Long'S Chapel Child Enrichment Center

10A NCAC 09 .0902 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3203 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3205 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3207 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3219 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3221 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3222 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 65 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, assisted me with the items I needed. A walkthrough of all classrooms was conducted unaccompanied. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one (81) percentage as of 03/12/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/12/2026. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 11, 2026. The last shelter-in-place drill was practiced on March 06, 2026. The last playground inspection was documented on February 11, 2026 The last fire inspection was approved on July 01, 2025. The last sanitation inspection was conducted on February 19, 2026 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Lead water testing was completed on January 07, 2026. Lead paint and asbestos testing was noted survey review by RTI. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today and was approved by Barbara Jefferys on November 06, 2025. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the groups with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds during lunch which consisted of lasagna, salad, tropical fruit and milk. All items listed on the posted menu were the items that were served. I observed the group with the three-through-four-year-olds playing with play dough and inside free play in centers. Infants were observed preparing for nap, routine care needs, and lunch. The NCPREK group was observed transitioning from the restroom to lunch, and lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ During today’s visit I was able to monitor staff to child ratio for all classrooms and noted the violation written during the compliant visit conducted on as corrected. You also reported today that since the violation you have implemented a new tracking system for staff to ensure you have adequate staffing to cover staff to child ratio throughout the whole day especially in the mornings. You reported that you have several members that are coming in about 15 minutes earlier. The following violations were written: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In the classroom for infants and in the classroom for children 11 months through one year of age the written feeding plans were not posted as required. 10A NCAC 09 .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #134, two-through-three year old classroom, there was a bottle of a staff member's Kaopectate stored in an unlocked drawer. In space #133, three-through-four-year-old classroom there were several bottles of sunscreen being stored in a unlocked drawer that was less than feet above the floor. 15A NCAC 18A .2820(d) 1041 Prior to employment a Criminal Background Check was not completed. The pastor of the church has not completed the process for a Criminal Background Check as required. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. The pastor of the church has not completed the process for a valid qualification letter as required. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance Provided: Item #841 this item was corrected during my visit today by locking the drawers the items were being stored in. As we discussed today, sunscreens are not required to be locked as long as they are stored at least five (5) feet above the floor. If you choose to store them below five (5) feet then they must be stored in a locked cabinet or drawer. Staff medications should be labeled as staff and stored in a locked cabinet or drawer of left in the staff member’s car. Item #540 this item was corrected during today’s visit by staff posting the feeding plans in spaces used by the children. Item #1041 and Item #1757 C. Westmoreland must complete the Criminal Records Background check immediately. Mr. Westmoreland cannot be in the spaces used by the children during operating hours until he has received his qualification letter. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 26, 2026 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah. Upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail, Clyde NC 29721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Today we scheduled a TA visit to review the QRIS modernization system with you in detail on March 24, 2026 at 10:00 am. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during your scheduled TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Today we reviewed the Family and Community Engagement Standards checklist with the options a program can choose from. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Reminder: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 0226-178L Visit Date: 3/3/2026 Number Present: 56 Completed Date: 3/3/2026 Age: From 0 To 5 Total Minutes: 235 Time In: 08:05 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized typed generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, due to connectivity issues. An electronic computerized copy of the visit summary was emailed to you. The administrator assisted me today with requested paperwork for review. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-two percent (82%) as of 03/02/2026. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include first shift, meets enhanced space and meets enhanced ratios. The facility operates an approved NC PRE-K identified classroom. The complaint was received by the Division of Child Development and Early Education on 02/19/2026 and sent to me on 02/19/2026. Allegations within the report included the following: * The facility classrooms are out of compliance regarding ratio between the hours of 8:00am-8:30am. *There were concerns that the toddler classroom combined during snack time and are not in staff to child ratio. In addition to addressing the allegation regarding staff/child ratio the following areas were monitored as well: supervision, group size, use of licensed space, space capacity, permit restrictions, license posted, and daily sign-in and sign sheets. During today’s walkthrough, staff were observed engaged in direct caregiving activities, such as: sitting with children during breakfast, which included waffles, bacon, apple juice and milk. Staff were also observed sitting on the floor and playing with infants, rocking infants, feeding infants, assisting children with handwashing, assisting children transitioning to breakfast and transitioning children to the outside area. Additionally, arrival of several children was observed. Ms. Knox was not available to conduct the walkthrough with me as she was needed for other things. Allegation: 2/18/2026 in the classroom assigned to toddler #1, there were 8 children with one (1) staff from 8-8:30am. During my visit today I reviewed attendance records, sign in and sign out sheets for children in all classrooms, and staff time sheet information for 02/18/2026 and for today 03/03/2026. I spoke with Jeana Lear, Administrative Assistant, regarding the staff attendance and enrollment on 02/18/2026. Based on the information reviewed today on 02/18/2026 there were five (5) staff members that were absent. Ms. Knox was not present on this day. Ms. Lear arrived at the facility at 11:00am. Based on the staff time sheets and the children’s sign in/sign out sheets and staff interview on 02/18/2026 the Twos #1 classroom and Twos #2 classroom were combined from 7:30 am-8:21am. Five (5) children two -years-age from Twos #1 signed in between 7:40 am -7:51am. Six (6) children two-years-of-age from the Twos #2 classroom were signed in from 7:38 am-8:15am. The combined classroom was out of ratio, which is one (1) staff to nine (9) two-year-old children, when the last two (2) children were signed in at 8:15am with eleven (11) two-year-olds present with one (1) staff. A staff member arrived at the facility at 8:21am. The classroom remained combined and were in staff to child ratio for the rest of the day with two (2) staff members. In the infant classroom on 02/18/2026, there were four (4) infants present between 7:30 am-8:20am with one (1) staff. Two (2) additional infants were signed in at 8:20 am. The second member arrived at the facility at 8:21 am. Leaving the staff out of staff to child ratio from 8:20am-8:21am. During my walkthrough today all classrooms were in staff to child ratio. The infant classroom had six (6) children present with one (1) teacher and one (1) floater. The Toddlers #One classroom had four (4) children present with one (1) staff member (administrative assistant). The Toddler #Two classroom had four (4) children with one (1) teacher. As I was leaving the classroom another teacher arrived. The Two’s #One classroom had six (6) children with two (2) teachers and the Two’s #Two classroom had two (2) children with two (2) teachers. The Three’s classroom had three (3) two-year olds present and five (5) three-year-olds present with one (1) teacher. As I was leaving the classroom the other teacher arrived giving that classroom two (2) teachers. In the Four’s classroom there were six (6) three-year-old children and two (2) four-year-olds present with one (1) teacher. In the NCPRE-K classroom there were nine (9) four-year-olds and eight (8) five-year-olds present with two (2) teachers. Based on the information gathered today through review of sign in/sign out sheets, staff time sheets, and staff report the allegation regarding staff to child ratio on 02/18/2026 was substantiated. Allegation: One caregiver was caring for both toddler classrooms during snack time. During this visit I spoke with the teachers that work in the toddler classrooms regarding caring for more than one (1) group of toddlers. It was reported that there have been times in which the classrooms will be combined at the end of the day during snack time but is always what ratio allows or there are at least two (2) staff members present. Based on the information gathered today through staff interview this allegation of staff to child ratio was not substantiated. The following violation was documented during today’s visit: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. On 02/18/2026 enhanced staff to child ratio was not met for the classroom with infants. On this day there one was one (1) teacher to six (6) infants from 8:20am-8:21am. For the classroom with two year old children there were eleven (11) children with one (1) staff from 8:15am-8:21am. 10A NCAC 09 .2818 Technical assistance was provided as follows: Item 1756 Today, I spoke with several staff members regarding the procedure if they are concerned that they may go over the allowed staff to child ratio prior to the second staff member arriving. It was reported that as soon as they reach the maximum number allowed they radio for help and someone comes to the classroom to help until the second staff member arrives. I observed this practice in two separate classrooms when I arrived. The Toddler #One and the Toddler #Two classrooms were combined in the Toddler #Two classroom as I was entering the classroom a parent was dropping off their child. The teacher radioed that her seventh child was arriving and that she needed assistance. Before the parent left the classroom there was a second staff member in the classroom. At that point the two classrooms were divided and the Toddler #One classroom was taken to their classroom. In the infant room the teacher had reached her maximum allowed and had radioed for assistance. When I made my walkthrough of that space the floater was in the classroom assisting until the second teacher arrived. You reported today that moving forward you will ensure that there is enough staff on site to help cover in the mornings. As we discussed today 02/18/26 was an unusual day with the amount of staff being absent. If this occurs again you will ask other staff to come in earlier if need be. Achieving Compliance: The facility received a violation regarding staff to child ratio today. A follow-up visit will be conducted in the near future to determine if staff to child ratio is being met. Based on today’s findings, this child care facility received a substantiated complaint regarding staff to child ratio. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 18, 2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 0226-178L Visit Date: 3/3/2026 Number Present: 56 Completed Date: 3/3/2026 Age: From 0 To 5 Total Minutes: 235 Time In: 08:05 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized typed generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, due to connectivity issues. An electronic computerized copy of the visit summary was emailed to you. The administrator assisted me today with requested paperwork for review. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-two percent (82%) as of 03/02/2026. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include first shift, meets enhanced space and meets enhanced ratios. The facility operates an approved NC PRE-K identified classroom. The complaint was received by the Division of Child Development and Early Education on 02/19/2026 and sent to me on 02/19/2026. Allegations within the report included the following: * The facility classrooms are out of compliance regarding ratio between the hours of 8:00am-8:30am. *There were concerns that the toddler classroom combined during snack time and are not in staff to child ratio. In addition to addressing the allegation regarding staff/child ratio the following areas were monitored as well: supervision, group size, use of licensed space, space capacity, permit restrictions, license posted, and daily sign-in and sign sheets. During today’s walkthrough, staff were observed engaged in direct caregiving activities, such as: sitting with children during breakfast, which included waffles, bacon, apple juice and milk. Staff were also observed sitting on the floor and playing with infants, rocking infants, feeding infants, assisting children with handwashing, assisting children transitioning to breakfast and transitioning children to the outside area. Additionally, arrival of several children was observed. Ms. Knox was not available to conduct the walkthrough with me as she was needed for other things. Allegation: 2/18/2026 in the classroom assigned to toddler #1, there were 8 children with one (1) staff from 8-8:30am. During my visit today I reviewed attendance records, sign in and sign out sheets for children in all classrooms, and staff time sheet information for 02/18/2026 and for today 03/03/2026. I spoke with Jeana Lear, Administrative Assistant, regarding the staff attendance and enrollment on 02/18/2026. Based on the information reviewed today on 02/18/2026 there were five (5) staff members that were absent. Ms. Knox was not present on this day. Ms. Lear arrived at the facility at 11:00am. Based on the staff time sheets and the children’s sign in/sign out sheets and staff interview on 02/18/2026 the Twos #1 classroom and Twos #2 classroom were combined from 7:30 am-8:21am. Five (5) children two -years-age from Twos #1 signed in between 7:40 am -7:51am. Six (6) children two-years-of-age from the Twos #2 classroom were signed in from 7:38 am-8:15am. The combined classroom was out of ratio, which is one (1) staff to nine (9) two-year-old children, when the last two (2) children were signed in at 8:15am with eleven (11) two-year-olds present with one (1) staff. A staff member arrived at the facility at 8:21am. The classroom remained combined and were in staff to child ratio for the rest of the day with two (2) staff members. In the infant classroom on 02/18/2026, there were four (4) infants present between 7:30 am-8:20am with one (1) staff. Two (2) additional infants were signed in at 8:20 am. The second member arrived at the facility at 8:21 am. Leaving the staff out of staff to child ratio from 8:20am-8:21am. During my walkthrough today all classrooms were in staff to child ratio. The infant classroom had six (6) children present with one (1) teacher and one (1) floater. The Toddlers #One classroom had four (4) children present with one (1) staff member (administrative assistant). The Toddler #Two classroom had four (4) children with one (1) teacher. As I was leaving the classroom another teacher arrived. The Two’s #One classroom had six (6) children with two (2) teachers and the Two’s #Two classroom had two (2) children with two (2) teachers. The Three’s classroom had three (3) two-year olds present and five (5) three-year-olds present with one (1) teacher. As I was leaving the classroom the other teacher arrived giving that classroom two (2) teachers. In the Four’s classroom there were six (6) three-year-old children and two (2) four-year-olds present with one (1) teacher. In the NCPRE-K classroom there were nine (9) four-year-olds and eight (8) five-year-olds present with two (2) teachers. Based on the information gathered today through review of sign in/sign out sheets, staff time sheets, and staff report the allegation regarding staff to child ratio on 02/18/2026 was substantiated. Allegation: One caregiver was caring for both toddler classrooms during snack time. During this visit I spoke with the teachers that work in the toddler classrooms regarding caring for more than one (1) group of toddlers. It was reported that there have been times in which the classrooms will be combined at the end of the day during snack time but is always what ratio allows or there are at least two (2) staff members present. Based on the information gathered today through staff interview this allegation of staff to child ratio was not substantiated. The following violation was documented during today’s visit: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. On 02/18/2026 enhanced staff to child ratio was not met for the classroom with infants. On this day there one was one (1) teacher to six (6) infants from 8:20am-8:21am. For the classroom with two year old children there were eleven (11) children with one (1) staff from 8:15am-8:21am. 10A NCAC 09 .2818 Technical assistance was provided as follows: Item 1756 Today, I spoke with several staff members regarding the procedure if they are concerned that they may go over the allowed staff to child ratio prior to the second staff member arriving. It was reported that as soon as they reach the maximum number allowed they radio for help and someone comes to the classroom to help until the second staff member arrives. I observed this practice in two separate classrooms when I arrived. The Toddler #One and the Toddler #Two classrooms were combined in the Toddler #Two classroom as I was entering the classroom a parent was dropping off their child. The teacher radioed that her seventh child was arriving and that she needed assistance. Before the parent left the classroom there was a second staff member in the classroom. At that point the two classrooms were divided and the Toddler #One classroom was taken to their classroom. In the infant room the teacher had reached her maximum allowed and had radioed for assistance. When I made my walkthrough of that space the floater was in the classroom assisting until the second teacher arrived. You reported today that moving forward you will ensure that there is enough staff on site to help cover in the mornings. As we discussed today 02/18/26 was an unusual day with the amount of staff being absent. If this occurs again you will ask other staff to come in earlier if need be. Achieving Compliance: The facility received a violation regarding staff to child ratio today. A follow-up visit will be conducted in the near future to determine if staff to child ratio is being met. Based on today’s findings, this child care facility received a substantiated complaint regarding staff to child ratio. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 18, 2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 0226-178L Visit Date: 3/3/2026 Number Present: 56 Completed Date: 3/3/2026 Age: From 0 To 5 Total Minutes: 235 Time In: 08:05 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized typed generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, due to connectivity issues. An electronic computerized copy of the visit summary was emailed to you. The administrator assisted me today with requested paperwork for review. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-two percent (82%) as of 03/02/2026. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include first shift, meets enhanced space and meets enhanced ratios. The facility operates an approved NC PRE-K identified classroom. The complaint was received by the Division of Child Development and Early Education on 02/19/2026 and sent to me on 02/19/2026. Allegations within the report included the following: * The facility classrooms are out of compliance regarding ratio between the hours of 8:00am-8:30am. *There were concerns that the toddler classroom combined during snack time and are not in staff to child ratio. In addition to addressing the allegation regarding staff/child ratio the following areas were monitored as well: supervision, group size, use of licensed space, space capacity, permit restrictions, license posted, and daily sign-in and sign sheets. During today’s walkthrough, staff were observed engaged in direct caregiving activities, such as: sitting with children during breakfast, which included waffles, bacon, apple juice and milk. Staff were also observed sitting on the floor and playing with infants, rocking infants, feeding infants, assisting children with handwashing, assisting children transitioning to breakfast and transitioning children to the outside area. Additionally, arrival of several children was observed. Ms. Knox was not available to conduct the walkthrough with me as she was needed for other things. Allegation: 2/18/2026 in the classroom assigned to toddler #1, there were 8 children with one (1) staff from 8-8:30am. During my visit today I reviewed attendance records, sign in and sign out sheets for children in all classrooms, and staff time sheet information for 02/18/2026 and for today 03/03/2026. I spoke with Jeana Lear, Administrative Assistant, regarding the staff attendance and enrollment on 02/18/2026. Based on the information reviewed today on 02/18/2026 there were five (5) staff members that were absent. Ms. Knox was not present on this day. Ms. Lear arrived at the facility at 11:00am. Based on the staff time sheets and the children’s sign in/sign out sheets and staff interview on 02/18/2026 the Twos #1 classroom and Twos #2 classroom were combined from 7:30 am-8:21am. Five (5) children two -years-age from Twos #1 signed in between 7:40 am -7:51am. Six (6) children two-years-of-age from the Twos #2 classroom were signed in from 7:38 am-8:15am. The combined classroom was out of ratio, which is one (1) staff to nine (9) two-year-old children, when the last two (2) children were signed in at 8:15am with eleven (11) two-year-olds present with one (1) staff. A staff member arrived at the facility at 8:21am. The classroom remained combined and were in staff to child ratio for the rest of the day with two (2) staff members. In the infant classroom on 02/18/2026, there were four (4) infants present between 7:30 am-8:20am with one (1) staff. Two (2) additional infants were signed in at 8:20 am. The second member arrived at the facility at 8:21 am. Leaving the staff out of staff to child ratio from 8:20am-8:21am. During my walkthrough today all classrooms were in staff to child ratio. The infant classroom had six (6) children present with one (1) teacher and one (1) floater. The Toddlers #One classroom had four (4) children present with one (1) staff member (administrative assistant). The Toddler #Two classroom had four (4) children with one (1) teacher. As I was leaving the classroom another teacher arrived. The Two’s #One classroom had six (6) children with two (2) teachers and the Two’s #Two classroom had two (2) children with two (2) teachers. The Three’s classroom had three (3) two-year olds present and five (5) three-year-olds present with one (1) teacher. As I was leaving the classroom the other teacher arrived giving that classroom two (2) teachers. In the Four’s classroom there were six (6) three-year-old children and two (2) four-year-olds present with one (1) teacher. In the NCPRE-K classroom there were nine (9) four-year-olds and eight (8) five-year-olds present with two (2) teachers. Based on the information gathered today through review of sign in/sign out sheets, staff time sheets, and staff report the allegation regarding staff to child ratio on 02/18/2026 was substantiated. Allegation: One caregiver was caring for both toddler classrooms during snack time. During this visit I spoke with the teachers that work in the toddler classrooms regarding caring for more than one (1) group of toddlers. It was reported that there have been times in which the classrooms will be combined at the end of the day during snack time but is always what ratio allows or there are at least two (2) staff members present. Based on the information gathered today through staff interview this allegation of staff to child ratio was not substantiated. The following violation was documented during today’s visit: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. On 02/18/2026 enhanced staff to child ratio was not met for the classroom with infants. On this day there one was one (1) teacher to six (6) infants from 8:20am-8:21am. For the classroom with two year old children there were eleven (11) children with one (1) staff from 8:15am-8:21am. 10A NCAC 09 .2818 Technical assistance was provided as follows: Item 1756 Today, I spoke with several staff members regarding the procedure if they are concerned that they may go over the allowed staff to child ratio prior to the second staff member arriving. It was reported that as soon as they reach the maximum number allowed they radio for help and someone comes to the classroom to help until the second staff member arrives. I observed this practice in two separate classrooms when I arrived. The Toddler #One and the Toddler #Two classrooms were combined in the Toddler #Two classroom as I was entering the classroom a parent was dropping off their child. The teacher radioed that her seventh child was arriving and that she needed assistance. Before the parent left the classroom there was a second staff member in the classroom. At that point the two classrooms were divided and the Toddler #One classroom was taken to their classroom. In the infant room the teacher had reached her maximum allowed and had radioed for assistance. When I made my walkthrough of that space the floater was in the classroom assisting until the second teacher arrived. You reported today that moving forward you will ensure that there is enough staff on site to help cover in the mornings. As we discussed today 02/18/26 was an unusual day with the amount of staff being absent. If this occurs again you will ask other staff to come in earlier if need be. Achieving Compliance: The facility received a violation regarding staff to child ratio today. A follow-up visit will be conducted in the near future to determine if staff to child ratio is being met. Based on today’s findings, this child care facility received a substantiated complaint regarding staff to child ratio. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by March 18, 2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 0226-004L Visit Date: 2/10/2026 Number Present: 67 Completed Date: 2/16/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 10:00 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of child care requirements. Due to connectivity issues, due to time constraints, the facility’s daily operation was coming to an end for the day, and administrative staff were not available due to personal obligations, a summary of the purpose of the visit to include basic details was typed and provided at the conclusion of today’s visit. This visit summary as instructed by the administrator and the operator of the child care program was reviewed with Leila Carter, afternoon administrative staff, signed by me, Sarah Upton, Child Care Consultant, and signed by Bonnie Mathis, Licensing Supervisor, during the visit. A full completed Regulatory version of the visit summary was reviewed virtually through TEAMS on 02/16/2026 at 10:00am with Pastor Chris Westmoreland, Sarah Upton, Child Care Consultant and Bonnie Mathis, Licensing Supervisor. Ms. Knox, Administrator, Jenna Lear, Administrator Assistant, Pastor Chris Westmoreland, and Leila Carter assisted at various times throughout the visit today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-three percent (83%) as of 02/10/2026. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include first shift, meets enhanced space and meets enhanced ratios. The facility operates an approved NC PRE-K identified classroom. The complaint was received by the Division of Child Development and Early Education on 02/02/2026 and sent to Ms. Upton on 02/02/2026. Additional information was provided on 02/06/2026. Allegations within the report included the following: *Required written policies were not properly maintained and provided at enrollment. *Required incident documentation may not have been properly completed, maintained, or disclosed. *The center’s “sick policy” and practices for excluding ill children were not followed on 11/7/2025. A child was not isolated from other children at pick up. *Concern a child’s individual needs were not met, while ill, and that staff were not positioned to render assistance as required by Child Care Rule .1801 on 11/7/25. In addition to addressing the allegations regarding children records, program records, supervision/staff interaction, and contagious infectious disease, the following were monitored: staff/child ratio, group size, adequate supervision, use of licensed space, space capacity, permit restrictions, and license posted. A walkthrough of the entire center was conducted to include the eight (8) classrooms in operation today. Ms. Knox accompanied us on the walkthrough of the center. A sampling of five (5) children’s files was monitored. The children’s files consisted of two (2) files of children no longer enrolled (to monitor retention requirements), one (1) enrolled random age child’s file and two (2) enrolled random files for infants. In addition, Two (2) staff files were monitored today. During today’s walkthrough, staff were observed engaged in direct caregiving activities, such as: sitting with children during mealtime, lunch included cheese pizza, fruit, salad with ranch dressing and milk. Staff were also observed assisting with diapering/pottying, rocking infants, sitting in the floor next to infants, feeding infants, cleaning the floors after lunch, assisting children with handwashing, and assisting children transitioning to naptime. Additionally, departure of children at the end of the day was observed. Allegations regarding policies (children records) addressed as follows: There are concerns the facility did not provide copies of children’s records at the time of enrollment to include the center’s Operational Policies, Discipline/Behavior Management Policy, Safe Sleep Policy, and Shaken Baby Abusive Head Trauma Policy. Allegations regarding Operational Policies: Operational policies are not shared and discussed with the parents at the time of enrollment. Parents are not given a copy of the signed operational policies as required by Child Care Rule 10A NCAC 09 .0514(b): OPERATIONAL AND PERSONNEL POLICIES (a) Each center shall have written policies that describe the operation of the center and the services that are available to parents and their children. The operational policies shall include at least the following information: (1) the days and hours the center operates; (2) the age range of the children served; (3) admission requirements and enrollment procedures; (4) parent fees and payment plan; (5) information about services provided by the center, such as number of meals served, before and after school care, and transportation; (6) items, if any, to be provided by parents; (7) a schedule of daily, weekly, and monthly cleaning duties; (8) written procedures for reporting suspected child abuse and neglect; (9) the center's discipline policy for behavior management; (10) a description of opportunities for parent participation; and (11) nutrition policies. (b) Operational policies shall be discussed with parents on or before the child's first day of attendance in the center. A copy of the policies shall be given to the parents on or before the child's first day of attendance and the parents shall be notified in writing of all changes in policy. During today’s visit the facility’s current operational policies known as the “Family Handbook” dated December 2025 and the previous version dated August 2025 was reviewed. A copy of both handbooks was provided today. In the five (5) children’s files reviewed the signed acknowledgement statement that parents have received a copy of the Family Handbook was on file. Each signed statement aligned with the child’s enrollment date. The administrator reported that each family receives a hard copy and each parent signs an acknowledgement they receive a copy of the Family Handbook at the time of enrollment. Ms. Knox and Ms. Lear reported, when updates are made within the Family Handbook, an addendum is provided, and a parent signed acknowledgement is received. The facility’s Family Handbook was updated December 2025. Three (3) currently enrolled children’s files were monitored verifying acknowledgement of the revised policies. Ms. Lear reported she created a list of the children enrolled and marked them off as parent’s provided the signed acknowledgement to ensure each file maintains signed documentation of receipt. Additionally, a copy of the enrollment packet, given to new parents prior to enrollment, was provided today. The packet contains a copy of the Family Handbook with a parent acknowledgement form to be completed prior to or be provided by the parent/guardian by the first day of enrollment. Based on our review of the five (5) children’s records and verified signed acknowledgement of receipt by parents on file, the allegations regarding operational policies were not shared and discussed with the parents at the time of enrollment were unsubstantiated. Allegations regarding the Discipline/Behavior Management Policy: The facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment as required by Child Care Rule 10 NCAC 09 .1804 which states the following: DISCIPLINE POLICY FOR CHILD CARE CENTERS (a) The person who conducts the enrollment conference shall provide a written copy of and explain the center's discipline policies to each child's parents at the time of enrollment. (b) The child care center shall obtain from each parent, legal guardian, or full-time custodian a statement that attests that a copy of the center's written discipline policies was given to and discussed with him or her. That statement shall include the following: (1) the child's name; (2) the date of enrollment; and (3) if different, from the enrollment date the date the parent, legal guardian, or full-time custodian signed the statement. (c) The signed, dated statement must be in the child's record and shall remain on file in the center as long as the child is enrolled. If a center changes its discipline policy at any time, it must give written notice of such a change to the child's parent, guardian, or full-time custodian 14 days prior to the implementation of the new policy. The center shall obtain the parent's signature on a statement that attests that a copy of the new policy was given to and discussed with him or her. This statement shall be kept in the child's file as long as the child is enrolled. The administrator reported that each parent is provided with a copy of the center’s Family Handbook upon enrollment which includes the facility’s discipline policy that is referred to as the Behavioral Policy. The Family Handbook maintains an acknowledgement form to be signed at receipt that states “I have read and received a copy of the facility’s discipline and behavior management policy and that the facility has offered to answer any questions regarding the policy.” The acknowledgement form includes the child’s date of enrollment. Five (5) children’s files were monitored during today’s visit. Each signed statement regarding the Behavioral Policy aligned with the child’s enrollment date. Based on our review of five (5) children files and verified signed acknowledgement of receipt by parents on file, the allegations regarding the facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment was unsubstantiated. Allegations regarding the center has not developed or adopted a written safe sleep policy as required by 10 A NCAC 09 .0606(a), which states the following: SAFE SLEEP PRACTICES - Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy. The administrator reported the Safe Sleep Policy is only distributed to families enrolling children under 15 months of age. The center’s Safe Sleep Policy was provided and reviewed today. A copy of the enrollment packet that is distributed to families enrolling children under 15 months of age was reviewed. There are two additional documents within this packet to consist of the center’s Safe Sleep Policy and the Infant Feeding Schedule. Two (2) children’s files under the age of 12 months were monitored today. An acknowledgment Infant/Toddler Safe Sleep Policy form was on file. The facility has a written safe sleep policy that identifies all requirements. The center’s safe sleep acknowledgement includes the listed items required in child care rule as follows: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (c) A copy of the center's safe sleep policy shall be given and explained to the parents of an infant aged 12 months or younger on or before the first day the infant attends the center. The parent shall sign a statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain: (1) the infant's name; (2) the date the infant first attended the center; (3) the date the center's safe sleep policy was given and explained to the parent; and (4) the date the parent signed the acknowledgement. Based on review of the five (5) children’s files, receipt of the Center’s Safe Sleep Policy, acknowledgement was on file prior to or by enrollment for the two (2) children’s files monitored for children under the age of 12 months. Per Child Care Rule 10A NCAC 09 .0606, the center is not required to distribute a copy of the Safe Sleep Policy to families enrolling children over 12 months of age. Based on review of the center’s adopted Safe Sleep Policy, the policy was in compliance, and two (2) children’s files for children under 12 months of age contained a signed parent acknowledgement of the policy before or at enrollment; therefore, the allegation that the facility has not developed or adopted a written safe sleep policy and did not provide a copy to parents at enrollment was unsubstantiated. Allegations regarding the center have not developed and adopted a policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma as required by 10 NCAC 09 .0608, which states the following: PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. Signs and symptoms include: irritability, difficulty staying awake, difficulty breathing, inability to lift the head, seizures, lack of appetite, vomiting, and bruises; (2) Strategies to assist staff members in coping with a crying, fussing, or distraught child; (3) Strategies to assist staff members in understanding how to care for infants; (4) Strategies to ensure staff members understand the brain development of children up to five years of age; (5) A list of prohibited behaviors that shall include, but not be limited to, shaking a child, tossing a child into the air or into a crib, chair, or car seat, and pushing a child into walls, doors, and furniture; and (6) Resources to assist staff members and families in preventing shaken baby syndrome and abusive head trauma. (b) Within 30 days of adopting the policy, the child care center shall review the policy with parents of currently enrolled children up to five years of age. A copy of the policy shall be given and explained to the parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. The center shall obtain the parent's signature on the statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain the following and be maintained in the child's file for review by the Division: (1) The child's name; (2) The date the child first attended the center; (3) The date the operator's policy was given and explained to the parent; (4) The parent's name; (5) The parent's signature; and (6) The date the parent signed the acknowledgment The administrator reported that each parent is provided with an enrollment packet that consists of a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma upon enrollment. The enrollment packet and the policy were provided and reviewed today. The policy included the requirements listed in 10A NCAC 09 .0608 (a). Parents are asked to sign an acknowledgment form they have read and they have received a copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. The acknowledgement form includes the items listed in 10A NCAC 09 .0608 (b). Five (5) children’s files were monitored during today’s visit. All five (5) children’s files included the signed acknowledgement statement that each family received a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma. Based on review of children files and receipt of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma, parent acknowledgement was on file prior to or at enrollment for five (5) children’s files monitored today; therefore, this portion of the allegation was unsubstantiated. Allegation regarding the facility did not provide copies of incident reports when an injury occurred as required by 10A NCAC 09 .0802 which states the following: EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. On November 24, 2025, a violation was documented regarding an incident report completed on February 28, 2025. The incident report did not contain all required information. The facility provided a letter of compliance as required by child care requirements on December 1, 2025. Today we reviewed four (4) incidents reports that were stored in children’s files. Ms. Lear reported the facility uses the incident report that is provided by DCDEE and includes all the information as required in 10A NCAC 09 .0802(e). We compared the sampling of incident reports with the incident log and found that they were recorded as required. Two (2) of the four (4) incident reports reviewed were specific to the concern addressed within this report. An incident that occurred on July 24, 2025, regarding a bite was completed by the staff member (the witness to the incident). A note was placed on the form stating, “Dad refuses to sign, because medical treatment was not given.” “Spoke to both parents in person.” The box declining a copy of the incident report was not marked, and staff reported that the parent received a copy. The second incident that occurred on July 28, 2025, due to a fall that caused a scraped knee while on the playground was completed by the staff member (the witness to the incident). The parents were contacted by phone on July 28, 2025. The incident report was signed by the parent on July 28, 2025. Both incidents were identified on the incident log. The additional two (2) random incident reports located in the specific child’s file indicated the parent’s signature of receipt and was documented on the DCDEE designated form used by the facility. The administrator assistant reported that if parents do not initial the box declining a copy of the incident report, they are provided a copy at the time they arrive at the facility to pick up their child. Based on review of children files and program records regarding incident reports and incident logs not maintained, this portion of the allegation was unsubstantiated. There is concern that staff were not positioned to render assistance providing adequate supervision for a sick child in accordance with 10A NCAC 09 .1801, which states the following: SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Video footage on November 7, 2025, around the timeline of when a three-year-old child became sick and the parent arrived was reviewed. Video footage during outdoor play on November 7, 2025, was viewed beginning at 9:00 am and ending at 9:58 am. The video only identified the sidewalk section of the playground for three-year-old children but did contain muffled audio. We were unable to consistently see the staff and children in the video footage. Both staff and children would come into the video coverage off and on during the fifty-eight (58) minute observation. Based on the video footage not identifying the entire area, we were unable to determine the location of staff at the time or after the vomit incident occurred. At approximately 9:20 am, the word “vomit” was heard and at 9:22 am, staff were heard commenting on a child’s vomiting incident. Per the center’s parent communication application called “DoJo”, the parent was contacted through the message application at 9:22 am to pick up the child who vomited. A second video recording of the November 7, 2025, incident was reviewed from 10:00 a.m. to 10:15 a.m. Prior to the parents’ arrival, one (1) staff member was primarily present in the classroom. At one brief point, a floater entered the classroom and then exited shortly thereafter. During this time, the staff member was assisting a group of nine (9) three-year-old children transitioning from the outdoor area to the classroom. The facility was in compliance with staff/child ratios of 1:9. The classroom is in a U-shape design. The staff member was observed walking throughout the room, interacting with and assisting the children. She assisted children in the bathroom, helped one (1) child with a pull-up, and supported children in the language area. She was also observed standing near the Lego table to supervise the classroom while interacting with the child at the Lego table. A parent arrived at 10:12 a.m. to pick up the child who had vomited. During the approximate twelve (12) minute video timeline between the children entering the classroom and the parent’s arrival, the staff member was observed standing near the Lego table multiple times. There is no audio available for the indoor classroom video footage. Based on the video review, the staff member was positioned in a manner that allowed her to see and/or hear the children, including the child playing at the Lego table while awaiting pickup by the parent. Based on video footage of November 7, 2025, between 10:00-10:15am it was observed that a three-year-old-child that had vomited on the playground was supervised by a staff member at all times. The staff member was observed actively supervising children by being positioned in the indoor environment to maximize their ability to hear and/or see the children at all times and render assistance. The allegation regarding inadequate supervision is unsubstantiated. Allegations regarding the center did not follow the facility’s “sick policy” regarding exclusion of an ill child on 11/07/2025: The center’s wellness policy within the Family Handbook dated August, 2025, did not specifically state a child must be excluded from care after one (1) vomit; however, it does state the following “Once parents are notified that the child has become ill during the day, they will be expected to pick them up promptly. Parents will have 30 minutes to pick the sick child up, so as not to spread the sickness to others in the classroom. When staff have tried to reach you concerning your child and you cannot be reached, we will call the next person listed on the pickup list.” Seven (7) direct caregiving staff, the administrator and the administrator assistant were interviewed and confirmed it is their policy a child’s parent is contacted after one (1) vomit. Per the DoJo application, on November 7th, at 9:22 am, a parent was messaged the following: “Good morning, I just want to let you know your child threw up. He will unfortunately need to be picked up.” A second message through the DoJo app stated the following “Just a reminder our sick policy is within 30 minutes.” The child vomited at approximately 9:20 am, the parent was contacted at 9:22 am and arrived at 10:12 am. Based on video footage of November 7, 2025, between 10:00am-10:15am it was observed that a three-year-old-child that had vomited on the playground was located at the Lego table for the majority of the timeline. Per video footage, review of the center’s Family Handbook and staff interviews, the center staff followed their sick policy; which is more stringent than child care requirements. Child Care Rule 10 A NCAC 09 0804(a)(2), states a child is excluded from care with 2 or more vomits within a 12-hour period; therefore, the allegation regarding Contagious and Infectious Disease was unsubstantiated. The following violations unrelated to the allegations were documented during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries and cold compresses were included in the unlocked first-aid kits within all eight (8) classrooms, with multiple warnings. Additionally, there were a can of glass cleaner in an aerosol can and two (2) cans of Mr. Bubbles art foam in cans under pressure stored on a shelf in space #133. .2820(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A signed and dated statement was not on file acknowledging receipt of the center's operational policies for two (2) staff files monitored. 10A NCAC 09 .0514(g) Technical assistance was provided as follows: Item 840 – Sanitation Rule 15A NCAC 18A.2820(b) requires hazardous products to include products under pressure to be stored locked. A can of glass cleaner and two (2) foam art aerosol cans located on a shelf in the classroom with three-year-old children were unlocked. This was removed and locked during the visit; therefore corrected during the visit. Item # 1233 – Child Care Rule 10A NCAC 0514(g) requires a signed statement acknowledging receipt of operational policies. Staff sign a statement indicating receipt of personnel policies; however, staff are not required to sign a statement acknowledging receipt of the center’s operational policies. Seven (7) staff members were interviewed independently in the administrator’s office and confirmed a copy of the center’s operational policies are available in their classroom. Staff also confirmed if a new copy is needed administrative staff will provide a duplicate copy. We discussed with the administrative assistant a signed acknowledgement of receipt of operational policies is required and to be maintained in the personnel file. The administrative assistant stated she was not aware a signed statement was required. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by February 24, 2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: To ensure transparency and customer service practices between families and the facility, we encourage you to provide copies of policies and forms that are part of the enrollment process at a parent’s request. Pastor Westmoreland, stated they will always provide duplicate copies of policies to active enrolled families within their program. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter was not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 0226-004L Visit Date: 2/10/2026 Number Present: 67 Completed Date: 2/16/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 10:00 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of child care requirements. Due to connectivity issues, due to time constraints, the facility’s daily operation was coming to an end for the day, and administrative staff were not available due to personal obligations, a summary of the purpose of the visit to include basic details was typed and provided at the conclusion of today’s visit. This visit summary as instructed by the administrator and the operator of the child care program was reviewed with Leila Carter, afternoon administrative staff, signed by me, Sarah Upton, Child Care Consultant, and signed by Bonnie Mathis, Licensing Supervisor, during the visit. A full completed Regulatory version of the visit summary was reviewed virtually through TEAMS on 02/16/2026 at 10:00am with Pastor Chris Westmoreland, Sarah Upton, Child Care Consultant and Bonnie Mathis, Licensing Supervisor. Ms. Knox, Administrator, Jenna Lear, Administrator Assistant, Pastor Chris Westmoreland, and Leila Carter assisted at various times throughout the visit today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-three percent (83%) as of 02/10/2026. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include first shift, meets enhanced space and meets enhanced ratios. The facility operates an approved NC PRE-K identified classroom. The complaint was received by the Division of Child Development and Early Education on 02/02/2026 and sent to Ms. Upton on 02/02/2026. Additional information was provided on 02/06/2026. Allegations within the report included the following: *Required written policies were not properly maintained and provided at enrollment. *Required incident documentation may not have been properly completed, maintained, or disclosed. *The center’s “sick policy” and practices for excluding ill children were not followed on 11/7/2025. A child was not isolated from other children at pick up. *Concern a child’s individual needs were not met, while ill, and that staff were not positioned to render assistance as required by Child Care Rule .1801 on 11/7/25. In addition to addressing the allegations regarding children records, program records, supervision/staff interaction, and contagious infectious disease, the following were monitored: staff/child ratio, group size, adequate supervision, use of licensed space, space capacity, permit restrictions, and license posted. A walkthrough of the entire center was conducted to include the eight (8) classrooms in operation today. Ms. Knox accompanied us on the walkthrough of the center. A sampling of five (5) children’s files was monitored. The children’s files consisted of two (2) files of children no longer enrolled (to monitor retention requirements), one (1) enrolled random age child’s file and two (2) enrolled random files for infants. In addition, Two (2) staff files were monitored today. During today’s walkthrough, staff were observed engaged in direct caregiving activities, such as: sitting with children during mealtime, lunch included cheese pizza, fruit, salad with ranch dressing and milk. Staff were also observed assisting with diapering/pottying, rocking infants, sitting in the floor next to infants, feeding infants, cleaning the floors after lunch, assisting children with handwashing, and assisting children transitioning to naptime. Additionally, departure of children at the end of the day was observed. Allegations regarding policies (children records) addressed as follows: There are concerns the facility did not provide copies of children’s records at the time of enrollment to include the center’s Operational Policies, Discipline/Behavior Management Policy, Safe Sleep Policy, and Shaken Baby Abusive Head Trauma Policy. Allegations regarding Operational Policies: Operational policies are not shared and discussed with the parents at the time of enrollment. Parents are not given a copy of the signed operational policies as required by Child Care Rule 10A NCAC 09 .0514(b): OPERATIONAL AND PERSONNEL POLICIES (a) Each center shall have written policies that describe the operation of the center and the services that are available to parents and their children. The operational policies shall include at least the following information: (1) the days and hours the center operates; (2) the age range of the children served; (3) admission requirements and enrollment procedures; (4) parent fees and payment plan; (5) information about services provided by the center, such as number of meals served, before and after school care, and transportation; (6) items, if any, to be provided by parents; (7) a schedule of daily, weekly, and monthly cleaning duties; (8) written procedures for reporting suspected child abuse and neglect; (9) the center's discipline policy for behavior management; (10) a description of opportunities for parent participation; and (11) nutrition policies. (b) Operational policies shall be discussed with parents on or before the child's first day of attendance in the center. A copy of the policies shall be given to the parents on or before the child's first day of attendance and the parents shall be notified in writing of all changes in policy. During today’s visit the facility’s current operational policies known as the “Family Handbook” dated December 2025 and the previous version dated August 2025 was reviewed. A copy of both handbooks was provided today. In the five (5) children’s files reviewed the signed acknowledgement statement that parents have received a copy of the Family Handbook was on file. Each signed statement aligned with the child’s enrollment date. The administrator reported that each family receives a hard copy and each parent signs an acknowledgement they receive a copy of the Family Handbook at the time of enrollment. Ms. Knox and Ms. Lear reported, when updates are made within the Family Handbook, an addendum is provided, and a parent signed acknowledgement is received. The facility’s Family Handbook was updated December 2025. Three (3) currently enrolled children’s files were monitored verifying acknowledgement of the revised policies. Ms. Lear reported she created a list of the children enrolled and marked them off as parent’s provided the signed acknowledgement to ensure each file maintains signed documentation of receipt. Additionally, a copy of the enrollment packet, given to new parents prior to enrollment, was provided today. The packet contains a copy of the Family Handbook with a parent acknowledgement form to be completed prior to or be provided by the parent/guardian by the first day of enrollment. Based on our review of the five (5) children’s records and verified signed acknowledgement of receipt by parents on file, the allegations regarding operational policies were not shared and discussed with the parents at the time of enrollment were unsubstantiated. Allegations regarding the Discipline/Behavior Management Policy: The facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment as required by Child Care Rule 10 NCAC 09 .1804 which states the following: DISCIPLINE POLICY FOR CHILD CARE CENTERS (a) The person who conducts the enrollment conference shall provide a written copy of and explain the center's discipline policies to each child's parents at the time of enrollment. (b) The child care center shall obtain from each parent, legal guardian, or full-time custodian a statement that attests that a copy of the center's written discipline policies was given to and discussed with him or her. That statement shall include the following: (1) the child's name; (2) the date of enrollment; and (3) if different, from the enrollment date the date the parent, legal guardian, or full-time custodian signed the statement. (c) The signed, dated statement must be in the child's record and shall remain on file in the center as long as the child is enrolled. If a center changes its discipline policy at any time, it must give written notice of such a change to the child's parent, guardian, or full-time custodian 14 days prior to the implementation of the new policy. The center shall obtain the parent's signature on a statement that attests that a copy of the new policy was given to and discussed with him or her. This statement shall be kept in the child's file as long as the child is enrolled. The administrator reported that each parent is provided with a copy of the center’s Family Handbook upon enrollment which includes the facility’s discipline policy that is referred to as the Behavioral Policy. The Family Handbook maintains an acknowledgement form to be signed at receipt that states “I have read and received a copy of the facility’s discipline and behavior management policy and that the facility has offered to answer any questions regarding the policy.” The acknowledgement form includes the child’s date of enrollment. Five (5) children’s files were monitored during today’s visit. Each signed statement regarding the Behavioral Policy aligned with the child’s enrollment date. Based on our review of five (5) children files and verified signed acknowledgement of receipt by parents on file, the allegations regarding the facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment was unsubstantiated. Allegations regarding the center has not developed or adopted a written safe sleep policy as required by 10 A NCAC 09 .0606(a), which states the following: SAFE SLEEP PRACTICES - Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy. The administrator reported the Safe Sleep Policy is only distributed to families enrolling children under 15 months of age. The center’s Safe Sleep Policy was provided and reviewed today. A copy of the enrollment packet that is distributed to families enrolling children under 15 months of age was reviewed. There are two additional documents within this packet to consist of the center’s Safe Sleep Policy and the Infant Feeding Schedule. Two (2) children’s files under the age of 12 months were monitored today. An acknowledgment Infant/Toddler Safe Sleep Policy form was on file. The facility has a written safe sleep policy that identifies all requirements. The center’s safe sleep acknowledgement includes the listed items required in child care rule as follows: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (c) A copy of the center's safe sleep policy shall be given and explained to the parents of an infant aged 12 months or younger on or before the first day the infant attends the center. The parent shall sign a statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain: (1) the infant's name; (2) the date the infant first attended the center; (3) the date the center's safe sleep policy was given and explained to the parent; and (4) the date the parent signed the acknowledgement. Based on review of the five (5) children’s files, receipt of the Center’s Safe Sleep Policy, acknowledgement was on file prior to or by enrollment for the two (2) children’s files monitored for children under the age of 12 months. Per Child Care Rule 10A NCAC 09 .0606, the center is not required to distribute a copy of the Safe Sleep Policy to families enrolling children over 12 months of age. Based on review of the center’s adopted Safe Sleep Policy, the policy was in compliance, and two (2) children’s files for children under 12 months of age contained a signed parent acknowledgement of the policy before or at enrollment; therefore, the allegation that the facility has not developed or adopted a written safe sleep policy and did not provide a copy to parents at enrollment was unsubstantiated. Allegations regarding the center have not developed and adopted a policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma as required by 10 NCAC 09 .0608, which states the following: PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. Signs and symptoms include: irritability, difficulty staying awake, difficulty breathing, inability to lift the head, seizures, lack of appetite, vomiting, and bruises; (2) Strategies to assist staff members in coping with a crying, fussing, or distraught child; (3) Strategies to assist staff members in understanding how to care for infants; (4) Strategies to ensure staff members understand the brain development of children up to five years of age; (5) A list of prohibited behaviors that shall include, but not be limited to, shaking a child, tossing a child into the air or into a crib, chair, or car seat, and pushing a child into walls, doors, and furniture; and (6) Resources to assist staff members and families in preventing shaken baby syndrome and abusive head trauma. (b) Within 30 days of adopting the policy, the child care center shall review the policy with parents of currently enrolled children up to five years of age. A copy of the policy shall be given and explained to the parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. The center shall obtain the parent's signature on the statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain the following and be maintained in the child's file for review by the Division: (1) The child's name; (2) The date the child first attended the center; (3) The date the operator's policy was given and explained to the parent; (4) The parent's name; (5) The parent's signature; and (6) The date the parent signed the acknowledgment The administrator reported that each parent is provided with an enrollment packet that consists of a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma upon enrollment. The enrollment packet and the policy were provided and reviewed today. The policy included the requirements listed in 10A NCAC 09 .0608 (a). Parents are asked to sign an acknowledgment form they have read and they have received a copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. The acknowledgement form includes the items listed in 10A NCAC 09 .0608 (b). Five (5) children’s files were monitored during today’s visit. All five (5) children’s files included the signed acknowledgement statement that each family received a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma. Based on review of children files and receipt of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma, parent acknowledgement was on file prior to or at enrollment for five (5) children’s files monitored today; therefore, this portion of the allegation was unsubstantiated. Allegation regarding the facility did not provide copies of incident reports when an injury occurred as required by 10A NCAC 09 .0802 which states the following: EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. On November 24, 2025, a violation was documented regarding an incident report completed on February 28, 2025. The incident report did not contain all required information. The facility provided a letter of compliance as required by child care requirements on December 1, 2025. Today we reviewed four (4) incidents reports that were stored in children’s files. Ms. Lear reported the facility uses the incident report that is provided by DCDEE and includes all the information as required in 10A NCAC 09 .0802(e). We compared the sampling of incident reports with the incident log and found that they were recorded as required. Two (2) of the four (4) incident reports reviewed were specific to the concern addressed within this report. An incident that occurred on July 24, 2025, regarding a bite was completed by the staff member (the witness to the incident). A note was placed on the form stating, “Dad refuses to sign, because medical treatment was not given.” “Spoke to both parents in person.” The box declining a copy of the incident report was not marked, and staff reported that the parent received a copy. The second incident that occurred on July 28, 2025, due to a fall that caused a scraped knee while on the playground was completed by the staff member (the witness to the incident). The parents were contacted by phone on July 28, 2025. The incident report was signed by the parent on July 28, 2025. Both incidents were identified on the incident log. The additional two (2) random incident reports located in the specific child’s file indicated the parent’s signature of receipt and was documented on the DCDEE designated form used by the facility. The administrator assistant reported that if parents do not initial the box declining a copy of the incident report, they are provided a copy at the time they arrive at the facility to pick up their child. Based on review of children files and program records regarding incident reports and incident logs not maintained, this portion of the allegation was unsubstantiated. There is concern that staff were not positioned to render assistance providing adequate supervision for a sick child in accordance with 10A NCAC 09 .1801, which states the following: SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Video footage on November 7, 2025, around the timeline of when a three-year-old child became sick and the parent arrived was reviewed. Video footage during outdoor play on November 7, 2025, was viewed beginning at 9:00 am and ending at 9:58 am. The video only identified the sidewalk section of the playground for three-year-old children but did contain muffled audio. We were unable to consistently see the staff and children in the video footage. Both staff and children would come into the video coverage off and on during the fifty-eight (58) minute observation. Based on the video footage not identifying the entire area, we were unable to determine the location of staff at the time or after the vomit incident occurred. At approximately 9:20 am, the word “vomit” was heard and at 9:22 am, staff were heard commenting on a child’s vomiting incident. Per the center’s parent communication application called “DoJo”, the parent was contacted through the message application at 9:22 am to pick up the child who vomited. A second video recording of the November 7, 2025, incident was reviewed from 10:00 a.m. to 10:15 a.m. Prior to the parents’ arrival, one (1) staff member was primarily present in the classroom. At one brief point, a floater entered the classroom and then exited shortly thereafter. During this time, the staff member was assisting a group of nine (9) three-year-old children transitioning from the outdoor area to the classroom. The facility was in compliance with staff/child ratios of 1:9. The classroom is in a U-shape design. The staff member was observed walking throughout the room, interacting with and assisting the children. She assisted children in the bathroom, helped one (1) child with a pull-up, and supported children in the language area. She was also observed standing near the Lego table to supervise the classroom while interacting with the child at the Lego table. A parent arrived at 10:12 a.m. to pick up the child who had vomited. During the approximate twelve (12) minute video timeline between the children entering the classroom and the parent’s arrival, the staff member was observed standing near the Lego table multiple times. There is no audio available for the indoor classroom video footage. Based on the video review, the staff member was positioned in a manner that allowed her to see and/or hear the children, including the child playing at the Lego table while awaiting pickup by the parent. Based on video footage of November 7, 2025, between 10:00-10:15am it was observed that a three-year-old-child that had vomited on the playground was supervised by a staff member at all times. The staff member was observed actively supervising children by being positioned in the indoor environment to maximize their ability to hear and/or see the children at all times and render assistance. The allegation regarding inadequate supervision is unsubstantiated. Allegations regarding the center did not follow the facility’s “sick policy” regarding exclusion of an ill child on 11/07/2025: The center’s wellness policy within the Family Handbook dated August, 2025, did not specifically state a child must be excluded from care after one (1) vomit; however, it does state the following “Once parents are notified that the child has become ill during the day, they will be expected to pick them up promptly. Parents will have 30 minutes to pick the sick child up, so as not to spread the sickness to others in the classroom. When staff have tried to reach you concerning your child and you cannot be reached, we will call the next person listed on the pickup list.” Seven (7) direct caregiving staff, the administrator and the administrator assistant were interviewed and confirmed it is their policy a child’s parent is contacted after one (1) vomit. Per the DoJo application, on November 7th, at 9:22 am, a parent was messaged the following: “Good morning, I just want to let you know your child threw up. He will unfortunately need to be picked up.” A second message through the DoJo app stated the following “Just a reminder our sick policy is within 30 minutes.” The child vomited at approximately 9:20 am, the parent was contacted at 9:22 am and arrived at 10:12 am. Based on video footage of November 7, 2025, between 10:00am-10:15am it was observed that a three-year-old-child that had vomited on the playground was located at the Lego table for the majority of the timeline. Per video footage, review of the center’s Family Handbook and staff interviews, the center staff followed their sick policy; which is more stringent than child care requirements. Child Care Rule 10 A NCAC 09 0804(a)(2), states a child is excluded from care with 2 or more vomits within a 12-hour period; therefore, the allegation regarding Contagious and Infectious Disease was unsubstantiated. The following violations unrelated to the allegations were documented during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries and cold compresses were included in the unlocked first-aid kits within all eight (8) classrooms, with multiple warnings. Additionally, there were a can of glass cleaner in an aerosol can and two (2) cans of Mr. Bubbles art foam in cans under pressure stored on a shelf in space #133. .2820(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A signed and dated statement was not on file acknowledging receipt of the center's operational policies for two (2) staff files monitored. 10A NCAC 09 .0514(g) Technical assistance was provided as follows: Item 840 – Sanitation Rule 15A NCAC 18A.2820(b) requires hazardous products to include products under pressure to be stored locked. A can of glass cleaner and two (2) foam art aerosol cans located on a shelf in the classroom with three-year-old children were unlocked. This was removed and locked during the visit; therefore corrected during the visit. Item # 1233 – Child Care Rule 10A NCAC 0514(g) requires a signed statement acknowledging receipt of operational policies. Staff sign a statement indicating receipt of personnel policies; however, staff are not required to sign a statement acknowledging receipt of the center’s operational policies. Seven (7) staff members were interviewed independently in the administrator’s office and confirmed a copy of the center’s operational policies are available in their classroom. Staff also confirmed if a new copy is needed administrative staff will provide a duplicate copy. We discussed with the administrative assistant a signed acknowledgement of receipt of operational policies is required and to be maintained in the personnel file. The administrative assistant stated she was not aware a signed statement was required. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by February 24, 2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: To ensure transparency and customer service practices between families and the facility, we encourage you to provide copies of policies and forms that are part of the enrollment process at a parent’s request. Pastor Westmoreland, stated they will always provide duplicate copies of policies to active enrolled families within their program. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter was not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0608 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 0226-004L Visit Date: 2/10/2026 Number Present: 67 Completed Date: 2/16/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 10:00 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of child care requirements. Due to connectivity issues, due to time constraints, the facility’s daily operation was coming to an end for the day, and administrative staff were not available due to personal obligations, a summary of the purpose of the visit to include basic details was typed and provided at the conclusion of today’s visit. This visit summary as instructed by the administrator and the operator of the child care program was reviewed with Leila Carter, afternoon administrative staff, signed by me, Sarah Upton, Child Care Consultant, and signed by Bonnie Mathis, Licensing Supervisor, during the visit. A full completed Regulatory version of the visit summary was reviewed virtually through TEAMS on 02/16/2026 at 10:00am with Pastor Chris Westmoreland, Sarah Upton, Child Care Consultant and Bonnie Mathis, Licensing Supervisor. Ms. Knox, Administrator, Jenna Lear, Administrator Assistant, Pastor Chris Westmoreland, and Leila Carter assisted at various times throughout the visit today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-three percent (83%) as of 02/10/2026. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include first shift, meets enhanced space and meets enhanced ratios. The facility operates an approved NC PRE-K identified classroom. The complaint was received by the Division of Child Development and Early Education on 02/02/2026 and sent to Ms. Upton on 02/02/2026. Additional information was provided on 02/06/2026. Allegations within the report included the following: *Required written policies were not properly maintained and provided at enrollment. *Required incident documentation may not have been properly completed, maintained, or disclosed. *The center’s “sick policy” and practices for excluding ill children were not followed on 11/7/2025. A child was not isolated from other children at pick up. *Concern a child’s individual needs were not met, while ill, and that staff were not positioned to render assistance as required by Child Care Rule .1801 on 11/7/25. In addition to addressing the allegations regarding children records, program records, supervision/staff interaction, and contagious infectious disease, the following were monitored: staff/child ratio, group size, adequate supervision, use of licensed space, space capacity, permit restrictions, and license posted. A walkthrough of the entire center was conducted to include the eight (8) classrooms in operation today. Ms. Knox accompanied us on the walkthrough of the center. A sampling of five (5) children’s files was monitored. The children’s files consisted of two (2) files of children no longer enrolled (to monitor retention requirements), one (1) enrolled random age child’s file and two (2) enrolled random files for infants. In addition, Two (2) staff files were monitored today. During today’s walkthrough, staff were observed engaged in direct caregiving activities, such as: sitting with children during mealtime, lunch included cheese pizza, fruit, salad with ranch dressing and milk. Staff were also observed assisting with diapering/pottying, rocking infants, sitting in the floor next to infants, feeding infants, cleaning the floors after lunch, assisting children with handwashing, and assisting children transitioning to naptime. Additionally, departure of children at the end of the day was observed. Allegations regarding policies (children records) addressed as follows: There are concerns the facility did not provide copies of children’s records at the time of enrollment to include the center’s Operational Policies, Discipline/Behavior Management Policy, Safe Sleep Policy, and Shaken Baby Abusive Head Trauma Policy. Allegations regarding Operational Policies: Operational policies are not shared and discussed with the parents at the time of enrollment. Parents are not given a copy of the signed operational policies as required by Child Care Rule 10A NCAC 09 .0514(b): OPERATIONAL AND PERSONNEL POLICIES (a) Each center shall have written policies that describe the operation of the center and the services that are available to parents and their children. The operational policies shall include at least the following information: (1) the days and hours the center operates; (2) the age range of the children served; (3) admission requirements and enrollment procedures; (4) parent fees and payment plan; (5) information about services provided by the center, such as number of meals served, before and after school care, and transportation; (6) items, if any, to be provided by parents; (7) a schedule of daily, weekly, and monthly cleaning duties; (8) written procedures for reporting suspected child abuse and neglect; (9) the center's discipline policy for behavior management; (10) a description of opportunities for parent participation; and (11) nutrition policies. (b) Operational policies shall be discussed with parents on or before the child's first day of attendance in the center. A copy of the policies shall be given to the parents on or before the child's first day of attendance and the parents shall be notified in writing of all changes in policy. During today’s visit the facility’s current operational policies known as the “Family Handbook” dated December 2025 and the previous version dated August 2025 was reviewed. A copy of both handbooks was provided today. In the five (5) children’s files reviewed the signed acknowledgement statement that parents have received a copy of the Family Handbook was on file. Each signed statement aligned with the child’s enrollment date. The administrator reported that each family receives a hard copy and each parent signs an acknowledgement they receive a copy of the Family Handbook at the time of enrollment. Ms. Knox and Ms. Lear reported, when updates are made within the Family Handbook, an addendum is provided, and a parent signed acknowledgement is received. The facility’s Family Handbook was updated December 2025. Three (3) currently enrolled children’s files were monitored verifying acknowledgement of the revised policies. Ms. Lear reported she created a list of the children enrolled and marked them off as parent’s provided the signed acknowledgement to ensure each file maintains signed documentation of receipt. Additionally, a copy of the enrollment packet, given to new parents prior to enrollment, was provided today. The packet contains a copy of the Family Handbook with a parent acknowledgement form to be completed prior to or be provided by the parent/guardian by the first day of enrollment. Based on our review of the five (5) children’s records and verified signed acknowledgement of receipt by parents on file, the allegations regarding operational policies were not shared and discussed with the parents at the time of enrollment were unsubstantiated. Allegations regarding the Discipline/Behavior Management Policy: The facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment as required by Child Care Rule 10 NCAC 09 .1804 which states the following: DISCIPLINE POLICY FOR CHILD CARE CENTERS (a) The person who conducts the enrollment conference shall provide a written copy of and explain the center's discipline policies to each child's parents at the time of enrollment. (b) The child care center shall obtain from each parent, legal guardian, or full-time custodian a statement that attests that a copy of the center's written discipline policies was given to and discussed with him or her. That statement shall include the following: (1) the child's name; (2) the date of enrollment; and (3) if different, from the enrollment date the date the parent, legal guardian, or full-time custodian signed the statement. (c) The signed, dated statement must be in the child's record and shall remain on file in the center as long as the child is enrolled. If a center changes its discipline policy at any time, it must give written notice of such a change to the child's parent, guardian, or full-time custodian 14 days prior to the implementation of the new policy. The center shall obtain the parent's signature on a statement that attests that a copy of the new policy was given to and discussed with him or her. This statement shall be kept in the child's file as long as the child is enrolled. The administrator reported that each parent is provided with a copy of the center’s Family Handbook upon enrollment which includes the facility’s discipline policy that is referred to as the Behavioral Policy. The Family Handbook maintains an acknowledgement form to be signed at receipt that states “I have read and received a copy of the facility’s discipline and behavior management policy and that the facility has offered to answer any questions regarding the policy.” The acknowledgement form includes the child’s date of enrollment. Five (5) children’s files were monitored during today’s visit. Each signed statement regarding the Behavioral Policy aligned with the child’s enrollment date. Based on our review of five (5) children files and verified signed acknowledgement of receipt by parents on file, the allegations regarding the facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment was unsubstantiated. Allegations regarding the center has not developed or adopted a written safe sleep policy as required by 10 A NCAC 09 .0606(a), which states the following: SAFE SLEEP PRACTICES - Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy. The administrator reported the Safe Sleep Policy is only distributed to families enrolling children under 15 months of age. The center’s Safe Sleep Policy was provided and reviewed today. A copy of the enrollment packet that is distributed to families enrolling children under 15 months of age was reviewed. There are two additional documents within this packet to consist of the center’s Safe Sleep Policy and the Infant Feeding Schedule. Two (2) children’s files under the age of 12 months were monitored today. An acknowledgment Infant/Toddler Safe Sleep Policy form was on file. The facility has a written safe sleep policy that identifies all requirements. The center’s safe sleep acknowledgement includes the listed items required in child care rule as follows: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (c) A copy of the center's safe sleep policy shall be given and explained to the parents of an infant aged 12 months or younger on or before the first day the infant attends the center. The parent shall sign a statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain: (1) the infant's name; (2) the date the infant first attended the center; (3) the date the center's safe sleep policy was given and explained to the parent; and (4) the date the parent signed the acknowledgement. Based on review of the five (5) children’s files, receipt of the Center’s Safe Sleep Policy, acknowledgement was on file prior to or by enrollment for the two (2) children’s files monitored for children under the age of 12 months. Per Child Care Rule 10A NCAC 09 .0606, the center is not required to distribute a copy of the Safe Sleep Policy to families enrolling children over 12 months of age. Based on review of the center’s adopted Safe Sleep Policy, the policy was in compliance, and two (2) children’s files for children under 12 months of age contained a signed parent acknowledgement of the policy before or at enrollment; therefore, the allegation that the facility has not developed or adopted a written safe sleep policy and did not provide a copy to parents at enrollment was unsubstantiated. Allegations regarding the center have not developed and adopted a policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma as required by 10 NCAC 09 .0608, which states the following: PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. Signs and symptoms include: irritability, difficulty staying awake, difficulty breathing, inability to lift the head, seizures, lack of appetite, vomiting, and bruises; (2) Strategies to assist staff members in coping with a crying, fussing, or distraught child; (3) Strategies to assist staff members in understanding how to care for infants; (4) Strategies to ensure staff members understand the brain development of children up to five years of age; (5) A list of prohibited behaviors that shall include, but not be limited to, shaking a child, tossing a child into the air or into a crib, chair, or car seat, and pushing a child into walls, doors, and furniture; and (6) Resources to assist staff members and families in preventing shaken baby syndrome and abusive head trauma. (b) Within 30 days of adopting the policy, the child care center shall review the policy with parents of currently enrolled children up to five years of age. A copy of the policy shall be given and explained to the parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. The center shall obtain the parent's signature on the statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain the following and be maintained in the child's file for review by the Division: (1) The child's name; (2) The date the child first attended the center; (3) The date the operator's policy was given and explained to the parent; (4) The parent's name; (5) The parent's signature; and (6) The date the parent signed the acknowledgment The administrator reported that each parent is provided with an enrollment packet that consists of a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma upon enrollment. The enrollment packet and the policy were provided and reviewed today. The policy included the requirements listed in 10A NCAC 09 .0608 (a). Parents are asked to sign an acknowledgment form they have read and they have received a copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. The acknowledgement form includes the items listed in 10A NCAC 09 .0608 (b). Five (5) children’s files were monitored during today’s visit. All five (5) children’s files included the signed acknowledgement statement that each family received a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma. Based on review of children files and receipt of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma, parent acknowledgement was on file prior to or at enrollment for five (5) children’s files monitored today; therefore, this portion of the allegation was unsubstantiated. Allegation regarding the facility did not provide copies of incident reports when an injury occurred as required by 10A NCAC 09 .0802 which states the following: EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. On November 24, 2025, a violation was documented regarding an incident report completed on February 28, 2025. The incident report did not contain all required information. The facility provided a letter of compliance as required by child care requirements on December 1, 2025. Today we reviewed four (4) incidents reports that were stored in children’s files. Ms. Lear reported the facility uses the incident report that is provided by DCDEE and includes all the information as required in 10A NCAC 09 .0802(e). We compared the sampling of incident reports with the incident log and found that they were recorded as required. Two (2) of the four (4) incident reports reviewed were specific to the concern addressed within this report. An incident that occurred on July 24, 2025, regarding a bite was completed by the staff member (the witness to the incident). A note was placed on the form stating, “Dad refuses to sign, because medical treatment was not given.” “Spoke to both parents in person.” The box declining a copy of the incident report was not marked, and staff reported that the parent received a copy. The second incident that occurred on July 28, 2025, due to a fall that caused a scraped knee while on the playground was completed by the staff member (the witness to the incident). The parents were contacted by phone on July 28, 2025. The incident report was signed by the parent on July 28, 2025. Both incidents were identified on the incident log. The additional two (2) random incident reports located in the specific child’s file indicated the parent’s signature of receipt and was documented on the DCDEE designated form used by the facility. The administrator assistant reported that if parents do not initial the box declining a copy of the incident report, they are provided a copy at the time they arrive at the facility to pick up their child. Based on review of children files and program records regarding incident reports and incident logs not maintained, this portion of the allegation was unsubstantiated. There is concern that staff were not positioned to render assistance providing adequate supervision for a sick child in accordance with 10A NCAC 09 .1801, which states the following: SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Video footage on November 7, 2025, around the timeline of when a three-year-old child became sick and the parent arrived was reviewed. Video footage during outdoor play on November 7, 2025, was viewed beginning at 9:00 am and ending at 9:58 am. The video only identified the sidewalk section of the playground for three-year-old children but did contain muffled audio. We were unable to consistently see the staff and children in the video footage. Both staff and children would come into the video coverage off and on during the fifty-eight (58) minute observation. Based on the video footage not identifying the entire area, we were unable to determine the location of staff at the time or after the vomit incident occurred. At approximately 9:20 am, the word “vomit” was heard and at 9:22 am, staff were heard commenting on a child’s vomiting incident. Per the center’s parent communication application called “DoJo”, the parent was contacted through the message application at 9:22 am to pick up the child who vomited. A second video recording of the November 7, 2025, incident was reviewed from 10:00 a.m. to 10:15 a.m. Prior to the parents’ arrival, one (1) staff member was primarily present in the classroom. At one brief point, a floater entered the classroom and then exited shortly thereafter. During this time, the staff member was assisting a group of nine (9) three-year-old children transitioning from the outdoor area to the classroom. The facility was in compliance with staff/child ratios of 1:9. The classroom is in a U-shape design. The staff member was observed walking throughout the room, interacting with and assisting the children. She assisted children in the bathroom, helped one (1) child with a pull-up, and supported children in the language area. She was also observed standing near the Lego table to supervise the classroom while interacting with the child at the Lego table. A parent arrived at 10:12 a.m. to pick up the child who had vomited. During the approximate twelve (12) minute video timeline between the children entering the classroom and the parent’s arrival, the staff member was observed standing near the Lego table multiple times. There is no audio available for the indoor classroom video footage. Based on the video review, the staff member was positioned in a manner that allowed her to see and/or hear the children, including the child playing at the Lego table while awaiting pickup by the parent. Based on video footage of November 7, 2025, between 10:00-10:15am it was observed that a three-year-old-child that had vomited on the playground was supervised by a staff member at all times. The staff member was observed actively supervising children by being positioned in the indoor environment to maximize their ability to hear and/or see the children at all times and render assistance. The allegation regarding inadequate supervision is unsubstantiated. Allegations regarding the center did not follow the facility’s “sick policy” regarding exclusion of an ill child on 11/07/2025: The center’s wellness policy within the Family Handbook dated August, 2025, did not specifically state a child must be excluded from care after one (1) vomit; however, it does state the following “Once parents are notified that the child has become ill during the day, they will be expected to pick them up promptly. Parents will have 30 minutes to pick the sick child up, so as not to spread the sickness to others in the classroom. When staff have tried to reach you concerning your child and you cannot be reached, we will call the next person listed on the pickup list.” Seven (7) direct caregiving staff, the administrator and the administrator assistant were interviewed and confirmed it is their policy a child’s parent is contacted after one (1) vomit. Per the DoJo application, on November 7th, at 9:22 am, a parent was messaged the following: “Good morning, I just want to let you know your child threw up. He will unfortunately need to be picked up.” A second message through the DoJo app stated the following “Just a reminder our sick policy is within 30 minutes.” The child vomited at approximately 9:20 am, the parent was contacted at 9:22 am and arrived at 10:12 am. Based on video footage of November 7, 2025, between 10:00am-10:15am it was observed that a three-year-old-child that had vomited on the playground was located at the Lego table for the majority of the timeline. Per video footage, review of the center’s Family Handbook and staff interviews, the center staff followed their sick policy; which is more stringent than child care requirements. Child Care Rule 10 A NCAC 09 0804(a)(2), states a child is excluded from care with 2 or more vomits within a 12-hour period; therefore, the allegation regarding Contagious and Infectious Disease was unsubstantiated. The following violations unrelated to the allegations were documented during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries and cold compresses were included in the unlocked first-aid kits within all eight (8) classrooms, with multiple warnings. Additionally, there were a can of glass cleaner in an aerosol can and two (2) cans of Mr. Bubbles art foam in cans under pressure stored on a shelf in space #133. .2820(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A signed and dated statement was not on file acknowledging receipt of the center's operational policies for two (2) staff files monitored. 10A NCAC 09 .0514(g) Technical assistance was provided as follows: Item 840 – Sanitation Rule 15A NCAC 18A.2820(b) requires hazardous products to include products under pressure to be stored locked. A can of glass cleaner and two (2) foam art aerosol cans located on a shelf in the classroom with three-year-old children were unlocked. This was removed and locked during the visit; therefore corrected during the visit. Item # 1233 – Child Care Rule 10A NCAC 0514(g) requires a signed statement acknowledging receipt of operational policies. Staff sign a statement indicating receipt of personnel policies; however, staff are not required to sign a statement acknowledging receipt of the center’s operational policies. Seven (7) staff members were interviewed independently in the administrator’s office and confirmed a copy of the center’s operational policies are available in their classroom. Staff also confirmed if a new copy is needed administrative staff will provide a duplicate copy. We discussed with the administrative assistant a signed acknowledgement of receipt of operational policies is required and to be maintained in the personnel file. The administrative assistant stated she was not aware a signed statement was required. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by February 24, 2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: To ensure transparency and customer service practices between families and the facility, we encourage you to provide copies of policies and forms that are part of the enrollment process at a parent’s request. Pastor Westmoreland, stated they will always provide duplicate copies of policies to active enrolled families within their program. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter was not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 0226-004L Visit Date: 2/10/2026 Number Present: 67 Completed Date: 2/16/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 10:00 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of child care requirements. Due to connectivity issues, due to time constraints, the facility’s daily operation was coming to an end for the day, and administrative staff were not available due to personal obligations, a summary of the purpose of the visit to include basic details was typed and provided at the conclusion of today’s visit. This visit summary as instructed by the administrator and the operator of the child care program was reviewed with Leila Carter, afternoon administrative staff, signed by me, Sarah Upton, Child Care Consultant, and signed by Bonnie Mathis, Licensing Supervisor, during the visit. A full completed Regulatory version of the visit summary was reviewed virtually through TEAMS on 02/16/2026 at 10:00am with Pastor Chris Westmoreland, Sarah Upton, Child Care Consultant and Bonnie Mathis, Licensing Supervisor. Ms. Knox, Administrator, Jenna Lear, Administrator Assistant, Pastor Chris Westmoreland, and Leila Carter assisted at various times throughout the visit today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-three percent (83%) as of 02/10/2026. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include first shift, meets enhanced space and meets enhanced ratios. The facility operates an approved NC PRE-K identified classroom. The complaint was received by the Division of Child Development and Early Education on 02/02/2026 and sent to Ms. Upton on 02/02/2026. Additional information was provided on 02/06/2026. Allegations within the report included the following: *Required written policies were not properly maintained and provided at enrollment. *Required incident documentation may not have been properly completed, maintained, or disclosed. *The center’s “sick policy” and practices for excluding ill children were not followed on 11/7/2025. A child was not isolated from other children at pick up. *Concern a child’s individual needs were not met, while ill, and that staff were not positioned to render assistance as required by Child Care Rule .1801 on 11/7/25. In addition to addressing the allegations regarding children records, program records, supervision/staff interaction, and contagious infectious disease, the following were monitored: staff/child ratio, group size, adequate supervision, use of licensed space, space capacity, permit restrictions, and license posted. A walkthrough of the entire center was conducted to include the eight (8) classrooms in operation today. Ms. Knox accompanied us on the walkthrough of the center. A sampling of five (5) children’s files was monitored. The children’s files consisted of two (2) files of children no longer enrolled (to monitor retention requirements), one (1) enrolled random age child’s file and two (2) enrolled random files for infants. In addition, Two (2) staff files were monitored today. During today’s walkthrough, staff were observed engaged in direct caregiving activities, such as: sitting with children during mealtime, lunch included cheese pizza, fruit, salad with ranch dressing and milk. Staff were also observed assisting with diapering/pottying, rocking infants, sitting in the floor next to infants, feeding infants, cleaning the floors after lunch, assisting children with handwashing, and assisting children transitioning to naptime. Additionally, departure of children at the end of the day was observed. Allegations regarding policies (children records) addressed as follows: There are concerns the facility did not provide copies of children’s records at the time of enrollment to include the center’s Operational Policies, Discipline/Behavior Management Policy, Safe Sleep Policy, and Shaken Baby Abusive Head Trauma Policy. Allegations regarding Operational Policies: Operational policies are not shared and discussed with the parents at the time of enrollment. Parents are not given a copy of the signed operational policies as required by Child Care Rule 10A NCAC 09 .0514(b): OPERATIONAL AND PERSONNEL POLICIES (a) Each center shall have written policies that describe the operation of the center and the services that are available to parents and their children. The operational policies shall include at least the following information: (1) the days and hours the center operates; (2) the age range of the children served; (3) admission requirements and enrollment procedures; (4) parent fees and payment plan; (5) information about services provided by the center, such as number of meals served, before and after school care, and transportation; (6) items, if any, to be provided by parents; (7) a schedule of daily, weekly, and monthly cleaning duties; (8) written procedures for reporting suspected child abuse and neglect; (9) the center's discipline policy for behavior management; (10) a description of opportunities for parent participation; and (11) nutrition policies. (b) Operational policies shall be discussed with parents on or before the child's first day of attendance in the center. A copy of the policies shall be given to the parents on or before the child's first day of attendance and the parents shall be notified in writing of all changes in policy. During today’s visit the facility’s current operational policies known as the “Family Handbook” dated December 2025 and the previous version dated August 2025 was reviewed. A copy of both handbooks was provided today. In the five (5) children’s files reviewed the signed acknowledgement statement that parents have received a copy of the Family Handbook was on file. Each signed statement aligned with the child’s enrollment date. The administrator reported that each family receives a hard copy and each parent signs an acknowledgement they receive a copy of the Family Handbook at the time of enrollment. Ms. Knox and Ms. Lear reported, when updates are made within the Family Handbook, an addendum is provided, and a parent signed acknowledgement is received. The facility’s Family Handbook was updated December 2025. Three (3) currently enrolled children’s files were monitored verifying acknowledgement of the revised policies. Ms. Lear reported she created a list of the children enrolled and marked them off as parent’s provided the signed acknowledgement to ensure each file maintains signed documentation of receipt. Additionally, a copy of the enrollment packet, given to new parents prior to enrollment, was provided today. The packet contains a copy of the Family Handbook with a parent acknowledgement form to be completed prior to or be provided by the parent/guardian by the first day of enrollment. Based on our review of the five (5) children’s records and verified signed acknowledgement of receipt by parents on file, the allegations regarding operational policies were not shared and discussed with the parents at the time of enrollment were unsubstantiated. Allegations regarding the Discipline/Behavior Management Policy: The facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment as required by Child Care Rule 10 NCAC 09 .1804 which states the following: DISCIPLINE POLICY FOR CHILD CARE CENTERS (a) The person who conducts the enrollment conference shall provide a written copy of and explain the center's discipline policies to each child's parents at the time of enrollment. (b) The child care center shall obtain from each parent, legal guardian, or full-time custodian a statement that attests that a copy of the center's written discipline policies was given to and discussed with him or her. That statement shall include the following: (1) the child's name; (2) the date of enrollment; and (3) if different, from the enrollment date the date the parent, legal guardian, or full-time custodian signed the statement. (c) The signed, dated statement must be in the child's record and shall remain on file in the center as long as the child is enrolled. If a center changes its discipline policy at any time, it must give written notice of such a change to the child's parent, guardian, or full-time custodian 14 days prior to the implementation of the new policy. The center shall obtain the parent's signature on a statement that attests that a copy of the new policy was given to and discussed with him or her. This statement shall be kept in the child's file as long as the child is enrolled. The administrator reported that each parent is provided with a copy of the center’s Family Handbook upon enrollment which includes the facility’s discipline policy that is referred to as the Behavioral Policy. The Family Handbook maintains an acknowledgement form to be signed at receipt that states “I have read and received a copy of the facility’s discipline and behavior management policy and that the facility has offered to answer any questions regarding the policy.” The acknowledgement form includes the child’s date of enrollment. Five (5) children’s files were monitored during today’s visit. Each signed statement regarding the Behavioral Policy aligned with the child’s enrollment date. Based on our review of five (5) children files and verified signed acknowledgement of receipt by parents on file, the allegations regarding the facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment was unsubstantiated. Allegations regarding the center has not developed or adopted a written safe sleep policy as required by 10 A NCAC 09 .0606(a), which states the following: SAFE SLEEP PRACTICES - Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy. The administrator reported the Safe Sleep Policy is only distributed to families enrolling children under 15 months of age. The center’s Safe Sleep Policy was provided and reviewed today. A copy of the enrollment packet that is distributed to families enrolling children under 15 months of age was reviewed. There are two additional documents within this packet to consist of the center’s Safe Sleep Policy and the Infant Feeding Schedule. Two (2) children’s files under the age of 12 months were monitored today. An acknowledgment Infant/Toddler Safe Sleep Policy form was on file. The facility has a written safe sleep policy that identifies all requirements. The center’s safe sleep acknowledgement includes the listed items required in child care rule as follows: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (c) A copy of the center's safe sleep policy shall be given and explained to the parents of an infant aged 12 months or younger on or before the first day the infant attends the center. The parent shall sign a statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain: (1) the infant's name; (2) the date the infant first attended the center; (3) the date the center's safe sleep policy was given and explained to the parent; and (4) the date the parent signed the acknowledgement. Based on review of the five (5) children’s files, receipt of the Center’s Safe Sleep Policy, acknowledgement was on file prior to or by enrollment for the two (2) children’s files monitored for children under the age of 12 months. Per Child Care Rule 10A NCAC 09 .0606, the center is not required to distribute a copy of the Safe Sleep Policy to families enrolling children over 12 months of age. Based on review of the center’s adopted Safe Sleep Policy, the policy was in compliance, and two (2) children’s files for children under 12 months of age contained a signed parent acknowledgement of the policy before or at enrollment; therefore, the allegation that the facility has not developed or adopted a written safe sleep policy and did not provide a copy to parents at enrollment was unsubstantiated. Allegations regarding the center have not developed and adopted a policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma as required by 10 NCAC 09 .0608, which states the following: PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. Signs and symptoms include: irritability, difficulty staying awake, difficulty breathing, inability to lift the head, seizures, lack of appetite, vomiting, and bruises; (2) Strategies to assist staff members in coping with a crying, fussing, or distraught child; (3) Strategies to assist staff members in understanding how to care for infants; (4) Strategies to ensure staff members understand the brain development of children up to five years of age; (5) A list of prohibited behaviors that shall include, but not be limited to, shaking a child, tossing a child into the air or into a crib, chair, or car seat, and pushing a child into walls, doors, and furniture; and (6) Resources to assist staff members and families in preventing shaken baby syndrome and abusive head trauma. (b) Within 30 days of adopting the policy, the child care center shall review the policy with parents of currently enrolled children up to five years of age. A copy of the policy shall be given and explained to the parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. The center shall obtain the parent's signature on the statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain the following and be maintained in the child's file for review by the Division: (1) The child's name; (2) The date the child first attended the center; (3) The date the operator's policy was given and explained to the parent; (4) The parent's name; (5) The parent's signature; and (6) The date the parent signed the acknowledgment The administrator reported that each parent is provided with an enrollment packet that consists of a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma upon enrollment. The enrollment packet and the policy were provided and reviewed today. The policy included the requirements listed in 10A NCAC 09 .0608 (a). Parents are asked to sign an acknowledgment form they have read and they have received a copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. The acknowledgement form includes the items listed in 10A NCAC 09 .0608 (b). Five (5) children’s files were monitored during today’s visit. All five (5) children’s files included the signed acknowledgement statement that each family received a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma. Based on review of children files and receipt of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma, parent acknowledgement was on file prior to or at enrollment for five (5) children’s files monitored today; therefore, this portion of the allegation was unsubstantiated. Allegation regarding the facility did not provide copies of incident reports when an injury occurred as required by 10A NCAC 09 .0802 which states the following: EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. On November 24, 2025, a violation was documented regarding an incident report completed on February 28, 2025. The incident report did not contain all required information. The facility provided a letter of compliance as required by child care requirements on December 1, 2025. Today we reviewed four (4) incidents reports that were stored in children’s files. Ms. Lear reported the facility uses the incident report that is provided by DCDEE and includes all the information as required in 10A NCAC 09 .0802(e). We compared the sampling of incident reports with the incident log and found that they were recorded as required. Two (2) of the four (4) incident reports reviewed were specific to the concern addressed within this report. An incident that occurred on July 24, 2025, regarding a bite was completed by the staff member (the witness to the incident). A note was placed on the form stating, “Dad refuses to sign, because medical treatment was not given.” “Spoke to both parents in person.” The box declining a copy of the incident report was not marked, and staff reported that the parent received a copy. The second incident that occurred on July 28, 2025, due to a fall that caused a scraped knee while on the playground was completed by the staff member (the witness to the incident). The parents were contacted by phone on July 28, 2025. The incident report was signed by the parent on July 28, 2025. Both incidents were identified on the incident log. The additional two (2) random incident reports located in the specific child’s file indicated the parent’s signature of receipt and was documented on the DCDEE designated form used by the facility. The administrator assistant reported that if parents do not initial the box declining a copy of the incident report, they are provided a copy at the time they arrive at the facility to pick up their child. Based on review of children files and program records regarding incident reports and incident logs not maintained, this portion of the allegation was unsubstantiated. There is concern that staff were not positioned to render assistance providing adequate supervision for a sick child in accordance with 10A NCAC 09 .1801, which states the following: SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Video footage on November 7, 2025, around the timeline of when a three-year-old child became sick and the parent arrived was reviewed. Video footage during outdoor play on November 7, 2025, was viewed beginning at 9:00 am and ending at 9:58 am. The video only identified the sidewalk section of the playground for three-year-old children but did contain muffled audio. We were unable to consistently see the staff and children in the video footage. Both staff and children would come into the video coverage off and on during the fifty-eight (58) minute observation. Based on the video footage not identifying the entire area, we were unable to determine the location of staff at the time or after the vomit incident occurred. At approximately 9:20 am, the word “vomit” was heard and at 9:22 am, staff were heard commenting on a child’s vomiting incident. Per the center’s parent communication application called “DoJo”, the parent was contacted through the message application at 9:22 am to pick up the child who vomited. A second video recording of the November 7, 2025, incident was reviewed from 10:00 a.m. to 10:15 a.m. Prior to the parents’ arrival, one (1) staff member was primarily present in the classroom. At one brief point, a floater entered the classroom and then exited shortly thereafter. During this time, the staff member was assisting a group of nine (9) three-year-old children transitioning from the outdoor area to the classroom. The facility was in compliance with staff/child ratios of 1:9. The classroom is in a U-shape design. The staff member was observed walking throughout the room, interacting with and assisting the children. She assisted children in the bathroom, helped one (1) child with a pull-up, and supported children in the language area. She was also observed standing near the Lego table to supervise the classroom while interacting with the child at the Lego table. A parent arrived at 10:12 a.m. to pick up the child who had vomited. During the approximate twelve (12) minute video timeline between the children entering the classroom and the parent’s arrival, the staff member was observed standing near the Lego table multiple times. There is no audio available for the indoor classroom video footage. Based on the video review, the staff member was positioned in a manner that allowed her to see and/or hear the children, including the child playing at the Lego table while awaiting pickup by the parent. Based on video footage of November 7, 2025, between 10:00-10:15am it was observed that a three-year-old-child that had vomited on the playground was supervised by a staff member at all times. The staff member was observed actively supervising children by being positioned in the indoor environment to maximize their ability to hear and/or see the children at all times and render assistance. The allegation regarding inadequate supervision is unsubstantiated. Allegations regarding the center did not follow the facility’s “sick policy” regarding exclusion of an ill child on 11/07/2025: The center’s wellness policy within the Family Handbook dated August, 2025, did not specifically state a child must be excluded from care after one (1) vomit; however, it does state the following “Once parents are notified that the child has become ill during the day, they will be expected to pick them up promptly. Parents will have 30 minutes to pick the sick child up, so as not to spread the sickness to others in the classroom. When staff have tried to reach you concerning your child and you cannot be reached, we will call the next person listed on the pickup list.” Seven (7) direct caregiving staff, the administrator and the administrator assistant were interviewed and confirmed it is their policy a child’s parent is contacted after one (1) vomit. Per the DoJo application, on November 7th, at 9:22 am, a parent was messaged the following: “Good morning, I just want to let you know your child threw up. He will unfortunately need to be picked up.” A second message through the DoJo app stated the following “Just a reminder our sick policy is within 30 minutes.” The child vomited at approximately 9:20 am, the parent was contacted at 9:22 am and arrived at 10:12 am. Based on video footage of November 7, 2025, between 10:00am-10:15am it was observed that a three-year-old-child that had vomited on the playground was located at the Lego table for the majority of the timeline. Per video footage, review of the center’s Family Handbook and staff interviews, the center staff followed their sick policy; which is more stringent than child care requirements. Child Care Rule 10 A NCAC 09 0804(a)(2), states a child is excluded from care with 2 or more vomits within a 12-hour period; therefore, the allegation regarding Contagious and Infectious Disease was unsubstantiated. The following violations unrelated to the allegations were documented during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries and cold compresses were included in the unlocked first-aid kits within all eight (8) classrooms, with multiple warnings. Additionally, there were a can of glass cleaner in an aerosol can and two (2) cans of Mr. Bubbles art foam in cans under pressure stored on a shelf in space #133. .2820(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A signed and dated statement was not on file acknowledging receipt of the center's operational policies for two (2) staff files monitored. 10A NCAC 09 .0514(g) Technical assistance was provided as follows: Item 840 – Sanitation Rule 15A NCAC 18A.2820(b) requires hazardous products to include products under pressure to be stored locked. A can of glass cleaner and two (2) foam art aerosol cans located on a shelf in the classroom with three-year-old children were unlocked. This was removed and locked during the visit; therefore corrected during the visit. Item # 1233 – Child Care Rule 10A NCAC 0514(g) requires a signed statement acknowledging receipt of operational policies. Staff sign a statement indicating receipt of personnel policies; however, staff are not required to sign a statement acknowledging receipt of the center’s operational policies. Seven (7) staff members were interviewed independently in the administrator’s office and confirmed a copy of the center’s operational policies are available in their classroom. Staff also confirmed if a new copy is needed administrative staff will provide a duplicate copy. We discussed with the administrative assistant a signed acknowledgement of receipt of operational policies is required and to be maintained in the personnel file. The administrative assistant stated she was not aware a signed statement was required. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by February 24, 2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: To ensure transparency and customer service practices between families and the facility, we encourage you to provide copies of policies and forms that are part of the enrollment process at a parent’s request. Pastor Westmoreland, stated they will always provide duplicate copies of policies to active enrolled families within their program. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter was not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 0226-004L Visit Date: 2/10/2026 Number Present: 67 Completed Date: 2/16/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 10:00 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of child care requirements. Due to connectivity issues, due to time constraints, the facility’s daily operation was coming to an end for the day, and administrative staff were not available due to personal obligations, a summary of the purpose of the visit to include basic details was typed and provided at the conclusion of today’s visit. This visit summary as instructed by the administrator and the operator of the child care program was reviewed with Leila Carter, afternoon administrative staff, signed by me, Sarah Upton, Child Care Consultant, and signed by Bonnie Mathis, Licensing Supervisor, during the visit. A full completed Regulatory version of the visit summary was reviewed virtually through TEAMS on 02/16/2026 at 10:00am with Pastor Chris Westmoreland, Sarah Upton, Child Care Consultant and Bonnie Mathis, Licensing Supervisor. Ms. Knox, Administrator, Jenna Lear, Administrator Assistant, Pastor Chris Westmoreland, and Leila Carter assisted at various times throughout the visit today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-three percent (83%) as of 02/10/2026. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include first shift, meets enhanced space and meets enhanced ratios. The facility operates an approved NC PRE-K identified classroom. The complaint was received by the Division of Child Development and Early Education on 02/02/2026 and sent to Ms. Upton on 02/02/2026. Additional information was provided on 02/06/2026. Allegations within the report included the following: *Required written policies were not properly maintained and provided at enrollment. *Required incident documentation may not have been properly completed, maintained, or disclosed. *The center’s “sick policy” and practices for excluding ill children were not followed on 11/7/2025. A child was not isolated from other children at pick up. *Concern a child’s individual needs were not met, while ill, and that staff were not positioned to render assistance as required by Child Care Rule .1801 on 11/7/25. In addition to addressing the allegations regarding children records, program records, supervision/staff interaction, and contagious infectious disease, the following were monitored: staff/child ratio, group size, adequate supervision, use of licensed space, space capacity, permit restrictions, and license posted. A walkthrough of the entire center was conducted to include the eight (8) classrooms in operation today. Ms. Knox accompanied us on the walkthrough of the center. A sampling of five (5) children’s files was monitored. The children’s files consisted of two (2) files of children no longer enrolled (to monitor retention requirements), one (1) enrolled random age child’s file and two (2) enrolled random files for infants. In addition, Two (2) staff files were monitored today. During today’s walkthrough, staff were observed engaged in direct caregiving activities, such as: sitting with children during mealtime, lunch included cheese pizza, fruit, salad with ranch dressing and milk. Staff were also observed assisting with diapering/pottying, rocking infants, sitting in the floor next to infants, feeding infants, cleaning the floors after lunch, assisting children with handwashing, and assisting children transitioning to naptime. Additionally, departure of children at the end of the day was observed. Allegations regarding policies (children records) addressed as follows: There are concerns the facility did not provide copies of children’s records at the time of enrollment to include the center’s Operational Policies, Discipline/Behavior Management Policy, Safe Sleep Policy, and Shaken Baby Abusive Head Trauma Policy. Allegations regarding Operational Policies: Operational policies are not shared and discussed with the parents at the time of enrollment. Parents are not given a copy of the signed operational policies as required by Child Care Rule 10A NCAC 09 .0514(b): OPERATIONAL AND PERSONNEL POLICIES (a) Each center shall have written policies that describe the operation of the center and the services that are available to parents and their children. The operational policies shall include at least the following information: (1) the days and hours the center operates; (2) the age range of the children served; (3) admission requirements and enrollment procedures; (4) parent fees and payment plan; (5) information about services provided by the center, such as number of meals served, before and after school care, and transportation; (6) items, if any, to be provided by parents; (7) a schedule of daily, weekly, and monthly cleaning duties; (8) written procedures for reporting suspected child abuse and neglect; (9) the center's discipline policy for behavior management; (10) a description of opportunities for parent participation; and (11) nutrition policies. (b) Operational policies shall be discussed with parents on or before the child's first day of attendance in the center. A copy of the policies shall be given to the parents on or before the child's first day of attendance and the parents shall be notified in writing of all changes in policy. During today’s visit the facility’s current operational policies known as the “Family Handbook” dated December 2025 and the previous version dated August 2025 was reviewed. A copy of both handbooks was provided today. In the five (5) children’s files reviewed the signed acknowledgement statement that parents have received a copy of the Family Handbook was on file. Each signed statement aligned with the child’s enrollment date. The administrator reported that each family receives a hard copy and each parent signs an acknowledgement they receive a copy of the Family Handbook at the time of enrollment. Ms. Knox and Ms. Lear reported, when updates are made within the Family Handbook, an addendum is provided, and a parent signed acknowledgement is received. The facility’s Family Handbook was updated December 2025. Three (3) currently enrolled children’s files were monitored verifying acknowledgement of the revised policies. Ms. Lear reported she created a list of the children enrolled and marked them off as parent’s provided the signed acknowledgement to ensure each file maintains signed documentation of receipt. Additionally, a copy of the enrollment packet, given to new parents prior to enrollment, was provided today. The packet contains a copy of the Family Handbook with a parent acknowledgement form to be completed prior to or be provided by the parent/guardian by the first day of enrollment. Based on our review of the five (5) children’s records and verified signed acknowledgement of receipt by parents on file, the allegations regarding operational policies were not shared and discussed with the parents at the time of enrollment were unsubstantiated. Allegations regarding the Discipline/Behavior Management Policy: The facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment as required by Child Care Rule 10 NCAC 09 .1804 which states the following: DISCIPLINE POLICY FOR CHILD CARE CENTERS (a) The person who conducts the enrollment conference shall provide a written copy of and explain the center's discipline policies to each child's parents at the time of enrollment. (b) The child care center shall obtain from each parent, legal guardian, or full-time custodian a statement that attests that a copy of the center's written discipline policies was given to and discussed with him or her. That statement shall include the following: (1) the child's name; (2) the date of enrollment; and (3) if different, from the enrollment date the date the parent, legal guardian, or full-time custodian signed the statement. (c) The signed, dated statement must be in the child's record and shall remain on file in the center as long as the child is enrolled. If a center changes its discipline policy at any time, it must give written notice of such a change to the child's parent, guardian, or full-time custodian 14 days prior to the implementation of the new policy. The center shall obtain the parent's signature on a statement that attests that a copy of the new policy was given to and discussed with him or her. This statement shall be kept in the child's file as long as the child is enrolled. The administrator reported that each parent is provided with a copy of the center’s Family Handbook upon enrollment which includes the facility’s discipline policy that is referred to as the Behavioral Policy. The Family Handbook maintains an acknowledgement form to be signed at receipt that states “I have read and received a copy of the facility’s discipline and behavior management policy and that the facility has offered to answer any questions regarding the policy.” The acknowledgement form includes the child’s date of enrollment. Five (5) children’s files were monitored during today’s visit. Each signed statement regarding the Behavioral Policy aligned with the child’s enrollment date. Based on our review of five (5) children files and verified signed acknowledgement of receipt by parents on file, the allegations regarding the facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment was unsubstantiated. Allegations regarding the center has not developed or adopted a written safe sleep policy as required by 10 A NCAC 09 .0606(a), which states the following: SAFE SLEEP PRACTICES - Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy. The administrator reported the Safe Sleep Policy is only distributed to families enrolling children under 15 months of age. The center’s Safe Sleep Policy was provided and reviewed today. A copy of the enrollment packet that is distributed to families enrolling children under 15 months of age was reviewed. There are two additional documents within this packet to consist of the center’s Safe Sleep Policy and the Infant Feeding Schedule. Two (2) children’s files under the age of 12 months were monitored today. An acknowledgment Infant/Toddler Safe Sleep Policy form was on file. The facility has a written safe sleep policy that identifies all requirements. The center’s safe sleep acknowledgement includes the listed items required in child care rule as follows: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (c) A copy of the center's safe sleep policy shall be given and explained to the parents of an infant aged 12 months or younger on or before the first day the infant attends the center. The parent shall sign a statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain: (1) the infant's name; (2) the date the infant first attended the center; (3) the date the center's safe sleep policy was given and explained to the parent; and (4) the date the parent signed the acknowledgement. Based on review of the five (5) children’s files, receipt of the Center’s Safe Sleep Policy, acknowledgement was on file prior to or by enrollment for the two (2) children’s files monitored for children under the age of 12 months. Per Child Care Rule 10A NCAC 09 .0606, the center is not required to distribute a copy of the Safe Sleep Policy to families enrolling children over 12 months of age. Based on review of the center’s adopted Safe Sleep Policy, the policy was in compliance, and two (2) children’s files for children under 12 months of age contained a signed parent acknowledgement of the policy before or at enrollment; therefore, the allegation that the facility has not developed or adopted a written safe sleep policy and did not provide a copy to parents at enrollment was unsubstantiated. Allegations regarding the center have not developed and adopted a policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma as required by 10 NCAC 09 .0608, which states the following: PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. Signs and symptoms include: irritability, difficulty staying awake, difficulty breathing, inability to lift the head, seizures, lack of appetite, vomiting, and bruises; (2) Strategies to assist staff members in coping with a crying, fussing, or distraught child; (3) Strategies to assist staff members in understanding how to care for infants; (4) Strategies to ensure staff members understand the brain development of children up to five years of age; (5) A list of prohibited behaviors that shall include, but not be limited to, shaking a child, tossing a child into the air or into a crib, chair, or car seat, and pushing a child into walls, doors, and furniture; and (6) Resources to assist staff members and families in preventing shaken baby syndrome and abusive head trauma. (b) Within 30 days of adopting the policy, the child care center shall review the policy with parents of currently enrolled children up to five years of age. A copy of the policy shall be given and explained to the parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. The center shall obtain the parent's signature on the statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain the following and be maintained in the child's file for review by the Division: (1) The child's name; (2) The date the child first attended the center; (3) The date the operator's policy was given and explained to the parent; (4) The parent's name; (5) The parent's signature; and (6) The date the parent signed the acknowledgment The administrator reported that each parent is provided with an enrollment packet that consists of a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma upon enrollment. The enrollment packet and the policy were provided and reviewed today. The policy included the requirements listed in 10A NCAC 09 .0608 (a). Parents are asked to sign an acknowledgment form they have read and they have received a copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. The acknowledgement form includes the items listed in 10A NCAC 09 .0608 (b). Five (5) children’s files were monitored during today’s visit. All five (5) children’s files included the signed acknowledgement statement that each family received a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma. Based on review of children files and receipt of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma, parent acknowledgement was on file prior to or at enrollment for five (5) children’s files monitored today; therefore, this portion of the allegation was unsubstantiated. Allegation regarding the facility did not provide copies of incident reports when an injury occurred as required by 10A NCAC 09 .0802 which states the following: EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. On November 24, 2025, a violation was documented regarding an incident report completed on February 28, 2025. The incident report did not contain all required information. The facility provided a letter of compliance as required by child care requirements on December 1, 2025. Today we reviewed four (4) incidents reports that were stored in children’s files. Ms. Lear reported the facility uses the incident report that is provided by DCDEE and includes all the information as required in 10A NCAC 09 .0802(e). We compared the sampling of incident reports with the incident log and found that they were recorded as required. Two (2) of the four (4) incident reports reviewed were specific to the concern addressed within this report. An incident that occurred on July 24, 2025, regarding a bite was completed by the staff member (the witness to the incident). A note was placed on the form stating, “Dad refuses to sign, because medical treatment was not given.” “Spoke to both parents in person.” The box declining a copy of the incident report was not marked, and staff reported that the parent received a copy. The second incident that occurred on July 28, 2025, due to a fall that caused a scraped knee while on the playground was completed by the staff member (the witness to the incident). The parents were contacted by phone on July 28, 2025. The incident report was signed by the parent on July 28, 2025. Both incidents were identified on the incident log. The additional two (2) random incident reports located in the specific child’s file indicated the parent’s signature of receipt and was documented on the DCDEE designated form used by the facility. The administrator assistant reported that if parents do not initial the box declining a copy of the incident report, they are provided a copy at the time they arrive at the facility to pick up their child. Based on review of children files and program records regarding incident reports and incident logs not maintained, this portion of the allegation was unsubstantiated. There is concern that staff were not positioned to render assistance providing adequate supervision for a sick child in accordance with 10A NCAC 09 .1801, which states the following: SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Video footage on November 7, 2025, around the timeline of when a three-year-old child became sick and the parent arrived was reviewed. Video footage during outdoor play on November 7, 2025, was viewed beginning at 9:00 am and ending at 9:58 am. The video only identified the sidewalk section of the playground for three-year-old children but did contain muffled audio. We were unable to consistently see the staff and children in the video footage. Both staff and children would come into the video coverage off and on during the fifty-eight (58) minute observation. Based on the video footage not identifying the entire area, we were unable to determine the location of staff at the time or after the vomit incident occurred. At approximately 9:20 am, the word “vomit” was heard and at 9:22 am, staff were heard commenting on a child’s vomiting incident. Per the center’s parent communication application called “DoJo”, the parent was contacted through the message application at 9:22 am to pick up the child who vomited. A second video recording of the November 7, 2025, incident was reviewed from 10:00 a.m. to 10:15 a.m. Prior to the parents’ arrival, one (1) staff member was primarily present in the classroom. At one brief point, a floater entered the classroom and then exited shortly thereafter. During this time, the staff member was assisting a group of nine (9) three-year-old children transitioning from the outdoor area to the classroom. The facility was in compliance with staff/child ratios of 1:9. The classroom is in a U-shape design. The staff member was observed walking throughout the room, interacting with and assisting the children. She assisted children in the bathroom, helped one (1) child with a pull-up, and supported children in the language area. She was also observed standing near the Lego table to supervise the classroom while interacting with the child at the Lego table. A parent arrived at 10:12 a.m. to pick up the child who had vomited. During the approximate twelve (12) minute video timeline between the children entering the classroom and the parent’s arrival, the staff member was observed standing near the Lego table multiple times. There is no audio available for the indoor classroom video footage. Based on the video review, the staff member was positioned in a manner that allowed her to see and/or hear the children, including the child playing at the Lego table while awaiting pickup by the parent. Based on video footage of November 7, 2025, between 10:00-10:15am it was observed that a three-year-old-child that had vomited on the playground was supervised by a staff member at all times. The staff member was observed actively supervising children by being positioned in the indoor environment to maximize their ability to hear and/or see the children at all times and render assistance. The allegation regarding inadequate supervision is unsubstantiated. Allegations regarding the center did not follow the facility’s “sick policy” regarding exclusion of an ill child on 11/07/2025: The center’s wellness policy within the Family Handbook dated August, 2025, did not specifically state a child must be excluded from care after one (1) vomit; however, it does state the following “Once parents are notified that the child has become ill during the day, they will be expected to pick them up promptly. Parents will have 30 minutes to pick the sick child up, so as not to spread the sickness to others in the classroom. When staff have tried to reach you concerning your child and you cannot be reached, we will call the next person listed on the pickup list.” Seven (7) direct caregiving staff, the administrator and the administrator assistant were interviewed and confirmed it is their policy a child’s parent is contacted after one (1) vomit. Per the DoJo application, on November 7th, at 9:22 am, a parent was messaged the following: “Good morning, I just want to let you know your child threw up. He will unfortunately need to be picked up.” A second message through the DoJo app stated the following “Just a reminder our sick policy is within 30 minutes.” The child vomited at approximately 9:20 am, the parent was contacted at 9:22 am and arrived at 10:12 am. Based on video footage of November 7, 2025, between 10:00am-10:15am it was observed that a three-year-old-child that had vomited on the playground was located at the Lego table for the majority of the timeline. Per video footage, review of the center’s Family Handbook and staff interviews, the center staff followed their sick policy; which is more stringent than child care requirements. Child Care Rule 10 A NCAC 09 0804(a)(2), states a child is excluded from care with 2 or more vomits within a 12-hour period; therefore, the allegation regarding Contagious and Infectious Disease was unsubstantiated. The following violations unrelated to the allegations were documented during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries and cold compresses were included in the unlocked first-aid kits within all eight (8) classrooms, with multiple warnings. Additionally, there were a can of glass cleaner in an aerosol can and two (2) cans of Mr. Bubbles art foam in cans under pressure stored on a shelf in space #133. .2820(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A signed and dated statement was not on file acknowledging receipt of the center's operational policies for two (2) staff files monitored. 10A NCAC 09 .0514(g) Technical assistance was provided as follows: Item 840 – Sanitation Rule 15A NCAC 18A.2820(b) requires hazardous products to include products under pressure to be stored locked. A can of glass cleaner and two (2) foam art aerosol cans located on a shelf in the classroom with three-year-old children were unlocked. This was removed and locked during the visit; therefore corrected during the visit. Item # 1233 – Child Care Rule 10A NCAC 0514(g) requires a signed statement acknowledging receipt of operational policies. Staff sign a statement indicating receipt of personnel policies; however, staff are not required to sign a statement acknowledging receipt of the center’s operational policies. Seven (7) staff members were interviewed independently in the administrator’s office and confirmed a copy of the center’s operational policies are available in their classroom. Staff also confirmed if a new copy is needed administrative staff will provide a duplicate copy. We discussed with the administrative assistant a signed acknowledgement of receipt of operational policies is required and to be maintained in the personnel file. The administrative assistant stated she was not aware a signed statement was required. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by February 24, 2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: To ensure transparency and customer service practices between families and the facility, we encourage you to provide copies of policies and forms that are part of the enrollment process at a parent’s request. Pastor Westmoreland, stated they will always provide duplicate copies of policies to active enrolled families within their program. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter was not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 0226-004L Visit Date: 2/10/2026 Number Present: 67 Completed Date: 2/16/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 10:00 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of child care requirements. Due to connectivity issues, due to time constraints, the facility’s daily operation was coming to an end for the day, and administrative staff were not available due to personal obligations, a summary of the purpose of the visit to include basic details was typed and provided at the conclusion of today’s visit. This visit summary as instructed by the administrator and the operator of the child care program was reviewed with Leila Carter, afternoon administrative staff, signed by me, Sarah Upton, Child Care Consultant, and signed by Bonnie Mathis, Licensing Supervisor, during the visit. A full completed Regulatory version of the visit summary was reviewed virtually through TEAMS on 02/16/2026 at 10:00am with Pastor Chris Westmoreland, Sarah Upton, Child Care Consultant and Bonnie Mathis, Licensing Supervisor. Ms. Knox, Administrator, Jenna Lear, Administrator Assistant, Pastor Chris Westmoreland, and Leila Carter assisted at various times throughout the visit today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-three percent (83%) as of 02/10/2026. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include first shift, meets enhanced space and meets enhanced ratios. The facility operates an approved NC PRE-K identified classroom. The complaint was received by the Division of Child Development and Early Education on 02/02/2026 and sent to Ms. Upton on 02/02/2026. Additional information was provided on 02/06/2026. Allegations within the report included the following: *Required written policies were not properly maintained and provided at enrollment. *Required incident documentation may not have been properly completed, maintained, or disclosed. *The center’s “sick policy” and practices for excluding ill children were not followed on 11/7/2025. A child was not isolated from other children at pick up. *Concern a child’s individual needs were not met, while ill, and that staff were not positioned to render assistance as required by Child Care Rule .1801 on 11/7/25. In addition to addressing the allegations regarding children records, program records, supervision/staff interaction, and contagious infectious disease, the following were monitored: staff/child ratio, group size, adequate supervision, use of licensed space, space capacity, permit restrictions, and license posted. A walkthrough of the entire center was conducted to include the eight (8) classrooms in operation today. Ms. Knox accompanied us on the walkthrough of the center. A sampling of five (5) children’s files was monitored. The children’s files consisted of two (2) files of children no longer enrolled (to monitor retention requirements), one (1) enrolled random age child’s file and two (2) enrolled random files for infants. In addition, Two (2) staff files were monitored today. During today’s walkthrough, staff were observed engaged in direct caregiving activities, such as: sitting with children during mealtime, lunch included cheese pizza, fruit, salad with ranch dressing and milk. Staff were also observed assisting with diapering/pottying, rocking infants, sitting in the floor next to infants, feeding infants, cleaning the floors after lunch, assisting children with handwashing, and assisting children transitioning to naptime. Additionally, departure of children at the end of the day was observed. Allegations regarding policies (children records) addressed as follows: There are concerns the facility did not provide copies of children’s records at the time of enrollment to include the center’s Operational Policies, Discipline/Behavior Management Policy, Safe Sleep Policy, and Shaken Baby Abusive Head Trauma Policy. Allegations regarding Operational Policies: Operational policies are not shared and discussed with the parents at the time of enrollment. Parents are not given a copy of the signed operational policies as required by Child Care Rule 10A NCAC 09 .0514(b): OPERATIONAL AND PERSONNEL POLICIES (a) Each center shall have written policies that describe the operation of the center and the services that are available to parents and their children. The operational policies shall include at least the following information: (1) the days and hours the center operates; (2) the age range of the children served; (3) admission requirements and enrollment procedures; (4) parent fees and payment plan; (5) information about services provided by the center, such as number of meals served, before and after school care, and transportation; (6) items, if any, to be provided by parents; (7) a schedule of daily, weekly, and monthly cleaning duties; (8) written procedures for reporting suspected child abuse and neglect; (9) the center's discipline policy for behavior management; (10) a description of opportunities for parent participation; and (11) nutrition policies. (b) Operational policies shall be discussed with parents on or before the child's first day of attendance in the center. A copy of the policies shall be given to the parents on or before the child's first day of attendance and the parents shall be notified in writing of all changes in policy. During today’s visit the facility’s current operational policies known as the “Family Handbook” dated December 2025 and the previous version dated August 2025 was reviewed. A copy of both handbooks was provided today. In the five (5) children’s files reviewed the signed acknowledgement statement that parents have received a copy of the Family Handbook was on file. Each signed statement aligned with the child’s enrollment date. The administrator reported that each family receives a hard copy and each parent signs an acknowledgement they receive a copy of the Family Handbook at the time of enrollment. Ms. Knox and Ms. Lear reported, when updates are made within the Family Handbook, an addendum is provided, and a parent signed acknowledgement is received. The facility’s Family Handbook was updated December 2025. Three (3) currently enrolled children’s files were monitored verifying acknowledgement of the revised policies. Ms. Lear reported she created a list of the children enrolled and marked them off as parent’s provided the signed acknowledgement to ensure each file maintains signed documentation of receipt. Additionally, a copy of the enrollment packet, given to new parents prior to enrollment, was provided today. The packet contains a copy of the Family Handbook with a parent acknowledgement form to be completed prior to or be provided by the parent/guardian by the first day of enrollment. Based on our review of the five (5) children’s records and verified signed acknowledgement of receipt by parents on file, the allegations regarding operational policies were not shared and discussed with the parents at the time of enrollment were unsubstantiated. Allegations regarding the Discipline/Behavior Management Policy: The facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment as required by Child Care Rule 10 NCAC 09 .1804 which states the following: DISCIPLINE POLICY FOR CHILD CARE CENTERS (a) The person who conducts the enrollment conference shall provide a written copy of and explain the center's discipline policies to each child's parents at the time of enrollment. (b) The child care center shall obtain from each parent, legal guardian, or full-time custodian a statement that attests that a copy of the center's written discipline policies was given to and discussed with him or her. That statement shall include the following: (1) the child's name; (2) the date of enrollment; and (3) if different, from the enrollment date the date the parent, legal guardian, or full-time custodian signed the statement. (c) The signed, dated statement must be in the child's record and shall remain on file in the center as long as the child is enrolled. If a center changes its discipline policy at any time, it must give written notice of such a change to the child's parent, guardian, or full-time custodian 14 days prior to the implementation of the new policy. The center shall obtain the parent's signature on a statement that attests that a copy of the new policy was given to and discussed with him or her. This statement shall be kept in the child's file as long as the child is enrolled. The administrator reported that each parent is provided with a copy of the center’s Family Handbook upon enrollment which includes the facility’s discipline policy that is referred to as the Behavioral Policy. The Family Handbook maintains an acknowledgement form to be signed at receipt that states “I have read and received a copy of the facility’s discipline and behavior management policy and that the facility has offered to answer any questions regarding the policy.” The acknowledgement form includes the child’s date of enrollment. Five (5) children’s files were monitored during today’s visit. Each signed statement regarding the Behavioral Policy aligned with the child’s enrollment date. Based on our review of five (5) children files and verified signed acknowledgement of receipt by parents on file, the allegations regarding the facility did not provide a copy of the center’s Discipline/Behavior Management Policy at the time of enrollment was unsubstantiated. Allegations regarding the center has not developed or adopted a written safe sleep policy as required by 10 A NCAC 09 .0606(a), which states the following: SAFE SLEEP PRACTICES - Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy. The administrator reported the Safe Sleep Policy is only distributed to families enrolling children under 15 months of age. The center’s Safe Sleep Policy was provided and reviewed today. A copy of the enrollment packet that is distributed to families enrolling children under 15 months of age was reviewed. There are two additional documents within this packet to consist of the center’s Safe Sleep Policy and the Infant Feeding Schedule. Two (2) children’s files under the age of 12 months were monitored today. An acknowledgment Infant/Toddler Safe Sleep Policy form was on file. The facility has a written safe sleep policy that identifies all requirements. The center’s safe sleep acknowledgement includes the listed items required in child care rule as follows: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (c) A copy of the center's safe sleep policy shall be given and explained to the parents of an infant aged 12 months or younger on or before the first day the infant attends the center. The parent shall sign a statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain: (1) the infant's name; (2) the date the infant first attended the center; (3) the date the center's safe sleep policy was given and explained to the parent; and (4) the date the parent signed the acknowledgement. Based on review of the five (5) children’s files, receipt of the Center’s Safe Sleep Policy, acknowledgement was on file prior to or by enrollment for the two (2) children’s files monitored for children under the age of 12 months. Per Child Care Rule 10A NCAC 09 .0606, the center is not required to distribute a copy of the Safe Sleep Policy to families enrolling children over 12 months of age. Based on review of the center’s adopted Safe Sleep Policy, the policy was in compliance, and two (2) children’s files for children under 12 months of age contained a signed parent acknowledgement of the policy before or at enrollment; therefore, the allegation that the facility has not developed or adopted a written safe sleep policy and did not provide a copy to parents at enrollment was unsubstantiated. Allegations regarding the center have not developed and adopted a policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma as required by 10 NCAC 09 .0608, which states the following: PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. Signs and symptoms include: irritability, difficulty staying awake, difficulty breathing, inability to lift the head, seizures, lack of appetite, vomiting, and bruises; (2) Strategies to assist staff members in coping with a crying, fussing, or distraught child; (3) Strategies to assist staff members in understanding how to care for infants; (4) Strategies to ensure staff members understand the brain development of children up to five years of age; (5) A list of prohibited behaviors that shall include, but not be limited to, shaking a child, tossing a child into the air or into a crib, chair, or car seat, and pushing a child into walls, doors, and furniture; and (6) Resources to assist staff members and families in preventing shaken baby syndrome and abusive head trauma. (b) Within 30 days of adopting the policy, the child care center shall review the policy with parents of currently enrolled children up to five years of age. A copy of the policy shall be given and explained to the parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. The center shall obtain the parent's signature on the statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain the following and be maintained in the child's file for review by the Division: (1) The child's name; (2) The date the child first attended the center; (3) The date the operator's policy was given and explained to the parent; (4) The parent's name; (5) The parent's signature; and (6) The date the parent signed the acknowledgment The administrator reported that each parent is provided with an enrollment packet that consists of a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma upon enrollment. The enrollment packet and the policy were provided and reviewed today. The policy included the requirements listed in 10A NCAC 09 .0608 (a). Parents are asked to sign an acknowledgment form they have read and they have received a copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. The acknowledgement form includes the items listed in 10A NCAC 09 .0608 (b). Five (5) children’s files were monitored during today’s visit. All five (5) children’s files included the signed acknowledgement statement that each family received a copy of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma. Based on review of children files and receipt of the center’s policy regarding Prevention of Shaken Baby Syndrome and Abusive Head Trauma, parent acknowledgement was on file prior to or at enrollment for five (5) children’s files monitored today; therefore, this portion of the allegation was unsubstantiated. Allegation regarding the facility did not provide copies of incident reports when an injury occurred as required by 10A NCAC 09 .0802 which states the following: EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. On November 24, 2025, a violation was documented regarding an incident report completed on February 28, 2025. The incident report did not contain all required information. The facility provided a letter of compliance as required by child care requirements on December 1, 2025. Today we reviewed four (4) incidents reports that were stored in children’s files. Ms. Lear reported the facility uses the incident report that is provided by DCDEE and includes all the information as required in 10A NCAC 09 .0802(e). We compared the sampling of incident reports with the incident log and found that they were recorded as required. Two (2) of the four (4) incident reports reviewed were specific to the concern addressed within this report. An incident that occurred on July 24, 2025, regarding a bite was completed by the staff member (the witness to the incident). A note was placed on the form stating, “Dad refuses to sign, because medical treatment was not given.” “Spoke to both parents in person.” The box declining a copy of the incident report was not marked, and staff reported that the parent received a copy. The second incident that occurred on July 28, 2025, due to a fall that caused a scraped knee while on the playground was completed by the staff member (the witness to the incident). The parents were contacted by phone on July 28, 2025. The incident report was signed by the parent on July 28, 2025. Both incidents were identified on the incident log. The additional two (2) random incident reports located in the specific child’s file indicated the parent’s signature of receipt and was documented on the DCDEE designated form used by the facility. The administrator assistant reported that if parents do not initial the box declining a copy of the incident report, they are provided a copy at the time they arrive at the facility to pick up their child. Based on review of children files and program records regarding incident reports and incident logs not maintained, this portion of the allegation was unsubstantiated. There is concern that staff were not positioned to render assistance providing adequate supervision for a sick child in accordance with 10A NCAC 09 .1801, which states the following: SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Video footage on November 7, 2025, around the timeline of when a three-year-old child became sick and the parent arrived was reviewed. Video footage during outdoor play on November 7, 2025, was viewed beginning at 9:00 am and ending at 9:58 am. The video only identified the sidewalk section of the playground for three-year-old children but did contain muffled audio. We were unable to consistently see the staff and children in the video footage. Both staff and children would come into the video coverage off and on during the fifty-eight (58) minute observation. Based on the video footage not identifying the entire area, we were unable to determine the location of staff at the time or after the vomit incident occurred. At approximately 9:20 am, the word “vomit” was heard and at 9:22 am, staff were heard commenting on a child’s vomiting incident. Per the center’s parent communication application called “DoJo”, the parent was contacted through the message application at 9:22 am to pick up the child who vomited. A second video recording of the November 7, 2025, incident was reviewed from 10:00 a.m. to 10:15 a.m. Prior to the parents’ arrival, one (1) staff member was primarily present in the classroom. At one brief point, a floater entered the classroom and then exited shortly thereafter. During this time, the staff member was assisting a group of nine (9) three-year-old children transitioning from the outdoor area to the classroom. The facility was in compliance with staff/child ratios of 1:9. The classroom is in a U-shape design. The staff member was observed walking throughout the room, interacting with and assisting the children. She assisted children in the bathroom, helped one (1) child with a pull-up, and supported children in the language area. She was also observed standing near the Lego table to supervise the classroom while interacting with the child at the Lego table. A parent arrived at 10:12 a.m. to pick up the child who had vomited. During the approximate twelve (12) minute video timeline between the children entering the classroom and the parent’s arrival, the staff member was observed standing near the Lego table multiple times. There is no audio available for the indoor classroom video footage. Based on the video review, the staff member was positioned in a manner that allowed her to see and/or hear the children, including the child playing at the Lego table while awaiting pickup by the parent. Based on video footage of November 7, 2025, between 10:00-10:15am it was observed that a three-year-old-child that had vomited on the playground was supervised by a staff member at all times. The staff member was observed actively supervising children by being positioned in the indoor environment to maximize their ability to hear and/or see the children at all times and render assistance. The allegation regarding inadequate supervision is unsubstantiated. Allegations regarding the center did not follow the facility’s “sick policy” regarding exclusion of an ill child on 11/07/2025: The center’s wellness policy within the Family Handbook dated August, 2025, did not specifically state a child must be excluded from care after one (1) vomit; however, it does state the following “Once parents are notified that the child has become ill during the day, they will be expected to pick them up promptly. Parents will have 30 minutes to pick the sick child up, so as not to spread the sickness to others in the classroom. When staff have tried to reach you concerning your child and you cannot be reached, we will call the next person listed on the pickup list.” Seven (7) direct caregiving staff, the administrator and the administrator assistant were interviewed and confirmed it is their policy a child’s parent is contacted after one (1) vomit. Per the DoJo application, on November 7th, at 9:22 am, a parent was messaged the following: “Good morning, I just want to let you know your child threw up. He will unfortunately need to be picked up.” A second message through the DoJo app stated the following “Just a reminder our sick policy is within 30 minutes.” The child vomited at approximately 9:20 am, the parent was contacted at 9:22 am and arrived at 10:12 am. Based on video footage of November 7, 2025, between 10:00am-10:15am it was observed that a three-year-old-child that had vomited on the playground was located at the Lego table for the majority of the timeline. Per video footage, review of the center’s Family Handbook and staff interviews, the center staff followed their sick policy; which is more stringent than child care requirements. Child Care Rule 10 A NCAC 09 0804(a)(2), states a child is excluded from care with 2 or more vomits within a 12-hour period; therefore, the allegation regarding Contagious and Infectious Disease was unsubstantiated. The following violations unrelated to the allegations were documented during today’s visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries and cold compresses were included in the unlocked first-aid kits within all eight (8) classrooms, with multiple warnings. Additionally, there were a can of glass cleaner in an aerosol can and two (2) cans of Mr. Bubbles art foam in cans under pressure stored on a shelf in space #133. .2820(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A signed and dated statement was not on file acknowledging receipt of the center's operational policies for two (2) staff files monitored. 10A NCAC 09 .0514(g) Technical assistance was provided as follows: Item 840 – Sanitation Rule 15A NCAC 18A.2820(b) requires hazardous products to include products under pressure to be stored locked. A can of glass cleaner and two (2) foam art aerosol cans located on a shelf in the classroom with three-year-old children were unlocked. This was removed and locked during the visit; therefore corrected during the visit. Item # 1233 – Child Care Rule 10A NCAC 0514(g) requires a signed statement acknowledging receipt of operational policies. Staff sign a statement indicating receipt of personnel policies; however, staff are not required to sign a statement acknowledging receipt of the center’s operational policies. Seven (7) staff members were interviewed independently in the administrator’s office and confirmed a copy of the center’s operational policies are available in their classroom. Staff also confirmed if a new copy is needed administrative staff will provide a duplicate copy. We discussed with the administrative assistant a signed acknowledgement of receipt of operational policies is required and to be maintained in the personnel file. The administrative assistant stated she was not aware a signed statement was required. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by February 24, 2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: To ensure transparency and customer service practices between families and the facility, we encourage you to provide copies of policies and forms that are part of the enrollment process at a parent’s request. Pastor Westmoreland, stated they will always provide duplicate copies of policies to active enrolled families within their program. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter was not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 1125-156L Visit Date: 11/24/2025 Number Present: 55 Completed Date: 11/24/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:50 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and signed by Jennifer Knox, Administrator during the visit. Bonnie Mathis, Licensing Supervisor, accompanied me today. An electronic signed copy of the visit summary was left on-site for you. Jennifer Knox, Administrator, assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-six percent (86%) as of 11/19/2025. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include First Shift, meets enhanced space and meets enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 11/14/2025 and sent to me on 11/17/2025. The allegations are as follows: There is concern of inadequate supervision, safety requirements, nutrition, sanitation, infection and contagious disease. Information was received regarding concern that a three-year-old child was not monitored closely when determined sick. There is concern the facility is not following their sick/illness, exclusion policy. Today, we reviewed the facility’s wellness policy outlined in the Parent Handbook dated August 2025. The handbook is updated annually, which all parents receive upon enrollment, annually, and acknowledge by signature. Based on interviews with the administrator, lead teacher, and teacher assistant for the three-through- four-year-old group, it was confirmed that the center’s policy requires that if a child vomits once, the parent or guardian is contacted and given 30 minutes to pick up their child. Based on the interviews and review of the facility’s wellness policy, the staff followed the facility’s policy; therefore, the allegation regarding caring for mildly ill children is unsubstantiated. Information was received regarding concerns that a first aid kit is not available and accessible for staff. On an unknown date, a three-year-old child received a bite wound that was bleeding, and staff were not able to provide first aid to clean and bandage the injury due to first aid kit not accessible. Based on observation of first aid supplies it was noted that in space # 133 classroom with three-year-old children, the first aid kit was stored in a locked drawer with about four (4) Band-Aids making the kit not easily accessible. All the kits stored in the classrooms were limited to gauze and/or Band-Aids. There were a few staff that were unaware of the location of the first kit. Video footage was observed on July 25, 2025, of a biting incident that occurred towards the end of the operating day in the classroom with three-year-old children. There was one (1) staff member present at the time of the incident assisting a child with a stand up diapering procedure. The child came over to the staff member after the biting incident and the staff member, immediately reviewed the injury, took a picture of it and called for assistance. Parents were arriving at the time of the incident, and an additional staff member arrived to assist. The staff member took the child to the sink and began to clean the wound as the child’s parent arrived. The center’s policy is to wash the wound with running water and soap. Incidents reports and the incident log were reviewed today during our visit. The incident report was completed; however, not signed by the parent. The incident report was presented, but the parent refused to sign. Based on observations today of the first-aid kits and incident reports, the allegation regarding safety requirements for first aid kit supplies not accessible was substantiated. Information was received regarding concerns of inadequate supervision on November 7, 2025. A three-year-old child that was determined to be sick was left unsupervised and isolated. Additional concerns were received that both staff assigned to the three-year-old classroom were in the office and not in the classroom adequately supervising a sick child. Based on video footage of November 7, 2025 between 10:00-10:15am it was noted that a three-year-old-child that had become sick was supervised by a staff member at all times. Staff members were observed engaging with the child while the child was waiting to be picked up by the father. The assigned lead teacher was in the office at the time of the incident; however, a staff member was present at all times; therefore, all children were supervised adequately. Based on the video footage, the allegation regarding supervision for this portion of the complaint is unsubstantiated On a second occasion, a three-year-old child left the assigned classroom and was found on a different floor level unsupervised. Based on information provided today on August 5, 2025 a child did exit the outside playground area and enter the indoor downstairs lobby area of the facility. Based on your written and verbal report the child went directly up the stairs and was met by the church volunteer at the top of the stairs at the welcome desk. The volunteer then escorted back downstairs to you and returned outside with his class. You stated that you immediately reported the incident to the child’s mother. You reported that you then investigated the door and let maintenance know that the door was not latching/closing properly and maintenance was able to fix the issues immediately. Based on the interview and written documentation provided by you, the allegation regarding supervision is substantiated. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Information was received regarding concerns of food brought from home for a three-year-old child was not eaten, was not reheated and not cut into appropriate portions. Staff assigned to the three-year-old classroom were interviewed today and stated the lunchbox brought from home was stored in the kitchen area. When lunches were served the child’s lunch was brought at the same time. Staff stated the food brought from home was fully prepared and cut into appropriate bite sizes to serve. It was also reported and documented by the administrator, they were never instructed to cut food smaller; therefore, the food brought from home was served as provided. Per sanitation rules for child care 15A NCAC 18A .2804 FOOD SUPPLIES (K) Lunches, snacks, and other meals containing potentially hazardous foods shall be refrigerated at 45 degrees Fahrenheit or below and stored in the child care center kitchen or approved food preparation area. Hot foods that a child brings from home to the child care center in double-walled, insulated thermos containers may be stored outside of refrigeration at the child care center with the written permission of the child's parent or guardian. The facility is not required to reheat food brought from home. The facility is not required to reheat food in accordance with sanitation regulations. Food brought from home that needs to remain warm must be stored in a double-walled, insulated thermos. Staff reported that lunches provided by parents were consistently pre-cut and prepared prior to being sent in. Recently, parents agreed that the child would receive lunch provided by the facility, with an additional fruit supplied from home. Staff stated that the child would sometimes eat the food brought from home and other times decline the additional item. Staff confirmed that this information was communicated to the parents. The allegation regarding sanitation and nutrition is unsubstantiated. The following violations were documented during today's visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. On August 5, 2025, a child was able to enter the indoor lobby area through a door on the playground that was locked but left open. The child reached the top of the stairs before being stopped by a church volunteer stationed at the information desk. The volunteer escorted the child back down the stairs to Ms. Knox. Ms. Knox reported that the child had been unsupervised for approximately one and a half minutes. .1801(a)(1-5) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted was dated November 17 - 21. The current activity plan November 24 - 28 was electronically stored and printed during today's visit in classroom with four and five-year-old children. GS 110-91(12); .0508(a) 611 All beds, cots, or mats with individual linen were not provided for each child. Three (3) children in the four and five-year-old classroom were lying on a cot without a sheet. 15A NCAC 18A .2821(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An extension jack mounted less than 5 feet had four electrical outlets uncovered in the classroom with two and three-year-old children, classroom #141. 10A NCAC 09 .0604(c) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One (1) incident report located in a child's file dated 2/28/25 did not identify the time the parent was notified, who notified the parent and was not signed by the individual that completed the incident report. .0802 (e) 885 A first aid kit was not available on site at all times. Not all staff were aware of the location of the fully stocked first aid kit. Classroom first aid kits were limited to band aids and gauze. In the space for children ages three-years-of-age the first aid kit was stored in a locked drawer. .0604(s) Technical assistance was provided as follows: Item #303 Children must be adequately supervised at all times to keep children safe. Strategies for supervision of children are available on National Resource Center under 2.2 Supervision and Discipline guideline at https://nrckids.org/CFOC/Database/2.2.0.1. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever they leave one area and arrive at another. Additionally, it is important that staff take the time to identify the needs of the children, whereabouts, injuries, etc. when staff transition to another classroom or leave for the day. Item #428 – The current activity plan for the classroom with four and five-year-old children was electronically stored; however, was not posted as required for easy reference. Activity plans are to be posted for easy reference by parents/guardians, and staff members to include floaters/substitutes. A current activity plan was printed and posted during today’s visit. Recommend posting the current activity plan at the close of business on Friday or at first operation on Monday to ensure compliance is maintained regarding this requirement. Item #611 – Each child’s mat or cot shall be equipment with clean linen as required by sanitation requirement 2821 (c). Recommend having additional linens available in each classroom. Staff stated two sheets were torn and discarded. The administrator provided linens needed for the cots during today’s visit. Item #812 – The classroom (space 141) with two and three-year-old children had an extension jack mounted to the wall under 5 feet with outlets not covered. We discussed having extra outlet covers in each classroom in order to adequately cover all exposed and accessible outlets. Each open outlet on an extension jack is to be covered with a protective outlet cover. This was corrected during today’s visit. Item #842 – The incident log was monitored today and a random sampling of incident reports. An incident report dated 2/28/25 did not contain all required information to include the time the parent was notified by whom the incident report was completed and signed by the individual completed the report. Each incident report should be reviewed prior to logging and filing in the child’s file to ensure all required information is indicated on the report. Refer to Child Care Rule 0802(e) (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. Item #885-Today we left you a copy of the Stocking a First Aid Kit checklist to use as a reference to ensure that first aid kits are well supplied at all times. I would suggest doing a first aid kit check several times throughout the year to ensure you are always prepared. Achieving Compliance: The facility received a violation regarding supervision today. A follow-up visit will be conducted in the near future to determine if staff are adequately supervising children per Child Care Rule 10A NCAC 09 .1801(a)(1-5). Based on today’s findings, this child care facility received a substantiated complaint regarding supervision. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by December 8, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if you mail the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: During today’s visit we discussed the importance of documenting the incident reports on the incident log at the time of the incident. Per Child Care Rule .0802 (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. During today's visit we discussed expanding on the facility's wellness policy. It is recommended to identify the specific illnesses and at what point the facility will contact to have the child picked up from the center. Refer to Child Care Rule .0804 for a list of illnesses and when child exclusion is required to ensure the safety and well being of all children and staff. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828. 782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 1125-156L Visit Date: 11/24/2025 Number Present: 55 Completed Date: 11/24/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:50 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and signed by Jennifer Knox, Administrator during the visit. Bonnie Mathis, Licensing Supervisor, accompanied me today. An electronic signed copy of the visit summary was left on-site for you. Jennifer Knox, Administrator, assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-six percent (86%) as of 11/19/2025. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include First Shift, meets enhanced space and meets enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 11/14/2025 and sent to me on 11/17/2025. The allegations are as follows: There is concern of inadequate supervision, safety requirements, nutrition, sanitation, infection and contagious disease. Information was received regarding concern that a three-year-old child was not monitored closely when determined sick. There is concern the facility is not following their sick/illness, exclusion policy. Today, we reviewed the facility’s wellness policy outlined in the Parent Handbook dated August 2025. The handbook is updated annually, which all parents receive upon enrollment, annually, and acknowledge by signature. Based on interviews with the administrator, lead teacher, and teacher assistant for the three-through- four-year-old group, it was confirmed that the center’s policy requires that if a child vomits once, the parent or guardian is contacted and given 30 minutes to pick up their child. Based on the interviews and review of the facility’s wellness policy, the staff followed the facility’s policy; therefore, the allegation regarding caring for mildly ill children is unsubstantiated. Information was received regarding concerns that a first aid kit is not available and accessible for staff. On an unknown date, a three-year-old child received a bite wound that was bleeding, and staff were not able to provide first aid to clean and bandage the injury due to first aid kit not accessible. Based on observation of first aid supplies it was noted that in space # 133 classroom with three-year-old children, the first aid kit was stored in a locked drawer with about four (4) Band-Aids making the kit not easily accessible. All the kits stored in the classrooms were limited to gauze and/or Band-Aids. There were a few staff that were unaware of the location of the first kit. Video footage was observed on July 25, 2025, of a biting incident that occurred towards the end of the operating day in the classroom with three-year-old children. There was one (1) staff member present at the time of the incident assisting a child with a stand up diapering procedure. The child came over to the staff member after the biting incident and the staff member, immediately reviewed the injury, took a picture of it and called for assistance. Parents were arriving at the time of the incident, and an additional staff member arrived to assist. The staff member took the child to the sink and began to clean the wound as the child’s parent arrived. The center’s policy is to wash the wound with running water and soap. Incidents reports and the incident log were reviewed today during our visit. The incident report was completed; however, not signed by the parent. The incident report was presented, but the parent refused to sign. Based on observations today of the first-aid kits and incident reports, the allegation regarding safety requirements for first aid kit supplies not accessible was substantiated. Information was received regarding concerns of inadequate supervision on November 7, 2025. A three-year-old child that was determined to be sick was left unsupervised and isolated. Additional concerns were received that both staff assigned to the three-year-old classroom were in the office and not in the classroom adequately supervising a sick child. Based on video footage of November 7, 2025 between 10:00-10:15am it was noted that a three-year-old-child that had become sick was supervised by a staff member at all times. Staff members were observed engaging with the child while the child was waiting to be picked up by the father. The assigned lead teacher was in the office at the time of the incident; however, a staff member was present at all times; therefore, all children were supervised adequately. Based on the video footage, the allegation regarding supervision for this portion of the complaint is unsubstantiated On a second occasion, a three-year-old child left the assigned classroom and was found on a different floor level unsupervised. Based on information provided today on August 5, 2025 a child did exit the outside playground area and enter the indoor downstairs lobby area of the facility. Based on your written and verbal report the child went directly up the stairs and was met by the church volunteer at the top of the stairs at the welcome desk. The volunteer then escorted back downstairs to you and returned outside with his class. You stated that you immediately reported the incident to the child’s mother. You reported that you then investigated the door and let maintenance know that the door was not latching/closing properly and maintenance was able to fix the issues immediately. Based on the interview and written documentation provided by you, the allegation regarding supervision is substantiated. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Information was received regarding concerns of food brought from home for a three-year-old child was not eaten, was not reheated and not cut into appropriate portions. Staff assigned to the three-year-old classroom were interviewed today and stated the lunchbox brought from home was stored in the kitchen area. When lunches were served the child’s lunch was brought at the same time. Staff stated the food brought from home was fully prepared and cut into appropriate bite sizes to serve. It was also reported and documented by the administrator, they were never instructed to cut food smaller; therefore, the food brought from home was served as provided. Per sanitation rules for child care 15A NCAC 18A .2804 FOOD SUPPLIES (K) Lunches, snacks, and other meals containing potentially hazardous foods shall be refrigerated at 45 degrees Fahrenheit or below and stored in the child care center kitchen or approved food preparation area. Hot foods that a child brings from home to the child care center in double-walled, insulated thermos containers may be stored outside of refrigeration at the child care center with the written permission of the child's parent or guardian. The facility is not required to reheat food brought from home. The facility is not required to reheat food in accordance with sanitation regulations. Food brought from home that needs to remain warm must be stored in a double-walled, insulated thermos. Staff reported that lunches provided by parents were consistently pre-cut and prepared prior to being sent in. Recently, parents agreed that the child would receive lunch provided by the facility, with an additional fruit supplied from home. Staff stated that the child would sometimes eat the food brought from home and other times decline the additional item. Staff confirmed that this information was communicated to the parents. The allegation regarding sanitation and nutrition is unsubstantiated. The following violations were documented during today's visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. On August 5, 2025, a child was able to enter the indoor lobby area through a door on the playground that was locked but left open. The child reached the top of the stairs before being stopped by a church volunteer stationed at the information desk. The volunteer escorted the child back down the stairs to Ms. Knox. Ms. Knox reported that the child had been unsupervised for approximately one and a half minutes. .1801(a)(1-5) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted was dated November 17 - 21. The current activity plan November 24 - 28 was electronically stored and printed during today's visit in classroom with four and five-year-old children. GS 110-91(12); .0508(a) 611 All beds, cots, or mats with individual linen were not provided for each child. Three (3) children in the four and five-year-old classroom were lying on a cot without a sheet. 15A NCAC 18A .2821(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An extension jack mounted less than 5 feet had four electrical outlets uncovered in the classroom with two and three-year-old children, classroom #141. 10A NCAC 09 .0604(c) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One (1) incident report located in a child's file dated 2/28/25 did not identify the time the parent was notified, who notified the parent and was not signed by the individual that completed the incident report. .0802 (e) 885 A first aid kit was not available on site at all times. Not all staff were aware of the location of the fully stocked first aid kit. Classroom first aid kits were limited to band aids and gauze. In the space for children ages three-years-of-age the first aid kit was stored in a locked drawer. .0604(s) Technical assistance was provided as follows: Item #303 Children must be adequately supervised at all times to keep children safe. Strategies for supervision of children are available on National Resource Center under 2.2 Supervision and Discipline guideline at https://nrckids.org/CFOC/Database/2.2.0.1. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever they leave one area and arrive at another. Additionally, it is important that staff take the time to identify the needs of the children, whereabouts, injuries, etc. when staff transition to another classroom or leave for the day. Item #428 – The current activity plan for the classroom with four and five-year-old children was electronically stored; however, was not posted as required for easy reference. Activity plans are to be posted for easy reference by parents/guardians, and staff members to include floaters/substitutes. A current activity plan was printed and posted during today’s visit. Recommend posting the current activity plan at the close of business on Friday or at first operation on Monday to ensure compliance is maintained regarding this requirement. Item #611 – Each child’s mat or cot shall be equipment with clean linen as required by sanitation requirement 2821 (c). Recommend having additional linens available in each classroom. Staff stated two sheets were torn and discarded. The administrator provided linens needed for the cots during today’s visit. Item #812 – The classroom (space 141) with two and three-year-old children had an extension jack mounted to the wall under 5 feet with outlets not covered. We discussed having extra outlet covers in each classroom in order to adequately cover all exposed and accessible outlets. Each open outlet on an extension jack is to be covered with a protective outlet cover. This was corrected during today’s visit. Item #842 – The incident log was monitored today and a random sampling of incident reports. An incident report dated 2/28/25 did not contain all required information to include the time the parent was notified by whom the incident report was completed and signed by the individual completed the report. Each incident report should be reviewed prior to logging and filing in the child’s file to ensure all required information is indicated on the report. Refer to Child Care Rule 0802(e) (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. Item #885-Today we left you a copy of the Stocking a First Aid Kit checklist to use as a reference to ensure that first aid kits are well supplied at all times. I would suggest doing a first aid kit check several times throughout the year to ensure you are always prepared. Achieving Compliance: The facility received a violation regarding supervision today. A follow-up visit will be conducted in the near future to determine if staff are adequately supervising children per Child Care Rule 10A NCAC 09 .1801(a)(1-5). Based on today’s findings, this child care facility received a substantiated complaint regarding supervision. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by December 8, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if you mail the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: During today’s visit we discussed the importance of documenting the incident reports on the incident log at the time of the incident. Per Child Care Rule .0802 (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. During today's visit we discussed expanding on the facility's wellness policy. It is recommended to identify the specific illnesses and at what point the facility will contact to have the child picked up from the center. Refer to Child Care Rule .0804 for a list of illnesses and when child exclusion is required to ensure the safety and well being of all children and staff. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828. 782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 1125-156L Visit Date: 11/24/2025 Number Present: 55 Completed Date: 11/24/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:50 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and signed by Jennifer Knox, Administrator during the visit. Bonnie Mathis, Licensing Supervisor, accompanied me today. An electronic signed copy of the visit summary was left on-site for you. Jennifer Knox, Administrator, assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-six percent (86%) as of 11/19/2025. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include First Shift, meets enhanced space and meets enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 11/14/2025 and sent to me on 11/17/2025. The allegations are as follows: There is concern of inadequate supervision, safety requirements, nutrition, sanitation, infection and contagious disease. Information was received regarding concern that a three-year-old child was not monitored closely when determined sick. There is concern the facility is not following their sick/illness, exclusion policy. Today, we reviewed the facility’s wellness policy outlined in the Parent Handbook dated August 2025. The handbook is updated annually, which all parents receive upon enrollment, annually, and acknowledge by signature. Based on interviews with the administrator, lead teacher, and teacher assistant for the three-through- four-year-old group, it was confirmed that the center’s policy requires that if a child vomits once, the parent or guardian is contacted and given 30 minutes to pick up their child. Based on the interviews and review of the facility’s wellness policy, the staff followed the facility’s policy; therefore, the allegation regarding caring for mildly ill children is unsubstantiated. Information was received regarding concerns that a first aid kit is not available and accessible for staff. On an unknown date, a three-year-old child received a bite wound that was bleeding, and staff were not able to provide first aid to clean and bandage the injury due to first aid kit not accessible. Based on observation of first aid supplies it was noted that in space # 133 classroom with three-year-old children, the first aid kit was stored in a locked drawer with about four (4) Band-Aids making the kit not easily accessible. All the kits stored in the classrooms were limited to gauze and/or Band-Aids. There were a few staff that were unaware of the location of the first kit. Video footage was observed on July 25, 2025, of a biting incident that occurred towards the end of the operating day in the classroom with three-year-old children. There was one (1) staff member present at the time of the incident assisting a child with a stand up diapering procedure. The child came over to the staff member after the biting incident and the staff member, immediately reviewed the injury, took a picture of it and called for assistance. Parents were arriving at the time of the incident, and an additional staff member arrived to assist. The staff member took the child to the sink and began to clean the wound as the child’s parent arrived. The center’s policy is to wash the wound with running water and soap. Incidents reports and the incident log were reviewed today during our visit. The incident report was completed; however, not signed by the parent. The incident report was presented, but the parent refused to sign. Based on observations today of the first-aid kits and incident reports, the allegation regarding safety requirements for first aid kit supplies not accessible was substantiated. Information was received regarding concerns of inadequate supervision on November 7, 2025. A three-year-old child that was determined to be sick was left unsupervised and isolated. Additional concerns were received that both staff assigned to the three-year-old classroom were in the office and not in the classroom adequately supervising a sick child. Based on video footage of November 7, 2025 between 10:00-10:15am it was noted that a three-year-old-child that had become sick was supervised by a staff member at all times. Staff members were observed engaging with the child while the child was waiting to be picked up by the father. The assigned lead teacher was in the office at the time of the incident; however, a staff member was present at all times; therefore, all children were supervised adequately. Based on the video footage, the allegation regarding supervision for this portion of the complaint is unsubstantiated On a second occasion, a three-year-old child left the assigned classroom and was found on a different floor level unsupervised. Based on information provided today on August 5, 2025 a child did exit the outside playground area and enter the indoor downstairs lobby area of the facility. Based on your written and verbal report the child went directly up the stairs and was met by the church volunteer at the top of the stairs at the welcome desk. The volunteer then escorted back downstairs to you and returned outside with his class. You stated that you immediately reported the incident to the child’s mother. You reported that you then investigated the door and let maintenance know that the door was not latching/closing properly and maintenance was able to fix the issues immediately. Based on the interview and written documentation provided by you, the allegation regarding supervision is substantiated. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Information was received regarding concerns of food brought from home for a three-year-old child was not eaten, was not reheated and not cut into appropriate portions. Staff assigned to the three-year-old classroom were interviewed today and stated the lunchbox brought from home was stored in the kitchen area. When lunches were served the child’s lunch was brought at the same time. Staff stated the food brought from home was fully prepared and cut into appropriate bite sizes to serve. It was also reported and documented by the administrator, they were never instructed to cut food smaller; therefore, the food brought from home was served as provided. Per sanitation rules for child care 15A NCAC 18A .2804 FOOD SUPPLIES (K) Lunches, snacks, and other meals containing potentially hazardous foods shall be refrigerated at 45 degrees Fahrenheit or below and stored in the child care center kitchen or approved food preparation area. Hot foods that a child brings from home to the child care center in double-walled, insulated thermos containers may be stored outside of refrigeration at the child care center with the written permission of the child's parent or guardian. The facility is not required to reheat food brought from home. The facility is not required to reheat food in accordance with sanitation regulations. Food brought from home that needs to remain warm must be stored in a double-walled, insulated thermos. Staff reported that lunches provided by parents were consistently pre-cut and prepared prior to being sent in. Recently, parents agreed that the child would receive lunch provided by the facility, with an additional fruit supplied from home. Staff stated that the child would sometimes eat the food brought from home and other times decline the additional item. Staff confirmed that this information was communicated to the parents. The allegation regarding sanitation and nutrition is unsubstantiated. The following violations were documented during today's visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. On August 5, 2025, a child was able to enter the indoor lobby area through a door on the playground that was locked but left open. The child reached the top of the stairs before being stopped by a church volunteer stationed at the information desk. The volunteer escorted the child back down the stairs to Ms. Knox. Ms. Knox reported that the child had been unsupervised for approximately one and a half minutes. .1801(a)(1-5) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted was dated November 17 - 21. The current activity plan November 24 - 28 was electronically stored and printed during today's visit in classroom with four and five-year-old children. GS 110-91(12); .0508(a) 611 All beds, cots, or mats with individual linen were not provided for each child. Three (3) children in the four and five-year-old classroom were lying on a cot without a sheet. 15A NCAC 18A .2821(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An extension jack mounted less than 5 feet had four electrical outlets uncovered in the classroom with two and three-year-old children, classroom #141. 10A NCAC 09 .0604(c) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One (1) incident report located in a child's file dated 2/28/25 did not identify the time the parent was notified, who notified the parent and was not signed by the individual that completed the incident report. .0802 (e) 885 A first aid kit was not available on site at all times. Not all staff were aware of the location of the fully stocked first aid kit. Classroom first aid kits were limited to band aids and gauze. In the space for children ages three-years-of-age the first aid kit was stored in a locked drawer. .0604(s) Technical assistance was provided as follows: Item #303 Children must be adequately supervised at all times to keep children safe. Strategies for supervision of children are available on National Resource Center under 2.2 Supervision and Discipline guideline at https://nrckids.org/CFOC/Database/2.2.0.1. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever they leave one area and arrive at another. Additionally, it is important that staff take the time to identify the needs of the children, whereabouts, injuries, etc. when staff transition to another classroom or leave for the day. Item #428 – The current activity plan for the classroom with four and five-year-old children was electronically stored; however, was not posted as required for easy reference. Activity plans are to be posted for easy reference by parents/guardians, and staff members to include floaters/substitutes. A current activity plan was printed and posted during today’s visit. Recommend posting the current activity plan at the close of business on Friday or at first operation on Monday to ensure compliance is maintained regarding this requirement. Item #611 – Each child’s mat or cot shall be equipment with clean linen as required by sanitation requirement 2821 (c). Recommend having additional linens available in each classroom. Staff stated two sheets were torn and discarded. The administrator provided linens needed for the cots during today’s visit. Item #812 – The classroom (space 141) with two and three-year-old children had an extension jack mounted to the wall under 5 feet with outlets not covered. We discussed having extra outlet covers in each classroom in order to adequately cover all exposed and accessible outlets. Each open outlet on an extension jack is to be covered with a protective outlet cover. This was corrected during today’s visit. Item #842 – The incident log was monitored today and a random sampling of incident reports. An incident report dated 2/28/25 did not contain all required information to include the time the parent was notified by whom the incident report was completed and signed by the individual completed the report. Each incident report should be reviewed prior to logging and filing in the child’s file to ensure all required information is indicated on the report. Refer to Child Care Rule 0802(e) (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. Item #885-Today we left you a copy of the Stocking a First Aid Kit checklist to use as a reference to ensure that first aid kits are well supplied at all times. I would suggest doing a first aid kit check several times throughout the year to ensure you are always prepared. Achieving Compliance: The facility received a violation regarding supervision today. A follow-up visit will be conducted in the near future to determine if staff are adequately supervising children per Child Care Rule 10A NCAC 09 .1801(a)(1-5). Based on today’s findings, this child care facility received a substantiated complaint regarding supervision. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by December 8, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if you mail the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: During today’s visit we discussed the importance of documenting the incident reports on the incident log at the time of the incident. Per Child Care Rule .0802 (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. During today's visit we discussed expanding on the facility's wellness policy. It is recommended to identify the specific illnesses and at what point the facility will contact to have the child picked up from the center. Refer to Child Care Rule .0804 for a list of illnesses and when child exclusion is required to ensure the safety and well being of all children and staff. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828. 782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 1125-156L Visit Date: 11/24/2025 Number Present: 55 Completed Date: 11/24/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:50 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and signed by Jennifer Knox, Administrator during the visit. Bonnie Mathis, Licensing Supervisor, accompanied me today. An electronic signed copy of the visit summary was left on-site for you. Jennifer Knox, Administrator, assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-six percent (86%) as of 11/19/2025. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include First Shift, meets enhanced space and meets enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 11/14/2025 and sent to me on 11/17/2025. The allegations are as follows: There is concern of inadequate supervision, safety requirements, nutrition, sanitation, infection and contagious disease. Information was received regarding concern that a three-year-old child was not monitored closely when determined sick. There is concern the facility is not following their sick/illness, exclusion policy. Today, we reviewed the facility’s wellness policy outlined in the Parent Handbook dated August 2025. The handbook is updated annually, which all parents receive upon enrollment, annually, and acknowledge by signature. Based on interviews with the administrator, lead teacher, and teacher assistant for the three-through- four-year-old group, it was confirmed that the center’s policy requires that if a child vomits once, the parent or guardian is contacted and given 30 minutes to pick up their child. Based on the interviews and review of the facility’s wellness policy, the staff followed the facility’s policy; therefore, the allegation regarding caring for mildly ill children is unsubstantiated. Information was received regarding concerns that a first aid kit is not available and accessible for staff. On an unknown date, a three-year-old child received a bite wound that was bleeding, and staff were not able to provide first aid to clean and bandage the injury due to first aid kit not accessible. Based on observation of first aid supplies it was noted that in space # 133 classroom with three-year-old children, the first aid kit was stored in a locked drawer with about four (4) Band-Aids making the kit not easily accessible. All the kits stored in the classrooms were limited to gauze and/or Band-Aids. There were a few staff that were unaware of the location of the first kit. Video footage was observed on July 25, 2025, of a biting incident that occurred towards the end of the operating day in the classroom with three-year-old children. There was one (1) staff member present at the time of the incident assisting a child with a stand up diapering procedure. The child came over to the staff member after the biting incident and the staff member, immediately reviewed the injury, took a picture of it and called for assistance. Parents were arriving at the time of the incident, and an additional staff member arrived to assist. The staff member took the child to the sink and began to clean the wound as the child’s parent arrived. The center’s policy is to wash the wound with running water and soap. Incidents reports and the incident log were reviewed today during our visit. The incident report was completed; however, not signed by the parent. The incident report was presented, but the parent refused to sign. Based on observations today of the first-aid kits and incident reports, the allegation regarding safety requirements for first aid kit supplies not accessible was substantiated. Information was received regarding concerns of inadequate supervision on November 7, 2025. A three-year-old child that was determined to be sick was left unsupervised and isolated. Additional concerns were received that both staff assigned to the three-year-old classroom were in the office and not in the classroom adequately supervising a sick child. Based on video footage of November 7, 2025 between 10:00-10:15am it was noted that a three-year-old-child that had become sick was supervised by a staff member at all times. Staff members were observed engaging with the child while the child was waiting to be picked up by the father. The assigned lead teacher was in the office at the time of the incident; however, a staff member was present at all times; therefore, all children were supervised adequately. Based on the video footage, the allegation regarding supervision for this portion of the complaint is unsubstantiated On a second occasion, a three-year-old child left the assigned classroom and was found on a different floor level unsupervised. Based on information provided today on August 5, 2025 a child did exit the outside playground area and enter the indoor downstairs lobby area of the facility. Based on your written and verbal report the child went directly up the stairs and was met by the church volunteer at the top of the stairs at the welcome desk. The volunteer then escorted back downstairs to you and returned outside with his class. You stated that you immediately reported the incident to the child’s mother. You reported that you then investigated the door and let maintenance know that the door was not latching/closing properly and maintenance was able to fix the issues immediately. Based on the interview and written documentation provided by you, the allegation regarding supervision is substantiated. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Information was received regarding concerns of food brought from home for a three-year-old child was not eaten, was not reheated and not cut into appropriate portions. Staff assigned to the three-year-old classroom were interviewed today and stated the lunchbox brought from home was stored in the kitchen area. When lunches were served the child’s lunch was brought at the same time. Staff stated the food brought from home was fully prepared and cut into appropriate bite sizes to serve. It was also reported and documented by the administrator, they were never instructed to cut food smaller; therefore, the food brought from home was served as provided. Per sanitation rules for child care 15A NCAC 18A .2804 FOOD SUPPLIES (K) Lunches, snacks, and other meals containing potentially hazardous foods shall be refrigerated at 45 degrees Fahrenheit or below and stored in the child care center kitchen or approved food preparation area. Hot foods that a child brings from home to the child care center in double-walled, insulated thermos containers may be stored outside of refrigeration at the child care center with the written permission of the child's parent or guardian. The facility is not required to reheat food brought from home. The facility is not required to reheat food in accordance with sanitation regulations. Food brought from home that needs to remain warm must be stored in a double-walled, insulated thermos. Staff reported that lunches provided by parents were consistently pre-cut and prepared prior to being sent in. Recently, parents agreed that the child would receive lunch provided by the facility, with an additional fruit supplied from home. Staff stated that the child would sometimes eat the food brought from home and other times decline the additional item. Staff confirmed that this information was communicated to the parents. The allegation regarding sanitation and nutrition is unsubstantiated. The following violations were documented during today's visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. On August 5, 2025, a child was able to enter the indoor lobby area through a door on the playground that was locked but left open. The child reached the top of the stairs before being stopped by a church volunteer stationed at the information desk. The volunteer escorted the child back down the stairs to Ms. Knox. Ms. Knox reported that the child had been unsupervised for approximately one and a half minutes. .1801(a)(1-5) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted was dated November 17 - 21. The current activity plan November 24 - 28 was electronically stored and printed during today's visit in classroom with four and five-year-old children. GS 110-91(12); .0508(a) 611 All beds, cots, or mats with individual linen were not provided for each child. Three (3) children in the four and five-year-old classroom were lying on a cot without a sheet. 15A NCAC 18A .2821(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An extension jack mounted less than 5 feet had four electrical outlets uncovered in the classroom with two and three-year-old children, classroom #141. 10A NCAC 09 .0604(c) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One (1) incident report located in a child's file dated 2/28/25 did not identify the time the parent was notified, who notified the parent and was not signed by the individual that completed the incident report. .0802 (e) 885 A first aid kit was not available on site at all times. Not all staff were aware of the location of the fully stocked first aid kit. Classroom first aid kits were limited to band aids and gauze. In the space for children ages three-years-of-age the first aid kit was stored in a locked drawer. .0604(s) Technical assistance was provided as follows: Item #303 Children must be adequately supervised at all times to keep children safe. Strategies for supervision of children are available on National Resource Center under 2.2 Supervision and Discipline guideline at https://nrckids.org/CFOC/Database/2.2.0.1. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever they leave one area and arrive at another. Additionally, it is important that staff take the time to identify the needs of the children, whereabouts, injuries, etc. when staff transition to another classroom or leave for the day. Item #428 – The current activity plan for the classroom with four and five-year-old children was electronically stored; however, was not posted as required for easy reference. Activity plans are to be posted for easy reference by parents/guardians, and staff members to include floaters/substitutes. A current activity plan was printed and posted during today’s visit. Recommend posting the current activity plan at the close of business on Friday or at first operation on Monday to ensure compliance is maintained regarding this requirement. Item #611 – Each child’s mat or cot shall be equipment with clean linen as required by sanitation requirement 2821 (c). Recommend having additional linens available in each classroom. Staff stated two sheets were torn and discarded. The administrator provided linens needed for the cots during today’s visit. Item #812 – The classroom (space 141) with two and three-year-old children had an extension jack mounted to the wall under 5 feet with outlets not covered. We discussed having extra outlet covers in each classroom in order to adequately cover all exposed and accessible outlets. Each open outlet on an extension jack is to be covered with a protective outlet cover. This was corrected during today’s visit. Item #842 – The incident log was monitored today and a random sampling of incident reports. An incident report dated 2/28/25 did not contain all required information to include the time the parent was notified by whom the incident report was completed and signed by the individual completed the report. Each incident report should be reviewed prior to logging and filing in the child’s file to ensure all required information is indicated on the report. Refer to Child Care Rule 0802(e) (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. Item #885-Today we left you a copy of the Stocking a First Aid Kit checklist to use as a reference to ensure that first aid kits are well supplied at all times. I would suggest doing a first aid kit check several times throughout the year to ensure you are always prepared. Achieving Compliance: The facility received a violation regarding supervision today. A follow-up visit will be conducted in the near future to determine if staff are adequately supervising children per Child Care Rule 10A NCAC 09 .1801(a)(1-5). Based on today’s findings, this child care facility received a substantiated complaint regarding supervision. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by December 8, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if you mail the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: During today’s visit we discussed the importance of documenting the incident reports on the incident log at the time of the incident. Per Child Care Rule .0802 (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. During today's visit we discussed expanding on the facility's wellness policy. It is recommended to identify the specific illnesses and at what point the facility will contact to have the child picked up from the center. Refer to Child Care Rule .0804 for a list of illnesses and when child exclusion is required to ensure the safety and well being of all children and staff. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828. 782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 1125-156L Visit Date: 11/24/2025 Number Present: 55 Completed Date: 11/24/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:50 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and signed by Jennifer Knox, Administrator during the visit. Bonnie Mathis, Licensing Supervisor, accompanied me today. An electronic signed copy of the visit summary was left on-site for you. Jennifer Knox, Administrator, assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-six percent (86%) as of 11/19/2025. The facility operates with a four-star license issued on 9/8/2024. The Special Services/Restrictions include First Shift, meets enhanced space and meets enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 11/14/2025 and sent to me on 11/17/2025. The allegations are as follows: There is concern of inadequate supervision, safety requirements, nutrition, sanitation, infection and contagious disease. Information was received regarding concern that a three-year-old child was not monitored closely when determined sick. There is concern the facility is not following their sick/illness, exclusion policy. Today, we reviewed the facility’s wellness policy outlined in the Parent Handbook dated August 2025. The handbook is updated annually, which all parents receive upon enrollment, annually, and acknowledge by signature. Based on interviews with the administrator, lead teacher, and teacher assistant for the three-through- four-year-old group, it was confirmed that the center’s policy requires that if a child vomits once, the parent or guardian is contacted and given 30 minutes to pick up their child. Based on the interviews and review of the facility’s wellness policy, the staff followed the facility’s policy; therefore, the allegation regarding caring for mildly ill children is unsubstantiated. Information was received regarding concerns that a first aid kit is not available and accessible for staff. On an unknown date, a three-year-old child received a bite wound that was bleeding, and staff were not able to provide first aid to clean and bandage the injury due to first aid kit not accessible. Based on observation of first aid supplies it was noted that in space # 133 classroom with three-year-old children, the first aid kit was stored in a locked drawer with about four (4) Band-Aids making the kit not easily accessible. All the kits stored in the classrooms were limited to gauze and/or Band-Aids. There were a few staff that were unaware of the location of the first kit. Video footage was observed on July 25, 2025, of a biting incident that occurred towards the end of the operating day in the classroom with three-year-old children. There was one (1) staff member present at the time of the incident assisting a child with a stand up diapering procedure. The child came over to the staff member after the biting incident and the staff member, immediately reviewed the injury, took a picture of it and called for assistance. Parents were arriving at the time of the incident, and an additional staff member arrived to assist. The staff member took the child to the sink and began to clean the wound as the child’s parent arrived. The center’s policy is to wash the wound with running water and soap. Incidents reports and the incident log were reviewed today during our visit. The incident report was completed; however, not signed by the parent. The incident report was presented, but the parent refused to sign. Based on observations today of the first-aid kits and incident reports, the allegation regarding safety requirements for first aid kit supplies not accessible was substantiated. Information was received regarding concerns of inadequate supervision on November 7, 2025. A three-year-old child that was determined to be sick was left unsupervised and isolated. Additional concerns were received that both staff assigned to the three-year-old classroom were in the office and not in the classroom adequately supervising a sick child. Based on video footage of November 7, 2025 between 10:00-10:15am it was noted that a three-year-old-child that had become sick was supervised by a staff member at all times. Staff members were observed engaging with the child while the child was waiting to be picked up by the father. The assigned lead teacher was in the office at the time of the incident; however, a staff member was present at all times; therefore, all children were supervised adequately. Based on the video footage, the allegation regarding supervision for this portion of the complaint is unsubstantiated On a second occasion, a three-year-old child left the assigned classroom and was found on a different floor level unsupervised. Based on information provided today on August 5, 2025 a child did exit the outside playground area and enter the indoor downstairs lobby area of the facility. Based on your written and verbal report the child went directly up the stairs and was met by the church volunteer at the top of the stairs at the welcome desk. The volunteer then escorted back downstairs to you and returned outside with his class. You stated that you immediately reported the incident to the child’s mother. You reported that you then investigated the door and let maintenance know that the door was not latching/closing properly and maintenance was able to fix the issues immediately. Based on the interview and written documentation provided by you, the allegation regarding supervision is substantiated. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Information was received regarding concerns of food brought from home for a three-year-old child was not eaten, was not reheated and not cut into appropriate portions. Staff assigned to the three-year-old classroom were interviewed today and stated the lunchbox brought from home was stored in the kitchen area. When lunches were served the child’s lunch was brought at the same time. Staff stated the food brought from home was fully prepared and cut into appropriate bite sizes to serve. It was also reported and documented by the administrator, they were never instructed to cut food smaller; therefore, the food brought from home was served as provided. Per sanitation rules for child care 15A NCAC 18A .2804 FOOD SUPPLIES (K) Lunches, snacks, and other meals containing potentially hazardous foods shall be refrigerated at 45 degrees Fahrenheit or below and stored in the child care center kitchen or approved food preparation area. Hot foods that a child brings from home to the child care center in double-walled, insulated thermos containers may be stored outside of refrigeration at the child care center with the written permission of the child's parent or guardian. The facility is not required to reheat food brought from home. The facility is not required to reheat food in accordance with sanitation regulations. Food brought from home that needs to remain warm must be stored in a double-walled, insulated thermos. Staff reported that lunches provided by parents were consistently pre-cut and prepared prior to being sent in. Recently, parents agreed that the child would receive lunch provided by the facility, with an additional fruit supplied from home. Staff stated that the child would sometimes eat the food brought from home and other times decline the additional item. Staff confirmed that this information was communicated to the parents. The allegation regarding sanitation and nutrition is unsubstantiated. The following violations were documented during today's visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. On August 5, 2025, a child was able to enter the indoor lobby area through a door on the playground that was locked but left open. The child reached the top of the stairs before being stopped by a church volunteer stationed at the information desk. The volunteer escorted the child back down the stairs to Ms. Knox. Ms. Knox reported that the child had been unsupervised for approximately one and a half minutes. .1801(a)(1-5) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted was dated November 17 - 21. The current activity plan November 24 - 28 was electronically stored and printed during today's visit in classroom with four and five-year-old children. GS 110-91(12); .0508(a) 611 All beds, cots, or mats with individual linen were not provided for each child. Three (3) children in the four and five-year-old classroom were lying on a cot without a sheet. 15A NCAC 18A .2821(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An extension jack mounted less than 5 feet had four electrical outlets uncovered in the classroom with two and three-year-old children, classroom #141. 10A NCAC 09 .0604(c) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One (1) incident report located in a child's file dated 2/28/25 did not identify the time the parent was notified, who notified the parent and was not signed by the individual that completed the incident report. .0802 (e) 885 A first aid kit was not available on site at all times. Not all staff were aware of the location of the fully stocked first aid kit. Classroom first aid kits were limited to band aids and gauze. In the space for children ages three-years-of-age the first aid kit was stored in a locked drawer. .0604(s) Technical assistance was provided as follows: Item #303 Children must be adequately supervised at all times to keep children safe. Strategies for supervision of children are available on National Resource Center under 2.2 Supervision and Discipline guideline at https://nrckids.org/CFOC/Database/2.2.0.1. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever they leave one area and arrive at another. Additionally, it is important that staff take the time to identify the needs of the children, whereabouts, injuries, etc. when staff transition to another classroom or leave for the day. Item #428 – The current activity plan for the classroom with four and five-year-old children was electronically stored; however, was not posted as required for easy reference. Activity plans are to be posted for easy reference by parents/guardians, and staff members to include floaters/substitutes. A current activity plan was printed and posted during today’s visit. Recommend posting the current activity plan at the close of business on Friday or at first operation on Monday to ensure compliance is maintained regarding this requirement. Item #611 – Each child’s mat or cot shall be equipment with clean linen as required by sanitation requirement 2821 (c). Recommend having additional linens available in each classroom. Staff stated two sheets were torn and discarded. The administrator provided linens needed for the cots during today’s visit. Item #812 – The classroom (space 141) with two and three-year-old children had an extension jack mounted to the wall under 5 feet with outlets not covered. We discussed having extra outlet covers in each classroom in order to adequately cover all exposed and accessible outlets. Each open outlet on an extension jack is to be covered with a protective outlet cover. This was corrected during today’s visit. Item #842 – The incident log was monitored today and a random sampling of incident reports. An incident report dated 2/28/25 did not contain all required information to include the time the parent was notified by whom the incident report was completed and signed by the individual completed the report. Each incident report should be reviewed prior to logging and filing in the child’s file to ensure all required information is indicated on the report. Refer to Child Care Rule 0802(e) (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. Item #885-Today we left you a copy of the Stocking a First Aid Kit checklist to use as a reference to ensure that first aid kits are well supplied at all times. I would suggest doing a first aid kit check several times throughout the year to ensure you are always prepared. Achieving Compliance: The facility received a violation regarding supervision today. A follow-up visit will be conducted in the near future to determine if staff are adequately supervising children per Child Care Rule 10A NCAC 09 .1801(a)(1-5). Based on today’s findings, this child care facility received a substantiated complaint regarding supervision. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by December 8, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if you mail the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: During today’s visit we discussed the importance of documenting the incident reports on the incident log at the time of the incident. Per Child Care Rule .0802 (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. During today's visit we discussed expanding on the facility's wellness policy. It is recommended to identify the specific illnesses and at what point the facility will contact to have the child picked up from the center. Refer to Child Care Rule .0804 for a list of illnesses and when child exclusion is required to ensure the safety and well being of all children and staff. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828. 782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0804 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 0825-250L Visit Date: 9/4/2025 Number Present: 61 Completed Date: 9/4/2025 Age: From 0 To 5 Total Minutes: 165 Time In: 10:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percentage (84%) as of 09/03/2025. The facility operates with a four-star license issued on 09/08/2024 The Special Services/Restrictions includes NCPRE-K site, meets enhanced space and meets enhanced ratios. The complaint was received by the Division of Child Development and Early Education on August 20, 2025 and sent to me on August 21, 2025. Upon my arrival I explained to Ms. Knox the reason for my visit. I discussed with her the following allegations, and she was allowed to ask questions. Ms. Knox assisted me today with the information needed today. There are concerns health and safety standards. Concern one: The facility failed to properly sanitize and disinfect after communicable disease exposure. According to Ms. Knox rooms are cleaned every evening by a custodial staff member of the church after hours and on Sundays after church. Ms. Knox reported that the cleaning does consist of spraying the toys with a bleach water solution. In cases in which there is a sickness going around such as hand, foot, and mouth the staff will send the toys to the kitchen to be deeply sanitized in the large compartment sinks. Based on the information received today this concern was unsubstantiated. Concern two: The facility failed to exclude or appropriately manage sick children to prevent spread. According to Ms. Knox and the facility’s Wellness Policy parents are notified that their child has become ill during the day and they are expected to pick them up promptly within 30 minutes. While children are waiting to be picked up the child will be pulled from the classroom and will stay in the director’s or assistant director’s office if staffing will allow it. When staffing does not allow for the child to be removed from the classroom the child will stay in the cozy area away from other children on their assigned cot until the parent arrives. Once the parent picks up the child the staff will sanitize the cot and allow it to air dry. Other parents of the classroom are notified if children have been exposed to something contagious and a Parent Alert form is posted on the classroom door. If the illness has spread to several classrooms, then the Parent Alert form will be posted on the main entrance door. The parents are also alerted of exposure to an contagious illness through the app system called Dojo, that is used to communicate with parents. According to the policy and Ms. Knox children with if a child is sent home with a rash then they will need a diagnosis form from the child’s Dr., stating they are not contagious before they can return to school. According to Ms. Knox the wellness policy was followed during the exposure of hand, foot, and mouth. Based on the information reviewed and reported today this concern was substantiated due to children being placed in the cozy area and not in a designated sick area, that is separate from areas used by the other children. Concern three: The facility failed to report the communicable disease and outbreak to the local health department and work with public health officials. According to North Carolina Health and Safety Resource Center, which can be accessed through the following website: https://healthychildcare.unc.edu/resources/communicable-disease-resources/reportable-diseases/, hand, foot and mouth is not listed on the reportable diseases listed. This concern was unsubstantiated. The following violation was written. Violation Number Comment Rule 876 The center did not separate from others those children who became ill or who were suspected of being ill with a communicable disease or condition that would exclude them from care. As reported today on days in which a child cannot be removed from the classroom due to illness the child will lay on their cot in the cozy area. Because the cozy area is an area used by other children and a separate sick area away from children's activity areas was not provided this violation was written. 10A NCAC 09 .0804(b)(2) Technical Assistance provided: Item #876 In NC, child care center's sick area needs a cot/mat that can be easily cleaned and sanitized after use by a sick child, and a container for vomit that is cleaned and disinfected after each use. The area must allow for supervision and easy sanitation to prevent the spread of illness. The area needs to be separated from areas used by children. The NC DHHS provides guidelines and a toolkit to assist child care programs with these procedures. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by September 18, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Consultant Name Address: 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/25/2025 Number Present: 68 Completed Date: 3/25/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 03/24/2025 The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/24/2025. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 10, 2025. The last shelter-in-place drill was practiced on February 30, 2025. The last playground inspection was documented on February 14, 2025 The last fire inspection was approved on May 03, 2024. The last sanitation inspection was conducted on December 12, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to them not being completed in counties affected by Tropical Storm Helene. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the group with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds transitioning from outside to inside, washing hands and a group time activity. I observed the group with the three-through-four-year-olds outside and preparing for nap. Infants were observed during nap, routine care needs, and free play. The NCPREK group was observed outside, transitioning from outside to inside, and lunch, which consisted of corndogs, peaches, tater tots, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were written: Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In the classroom for infants there were four (4) feeding plans that did not include the parent's signature and/or date. .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In the classroom for children aged one-year-of-age there was a tube of prescribed diaper cream stored in the child's cubie, which hung on the wall behind the changing table 15A NCAC 18A .2820(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. After review of the new staff member's file it was noted that one (1) staff member hired on 7/15/2024 did not complete the required training listed above until 1/08/2025. .1102(g) Technical assistance was provided as follows: Item 541-Feeding plans must be signed and dated by parents as this signifies that the parent and the caregiver agree with the feeding plan and schedule. Item 841- any time a medication is prescribed by a doctor must be locked unless it is considered an emergency medication, which can be stored at five feet for easy accessibility. Item 1897- As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by April 8th, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: I have reached out for clarification regarding the Qualification Letter for the pastor. I will let you know what is decided. Today I spoke with Ms. Bowden about the indoor gross motor equipment that she wants to use in her classroom. Small exercise trampolines are allowed as long as they are used for only one person at a time. If you chose to use a swing then you would need to provided indoor protective surfacing that meets the ASTM 1292 requirements. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. –QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3 also known as the "3s"— are being used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) have been collaboratively working on the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/25/2025 Number Present: 68 Completed Date: 3/25/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 03/24/2025 The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/24/2025. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 10, 2025. The last shelter-in-place drill was practiced on February 30, 2025. The last playground inspection was documented on February 14, 2025 The last fire inspection was approved on May 03, 2024. The last sanitation inspection was conducted on December 12, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to them not being completed in counties affected by Tropical Storm Helene. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the group with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds transitioning from outside to inside, washing hands and a group time activity. I observed the group with the three-through-four-year-olds outside and preparing for nap. Infants were observed during nap, routine care needs, and free play. The NCPREK group was observed outside, transitioning from outside to inside, and lunch, which consisted of corndogs, peaches, tater tots, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were written: Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In the classroom for infants there were four (4) feeding plans that did not include the parent's signature and/or date. .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In the classroom for children aged one-year-of-age there was a tube of prescribed diaper cream stored in the child's cubie, which hung on the wall behind the changing table 15A NCAC 18A .2820(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. After review of the new staff member's file it was noted that one (1) staff member hired on 7/15/2024 did not complete the required training listed above until 1/08/2025. .1102(g) Technical assistance was provided as follows: Item 541-Feeding plans must be signed and dated by parents as this signifies that the parent and the caregiver agree with the feeding plan and schedule. Item 841- any time a medication is prescribed by a doctor must be locked unless it is considered an emergency medication, which can be stored at five feet for easy accessibility. Item 1897- As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by April 8th, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: I have reached out for clarification regarding the Qualification Letter for the pastor. I will let you know what is decided. Today I spoke with Ms. Bowden about the indoor gross motor equipment that she wants to use in her classroom. Small exercise trampolines are allowed as long as they are used for only one person at a time. If you chose to use a swing then you would need to provided indoor protective surfacing that meets the ASTM 1292 requirements. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. –QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3 also known as the "3s"— are being used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) have been collaboratively working on the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/25/2025 Number Present: 68 Completed Date: 3/25/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 03/24/2025 The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/24/2025. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 10, 2025. The last shelter-in-place drill was practiced on February 30, 2025. The last playground inspection was documented on February 14, 2025 The last fire inspection was approved on May 03, 2024. The last sanitation inspection was conducted on December 12, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to them not being completed in counties affected by Tropical Storm Helene. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the group with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds transitioning from outside to inside, washing hands and a group time activity. I observed the group with the three-through-four-year-olds outside and preparing for nap. Infants were observed during nap, routine care needs, and free play. The NCPREK group was observed outside, transitioning from outside to inside, and lunch, which consisted of corndogs, peaches, tater tots, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were written: Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In the classroom for infants there were four (4) feeding plans that did not include the parent's signature and/or date. .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In the classroom for children aged one-year-of-age there was a tube of prescribed diaper cream stored in the child's cubie, which hung on the wall behind the changing table 15A NCAC 18A .2820(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. After review of the new staff member's file it was noted that one (1) staff member hired on 7/15/2024 did not complete the required training listed above until 1/08/2025. .1102(g) Technical assistance was provided as follows: Item 541-Feeding plans must be signed and dated by parents as this signifies that the parent and the caregiver agree with the feeding plan and schedule. Item 841- any time a medication is prescribed by a doctor must be locked unless it is considered an emergency medication, which can be stored at five feet for easy accessibility. Item 1897- As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by April 8th, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: I have reached out for clarification regarding the Qualification Letter for the pastor. I will let you know what is decided. Today I spoke with Ms. Bowden about the indoor gross motor equipment that she wants to use in her classroom. Small exercise trampolines are allowed as long as they are used for only one person at a time. If you chose to use a swing then you would need to provided indoor protective surfacing that meets the ASTM 1292 requirements. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. –QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3 also known as the "3s"— are being used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) have been collaboratively working on the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/25/2025 Number Present: 68 Completed Date: 3/25/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 03/24/2025 The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/24/2025. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 10, 2025. The last shelter-in-place drill was practiced on February 30, 2025. The last playground inspection was documented on February 14, 2025 The last fire inspection was approved on May 03, 2024. The last sanitation inspection was conducted on December 12, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to them not being completed in counties affected by Tropical Storm Helene. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the group with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds transitioning from outside to inside, washing hands and a group time activity. I observed the group with the three-through-four-year-olds outside and preparing for nap. Infants were observed during nap, routine care needs, and free play. The NCPREK group was observed outside, transitioning from outside to inside, and lunch, which consisted of corndogs, peaches, tater tots, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were written: Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In the classroom for infants there were four (4) feeding plans that did not include the parent's signature and/or date. .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In the classroom for children aged one-year-of-age there was a tube of prescribed diaper cream stored in the child's cubie, which hung on the wall behind the changing table 15A NCAC 18A .2820(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. After review of the new staff member's file it was noted that one (1) staff member hired on 7/15/2024 did not complete the required training listed above until 1/08/2025. .1102(g) Technical assistance was provided as follows: Item 541-Feeding plans must be signed and dated by parents as this signifies that the parent and the caregiver agree with the feeding plan and schedule. Item 841- any time a medication is prescribed by a doctor must be locked unless it is considered an emergency medication, which can be stored at five feet for easy accessibility. Item 1897- As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by April 8th, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: I have reached out for clarification regarding the Qualification Letter for the pastor. I will let you know what is decided. Today I spoke with Ms. Bowden about the indoor gross motor equipment that she wants to use in her classroom. Small exercise trampolines are allowed as long as they are used for only one person at a time. If you chose to use a swing then you would need to provided indoor protective surfacing that meets the ASTM 1292 requirements. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. –QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3 also known as the "3s"— are being used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) have been collaboratively working on the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 3/25/2025 Number Present: 68 Completed Date: 3/25/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jennifer Knox, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Knox, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 03/24/2025 The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation Long’s Chapel Methodist Church, Inc is current-active as of 03/24/2025. Permit type – Four-Star issued on September 09, 2024 Special Services/Restrictions – 1st shift, meets enhanced space, meets reduced ratios. One NCPRE-K classroom Change of ownership occurred on February 27, 2024. The last fire drill was practiced on February 10, 2025. The last shelter-in-place drill was practiced on February 30, 2025. The last playground inspection was documented on February 14, 2025 The last fire inspection was approved on May 03, 2024. The last sanitation inspection was conducted on December 12, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to them not being completed in counties affected by Tropical Storm Helene. The classroom operates from 7:30 a.m. to 3:00 p.m. Upon arrival I introduced my presence to Ms. Knox and explained the reason for my visit. I observed the group with one-year-old children engaged in center play activities, preparing for lunch and routine care needs. I observed the group with two-year-olds transitioning from outside to inside, washing hands and a group time activity. I observed the group with the three-through-four-year-olds outside and preparing for nap. Infants were observed during nap, routine care needs, and free play. The NCPREK group was observed outside, transitioning from outside to inside, and lunch, which consisted of corndogs, peaches, tater tots, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were written: Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In the classroom for infants there were four (4) feeding plans that did not include the parent's signature and/or date. .0902(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In the classroom for children aged one-year-of-age there was a tube of prescribed diaper cream stored in the child's cubie, which hung on the wall behind the changing table 15A NCAC 18A .2820(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. After review of the new staff member's file it was noted that one (1) staff member hired on 7/15/2024 did not complete the required training listed above until 1/08/2025. .1102(g) Technical assistance was provided as follows: Item 541-Feeding plans must be signed and dated by parents as this signifies that the parent and the caregiver agree with the feeding plan and schedule. Item 841- any time a medication is prescribed by a doctor must be locked unless it is considered an emergency medication, which can be stored at five feet for easy accessibility. Item 1897- As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by April 8th, 2025 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: I have reached out for clarification regarding the Qualification Letter for the pastor. I will let you know what is decided. Today I spoke with Ms. Bowden about the indoor gross motor equipment that she wants to use in her classroom. Small exercise trampolines are allowed as long as they are used for only one person at a time. If you chose to use a swing then you would need to provided indoor protective surfacing that meets the ASTM 1292 requirements. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. –QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3 also known as the "3s"— are being used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) have been collaboratively working on the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: SARAH UPTON Operation Type: Center Case Number: 0325-176L Visit Date: 3/19/2025 Number Present: 72 Completed Date: 3/19/2025 Age: From 0 To 5 Total Minutes: 170 Time In: 10:30 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Jenna Lear, Office manager, during the visit. Jennifer Knox, Administrator, was not present during the visit. An electronic signed copy of the visit summary was left on-site with you. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two percentage (82%) as of 03/18/2025. The facility operates with a four-star license issued on 09/08/2024 The Special Services/Restrictions includes NCPRE-K site, meets enhanced space and meets enhanced ratios. The complaint was received by the Division of Child Development and Early Education on March 13, 2025 and sent to me on the same day. Upon my arrival I explained to Ms. Lear the reason for my visit. I discussed with her the following allegations, and she was allowed to ask questions. Ms. Lear assisted me today with the information needed today. Allegation states: There are concerns regarding supervision and a safe environment. On 03/12/2025 I received an email from Ms. Knox that included an incident report completed by Ms. Lear stating that around 9:20 am on 03/12/2025 children were leaving the indoor playground to go to chapel when a classmate pushed another child off of the bear tunnel. The child fell on the soft floor and was upset they were pushed. While the children were in chapel the child wouldn’t move their left arm and acted like they were in pain. Staff contacted parents and parents took the child to Haywood Regional Medical to have it checked out. The child fractured their left elbow and is in a soft cast. During this visit I reviewed the video footage of the incident and reviewed staff placement and activity during the time in which the incident occurred. Staff were observed assisting children with cleaning up the playroom area and assisting children with lining up to go to chapel. The staff member was observed engaging and being actively involved with the children. I also spoke with the staff member that was caring for the children in the indoor playground area and she stated that she was assisting with cleaning up and helping the children line up for chapel. She reported that she observed and knew the child sitting on the bear. She was safe and happy so she left her alone. It was reported today that since the incident occurred children have not been allowed to climb on top of the bear tunnel. During this visit I requested a copy of the manufacturer's instructions to review for the bear tunnel and they could not be located. The surfacing around the climber is a DuraSoft Safety Flooring and is rated for a 4-foot fall height under ASTM F1292, which meets the protective surfacing requirements. Based on the interview and video footage, the allegation regarding supervision and safe envirnoment is unsubstantiated. The following violation was written. Violation Number Comment Rule 1865 The operator did not maintain the manufacturer's instructions on file electronically or in paper format for any outdoor play structures purchased or installed on or after September 1, 2017. At the time of the visit the manufacturer’s instructions were not available for review when requested. After the visit had been completed and I was leaving the manufacturer’s instructions were provided. .0605(b) Technical Assistance: Item #1865 During my visit the manufacturer’s instructions were not available for review when requested. As I was leaving and had already completed the visit summary I spoke with Tory Pinter, Executive Director of Operations, regarding this violation. Mr. Pinter reported he had just emailed them to Ms. Knox, which Ms. Lear had access to the email. Mr. Pinter and I went back into Ms. Knox's office and could not locate the email. Mr. Pinter and I went upstairs so he could pull up the email and let me review the instructions. Mr. Pinter pulled up the email with the attachment and forwarded it to me. I was able to mark this violation as corrected during the visit. Because of the uncertainty of the location and access to the manufacturer’s instructions by child care administrative staff this violation was written. I would recommend saving and/or printing the manufacturer’s instructions that were emailed by Mr. Pinter for future reference if need be. Achieving Compliance: The violation was corrected during the visit. Consultation is provided as follows: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 58 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. A signed electronic copy of the visit summary was printed and left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 7/29/24 and the non-profit corporation, long’s Chapel Methodist Church, Inc. is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 7/12/24. The last lockdown drill was practiced 7/17/2424. The last monthly playground inspection was documented on 7/12/24. A sanitation inspection during the temporary time period was approved on 4/23/24 An approved fire inspection during temporary time period was received on 5/31/24. An approved building inspection during the temporary time period was received on 4/30/24. Administrative, operational and personnel policies were submitted during the temporary time period visit conducted on 5/28/24, and an updated handbooks were submitted on 7/9/24. I reviewed the handbooks, and they met all the requirements. The notice of approval of the handbooks were sent to Ms. Knox via email on 7/11/24. The children in space #100 will use the field as a playground. The Emergency Preparedness Response (EPR) plan must be transferred to new NCID ties to your new facility ID number. Ms. Knox completed EPR in child care training on 10/29/15. The emergency medical care (EMC) plan was posted. The incident log was in use. Children were observed. In space #128, a group of seven (7) infants engaged in various activities. Fou (4) children were on the floor and played with toys. One (1) child was on the bouncer, one (1) was being held and fed a bottle, and one (1) child was in the crib asleep. Medications were monitored. Medications were monitored. In space #130, a group of one-year-old children played on the playground with a slide, riding toys, push carts and balls. Two (2) emergency medications were maintained in the classroom. The children from space #133 transitioned from the classroom to playground. The teacher took head counts before transitioning. The children ran and rode riding toys on the playground. In space #134, a group of three-to-four-year-old children engaged in free play with magnetic tiles, Lego, floor puzzles and blocks. No emergency medications were maintained in the classroom. In space #136, the teacher read a book to a group of two-year-old children. In space #138, a group of one-year-old children participated in group time reading. One (1) teacher read “Little Mermaid” to the children and transitioned to an outdoor playground. The children from space #140, played on the playground. The children played with riding toys, sand, playhouse, blocks and toy vehicles. The children from space #141 also played on the playground. There were diaper creams and/or sunscreen and other over-the-counter lotions in every classroom. All permission forms were monitored. Action plans and permission forms were monitored for all emergency medications. Supervision and interaction in the classrooms were adequate. Staff/Child ratios for the enhanced ratios were met in each classroom. There were no hazardous products or unsafe equipment observed on the playgrounds. Six (6) new staff files were monitored and were in compliance. One (1) child’s file were monitored partially for updated action plans and permission form for medication. Rated License Assessment: The administrator would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. We discussed that the last program point was six (6) points, staff education point was three (3) points and one (1) quality point. Environment Rating score was average of 5.21 and the total points were ten (10). Formal written request to renew the Rated License Assessment using the last assessment data was sent to me by Ms. Knox during the visit. A new classroom Room #100 in a separate building was inspected and added to the license space during today's visit. The room is located by the building next to the playground. Room #100 will be used as an NC Pre-K classroom. The building has the same 911 address as the main building. The building inspection for this space was completed at the same time as the main building and approved on 4/30/24. An approved fire inspection was completed on 5/31/24 and an approved sanitation inspection was completed on 4/23/24. Five centers, library, blocks, housekeeping, art, manipulatives were set up in the classroom. Additional centers will be added later. The children will be eating on the tables in the art area. The art area is located next to the sink. The children will use the classroom sink as a handwashing sink. Two (2) girls bathrooms and two (2) boys bathrooms will be used. No hazardous materials were maintained in any of the bathrooms. the entrance doors in the bathrooms where there are more than one (1) stool shall remain open during the use for supervision purpose. There were four (4) room where paints and cleaning supplies were maintained. All four (4) rooms were locked. No hazardous chemicals were maintained in the classroom. Posters, such as no tobacco, license, EMC, safe arrival and departure, lesson plan, schedule, staff/child ratio sheet, allergy information and first aid poster were posted. There is a wheelchair lift located on the side of steps. There were buttons accessible to the children, but the buttons do not work without keys. Therefore, there is no possibilities for children to accidentally operate the lift. due to all requirements were met, the space #100 is approved as a licensed space effective 7/30/24. The children cannot be in unlicensed space. Therefore, the children shall not use any other space except for bathrooms in the hallway and the room #100. Space #100 is approved for up to fifty (50) children per thirty (30) square feet per child. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed: Violation Number Comment Rule 618 Diaper changing surfaces were not kept free of storage. In space #140, a plastic container with three (3) drawers with towels, clothes and diapers in the containers were maintained on the changing table. 15A NCAC 18A .2819(b) 847 Parent's medication authorization did not include required information. In space #136 a permission form for Destin Maximum Strength was not present. The permission forms were typically maintained in the classroom and/or with the medication at this facility. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #128, Kidgets Vitamin A & D Ointment expired in August 2023 and maintained in the classroom. .0803(12) 871 Center staff did not comply with the safe sleep policy. In space #128, a child was asleep in the crib but the child's sleep chart was not filled out. Per interview, a volunteer staff member put the child in the crib around 9:20 am. At the time of interview, it was 9:45 am. 10A NCAC 09 .0606(a) Technical assistance for correction plan: 618: changing table Changing tables shall be free of objects. Please remove all containers and clothes from the changing table in space #140. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (b) Diapering surfaces shall be smooth, intact, nonabsorbent, easily cleanable and shall be approved by the Department. Nothing shall be placed on the diapering surface except for those items required for diapering. 871: Sleep Chart Sleep chart shall be logged upon transferring a child to the crib. The positioning and the person’s initial shall be logged along with time to ensure the safety of the child and liability of the program. The child’s breathing shall be monitored no later than every fifteen (15) minutes. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and (11) specifies any other steps the center shall take to provide a safe sleep environment for infants aged 12 months or younger. 847: Permission form for over-the-counter medication. The parental authorization form is required for all medications including over-the-counter lotions and creams. Please holt administration of medications until the authorization form is signed by the parent. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 849: Expired medications Any expired medications, including over-the-counter lotions and creams shall be returned to the parents or discarded within seventy-two (72) hours of their expiration date. Please return the expired diaper cream in space #128 to the parent or discard it today. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 8/13/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.Eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was seventy-eight (78)%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the three (3) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 1 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is Creative Curriculum. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four-year-olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Letter of compliance: The process time for a license permit is typically four (4) to six (6) weeks. It would be helpful if I receive your letter of compliance earlier than the deadline date of 8/13/24. Transfer of EPR plan to a new NCID: To transfer an EPR Plan, you must create an NCID username from the MyNCID website. If you do not have a NCID username, please follow the steps below. 1. Go to Getting your NCID Username and Password 2. Complete the requests on the NCID website. 3. Answer questions that will verify your identity. You choose the questions you want to answer. If you forget your NCID or your NCID needs to be reset, you will be asked to answer those questions for security purposes. 4. Submit your request 5. Wait 24 hours for a reply if you created an account on Monday through Thursday. If you created an account on Friday through Sunday, it will be available on Tuesday. 6. If you need help, please contact the NCID help desk at (919)754-6000 or 1(800)722-3946. New Consultant: After new permit being issued, your facility will be transferred to Sarah Upton, Child Care Consultant. Ms. Upton’s contact information is as follows: Email: sarah.upton@dhhs.nc.gov Phone: 828-782-0937 Reminder: In #133, Baby Sunscreen Lotion will expire in August 2024. In #133,Action plan for Auvi-Q will expire on 8/1/24. In #136, the permission form for Destin Daily Defense will expire on 8/1/24. In #141, the permission form for A+D Treat will expire on 8/7/24 IN #141, Boudreaux’s Butt Paste for a child will expire in August 2024. Fire inspection: We discussed the annual fire inspection due by May 2025. You will need to contact the local Fire Marshal for the annual inspection. The original approved inspection must be mailed to the child care consultant within one week. Reminder that the Fire Marshal must also monitor the auxiliary spaces. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 58 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. A signed electronic copy of the visit summary was printed and left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 7/29/24 and the non-profit corporation, long’s Chapel Methodist Church, Inc. is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 7/12/24. The last lockdown drill was practiced 7/17/2424. The last monthly playground inspection was documented on 7/12/24. A sanitation inspection during the temporary time period was approved on 4/23/24 An approved fire inspection during temporary time period was received on 5/31/24. An approved building inspection during the temporary time period was received on 4/30/24. Administrative, operational and personnel policies were submitted during the temporary time period visit conducted on 5/28/24, and an updated handbooks were submitted on 7/9/24. I reviewed the handbooks, and they met all the requirements. The notice of approval of the handbooks were sent to Ms. Knox via email on 7/11/24. The children in space #100 will use the field as a playground. The Emergency Preparedness Response (EPR) plan must be transferred to new NCID ties to your new facility ID number. Ms. Knox completed EPR in child care training on 10/29/15. The emergency medical care (EMC) plan was posted. The incident log was in use. Children were observed. In space #128, a group of seven (7) infants engaged in various activities. Fou (4) children were on the floor and played with toys. One (1) child was on the bouncer, one (1) was being held and fed a bottle, and one (1) child was in the crib asleep. Medications were monitored. Medications were monitored. In space #130, a group of one-year-old children played on the playground with a slide, riding toys, push carts and balls. Two (2) emergency medications were maintained in the classroom. The children from space #133 transitioned from the classroom to playground. The teacher took head counts before transitioning. The children ran and rode riding toys on the playground. In space #134, a group of three-to-four-year-old children engaged in free play with magnetic tiles, Lego, floor puzzles and blocks. No emergency medications were maintained in the classroom. In space #136, the teacher read a book to a group of two-year-old children. In space #138, a group of one-year-old children participated in group time reading. One (1) teacher read “Little Mermaid” to the children and transitioned to an outdoor playground. The children from space #140, played on the playground. The children played with riding toys, sand, playhouse, blocks and toy vehicles. The children from space #141 also played on the playground. There were diaper creams and/or sunscreen and other over-the-counter lotions in every classroom. All permission forms were monitored. Action plans and permission forms were monitored for all emergency medications. Supervision and interaction in the classrooms were adequate. Staff/Child ratios for the enhanced ratios were met in each classroom. There were no hazardous products or unsafe equipment observed on the playgrounds. Six (6) new staff files were monitored and were in compliance. One (1) child’s file were monitored partially for updated action plans and permission form for medication. Rated License Assessment: The administrator would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. We discussed that the last program point was six (6) points, staff education point was three (3) points and one (1) quality point. Environment Rating score was average of 5.21 and the total points were ten (10). Formal written request to renew the Rated License Assessment using the last assessment data was sent to me by Ms. Knox during the visit. A new classroom Room #100 in a separate building was inspected and added to the license space during today's visit. The room is located by the building next to the playground. Room #100 will be used as an NC Pre-K classroom. The building has the same 911 address as the main building. The building inspection for this space was completed at the same time as the main building and approved on 4/30/24. An approved fire inspection was completed on 5/31/24 and an approved sanitation inspection was completed on 4/23/24. Five centers, library, blocks, housekeeping, art, manipulatives were set up in the classroom. Additional centers will be added later. The children will be eating on the tables in the art area. The art area is located next to the sink. The children will use the classroom sink as a handwashing sink. Two (2) girls bathrooms and two (2) boys bathrooms will be used. No hazardous materials were maintained in any of the bathrooms. the entrance doors in the bathrooms where there are more than one (1) stool shall remain open during the use for supervision purpose. There were four (4) room where paints and cleaning supplies were maintained. All four (4) rooms were locked. No hazardous chemicals were maintained in the classroom. Posters, such as no tobacco, license, EMC, safe arrival and departure, lesson plan, schedule, staff/child ratio sheet, allergy information and first aid poster were posted. There is a wheelchair lift located on the side of steps. There were buttons accessible to the children, but the buttons do not work without keys. Therefore, there is no possibilities for children to accidentally operate the lift. due to all requirements were met, the space #100 is approved as a licensed space effective 7/30/24. The children cannot be in unlicensed space. Therefore, the children shall not use any other space except for bathrooms in the hallway and the room #100. Space #100 is approved for up to fifty (50) children per thirty (30) square feet per child. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed: Violation Number Comment Rule 618 Diaper changing surfaces were not kept free of storage. In space #140, a plastic container with three (3) drawers with towels, clothes and diapers in the containers were maintained on the changing table. 15A NCAC 18A .2819(b) 847 Parent's medication authorization did not include required information. In space #136 a permission form for Destin Maximum Strength was not present. The permission forms were typically maintained in the classroom and/or with the medication at this facility. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #128, Kidgets Vitamin A & D Ointment expired in August 2023 and maintained in the classroom. .0803(12) 871 Center staff did not comply with the safe sleep policy. In space #128, a child was asleep in the crib but the child's sleep chart was not filled out. Per interview, a volunteer staff member put the child in the crib around 9:20 am. At the time of interview, it was 9:45 am. 10A NCAC 09 .0606(a) Technical assistance for correction plan: 618: changing table Changing tables shall be free of objects. Please remove all containers and clothes from the changing table in space #140. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (b) Diapering surfaces shall be smooth, intact, nonabsorbent, easily cleanable and shall be approved by the Department. Nothing shall be placed on the diapering surface except for those items required for diapering. 871: Sleep Chart Sleep chart shall be logged upon transferring a child to the crib. The positioning and the person’s initial shall be logged along with time to ensure the safety of the child and liability of the program. The child’s breathing shall be monitored no later than every fifteen (15) minutes. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and (11) specifies any other steps the center shall take to provide a safe sleep environment for infants aged 12 months or younger. 847: Permission form for over-the-counter medication. The parental authorization form is required for all medications including over-the-counter lotions and creams. Please holt administration of medications until the authorization form is signed by the parent. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 849: Expired medications Any expired medications, including over-the-counter lotions and creams shall be returned to the parents or discarded within seventy-two (72) hours of their expiration date. Please return the expired diaper cream in space #128 to the parent or discard it today. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 8/13/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.Eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was seventy-eight (78)%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the three (3) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 1 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is Creative Curriculum. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four-year-olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Letter of compliance: The process time for a license permit is typically four (4) to six (6) weeks. It would be helpful if I receive your letter of compliance earlier than the deadline date of 8/13/24. Transfer of EPR plan to a new NCID: To transfer an EPR Plan, you must create an NCID username from the MyNCID website. If you do not have a NCID username, please follow the steps below. 1. Go to Getting your NCID Username and Password 2. Complete the requests on the NCID website. 3. Answer questions that will verify your identity. You choose the questions you want to answer. If you forget your NCID or your NCID needs to be reset, you will be asked to answer those questions for security purposes. 4. Submit your request 5. Wait 24 hours for a reply if you created an account on Monday through Thursday. If you created an account on Friday through Sunday, it will be available on Tuesday. 6. If you need help, please contact the NCID help desk at (919)754-6000 or 1(800)722-3946. New Consultant: After new permit being issued, your facility will be transferred to Sarah Upton, Child Care Consultant. Ms. Upton’s contact information is as follows: Email: sarah.upton@dhhs.nc.gov Phone: 828-782-0937 Reminder: In #133, Baby Sunscreen Lotion will expire in August 2024. In #133,Action plan for Auvi-Q will expire on 8/1/24. In #136, the permission form for Destin Daily Defense will expire on 8/1/24. In #141, the permission form for A+D Treat will expire on 8/7/24 IN #141, Boudreaux’s Butt Paste for a child will expire in August 2024. Fire inspection: We discussed the annual fire inspection due by May 2025. You will need to contact the local Fire Marshal for the annual inspection. The original approved inspection must be mailed to the child care consultant within one week. Reminder that the Fire Marshal must also monitor the auxiliary spaces. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 58 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. A signed electronic copy of the visit summary was printed and left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 7/29/24 and the non-profit corporation, long’s Chapel Methodist Church, Inc. is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 7/12/24. The last lockdown drill was practiced 7/17/2424. The last monthly playground inspection was documented on 7/12/24. A sanitation inspection during the temporary time period was approved on 4/23/24 An approved fire inspection during temporary time period was received on 5/31/24. An approved building inspection during the temporary time period was received on 4/30/24. Administrative, operational and personnel policies were submitted during the temporary time period visit conducted on 5/28/24, and an updated handbooks were submitted on 7/9/24. I reviewed the handbooks, and they met all the requirements. The notice of approval of the handbooks were sent to Ms. Knox via email on 7/11/24. The children in space #100 will use the field as a playground. The Emergency Preparedness Response (EPR) plan must be transferred to new NCID ties to your new facility ID number. Ms. Knox completed EPR in child care training on 10/29/15. The emergency medical care (EMC) plan was posted. The incident log was in use. Children were observed. In space #128, a group of seven (7) infants engaged in various activities. Fou (4) children were on the floor and played with toys. One (1) child was on the bouncer, one (1) was being held and fed a bottle, and one (1) child was in the crib asleep. Medications were monitored. Medications were monitored. In space #130, a group of one-year-old children played on the playground with a slide, riding toys, push carts and balls. Two (2) emergency medications were maintained in the classroom. The children from space #133 transitioned from the classroom to playground. The teacher took head counts before transitioning. The children ran and rode riding toys on the playground. In space #134, a group of three-to-four-year-old children engaged in free play with magnetic tiles, Lego, floor puzzles and blocks. No emergency medications were maintained in the classroom. In space #136, the teacher read a book to a group of two-year-old children. In space #138, a group of one-year-old children participated in group time reading. One (1) teacher read “Little Mermaid” to the children and transitioned to an outdoor playground. The children from space #140, played on the playground. The children played with riding toys, sand, playhouse, blocks and toy vehicles. The children from space #141 also played on the playground. There were diaper creams and/or sunscreen and other over-the-counter lotions in every classroom. All permission forms were monitored. Action plans and permission forms were monitored for all emergency medications. Supervision and interaction in the classrooms were adequate. Staff/Child ratios for the enhanced ratios were met in each classroom. There were no hazardous products or unsafe equipment observed on the playgrounds. Six (6) new staff files were monitored and were in compliance. One (1) child’s file were monitored partially for updated action plans and permission form for medication. Rated License Assessment: The administrator would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. We discussed that the last program point was six (6) points, staff education point was three (3) points and one (1) quality point. Environment Rating score was average of 5.21 and the total points were ten (10). Formal written request to renew the Rated License Assessment using the last assessment data was sent to me by Ms. Knox during the visit. A new classroom Room #100 in a separate building was inspected and added to the license space during today's visit. The room is located by the building next to the playground. Room #100 will be used as an NC Pre-K classroom. The building has the same 911 address as the main building. The building inspection for this space was completed at the same time as the main building and approved on 4/30/24. An approved fire inspection was completed on 5/31/24 and an approved sanitation inspection was completed on 4/23/24. Five centers, library, blocks, housekeeping, art, manipulatives were set up in the classroom. Additional centers will be added later. The children will be eating on the tables in the art area. The art area is located next to the sink. The children will use the classroom sink as a handwashing sink. Two (2) girls bathrooms and two (2) boys bathrooms will be used. No hazardous materials were maintained in any of the bathrooms. the entrance doors in the bathrooms where there are more than one (1) stool shall remain open during the use for supervision purpose. There were four (4) room where paints and cleaning supplies were maintained. All four (4) rooms were locked. No hazardous chemicals were maintained in the classroom. Posters, such as no tobacco, license, EMC, safe arrival and departure, lesson plan, schedule, staff/child ratio sheet, allergy information and first aid poster were posted. There is a wheelchair lift located on the side of steps. There were buttons accessible to the children, but the buttons do not work without keys. Therefore, there is no possibilities for children to accidentally operate the lift. due to all requirements were met, the space #100 is approved as a licensed space effective 7/30/24. The children cannot be in unlicensed space. Therefore, the children shall not use any other space except for bathrooms in the hallway and the room #100. Space #100 is approved for up to fifty (50) children per thirty (30) square feet per child. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed: Violation Number Comment Rule 618 Diaper changing surfaces were not kept free of storage. In space #140, a plastic container with three (3) drawers with towels, clothes and diapers in the containers were maintained on the changing table. 15A NCAC 18A .2819(b) 847 Parent's medication authorization did not include required information. In space #136 a permission form for Destin Maximum Strength was not present. The permission forms were typically maintained in the classroom and/or with the medication at this facility. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #128, Kidgets Vitamin A & D Ointment expired in August 2023 and maintained in the classroom. .0803(12) 871 Center staff did not comply with the safe sleep policy. In space #128, a child was asleep in the crib but the child's sleep chart was not filled out. Per interview, a volunteer staff member put the child in the crib around 9:20 am. At the time of interview, it was 9:45 am. 10A NCAC 09 .0606(a) Technical assistance for correction plan: 618: changing table Changing tables shall be free of objects. Please remove all containers and clothes from the changing table in space #140. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (b) Diapering surfaces shall be smooth, intact, nonabsorbent, easily cleanable and shall be approved by the Department. Nothing shall be placed on the diapering surface except for those items required for diapering. 871: Sleep Chart Sleep chart shall be logged upon transferring a child to the crib. The positioning and the person’s initial shall be logged along with time to ensure the safety of the child and liability of the program. The child’s breathing shall be monitored no later than every fifteen (15) minutes. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and (11) specifies any other steps the center shall take to provide a safe sleep environment for infants aged 12 months or younger. 847: Permission form for over-the-counter medication. The parental authorization form is required for all medications including over-the-counter lotions and creams. Please holt administration of medications until the authorization form is signed by the parent. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 849: Expired medications Any expired medications, including over-the-counter lotions and creams shall be returned to the parents or discarded within seventy-two (72) hours of their expiration date. Please return the expired diaper cream in space #128 to the parent or discard it today. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 8/13/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.Eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was seventy-eight (78)%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the three (3) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 1 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is Creative Curriculum. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four-year-olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Letter of compliance: The process time for a license permit is typically four (4) to six (6) weeks. It would be helpful if I receive your letter of compliance earlier than the deadline date of 8/13/24. Transfer of EPR plan to a new NCID: To transfer an EPR Plan, you must create an NCID username from the MyNCID website. If you do not have a NCID username, please follow the steps below. 1. Go to Getting your NCID Username and Password 2. Complete the requests on the NCID website. 3. Answer questions that will verify your identity. You choose the questions you want to answer. If you forget your NCID or your NCID needs to be reset, you will be asked to answer those questions for security purposes. 4. Submit your request 5. Wait 24 hours for a reply if you created an account on Monday through Thursday. If you created an account on Friday through Sunday, it will be available on Tuesday. 6. If you need help, please contact the NCID help desk at (919)754-6000 or 1(800)722-3946. New Consultant: After new permit being issued, your facility will be transferred to Sarah Upton, Child Care Consultant. Ms. Upton’s contact information is as follows: Email: sarah.upton@dhhs.nc.gov Phone: 828-782-0937 Reminder: In #133, Baby Sunscreen Lotion will expire in August 2024. In #133,Action plan for Auvi-Q will expire on 8/1/24. In #136, the permission form for Destin Daily Defense will expire on 8/1/24. In #141, the permission form for A+D Treat will expire on 8/7/24 IN #141, Boudreaux’s Butt Paste for a child will expire in August 2024. Fire inspection: We discussed the annual fire inspection due by May 2025. You will need to contact the local Fire Marshal for the annual inspection. The original approved inspection must be mailed to the child care consultant within one week. Reminder that the Fire Marshal must also monitor the auxiliary spaces. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 58 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. A signed electronic copy of the visit summary was printed and left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 7/29/24 and the non-profit corporation, long’s Chapel Methodist Church, Inc. is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 7/12/24. The last lockdown drill was practiced 7/17/2424. The last monthly playground inspection was documented on 7/12/24. A sanitation inspection during the temporary time period was approved on 4/23/24 An approved fire inspection during temporary time period was received on 5/31/24. An approved building inspection during the temporary time period was received on 4/30/24. Administrative, operational and personnel policies were submitted during the temporary time period visit conducted on 5/28/24, and an updated handbooks were submitted on 7/9/24. I reviewed the handbooks, and they met all the requirements. The notice of approval of the handbooks were sent to Ms. Knox via email on 7/11/24. The children in space #100 will use the field as a playground. The Emergency Preparedness Response (EPR) plan must be transferred to new NCID ties to your new facility ID number. Ms. Knox completed EPR in child care training on 10/29/15. The emergency medical care (EMC) plan was posted. The incident log was in use. Children were observed. In space #128, a group of seven (7) infants engaged in various activities. Fou (4) children were on the floor and played with toys. One (1) child was on the bouncer, one (1) was being held and fed a bottle, and one (1) child was in the crib asleep. Medications were monitored. Medications were monitored. In space #130, a group of one-year-old children played on the playground with a slide, riding toys, push carts and balls. Two (2) emergency medications were maintained in the classroom. The children from space #133 transitioned from the classroom to playground. The teacher took head counts before transitioning. The children ran and rode riding toys on the playground. In space #134, a group of three-to-four-year-old children engaged in free play with magnetic tiles, Lego, floor puzzles and blocks. No emergency medications were maintained in the classroom. In space #136, the teacher read a book to a group of two-year-old children. In space #138, a group of one-year-old children participated in group time reading. One (1) teacher read “Little Mermaid” to the children and transitioned to an outdoor playground. The children from space #140, played on the playground. The children played with riding toys, sand, playhouse, blocks and toy vehicles. The children from space #141 also played on the playground. There were diaper creams and/or sunscreen and other over-the-counter lotions in every classroom. All permission forms were monitored. Action plans and permission forms were monitored for all emergency medications. Supervision and interaction in the classrooms were adequate. Staff/Child ratios for the enhanced ratios were met in each classroom. There were no hazardous products or unsafe equipment observed on the playgrounds. Six (6) new staff files were monitored and were in compliance. One (1) child’s file were monitored partially for updated action plans and permission form for medication. Rated License Assessment: The administrator would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. We discussed that the last program point was six (6) points, staff education point was three (3) points and one (1) quality point. Environment Rating score was average of 5.21 and the total points were ten (10). Formal written request to renew the Rated License Assessment using the last assessment data was sent to me by Ms. Knox during the visit. A new classroom Room #100 in a separate building was inspected and added to the license space during today's visit. The room is located by the building next to the playground. Room #100 will be used as an NC Pre-K classroom. The building has the same 911 address as the main building. The building inspection for this space was completed at the same time as the main building and approved on 4/30/24. An approved fire inspection was completed on 5/31/24 and an approved sanitation inspection was completed on 4/23/24. Five centers, library, blocks, housekeeping, art, manipulatives were set up in the classroom. Additional centers will be added later. The children will be eating on the tables in the art area. The art area is located next to the sink. The children will use the classroom sink as a handwashing sink. Two (2) girls bathrooms and two (2) boys bathrooms will be used. No hazardous materials were maintained in any of the bathrooms. the entrance doors in the bathrooms where there are more than one (1) stool shall remain open during the use for supervision purpose. There were four (4) room where paints and cleaning supplies were maintained. All four (4) rooms were locked. No hazardous chemicals were maintained in the classroom. Posters, such as no tobacco, license, EMC, safe arrival and departure, lesson plan, schedule, staff/child ratio sheet, allergy information and first aid poster were posted. There is a wheelchair lift located on the side of steps. There were buttons accessible to the children, but the buttons do not work without keys. Therefore, there is no possibilities for children to accidentally operate the lift. due to all requirements were met, the space #100 is approved as a licensed space effective 7/30/24. The children cannot be in unlicensed space. Therefore, the children shall not use any other space except for bathrooms in the hallway and the room #100. Space #100 is approved for up to fifty (50) children per thirty (30) square feet per child. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed: Violation Number Comment Rule 618 Diaper changing surfaces were not kept free of storage. In space #140, a plastic container with three (3) drawers with towels, clothes and diapers in the containers were maintained on the changing table. 15A NCAC 18A .2819(b) 847 Parent's medication authorization did not include required information. In space #136 a permission form for Destin Maximum Strength was not present. The permission forms were typically maintained in the classroom and/or with the medication at this facility. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #128, Kidgets Vitamin A & D Ointment expired in August 2023 and maintained in the classroom. .0803(12) 871 Center staff did not comply with the safe sleep policy. In space #128, a child was asleep in the crib but the child's sleep chart was not filled out. Per interview, a volunteer staff member put the child in the crib around 9:20 am. At the time of interview, it was 9:45 am. 10A NCAC 09 .0606(a) Technical assistance for correction plan: 618: changing table Changing tables shall be free of objects. Please remove all containers and clothes from the changing table in space #140. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (b) Diapering surfaces shall be smooth, intact, nonabsorbent, easily cleanable and shall be approved by the Department. Nothing shall be placed on the diapering surface except for those items required for diapering. 871: Sleep Chart Sleep chart shall be logged upon transferring a child to the crib. The positioning and the person’s initial shall be logged along with time to ensure the safety of the child and liability of the program. The child’s breathing shall be monitored no later than every fifteen (15) minutes. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and (11) specifies any other steps the center shall take to provide a safe sleep environment for infants aged 12 months or younger. 847: Permission form for over-the-counter medication. The parental authorization form is required for all medications including over-the-counter lotions and creams. Please holt administration of medications until the authorization form is signed by the parent. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 849: Expired medications Any expired medications, including over-the-counter lotions and creams shall be returned to the parents or discarded within seventy-two (72) hours of their expiration date. Please return the expired diaper cream in space #128 to the parent or discard it today. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 8/13/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.Eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was seventy-eight (78)%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the three (3) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 1 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is Creative Curriculum. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four-year-olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Letter of compliance: The process time for a license permit is typically four (4) to six (6) weeks. It would be helpful if I receive your letter of compliance earlier than the deadline date of 8/13/24. Transfer of EPR plan to a new NCID: To transfer an EPR Plan, you must create an NCID username from the MyNCID website. If you do not have a NCID username, please follow the steps below. 1. Go to Getting your NCID Username and Password 2. Complete the requests on the NCID website. 3. Answer questions that will verify your identity. You choose the questions you want to answer. If you forget your NCID or your NCID needs to be reset, you will be asked to answer those questions for security purposes. 4. Submit your request 5. Wait 24 hours for a reply if you created an account on Monday through Thursday. If you created an account on Friday through Sunday, it will be available on Tuesday. 6. If you need help, please contact the NCID help desk at (919)754-6000 or 1(800)722-3946. New Consultant: After new permit being issued, your facility will be transferred to Sarah Upton, Child Care Consultant. Ms. Upton’s contact information is as follows: Email: sarah.upton@dhhs.nc.gov Phone: 828-782-0937 Reminder: In #133, Baby Sunscreen Lotion will expire in August 2024. In #133,Action plan for Auvi-Q will expire on 8/1/24. In #136, the permission form for Destin Daily Defense will expire on 8/1/24. In #141, the permission form for A+D Treat will expire on 8/7/24 IN #141, Boudreaux’s Butt Paste for a child will expire in August 2024. Fire inspection: We discussed the annual fire inspection due by May 2025. You will need to contact the local Fire Marshal for the annual inspection. The original approved inspection must be mailed to the child care consultant within one week. Reminder that the Fire Marshal must also monitor the auxiliary spaces. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2802 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 58 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. A signed electronic copy of the visit summary was printed and left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 7/29/24 and the non-profit corporation, long’s Chapel Methodist Church, Inc. is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 7/12/24. The last lockdown drill was practiced 7/17/2424. The last monthly playground inspection was documented on 7/12/24. A sanitation inspection during the temporary time period was approved on 4/23/24 An approved fire inspection during temporary time period was received on 5/31/24. An approved building inspection during the temporary time period was received on 4/30/24. Administrative, operational and personnel policies were submitted during the temporary time period visit conducted on 5/28/24, and an updated handbooks were submitted on 7/9/24. I reviewed the handbooks, and they met all the requirements. The notice of approval of the handbooks were sent to Ms. Knox via email on 7/11/24. The children in space #100 will use the field as a playground. The Emergency Preparedness Response (EPR) plan must be transferred to new NCID ties to your new facility ID number. Ms. Knox completed EPR in child care training on 10/29/15. The emergency medical care (EMC) plan was posted. The incident log was in use. Children were observed. In space #128, a group of seven (7) infants engaged in various activities. Fou (4) children were on the floor and played with toys. One (1) child was on the bouncer, one (1) was being held and fed a bottle, and one (1) child was in the crib asleep. Medications were monitored. Medications were monitored. In space #130, a group of one-year-old children played on the playground with a slide, riding toys, push carts and balls. Two (2) emergency medications were maintained in the classroom. The children from space #133 transitioned from the classroom to playground. The teacher took head counts before transitioning. The children ran and rode riding toys on the playground. In space #134, a group of three-to-four-year-old children engaged in free play with magnetic tiles, Lego, floor puzzles and blocks. No emergency medications were maintained in the classroom. In space #136, the teacher read a book to a group of two-year-old children. In space #138, a group of one-year-old children participated in group time reading. One (1) teacher read “Little Mermaid” to the children and transitioned to an outdoor playground. The children from space #140, played on the playground. The children played with riding toys, sand, playhouse, blocks and toy vehicles. The children from space #141 also played on the playground. There were diaper creams and/or sunscreen and other over-the-counter lotions in every classroom. All permission forms were monitored. Action plans and permission forms were monitored for all emergency medications. Supervision and interaction in the classrooms were adequate. Staff/Child ratios for the enhanced ratios were met in each classroom. There were no hazardous products or unsafe equipment observed on the playgrounds. Six (6) new staff files were monitored and were in compliance. One (1) child’s file were monitored partially for updated action plans and permission form for medication. Rated License Assessment: The administrator would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. We discussed that the last program point was six (6) points, staff education point was three (3) points and one (1) quality point. Environment Rating score was average of 5.21 and the total points were ten (10). Formal written request to renew the Rated License Assessment using the last assessment data was sent to me by Ms. Knox during the visit. A new classroom Room #100 in a separate building was inspected and added to the license space during today's visit. The room is located by the building next to the playground. Room #100 will be used as an NC Pre-K classroom. The building has the same 911 address as the main building. The building inspection for this space was completed at the same time as the main building and approved on 4/30/24. An approved fire inspection was completed on 5/31/24 and an approved sanitation inspection was completed on 4/23/24. Five centers, library, blocks, housekeeping, art, manipulatives were set up in the classroom. Additional centers will be added later. The children will be eating on the tables in the art area. The art area is located next to the sink. The children will use the classroom sink as a handwashing sink. Two (2) girls bathrooms and two (2) boys bathrooms will be used. No hazardous materials were maintained in any of the bathrooms. the entrance doors in the bathrooms where there are more than one (1) stool shall remain open during the use for supervision purpose. There were four (4) room where paints and cleaning supplies were maintained. All four (4) rooms were locked. No hazardous chemicals were maintained in the classroom. Posters, such as no tobacco, license, EMC, safe arrival and departure, lesson plan, schedule, staff/child ratio sheet, allergy information and first aid poster were posted. There is a wheelchair lift located on the side of steps. There were buttons accessible to the children, but the buttons do not work without keys. Therefore, there is no possibilities for children to accidentally operate the lift. due to all requirements were met, the space #100 is approved as a licensed space effective 7/30/24. The children cannot be in unlicensed space. Therefore, the children shall not use any other space except for bathrooms in the hallway and the room #100. Space #100 is approved for up to fifty (50) children per thirty (30) square feet per child. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed: Violation Number Comment Rule 618 Diaper changing surfaces were not kept free of storage. In space #140, a plastic container with three (3) drawers with towels, clothes and diapers in the containers were maintained on the changing table. 15A NCAC 18A .2819(b) 847 Parent's medication authorization did not include required information. In space #136 a permission form for Destin Maximum Strength was not present. The permission forms were typically maintained in the classroom and/or with the medication at this facility. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #128, Kidgets Vitamin A & D Ointment expired in August 2023 and maintained in the classroom. .0803(12) 871 Center staff did not comply with the safe sleep policy. In space #128, a child was asleep in the crib but the child's sleep chart was not filled out. Per interview, a volunteer staff member put the child in the crib around 9:20 am. At the time of interview, it was 9:45 am. 10A NCAC 09 .0606(a) Technical assistance for correction plan: 618: changing table Changing tables shall be free of objects. Please remove all containers and clothes from the changing table in space #140. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (b) Diapering surfaces shall be smooth, intact, nonabsorbent, easily cleanable and shall be approved by the Department. Nothing shall be placed on the diapering surface except for those items required for diapering. 871: Sleep Chart Sleep chart shall be logged upon transferring a child to the crib. The positioning and the person’s initial shall be logged along with time to ensure the safety of the child and liability of the program. The child’s breathing shall be monitored no later than every fifteen (15) minutes. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and (11) specifies any other steps the center shall take to provide a safe sleep environment for infants aged 12 months or younger. 847: Permission form for over-the-counter medication. The parental authorization form is required for all medications including over-the-counter lotions and creams. Please holt administration of medications until the authorization form is signed by the parent. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 849: Expired medications Any expired medications, including over-the-counter lotions and creams shall be returned to the parents or discarded within seventy-two (72) hours of their expiration date. Please return the expired diaper cream in space #128 to the parent or discard it today. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 8/13/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.Eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was seventy-eight (78)%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the three (3) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 1 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is Creative Curriculum. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four-year-olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Letter of compliance: The process time for a license permit is typically four (4) to six (6) weeks. It would be helpful if I receive your letter of compliance earlier than the deadline date of 8/13/24. Transfer of EPR plan to a new NCID: To transfer an EPR Plan, you must create an NCID username from the MyNCID website. If you do not have a NCID username, please follow the steps below. 1. Go to Getting your NCID Username and Password 2. Complete the requests on the NCID website. 3. Answer questions that will verify your identity. You choose the questions you want to answer. If you forget your NCID or your NCID needs to be reset, you will be asked to answer those questions for security purposes. 4. Submit your request 5. Wait 24 hours for a reply if you created an account on Monday through Thursday. If you created an account on Friday through Sunday, it will be available on Tuesday. 6. If you need help, please contact the NCID help desk at (919)754-6000 or 1(800)722-3946. New Consultant: After new permit being issued, your facility will be transferred to Sarah Upton, Child Care Consultant. Ms. Upton’s contact information is as follows: Email: sarah.upton@dhhs.nc.gov Phone: 828-782-0937 Reminder: In #133, Baby Sunscreen Lotion will expire in August 2024. In #133,Action plan for Auvi-Q will expire on 8/1/24. In #136, the permission form for Destin Daily Defense will expire on 8/1/24. In #141, the permission form for A+D Treat will expire on 8/7/24 IN #141, Boudreaux’s Butt Paste for a child will expire in August 2024. Fire inspection: We discussed the annual fire inspection due by May 2025. You will need to contact the local Fire Marshal for the annual inspection. The original approved inspection must be mailed to the child care consultant within one week. Reminder that the Fire Marshal must also monitor the auxiliary spaces. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2809 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 58 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. A signed electronic copy of the visit summary was printed and left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 7/29/24 and the non-profit corporation, long’s Chapel Methodist Church, Inc. is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 7/12/24. The last lockdown drill was practiced 7/17/2424. The last monthly playground inspection was documented on 7/12/24. A sanitation inspection during the temporary time period was approved on 4/23/24 An approved fire inspection during temporary time period was received on 5/31/24. An approved building inspection during the temporary time period was received on 4/30/24. Administrative, operational and personnel policies were submitted during the temporary time period visit conducted on 5/28/24, and an updated handbooks were submitted on 7/9/24. I reviewed the handbooks, and they met all the requirements. The notice of approval of the handbooks were sent to Ms. Knox via email on 7/11/24. The children in space #100 will use the field as a playground. The Emergency Preparedness Response (EPR) plan must be transferred to new NCID ties to your new facility ID number. Ms. Knox completed EPR in child care training on 10/29/15. The emergency medical care (EMC) plan was posted. The incident log was in use. Children were observed. In space #128, a group of seven (7) infants engaged in various activities. Fou (4) children were on the floor and played with toys. One (1) child was on the bouncer, one (1) was being held and fed a bottle, and one (1) child was in the crib asleep. Medications were monitored. Medications were monitored. In space #130, a group of one-year-old children played on the playground with a slide, riding toys, push carts and balls. Two (2) emergency medications were maintained in the classroom. The children from space #133 transitioned from the classroom to playground. The teacher took head counts before transitioning. The children ran and rode riding toys on the playground. In space #134, a group of three-to-four-year-old children engaged in free play with magnetic tiles, Lego, floor puzzles and blocks. No emergency medications were maintained in the classroom. In space #136, the teacher read a book to a group of two-year-old children. In space #138, a group of one-year-old children participated in group time reading. One (1) teacher read “Little Mermaid” to the children and transitioned to an outdoor playground. The children from space #140, played on the playground. The children played with riding toys, sand, playhouse, blocks and toy vehicles. The children from space #141 also played on the playground. There were diaper creams and/or sunscreen and other over-the-counter lotions in every classroom. All permission forms were monitored. Action plans and permission forms were monitored for all emergency medications. Supervision and interaction in the classrooms were adequate. Staff/Child ratios for the enhanced ratios were met in each classroom. There were no hazardous products or unsafe equipment observed on the playgrounds. Six (6) new staff files were monitored and were in compliance. One (1) child’s file were monitored partially for updated action plans and permission form for medication. Rated License Assessment: The administrator would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. We discussed that the last program point was six (6) points, staff education point was three (3) points and one (1) quality point. Environment Rating score was average of 5.21 and the total points were ten (10). Formal written request to renew the Rated License Assessment using the last assessment data was sent to me by Ms. Knox during the visit. A new classroom Room #100 in a separate building was inspected and added to the license space during today's visit. The room is located by the building next to the playground. Room #100 will be used as an NC Pre-K classroom. The building has the same 911 address as the main building. The building inspection for this space was completed at the same time as the main building and approved on 4/30/24. An approved fire inspection was completed on 5/31/24 and an approved sanitation inspection was completed on 4/23/24. Five centers, library, blocks, housekeeping, art, manipulatives were set up in the classroom. Additional centers will be added later. The children will be eating on the tables in the art area. The art area is located next to the sink. The children will use the classroom sink as a handwashing sink. Two (2) girls bathrooms and two (2) boys bathrooms will be used. No hazardous materials were maintained in any of the bathrooms. the entrance doors in the bathrooms where there are more than one (1) stool shall remain open during the use for supervision purpose. There were four (4) room where paints and cleaning supplies were maintained. All four (4) rooms were locked. No hazardous chemicals were maintained in the classroom. Posters, such as no tobacco, license, EMC, safe arrival and departure, lesson plan, schedule, staff/child ratio sheet, allergy information and first aid poster were posted. There is a wheelchair lift located on the side of steps. There were buttons accessible to the children, but the buttons do not work without keys. Therefore, there is no possibilities for children to accidentally operate the lift. due to all requirements were met, the space #100 is approved as a licensed space effective 7/30/24. The children cannot be in unlicensed space. Therefore, the children shall not use any other space except for bathrooms in the hallway and the room #100. Space #100 is approved for up to fifty (50) children per thirty (30) square feet per child. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed: Violation Number Comment Rule 618 Diaper changing surfaces were not kept free of storage. In space #140, a plastic container with three (3) drawers with towels, clothes and diapers in the containers were maintained on the changing table. 15A NCAC 18A .2819(b) 847 Parent's medication authorization did not include required information. In space #136 a permission form for Destin Maximum Strength was not present. The permission forms were typically maintained in the classroom and/or with the medication at this facility. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #128, Kidgets Vitamin A & D Ointment expired in August 2023 and maintained in the classroom. .0803(12) 871 Center staff did not comply with the safe sleep policy. In space #128, a child was asleep in the crib but the child's sleep chart was not filled out. Per interview, a volunteer staff member put the child in the crib around 9:20 am. At the time of interview, it was 9:45 am. 10A NCAC 09 .0606(a) Technical assistance for correction plan: 618: changing table Changing tables shall be free of objects. Please remove all containers and clothes from the changing table in space #140. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (b) Diapering surfaces shall be smooth, intact, nonabsorbent, easily cleanable and shall be approved by the Department. Nothing shall be placed on the diapering surface except for those items required for diapering. 871: Sleep Chart Sleep chart shall be logged upon transferring a child to the crib. The positioning and the person’s initial shall be logged along with time to ensure the safety of the child and liability of the program. The child’s breathing shall be monitored no later than every fifteen (15) minutes. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and (11) specifies any other steps the center shall take to provide a safe sleep environment for infants aged 12 months or younger. 847: Permission form for over-the-counter medication. The parental authorization form is required for all medications including over-the-counter lotions and creams. Please holt administration of medications until the authorization form is signed by the parent. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 849: Expired medications Any expired medications, including over-the-counter lotions and creams shall be returned to the parents or discarded within seventy-two (72) hours of their expiration date. Please return the expired diaper cream in space #128 to the parent or discard it today. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 8/13/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.Eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was seventy-eight (78)%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the three (3) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 1 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is Creative Curriculum. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four-year-olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Letter of compliance: The process time for a license permit is typically four (4) to six (6) weeks. It would be helpful if I receive your letter of compliance earlier than the deadline date of 8/13/24. Transfer of EPR plan to a new NCID: To transfer an EPR Plan, you must create an NCID username from the MyNCID website. If you do not have a NCID username, please follow the steps below. 1. Go to Getting your NCID Username and Password 2. Complete the requests on the NCID website. 3. Answer questions that will verify your identity. You choose the questions you want to answer. If you forget your NCID or your NCID needs to be reset, you will be asked to answer those questions for security purposes. 4. Submit your request 5. Wait 24 hours for a reply if you created an account on Monday through Thursday. If you created an account on Friday through Sunday, it will be available on Tuesday. 6. If you need help, please contact the NCID help desk at (919)754-6000 or 1(800)722-3946. New Consultant: After new permit being issued, your facility will be transferred to Sarah Upton, Child Care Consultant. Ms. Upton’s contact information is as follows: Email: sarah.upton@dhhs.nc.gov Phone: 828-782-0937 Reminder: In #133, Baby Sunscreen Lotion will expire in August 2024. In #133,Action plan for Auvi-Q will expire on 8/1/24. In #136, the permission form for Destin Daily Defense will expire on 8/1/24. In #141, the permission form for A+D Treat will expire on 8/7/24 IN #141, Boudreaux’s Butt Paste for a child will expire in August 2024. Fire inspection: We discussed the annual fire inspection due by May 2025. You will need to contact the local Fire Marshal for the annual inspection. The original approved inspection must be mailed to the child care consultant within one week. Reminder that the Fire Marshal must also monitor the auxiliary spaces. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 58 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. A signed electronic copy of the visit summary was printed and left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 7/29/24 and the non-profit corporation, long’s Chapel Methodist Church, Inc. is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 7/12/24. The last lockdown drill was practiced 7/17/2424. The last monthly playground inspection was documented on 7/12/24. A sanitation inspection during the temporary time period was approved on 4/23/24 An approved fire inspection during temporary time period was received on 5/31/24. An approved building inspection during the temporary time period was received on 4/30/24. Administrative, operational and personnel policies were submitted during the temporary time period visit conducted on 5/28/24, and an updated handbooks were submitted on 7/9/24. I reviewed the handbooks, and they met all the requirements. The notice of approval of the handbooks were sent to Ms. Knox via email on 7/11/24. The children in space #100 will use the field as a playground. The Emergency Preparedness Response (EPR) plan must be transferred to new NCID ties to your new facility ID number. Ms. Knox completed EPR in child care training on 10/29/15. The emergency medical care (EMC) plan was posted. The incident log was in use. Children were observed. In space #128, a group of seven (7) infants engaged in various activities. Fou (4) children were on the floor and played with toys. One (1) child was on the bouncer, one (1) was being held and fed a bottle, and one (1) child was in the crib asleep. Medications were monitored. Medications were monitored. In space #130, a group of one-year-old children played on the playground with a slide, riding toys, push carts and balls. Two (2) emergency medications were maintained in the classroom. The children from space #133 transitioned from the classroom to playground. The teacher took head counts before transitioning. The children ran and rode riding toys on the playground. In space #134, a group of three-to-four-year-old children engaged in free play with magnetic tiles, Lego, floor puzzles and blocks. No emergency medications were maintained in the classroom. In space #136, the teacher read a book to a group of two-year-old children. In space #138, a group of one-year-old children participated in group time reading. One (1) teacher read “Little Mermaid” to the children and transitioned to an outdoor playground. The children from space #140, played on the playground. The children played with riding toys, sand, playhouse, blocks and toy vehicles. The children from space #141 also played on the playground. There were diaper creams and/or sunscreen and other over-the-counter lotions in every classroom. All permission forms were monitored. Action plans and permission forms were monitored for all emergency medications. Supervision and interaction in the classrooms were adequate. Staff/Child ratios for the enhanced ratios were met in each classroom. There were no hazardous products or unsafe equipment observed on the playgrounds. Six (6) new staff files were monitored and were in compliance. One (1) child’s file were monitored partially for updated action plans and permission form for medication. Rated License Assessment: The administrator would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. We discussed that the last program point was six (6) points, staff education point was three (3) points and one (1) quality point. Environment Rating score was average of 5.21 and the total points were ten (10). Formal written request to renew the Rated License Assessment using the last assessment data was sent to me by Ms. Knox during the visit. A new classroom Room #100 in a separate building was inspected and added to the license space during today's visit. The room is located by the building next to the playground. Room #100 will be used as an NC Pre-K classroom. The building has the same 911 address as the main building. The building inspection for this space was completed at the same time as the main building and approved on 4/30/24. An approved fire inspection was completed on 5/31/24 and an approved sanitation inspection was completed on 4/23/24. Five centers, library, blocks, housekeeping, art, manipulatives were set up in the classroom. Additional centers will be added later. The children will be eating on the tables in the art area. The art area is located next to the sink. The children will use the classroom sink as a handwashing sink. Two (2) girls bathrooms and two (2) boys bathrooms will be used. No hazardous materials were maintained in any of the bathrooms. the entrance doors in the bathrooms where there are more than one (1) stool shall remain open during the use for supervision purpose. There were four (4) room where paints and cleaning supplies were maintained. All four (4) rooms were locked. No hazardous chemicals were maintained in the classroom. Posters, such as no tobacco, license, EMC, safe arrival and departure, lesson plan, schedule, staff/child ratio sheet, allergy information and first aid poster were posted. There is a wheelchair lift located on the side of steps. There were buttons accessible to the children, but the buttons do not work without keys. Therefore, there is no possibilities for children to accidentally operate the lift. due to all requirements were met, the space #100 is approved as a licensed space effective 7/30/24. The children cannot be in unlicensed space. Therefore, the children shall not use any other space except for bathrooms in the hallway and the room #100. Space #100 is approved for up to fifty (50) children per thirty (30) square feet per child. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed: Violation Number Comment Rule 618 Diaper changing surfaces were not kept free of storage. In space #140, a plastic container with three (3) drawers with towels, clothes and diapers in the containers were maintained on the changing table. 15A NCAC 18A .2819(b) 847 Parent's medication authorization did not include required information. In space #136 a permission form for Destin Maximum Strength was not present. The permission forms were typically maintained in the classroom and/or with the medication at this facility. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #128, Kidgets Vitamin A & D Ointment expired in August 2023 and maintained in the classroom. .0803(12) 871 Center staff did not comply with the safe sleep policy. In space #128, a child was asleep in the crib but the child's sleep chart was not filled out. Per interview, a volunteer staff member put the child in the crib around 9:20 am. At the time of interview, it was 9:45 am. 10A NCAC 09 .0606(a) Technical assistance for correction plan: 618: changing table Changing tables shall be free of objects. Please remove all containers and clothes from the changing table in space #140. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (b) Diapering surfaces shall be smooth, intact, nonabsorbent, easily cleanable and shall be approved by the Department. Nothing shall be placed on the diapering surface except for those items required for diapering. 871: Sleep Chart Sleep chart shall be logged upon transferring a child to the crib. The positioning and the person’s initial shall be logged along with time to ensure the safety of the child and liability of the program. The child’s breathing shall be monitored no later than every fifteen (15) minutes. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and (11) specifies any other steps the center shall take to provide a safe sleep environment for infants aged 12 months or younger. 847: Permission form for over-the-counter medication. The parental authorization form is required for all medications including over-the-counter lotions and creams. Please holt administration of medications until the authorization form is signed by the parent. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 849: Expired medications Any expired medications, including over-the-counter lotions and creams shall be returned to the parents or discarded within seventy-two (72) hours of their expiration date. Please return the expired diaper cream in space #128 to the parent or discard it today. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 8/13/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.Eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was seventy-eight (78)%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the three (3) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 1 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is Creative Curriculum. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four-year-olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Letter of compliance: The process time for a license permit is typically four (4) to six (6) weeks. It would be helpful if I receive your letter of compliance earlier than the deadline date of 8/13/24. Transfer of EPR plan to a new NCID: To transfer an EPR Plan, you must create an NCID username from the MyNCID website. If you do not have a NCID username, please follow the steps below. 1. Go to Getting your NCID Username and Password 2. Complete the requests on the NCID website. 3. Answer questions that will verify your identity. You choose the questions you want to answer. If you forget your NCID or your NCID needs to be reset, you will be asked to answer those questions for security purposes. 4. Submit your request 5. Wait 24 hours for a reply if you created an account on Monday through Thursday. If you created an account on Friday through Sunday, it will be available on Tuesday. 6. If you need help, please contact the NCID help desk at (919)754-6000 or 1(800)722-3946. New Consultant: After new permit being issued, your facility will be transferred to Sarah Upton, Child Care Consultant. Ms. Upton’s contact information is as follows: Email: sarah.upton@dhhs.nc.gov Phone: 828-782-0937 Reminder: In #133, Baby Sunscreen Lotion will expire in August 2024. In #133,Action plan for Auvi-Q will expire on 8/1/24. In #136, the permission form for Destin Daily Defense will expire on 8/1/24. In #141, the permission form for A+D Treat will expire on 8/7/24 IN #141, Boudreaux’s Butt Paste for a child will expire in August 2024. Fire inspection: We discussed the annual fire inspection due by May 2025. You will need to contact the local Fire Marshal for the annual inspection. The original approved inspection must be mailed to the child care consultant within one week. Reminder that the Fire Marshal must also monitor the auxiliary spaces. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 58 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. A signed electronic copy of the visit summary was printed and left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 7/29/24 and the non-profit corporation, long’s Chapel Methodist Church, Inc. is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 7/12/24. The last lockdown drill was practiced 7/17/2424. The last monthly playground inspection was documented on 7/12/24. A sanitation inspection during the temporary time period was approved on 4/23/24 An approved fire inspection during temporary time period was received on 5/31/24. An approved building inspection during the temporary time period was received on 4/30/24. Administrative, operational and personnel policies were submitted during the temporary time period visit conducted on 5/28/24, and an updated handbooks were submitted on 7/9/24. I reviewed the handbooks, and they met all the requirements. The notice of approval of the handbooks were sent to Ms. Knox via email on 7/11/24. The children in space #100 will use the field as a playground. The Emergency Preparedness Response (EPR) plan must be transferred to new NCID ties to your new facility ID number. Ms. Knox completed EPR in child care training on 10/29/15. The emergency medical care (EMC) plan was posted. The incident log was in use. Children were observed. In space #128, a group of seven (7) infants engaged in various activities. Fou (4) children were on the floor and played with toys. One (1) child was on the bouncer, one (1) was being held and fed a bottle, and one (1) child was in the crib asleep. Medications were monitored. Medications were monitored. In space #130, a group of one-year-old children played on the playground with a slide, riding toys, push carts and balls. Two (2) emergency medications were maintained in the classroom. The children from space #133 transitioned from the classroom to playground. The teacher took head counts before transitioning. The children ran and rode riding toys on the playground. In space #134, a group of three-to-four-year-old children engaged in free play with magnetic tiles, Lego, floor puzzles and blocks. No emergency medications were maintained in the classroom. In space #136, the teacher read a book to a group of two-year-old children. In space #138, a group of one-year-old children participated in group time reading. One (1) teacher read “Little Mermaid” to the children and transitioned to an outdoor playground. The children from space #140, played on the playground. The children played with riding toys, sand, playhouse, blocks and toy vehicles. The children from space #141 also played on the playground. There were diaper creams and/or sunscreen and other over-the-counter lotions in every classroom. All permission forms were monitored. Action plans and permission forms were monitored for all emergency medications. Supervision and interaction in the classrooms were adequate. Staff/Child ratios for the enhanced ratios were met in each classroom. There were no hazardous products or unsafe equipment observed on the playgrounds. Six (6) new staff files were monitored and were in compliance. One (1) child’s file were monitored partially for updated action plans and permission form for medication. Rated License Assessment: The administrator would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. We discussed that the last program point was six (6) points, staff education point was three (3) points and one (1) quality point. Environment Rating score was average of 5.21 and the total points were ten (10). Formal written request to renew the Rated License Assessment using the last assessment data was sent to me by Ms. Knox during the visit. A new classroom Room #100 in a separate building was inspected and added to the license space during today's visit. The room is located by the building next to the playground. Room #100 will be used as an NC Pre-K classroom. The building has the same 911 address as the main building. The building inspection for this space was completed at the same time as the main building and approved on 4/30/24. An approved fire inspection was completed on 5/31/24 and an approved sanitation inspection was completed on 4/23/24. Five centers, library, blocks, housekeeping, art, manipulatives were set up in the classroom. Additional centers will be added later. The children will be eating on the tables in the art area. The art area is located next to the sink. The children will use the classroom sink as a handwashing sink. Two (2) girls bathrooms and two (2) boys bathrooms will be used. No hazardous materials were maintained in any of the bathrooms. the entrance doors in the bathrooms where there are more than one (1) stool shall remain open during the use for supervision purpose. There were four (4) room where paints and cleaning supplies were maintained. All four (4) rooms were locked. No hazardous chemicals were maintained in the classroom. Posters, such as no tobacco, license, EMC, safe arrival and departure, lesson plan, schedule, staff/child ratio sheet, allergy information and first aid poster were posted. There is a wheelchair lift located on the side of steps. There were buttons accessible to the children, but the buttons do not work without keys. Therefore, there is no possibilities for children to accidentally operate the lift. due to all requirements were met, the space #100 is approved as a licensed space effective 7/30/24. The children cannot be in unlicensed space. Therefore, the children shall not use any other space except for bathrooms in the hallway and the room #100. Space #100 is approved for up to fifty (50) children per thirty (30) square feet per child. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed: Violation Number Comment Rule 618 Diaper changing surfaces were not kept free of storage. In space #140, a plastic container with three (3) drawers with towels, clothes and diapers in the containers were maintained on the changing table. 15A NCAC 18A .2819(b) 847 Parent's medication authorization did not include required information. In space #136 a permission form for Destin Maximum Strength was not present. The permission forms were typically maintained in the classroom and/or with the medication at this facility. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #128, Kidgets Vitamin A & D Ointment expired in August 2023 and maintained in the classroom. .0803(12) 871 Center staff did not comply with the safe sleep policy. In space #128, a child was asleep in the crib but the child's sleep chart was not filled out. Per interview, a volunteer staff member put the child in the crib around 9:20 am. At the time of interview, it was 9:45 am. 10A NCAC 09 .0606(a) Technical assistance for correction plan: 618: changing table Changing tables shall be free of objects. Please remove all containers and clothes from the changing table in space #140. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (b) Diapering surfaces shall be smooth, intact, nonabsorbent, easily cleanable and shall be approved by the Department. Nothing shall be placed on the diapering surface except for those items required for diapering. 871: Sleep Chart Sleep chart shall be logged upon transferring a child to the crib. The positioning and the person’s initial shall be logged along with time to ensure the safety of the child and liability of the program. The child’s breathing shall be monitored no later than every fifteen (15) minutes. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and (11) specifies any other steps the center shall take to provide a safe sleep environment for infants aged 12 months or younger. 847: Permission form for over-the-counter medication. The parental authorization form is required for all medications including over-the-counter lotions and creams. Please holt administration of medications until the authorization form is signed by the parent. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 849: Expired medications Any expired medications, including over-the-counter lotions and creams shall be returned to the parents or discarded within seventy-two (72) hours of their expiration date. Please return the expired diaper cream in space #128 to the parent or discard it today. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 8/13/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.Eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was seventy-eight (78)%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the three (3) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 1 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is Creative Curriculum. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four-year-olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Letter of compliance: The process time for a license permit is typically four (4) to six (6) weeks. It would be helpful if I receive your letter of compliance earlier than the deadline date of 8/13/24. Transfer of EPR plan to a new NCID: To transfer an EPR Plan, you must create an NCID username from the MyNCID website. If you do not have a NCID username, please follow the steps below. 1. Go to Getting your NCID Username and Password 2. Complete the requests on the NCID website. 3. Answer questions that will verify your identity. You choose the questions you want to answer. If you forget your NCID or your NCID needs to be reset, you will be asked to answer those questions for security purposes. 4. Submit your request 5. Wait 24 hours for a reply if you created an account on Monday through Thursday. If you created an account on Friday through Sunday, it will be available on Tuesday. 6. If you need help, please contact the NCID help desk at (919)754-6000 or 1(800)722-3946. New Consultant: After new permit being issued, your facility will be transferred to Sarah Upton, Child Care Consultant. Ms. Upton’s contact information is as follows: Email: sarah.upton@dhhs.nc.gov Phone: 828-782-0937 Reminder: In #133, Baby Sunscreen Lotion will expire in August 2024. In #133,Action plan for Auvi-Q will expire on 8/1/24. In #136, the permission form for Destin Daily Defense will expire on 8/1/24. In #141, the permission form for A+D Treat will expire on 8/7/24 IN #141, Boudreaux’s Butt Paste for a child will expire in August 2024. Fire inspection: We discussed the annual fire inspection due by May 2025. You will need to contact the local Fire Marshal for the annual inspection. The original approved inspection must be mailed to the child care consultant within one week. Reminder that the Fire Marshal must also monitor the auxiliary spaces. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 58 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 280 Time In: 09:35 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. A signed electronic copy of the visit summary was printed and left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 7/29/24 and the non-profit corporation, long’s Chapel Methodist Church, Inc. is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 7/12/24. The last lockdown drill was practiced 7/17/2424. The last monthly playground inspection was documented on 7/12/24. A sanitation inspection during the temporary time period was approved on 4/23/24 An approved fire inspection during temporary time period was received on 5/31/24. An approved building inspection during the temporary time period was received on 4/30/24. Administrative, operational and personnel policies were submitted during the temporary time period visit conducted on 5/28/24, and an updated handbooks were submitted on 7/9/24. I reviewed the handbooks, and they met all the requirements. The notice of approval of the handbooks were sent to Ms. Knox via email on 7/11/24. The children in space #100 will use the field as a playground. The Emergency Preparedness Response (EPR) plan must be transferred to new NCID ties to your new facility ID number. Ms. Knox completed EPR in child care training on 10/29/15. The emergency medical care (EMC) plan was posted. The incident log was in use. Children were observed. In space #128, a group of seven (7) infants engaged in various activities. Fou (4) children were on the floor and played with toys. One (1) child was on the bouncer, one (1) was being held and fed a bottle, and one (1) child was in the crib asleep. Medications were monitored. Medications were monitored. In space #130, a group of one-year-old children played on the playground with a slide, riding toys, push carts and balls. Two (2) emergency medications were maintained in the classroom. The children from space #133 transitioned from the classroom to playground. The teacher took head counts before transitioning. The children ran and rode riding toys on the playground. In space #134, a group of three-to-four-year-old children engaged in free play with magnetic tiles, Lego, floor puzzles and blocks. No emergency medications were maintained in the classroom. In space #136, the teacher read a book to a group of two-year-old children. In space #138, a group of one-year-old children participated in group time reading. One (1) teacher read “Little Mermaid” to the children and transitioned to an outdoor playground. The children from space #140, played on the playground. The children played with riding toys, sand, playhouse, blocks and toy vehicles. The children from space #141 also played on the playground. There were diaper creams and/or sunscreen and other over-the-counter lotions in every classroom. All permission forms were monitored. Action plans and permission forms were monitored for all emergency medications. Supervision and interaction in the classrooms were adequate. Staff/Child ratios for the enhanced ratios were met in each classroom. There were no hazardous products or unsafe equipment observed on the playgrounds. Six (6) new staff files were monitored and were in compliance. One (1) child’s file were monitored partially for updated action plans and permission form for medication. Rated License Assessment: The administrator would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. We discussed that the last program point was six (6) points, staff education point was three (3) points and one (1) quality point. Environment Rating score was average of 5.21 and the total points were ten (10). Formal written request to renew the Rated License Assessment using the last assessment data was sent to me by Ms. Knox during the visit. A new classroom Room #100 in a separate building was inspected and added to the license space during today's visit. The room is located by the building next to the playground. Room #100 will be used as an NC Pre-K classroom. The building has the same 911 address as the main building. The building inspection for this space was completed at the same time as the main building and approved on 4/30/24. An approved fire inspection was completed on 5/31/24 and an approved sanitation inspection was completed on 4/23/24. Five centers, library, blocks, housekeeping, art, manipulatives were set up in the classroom. Additional centers will be added later. The children will be eating on the tables in the art area. The art area is located next to the sink. The children will use the classroom sink as a handwashing sink. Two (2) girls bathrooms and two (2) boys bathrooms will be used. No hazardous materials were maintained in any of the bathrooms. the entrance doors in the bathrooms where there are more than one (1) stool shall remain open during the use for supervision purpose. There were four (4) room where paints and cleaning supplies were maintained. All four (4) rooms were locked. No hazardous chemicals were maintained in the classroom. Posters, such as no tobacco, license, EMC, safe arrival and departure, lesson plan, schedule, staff/child ratio sheet, allergy information and first aid poster were posted. There is a wheelchair lift located on the side of steps. There were buttons accessible to the children, but the buttons do not work without keys. Therefore, there is no possibilities for children to accidentally operate the lift. due to all requirements were met, the space #100 is approved as a licensed space effective 7/30/24. The children cannot be in unlicensed space. Therefore, the children shall not use any other space except for bathrooms in the hallway and the room #100. Space #100 is approved for up to fifty (50) children per thirty (30) square feet per child. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed: Violation Number Comment Rule 618 Diaper changing surfaces were not kept free of storage. In space #140, a plastic container with three (3) drawers with towels, clothes and diapers in the containers were maintained on the changing table. 15A NCAC 18A .2819(b) 847 Parent's medication authorization did not include required information. In space #136 a permission form for Destin Maximum Strength was not present. The permission forms were typically maintained in the classroom and/or with the medication at this facility. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #128, Kidgets Vitamin A & D Ointment expired in August 2023 and maintained in the classroom. .0803(12) 871 Center staff did not comply with the safe sleep policy. In space #128, a child was asleep in the crib but the child's sleep chart was not filled out. Per interview, a volunteer staff member put the child in the crib around 9:20 am. At the time of interview, it was 9:45 am. 10A NCAC 09 .0606(a) Technical assistance for correction plan: 618: changing table Changing tables shall be free of objects. Please remove all containers and clothes from the changing table in space #140. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (b) Diapering surfaces shall be smooth, intact, nonabsorbent, easily cleanable and shall be approved by the Department. Nothing shall be placed on the diapering surface except for those items required for diapering. 871: Sleep Chart Sleep chart shall be logged upon transferring a child to the crib. The positioning and the person’s initial shall be logged along with time to ensure the safety of the child and liability of the program. The child’s breathing shall be monitored no later than every fifteen (15) minutes. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and (11) specifies any other steps the center shall take to provide a safe sleep environment for infants aged 12 months or younger. 847: Permission form for over-the-counter medication. The parental authorization form is required for all medications including over-the-counter lotions and creams. Please holt administration of medications until the authorization form is signed by the parent. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 849: Expired medications Any expired medications, including over-the-counter lotions and creams shall be returned to the parents or discarded within seventy-two (72) hours of their expiration date. Please return the expired diaper cream in space #128 to the parent or discard it today. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 8/13/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.Eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was seventy-eight (78)%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the three (3) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 1 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is Creative Curriculum. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four-year-olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Letter of compliance: The process time for a license permit is typically four (4) to six (6) weeks. It would be helpful if I receive your letter of compliance earlier than the deadline date of 8/13/24. Transfer of EPR plan to a new NCID: To transfer an EPR Plan, you must create an NCID username from the MyNCID website. If you do not have a NCID username, please follow the steps below. 1. Go to Getting your NCID Username and Password 2. Complete the requests on the NCID website. 3. Answer questions that will verify your identity. You choose the questions you want to answer. If you forget your NCID or your NCID needs to be reset, you will be asked to answer those questions for security purposes. 4. Submit your request 5. Wait 24 hours for a reply if you created an account on Monday through Thursday. If you created an account on Friday through Sunday, it will be available on Tuesday. 6. If you need help, please contact the NCID help desk at (919)754-6000 or 1(800)722-3946. New Consultant: After new permit being issued, your facility will be transferred to Sarah Upton, Child Care Consultant. Ms. Upton’s contact information is as follows: Email: sarah.upton@dhhs.nc.gov Phone: 828-782-0937 Reminder: In #133, Baby Sunscreen Lotion will expire in August 2024. In #133,Action plan for Auvi-Q will expire on 8/1/24. In #136, the permission form for Destin Daily Defense will expire on 8/1/24. In #141, the permission form for A+D Treat will expire on 8/7/24 IN #141, Boudreaux’s Butt Paste for a child will expire in August 2024. Fire inspection: We discussed the annual fire inspection due by May 2025. You will need to contact the local Fire Marshal for the annual inspection. The original approved inspection must be mailed to the child care consultant within one week. Reminder that the Fire Marshal must also monitor the auxiliary spaces. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/28/2024 Number Present: 73 Completed Date: 5/28/2024 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed, and a copy left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 5/24/24, and non-profit corporation, Long’s Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 5/23/24. The last shelter-in-place drill or lockdown drill was practiced 4/29/24. The last monthly playground inspection was documented on 5/23/24. A sanitation inspection was completed on 4/23/24 with two (2) demerits with a superior rating. An approved fire inspection must be completed during the temporary time period. Per Ms. Knox, the Fire Marshall has inspected the building. The facility needed some repairs to be completed. They are waiting for the re-inspection. An approved building inspection was received on 4/30/24. The facility’s Employee Handbook and the Family Handbook was obtained during the visit but has not been reviewed. Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility’s EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use I observed the children in each classroom. Today was a water day. The local fire department provided a hose and sprayed the field playground. The children wore swim suits and played with water. All children including infants played on the field at some point. Upon visiting the classroom, a group of infants in space#128 explored the environment. Two (2) children crawled and played with the rattles and other materials. Other children were held by the teachers, and one (1) child slept in the crib. The teachers filled out the Sleep chart appropriately. Permission forms for diaper creams were current. Other children in other classrooms took turns, came into the classroom and changed to their regular clothes after the water play. After transition, the children played with their classroom materials, such as soft materials, art and housekeeping toys. Lunch was served during the visit. Today’s menu was chicken fillet, corn pears, a roll and milk. The items were accurately listed on the menu. There were diaper creams, sunscreens and various medications in each classroom. I monitored permission forms, action plans and expiration dates of the medications. Two (2) staff members files were monitored in full. One staff member present today was not listed on the staff and training worksheet submitted on 4/4/24 due to being hired on 4/18/24, and the other staff member returned from the leave recently. I monitored all other staff files during temporary time period visit conducted on 4/4/24. Three (3) children files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 1. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Posted lesson plan was dated from May 6 - May 10, 2024 in space #141. GS 110-91(12);.0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Banana Boat Sport Ultra Sunscreen aerosol was placed on the counter at approximately thirty-four (34) inches high from the ground in space #141. Coppertone Pure and Simple Baby sunscreen was stored in the cabinet shelf approximately seventeen (17) inches off the ground in space #130. The cabinet door was not locked. Banana Boat Kids aerosol sunscreen and Copper Stone Kids sunscreen were stored in the drawer, and it was not locked in space #138. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Alevex Pain Relieving Lotion was stored in an unlocked drawer next to the refrigerator in space #128. Nystatin cream was stored in an unlocked drawer along with the aerosol sunscreens in space #138. SSD 1% Silver Sulfadiazine cream with RX only was stored with other diaper creams in the bathroom in space #136. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. SSD 1% Silver Sulfadiazine cream was stored without its original prescription box or labels in space #136. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Copper Stone Pure & Simple Baby sunscreen did not include the parent signature and the date of the signature in space #130. 10A NCAC 09 .0803(4)(6-9) Technical assistance for correction plan: 415: Activity Plan Activity plans shall be current and posted. Please post the current activity plan in space #141. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. 840: Aerosol cans All aerosol cans, including sunscreens shall be maintained in a locked storage. Please store them in a locked storage. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. 841: Storage of prescription medications Non-emergency prescription medications shall be stored in a locked storage. The prescription diaper creams shall be stored in a locked storage. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use, but are not required to be in locked storage. 844: Prescription medication in its original box All prescription medications shall be received in its original package with a pharmacy label. Please return the medication to the parent, or ask the parent to ask the pharmacy to print out the label for the medication and attach it to the medication. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (2) Prescribed medications: (a) shall be stored in the original containers in which they were dispensed with the pharmacy labels; 847: Medication Authorization form All over-the-counter medications, including lotions and diaper cream and prescription medications shall have a authorization form signed by the parents. Please ask the parent to fill out the form. Until you receive the form, you shall not administer the medication. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 6/11/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was eighty-five (85) percent. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four-year-old children. The curriculum implemented is Creative Curriculum. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/28/2024 Number Present: 73 Completed Date: 5/28/2024 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed, and a copy left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 5/24/24, and non-profit corporation, Long’s Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 5/23/24. The last shelter-in-place drill or lockdown drill was practiced 4/29/24. The last monthly playground inspection was documented on 5/23/24. A sanitation inspection was completed on 4/23/24 with two (2) demerits with a superior rating. An approved fire inspection must be completed during the temporary time period. Per Ms. Knox, the Fire Marshall has inspected the building. The facility needed some repairs to be completed. They are waiting for the re-inspection. An approved building inspection was received on 4/30/24. The facility’s Employee Handbook and the Family Handbook was obtained during the visit but has not been reviewed. Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility’s EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use I observed the children in each classroom. Today was a water day. The local fire department provided a hose and sprayed the field playground. The children wore swim suits and played with water. All children including infants played on the field at some point. Upon visiting the classroom, a group of infants in space#128 explored the environment. Two (2) children crawled and played with the rattles and other materials. Other children were held by the teachers, and one (1) child slept in the crib. The teachers filled out the Sleep chart appropriately. Permission forms for diaper creams were current. Other children in other classrooms took turns, came into the classroom and changed to their regular clothes after the water play. After transition, the children played with their classroom materials, such as soft materials, art and housekeeping toys. Lunch was served during the visit. Today’s menu was chicken fillet, corn pears, a roll and milk. The items were accurately listed on the menu. There were diaper creams, sunscreens and various medications in each classroom. I monitored permission forms, action plans and expiration dates of the medications. Two (2) staff members files were monitored in full. One staff member present today was not listed on the staff and training worksheet submitted on 4/4/24 due to being hired on 4/18/24, and the other staff member returned from the leave recently. I monitored all other staff files during temporary time period visit conducted on 4/4/24. Three (3) children files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 1. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Posted lesson plan was dated from May 6 - May 10, 2024 in space #141. GS 110-91(12);.0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Banana Boat Sport Ultra Sunscreen aerosol was placed on the counter at approximately thirty-four (34) inches high from the ground in space #141. Coppertone Pure and Simple Baby sunscreen was stored in the cabinet shelf approximately seventeen (17) inches off the ground in space #130. The cabinet door was not locked. Banana Boat Kids aerosol sunscreen and Copper Stone Kids sunscreen were stored in the drawer, and it was not locked in space #138. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Alevex Pain Relieving Lotion was stored in an unlocked drawer next to the refrigerator in space #128. Nystatin cream was stored in an unlocked drawer along with the aerosol sunscreens in space #138. SSD 1% Silver Sulfadiazine cream with RX only was stored with other diaper creams in the bathroom in space #136. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. SSD 1% Silver Sulfadiazine cream was stored without its original prescription box or labels in space #136. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Copper Stone Pure & Simple Baby sunscreen did not include the parent signature and the date of the signature in space #130. 10A NCAC 09 .0803(4)(6-9) Technical assistance for correction plan: 415: Activity Plan Activity plans shall be current and posted. Please post the current activity plan in space #141. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. 840: Aerosol cans All aerosol cans, including sunscreens shall be maintained in a locked storage. Please store them in a locked storage. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. 841: Storage of prescription medications Non-emergency prescription medications shall be stored in a locked storage. The prescription diaper creams shall be stored in a locked storage. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use, but are not required to be in locked storage. 844: Prescription medication in its original box All prescription medications shall be received in its original package with a pharmacy label. Please return the medication to the parent, or ask the parent to ask the pharmacy to print out the label for the medication and attach it to the medication. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (2) Prescribed medications: (a) shall be stored in the original containers in which they were dispensed with the pharmacy labels; 847: Medication Authorization form All over-the-counter medications, including lotions and diaper cream and prescription medications shall have a authorization form signed by the parents. Please ask the parent to fill out the form. Until you receive the form, you shall not administer the medication. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 6/11/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was eighty-five (85) percent. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four-year-old children. The curriculum implemented is Creative Curriculum. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/28/2024 Number Present: 73 Completed Date: 5/28/2024 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed, and a copy left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 5/24/24, and non-profit corporation, Long’s Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 5/23/24. The last shelter-in-place drill or lockdown drill was practiced 4/29/24. The last monthly playground inspection was documented on 5/23/24. A sanitation inspection was completed on 4/23/24 with two (2) demerits with a superior rating. An approved fire inspection must be completed during the temporary time period. Per Ms. Knox, the Fire Marshall has inspected the building. The facility needed some repairs to be completed. They are waiting for the re-inspection. An approved building inspection was received on 4/30/24. The facility’s Employee Handbook and the Family Handbook was obtained during the visit but has not been reviewed. Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility’s EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use I observed the children in each classroom. Today was a water day. The local fire department provided a hose and sprayed the field playground. The children wore swim suits and played with water. All children including infants played on the field at some point. Upon visiting the classroom, a group of infants in space#128 explored the environment. Two (2) children crawled and played with the rattles and other materials. Other children were held by the teachers, and one (1) child slept in the crib. The teachers filled out the Sleep chart appropriately. Permission forms for diaper creams were current. Other children in other classrooms took turns, came into the classroom and changed to their regular clothes after the water play. After transition, the children played with their classroom materials, such as soft materials, art and housekeeping toys. Lunch was served during the visit. Today’s menu was chicken fillet, corn pears, a roll and milk. The items were accurately listed on the menu. There were diaper creams, sunscreens and various medications in each classroom. I monitored permission forms, action plans and expiration dates of the medications. Two (2) staff members files were monitored in full. One staff member present today was not listed on the staff and training worksheet submitted on 4/4/24 due to being hired on 4/18/24, and the other staff member returned from the leave recently. I monitored all other staff files during temporary time period visit conducted on 4/4/24. Three (3) children files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 1. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Posted lesson plan was dated from May 6 - May 10, 2024 in space #141. GS 110-91(12);.0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Banana Boat Sport Ultra Sunscreen aerosol was placed on the counter at approximately thirty-four (34) inches high from the ground in space #141. Coppertone Pure and Simple Baby sunscreen was stored in the cabinet shelf approximately seventeen (17) inches off the ground in space #130. The cabinet door was not locked. Banana Boat Kids aerosol sunscreen and Copper Stone Kids sunscreen were stored in the drawer, and it was not locked in space #138. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Alevex Pain Relieving Lotion was stored in an unlocked drawer next to the refrigerator in space #128. Nystatin cream was stored in an unlocked drawer along with the aerosol sunscreens in space #138. SSD 1% Silver Sulfadiazine cream with RX only was stored with other diaper creams in the bathroom in space #136. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. SSD 1% Silver Sulfadiazine cream was stored without its original prescription box or labels in space #136. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Copper Stone Pure & Simple Baby sunscreen did not include the parent signature and the date of the signature in space #130. 10A NCAC 09 .0803(4)(6-9) Technical assistance for correction plan: 415: Activity Plan Activity plans shall be current and posted. Please post the current activity plan in space #141. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. 840: Aerosol cans All aerosol cans, including sunscreens shall be maintained in a locked storage. Please store them in a locked storage. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. 841: Storage of prescription medications Non-emergency prescription medications shall be stored in a locked storage. The prescription diaper creams shall be stored in a locked storage. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use, but are not required to be in locked storage. 844: Prescription medication in its original box All prescription medications shall be received in its original package with a pharmacy label. Please return the medication to the parent, or ask the parent to ask the pharmacy to print out the label for the medication and attach it to the medication. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (2) Prescribed medications: (a) shall be stored in the original containers in which they were dispensed with the pharmacy labels; 847: Medication Authorization form All over-the-counter medications, including lotions and diaper cream and prescription medications shall have a authorization form signed by the parents. Please ask the parent to fill out the form. Until you receive the form, you shall not administer the medication. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 6/11/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was eighty-five (85) percent. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four-year-old children. The curriculum implemented is Creative Curriculum. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/28/2024 Number Present: 73 Completed Date: 5/28/2024 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed, and a copy left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 5/24/24, and non-profit corporation, Long’s Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 5/23/24. The last shelter-in-place drill or lockdown drill was practiced 4/29/24. The last monthly playground inspection was documented on 5/23/24. A sanitation inspection was completed on 4/23/24 with two (2) demerits with a superior rating. An approved fire inspection must be completed during the temporary time period. Per Ms. Knox, the Fire Marshall has inspected the building. The facility needed some repairs to be completed. They are waiting for the re-inspection. An approved building inspection was received on 4/30/24. The facility’s Employee Handbook and the Family Handbook was obtained during the visit but has not been reviewed. Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility’s EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use I observed the children in each classroom. Today was a water day. The local fire department provided a hose and sprayed the field playground. The children wore swim suits and played with water. All children including infants played on the field at some point. Upon visiting the classroom, a group of infants in space#128 explored the environment. Two (2) children crawled and played with the rattles and other materials. Other children were held by the teachers, and one (1) child slept in the crib. The teachers filled out the Sleep chart appropriately. Permission forms for diaper creams were current. Other children in other classrooms took turns, came into the classroom and changed to their regular clothes after the water play. After transition, the children played with their classroom materials, such as soft materials, art and housekeeping toys. Lunch was served during the visit. Today’s menu was chicken fillet, corn pears, a roll and milk. The items were accurately listed on the menu. There were diaper creams, sunscreens and various medications in each classroom. I monitored permission forms, action plans and expiration dates of the medications. Two (2) staff members files were monitored in full. One staff member present today was not listed on the staff and training worksheet submitted on 4/4/24 due to being hired on 4/18/24, and the other staff member returned from the leave recently. I monitored all other staff files during temporary time period visit conducted on 4/4/24. Three (3) children files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 1. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Posted lesson plan was dated from May 6 - May 10, 2024 in space #141. GS 110-91(12);.0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Banana Boat Sport Ultra Sunscreen aerosol was placed on the counter at approximately thirty-four (34) inches high from the ground in space #141. Coppertone Pure and Simple Baby sunscreen was stored in the cabinet shelf approximately seventeen (17) inches off the ground in space #130. The cabinet door was not locked. Banana Boat Kids aerosol sunscreen and Copper Stone Kids sunscreen were stored in the drawer, and it was not locked in space #138. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Alevex Pain Relieving Lotion was stored in an unlocked drawer next to the refrigerator in space #128. Nystatin cream was stored in an unlocked drawer along with the aerosol sunscreens in space #138. SSD 1% Silver Sulfadiazine cream with RX only was stored with other diaper creams in the bathroom in space #136. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. SSD 1% Silver Sulfadiazine cream was stored without its original prescription box or labels in space #136. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Copper Stone Pure & Simple Baby sunscreen did not include the parent signature and the date of the signature in space #130. 10A NCAC 09 .0803(4)(6-9) Technical assistance for correction plan: 415: Activity Plan Activity plans shall be current and posted. Please post the current activity plan in space #141. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. 840: Aerosol cans All aerosol cans, including sunscreens shall be maintained in a locked storage. Please store them in a locked storage. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. 841: Storage of prescription medications Non-emergency prescription medications shall be stored in a locked storage. The prescription diaper creams shall be stored in a locked storage. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use, but are not required to be in locked storage. 844: Prescription medication in its original box All prescription medications shall be received in its original package with a pharmacy label. Please return the medication to the parent, or ask the parent to ask the pharmacy to print out the label for the medication and attach it to the medication. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (2) Prescribed medications: (a) shall be stored in the original containers in which they were dispensed with the pharmacy labels; 847: Medication Authorization form All over-the-counter medications, including lotions and diaper cream and prescription medications shall have a authorization form signed by the parents. Please ask the parent to fill out the form. Until you receive the form, you shall not administer the medication. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 6/11/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was eighty-five (85) percent. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four-year-old children. The curriculum implemented is Creative Curriculum. Consultation: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/4/2024 Number Present: 64 Completed Date: 4/4/2024 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today's visit was completed and reviewed with you. The printed visit summary was signed, and a copy was left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 4/2/24 and the none-profit corporation, Long's Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced on 3/26/24. The last shelter-in-place drill or lockdown drill was practiced on 1/23/24. The last monthly playground inspection was documented on 3/26/24. A sanitation inspection must be completed during the temporary time period. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. Administrative, operational and personnel policies must be submitted, reviewed, and must meet all required topics prior to the expiration of the temporary license. The Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility's EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed. In room 128, a group of infants were present. One (1) child was rocked by a volunteer, one (1) was on a rocker playing with accessories, one (1) was on a bouncer, and two (2) were on the floor with teachers. The children from room 130 played on the playground. The children played with the slide structure and accessories. In room 133, a group of children engaged in free play using art materials, games, magnetic tiles, housekeeping accessories, connecting pieces and blocks. In room 134, the children played with gears, housekeeping materials, and puzzles. The children from room 136 transitioned from indoor to outdoor. The children were appropriately dressed. In room 138, The children engaged in free play with blocks, dolls and battery-operated toys. In space 141, the group of children cleaned up and transitioned to group time. The children sang songs and read a book. In space 142, a group of children engaged in free play using blocks, pretend animals, and housekeeping materials. There are diaper creams, sunscreen, other over-the-counter medications, and emergency medications maintained at this facility. The permission form for administering medication for two (2) prescription creams/ointments in space #133 was expired. One (1) child in space 138 did not have a permission form for the diaper cream. Three (3) children's files were monitored. A permission form for administering medication for inhalers/nebulizers for the child in space 141 was not found. This child receives the medication whenever requested by the parent. The parent brings the medication as needed. I monitored the valid action plan and the medication log. The medication is typically administered by the teacher, and the teacher is certain that the permission form is in place with the other documents. They think that the form was mistakenly sent home with the medication. Please understand that the medication cannot be administered without the permission form. If the parent does not bring the form back, the new one has to be filled out. Playgrounds were monitored. On the field playground, there were see-saw and slide structures previously. The see-saw was too close to the border, resulting in not enough space for the fall zone, and the slide structure was not age-appropriate for the preschool children. During the visit, I observed that the see-saw had been removed. Additionally, the steps and slide from the slide structure were removed. As a result, metal columns/pillars were left on the playground. Therefore, the restriction is to keep children away from using the area where the slide structure no longer applies. The space where the structure is not suitable for running due to the pillars. Please guide the children in following safety precautions. Two (2) spaces were monitored and measured as potential licensed spaces. Both classrooms are located in the building by the toddler playground and preschool playground. One room (104) is an L-shaped classroom. There is a closet by a sink and cabinets that can potentially converted into a bathroom. Two (2) adult-size bathrooms are located next to room 104. The space is calculated to be sufficient for fourteen (14) children for thirty (30) SF per child. This is not a guarantee of the approved number of children. Based on the classroom equipment, this number can potentially change. The other room (100) is a large classroom. There is a loft area where the railings prevent the child from falling, though the loft is located low to the ground. The program is planning to install plexiglass to block potential entrapment hazards. There are stairs leading to the other church space. The program is planning to put a door to block the stairs. Room 100 is measured for fifty (50) children for thirty (30) SF per child. This is not a guarantee of the number of children allowed in this space. Based on the equipment, the number may change. When you are ready to license this classroom, please complete the Building, Sanitation, and Fire inspection. When you pass the inspection, please set up the classroom as it is ready to have children. I will conduct a visit to formally license the space. Please ask the building inspector and fire inspector about direct exits for children younger than 2 1/2. The space outside of the playground space was also measured. The program wants to license the space between the buildings and the playground for additional play space. The program is planning to install gates to block the space. The space is concrete, and the wall is brick and stone wall. There are lattices and wooden gates. The opening for the lattice is four (4) inches, and the space between the wood on the gates is approximately four (4) and a half (1/2) inches. Part of the lattice is broken, and this part needs to be repaired. The facility is considering this space to be an alternative play space for toddlers. Outdoor space must be suited for active play. Due to the concrete floor and stone walls, the area is not appropriate for young children. When they fall, the possibility of injuries is likely. I do not recommend this area to be used for gross motor play. I can discuss this matter with Bonnie Mathis, Licensing supervisor, and get back to you. As far as the size of the space is concerned, it is sufficient for nine (9) children for one hundred (100) square feet per child. This is not an approval of this space. There are thirty-two (32) staff. Thirty-two (32) staff files were monitored. Four (4) children's files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children who receive subsidy vouchers can be served. Due to the ownership change, the facility has the option to use the previous ownership's star rating points and be included in the rated license cycle for the previous facility, Cohort 1. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two-Component Star Rated License can be found on the Division's website if you would like to apply for a rated license, and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. There is a small table on the field playground. The paint on the table is peeling. .0601(c) 847 Parent's medication authorization did not include required information. In space 133, permission form for Hydrocortisone cream USP 2.5% expired on 2/27/24, and the form for Mometasone 0.1% ointment expired on 2/26/24. The form was not reviewed and re-signed by the parents prior to their expirations dates. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Five (5) staff members did not review the facility's EMC plan annually. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Twenty (20) staff members did not have current Emergency Information form in file. refer to Staff and Training Worksheet. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Twenty-one (21) staff members (RT, MR, JK, JC, JL, CM, HB, TS, BB, TY, KA, AM, LM, SR, TM, CL, CV, AE, MT, JW, BNH) did not have current staff development plan and/or annual evaluation. Refer to Staff and Training Worksheet. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Five (5) staff members did not review the facility's EPR plan annually. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Nineteen (19) staff members did not have current Health Questionnaire in file. refer to Staff and Training Worksheet. .0701(d) 9995 A violation was found for which there is no item number. Per 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. In space 128, a gray purse with flower pattern were maintained in the lower cabinet under the sink without baby proof device. Technical assistance for correction plan: 705: Peeling paint The small table located on the field playground shall be removed or repainted. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 847: Medication permission for administering medication Permission form for all medication shall be current and signed by the parent. The form is valid for twelve (12) months for diaper cream and sunscreen. The form is valid for six (6) months for prescription medications. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 862: EMC review Emergency Medical Care Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (a) Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. The following information shall be included in the center's emergency medical care plan: (1) The name of the person and at least one alternate, responsible for carrying out that plan of action, ensuring that appropriate medical care is given, and determining which of the following is needed: (A) first aid given at the center for an injury or illness needing only minimal attention; and (B) calling 911 in accordance with CPR or First Aid training recommendations. (2) The name of the person and one alternate, at the center responsible for: (A) ensuring that the signed authorization described in Paragraph (d) of this Rule is taken with the ill or injured child to the medical facility; (B) accompanying the ill or injured child to the medical facility; (C) notifying a child's parents or emergency contact person about the illness or injury and where the child has been taken for treatment; (D) obtaining substitute staff, if needed, to maintain required staff/child ratio and adequate supervision of children who remain in the center; and (3) A statement giving the location of the telephone located on the premises available for use in case of emergency. A telephone located in an office in the center that is sometimes locked during the time the children are present shall not be designated for use in an emergency. 1035: Emergency information form Emergency Information form shall be maintained in the regular file (not confidential file) and renewed annually. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional is required for child care providers, including the director, uncompensated providers, substitute providers, and volunteers. The form is due on or before the first day of work. The emergency information shall be updated as changes occur and at least annually. 1232: Annual Evaluation and Staff Development plan The Annual Evaluation and Staff Development Plan shall be in file for each staff member annually. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. 1769: Dental exam Dental screening is required for all NC Pre-K children and the result shall be maintained in the child’s file along with health, vision and hearing screening. 10A NCAC 09 .3005 CHILD HEALTH ASSESSMENTS (a) A health assessment shall be on file at the NC Pre-K site within 30 days after a child enters the NC Pre-K program and the assessment may be no more than 12 months old at the time of program entry. The health assessment shall include the following: (1) physical examination; (2) updated immunizations; (3) vision screening; (4) hearing screening; and (5) dental screening. 1824: EPR review Emergency Preparedness and Response Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. 1890: Health Questionnaire 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Health questionnaire shall be renewed annually. Health Questionnaire, a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children is required for all staff, including the director. The form is due annually following the initial medical statement. 9995: personal items for staff members Employee purses and other personal items shall be inaccessible to the children. 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is Creative Curriculum. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Consultation: Reminder: The permission for DR in 142 will expire on 5/8/24. The permission form for AS in 141 does not specify the brand of the diaper cream. Please update the form. Lockdown/shelter in place drill: Your lockdown/shelter-in-place drill is due this month. Medical Statement: A medical statement for one staff member was discussed. Due to confidentiality, the details are not noted here. It is my recommendation for the staff members to use the medical statement form from the Division and get the health professional’s signature. The form can be accessed at https://ncchildcare.ncdhhs.gov. The rated license dated 7/19/22 from the previous ownership was collected today and will be returned to DCDEE in Raleigh. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/4/2024 Number Present: 64 Completed Date: 4/4/2024 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today's visit was completed and reviewed with you. The printed visit summary was signed, and a copy was left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 4/2/24 and the none-profit corporation, Long's Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced on 3/26/24. The last shelter-in-place drill or lockdown drill was practiced on 1/23/24. The last monthly playground inspection was documented on 3/26/24. A sanitation inspection must be completed during the temporary time period. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. Administrative, operational and personnel policies must be submitted, reviewed, and must meet all required topics prior to the expiration of the temporary license. The Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility's EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed. In room 128, a group of infants were present. One (1) child was rocked by a volunteer, one (1) was on a rocker playing with accessories, one (1) was on a bouncer, and two (2) were on the floor with teachers. The children from room 130 played on the playground. The children played with the slide structure and accessories. In room 133, a group of children engaged in free play using art materials, games, magnetic tiles, housekeeping accessories, connecting pieces and blocks. In room 134, the children played with gears, housekeeping materials, and puzzles. The children from room 136 transitioned from indoor to outdoor. The children were appropriately dressed. In room 138, The children engaged in free play with blocks, dolls and battery-operated toys. In space 141, the group of children cleaned up and transitioned to group time. The children sang songs and read a book. In space 142, a group of children engaged in free play using blocks, pretend animals, and housekeeping materials. There are diaper creams, sunscreen, other over-the-counter medications, and emergency medications maintained at this facility. The permission form for administering medication for two (2) prescription creams/ointments in space #133 was expired. One (1) child in space 138 did not have a permission form for the diaper cream. Three (3) children's files were monitored. A permission form for administering medication for inhalers/nebulizers for the child in space 141 was not found. This child receives the medication whenever requested by the parent. The parent brings the medication as needed. I monitored the valid action plan and the medication log. The medication is typically administered by the teacher, and the teacher is certain that the permission form is in place with the other documents. They think that the form was mistakenly sent home with the medication. Please understand that the medication cannot be administered without the permission form. If the parent does not bring the form back, the new one has to be filled out. Playgrounds were monitored. On the field playground, there were see-saw and slide structures previously. The see-saw was too close to the border, resulting in not enough space for the fall zone, and the slide structure was not age-appropriate for the preschool children. During the visit, I observed that the see-saw had been removed. Additionally, the steps and slide from the slide structure were removed. As a result, metal columns/pillars were left on the playground. Therefore, the restriction is to keep children away from using the area where the slide structure no longer applies. The space where the structure is not suitable for running due to the pillars. Please guide the children in following safety precautions. Two (2) spaces were monitored and measured as potential licensed spaces. Both classrooms are located in the building by the toddler playground and preschool playground. One room (104) is an L-shaped classroom. There is a closet by a sink and cabinets that can potentially converted into a bathroom. Two (2) adult-size bathrooms are located next to room 104. The space is calculated to be sufficient for fourteen (14) children for thirty (30) SF per child. This is not a guarantee of the approved number of children. Based on the classroom equipment, this number can potentially change. The other room (100) is a large classroom. There is a loft area where the railings prevent the child from falling, though the loft is located low to the ground. The program is planning to install plexiglass to block potential entrapment hazards. There are stairs leading to the other church space. The program is planning to put a door to block the stairs. Room 100 is measured for fifty (50) children for thirty (30) SF per child. This is not a guarantee of the number of children allowed in this space. Based on the equipment, the number may change. When you are ready to license this classroom, please complete the Building, Sanitation, and Fire inspection. When you pass the inspection, please set up the classroom as it is ready to have children. I will conduct a visit to formally license the space. Please ask the building inspector and fire inspector about direct exits for children younger than 2 1/2. The space outside of the playground space was also measured. The program wants to license the space between the buildings and the playground for additional play space. The program is planning to install gates to block the space. The space is concrete, and the wall is brick and stone wall. There are lattices and wooden gates. The opening for the lattice is four (4) inches, and the space between the wood on the gates is approximately four (4) and a half (1/2) inches. Part of the lattice is broken, and this part needs to be repaired. The facility is considering this space to be an alternative play space for toddlers. Outdoor space must be suited for active play. Due to the concrete floor and stone walls, the area is not appropriate for young children. When they fall, the possibility of injuries is likely. I do not recommend this area to be used for gross motor play. I can discuss this matter with Bonnie Mathis, Licensing supervisor, and get back to you. As far as the size of the space is concerned, it is sufficient for nine (9) children for one hundred (100) square feet per child. This is not an approval of this space. There are thirty-two (32) staff. Thirty-two (32) staff files were monitored. Four (4) children's files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children who receive subsidy vouchers can be served. Due to the ownership change, the facility has the option to use the previous ownership's star rating points and be included in the rated license cycle for the previous facility, Cohort 1. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two-Component Star Rated License can be found on the Division's website if you would like to apply for a rated license, and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. There is a small table on the field playground. The paint on the table is peeling. .0601(c) 847 Parent's medication authorization did not include required information. In space 133, permission form for Hydrocortisone cream USP 2.5% expired on 2/27/24, and the form for Mometasone 0.1% ointment expired on 2/26/24. The form was not reviewed and re-signed by the parents prior to their expirations dates. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Five (5) staff members did not review the facility's EMC plan annually. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Twenty (20) staff members did not have current Emergency Information form in file. refer to Staff and Training Worksheet. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Twenty-one (21) staff members (RT, MR, JK, JC, JL, CM, HB, TS, BB, TY, KA, AM, LM, SR, TM, CL, CV, AE, MT, JW, BNH) did not have current staff development plan and/or annual evaluation. Refer to Staff and Training Worksheet. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Five (5) staff members did not review the facility's EPR plan annually. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Nineteen (19) staff members did not have current Health Questionnaire in file. refer to Staff and Training Worksheet. .0701(d) 9995 A violation was found for which there is no item number. Per 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. In space 128, a gray purse with flower pattern were maintained in the lower cabinet under the sink without baby proof device. Technical assistance for correction plan: 705: Peeling paint The small table located on the field playground shall be removed or repainted. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 847: Medication permission for administering medication Permission form for all medication shall be current and signed by the parent. The form is valid for twelve (12) months for diaper cream and sunscreen. The form is valid for six (6) months for prescription medications. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 862: EMC review Emergency Medical Care Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (a) Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. The following information shall be included in the center's emergency medical care plan: (1) The name of the person and at least one alternate, responsible for carrying out that plan of action, ensuring that appropriate medical care is given, and determining which of the following is needed: (A) first aid given at the center for an injury or illness needing only minimal attention; and (B) calling 911 in accordance with CPR or First Aid training recommendations. (2) The name of the person and one alternate, at the center responsible for: (A) ensuring that the signed authorization described in Paragraph (d) of this Rule is taken with the ill or injured child to the medical facility; (B) accompanying the ill or injured child to the medical facility; (C) notifying a child's parents or emergency contact person about the illness or injury and where the child has been taken for treatment; (D) obtaining substitute staff, if needed, to maintain required staff/child ratio and adequate supervision of children who remain in the center; and (3) A statement giving the location of the telephone located on the premises available for use in case of emergency. A telephone located in an office in the center that is sometimes locked during the time the children are present shall not be designated for use in an emergency. 1035: Emergency information form Emergency Information form shall be maintained in the regular file (not confidential file) and renewed annually. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional is required for child care providers, including the director, uncompensated providers, substitute providers, and volunteers. The form is due on or before the first day of work. The emergency information shall be updated as changes occur and at least annually. 1232: Annual Evaluation and Staff Development plan The Annual Evaluation and Staff Development Plan shall be in file for each staff member annually. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. 1769: Dental exam Dental screening is required for all NC Pre-K children and the result shall be maintained in the child’s file along with health, vision and hearing screening. 10A NCAC 09 .3005 CHILD HEALTH ASSESSMENTS (a) A health assessment shall be on file at the NC Pre-K site within 30 days after a child enters the NC Pre-K program and the assessment may be no more than 12 months old at the time of program entry. The health assessment shall include the following: (1) physical examination; (2) updated immunizations; (3) vision screening; (4) hearing screening; and (5) dental screening. 1824: EPR review Emergency Preparedness and Response Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. 1890: Health Questionnaire 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Health questionnaire shall be renewed annually. Health Questionnaire, a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children is required for all staff, including the director. The form is due annually following the initial medical statement. 9995: personal items for staff members Employee purses and other personal items shall be inaccessible to the children. 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is Creative Curriculum. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Consultation: Reminder: The permission for DR in 142 will expire on 5/8/24. The permission form for AS in 141 does not specify the brand of the diaper cream. Please update the form. Lockdown/shelter in place drill: Your lockdown/shelter-in-place drill is due this month. Medical Statement: A medical statement for one staff member was discussed. Due to confidentiality, the details are not noted here. It is my recommendation for the staff members to use the medical statement form from the Division and get the health professional’s signature. The form can be accessed at https://ncchildcare.ncdhhs.gov. The rated license dated 7/19/22 from the previous ownership was collected today and will be returned to DCDEE in Raleigh. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0607 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/4/2024 Number Present: 64 Completed Date: 4/4/2024 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today's visit was completed and reviewed with you. The printed visit summary was signed, and a copy was left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 4/2/24 and the none-profit corporation, Long's Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced on 3/26/24. The last shelter-in-place drill or lockdown drill was practiced on 1/23/24. The last monthly playground inspection was documented on 3/26/24. A sanitation inspection must be completed during the temporary time period. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. Administrative, operational and personnel policies must be submitted, reviewed, and must meet all required topics prior to the expiration of the temporary license. The Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility's EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed. In room 128, a group of infants were present. One (1) child was rocked by a volunteer, one (1) was on a rocker playing with accessories, one (1) was on a bouncer, and two (2) were on the floor with teachers. The children from room 130 played on the playground. The children played with the slide structure and accessories. In room 133, a group of children engaged in free play using art materials, games, magnetic tiles, housekeeping accessories, connecting pieces and blocks. In room 134, the children played with gears, housekeeping materials, and puzzles. The children from room 136 transitioned from indoor to outdoor. The children were appropriately dressed. In room 138, The children engaged in free play with blocks, dolls and battery-operated toys. In space 141, the group of children cleaned up and transitioned to group time. The children sang songs and read a book. In space 142, a group of children engaged in free play using blocks, pretend animals, and housekeeping materials. There are diaper creams, sunscreen, other over-the-counter medications, and emergency medications maintained at this facility. The permission form for administering medication for two (2) prescription creams/ointments in space #133 was expired. One (1) child in space 138 did not have a permission form for the diaper cream. Three (3) children's files were monitored. A permission form for administering medication for inhalers/nebulizers for the child in space 141 was not found. This child receives the medication whenever requested by the parent. The parent brings the medication as needed. I monitored the valid action plan and the medication log. The medication is typically administered by the teacher, and the teacher is certain that the permission form is in place with the other documents. They think that the form was mistakenly sent home with the medication. Please understand that the medication cannot be administered without the permission form. If the parent does not bring the form back, the new one has to be filled out. Playgrounds were monitored. On the field playground, there were see-saw and slide structures previously. The see-saw was too close to the border, resulting in not enough space for the fall zone, and the slide structure was not age-appropriate for the preschool children. During the visit, I observed that the see-saw had been removed. Additionally, the steps and slide from the slide structure were removed. As a result, metal columns/pillars were left on the playground. Therefore, the restriction is to keep children away from using the area where the slide structure no longer applies. The space where the structure is not suitable for running due to the pillars. Please guide the children in following safety precautions. Two (2) spaces were monitored and measured as potential licensed spaces. Both classrooms are located in the building by the toddler playground and preschool playground. One room (104) is an L-shaped classroom. There is a closet by a sink and cabinets that can potentially converted into a bathroom. Two (2) adult-size bathrooms are located next to room 104. The space is calculated to be sufficient for fourteen (14) children for thirty (30) SF per child. This is not a guarantee of the approved number of children. Based on the classroom equipment, this number can potentially change. The other room (100) is a large classroom. There is a loft area where the railings prevent the child from falling, though the loft is located low to the ground. The program is planning to install plexiglass to block potential entrapment hazards. There are stairs leading to the other church space. The program is planning to put a door to block the stairs. Room 100 is measured for fifty (50) children for thirty (30) SF per child. This is not a guarantee of the number of children allowed in this space. Based on the equipment, the number may change. When you are ready to license this classroom, please complete the Building, Sanitation, and Fire inspection. When you pass the inspection, please set up the classroom as it is ready to have children. I will conduct a visit to formally license the space. Please ask the building inspector and fire inspector about direct exits for children younger than 2 1/2. The space outside of the playground space was also measured. The program wants to license the space between the buildings and the playground for additional play space. The program is planning to install gates to block the space. The space is concrete, and the wall is brick and stone wall. There are lattices and wooden gates. The opening for the lattice is four (4) inches, and the space between the wood on the gates is approximately four (4) and a half (1/2) inches. Part of the lattice is broken, and this part needs to be repaired. The facility is considering this space to be an alternative play space for toddlers. Outdoor space must be suited for active play. Due to the concrete floor and stone walls, the area is not appropriate for young children. When they fall, the possibility of injuries is likely. I do not recommend this area to be used for gross motor play. I can discuss this matter with Bonnie Mathis, Licensing supervisor, and get back to you. As far as the size of the space is concerned, it is sufficient for nine (9) children for one hundred (100) square feet per child. This is not an approval of this space. There are thirty-two (32) staff. Thirty-two (32) staff files were monitored. Four (4) children's files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children who receive subsidy vouchers can be served. Due to the ownership change, the facility has the option to use the previous ownership's star rating points and be included in the rated license cycle for the previous facility, Cohort 1. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two-Component Star Rated License can be found on the Division's website if you would like to apply for a rated license, and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. There is a small table on the field playground. The paint on the table is peeling. .0601(c) 847 Parent's medication authorization did not include required information. In space 133, permission form for Hydrocortisone cream USP 2.5% expired on 2/27/24, and the form for Mometasone 0.1% ointment expired on 2/26/24. The form was not reviewed and re-signed by the parents prior to their expirations dates. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Five (5) staff members did not review the facility's EMC plan annually. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Twenty (20) staff members did not have current Emergency Information form in file. refer to Staff and Training Worksheet. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Twenty-one (21) staff members (RT, MR, JK, JC, JL, CM, HB, TS, BB, TY, KA, AM, LM, SR, TM, CL, CV, AE, MT, JW, BNH) did not have current staff development plan and/or annual evaluation. Refer to Staff and Training Worksheet. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Five (5) staff members did not review the facility's EPR plan annually. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Nineteen (19) staff members did not have current Health Questionnaire in file. refer to Staff and Training Worksheet. .0701(d) 9995 A violation was found for which there is no item number. Per 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. In space 128, a gray purse with flower pattern were maintained in the lower cabinet under the sink without baby proof device. Technical assistance for correction plan: 705: Peeling paint The small table located on the field playground shall be removed or repainted. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 847: Medication permission for administering medication Permission form for all medication shall be current and signed by the parent. The form is valid for twelve (12) months for diaper cream and sunscreen. The form is valid for six (6) months for prescription medications. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 862: EMC review Emergency Medical Care Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (a) Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. The following information shall be included in the center's emergency medical care plan: (1) The name of the person and at least one alternate, responsible for carrying out that plan of action, ensuring that appropriate medical care is given, and determining which of the following is needed: (A) first aid given at the center for an injury or illness needing only minimal attention; and (B) calling 911 in accordance with CPR or First Aid training recommendations. (2) The name of the person and one alternate, at the center responsible for: (A) ensuring that the signed authorization described in Paragraph (d) of this Rule is taken with the ill or injured child to the medical facility; (B) accompanying the ill or injured child to the medical facility; (C) notifying a child's parents or emergency contact person about the illness or injury and where the child has been taken for treatment; (D) obtaining substitute staff, if needed, to maintain required staff/child ratio and adequate supervision of children who remain in the center; and (3) A statement giving the location of the telephone located on the premises available for use in case of emergency. A telephone located in an office in the center that is sometimes locked during the time the children are present shall not be designated for use in an emergency. 1035: Emergency information form Emergency Information form shall be maintained in the regular file (not confidential file) and renewed annually. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional is required for child care providers, including the director, uncompensated providers, substitute providers, and volunteers. The form is due on or before the first day of work. The emergency information shall be updated as changes occur and at least annually. 1232: Annual Evaluation and Staff Development plan The Annual Evaluation and Staff Development Plan shall be in file for each staff member annually. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. 1769: Dental exam Dental screening is required for all NC Pre-K children and the result shall be maintained in the child’s file along with health, vision and hearing screening. 10A NCAC 09 .3005 CHILD HEALTH ASSESSMENTS (a) A health assessment shall be on file at the NC Pre-K site within 30 days after a child enters the NC Pre-K program and the assessment may be no more than 12 months old at the time of program entry. The health assessment shall include the following: (1) physical examination; (2) updated immunizations; (3) vision screening; (4) hearing screening; and (5) dental screening. 1824: EPR review Emergency Preparedness and Response Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. 1890: Health Questionnaire 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Health questionnaire shall be renewed annually. Health Questionnaire, a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children is required for all staff, including the director. The form is due annually following the initial medical statement. 9995: personal items for staff members Employee purses and other personal items shall be inaccessible to the children. 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is Creative Curriculum. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Consultation: Reminder: The permission for DR in 142 will expire on 5/8/24. The permission form for AS in 141 does not specify the brand of the diaper cream. Please update the form. Lockdown/shelter in place drill: Your lockdown/shelter-in-place drill is due this month. Medical Statement: A medical statement for one staff member was discussed. Due to confidentiality, the details are not noted here. It is my recommendation for the staff members to use the medical statement form from the Division and get the health professional’s signature. The form can be accessed at https://ncchildcare.ncdhhs.gov. The rated license dated 7/19/22 from the previous ownership was collected today and will be returned to DCDEE in Raleigh. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/4/2024 Number Present: 64 Completed Date: 4/4/2024 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today's visit was completed and reviewed with you. The printed visit summary was signed, and a copy was left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 4/2/24 and the none-profit corporation, Long's Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced on 3/26/24. The last shelter-in-place drill or lockdown drill was practiced on 1/23/24. The last monthly playground inspection was documented on 3/26/24. A sanitation inspection must be completed during the temporary time period. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. Administrative, operational and personnel policies must be submitted, reviewed, and must meet all required topics prior to the expiration of the temporary license. The Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility's EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed. In room 128, a group of infants were present. One (1) child was rocked by a volunteer, one (1) was on a rocker playing with accessories, one (1) was on a bouncer, and two (2) were on the floor with teachers. The children from room 130 played on the playground. The children played with the slide structure and accessories. In room 133, a group of children engaged in free play using art materials, games, magnetic tiles, housekeeping accessories, connecting pieces and blocks. In room 134, the children played with gears, housekeeping materials, and puzzles. The children from room 136 transitioned from indoor to outdoor. The children were appropriately dressed. In room 138, The children engaged in free play with blocks, dolls and battery-operated toys. In space 141, the group of children cleaned up and transitioned to group time. The children sang songs and read a book. In space 142, a group of children engaged in free play using blocks, pretend animals, and housekeeping materials. There are diaper creams, sunscreen, other over-the-counter medications, and emergency medications maintained at this facility. The permission form for administering medication for two (2) prescription creams/ointments in space #133 was expired. One (1) child in space 138 did not have a permission form for the diaper cream. Three (3) children's files were monitored. A permission form for administering medication for inhalers/nebulizers for the child in space 141 was not found. This child receives the medication whenever requested by the parent. The parent brings the medication as needed. I monitored the valid action plan and the medication log. The medication is typically administered by the teacher, and the teacher is certain that the permission form is in place with the other documents. They think that the form was mistakenly sent home with the medication. Please understand that the medication cannot be administered without the permission form. If the parent does not bring the form back, the new one has to be filled out. Playgrounds were monitored. On the field playground, there were see-saw and slide structures previously. The see-saw was too close to the border, resulting in not enough space for the fall zone, and the slide structure was not age-appropriate for the preschool children. During the visit, I observed that the see-saw had been removed. Additionally, the steps and slide from the slide structure were removed. As a result, metal columns/pillars were left on the playground. Therefore, the restriction is to keep children away from using the area where the slide structure no longer applies. The space where the structure is not suitable for running due to the pillars. Please guide the children in following safety precautions. Two (2) spaces were monitored and measured as potential licensed spaces. Both classrooms are located in the building by the toddler playground and preschool playground. One room (104) is an L-shaped classroom. There is a closet by a sink and cabinets that can potentially converted into a bathroom. Two (2) adult-size bathrooms are located next to room 104. The space is calculated to be sufficient for fourteen (14) children for thirty (30) SF per child. This is not a guarantee of the approved number of children. Based on the classroom equipment, this number can potentially change. The other room (100) is a large classroom. There is a loft area where the railings prevent the child from falling, though the loft is located low to the ground. The program is planning to install plexiglass to block potential entrapment hazards. There are stairs leading to the other church space. The program is planning to put a door to block the stairs. Room 100 is measured for fifty (50) children for thirty (30) SF per child. This is not a guarantee of the number of children allowed in this space. Based on the equipment, the number may change. When you are ready to license this classroom, please complete the Building, Sanitation, and Fire inspection. When you pass the inspection, please set up the classroom as it is ready to have children. I will conduct a visit to formally license the space. Please ask the building inspector and fire inspector about direct exits for children younger than 2 1/2. The space outside of the playground space was also measured. The program wants to license the space between the buildings and the playground for additional play space. The program is planning to install gates to block the space. The space is concrete, and the wall is brick and stone wall. There are lattices and wooden gates. The opening for the lattice is four (4) inches, and the space between the wood on the gates is approximately four (4) and a half (1/2) inches. Part of the lattice is broken, and this part needs to be repaired. The facility is considering this space to be an alternative play space for toddlers. Outdoor space must be suited for active play. Due to the concrete floor and stone walls, the area is not appropriate for young children. When they fall, the possibility of injuries is likely. I do not recommend this area to be used for gross motor play. I can discuss this matter with Bonnie Mathis, Licensing supervisor, and get back to you. As far as the size of the space is concerned, it is sufficient for nine (9) children for one hundred (100) square feet per child. This is not an approval of this space. There are thirty-two (32) staff. Thirty-two (32) staff files were monitored. Four (4) children's files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children who receive subsidy vouchers can be served. Due to the ownership change, the facility has the option to use the previous ownership's star rating points and be included in the rated license cycle for the previous facility, Cohort 1. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two-Component Star Rated License can be found on the Division's website if you would like to apply for a rated license, and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. There is a small table on the field playground. The paint on the table is peeling. .0601(c) 847 Parent's medication authorization did not include required information. In space 133, permission form for Hydrocortisone cream USP 2.5% expired on 2/27/24, and the form for Mometasone 0.1% ointment expired on 2/26/24. The form was not reviewed and re-signed by the parents prior to their expirations dates. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Five (5) staff members did not review the facility's EMC plan annually. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Twenty (20) staff members did not have current Emergency Information form in file. refer to Staff and Training Worksheet. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Twenty-one (21) staff members (RT, MR, JK, JC, JL, CM, HB, TS, BB, TY, KA, AM, LM, SR, TM, CL, CV, AE, MT, JW, BNH) did not have current staff development plan and/or annual evaluation. Refer to Staff and Training Worksheet. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Five (5) staff members did not review the facility's EPR plan annually. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Nineteen (19) staff members did not have current Health Questionnaire in file. refer to Staff and Training Worksheet. .0701(d) 9995 A violation was found for which there is no item number. Per 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. In space 128, a gray purse with flower pattern were maintained in the lower cabinet under the sink without baby proof device. Technical assistance for correction plan: 705: Peeling paint The small table located on the field playground shall be removed or repainted. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 847: Medication permission for administering medication Permission form for all medication shall be current and signed by the parent. The form is valid for twelve (12) months for diaper cream and sunscreen. The form is valid for six (6) months for prescription medications. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 862: EMC review Emergency Medical Care Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (a) Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. The following information shall be included in the center's emergency medical care plan: (1) The name of the person and at least one alternate, responsible for carrying out that plan of action, ensuring that appropriate medical care is given, and determining which of the following is needed: (A) first aid given at the center for an injury or illness needing only minimal attention; and (B) calling 911 in accordance with CPR or First Aid training recommendations. (2) The name of the person and one alternate, at the center responsible for: (A) ensuring that the signed authorization described in Paragraph (d) of this Rule is taken with the ill or injured child to the medical facility; (B) accompanying the ill or injured child to the medical facility; (C) notifying a child's parents or emergency contact person about the illness or injury and where the child has been taken for treatment; (D) obtaining substitute staff, if needed, to maintain required staff/child ratio and adequate supervision of children who remain in the center; and (3) A statement giving the location of the telephone located on the premises available for use in case of emergency. A telephone located in an office in the center that is sometimes locked during the time the children are present shall not be designated for use in an emergency. 1035: Emergency information form Emergency Information form shall be maintained in the regular file (not confidential file) and renewed annually. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional is required for child care providers, including the director, uncompensated providers, substitute providers, and volunteers. The form is due on or before the first day of work. The emergency information shall be updated as changes occur and at least annually. 1232: Annual Evaluation and Staff Development plan The Annual Evaluation and Staff Development Plan shall be in file for each staff member annually. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. 1769: Dental exam Dental screening is required for all NC Pre-K children and the result shall be maintained in the child’s file along with health, vision and hearing screening. 10A NCAC 09 .3005 CHILD HEALTH ASSESSMENTS (a) A health assessment shall be on file at the NC Pre-K site within 30 days after a child enters the NC Pre-K program and the assessment may be no more than 12 months old at the time of program entry. The health assessment shall include the following: (1) physical examination; (2) updated immunizations; (3) vision screening; (4) hearing screening; and (5) dental screening. 1824: EPR review Emergency Preparedness and Response Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. 1890: Health Questionnaire 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Health questionnaire shall be renewed annually. Health Questionnaire, a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children is required for all staff, including the director. The form is due annually following the initial medical statement. 9995: personal items for staff members Employee purses and other personal items shall be inaccessible to the children. 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is Creative Curriculum. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Consultation: Reminder: The permission for DR in 142 will expire on 5/8/24. The permission form for AS in 141 does not specify the brand of the diaper cream. Please update the form. Lockdown/shelter in place drill: Your lockdown/shelter-in-place drill is due this month. Medical Statement: A medical statement for one staff member was discussed. Due to confidentiality, the details are not noted here. It is my recommendation for the staff members to use the medical statement form from the Division and get the health professional’s signature. The form can be accessed at https://ncchildcare.ncdhhs.gov. The rated license dated 7/19/22 from the previous ownership was collected today and will be returned to DCDEE in Raleigh. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/4/2024 Number Present: 64 Completed Date: 4/4/2024 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today's visit was completed and reviewed with you. The printed visit summary was signed, and a copy was left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 4/2/24 and the none-profit corporation, Long's Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced on 3/26/24. The last shelter-in-place drill or lockdown drill was practiced on 1/23/24. The last monthly playground inspection was documented on 3/26/24. A sanitation inspection must be completed during the temporary time period. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. Administrative, operational and personnel policies must be submitted, reviewed, and must meet all required topics prior to the expiration of the temporary license. The Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility's EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed. In room 128, a group of infants were present. One (1) child was rocked by a volunteer, one (1) was on a rocker playing with accessories, one (1) was on a bouncer, and two (2) were on the floor with teachers. The children from room 130 played on the playground. The children played with the slide structure and accessories. In room 133, a group of children engaged in free play using art materials, games, magnetic tiles, housekeeping accessories, connecting pieces and blocks. In room 134, the children played with gears, housekeeping materials, and puzzles. The children from room 136 transitioned from indoor to outdoor. The children were appropriately dressed. In room 138, The children engaged in free play with blocks, dolls and battery-operated toys. In space 141, the group of children cleaned up and transitioned to group time. The children sang songs and read a book. In space 142, a group of children engaged in free play using blocks, pretend animals, and housekeeping materials. There are diaper creams, sunscreen, other over-the-counter medications, and emergency medications maintained at this facility. The permission form for administering medication for two (2) prescription creams/ointments in space #133 was expired. One (1) child in space 138 did not have a permission form for the diaper cream. Three (3) children's files were monitored. A permission form for administering medication for inhalers/nebulizers for the child in space 141 was not found. This child receives the medication whenever requested by the parent. The parent brings the medication as needed. I monitored the valid action plan and the medication log. The medication is typically administered by the teacher, and the teacher is certain that the permission form is in place with the other documents. They think that the form was mistakenly sent home with the medication. Please understand that the medication cannot be administered without the permission form. If the parent does not bring the form back, the new one has to be filled out. Playgrounds were monitored. On the field playground, there were see-saw and slide structures previously. The see-saw was too close to the border, resulting in not enough space for the fall zone, and the slide structure was not age-appropriate for the preschool children. During the visit, I observed that the see-saw had been removed. Additionally, the steps and slide from the slide structure were removed. As a result, metal columns/pillars were left on the playground. Therefore, the restriction is to keep children away from using the area where the slide structure no longer applies. The space where the structure is not suitable for running due to the pillars. Please guide the children in following safety precautions. Two (2) spaces were monitored and measured as potential licensed spaces. Both classrooms are located in the building by the toddler playground and preschool playground. One room (104) is an L-shaped classroom. There is a closet by a sink and cabinets that can potentially converted into a bathroom. Two (2) adult-size bathrooms are located next to room 104. The space is calculated to be sufficient for fourteen (14) children for thirty (30) SF per child. This is not a guarantee of the approved number of children. Based on the classroom equipment, this number can potentially change. The other room (100) is a large classroom. There is a loft area where the railings prevent the child from falling, though the loft is located low to the ground. The program is planning to install plexiglass to block potential entrapment hazards. There are stairs leading to the other church space. The program is planning to put a door to block the stairs. Room 100 is measured for fifty (50) children for thirty (30) SF per child. This is not a guarantee of the number of children allowed in this space. Based on the equipment, the number may change. When you are ready to license this classroom, please complete the Building, Sanitation, and Fire inspection. When you pass the inspection, please set up the classroom as it is ready to have children. I will conduct a visit to formally license the space. Please ask the building inspector and fire inspector about direct exits for children younger than 2 1/2. The space outside of the playground space was also measured. The program wants to license the space between the buildings and the playground for additional play space. The program is planning to install gates to block the space. The space is concrete, and the wall is brick and stone wall. There are lattices and wooden gates. The opening for the lattice is four (4) inches, and the space between the wood on the gates is approximately four (4) and a half (1/2) inches. Part of the lattice is broken, and this part needs to be repaired. The facility is considering this space to be an alternative play space for toddlers. Outdoor space must be suited for active play. Due to the concrete floor and stone walls, the area is not appropriate for young children. When they fall, the possibility of injuries is likely. I do not recommend this area to be used for gross motor play. I can discuss this matter with Bonnie Mathis, Licensing supervisor, and get back to you. As far as the size of the space is concerned, it is sufficient for nine (9) children for one hundred (100) square feet per child. This is not an approval of this space. There are thirty-two (32) staff. Thirty-two (32) staff files were monitored. Four (4) children's files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children who receive subsidy vouchers can be served. Due to the ownership change, the facility has the option to use the previous ownership's star rating points and be included in the rated license cycle for the previous facility, Cohort 1. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two-Component Star Rated License can be found on the Division's website if you would like to apply for a rated license, and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. There is a small table on the field playground. The paint on the table is peeling. .0601(c) 847 Parent's medication authorization did not include required information. In space 133, permission form for Hydrocortisone cream USP 2.5% expired on 2/27/24, and the form for Mometasone 0.1% ointment expired on 2/26/24. The form was not reviewed and re-signed by the parents prior to their expirations dates. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Five (5) staff members did not review the facility's EMC plan annually. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Twenty (20) staff members did not have current Emergency Information form in file. refer to Staff and Training Worksheet. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Twenty-one (21) staff members (RT, MR, JK, JC, JL, CM, HB, TS, BB, TY, KA, AM, LM, SR, TM, CL, CV, AE, MT, JW, BNH) did not have current staff development plan and/or annual evaluation. Refer to Staff and Training Worksheet. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Five (5) staff members did not review the facility's EPR plan annually. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Nineteen (19) staff members did not have current Health Questionnaire in file. refer to Staff and Training Worksheet. .0701(d) 9995 A violation was found for which there is no item number. Per 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. In space 128, a gray purse with flower pattern were maintained in the lower cabinet under the sink without baby proof device. Technical assistance for correction plan: 705: Peeling paint The small table located on the field playground shall be removed or repainted. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 847: Medication permission for administering medication Permission form for all medication shall be current and signed by the parent. The form is valid for twelve (12) months for diaper cream and sunscreen. The form is valid for six (6) months for prescription medications. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 862: EMC review Emergency Medical Care Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (a) Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. The following information shall be included in the center's emergency medical care plan: (1) The name of the person and at least one alternate, responsible for carrying out that plan of action, ensuring that appropriate medical care is given, and determining which of the following is needed: (A) first aid given at the center for an injury or illness needing only minimal attention; and (B) calling 911 in accordance with CPR or First Aid training recommendations. (2) The name of the person and one alternate, at the center responsible for: (A) ensuring that the signed authorization described in Paragraph (d) of this Rule is taken with the ill or injured child to the medical facility; (B) accompanying the ill or injured child to the medical facility; (C) notifying a child's parents or emergency contact person about the illness or injury and where the child has been taken for treatment; (D) obtaining substitute staff, if needed, to maintain required staff/child ratio and adequate supervision of children who remain in the center; and (3) A statement giving the location of the telephone located on the premises available for use in case of emergency. A telephone located in an office in the center that is sometimes locked during the time the children are present shall not be designated for use in an emergency. 1035: Emergency information form Emergency Information form shall be maintained in the regular file (not confidential file) and renewed annually. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional is required for child care providers, including the director, uncompensated providers, substitute providers, and volunteers. The form is due on or before the first day of work. The emergency information shall be updated as changes occur and at least annually. 1232: Annual Evaluation and Staff Development plan The Annual Evaluation and Staff Development Plan shall be in file for each staff member annually. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. 1769: Dental exam Dental screening is required for all NC Pre-K children and the result shall be maintained in the child’s file along with health, vision and hearing screening. 10A NCAC 09 .3005 CHILD HEALTH ASSESSMENTS (a) A health assessment shall be on file at the NC Pre-K site within 30 days after a child enters the NC Pre-K program and the assessment may be no more than 12 months old at the time of program entry. The health assessment shall include the following: (1) physical examination; (2) updated immunizations; (3) vision screening; (4) hearing screening; and (5) dental screening. 1824: EPR review Emergency Preparedness and Response Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. 1890: Health Questionnaire 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Health questionnaire shall be renewed annually. Health Questionnaire, a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children is required for all staff, including the director. The form is due annually following the initial medical statement. 9995: personal items for staff members Employee purses and other personal items shall be inaccessible to the children. 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is Creative Curriculum. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Consultation: Reminder: The permission for DR in 142 will expire on 5/8/24. The permission form for AS in 141 does not specify the brand of the diaper cream. Please update the form. Lockdown/shelter in place drill: Your lockdown/shelter-in-place drill is due this month. Medical Statement: A medical statement for one staff member was discussed. Due to confidentiality, the details are not noted here. It is my recommendation for the staff members to use the medical statement form from the Division and get the health professional’s signature. The form can be accessed at https://ncchildcare.ncdhhs.gov. The rated license dated 7/19/22 from the previous ownership was collected today and will be returned to DCDEE in Raleigh. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/4/2024 Number Present: 64 Completed Date: 4/4/2024 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today's visit was completed and reviewed with you. The printed visit summary was signed, and a copy was left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 4/2/24 and the none-profit corporation, Long's Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced on 3/26/24. The last shelter-in-place drill or lockdown drill was practiced on 1/23/24. The last monthly playground inspection was documented on 3/26/24. A sanitation inspection must be completed during the temporary time period. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. Administrative, operational and personnel policies must be submitted, reviewed, and must meet all required topics prior to the expiration of the temporary license. The Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility's EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed. In room 128, a group of infants were present. One (1) child was rocked by a volunteer, one (1) was on a rocker playing with accessories, one (1) was on a bouncer, and two (2) were on the floor with teachers. The children from room 130 played on the playground. The children played with the slide structure and accessories. In room 133, a group of children engaged in free play using art materials, games, magnetic tiles, housekeeping accessories, connecting pieces and blocks. In room 134, the children played with gears, housekeeping materials, and puzzles. The children from room 136 transitioned from indoor to outdoor. The children were appropriately dressed. In room 138, The children engaged in free play with blocks, dolls and battery-operated toys. In space 141, the group of children cleaned up and transitioned to group time. The children sang songs and read a book. In space 142, a group of children engaged in free play using blocks, pretend animals, and housekeeping materials. There are diaper creams, sunscreen, other over-the-counter medications, and emergency medications maintained at this facility. The permission form for administering medication for two (2) prescription creams/ointments in space #133 was expired. One (1) child in space 138 did not have a permission form for the diaper cream. Three (3) children's files were monitored. A permission form for administering medication for inhalers/nebulizers for the child in space 141 was not found. This child receives the medication whenever requested by the parent. The parent brings the medication as needed. I monitored the valid action plan and the medication log. The medication is typically administered by the teacher, and the teacher is certain that the permission form is in place with the other documents. They think that the form was mistakenly sent home with the medication. Please understand that the medication cannot be administered without the permission form. If the parent does not bring the form back, the new one has to be filled out. Playgrounds were monitored. On the field playground, there were see-saw and slide structures previously. The see-saw was too close to the border, resulting in not enough space for the fall zone, and the slide structure was not age-appropriate for the preschool children. During the visit, I observed that the see-saw had been removed. Additionally, the steps and slide from the slide structure were removed. As a result, metal columns/pillars were left on the playground. Therefore, the restriction is to keep children away from using the area where the slide structure no longer applies. The space where the structure is not suitable for running due to the pillars. Please guide the children in following safety precautions. Two (2) spaces were monitored and measured as potential licensed spaces. Both classrooms are located in the building by the toddler playground and preschool playground. One room (104) is an L-shaped classroom. There is a closet by a sink and cabinets that can potentially converted into a bathroom. Two (2) adult-size bathrooms are located next to room 104. The space is calculated to be sufficient for fourteen (14) children for thirty (30) SF per child. This is not a guarantee of the approved number of children. Based on the classroom equipment, this number can potentially change. The other room (100) is a large classroom. There is a loft area where the railings prevent the child from falling, though the loft is located low to the ground. The program is planning to install plexiglass to block potential entrapment hazards. There are stairs leading to the other church space. The program is planning to put a door to block the stairs. Room 100 is measured for fifty (50) children for thirty (30) SF per child. This is not a guarantee of the number of children allowed in this space. Based on the equipment, the number may change. When you are ready to license this classroom, please complete the Building, Sanitation, and Fire inspection. When you pass the inspection, please set up the classroom as it is ready to have children. I will conduct a visit to formally license the space. Please ask the building inspector and fire inspector about direct exits for children younger than 2 1/2. The space outside of the playground space was also measured. The program wants to license the space between the buildings and the playground for additional play space. The program is planning to install gates to block the space. The space is concrete, and the wall is brick and stone wall. There are lattices and wooden gates. The opening for the lattice is four (4) inches, and the space between the wood on the gates is approximately four (4) and a half (1/2) inches. Part of the lattice is broken, and this part needs to be repaired. The facility is considering this space to be an alternative play space for toddlers. Outdoor space must be suited for active play. Due to the concrete floor and stone walls, the area is not appropriate for young children. When they fall, the possibility of injuries is likely. I do not recommend this area to be used for gross motor play. I can discuss this matter with Bonnie Mathis, Licensing supervisor, and get back to you. As far as the size of the space is concerned, it is sufficient for nine (9) children for one hundred (100) square feet per child. This is not an approval of this space. There are thirty-two (32) staff. Thirty-two (32) staff files were monitored. Four (4) children's files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children who receive subsidy vouchers can be served. Due to the ownership change, the facility has the option to use the previous ownership's star rating points and be included in the rated license cycle for the previous facility, Cohort 1. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two-Component Star Rated License can be found on the Division's website if you would like to apply for a rated license, and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. There is a small table on the field playground. The paint on the table is peeling. .0601(c) 847 Parent's medication authorization did not include required information. In space 133, permission form for Hydrocortisone cream USP 2.5% expired on 2/27/24, and the form for Mometasone 0.1% ointment expired on 2/26/24. The form was not reviewed and re-signed by the parents prior to their expirations dates. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Five (5) staff members did not review the facility's EMC plan annually. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Twenty (20) staff members did not have current Emergency Information form in file. refer to Staff and Training Worksheet. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Twenty-one (21) staff members (RT, MR, JK, JC, JL, CM, HB, TS, BB, TY, KA, AM, LM, SR, TM, CL, CV, AE, MT, JW, BNH) did not have current staff development plan and/or annual evaluation. Refer to Staff and Training Worksheet. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Five (5) staff members did not review the facility's EPR plan annually. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Nineteen (19) staff members did not have current Health Questionnaire in file. refer to Staff and Training Worksheet. .0701(d) 9995 A violation was found for which there is no item number. Per 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. In space 128, a gray purse with flower pattern were maintained in the lower cabinet under the sink without baby proof device. Technical assistance for correction plan: 705: Peeling paint The small table located on the field playground shall be removed or repainted. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 847: Medication permission for administering medication Permission form for all medication shall be current and signed by the parent. The form is valid for twelve (12) months for diaper cream and sunscreen. The form is valid for six (6) months for prescription medications. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 862: EMC review Emergency Medical Care Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (a) Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. The following information shall be included in the center's emergency medical care plan: (1) The name of the person and at least one alternate, responsible for carrying out that plan of action, ensuring that appropriate medical care is given, and determining which of the following is needed: (A) first aid given at the center for an injury or illness needing only minimal attention; and (B) calling 911 in accordance with CPR or First Aid training recommendations. (2) The name of the person and one alternate, at the center responsible for: (A) ensuring that the signed authorization described in Paragraph (d) of this Rule is taken with the ill or injured child to the medical facility; (B) accompanying the ill or injured child to the medical facility; (C) notifying a child's parents or emergency contact person about the illness or injury and where the child has been taken for treatment; (D) obtaining substitute staff, if needed, to maintain required staff/child ratio and adequate supervision of children who remain in the center; and (3) A statement giving the location of the telephone located on the premises available for use in case of emergency. A telephone located in an office in the center that is sometimes locked during the time the children are present shall not be designated for use in an emergency. 1035: Emergency information form Emergency Information form shall be maintained in the regular file (not confidential file) and renewed annually. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional is required for child care providers, including the director, uncompensated providers, substitute providers, and volunteers. The form is due on or before the first day of work. The emergency information shall be updated as changes occur and at least annually. 1232: Annual Evaluation and Staff Development plan The Annual Evaluation and Staff Development Plan shall be in file for each staff member annually. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. 1769: Dental exam Dental screening is required for all NC Pre-K children and the result shall be maintained in the child’s file along with health, vision and hearing screening. 10A NCAC 09 .3005 CHILD HEALTH ASSESSMENTS (a) A health assessment shall be on file at the NC Pre-K site within 30 days after a child enters the NC Pre-K program and the assessment may be no more than 12 months old at the time of program entry. The health assessment shall include the following: (1) physical examination; (2) updated immunizations; (3) vision screening; (4) hearing screening; and (5) dental screening. 1824: EPR review Emergency Preparedness and Response Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. 1890: Health Questionnaire 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Health questionnaire shall be renewed annually. Health Questionnaire, a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children is required for all staff, including the director. The form is due annually following the initial medical statement. 9995: personal items for staff members Employee purses and other personal items shall be inaccessible to the children. 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is Creative Curriculum. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Consultation: Reminder: The permission for DR in 142 will expire on 5/8/24. The permission form for AS in 141 does not specify the brand of the diaper cream. Please update the form. Lockdown/shelter in place drill: Your lockdown/shelter-in-place drill is due this month. Medical Statement: A medical statement for one staff member was discussed. Due to confidentiality, the details are not noted here. It is my recommendation for the staff members to use the medical statement form from the Division and get the health professional’s signature. The form can be accessed at https://ncchildcare.ncdhhs.gov. The rated license dated 7/19/22 from the previous ownership was collected today and will be returned to DCDEE in Raleigh. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3005 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/4/2024 Number Present: 64 Completed Date: 4/4/2024 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today's visit was completed and reviewed with you. The printed visit summary was signed, and a copy was left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 4/2/24 and the none-profit corporation, Long's Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced on 3/26/24. The last shelter-in-place drill or lockdown drill was practiced on 1/23/24. The last monthly playground inspection was documented on 3/26/24. A sanitation inspection must be completed during the temporary time period. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. Administrative, operational and personnel policies must be submitted, reviewed, and must meet all required topics prior to the expiration of the temporary license. The Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility's EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed. In room 128, a group of infants were present. One (1) child was rocked by a volunteer, one (1) was on a rocker playing with accessories, one (1) was on a bouncer, and two (2) were on the floor with teachers. The children from room 130 played on the playground. The children played with the slide structure and accessories. In room 133, a group of children engaged in free play using art materials, games, magnetic tiles, housekeeping accessories, connecting pieces and blocks. In room 134, the children played with gears, housekeeping materials, and puzzles. The children from room 136 transitioned from indoor to outdoor. The children were appropriately dressed. In room 138, The children engaged in free play with blocks, dolls and battery-operated toys. In space 141, the group of children cleaned up and transitioned to group time. The children sang songs and read a book. In space 142, a group of children engaged in free play using blocks, pretend animals, and housekeeping materials. There are diaper creams, sunscreen, other over-the-counter medications, and emergency medications maintained at this facility. The permission form for administering medication for two (2) prescription creams/ointments in space #133 was expired. One (1) child in space 138 did not have a permission form for the diaper cream. Three (3) children's files were monitored. A permission form for administering medication for inhalers/nebulizers for the child in space 141 was not found. This child receives the medication whenever requested by the parent. The parent brings the medication as needed. I monitored the valid action plan and the medication log. The medication is typically administered by the teacher, and the teacher is certain that the permission form is in place with the other documents. They think that the form was mistakenly sent home with the medication. Please understand that the medication cannot be administered without the permission form. If the parent does not bring the form back, the new one has to be filled out. Playgrounds were monitored. On the field playground, there were see-saw and slide structures previously. The see-saw was too close to the border, resulting in not enough space for the fall zone, and the slide structure was not age-appropriate for the preschool children. During the visit, I observed that the see-saw had been removed. Additionally, the steps and slide from the slide structure were removed. As a result, metal columns/pillars were left on the playground. Therefore, the restriction is to keep children away from using the area where the slide structure no longer applies. The space where the structure is not suitable for running due to the pillars. Please guide the children in following safety precautions. Two (2) spaces were monitored and measured as potential licensed spaces. Both classrooms are located in the building by the toddler playground and preschool playground. One room (104) is an L-shaped classroom. There is a closet by a sink and cabinets that can potentially converted into a bathroom. Two (2) adult-size bathrooms are located next to room 104. The space is calculated to be sufficient for fourteen (14) children for thirty (30) SF per child. This is not a guarantee of the approved number of children. Based on the classroom equipment, this number can potentially change. The other room (100) is a large classroom. There is a loft area where the railings prevent the child from falling, though the loft is located low to the ground. The program is planning to install plexiglass to block potential entrapment hazards. There are stairs leading to the other church space. The program is planning to put a door to block the stairs. Room 100 is measured for fifty (50) children for thirty (30) SF per child. This is not a guarantee of the number of children allowed in this space. Based on the equipment, the number may change. When you are ready to license this classroom, please complete the Building, Sanitation, and Fire inspection. When you pass the inspection, please set up the classroom as it is ready to have children. I will conduct a visit to formally license the space. Please ask the building inspector and fire inspector about direct exits for children younger than 2 1/2. The space outside of the playground space was also measured. The program wants to license the space between the buildings and the playground for additional play space. The program is planning to install gates to block the space. The space is concrete, and the wall is brick and stone wall. There are lattices and wooden gates. The opening for the lattice is four (4) inches, and the space between the wood on the gates is approximately four (4) and a half (1/2) inches. Part of the lattice is broken, and this part needs to be repaired. The facility is considering this space to be an alternative play space for toddlers. Outdoor space must be suited for active play. Due to the concrete floor and stone walls, the area is not appropriate for young children. When they fall, the possibility of injuries is likely. I do not recommend this area to be used for gross motor play. I can discuss this matter with Bonnie Mathis, Licensing supervisor, and get back to you. As far as the size of the space is concerned, it is sufficient for nine (9) children for one hundred (100) square feet per child. This is not an approval of this space. There are thirty-two (32) staff. Thirty-two (32) staff files were monitored. Four (4) children's files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children who receive subsidy vouchers can be served. Due to the ownership change, the facility has the option to use the previous ownership's star rating points and be included in the rated license cycle for the previous facility, Cohort 1. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two-Component Star Rated License can be found on the Division's website if you would like to apply for a rated license, and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. There is a small table on the field playground. The paint on the table is peeling. .0601(c) 847 Parent's medication authorization did not include required information. In space 133, permission form for Hydrocortisone cream USP 2.5% expired on 2/27/24, and the form for Mometasone 0.1% ointment expired on 2/26/24. The form was not reviewed and re-signed by the parents prior to their expirations dates. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Five (5) staff members did not review the facility's EMC plan annually. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Twenty (20) staff members did not have current Emergency Information form in file. refer to Staff and Training Worksheet. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Twenty-one (21) staff members (RT, MR, JK, JC, JL, CM, HB, TS, BB, TY, KA, AM, LM, SR, TM, CL, CV, AE, MT, JW, BNH) did not have current staff development plan and/or annual evaluation. Refer to Staff and Training Worksheet. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Five (5) staff members did not review the facility's EPR plan annually. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Nineteen (19) staff members did not have current Health Questionnaire in file. refer to Staff and Training Worksheet. .0701(d) 9995 A violation was found for which there is no item number. Per 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. In space 128, a gray purse with flower pattern were maintained in the lower cabinet under the sink without baby proof device. Technical assistance for correction plan: 705: Peeling paint The small table located on the field playground shall be removed or repainted. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 847: Medication permission for administering medication Permission form for all medication shall be current and signed by the parent. The form is valid for twelve (12) months for diaper cream and sunscreen. The form is valid for six (6) months for prescription medications. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 862: EMC review Emergency Medical Care Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (a) Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. The following information shall be included in the center's emergency medical care plan: (1) The name of the person and at least one alternate, responsible for carrying out that plan of action, ensuring that appropriate medical care is given, and determining which of the following is needed: (A) first aid given at the center for an injury or illness needing only minimal attention; and (B) calling 911 in accordance with CPR or First Aid training recommendations. (2) The name of the person and one alternate, at the center responsible for: (A) ensuring that the signed authorization described in Paragraph (d) of this Rule is taken with the ill or injured child to the medical facility; (B) accompanying the ill or injured child to the medical facility; (C) notifying a child's parents or emergency contact person about the illness or injury and where the child has been taken for treatment; (D) obtaining substitute staff, if needed, to maintain required staff/child ratio and adequate supervision of children who remain in the center; and (3) A statement giving the location of the telephone located on the premises available for use in case of emergency. A telephone located in an office in the center that is sometimes locked during the time the children are present shall not be designated for use in an emergency. 1035: Emergency information form Emergency Information form shall be maintained in the regular file (not confidential file) and renewed annually. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional is required for child care providers, including the director, uncompensated providers, substitute providers, and volunteers. The form is due on or before the first day of work. The emergency information shall be updated as changes occur and at least annually. 1232: Annual Evaluation and Staff Development plan The Annual Evaluation and Staff Development Plan shall be in file for each staff member annually. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. 1769: Dental exam Dental screening is required for all NC Pre-K children and the result shall be maintained in the child’s file along with health, vision and hearing screening. 10A NCAC 09 .3005 CHILD HEALTH ASSESSMENTS (a) A health assessment shall be on file at the NC Pre-K site within 30 days after a child enters the NC Pre-K program and the assessment may be no more than 12 months old at the time of program entry. The health assessment shall include the following: (1) physical examination; (2) updated immunizations; (3) vision screening; (4) hearing screening; and (5) dental screening. 1824: EPR review Emergency Preparedness and Response Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. 1890: Health Questionnaire 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Health questionnaire shall be renewed annually. Health Questionnaire, a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children is required for all staff, including the director. The form is due annually following the initial medical statement. 9995: personal items for staff members Employee purses and other personal items shall be inaccessible to the children. 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is Creative Curriculum. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Consultation: Reminder: The permission for DR in 142 will expire on 5/8/24. The permission form for AS in 141 does not specify the brand of the diaper cream. Please update the form. Lockdown/shelter in place drill: Your lockdown/shelter-in-place drill is due this month. Medical Statement: A medical statement for one staff member was discussed. Due to confidentiality, the details are not noted here. It is my recommendation for the staff members to use the medical statement form from the Division and get the health professional’s signature. The form can be accessed at https://ncchildcare.ncdhhs.gov. The rated license dated 7/19/22 from the previous ownership was collected today and will be returned to DCDEE in Raleigh. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LONG'S CHAPEL CHILD ENRICHMENT CENTER Facility ID: 44000196 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/4/2024 Number Present: 64 Completed Date: 4/4/2024 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jennifer Knox, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today's visit was completed and reviewed with you. The printed visit summary was signed, and a copy was left with you. Currently this center operates with a Temporary License, issued on 3/8/24 and is effective through 9/8/24. The restrictions include daytime care, meets enhanced ratios and space. The Secretary of State website was reviewed on 4/2/24 and the none-profit corporation, Long's Chapel Methodist Church, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced on 3/26/24. The last shelter-in-place drill or lockdown drill was practiced on 1/23/24. The last monthly playground inspection was documented on 3/26/24. A sanitation inspection must be completed during the temporary time period. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. Administrative, operational and personnel policies must be submitted, reviewed, and must meet all required topics prior to the expiration of the temporary license. The Emergency Preparedness Response (EPR) plan must be completed on or before Administrator, completed EPR training on 7/7/24. Ms. Knox completed EPR in Child Care training on 10/29/15. The facility's EPR plan was last up dated on 1/16/24. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed. In room 128, a group of infants were present. One (1) child was rocked by a volunteer, one (1) was on a rocker playing with accessories, one (1) was on a bouncer, and two (2) were on the floor with teachers. The children from room 130 played on the playground. The children played with the slide structure and accessories. In room 133, a group of children engaged in free play using art materials, games, magnetic tiles, housekeeping accessories, connecting pieces and blocks. In room 134, the children played with gears, housekeeping materials, and puzzles. The children from room 136 transitioned from indoor to outdoor. The children were appropriately dressed. In room 138, The children engaged in free play with blocks, dolls and battery-operated toys. In space 141, the group of children cleaned up and transitioned to group time. The children sang songs and read a book. In space 142, a group of children engaged in free play using blocks, pretend animals, and housekeeping materials. There are diaper creams, sunscreen, other over-the-counter medications, and emergency medications maintained at this facility. The permission form for administering medication for two (2) prescription creams/ointments in space #133 was expired. One (1) child in space 138 did not have a permission form for the diaper cream. Three (3) children's files were monitored. A permission form for administering medication for inhalers/nebulizers for the child in space 141 was not found. This child receives the medication whenever requested by the parent. The parent brings the medication as needed. I monitored the valid action plan and the medication log. The medication is typically administered by the teacher, and the teacher is certain that the permission form is in place with the other documents. They think that the form was mistakenly sent home with the medication. Please understand that the medication cannot be administered without the permission form. If the parent does not bring the form back, the new one has to be filled out. Playgrounds were monitored. On the field playground, there were see-saw and slide structures previously. The see-saw was too close to the border, resulting in not enough space for the fall zone, and the slide structure was not age-appropriate for the preschool children. During the visit, I observed that the see-saw had been removed. Additionally, the steps and slide from the slide structure were removed. As a result, metal columns/pillars were left on the playground. Therefore, the restriction is to keep children away from using the area where the slide structure no longer applies. The space where the structure is not suitable for running due to the pillars. Please guide the children in following safety precautions. Two (2) spaces were monitored and measured as potential licensed spaces. Both classrooms are located in the building by the toddler playground and preschool playground. One room (104) is an L-shaped classroom. There is a closet by a sink and cabinets that can potentially converted into a bathroom. Two (2) adult-size bathrooms are located next to room 104. The space is calculated to be sufficient for fourteen (14) children for thirty (30) SF per child. This is not a guarantee of the approved number of children. Based on the classroom equipment, this number can potentially change. The other room (100) is a large classroom. There is a loft area where the railings prevent the child from falling, though the loft is located low to the ground. The program is planning to install plexiglass to block potential entrapment hazards. There are stairs leading to the other church space. The program is planning to put a door to block the stairs. Room 100 is measured for fifty (50) children for thirty (30) SF per child. This is not a guarantee of the number of children allowed in this space. Based on the equipment, the number may change. When you are ready to license this classroom, please complete the Building, Sanitation, and Fire inspection. When you pass the inspection, please set up the classroom as it is ready to have children. I will conduct a visit to formally license the space. Please ask the building inspector and fire inspector about direct exits for children younger than 2 1/2. The space outside of the playground space was also measured. The program wants to license the space between the buildings and the playground for additional play space. The program is planning to install gates to block the space. The space is concrete, and the wall is brick and stone wall. There are lattices and wooden gates. The opening for the lattice is four (4) inches, and the space between the wood on the gates is approximately four (4) and a half (1/2) inches. Part of the lattice is broken, and this part needs to be repaired. The facility is considering this space to be an alternative play space for toddlers. Outdoor space must be suited for active play. Due to the concrete floor and stone walls, the area is not appropriate for young children. When they fall, the possibility of injuries is likely. I do not recommend this area to be used for gross motor play. I can discuss this matter with Bonnie Mathis, Licensing supervisor, and get back to you. As far as the size of the space is concerned, it is sufficient for nine (9) children for one hundred (100) square feet per child. This is not an approval of this space. There are thirty-two (32) staff. Thirty-two (32) staff files were monitored. Four (4) children's files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children who receive subsidy vouchers can be served. Due to the ownership change, the facility has the option to use the previous ownership's star rating points and be included in the rated license cycle for the previous facility, Cohort 1. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two-Component Star Rated License can be found on the Division's website if you would like to apply for a rated license, and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. There is a small table on the field playground. The paint on the table is peeling. .0601(c) 847 Parent's medication authorization did not include required information. In space 133, permission form for Hydrocortisone cream USP 2.5% expired on 2/27/24, and the form for Mometasone 0.1% ointment expired on 2/26/24. The form was not reviewed and re-signed by the parents prior to their expirations dates. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Five (5) staff members did not review the facility's EMC plan annually. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Twenty (20) staff members did not have current Emergency Information form in file. refer to Staff and Training Worksheet. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Twenty-one (21) staff members (RT, MR, JK, JC, JL, CM, HB, TS, BB, TY, KA, AM, LM, SR, TM, CL, CV, AE, MT, JW, BNH) did not have current staff development plan and/or annual evaluation. Refer to Staff and Training Worksheet. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Five (5) staff members did not review the facility's EPR plan annually. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Nineteen (19) staff members did not have current Health Questionnaire in file. refer to Staff and Training Worksheet. .0701(d) 9995 A violation was found for which there is no item number. Per 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. In space 128, a gray purse with flower pattern were maintained in the lower cabinet under the sink without baby proof device. Technical assistance for correction plan: 705: Peeling paint The small table located on the field playground shall be removed or repainted. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 847: Medication permission for administering medication Permission form for all medication shall be current and signed by the parent. The form is valid for twelve (12) months for diaper cream and sunscreen. The form is valid for six (6) months for prescription medications. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. 862: EMC review Emergency Medical Care Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (a) Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. The following information shall be included in the center's emergency medical care plan: (1) The name of the person and at least one alternate, responsible for carrying out that plan of action, ensuring that appropriate medical care is given, and determining which of the following is needed: (A) first aid given at the center for an injury or illness needing only minimal attention; and (B) calling 911 in accordance with CPR or First Aid training recommendations. (2) The name of the person and one alternate, at the center responsible for: (A) ensuring that the signed authorization described in Paragraph (d) of this Rule is taken with the ill or injured child to the medical facility; (B) accompanying the ill or injured child to the medical facility; (C) notifying a child's parents or emergency contact person about the illness or injury and where the child has been taken for treatment; (D) obtaining substitute staff, if needed, to maintain required staff/child ratio and adequate supervision of children who remain in the center; and (3) A statement giving the location of the telephone located on the premises available for use in case of emergency. A telephone located in an office in the center that is sometimes locked during the time the children are present shall not be designated for use in an emergency. 1035: Emergency information form Emergency Information form shall be maintained in the regular file (not confidential file) and renewed annually. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional is required for child care providers, including the director, uncompensated providers, substitute providers, and volunteers. The form is due on or before the first day of work. The emergency information shall be updated as changes occur and at least annually. 1232: Annual Evaluation and Staff Development plan The Annual Evaluation and Staff Development Plan shall be in file for each staff member annually. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan. 1769: Dental exam Dental screening is required for all NC Pre-K children and the result shall be maintained in the child’s file along with health, vision and hearing screening. 10A NCAC 09 .3005 CHILD HEALTH ASSESSMENTS (a) A health assessment shall be on file at the NC Pre-K site within 30 days after a child enters the NC Pre-K program and the assessment may be no more than 12 months old at the time of program entry. The health assessment shall include the following: (1) physical examination; (2) updated immunizations; (3) vision screening; (4) hearing screening; and (5) dental screening. 1824: EPR review Emergency Preparedness and Response Plan shall be reviewed with all staff members annually. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. 1890: Health Questionnaire 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Health questionnaire shall be renewed annually. Health Questionnaire, a statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children is required for all staff, including the director. The form is due annually following the initial medical statement. 9995: personal items for staff members Employee purses and other personal items shall be inaccessible to the children. 15A NCAC 18A .2820 STORAGE (f) Employee purses and other personal effects shall be kept out of reach of children. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: kaoru.eddins@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Kaoru Eddins PO Box 795, Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is Creative Curriculum. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Consultation: Reminder: The permission for DR in 142 will expire on 5/8/24. The permission form for AS in 141 does not specify the brand of the diaper cream. Please update the form. Lockdown/shelter in place drill: Your lockdown/shelter-in-place drill is due this month. Medical Statement: A medical statement for one staff member was discussed. Due to confidentiality, the details are not noted here. It is my recommendation for the staff members to use the medical statement form from the Division and get the health professional’s signature. The form can be accessed at https://ncchildcare.ncdhhs.gov. The rated license dated 7/19/22 from the previous ownership was collected today and will be returned to DCDEE in Raleigh. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times