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Home › NC › Waxhaw › THE Learning Experience
1425 S Providence RD, Waxhaw NC 28173 · License #90000524 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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10A NCAC 09 .0304 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 4/22/2026 Number Present: 109 Completed Date: 4/22/2026 Age: From 0 To 6 Total Minutes: 315 Time In: 08:45 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. B. Jones and I shared the reason for the visit and she accompanied me throughout the walk-through of the facility and the outdoor learning environment. Your program currently operates with a Four Star (4) center license. The license was posted, with restrictions to first (1st) shift care, meets enhanced space and enhanced ratios Ownership: The facility owner is CARGAR, LLC with SOSID# 1874637, which is active an current. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All licensed spaces, the kitchen and outdoor learning environments were monitored. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 3/12/26 •Emergency drill was conducted on 3/12/26 •Fire inspection was completed on 1/6/25 •Sanitation inspection was conducted on 4/16/26 and received a Superior classification. •Incident reports were in compliance. •Playground inspections are completed on a daily basis with the same qualifying areas but have not been reported on the DCDEE monthly form. •The EMC has been updated and reviewed. •The EPR manual is TLE branded and all staff are trained in emergency procedures. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serve infant aged children were participating in floor time. Children in the rooms that serve toddler aged children were participating in free play activities, and transitioning to outdoor learning. The children in the rooms that serve younger preschool age children were participating in free learning and transitioning to teacher led circle learning time. The children in the rooms that served older preschool aged children were participating in a mix of activities including workbook learning, letter writing, free play and outdoor learning. Outdoor Learning Environment: The outdoor learning environments were monitored and was in compliance. Staff Records: The staff-training worksheet was completed during the visit and the qualifying letters for staff were verified during the visit. There were four (4) new staff files to review today, and two (2) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: Staff reported there are one hundred and forty one (141) children enrolled in this center. There were one hundred and nine (109( in attendance today. Fifteen (15) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. As a reminder, all emergency information should be updated annually or as changes occur. It is best practice to have everyone on a consistent schedule to ensure this task is always completed on time. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu and allergy listing were posted and for lunch the children were meatballs with a red sauce, whole grain breadsticks, fresh seasonal fruit, milk and a veggie burger option. Nutrition opt out forms were observed and monitored. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do provide transportation. The registration and insurance were up to date and current. All required components were monitored and found in compliance. Eight (8) violations were observed today. The violations are as follows: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed in January of 2025 10A NCAC 09 .0304(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Staff members B.P, and A.L. did not obtain or complete forms for a criminal background check within the required timeline and do not have a valid qualifying letter on file. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff members S.T. and L.C. did not have sixteen (16) hours of orientation documented within the first six (6) weeks. .1101(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Four (4) children's files did not have medical records on file. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Four (4) children's files did not have a completed medical exam or health assessment on file within the timeline. GS110-91(1) 1757 A valid qualification letter was not on file and available to review at the facility.A qualifying letter was not in the staff files for S.T, L.H.C, B.P, and A.L. for review. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff members B.J, L.H.C, L.C, and S.T. did not have a certificate proving completion of the required training. .1102(g) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not contain an acknowledgment receipt of the policy. .0608(b)(1-6) The violations not corrected during the visit must be corrected immediately. On or before 5/6/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The two (2) staff members have fifteen (15) calendar days to obtain a current qualifying letter and criminal background check. This must be completed as soon as possible. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 1293 Matthews, NC 28106 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: • Updated Child Care Rules are located in Section .3200 pertaining to QRIS system, otherwise known as Pathways to Stars are available for review. •The facility is due to begin their QRIS/Pathway STAR rated license process before June of 2028. At a visit date, in the 2027 calendar year, all options will be discussed in detail and a pathway will be chosen. •Today we reviewed the CQI forms to be used for Staff Development moving forward. Technical Assistance •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. Today we discussed that all the requirements were met for this location. There is a second location that is not in operation due to enrollment that does not have to complete this process until the facility is reopened and relicensed. •All staff must have all training hours completed by the end of May 2026, the amount of hours depends on their experience and education. Please take time to enroll staff or encourage staff to enroll in on-going trainings before the end of the month. There will be another visit in which, training hours will be checked for compliance. •Union County Health can assist with any trainings needed by contacting Fran Hoover. Also reach out to The Alliance for Children for training and observation opportunities for staff and for help preparing for the QRIS/Pathways Rated License this year. Child Care Resources can also offer on demand and live trainings. •All staff must be entered into the ABCMS system and as a reminder, when new staff is hired the facility has five (5) days to add the new staff to the facility’s roster. The ABCMS website has a helpful questions page and a 1-800 number for assistance. •Ms. Jones needs to attend the Emergency Preparedness Training, and complete it within the next thirty (30) days. The emergency preparedness binder will need to be completed to remain in compliance with all NC Rules within that timeframe. The EPR plan should be shared with all staff upon hire, annually and when changes occur. •Ms. Jones or a facility representative must attend the Playground Safety training within the next thirty (30) days, to maintain playground compliance. I shared the Playground Inspection form with Ms. Jessica and Ms. Jones. •Ms. Jones should enroll in the BSAC course before the next QRIS/STARS Pathway recertification for the facility. •It is recommended that all staff files are reviewed for accuracy and compliance in a timely manner. All staff should have a record of on-going trainings, health and safety trainings, the first two (2) and six (6) week trainings, Recognizing and Responding to Suspicions of Child Maltreatment in addition to any ITS/SIDs, BSAC, or other specialized trainings. I would also recommend the file review to include all current staff qualifying letters and health/medical information. The Staff and Training worksheet with instructions was shared with the Admin Team today to clarify timelines for all trainings. •It is also suggested that Ms. Jones complete the ITS/SIDs course. Ms. Jessica currently meets the Administration requirement of this rule. •In rooms with diaper creams, a charting system is helpful to remember when a permission slip or cream has expired and to assure all parts of the forms are completed. •Each child’s file must contain an annual review and update of their emergency information. It is suggested that the children’s files are also audited to ensure compliance. •All links were shared with the Admin team concerning any off-site trainings they must obtain. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. You may reach my supervisor Ebony Duncan at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 4/22/2026 Number Present: 109 Completed Date: 4/22/2026 Age: From 0 To 6 Total Minutes: 315 Time In: 08:45 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. B. Jones and I shared the reason for the visit and she accompanied me throughout the walk-through of the facility and the outdoor learning environment. Your program currently operates with a Four Star (4) center license. The license was posted, with restrictions to first (1st) shift care, meets enhanced space and enhanced ratios Ownership: The facility owner is CARGAR, LLC with SOSID# 1874637, which is active an current. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All licensed spaces, the kitchen and outdoor learning environments were monitored. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 3/12/26 •Emergency drill was conducted on 3/12/26 •Fire inspection was completed on 1/6/25 •Sanitation inspection was conducted on 4/16/26 and received a Superior classification. •Incident reports were in compliance. •Playground inspections are completed on a daily basis with the same qualifying areas but have not been reported on the DCDEE monthly form. •The EMC has been updated and reviewed. •The EPR manual is TLE branded and all staff are trained in emergency procedures. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serve infant aged children were participating in floor time. Children in the rooms that serve toddler aged children were participating in free play activities, and transitioning to outdoor learning. The children in the rooms that serve younger preschool age children were participating in free learning and transitioning to teacher led circle learning time. The children in the rooms that served older preschool aged children were participating in a mix of activities including workbook learning, letter writing, free play and outdoor learning. Outdoor Learning Environment: The outdoor learning environments were monitored and was in compliance. Staff Records: The staff-training worksheet was completed during the visit and the qualifying letters for staff were verified during the visit. There were four (4) new staff files to review today, and two (2) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: Staff reported there are one hundred and forty one (141) children enrolled in this center. There were one hundred and nine (109( in attendance today. Fifteen (15) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. As a reminder, all emergency information should be updated annually or as changes occur. It is best practice to have everyone on a consistent schedule to ensure this task is always completed on time. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu and allergy listing were posted and for lunch the children were meatballs with a red sauce, whole grain breadsticks, fresh seasonal fruit, milk and a veggie burger option. Nutrition opt out forms were observed and monitored. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do provide transportation. The registration and insurance were up to date and current. All required components were monitored and found in compliance. Eight (8) violations were observed today. The violations are as follows: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed in January of 2025 10A NCAC 09 .0304(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Staff members B.P, and A.L. did not obtain or complete forms for a criminal background check within the required timeline and do not have a valid qualifying letter on file. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff members S.T. and L.C. did not have sixteen (16) hours of orientation documented within the first six (6) weeks. .1101(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Four (4) children's files did not have medical records on file. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Four (4) children's files did not have a completed medical exam or health assessment on file within the timeline. GS110-91(1) 1757 A valid qualification letter was not on file and available to review at the facility.A qualifying letter was not in the staff files for S.T, L.H.C, B.P, and A.L. for review. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff members B.J, L.H.C, L.C, and S.T. did not have a certificate proving completion of the required training. .1102(g) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not contain an acknowledgment receipt of the policy. .0608(b)(1-6) The violations not corrected during the visit must be corrected immediately. On or before 5/6/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The two (2) staff members have fifteen (15) calendar days to obtain a current qualifying letter and criminal background check. This must be completed as soon as possible. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 1293 Matthews, NC 28106 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: • Updated Child Care Rules are located in Section .3200 pertaining to QRIS system, otherwise known as Pathways to Stars are available for review. •The facility is due to begin their QRIS/Pathway STAR rated license process before June of 2028. At a visit date, in the 2027 calendar year, all options will be discussed in detail and a pathway will be chosen. •Today we reviewed the CQI forms to be used for Staff Development moving forward. Technical Assistance •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. Today we discussed that all the requirements were met for this location. There is a second location that is not in operation due to enrollment that does not have to complete this process until the facility is reopened and relicensed. •All staff must have all training hours completed by the end of May 2026, the amount of hours depends on their experience and education. Please take time to enroll staff or encourage staff to enroll in on-going trainings before the end of the month. There will be another visit in which, training hours will be checked for compliance. •Union County Health can assist with any trainings needed by contacting Fran Hoover. Also reach out to The Alliance for Children for training and observation opportunities for staff and for help preparing for the QRIS/Pathways Rated License this year. Child Care Resources can also offer on demand and live trainings. •All staff must be entered into the ABCMS system and as a reminder, when new staff is hired the facility has five (5) days to add the new staff to the facility’s roster. The ABCMS website has a helpful questions page and a 1-800 number for assistance. •Ms. Jones needs to attend the Emergency Preparedness Training, and complete it within the next thirty (30) days. The emergency preparedness binder will need to be completed to remain in compliance with all NC Rules within that timeframe. The EPR plan should be shared with all staff upon hire, annually and when changes occur. •Ms. Jones or a facility representative must attend the Playground Safety training within the next thirty (30) days, to maintain playground compliance. I shared the Playground Inspection form with Ms. Jessica and Ms. Jones. •Ms. Jones should enroll in the BSAC course before the next QRIS/STARS Pathway recertification for the facility. •It is recommended that all staff files are reviewed for accuracy and compliance in a timely manner. All staff should have a record of on-going trainings, health and safety trainings, the first two (2) and six (6) week trainings, Recognizing and Responding to Suspicions of Child Maltreatment in addition to any ITS/SIDs, BSAC, or other specialized trainings. I would also recommend the file review to include all current staff qualifying letters and health/medical information. The Staff and Training worksheet with instructions was shared with the Admin Team today to clarify timelines for all trainings. •It is also suggested that Ms. Jones complete the ITS/SIDs course. Ms. Jessica currently meets the Administration requirement of this rule. •In rooms with diaper creams, a charting system is helpful to remember when a permission slip or cream has expired and to assure all parts of the forms are completed. •Each child’s file must contain an annual review and update of their emergency information. It is suggested that the children’s files are also audited to ensure compliance. •All links were shared with the Admin team concerning any off-site trainings they must obtain. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. You may reach my supervisor Ebony Duncan at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 4/22/2026 Number Present: 109 Completed Date: 4/22/2026 Age: From 0 To 6 Total Minutes: 315 Time In: 08:45 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. B. Jones and I shared the reason for the visit and she accompanied me throughout the walk-through of the facility and the outdoor learning environment. Your program currently operates with a Four Star (4) center license. The license was posted, with restrictions to first (1st) shift care, meets enhanced space and enhanced ratios Ownership: The facility owner is CARGAR, LLC with SOSID# 1874637, which is active an current. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All licensed spaces, the kitchen and outdoor learning environments were monitored. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 3/12/26 •Emergency drill was conducted on 3/12/26 •Fire inspection was completed on 1/6/25 •Sanitation inspection was conducted on 4/16/26 and received a Superior classification. •Incident reports were in compliance. •Playground inspections are completed on a daily basis with the same qualifying areas but have not been reported on the DCDEE monthly form. •The EMC has been updated and reviewed. •The EPR manual is TLE branded and all staff are trained in emergency procedures. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serve infant aged children were participating in floor time. Children in the rooms that serve toddler aged children were participating in free play activities, and transitioning to outdoor learning. The children in the rooms that serve younger preschool age children were participating in free learning and transitioning to teacher led circle learning time. The children in the rooms that served older preschool aged children were participating in a mix of activities including workbook learning, letter writing, free play and outdoor learning. Outdoor Learning Environment: The outdoor learning environments were monitored and was in compliance. Staff Records: The staff-training worksheet was completed during the visit and the qualifying letters for staff were verified during the visit. There were four (4) new staff files to review today, and two (2) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: Staff reported there are one hundred and forty one (141) children enrolled in this center. There were one hundred and nine (109( in attendance today. Fifteen (15) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. As a reminder, all emergency information should be updated annually or as changes occur. It is best practice to have everyone on a consistent schedule to ensure this task is always completed on time. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu and allergy listing were posted and for lunch the children were meatballs with a red sauce, whole grain breadsticks, fresh seasonal fruit, milk and a veggie burger option. Nutrition opt out forms were observed and monitored. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do provide transportation. The registration and insurance were up to date and current. All required components were monitored and found in compliance. Eight (8) violations were observed today. The violations are as follows: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed in January of 2025 10A NCAC 09 .0304(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Staff members B.P, and A.L. did not obtain or complete forms for a criminal background check within the required timeline and do not have a valid qualifying letter on file. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff members S.T. and L.C. did not have sixteen (16) hours of orientation documented within the first six (6) weeks. .1101(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Four (4) children's files did not have medical records on file. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Four (4) children's files did not have a completed medical exam or health assessment on file within the timeline. GS110-91(1) 1757 A valid qualification letter was not on file and available to review at the facility.A qualifying letter was not in the staff files for S.T, L.H.C, B.P, and A.L. for review. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff members B.J, L.H.C, L.C, and S.T. did not have a certificate proving completion of the required training. .1102(g) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not contain an acknowledgment receipt of the policy. .0608(b)(1-6) The violations not corrected during the visit must be corrected immediately. On or before 5/6/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The two (2) staff members have fifteen (15) calendar days to obtain a current qualifying letter and criminal background check. This must be completed as soon as possible. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 1293 Matthews, NC 28106 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: • Updated Child Care Rules are located in Section .3200 pertaining to QRIS system, otherwise known as Pathways to Stars are available for review. •The facility is due to begin their QRIS/Pathway STAR rated license process before June of 2028. At a visit date, in the 2027 calendar year, all options will be discussed in detail and a pathway will be chosen. •Today we reviewed the CQI forms to be used for Staff Development moving forward. Technical Assistance •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. Today we discussed that all the requirements were met for this location. There is a second location that is not in operation due to enrollment that does not have to complete this process until the facility is reopened and relicensed. •All staff must have all training hours completed by the end of May 2026, the amount of hours depends on their experience and education. Please take time to enroll staff or encourage staff to enroll in on-going trainings before the end of the month. There will be another visit in which, training hours will be checked for compliance. •Union County Health can assist with any trainings needed by contacting Fran Hoover. Also reach out to The Alliance for Children for training and observation opportunities for staff and for help preparing for the QRIS/Pathways Rated License this year. Child Care Resources can also offer on demand and live trainings. •All staff must be entered into the ABCMS system and as a reminder, when new staff is hired the facility has five (5) days to add the new staff to the facility’s roster. The ABCMS website has a helpful questions page and a 1-800 number for assistance. •Ms. Jones needs to attend the Emergency Preparedness Training, and complete it within the next thirty (30) days. The emergency preparedness binder will need to be completed to remain in compliance with all NC Rules within that timeframe. The EPR plan should be shared with all staff upon hire, annually and when changes occur. •Ms. Jones or a facility representative must attend the Playground Safety training within the next thirty (30) days, to maintain playground compliance. I shared the Playground Inspection form with Ms. Jessica and Ms. Jones. •Ms. Jones should enroll in the BSAC course before the next QRIS/STARS Pathway recertification for the facility. •It is recommended that all staff files are reviewed for accuracy and compliance in a timely manner. All staff should have a record of on-going trainings, health and safety trainings, the first two (2) and six (6) week trainings, Recognizing and Responding to Suspicions of Child Maltreatment in addition to any ITS/SIDs, BSAC, or other specialized trainings. I would also recommend the file review to include all current staff qualifying letters and health/medical information. The Staff and Training worksheet with instructions was shared with the Admin Team today to clarify timelines for all trainings. •It is also suggested that Ms. Jones complete the ITS/SIDs course. Ms. Jessica currently meets the Administration requirement of this rule. •In rooms with diaper creams, a charting system is helpful to remember when a permission slip or cream has expired and to assure all parts of the forms are completed. •Each child’s file must contain an annual review and update of their emergency information. It is suggested that the children’s files are also audited to ensure compliance. •All links were shared with the Admin team concerning any off-site trainings they must obtain. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. You may reach my supervisor Ebony Duncan at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS110-91 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 4/22/2026 Number Present: 109 Completed Date: 4/22/2026 Age: From 0 To 6 Total Minutes: 315 Time In: 08:45 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. B. Jones and I shared the reason for the visit and she accompanied me throughout the walk-through of the facility and the outdoor learning environment. Your program currently operates with a Four Star (4) center license. The license was posted, with restrictions to first (1st) shift care, meets enhanced space and enhanced ratios Ownership: The facility owner is CARGAR, LLC with SOSID# 1874637, which is active an current. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All licensed spaces, the kitchen and outdoor learning environments were monitored. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 3/12/26 •Emergency drill was conducted on 3/12/26 •Fire inspection was completed on 1/6/25 •Sanitation inspection was conducted on 4/16/26 and received a Superior classification. •Incident reports were in compliance. •Playground inspections are completed on a daily basis with the same qualifying areas but have not been reported on the DCDEE monthly form. •The EMC has been updated and reviewed. •The EPR manual is TLE branded and all staff are trained in emergency procedures. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serve infant aged children were participating in floor time. Children in the rooms that serve toddler aged children were participating in free play activities, and transitioning to outdoor learning. The children in the rooms that serve younger preschool age children were participating in free learning and transitioning to teacher led circle learning time. The children in the rooms that served older preschool aged children were participating in a mix of activities including workbook learning, letter writing, free play and outdoor learning. Outdoor Learning Environment: The outdoor learning environments were monitored and was in compliance. Staff Records: The staff-training worksheet was completed during the visit and the qualifying letters for staff were verified during the visit. There were four (4) new staff files to review today, and two (2) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: Staff reported there are one hundred and forty one (141) children enrolled in this center. There were one hundred and nine (109( in attendance today. Fifteen (15) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. As a reminder, all emergency information should be updated annually or as changes occur. It is best practice to have everyone on a consistent schedule to ensure this task is always completed on time. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu and allergy listing were posted and for lunch the children were meatballs with a red sauce, whole grain breadsticks, fresh seasonal fruit, milk and a veggie burger option. Nutrition opt out forms were observed and monitored. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do provide transportation. The registration and insurance were up to date and current. All required components were monitored and found in compliance. Eight (8) violations were observed today. The violations are as follows: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed in January of 2025 10A NCAC 09 .0304(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Staff members B.P, and A.L. did not obtain or complete forms for a criminal background check within the required timeline and do not have a valid qualifying letter on file. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff members S.T. and L.C. did not have sixteen (16) hours of orientation documented within the first six (6) weeks. .1101(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Four (4) children's files did not have medical records on file. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Four (4) children's files did not have a completed medical exam or health assessment on file within the timeline. GS110-91(1) 1757 A valid qualification letter was not on file and available to review at the facility.A qualifying letter was not in the staff files for S.T, L.H.C, B.P, and A.L. for review. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff members B.J, L.H.C, L.C, and S.T. did not have a certificate proving completion of the required training. .1102(g) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not contain an acknowledgment receipt of the policy. .0608(b)(1-6) The violations not corrected during the visit must be corrected immediately. On or before 5/6/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The two (2) staff members have fifteen (15) calendar days to obtain a current qualifying letter and criminal background check. This must be completed as soon as possible. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 1293 Matthews, NC 28106 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: • Updated Child Care Rules are located in Section .3200 pertaining to QRIS system, otherwise known as Pathways to Stars are available for review. •The facility is due to begin their QRIS/Pathway STAR rated license process before June of 2028. At a visit date, in the 2027 calendar year, all options will be discussed in detail and a pathway will be chosen. •Today we reviewed the CQI forms to be used for Staff Development moving forward. Technical Assistance •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. Today we discussed that all the requirements were met for this location. There is a second location that is not in operation due to enrollment that does not have to complete this process until the facility is reopened and relicensed. •All staff must have all training hours completed by the end of May 2026, the amount of hours depends on their experience and education. Please take time to enroll staff or encourage staff to enroll in on-going trainings before the end of the month. There will be another visit in which, training hours will be checked for compliance. •Union County Health can assist with any trainings needed by contacting Fran Hoover. Also reach out to The Alliance for Children for training and observation opportunities for staff and for help preparing for the QRIS/Pathways Rated License this year. Child Care Resources can also offer on demand and live trainings. •All staff must be entered into the ABCMS system and as a reminder, when new staff is hired the facility has five (5) days to add the new staff to the facility’s roster. The ABCMS website has a helpful questions page and a 1-800 number for assistance. •Ms. Jones needs to attend the Emergency Preparedness Training, and complete it within the next thirty (30) days. The emergency preparedness binder will need to be completed to remain in compliance with all NC Rules within that timeframe. The EPR plan should be shared with all staff upon hire, annually and when changes occur. •Ms. Jones or a facility representative must attend the Playground Safety training within the next thirty (30) days, to maintain playground compliance. I shared the Playground Inspection form with Ms. Jessica and Ms. Jones. •Ms. Jones should enroll in the BSAC course before the next QRIS/STARS Pathway recertification for the facility. •It is recommended that all staff files are reviewed for accuracy and compliance in a timely manner. All staff should have a record of on-going trainings, health and safety trainings, the first two (2) and six (6) week trainings, Recognizing and Responding to Suspicions of Child Maltreatment in addition to any ITS/SIDs, BSAC, or other specialized trainings. I would also recommend the file review to include all current staff qualifying letters and health/medical information. The Staff and Training worksheet with instructions was shared with the Admin Team today to clarify timelines for all trainings. •It is also suggested that Ms. Jones complete the ITS/SIDs course. Ms. Jessica currently meets the Administration requirement of this rule. •In rooms with diaper creams, a charting system is helpful to remember when a permission slip or cream has expired and to assure all parts of the forms are completed. •Each child’s file must contain an annual review and update of their emergency information. It is suggested that the children’s files are also audited to ensure compliance. •All links were shared with the Admin team concerning any off-site trainings they must obtain. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. You may reach my supervisor Ebony Duncan at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 4/22/2026 Number Present: 109 Completed Date: 4/22/2026 Age: From 0 To 6 Total Minutes: 315 Time In: 08:45 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. B. Jones and I shared the reason for the visit and she accompanied me throughout the walk-through of the facility and the outdoor learning environment. Your program currently operates with a Four Star (4) center license. The license was posted, with restrictions to first (1st) shift care, meets enhanced space and enhanced ratios Ownership: The facility owner is CARGAR, LLC with SOSID# 1874637, which is active an current. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All licensed spaces, the kitchen and outdoor learning environments were monitored. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 3/12/26 •Emergency drill was conducted on 3/12/26 •Fire inspection was completed on 1/6/25 •Sanitation inspection was conducted on 4/16/26 and received a Superior classification. •Incident reports were in compliance. •Playground inspections are completed on a daily basis with the same qualifying areas but have not been reported on the DCDEE monthly form. •The EMC has been updated and reviewed. •The EPR manual is TLE branded and all staff are trained in emergency procedures. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serve infant aged children were participating in floor time. Children in the rooms that serve toddler aged children were participating in free play activities, and transitioning to outdoor learning. The children in the rooms that serve younger preschool age children were participating in free learning and transitioning to teacher led circle learning time. The children in the rooms that served older preschool aged children were participating in a mix of activities including workbook learning, letter writing, free play and outdoor learning. Outdoor Learning Environment: The outdoor learning environments were monitored and was in compliance. Staff Records: The staff-training worksheet was completed during the visit and the qualifying letters for staff were verified during the visit. There were four (4) new staff files to review today, and two (2) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: Staff reported there are one hundred and forty one (141) children enrolled in this center. There were one hundred and nine (109( in attendance today. Fifteen (15) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. As a reminder, all emergency information should be updated annually or as changes occur. It is best practice to have everyone on a consistent schedule to ensure this task is always completed on time. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu and allergy listing were posted and for lunch the children were meatballs with a red sauce, whole grain breadsticks, fresh seasonal fruit, milk and a veggie burger option. Nutrition opt out forms were observed and monitored. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do provide transportation. The registration and insurance were up to date and current. All required components were monitored and found in compliance. Eight (8) violations were observed today. The violations are as follows: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed in January of 2025 10A NCAC 09 .0304(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Staff members B.P, and A.L. did not obtain or complete forms for a criminal background check within the required timeline and do not have a valid qualifying letter on file. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff members S.T. and L.C. did not have sixteen (16) hours of orientation documented within the first six (6) weeks. .1101(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Four (4) children's files did not have medical records on file. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Four (4) children's files did not have a completed medical exam or health assessment on file within the timeline. GS110-91(1) 1757 A valid qualification letter was not on file and available to review at the facility.A qualifying letter was not in the staff files for S.T, L.H.C, B.P, and A.L. for review. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff members B.J, L.H.C, L.C, and S.T. did not have a certificate proving completion of the required training. .1102(g) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not contain an acknowledgment receipt of the policy. .0608(b)(1-6) The violations not corrected during the visit must be corrected immediately. On or before 5/6/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The two (2) staff members have fifteen (15) calendar days to obtain a current qualifying letter and criminal background check. This must be completed as soon as possible. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 1293 Matthews, NC 28106 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: • Updated Child Care Rules are located in Section .3200 pertaining to QRIS system, otherwise known as Pathways to Stars are available for review. •The facility is due to begin their QRIS/Pathway STAR rated license process before June of 2028. At a visit date, in the 2027 calendar year, all options will be discussed in detail and a pathway will be chosen. •Today we reviewed the CQI forms to be used for Staff Development moving forward. Technical Assistance •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. Today we discussed that all the requirements were met for this location. There is a second location that is not in operation due to enrollment that does not have to complete this process until the facility is reopened and relicensed. •All staff must have all training hours completed by the end of May 2026, the amount of hours depends on their experience and education. Please take time to enroll staff or encourage staff to enroll in on-going trainings before the end of the month. There will be another visit in which, training hours will be checked for compliance. •Union County Health can assist with any trainings needed by contacting Fran Hoover. Also reach out to The Alliance for Children for training and observation opportunities for staff and for help preparing for the QRIS/Pathways Rated License this year. Child Care Resources can also offer on demand and live trainings. •All staff must be entered into the ABCMS system and as a reminder, when new staff is hired the facility has five (5) days to add the new staff to the facility’s roster. The ABCMS website has a helpful questions page and a 1-800 number for assistance. •Ms. Jones needs to attend the Emergency Preparedness Training, and complete it within the next thirty (30) days. The emergency preparedness binder will need to be completed to remain in compliance with all NC Rules within that timeframe. The EPR plan should be shared with all staff upon hire, annually and when changes occur. •Ms. Jones or a facility representative must attend the Playground Safety training within the next thirty (30) days, to maintain playground compliance. I shared the Playground Inspection form with Ms. Jessica and Ms. Jones. •Ms. Jones should enroll in the BSAC course before the next QRIS/STARS Pathway recertification for the facility. •It is recommended that all staff files are reviewed for accuracy and compliance in a timely manner. All staff should have a record of on-going trainings, health and safety trainings, the first two (2) and six (6) week trainings, Recognizing and Responding to Suspicions of Child Maltreatment in addition to any ITS/SIDs, BSAC, or other specialized trainings. I would also recommend the file review to include all current staff qualifying letters and health/medical information. The Staff and Training worksheet with instructions was shared with the Admin Team today to clarify timelines for all trainings. •It is also suggested that Ms. Jones complete the ITS/SIDs course. Ms. Jessica currently meets the Administration requirement of this rule. •In rooms with diaper creams, a charting system is helpful to remember when a permission slip or cream has expired and to assure all parts of the forms are completed. •Each child’s file must contain an annual review and update of their emergency information. It is suggested that the children’s files are also audited to ensure compliance. •All links were shared with the Admin team concerning any off-site trainings they must obtain. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. You may reach my supervisor Ebony Duncan at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1801 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: TRACI J. MEYER Operation Type: Center Case Number: 0625-284L Visit Date: 7/2/2025 Number Present: 100 Completed Date: 7/2/2025 Age: From 0 To 9 Total Minutes: 66 Time In: 02:30 PM Time Out: 03:36 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information about case #0625-284L regarding alleged violations of child care requirements. I was met by the Administration staff and shared the reason for my visit, she assisted me through the walk through. The facility holds a one (1) star center license with restrictions to first (1st) shift. It was reported that a child was in the care of three (3)teachers in a preschool aged classroom and her absence was not noticed. The preschool aged child was found in the office area by the Director and was returned to her classroom. Upon speaking with the three (3) teachers in the room when the event occurred, one (1) teacher was working with a child who was dumping toys and having a meltdown, one (1) teacher was working on an art project with the other children in care and the third (3rd) teacher had just entered the room with the child in question. The time the child was unattended is unclear. It was also reported that this child is typically not in their classroom and was brought by the third teacher to help the child calm down. The teachers stated the room was chaotic due to another child’s meltdown. It was reported that a third (3rd) teacher that she entered the classroom around 10:45 and the Director brought the child back to the room within two (2) minutes of noticing the child in the lobby around 10:47 am approximately. The child who left the room opened the door to the classroom, walked down the hall and push open a heavy door to enter the reception area and during my meeting with the Director, we did not notice a door opening or closing. We discussed that staff’s interaction with children while in their care. It was reported that the children in the classroom know how to open the door and leave the classroom. It was also reported that usually teachers are positioned around the room to see the blind spots by the cubby and sensory area. I discussed that children in care are to be supervised at all times and even when a child is a “runner” or can open a door the same level of supervision is required. There were one hundred (100) children in attendance today. The children were observed in transitioning from rest time activities to hand washing to PM snack. Findings: Based on interviews and observations the allegation is confirmed. A follow up visit will be required. One violation is confirmed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child was able to open the door to their classroom, leave the classroom, enter the lobby area where she was for approximately two (2) minutes at which she returned the child to the classroom. The teachers were unaware the child was not in the room. .1801(a)(1-5) On or before 7/15/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. A follow up visit will occur. Technical Assistance Please ensure to review the requirements around supervision to all staff at orientation and frequently in staff meetings and/or on individual basis at annual evaluations to ensure that adequate supervision of children is always taking place. As a reminder, the rules around supervision are: •10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. •Face to Name sheets, electronically or paper version is a good way to keep track of children leaving the room or coming into the room. •There are door knob protectors that can be installed, that are in the fire code compliance, that could be installed to stop children from opening doors. Small alarms are also an option to put on all doors. •In my last visit, I offered suggestions on assisting with children’s different needs in the classrooms, through classroom assistance or trainings. I am repeating the same technical assistance here; o It was reported that a Behavior Specialist from Child Care Resources works with the classroom once, every week or every two weeks. This is a great support to concerns in the classroom and I encouraged the teachers to continue to follow her suggestions and guidance. o I referred the teachers and the director to several videos on www.ncrlap.org for general knowledge of spaces and children using space for play and wwww.naeyc.org for articles about children and self-regulation in the classroom and planning spaces for safe exploration. o I spoke to the team about reaching out to the Autism Society of North Carolina for in person trainings specifically , framing assumptions about challenging behavior, addressing challenging behavior in preschool settings and best practices in instruction for students with autism.\ o I offered a supervision training session at the facilities next staff meeting and to reach out with dates and times in the next week or so for confirmation. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings with you. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-549-0041 or via email at traci.meyer@dhhs.nc.gov Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: TRACI J. MEYER Operation Type: Center Case Number: 0625-284L Visit Date: 7/2/2025 Number Present: 100 Completed Date: 7/2/2025 Age: From 0 To 9 Total Minutes: 66 Time In: 02:30 PM Time Out: 03:36 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information about case #0625-284L regarding alleged violations of child care requirements. I was met by the Administration staff and shared the reason for my visit, she assisted me through the walk through. The facility holds a one (1) star center license with restrictions to first (1st) shift. It was reported that a child was in the care of three (3)teachers in a preschool aged classroom and her absence was not noticed. The preschool aged child was found in the office area by the Director and was returned to her classroom. Upon speaking with the three (3) teachers in the room when the event occurred, one (1) teacher was working with a child who was dumping toys and having a meltdown, one (1) teacher was working on an art project with the other children in care and the third (3rd) teacher had just entered the room with the child in question. The time the child was unattended is unclear. It was also reported that this child is typically not in their classroom and was brought by the third teacher to help the child calm down. The teachers stated the room was chaotic due to another child’s meltdown. It was reported that a third (3rd) teacher that she entered the classroom around 10:45 and the Director brought the child back to the room within two (2) minutes of noticing the child in the lobby around 10:47 am approximately. The child who left the room opened the door to the classroom, walked down the hall and push open a heavy door to enter the reception area and during my meeting with the Director, we did not notice a door opening or closing. We discussed that staff’s interaction with children while in their care. It was reported that the children in the classroom know how to open the door and leave the classroom. It was also reported that usually teachers are positioned around the room to see the blind spots by the cubby and sensory area. I discussed that children in care are to be supervised at all times and even when a child is a “runner” or can open a door the same level of supervision is required. There were one hundred (100) children in attendance today. The children were observed in transitioning from rest time activities to hand washing to PM snack. Findings: Based on interviews and observations the allegation is confirmed. A follow up visit will be required. One violation is confirmed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child was able to open the door to their classroom, leave the classroom, enter the lobby area where she was for approximately two (2) minutes at which she returned the child to the classroom. The teachers were unaware the child was not in the room. .1801(a)(1-5) On or before 7/15/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. A follow up visit will occur. Technical Assistance Please ensure to review the requirements around supervision to all staff at orientation and frequently in staff meetings and/or on individual basis at annual evaluations to ensure that adequate supervision of children is always taking place. As a reminder, the rules around supervision are: •10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. •Face to Name sheets, electronically or paper version is a good way to keep track of children leaving the room or coming into the room. •There are door knob protectors that can be installed, that are in the fire code compliance, that could be installed to stop children from opening doors. Small alarms are also an option to put on all doors. •In my last visit, I offered suggestions on assisting with children’s different needs in the classrooms, through classroom assistance or trainings. I am repeating the same technical assistance here; o It was reported that a Behavior Specialist from Child Care Resources works with the classroom once, every week or every two weeks. This is a great support to concerns in the classroom and I encouraged the teachers to continue to follow her suggestions and guidance. o I referred the teachers and the director to several videos on www.ncrlap.org for general knowledge of spaces and children using space for play and wwww.naeyc.org for articles about children and self-regulation in the classroom and planning spaces for safe exploration. o I spoke to the team about reaching out to the Autism Society of North Carolina for in person trainings specifically , framing assumptions about challenging behavior, addressing challenging behavior in preschool settings and best practices in instruction for students with autism.\ o I offered a supervision training session at the facilities next staff meeting and to reach out with dates and times in the next week or so for confirmation. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings with you. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-549-0041 or via email at traci.meyer@dhhs.nc.gov Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1103 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 5/15/2025 Number Present: 145 Completed Date: 5/15/2025 Age: From 0 To 5 Total Minutes: 328 Time In: 09:08 AM Time Out: 02:36 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Emily S. and I shared the reason for the visit. Ms. E. Peters accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a One (1) Star License and first (1st) shift care and the license was posted. Ownership: The facility owner is CARGAR, LLC with SoSID #: 184637 and is current and active. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All licensed spaces were observed including, indoor learning environments, three (3) outdoor learning environments, the kitchen and both mini-buses. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 4/18/25. •Emergency drill was conducted on 4/16/25. •Fire inspection was completed on 1/6/25. •Sanitation inspection was conducted on 2/27/25 and received a Superior classification. •EPR manual was not updated but corrected during the visit. •Incident logs and sheets were completed and up to date. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children were observed in the room that serves infants to be participating in free play, resting and feeding. Children in the room that serves toddlers were observed to be participating in teacher led story time, and transitions to outdoor learning. Children in the rooms that serve preschool aged children were participating in free play center choice time and theme work for the week. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were two (2) new staff files to review today, and three (3) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: There are one hundred and eighty-nine (189) children enrolled in this center. There were one hundred and forty-five (145) in attendance today. Nineteen (19) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. Medication: All emergency and other medications were reviewed today and were in compliance. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu and allergy listing were posted and for lunch the children were having pasta with marinara, corn, apples and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do provide transportation. The registration and insurance were up to date and all requirements were in compliance. One (1) violation was observed today and it was corrected during the visit. The violation is as follows: Violation Number Comment Rule 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR plan was reviewed by all staff but the review date was not indicated or updated. .0607(d)(8) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: •This facility has reported a STARS assessment has been ordered. •In the meantime, review applicable materials at www.ncrlap.org for help with any rating scale questions. •We discussed the SACERS-U and having more materials for older children in care. There are several on-demand trainings that offer contact hour credit at https://www.ncrlap.org/Resources/Training/Register/?iEventID=817535 and a live Q and A to talk more about the SACERS-U on 5/21/25 at the same website. I also left a NCRLAP materials list for the SACERS-U assessment. Technical Assistance •Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. •According to 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually. o The number of hours required is based on education and experience. The hours required can also be pro-rated based on hours worked by a staff member. A document providing these details was left for your review during today’s visit. •Please keep in mind, that orientation training(s), health and safety training(s) and on-going training(s) may overlap in subject areas but are three (3) different requirements for all staff caring for children. •In the room that serves toddlers, the diaper cream drawer needs to be reviewed to see if repairs need to be made. •When toddler aged children get excited and are “louder” than expected and good technique is for the teacher to lower their voice in stead of raising it. This allows the children to stop, listen and think about what is being said and can encourage them to answer back in a whisper or softer voice. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 5/15/2025 Number Present: 145 Completed Date: 5/15/2025 Age: From 0 To 5 Total Minutes: 328 Time In: 09:08 AM Time Out: 02:36 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Emily S. and I shared the reason for the visit. Ms. E. Peters accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a One (1) Star License and first (1st) shift care and the license was posted. Ownership: The facility owner is CARGAR, LLC with SoSID #: 184637 and is current and active. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All licensed spaces were observed including, indoor learning environments, three (3) outdoor learning environments, the kitchen and both mini-buses. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 4/18/25. •Emergency drill was conducted on 4/16/25. •Fire inspection was completed on 1/6/25. •Sanitation inspection was conducted on 2/27/25 and received a Superior classification. •EPR manual was not updated but corrected during the visit. •Incident logs and sheets were completed and up to date. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children were observed in the room that serves infants to be participating in free play, resting and feeding. Children in the room that serves toddlers were observed to be participating in teacher led story time, and transitions to outdoor learning. Children in the rooms that serve preschool aged children were participating in free play center choice time and theme work for the week. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were two (2) new staff files to review today, and three (3) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: There are one hundred and eighty-nine (189) children enrolled in this center. There were one hundred and forty-five (145) in attendance today. Nineteen (19) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. Medication: All emergency and other medications were reviewed today and were in compliance. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu and allergy listing were posted and for lunch the children were having pasta with marinara, corn, apples and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do provide transportation. The registration and insurance were up to date and all requirements were in compliance. One (1) violation was observed today and it was corrected during the visit. The violation is as follows: Violation Number Comment Rule 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR plan was reviewed by all staff but the review date was not indicated or updated. .0607(d)(8) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: •This facility has reported a STARS assessment has been ordered. •In the meantime, review applicable materials at www.ncrlap.org for help with any rating scale questions. •We discussed the SACERS-U and having more materials for older children in care. There are several on-demand trainings that offer contact hour credit at https://www.ncrlap.org/Resources/Training/Register/?iEventID=817535 and a live Q and A to talk more about the SACERS-U on 5/21/25 at the same website. I also left a NCRLAP materials list for the SACERS-U assessment. Technical Assistance •Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. •According to 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually. o The number of hours required is based on education and experience. The hours required can also be pro-rated based on hours worked by a staff member. A document providing these details was left for your review during today’s visit. •Please keep in mind, that orientation training(s), health and safety training(s) and on-going training(s) may overlap in subject areas but are three (3) different requirements for all staff caring for children. •In the room that serves toddlers, the diaper cream drawer needs to be reviewed to see if repairs need to be made. •When toddler aged children get excited and are “louder” than expected and good technique is for the teacher to lower their voice in stead of raising it. This allows the children to stop, listen and think about what is being said and can encourage them to answer back in a whisper or softer voice. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0901 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: 0824-383L Visit Date: 9/9/2024 Number Present: 102 Completed Date: 9/9/2024 Age: From 0 To 10 Total Minutes: 110 Time In: 03:00 PM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations in the following complaint report case # 0824-383L. The Allegation: The posted menu is not followed. Snacks-meals do no contain all of the required components. Upon arrival, I was greeted by Emily Peters (Assistant Director) and Chinita Woody-Brown Director). I informed them both the reason of my visit, shared the allegations with them and they both were given a chance to respond. Ms. Woody stated that they have been having a few menu changes due to needing to clear out their refrigerator/pantry, but the chef is sure to type up the changes on a “menu change” form and posts the changes on the wall outside of the kitchen. Ms. Woody had to leave, therefore Ms. Peters assisted me with the walkthrough of the center and the rest of the visit. Investigation: During today’s visit, I walked through the center to monitor snack being served in each classroom. The center had a menu posted on the wall outside of the kitchen. The original menu reflected the following for snack: whole grain cheddar crackers, fresh cucumber wheels, water. There was also a “menu change” form attached. The meal I monitored today was a snack that consisted of apple slices, pepperonis, water, with cheese sticks as a vegetarian option. The menu change form was blank for todays snack, therefore the meal served was not posted. Ms. Peters and I reviewed the most recent menus, menu change forms and daily reports. There were a lot of inconsistencies with what was served for meals. On 9/6/24 for breakfast, the menu reflected: yogurt, seasonal fruit and milk. On 9/6/24, there was also a “menu change” form that reflected: yogurt (only) for breakfast. After reviewing the daily reports with Ms. Peters and comparing them to the menus, Ms. Peters stated that it looks like classes are being served different items and/ or the teachers are not documenting the correctly in the app. I interviewed one staff member and the chef. One staff member stated that there have been times were the center has been missing meal components from a meal. The chef stated that there have been menu changes, but he is always sure to update the menu to reflect the changes. Findings: Regarding the allegation that: The posted menu is not followed. This allegation is deemed as substantiated. Regarding the allegation that: Snacks-meals do not contain all of the required components. This allegation is deemed as substantiated. There were two (2) violations cited related to the complaint. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. On 9/5/24 the menu for lunch reflected: whole grain mac cheese, sweet peas & carrots, seasonal fruit salad, milk. The "menu change" form for lunch reflected for lunch: sunbutter wraps, peaches, peas and corn. While monitoring daily reports for lunch on 9/5/24, a childs meal reflected: applesauce, peaches and whole grain rice. 10A NCAC 09 .0901(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The meal I monitored today was a snack that consisted of apple slices, pepperonis, water, with cheese sticks as a vegetarian option. The original menu reflected the following for snack: whole grain cheddar crackers, fresh cucumber wheels, water. The menu change form was blank for todays snack, therefore the meal served was not posted. 10A NCAC 09 .0901(b) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 9/23/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov If you have questions or concerns, please feel free to contact me by email or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0901 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: 0824-383L Visit Date: 9/9/2024 Number Present: 102 Completed Date: 9/9/2024 Age: From 0 To 10 Total Minutes: 110 Time In: 03:00 PM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations in the following complaint report case # 0824-383L. The Allegation: The posted menu is not followed. Snacks-meals do no contain all of the required components. Upon arrival, I was greeted by Emily Peters (Assistant Director) and Chinita Woody-Brown Director). I informed them both the reason of my visit, shared the allegations with them and they both were given a chance to respond. Ms. Woody stated that they have been having a few menu changes due to needing to clear out their refrigerator/pantry, but the chef is sure to type up the changes on a “menu change” form and posts the changes on the wall outside of the kitchen. Ms. Woody had to leave, therefore Ms. Peters assisted me with the walkthrough of the center and the rest of the visit. Investigation: During today’s visit, I walked through the center to monitor snack being served in each classroom. The center had a menu posted on the wall outside of the kitchen. The original menu reflected the following for snack: whole grain cheddar crackers, fresh cucumber wheels, water. There was also a “menu change” form attached. The meal I monitored today was a snack that consisted of apple slices, pepperonis, water, with cheese sticks as a vegetarian option. The menu change form was blank for todays snack, therefore the meal served was not posted. Ms. Peters and I reviewed the most recent menus, menu change forms and daily reports. There were a lot of inconsistencies with what was served for meals. On 9/6/24 for breakfast, the menu reflected: yogurt, seasonal fruit and milk. On 9/6/24, there was also a “menu change” form that reflected: yogurt (only) for breakfast. After reviewing the daily reports with Ms. Peters and comparing them to the menus, Ms. Peters stated that it looks like classes are being served different items and/ or the teachers are not documenting the correctly in the app. I interviewed one staff member and the chef. One staff member stated that there have been times were the center has been missing meal components from a meal. The chef stated that there have been menu changes, but he is always sure to update the menu to reflect the changes. Findings: Regarding the allegation that: The posted menu is not followed. This allegation is deemed as substantiated. Regarding the allegation that: Snacks-meals do not contain all of the required components. This allegation is deemed as substantiated. There were two (2) violations cited related to the complaint. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. On 9/5/24 the menu for lunch reflected: whole grain mac cheese, sweet peas & carrots, seasonal fruit salad, milk. The "menu change" form for lunch reflected for lunch: sunbutter wraps, peaches, peas and corn. While monitoring daily reports for lunch on 9/5/24, a childs meal reflected: applesauce, peaches and whole grain rice. 10A NCAC 09 .0901(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The meal I monitored today was a snack that consisted of apple slices, pepperonis, water, with cheese sticks as a vegetarian option. The original menu reflected the following for snack: whole grain cheddar crackers, fresh cucumber wheels, water. The menu change form was blank for todays snack, therefore the meal served was not posted. 10A NCAC 09 .0901(b) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 9/23/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov If you have questions or concerns, please feel free to contact me by email or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1002 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 145 Completed Date: 5/21/2024 Age: From 0 To 5 Total Minutes: 380 Time In: 08:55 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. E. Peters and I shared the reason for the visit. Ms. Peters accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a one (1) star center license. The license was posted, with restrictions to 1st shift only. Ownership: The facility owner is Cargar LLC SSID# 1874637 and is current and active. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records including the indoor learning classrooms, outdoor learning environments and kitchen. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 5/20/24. •Emergency drill was conducted on 5/6/24. •Fire inspection was completed on 12/20/23. •Playground inspection was completed on 5/11/24. •Sanitation inspection was conducted on 3/13/2024 and received a superior classification. •The EPR plan was reviewed and was in compliance. Please remember to update the forms at least annually or when changes occur. •Incident report(s) and log were reviewed and were current and active and in compliance. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serves infants were participating in self-directed free play and tummy time. Children in the rooms that serves toddlers were participating in teacher led story and song times, diaper changes and independent self-directed play. Children in the room that serves younger preschool age children were participating in self-directed circle choice time and independent learning environments with teacher guidance. In the classrooms, that serve older preschoolers, they were participating in group clean up time, self-directed learning centers, and teacher led activities. In all classrooms, appropriated and nurturing language was observed with an exception. When addressing children in care with needs that are more diverse than other children's needs, it is imperative that the mindset of our teachers is one of acceptance and kindness. All children should be offered an inclusive environment where all learners are included and feel welcome. This can be achieved many ways, and children with different abilities should be included in this overall mindset in a classroom setting. Communicating respectfully with children on their developmental level helps enhance the overall atmosphere of the classroom, and interactions with children in care. In classrooms where children learn differently, consider offering different teaching techniques and be more inclusive with teaching strategies to include all learners. A bonus to this approach is an open and inclusive mind set is a starting point for addressing behavior concerns in the classroom. Outdoor Learning Environment: The outdoor learning observed to be seamless and well executed. environments were monitored and in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were twelve (12) new staff files to review today, and three (3) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. The files were well managed and maintained. Children’s Records: There are one hundred and eight nine (189) children enrolled in this center. There were one hundred and forty five (145) in attendance today. Twenty (20) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. We discussed making sure that all children’s applications are updated as changes occur or at least annually. There were three (3) files monitored that did not have updated forms and this is a violation. Medication: All emergency and other medications were reviewed today. There were three (3) classrooms with expired over the counter medication permission slips and this is a violation. Best practice would be to maintain medication permission slips in the rooms with the medication in addition to the child’s file. Other medications should reflect a measurable amount use for any creams. If the medication expires before the medication permission slip expires, the permission slip should reflect the date of medication expiration. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements and the menu was posted and in compliance. For lunch the menu consisted of ham sandwiches, pickles, apple sauce, and milk with a vegetarian option available. The allergy list was also posted. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported they transport children on two (2) mini-buses and both had current registrations and insurance. On the mini-bus with the license plate ending in 9948 the front passenger tire needs to be replaced as it is not in compliance. There were four (4) violations observed today and two (2) were corrected during the visit. The violations are as follows: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. An infant in room three (3) there was a bottle not dated. 15A NCAC 18A .2804(d) 1123 All vehicles used to transport children were not free of hazards. Vehicles. The mini-bus with the license plate ending in 9948 tire tread was less than 2/3 of an inch. The tire was on the front passenger side of the mini-bus. 10A NCAC 09 .1002(a) 1860 Staff did not provide assistance to each child to ensure good hygiene. In room number ten (10) there was a teacher who was having a conversation with a child who was practicing unsanitary hygiene, and when this was pointed out, she did assist the child with hand-washing. .0806(e) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. There was an over the counter cream permission slip which needed a date correction. There was also an over the counter cream permission slips in rooms eight (8) and eleven (11) that did not have a current non-expired permission slips. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) The violations not corrected during the visit must be corrected immediately. On or before 6/3/24 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 or Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety five (95%) percent at the competition of today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Today we discussed completing the Rated License process. Currently the facility is working on encouraging teachers to complete EDU 119. Once this is completed, please inform your Child Care Consultant and we will begin to look at scheduling a preparation year ERS assessment. In the meantime, we can begin to look at current education levels of administrators and teachers to determine any concerns or areas of improvement. Have all staff update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Have all teachers and staff print out their WORKS letter, so you can see if their education is updated. If any teachers have a BSAC certificate have them upload the certificate into their account. •Access the resources for your upcoming assessment at www.ncrlap.org. There is a great video and handout on "proficient" amount of supplies needed for the assessment process. •Review the materials lists for each classroom. This list is to be used as a resource reminding you of some of the required items to promote quality in programming. •Contact CCRI and The Alliance for Children to have them assist you in providing guidance in preparation for the scales. Technical Assistance: •An updated Summary of the Law is available on the DCDEE website, please print and take down the previous version. •Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. • The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •There is a cabinet door by the diaper changing table in room number eight (#8) which should be looked at and the locked tightened. •Continue to look for classes and videos, to help teachers enhance their interactions with children who are neuro divergent. Allow teachers who display positive and productive language to offer peer to peer shadowing to assist with practical applications in the classrooms. Keep searching for inclusive ideas and teaching strategies for all children and all learning styles. •When emergency medication is on site for use, it is best practice to have the medical administration permission form with the medication for easy access and use. Emergency medication needs permission forms to be updated every six (6) months. Over the counter medication permission forms are updated annually, when the medication expires, or when changes occur. Have the parent/guardian describe a measurable amount of medication (cream or ointment) needed for the child. •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. o DCDEE encourages you to utilize the Clean Classrooms for Children’s program. You can take the pre-enrollment webinars which is available at www.cleanwaterforUSkids.org/carolina then enroll – At www.cleanwaterforUSkids.org/carolina completing the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. Keep mindful that once you evaluate potential hazards and receive results if there are recommendations and/or water mitigation support is needed they will provide direction in how to mitigate and ways to fund said mitigation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you,I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE LEARNING EXPERIENCE Facility ID: 90000524 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 5/21/2024 Number Present: 145 Completed Date: 5/21/2024 Age: From 0 To 5 Total Minutes: 380 Time In: 08:55 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. E. Peters and I shared the reason for the visit. Ms. Peters accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a one (1) star center license. The license was posted, with restrictions to 1st shift only. Ownership: The facility owner is Cargar LLC SSID# 1874637 and is current and active. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records including the indoor learning classrooms, outdoor learning environments and kitchen. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 5/20/24. •Emergency drill was conducted on 5/6/24. •Fire inspection was completed on 12/20/23. •Playground inspection was completed on 5/11/24. •Sanitation inspection was conducted on 3/13/2024 and received a superior classification. •The EPR plan was reviewed and was in compliance. Please remember to update the forms at least annually or when changes occur. •Incident report(s) and log were reviewed and were current and active and in compliance. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serves infants were participating in self-directed free play and tummy time. Children in the rooms that serves toddlers were participating in teacher led story and song times, diaper changes and independent self-directed play. Children in the room that serves younger preschool age children were participating in self-directed circle choice time and independent learning environments with teacher guidance. In the classrooms, that serve older preschoolers, they were participating in group clean up time, self-directed learning centers, and teacher led activities. In all classrooms, appropriated and nurturing language was observed with an exception. When addressing children in care with needs that are more diverse than other children's needs, it is imperative that the mindset of our teachers is one of acceptance and kindness. All children should be offered an inclusive environment where all learners are included and feel welcome. This can be achieved many ways, and children with different abilities should be included in this overall mindset in a classroom setting. Communicating respectfully with children on their developmental level helps enhance the overall atmosphere of the classroom, and interactions with children in care. In classrooms where children learn differently, consider offering different teaching techniques and be more inclusive with teaching strategies to include all learners. A bonus to this approach is an open and inclusive mind set is a starting point for addressing behavior concerns in the classroom. Outdoor Learning Environment: The outdoor learning observed to be seamless and well executed. environments were monitored and in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were twelve (12) new staff files to review today, and three (3) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. The files were well managed and maintained. Children’s Records: There are one hundred and eight nine (189) children enrolled in this center. There were one hundred and forty five (145) in attendance today. Twenty (20) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. We discussed making sure that all children’s applications are updated as changes occur or at least annually. There were three (3) files monitored that did not have updated forms and this is a violation. Medication: All emergency and other medications were reviewed today. There were three (3) classrooms with expired over the counter medication permission slips and this is a violation. Best practice would be to maintain medication permission slips in the rooms with the medication in addition to the child’s file. Other medications should reflect a measurable amount use for any creams. If the medication expires before the medication permission slip expires, the permission slip should reflect the date of medication expiration. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements and the menu was posted and in compliance. For lunch the menu consisted of ham sandwiches, pickles, apple sauce, and milk with a vegetarian option available. The allergy list was also posted. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported they transport children on two (2) mini-buses and both had current registrations and insurance. On the mini-bus with the license plate ending in 9948 the front passenger tire needs to be replaced as it is not in compliance. There were four (4) violations observed today and two (2) were corrected during the visit. The violations are as follows: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. An infant in room three (3) there was a bottle not dated. 15A NCAC 18A .2804(d) 1123 All vehicles used to transport children were not free of hazards. Vehicles. The mini-bus with the license plate ending in 9948 tire tread was less than 2/3 of an inch. The tire was on the front passenger side of the mini-bus. 10A NCAC 09 .1002(a) 1860 Staff did not provide assistance to each child to ensure good hygiene. In room number ten (10) there was a teacher who was having a conversation with a child who was practicing unsanitary hygiene, and when this was pointed out, she did assist the child with hand-washing. .0806(e) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. There was an over the counter cream permission slip which needed a date correction. There was also an over the counter cream permission slips in rooms eight (8) and eleven (11) that did not have a current non-expired permission slips. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) The violations not corrected during the visit must be corrected immediately. On or before 6/3/24 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 or Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety five (95%) percent at the competition of today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Today we discussed completing the Rated License process. Currently the facility is working on encouraging teachers to complete EDU 119. Once this is completed, please inform your Child Care Consultant and we will begin to look at scheduling a preparation year ERS assessment. In the meantime, we can begin to look at current education levels of administrators and teachers to determine any concerns or areas of improvement. Have all staff update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Have all teachers and staff print out their WORKS letter, so you can see if their education is updated. If any teachers have a BSAC certificate have them upload the certificate into their account. •Access the resources for your upcoming assessment at www.ncrlap.org. There is a great video and handout on "proficient" amount of supplies needed for the assessment process. •Review the materials lists for each classroom. This list is to be used as a resource reminding you of some of the required items to promote quality in programming. •Contact CCRI and The Alliance for Children to have them assist you in providing guidance in preparation for the scales. Technical Assistance: •An updated Summary of the Law is available on the DCDEE website, please print and take down the previous version. •Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. • The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •There is a cabinet door by the diaper changing table in room number eight (#8) which should be looked at and the locked tightened. •Continue to look for classes and videos, to help teachers enhance their interactions with children who are neuro divergent. Allow teachers who display positive and productive language to offer peer to peer shadowing to assist with practical applications in the classrooms. Keep searching for inclusive ideas and teaching strategies for all children and all learning styles. •When emergency medication is on site for use, it is best practice to have the medical administration permission form with the medication for easy access and use. Emergency medication needs permission forms to be updated every six (6) months. Over the counter medication permission forms are updated annually, when the medication expires, or when changes occur. Have the parent/guardian describe a measurable amount of medication (cream or ointment) needed for the child. •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. o DCDEE encourages you to utilize the Clean Classrooms for Children’s program. You can take the pre-enrollment webinars which is available at www.cleanwaterforUSkids.org/carolina then enroll – At www.cleanwaterforUSkids.org/carolina completing the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. Keep mindful that once you evaluate potential hazards and receive results if there are recommendations and/or water mitigation support is needed they will provide direction in how to mitigate and ways to fund said mitigation. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you,I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.