10A NCAC 09 .0601 · Violation

Name of Operation: START RIGHT LEARNING CENTER, INC. Facility ID: 07000235 Consultant: MICHELLE O'KELLEY Operation Type: Center Case Number: Visit Date: 8/21/2025 Number Present: 63 Completed Date: 8/21/2025 Age: From 0 To 11 Total Minutes: 302 Time In: 08:23 AM Time Out: 01:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Brittany Jones, Child Care Consultant accompanied me during today’s visit. B. Leggett, and M. Dapo, Administrators, assisted me with today’s visit. Your program currently operates with a five-star license effective 11/15/23 earning 5 points in the education component, 7 points in the program standards component (meeting enhanced requirements and reduced ratios) and 1 quality point for meeting a programmatic option. The last annual compliance visit was conducted 9/16/24. The sanitation inspection was completed 6/9/25 with a “Superior” classification. The last fire inspection was conducted 1/15/25. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website. The information is current. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent as of 8/20/25. The NC Secretary of State website was reviewed on 8/20/25 and Start Right Learning Center, Inc. was listed as current- active. I visited all indoor and outdoor areas. I observed children in both the indoor and outdoor learning environments. Infants were observed napping, tummy time, and having individual needs met. Toddlers were observed preparing for breakfast, they took turns picking what song to sing. Preschoolers were engaged in free play in activity centers including blocks, dramatic play, and art. School age children were transitioning to outdoor free play. The outdoor spaces were observed and included stationary climbers, basketball hoops, riding toys, balls, and other materials. Breakfast was observed and consisted blueberry whole grain muffins, applesauce, and milk. Lunch was being prepared and consisted of chicken nuggets, baked beans, applesauce, whole grain bread, and milk. The following violation were documented: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Located on the older children playground, there was a large tree limb on the ground and the raised planter had a broken board. 10A NCAC 09 .0601(a) Compliance Verification: Violation cited during today’s visit was corrected during the visit. No further action is required at this time. Playground Safety - Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials in the play. It also ensures that appropriate repairs are made as soon as possible. The outdoor play area should be inspected daily to ensure the materials are in good repair and ready for use by the children. Located on the older children playground, there was a large tree limb on the ground, and the raised planter had a broken board. A staff member removed both items. Additional Comments: NCID: Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deepsleep). Strong, unique passwords, along with practicing mindful cybersecurity practices, are key components to the Division protecting your devices and personal information. NCRLAP Outreach Assessment- An Outreach Assessment offered by NCRLAP is a fantastic opportunity for programs to get a head start on understanding the Environment Rating Scales (ECERS-3, ITERS-3, SACERS-U, and FCCERS-3) without the stress of it impacting their Star Rated License. Think of it as a friendly, no-pressure practice run that helps you pinpoint your program’s strengths and areas for improvement. Here’s how it works: 1. Initial Phone Call: We kick things off with a conversation to understand your program’s needs and set up the assessment(s). 2. The Assessment: Our assessors will complete assessments during the scheduled window using the new rating scales. 3. Follow-Up Call: After all assessments are completed, an assessor will call you to set up a convenient time for the follow up conversation to discuss the results with you, providing valuable feedback and actionable insights. The Beaufort-Hyde Partnership for Children is also able to provide you with resources, information, training opportunities, and technical assistance on child care issues. Their phone number is (252) 975-4647 or check out their website at www.bhckids.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Michelle O’Kelley, Child Care Consultant, (252) 508-3955, Michelle.OKelley@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: START RIGHT LEARNING CENTER, INC. Facility ID: 07000235 Consultant: BRITTANY JONES Operation Type: Center Case Number: 0824-445L Visit Date: 9/16/2024 Number Present: 43 Completed Date: 9/16/2024 Age: From 0 To 4 Total Minutes: 60 Time In: 09:00 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Michelle O'Kelley, Child Care Consultant accompanied me during today’s visit. The allegations were shared with G. Leggett and M. Dapo, Administrators. The allegations are as follows: There is a safety concern that the outlets don't have safety covers on them and they are accessible to the children. I completed limited monitoring of child care requirements during the visit. Supervision of children, staff/child ratios, adequate/approved space and permit restrictions were observed in compliance at the time of my observations. Regarding the allegation that there is a safety concern that the outlets don't have safety covers on them and they are accessible to the children, I observed all classroom spaces and interviewed the administrators. It was reported to me that all safety outlets in the center are tamper resistant. In spaces #2, #3, hallway, and lobby did not have safety outlet covers. The safety shutter system that prevents the insertion of foreign objects into a receptacle is stuck into the open position. There is a sign posted beside the parent board in the hallway stating the outlets are tamper resistant for your child’s safety. During the visit to correct the problem, you inserted the child safety plugs into all outlets during the visit. Based on my observations the allegations are confirmed. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In spaces #2, #3, hallway, and lobby areas the safety shutter system that prevents the insertion of foreign objects into a receptacle is stuck into the open position. 10A NCAC 09 .0604(c) Technical Assistance: Electrical Outlets- Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. For this reason, all electrical outlets, including those on power strips, not in use that are in areas accessible to children must be protected with a safety plug or a tamper-resistant electrical outlet. In space #2, #3, hallway, and lobby, the safety shutter system that prevents the insertion of foreign objects into a receptacle is stuck into the open position. G. Leggett, administrator, stated that the outlets are tamper resistant and child proof. You had them installed so that you did not have to worry about the safety of the children. During the visit you did insert the safety covers into all outlets. Put reminder notes near outlets to remind staff that when outlets not in use to insert safety covers. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Brittany Jones, Child Care Consultant, (252) 947-1036, Brittany.j.jones@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: START RIGHT LEARNING CENTER, INC. Facility ID: 07000235 Consultant: BRITTANY JONES Operation Type: Center Case Number: 0424-084L Visit Date: 4/18/2024 Number Present: 40 Completed Date: 4/18/2024 Age: From 0 To 5 Total Minutes: 120 Time In: 12:00 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns that children are not being adequately supervised. B. Leggett visited all the indoor and outdoor spaces with me. Children throughout the center were engaged in free play in activity centers, personal care routines, and transitions. Infants and toddlers were observed in the outdoor spaces. Preschoolers were engaged in small group activities at the table and on the carpet. Regarding the allegation that children were not adequately supervised, I monitored all indoor and outdoor spaces and reviewed video footage. I also interviewed the administrators and reviewed incident reports. Upon arrival to the center, I observed a staff member open the door to the classroom several times and remain between the indoor and outdoor space, leaving 7 (seven) children, 2-3 years of age, unattended in outdoor space #3 for several minutes. The children were on the opposite side of the outdoor space playing in the sand area under the large shade structure, approximately 50 feet away. The staff member was unable to see and hear the children while standing in the doorway to the classroom. It was reported by staff that the staff members were creating Mother’s Day crafts with one staff member inside the classroom and a second staff member in the outdoor space. Based on the above information the allegation was confirmed. The following violation(s) were observed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon arrival to the center, I observed a staff member open the door to the classroom several times and remain between the indoor and outdoor space, leaving 7 (seven) children, 2-3 years of age, unattended in outdoor space #3 for several minutes. The children were on the opposite side of the outdoor space playing in the sand area under the large shade structure, approximately 50 feet away. The staff member was unable to see or hear the children while standing in the doorway to the classroom. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/2/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany Jones, Child Care Consultant PO Box 3272 New Bern, NC 28564 Brittany.j.jones@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violations: Supervision: It is imperative that caregivers supervise children at all times, not just for the safety of children but to ensure children get the attention they need for optimal growth and development, especially in the outdoor space. Leaving a child or a group of children alone is unacceptable. Younger children need closer supervision to remain safe. Supervision is directly tied to safety and the prevention of injury and maintaining quality child care for infants, toddlers, preschoolers, and school-aged children. While classroom space #3 was outside, one staff member assigned to the space was observed opening the door to the classroom space, approximately 50 feet away from the children. While the staff member was opening the door to the classroom and remaining in between the outdoor and indoor space, the children were unattended and were unable to be seen and heard for several minutes. We discussed how important it is for the staff members to stay close enough to the children that they can render immediate assistance. I reviewed the video footage of the situation with the administrators, B. Leggett and M. Dapo. We discussed that in that short amount of time, a child could have been hurt and no one would have been able to describe what happened. It was reported that the staff members were creating Mother’s Day crafts. You stated that one of the teachers assigned to the classroom was absent and the staff member assigned today was new but had recently completed training in supervision. We discussed that both staff members could have created the craft outdoors or waited for the absent teacher to return. You stated that you will be speaking about supervision in the upcoming staff meeting and are constantly having staff members complete health and safety trainings. Review supervision with staff members during orientation and when observing classrooms to model how to supervise in the classroom space and the outdoor space. A violation was documented for failure to maintain compliance with supervision requirements. Violations of this nature directly impact the safety of the children while in your care. In addition, these types of violations have the greatest negative impact on your compliance history. During the visit, we discussed that repeated violations of this nature during consecutive visits may lead to an administrative action against your license. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brittany Jones, Child Care Consultant, (252) 947-1036, Brittany.j.jones@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2818 · Violation

Name of Operation: START RIGHT LEARNING CENTER, INC. Facility ID: 07000235 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 27 Completed Date: 10/11/2023 Age: From 0 To 4 Total Minutes: 245 Time In: 08:15 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced * The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit with rated license assessment. Your program currently operates with a five-star license effective 10/4/19 earning 5 points in the education component, 7 points in the program standards component (meeting enhanced requirements and reduced ratios) and 1 quality point for meeting a programmatic option. The last annual compliance visit was conducted 11/1/22. The sanitation inspection was completed on 6/23/23 with a “Superior” classification. The last fire inspection was conducted 1/11/23. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent as of 10/10/23. The NC Secretary of State website was reviewed on 10/10/23 and Start Right Learning Center, INC was listed as current- active. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed during today’s visit. All information is current. It is important to frequently check your email to remain informed about any new changes that have or may occur. Children were eating breakfast in the classrooms at age-appropriate tables. Cheese toast, pears, and milk was served and listed on the current and posted menu. After breakfast the children engaged in circle time activities before transitioning to outdoor free play. Artwork was displayed throughout the facility. The outdoor space included a variety of stationary and portable equipment. Lunch included spaghetti with meat sauce, green beans, pears, and milk. One violation was documented: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In space 4, the posted staff/child ratio chart indicated the one (1) adult to nine (9) children ratio. Ten (10) children between the ages of three (3) and four (4) years old were present with one (1) adult. 10A NCAC 09 .2818 * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 10/25/23 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Insert TECHNICAL ASSISTANCE WITH THE DOCUMENTED VIOLATION (S): Staff/Child Ratios - Promoting the health and safety of individual children requires the knowledge of which children are receiving care at any given time and who is responsible for directly supervising each child. Research has verified that staff-child ratios and group sizes are important quality indicators. The staff-child ratios is posted in every classroom in your facility, so they are visible to all parents/guardians and visitors who come in. This form also serves as a reference for your staff in case they have questions regarding ratio. In space 4, the staff/child ratio chart was posted in the classroom and indicated the one (1) adult to nine (9) children ratio. When I entered the space ten (10) children between the ages of three (3) and four (4) years old were present with one (1) adult. M. Dapo, Assistant Director, indicated a plan was in place to ensure ratios were maintained and the plan was not followed. Having conversations with staff specifically about ratios and maintaining compliance is a must. A return visit will be completed to ensure you are in compliance. Rated License Summary: You indicated additional time was needed for you to assess staff education. ERS REVIEW FOR ITEMS SCORING LESS THAN A THREE: ECERS-R Assessment – July 17, 2023 – (R. Spellman; J. Barnes, N. Whitney) Total score – 6.03 points Item 10 - Indicator: 3.3 (see pages: 24-25 in the ECERS-R) Score: 2 pts. Assessor Comments: The two children who ate breakfast at the beginning of the observation washed their hands afterward. Before lunch, 7 of the 8 children washed their hands. After eating bread with their hands at lunch 4 of the 8 children washed their hands before they touched classroom materials. Observations today: Hand washing routines were observed. Item 14 - Indicator: 3.1 (see pages: 32-33 in the ECERS-R) Score: 2 pts. Assessor Comments: During free play, a teacher sprayed sanitizer on the art table as a child stood beside the table. The mist from this solution is a potential eye/lung irritant for children. Observations today: Children were moved away from tables as they were spraying cleaned and sanitized. SACERS-U Assessment – July 6, 2023 – (M. Daniels; E. Blango) Total score – 5.26 points Item 14 - Indicator: 3.1 (see page: 21 in the SACERS-U) Score: 2 pts. Assessor Comments: Outdoors, there were no safety issues noted. Indoors, there were two instances when a teacher sprayed a table with sanitizer as children sat on the carpet next to the table. The mist from the sanitizing solution is considered a potential eye/lung irritant. Observations today: No children were present. The local child care health consultant provided technical assistance regarding cleaning and sanitizing tables and where children should be positioned. Item 15 - Indicator: 3.2 (see page: 22 in the SACERS-U) Score: 2 pts. Assessor Comments: There was an attendance sheet on a clipboard by the playground. Children's attendance was not recorded during the observation. Therefore, the type of documentation required by this indicator did not occur. Observations today: The attendance sheet has been moved near the entry door for parents to complete and was current. Item 16 - Indicator: 3.1 (see page: 23 in the SACERS-U) Score: 2 pts. Assessor Comments: It was observed and reported that parents must enter the classroom when children are picked up, which met a part of the indicator's requirements. There was a sign out note book by the classroom door. During the observation, two children were picked up and one of these children was not signed out and a staff member signed out the other child. Since the individuals that picked the children up did not sign them out and indicate their own identity, credit could not be earned for this indicator. Observations today: The attendance sheet has been moved near the entry door for parents to complete and was current. Parents must sign their children in and out. This has been discussed and is now practiced daily. Item 17 - Indicator: 3.5 (see page: 24 in the SACERS-U) Score: 2 pts. Assessor Comments: As the observation began, children were at the tables. After breakfast, the tables were cleaned and sanitized properly. Following the morning indoor gross motor time, the children were called to the tables and they decorated and ate Rice Krispie Treats. Before and after eating the Rice Krispie Treats, the tables were not cleaned or sanitized. Before lunch, the tables were not cleaned or sanitized. After lunch, the tables were cleaned and sanitized properly. Observations today: The local child care health consultant provided technical assistance regarding how and when to clean and sanitize tables. Item 25 - Indicator: 3.5 (see page: 32 in the SACERS-U) Score: 2 pts. Assessor Comments: The required use of science or nature books was not observed. Observations today: Science and nature books have been added and the group leader is receiving training on how to encourage use when children are present. Item 37 - Indicator: 3.2 (see page: 44 in the SACERS-U) Score: 2 pts. Assessor Comments: During the group game of four corners, a child asked if she could play in a center and the teacher told her that she needed to play the game. Credit cannot be earned for this indicator when children are required to take part in an activity. Observations today: This was discussed with the group leader, who now understands the focus is on children’s interests. ADDITIONAL COMMENTS/ REMINDERS: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. The Beaufort-Hyde Partnership for Children is also able to provide you with resources and information, training opportunities, technical assistance on child care issues. Their phone number is (252) 975-4647 or check out their website at www.bhckids.org . Child Care Immunization Report – This year’s Child Care Immunization Reports are due by midnight on Wednesday November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to https://survey.alchemer.com/s3/7488181/Child-Care-Immunization-Report-2023-2024 to find instruction, a helpful worksheet, and a guide to submitting your report through the online portal. If you have any questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Self-Service License Fee Coming in November - This fall DCDEE will use the ABCMS portal to offer a new way to manage the annual license fee*. Instead of watching your mailbox for a paper invoice, you’ll be emailed an invoice directly from ABCMS. Concerned you’ll miss or lose the invoice? Don’t worry. You’ll be able to download/print invoices and submit online payments all within the same ABCMS portal. Operators and administrators will sign in to ABCMS using your business NCID credentials. If you don’t have a business NCID account, register one at https://ncid.nc.gov/. *Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. New Sanitation Rules - DCDEE and the Department of Public Health have received feedback from child care programs that additional guidance would be helpful in implementing the child care sanitation rules that the Public Health Commission readopted effective July 1, 2023. Please know that no demerits will be taken for new requirements of these rules until January 2024. Until then, DPH and DCDEE will work together to make sure NC child care centers have the necessary training, technical assistance, and operational support needed to meet the new requirements. The NC Early Childhood Credential Equivalency Exam is another pathway option comparable to a NC Early Childhood Credential. This equivalency exam assesses the foundations of culturally responsive, equitable and inclusive early childhood education, planning intentional developmentally appropriate experiences, learning activities, and teaching strategies for indoor and outdoor environments for all young children, guidance techniques, and professionalism. Moodle Support – The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. NITTO - The Birth-to-Three Quality Initiative and DCDEE are offering a New Infant Toddler Teacher Orientation (NITTO). * Free online format, with 14 credit hours upon completion * Comprehensive training completed in 7 weeks * Practical knowledge that you can apply in a birth-to-three classroom Understand your value as a birth-to-three teacher and ways to care for yourself while caring for our youngest. Find the course at dcdee.moodle.nc.gov. Individuals will need to have an NCID to access the Moodle site. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (252) 820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: START RIGHT LEARNING CENTER, INC. Facility ID: 07000235 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 27 Completed Date: 10/11/2023 Age: From 0 To 4 Total Minutes: 245 Time In: 08:15 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced * The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit with rated license assessment. Your program currently operates with a five-star license effective 10/4/19 earning 5 points in the education component, 7 points in the program standards component (meeting enhanced requirements and reduced ratios) and 1 quality point for meeting a programmatic option. The last annual compliance visit was conducted 11/1/22. The sanitation inspection was completed on 6/23/23 with a “Superior” classification. The last fire inspection was conducted 1/11/23. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent as of 10/10/23. The NC Secretary of State website was reviewed on 10/10/23 and Start Right Learning Center, INC was listed as current- active. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed during today’s visit. All information is current. It is important to frequently check your email to remain informed about any new changes that have or may occur. Children were eating breakfast in the classrooms at age-appropriate tables. Cheese toast, pears, and milk was served and listed on the current and posted menu. After breakfast the children engaged in circle time activities before transitioning to outdoor free play. Artwork was displayed throughout the facility. The outdoor space included a variety of stationary and portable equipment. Lunch included spaghetti with meat sauce, green beans, pears, and milk. One violation was documented: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In space 4, the posted staff/child ratio chart indicated the one (1) adult to nine (9) children ratio. Ten (10) children between the ages of three (3) and four (4) years old were present with one (1) adult. 10A NCAC 09 .2818 * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 10/25/23 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Insert TECHNICAL ASSISTANCE WITH THE DOCUMENTED VIOLATION (S): Staff/Child Ratios - Promoting the health and safety of individual children requires the knowledge of which children are receiving care at any given time and who is responsible for directly supervising each child. Research has verified that staff-child ratios and group sizes are important quality indicators. The staff-child ratios is posted in every classroom in your facility, so they are visible to all parents/guardians and visitors who come in. This form also serves as a reference for your staff in case they have questions regarding ratio. In space 4, the staff/child ratio chart was posted in the classroom and indicated the one (1) adult to nine (9) children ratio. When I entered the space ten (10) children between the ages of three (3) and four (4) years old were present with one (1) adult. M. Dapo, Assistant Director, indicated a plan was in place to ensure ratios were maintained and the plan was not followed. Having conversations with staff specifically about ratios and maintaining compliance is a must. A return visit will be completed to ensure you are in compliance. Rated License Summary: You indicated additional time was needed for you to assess staff education. ERS REVIEW FOR ITEMS SCORING LESS THAN A THREE: ECERS-R Assessment – July 17, 2023 – (R. Spellman; J. Barnes, N. Whitney) Total score – 6.03 points Item 10 - Indicator: 3.3 (see pages: 24-25 in the ECERS-R) Score: 2 pts. Assessor Comments: The two children who ate breakfast at the beginning of the observation washed their hands afterward. Before lunch, 7 of the 8 children washed their hands. After eating bread with their hands at lunch 4 of the 8 children washed their hands before they touched classroom materials. Observations today: Hand washing routines were observed. Item 14 - Indicator: 3.1 (see pages: 32-33 in the ECERS-R) Score: 2 pts. Assessor Comments: During free play, a teacher sprayed sanitizer on the art table as a child stood beside the table. The mist from this solution is a potential eye/lung irritant for children. Observations today: Children were moved away from tables as they were spraying cleaned and sanitized. SACERS-U Assessment – July 6, 2023 – (M. Daniels; E. Blango) Total score – 5.26 points Item 14 - Indicator: 3.1 (see page: 21 in the SACERS-U) Score: 2 pts. Assessor Comments: Outdoors, there were no safety issues noted. Indoors, there were two instances when a teacher sprayed a table with sanitizer as children sat on the carpet next to the table. The mist from the sanitizing solution is considered a potential eye/lung irritant. Observations today: No children were present. The local child care health consultant provided technical assistance regarding cleaning and sanitizing tables and where children should be positioned. Item 15 - Indicator: 3.2 (see page: 22 in the SACERS-U) Score: 2 pts. Assessor Comments: There was an attendance sheet on a clipboard by the playground. Children's attendance was not recorded during the observation. Therefore, the type of documentation required by this indicator did not occur. Observations today: The attendance sheet has been moved near the entry door for parents to complete and was current. Item 16 - Indicator: 3.1 (see page: 23 in the SACERS-U) Score: 2 pts. Assessor Comments: It was observed and reported that parents must enter the classroom when children are picked up, which met a part of the indicator's requirements. There was a sign out note book by the classroom door. During the observation, two children were picked up and one of these children was not signed out and a staff member signed out the other child. Since the individuals that picked the children up did not sign them out and indicate their own identity, credit could not be earned for this indicator. Observations today: The attendance sheet has been moved near the entry door for parents to complete and was current. Parents must sign their children in and out. This has been discussed and is now practiced daily. Item 17 - Indicator: 3.5 (see page: 24 in the SACERS-U) Score: 2 pts. Assessor Comments: As the observation began, children were at the tables. After breakfast, the tables were cleaned and sanitized properly. Following the morning indoor gross motor time, the children were called to the tables and they decorated and ate Rice Krispie Treats. Before and after eating the Rice Krispie Treats, the tables were not cleaned or sanitized. Before lunch, the tables were not cleaned or sanitized. After lunch, the tables were cleaned and sanitized properly. Observations today: The local child care health consultant provided technical assistance regarding how and when to clean and sanitize tables. Item 25 - Indicator: 3.5 (see page: 32 in the SACERS-U) Score: 2 pts. Assessor Comments: The required use of science or nature books was not observed. Observations today: Science and nature books have been added and the group leader is receiving training on how to encourage use when children are present. Item 37 - Indicator: 3.2 (see page: 44 in the SACERS-U) Score: 2 pts. Assessor Comments: During the group game of four corners, a child asked if she could play in a center and the teacher told her that she needed to play the game. Credit cannot be earned for this indicator when children are required to take part in an activity. Observations today: This was discussed with the group leader, who now understands the focus is on children’s interests. ADDITIONAL COMMENTS/ REMINDERS: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. The Beaufort-Hyde Partnership for Children is also able to provide you with resources and information, training opportunities, technical assistance on child care issues. Their phone number is (252) 975-4647 or check out their website at www.bhckids.org . Child Care Immunization Report – This year’s Child Care Immunization Reports are due by midnight on Wednesday November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to https://survey.alchemer.com/s3/7488181/Child-Care-Immunization-Report-2023-2024 to find instruction, a helpful worksheet, and a guide to submitting your report through the online portal. If you have any questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Self-Service License Fee Coming in November - This fall DCDEE will use the ABCMS portal to offer a new way to manage the annual license fee*. Instead of watching your mailbox for a paper invoice, you’ll be emailed an invoice directly from ABCMS. Concerned you’ll miss or lose the invoice? Don’t worry. You’ll be able to download/print invoices and submit online payments all within the same ABCMS portal. Operators and administrators will sign in to ABCMS using your business NCID credentials. If you don’t have a business NCID account, register one at https://ncid.nc.gov/. *Annual license fees do not apply to state or public-school operated child care facilities, or to religious sponsored facilities operated pursuant to a Notice of Compliance. New Sanitation Rules - DCDEE and the Department of Public Health have received feedback from child care programs that additional guidance would be helpful in implementing the child care sanitation rules that the Public Health Commission readopted effective July 1, 2023. Please know that no demerits will be taken for new requirements of these rules until January 2024. Until then, DPH and DCDEE will work together to make sure NC child care centers have the necessary training, technical assistance, and operational support needed to meet the new requirements. The NC Early Childhood Credential Equivalency Exam is another pathway option comparable to a NC Early Childhood Credential. This equivalency exam assesses the foundations of culturally responsive, equitable and inclusive early childhood education, planning intentional developmentally appropriate experiences, learning activities, and teaching strategies for indoor and outdoor environments for all young children, guidance techniques, and professionalism. Moodle Support – The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. NITTO - The Birth-to-Three Quality Initiative and DCDEE are offering a New Infant Toddler Teacher Orientation (NITTO). * Free online format, with 14 credit hours upon completion * Comprehensive training completed in 7 weeks * Practical knowledge that you can apply in a birth-to-three classroom Understand your value as a birth-to-three teacher and ways to care for yourself while caring for our youngest. Find the course at dcdee.moodle.nc.gov. Individuals will need to have an NCID to access the Moodle site. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (252) 820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times