G.S. 110-90 · Violation

Name of Operation: Awaken Childcare Facility ID: 31000284 Consultant: ALLISON DAVIS Operation Type: Center Case Number: 0426-194A Visit Date: 4/15/2026 Number Present: 63 Completed Date: 4/15/2026 Age: From 0 To 5 Total Minutes: 321 Time In: 01:04 PM Time Out: 06:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Allison Farrior, Administrator, accompanied me (or us if applicable) during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Farrior and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 820 A person(s) was smoking in a vehicle used to transport children or on the premises of the child care center. On April 7, 2026, and April 13, 2026, a staff member was observed using a vape in the staff lounge. .0604(h) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. On April 15, 2026, the center’s ABCMS provider portal was not current with all staff. G.S. 110-90.2 & .2703(r) You may contact me at Allison Davis, Investigations Consultant, allison.davis@dhhs.nc.gov, 910-800-0079 or Melissa Loehr, Southeastern Investigations Supervisor, melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: Awaken Childcare Facility ID: 31000284 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 2/19/2026 Number Present: 61 Completed Date: 2/19/2026 Age: From 0 To 5 Total Minutes: 150 Time In: 09:20 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements during a routine unannounced visit. Upon arrival I was greeted by Ms. Farrior, Administrator, who accompanied me on the walk through and assisted with today’s visit. The group size, supervision, ratio, capacity and approved space were in compliance. The restrictions, license and emergency care plan were posted. First Aid/CPR, storage of hazardous materials and the NC Child Care Summary of the Law was posted. During the visit you stated you had hired new staff members since my last visit. Today the staff and training worksheet was completed for the new staff members. I monitored the program requirements, furnishings and equipment, outdoor area, and medications. Three infants were observed sleeping in the infant room, while the staff members were interacting with the awake infants. The toddlers and the preschool children were observed playing in activity areas in their classrooms. The menu met the meal pattern requirements. This program currently operates with a Letter of Compliance issued 8/22/24. Your last fire drill was completed 1/20/26. The last monthly outdoor playground inspection was dated 2/14/26. Your last EPR drill was a shelter-in-place completed 11/23/25. I reminded you that an EPR drill must be completed every three months. Please keep all documentation on file for review. The last fire inspection was dated 4/30/25. Your last sanitation inspection was completed 12/10/25 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. The violation documented was corrected during the visit. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member did not have a medical report on file prior to employment. 10A NCAC 09 .0701(a) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. I reminded you the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. During the visit we discussed a medical assessment must be completed for all staff prior to employment. You stated you understood and did not have any questions at this time. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Thank you for your time today. Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: Awaken Childcare Facility ID: 31000284 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 6/23/2025 Number Present: 50 Completed Date: 6/23/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 09:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an annual compliance visit. During today’s visit I completed a walk-through of the facility with the Administrator A. Farrior. The group size, supervision, ratio, capacity, and approved space were in compliance. The restrictions, Notice of Compliance and emergency care plan were posted. First Aid/CPR, storage of hazardous materials and the NC Child Care Summary of the Law were posted. I monitored the program requirements, furnishings, equipment and medications. The children in spaces 1, 2, 5, and 6 were outside upon my arrival in their playgrounds. The children in space #3 were observed completing an art activity. The theme in the classrooms was zoo animals and art activities. The lunch menu today consisted of beef sliders with cheese, tater tots, apple sauce, and milk. This program currently operates with a Letter of Compliance. Your last fire drill on 5/28/25 and monthly playground inspections were completed 6/11/25. Your last EPR drill was a lockdown completed 4/30/25. I reminded you that an EPR drill must be completed every three months. Please keep all documentation on file for review. The last fire inspection was dated 8/14/24. Your last sanitation inspection was completed 6/12/25 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help in maintaining compliance. The following violations were documented and corrected during the visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One electrical outlet in the preschool classroom was not covered with a safety plug. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 2 a bottle of Lysol was not stored in a locked cabinet. .2820(b) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. During today’s visit I reviewed the DCDEE’s website and activity plans with you. CPR/First aid training must be completed prior to the expiration date of the certification. Please be reminded all new staff must complete CPR/First aid and the recognizing and responding to suspicions of child maltreatment training within ninety days of employment. Today you stated you were thinking later this year of turning one classroom into two individuals classrooms if it were possible. I reminded you to contact your building, fire, and sanitation inspectors along with your consultant prior to making any changes in the future. All flexibilities expired, except for the flexibilities related to the star rated license. I reminded you that the health and safety training courses have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded that the health and safety training courses are required to be completed every five years. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids is a program designed to identify and eliminate exposure to lead and asbestos hazards in buildings. By May 31, 2025, all facilities must have enrolled for lead in paint, and water, and asbestos at www.cleanwaterforuskids.org/carolina. Additional information and sign up is available on the website www.cleanwaterforuskids.org/carolina. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: Awaken Childcare Facility ID: 31000284 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 6/23/2025 Number Present: 50 Completed Date: 6/23/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 09:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an annual compliance visit. During today’s visit I completed a walk-through of the facility with the Administrator A. Farrior. The group size, supervision, ratio, capacity, and approved space were in compliance. The restrictions, Notice of Compliance and emergency care plan were posted. First Aid/CPR, storage of hazardous materials and the NC Child Care Summary of the Law were posted. I monitored the program requirements, furnishings, equipment and medications. The children in spaces 1, 2, 5, and 6 were outside upon my arrival in their playgrounds. The children in space #3 were observed completing an art activity. The theme in the classrooms was zoo animals and art activities. The lunch menu today consisted of beef sliders with cheese, tater tots, apple sauce, and milk. This program currently operates with a Letter of Compliance. Your last fire drill on 5/28/25 and monthly playground inspections were completed 6/11/25. Your last EPR drill was a lockdown completed 4/30/25. I reminded you that an EPR drill must be completed every three months. Please keep all documentation on file for review. The last fire inspection was dated 8/14/24. Your last sanitation inspection was completed 6/12/25 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help in maintaining compliance. The following violations were documented and corrected during the visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One electrical outlet in the preschool classroom was not covered with a safety plug. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 2 a bottle of Lysol was not stored in a locked cabinet. .2820(b) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. During today’s visit I reviewed the DCDEE’s website and activity plans with you. CPR/First aid training must be completed prior to the expiration date of the certification. Please be reminded all new staff must complete CPR/First aid and the recognizing and responding to suspicions of child maltreatment training within ninety days of employment. Today you stated you were thinking later this year of turning one classroom into two individuals classrooms if it were possible. I reminded you to contact your building, fire, and sanitation inspectors along with your consultant prior to making any changes in the future. All flexibilities expired, except for the flexibilities related to the star rated license. I reminded you that the health and safety training courses have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded that the health and safety training courses are required to be completed every five years. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids is a program designed to identify and eliminate exposure to lead and asbestos hazards in buildings. By May 31, 2025, all facilities must have enrolled for lead in paint, and water, and asbestos at www.cleanwaterforuskids.org/carolina. Additional information and sign up is available on the website www.cleanwaterforuskids.org/carolina. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Awaken Childcare Facility ID: 31000284 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 4/3/2025 Number Present: 49 Completed Date: 4/3/2025 Age: From 0 To 5 Total Minutes: 260 Time In: 09:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements during a routine unannounced visit. Upon arrival I was greeted by the Administrator Ms. A. Farrior who accompanied me on the walk-through of the facility and assisted with today’s visit. The group size, supervision, ratio, capacity and approved space were in compliance. The restrictions, license and emergency care plan were posted. First Aid/CPR, storage of hazardous materials and the NC Child Care Summary of the Law were posted. I monitored the program requirements, furnishings and equipment, outdoor area, and medications. During the visit you stated you had hired nine new staff members since your last visit. The staff and training worksheet was completed for the new staff members. The infants were observed during tummy time with 2 asleep in their cribs on their back. The preschool children were observed playing in activity areas and later playing outside. The lunch menu consisted of chicken nuggets, buns, peaches, peas, and milk. This program currently operates with a Letter of Compliance issued 8/22/24. Please be reminded you will have an annual compliance visit in the future. Your last fire drill was completed 3/28/25 and your last monthly outdoor playground inspection was dated 3/18/25. Your last EPR drill was a shelter-in-place completed 1/30/25. I reminded you that an EPR drill must be completed every three months. Please keep all documentation on file for review. Your last fire inspection was dated 8/14/24. Your last sanitation inspection was completed 8/21/24 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. Three of the four violations documented were corrected during the visit. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted in the kitchen area. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle in the infant refrigerator was dated 4/2/25. 15A NCAC 18A .2804(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Four staff members did not have a medical report on file prior to employment. Two staff members have obtained a medical report and two have not. 10A NCAC 09 .0701(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space 6 I observed a clear McDonald's cup and another plastic cup with a liquid in it that did not model appropriate nutritional behaviors. .0901(i) Please send me a written statement describing how and when the above violation was corrected. The written statement must be received no later than April 17, 2025. Please note that if your letter is mailed, a handwritten signature is required. As an alternative, compliance letters can now be submitted via email. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please note that the two- week timeframe is established to allow time for submission of your letter, not for correcting the violations. All violations should be corrected immediately or as soon as possible. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. All flexibilities expired, except for the flexibilities related to the star rated license. Please be reminded prior to employment of new staff members a medical statement is due. Remember for new staff members CPR/First aid and the Child Maltreatment training are due within 90 days of the date of employment. I reminded you that the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids is a program designed to identify and eliminate exposure to lead and asbestos hazards in buildings. By May 31, 2025 all facilities must enroll for lead in paint, and water, and asbestos at www.cleanwaterforuskids.org/carolina. Additional information and sign- up is available on the website www.cleanwaterforuskids.org/carolina. Today you stated you had completed this. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0901 · Violation

Name of Operation: Awaken Childcare Facility ID: 31000284 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 4/3/2025 Number Present: 49 Completed Date: 4/3/2025 Age: From 0 To 5 Total Minutes: 260 Time In: 09:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements during a routine unannounced visit. Upon arrival I was greeted by the Administrator Ms. A. Farrior who accompanied me on the walk-through of the facility and assisted with today’s visit. The group size, supervision, ratio, capacity and approved space were in compliance. The restrictions, license and emergency care plan were posted. First Aid/CPR, storage of hazardous materials and the NC Child Care Summary of the Law were posted. I monitored the program requirements, furnishings and equipment, outdoor area, and medications. During the visit you stated you had hired nine new staff members since your last visit. The staff and training worksheet was completed for the new staff members. The infants were observed during tummy time with 2 asleep in their cribs on their back. The preschool children were observed playing in activity areas and later playing outside. The lunch menu consisted of chicken nuggets, buns, peaches, peas, and milk. This program currently operates with a Letter of Compliance issued 8/22/24. Please be reminded you will have an annual compliance visit in the future. Your last fire drill was completed 3/28/25 and your last monthly outdoor playground inspection was dated 3/18/25. Your last EPR drill was a shelter-in-place completed 1/30/25. I reminded you that an EPR drill must be completed every three months. Please keep all documentation on file for review. Your last fire inspection was dated 8/14/24. Your last sanitation inspection was completed 8/21/24 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. Three of the four violations documented were corrected during the visit. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted in the kitchen area. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle in the infant refrigerator was dated 4/2/25. 15A NCAC 18A .2804(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Four staff members did not have a medical report on file prior to employment. Two staff members have obtained a medical report and two have not. 10A NCAC 09 .0701(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space 6 I observed a clear McDonald's cup and another plastic cup with a liquid in it that did not model appropriate nutritional behaviors. .0901(i) Please send me a written statement describing how and when the above violation was corrected. The written statement must be received no later than April 17, 2025. Please note that if your letter is mailed, a handwritten signature is required. As an alternative, compliance letters can now be submitted via email. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please note that the two- week timeframe is established to allow time for submission of your letter, not for correcting the violations. All violations should be corrected immediately or as soon as possible. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. All flexibilities expired, except for the flexibilities related to the star rated license. Please be reminded prior to employment of new staff members a medical statement is due. Remember for new staff members CPR/First aid and the Child Maltreatment training are due within 90 days of the date of employment. I reminded you that the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids is a program designed to identify and eliminate exposure to lead and asbestos hazards in buildings. By May 31, 2025 all facilities must enroll for lead in paint, and water, and asbestos at www.cleanwaterforuskids.org/carolina. Additional information and sign- up is available on the website www.cleanwaterforuskids.org/carolina. Today you stated you had completed this. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Awaken Childcare Facility ID: 31000284 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 4/3/2025 Number Present: 49 Completed Date: 4/3/2025 Age: From 0 To 5 Total Minutes: 260 Time In: 09:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements during a routine unannounced visit. Upon arrival I was greeted by the Administrator Ms. A. Farrior who accompanied me on the walk-through of the facility and assisted with today’s visit. The group size, supervision, ratio, capacity and approved space were in compliance. The restrictions, license and emergency care plan were posted. First Aid/CPR, storage of hazardous materials and the NC Child Care Summary of the Law were posted. I monitored the program requirements, furnishings and equipment, outdoor area, and medications. During the visit you stated you had hired nine new staff members since your last visit. The staff and training worksheet was completed for the new staff members. The infants were observed during tummy time with 2 asleep in their cribs on their back. The preschool children were observed playing in activity areas and later playing outside. The lunch menu consisted of chicken nuggets, buns, peaches, peas, and milk. This program currently operates with a Letter of Compliance issued 8/22/24. Please be reminded you will have an annual compliance visit in the future. Your last fire drill was completed 3/28/25 and your last monthly outdoor playground inspection was dated 3/18/25. Your last EPR drill was a shelter-in-place completed 1/30/25. I reminded you that an EPR drill must be completed every three months. Please keep all documentation on file for review. Your last fire inspection was dated 8/14/24. Your last sanitation inspection was completed 8/21/24 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. Three of the four violations documented were corrected during the visit. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted in the kitchen area. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle in the infant refrigerator was dated 4/2/25. 15A NCAC 18A .2804(d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Four staff members did not have a medical report on file prior to employment. Two staff members have obtained a medical report and two have not. 10A NCAC 09 .0701(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space 6 I observed a clear McDonald's cup and another plastic cup with a liquid in it that did not model appropriate nutritional behaviors. .0901(i) Please send me a written statement describing how and when the above violation was corrected. The written statement must be received no later than April 17, 2025. Please note that if your letter is mailed, a handwritten signature is required. As an alternative, compliance letters can now be submitted via email. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please note that the two- week timeframe is established to allow time for submission of your letter, not for correcting the violations. All violations should be corrected immediately or as soon as possible. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. All flexibilities expired, except for the flexibilities related to the star rated license. Please be reminded prior to employment of new staff members a medical statement is due. Remember for new staff members CPR/First aid and the Child Maltreatment training are due within 90 days of the date of employment. I reminded you that the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Clean Classrooms for Carolina Kids is a program designed to identify and eliminate exposure to lead and asbestos hazards in buildings. By May 31, 2025 all facilities must enroll for lead in paint, and water, and asbestos at www.cleanwaterforuskids.org/carolina. Additional information and sign- up is available on the website www.cleanwaterforuskids.org/carolina. Today you stated you had completed this. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times