10A NCAC 09 .0601 · Violation

Name of Operation: KINDERCARE LEARNING CENTER WENDELL FALLS Facility ID: 92003647 Consultant: KIMBERLY WIMBERLY Operation Type: Center Case Number: Visit Date: 5/16/2024 Number Present: 118 Completed Date: 5/16/2024 Age: From 0 To 5 Total Minutes: 95 Time In: 10:15 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of todays unannounced visit was to monitor child care requirements during a routine unannounced visit. Today’s visit was conducted with newly assigned Administrator to the center, Erica Smith. I reviewed the NC Secretary of State’s website and the owner of the facility, Kindercare Education, LLC is listed as current-active as of 5-16-24. Program requirements The following items were observe posted: first aid poster, license, no smoking sign, summary of the law and emergency care plan. The indoor environment was monitored for safety I did observe a bottle of essential oil room spray sitting on a cabinet accessible to the children in the 4-5 year old classroom. The bottle was moved to a cabinet 5 feet off of the floor and violation was corrected during the visit. I reminded staff to always pay attention to items and look for the “Keep Out of Reach of Children” warning. Daily arrival and departure times of the children are documented on an electronic program as the children enter the center as well as in each classroom. All space used by the children were adequately heated and cooled. An incident log is stored in the Director’s office. The last fire inspection conducted was on 9-15-23 and the last Sanitation inspection was conducted on 12-1-23. Fire and EPR drills as well as outdoor playground inspections were all current and on file. Staff Records: I monitored two new staff files who were hired since the last annual visit during my visit today. Staff files were current and observed to be in compliance. Staff/Child Ratios and Supervision: During todays visit I observed the children playing in centers and some were having circle time. Two other groups of children were playing outside on the playground in the fenced areas. The Infants were being changed and having tummy time. One Infant was observed napping in a crib. Sleeping baby checks were monitored and observed to be in compliance. Supervision was observed being maintained. Medications and Hazardous Products: All hazardous products were either locked up or placed out of reach of the children. A spot check was conducted on diaper creams and observed to be in compliance. One violation regarding safe environment was observed today and also corrected during the visit. No further action is needed. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A bottle of essential oil room spray was located on a shelf accessible to the children. 10A NCAC 09 .0601(a) If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: KINDERCARE LEARNING CENTER WENDELL FALLS Facility ID: 92003647 Consultant: NICOLE MILLER Operation Type: Center Case Number: 0224-395A Visit Date: 3/6/2024 Number Present: 91 Completed Date: 3/6/2024 Age: From 0 To 5 Total Minutes: 198 Time In: 12:48 PM Time Out: 04:06 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Carrie Goodall, interim director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Goodall and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member who is responsible for three-year-old children is threatening to withhold a second helping of food and throw away their art work as a form of punishment. A different staff member responsible for a group of three-year-old children, quickly pulled a child by their forearm away from another child, in an effort to prevent that child from getting kicked in the face, which resulted in the child sustaining nursemaid's elbow. G.S. 110-91(10) Violations must be corrected immediately. Within one week, 3/13/24, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me. If the operator fails to correct any documented violations within the established time period, the Division of Child Development may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). You may contact me, Nicole Miller, Investigations Consultant, at 919-397-8451 or Nicole.p.miller@dhhs.nc.gov. Ms. Sheronda Harris, Supervisor, may be contacted at sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0514 · Violation

Name of Operation: KINDERCARE LEARNING CENTER WENDELL FALLS Facility ID: 92003647 Consultant: KIMBERLY WIMBERLY Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 119 Completed Date: 1/3/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:45 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to inspect the facility for compliance with child care requirements during a full compliance monitoring visit. The center currently operates with a Special Provisional license which was issued as the result of an Administrative Action for the timeframe of 7-28-23 to 1-28-24. The center is approved for 145 children ages 0-12. My visit was conducted with Dr. Jeffrey Ingram, Director. During today’s visit an assessment of Child Care Requirements was conducted, inspecting all space used by children. Upon arrival to the program today, the children were observed participating in various activities and some were outside playing. The Infants were being fed, changed and having tummy time. Sleeping baby checks were monitored for all Infants age 0-12 months and were observed to be in compliance. For outside time, the children play in fenced areas. Staff and training worksheets were reviewed during my visit. There have been no new staff to the center since the last annual compliance visit which was conducted on 11-16-23. Ten children’s files were monitored and observed to be in compliance. I inspected the facilities posted information such as the license, EMC plan, emergency telephone numbers, staff/ratio sheets, allergy lists, etc. and all were observed to be in compliance. Fire drills, EPR drills and outdoor playground inspections were all current and on file. Fire and sanitation inspections were also current and on file. The EPR Plan was also current and on file. *****Violations: Seven (7) violations regarding staff files were observed during my visit today. A corrective action letter stating how each violation was corrected is due to me no later than January 17, 2024 and can be e-mailed or mailed to me at the contact information at the end of this report. Please remember to address each violation individually and indicate your center name and ID number. Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Eleven staff did not have documentation on file that the EMC Plan was reviewed annually. 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Ten staff did not have a current annual health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Ten staff did not have updated emergency information on file. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Eleven staff did not have a current staff development plan on file. 10A NCAC 09 .0514(f) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Twelve staff did not have documentation on file that the EPR Plan was reviewed annually. .0607(f) Rated License: Staff education will also be reviewed as we transition you off of the Special Provisional License. I will review all staff in WORKS and contact you with the outcome. The center does not desire to pursue scales at this time but may at a later date. We also discussed that staff files, especially for the staff who have been employed longer need to be organized. Dr. Ingram stated he has been working on this task and will continue doing this. Contact me with questions at: Kim.Wimberly@dhhs.nc.gov PO BOX 609 Knightdale, NC 27545 919-819-9387 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0802 · Violation

Name of Operation: KINDERCARE LEARNING CENTER WENDELL FALLS Facility ID: 92003647 Consultant: KIMBERLY WIMBERLY Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 119 Completed Date: 1/3/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:45 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to inspect the facility for compliance with child care requirements during a full compliance monitoring visit. The center currently operates with a Special Provisional license which was issued as the result of an Administrative Action for the timeframe of 7-28-23 to 1-28-24. The center is approved for 145 children ages 0-12. My visit was conducted with Dr. Jeffrey Ingram, Director. During today’s visit an assessment of Child Care Requirements was conducted, inspecting all space used by children. Upon arrival to the program today, the children were observed participating in various activities and some were outside playing. The Infants were being fed, changed and having tummy time. Sleeping baby checks were monitored for all Infants age 0-12 months and were observed to be in compliance. For outside time, the children play in fenced areas. Staff and training worksheets were reviewed during my visit. There have been no new staff to the center since the last annual compliance visit which was conducted on 11-16-23. Ten children’s files were monitored and observed to be in compliance. I inspected the facilities posted information such as the license, EMC plan, emergency telephone numbers, staff/ratio sheets, allergy lists, etc. and all were observed to be in compliance. Fire drills, EPR drills and outdoor playground inspections were all current and on file. Fire and sanitation inspections were also current and on file. The EPR Plan was also current and on file. *****Violations: Seven (7) violations regarding staff files were observed during my visit today. A corrective action letter stating how each violation was corrected is due to me no later than January 17, 2024 and can be e-mailed or mailed to me at the contact information at the end of this report. Please remember to address each violation individually and indicate your center name and ID number. Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Eleven staff did not have documentation on file that the EMC Plan was reviewed annually. 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Ten staff did not have a current annual health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Ten staff did not have updated emergency information on file. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Eleven staff did not have a current staff development plan on file. 10A NCAC 09 .0514(f) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Twelve staff did not have documentation on file that the EPR Plan was reviewed annually. .0607(f) Rated License: Staff education will also be reviewed as we transition you off of the Special Provisional License. I will review all staff in WORKS and contact you with the outcome. The center does not desire to pursue scales at this time but may at a later date. We also discussed that staff files, especially for the staff who have been employed longer need to be organized. Dr. Ingram stated he has been working on this task and will continue doing this. Contact me with questions at: Kim.Wimberly@dhhs.nc.gov PO BOX 609 Knightdale, NC 27545 919-819-9387 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KINDERCARE LEARNING CENTER WENDELL FALLS Facility ID: 92003647 Consultant: KIMBERLY WIMBERLY Operation Type: Center Case Number: Visit Date: 11/16/2023 Number Present: 112 Completed Date: 11/16/2023 Age: From 0 To 5 Total Minutes: 110 Time In: 09:40 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to inspect the facility for compliance with child care requirements during your annual compliance visit. The center currently operates with a Special Provisional license issued on 7-28-23. The license as well as a copy of the Administrative Action is posted in the entry foyer. The center is approved for 145 children ages 0-12. My visit was conducted with Dr. Jeff Ingram, Director. During today’s visit an assessment of Child Care Requirements was conducted, inspecting all space used by children. Upon arrival to the program today, the children were observed participating in various activities and some were outside playing. The Infants were being fed, changed and having tummy time. Sleeping baby checks were monitored for all Infants age 0-12 months and were observed to be in compliance. I did observe there was a tube of diaper powder in one of the classrooms which was not labeled. There was a permission slip but the name brand of the powder was not indicated on the form so it is unknown if that was the correct diaper powder. Dr. Ingram removed the diaper powder and will check with the child’s parent and have them update the permission slip. We also discussed as a reminder that powders are considered a lung/eye irritant and use is not encouraged. Staff and training worksheets were completed by Director and submitted to me during today's visit. There have been no new staff hired since my last visit to the center in June 2023. Criminal background qualifying letters were current and on file for all staff. Children's files were monitored and there was one child who did not have a health assessment on file. The child had a doctor’s visit summary in their file but it did not capture all of the information required. I inspected the facilities posted information such as the license, EMC plan, emergency telephone numbers, staff/ratio sheets, allergy lists, etc. and all were observed to be in compliance. Fire drills, EPR drills and outdoor playground inspections were all current and on file. Fire and sanitation inspections were also current and on file. The EPR Plan was also current and on file and was updated 6-13-23. *****Violations: One violation of child care requirements regarding diaper creams was observed during my visit today. A corrective action letter stating the violation was corrected is due to me no later than November 30, 2023 and can be e-mailed or mailed to me at the contact information at the end of this report. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. There was a tube of diaper powder observed in a classroom which was not labeled and did not have a permission slip with the name of the diaper powder on file. 10A NCAC 09 .0803(4)(6-9) Contact me with questions at: Kim.Wimberly@dhhs.nc.gov PO BOX 609 Knightdale, NC 27545 919-819-9387 http://ncchildcaresearch.dhhs.state.nc.us If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.