10A NCAC 09 .0701 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 7/31/2024 Number Present: 127 Completed Date: 7/31/2024 Age: From 0 To 5 Total Minutes: 378 Time In: 08:56 AM Time Out: 03:14 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. L. Hicks-Fulmore and I shared the reason for the visit. She accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Special Provisional License which was posted with all applicable documentation and restrictions to first (1st) shift care, and meets all enhanced standards. Ownership: The facility owner is Monbarren Featherstone Development, LLC. with SoSID #:1046021 If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. I observed all learning environments, the kitchen, and the outdoor learning environment. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 7/30/24. •Emergency drill was conducted on 4/5/24 and is due before the end of July 2024. •Fire inspection was completed on 4/03/24. As a reminder all passing fire inspections are to be sent to the Child Care Consultant within seven (7) days of completion. •Playground inspection was completed on 7/1/24. •Sanitation inspection was conducted on 6/4/24 and received a Superior classification. •The EPR manual was reviewed and updated on 7/29/24. •The incident reports and log were current and up to date. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the rooms that serve infants were participating in teacher led self-care routines. The rooms that serves toddlers were participating in teacher led circle time, and teacher directed art activities. Both toddler rooms would benefit from more assessable activities and supplies for the children to use while in center time and self-directed play time. In each learning center, three (3) children should be able to play and interact with three (3) different activities simultaneously. The room that serves the younger preschool aged children were participating in self-directed free choice activities and transitioning to outdoor learning time. The classrooms that serves older preschool aged children were participating in a special learning activity brought in by the facility and child-choice free center play time. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were six (6) new staff files to review today, and seven (7) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. The new tracking system with the staff files is working well and there were no concerns since implementing this system. With staff files using the previous system there were violations recorded. There were some staff files where it could be presumed training hours were changed to meet the required amount needed to stay in compliance. Ms. Hicks-Fulmore discussed each file, and the training hours needed to meet compliance and she has already implemented a system to prevent any appearance of changing or doctoring hours to meet compliance. Children’s Records: There are one hundred and fifty six (156) children enrolled in this center. There were one hundred and twenty seven (127) in attendance today. Sixteen (16) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. The children’s files were well maintained and updated recently and a new system in place that is working to keep the files in compliance. Medication: All emergency and other medications were reviewed today and were in compliance. The facility has implemented a new sticker system and chart for all over the counter creams and ointments. We discussed making sure all medical action plans, when using Goddard School branded forms, were exactly the same as DCDEE. We also discussed making sure teachers are aware of each step in the action plan. If a child is to be giving a medication before an injectable, make sure the timeline is known and followed. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The children in the facility bring their own lunches and the facility provides AM and PM snack as well as any food supplements to maintain Meal Pattern Requirements. The menus and allergy lists were posted and AM snack consisted of waffles, and milk. We also had a conversation about "hot" and "cold" lunches and I will follow up with Environmental Health for clarification. Weapons: Your facility reported that they were in of compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported they do not provide transportation. Three (3) violations were observed today and one (1) was corrected during the visit. The violations are as follows: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In the rooms serving preschool age children there was not a current activity plan posted for reference. GS 110-91(12); .0508(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff Member S.T., medical report was not completed within on or before her start date. 10A NCAC 09 .0701(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff members' MC, BA, CC, AH, CB, ST, ET, and EL files did not have a reviewed and signed acknowledgement of the Shaken Baby and Abusive Head Trauma policy before beginning work with children under the age of five (5). .0608(d)(1-4) The violations not corrected during the visit must be corrected immediately. On or before 8/13/2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was eight-eight percent (88%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License •Hold Harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort #1 (number one) are not required to go any further with a rated license assessment unless they want to, and providers in Cohort #2 (number two) do not need to start their preparation year unless they want to. Upon request, a childcare facility may be awarded a star-rated license based on accreditation from a national childhood education accreditation organization provided the facility maintains its accreditation and remains in good standing. •Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Have all staff update their education including certifications. Technical Assistance •Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •All teacher and staff drinks should follow the same nutrition guidelines as we expect the children to follow. •Once Ms. Hicks-Fulmore has reviewed the Emergency Care Plan, she needs to be added as someone who can provide care. •Please remember on medical action plans, and EPR binders a child’s picture should accompany the forms and are to be updated annually or as changes occur. •Information pertaining to children should be updated annually or as changes occur. •As a reminder gross motor activities are an essential part of a child’s full learning experience. I was able to observe gross motor activities in one of the classrooms but it was not on the activity plan. •Toddler aged children need a multitude of activities and learning opportunities in the classroom. This is usually met with toys, structures, and interactions with teachers and each other. The toddler classrooms need more opportunities for this experience to occur. They would benefit from more learning toys and supplies, it is okay for the rooms to be “messy” with toys and games not in the proper place. Children need this opportunity to explore and learn. www.NCRLAP.org has some wonderful videos, hand outs and trainings on their website to enhance language interactions, toddler play time and other good learning tools. •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. o DCDEE encourages you to utilize the Clean Classrooms for Children’s program. You can take the pre-enrollment webinars which is available at www.cleanwaterforUSkids.org/carolina then enroll – At www.cleanwaterforUSkids.org/carolina completing the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. Keep mindful that once you evaluate potential hazards and receive results if there are recommendations and/or water mitigation support is needed they will provide direction in how to mitigate and ways to fund said mitigation. •All facilities who want to be eligible for mitigation must enroll in in Clean Water for Kids by November 1st, 2024. Please enroll as soon as possible if you have not already done so. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 7/31/2024 Number Present: 127 Completed Date: 7/31/2024 Age: From 0 To 5 Total Minutes: 378 Time In: 08:56 AM Time Out: 03:14 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. L. Hicks-Fulmore and I shared the reason for the visit. She accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Special Provisional License which was posted with all applicable documentation and restrictions to first (1st) shift care, and meets all enhanced standards. Ownership: The facility owner is Monbarren Featherstone Development, LLC. with SoSID #:1046021 If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. I observed all learning environments, the kitchen, and the outdoor learning environment. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 7/30/24. •Emergency drill was conducted on 4/5/24 and is due before the end of July 2024. •Fire inspection was completed on 4/03/24. As a reminder all passing fire inspections are to be sent to the Child Care Consultant within seven (7) days of completion. •Playground inspection was completed on 7/1/24. •Sanitation inspection was conducted on 6/4/24 and received a Superior classification. •The EPR manual was reviewed and updated on 7/29/24. •The incident reports and log were current and up to date. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the rooms that serve infants were participating in teacher led self-care routines. The rooms that serves toddlers were participating in teacher led circle time, and teacher directed art activities. Both toddler rooms would benefit from more assessable activities and supplies for the children to use while in center time and self-directed play time. In each learning center, three (3) children should be able to play and interact with three (3) different activities simultaneously. The room that serves the younger preschool aged children were participating in self-directed free choice activities and transitioning to outdoor learning time. The classrooms that serves older preschool aged children were participating in a special learning activity brought in by the facility and child-choice free center play time. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were six (6) new staff files to review today, and seven (7) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. The new tracking system with the staff files is working well and there were no concerns since implementing this system. With staff files using the previous system there were violations recorded. There were some staff files where it could be presumed training hours were changed to meet the required amount needed to stay in compliance. Ms. Hicks-Fulmore discussed each file, and the training hours needed to meet compliance and she has already implemented a system to prevent any appearance of changing or doctoring hours to meet compliance. Children’s Records: There are one hundred and fifty six (156) children enrolled in this center. There were one hundred and twenty seven (127) in attendance today. Sixteen (16) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. The children’s files were well maintained and updated recently and a new system in place that is working to keep the files in compliance. Medication: All emergency and other medications were reviewed today and were in compliance. The facility has implemented a new sticker system and chart for all over the counter creams and ointments. We discussed making sure all medical action plans, when using Goddard School branded forms, were exactly the same as DCDEE. We also discussed making sure teachers are aware of each step in the action plan. If a child is to be giving a medication before an injectable, make sure the timeline is known and followed. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The children in the facility bring their own lunches and the facility provides AM and PM snack as well as any food supplements to maintain Meal Pattern Requirements. The menus and allergy lists were posted and AM snack consisted of waffles, and milk. We also had a conversation about "hot" and "cold" lunches and I will follow up with Environmental Health for clarification. Weapons: Your facility reported that they were in of compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported they do not provide transportation. Three (3) violations were observed today and one (1) was corrected during the visit. The violations are as follows: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In the rooms serving preschool age children there was not a current activity plan posted for reference. GS 110-91(12); .0508(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff Member S.T., medical report was not completed within on or before her start date. 10A NCAC 09 .0701(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff members' MC, BA, CC, AH, CB, ST, ET, and EL files did not have a reviewed and signed acknowledgement of the Shaken Baby and Abusive Head Trauma policy before beginning work with children under the age of five (5). .0608(d)(1-4) The violations not corrected during the visit must be corrected immediately. On or before 8/13/2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was eight-eight percent (88%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License •Hold Harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort #1 (number one) are not required to go any further with a rated license assessment unless they want to, and providers in Cohort #2 (number two) do not need to start their preparation year unless they want to. Upon request, a childcare facility may be awarded a star-rated license based on accreditation from a national childhood education accreditation organization provided the facility maintains its accreditation and remains in good standing. •Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Have all staff update their education including certifications. Technical Assistance •Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •All teacher and staff drinks should follow the same nutrition guidelines as we expect the children to follow. •Once Ms. Hicks-Fulmore has reviewed the Emergency Care Plan, she needs to be added as someone who can provide care. •Please remember on medical action plans, and EPR binders a child’s picture should accompany the forms and are to be updated annually or as changes occur. •Information pertaining to children should be updated annually or as changes occur. •As a reminder gross motor activities are an essential part of a child’s full learning experience. I was able to observe gross motor activities in one of the classrooms but it was not on the activity plan. •Toddler aged children need a multitude of activities and learning opportunities in the classroom. This is usually met with toys, structures, and interactions with teachers and each other. The toddler classrooms need more opportunities for this experience to occur. They would benefit from more learning toys and supplies, it is okay for the rooms to be “messy” with toys and games not in the proper place. Children need this opportunity to explore and learn. www.NCRLAP.org has some wonderful videos, hand outs and trainings on their website to enhance language interactions, toddler play time and other good learning tools. •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. o DCDEE encourages you to utilize the Clean Classrooms for Children’s program. You can take the pre-enrollment webinars which is available at www.cleanwaterforUSkids.org/carolina then enroll – At www.cleanwaterforUSkids.org/carolina completing the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. Keep mindful that once you evaluate potential hazards and receive results if there are recommendations and/or water mitigation support is needed they will provide direction in how to mitigate and ways to fund said mitigation. •All facilities who want to be eligible for mitigation must enroll in in Clean Water for Kids by November 1st, 2024. Please enroll as soon as possible if you have not already done so. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 7/31/2024 Number Present: 127 Completed Date: 7/31/2024 Age: From 0 To 5 Total Minutes: 378 Time In: 08:56 AM Time Out: 03:14 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. L. Hicks-Fulmore and I shared the reason for the visit. She accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Special Provisional License which was posted with all applicable documentation and restrictions to first (1st) shift care, and meets all enhanced standards. Ownership: The facility owner is Monbarren Featherstone Development, LLC. with SoSID #:1046021 If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. I observed all learning environments, the kitchen, and the outdoor learning environment. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 7/30/24. •Emergency drill was conducted on 4/5/24 and is due before the end of July 2024. •Fire inspection was completed on 4/03/24. As a reminder all passing fire inspections are to be sent to the Child Care Consultant within seven (7) days of completion. •Playground inspection was completed on 7/1/24. •Sanitation inspection was conducted on 6/4/24 and received a Superior classification. •The EPR manual was reviewed and updated on 7/29/24. •The incident reports and log were current and up to date. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the rooms that serve infants were participating in teacher led self-care routines. The rooms that serves toddlers were participating in teacher led circle time, and teacher directed art activities. Both toddler rooms would benefit from more assessable activities and supplies for the children to use while in center time and self-directed play time. In each learning center, three (3) children should be able to play and interact with three (3) different activities simultaneously. The room that serves the younger preschool aged children were participating in self-directed free choice activities and transitioning to outdoor learning time. The classrooms that serves older preschool aged children were participating in a special learning activity brought in by the facility and child-choice free center play time. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were six (6) new staff files to review today, and seven (7) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. The new tracking system with the staff files is working well and there were no concerns since implementing this system. With staff files using the previous system there were violations recorded. There were some staff files where it could be presumed training hours were changed to meet the required amount needed to stay in compliance. Ms. Hicks-Fulmore discussed each file, and the training hours needed to meet compliance and she has already implemented a system to prevent any appearance of changing or doctoring hours to meet compliance. Children’s Records: There are one hundred and fifty six (156) children enrolled in this center. There were one hundred and twenty seven (127) in attendance today. Sixteen (16) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. The children’s files were well maintained and updated recently and a new system in place that is working to keep the files in compliance. Medication: All emergency and other medications were reviewed today and were in compliance. The facility has implemented a new sticker system and chart for all over the counter creams and ointments. We discussed making sure all medical action plans, when using Goddard School branded forms, were exactly the same as DCDEE. We also discussed making sure teachers are aware of each step in the action plan. If a child is to be giving a medication before an injectable, make sure the timeline is known and followed. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The children in the facility bring their own lunches and the facility provides AM and PM snack as well as any food supplements to maintain Meal Pattern Requirements. The menus and allergy lists were posted and AM snack consisted of waffles, and milk. We also had a conversation about "hot" and "cold" lunches and I will follow up with Environmental Health for clarification. Weapons: Your facility reported that they were in of compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported they do not provide transportation. Three (3) violations were observed today and one (1) was corrected during the visit. The violations are as follows: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In the rooms serving preschool age children there was not a current activity plan posted for reference. GS 110-91(12); .0508(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff Member S.T., medical report was not completed within on or before her start date. 10A NCAC 09 .0701(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff members' MC, BA, CC, AH, CB, ST, ET, and EL files did not have a reviewed and signed acknowledgement of the Shaken Baby and Abusive Head Trauma policy before beginning work with children under the age of five (5). .0608(d)(1-4) The violations not corrected during the visit must be corrected immediately. On or before 8/13/2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was eight-eight percent (88%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License •Hold Harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort #1 (number one) are not required to go any further with a rated license assessment unless they want to, and providers in Cohort #2 (number two) do not need to start their preparation year unless they want to. Upon request, a childcare facility may be awarded a star-rated license based on accreditation from a national childhood education accreditation organization provided the facility maintains its accreditation and remains in good standing. •Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Have all staff update their education including certifications. Technical Assistance •Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •All teacher and staff drinks should follow the same nutrition guidelines as we expect the children to follow. •Once Ms. Hicks-Fulmore has reviewed the Emergency Care Plan, she needs to be added as someone who can provide care. •Please remember on medical action plans, and EPR binders a child’s picture should accompany the forms and are to be updated annually or as changes occur. •Information pertaining to children should be updated annually or as changes occur. •As a reminder gross motor activities are an essential part of a child’s full learning experience. I was able to observe gross motor activities in one of the classrooms but it was not on the activity plan. •Toddler aged children need a multitude of activities and learning opportunities in the classroom. This is usually met with toys, structures, and interactions with teachers and each other. The toddler classrooms need more opportunities for this experience to occur. They would benefit from more learning toys and supplies, it is okay for the rooms to be “messy” with toys and games not in the proper place. Children need this opportunity to explore and learn. www.NCRLAP.org has some wonderful videos, hand outs and trainings on their website to enhance language interactions, toddler play time and other good learning tools. •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. o DCDEE encourages you to utilize the Clean Classrooms for Children’s program. You can take the pre-enrollment webinars which is available at www.cleanwaterforUSkids.org/carolina then enroll – At www.cleanwaterforUSkids.org/carolina completing the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. Keep mindful that once you evaluate potential hazards and receive results if there are recommendations and/or water mitigation support is needed they will provide direction in how to mitigate and ways to fund said mitigation. •All facilities who want to be eligible for mitigation must enroll in in Clean Water for Kids by November 1st, 2024. Please enroll as soon as possible if you have not already done so. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: LEIGH BROOME Operation Type: Center Case Number: 1023-256A Visit Date: 3/12/2024 Number Present: 136 Completed Date: 3/12/2024 Age: From 0 To 5 Total Minutes: 40 Time In: 10:40 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow-up regarding allegations of violations of child care requirements at this child care facility. The purpose of this unannounced visit was to follow-up and monitor compliance with child care requirements observed/confirmed as violations on 10/10/2023. Sheri Pollard, administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Pollard and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 108 The operator made an effort to falsify information. In March 2023, the administrator sent a correction letter to the child care consultant. The letter stated an employee would not return to work until she received a current qualifying letter. However, the employee was on-site providing care during subsequent visits in August 2023 and October 2023 without a current qualifying letter on file. G.S. 110-91(14) All violations documented above must be corrected immediately. A written, dated, and signed letter of compliance must be submitted to me within one week, by 3/19/2024, describing how and when the violations were corrected and how compliance will be maintained in the future. The letter of compliance should be emailed or mailed to Leigh Broome, Investigations Consultant, leigh.broome@dhhs.nc.gov. You may contact me at Leigh Broome, Investigations Consultant, 704-594-0146, leigh.broome@dhhs.nc.gov or Veronica Grant, South Central Investigations Team Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 3/5/2024 Number Present: 129 Completed Date: 3/5/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 12:30 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced routine visit. Upon arrival I was greeted by Ms. L.. Guarinio I shared the reason for the visit. Ms. C. Pollard assisted me with today’s visit. Your program currently operates with a Five Star License effective 01/19/2018. The license was posted, with restrictions to first shift and meets all enhanced standards. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty six (86%) percent as of the visit today. Ownership: The facility owner is Monbarren Feather Stone Development LLC. SSI # 1046021 which is current and active. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The following items were monitored: Licensing Posted, Permit Restrictions, Staff/Child Ratio, Supervision, Specialized Trainings, Emergency Medical Care Plan, Storage of Hazardous Substances and Storage of Medication, Program Records, and General Safety. The Sanitation Inspection has not occurred since the last visit and remain current. The fire inspection was started on 3/4/2023 and is not in compliance with the Union County Fire Marshall, the facility will correct the failed violations immediately. The Fire Inspection is due in February but has proof the process began before the due date. The following items above were found in compliance. •Last fire drill was conducted on 2/13/2024. •Last Shelter in Place/Lockdown Drill was conducted 1/2/2024. •Last Playground Inspection was conducted on 2/15/2024. The children were observed transition into rest time from free play. All rooms were staffed well. The classroom that serves infants were observed to be participating in tummy time, and free play as well as napping. Program Records: We reviewed all the required records and were in compliance. Staff Records: There are no new staff members since the last visit. We did discuss K.H’s will be completing the qualifying letter process within the week. A.W. has her current qualifying letter on file and was able to be reviewed. C.R. is no longer employed at the facility so no qualifying letter is no longer needed. Medication: Medication was monitored and was in compliance. We did discuss making sure all action/permission forms has been completed fully with valid dates to administer the medication. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. One (1) violation were observed today and it was corrected during visit. The violation is listed below. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the space that serves two (2) year old a child was observed to being playing with a plastic bag holding crayons during rest time. .0604(q) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License •Your facility is in cohort number one (1) with the preparation year from 07/01/2023-6/30/2024 and the assessment year from 7/1/2024 – 6/30/2025. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. We discussed ordering the preparation year assessment this month or in April. I will follow up with Ms. Pollard about a date. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted. • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information). • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Technical Assistance •There is a new Summary of the Law on the DCDEE website that should be posted on the information board. •The NCAEYC annual conference is from September 20th to the 21st. Must be a NACEYC member to attend. •There are new NC Sanitation Laws that have been implemented, please reach out if you have any questions. •Reach out to your local CCRI and Partnership for Children for assistance with the Rated License process. •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894 •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. o DCDEE encourages you to utilize the Clean Classrooms for Children’s program. You can take the pre- enrollment webinars which is available at www.cleanwaterforUSkids.org/carolina then enroll – At www.cleanwaterforUSkids.org/carolina completing the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. Keep mindful that once you evaluate potential hazards and receive results if there are recommendations and/or water mitigation support is needed they will provide direction in how to mitigate and ways to fund said mitigation. We jointly reviewed the visit summary and documentation of my findings and violations with you, and I encouraged you to ask any questions and you stated that you had none. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov to get the latest updates. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: KATHY WILLIS Operation Type: Center Case Number: 0224-102L Visit Date: 2/19/2024 Number Present: 0 Completed Date: 2/21/2024 Age: From 0 To 0 Total Minutes: 190 Time In: 09:00 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to conduct an investigation of a complaint, Case # 0224-102L of violations of child care rules and regulation. Allegations: There is a concern that children are not adequate supervised. This creates an unsafe environment due to the actions of a particular child. During today’s visit I discussed the allegations with the Assistant Administrator the staff in the alleged classroom and during the visit the Administrator arrived, and we reviewed the allegation. Interviews: Interviews were conducted with the staff present who had worked in the classroom that has a child that reportedly has some behavior issues causing disruptions in the classroom. The current lead teacher stated that she has a child in the classroom that has some behavioral issues, but the child has services provided by a therapist in the classroom weekly. The Administrator stated that there was a child in the classroom who has some behavioral issue but that they are working with therapist in order to gain strategies to best meet the needs of the child and equip him with the ability to self-regulate. The Administrator also shared that there was an incident where a teacher walked out and didn’t return from lunch. She stated that since this time this previous staff has been sharing her frustration with her and the center on social media. After all of the interviews I explained to the Administrator that my investigation was in regards to ensuring that supervision and a safe environment was being maintained. I also explained that since no children were present, I could not complete the Complaint to observe the classroom while the child with behavioral issues was present to determine if there was concerns regarding safe environment. Interviews were conducted with the other staff on site. No staff reported that they had any concerns regarding supervision, nor did they report any other concerns. Documents Review: Staffing patterns records and Criminal Records Checks. Upon review of all staff qualifying letters, it was determined that Carolina Grace Ruth and Kioshia Haggins both do not have any letter. Both cannot return until they have a qualifying letter. M Cvijanovic provisional letter is expiring on Thursday 02/22/24. She needs a current qualifying letter prior to working on 02/23/24 to be in compliance. A Watson’s qualifying letter is expired, and she has 14 days to obtain a current qualifying letter or post March 4, 2024, she cannot return until she has a qualifying letter. Video: There was no video system on site therefore no video footage was reviewed. The following items could not be monitored during today’s visit Supervision, Staff/Child Ratios, Adequate and Approved Space, Permit Restrictions, and Safe Environment as there were no children present being it was a Teachers Workday. Based on the interviews and documentation provided there was no evidence supporting the allegation of lack of supervision as it was reported that there are three teachers assigned to this classroom and a therapist that comes once a week. The final determination was unable to be determined as an observation of the children in their classroom will need to be completed to observe the interaction of the child and staff and to determine if the child’s behavior causes an unsafe environment. The following violations were observed during today’s visit. Violation Number Comment Rule 108 The operator made an effort to falsify information. The operator made an effort to falsify information. On March 19, 2024, I spoke with Ms. Pollard, Administrator, to follow-up for a violation cited on February 19, 2024, regarding a criminal background check/qualification letter for KH. In Ms. Pollards correction letter, she stated items completed regarding KH criminal background check. During the conversation, she indicated KH was not working in a classroom with children, but was in the facility doing paperwork. When I asked her to send a statement confirming that, she sent an email that stated she could not send a statement that KH had not been caring for children since February 21, 2024, because KH had in fact been caring for children. G.S. 110-91(14) 1041 Prior to employment a Criminal Background Check was not completed. Two staff persons, K Haggins and C Ruth did not complete the Criminal Background Check and therefore have no qualifying letter on file. G.S. 110-90.2(b) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff, A Watson, had an expired qualification letter. The letter was issued on 10/27/17 and expired on 10/27/2022. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff persons, A Watson, K Haggins and C Ruth did not have a valid qualifying letter on file or available for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance was provided in an effort to encourage the Administrator to evaluate the facilities procedures and have awareness of resources available to her. We discussed the possibility of regularly updating the Supervision of Children procedures to ensure that the policy provides guidelines to safeguard the provision of a safe and secure environment for all children at the Child Care Facility and adequate supervision of all enrolled children is maintained at all times. And review this policy in the regular staff meeting as to refresh all staff of the updated policy. These are a few items to remember when analyzing your policies and procedures regarding supervision: o Supervision means you need to ensure that you are providing adequate supervision of all enrolled children in all aspects of the service’s program ensuring all children are directly and actively supervised by educators employed or engaged by maintaining a duty of care and that all staff have an understanding of the shared legal responsibility and accountability between, and a commitment by, all persons to implement the procedures and practices. o Supervision is an integral part of the care and education of children and requires staff members to make ongoing assessments of the child and the activities in which they are engaged. Active supervision assists in the development of positive relationships between educators, children and their families and informs ongoing assessment and future planning. o Adequate supervision requires teamwork and good communication between educators. o Supervision guidelines as outlined in Caring for Children was discussed where Caregivers/teachers should directly supervise infants, toddlers, and preschoolers by sight and hearing at all times, even when the children are going to sleep, napping or sleeping, are beginning to wake up, or are indoors or outdoors. o Caregivers/teachers should not be on one floor level of the building, while children are on another floor or room. o Ratios should remain the same whether inside or outside. o Caregivers/teachers should regularly count children (name to face on a scheduled basis, at every transition, and whenever leaving one area and arriving at another), going indoors or outdoors, to confirm the safe whereabouts of every child at all times. o Staff must be able to state how many children are in their care at all times. We reviewed the CCRI Health Social Behavioral Services available to you and your program. Submission of the Request for Services will trigger a phone call from one of our Behavior Specialists and an introductory meeting to learn more about your particular need. You may email the completed form directly to Ms. McQuillen via email (jmcquillen@childcareresourcesinc.org), fax (704.376.7865) or mail. I shared that since the child who is having difficulties self-regulating is four years old the family can contact UCPS Exceptional Children’s Program and ask for a free evaluation where they can determine what services could be beneficial to him and start the process of gaining skills in preparation for Elementary School. During the interview none of the teaching staff could tell me what kind of therapist was coming into the classroom or what they were working on. I suggested that there be a sit down with the staff, parents, and administration and that they make a plan for the child that everyone is aware of and to keep a notebook in the classroom that the therapist and the teachers can communicate in asking and answering questions and provided things to work on that would equip the child with the skills needed to self-regulate. In the interim I suggested that as the staff work with all the children in their classroom that they should try these strategies when addressing children with undesirable behaviors: define the problem behavior, location of incident, activity the child was participating in, others involved, possible motivation, strategy and or consequence of behavior and then find strategies to assist the child in self-regulation. Skills to build on are teaching the child to focus on single task, being helpful, expressing feelings, respecting others, healthy social boundaries, sharing, appropriate language, non-disruptive action, building listening skills, problem solving, taking responsibility for actions and negotiation skills, following directions, keeping others safe, keeping stuff safe, and keeping self-safe. I recapped that Child Care facilities are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. In closing I reviewed the visit summary with the Administrator and asked if she had any questions and she stated that at this time she did not. I encouraged her that if she has any questions or concerns to feel free to contact me at Kathy.Willis@dhhs.nc.gov or 704 594 0148. Kathy Twitty Willis, M.Ed. Child Care Consultant – Regulatory Services Section Division of Child Development and Early Education North Carolina Department of Health and Human Services PO Box 192 Mineral Springs, NC 28108 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: KATHY WILLIS Operation Type: Center Case Number: 0224-102L Visit Date: 2/19/2024 Number Present: 0 Completed Date: 2/21/2024 Age: From 0 To 0 Total Minutes: 190 Time In: 09:00 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to conduct an investigation of a complaint, Case # 0224-102L of violations of child care rules and regulation. Allegations: There is a concern that children are not adequate supervised. This creates an unsafe environment due to the actions of a particular child. During today’s visit I discussed the allegations with the Assistant Administrator the staff in the alleged classroom and during the visit the Administrator arrived, and we reviewed the allegation. Interviews: Interviews were conducted with the staff present who had worked in the classroom that has a child that reportedly has some behavior issues causing disruptions in the classroom. The current lead teacher stated that she has a child in the classroom that has some behavioral issues, but the child has services provided by a therapist in the classroom weekly. The Administrator stated that there was a child in the classroom who has some behavioral issue but that they are working with therapist in order to gain strategies to best meet the needs of the child and equip him with the ability to self-regulate. The Administrator also shared that there was an incident where a teacher walked out and didn’t return from lunch. She stated that since this time this previous staff has been sharing her frustration with her and the center on social media. After all of the interviews I explained to the Administrator that my investigation was in regards to ensuring that supervision and a safe environment was being maintained. I also explained that since no children were present, I could not complete the Complaint to observe the classroom while the child with behavioral issues was present to determine if there was concerns regarding safe environment. Interviews were conducted with the other staff on site. No staff reported that they had any concerns regarding supervision, nor did they report any other concerns. Documents Review: Staffing patterns records and Criminal Records Checks. Upon review of all staff qualifying letters, it was determined that Carolina Grace Ruth and Kioshia Haggins both do not have any letter. Both cannot return until they have a qualifying letter. M Cvijanovic provisional letter is expiring on Thursday 02/22/24. She needs a current qualifying letter prior to working on 02/23/24 to be in compliance. A Watson’s qualifying letter is expired, and she has 14 days to obtain a current qualifying letter or post March 4, 2024, she cannot return until she has a qualifying letter. Video: There was no video system on site therefore no video footage was reviewed. The following items could not be monitored during today’s visit Supervision, Staff/Child Ratios, Adequate and Approved Space, Permit Restrictions, and Safe Environment as there were no children present being it was a Teachers Workday. Based on the interviews and documentation provided there was no evidence supporting the allegation of lack of supervision as it was reported that there are three teachers assigned to this classroom and a therapist that comes once a week. The final determination was unable to be determined as an observation of the children in their classroom will need to be completed to observe the interaction of the child and staff and to determine if the child’s behavior causes an unsafe environment. The following violations were observed during today’s visit. Violation Number Comment Rule 108 The operator made an effort to falsify information. The operator made an effort to falsify information. On March 19, 2024, I spoke with Ms. Pollard, Administrator, to follow-up for a violation cited on February 19, 2024, regarding a criminal background check/qualification letter for KH. In Ms. Pollards correction letter, she stated items completed regarding KH criminal background check. During the conversation, she indicated KH was not working in a classroom with children, but was in the facility doing paperwork. When I asked her to send a statement confirming that, she sent an email that stated she could not send a statement that KH had not been caring for children since February 21, 2024, because KH had in fact been caring for children. G.S. 110-91(14) 1041 Prior to employment a Criminal Background Check was not completed. Two staff persons, K Haggins and C Ruth did not complete the Criminal Background Check and therefore have no qualifying letter on file. G.S. 110-90.2(b) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff, A Watson, had an expired qualification letter. The letter was issued on 10/27/17 and expired on 10/27/2022. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff persons, A Watson, K Haggins and C Ruth did not have a valid qualifying letter on file or available for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance was provided in an effort to encourage the Administrator to evaluate the facilities procedures and have awareness of resources available to her. We discussed the possibility of regularly updating the Supervision of Children procedures to ensure that the policy provides guidelines to safeguard the provision of a safe and secure environment for all children at the Child Care Facility and adequate supervision of all enrolled children is maintained at all times. And review this policy in the regular staff meeting as to refresh all staff of the updated policy. These are a few items to remember when analyzing your policies and procedures regarding supervision: o Supervision means you need to ensure that you are providing adequate supervision of all enrolled children in all aspects of the service’s program ensuring all children are directly and actively supervised by educators employed or engaged by maintaining a duty of care and that all staff have an understanding of the shared legal responsibility and accountability between, and a commitment by, all persons to implement the procedures and practices. o Supervision is an integral part of the care and education of children and requires staff members to make ongoing assessments of the child and the activities in which they are engaged. Active supervision assists in the development of positive relationships between educators, children and their families and informs ongoing assessment and future planning. o Adequate supervision requires teamwork and good communication between educators. o Supervision guidelines as outlined in Caring for Children was discussed where Caregivers/teachers should directly supervise infants, toddlers, and preschoolers by sight and hearing at all times, even when the children are going to sleep, napping or sleeping, are beginning to wake up, or are indoors or outdoors. o Caregivers/teachers should not be on one floor level of the building, while children are on another floor or room. o Ratios should remain the same whether inside or outside. o Caregivers/teachers should regularly count children (name to face on a scheduled basis, at every transition, and whenever leaving one area and arriving at another), going indoors or outdoors, to confirm the safe whereabouts of every child at all times. o Staff must be able to state how many children are in their care at all times. We reviewed the CCRI Health Social Behavioral Services available to you and your program. Submission of the Request for Services will trigger a phone call from one of our Behavior Specialists and an introductory meeting to learn more about your particular need. You may email the completed form directly to Ms. McQuillen via email (jmcquillen@childcareresourcesinc.org), fax (704.376.7865) or mail. I shared that since the child who is having difficulties self-regulating is four years old the family can contact UCPS Exceptional Children’s Program and ask for a free evaluation where they can determine what services could be beneficial to him and start the process of gaining skills in preparation for Elementary School. During the interview none of the teaching staff could tell me what kind of therapist was coming into the classroom or what they were working on. I suggested that there be a sit down with the staff, parents, and administration and that they make a plan for the child that everyone is aware of and to keep a notebook in the classroom that the therapist and the teachers can communicate in asking and answering questions and provided things to work on that would equip the child with the skills needed to self-regulate. In the interim I suggested that as the staff work with all the children in their classroom that they should try these strategies when addressing children with undesirable behaviors: define the problem behavior, location of incident, activity the child was participating in, others involved, possible motivation, strategy and or consequence of behavior and then find strategies to assist the child in self-regulation. Skills to build on are teaching the child to focus on single task, being helpful, expressing feelings, respecting others, healthy social boundaries, sharing, appropriate language, non-disruptive action, building listening skills, problem solving, taking responsibility for actions and negotiation skills, following directions, keeping others safe, keeping stuff safe, and keeping self-safe. I recapped that Child Care facilities are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. In closing I reviewed the visit summary with the Administrator and asked if she had any questions and she stated that at this time she did not. I encouraged her that if she has any questions or concerns to feel free to contact me at Kathy.Willis@dhhs.nc.gov or 704 594 0148. Kathy Twitty Willis, M.Ed. Child Care Consultant – Regulatory Services Section Division of Child Development and Early Education North Carolina Department of Health and Human Services PO Box 192 Mineral Springs, NC 28108 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: KATHY WILLIS Operation Type: Center Case Number: 0224-102L Visit Date: 2/19/2024 Number Present: 0 Completed Date: 2/21/2024 Age: From 0 To 0 Total Minutes: 190 Time In: 09:00 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to conduct an investigation of a complaint, Case # 0224-102L of violations of child care rules and regulation. Allegations: There is a concern that children are not adequate supervised. This creates an unsafe environment due to the actions of a particular child. During today’s visit I discussed the allegations with the Assistant Administrator the staff in the alleged classroom and during the visit the Administrator arrived, and we reviewed the allegation. Interviews: Interviews were conducted with the staff present who had worked in the classroom that has a child that reportedly has some behavior issues causing disruptions in the classroom. The current lead teacher stated that she has a child in the classroom that has some behavioral issues, but the child has services provided by a therapist in the classroom weekly. The Administrator stated that there was a child in the classroom who has some behavioral issue but that they are working with therapist in order to gain strategies to best meet the needs of the child and equip him with the ability to self-regulate. The Administrator also shared that there was an incident where a teacher walked out and didn’t return from lunch. She stated that since this time this previous staff has been sharing her frustration with her and the center on social media. After all of the interviews I explained to the Administrator that my investigation was in regards to ensuring that supervision and a safe environment was being maintained. I also explained that since no children were present, I could not complete the Complaint to observe the classroom while the child with behavioral issues was present to determine if there was concerns regarding safe environment. Interviews were conducted with the other staff on site. No staff reported that they had any concerns regarding supervision, nor did they report any other concerns. Documents Review: Staffing patterns records and Criminal Records Checks. Upon review of all staff qualifying letters, it was determined that Carolina Grace Ruth and Kioshia Haggins both do not have any letter. Both cannot return until they have a qualifying letter. M Cvijanovic provisional letter is expiring on Thursday 02/22/24. She needs a current qualifying letter prior to working on 02/23/24 to be in compliance. A Watson’s qualifying letter is expired, and she has 14 days to obtain a current qualifying letter or post March 4, 2024, she cannot return until she has a qualifying letter. Video: There was no video system on site therefore no video footage was reviewed. The following items could not be monitored during today’s visit Supervision, Staff/Child Ratios, Adequate and Approved Space, Permit Restrictions, and Safe Environment as there were no children present being it was a Teachers Workday. Based on the interviews and documentation provided there was no evidence supporting the allegation of lack of supervision as it was reported that there are three teachers assigned to this classroom and a therapist that comes once a week. The final determination was unable to be determined as an observation of the children in their classroom will need to be completed to observe the interaction of the child and staff and to determine if the child’s behavior causes an unsafe environment. The following violations were observed during today’s visit. Violation Number Comment Rule 108 The operator made an effort to falsify information. The operator made an effort to falsify information. On March 19, 2024, I spoke with Ms. Pollard, Administrator, to follow-up for a violation cited on February 19, 2024, regarding a criminal background check/qualification letter for KH. In Ms. Pollards correction letter, she stated items completed regarding KH criminal background check. During the conversation, she indicated KH was not working in a classroom with children, but was in the facility doing paperwork. When I asked her to send a statement confirming that, she sent an email that stated she could not send a statement that KH had not been caring for children since February 21, 2024, because KH had in fact been caring for children. G.S. 110-91(14) 1041 Prior to employment a Criminal Background Check was not completed. Two staff persons, K Haggins and C Ruth did not complete the Criminal Background Check and therefore have no qualifying letter on file. G.S. 110-90.2(b) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff, A Watson, had an expired qualification letter. The letter was issued on 10/27/17 and expired on 10/27/2022. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. Three staff persons, A Watson, K Haggins and C Ruth did not have a valid qualifying letter on file or available for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance was provided in an effort to encourage the Administrator to evaluate the facilities procedures and have awareness of resources available to her. We discussed the possibility of regularly updating the Supervision of Children procedures to ensure that the policy provides guidelines to safeguard the provision of a safe and secure environment for all children at the Child Care Facility and adequate supervision of all enrolled children is maintained at all times. And review this policy in the regular staff meeting as to refresh all staff of the updated policy. These are a few items to remember when analyzing your policies and procedures regarding supervision: o Supervision means you need to ensure that you are providing adequate supervision of all enrolled children in all aspects of the service’s program ensuring all children are directly and actively supervised by educators employed or engaged by maintaining a duty of care and that all staff have an understanding of the shared legal responsibility and accountability between, and a commitment by, all persons to implement the procedures and practices. o Supervision is an integral part of the care and education of children and requires staff members to make ongoing assessments of the child and the activities in which they are engaged. Active supervision assists in the development of positive relationships between educators, children and their families and informs ongoing assessment and future planning. o Adequate supervision requires teamwork and good communication between educators. o Supervision guidelines as outlined in Caring for Children was discussed where Caregivers/teachers should directly supervise infants, toddlers, and preschoolers by sight and hearing at all times, even when the children are going to sleep, napping or sleeping, are beginning to wake up, or are indoors or outdoors. o Caregivers/teachers should not be on one floor level of the building, while children are on another floor or room. o Ratios should remain the same whether inside or outside. o Caregivers/teachers should regularly count children (name to face on a scheduled basis, at every transition, and whenever leaving one area and arriving at another), going indoors or outdoors, to confirm the safe whereabouts of every child at all times. o Staff must be able to state how many children are in their care at all times. We reviewed the CCRI Health Social Behavioral Services available to you and your program. Submission of the Request for Services will trigger a phone call from one of our Behavior Specialists and an introductory meeting to learn more about your particular need. You may email the completed form directly to Ms. McQuillen via email (jmcquillen@childcareresourcesinc.org), fax (704.376.7865) or mail. I shared that since the child who is having difficulties self-regulating is four years old the family can contact UCPS Exceptional Children’s Program and ask for a free evaluation where they can determine what services could be beneficial to him and start the process of gaining skills in preparation for Elementary School. During the interview none of the teaching staff could tell me what kind of therapist was coming into the classroom or what they were working on. I suggested that there be a sit down with the staff, parents, and administration and that they make a plan for the child that everyone is aware of and to keep a notebook in the classroom that the therapist and the teachers can communicate in asking and answering questions and provided things to work on that would equip the child with the skills needed to self-regulate. In the interim I suggested that as the staff work with all the children in their classroom that they should try these strategies when addressing children with undesirable behaviors: define the problem behavior, location of incident, activity the child was participating in, others involved, possible motivation, strategy and or consequence of behavior and then find strategies to assist the child in self-regulation. Skills to build on are teaching the child to focus on single task, being helpful, expressing feelings, respecting others, healthy social boundaries, sharing, appropriate language, non-disruptive action, building listening skills, problem solving, taking responsibility for actions and negotiation skills, following directions, keeping others safe, keeping stuff safe, and keeping self-safe. I recapped that Child Care facilities are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. In closing I reviewed the visit summary with the Administrator and asked if she had any questions and she stated that at this time she did not. I encouraged her that if she has any questions or concerns to feel free to contact me at Kathy.Willis@dhhs.nc.gov or 704 594 0148. Kathy Twitty Willis, M.Ed. Child Care Consultant – Regulatory Services Section Division of Child Development and Early Education North Carolina Department of Health and Human Services PO Box 192 Mineral Springs, NC 28108 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: LEIGH BROOME Operation Type: Center Case Number: 1223-020A Visit Date: 12/5/2023 Number Present: 134 Completed Date: 12/5/2023 Age: From 0 To 5 Total Minutes: 179 Time In: 09:01 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Cherie Pollard, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Pollard and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On December 4, 2023, a staff member failed to ensure a safe environment for children when a bottle warmer was used in close proximity to a group of one-year-olds seated at a table. A child sustained burns to the face, hands and fingers when hot water dripped off of a warmed bottle and hit the child as she sat at the table. The staff member applied ice to the burns as noted on the incident report provided to the parents. 10A NCAC 09 .0601(a) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not observed in the classroom for young one-year-old children for staff reference. A staff member attempted to place ice on burns sustained by a one-year-old child which is not the correct manner to treat a burn. .0802(h) 1041 Prior to employment a Criminal Background Check was not completed. An employee (DM) started employment on August 28,2023 without a completed Criminal Background Check. (repeat from 8/9/2022; 3/2/2023; 10/25/2023) G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one staff member (DM). (This is a repeat violation from 8/9/2022; 3/2/2023; 8/3/2023 and 10/25/2023.) G.S. 110-90.2(b) & (d) & .2703(e) 1810 There was a substantiation of child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week, December 5, 2023, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146 or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: LEIGH BROOME Operation Type: Center Case Number: 1223-020A Visit Date: 12/5/2023 Number Present: 134 Completed Date: 12/5/2023 Age: From 0 To 5 Total Minutes: 179 Time In: 09:01 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Cherie Pollard, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Pollard and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On December 4, 2023, a staff member failed to ensure a safe environment for children when a bottle warmer was used in close proximity to a group of one-year-olds seated at a table. A child sustained burns to the face, hands and fingers when hot water dripped off of a warmed bottle and hit the child as she sat at the table. The staff member applied ice to the burns as noted on the incident report provided to the parents. 10A NCAC 09 .0601(a) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not observed in the classroom for young one-year-old children for staff reference. A staff member attempted to place ice on burns sustained by a one-year-old child which is not the correct manner to treat a burn. .0802(h) 1041 Prior to employment a Criminal Background Check was not completed. An employee (DM) started employment on August 28,2023 without a completed Criminal Background Check. (repeat from 8/9/2022; 3/2/2023; 10/25/2023) G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one staff member (DM). (This is a repeat violation from 8/9/2022; 3/2/2023; 8/3/2023 and 10/25/2023.) G.S. 110-90.2(b) & (d) & .2703(e) 1810 There was a substantiation of child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week, December 5, 2023, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146 or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: LEIGH BROOME Operation Type: Center Case Number: 1223-020A Visit Date: 12/5/2023 Number Present: 134 Completed Date: 12/5/2023 Age: From 0 To 5 Total Minutes: 179 Time In: 09:01 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Cherie Pollard, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Pollard and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On December 4, 2023, a staff member failed to ensure a safe environment for children when a bottle warmer was used in close proximity to a group of one-year-olds seated at a table. A child sustained burns to the face, hands and fingers when hot water dripped off of a warmed bottle and hit the child as she sat at the table. The staff member applied ice to the burns as noted on the incident report provided to the parents. 10A NCAC 09 .0601(a) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not observed in the classroom for young one-year-old children for staff reference. A staff member attempted to place ice on burns sustained by a one-year-old child which is not the correct manner to treat a burn. .0802(h) 1041 Prior to employment a Criminal Background Check was not completed. An employee (DM) started employment on August 28,2023 without a completed Criminal Background Check. (repeat from 8/9/2022; 3/2/2023; 10/25/2023) G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one staff member (DM). (This is a repeat violation from 8/9/2022; 3/2/2023; 8/3/2023 and 10/25/2023.) G.S. 110-90.2(b) & (d) & .2703(e) 1810 There was a substantiation of child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week, December 5, 2023, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146 or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: LEIGH BROOME Operation Type: Center Case Number: 1023-256A Visit Date: 10/25/2023 Number Present: 101 Completed Date: 10/25/2023 Age: From 0 To 5 Total Minutes: 261 Time In: 08:54 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Cherie Pollard, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Pollard and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On multiple occasions, staff members spoke to children with a harsh, raised tone. G.S. 110-91(10) 904 Child was handled roughly. A staff member lifted children up by the arm and wrist, in a jerking motion, to move the children to other locations in the classroom. .1803(a)(1) 1041 Prior to employment a Criminal Background Check was not completed. A staff member (KS) did not have a Criminal Background Check completed prior to beginning to provide care for children. (Repeat from 8/9/2022; 3/2/2023) G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one staff member (KS). (This is a repeat violation from 8/9/2022; 3/2/2023; 8/3/2023.) G.S. 110-90.2(b) & (d) & .2703(e) Violations must be corrected immediately. Within one week, November 1, 2023, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146 or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: LEIGH BROOME Operation Type: Center Case Number: 1023-256A Visit Date: 10/25/2023 Number Present: 101 Completed Date: 10/25/2023 Age: From 0 To 5 Total Minutes: 261 Time In: 08:54 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Cherie Pollard, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Pollard and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On multiple occasions, staff members spoke to children with a harsh, raised tone. G.S. 110-91(10) 904 Child was handled roughly. A staff member lifted children up by the arm and wrist, in a jerking motion, to move the children to other locations in the classroom. .1803(a)(1) 1041 Prior to employment a Criminal Background Check was not completed. A staff member (KS) did not have a Criminal Background Check completed prior to beginning to provide care for children. (Repeat from 8/9/2022; 3/2/2023) G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one staff member (KS). (This is a repeat violation from 8/9/2022; 3/2/2023; 8/3/2023.) G.S. 110-90.2(b) & (d) & .2703(e) Violations must be corrected immediately. Within one week, November 1, 2023, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146 or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: KATHY WILLIS Operation Type: Center Case Number: 0823-436L Visit Date: 9/5/2023 Number Present: 123 Completed Date: 9/5/2023 Age: From 0 To 5 Total Minutes: 196 Time In: 09:29 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to conduct an investigation of a complaint, Case #: 0823-436L of violations of child care rules and regulation. Traci Meyers Carpenter, Child Care Consultant assisted me on today’s visit. Allegations: 1. There are concerns as it relates to inadequate supervision, one incident resulting in a serious injury. 2. There are concerns of staff/child ratios being out of compliance. 3. There are concerns related to sanitation/health related to a broken toilet that overflows in the classroom. 4. There are concerns related to sanitation/health related to an employee smoking in close proximity of the classroom. 5. There are concerns of an unsafe environment on the playground as it relates to fire-ant mounds. 6. There are concerns related to staff qualifications for the providers in the classroom for infants. During today’s visit we discussed the allegations with the Administrator. We discussed the allegations regarding Supervision, Staff/Child Ratios, Sanitation, Safe Environment and the lack of qualification of Staff members. Interviews: Interviews were conducted with the Administrator and all staff on site today. The Administrator reported that, once she realized that the parent was going to complain she had sent an email notifying us of the incident stating: “Some things transpired at the end of last week with an angry parent(s). For the years that Melanie was our state consultant she always told me to proactively let her know when I felt that parents would be calling the state on us out of anger and retaliation for not getting what they would like. So, I feel that one of the parents will be calling you (or anyone) since they are not happy. Also, the decision was made on Friday, August 25th that her childcare would be terminated based on threats that were made to the Administration. She asked the owner to meet with her and they are scheduled to meet on Tuesday. I just wanted to let you know.” She then stated that the allegations she felt stemmed from this situation. We explained that although this may have been the instigator of the complaint that we at DCDEE must investigate each complaint to ensure that the facility is in compliance and that if there is technical assistance that we can provide that will assist them we would do so. She reported that the families were not terminated at this time. She then stated that a child was placed in a rocker with the stability foot not set and that the child did have the seat belt on and rocked forward and hit his head. I had a phone interview with the owner, Susan who stated that she had three sets of parents who were very upset. She stated that they had had some fire ant issues that that she was activity spot treating them without putting chemicals over the entire playground area as she was concerned about the impact that the chemical could have on the children. She also stated that here was a concern about staff child ratios but that the parent was looking at the ratios for a classroom for the youngest child enrolled being under one and that all the children in that classroom were one years of age. She then reported that a child, 11 months old, was in a rocker and that he was placed in the rocker without the safety belt being secured and rocked out of the chair hitting his head on the The five (5) staff that worked with the three (3) families that reported concerns to owner were interviewed. All information received was consistent with the Administrator and the Owners report. During the visit the one child who had the incident file was reviewed. Documents Review: Arrival and Departure times, staffing pattern records, Incident reports, incident log, staff files who serve in infant classroom and child’s file that flipped the infant rocker over. Incident reports: Upon review of the incident reports, it was observed that the child who flipped the infant rocker over had multiple incident reports. Video: The facility doesn’t have video service therefore no review could occur. The following items were monitored during today’s visit Supervision, Staff/Child Ratios, Sanitation, Safe Environment and the Staff Qualifications as well as Adequate and Approved Space, Permit Restrictions. There were one hundred and twenty-three (123) children present and twenty-seven (27) staff present during today’s observation. The children were participating in free play, outdoor gross motor activities, table activities, art, tummy time and some infant feeding all intertwined with language activities. Based on the investigation the following was determined: Supervision was deemed unable to substantiate as the staff could see and/or hear the child as all times. No other supervision concerns were observed during today’s visit. Staff/Child Ratios- During today’s visit all staff child ratios were in compliance and per teacher report there was not an instance where the staff child ratio was not in compliance. There was one reported instance where a parent reported a concern regarding staff child ratio and the Assistant Administrator moved some children without conferring with the teacher who clarified later in the day that the youngest child in the group was one years old and that the two (2) staff present had eleven (11) children present. Based on this information the allegation of Staff-Child ratio was deemed not substantiated. Sanitation – There was a concern regarding employee smoking in close proximity of the classrooms. There was evidence of someone smoking in the closed area in the parking lot between the facility and the next building, but the smoking was occurring off site and therefore not applicable to child care rules and regulations. During today’s visit it was determined that a toilet was broken and that it had a slow drain due to toys being dropped into the drain. The staff in that room as well as the Administrator and the Owner stated that the plumber was called and until the repair could occur the toilet was closed for use. No other sanitation concerns were observed during today’s observation. Safe Environment was deemed unsubstantiated for Outdoor Environment as there were no red ant hills observed. But Safe Environment for indoor Learning Environment was substantiated as the child was placed in the rocker and to be able rock himself over there would have had to have been substantial rocking occurring that was not addressed by caregivers, also the safety bar was not put in place to prevent tipping. Staff Qualifications was deemed substantiated as one staff who was in the classroom during the incident, where the child rocked out of the Fisher-Price Infant-to-Toddler Rocker portable baby rocking chair, did not have the required ITS-SIDS training; one person must have a valid training certificate in the classroom at all times. The following violations were cited during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In Space #1 a child was placed in a rocker and was able to rock himself over. There would have to have substantial rocking occurring which was not addressed by the caregivers as well as the safety bar not put into place to prevent tipping. 10A NCAC 09 .0601(a) 853 Incident logs were not completed and maintained as required. The incident log was not updated to include the incident occurring on 8/16/23 for S.S. .0802(g)(1-6) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. D.F. and K.L. had not completed the ITS-SIDS training and were the only two caregivers present in Space #1. .01102 (f) All violations must be corrected immediately, and a letter or email of compliance must be submitted including the item listing number, how the violation was corrected and how it will be prevented in the future and mailed to me no later than September 19, 2023 I recapped that Child Care facilities are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Technical Assistance was provided in an effort to encourage the Administrator to evaluate the facilities policies and procedures. During the interview with the Administration and the Owner there was a report of the issue with a parent’s concern with a child who bites. We discussed Biting and we provided the below noted resources available to the facility around biting: 1.) Fran Hoover, BSN, RN, CCHC Child Care Health Consultant | Division of Public Health T 980-264-9031 M 980-264-9031 fran.hoover@unioncountync.gov www.unioncountync.gov, has a biting plan that she would be willing to share with you. 2.) Review the information provided in Caring for Children (CFOC) is a collection of national standards that represent the best practices, based on evidence, expertise, and experience, for quality health and safety policies and practices for today's early care and education settings at https://nrckids.org/CFOC 3.) Review the Zero to Three article on Toddler and Biting: https://www.zerotothree.org/resource/toddler-and-biting-finding-the-right-response/ 4.) CCRI Health Social Behavioral Services are available to you and your program. During today’s visit I sent an email with the attached the Request for HSB Services document along with a brochure and flyer about the services. Submission of the Request for Services will trigger a phone call from one of our Behavior Specialists and an introductory meeting to learn more about your particular need. You may email the completed form directly to Ms. McQuillen via email (jmcquillen@childcareresourcesinc.org), fax (704.376.7865) or mail. Although we did not deemed We discussed the possibility of regularly updating the Supervision of Children procedures to ensure that the policy provides guidelines to safeguard the provision of a safe and secure environment for all children at the Child Care Facility and adequate supervision of all enrolled children is maintained at all times. And review this policy in the regular staff meeting as to refresh all staff of the updated policy. These are a few items to remember when analyzing your policies and procedures regarding supervision; although the violation was around safe environment it is imperative that we provide the highest quality of supervisor in all of your classrooms. -Supervision means you need to ensure that you are providing adequate supervision of all enrolled children in all aspects of the service’s program ensuring all children are directly and actively supervised by educators employed or engaged by maintaining a duty of care and that all staff have an understanding of the shared legal responsibility and accountability between, and a commitment by, all persons to implement the procedures and practices. -Supervision is an integral part of the care and education of children and requires staff members to make ongoing assessments of the child and the activities in which they are engaged. Active supervision assists in the development of positive relationships between educators, children and their families and informs ongoing assessment and future planning. -Adequate supervision requires teamwork and good communication between educators. -Supervision guidelines as outlined in Caring for Children was discussed where Caregivers/teachers should directly supervise infants, toddlers, and preschoolers by sight and hearing at all times, even when the children are going to sleep, napping or sleeping, are beginning to wake up, or are indoors or outdoors. - Caregivers/teachers should not be on one floor level of the building, while children are on another floor or room. -Ratios should remain the same whether inside or outside. -Caregivers/teachers should regularly count children (name to face on a scheduled basis, at every transition, and whenever leaving one area and arriving at another), going indoors or outdoors, to confirm the safe whereabouts of every child at all times. -Staff must be able to state how many children are in their care at all times. Based on some substantiation of the allegations an Administrative Action may be recommended after a review of today's visit. In closing we reviewed the visit summary with the Administrator and asked if she had any questions and she stated that at this time she did not. I encouraged her that if she has any questions or concerns to feel free to contact me at Kathy.Willis@dhhs.nc.gov or 704 594 0148. Kathy Twitty Willis, M.Ed. Child Care Consultant Division of Child Development and Early Education North Carolina Department of Health and Human Services PO Box 192 Mineral Springs, NC 28108 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: KATHY WILLIS Operation Type: Center Case Number: 0823-436L Visit Date: 9/5/2023 Number Present: 123 Completed Date: 9/5/2023 Age: From 0 To 5 Total Minutes: 196 Time In: 09:29 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to conduct an investigation of a complaint, Case #: 0823-436L of violations of child care rules and regulation. Traci Meyers Carpenter, Child Care Consultant assisted me on today’s visit. Allegations: 1. There are concerns as it relates to inadequate supervision, one incident resulting in a serious injury. 2. There are concerns of staff/child ratios being out of compliance. 3. There are concerns related to sanitation/health related to a broken toilet that overflows in the classroom. 4. There are concerns related to sanitation/health related to an employee smoking in close proximity of the classroom. 5. There are concerns of an unsafe environment on the playground as it relates to fire-ant mounds. 6. There are concerns related to staff qualifications for the providers in the classroom for infants. During today’s visit we discussed the allegations with the Administrator. We discussed the allegations regarding Supervision, Staff/Child Ratios, Sanitation, Safe Environment and the lack of qualification of Staff members. Interviews: Interviews were conducted with the Administrator and all staff on site today. The Administrator reported that, once she realized that the parent was going to complain she had sent an email notifying us of the incident stating: “Some things transpired at the end of last week with an angry parent(s). For the years that Melanie was our state consultant she always told me to proactively let her know when I felt that parents would be calling the state on us out of anger and retaliation for not getting what they would like. So, I feel that one of the parents will be calling you (or anyone) since they are not happy. Also, the decision was made on Friday, August 25th that her childcare would be terminated based on threats that were made to the Administration. She asked the owner to meet with her and they are scheduled to meet on Tuesday. I just wanted to let you know.” She then stated that the allegations she felt stemmed from this situation. We explained that although this may have been the instigator of the complaint that we at DCDEE must investigate each complaint to ensure that the facility is in compliance and that if there is technical assistance that we can provide that will assist them we would do so. She reported that the families were not terminated at this time. She then stated that a child was placed in a rocker with the stability foot not set and that the child did have the seat belt on and rocked forward and hit his head. I had a phone interview with the owner, Susan who stated that she had three sets of parents who were very upset. She stated that they had had some fire ant issues that that she was activity spot treating them without putting chemicals over the entire playground area as she was concerned about the impact that the chemical could have on the children. She also stated that here was a concern about staff child ratios but that the parent was looking at the ratios for a classroom for the youngest child enrolled being under one and that all the children in that classroom were one years of age. She then reported that a child, 11 months old, was in a rocker and that he was placed in the rocker without the safety belt being secured and rocked out of the chair hitting his head on the The five (5) staff that worked with the three (3) families that reported concerns to owner were interviewed. All information received was consistent with the Administrator and the Owners report. During the visit the one child who had the incident file was reviewed. Documents Review: Arrival and Departure times, staffing pattern records, Incident reports, incident log, staff files who serve in infant classroom and child’s file that flipped the infant rocker over. Incident reports: Upon review of the incident reports, it was observed that the child who flipped the infant rocker over had multiple incident reports. Video: The facility doesn’t have video service therefore no review could occur. The following items were monitored during today’s visit Supervision, Staff/Child Ratios, Sanitation, Safe Environment and the Staff Qualifications as well as Adequate and Approved Space, Permit Restrictions. There were one hundred and twenty-three (123) children present and twenty-seven (27) staff present during today’s observation. The children were participating in free play, outdoor gross motor activities, table activities, art, tummy time and some infant feeding all intertwined with language activities. Based on the investigation the following was determined: Supervision was deemed unable to substantiate as the staff could see and/or hear the child as all times. No other supervision concerns were observed during today’s visit. Staff/Child Ratios- During today’s visit all staff child ratios were in compliance and per teacher report there was not an instance where the staff child ratio was not in compliance. There was one reported instance where a parent reported a concern regarding staff child ratio and the Assistant Administrator moved some children without conferring with the teacher who clarified later in the day that the youngest child in the group was one years old and that the two (2) staff present had eleven (11) children present. Based on this information the allegation of Staff-Child ratio was deemed not substantiated. Sanitation – There was a concern regarding employee smoking in close proximity of the classrooms. There was evidence of someone smoking in the closed area in the parking lot between the facility and the next building, but the smoking was occurring off site and therefore not applicable to child care rules and regulations. During today’s visit it was determined that a toilet was broken and that it had a slow drain due to toys being dropped into the drain. The staff in that room as well as the Administrator and the Owner stated that the plumber was called and until the repair could occur the toilet was closed for use. No other sanitation concerns were observed during today’s observation. Safe Environment was deemed unsubstantiated for Outdoor Environment as there were no red ant hills observed. But Safe Environment for indoor Learning Environment was substantiated as the child was placed in the rocker and to be able rock himself over there would have had to have been substantial rocking occurring that was not addressed by caregivers, also the safety bar was not put in place to prevent tipping. Staff Qualifications was deemed substantiated as one staff who was in the classroom during the incident, where the child rocked out of the Fisher-Price Infant-to-Toddler Rocker portable baby rocking chair, did not have the required ITS-SIDS training; one person must have a valid training certificate in the classroom at all times. The following violations were cited during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In Space #1 a child was placed in a rocker and was able to rock himself over. There would have to have substantial rocking occurring which was not addressed by the caregivers as well as the safety bar not put into place to prevent tipping. 10A NCAC 09 .0601(a) 853 Incident logs were not completed and maintained as required. The incident log was not updated to include the incident occurring on 8/16/23 for S.S. .0802(g)(1-6) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. D.F. and K.L. had not completed the ITS-SIDS training and were the only two caregivers present in Space #1. .01102 (f) All violations must be corrected immediately, and a letter or email of compliance must be submitted including the item listing number, how the violation was corrected and how it will be prevented in the future and mailed to me no later than September 19, 2023 I recapped that Child Care facilities are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Technical Assistance was provided in an effort to encourage the Administrator to evaluate the facilities policies and procedures. During the interview with the Administration and the Owner there was a report of the issue with a parent’s concern with a child who bites. We discussed Biting and we provided the below noted resources available to the facility around biting: 1.) Fran Hoover, BSN, RN, CCHC Child Care Health Consultant | Division of Public Health T 980-264-9031 M 980-264-9031 fran.hoover@unioncountync.gov www.unioncountync.gov, has a biting plan that she would be willing to share with you. 2.) Review the information provided in Caring for Children (CFOC) is a collection of national standards that represent the best practices, based on evidence, expertise, and experience, for quality health and safety policies and practices for today's early care and education settings at https://nrckids.org/CFOC 3.) Review the Zero to Three article on Toddler and Biting: https://www.zerotothree.org/resource/toddler-and-biting-finding-the-right-response/ 4.) CCRI Health Social Behavioral Services are available to you and your program. During today’s visit I sent an email with the attached the Request for HSB Services document along with a brochure and flyer about the services. Submission of the Request for Services will trigger a phone call from one of our Behavior Specialists and an introductory meeting to learn more about your particular need. You may email the completed form directly to Ms. McQuillen via email (jmcquillen@childcareresourcesinc.org), fax (704.376.7865) or mail. Although we did not deemed We discussed the possibility of regularly updating the Supervision of Children procedures to ensure that the policy provides guidelines to safeguard the provision of a safe and secure environment for all children at the Child Care Facility and adequate supervision of all enrolled children is maintained at all times. And review this policy in the regular staff meeting as to refresh all staff of the updated policy. These are a few items to remember when analyzing your policies and procedures regarding supervision; although the violation was around safe environment it is imperative that we provide the highest quality of supervisor in all of your classrooms. -Supervision means you need to ensure that you are providing adequate supervision of all enrolled children in all aspects of the service’s program ensuring all children are directly and actively supervised by educators employed or engaged by maintaining a duty of care and that all staff have an understanding of the shared legal responsibility and accountability between, and a commitment by, all persons to implement the procedures and practices. -Supervision is an integral part of the care and education of children and requires staff members to make ongoing assessments of the child and the activities in which they are engaged. Active supervision assists in the development of positive relationships between educators, children and their families and informs ongoing assessment and future planning. -Adequate supervision requires teamwork and good communication between educators. -Supervision guidelines as outlined in Caring for Children was discussed where Caregivers/teachers should directly supervise infants, toddlers, and preschoolers by sight and hearing at all times, even when the children are going to sleep, napping or sleeping, are beginning to wake up, or are indoors or outdoors. - Caregivers/teachers should not be on one floor level of the building, while children are on another floor or room. -Ratios should remain the same whether inside or outside. -Caregivers/teachers should regularly count children (name to face on a scheduled basis, at every transition, and whenever leaving one area and arriving at another), going indoors or outdoors, to confirm the safe whereabouts of every child at all times. -Staff must be able to state how many children are in their care at all times. Based on some substantiation of the allegations an Administrative Action may be recommended after a review of today's visit. In closing we reviewed the visit summary with the Administrator and asked if she had any questions and she stated that at this time she did not. I encouraged her that if she has any questions or concerns to feel free to contact me at Kathy.Willis@dhhs.nc.gov or 704 594 0148. Kathy Twitty Willis, M.Ed. Child Care Consultant Division of Child Development and Early Education North Carolina Department of Health and Human Services PO Box 192 Mineral Springs, NC 28108 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: KATHY WILLIS Operation Type: Center Case Number: Visit Date: 8/3/2023 Number Present: 134 Completed Date: 8/3/2023 Age: From 0 To 5 Total Minutes: 260 Time In: 09:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my Annual Complaince unannounced visit was to monitor for compliance with applicable childcare requirements. Traci Meyer Carpenter, Child Care Consultant, assisted me with today’s visit. Upon arrival we met with Ms. Cheri Pollard, Executive Administrator, and explained the reason for our visit. We used the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. Ownership: The facility corporate owner is Monbarren Featherstone Development LLC and in the Secretary of State website is listed as current and active as of May 28, 2008. If any changes to the corporation need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: All inspections were completed within the required time frames and are documented on the Annual Complaince worksheet attached to today’s visit. Ms. Pollard accompanied us today on the walk-through of the facility and the outdoor learning environment. Indoor Learning Environment (ILE): Of the nine (9) classrooms all were being used. There was an error in the number on the classroom doors and the number on our diagram. The Administrator asked could this be updated to reflect the correct classroom space numbers. We provided her with a revised floor plan that reflected the corrected numbering of spaces. We observed the children engaged in the following activities: • Transition routines • Group time • Outdoor free play • Art activities • Music activities • Free play in activity areas We have discussed the ongoing concerns that there is limited materials and the suggestion was made to add more classroom materials to enhance the children’s cognitive development. We discussed the facilities need to maintain the same level of program standards that were observed at the previous assessment. This has been discussed at prior visits. A list of sample materials for each age group was emailed to the Administrator during last year’s visit and the resource of CCRI, Jennifer Kappas, was provided again in order for the room arrangement and materials evaluation to be completed in preparation for the upcoming Environmental Rating Scale. Your program is in Cohort One and this is your Prep year; which began 06/27/2023 and will expire 06/30/24. If your program wishes to participate in the Voluntary Rated License your program will begin the application process in July 2024 with your scales being ordered in late July/Early August 2024. We discussed the resources on NCRLAP.org and discussed the possible resources for quiet or new staff (Language for Learners). For all staff working in classrooms for children for 30 months to 5 years of age I encouraged that the staff to search for pictures of learning centers including art, language and creative dramatics to glean new ideas of improvements to their center areas. For the classrooms that was serving children ages 24 to 36 months I encouraged them to keep mindful of the ages of the children and if there half or more half of the children enrolled 30 months or older that the classroom would be accessed as a preschool classroom and would require the centers and that there are three (3) activities that three (3) children can play with simultaneous or independently. Repeat Violations: We discussed that today there were five repeat violations that have been cited in the past year and will be cited again today. We want to remind you that if these violations are again, it could be considered a pattern of non-compliance. When a facility has a pattern on non-compliance then an Administrative Action may be issued to provide required steps that would ensure that the facility maintains compliance at all times. During the visit a child was heard crying very loudly. Ms. Cherie came into the office with the child and the child stated that she was crying because Ms. Aretha was going to call her mommy. Ms. Cherie asked why she said she was going to call her Mommy. She said because I have been bad. Ms. Cherie then processed with the child the situation that led to her becoming upset and then they identify ways to remedy the situation. Ms. Cherie then accompanied the child to discuss with the staff person the situation. Upon return Ms. Cherie return she stated that Ms. Aretha did not say that she was bad, nor that she was going to talk with her mom. Since I didn’t hear the incident, I provided technical assistance. I encouraged Ms. Cherie to have Ms. Aretha obtain some additional training in Guidance. I also encouraged her to utilize the resources on NCRLAP.org especially Language for Learners. Outdoor Learning Environment (OLE): The outdoor learning environment was monitored, both the Infant/Toddler and Two OLE and the Preschool OLE, with no safety concerns observed. The children were playing in this area enhancing their social and gross motor skills. Transportation: The Administrator stated that currently they do not currently provide transportation. I explained that if they do wish to provide transportation in the future, they must contact me in order to have the vehicle monitored and as a courtesy have a review of the Child Care Transportation requirements. Staff Records: The Staff and Training Worksheets were completed for all staff. All new staff files were reviewed and a random sample of at least ten percent of existing staff files were reviewed. Please see the staff/training worksheet to determine which files. One staff, Marybeth Muttillo, did not have a valid qualification letter on file. The qualification letter reviewed had an expiration date of 07/31/22. We explained that the staff would have 15 days to obtain a valid qualifying letter and if she doesn't have it within the time frame she cannot be on site until she obtains one past that date. Children Records: A random sample of ten percent of files were selected to review. All children with, or that required, a Medical Plan of Care files were reviewed. Program Records: We reviewed all the required records. We observed the Summary of the Child Care Law poster (the updated summary dated January 2021 was posted today), Monthly Fire Drill Log & Quarterly Shelter-in-place/Lock down drill Log, Safe Pick-up, and Delivery Procedures that are the same as what is in the facility handbook, Emergency Medical Care Plan (with all staff listed who preform listed duties), Emergency Phone Numbers (recommended – by telephone). Weekly menu for snacks posted where it can be seen by parents and food preparation staff, Tobacco Free Environment/Campus restriction poster/sticker posted at main entrance. We reminded you that if there is only ever one staff person left on site the emergency contact person for this situation information must be posted on the parent board. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements for snacks but not for lunches as they do not supplement food at this time. They had parents complete the OPT out form where they thought that they didn’t have to supplement but on the document is clearly states that if there is participation in the opt out option then the parent has to provide all meals, snacks and drinks. We discussed milk substitutes and discussed the sanitation requirements for service and storage. The menu was reviewed, and it met the meal pattern requirements. EPR: The Emergency Preparedness Response plan had been updated on 08/09/22 and all records were available for review. The Ready to Go Binder had all applicable records. I suggested that on the staff and children documents it would be best practice to add pictures so that in case of emergency the children and staff can be identified. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. The following violations were observed during today's visit. Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In classrooms serving children ages 3 years old and up there were three of the six classrooms that did not have sufficient materials for 3 activities to be utilized at the same time. -Space 4: Creative Dramatics, Art and Language - Space 5: Creative Dramatics, Language -Space 7: Language, Creative Dramatics. This is a repeat violation. .0510(d)(1) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Of the staff files reviewed, see Staff and Training Worksheet, none of the files reviewed had documented a review of the EMC (Emergency Preparedness Plan). 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The staff files reviewed, see staff and training worksheets, there were missing annual health questionnaires for staff. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One staff, KS, did not have a valid qualifying letter on site nor had she completed the Criminal Background check process prior to providing care for children. She was on site during today's visit caring for children in Space 7. G.S. 110-90.2(b) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of three years for the date of issuance). One staff member, MM, did not have a valid qualification letter on file. The qualification letter reviewed had an expiration date of 07/31/22. Per Administrators report she had not submitted any required documents to have a valid qualification letter. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Of the staff files reviewed, see Staff and Training Worksheet, none of the files reviewed had documented orientation therefore the amount of orientation was unable to be verified. This is a repeat violation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Of the staff files reviewed, see Staff and Training Worksheet, the following staff, KT, SP, did not have a current certification in First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Of the staff files reviewed, see Staff and Training Worksheet, the following staff, KT, SP, did not have a current certification in CPR. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Of the staff files reviewed, see Staff and Training Worksheet, the following staff none of the files reviewed had documented orientation within the first two weeks of employment was unable to be verified. This is a repeat violation. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Of the staff files reviewed, see Staff and Training Worksheet, all staff were missing proof of review of the personnel and operational policies. This is a repeat violation. 10A NCAC 09 .0514(g) 1757 A valid qualification letter was not on file and available to review at the facility. Two staff members, KS and MM did not have a valid qualification letter on file. One qualification letter reviewed had an expiration date of 07/31/22 (MM) and there was no qualification letter for KS. This is a repeat violation. G.S. 110-90.2(b) & (d) & .2703(e) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. Of the staff files reviewed, see Staff and Training Worksheet, none of the files reviewed had documented where a review of the policy therefore this was unable to be verified. .0608 (d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Of the staff files reviewed, see the staff and training worksheet, one staff file did not have a signed statement the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was reviewed with them. .0608(d)(1-4) Today the violations, that were not corrected during the visit, must be corrected immediately. You must submit a correction email or letter to me no later than August 17, 2023. Please note in this documentation you will need to provide specifics the “what, when, and where” of the corrective actions you have taken and how you will prevent reoccurrence. In the correction documentation (email or letter) please include the facility name, id number, date of the visit, date of the corrections and your signature (electronic is acceptable). I also need the fully completed copy of the Staff and Training worksheet with all staff included in this submission. Keep mindful that violations must be corrected immediately, and it is best practice to submit the correction letter as soon as possible. Waiting until the above noted date could result in the scheduling of a return visit to verify that the violations have been corrected. Compliance History: North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Prior to today's visit the facility was 83%. Today's visit may impact the compliance history. Other resources that were provided were: ~ Rated License Assessment The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. Some preparation year ideas to consider related specifically to the program standards component of the Star Rated License are: Review Suggestions -First and foremost, approach this as a learning process. There will always be things to work on, but make sure to acknowledge areas of strength along the way, communicate with others, ask questions, and be open to new or different ideas especially those related to room arrangement. -Always remember that you know the children and families and the program’s culture, current situations, priorities, and challenges. When considering the requirements, use your own expertise when deciding how best to focus time and energy. -Be familiar with the NC Child Care Law and Rules that apply to your program. -Review the ECERS-R, ITERS-R, SACERS-U, and/or FCCERS-R for your setting. -Look for assessment related resources at ncrlap.org -Have copies of the rating scales applicable to the age groups your program serves. -Seek out webinars and/or in-person trainings related to topics of interest. -Check out various provider resources and download NC's Foundations for Early -Learning and Development at DCDEE's website: ncchildcare.ncdhhs.gov -Start a self-study process to become more familiar with the ERS or priority areas relevant to your program. -Brainstorm and collaborate with others about questions or current challenges you would like to address. -Share your ideas and needs with others that can help with resources of various types -Get your questions answered by contacting your local CCR&R or Partnership for Children, NCRLAP, or your program's DCDEE consultant depending on the topic areas. -Talk with your consultant about completing a prep year ERS assessment to get more information about current situations at your program. -Use staff meetings to discuss topics related to the Environment Rating Scales or other quality initiatives. For example, if transitions are challenging, ask everyone to share what strategies help, or which transitions take longer and why? -Support and encourage staff during a self-study process. Connect them with resources at ncrlap.org including contact hour earning webinars and Thinking More worksheets for every rating scale. Engage to brainstorm, offer support and clarification, and set goals to help everyone become more familiar and confident with the assessment process. Allocate resources so they can focus on self-study as part of the workday. Please review email that was sent to you on 07/10/23 for a list of resources for your staff to review related to the applicable assessments. At the close of the visit, we asked the Administration if there were any questions or concerns, and it was stated that at this time there were not. I shared if any questions or concerns arose or if assistance was needed to please feel free to contact me at (704) 594-0148 or kathy.willis@dhhs.nc.gov. Kathy Twitty Willis M.Ed. Child Care Consultant NCDHHS Division of Child Development and Early Education Regulatory Services Section PO Box 192 Mineral Springs NC 28108-0192 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0802 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: KATHY WILLIS Operation Type: Center Case Number: Visit Date: 8/3/2023 Number Present: 134 Completed Date: 8/3/2023 Age: From 0 To 5 Total Minutes: 260 Time In: 09:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my Annual Complaince unannounced visit was to monitor for compliance with applicable childcare requirements. Traci Meyer Carpenter, Child Care Consultant, assisted me with today’s visit. Upon arrival we met with Ms. Cheri Pollard, Executive Administrator, and explained the reason for our visit. We used the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. Ownership: The facility corporate owner is Monbarren Featherstone Development LLC and in the Secretary of State website is listed as current and active as of May 28, 2008. If any changes to the corporation need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: All inspections were completed within the required time frames and are documented on the Annual Complaince worksheet attached to today’s visit. Ms. Pollard accompanied us today on the walk-through of the facility and the outdoor learning environment. Indoor Learning Environment (ILE): Of the nine (9) classrooms all were being used. There was an error in the number on the classroom doors and the number on our diagram. The Administrator asked could this be updated to reflect the correct classroom space numbers. We provided her with a revised floor plan that reflected the corrected numbering of spaces. We observed the children engaged in the following activities: • Transition routines • Group time • Outdoor free play • Art activities • Music activities • Free play in activity areas We have discussed the ongoing concerns that there is limited materials and the suggestion was made to add more classroom materials to enhance the children’s cognitive development. We discussed the facilities need to maintain the same level of program standards that were observed at the previous assessment. This has been discussed at prior visits. A list of sample materials for each age group was emailed to the Administrator during last year’s visit and the resource of CCRI, Jennifer Kappas, was provided again in order for the room arrangement and materials evaluation to be completed in preparation for the upcoming Environmental Rating Scale. Your program is in Cohort One and this is your Prep year; which began 06/27/2023 and will expire 06/30/24. If your program wishes to participate in the Voluntary Rated License your program will begin the application process in July 2024 with your scales being ordered in late July/Early August 2024. We discussed the resources on NCRLAP.org and discussed the possible resources for quiet or new staff (Language for Learners). For all staff working in classrooms for children for 30 months to 5 years of age I encouraged that the staff to search for pictures of learning centers including art, language and creative dramatics to glean new ideas of improvements to their center areas. For the classrooms that was serving children ages 24 to 36 months I encouraged them to keep mindful of the ages of the children and if there half or more half of the children enrolled 30 months or older that the classroom would be accessed as a preschool classroom and would require the centers and that there are three (3) activities that three (3) children can play with simultaneous or independently. Repeat Violations: We discussed that today there were five repeat violations that have been cited in the past year and will be cited again today. We want to remind you that if these violations are again, it could be considered a pattern of non-compliance. When a facility has a pattern on non-compliance then an Administrative Action may be issued to provide required steps that would ensure that the facility maintains compliance at all times. During the visit a child was heard crying very loudly. Ms. Cherie came into the office with the child and the child stated that she was crying because Ms. Aretha was going to call her mommy. Ms. Cherie asked why she said she was going to call her Mommy. She said because I have been bad. Ms. Cherie then processed with the child the situation that led to her becoming upset and then they identify ways to remedy the situation. Ms. Cherie then accompanied the child to discuss with the staff person the situation. Upon return Ms. Cherie return she stated that Ms. Aretha did not say that she was bad, nor that she was going to talk with her mom. Since I didn’t hear the incident, I provided technical assistance. I encouraged Ms. Cherie to have Ms. Aretha obtain some additional training in Guidance. I also encouraged her to utilize the resources on NCRLAP.org especially Language for Learners. Outdoor Learning Environment (OLE): The outdoor learning environment was monitored, both the Infant/Toddler and Two OLE and the Preschool OLE, with no safety concerns observed. The children were playing in this area enhancing their social and gross motor skills. Transportation: The Administrator stated that currently they do not currently provide transportation. I explained that if they do wish to provide transportation in the future, they must contact me in order to have the vehicle monitored and as a courtesy have a review of the Child Care Transportation requirements. Staff Records: The Staff and Training Worksheets were completed for all staff. All new staff files were reviewed and a random sample of at least ten percent of existing staff files were reviewed. Please see the staff/training worksheet to determine which files. One staff, Marybeth Muttillo, did not have a valid qualification letter on file. The qualification letter reviewed had an expiration date of 07/31/22. We explained that the staff would have 15 days to obtain a valid qualifying letter and if she doesn't have it within the time frame she cannot be on site until she obtains one past that date. Children Records: A random sample of ten percent of files were selected to review. All children with, or that required, a Medical Plan of Care files were reviewed. Program Records: We reviewed all the required records. We observed the Summary of the Child Care Law poster (the updated summary dated January 2021 was posted today), Monthly Fire Drill Log & Quarterly Shelter-in-place/Lock down drill Log, Safe Pick-up, and Delivery Procedures that are the same as what is in the facility handbook, Emergency Medical Care Plan (with all staff listed who preform listed duties), Emergency Phone Numbers (recommended – by telephone). Weekly menu for snacks posted where it can be seen by parents and food preparation staff, Tobacco Free Environment/Campus restriction poster/sticker posted at main entrance. We reminded you that if there is only ever one staff person left on site the emergency contact person for this situation information must be posted on the parent board. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements for snacks but not for lunches as they do not supplement food at this time. They had parents complete the OPT out form where they thought that they didn’t have to supplement but on the document is clearly states that if there is participation in the opt out option then the parent has to provide all meals, snacks and drinks. We discussed milk substitutes and discussed the sanitation requirements for service and storage. The menu was reviewed, and it met the meal pattern requirements. EPR: The Emergency Preparedness Response plan had been updated on 08/09/22 and all records were available for review. The Ready to Go Binder had all applicable records. I suggested that on the staff and children documents it would be best practice to add pictures so that in case of emergency the children and staff can be identified. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. The following violations were observed during today's visit. Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In classrooms serving children ages 3 years old and up there were three of the six classrooms that did not have sufficient materials for 3 activities to be utilized at the same time. -Space 4: Creative Dramatics, Art and Language - Space 5: Creative Dramatics, Language -Space 7: Language, Creative Dramatics. This is a repeat violation. .0510(d)(1) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Of the staff files reviewed, see Staff and Training Worksheet, none of the files reviewed had documented a review of the EMC (Emergency Preparedness Plan). 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The staff files reviewed, see staff and training worksheets, there were missing annual health questionnaires for staff. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One staff, KS, did not have a valid qualifying letter on site nor had she completed the Criminal Background check process prior to providing care for children. She was on site during today's visit caring for children in Space 7. G.S. 110-90.2(b) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of three years for the date of issuance). One staff member, MM, did not have a valid qualification letter on file. The qualification letter reviewed had an expiration date of 07/31/22. Per Administrators report she had not submitted any required documents to have a valid qualification letter. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Of the staff files reviewed, see Staff and Training Worksheet, none of the files reviewed had documented orientation therefore the amount of orientation was unable to be verified. This is a repeat violation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Of the staff files reviewed, see Staff and Training Worksheet, the following staff, KT, SP, did not have a current certification in First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Of the staff files reviewed, see Staff and Training Worksheet, the following staff, KT, SP, did not have a current certification in CPR. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Of the staff files reviewed, see Staff and Training Worksheet, the following staff none of the files reviewed had documented orientation within the first two weeks of employment was unable to be verified. This is a repeat violation. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Of the staff files reviewed, see Staff and Training Worksheet, all staff were missing proof of review of the personnel and operational policies. This is a repeat violation. 10A NCAC 09 .0514(g) 1757 A valid qualification letter was not on file and available to review at the facility. Two staff members, KS and MM did not have a valid qualification letter on file. One qualification letter reviewed had an expiration date of 07/31/22 (MM) and there was no qualification letter for KS. This is a repeat violation. G.S. 110-90.2(b) & (d) & .2703(e) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. Of the staff files reviewed, see Staff and Training Worksheet, none of the files reviewed had documented where a review of the policy therefore this was unable to be verified. .0608 (d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Of the staff files reviewed, see the staff and training worksheet, one staff file did not have a signed statement the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was reviewed with them. .0608(d)(1-4) Today the violations, that were not corrected during the visit, must be corrected immediately. You must submit a correction email or letter to me no later than August 17, 2023. Please note in this documentation you will need to provide specifics the “what, when, and where” of the corrective actions you have taken and how you will prevent reoccurrence. In the correction documentation (email or letter) please include the facility name, id number, date of the visit, date of the corrections and your signature (electronic is acceptable). I also need the fully completed copy of the Staff and Training worksheet with all staff included in this submission. Keep mindful that violations must be corrected immediately, and it is best practice to submit the correction letter as soon as possible. Waiting until the above noted date could result in the scheduling of a return visit to verify that the violations have been corrected. Compliance History: North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Prior to today's visit the facility was 83%. Today's visit may impact the compliance history. Other resources that were provided were: ~ Rated License Assessment The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. Some preparation year ideas to consider related specifically to the program standards component of the Star Rated License are: Review Suggestions -First and foremost, approach this as a learning process. There will always be things to work on, but make sure to acknowledge areas of strength along the way, communicate with others, ask questions, and be open to new or different ideas especially those related to room arrangement. -Always remember that you know the children and families and the program’s culture, current situations, priorities, and challenges. When considering the requirements, use your own expertise when deciding how best to focus time and energy. -Be familiar with the NC Child Care Law and Rules that apply to your program. -Review the ECERS-R, ITERS-R, SACERS-U, and/or FCCERS-R for your setting. -Look for assessment related resources at ncrlap.org -Have copies of the rating scales applicable to the age groups your program serves. -Seek out webinars and/or in-person trainings related to topics of interest. -Check out various provider resources and download NC's Foundations for Early -Learning and Development at DCDEE's website: ncchildcare.ncdhhs.gov -Start a self-study process to become more familiar with the ERS or priority areas relevant to your program. -Brainstorm and collaborate with others about questions or current challenges you would like to address. -Share your ideas and needs with others that can help with resources of various types -Get your questions answered by contacting your local CCR&R or Partnership for Children, NCRLAP, or your program's DCDEE consultant depending on the topic areas. -Talk with your consultant about completing a prep year ERS assessment to get more information about current situations at your program. -Use staff meetings to discuss topics related to the Environment Rating Scales or other quality initiatives. For example, if transitions are challenging, ask everyone to share what strategies help, or which transitions take longer and why? -Support and encourage staff during a self-study process. Connect them with resources at ncrlap.org including contact hour earning webinars and Thinking More worksheets for every rating scale. Engage to brainstorm, offer support and clarification, and set goals to help everyone become more familiar and confident with the assessment process. Allocate resources so they can focus on self-study as part of the workday. Please review email that was sent to you on 07/10/23 for a list of resources for your staff to review related to the applicable assessments. At the close of the visit, we asked the Administration if there were any questions or concerns, and it was stated that at this time there were not. I shared if any questions or concerns arose or if assistance was needed to please feel free to contact me at (704) 594-0148 or kathy.willis@dhhs.nc.gov. Kathy Twitty Willis M.Ed. Child Care Consultant NCDHHS Division of Child Development and Early Education Regulatory Services Section PO Box 192 Mineral Springs NC 28108-0192 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: THE GODDARD SCHOOL Facility ID: 90000396 Consultant: KATHY WILLIS Operation Type: Center Case Number: Visit Date: 8/3/2023 Number Present: 134 Completed Date: 8/3/2023 Age: From 0 To 5 Total Minutes: 260 Time In: 09:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my Annual Complaince unannounced visit was to monitor for compliance with applicable childcare requirements. Traci Meyer Carpenter, Child Care Consultant, assisted me with today’s visit. Upon arrival we met with Ms. Cheri Pollard, Executive Administrator, and explained the reason for our visit. We used the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. Ownership: The facility corporate owner is Monbarren Featherstone Development LLC and in the Secretary of State website is listed as current and active as of May 28, 2008. If any changes to the corporation need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: All inspections were completed within the required time frames and are documented on the Annual Complaince worksheet attached to today’s visit. Ms. Pollard accompanied us today on the walk-through of the facility and the outdoor learning environment. Indoor Learning Environment (ILE): Of the nine (9) classrooms all were being used. There was an error in the number on the classroom doors and the number on our diagram. The Administrator asked could this be updated to reflect the correct classroom space numbers. We provided her with a revised floor plan that reflected the corrected numbering of spaces. We observed the children engaged in the following activities: • Transition routines • Group time • Outdoor free play • Art activities • Music activities • Free play in activity areas We have discussed the ongoing concerns that there is limited materials and the suggestion was made to add more classroom materials to enhance the children’s cognitive development. We discussed the facilities need to maintain the same level of program standards that were observed at the previous assessment. This has been discussed at prior visits. A list of sample materials for each age group was emailed to the Administrator during last year’s visit and the resource of CCRI, Jennifer Kappas, was provided again in order for the room arrangement and materials evaluation to be completed in preparation for the upcoming Environmental Rating Scale. Your program is in Cohort One and this is your Prep year; which began 06/27/2023 and will expire 06/30/24. If your program wishes to participate in the Voluntary Rated License your program will begin the application process in July 2024 with your scales being ordered in late July/Early August 2024. We discussed the resources on NCRLAP.org and discussed the possible resources for quiet or new staff (Language for Learners). For all staff working in classrooms for children for 30 months to 5 years of age I encouraged that the staff to search for pictures of learning centers including art, language and creative dramatics to glean new ideas of improvements to their center areas. For the classrooms that was serving children ages 24 to 36 months I encouraged them to keep mindful of the ages of the children and if there half or more half of the children enrolled 30 months or older that the classroom would be accessed as a preschool classroom and would require the centers and that there are three (3) activities that three (3) children can play with simultaneous or independently. Repeat Violations: We discussed that today there were five repeat violations that have been cited in the past year and will be cited again today. We want to remind you that if these violations are again, it could be considered a pattern of non-compliance. When a facility has a pattern on non-compliance then an Administrative Action may be issued to provide required steps that would ensure that the facility maintains compliance at all times. During the visit a child was heard crying very loudly. Ms. Cherie came into the office with the child and the child stated that she was crying because Ms. Aretha was going to call her mommy. Ms. Cherie asked why she said she was going to call her Mommy. She said because I have been bad. Ms. Cherie then processed with the child the situation that led to her becoming upset and then they identify ways to remedy the situation. Ms. Cherie then accompanied the child to discuss with the staff person the situation. Upon return Ms. Cherie return she stated that Ms. Aretha did not say that she was bad, nor that she was going to talk with her mom. Since I didn’t hear the incident, I provided technical assistance. I encouraged Ms. Cherie to have Ms. Aretha obtain some additional training in Guidance. I also encouraged her to utilize the resources on NCRLAP.org especially Language for Learners. Outdoor Learning Environment (OLE): The outdoor learning environment was monitored, both the Infant/Toddler and Two OLE and the Preschool OLE, with no safety concerns observed. The children were playing in this area enhancing their social and gross motor skills. Transportation: The Administrator stated that currently they do not currently provide transportation. I explained that if they do wish to provide transportation in the future, they must contact me in order to have the vehicle monitored and as a courtesy have a review of the Child Care Transportation requirements. Staff Records: The Staff and Training Worksheets were completed for all staff. All new staff files were reviewed and a random sample of at least ten percent of existing staff files were reviewed. Please see the staff/training worksheet to determine which files. One staff, Marybeth Muttillo, did not have a valid qualification letter on file. The qualification letter reviewed had an expiration date of 07/31/22. We explained that the staff would have 15 days to obtain a valid qualifying letter and if she doesn't have it within the time frame she cannot be on site until she obtains one past that date. Children Records: A random sample of ten percent of files were selected to review. All children with, or that required, a Medical Plan of Care files were reviewed. Program Records: We reviewed all the required records. We observed the Summary of the Child Care Law poster (the updated summary dated January 2021 was posted today), Monthly Fire Drill Log & Quarterly Shelter-in-place/Lock down drill Log, Safe Pick-up, and Delivery Procedures that are the same as what is in the facility handbook, Emergency Medical Care Plan (with all staff listed who preform listed duties), Emergency Phone Numbers (recommended – by telephone). Weekly menu for snacks posted where it can be seen by parents and food preparation staff, Tobacco Free Environment/Campus restriction poster/sticker posted at main entrance. We reminded you that if there is only ever one staff person left on site the emergency contact person for this situation information must be posted on the parent board. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements for snacks but not for lunches as they do not supplement food at this time. They had parents complete the OPT out form where they thought that they didn’t have to supplement but on the document is clearly states that if there is participation in the opt out option then the parent has to provide all meals, snacks and drinks. We discussed milk substitutes and discussed the sanitation requirements for service and storage. The menu was reviewed, and it met the meal pattern requirements. EPR: The Emergency Preparedness Response plan had been updated on 08/09/22 and all records were available for review. The Ready to Go Binder had all applicable records. I suggested that on the staff and children documents it would be best practice to add pictures so that in case of emergency the children and staff can be identified. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. The following violations were observed during today's visit. Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In classrooms serving children ages 3 years old and up there were three of the six classrooms that did not have sufficient materials for 3 activities to be utilized at the same time. -Space 4: Creative Dramatics, Art and Language - Space 5: Creative Dramatics, Language -Space 7: Language, Creative Dramatics. This is a repeat violation. .0510(d)(1) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Of the staff files reviewed, see Staff and Training Worksheet, none of the files reviewed had documented a review of the EMC (Emergency Preparedness Plan). 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The staff files reviewed, see staff and training worksheets, there were missing annual health questionnaires for staff. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One staff, KS, did not have a valid qualifying letter on site nor had she completed the Criminal Background check process prior to providing care for children. She was on site during today's visit caring for children in Space 7. G.S. 110-90.2(b) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of three years for the date of issuance). One staff member, MM, did not have a valid qualification letter on file. The qualification letter reviewed had an expiration date of 07/31/22. Per Administrators report she had not submitted any required documents to have a valid qualification letter. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Of the staff files reviewed, see Staff and Training Worksheet, none of the files reviewed had documented orientation therefore the amount of orientation was unable to be verified. This is a repeat violation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Of the staff files reviewed, see Staff and Training Worksheet, the following staff, KT, SP, did not have a current certification in First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Of the staff files reviewed, see Staff and Training Worksheet, the following staff, KT, SP, did not have a current certification in CPR. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Of the staff files reviewed, see Staff and Training Worksheet, the following staff none of the files reviewed had documented orientation within the first two weeks of employment was unable to be verified. This is a repeat violation. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Of the staff files reviewed, see Staff and Training Worksheet, all staff were missing proof of review of the personnel and operational policies. This is a repeat violation. 10A NCAC 09 .0514(g) 1757 A valid qualification letter was not on file and available to review at the facility. Two staff members, KS and MM did not have a valid qualification letter on file. One qualification letter reviewed had an expiration date of 07/31/22 (MM) and there was no qualification letter for KS. This is a repeat violation. G.S. 110-90.2(b) & (d) & .2703(e) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. Of the staff files reviewed, see Staff and Training Worksheet, none of the files reviewed had documented where a review of the policy therefore this was unable to be verified. .0608 (d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Of the staff files reviewed, see the staff and training worksheet, one staff file did not have a signed statement the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was reviewed with them. .0608(d)(1-4) Today the violations, that were not corrected during the visit, must be corrected immediately. You must submit a correction email or letter to me no later than August 17, 2023. Please note in this documentation you will need to provide specifics the “what, when, and where” of the corrective actions you have taken and how you will prevent reoccurrence. In the correction documentation (email or letter) please include the facility name, id number, date of the visit, date of the corrections and your signature (electronic is acceptable). I also need the fully completed copy of the Staff and Training worksheet with all staff included in this submission. Keep mindful that violations must be corrected immediately, and it is best practice to submit the correction letter as soon as possible. Waiting until the above noted date could result in the scheduling of a return visit to verify that the violations have been corrected. Compliance History: North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Prior to today's visit the facility was 83%. Today's visit may impact the compliance history. Other resources that were provided were: ~ Rated License Assessment The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. Some preparation year ideas to consider related specifically to the program standards component of the Star Rated License are: Review Suggestions -First and foremost, approach this as a learning process. There will always be things to work on, but make sure to acknowledge areas of strength along the way, communicate with others, ask questions, and be open to new or different ideas especially those related to room arrangement. -Always remember that you know the children and families and the program’s culture, current situations, priorities, and challenges. When considering the requirements, use your own expertise when deciding how best to focus time and energy. -Be familiar with the NC Child Care Law and Rules that apply to your program. -Review the ECERS-R, ITERS-R, SACERS-U, and/or FCCERS-R for your setting. -Look for assessment related resources at ncrlap.org -Have copies of the rating scales applicable to the age groups your program serves. -Seek out webinars and/or in-person trainings related to topics of interest. -Check out various provider resources and download NC's Foundations for Early -Learning and Development at DCDEE's website: ncchildcare.ncdhhs.gov -Start a self-study process to become more familiar with the ERS or priority areas relevant to your program. -Brainstorm and collaborate with others about questions or current challenges you would like to address. -Share your ideas and needs with others that can help with resources of various types -Get your questions answered by contacting your local CCR&R or Partnership for Children, NCRLAP, or your program's DCDEE consultant depending on the topic areas. -Talk with your consultant about completing a prep year ERS assessment to get more information about current situations at your program. -Use staff meetings to discuss topics related to the Environment Rating Scales or other quality initiatives. For example, if transitions are challenging, ask everyone to share what strategies help, or which transitions take longer and why? -Support and encourage staff during a self-study process. Connect them with resources at ncrlap.org including contact hour earning webinars and Thinking More worksheets for every rating scale. Engage to brainstorm, offer support and clarification, and set goals to help everyone become more familiar and confident with the assessment process. Allocate resources so they can focus on self-study as part of the workday. Please review email that was sent to you on 07/10/23 for a list of resources for your staff to review related to the applicable assessments. At the close of the visit, we asked the Administration if there were any questions or concerns, and it was stated that at this time there were not. I shared if any questions or concerns arose or if assistance was needed to please feel free to contact me at (704) 594-0148 or kathy.willis@dhhs.nc.gov. Kathy Twitty Willis M.Ed. Child Care Consultant NCDHHS Division of Child Development and Early Education Regulatory Services Section PO Box 192 Mineral Springs NC 28108-0192 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times