10A NCAC 09 .0304 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 2/17/2025 Number Present: 30 Completed Date: 2/17/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:35 PM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. A signed copy of the visit summary was left on-site. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of 02/17/2025 prior to this visit. The North Carolina Secretary of State website was viewed during today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation, was current and active Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 08/06/2024. The last fire drill was practiced on 02/17/2025 conducted during my visit. The last shelter-in-place drill was practiced on 12/04/2024. The last playground inspection was documented on 1/30/2025. The last sanitation inspection was conducted on 12/12/2024 with two (2) demerits for a superior classification. Upon arrival, I introduced myself and the purpose of the visit. During my walkthrough of classrooms, a group of children infanthrough-two years of age were observed waking from nap, getting diapers changed and reading books. A group of children ages three-through-four years of age were observed in a dried bean sensory activity and playing in housekeeping. A group of children, two-through-four-year-olds were observed in routine care needs and waking from nap. A group of children four-through-five years of age were observed during a group time book activity. A fire drill was conducted during this visit and all children were observed exiting the building and going to their assigned areas in an orderly fashion and waiting until they were released to return back inside. Interaction and supervision were adequate. Since my annual compliance visit in August you have hired three (3) new staff members. Today you provided me with an updated Staff and Training Worksheet with the new staff members listed. I used this as a guide to review their files. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation was documented during today’s visit: Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. During my walk through it was noted that two (2) two-year-old children were being cared for in the classroom for children under 12 months-of-age-through one-year-of age. 10A NCAC 09 .0713(a)(5) Technical assistance: Item #316- today you reported the reason that the two (2) two-year-old children were in the classroom for children under 12 month-through-one-year-of age was because you were trying to help lighten the number of children present during nap in the classroom for children ages two-through-three years of age due to the lead teacher needing to step away for a little bit and the two (2) staff present were new. In the future as we talked about today, I would recommend adding the floater to the classroom if child to staff ratio in other classroom would allow, filling in yourself or having a more experienced teacher cover the classroom with the newer staff. *As a reminder this is the only time an arrangement like observed today would be allowed is the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. This rule applies to children of all ages. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 316. Consultation is provided as follows: Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0713 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 2/17/2025 Number Present: 30 Completed Date: 2/17/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:35 PM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. A signed copy of the visit summary was left on-site. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of 02/17/2025 prior to this visit. The North Carolina Secretary of State website was viewed during today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation, was current and active Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 08/06/2024. The last fire drill was practiced on 02/17/2025 conducted during my visit. The last shelter-in-place drill was practiced on 12/04/2024. The last playground inspection was documented on 1/30/2025. The last sanitation inspection was conducted on 12/12/2024 with two (2) demerits for a superior classification. Upon arrival, I introduced myself and the purpose of the visit. During my walkthrough of classrooms, a group of children infanthrough-two years of age were observed waking from nap, getting diapers changed and reading books. A group of children ages three-through-four years of age were observed in a dried bean sensory activity and playing in housekeeping. A group of children, two-through-four-year-olds were observed in routine care needs and waking from nap. A group of children four-through-five years of age were observed during a group time book activity. A fire drill was conducted during this visit and all children were observed exiting the building and going to their assigned areas in an orderly fashion and waiting until they were released to return back inside. Interaction and supervision were adequate. Since my annual compliance visit in August you have hired three (3) new staff members. Today you provided me with an updated Staff and Training Worksheet with the new staff members listed. I used this as a guide to review their files. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation was documented during today’s visit: Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. During my walk through it was noted that two (2) two-year-old children were being cared for in the classroom for children under 12 months-of-age-through one-year-of age. 10A NCAC 09 .0713(a)(5) Technical assistance: Item #316- today you reported the reason that the two (2) two-year-old children were in the classroom for children under 12 month-through-one-year-of age was because you were trying to help lighten the number of children present during nap in the classroom for children ages two-through-three years of age due to the lead teacher needing to step away for a little bit and the two (2) staff present were new. In the future as we talked about today, I would recommend adding the floater to the classroom if child to staff ratio in other classroom would allow, filling in yourself or having a more experienced teacher cover the classroom with the newer staff. *As a reminder this is the only time an arrangement like observed today would be allowed is the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. This rule applies to children of all ages. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 316. Consultation is provided as follows: Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 2/17/2025 Number Present: 30 Completed Date: 2/17/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:35 PM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. A signed copy of the visit summary was left on-site. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of 02/17/2025 prior to this visit. The North Carolina Secretary of State website was viewed during today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation, was current and active Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 08/06/2024. The last fire drill was practiced on 02/17/2025 conducted during my visit. The last shelter-in-place drill was practiced on 12/04/2024. The last playground inspection was documented on 1/30/2025. The last sanitation inspection was conducted on 12/12/2024 with two (2) demerits for a superior classification. Upon arrival, I introduced myself and the purpose of the visit. During my walkthrough of classrooms, a group of children infanthrough-two years of age were observed waking from nap, getting diapers changed and reading books. A group of children ages three-through-four years of age were observed in a dried bean sensory activity and playing in housekeeping. A group of children, two-through-four-year-olds were observed in routine care needs and waking from nap. A group of children four-through-five years of age were observed during a group time book activity. A fire drill was conducted during this visit and all children were observed exiting the building and going to their assigned areas in an orderly fashion and waiting until they were released to return back inside. Interaction and supervision were adequate. Since my annual compliance visit in August you have hired three (3) new staff members. Today you provided me with an updated Staff and Training Worksheet with the new staff members listed. I used this as a guide to review their files. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation was documented during today’s visit: Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. During my walk through it was noted that two (2) two-year-old children were being cared for in the classroom for children under 12 months-of-age-through one-year-of age. 10A NCAC 09 .0713(a)(5) Technical assistance: Item #316- today you reported the reason that the two (2) two-year-old children were in the classroom for children under 12 month-through-one-year-of age was because you were trying to help lighten the number of children present during nap in the classroom for children ages two-through-three years of age due to the lead teacher needing to step away for a little bit and the two (2) staff present were new. In the future as we talked about today, I would recommend adding the floater to the classroom if child to staff ratio in other classroom would allow, filling in yourself or having a more experienced teacher cover the classroom with the newer staff. *As a reminder this is the only time an arrangement like observed today would be allowed is the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. This rule applies to children of all ages. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 316. Consultation is provided as follows: Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 2/17/2025 Number Present: 30 Completed Date: 2/17/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:35 PM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. A signed copy of the visit summary was left on-site. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of 02/17/2025 prior to this visit. The North Carolina Secretary of State website was viewed during today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation, was current and active Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 08/06/2024. The last fire drill was practiced on 02/17/2025 conducted during my visit. The last shelter-in-place drill was practiced on 12/04/2024. The last playground inspection was documented on 1/30/2025. The last sanitation inspection was conducted on 12/12/2024 with two (2) demerits for a superior classification. Upon arrival, I introduced myself and the purpose of the visit. During my walkthrough of classrooms, a group of children infanthrough-two years of age were observed waking from nap, getting diapers changed and reading books. A group of children ages three-through-four years of age were observed in a dried bean sensory activity and playing in housekeeping. A group of children, two-through-four-year-olds were observed in routine care needs and waking from nap. A group of children four-through-five years of age were observed during a group time book activity. A fire drill was conducted during this visit and all children were observed exiting the building and going to their assigned areas in an orderly fashion and waiting until they were released to return back inside. Interaction and supervision were adequate. Since my annual compliance visit in August you have hired three (3) new staff members. Today you provided me with an updated Staff and Training Worksheet with the new staff members listed. I used this as a guide to review their files. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation was documented during today’s visit: Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. During my walk through it was noted that two (2) two-year-old children were being cared for in the classroom for children under 12 months-of-age-through one-year-of age. 10A NCAC 09 .0713(a)(5) Technical assistance: Item #316- today you reported the reason that the two (2) two-year-old children were in the classroom for children under 12 month-through-one-year-of age was because you were trying to help lighten the number of children present during nap in the classroom for children ages two-through-three years of age due to the lead teacher needing to step away for a little bit and the two (2) staff present were new. In the future as we talked about today, I would recommend adding the floater to the classroom if child to staff ratio in other classroom would allow, filling in yourself or having a more experienced teacher cover the classroom with the newer staff. *As a reminder this is the only time an arrangement like observed today would be allowed is the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. This rule applies to children of all ages. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 316. Consultation is provided as follows: Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 2/17/2025 Number Present: 30 Completed Date: 2/17/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:35 PM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. A signed copy of the visit summary was left on-site. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of 02/17/2025 prior to this visit. The North Carolina Secretary of State website was viewed during today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation, was current and active Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 08/06/2024. The last fire drill was practiced on 02/17/2025 conducted during my visit. The last shelter-in-place drill was practiced on 12/04/2024. The last playground inspection was documented on 1/30/2025. The last sanitation inspection was conducted on 12/12/2024 with two (2) demerits for a superior classification. Upon arrival, I introduced myself and the purpose of the visit. During my walkthrough of classrooms, a group of children infanthrough-two years of age were observed waking from nap, getting diapers changed and reading books. A group of children ages three-through-four years of age were observed in a dried bean sensory activity and playing in housekeeping. A group of children, two-through-four-year-olds were observed in routine care needs and waking from nap. A group of children four-through-five years of age were observed during a group time book activity. A fire drill was conducted during this visit and all children were observed exiting the building and going to their assigned areas in an orderly fashion and waiting until they were released to return back inside. Interaction and supervision were adequate. Since my annual compliance visit in August you have hired three (3) new staff members. Today you provided me with an updated Staff and Training Worksheet with the new staff members listed. I used this as a guide to review their files. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation was documented during today’s visit: Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. During my walk through it was noted that two (2) two-year-old children were being cared for in the classroom for children under 12 months-of-age-through one-year-of age. 10A NCAC 09 .0713(a)(5) Technical assistance: Item #316- today you reported the reason that the two (2) two-year-old children were in the classroom for children under 12 month-through-one-year-of age was because you were trying to help lighten the number of children present during nap in the classroom for children ages two-through-three years of age due to the lead teacher needing to step away for a little bit and the two (2) staff present were new. In the future as we talked about today, I would recommend adding the floater to the classroom if child to staff ratio in other classroom would allow, filling in yourself or having a more experienced teacher cover the classroom with the newer staff. *As a reminder this is the only time an arrangement like observed today would be allowed is the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. This rule applies to children of all ages. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 316. Consultation is provided as follows: Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 40 Completed Date: 8/6/2024 Age: From 0 To 10 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Interim Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Proxmire accompanied me during the visit). The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percentage as of August 05, 2024 The North Carolina Secretary of State website was viewed prior to today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation ,was active-not current. On July 08, 2024, a letter was sent to Nicole Smith, Owner regarding the status of the corporation and requesting information to be filed within 60 days of the letter. As a reminder it is your responsibility that the corporation status with NC Secretary of State stays current and active to prevent any further action from occurring with your license through DCDEE. Permit type – 5 Star issued on July 17, 2020 Special Services/Restrictions – Meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only The last annual compliance visit was conducted on August 17 ,2023 The last fire drill was practiced on July 31, 2024 The last emergency drill was practiced on June 07, 2024 The last playground inspection was documented on July 11, 2024 The last fire inspection was approved on August 24, 2023 The last sanitation inspection was conducted on April 17, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in outside play activities, Infants were having indoor free time and the one and two-year- old children were observed playing outside and during routine care needs. Children were also observed during lunch which consisted of fish sticks, pineapples, tater tots, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. The classroom for children ages 12months through 24 months was observed playing outside and grouped together with the classroom for children two and three years of age. There were three (3) one year old children present and one (1) three year old child present. 10A NCAC 09 .0713(a)(6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The protective surfacing on the front playground was a combination of deteriorated mulch and mulch and measured less than six inches of solid surfacing. On the playground in the back the mulch under the octagon climber was compacted and needed to be aerated and fluffed to provide six inches. .0605(k)(1-4) Technical assistance was provided as follows: Item 0318 Children between 12 and 24 months of age can not be grouped with children 3 years of age or older unless it is the first or last hour of your operating day. According to 10A NCAC 09 .0712 STAFF/CHILD RATIOS FOR CENTERS WITH A LICENSED CAPACITY OF LESS THAN 30 CHILDREN (2) children younger than two years old may be cared for in groups with older children for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate. Item 1867 the mulch surfacing in the landing zone of the climber on the front playground needs to be aerated and fluffed so that at least 6 inches of surfacing is provided. You may need to add additional mulch to meet this requirement. The mulch under the octagon climber on the back playground also needs to be aerated and fluffed. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 318. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 20, 2024 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton Address: 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Several staff members First Aid and CPR expires on August 18, 2024 but you reported today that you have a class scheduled for August 13, 2024. *Drinking water must come from an approved source that has had the lead testing. *A new Fire Inspection is due this month (August) may want to go ahead a call the Fire Marshall and schedule the Fire Safety Training If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0605 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 40 Completed Date: 8/6/2024 Age: From 0 To 10 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Interim Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Proxmire accompanied me during the visit). The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percentage as of August 05, 2024 The North Carolina Secretary of State website was viewed prior to today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation ,was active-not current. On July 08, 2024, a letter was sent to Nicole Smith, Owner regarding the status of the corporation and requesting information to be filed within 60 days of the letter. As a reminder it is your responsibility that the corporation status with NC Secretary of State stays current and active to prevent any further action from occurring with your license through DCDEE. Permit type – 5 Star issued on July 17, 2020 Special Services/Restrictions – Meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only The last annual compliance visit was conducted on August 17 ,2023 The last fire drill was practiced on July 31, 2024 The last emergency drill was practiced on June 07, 2024 The last playground inspection was documented on July 11, 2024 The last fire inspection was approved on August 24, 2023 The last sanitation inspection was conducted on April 17, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in outside play activities, Infants were having indoor free time and the one and two-year- old children were observed playing outside and during routine care needs. Children were also observed during lunch which consisted of fish sticks, pineapples, tater tots, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. The classroom for children ages 12months through 24 months was observed playing outside and grouped together with the classroom for children two and three years of age. There were three (3) one year old children present and one (1) three year old child present. 10A NCAC 09 .0713(a)(6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The protective surfacing on the front playground was a combination of deteriorated mulch and mulch and measured less than six inches of solid surfacing. On the playground in the back the mulch under the octagon climber was compacted and needed to be aerated and fluffed to provide six inches. .0605(k)(1-4) Technical assistance was provided as follows: Item 0318 Children between 12 and 24 months of age can not be grouped with children 3 years of age or older unless it is the first or last hour of your operating day. According to 10A NCAC 09 .0712 STAFF/CHILD RATIOS FOR CENTERS WITH A LICENSED CAPACITY OF LESS THAN 30 CHILDREN (2) children younger than two years old may be cared for in groups with older children for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate. Item 1867 the mulch surfacing in the landing zone of the climber on the front playground needs to be aerated and fluffed so that at least 6 inches of surfacing is provided. You may need to add additional mulch to meet this requirement. The mulch under the octagon climber on the back playground also needs to be aerated and fluffed. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 318. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 20, 2024 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton Address: 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Several staff members First Aid and CPR expires on August 18, 2024 but you reported today that you have a class scheduled for August 13, 2024. *Drinking water must come from an approved source that has had the lead testing. *A new Fire Inspection is due this month (August) may want to go ahead a call the Fire Marshall and schedule the Fire Safety Training If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0712 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 40 Completed Date: 8/6/2024 Age: From 0 To 10 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Interim Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Proxmire accompanied me during the visit). The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percentage as of August 05, 2024 The North Carolina Secretary of State website was viewed prior to today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation ,was active-not current. On July 08, 2024, a letter was sent to Nicole Smith, Owner regarding the status of the corporation and requesting information to be filed within 60 days of the letter. As a reminder it is your responsibility that the corporation status with NC Secretary of State stays current and active to prevent any further action from occurring with your license through DCDEE. Permit type – 5 Star issued on July 17, 2020 Special Services/Restrictions – Meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only The last annual compliance visit was conducted on August 17 ,2023 The last fire drill was practiced on July 31, 2024 The last emergency drill was practiced on June 07, 2024 The last playground inspection was documented on July 11, 2024 The last fire inspection was approved on August 24, 2023 The last sanitation inspection was conducted on April 17, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in outside play activities, Infants were having indoor free time and the one and two-year- old children were observed playing outside and during routine care needs. Children were also observed during lunch which consisted of fish sticks, pineapples, tater tots, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. The classroom for children ages 12months through 24 months was observed playing outside and grouped together with the classroom for children two and three years of age. There were three (3) one year old children present and one (1) three year old child present. 10A NCAC 09 .0713(a)(6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The protective surfacing on the front playground was a combination of deteriorated mulch and mulch and measured less than six inches of solid surfacing. On the playground in the back the mulch under the octagon climber was compacted and needed to be aerated and fluffed to provide six inches. .0605(k)(1-4) Technical assistance was provided as follows: Item 0318 Children between 12 and 24 months of age can not be grouped with children 3 years of age or older unless it is the first or last hour of your operating day. According to 10A NCAC 09 .0712 STAFF/CHILD RATIOS FOR CENTERS WITH A LICENSED CAPACITY OF LESS THAN 30 CHILDREN (2) children younger than two years old may be cared for in groups with older children for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate. Item 1867 the mulch surfacing in the landing zone of the climber on the front playground needs to be aerated and fluffed so that at least 6 inches of surfacing is provided. You may need to add additional mulch to meet this requirement. The mulch under the octagon climber on the back playground also needs to be aerated and fluffed. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 318. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 20, 2024 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton Address: 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Several staff members First Aid and CPR expires on August 18, 2024 but you reported today that you have a class scheduled for August 13, 2024. *Drinking water must come from an approved source that has had the lead testing. *A new Fire Inspection is due this month (August) may want to go ahead a call the Fire Marshall and schedule the Fire Safety Training If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 40 Completed Date: 8/6/2024 Age: From 0 To 10 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Interim Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Proxmire accompanied me during the visit). The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percentage as of August 05, 2024 The North Carolina Secretary of State website was viewed prior to today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation ,was active-not current. On July 08, 2024, a letter was sent to Nicole Smith, Owner regarding the status of the corporation and requesting information to be filed within 60 days of the letter. As a reminder it is your responsibility that the corporation status with NC Secretary of State stays current and active to prevent any further action from occurring with your license through DCDEE. Permit type – 5 Star issued on July 17, 2020 Special Services/Restrictions – Meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only The last annual compliance visit was conducted on August 17 ,2023 The last fire drill was practiced on July 31, 2024 The last emergency drill was practiced on June 07, 2024 The last playground inspection was documented on July 11, 2024 The last fire inspection was approved on August 24, 2023 The last sanitation inspection was conducted on April 17, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in outside play activities, Infants were having indoor free time and the one and two-year- old children were observed playing outside and during routine care needs. Children were also observed during lunch which consisted of fish sticks, pineapples, tater tots, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. The classroom for children ages 12months through 24 months was observed playing outside and grouped together with the classroom for children two and three years of age. There were three (3) one year old children present and one (1) three year old child present. 10A NCAC 09 .0713(a)(6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The protective surfacing on the front playground was a combination of deteriorated mulch and mulch and measured less than six inches of solid surfacing. On the playground in the back the mulch under the octagon climber was compacted and needed to be aerated and fluffed to provide six inches. .0605(k)(1-4) Technical assistance was provided as follows: Item 0318 Children between 12 and 24 months of age can not be grouped with children 3 years of age or older unless it is the first or last hour of your operating day. According to 10A NCAC 09 .0712 STAFF/CHILD RATIOS FOR CENTERS WITH A LICENSED CAPACITY OF LESS THAN 30 CHILDREN (2) children younger than two years old may be cared for in groups with older children for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate. Item 1867 the mulch surfacing in the landing zone of the climber on the front playground needs to be aerated and fluffed so that at least 6 inches of surfacing is provided. You may need to add additional mulch to meet this requirement. The mulch under the octagon climber on the back playground also needs to be aerated and fluffed. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 318. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 20, 2024 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton Address: 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Several staff members First Aid and CPR expires on August 18, 2024 but you reported today that you have a class scheduled for August 13, 2024. *Drinking water must come from an approved source that has had the lead testing. *A new Fire Inspection is due this month (August) may want to go ahead a call the Fire Marshall and schedule the Fire Safety Training If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 40 Completed Date: 8/6/2024 Age: From 0 To 10 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Interim Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Proxmire accompanied me during the visit). The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percentage as of August 05, 2024 The North Carolina Secretary of State website was viewed prior to today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation ,was active-not current. On July 08, 2024, a letter was sent to Nicole Smith, Owner regarding the status of the corporation and requesting information to be filed within 60 days of the letter. As a reminder it is your responsibility that the corporation status with NC Secretary of State stays current and active to prevent any further action from occurring with your license through DCDEE. Permit type – 5 Star issued on July 17, 2020 Special Services/Restrictions – Meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only The last annual compliance visit was conducted on August 17 ,2023 The last fire drill was practiced on July 31, 2024 The last emergency drill was practiced on June 07, 2024 The last playground inspection was documented on July 11, 2024 The last fire inspection was approved on August 24, 2023 The last sanitation inspection was conducted on April 17, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in outside play activities, Infants were having indoor free time and the one and two-year- old children were observed playing outside and during routine care needs. Children were also observed during lunch which consisted of fish sticks, pineapples, tater tots, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. The classroom for children ages 12months through 24 months was observed playing outside and grouped together with the classroom for children two and three years of age. There were three (3) one year old children present and one (1) three year old child present. 10A NCAC 09 .0713(a)(6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The protective surfacing on the front playground was a combination of deteriorated mulch and mulch and measured less than six inches of solid surfacing. On the playground in the back the mulch under the octagon climber was compacted and needed to be aerated and fluffed to provide six inches. .0605(k)(1-4) Technical assistance was provided as follows: Item 0318 Children between 12 and 24 months of age can not be grouped with children 3 years of age or older unless it is the first or last hour of your operating day. According to 10A NCAC 09 .0712 STAFF/CHILD RATIOS FOR CENTERS WITH A LICENSED CAPACITY OF LESS THAN 30 CHILDREN (2) children younger than two years old may be cared for in groups with older children for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate. Item 1867 the mulch surfacing in the landing zone of the climber on the front playground needs to be aerated and fluffed so that at least 6 inches of surfacing is provided. You may need to add additional mulch to meet this requirement. The mulch under the octagon climber on the back playground also needs to be aerated and fluffed. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 318. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 20, 2024 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton Address: 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Several staff members First Aid and CPR expires on August 18, 2024 but you reported today that you have a class scheduled for August 13, 2024. *Drinking water must come from an approved source that has had the lead testing. *A new Fire Inspection is due this month (August) may want to go ahead a call the Fire Marshall and schedule the Fire Safety Training If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 40 Completed Date: 8/6/2024 Age: From 0 To 10 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Interim Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Proxmire accompanied me during the visit). The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percentage as of August 05, 2024 The North Carolina Secretary of State website was viewed prior to today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation ,was active-not current. On July 08, 2024, a letter was sent to Nicole Smith, Owner regarding the status of the corporation and requesting information to be filed within 60 days of the letter. As a reminder it is your responsibility that the corporation status with NC Secretary of State stays current and active to prevent any further action from occurring with your license through DCDEE. Permit type – 5 Star issued on July 17, 2020 Special Services/Restrictions – Meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only The last annual compliance visit was conducted on August 17 ,2023 The last fire drill was practiced on July 31, 2024 The last emergency drill was practiced on June 07, 2024 The last playground inspection was documented on July 11, 2024 The last fire inspection was approved on August 24, 2023 The last sanitation inspection was conducted on April 17, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in outside play activities, Infants were having indoor free time and the one and two-year- old children were observed playing outside and during routine care needs. Children were also observed during lunch which consisted of fish sticks, pineapples, tater tots, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. The classroom for children ages 12months through 24 months was observed playing outside and grouped together with the classroom for children two and three years of age. There were three (3) one year old children present and one (1) three year old child present. 10A NCAC 09 .0713(a)(6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The protective surfacing on the front playground was a combination of deteriorated mulch and mulch and measured less than six inches of solid surfacing. On the playground in the back the mulch under the octagon climber was compacted and needed to be aerated and fluffed to provide six inches. .0605(k)(1-4) Technical assistance was provided as follows: Item 0318 Children between 12 and 24 months of age can not be grouped with children 3 years of age or older unless it is the first or last hour of your operating day. According to 10A NCAC 09 .0712 STAFF/CHILD RATIOS FOR CENTERS WITH A LICENSED CAPACITY OF LESS THAN 30 CHILDREN (2) children younger than two years old may be cared for in groups with older children for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate. Item 1867 the mulch surfacing in the landing zone of the climber on the front playground needs to be aerated and fluffed so that at least 6 inches of surfacing is provided. You may need to add additional mulch to meet this requirement. The mulch under the octagon climber on the back playground also needs to be aerated and fluffed. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 318. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 20, 2024 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton Address: 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Several staff members First Aid and CPR expires on August 18, 2024 but you reported today that you have a class scheduled for August 13, 2024. *Drinking water must come from an approved source that has had the lead testing. *A new Fire Inspection is due this month (August) may want to go ahead a call the Fire Marshall and schedule the Fire Safety Training If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 40 Completed Date: 8/6/2024 Age: From 0 To 10 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Interim Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Proxmire accompanied me during the visit). The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percentage as of August 05, 2024 The North Carolina Secretary of State website was viewed prior to today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation ,was active-not current. On July 08, 2024, a letter was sent to Nicole Smith, Owner regarding the status of the corporation and requesting information to be filed within 60 days of the letter. As a reminder it is your responsibility that the corporation status with NC Secretary of State stays current and active to prevent any further action from occurring with your license through DCDEE. Permit type – 5 Star issued on July 17, 2020 Special Services/Restrictions – Meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only The last annual compliance visit was conducted on August 17 ,2023 The last fire drill was practiced on July 31, 2024 The last emergency drill was practiced on June 07, 2024 The last playground inspection was documented on July 11, 2024 The last fire inspection was approved on August 24, 2023 The last sanitation inspection was conducted on April 17, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in outside play activities, Infants were having indoor free time and the one and two-year- old children were observed playing outside and during routine care needs. Children were also observed during lunch which consisted of fish sticks, pineapples, tater tots, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. The classroom for children ages 12months through 24 months was observed playing outside and grouped together with the classroom for children two and three years of age. There were three (3) one year old children present and one (1) three year old child present. 10A NCAC 09 .0713(a)(6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The protective surfacing on the front playground was a combination of deteriorated mulch and mulch and measured less than six inches of solid surfacing. On the playground in the back the mulch under the octagon climber was compacted and needed to be aerated and fluffed to provide six inches. .0605(k)(1-4) Technical assistance was provided as follows: Item 0318 Children between 12 and 24 months of age can not be grouped with children 3 years of age or older unless it is the first or last hour of your operating day. According to 10A NCAC 09 .0712 STAFF/CHILD RATIOS FOR CENTERS WITH A LICENSED CAPACITY OF LESS THAN 30 CHILDREN (2) children younger than two years old may be cared for in groups with older children for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate. Item 1867 the mulch surfacing in the landing zone of the climber on the front playground needs to be aerated and fluffed so that at least 6 inches of surfacing is provided. You may need to add additional mulch to meet this requirement. The mulch under the octagon climber on the back playground also needs to be aerated and fluffed. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 318. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 20, 2024 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton Address: 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Several staff members First Aid and CPR expires on August 18, 2024 but you reported today that you have a class scheduled for August 13, 2024. *Drinking water must come from an approved source that has had the lead testing. *A new Fire Inspection is due this month (August) may want to go ahead a call the Fire Marshall and schedule the Fire Safety Training If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 40 Completed Date: 8/6/2024 Age: From 0 To 10 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed by Brooke Proxmire, Interim Administrator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Today, Ms. Proxmire accompanied me during the visit). The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percentage as of August 05, 2024 The North Carolina Secretary of State website was viewed prior to today’s visit. Eagle’s Nest Early Learning Center and Preschool, business corporation ,was active-not current. On July 08, 2024, a letter was sent to Nicole Smith, Owner regarding the status of the corporation and requesting information to be filed within 60 days of the letter. As a reminder it is your responsibility that the corporation status with NC Secretary of State stays current and active to prevent any further action from occurring with your license through DCDEE. Permit type – 5 Star issued on July 17, 2020 Special Services/Restrictions – Meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only The last annual compliance visit was conducted on August 17 ,2023 The last fire drill was practiced on July 31, 2024 The last emergency drill was practiced on June 07, 2024 The last playground inspection was documented on July 11, 2024 The last fire inspection was approved on August 24, 2023 The last sanitation inspection was conducted on April 17, 2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in outside play activities, Infants were having indoor free time and the one and two-year- old children were observed playing outside and during routine care needs. Children were also observed during lunch which consisted of fish sticks, pineapples, tater tots, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. The classroom for children ages 12months through 24 months was observed playing outside and grouped together with the classroom for children two and three years of age. There were three (3) one year old children present and one (1) three year old child present. 10A NCAC 09 .0713(a)(6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The protective surfacing on the front playground was a combination of deteriorated mulch and mulch and measured less than six inches of solid surfacing. On the playground in the back the mulch under the octagon climber was compacted and needed to be aerated and fluffed to provide six inches. .0605(k)(1-4) Technical assistance was provided as follows: Item 0318 Children between 12 and 24 months of age can not be grouped with children 3 years of age or older unless it is the first or last hour of your operating day. According to 10A NCAC 09 .0712 STAFF/CHILD RATIOS FOR CENTERS WITH A LICENSED CAPACITY OF LESS THAN 30 CHILDREN (2) children younger than two years old may be cared for in groups with older children for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate. Item 1867 the mulch surfacing in the landing zone of the climber on the front playground needs to be aerated and fluffed so that at least 6 inches of surfacing is provided. You may need to add additional mulch to meet this requirement. The mulch under the octagon climber on the back playground also needs to be aerated and fluffed. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Achieving Compliance: A follow-up visit will be conducted to verify compliance of Item 318. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 20, 2024 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton Address: 143 Bobcat Trail, Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: *Several staff members First Aid and CPR expires on August 18, 2024 but you reported today that you have a class scheduled for August 13, 2024. *Drinking water must come from an approved source that has had the lead testing. *A new Fire Inspection is due this month (August) may want to go ahead a call the Fire Marshall and schedule the Fire Safety Training If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/23/2024 Number Present: 43 Completed Date: 4/23/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 09:25 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-six (86) percent as of 4/23/24 prior to this visit. Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 8/17/23. The last fire drill was practiced on 3/20/24. The last shelter-in-place drill was practiced on 3/8/24. The last playground inspection was documented on 3/20/24. The last fire inspection was approved on 8/24/23. The last sanitation inspection was conducted on 4/17/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I introduced myself and the purpose of the visit. In space #1, a group of two-to-three-year-old children painted a large carboard and paper towel holders on the table. The children used brushes and their hands to spread the paint. In space #2, a group of one-to-two-year-old children engaged in free play with baby dolls, housekeeping accessories, soft book and other materials. There are two (2) emergency medications maintained in the classroom. The medications were stored in the backpack and kept inaccessible to the children. Action plans for both medications were current. Medication authorization form seizure medication was not in the file. In space #3, a group of infants and one-year-old children explored the classroom environment. The children played with toys, tried to crawl or interacted with the teachers. There are two (2) evacuation cribs in the classroom. Both cribs meet ASTM safety guidelines. Per interview with a teacher, only two (2) children use cribs in the classroom. When they turn ten (10) months old, the children sleep on the cot. In space #4, a group of three-to-four-year-old children participated in group time. The teacher read a book about weather, reviewed a new vocabulary and invited the children in the discussion. In space #5, a group of four-to-five-year-old children played on the playground. The children rode riding toys, played in the sandbox and climbed on a climber. The mulch around the climber had sufficient depth. There are sunscreens, diaper cream and lip balms are maintained in the classrooms. All medication expiration and permission forms were monitored, and they were current. The infant-toddler playground was inspected. There are slide structures, portable slides, riding toys, sand box and accessories were available to the children. There is sufficient depth of mulch around the permanent slide structure. There is a metal vehicle structure on the playground. The paint is peeling, and rusty spots are showing. Interaction and supervision were adequate. Lunch was served during the visit. Today’ menu was cheese tortilla, pineapples, corn, black beans and milk. The items were accurately listed on the menu. Nine (9) existing files were monitored for criminal background letters, CPR/First Aid certificates and ITS/SIDS certificates. All staff members have valid criminal background letters and CPR/First Aid certificates. Those who are required to have ITS/SIDS training have current certificates. The Administrator for this site is on leave of absence. The staff member’s ITS/SIDS training expired on 3/4/24. Upon returning to the position, he/she needs to complete the training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The metal vehicle structure on the younger children's playground has rust spots and the paint is peeling. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A container of TUMS were stored on the top shelf in the unlocked cabinet by the window in space #2. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The authorization form for seizure medication in space #2 was not in the child's file. It was not filled out by the parent. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, grocery bags were stored on top of the dryer at approximately thirty-nine (39) inches high. .0604(q) 9995 A violation was found for which there is no item number. A bag of soiled clothes were placed on the red chair by the gate in the bathroom in space #1. Technical assistance was provided as follows: 705: rust and peeling paint The metal vehicle structure on the younger children’s playground has rust spots and the paint is peeling. Please use the rust remover chemical and/or spray paint over the structure to make sure that rust is not exposed to the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 841: storage of medication 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use but are not required to be in locked storage. 847: Authorization form for medication administration All emergency medications shall have action plans and authorization form for medication administration with the medication. The authorization form is filled out by the parent or guardian and valid for up to six (6) months. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. 858: Plastic bags Easily torn plastic bags, such as plastic wrappers, Ziplock bags, and grocer bags cannot be accessible to the children under three (3) years of age. Those items shall be maintained at least five (5) feet above. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. 9995: soiled clothes Soiled clothes shall be placed in a tightly closed plastic bag, such as Ziplock bag and maintained at least five (5) feet above. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (f) Caregivers may dispose of feces in diapers in the toilet, but shall not rinse soiled cloth diapers, or training pants or clothes. Soiled cloth diapers, training pants or clothes shall be sent to a diaper service or placed in a tightly closed plastic bag or other equivalent container approved by the Department, stored out of reach of children, and sent daily to the child's home to be laundered. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/7/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders: The following staff member’s CPR/First Aid will expire on 6/1/25: MC, HD, BP, MT and JT. In space #2, permission forms for Petroleum Jelly will expire on 5/17/24, and Doterra diaper cream will expire on 5/22/24. Outdoor schedule: It is required to provide a minimum of sixty (60) minutes of outdoor time for the children, two (2) years of age and older. For your site, the outdoor playground time is divided into two separate time slots, and each time slot offers thirty (30) minutes on the playground. If some children are not allowed to stay until 5:30 pm due to reasons, six (60) minutes of outdoor time shall be offered while the children are present at the facility. Rated License Assessment: Eagle’s Nest Early Learning Center and Preschool is in cohort two (2). Your prep-year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/23/2024 Number Present: 43 Completed Date: 4/23/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 09:25 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-six (86) percent as of 4/23/24 prior to this visit. Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 8/17/23. The last fire drill was practiced on 3/20/24. The last shelter-in-place drill was practiced on 3/8/24. The last playground inspection was documented on 3/20/24. The last fire inspection was approved on 8/24/23. The last sanitation inspection was conducted on 4/17/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I introduced myself and the purpose of the visit. In space #1, a group of two-to-three-year-old children painted a large carboard and paper towel holders on the table. The children used brushes and their hands to spread the paint. In space #2, a group of one-to-two-year-old children engaged in free play with baby dolls, housekeeping accessories, soft book and other materials. There are two (2) emergency medications maintained in the classroom. The medications were stored in the backpack and kept inaccessible to the children. Action plans for both medications were current. Medication authorization form seizure medication was not in the file. In space #3, a group of infants and one-year-old children explored the classroom environment. The children played with toys, tried to crawl or interacted with the teachers. There are two (2) evacuation cribs in the classroom. Both cribs meet ASTM safety guidelines. Per interview with a teacher, only two (2) children use cribs in the classroom. When they turn ten (10) months old, the children sleep on the cot. In space #4, a group of three-to-four-year-old children participated in group time. The teacher read a book about weather, reviewed a new vocabulary and invited the children in the discussion. In space #5, a group of four-to-five-year-old children played on the playground. The children rode riding toys, played in the sandbox and climbed on a climber. The mulch around the climber had sufficient depth. There are sunscreens, diaper cream and lip balms are maintained in the classrooms. All medication expiration and permission forms were monitored, and they were current. The infant-toddler playground was inspected. There are slide structures, portable slides, riding toys, sand box and accessories were available to the children. There is sufficient depth of mulch around the permanent slide structure. There is a metal vehicle structure on the playground. The paint is peeling, and rusty spots are showing. Interaction and supervision were adequate. Lunch was served during the visit. Today’ menu was cheese tortilla, pineapples, corn, black beans and milk. The items were accurately listed on the menu. Nine (9) existing files were monitored for criminal background letters, CPR/First Aid certificates and ITS/SIDS certificates. All staff members have valid criminal background letters and CPR/First Aid certificates. Those who are required to have ITS/SIDS training have current certificates. The Administrator for this site is on leave of absence. The staff member’s ITS/SIDS training expired on 3/4/24. Upon returning to the position, he/she needs to complete the training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The metal vehicle structure on the younger children's playground has rust spots and the paint is peeling. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A container of TUMS were stored on the top shelf in the unlocked cabinet by the window in space #2. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The authorization form for seizure medication in space #2 was not in the child's file. It was not filled out by the parent. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, grocery bags were stored on top of the dryer at approximately thirty-nine (39) inches high. .0604(q) 9995 A violation was found for which there is no item number. A bag of soiled clothes were placed on the red chair by the gate in the bathroom in space #1. Technical assistance was provided as follows: 705: rust and peeling paint The metal vehicle structure on the younger children’s playground has rust spots and the paint is peeling. Please use the rust remover chemical and/or spray paint over the structure to make sure that rust is not exposed to the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 841: storage of medication 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use but are not required to be in locked storage. 847: Authorization form for medication administration All emergency medications shall have action plans and authorization form for medication administration with the medication. The authorization form is filled out by the parent or guardian and valid for up to six (6) months. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. 858: Plastic bags Easily torn plastic bags, such as plastic wrappers, Ziplock bags, and grocer bags cannot be accessible to the children under three (3) years of age. Those items shall be maintained at least five (5) feet above. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. 9995: soiled clothes Soiled clothes shall be placed in a tightly closed plastic bag, such as Ziplock bag and maintained at least five (5) feet above. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (f) Caregivers may dispose of feces in diapers in the toilet, but shall not rinse soiled cloth diapers, or training pants or clothes. Soiled cloth diapers, training pants or clothes shall be sent to a diaper service or placed in a tightly closed plastic bag or other equivalent container approved by the Department, stored out of reach of children, and sent daily to the child's home to be laundered. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/7/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders: The following staff member’s CPR/First Aid will expire on 6/1/25: MC, HD, BP, MT and JT. In space #2, permission forms for Petroleum Jelly will expire on 5/17/24, and Doterra diaper cream will expire on 5/22/24. Outdoor schedule: It is required to provide a minimum of sixty (60) minutes of outdoor time for the children, two (2) years of age and older. For your site, the outdoor playground time is divided into two separate time slots, and each time slot offers thirty (30) minutes on the playground. If some children are not allowed to stay until 5:30 pm due to reasons, six (60) minutes of outdoor time shall be offered while the children are present at the facility. Rated License Assessment: Eagle’s Nest Early Learning Center and Preschool is in cohort two (2). Your prep-year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/23/2024 Number Present: 43 Completed Date: 4/23/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 09:25 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-six (86) percent as of 4/23/24 prior to this visit. Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 8/17/23. The last fire drill was practiced on 3/20/24. The last shelter-in-place drill was practiced on 3/8/24. The last playground inspection was documented on 3/20/24. The last fire inspection was approved on 8/24/23. The last sanitation inspection was conducted on 4/17/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I introduced myself and the purpose of the visit. In space #1, a group of two-to-three-year-old children painted a large carboard and paper towel holders on the table. The children used brushes and their hands to spread the paint. In space #2, a group of one-to-two-year-old children engaged in free play with baby dolls, housekeeping accessories, soft book and other materials. There are two (2) emergency medications maintained in the classroom. The medications were stored in the backpack and kept inaccessible to the children. Action plans for both medications were current. Medication authorization form seizure medication was not in the file. In space #3, a group of infants and one-year-old children explored the classroom environment. The children played with toys, tried to crawl or interacted with the teachers. There are two (2) evacuation cribs in the classroom. Both cribs meet ASTM safety guidelines. Per interview with a teacher, only two (2) children use cribs in the classroom. When they turn ten (10) months old, the children sleep on the cot. In space #4, a group of three-to-four-year-old children participated in group time. The teacher read a book about weather, reviewed a new vocabulary and invited the children in the discussion. In space #5, a group of four-to-five-year-old children played on the playground. The children rode riding toys, played in the sandbox and climbed on a climber. The mulch around the climber had sufficient depth. There are sunscreens, diaper cream and lip balms are maintained in the classrooms. All medication expiration and permission forms were monitored, and they were current. The infant-toddler playground was inspected. There are slide structures, portable slides, riding toys, sand box and accessories were available to the children. There is sufficient depth of mulch around the permanent slide structure. There is a metal vehicle structure on the playground. The paint is peeling, and rusty spots are showing. Interaction and supervision were adequate. Lunch was served during the visit. Today’ menu was cheese tortilla, pineapples, corn, black beans and milk. The items were accurately listed on the menu. Nine (9) existing files were monitored for criminal background letters, CPR/First Aid certificates and ITS/SIDS certificates. All staff members have valid criminal background letters and CPR/First Aid certificates. Those who are required to have ITS/SIDS training have current certificates. The Administrator for this site is on leave of absence. The staff member’s ITS/SIDS training expired on 3/4/24. Upon returning to the position, he/she needs to complete the training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The metal vehicle structure on the younger children's playground has rust spots and the paint is peeling. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A container of TUMS were stored on the top shelf in the unlocked cabinet by the window in space #2. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The authorization form for seizure medication in space #2 was not in the child's file. It was not filled out by the parent. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, grocery bags were stored on top of the dryer at approximately thirty-nine (39) inches high. .0604(q) 9995 A violation was found for which there is no item number. A bag of soiled clothes were placed on the red chair by the gate in the bathroom in space #1. Technical assistance was provided as follows: 705: rust and peeling paint The metal vehicle structure on the younger children’s playground has rust spots and the paint is peeling. Please use the rust remover chemical and/or spray paint over the structure to make sure that rust is not exposed to the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 841: storage of medication 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use but are not required to be in locked storage. 847: Authorization form for medication administration All emergency medications shall have action plans and authorization form for medication administration with the medication. The authorization form is filled out by the parent or guardian and valid for up to six (6) months. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. 858: Plastic bags Easily torn plastic bags, such as plastic wrappers, Ziplock bags, and grocer bags cannot be accessible to the children under three (3) years of age. Those items shall be maintained at least five (5) feet above. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. 9995: soiled clothes Soiled clothes shall be placed in a tightly closed plastic bag, such as Ziplock bag and maintained at least five (5) feet above. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (f) Caregivers may dispose of feces in diapers in the toilet, but shall not rinse soiled cloth diapers, or training pants or clothes. Soiled cloth diapers, training pants or clothes shall be sent to a diaper service or placed in a tightly closed plastic bag or other equivalent container approved by the Department, stored out of reach of children, and sent daily to the child's home to be laundered. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/7/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders: The following staff member’s CPR/First Aid will expire on 6/1/25: MC, HD, BP, MT and JT. In space #2, permission forms for Petroleum Jelly will expire on 5/17/24, and Doterra diaper cream will expire on 5/22/24. Outdoor schedule: It is required to provide a minimum of sixty (60) minutes of outdoor time for the children, two (2) years of age and older. For your site, the outdoor playground time is divided into two separate time slots, and each time slot offers thirty (30) minutes on the playground. If some children are not allowed to stay until 5:30 pm due to reasons, six (60) minutes of outdoor time shall be offered while the children are present at the facility. Rated License Assessment: Eagle’s Nest Early Learning Center and Preschool is in cohort two (2). Your prep-year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/23/2024 Number Present: 43 Completed Date: 4/23/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 09:25 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-six (86) percent as of 4/23/24 prior to this visit. Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 8/17/23. The last fire drill was practiced on 3/20/24. The last shelter-in-place drill was practiced on 3/8/24. The last playground inspection was documented on 3/20/24. The last fire inspection was approved on 8/24/23. The last sanitation inspection was conducted on 4/17/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I introduced myself and the purpose of the visit. In space #1, a group of two-to-three-year-old children painted a large carboard and paper towel holders on the table. The children used brushes and their hands to spread the paint. In space #2, a group of one-to-two-year-old children engaged in free play with baby dolls, housekeeping accessories, soft book and other materials. There are two (2) emergency medications maintained in the classroom. The medications were stored in the backpack and kept inaccessible to the children. Action plans for both medications were current. Medication authorization form seizure medication was not in the file. In space #3, a group of infants and one-year-old children explored the classroom environment. The children played with toys, tried to crawl or interacted with the teachers. There are two (2) evacuation cribs in the classroom. Both cribs meet ASTM safety guidelines. Per interview with a teacher, only two (2) children use cribs in the classroom. When they turn ten (10) months old, the children sleep on the cot. In space #4, a group of three-to-four-year-old children participated in group time. The teacher read a book about weather, reviewed a new vocabulary and invited the children in the discussion. In space #5, a group of four-to-five-year-old children played on the playground. The children rode riding toys, played in the sandbox and climbed on a climber. The mulch around the climber had sufficient depth. There are sunscreens, diaper cream and lip balms are maintained in the classrooms. All medication expiration and permission forms were monitored, and they were current. The infant-toddler playground was inspected. There are slide structures, portable slides, riding toys, sand box and accessories were available to the children. There is sufficient depth of mulch around the permanent slide structure. There is a metal vehicle structure on the playground. The paint is peeling, and rusty spots are showing. Interaction and supervision were adequate. Lunch was served during the visit. Today’ menu was cheese tortilla, pineapples, corn, black beans and milk. The items were accurately listed on the menu. Nine (9) existing files were monitored for criminal background letters, CPR/First Aid certificates and ITS/SIDS certificates. All staff members have valid criminal background letters and CPR/First Aid certificates. Those who are required to have ITS/SIDS training have current certificates. The Administrator for this site is on leave of absence. The staff member’s ITS/SIDS training expired on 3/4/24. Upon returning to the position, he/she needs to complete the training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The metal vehicle structure on the younger children's playground has rust spots and the paint is peeling. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A container of TUMS were stored on the top shelf in the unlocked cabinet by the window in space #2. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The authorization form for seizure medication in space #2 was not in the child's file. It was not filled out by the parent. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, grocery bags were stored on top of the dryer at approximately thirty-nine (39) inches high. .0604(q) 9995 A violation was found for which there is no item number. A bag of soiled clothes were placed on the red chair by the gate in the bathroom in space #1. Technical assistance was provided as follows: 705: rust and peeling paint The metal vehicle structure on the younger children’s playground has rust spots and the paint is peeling. Please use the rust remover chemical and/or spray paint over the structure to make sure that rust is not exposed to the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 841: storage of medication 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use but are not required to be in locked storage. 847: Authorization form for medication administration All emergency medications shall have action plans and authorization form for medication administration with the medication. The authorization form is filled out by the parent or guardian and valid for up to six (6) months. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. 858: Plastic bags Easily torn plastic bags, such as plastic wrappers, Ziplock bags, and grocer bags cannot be accessible to the children under three (3) years of age. Those items shall be maintained at least five (5) feet above. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. 9995: soiled clothes Soiled clothes shall be placed in a tightly closed plastic bag, such as Ziplock bag and maintained at least five (5) feet above. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (f) Caregivers may dispose of feces in diapers in the toilet, but shall not rinse soiled cloth diapers, or training pants or clothes. Soiled cloth diapers, training pants or clothes shall be sent to a diaper service or placed in a tightly closed plastic bag or other equivalent container approved by the Department, stored out of reach of children, and sent daily to the child's home to be laundered. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/7/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders: The following staff member’s CPR/First Aid will expire on 6/1/25: MC, HD, BP, MT and JT. In space #2, permission forms for Petroleum Jelly will expire on 5/17/24, and Doterra diaper cream will expire on 5/22/24. Outdoor schedule: It is required to provide a minimum of sixty (60) minutes of outdoor time for the children, two (2) years of age and older. For your site, the outdoor playground time is divided into two separate time slots, and each time slot offers thirty (30) minutes on the playground. If some children are not allowed to stay until 5:30 pm due to reasons, six (60) minutes of outdoor time shall be offered while the children are present at the facility. Rated License Assessment: Eagle’s Nest Early Learning Center and Preschool is in cohort two (2). Your prep-year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/23/2024 Number Present: 43 Completed Date: 4/23/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 09:25 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-six (86) percent as of 4/23/24 prior to this visit. Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 8/17/23. The last fire drill was practiced on 3/20/24. The last shelter-in-place drill was practiced on 3/8/24. The last playground inspection was documented on 3/20/24. The last fire inspection was approved on 8/24/23. The last sanitation inspection was conducted on 4/17/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I introduced myself and the purpose of the visit. In space #1, a group of two-to-three-year-old children painted a large carboard and paper towel holders on the table. The children used brushes and their hands to spread the paint. In space #2, a group of one-to-two-year-old children engaged in free play with baby dolls, housekeeping accessories, soft book and other materials. There are two (2) emergency medications maintained in the classroom. The medications were stored in the backpack and kept inaccessible to the children. Action plans for both medications were current. Medication authorization form seizure medication was not in the file. In space #3, a group of infants and one-year-old children explored the classroom environment. The children played with toys, tried to crawl or interacted with the teachers. There are two (2) evacuation cribs in the classroom. Both cribs meet ASTM safety guidelines. Per interview with a teacher, only two (2) children use cribs in the classroom. When they turn ten (10) months old, the children sleep on the cot. In space #4, a group of three-to-four-year-old children participated in group time. The teacher read a book about weather, reviewed a new vocabulary and invited the children in the discussion. In space #5, a group of four-to-five-year-old children played on the playground. The children rode riding toys, played in the sandbox and climbed on a climber. The mulch around the climber had sufficient depth. There are sunscreens, diaper cream and lip balms are maintained in the classrooms. All medication expiration and permission forms were monitored, and they were current. The infant-toddler playground was inspected. There are slide structures, portable slides, riding toys, sand box and accessories were available to the children. There is sufficient depth of mulch around the permanent slide structure. There is a metal vehicle structure on the playground. The paint is peeling, and rusty spots are showing. Interaction and supervision were adequate. Lunch was served during the visit. Today’ menu was cheese tortilla, pineapples, corn, black beans and milk. The items were accurately listed on the menu. Nine (9) existing files were monitored for criminal background letters, CPR/First Aid certificates and ITS/SIDS certificates. All staff members have valid criminal background letters and CPR/First Aid certificates. Those who are required to have ITS/SIDS training have current certificates. The Administrator for this site is on leave of absence. The staff member’s ITS/SIDS training expired on 3/4/24. Upon returning to the position, he/she needs to complete the training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The metal vehicle structure on the younger children's playground has rust spots and the paint is peeling. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A container of TUMS were stored on the top shelf in the unlocked cabinet by the window in space #2. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The authorization form for seizure medication in space #2 was not in the child's file. It was not filled out by the parent. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, grocery bags were stored on top of the dryer at approximately thirty-nine (39) inches high. .0604(q) 9995 A violation was found for which there is no item number. A bag of soiled clothes were placed on the red chair by the gate in the bathroom in space #1. Technical assistance was provided as follows: 705: rust and peeling paint The metal vehicle structure on the younger children’s playground has rust spots and the paint is peeling. Please use the rust remover chemical and/or spray paint over the structure to make sure that rust is not exposed to the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 841: storage of medication 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use but are not required to be in locked storage. 847: Authorization form for medication administration All emergency medications shall have action plans and authorization form for medication administration with the medication. The authorization form is filled out by the parent or guardian and valid for up to six (6) months. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. 858: Plastic bags Easily torn plastic bags, such as plastic wrappers, Ziplock bags, and grocer bags cannot be accessible to the children under three (3) years of age. Those items shall be maintained at least five (5) feet above. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. 9995: soiled clothes Soiled clothes shall be placed in a tightly closed plastic bag, such as Ziplock bag and maintained at least five (5) feet above. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (f) Caregivers may dispose of feces in diapers in the toilet, but shall not rinse soiled cloth diapers, or training pants or clothes. Soiled cloth diapers, training pants or clothes shall be sent to a diaper service or placed in a tightly closed plastic bag or other equivalent container approved by the Department, stored out of reach of children, and sent daily to the child's home to be laundered. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/7/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders: The following staff member’s CPR/First Aid will expire on 6/1/25: MC, HD, BP, MT and JT. In space #2, permission forms for Petroleum Jelly will expire on 5/17/24, and Doterra diaper cream will expire on 5/22/24. Outdoor schedule: It is required to provide a minimum of sixty (60) minutes of outdoor time for the children, two (2) years of age and older. For your site, the outdoor playground time is divided into two separate time slots, and each time slot offers thirty (30) minutes on the playground. If some children are not allowed to stay until 5:30 pm due to reasons, six (60) minutes of outdoor time shall be offered while the children are present at the facility. Rated License Assessment: Eagle’s Nest Early Learning Center and Preschool is in cohort two (2). Your prep-year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/23/2024 Number Present: 43 Completed Date: 4/23/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 09:25 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-six (86) percent as of 4/23/24 prior to this visit. Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 8/17/23. The last fire drill was practiced on 3/20/24. The last shelter-in-place drill was practiced on 3/8/24. The last playground inspection was documented on 3/20/24. The last fire inspection was approved on 8/24/23. The last sanitation inspection was conducted on 4/17/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I introduced myself and the purpose of the visit. In space #1, a group of two-to-three-year-old children painted a large carboard and paper towel holders on the table. The children used brushes and their hands to spread the paint. In space #2, a group of one-to-two-year-old children engaged in free play with baby dolls, housekeeping accessories, soft book and other materials. There are two (2) emergency medications maintained in the classroom. The medications were stored in the backpack and kept inaccessible to the children. Action plans for both medications were current. Medication authorization form seizure medication was not in the file. In space #3, a group of infants and one-year-old children explored the classroom environment. The children played with toys, tried to crawl or interacted with the teachers. There are two (2) evacuation cribs in the classroom. Both cribs meet ASTM safety guidelines. Per interview with a teacher, only two (2) children use cribs in the classroom. When they turn ten (10) months old, the children sleep on the cot. In space #4, a group of three-to-four-year-old children participated in group time. The teacher read a book about weather, reviewed a new vocabulary and invited the children in the discussion. In space #5, a group of four-to-five-year-old children played on the playground. The children rode riding toys, played in the sandbox and climbed on a climber. The mulch around the climber had sufficient depth. There are sunscreens, diaper cream and lip balms are maintained in the classrooms. All medication expiration and permission forms were monitored, and they were current. The infant-toddler playground was inspected. There are slide structures, portable slides, riding toys, sand box and accessories were available to the children. There is sufficient depth of mulch around the permanent slide structure. There is a metal vehicle structure on the playground. The paint is peeling, and rusty spots are showing. Interaction and supervision were adequate. Lunch was served during the visit. Today’ menu was cheese tortilla, pineapples, corn, black beans and milk. The items were accurately listed on the menu. Nine (9) existing files were monitored for criminal background letters, CPR/First Aid certificates and ITS/SIDS certificates. All staff members have valid criminal background letters and CPR/First Aid certificates. Those who are required to have ITS/SIDS training have current certificates. The Administrator for this site is on leave of absence. The staff member’s ITS/SIDS training expired on 3/4/24. Upon returning to the position, he/she needs to complete the training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The metal vehicle structure on the younger children's playground has rust spots and the paint is peeling. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A container of TUMS were stored on the top shelf in the unlocked cabinet by the window in space #2. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The authorization form for seizure medication in space #2 was not in the child's file. It was not filled out by the parent. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, grocery bags were stored on top of the dryer at approximately thirty-nine (39) inches high. .0604(q) 9995 A violation was found for which there is no item number. A bag of soiled clothes were placed on the red chair by the gate in the bathroom in space #1. Technical assistance was provided as follows: 705: rust and peeling paint The metal vehicle structure on the younger children’s playground has rust spots and the paint is peeling. Please use the rust remover chemical and/or spray paint over the structure to make sure that rust is not exposed to the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 841: storage of medication 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use but are not required to be in locked storage. 847: Authorization form for medication administration All emergency medications shall have action plans and authorization form for medication administration with the medication. The authorization form is filled out by the parent or guardian and valid for up to six (6) months. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. 858: Plastic bags Easily torn plastic bags, such as plastic wrappers, Ziplock bags, and grocer bags cannot be accessible to the children under three (3) years of age. Those items shall be maintained at least five (5) feet above. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. 9995: soiled clothes Soiled clothes shall be placed in a tightly closed plastic bag, such as Ziplock bag and maintained at least five (5) feet above. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (f) Caregivers may dispose of feces in diapers in the toilet, but shall not rinse soiled cloth diapers, or training pants or clothes. Soiled cloth diapers, training pants or clothes shall be sent to a diaper service or placed in a tightly closed plastic bag or other equivalent container approved by the Department, stored out of reach of children, and sent daily to the child's home to be laundered. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/7/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders: The following staff member’s CPR/First Aid will expire on 6/1/25: MC, HD, BP, MT and JT. In space #2, permission forms for Petroleum Jelly will expire on 5/17/24, and Doterra diaper cream will expire on 5/22/24. Outdoor schedule: It is required to provide a minimum of sixty (60) minutes of outdoor time for the children, two (2) years of age and older. For your site, the outdoor playground time is divided into two separate time slots, and each time slot offers thirty (30) minutes on the playground. If some children are not allowed to stay until 5:30 pm due to reasons, six (60) minutes of outdoor time shall be offered while the children are present at the facility. Rated License Assessment: Eagle’s Nest Early Learning Center and Preschool is in cohort two (2). Your prep-year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/23/2024 Number Present: 43 Completed Date: 4/23/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 09:25 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-six (86) percent as of 4/23/24 prior to this visit. Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 8/17/23. The last fire drill was practiced on 3/20/24. The last shelter-in-place drill was practiced on 3/8/24. The last playground inspection was documented on 3/20/24. The last fire inspection was approved on 8/24/23. The last sanitation inspection was conducted on 4/17/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I introduced myself and the purpose of the visit. In space #1, a group of two-to-three-year-old children painted a large carboard and paper towel holders on the table. The children used brushes and their hands to spread the paint. In space #2, a group of one-to-two-year-old children engaged in free play with baby dolls, housekeeping accessories, soft book and other materials. There are two (2) emergency medications maintained in the classroom. The medications were stored in the backpack and kept inaccessible to the children. Action plans for both medications were current. Medication authorization form seizure medication was not in the file. In space #3, a group of infants and one-year-old children explored the classroom environment. The children played with toys, tried to crawl or interacted with the teachers. There are two (2) evacuation cribs in the classroom. Both cribs meet ASTM safety guidelines. Per interview with a teacher, only two (2) children use cribs in the classroom. When they turn ten (10) months old, the children sleep on the cot. In space #4, a group of three-to-four-year-old children participated in group time. The teacher read a book about weather, reviewed a new vocabulary and invited the children in the discussion. In space #5, a group of four-to-five-year-old children played on the playground. The children rode riding toys, played in the sandbox and climbed on a climber. The mulch around the climber had sufficient depth. There are sunscreens, diaper cream and lip balms are maintained in the classrooms. All medication expiration and permission forms were monitored, and they were current. The infant-toddler playground was inspected. There are slide structures, portable slides, riding toys, sand box and accessories were available to the children. There is sufficient depth of mulch around the permanent slide structure. There is a metal vehicle structure on the playground. The paint is peeling, and rusty spots are showing. Interaction and supervision were adequate. Lunch was served during the visit. Today’ menu was cheese tortilla, pineapples, corn, black beans and milk. The items were accurately listed on the menu. Nine (9) existing files were monitored for criminal background letters, CPR/First Aid certificates and ITS/SIDS certificates. All staff members have valid criminal background letters and CPR/First Aid certificates. Those who are required to have ITS/SIDS training have current certificates. The Administrator for this site is on leave of absence. The staff member’s ITS/SIDS training expired on 3/4/24. Upon returning to the position, he/she needs to complete the training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The metal vehicle structure on the younger children's playground has rust spots and the paint is peeling. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A container of TUMS were stored on the top shelf in the unlocked cabinet by the window in space #2. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The authorization form for seizure medication in space #2 was not in the child's file. It was not filled out by the parent. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, grocery bags were stored on top of the dryer at approximately thirty-nine (39) inches high. .0604(q) 9995 A violation was found for which there is no item number. A bag of soiled clothes were placed on the red chair by the gate in the bathroom in space #1. Technical assistance was provided as follows: 705: rust and peeling paint The metal vehicle structure on the younger children’s playground has rust spots and the paint is peeling. Please use the rust remover chemical and/or spray paint over the structure to make sure that rust is not exposed to the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 841: storage of medication 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use but are not required to be in locked storage. 847: Authorization form for medication administration All emergency medications shall have action plans and authorization form for medication administration with the medication. The authorization form is filled out by the parent or guardian and valid for up to six (6) months. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. 858: Plastic bags Easily torn plastic bags, such as plastic wrappers, Ziplock bags, and grocer bags cannot be accessible to the children under three (3) years of age. Those items shall be maintained at least five (5) feet above. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. 9995: soiled clothes Soiled clothes shall be placed in a tightly closed plastic bag, such as Ziplock bag and maintained at least five (5) feet above. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (f) Caregivers may dispose of feces in diapers in the toilet, but shall not rinse soiled cloth diapers, or training pants or clothes. Soiled cloth diapers, training pants or clothes shall be sent to a diaper service or placed in a tightly closed plastic bag or other equivalent container approved by the Department, stored out of reach of children, and sent daily to the child's home to be laundered. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/7/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders: The following staff member’s CPR/First Aid will expire on 6/1/25: MC, HD, BP, MT and JT. In space #2, permission forms for Petroleum Jelly will expire on 5/17/24, and Doterra diaper cream will expire on 5/22/24. Outdoor schedule: It is required to provide a minimum of sixty (60) minutes of outdoor time for the children, two (2) years of age and older. For your site, the outdoor playground time is divided into two separate time slots, and each time slot offers thirty (30) minutes on the playground. If some children are not allowed to stay until 5:30 pm due to reasons, six (60) minutes of outdoor time shall be offered while the children are present at the facility. Rated License Assessment: Eagle’s Nest Early Learning Center and Preschool is in cohort two (2). Your prep-year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/23/2024 Number Present: 43 Completed Date: 4/23/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 09:25 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Brooke Proxmire, Assistant Director, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Proxmire accompanied me. Indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-six (86) percent as of 4/23/24 prior to this visit. Permit type – Five-star center license issued on 7/17/20. Special Services/Restrictions – daytime care, meets enhanced ratios and space, children under 2 ½ years old in rooms with direct exits only. The last annual compliance visit was conducted on 8/17/23. The last fire drill was practiced on 3/20/24. The last shelter-in-place drill was practiced on 3/8/24. The last playground inspection was documented on 3/20/24. The last fire inspection was approved on 8/24/23. The last sanitation inspection was conducted on 4/17/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I introduced myself and the purpose of the visit. In space #1, a group of two-to-three-year-old children painted a large carboard and paper towel holders on the table. The children used brushes and their hands to spread the paint. In space #2, a group of one-to-two-year-old children engaged in free play with baby dolls, housekeeping accessories, soft book and other materials. There are two (2) emergency medications maintained in the classroom. The medications were stored in the backpack and kept inaccessible to the children. Action plans for both medications were current. Medication authorization form seizure medication was not in the file. In space #3, a group of infants and one-year-old children explored the classroom environment. The children played with toys, tried to crawl or interacted with the teachers. There are two (2) evacuation cribs in the classroom. Both cribs meet ASTM safety guidelines. Per interview with a teacher, only two (2) children use cribs in the classroom. When they turn ten (10) months old, the children sleep on the cot. In space #4, a group of three-to-four-year-old children participated in group time. The teacher read a book about weather, reviewed a new vocabulary and invited the children in the discussion. In space #5, a group of four-to-five-year-old children played on the playground. The children rode riding toys, played in the sandbox and climbed on a climber. The mulch around the climber had sufficient depth. There are sunscreens, diaper cream and lip balms are maintained in the classrooms. All medication expiration and permission forms were monitored, and they were current. The infant-toddler playground was inspected. There are slide structures, portable slides, riding toys, sand box and accessories were available to the children. There is sufficient depth of mulch around the permanent slide structure. There is a metal vehicle structure on the playground. The paint is peeling, and rusty spots are showing. Interaction and supervision were adequate. Lunch was served during the visit. Today’ menu was cheese tortilla, pineapples, corn, black beans and milk. The items were accurately listed on the menu. Nine (9) existing files were monitored for criminal background letters, CPR/First Aid certificates and ITS/SIDS certificates. All staff members have valid criminal background letters and CPR/First Aid certificates. Those who are required to have ITS/SIDS training have current certificates. The Administrator for this site is on leave of absence. The staff member’s ITS/SIDS training expired on 3/4/24. Upon returning to the position, he/she needs to complete the training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The metal vehicle structure on the younger children's playground has rust spots and the paint is peeling. .0601(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A container of TUMS were stored on the top shelf in the unlocked cabinet by the window in space #2. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The authorization form for seizure medication in space #2 was not in the child's file. It was not filled out by the parent. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, grocery bags were stored on top of the dryer at approximately thirty-nine (39) inches high. .0604(q) 9995 A violation was found for which there is no item number. A bag of soiled clothes were placed on the red chair by the gate in the bathroom in space #1. Technical assistance was provided as follows: 705: rust and peeling paint The metal vehicle structure on the younger children’s playground has rust spots and the paint is peeling. Please use the rust remover chemical and/or spray paint over the structure to make sure that rust is not exposed to the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. 841: storage of medication 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use but are not required to be in locked storage. 847: Authorization form for medication administration All emergency medications shall have action plans and authorization form for medication administration with the medication. The authorization form is filled out by the parent or guardian and valid for up to six (6) months. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. 858: Plastic bags Easily torn plastic bags, such as plastic wrappers, Ziplock bags, and grocer bags cannot be accessible to the children under three (3) years of age. Those items shall be maintained at least five (5) feet above. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. 9995: soiled clothes Soiled clothes shall be placed in a tightly closed plastic bag, such as Ziplock bag and maintained at least five (5) feet above. 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (f) Caregivers may dispose of feces in diapers in the toilet, but shall not rinse soiled cloth diapers, or training pants or clothes. Soiled cloth diapers, training pants or clothes shall be sent to a diaper service or placed in a tightly closed plastic bag or other equivalent container approved by the Department, stored out of reach of children, and sent daily to the child's home to be laundered. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/7/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders: The following staff member’s CPR/First Aid will expire on 6/1/25: MC, HD, BP, MT and JT. In space #2, permission forms for Petroleum Jelly will expire on 5/17/24, and Doterra diaper cream will expire on 5/22/24. Outdoor schedule: It is required to provide a minimum of sixty (60) minutes of outdoor time for the children, two (2) years of age and older. For your site, the outdoor playground time is divided into two separate time slots, and each time slot offers thirty (30) minutes on the playground. If some children are not allowed to stay until 5:30 pm due to reasons, six (60) minutes of outdoor time shall be offered while the children are present at the facility. Rated License Assessment: Eagle’s Nest Early Learning Center and Preschool is in cohort two (2). Your prep-year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0510 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: 1123-058L Visit Date: 11/8/2023 Number Present: 47 Completed Date: 11/8/2023 Age: From 0 To 5 Total Minutes: 85 Time In: 09:30 AM Time Out: 10:35 AM Time In: 02:55 PM Time Out: 03:15 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint report alleging violations of child care requirements. This concern was received on November 06, 2023 and was sent to Sarah Upton, Child Care Consultant on November 06, 2023. A computerized generated report of today’s visit was completed off-site. I returned to the facility and reviewed it with Brooke Proxmire, Assistant Director. A signed copy was provided by Ms. Proxmire and by Sarah Upton, Child Care Consultant. Halley Dickerson, was not present during today’s visit. An electronic signed copy of the visit summary was electronically emailed to Ms. Dickerson and the owner Nicole Smith. Upon arrival I made Ms. Proxmire aware of my presence and the reason for my visit. Based on the allegations There is a concern regarding developmentally appropriate activities. Centers are blocked off in the mornings and afternoons, leaving the children with nothing to play with. Allegation: It has been noticed that in the mornings at drop-off between 7:30-8:30 and in the afternoons at pick-up bas early as 3:00pm, the centers in the classroom will be blocked off, not allowing the children to play. This has been observed in the classroom for two-year-old's and the next classroom up; the first classroom on the right. Upon my arrival at the facility at 9:30 am it was noted that in the classroom for children one year of age the shelves were turned with the opening up against the wall. There were toys on the floor for the children to play and the teacher was observed reaching between the wall and the shelf and getting a toy. However, there were no defined spaces except the book area and children did not have access to materials on the shelves. In the classroom for children ages two-through-three years of age the cozy cube was turned on its back with soft toys stored inside and children could not access them or the cozy space. The fine motor shelf was turned towards the wall and children could not access those materials. There was only one (1) out of the three (3) blocks shelves turned to where children could access materials and those materials were not enough for three (3) or more children to play with no undo competition. The materials in the housekeeping center were very limited. There were no science materials, math materials, or free art materials accessible. Based on my observation the allegation was substantiated. The following violaiton was written. Violation Number Comment Rule 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. Upon my arrival at the facility at 9:30 am it was noted that in the classroom for children one year of age the shelves were turned with the opening up against the wall. There were toys on the floor for the children to play and the teacher was observed reaching between the wall and the shelf and getting a toy. However, there were no defined spaces except the book area and children did not have access to materials on the shelves. In the classroom for children ages two-through-three years of age the cozy cube was turned on its back with soft toys stored inside and children could not access them or the cozy space. The fine motor shelf was turned towards the wall and children could not access those materials. There was only one (1) out of the three (3) blocks shelves turned to where children could access materials and those materials were not enough for three (3) or more children to play with no undo competition. The materials in the housekeeping center were very limited. There were no science materials, math materials, or free art materials accessible. .0510 (e ) (1)(A-G) Technical Assistance: Item 445 This faclity is a Five (5) Star faclity and has been through the ITERS-R and ECERS-R assessments. The expectation is that you always maintain quality. This includes meeting the material requirements, accessibility, and time (much of the day and substantial portion of the day) requirements for the ITER-R and ECERS-R. *I recommend that teachers in all classroom review the material checklist for the ITERS-R and ECERS-R and review the assessment workbooks on www.NCRLAP.org under the resource tab. If materials continue to be an issue then new assessments may need to be conducted. According to 10A NCAC 09 .0510 LEARNING ENVIRONMENT (e) When children under three years old are in care the following apply: (1) each center shall have developmentally appropriate toys and activities for each child to promote the child’s emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development, including: (A) books; (B) blocks; (C) dolls; (D) pretend play materials; (E) musical toys; (F) sensory toys; and (G) fine motor toys; (2) materials shall be kept in a space where related equipment and materials are kept in accordance with G.S. 110-91(12) and shall be made available to the children on a daily basis; (3) materials shall be offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices, (4) on a daily basis caregivers shall provide developmentally appropriate activities that support health and physical development. An open area that allows freedom of movement shall be available, both indoors and outdoors, for infants and for toddlers; Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by November 22, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2830 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: 1123-058L Visit Date: 11/8/2023 Number Present: 47 Completed Date: 11/8/2023 Age: From 0 To 5 Total Minutes: 85 Time In: 09:30 AM Time Out: 10:35 AM Time In: 02:55 PM Time Out: 03:15 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint report alleging violations of child care requirements. This concern was received on November 06, 2023 and was sent to Sarah Upton, Child Care Consultant on November 06, 2023. A computerized generated report of today’s visit was completed off-site. I returned to the facility and reviewed it with Brooke Proxmire, Assistant Director. A signed copy was provided by Ms. Proxmire and by Sarah Upton, Child Care Consultant. Halley Dickerson, was not present during today’s visit. An electronic signed copy of the visit summary was electronically emailed to Ms. Dickerson and the owner Nicole Smith. Upon arrival I made Ms. Proxmire aware of my presence and the reason for my visit. Based on the allegations There is a concern regarding developmentally appropriate activities. Centers are blocked off in the mornings and afternoons, leaving the children with nothing to play with. Allegation: It has been noticed that in the mornings at drop-off between 7:30-8:30 and in the afternoons at pick-up bas early as 3:00pm, the centers in the classroom will be blocked off, not allowing the children to play. This has been observed in the classroom for two-year-old's and the next classroom up; the first classroom on the right. Upon my arrival at the facility at 9:30 am it was noted that in the classroom for children one year of age the shelves were turned with the opening up against the wall. There were toys on the floor for the children to play and the teacher was observed reaching between the wall and the shelf and getting a toy. However, there were no defined spaces except the book area and children did not have access to materials on the shelves. In the classroom for children ages two-through-three years of age the cozy cube was turned on its back with soft toys stored inside and children could not access them or the cozy space. The fine motor shelf was turned towards the wall and children could not access those materials. There was only one (1) out of the three (3) blocks shelves turned to where children could access materials and those materials were not enough for three (3) or more children to play with no undo competition. The materials in the housekeeping center were very limited. There were no science materials, math materials, or free art materials accessible. Based on my observation the allegation was substantiated. The following violaiton was written. Violation Number Comment Rule 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. Upon my arrival at the facility at 9:30 am it was noted that in the classroom for children one year of age the shelves were turned with the opening up against the wall. There were toys on the floor for the children to play and the teacher was observed reaching between the wall and the shelf and getting a toy. However, there were no defined spaces except the book area and children did not have access to materials on the shelves. In the classroom for children ages two-through-three years of age the cozy cube was turned on its back with soft toys stored inside and children could not access them or the cozy space. The fine motor shelf was turned towards the wall and children could not access those materials. There was only one (1) out of the three (3) blocks shelves turned to where children could access materials and those materials were not enough for three (3) or more children to play with no undo competition. The materials in the housekeeping center were very limited. There were no science materials, math materials, or free art materials accessible. .0510 (e ) (1)(A-G) Technical Assistance: Item 445 This faclity is a Five (5) Star faclity and has been through the ITERS-R and ECERS-R assessments. The expectation is that you always maintain quality. This includes meeting the material requirements, accessibility, and time (much of the day and substantial portion of the day) requirements for the ITER-R and ECERS-R. *I recommend that teachers in all classroom review the material checklist for the ITERS-R and ECERS-R and review the assessment workbooks on www.NCRLAP.org under the resource tab. If materials continue to be an issue then new assessments may need to be conducted. According to 10A NCAC 09 .0510 LEARNING ENVIRONMENT (e) When children under three years old are in care the following apply: (1) each center shall have developmentally appropriate toys and activities for each child to promote the child’s emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development, including: (A) books; (B) blocks; (C) dolls; (D) pretend play materials; (E) musical toys; (F) sensory toys; and (G) fine motor toys; (2) materials shall be kept in a space where related equipment and materials are kept in accordance with G.S. 110-91(12) and shall be made available to the children on a daily basis; (3) materials shall be offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices, (4) on a daily basis caregivers shall provide developmentally appropriate activities that support health and physical development. An open area that allows freedom of movement shall be available, both indoors and outdoors, for infants and for toddlers; Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by November 22, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: 1123-058L Visit Date: 11/8/2023 Number Present: 47 Completed Date: 11/8/2023 Age: From 0 To 5 Total Minutes: 85 Time In: 09:30 AM Time Out: 10:35 AM Time In: 02:55 PM Time Out: 03:15 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint report alleging violations of child care requirements. This concern was received on November 06, 2023 and was sent to Sarah Upton, Child Care Consultant on November 06, 2023. A computerized generated report of today’s visit was completed off-site. I returned to the facility and reviewed it with Brooke Proxmire, Assistant Director. A signed copy was provided by Ms. Proxmire and by Sarah Upton, Child Care Consultant. Halley Dickerson, was not present during today’s visit. An electronic signed copy of the visit summary was electronically emailed to Ms. Dickerson and the owner Nicole Smith. Upon arrival I made Ms. Proxmire aware of my presence and the reason for my visit. Based on the allegations There is a concern regarding developmentally appropriate activities. Centers are blocked off in the mornings and afternoons, leaving the children with nothing to play with. Allegation: It has been noticed that in the mornings at drop-off between 7:30-8:30 and in the afternoons at pick-up bas early as 3:00pm, the centers in the classroom will be blocked off, not allowing the children to play. This has been observed in the classroom for two-year-old's and the next classroom up; the first classroom on the right. Upon my arrival at the facility at 9:30 am it was noted that in the classroom for children one year of age the shelves were turned with the opening up against the wall. There were toys on the floor for the children to play and the teacher was observed reaching between the wall and the shelf and getting a toy. However, there were no defined spaces except the book area and children did not have access to materials on the shelves. In the classroom for children ages two-through-three years of age the cozy cube was turned on its back with soft toys stored inside and children could not access them or the cozy space. The fine motor shelf was turned towards the wall and children could not access those materials. There was only one (1) out of the three (3) blocks shelves turned to where children could access materials and those materials were not enough for three (3) or more children to play with no undo competition. The materials in the housekeeping center were very limited. There were no science materials, math materials, or free art materials accessible. Based on my observation the allegation was substantiated. The following violaiton was written. Violation Number Comment Rule 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. Upon my arrival at the facility at 9:30 am it was noted that in the classroom for children one year of age the shelves were turned with the opening up against the wall. There were toys on the floor for the children to play and the teacher was observed reaching between the wall and the shelf and getting a toy. However, there were no defined spaces except the book area and children did not have access to materials on the shelves. In the classroom for children ages two-through-three years of age the cozy cube was turned on its back with soft toys stored inside and children could not access them or the cozy space. The fine motor shelf was turned towards the wall and children could not access those materials. There was only one (1) out of the three (3) blocks shelves turned to where children could access materials and those materials were not enough for three (3) or more children to play with no undo competition. The materials in the housekeeping center were very limited. There were no science materials, math materials, or free art materials accessible. .0510 (e ) (1)(A-G) Technical Assistance: Item 445 This faclity is a Five (5) Star faclity and has been through the ITERS-R and ECERS-R assessments. The expectation is that you always maintain quality. This includes meeting the material requirements, accessibility, and time (much of the day and substantial portion of the day) requirements for the ITER-R and ECERS-R. *I recommend that teachers in all classroom review the material checklist for the ITERS-R and ECERS-R and review the assessment workbooks on www.NCRLAP.org under the resource tab. If materials continue to be an issue then new assessments may need to be conducted. According to 10A NCAC 09 .0510 LEARNING ENVIRONMENT (e) When children under three years old are in care the following apply: (1) each center shall have developmentally appropriate toys and activities for each child to promote the child’s emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development, including: (A) books; (B) blocks; (C) dolls; (D) pretend play materials; (E) musical toys; (F) sensory toys; and (G) fine motor toys; (2) materials shall be kept in a space where related equipment and materials are kept in accordance with G.S. 110-91(12) and shall be made available to the children on a daily basis; (3) materials shall be offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices, (4) on a daily basis caregivers shall provide developmentally appropriate activities that support health and physical development. An open area that allows freedom of movement shall be available, both indoors and outdoors, for infants and for toddlers; Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by November 22, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: 1123-058L Visit Date: 11/8/2023 Number Present: 47 Completed Date: 11/8/2023 Age: From 0 To 5 Total Minutes: 85 Time In: 09:30 AM Time Out: 10:35 AM Time In: 02:55 PM Time Out: 03:15 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint report alleging violations of child care requirements. This concern was received on November 06, 2023 and was sent to Sarah Upton, Child Care Consultant on November 06, 2023. A computerized generated report of today’s visit was completed off-site. I returned to the facility and reviewed it with Brooke Proxmire, Assistant Director. A signed copy was provided by Ms. Proxmire and by Sarah Upton, Child Care Consultant. Halley Dickerson, was not present during today’s visit. An electronic signed copy of the visit summary was electronically emailed to Ms. Dickerson and the owner Nicole Smith. Upon arrival I made Ms. Proxmire aware of my presence and the reason for my visit. Based on the allegations There is a concern regarding developmentally appropriate activities. Centers are blocked off in the mornings and afternoons, leaving the children with nothing to play with. Allegation: It has been noticed that in the mornings at drop-off between 7:30-8:30 and in the afternoons at pick-up bas early as 3:00pm, the centers in the classroom will be blocked off, not allowing the children to play. This has been observed in the classroom for two-year-old's and the next classroom up; the first classroom on the right. Upon my arrival at the facility at 9:30 am it was noted that in the classroom for children one year of age the shelves were turned with the opening up against the wall. There were toys on the floor for the children to play and the teacher was observed reaching between the wall and the shelf and getting a toy. However, there were no defined spaces except the book area and children did not have access to materials on the shelves. In the classroom for children ages two-through-three years of age the cozy cube was turned on its back with soft toys stored inside and children could not access them or the cozy space. The fine motor shelf was turned towards the wall and children could not access those materials. There was only one (1) out of the three (3) blocks shelves turned to where children could access materials and those materials were not enough for three (3) or more children to play with no undo competition. The materials in the housekeeping center were very limited. There were no science materials, math materials, or free art materials accessible. Based on my observation the allegation was substantiated. The following violaiton was written. Violation Number Comment Rule 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. Upon my arrival at the facility at 9:30 am it was noted that in the classroom for children one year of age the shelves were turned with the opening up against the wall. There were toys on the floor for the children to play and the teacher was observed reaching between the wall and the shelf and getting a toy. However, there were no defined spaces except the book area and children did not have access to materials on the shelves. In the classroom for children ages two-through-three years of age the cozy cube was turned on its back with soft toys stored inside and children could not access them or the cozy space. The fine motor shelf was turned towards the wall and children could not access those materials. There was only one (1) out of the three (3) blocks shelves turned to where children could access materials and those materials were not enough for three (3) or more children to play with no undo competition. The materials in the housekeeping center were very limited. There were no science materials, math materials, or free art materials accessible. .0510 (e ) (1)(A-G) Technical Assistance: Item 445 This faclity is a Five (5) Star faclity and has been through the ITERS-R and ECERS-R assessments. The expectation is that you always maintain quality. This includes meeting the material requirements, accessibility, and time (much of the day and substantial portion of the day) requirements for the ITER-R and ECERS-R. *I recommend that teachers in all classroom review the material checklist for the ITERS-R and ECERS-R and review the assessment workbooks on www.NCRLAP.org under the resource tab. If materials continue to be an issue then new assessments may need to be conducted. According to 10A NCAC 09 .0510 LEARNING ENVIRONMENT (e) When children under three years old are in care the following apply: (1) each center shall have developmentally appropriate toys and activities for each child to promote the child’s emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development, including: (A) books; (B) blocks; (C) dolls; (D) pretend play materials; (E) musical toys; (F) sensory toys; and (G) fine motor toys; (2) materials shall be kept in a space where related equipment and materials are kept in accordance with G.S. 110-91(12) and shall be made available to the children on a daily basis; (3) materials shall be offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices, (4) on a daily basis caregivers shall provide developmentally appropriate activities that support health and physical development. An open area that allows freedom of movement shall be available, both indoors and outdoors, for infants and for toddlers; Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by November 22, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 47 Completed Date: 8/17/2023 Age: From 0 To 5 Total Minutes: 360 Time In: 10:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Haley Dickerson, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Dickerson, assisted me with any paperwork or documentation that I needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent after today’s visit. The North Carolina Secretary of State website was viewed during today’s visit and the private for-profit corporation, Eagle’s Nest Early Learning Center and Preschool, was dissolved as of 02/17/2023. You must remain in a current and active status with NC Secretary of State if you are listed as a corporate owner. Failure to do so may result in an Adminstravite Action for DCDEE. Permit type – Five Star issued on February 17, 2020 Special Services/Restrictions – meets enhanced ratios, meets enhanced space, children under 2 ½ years old in rooms with direct exits. The last annual compliance visit was conducted on September 02, 2022 The last fire drill was practiced on August 14, 2023 The last lockdown drill was practiced on August 09, 2023 The last playground inspection was documented on August 10, 2023 The last fire inspection was approved on August 11, 2022 The last sanitation inspection was conducted on February 08, 2023, with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with one- to-two-year-old children engaged in center play activities, Infants were having lunch and the three-to-four-year- old children were observed playing outside. Four-to-five-year-old children and the two-three-year-children were observed eating lunch which consisted of chicken nuggets, pears, French fries, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was dated 8-11-2023 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. In the infant-to-one year old group teachers did not use the safety straps to securely hold children in the highchairs during lunch. The lower highchairs allowed ample space between the tray and the child for the children to have room to stand up. In the two-to-three year old group there were several carpets with rolled up edges that cause a tripping hazard. The kitchen area does not have a lock and when there is no one in the kitchen area this would allow children access to hot water, storage of utensils and hazardous equipment such as can openers and knives. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The teacher's lounge/ storage area located off of the kitchen area that is used by therapist and children had a bulk container of hand sanitizer stored on a low shelf, there were three (3) containers of men's shaving cream (which cannot be used with children) and a bag of baking soda stored on a low shelf. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, used by children age two-to-three years of age, there was a black container with white trash bags being stored underneath the cabinet with the handwashing sink that did not lock and was not kept out of reach of children under three (3) years of age. .0604(q) Technical assistance was provided as follows: Inspections Item 106 a fire inspection must be completed on or before the date of the last inspection. According to 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Safe Environment Item 807-Remember that equipment should be used according to manufactures instructions. Always ensure that infants and toddlers are strapped in their highchairs during meals and snacks. Carpets need to lay flat to prevent children and teachers from tripping. When there is no one in the kitchen area the door must be closed and locked due to the temperature of the water, storage of utensils and hazardous equipment such as can openers. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. Storage Item 840 all hazardous items shall be stored appropriately based on the warnings labeled on the bottle or package. According to 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Plastics Item 858 Remember that plastics are required to be kept out of reach when children under three (3) years of age are present. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTER(q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 31, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 47 Completed Date: 8/17/2023 Age: From 0 To 5 Total Minutes: 360 Time In: 10:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Haley Dickerson, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Dickerson, assisted me with any paperwork or documentation that I needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent after today’s visit. The North Carolina Secretary of State website was viewed during today’s visit and the private for-profit corporation, Eagle’s Nest Early Learning Center and Preschool, was dissolved as of 02/17/2023. You must remain in a current and active status with NC Secretary of State if you are listed as a corporate owner. Failure to do so may result in an Adminstravite Action for DCDEE. Permit type – Five Star issued on February 17, 2020 Special Services/Restrictions – meets enhanced ratios, meets enhanced space, children under 2 ½ years old in rooms with direct exits. The last annual compliance visit was conducted on September 02, 2022 The last fire drill was practiced on August 14, 2023 The last lockdown drill was practiced on August 09, 2023 The last playground inspection was documented on August 10, 2023 The last fire inspection was approved on August 11, 2022 The last sanitation inspection was conducted on February 08, 2023, with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with one- to-two-year-old children engaged in center play activities, Infants were having lunch and the three-to-four-year- old children were observed playing outside. Four-to-five-year-old children and the two-three-year-children were observed eating lunch which consisted of chicken nuggets, pears, French fries, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was dated 8-11-2023 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. In the infant-to-one year old group teachers did not use the safety straps to securely hold children in the highchairs during lunch. The lower highchairs allowed ample space between the tray and the child for the children to have room to stand up. In the two-to-three year old group there were several carpets with rolled up edges that cause a tripping hazard. The kitchen area does not have a lock and when there is no one in the kitchen area this would allow children access to hot water, storage of utensils and hazardous equipment such as can openers and knives. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The teacher's lounge/ storage area located off of the kitchen area that is used by therapist and children had a bulk container of hand sanitizer stored on a low shelf, there were three (3) containers of men's shaving cream (which cannot be used with children) and a bag of baking soda stored on a low shelf. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, used by children age two-to-three years of age, there was a black container with white trash bags being stored underneath the cabinet with the handwashing sink that did not lock and was not kept out of reach of children under three (3) years of age. .0604(q) Technical assistance was provided as follows: Inspections Item 106 a fire inspection must be completed on or before the date of the last inspection. According to 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Safe Environment Item 807-Remember that equipment should be used according to manufactures instructions. Always ensure that infants and toddlers are strapped in their highchairs during meals and snacks. Carpets need to lay flat to prevent children and teachers from tripping. When there is no one in the kitchen area the door must be closed and locked due to the temperature of the water, storage of utensils and hazardous equipment such as can openers. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. Storage Item 840 all hazardous items shall be stored appropriately based on the warnings labeled on the bottle or package. According to 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Plastics Item 858 Remember that plastics are required to be kept out of reach when children under three (3) years of age are present. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTER(q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 31, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 47 Completed Date: 8/17/2023 Age: From 0 To 5 Total Minutes: 360 Time In: 10:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Haley Dickerson, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Dickerson, assisted me with any paperwork or documentation that I needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent after today’s visit. The North Carolina Secretary of State website was viewed during today’s visit and the private for-profit corporation, Eagle’s Nest Early Learning Center and Preschool, was dissolved as of 02/17/2023. You must remain in a current and active status with NC Secretary of State if you are listed as a corporate owner. Failure to do so may result in an Adminstravite Action for DCDEE. Permit type – Five Star issued on February 17, 2020 Special Services/Restrictions – meets enhanced ratios, meets enhanced space, children under 2 ½ years old in rooms with direct exits. The last annual compliance visit was conducted on September 02, 2022 The last fire drill was practiced on August 14, 2023 The last lockdown drill was practiced on August 09, 2023 The last playground inspection was documented on August 10, 2023 The last fire inspection was approved on August 11, 2022 The last sanitation inspection was conducted on February 08, 2023, with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with one- to-two-year-old children engaged in center play activities, Infants were having lunch and the three-to-four-year- old children were observed playing outside. Four-to-five-year-old children and the two-three-year-children were observed eating lunch which consisted of chicken nuggets, pears, French fries, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was dated 8-11-2023 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. In the infant-to-one year old group teachers did not use the safety straps to securely hold children in the highchairs during lunch. The lower highchairs allowed ample space between the tray and the child for the children to have room to stand up. In the two-to-three year old group there were several carpets with rolled up edges that cause a tripping hazard. The kitchen area does not have a lock and when there is no one in the kitchen area this would allow children access to hot water, storage of utensils and hazardous equipment such as can openers and knives. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The teacher's lounge/ storage area located off of the kitchen area that is used by therapist and children had a bulk container of hand sanitizer stored on a low shelf, there were three (3) containers of men's shaving cream (which cannot be used with children) and a bag of baking soda stored on a low shelf. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, used by children age two-to-three years of age, there was a black container with white trash bags being stored underneath the cabinet with the handwashing sink that did not lock and was not kept out of reach of children under three (3) years of age. .0604(q) Technical assistance was provided as follows: Inspections Item 106 a fire inspection must be completed on or before the date of the last inspection. According to 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Safe Environment Item 807-Remember that equipment should be used according to manufactures instructions. Always ensure that infants and toddlers are strapped in their highchairs during meals and snacks. Carpets need to lay flat to prevent children and teachers from tripping. When there is no one in the kitchen area the door must be closed and locked due to the temperature of the water, storage of utensils and hazardous equipment such as can openers. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. Storage Item 840 all hazardous items shall be stored appropriately based on the warnings labeled on the bottle or package. According to 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Plastics Item 858 Remember that plastics are required to be kept out of reach when children under three (3) years of age are present. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTER(q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 31, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 47 Completed Date: 8/17/2023 Age: From 0 To 5 Total Minutes: 360 Time In: 10:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Haley Dickerson, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Dickerson, assisted me with any paperwork or documentation that I needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent after today’s visit. The North Carolina Secretary of State website was viewed during today’s visit and the private for-profit corporation, Eagle’s Nest Early Learning Center and Preschool, was dissolved as of 02/17/2023. You must remain in a current and active status with NC Secretary of State if you are listed as a corporate owner. Failure to do so may result in an Adminstravite Action for DCDEE. Permit type – Five Star issued on February 17, 2020 Special Services/Restrictions – meets enhanced ratios, meets enhanced space, children under 2 ½ years old in rooms with direct exits. The last annual compliance visit was conducted on September 02, 2022 The last fire drill was practiced on August 14, 2023 The last lockdown drill was practiced on August 09, 2023 The last playground inspection was documented on August 10, 2023 The last fire inspection was approved on August 11, 2022 The last sanitation inspection was conducted on February 08, 2023, with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with one- to-two-year-old children engaged in center play activities, Infants were having lunch and the three-to-four-year- old children were observed playing outside. Four-to-five-year-old children and the two-three-year-children were observed eating lunch which consisted of chicken nuggets, pears, French fries, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was dated 8-11-2023 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. In the infant-to-one year old group teachers did not use the safety straps to securely hold children in the highchairs during lunch. The lower highchairs allowed ample space between the tray and the child for the children to have room to stand up. In the two-to-three year old group there were several carpets with rolled up edges that cause a tripping hazard. The kitchen area does not have a lock and when there is no one in the kitchen area this would allow children access to hot water, storage of utensils and hazardous equipment such as can openers and knives. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The teacher's lounge/ storage area located off of the kitchen area that is used by therapist and children had a bulk container of hand sanitizer stored on a low shelf, there were three (3) containers of men's shaving cream (which cannot be used with children) and a bag of baking soda stored on a low shelf. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, used by children age two-to-three years of age, there was a black container with white trash bags being stored underneath the cabinet with the handwashing sink that did not lock and was not kept out of reach of children under three (3) years of age. .0604(q) Technical assistance was provided as follows: Inspections Item 106 a fire inspection must be completed on or before the date of the last inspection. According to 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Safe Environment Item 807-Remember that equipment should be used according to manufactures instructions. Always ensure that infants and toddlers are strapped in their highchairs during meals and snacks. Carpets need to lay flat to prevent children and teachers from tripping. When there is no one in the kitchen area the door must be closed and locked due to the temperature of the water, storage of utensils and hazardous equipment such as can openers. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. Storage Item 840 all hazardous items shall be stored appropriately based on the warnings labeled on the bottle or package. According to 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Plastics Item 858 Remember that plastics are required to be kept out of reach when children under three (3) years of age are present. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTER(q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 31, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 47 Completed Date: 8/17/2023 Age: From 0 To 5 Total Minutes: 360 Time In: 10:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Haley Dickerson, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Dickerson, assisted me with any paperwork or documentation that I needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent after today’s visit. The North Carolina Secretary of State website was viewed during today’s visit and the private for-profit corporation, Eagle’s Nest Early Learning Center and Preschool, was dissolved as of 02/17/2023. You must remain in a current and active status with NC Secretary of State if you are listed as a corporate owner. Failure to do so may result in an Adminstravite Action for DCDEE. Permit type – Five Star issued on February 17, 2020 Special Services/Restrictions – meets enhanced ratios, meets enhanced space, children under 2 ½ years old in rooms with direct exits. The last annual compliance visit was conducted on September 02, 2022 The last fire drill was practiced on August 14, 2023 The last lockdown drill was practiced on August 09, 2023 The last playground inspection was documented on August 10, 2023 The last fire inspection was approved on August 11, 2022 The last sanitation inspection was conducted on February 08, 2023, with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with one- to-two-year-old children engaged in center play activities, Infants were having lunch and the three-to-four-year- old children were observed playing outside. Four-to-five-year-old children and the two-three-year-children were observed eating lunch which consisted of chicken nuggets, pears, French fries, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was dated 8-11-2023 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. In the infant-to-one year old group teachers did not use the safety straps to securely hold children in the highchairs during lunch. The lower highchairs allowed ample space between the tray and the child for the children to have room to stand up. In the two-to-three year old group there were several carpets with rolled up edges that cause a tripping hazard. The kitchen area does not have a lock and when there is no one in the kitchen area this would allow children access to hot water, storage of utensils and hazardous equipment such as can openers and knives. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The teacher's lounge/ storage area located off of the kitchen area that is used by therapist and children had a bulk container of hand sanitizer stored on a low shelf, there were three (3) containers of men's shaving cream (which cannot be used with children) and a bag of baking soda stored on a low shelf. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, used by children age two-to-three years of age, there was a black container with white trash bags being stored underneath the cabinet with the handwashing sink that did not lock and was not kept out of reach of children under three (3) years of age. .0604(q) Technical assistance was provided as follows: Inspections Item 106 a fire inspection must be completed on or before the date of the last inspection. According to 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Safe Environment Item 807-Remember that equipment should be used according to manufactures instructions. Always ensure that infants and toddlers are strapped in their highchairs during meals and snacks. Carpets need to lay flat to prevent children and teachers from tripping. When there is no one in the kitchen area the door must be closed and locked due to the temperature of the water, storage of utensils and hazardous equipment such as can openers. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. Storage Item 840 all hazardous items shall be stored appropriately based on the warnings labeled on the bottle or package. According to 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Plastics Item 858 Remember that plastics are required to be kept out of reach when children under three (3) years of age are present. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTER(q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 31, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 47 Completed Date: 8/17/2023 Age: From 0 To 5 Total Minutes: 360 Time In: 10:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Haley Dickerson, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Dickerson, assisted me with any paperwork or documentation that I needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent after today’s visit. The North Carolina Secretary of State website was viewed during today’s visit and the private for-profit corporation, Eagle’s Nest Early Learning Center and Preschool, was dissolved as of 02/17/2023. You must remain in a current and active status with NC Secretary of State if you are listed as a corporate owner. Failure to do so may result in an Adminstravite Action for DCDEE. Permit type – Five Star issued on February 17, 2020 Special Services/Restrictions – meets enhanced ratios, meets enhanced space, children under 2 ½ years old in rooms with direct exits. The last annual compliance visit was conducted on September 02, 2022 The last fire drill was practiced on August 14, 2023 The last lockdown drill was practiced on August 09, 2023 The last playground inspection was documented on August 10, 2023 The last fire inspection was approved on August 11, 2022 The last sanitation inspection was conducted on February 08, 2023, with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with one- to-two-year-old children engaged in center play activities, Infants were having lunch and the three-to-four-year- old children were observed playing outside. Four-to-five-year-old children and the two-three-year-children were observed eating lunch which consisted of chicken nuggets, pears, French fries, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was dated 8-11-2023 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. In the infant-to-one year old group teachers did not use the safety straps to securely hold children in the highchairs during lunch. The lower highchairs allowed ample space between the tray and the child for the children to have room to stand up. In the two-to-three year old group there were several carpets with rolled up edges that cause a tripping hazard. The kitchen area does not have a lock and when there is no one in the kitchen area this would allow children access to hot water, storage of utensils and hazardous equipment such as can openers and knives. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The teacher's lounge/ storage area located off of the kitchen area that is used by therapist and children had a bulk container of hand sanitizer stored on a low shelf, there were three (3) containers of men's shaving cream (which cannot be used with children) and a bag of baking soda stored on a low shelf. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, used by children age two-to-three years of age, there was a black container with white trash bags being stored underneath the cabinet with the handwashing sink that did not lock and was not kept out of reach of children under three (3) years of age. .0604(q) Technical assistance was provided as follows: Inspections Item 106 a fire inspection must be completed on or before the date of the last inspection. According to 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Safe Environment Item 807-Remember that equipment should be used according to manufactures instructions. Always ensure that infants and toddlers are strapped in their highchairs during meals and snacks. Carpets need to lay flat to prevent children and teachers from tripping. When there is no one in the kitchen area the door must be closed and locked due to the temperature of the water, storage of utensils and hazardous equipment such as can openers. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. Storage Item 840 all hazardous items shall be stored appropriately based on the warnings labeled on the bottle or package. According to 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Plastics Item 858 Remember that plastics are required to be kept out of reach when children under three (3) years of age are present. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTER(q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 31, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 47 Completed Date: 8/17/2023 Age: From 0 To 5 Total Minutes: 360 Time In: 10:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Haley Dickerson, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Dickerson, assisted me with any paperwork or documentation that I needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent after today’s visit. The North Carolina Secretary of State website was viewed during today’s visit and the private for-profit corporation, Eagle’s Nest Early Learning Center and Preschool, was dissolved as of 02/17/2023. You must remain in a current and active status with NC Secretary of State if you are listed as a corporate owner. Failure to do so may result in an Adminstravite Action for DCDEE. Permit type – Five Star issued on February 17, 2020 Special Services/Restrictions – meets enhanced ratios, meets enhanced space, children under 2 ½ years old in rooms with direct exits. The last annual compliance visit was conducted on September 02, 2022 The last fire drill was practiced on August 14, 2023 The last lockdown drill was practiced on August 09, 2023 The last playground inspection was documented on August 10, 2023 The last fire inspection was approved on August 11, 2022 The last sanitation inspection was conducted on February 08, 2023, with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with one- to-two-year-old children engaged in center play activities, Infants were having lunch and the three-to-four-year- old children were observed playing outside. Four-to-five-year-old children and the two-three-year-children were observed eating lunch which consisted of chicken nuggets, pears, French fries, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was dated 8-11-2023 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. In the infant-to-one year old group teachers did not use the safety straps to securely hold children in the highchairs during lunch. The lower highchairs allowed ample space between the tray and the child for the children to have room to stand up. In the two-to-three year old group there were several carpets with rolled up edges that cause a tripping hazard. The kitchen area does not have a lock and when there is no one in the kitchen area this would allow children access to hot water, storage of utensils and hazardous equipment such as can openers and knives. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The teacher's lounge/ storage area located off of the kitchen area that is used by therapist and children had a bulk container of hand sanitizer stored on a low shelf, there were three (3) containers of men's shaving cream (which cannot be used with children) and a bag of baking soda stored on a low shelf. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, used by children age two-to-three years of age, there was a black container with white trash bags being stored underneath the cabinet with the handwashing sink that did not lock and was not kept out of reach of children under three (3) years of age. .0604(q) Technical assistance was provided as follows: Inspections Item 106 a fire inspection must be completed on or before the date of the last inspection. According to 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Safe Environment Item 807-Remember that equipment should be used according to manufactures instructions. Always ensure that infants and toddlers are strapped in their highchairs during meals and snacks. Carpets need to lay flat to prevent children and teachers from tripping. When there is no one in the kitchen area the door must be closed and locked due to the temperature of the water, storage of utensils and hazardous equipment such as can openers. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. Storage Item 840 all hazardous items shall be stored appropriately based on the warnings labeled on the bottle or package. According to 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Plastics Item 858 Remember that plastics are required to be kept out of reach when children under three (3) years of age are present. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTER(q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 31, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: EAGLE'S NEST EARLY LEARNING CENTER AND PRESCHOOL Facility ID: 44000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 47 Completed Date: 8/17/2023 Age: From 0 To 5 Total Minutes: 360 Time In: 10:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sarah Upton, Child Care Consultant and also signed by Haley Dickerson, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Ms. Dickerson, assisted me with any paperwork or documentation that I needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent after today’s visit. The North Carolina Secretary of State website was viewed during today’s visit and the private for-profit corporation, Eagle’s Nest Early Learning Center and Preschool, was dissolved as of 02/17/2023. You must remain in a current and active status with NC Secretary of State if you are listed as a corporate owner. Failure to do so may result in an Adminstravite Action for DCDEE. Permit type – Five Star issued on February 17, 2020 Special Services/Restrictions – meets enhanced ratios, meets enhanced space, children under 2 ½ years old in rooms with direct exits. The last annual compliance visit was conducted on September 02, 2022 The last fire drill was practiced on August 14, 2023 The last lockdown drill was practiced on August 09, 2023 The last playground inspection was documented on August 10, 2023 The last fire inspection was approved on August 11, 2022 The last sanitation inspection was conducted on February 08, 2023, with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Upon arrival I introduced my presence to the Administrator. I observed the group with one- to-two-year-old children engaged in center play activities, Infants were having lunch and the three-to-four-year- old children were observed playing outside. Four-to-five-year-old children and the two-three-year-children were observed eating lunch which consisted of chicken nuggets, pears, French fries, bread and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was dated 8-11-2023 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. In the infant-to-one year old group teachers did not use the safety straps to securely hold children in the highchairs during lunch. The lower highchairs allowed ample space between the tray and the child for the children to have room to stand up. In the two-to-three year old group there were several carpets with rolled up edges that cause a tripping hazard. The kitchen area does not have a lock and when there is no one in the kitchen area this would allow children access to hot water, storage of utensils and hazardous equipment such as can openers and knives. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The teacher's lounge/ storage area located off of the kitchen area that is used by therapist and children had a bulk container of hand sanitizer stored on a low shelf, there were three (3) containers of men's shaving cream (which cannot be used with children) and a bag of baking soda stored on a low shelf. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, used by children age two-to-three years of age, there was a black container with white trash bags being stored underneath the cabinet with the handwashing sink that did not lock and was not kept out of reach of children under three (3) years of age. .0604(q) Technical assistance was provided as follows: Inspections Item 106 a fire inspection must be completed on or before the date of the last inspection. According to 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Safe Environment Item 807-Remember that equipment should be used according to manufactures instructions. Always ensure that infants and toddlers are strapped in their highchairs during meals and snacks. Carpets need to lay flat to prevent children and teachers from tripping. When there is no one in the kitchen area the door must be closed and locked due to the temperature of the water, storage of utensils and hazardous equipment such as can openers. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. Storage Item 840 all hazardous items shall be stored appropriately based on the warnings labeled on the bottle or package. According to 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Plastics Item 858 Remember that plastics are required to be kept out of reach when children under three (3) years of age are present. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTER(q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by August 31, 2023 Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828-782-0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times