, you must review the ratio chart to see if it needs to be revised. In the case of Space #4, which now has children one year of age enrolled, you must remember that both staff members are required throughout the day, even during rest time, if more than six children are present. Please let me know if you have any questions about staff/child ratio requirements. Technical assistance was also provided today regarding caring for school age children who have been suspended from school. As discussed, you must ensure you can comply with staff/child ratios at all times when you agree to accept a child who would not normally be in attendance. Remember to consider ratios during rest time especially, because if the school age child doesn’t rest, you would be required to maintain ratios as if all children were awake. Today I suggested that you only agree to care for a school age child outside of the normal hours when you know you have space in Space #1. Today we also discussed rehiring staff members who have worked for you previously. As discussed, you should begin a new file for these staff members and use the checklist to ensure all requirements are met. You should update documentation including orientation and health information, as well as ensure the criminal records qualification letter is still valid. You must also ensure the staff medical report and TB test results are less then twelve months old at the time of rehire. Please review the file for T. Murphy to determine if any documentation should be updated. Rated License Information As discussed during the Annual Compliance visit, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you are still interested in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I reminded you about the outreach assessments, which may be requested prior to the start of your planning year. This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You will also have the option to request an ERS assessment during your planning year, which you may use as an additional practice opportunity or towards your full reassessment if you wish. Regarding Education standards, I reminded you that D. Dowless and L. Ward must still apply for teacher positions in DCDEE WORKS. When you stated that they have not taken any early childhood education coursework, I suggested they try the Equivalency exam on Moodle to see if they can get lead teacher qualified. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders As discussed during visits July 12 and 19, 2023, Administrative Action may be recommended when a facility’s compliance history score falls below 75%. I will share your updated score with you once it becomes available after this visit, and discuss next steps as needed. Owner J. Clemmons must complete her five-year criminal background check requalification process prior to the expiration date of her letter, which is December 3, 2023. I strongly urge you to ensure she begins the process as soon as possible to avoid any delays. Child Care Rules were revised July 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. For more information regarding the “cohort model” of resuming rated license reassessments, and opportunities for training and technical assistance as you prepare for a reassessment, you may visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 11/1/2023 Number Present: 49 Completed Date: 11/1/2023 Age: From 0 To 12 Total Minutes: 120 Time In: 12:20 PM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active with the NC Secretary of State’s office on October 30, 2023. The last annual compliance visit was conducted August 1, 2023. A Superior sanitation rating was earned September 20, 2022, and a fire inspection was conducted July 31, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 77%. Administrator, S. Clemmons, was present and available for consultation today. Six indoor and three outdoor spaces are approved for use by children. Infants in Space #6 were observed in individual sleeping and feeding routines, as well as play activities on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one through five years of age were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. A school age child was also present in Space #1 doing quiet activities at a table. After rest time, children were served a snack of cheese crackers and 100% juice. Staff members sat with the children as they ate and assisted them as needed. One new staff member has returned to employment since the Annual Compliance visit. Requirements were monitored and in compliance today. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection has not been conducted since September 20, 2022, more than one year ago. 10A NCAC 09 .0304(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of disinfectant was observed unlocked in Space #4. .2820(b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. A tube of prescription diaper cream was observed in Space #4 without the original labeled container. .0803(2)(a) A compliance letter including detailed information about how the violations have been corrected must be received by November 15, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited As discussed, for the health and safety of the children, sanitation inspections are required annually. Today you stated you have been calling Environmental Health Services but you have not gotten a response. It was discussed that I have reached out to them as well, and I suggested you continue trying to contact them so you can correct the violation immediately as expected. A copy of the inspection must be sent to verify correction of the violation. Technical assistance was provided during visits August 23, 2022 and August 1, 2023 regarding hazardous items storage requirements. As discussed then and again today, for the safety of the children, aerosol cans must be locked when not in use. When extra cleaning and disinfecting is being done, you must ensure the products are locked back up immediately after use. I strongly urged you again today to walk through the classrooms frequently and do your own “spot checks” for these items, until you are confident that storage requirements are being met. Today we also discussed requirements for prescription medication. Prescribed medication must be stored in the original container with prescription label attached and must be locked when not in use. It is critical that staff members have exact instructions from labels when administering medication. Today you removed the diaper cream from Space #4 and stated you wouldn’t put it back until it was in the original, labeled container. You must send a picture of the labeled container with your compliance letter. Technical Assistance Technical assistance was provided today regarding the enrollment changes you have recently made in some of your classrooms. As discussed, when the age of the youngest child enrolled changes, you must review the ratio chart to see if it needs to be revised. In the case of Space #4, which now has children one year of age enrolled, you must remember that both staff members are required throughout the day, even during rest time, if more than six children are present. Please let me know if you have any questions about staff/child ratio requirements. Technical assistance was also provided today regarding caring for school age children who have been suspended from school. As discussed, you must ensure you can comply with staff/child ratios at all times when you agree to accept a child who would not normally be in attendance. Remember to consider ratios during rest time especially, because if the school age child doesn’t rest, you would be required to maintain ratios as if all children were awake. Today I suggested that you only agree to care for a school age child outside of the normal hours when you know you have space in Space #1. Today we also discussed rehiring staff members who have worked for you previously. As discussed, you should begin a new file for these staff members and use the checklist to ensure all requirements are met. You should update documentation including orientation and health information, as well as ensure the criminal records qualification letter is still valid. You must also ensure the staff medical report and TB test results are less then twelve months old at the time of rehire. Please review the file for T. Murphy to determine if any documentation should be updated. Rated License Information As discussed during the Annual Compliance visit, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you are still interested in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I reminded you about the outreach assessments, which may be requested prior to the start of your planning year. This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You will also have the option to request an ERS assessment during your planning year, which you may use as an additional practice opportunity or towards your full reassessment if you wish. Regarding Education standards, I reminded you that D. Dowless and L. Ward must still apply for teacher positions in DCDEE WORKS. When you stated that they have not taken any early childhood education coursework, I suggested they try the Equivalency exam on Moodle to see if they can get lead teacher qualified. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders As discussed during visits July 12 and 19, 2023, Administrative Action may be recommended when a facility’s compliance history score falls below 75%. I will share your updated score with you once it becomes available after this visit, and discuss next steps as needed. Owner J. Clemmons must complete her five-year criminal background check requalification process prior to the expiration date of her letter, which is December 3, 2023. I strongly urge you to ensure she begins the process as soon as possible to avoid any delays. Child Care Rules were revised July 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. For more information regarding the “cohort model” of resuming rated license reassessments, and opportunities for training and technical assistance as you prepare for a reassessment, you may visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 58 Completed Date: 8/1/2023 Age: From 0 To 12 Total Minutes: 165 Time In: 09:05 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active on June 19, 2023. The last annual compliance visit was conducted August 23, 2022. A Superior sanitation rating was earned September 20, 2022, and a fire inspection was conducted July 31, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 73%. Administrator, S. Clemmons, was present and available for consultation today. Six indoor and three outdoor spaces are approved for use by children. Infants in Space #6 were observed in individual sleeping and feeding routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space #5 were observed playing with books, musical instruments, and push toys while a staff member sang songs with them. Children two years of age in Space #4 were observed in free choice activities including coloring pictures of apples with large crayons, playing with cars and trucks in the block center and pretending to eat a meal in the dramatic play area. Children three and four years of age in Space #2 participated in dressing up as community helpers and building garages out of blocks. In Space #1, preschool children built with Legos and magnet tiles as well as played with action figures in the dramatic play area. School age children in Space #3 were observed playing games, building with Legos, working on puzzles and playing with Barbies. Next, children enrolled in Space #5 were observed in Outdoor Space #3 using push toys and swinging on swings. Children enrolled in Spaces #1 and 2 also went outside later, to Outdoor Space #1, where they engaged in gross motor activities including using the climber and running in relay races initiated by staff members. Lunch served later consisted of hot dogs on whole grain buns, potatoes, watermelon and milk. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and corrected during the visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An uncovered electrical outlet was observed in Space #5. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. For the purpose of Paragraphs (b), (c), and (d) of this Rule, a product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. A container of disinfectant wipes was observed accessible to children in an open cabinet under the diaper changing table in Space #4. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A container of plastic trash bags was observed accessible to children under three years of age underneath the diaper changing table in Space #5. .0604(q) A compliance letter is not due at this time since all violations cited were corrected during the visit. Technical Assistance Regarding Violations Cited For the safety of the children, I strongly urged you today to ensure an opening staff member walks through classrooms in the morning looking specifically for safety hazards such as uncovered outlets and storage of hazardous materials within children’s reach. You may also need to conduct frequent “spot checks” to ensure staff members are keeping indoor environments safe. Technical Assistance Technical assistance was provided today regarding enhanced space requirements. As discussed, Child Care Rules were revised July 1, 2023, and one of the changes was to the rule regarding enhanced space. Rule .2809 now states there must be “100 square feet outside space for each child using the outdoor learning environment at any one time.” I reviewed new outdoor space capacities with you as follows: -Space #1 (preschool children): 92 at one time -Space #2 (children two years of age): 19 at one time -Space #3 (infants and children one year of age): 9 children at one time As discussed, if you increase enrollment in either your infant or toddler classrooms, you may need to consider expanding Outdoor Space #3 to allow up to 10 or 12 children outside at one time. The alternative would be to ensure staff members take smaller groups of children outside, not exceeding the capacity of 9 children. I advised you today to review these new numbers with staff, and maybe even create signs you can post on the playgrounds as reminders. Technical assistance was also provided today regarding the exterior fence on Outdoor Space #2. As discussed, a four-foot fence is required for children’s safety, and the addition of plastic borders close to the edge of the fence creates a potential for children to climb closer to the top of the fence. Today I urged you to remove the plastic borders or to increase your fence height to at least five feet to give you a “cushion.” Technical assistance was also provided today regarding on-going training hours for staff. As discussed, when staff members have earned more than their annual requirement, they may carry forward training hours to the next compliance year, but only up to half of their annual requirement. For example, a staff member who is required to earn ten hours per year may carry forward five hours to the next year, but no more than that, even if their excess is more than five hours. Please revise your Staff and Training Worksheet as noted on the copy completed today. Rated License Information Your facility’s three-year rated license reassessment was due in May 2022 but was not completed due to reassessments being voluntary under the “hold harmless” state. As discussed today, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you expressed interest in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I encouraged you to review handouts from www.ncrlap.org for things you can do during your planning year. You may also contact ncrlap@uncg.edu if you wish to learn more about outreach assessments. As discussed, outreach assessments may be requested prior to the start of your planning year, and will be conducted by NCRALP staff, but scores will not be shared with anyone and will not “count.” This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You may also wish to work with the Columbus County Partnership for Children or Region 4 CCR&R staff to assist with ERS preparation. Regarding Education standards, I reminded you that J. Hardie, D. Dowless, T. Grice and L. Ward must register for DCDEE WORKS accounts, apply for teacher positions and submit official transcripts for evaluation as needed. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders As discussed during visits July 12 and 19, 2023, Administrative Action may be recommended when a facility’s compliance history score falls below 75%. I will share your updated score with you once it becomes available after this visit, and discuss next steps as needed. A sanitation inspection must be conducted by September 20, 2023. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 58 Completed Date: 8/1/2023 Age: From 0 To 12 Total Minutes: 165 Time In: 09:05 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active on June 19, 2023. The last annual compliance visit was conducted August 23, 2022. A Superior sanitation rating was earned September 20, 2022, and a fire inspection was conducted July 31, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 73%. Administrator, S. Clemmons, was present and available for consultation today. Six indoor and three outdoor spaces are approved for use by children. Infants in Space #6 were observed in individual sleeping and feeding routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space #5 were observed playing with books, musical instruments, and push toys while a staff member sang songs with them. Children two years of age in Space #4 were observed in free choice activities including coloring pictures of apples with large crayons, playing with cars and trucks in the block center and pretending to eat a meal in the dramatic play area. Children three and four years of age in Space #2 participated in dressing up as community helpers and building garages out of blocks. In Space #1, preschool children built with Legos and magnet tiles as well as played with action figures in the dramatic play area. School age children in Space #3 were observed playing games, building with Legos, working on puzzles and playing with Barbies. Next, children enrolled in Space #5 were observed in Outdoor Space #3 using push toys and swinging on swings. Children enrolled in Spaces #1 and 2 also went outside later, to Outdoor Space #1, where they engaged in gross motor activities including using the climber and running in relay races initiated by staff members. Lunch served later consisted of hot dogs on whole grain buns, potatoes, watermelon and milk. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and corrected during the visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An uncovered electrical outlet was observed in Space #5. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. For the purpose of Paragraphs (b), (c), and (d) of this Rule, a product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. A container of disinfectant wipes was observed accessible to children in an open cabinet under the diaper changing table in Space #4. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A container of plastic trash bags was observed accessible to children under three years of age underneath the diaper changing table in Space #5. .0604(q) A compliance letter is not due at this time since all violations cited were corrected during the visit. Technical Assistance Regarding Violations Cited For the safety of the children, I strongly urged you today to ensure an opening staff member walks through classrooms in the morning looking specifically for safety hazards such as uncovered outlets and storage of hazardous materials within children’s reach. You may also need to conduct frequent “spot checks” to ensure staff members are keeping indoor environments safe. Technical Assistance Technical assistance was provided today regarding enhanced space requirements. As discussed, Child Care Rules were revised July 1, 2023, and one of the changes was to the rule regarding enhanced space. Rule .2809 now states there must be “100 square feet outside space for each child using the outdoor learning environment at any one time.” I reviewed new outdoor space capacities with you as follows: -Space #1 (preschool children): 92 at one time -Space #2 (children two years of age): 19 at one time -Space #3 (infants and children one year of age): 9 children at one time As discussed, if you increase enrollment in either your infant or toddler classrooms, you may need to consider expanding Outdoor Space #3 to allow up to 10 or 12 children outside at one time. The alternative would be to ensure staff members take smaller groups of children outside, not exceeding the capacity of 9 children. I advised you today to review these new numbers with staff, and maybe even create signs you can post on the playgrounds as reminders. Technical assistance was also provided today regarding the exterior fence on Outdoor Space #2. As discussed, a four-foot fence is required for children’s safety, and the addition of plastic borders close to the edge of the fence creates a potential for children to climb closer to the top of the fence. Today I urged you to remove the plastic borders or to increase your fence height to at least five feet to give you a “cushion.” Technical assistance was also provided today regarding on-going training hours for staff. As discussed, when staff members have earned more than their annual requirement, they may carry forward training hours to the next compliance year, but only up to half of their annual requirement. For example, a staff member who is required to earn ten hours per year may carry forward five hours to the next year, but no more than that, even if their excess is more than five hours. Please revise your Staff and Training Worksheet as noted on the copy completed today. Rated License Information Your facility’s three-year rated license reassessment was due in May 2022 but was not completed due to reassessments being voluntary under the “hold harmless” state. As discussed today, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you expressed interest in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I encouraged you to review handouts from www.ncrlap.org for things you can do during your planning year. You may also contact ncrlap@uncg.edu if you wish to learn more about outreach assessments. As discussed, outreach assessments may be requested prior to the start of your planning year, and will be conducted by NCRALP staff, but scores will not be shared with anyone and will not “count.” This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You may also wish to work with the Columbus County Partnership for Children or Region 4 CCR&R staff to assist with ERS preparation. Regarding Education standards, I reminded you that J. Hardie, D. Dowless, T. Grice and L. Ward must register for DCDEE WORKS accounts, apply for teacher positions and submit official transcripts for evaluation as needed. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders As discussed during visits July 12 and 19, 2023, Administrative Action may be recommended when a facility’s compliance history score falls below 75%. I will share your updated score with you once it becomes available after this visit, and discuss next steps as needed. A sanitation inspection must be conducted by September 20, 2023. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 58 Completed Date: 8/1/2023 Age: From 0 To 12 Total Minutes: 165 Time In: 09:05 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active on June 19, 2023. The last annual compliance visit was conducted August 23, 2022. A Superior sanitation rating was earned September 20, 2022, and a fire inspection was conducted July 31, 2023; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 73%. Administrator, S. Clemmons, was present and available for consultation today. Six indoor and three outdoor spaces are approved for use by children. Infants in Space #6 were observed in individual sleeping and feeding routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space #5 were observed playing with books, musical instruments, and push toys while a staff member sang songs with them. Children two years of age in Space #4 were observed in free choice activities including coloring pictures of apples with large crayons, playing with cars and trucks in the block center and pretending to eat a meal in the dramatic play area. Children three and four years of age in Space #2 participated in dressing up as community helpers and building garages out of blocks. In Space #1, preschool children built with Legos and magnet tiles as well as played with action figures in the dramatic play area. School age children in Space #3 were observed playing games, building with Legos, working on puzzles and playing with Barbies. Next, children enrolled in Space #5 were observed in Outdoor Space #3 using push toys and swinging on swings. Children enrolled in Spaces #1 and 2 also went outside later, to Outdoor Space #1, where they engaged in gross motor activities including using the climber and running in relay races initiated by staff members. Lunch served later consisted of hot dogs on whole grain buns, potatoes, watermelon and milk. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and corrected during the visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An uncovered electrical outlet was observed in Space #5. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. For the purpose of Paragraphs (b), (c), and (d) of this Rule, a product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. A container of disinfectant wipes was observed accessible to children in an open cabinet under the diaper changing table in Space #4. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A container of plastic trash bags was observed accessible to children under three years of age underneath the diaper changing table in Space #5. .0604(q) A compliance letter is not due at this time since all violations cited were corrected during the visit. Technical Assistance Regarding Violations Cited For the safety of the children, I strongly urged you today to ensure an opening staff member walks through classrooms in the morning looking specifically for safety hazards such as uncovered outlets and storage of hazardous materials within children’s reach. You may also need to conduct frequent “spot checks” to ensure staff members are keeping indoor environments safe. Technical Assistance Technical assistance was provided today regarding enhanced space requirements. As discussed, Child Care Rules were revised July 1, 2023, and one of the changes was to the rule regarding enhanced space. Rule .2809 now states there must be “100 square feet outside space for each child using the outdoor learning environment at any one time.” I reviewed new outdoor space capacities with you as follows: -Space #1 (preschool children): 92 at one time -Space #2 (children two years of age): 19 at one time -Space #3 (infants and children one year of age): 9 children at one time As discussed, if you increase enrollment in either your infant or toddler classrooms, you may need to consider expanding Outdoor Space #3 to allow up to 10 or 12 children outside at one time. The alternative would be to ensure staff members take smaller groups of children outside, not exceeding the capacity of 9 children. I advised you today to review these new numbers with staff, and maybe even create signs you can post on the playgrounds as reminders. Technical assistance was also provided today regarding the exterior fence on Outdoor Space #2. As discussed, a four-foot fence is required for children’s safety, and the addition of plastic borders close to the edge of the fence creates a potential for children to climb closer to the top of the fence. Today I urged you to remove the plastic borders or to increase your fence height to at least five feet to give you a “cushion.” Technical assistance was also provided today regarding on-going training hours for staff. As discussed, when staff members have earned more than their annual requirement, they may carry forward training hours to the next compliance year, but only up to half of their annual requirement. For example, a staff member who is required to earn ten hours per year may carry forward five hours to the next year, but no more than that, even if their excess is more than five hours. Please revise your Staff and Training Worksheet as noted on the copy completed today. Rated License Information Your facility’s three-year rated license reassessment was due in May 2022 but was not completed due to reassessments being voluntary under the “hold harmless” state. As discussed today, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you expressed interest in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I encouraged you to review handouts from www.ncrlap.org for things you can do during your planning year. You may also contact ncrlap@uncg.edu if you wish to learn more about outreach assessments. As discussed, outreach assessments may be requested prior to the start of your planning year, and will be conducted by NCRALP staff, but scores will not be shared with anyone and will not “count.” This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You may also wish to work with the Columbus County Partnership for Children or Region 4 CCR&R staff to assist with ERS preparation. Regarding Education standards, I reminded you that J. Hardie, D. Dowless, T. Grice and L. Ward must register for DCDEE WORKS accounts, apply for teacher positions and submit official transcripts for evaluation as needed. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders As discussed during visits July 12 and 19, 2023, Administrative Action may be recommended when a facility’s compliance history score falls below 75%. I will share your updated score with you once it becomes available after this visit, and discuss next steps as needed. A sanitation inspection must be conducted by September 20, 2023. At the end of this visit, documentation was completed electronically, printed and reviewed with you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 7/12/2023 Number Present: 66 Completed Date: 7/12/2023 Age: From 0 To 12 Total Minutes: 205 Time In: 09:45 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active on June 19, 2023. The last annual compliance visit was conducted August 23, 2022. A Superior sanitation rating was earned September 20, 2022, and a fire inspection was conducted August 31, 2022; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 76%. Office assistant, D. Pierce, was present and available for consultation today. Ms. Pierce stated Administrator S. Clemmons was on vacation. Six indoor and three outdoor spaces are approved for use by children. Upon arrival, Ms. Pierce was observed sitting in her car in the parking lot, however she entered the building right before I did. As I walked in the building, I observed one of the staff members assigned to preschool children on the playground come inside for a few minutes, leaving the other staff member outside alone with the children. Next, I observed the staff member assigned to Space #3 leave school age children unattended as she also walked down the hall to get something. Preschool children from Spaces #1 and 2 were observed on the playground behind the building, using riding toys and climbing structures. School age children were observed in free choice activities including building with Legos, pretending to do hair with dolls, playing in the dramatic play kitchen and coloring with markers and crayons. Infants in Space #6 were observed in individual sleeping, feeding and diaper changing routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one and two years of age were observed on a different fenced in playground, using swings and push toys. Children two years of age in Space #4 were observed in free choice activities including building with blocks and pretending to cook in the dramatic play kitchen. Lunch served later consisted of breaded fish sticks, cole slaw, pineapple and milk. After lunch, children one through five years of age enrolled in Spaces #1, 2 4 and 5 were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. School age children in Space #3 were observed helping to clean up after lunch and preparing for outside time while the younger children slept. One new staff member has been hired since the Routine Unannounced visit conducted February 8, 2023, and two additional staff members who were previously employed have returned since that date. Files were monitored today. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was observed alone on the playground with 24 children three to five years of age for a few minutes when the other staff member assigned to the group came inside. GS 110-91(7);.0713(a-d) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two protruding bolts and ten nails with the pointed ends exposed were observed in equipment on the playground used by children two years of age. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two prescription eye drop bottles were observed in an unlocked cabinet in the kitchen. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. An incomplete permission form for topical ointment was observed in Space #5. 10A NCAC 09 .0803(4)(6-9) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. Per staff member report, two children were given eye drops yesterday and it was not recorded. .0803(13)(a-e); .2318(3) 853 Incident logs were not completed and maintained as required. Only one incident report has been logged since December 19, 2022. Two incident reports dated December 21, 2022 and March 6, 2023 were observed on file. .0802(g)(1-6) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several broken pieces of plastic toys were observed scattered around the playground used by children two years of age. 10A NCAC 09 .0604(p) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member who began employment July 11, 2023 did not have a medical report on file. (repeated from 8/23/22) 10A NCAC 09 .0701(a) 1424 School-aged children were not adequately supervised. Shortly after the visit began, the staff member assigned to school age children left them unattended in Space #3 for several minutes. (repeated from 2/8/23) .2506(d)(1-3) A compliance letter including detailed information about how all violations have been corrected must be received by July 26, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Child Care Rules required that all children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care. Staff may never leave children unattended, even if just for a few minutes, unless a true emergency necessitates it. As discussed, supervision is paramount to quality child care as it is basic to the safety of children and the prevention of injury. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed, or inappropriate behavior. Maintaining staff/child ratios at all times is also essential to the health and safety of children. Today I reminded staff members that they should be fully prepared for the day’s activities prior to going into classrooms, and that if they need to leave children to get something or attend to personal needs they should ensure someone can replace them so that supervision and ratios are still maintained. Extra staff members were available to cover today, and if they had been asked to step in the violations could have been avoided. I strongly urge you to review policies and procedures for maintaining compliance with supervision and staff/child ratios with all staff members to avoid future violations. In addition, consequences for non-compliance should be set and enforced. As discussed, Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Broken plastic may cause a child to pinch or possibly cut their fingers. When toys become broken, they must be removed from the play area. In addition, playgrounds should be checked for protrusions daily. Protrusions are considered safety hazards as children may trip over them, fall on them or get punctured. Bolts should be hammered down flush with the border and sharp nails should be removed, repaired or made inaccessible immediately to avoid injury. Remember to send pictures with your compliance letter to verify hazards have been removed. Complete written instructions for prescription and over-the-counter medication, including topical ointments, is required by Child Care Rules. When parents bring in medication, I strongly urge you to ensure the correct forms are completed with all required information. You should also ensure staff members have access to the instructions and to forms needed to log administration as required. Today I showed you the correct form to use for prescription medication as well as the log form. Remember to send copies of completed forms for W. Williams, J. Turner and H. Evans to verify compliance. When new staff members are hired or return to employment after having been previously employed, you should use the Staff File Checklist to ensure all required documents are on file within required timeframes. Several items including health information are required prior to employment or on the first day, so you must ensure you have at least those items on file prior to letting staff members work. When staff members were previously employed, you must ensure that medical reports and TB test results were completed within the previous 12 months, as you want to ensure all information is still accurate. Remember to send a medical report for S. Worley to verify compliance. Technical Assistance Technical assistance was also provided today regarding children’s use of personal tablets while they are at your program. As discussed, when screen time is offered on any visual device, it must be used to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development (NCFELD), limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child, and documented on a cumulative log or activity plan available for review by the Division. You may use the sample screen time log from the DCDEE website to document usage moving forward. Today I also suggested that you request parent donations of shoes that children have outgrown, or purchase some inexpensive children’s shoes from consignment stores so you may have extra shoes available for children who come into the center without them. You may also wish to require parents to bring shoes since all children must be taken outside daily, weather permitting. Due to the many trees hanging over your playgrounds, large nuts and gumballs which often fall to the ground may cause children without shoes to injure their feet as they move around. Rated License Information Your facility’s three-year rated license reassessment was due in May 2022 but was not completed due to reassessments being voluntary under the “hold harmless” state. As discussed today, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you expressed interest in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I encouraged you to review handouts from www.ncrlap.org for things you can do during your planning year. You may also contact ncrlap@uncg.edu if you wish to learn more about outreach assessments. As discussed, outreach assessments may be requested prior to the start of your planning year, and will be conducted by NCRALP staff, but scores will not be shared with anyone and will not “count.” This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You may also wish to work with the Columbus County Partnership for Children or Region 4 CCR&R staff to assist with ERS preparation. Regarding Education standards, I shared with you that J. Hardie, D. Dowless and any new staff members who have completed Early Childhood coursework must register for DCDEE WORKS accounts, apply for positions and submit official transcripts for evaluation. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders Due to the nature of violations cited today, an unannounced follow-up visit will be conducted in the near future. In addition, if the compliance history falls below 75%, Administrative Action may be recommended. An approved fire inspection must be obtained by August 31, 2023, and a sanitation inspection must be conducted by September 20, 2023. I encourage you to check your Incident Log at least weekly to ensure all Incident Reports are recorded as required. At the end of this visit, documentation was completed electronically, reviewed with you, and emailed to the facility. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 7/12/2023 Number Present: 66 Completed Date: 7/12/2023 Age: From 0 To 12 Total Minutes: 205 Time In: 09:45 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active on June 19, 2023. The last annual compliance visit was conducted August 23, 2022. A Superior sanitation rating was earned September 20, 2022, and a fire inspection was conducted August 31, 2022; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 76%. Office assistant, D. Pierce, was present and available for consultation today. Ms. Pierce stated Administrator S. Clemmons was on vacation. Six indoor and three outdoor spaces are approved for use by children. Upon arrival, Ms. Pierce was observed sitting in her car in the parking lot, however she entered the building right before I did. As I walked in the building, I observed one of the staff members assigned to preschool children on the playground come inside for a few minutes, leaving the other staff member outside alone with the children. Next, I observed the staff member assigned to Space #3 leave school age children unattended as she also walked down the hall to get something. Preschool children from Spaces #1 and 2 were observed on the playground behind the building, using riding toys and climbing structures. School age children were observed in free choice activities including building with Legos, pretending to do hair with dolls, playing in the dramatic play kitchen and coloring with markers and crayons. Infants in Space #6 were observed in individual sleeping, feeding and diaper changing routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one and two years of age were observed on a different fenced in playground, using swings and push toys. Children two years of age in Space #4 were observed in free choice activities including building with blocks and pretending to cook in the dramatic play kitchen. Lunch served later consisted of breaded fish sticks, cole slaw, pineapple and milk. After lunch, children one through five years of age enrolled in Spaces #1, 2 4 and 5 were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. School age children in Space #3 were observed helping to clean up after lunch and preparing for outside time while the younger children slept. One new staff member has been hired since the Routine Unannounced visit conducted February 8, 2023, and two additional staff members who were previously employed have returned since that date. Files were monitored today. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was observed alone on the playground with 24 children three to five years of age for a few minutes when the other staff member assigned to the group came inside. GS 110-91(7);.0713(a-d) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two protruding bolts and ten nails with the pointed ends exposed were observed in equipment on the playground used by children two years of age. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two prescription eye drop bottles were observed in an unlocked cabinet in the kitchen. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. An incomplete permission form for topical ointment was observed in Space #5. 10A NCAC 09 .0803(4)(6-9) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. Per staff member report, two children were given eye drops yesterday and it was not recorded. .0803(13)(a-e); .2318(3) 853 Incident logs were not completed and maintained as required. Only one incident report has been logged since December 19, 2022. Two incident reports dated December 21, 2022 and March 6, 2023 were observed on file. .0802(g)(1-6) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several broken pieces of plastic toys were observed scattered around the playground used by children two years of age. 10A NCAC 09 .0604(p) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member who began employment July 11, 2023 did not have a medical report on file. (repeated from 8/23/22) 10A NCAC 09 .0701(a) 1424 School-aged children were not adequately supervised. Shortly after the visit began, the staff member assigned to school age children left them unattended in Space #3 for several minutes. (repeated from 2/8/23) .2506(d)(1-3) A compliance letter including detailed information about how all violations have been corrected must be received by July 26, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Child Care Rules required that all children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care. Staff may never leave children unattended, even if just for a few minutes, unless a true emergency necessitates it. As discussed, supervision is paramount to quality child care as it is basic to the safety of children and the prevention of injury. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed, or inappropriate behavior. Maintaining staff/child ratios at all times is also essential to the health and safety of children. Today I reminded staff members that they should be fully prepared for the day’s activities prior to going into classrooms, and that if they need to leave children to get something or attend to personal needs they should ensure someone can replace them so that supervision and ratios are still maintained. Extra staff members were available to cover today, and if they had been asked to step in the violations could have been avoided. I strongly urge you to review policies and procedures for maintaining compliance with supervision and staff/child ratios with all staff members to avoid future violations. In addition, consequences for non-compliance should be set and enforced. As discussed, Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Broken plastic may cause a child to pinch or possibly cut their fingers. When toys become broken, they must be removed from the play area. In addition, playgrounds should be checked for protrusions daily. Protrusions are considered safety hazards as children may trip over them, fall on them or get punctured. Bolts should be hammered down flush with the border and sharp nails should be removed, repaired or made inaccessible immediately to avoid injury. Remember to send pictures with your compliance letter to verify hazards have been removed. Complete written instructions for prescription and over-the-counter medication, including topical ointments, is required by Child Care Rules. When parents bring in medication, I strongly urge you to ensure the correct forms are completed with all required information. You should also ensure staff members have access to the instructions and to forms needed to log administration as required. Today I showed you the correct form to use for prescription medication as well as the log form. Remember to send copies of completed forms for W. Williams, J. Turner and H. Evans to verify compliance. When new staff members are hired or return to employment after having been previously employed, you should use the Staff File Checklist to ensure all required documents are on file within required timeframes. Several items including health information are required prior to employment or on the first day, so you must ensure you have at least those items on file prior to letting staff members work. When staff members were previously employed, you must ensure that medical reports and TB test results were completed within the previous 12 months, as you want to ensure all information is still accurate. Remember to send a medical report for S. Worley to verify compliance. Technical Assistance Technical assistance was also provided today regarding children’s use of personal tablets while they are at your program. As discussed, when screen time is offered on any visual device, it must be used to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development (NCFELD), limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child, and documented on a cumulative log or activity plan available for review by the Division. You may use the sample screen time log from the DCDEE website to document usage moving forward. Today I also suggested that you request parent donations of shoes that children have outgrown, or purchase some inexpensive children’s shoes from consignment stores so you may have extra shoes available for children who come into the center without them. You may also wish to require parents to bring shoes since all children must be taken outside daily, weather permitting. Due to the many trees hanging over your playgrounds, large nuts and gumballs which often fall to the ground may cause children without shoes to injure their feet as they move around. Rated License Information Your facility’s three-year rated license reassessment was due in May 2022 but was not completed due to reassessments being voluntary under the “hold harmless” state. As discussed today, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you expressed interest in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I encouraged you to review handouts from www.ncrlap.org for things you can do during your planning year. You may also contact ncrlap@uncg.edu if you wish to learn more about outreach assessments. As discussed, outreach assessments may be requested prior to the start of your planning year, and will be conducted by NCRALP staff, but scores will not be shared with anyone and will not “count.” This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You may also wish to work with the Columbus County Partnership for Children or Region 4 CCR&R staff to assist with ERS preparation. Regarding Education standards, I shared with you that J. Hardie, D. Dowless and any new staff members who have completed Early Childhood coursework must register for DCDEE WORKS accounts, apply for positions and submit official transcripts for evaluation. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders Due to the nature of violations cited today, an unannounced follow-up visit will be conducted in the near future. In addition, if the compliance history falls below 75%, Administrative Action may be recommended. An approved fire inspection must be obtained by August 31, 2023, and a sanitation inspection must be conducted by September 20, 2023. I encourage you to check your Incident Log at least weekly to ensure all Incident Reports are recorded as required. At the end of this visit, documentation was completed electronically, reviewed with you, and emailed to the facility. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 7/12/2023 Number Present: 66 Completed Date: 7/12/2023 Age: From 0 To 12 Total Minutes: 205 Time In: 09:45 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active on June 19, 2023. The last annual compliance visit was conducted August 23, 2022. A Superior sanitation rating was earned September 20, 2022, and a fire inspection was conducted August 31, 2022; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 76%. Office assistant, D. Pierce, was present and available for consultation today. Ms. Pierce stated Administrator S. Clemmons was on vacation. Six indoor and three outdoor spaces are approved for use by children. Upon arrival, Ms. Pierce was observed sitting in her car in the parking lot, however she entered the building right before I did. As I walked in the building, I observed one of the staff members assigned to preschool children on the playground come inside for a few minutes, leaving the other staff member outside alone with the children. Next, I observed the staff member assigned to Space #3 leave school age children unattended as she also walked down the hall to get something. Preschool children from Spaces #1 and 2 were observed on the playground behind the building, using riding toys and climbing structures. School age children were observed in free choice activities including building with Legos, pretending to do hair with dolls, playing in the dramatic play kitchen and coloring with markers and crayons. Infants in Space #6 were observed in individual sleeping, feeding and diaper changing routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one and two years of age were observed on a different fenced in playground, using swings and push toys. Children two years of age in Space #4 were observed in free choice activities including building with blocks and pretending to cook in the dramatic play kitchen. Lunch served later consisted of breaded fish sticks, cole slaw, pineapple and milk. After lunch, children one through five years of age enrolled in Spaces #1, 2 4 and 5 were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. School age children in Space #3 were observed helping to clean up after lunch and preparing for outside time while the younger children slept. One new staff member has been hired since the Routine Unannounced visit conducted February 8, 2023, and two additional staff members who were previously employed have returned since that date. Files were monitored today. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was observed alone on the playground with 24 children three to five years of age for a few minutes when the other staff member assigned to the group came inside. GS 110-91(7);.0713(a-d) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two protruding bolts and ten nails with the pointed ends exposed were observed in equipment on the playground used by children two years of age. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two prescription eye drop bottles were observed in an unlocked cabinet in the kitchen. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. An incomplete permission form for topical ointment was observed in Space #5. 10A NCAC 09 .0803(4)(6-9) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. Per staff member report, two children were given eye drops yesterday and it was not recorded. .0803(13)(a-e); .2318(3) 853 Incident logs were not completed and maintained as required. Only one incident report has been logged since December 19, 2022. Two incident reports dated December 21, 2022 and March 6, 2023 were observed on file. .0802(g)(1-6) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several broken pieces of plastic toys were observed scattered around the playground used by children two years of age. 10A NCAC 09 .0604(p) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member who began employment July 11, 2023 did not have a medical report on file. (repeated from 8/23/22) 10A NCAC 09 .0701(a) 1424 School-aged children were not adequately supervised. Shortly after the visit began, the staff member assigned to school age children left them unattended in Space #3 for several minutes. (repeated from 2/8/23) .2506(d)(1-3) A compliance letter including detailed information about how all violations have been corrected must be received by July 26, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Child Care Rules required that all children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care. Staff may never leave children unattended, even if just for a few minutes, unless a true emergency necessitates it. As discussed, supervision is paramount to quality child care as it is basic to the safety of children and the prevention of injury. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed, or inappropriate behavior. Maintaining staff/child ratios at all times is also essential to the health and safety of children. Today I reminded staff members that they should be fully prepared for the day’s activities prior to going into classrooms, and that if they need to leave children to get something or attend to personal needs they should ensure someone can replace them so that supervision and ratios are still maintained. Extra staff members were available to cover today, and if they had been asked to step in the violations could have been avoided. I strongly urge you to review policies and procedures for maintaining compliance with supervision and staff/child ratios with all staff members to avoid future violations. In addition, consequences for non-compliance should be set and enforced. As discussed, Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Broken plastic may cause a child to pinch or possibly cut their fingers. When toys become broken, they must be removed from the play area. In addition, playgrounds should be checked for protrusions daily. Protrusions are considered safety hazards as children may trip over them, fall on them or get punctured. Bolts should be hammered down flush with the border and sharp nails should be removed, repaired or made inaccessible immediately to avoid injury. Remember to send pictures with your compliance letter to verify hazards have been removed. Complete written instructions for prescription and over-the-counter medication, including topical ointments, is required by Child Care Rules. When parents bring in medication, I strongly urge you to ensure the correct forms are completed with all required information. You should also ensure staff members have access to the instructions and to forms needed to log administration as required. Today I showed you the correct form to use for prescription medication as well as the log form. Remember to send copies of completed forms for W. Williams, J. Turner and H. Evans to verify compliance. When new staff members are hired or return to employment after having been previously employed, you should use the Staff File Checklist to ensure all required documents are on file within required timeframes. Several items including health information are required prior to employment or on the first day, so you must ensure you have at least those items on file prior to letting staff members work. When staff members were previously employed, you must ensure that medical reports and TB test results were completed within the previous 12 months, as you want to ensure all information is still accurate. Remember to send a medical report for S. Worley to verify compliance. Technical Assistance Technical assistance was also provided today regarding children’s use of personal tablets while they are at your program. As discussed, when screen time is offered on any visual device, it must be used to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development (NCFELD), limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child, and documented on a cumulative log or activity plan available for review by the Division. You may use the sample screen time log from the DCDEE website to document usage moving forward. Today I also suggested that you request parent donations of shoes that children have outgrown, or purchase some inexpensive children’s shoes from consignment stores so you may have extra shoes available for children who come into the center without them. You may also wish to require parents to bring shoes since all children must be taken outside daily, weather permitting. Due to the many trees hanging over your playgrounds, large nuts and gumballs which often fall to the ground may cause children without shoes to injure their feet as they move around. Rated License Information Your facility’s three-year rated license reassessment was due in May 2022 but was not completed due to reassessments being voluntary under the “hold harmless” state. As discussed today, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you expressed interest in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I encouraged you to review handouts from www.ncrlap.org for things you can do during your planning year. You may also contact ncrlap@uncg.edu if you wish to learn more about outreach assessments. As discussed, outreach assessments may be requested prior to the start of your planning year, and will be conducted by NCRALP staff, but scores will not be shared with anyone and will not “count.” This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You may also wish to work with the Columbus County Partnership for Children or Region 4 CCR&R staff to assist with ERS preparation. Regarding Education standards, I shared with you that J. Hardie, D. Dowless and any new staff members who have completed Early Childhood coursework must register for DCDEE WORKS accounts, apply for positions and submit official transcripts for evaluation. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders Due to the nature of violations cited today, an unannounced follow-up visit will be conducted in the near future. In addition, if the compliance history falls below 75%, Administrative Action may be recommended. An approved fire inspection must be obtained by August 31, 2023, and a sanitation inspection must be conducted by September 20, 2023. I encourage you to check your Incident Log at least weekly to ensure all Incident Reports are recorded as required. At the end of this visit, documentation was completed electronically, reviewed with you, and emailed to the facility. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 7/12/2023 Number Present: 66 Completed Date: 7/12/2023 Age: From 0 To 12 Total Minutes: 205 Time In: 09:45 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active on June 19, 2023. The last annual compliance visit was conducted August 23, 2022. A Superior sanitation rating was earned September 20, 2022, and a fire inspection was conducted August 31, 2022; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 76%. Office assistant, D. Pierce, was present and available for consultation today. Ms. Pierce stated Administrator S. Clemmons was on vacation. Six indoor and three outdoor spaces are approved for use by children. Upon arrival, Ms. Pierce was observed sitting in her car in the parking lot, however she entered the building right before I did. As I walked in the building, I observed one of the staff members assigned to preschool children on the playground come inside for a few minutes, leaving the other staff member outside alone with the children. Next, I observed the staff member assigned to Space #3 leave school age children unattended as she also walked down the hall to get something. Preschool children from Spaces #1 and 2 were observed on the playground behind the building, using riding toys and climbing structures. School age children were observed in free choice activities including building with Legos, pretending to do hair with dolls, playing in the dramatic play kitchen and coloring with markers and crayons. Infants in Space #6 were observed in individual sleeping, feeding and diaper changing routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one and two years of age were observed on a different fenced in playground, using swings and push toys. Children two years of age in Space #4 were observed in free choice activities including building with blocks and pretending to cook in the dramatic play kitchen. Lunch served later consisted of breaded fish sticks, cole slaw, pineapple and milk. After lunch, children one through five years of age enrolled in Spaces #1, 2 4 and 5 were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. School age children in Space #3 were observed helping to clean up after lunch and preparing for outside time while the younger children slept. One new staff member has been hired since the Routine Unannounced visit conducted February 8, 2023, and two additional staff members who were previously employed have returned since that date. Files were monitored today. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was observed alone on the playground with 24 children three to five years of age for a few minutes when the other staff member assigned to the group came inside. GS 110-91(7);.0713(a-d) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two protruding bolts and ten nails with the pointed ends exposed were observed in equipment on the playground used by children two years of age. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two prescription eye drop bottles were observed in an unlocked cabinet in the kitchen. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. An incomplete permission form for topical ointment was observed in Space #5. 10A NCAC 09 .0803(4)(6-9) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. Per staff member report, two children were given eye drops yesterday and it was not recorded. .0803(13)(a-e); .2318(3) 853 Incident logs were not completed and maintained as required. Only one incident report has been logged since December 19, 2022. Two incident reports dated December 21, 2022 and March 6, 2023 were observed on file. .0802(g)(1-6) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several broken pieces of plastic toys were observed scattered around the playground used by children two years of age. 10A NCAC 09 .0604(p) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member who began employment July 11, 2023 did not have a medical report on file. (repeated from 8/23/22) 10A NCAC 09 .0701(a) 1424 School-aged children were not adequately supervised. Shortly after the visit began, the staff member assigned to school age children left them unattended in Space #3 for several minutes. (repeated from 2/8/23) .2506(d)(1-3) A compliance letter including detailed information about how all violations have been corrected must be received by July 26, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Child Care Rules required that all children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care. Staff may never leave children unattended, even if just for a few minutes, unless a true emergency necessitates it. As discussed, supervision is paramount to quality child care as it is basic to the safety of children and the prevention of injury. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed, or inappropriate behavior. Maintaining staff/child ratios at all times is also essential to the health and safety of children. Today I reminded staff members that they should be fully prepared for the day’s activities prior to going into classrooms, and that if they need to leave children to get something or attend to personal needs they should ensure someone can replace them so that supervision and ratios are still maintained. Extra staff members were available to cover today, and if they had been asked to step in the violations could have been avoided. I strongly urge you to review policies and procedures for maintaining compliance with supervision and staff/child ratios with all staff members to avoid future violations. In addition, consequences for non-compliance should be set and enforced. As discussed, Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Broken plastic may cause a child to pinch or possibly cut their fingers. When toys become broken, they must be removed from the play area. In addition, playgrounds should be checked for protrusions daily. Protrusions are considered safety hazards as children may trip over them, fall on them or get punctured. Bolts should be hammered down flush with the border and sharp nails should be removed, repaired or made inaccessible immediately to avoid injury. Remember to send pictures with your compliance letter to verify hazards have been removed. Complete written instructions for prescription and over-the-counter medication, including topical ointments, is required by Child Care Rules. When parents bring in medication, I strongly urge you to ensure the correct forms are completed with all required information. You should also ensure staff members have access to the instructions and to forms needed to log administration as required. Today I showed you the correct form to use for prescription medication as well as the log form. Remember to send copies of completed forms for W. Williams, J. Turner and H. Evans to verify compliance. When new staff members are hired or return to employment after having been previously employed, you should use the Staff File Checklist to ensure all required documents are on file within required timeframes. Several items including health information are required prior to employment or on the first day, so you must ensure you have at least those items on file prior to letting staff members work. When staff members were previously employed, you must ensure that medical reports and TB test results were completed within the previous 12 months, as you want to ensure all information is still accurate. Remember to send a medical report for S. Worley to verify compliance. Technical Assistance Technical assistance was also provided today regarding children’s use of personal tablets while they are at your program. As discussed, when screen time is offered on any visual device, it must be used to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development (NCFELD), limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child, and documented on a cumulative log or activity plan available for review by the Division. You may use the sample screen time log from the DCDEE website to document usage moving forward. Today I also suggested that you request parent donations of shoes that children have outgrown, or purchase some inexpensive children’s shoes from consignment stores so you may have extra shoes available for children who come into the center without them. You may also wish to require parents to bring shoes since all children must be taken outside daily, weather permitting. Due to the many trees hanging over your playgrounds, large nuts and gumballs which often fall to the ground may cause children without shoes to injure their feet as they move around. Rated License Information Your facility’s three-year rated license reassessment was due in May 2022 but was not completed due to reassessments being voluntary under the “hold harmless” state. As discussed today, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you expressed interest in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I encouraged you to review handouts from www.ncrlap.org for things you can do during your planning year. You may also contact ncrlap@uncg.edu if you wish to learn more about outreach assessments. As discussed, outreach assessments may be requested prior to the start of your planning year, and will be conducted by NCRALP staff, but scores will not be shared with anyone and will not “count.” This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You may also wish to work with the Columbus County Partnership for Children or Region 4 CCR&R staff to assist with ERS preparation. Regarding Education standards, I shared with you that J. Hardie, D. Dowless and any new staff members who have completed Early Childhood coursework must register for DCDEE WORKS accounts, apply for positions and submit official transcripts for evaluation. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders Due to the nature of violations cited today, an unannounced follow-up visit will be conducted in the near future. In addition, if the compliance history falls below 75%, Administrative Action may be recommended. An approved fire inspection must be obtained by August 31, 2023, and a sanitation inspection must be conducted by September 20, 2023. I encourage you to check your Incident Log at least weekly to ensure all Incident Reports are recorded as required. At the end of this visit, documentation was completed electronically, reviewed with you, and emailed to the facility. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 7/12/2023 Number Present: 66 Completed Date: 7/12/2023 Age: From 0 To 12 Total Minutes: 205 Time In: 09:45 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active on June 19, 2023. The last annual compliance visit was conducted August 23, 2022. A Superior sanitation rating was earned September 20, 2022, and a fire inspection was conducted August 31, 2022; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 76%. Office assistant, D. Pierce, was present and available for consultation today. Ms. Pierce stated Administrator S. Clemmons was on vacation. Six indoor and three outdoor spaces are approved for use by children. Upon arrival, Ms. Pierce was observed sitting in her car in the parking lot, however she entered the building right before I did. As I walked in the building, I observed one of the staff members assigned to preschool children on the playground come inside for a few minutes, leaving the other staff member outside alone with the children. Next, I observed the staff member assigned to Space #3 leave school age children unattended as she also walked down the hall to get something. Preschool children from Spaces #1 and 2 were observed on the playground behind the building, using riding toys and climbing structures. School age children were observed in free choice activities including building with Legos, pretending to do hair with dolls, playing in the dramatic play kitchen and coloring with markers and crayons. Infants in Space #6 were observed in individual sleeping, feeding and diaper changing routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one and two years of age were observed on a different fenced in playground, using swings and push toys. Children two years of age in Space #4 were observed in free choice activities including building with blocks and pretending to cook in the dramatic play kitchen. Lunch served later consisted of breaded fish sticks, cole slaw, pineapple and milk. After lunch, children one through five years of age enrolled in Spaces #1, 2 4 and 5 were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. School age children in Space #3 were observed helping to clean up after lunch and preparing for outside time while the younger children slept. One new staff member has been hired since the Routine Unannounced visit conducted February 8, 2023, and two additional staff members who were previously employed have returned since that date. Files were monitored today. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was observed alone on the playground with 24 children three to five years of age for a few minutes when the other staff member assigned to the group came inside. GS 110-91(7);.0713(a-d) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two protruding bolts and ten nails with the pointed ends exposed were observed in equipment on the playground used by children two years of age. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two prescription eye drop bottles were observed in an unlocked cabinet in the kitchen. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. An incomplete permission form for topical ointment was observed in Space #5. 10A NCAC 09 .0803(4)(6-9) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. Per staff member report, two children were given eye drops yesterday and it was not recorded. .0803(13)(a-e); .2318(3) 853 Incident logs were not completed and maintained as required. Only one incident report has been logged since December 19, 2022. Two incident reports dated December 21, 2022 and March 6, 2023 were observed on file. .0802(g)(1-6) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several broken pieces of plastic toys were observed scattered around the playground used by children two years of age. 10A NCAC 09 .0604(p) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member who began employment July 11, 2023 did not have a medical report on file. (repeated from 8/23/22) 10A NCAC 09 .0701(a) 1424 School-aged children were not adequately supervised. Shortly after the visit began, the staff member assigned to school age children left them unattended in Space #3 for several minutes. (repeated from 2/8/23) .2506(d)(1-3) A compliance letter including detailed information about how all violations have been corrected must be received by July 26, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Child Care Rules required that all children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care. Staff may never leave children unattended, even if just for a few minutes, unless a true emergency necessitates it. As discussed, supervision is paramount to quality child care as it is basic to the safety of children and the prevention of injury. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed, or inappropriate behavior. Maintaining staff/child ratios at all times is also essential to the health and safety of children. Today I reminded staff members that they should be fully prepared for the day’s activities prior to going into classrooms, and that if they need to leave children to get something or attend to personal needs they should ensure someone can replace them so that supervision and ratios are still maintained. Extra staff members were available to cover today, and if they had been asked to step in the violations could have been avoided. I strongly urge you to review policies and procedures for maintaining compliance with supervision and staff/child ratios with all staff members to avoid future violations. In addition, consequences for non-compliance should be set and enforced. As discussed, Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Broken plastic may cause a child to pinch or possibly cut their fingers. When toys become broken, they must be removed from the play area. In addition, playgrounds should be checked for protrusions daily. Protrusions are considered safety hazards as children may trip over them, fall on them or get punctured. Bolts should be hammered down flush with the border and sharp nails should be removed, repaired or made inaccessible immediately to avoid injury. Remember to send pictures with your compliance letter to verify hazards have been removed. Complete written instructions for prescription and over-the-counter medication, including topical ointments, is required by Child Care Rules. When parents bring in medication, I strongly urge you to ensure the correct forms are completed with all required information. You should also ensure staff members have access to the instructions and to forms needed to log administration as required. Today I showed you the correct form to use for prescription medication as well as the log form. Remember to send copies of completed forms for W. Williams, J. Turner and H. Evans to verify compliance. When new staff members are hired or return to employment after having been previously employed, you should use the Staff File Checklist to ensure all required documents are on file within required timeframes. Several items including health information are required prior to employment or on the first day, so you must ensure you have at least those items on file prior to letting staff members work. When staff members were previously employed, you must ensure that medical reports and TB test results were completed within the previous 12 months, as you want to ensure all information is still accurate. Remember to send a medical report for S. Worley to verify compliance. Technical Assistance Technical assistance was also provided today regarding children’s use of personal tablets while they are at your program. As discussed, when screen time is offered on any visual device, it must be used to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development (NCFELD), limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child, and documented on a cumulative log or activity plan available for review by the Division. You may use the sample screen time log from the DCDEE website to document usage moving forward. Today I also suggested that you request parent donations of shoes that children have outgrown, or purchase some inexpensive children’s shoes from consignment stores so you may have extra shoes available for children who come into the center without them. You may also wish to require parents to bring shoes since all children must be taken outside daily, weather permitting. Due to the many trees hanging over your playgrounds, large nuts and gumballs which often fall to the ground may cause children without shoes to injure their feet as they move around. Rated License Information Your facility’s three-year rated license reassessment was due in May 2022 but was not completed due to reassessments being voluntary under the “hold harmless” state. As discussed today, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you expressed interest in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I encouraged you to review handouts from www.ncrlap.org for things you can do during your planning year. You may also contact ncrlap@uncg.edu if you wish to learn more about outreach assessments. As discussed, outreach assessments may be requested prior to the start of your planning year, and will be conducted by NCRALP staff, but scores will not be shared with anyone and will not “count.” This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You may also wish to work with the Columbus County Partnership for Children or Region 4 CCR&R staff to assist with ERS preparation. Regarding Education standards, I shared with you that J. Hardie, D. Dowless and any new staff members who have completed Early Childhood coursework must register for DCDEE WORKS accounts, apply for positions and submit official transcripts for evaluation. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders Due to the nature of violations cited today, an unannounced follow-up visit will be conducted in the near future. In addition, if the compliance history falls below 75%, Administrative Action may be recommended. An approved fire inspection must be obtained by August 31, 2023, and a sanitation inspection must be conducted by September 20, 2023. I encourage you to check your Incident Log at least weekly to ensure all Incident Reports are recorded as required. At the end of this visit, documentation was completed electronically, reviewed with you, and emailed to the facility. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: ENCHANTING TREE LEARNING CENTER Facility ID: 24000146 Consultant: AMY WANGLER Operation Type: Center Case Number: Visit Date: 7/12/2023 Number Present: 66 Completed Date: 7/12/2023 Age: From 0 To 12 Total Minutes: 205 Time In: 09:45 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This facility currently operates with a Three Star license issued February 9, 2023, earning 4 points in Education, 2 points in Program Standards and 1 Quality Point. Restrictions on the permit include: a first shift capacity of 100 children 0-12 years of age and meets enhanced space. Restrictions were in compliance today. The status of the corporation which owns the facility, Enchanting Learning Center, LLC, was verified as current and active on June 19, 2023. The last annual compliance visit was conducted August 23, 2022. A Superior sanitation rating was earned September 20, 2022, and a fire inspection was conducted August 31, 2022; the facility was approved for day time care only. Prior to the visit, the facility had an eighteen-month compliance history score of 76%. Office assistant, D. Pierce, was present and available for consultation today. Ms. Pierce stated Administrator S. Clemmons was on vacation. Six indoor and three outdoor spaces are approved for use by children. Upon arrival, Ms. Pierce was observed sitting in her car in the parking lot, however she entered the building right before I did. As I walked in the building, I observed one of the staff members assigned to preschool children on the playground come inside for a few minutes, leaving the other staff member outside alone with the children. Next, I observed the staff member assigned to Space #3 leave school age children unattended as she also walked down the hall to get something. Preschool children from Spaces #1 and 2 were observed on the playground behind the building, using riding toys and climbing structures. School age children were observed in free choice activities including building with Legos, pretending to do hair with dolls, playing in the dramatic play kitchen and coloring with markers and crayons. Infants in Space #6 were observed in individual sleeping, feeding and diaper changing routines, as well as play activities in bouncers and on the floor. Safe sleep practices including documentation were monitored and in compliance today. Children one and two years of age were observed on a different fenced in playground, using swings and push toys. Children two years of age in Space #4 were observed in free choice activities including building with blocks and pretending to cook in the dramatic play kitchen. Lunch served later consisted of breaded fish sticks, cole slaw, pineapple and milk. After lunch, children one through five years of age enrolled in Spaces #1, 2 4 and 5 were observed in rest time routines. They rested on appropriately spaced cots with individual linens. Lights were dimmed and soft music played. School age children in Space #3 were observed helping to clean up after lunch and preparing for outside time while the younger children slept. One new staff member has been hired since the Routine Unannounced visit conducted February 8, 2023, and two additional staff members who were previously employed have returned since that date. Files were monitored today. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was observed alone on the playground with 24 children three to five years of age for a few minutes when the other staff member assigned to the group came inside. GS 110-91(7);.0713(a-d) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two protruding bolts and ten nails with the pointed ends exposed were observed in equipment on the playground used by children two years of age. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two prescription eye drop bottles were observed in an unlocked cabinet in the kitchen. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. An incomplete permission form for topical ointment was observed in Space #5. 10A NCAC 09 .0803(4)(6-9) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. Per staff member report, two children were given eye drops yesterday and it was not recorded. .0803(13)(a-e); .2318(3) 853 Incident logs were not completed and maintained as required. Only one incident report has been logged since December 19, 2022. Two incident reports dated December 21, 2022 and March 6, 2023 were observed on file. .0802(g)(1-6) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several broken pieces of plastic toys were observed scattered around the playground used by children two years of age. 10A NCAC 09 .0604(p) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member who began employment July 11, 2023 did not have a medical report on file. (repeated from 8/23/22) 10A NCAC 09 .0701(a) 1424 School-aged children were not adequately supervised. Shortly after the visit began, the staff member assigned to school age children left them unattended in Space #3 for several minutes. (repeated from 2/8/23) .2506(d)(1-3) A compliance letter including detailed information about how all violations have been corrected must be received by July 26, 2023. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance Regarding Violations Cited Child Care Rules required that all children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care. Staff may never leave children unattended, even if just for a few minutes, unless a true emergency necessitates it. As discussed, supervision is paramount to quality child care as it is basic to the safety of children and the prevention of injury. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed, or inappropriate behavior. Maintaining staff/child ratios at all times is also essential to the health and safety of children. Today I reminded staff members that they should be fully prepared for the day’s activities prior to going into classrooms, and that if they need to leave children to get something or attend to personal needs they should ensure someone can replace them so that supervision and ratios are still maintained. Extra staff members were available to cover today, and if they had been asked to step in the violations could have been avoided. I strongly urge you to review policies and procedures for maintaining compliance with supervision and staff/child ratios with all staff members to avoid future violations. In addition, consequences for non-compliance should be set and enforced. As discussed, Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Broken plastic may cause a child to pinch or possibly cut their fingers. When toys become broken, they must be removed from the play area. In addition, playgrounds should be checked for protrusions daily. Protrusions are considered safety hazards as children may trip over them, fall on them or get punctured. Bolts should be hammered down flush with the border and sharp nails should be removed, repaired or made inaccessible immediately to avoid injury. Remember to send pictures with your compliance letter to verify hazards have been removed. Complete written instructions for prescription and over-the-counter medication, including topical ointments, is required by Child Care Rules. When parents bring in medication, I strongly urge you to ensure the correct forms are completed with all required information. You should also ensure staff members have access to the instructions and to forms needed to log administration as required. Today I showed you the correct form to use for prescription medication as well as the log form. Remember to send copies of completed forms for W. Williams, J. Turner and H. Evans to verify compliance. When new staff members are hired or return to employment after having been previously employed, you should use the Staff File Checklist to ensure all required documents are on file within required timeframes. Several items including health information are required prior to employment or on the first day, so you must ensure you have at least those items on file prior to letting staff members work. When staff members were previously employed, you must ensure that medical reports and TB test results were completed within the previous 12 months, as you want to ensure all information is still accurate. Remember to send a medical report for S. Worley to verify compliance. Technical Assistance Technical assistance was also provided today regarding children’s use of personal tablets while they are at your program. As discussed, when screen time is offered on any visual device, it must be used to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development (NCFELD), limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child, and documented on a cumulative log or activity plan available for review by the Division. You may use the sample screen time log from the DCDEE website to document usage moving forward. Today I also suggested that you request parent donations of shoes that children have outgrown, or purchase some inexpensive children’s shoes from consignment stores so you may have extra shoes available for children who come into the center without them. You may also wish to require parents to bring shoes since all children must be taken outside daily, weather permitting. Due to the many trees hanging over your playgrounds, large nuts and gumballs which often fall to the ground may cause children without shoes to injure their feet as they move around. Rated License Information Your facility’s three-year rated license reassessment was due in May 2022 but was not completed due to reassessments being voluntary under the “hold harmless” state. As discussed today, your facility has been assigned to “Cohort 2” and will have the year of 7/1/24-6/30/25 to plan for reassessment, with the year of 7/1/25-6/30/26 to have your reassessment completed. As you expressed interest in having the Environment Rating Scales (ERS) conducted as part of the reassessment process, I encouraged you to review handouts from www.ncrlap.org for things you can do during your planning year. You may also contact ncrlap@uncg.edu if you wish to learn more about outreach assessments. As discussed, outreach assessments may be requested prior to the start of your planning year, and will be conducted by NCRALP staff, but scores will not be shared with anyone and will not “count.” This may be a good opportunity for practice and assistance with recognizing program strengths and areas of need. You may also wish to work with the Columbus County Partnership for Children or Region 4 CCR&R staff to assist with ERS preparation. Regarding Education standards, I shared with you that J. Hardie, D. Dowless and any new staff members who have completed Early Childhood coursework must register for DCDEE WORKS accounts, apply for positions and submit official transcripts for evaluation. It appears that you are maintaining compliance with Four Points in Education based on your current enrollment, however you will want to ensure all staff members have updated WORKS accounts so you can maintain staffing percentages if your enrollment were to increase. Please let me know if you have any questions about Education standards. Reminders Due to the nature of violations cited today, an unannounced follow-up visit will be conducted in the near future. In addition, if the compliance history falls below 75%, Administrative Action may be recommended. An approved fire inspection must be obtained by August 31, 2023, and a sanitation inspection must be conducted by September 20, 2023. I encourage you to check your Incident Log at least weekly to ensure all Incident Reports are recorded as required. At the end of this visit, documentation was completed electronically, reviewed with you, and emailed to the facility. Please remember it is your responsibility to comply with all child care rules and requirements at all times. If you have questions or need assistance please feel free to contact me at 910-338-7038 or amy.wangler@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times