THE Learning Experience Wake Forest

10A NCAC 09 .0902 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 2/19/2026 Number Present: 129 Completed Date: 2/19/2026 Age: From 0 To 5 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your annual compliance visit. Upon arrival I was greeted by Mariluz Santiago, the Director. You assisted me with today’s visit. I completed a general walk-through of the indoor and outdoor learning environment. A checklist was used to note the requirements monitored today. At the time of the visit, there were a total of one hundred twenty-nine (129) children present, ranging in age from infants to five (5) years old. The children were observed in circle time, transitioning to the playground, interacting with the teachers, completing routine tasks, eating lunch, and resting at nap time. LICENSE STATUS Currently, this Child Care Center operates with a Five (5) star license issued June 9, 2022, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. This center operates at 35sq. ft. inside, & ratios at .2818(b). I reviewed the NC Secretary of State’s website and observed the owner of the facility 7 Hills Learning Wake Forest LLC listed as current/active. INSPECTIONS *The last fire drill was conducted 1/20/2026. *The last emergency drill was conducted 1/20/2026. *The last playground inspection was completed 2/7/2026. *The last sanitation was completed on 9/15/2025 with a “Superior ‘’ classification. *The fire inspection was completed on 10/10/2025 and the facility is approved for daytime care only. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements of newly hired staff. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children including outdoor play environment. Transportation is provided, therefore these requirements were monitored and found in compliance. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #2 two sippy cups containing milk was not labeled with a date. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #1 a child who started on 2/17/26 did not have a feeding schedule posted. In space #2 a child who transitioned the week of 2/9/26 from space #1 did not have a feeding schedule posted. 10A NCAC 09 .0902(a) 847 Parent's medication authorization did not include required information. In space #2 two medication authorization forms did not include valid dates of authorization, when and how the medication should be applied. 10A NCAC 09 .0803(4)(6-9) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before March 5, 2026, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 90%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. FEEDING SCHEDULE In space #1 a feeding schedule for a child who started on 2/17/2026 was not posted in the classroom. The teachers stated that the child was not in attendance today. The administrator stated that the feeding schedule will be signed and completed when the child returns. In space #2 a child did not have a feeding schedule posted. The teachers stated the feeding schedule may be in space #1. It was also stated that the child has been in space #2 receiving care since last week. I discussed with the administrator the importance of having a feeding schedule for each individual child posted or readily available to the teachers. I would recommend retraining the teachers on the importance of using feeding schedules. I would recommend a member of the management check monthly to ensure that all feeding schedules are up to date. I would also remind teachers when a child transitions to send all necessary paperwork with the child. INFANT BOTTLES/SIPPY CUPS In space #2 it was observed that two sippy cups containing milk were not labeled with a date. I would remind all staff to check the name and dates of all bottles and sippy cups parents put in the refrigerator daily. It is important that all items are labeled with a current date to avoid spoilage. MEDICATION AUTHORIZATION In space #2 diaper cream forms did not have valid authorization dates. A form for Destin stated as needed. It is important that parents specify instructions such as when to give the medication and how much. I would suggest having a member of management to check all medication forms to ensure they are completed properly. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. QRIS Modernization The QRIS transitional plan was created during the visit. The administrator stated that they will be choosing Pathway 1. They anticipate going through the process in September. HEALTH AND SAFETY TRAINING Health and Safety training courses are now available through Moodle on the DCDEE website. This training courses are provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the trainings in 2021, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. You may also contact my supervisor, Holli Hemby, at holli.hemby@dhhs.nc.gov or 919.819.9363. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 2/19/2026 Number Present: 129 Completed Date: 2/19/2026 Age: From 0 To 5 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your annual compliance visit. Upon arrival I was greeted by Mariluz Santiago, the Director. You assisted me with today’s visit. I completed a general walk-through of the indoor and outdoor learning environment. A checklist was used to note the requirements monitored today. At the time of the visit, there were a total of one hundred twenty-nine (129) children present, ranging in age from infants to five (5) years old. The children were observed in circle time, transitioning to the playground, interacting with the teachers, completing routine tasks, eating lunch, and resting at nap time. LICENSE STATUS Currently, this Child Care Center operates with a Five (5) star license issued June 9, 2022, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. This center operates at 35sq. ft. inside, & ratios at .2818(b). I reviewed the NC Secretary of State’s website and observed the owner of the facility 7 Hills Learning Wake Forest LLC listed as current/active. INSPECTIONS *The last fire drill was conducted 1/20/2026. *The last emergency drill was conducted 1/20/2026. *The last playground inspection was completed 2/7/2026. *The last sanitation was completed on 9/15/2025 with a “Superior ‘’ classification. *The fire inspection was completed on 10/10/2025 and the facility is approved for daytime care only. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements of newly hired staff. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children including outdoor play environment. Transportation is provided, therefore these requirements were monitored and found in compliance. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #2 two sippy cups containing milk was not labeled with a date. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #1 a child who started on 2/17/26 did not have a feeding schedule posted. In space #2 a child who transitioned the week of 2/9/26 from space #1 did not have a feeding schedule posted. 10A NCAC 09 .0902(a) 847 Parent's medication authorization did not include required information. In space #2 two medication authorization forms did not include valid dates of authorization, when and how the medication should be applied. 10A NCAC 09 .0803(4)(6-9) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before March 5, 2026, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 90%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. FEEDING SCHEDULE In space #1 a feeding schedule for a child who started on 2/17/2026 was not posted in the classroom. The teachers stated that the child was not in attendance today. The administrator stated that the feeding schedule will be signed and completed when the child returns. In space #2 a child did not have a feeding schedule posted. The teachers stated the feeding schedule may be in space #1. It was also stated that the child has been in space #2 receiving care since last week. I discussed with the administrator the importance of having a feeding schedule for each individual child posted or readily available to the teachers. I would recommend retraining the teachers on the importance of using feeding schedules. I would recommend a member of the management check monthly to ensure that all feeding schedules are up to date. I would also remind teachers when a child transitions to send all necessary paperwork with the child. INFANT BOTTLES/SIPPY CUPS In space #2 it was observed that two sippy cups containing milk were not labeled with a date. I would remind all staff to check the name and dates of all bottles and sippy cups parents put in the refrigerator daily. It is important that all items are labeled with a current date to avoid spoilage. MEDICATION AUTHORIZATION In space #2 diaper cream forms did not have valid authorization dates. A form for Destin stated as needed. It is important that parents specify instructions such as when to give the medication and how much. I would suggest having a member of management to check all medication forms to ensure they are completed properly. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. QRIS Modernization The QRIS transitional plan was created during the visit. The administrator stated that they will be choosing Pathway 1. They anticipate going through the process in September. HEALTH AND SAFETY TRAINING Health and Safety training courses are now available through Moodle on the DCDEE website. This training courses are provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the trainings in 2021, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. You may also contact my supervisor, Holli Hemby, at holli.hemby@dhhs.nc.gov or 919.819.9363. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 10/15/2025 Number Present: 131 Completed Date: 10/15/2025 Age: From 0 To 10 Total Minutes: 160 Time In: 01:50 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your Routine Unannounced visit. Upon arrival I was greeted by Marcia Hinton, the Assistant Director. You assisted me with today’s visit. I completed a general walk-through of the indoor and outdoor learning environment. At the time of the visit, there were a total of 131 children present, ranging in age from infants to ten (10) years old. The children were observed resting, transitioning from rest time, preparing for snack, and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a Five (5) star license issued June 9, 2022, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. This center operates at 35sq. ft. inside, & ratios at .2818(b). I reviewed the NC Secretary of State’s website and observed the owner of the facility 7 Hills Learning Wake Forest LLC listed as current/active. INSPECTIONS *The last fire drill was conducted on 10/6/25. *The last emergency drill was conducted 9/9/25. *The last playground inspection was completed 8/4/25. *The last sanitation was completed on 9/15/25 with a “Superior ‘’ classification. *The fire inspection was completed on 10/10/25 and the facility is approved for daytime care only. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements of newly hired staff. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children including outdoor play environment. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two sippy cups and one cup was not labeled with a name or current date. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child enrolled in the infant B classroom did not have an individual written feeding plan. 10A NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Diaper cream in space #2 and #5 did not have written authorization and/or instructions from a child's parent or authorized health professional. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Diaper creams in space #5 had expiration dates of 2/2022, 3/2025, and 4/2025. .0803(12) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last documented playground inspection was conducted on 8/4/25. .0605(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Three children did not have documentation of sleeping. The last documentation for the children were 12pm, 10:52am, and 10:00am. The safe sleep charts were observed at 1:58pm. .0606(g) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before October 29, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 91%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. SAFE SLEEP During today’s visit I observed infants sleeping without any documentation of when the child fell asleep as well as documenting the infant being physically checked. The teacher of the infant classroom was scheduled off. Documentation of a sleeping infant is very important for the safety of infants. I would recommend having your infant teachers and floaters watch ‘Keeping Them Safe’ Infant Sleep Safety on the website for Caring for Our Children. I would also recommend sending a reminder to your infant teachers concerning safe sleep documentation. INFANT BOTTLES I observed sippy cups in the Infant B class without a name or date. I would recommend retraining teachers on properly labeling sippy cups and bottles with name and a current date. MEDICATION Diaper creams were either without parent authorization forms, and/or expired dates in space #2, #3, and #5. The teachers in each classroom stated that they did not have any diaper cream or medications. When monitoring the classroom, it was observed that diaper cream was in the cabinets under the changing table. I would recommend checking all classrooms for diaper creams and medication to return to parents or discard. FEEDING CHARTS It was observed that one child in space #2 did not have an infant feeding schedule. It is important to have an individual feeding chart for each child to ensure proper nutrition and safety. I would recommend retraining all staff by following the posted feeding schedule at all times. I would also recommend receiving all necessary paperwork required on or before enrollment. MONTHLY PLAYGROUND INSPECTION The last monthly playground inspection was conducted in August of 2025. I would recommend using an outlook calendar or a reminder for all monthly inspections. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. QRIS MODERNIZATION I was unable to discuss the QRIS modernization during today’s visit. The Director and owner were not available during the visit. HEALTH AND SAFETY TRAINING Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings are provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the trainings in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 10/15/2025 Number Present: 131 Completed Date: 10/15/2025 Age: From 0 To 10 Total Minutes: 160 Time In: 01:50 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your Routine Unannounced visit. Upon arrival I was greeted by Marcia Hinton, the Assistant Director. You assisted me with today’s visit. I completed a general walk-through of the indoor and outdoor learning environment. At the time of the visit, there were a total of 131 children present, ranging in age from infants to ten (10) years old. The children were observed resting, transitioning from rest time, preparing for snack, and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a Five (5) star license issued June 9, 2022, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. This center operates at 35sq. ft. inside, & ratios at .2818(b). I reviewed the NC Secretary of State’s website and observed the owner of the facility 7 Hills Learning Wake Forest LLC listed as current/active. INSPECTIONS *The last fire drill was conducted on 10/6/25. *The last emergency drill was conducted 9/9/25. *The last playground inspection was completed 8/4/25. *The last sanitation was completed on 9/15/25 with a “Superior ‘’ classification. *The fire inspection was completed on 10/10/25 and the facility is approved for daytime care only. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements of newly hired staff. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children including outdoor play environment. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two sippy cups and one cup was not labeled with a name or current date. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child enrolled in the infant B classroom did not have an individual written feeding plan. 10A NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Diaper cream in space #2 and #5 did not have written authorization and/or instructions from a child's parent or authorized health professional. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Diaper creams in space #5 had expiration dates of 2/2022, 3/2025, and 4/2025. .0803(12) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last documented playground inspection was conducted on 8/4/25. .0605(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Three children did not have documentation of sleeping. The last documentation for the children were 12pm, 10:52am, and 10:00am. The safe sleep charts were observed at 1:58pm. .0606(g) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before October 29, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 91%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. SAFE SLEEP During today’s visit I observed infants sleeping without any documentation of when the child fell asleep as well as documenting the infant being physically checked. The teacher of the infant classroom was scheduled off. Documentation of a sleeping infant is very important for the safety of infants. I would recommend having your infant teachers and floaters watch ‘Keeping Them Safe’ Infant Sleep Safety on the website for Caring for Our Children. I would also recommend sending a reminder to your infant teachers concerning safe sleep documentation. INFANT BOTTLES I observed sippy cups in the Infant B class without a name or date. I would recommend retraining teachers on properly labeling sippy cups and bottles with name and a current date. MEDICATION Diaper creams were either without parent authorization forms, and/or expired dates in space #2, #3, and #5. The teachers in each classroom stated that they did not have any diaper cream or medications. When monitoring the classroom, it was observed that diaper cream was in the cabinets under the changing table. I would recommend checking all classrooms for diaper creams and medication to return to parents or discard. FEEDING CHARTS It was observed that one child in space #2 did not have an infant feeding schedule. It is important to have an individual feeding chart for each child to ensure proper nutrition and safety. I would recommend retraining all staff by following the posted feeding schedule at all times. I would also recommend receiving all necessary paperwork required on or before enrollment. MONTHLY PLAYGROUND INSPECTION The last monthly playground inspection was conducted in August of 2025. I would recommend using an outlook calendar or a reminder for all monthly inspections. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. QRIS MODERNIZATION I was unable to discuss the QRIS modernization during today’s visit. The Director and owner were not available during the visit. HEALTH AND SAFETY TRAINING Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings are provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the trainings in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: 0725-266L Visit Date: 7/23/2025 Number Present: 126 Completed Date: 7/23/2025 Age: From 0 To 8 Total Minutes: 80 Time In: 11:00 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor concerns regarding maintenance of Child Care Requirements at the center. Upon arrival, I was greeted by Mariluz Santiago, the director. I discussed the nature of the visit, and I conducted a general walkthrough of the center. I requested that I complete the walkthrough alone so that I could speak with the teachers. At the time of the visit, there were a total of 126 children present, ranging in age from infants to eight (8) years old. The children were observed playing in centers, interacting with the teachers, playing outside, and completing routine tasks. Ms. Sanitago discussed with me that the window in the Preschool 2 classroom was broken Monday night (7/14/25). A person threw a rock from the road and it broke the window. Ms. Santiago stated that when they arrived at the school on Tuesday morning 7/15/25 they immediately contacted Joe Powell with Glass Solutions to fix the window. Ms. Santiago placed a thick red tarp over the window and Mr. Powell placed film on the inside and outside of the window to keep the window from shattering. I observed email documentation starting 7/15/25 regarding the repair of the window. Mr. Powell stated that it would take 10-18 business days to have the window installed. The window was measured and ordered according to the documentation observed. The classroom was not observed to be unsafe at the time of the visit. I interviewed Ms. Sanitago and all the teachers regarding whether they have had any child staff ratio issues. Ms. Santiago stated that she has not had any issues. She stated that she has hired 4 new staff. Two of the staff are floaters in the morning assisting in the classrooms. Several teachers stated that they have had some ratio issues. They stated that they have more children than they are required to have based on the ages of the children. I asked when the last time they were out of ratio. One teacher stated it was a little over a month ago. Another teacher stated 7/22/25. I requested from Ms. Santiago documentation that showed how many children were in the classrooms with each teacher, such as a name to face or head count sheet. Ms. Santiago stated that the only thing they do is use the ipad to log the children in and out. I observed the attendance sheet in three classrooms that had children blended from another classroom. The teachers did not have the children who were from other classes on the attendance sheet signed in. I observed the PS2-B classroom move children to the school age classroom to maintain ratio during the visit. The following violations were observed and documented during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The attendance sheet in 3 classrooms were not complete. Children who were blended in the three classrooms to maintain ratios did not have the children added to their attendance sheet. 10A NCAC 09 .0302(d)(4) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Two teachers admitted that their classrooms were out of ratio. One teacher admitted to having more children than allotted based on the youngest child being cared for on 7/22/25. GS 110-91(7);.0713(a-d) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before August 6, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov RESOLUTION Based on interviews, documentation and observations made during the investigation, I was unable to determine that any violation related to unsafe environment occurred, therefore the allegation is UNSUBSTANTIATED. Based on interviews, several teachers admitting ratio issues, and the lack of documentation received during the investigation, it was that a lapse in child staff ratio occurred, therefore the allegation is SUBSTANTIATED. TECHNICAL ASSISTANCE -Technical assistance was given to Ms. Santiago in regard to the arrival time of her staff based on the arrival time of the children. Arrival time is not always predictable for each child daily; therefore, I would recommend completing a time study over a week basis to determine staff schedules. Please be mindful that moving the oldest or youngest child each morning to the next classroom to meet staff/child ratios is not best practice. When children arrive at school they should be allowed to arrive in their classroom and not have to move to another classroom because of not having enough staff present on site. I also discussed with Ms. Santiago to start using a name to face, and 15-minute headcount check account for how many children are in each classroom as well as maintaining the child staff ratio. I also discussed to make sure that each child is signed in on the attendance sheet. During today’s visit the attendance sheet was incomplete. Children visiting from other classrooms were not on the attendance sheet. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: 0725-266L Visit Date: 7/23/2025 Number Present: 126 Completed Date: 7/23/2025 Age: From 0 To 8 Total Minutes: 80 Time In: 11:00 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor concerns regarding maintenance of Child Care Requirements at the center. Upon arrival, I was greeted by Mariluz Santiago, the director. I discussed the nature of the visit, and I conducted a general walkthrough of the center. I requested that I complete the walkthrough alone so that I could speak with the teachers. At the time of the visit, there were a total of 126 children present, ranging in age from infants to eight (8) years old. The children were observed playing in centers, interacting with the teachers, playing outside, and completing routine tasks. Ms. Sanitago discussed with me that the window in the Preschool 2 classroom was broken Monday night (7/14/25). A person threw a rock from the road and it broke the window. Ms. Santiago stated that when they arrived at the school on Tuesday morning 7/15/25 they immediately contacted Joe Powell with Glass Solutions to fix the window. Ms. Santiago placed a thick red tarp over the window and Mr. Powell placed film on the inside and outside of the window to keep the window from shattering. I observed email documentation starting 7/15/25 regarding the repair of the window. Mr. Powell stated that it would take 10-18 business days to have the window installed. The window was measured and ordered according to the documentation observed. The classroom was not observed to be unsafe at the time of the visit. I interviewed Ms. Sanitago and all the teachers regarding whether they have had any child staff ratio issues. Ms. Santiago stated that she has not had any issues. She stated that she has hired 4 new staff. Two of the staff are floaters in the morning assisting in the classrooms. Several teachers stated that they have had some ratio issues. They stated that they have more children than they are required to have based on the ages of the children. I asked when the last time they were out of ratio. One teacher stated it was a little over a month ago. Another teacher stated 7/22/25. I requested from Ms. Santiago documentation that showed how many children were in the classrooms with each teacher, such as a name to face or head count sheet. Ms. Santiago stated that the only thing they do is use the ipad to log the children in and out. I observed the attendance sheet in three classrooms that had children blended from another classroom. The teachers did not have the children who were from other classes on the attendance sheet signed in. I observed the PS2-B classroom move children to the school age classroom to maintain ratio during the visit. The following violations were observed and documented during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The attendance sheet in 3 classrooms were not complete. Children who were blended in the three classrooms to maintain ratios did not have the children added to their attendance sheet. 10A NCAC 09 .0302(d)(4) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Two teachers admitted that their classrooms were out of ratio. One teacher admitted to having more children than allotted based on the youngest child being cared for on 7/22/25. GS 110-91(7);.0713(a-d) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before August 6, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov RESOLUTION Based on interviews, documentation and observations made during the investigation, I was unable to determine that any violation related to unsafe environment occurred, therefore the allegation is UNSUBSTANTIATED. Based on interviews, several teachers admitting ratio issues, and the lack of documentation received during the investigation, it was that a lapse in child staff ratio occurred, therefore the allegation is SUBSTANTIATED. TECHNICAL ASSISTANCE -Technical assistance was given to Ms. Santiago in regard to the arrival time of her staff based on the arrival time of the children. Arrival time is not always predictable for each child daily; therefore, I would recommend completing a time study over a week basis to determine staff schedules. Please be mindful that moving the oldest or youngest child each morning to the next classroom to meet staff/child ratios is not best practice. When children arrive at school they should be allowed to arrive in their classroom and not have to move to another classroom because of not having enough staff present on site. I also discussed with Ms. Santiago to start using a name to face, and 15-minute headcount check account for how many children are in each classroom as well as maintaining the child staff ratio. I also discussed to make sure that each child is signed in on the attendance sheet. During today’s visit the attendance sheet was incomplete. Children visiting from other classrooms were not on the attendance sheet. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 139 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your annual compliance visit. Upon arrival I was greeted by Mariluz Santiago, the Director. You assisted me with today’s visit. I completed a general walk-through of the indoor and outdoor learning environment. A checklist was used to note the requirements monitored today. At the time of the visit, there were a total of one hundred thirty-nine (139) children present, ranging in age from infants to five (5) years old. The children were observed in circle time, transitioning to the playground, completing routine tasks, and preparing for lunch. LICENSE STATUS Currently, this Child Care Center operates with a Five (5) star license issued June 9, 2022, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. This center operates at 35sq. ft. inside, & ratios at .2818(b). I reviewed the NC Secretary of State’s website and observed the owner of the facility 7 Hills Learning Wake Forest LLC listed as current/active. INSPECTIONS *The last fire drill was conducted 2/6/25. *The last emergency drill was conducted 2/6/25. *The last playground inspection was completed 2/10/25. *The last sanitation was completed on 12/9/24 with a “Superior ‘’ classification. *The fire inspection was completed on 10/11/24 and the facility is approved for daytime care only. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements of newly hired staff. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children including outdoor play environment. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space #104 was observed in his crib drinking his bottle. 10A NCAC 09 .0902(b) 542 The written feeding plan was not modified as the child's needs changed. Three infant feeding schedules were not modified to reflect the current needs of the children in space #104. 10 NCAC 09 .0902(a) 807 A safe indoor and outdoor environment was not provided for the children. A staff member's bag was hanging in reach of children in Prepper A classroom, and a staff member's purse was stored in an unlocked cabinet under the sink in reach of children in Prepper B classroom. 10A NCAC 09 .0601(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Safe sleep charts were not completed for an infant that was sleeping during today's visit. Sleep charts after February 12, 2025 were not completed for the infants in space #104. .0606(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child enrolled on 12/16/24 did not have a medical exam or health assessment on file during today's visit. GS110-91(1) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child enrolled on 12/16/24 did not have a parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy of file. .0608(b)(1-6) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before March 12, 2024, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 93%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. SAFE SLEEP During today’s visit I observed an infant sleeping without any documentation of when the child fell asleep as well as documenting the infant being physically checked in space #104. The teacher stated that the Lead Teacher is out sick. I only had documentation of safe sleep charts to the date of 2/12/25. I would recommend having your infant teachers watch ‘Keeping Them Safe’ Infant Sleep Safety on the website for Caring for Our Children. I would also recommend training all staff who will work in the infant classrooms in safe sleep documentation. a reminder to your infant teachers concerning safe sleep documentation. NUTRITION FOR INFANTS/TODDLERS I observed an infant being placed in his crib to drink his bottle in space #104. I discussed with the teacher and director that the child would need to be held or placed in feeding chairs when drinking a bottle. I would recommend retraining all staff with ITS-SIDS, as well as reviewing information from Caring For Our Children, Chapter 4 concerning Nutrition and Food Service at https://nrckids.org. FEEDING SCHEDULE Feeding Schedules for three (3) infants in space #104 were not updated as the child’s needs changed. It is important to get in writing the approval of any changes to feeding schedules for infants. I would recommend a member of the management check monthly to ensure that all feeding schedules are up to date. CHILDREN FILES A child enrolled on 12/16/24 did not have a medical or health assessment record on file. The parent sign off for the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was observed not signed by the parents. I would recommend using the Children File Checklist as well as doing a monthly check of all files to ensure the files are accurate and complete. SAFETY AND HEALTH A staff member’s bag was observed hanging near the bathroom door in Preppers A classroom. I asked if the bag was the First Aid kit. The teacher stated yes and then said no it was her personal bag. In Preppers B classroom I observed a staff member’s purse under the sink in an unlocked cabinet. The teacher stated that the cabinet was broken and is supposed to be fixed. I would recommend checking all cabinets and drawers to make sure that they are working properly. I would also recommend putting all items that need to be locked in the cabinets that can look and are not in reach of the children. Please note that a number of the cabinets and drawers in each classroom are broken and need to be repaired. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. HEALTH AND SAFETY TRAINING Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings are provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the trainings in 2019, you should begin to retake the training now. During today’s visit I also monitored the Written Warning Administrative Action Corrective Action plan. All stipulations of the Corrective Action Plan of a Written Warning Administrative Action issued to The Learning Experience – Wake Forest, ID# 92003417, on October 10, 2024, have been completed. I urge you to continue to give attention to the areas addressed by the Corrective Action Plan, to address those areas in staff orientation and discussions in staff meetings, and to increase training and supervision of staff members. This agency remains available to assist you upon request. If you have questions or concerns about this matter, you may contact me, Shamequa Wilkerson-Harris, at 919.417.2872. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 139 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your annual compliance visit. Upon arrival I was greeted by Mariluz Santiago, the Director. You assisted me with today’s visit. I completed a general walk-through of the indoor and outdoor learning environment. A checklist was used to note the requirements monitored today. At the time of the visit, there were a total of one hundred thirty-nine (139) children present, ranging in age from infants to five (5) years old. The children were observed in circle time, transitioning to the playground, completing routine tasks, and preparing for lunch. LICENSE STATUS Currently, this Child Care Center operates with a Five (5) star license issued June 9, 2022, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. This center operates at 35sq. ft. inside, & ratios at .2818(b). I reviewed the NC Secretary of State’s website and observed the owner of the facility 7 Hills Learning Wake Forest LLC listed as current/active. INSPECTIONS *The last fire drill was conducted 2/6/25. *The last emergency drill was conducted 2/6/25. *The last playground inspection was completed 2/10/25. *The last sanitation was completed on 12/9/24 with a “Superior ‘’ classification. *The fire inspection was completed on 10/11/24 and the facility is approved for daytime care only. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements of newly hired staff. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children including outdoor play environment. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space #104 was observed in his crib drinking his bottle. 10A NCAC 09 .0902(b) 542 The written feeding plan was not modified as the child's needs changed. Three infant feeding schedules were not modified to reflect the current needs of the children in space #104. 10 NCAC 09 .0902(a) 807 A safe indoor and outdoor environment was not provided for the children. A staff member's bag was hanging in reach of children in Prepper A classroom, and a staff member's purse was stored in an unlocked cabinet under the sink in reach of children in Prepper B classroom. 10A NCAC 09 .0601(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Safe sleep charts were not completed for an infant that was sleeping during today's visit. Sleep charts after February 12, 2025 were not completed for the infants in space #104. .0606(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child enrolled on 12/16/24 did not have a medical exam or health assessment on file during today's visit. GS110-91(1) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child enrolled on 12/16/24 did not have a parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy of file. .0608(b)(1-6) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before March 12, 2024, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 93%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. SAFE SLEEP During today’s visit I observed an infant sleeping without any documentation of when the child fell asleep as well as documenting the infant being physically checked in space #104. The teacher stated that the Lead Teacher is out sick. I only had documentation of safe sleep charts to the date of 2/12/25. I would recommend having your infant teachers watch ‘Keeping Them Safe’ Infant Sleep Safety on the website for Caring for Our Children. I would also recommend training all staff who will work in the infant classrooms in safe sleep documentation. a reminder to your infant teachers concerning safe sleep documentation. NUTRITION FOR INFANTS/TODDLERS I observed an infant being placed in his crib to drink his bottle in space #104. I discussed with the teacher and director that the child would need to be held or placed in feeding chairs when drinking a bottle. I would recommend retraining all staff with ITS-SIDS, as well as reviewing information from Caring For Our Children, Chapter 4 concerning Nutrition and Food Service at https://nrckids.org. FEEDING SCHEDULE Feeding Schedules for three (3) infants in space #104 were not updated as the child’s needs changed. It is important to get in writing the approval of any changes to feeding schedules for infants. I would recommend a member of the management check monthly to ensure that all feeding schedules are up to date. CHILDREN FILES A child enrolled on 12/16/24 did not have a medical or health assessment record on file. The parent sign off for the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was observed not signed by the parents. I would recommend using the Children File Checklist as well as doing a monthly check of all files to ensure the files are accurate and complete. SAFETY AND HEALTH A staff member’s bag was observed hanging near the bathroom door in Preppers A classroom. I asked if the bag was the First Aid kit. The teacher stated yes and then said no it was her personal bag. In Preppers B classroom I observed a staff member’s purse under the sink in an unlocked cabinet. The teacher stated that the cabinet was broken and is supposed to be fixed. I would recommend checking all cabinets and drawers to make sure that they are working properly. I would also recommend putting all items that need to be locked in the cabinets that can look and are not in reach of the children. Please note that a number of the cabinets and drawers in each classroom are broken and need to be repaired. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. HEALTH AND SAFETY TRAINING Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings are provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the trainings in 2019, you should begin to retake the training now. During today’s visit I also monitored the Written Warning Administrative Action Corrective Action plan. All stipulations of the Corrective Action Plan of a Written Warning Administrative Action issued to The Learning Experience – Wake Forest, ID# 92003417, on October 10, 2024, have been completed. I urge you to continue to give attention to the areas addressed by the Corrective Action Plan, to address those areas in staff orientation and discussions in staff meetings, and to increase training and supervision of staff members. This agency remains available to assist you upon request. If you have questions or concerns about this matter, you may contact me, Shamequa Wilkerson-Harris, at 919.417.2872. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 139 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your annual compliance visit. Upon arrival I was greeted by Mariluz Santiago, the Director. You assisted me with today’s visit. I completed a general walk-through of the indoor and outdoor learning environment. A checklist was used to note the requirements monitored today. At the time of the visit, there were a total of one hundred thirty-nine (139) children present, ranging in age from infants to five (5) years old. The children were observed in circle time, transitioning to the playground, completing routine tasks, and preparing for lunch. LICENSE STATUS Currently, this Child Care Center operates with a Five (5) star license issued June 9, 2022, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. This center operates at 35sq. ft. inside, & ratios at .2818(b). I reviewed the NC Secretary of State’s website and observed the owner of the facility 7 Hills Learning Wake Forest LLC listed as current/active. INSPECTIONS *The last fire drill was conducted 2/6/25. *The last emergency drill was conducted 2/6/25. *The last playground inspection was completed 2/10/25. *The last sanitation was completed on 12/9/24 with a “Superior ‘’ classification. *The fire inspection was completed on 10/11/24 and the facility is approved for daytime care only. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements of newly hired staff. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children including outdoor play environment. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space #104 was observed in his crib drinking his bottle. 10A NCAC 09 .0902(b) 542 The written feeding plan was not modified as the child's needs changed. Three infant feeding schedules were not modified to reflect the current needs of the children in space #104. 10 NCAC 09 .0902(a) 807 A safe indoor and outdoor environment was not provided for the children. A staff member's bag was hanging in reach of children in Prepper A classroom, and a staff member's purse was stored in an unlocked cabinet under the sink in reach of children in Prepper B classroom. 10A NCAC 09 .0601(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Safe sleep charts were not completed for an infant that was sleeping during today's visit. Sleep charts after February 12, 2025 were not completed for the infants in space #104. .0606(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child enrolled on 12/16/24 did not have a medical exam or health assessment on file during today's visit. GS110-91(1) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child enrolled on 12/16/24 did not have a parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy of file. .0608(b)(1-6) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before March 12, 2024, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 93%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. SAFE SLEEP During today’s visit I observed an infant sleeping without any documentation of when the child fell asleep as well as documenting the infant being physically checked in space #104. The teacher stated that the Lead Teacher is out sick. I only had documentation of safe sleep charts to the date of 2/12/25. I would recommend having your infant teachers watch ‘Keeping Them Safe’ Infant Sleep Safety on the website for Caring for Our Children. I would also recommend training all staff who will work in the infant classrooms in safe sleep documentation. a reminder to your infant teachers concerning safe sleep documentation. NUTRITION FOR INFANTS/TODDLERS I observed an infant being placed in his crib to drink his bottle in space #104. I discussed with the teacher and director that the child would need to be held or placed in feeding chairs when drinking a bottle. I would recommend retraining all staff with ITS-SIDS, as well as reviewing information from Caring For Our Children, Chapter 4 concerning Nutrition and Food Service at https://nrckids.org. FEEDING SCHEDULE Feeding Schedules for three (3) infants in space #104 were not updated as the child’s needs changed. It is important to get in writing the approval of any changes to feeding schedules for infants. I would recommend a member of the management check monthly to ensure that all feeding schedules are up to date. CHILDREN FILES A child enrolled on 12/16/24 did not have a medical or health assessment record on file. The parent sign off for the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was observed not signed by the parents. I would recommend using the Children File Checklist as well as doing a monthly check of all files to ensure the files are accurate and complete. SAFETY AND HEALTH A staff member’s bag was observed hanging near the bathroom door in Preppers A classroom. I asked if the bag was the First Aid kit. The teacher stated yes and then said no it was her personal bag. In Preppers B classroom I observed a staff member’s purse under the sink in an unlocked cabinet. The teacher stated that the cabinet was broken and is supposed to be fixed. I would recommend checking all cabinets and drawers to make sure that they are working properly. I would also recommend putting all items that need to be locked in the cabinets that can look and are not in reach of the children. Please note that a number of the cabinets and drawers in each classroom are broken and need to be repaired. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. HEALTH AND SAFETY TRAINING Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings are provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the trainings in 2019, you should begin to retake the training now. During today’s visit I also monitored the Written Warning Administrative Action Corrective Action plan. All stipulations of the Corrective Action Plan of a Written Warning Administrative Action issued to The Learning Experience – Wake Forest, ID# 92003417, on October 10, 2024, have been completed. I urge you to continue to give attention to the areas addressed by the Corrective Action Plan, to address those areas in staff orientation and discussions in staff meetings, and to increase training and supervision of staff members. This agency remains available to assist you upon request. If you have questions or concerns about this matter, you may contact me, Shamequa Wilkerson-Harris, at 919.417.2872. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 10/22/2024 Number Present: 132 Completed Date: 10/22/2024 Age: From 0 To 9 Total Minutes: 120 Time In: 10:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your Routine Unannounced visit. Upon arrival I was greeted by Mariluz Santiago, the Director. You assisted me with today’s visit. I completed a general walk-through of the indoor and outdoor learning environment. At the time of the visit, there were a total of 132 children present, ranging in age from infants to nine (9) years old. The children were observed in circle time, transitioning to the playground, completing routine tasks, and enjoying a buggy ride. LICENSE STATUS Currently, this Child Care Center operates with a Five (5) star license issued June 9, 2022, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. This center operates at 35sq. ft. inside, & ratios at .2818(b). I reviewed the NC Secretary of State’s website and observed the owner of the facility 7 Hills Learning Wake Forest LLC listed as current/active. INSPECTIONS *The last fire drill was conducted 9/27/24. *The last emergency drill was conducted 9/27/24. *The last playground inspection was completed 10/21/24. *The last sanitation was completed on 12/1/23 with a “Superior" classification. *The fire inspection was completed on 10/11/24 and the facility is approved for daytime care only. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements of newly hired staff. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children including outdoor play environment. During today’s visit I also reviewed the administrative action of a written warning. Ms. Santiago, the Director, stated that they will not appeal the Administrative Action. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A bottle in the infant B classroom had a date of 10/17/24 observed during today's visit. 15A NCAC 18A .2804(d) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. An infant was observed sleeping during today's visit in the infant A classroom with no documentation completed of visually checking the sleeping infant. The last date of visually checking the infant was 10/16/24. .0606(g) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A child one year old in the Toddler B classroom was crying and having a difficult time for about four minutes during today's visit. The child was not acknowledged or assisted in keeping with the child's developmental needs. G.S. 110-91(10) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before November 5, 2024, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 94%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. SAFE SLEEP During today’s visit I observed an infant sleeping without any documentation of when the child fell asleep as well as documenting the infant being physically checked. The teacher stated that once diaper changing is completed that she will document the safe sleep checks for the infant. Documentation of a sleeping infant is very important for the safety of infants. I would recommend having your infant teachers watch ‘Keeping Them Safe’ Infant Sleep Safety on the website for Caring for Our Children. I would also recommend sending a reminder to your infant teachers concerning safe sleep documentation. NURTURING AND CARE I observed in the Toddler B classroom a child one year old was crying and having a difficult time. One teacher was leading circle time, and the second teacher was standing looking at the child. The teacher did not comfort or soothe the child. The child continued to cry and had a difficult time for about four minutes. I would recommend doing a retrain with teachers on techniques and strategies to assist toddlers to adjust to his/her environment in keeping with the child’s developmental needs. I would also recommend viewing the Caring for Our Children website and review Responsive Interactions with toddlers. INFANT BOTTLES I observed an infant bottle in the Infant B class with a date of 10/17/24. I would recommend teachers send home bottles at the end of the day. I would also suggest teachers make sure that all bottles have a name and current date on all bottles that are placed in the refrigerator. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. HEALTH AND SAFETY TRAINING Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings are provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the trainings in 2019, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0804 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: 0824-419L Visit Date: 8/30/2024 Number Present: 112 Completed Date: 8/30/2024 Age: From 0 To 4 Total Minutes: 93 Time In: 10:27 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to investigate allegations of non-compliance with the NC Child Care Requirements. A report was received by the agency on 8/29/2024. During the visit, I discussed the allegation with the Assistant Director, Marcia Hinton. MONITORING I completed a walk-through of the facility. Limited monitoring of child care requirements occurred during today’s visit. I monitored (supervision, child/staff ratios, adequate/approved space, license and permit restrictions). I observed one hundred twelve (112) children engaged in free play, interacting with the teachers, completing routine tasks, and playing outside. ALLEGATION #1 There were concerns about Sanitation/Health; staff and children are not being excluded when sick. ALLEGATION #2 There are concerns of sanitation regarding properly cleaning and sanitizing the center. OBSERVATIONS/DISCUSSIONS ALLEGATION #1 During today’s visit the Assistant Director was able to share with me the centers sick policy and log. I observed one recent documentation logged for a sick child dated 8/14/24. The Director was out of town but was available to be interviewed over the phone. I discussed with the director the allegations. I asked the director has she had any concerns with staff and children being sick with a communicable illness. The Director stated that she had one staff member to notify her of a communicable illness the morning of 8/29/24. The director and assistant director stated that neither notified the parents and staff of the communicable illness that was disclosed. I also, interviewed three teachers randomly regarding any concerns they may have had with staff and children being sick while at the center. During today’s visit I observed staff members with active symptoms of illness working. RESOLUTION Based on information received from the administrator’s admission of not notifying staff and parents of a communicable illness, and today’s observations, the allegation is SUBSTANTIED. ALLEGATION #2 During today’s visit I observed mouthed toy bins of toys being sanitized in the classrooms. I interviewed three teachers randomly concerning their cleaning and sanitizing policies and procedures. The teachers informed me of the process that they do to keep the center clean and sanitized. The Assistant Director stated that the center also has cleaners that do a deep clean of the center over the weekends. I observed the center clean during today’s visit. RESOLUTION Based on the discussions with the staff, and observations from today, I am unable to determine concerns with cleanliness and sanitation of toys. The following violation was observed and documented during today’s visit. Violation Number Comment Rule 875 The center did not follow all procedures to prevent the spread of communicable diseases described in 15A NCAC 18A .2800. Staff members were working today with active symptoms of illness and the center did not notify the parents of children that had been exposed to a staff member that reported a contagious illness on 8/29/24. 10A NCAC 09 .0804(b)(1) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before September 13, 2024, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 95%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today' visit. You may want to consider them in order to avoid violations in the future: During today’s visit staff members were actively showing signs of illness. It is important to exclude staff members and children that have signs of communicable/contagious illnesses to prevent the spread. I would recommend you review as well as share with your staff guidance to prevent the spread of communicable/contagious illnesses. You can find guidance and resources at https://healthychildcare.unc.edu/resources/communicable-disease-resources/ and https://healthychildcare.unc.edu/resources/documents-forms-policies/. Please take note of illness and infectious disease drop down that contains sample forms to notify parents and staff of communicable/contagious illnesses. I would also recommend that you reach out to your Child Care Health Consultant for additional training and guidance on the preventions and spread of communicable/contagious illnesses. Your Child Care Health Consultant is Krista Barbour. You may contact her at 919.212.7572 and/or krista.barbour@wakegov.com . Please be aware that since an allegation was substantiated the issuance of an Administrative Action is likely. Please review section .2200 of the Child Care Rules regarding Administrative Actions. You may contact me with any questions. If an Administrative Action is warranted, you will receive notification via post mail. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: MICHELLE EZZELL Operation Type: Center Case Number: Visit Date: 3/11/2024 Number Present: 100 Completed Date: 3/11/2024 Age: From 0 To 5 Total Minutes: 185 Time In: 12:30 PM Time Out: 03:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during your annual compliance visit. My visit was conducted with Mariluz, Director. A checklist was used to note the requirements I monitored. The center currently operates with a 5-star license that is in COHORT #1 and will be due for reassessment by June 2025. The center operates at 35 sq. ft. inside, & ratios at .2818 (b). The children were observed taking naps and the infants were on the floor with the caregivers playing with age-appropriate toys, some were being fed and sleeping. I monitored required posted documents, interactions between staff and children, discipline, supervision, group sizes, space capacity, program requirements, equipment, transportation, and furnishings. No medications are currently at the center. VERIFICATION OF RECORDS: *Last fire inspection=10-9-23 (send me your 2024 inspection within 5 days of completion) *Sanitation inspection=12-1-23 (forward me any additional 2024 inspections). *Water test for lead was on 5-5-21 and expires 5-5-24. We discussed the process to renew the water test and complete the asbestos test. *The last playground safety inspection was on 3-11-24 by Mariluz. Mariluz completed playground safety training on 11-20-10. *The EPR plan was last updated on 2-21-24. EPR training was completed on 8-3-17 by Mariluz Santiago and Marcia Hinton. *The center transports children using a 2016 FORD minibus. *Current Curriculum=The Learning Experience’s curriculum *I reviewed the NC Secretary of State’s website and observed the owner of the facility (7HillsLearningWakeForest, LLC) listed as current-active. *To maintain compliance with NC laws and rules regarding childcare operation, the following violations must be corrected immediately. Please email me a signed and dated corrective action letter with your ID # and facility name BY 3-25-2024 to michelle.ezzell@dhhs.nc.gov. Remember to address each violation/item number that was not corrected during the visit separately explaining how the violation is now corrected. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Two classrooms did not current activity plans posted. GS 110-91(12); .0508(a) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. Two classrooms posted cot charts were not current. 15A NCAC 18A .2821(b) & (c) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four staff did not complete recognizing and responding training every 5 years. .1103(b) ****Rated License Reminders***** *The center’s license will be due for renewal by June 2025. We discussed the goal will be to complete the center’s annual visit and rated license assessment in March 2025. *EDUCATION STANDARDS: Continue to keep staff’s education current in WORKS database. Staff’s education standards are based on current data in WORKS. *PROGRAM STANDARDS: For trainings and updates on environment rating scales go to www.ncrlap@uncg.edu ****Early Educator Certificate (EEC) **** The EEC certificate is optional for staff. Although, it may increase staff’s education points and may help keep or increase the number of STARS the facility has. I highly recommend you contact the NC Institute for Child Development Professionals website at http://ncicdp.org/certification-licensure/certification or by contacting the EEC office at 919-942-7442 or info@nceec.org *****TECHNICAL ASSISTANCE/REMINDERS: ******* *TA was given how to correct the violations: Remember health and safety trainings must be renewed every 5 years. Remember to attach the training certificates to the checklist found on DCDEE’s website and given to you by me today. *Each child must have an assigned cot/mat and a cot/mat chart must be posted and current. Today, two classrooms did not have current cot/mat charts, this violation was corrected during the visit. *Lesson plans must be current and posted. Today two lesson plans were not posted during my walk-through. Staff quickly found the lesson plan and corrected this violation. *I suggest having a separate folder for staff’s on-going training certificates. *Remember to transfer the notes from your hard copy of the staff/training worksheets to your electronic version. *Remember to continue to update your Emergency Preparedness and Response (EPR) Plan every year and print out the cover page showing the current date. Also, print the pages you made changes to. Failure to log onto the website may result in losing your entire EPR plan. For NCID questions call 919-814-6326 or 919-754-6000. Michelle Ezzell, Child Care Consultant 919-819-9304 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: NICOLE MILLER Operation Type: Center Case Number: 0823-252A Visit Date: 8/24/2023 Number Present: 96 Completed Date: 8/24/2023 Age: From 0 To 12 Total Minutes: 150 Time In: 09:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Tracy Stanley, investigations consultant, was also present during the visit. Mariluz Santiago, director, accompanied us during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Santiago, Chandra Puchakayala, owner, and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Two staff members engaged in a verbal altercation where threats were communicated from one staff to another while in the presence of children. G.S. 110-91(10) You may contact me, Nicole Miller, Investigations Consultant, at 919-397-8451 or Nicole.p.miller@dhhs.nc.gov. Ms. Sheronda Harris, Supervisor, may be contacted at sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: THE LEARNING EXPERIENCE WAKE FOREST Facility ID: 92003417 Consultant: MICHELLE EZZELL Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 98 Completed Date: 8/1/2023 Age: From 0 To 12 Total Minutes: 40 Time In: 02:55 PM Time Out: 03:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct a routine unannounced visit. My visit was conducted with you Mariluz, Director. The facility currently operates with a 5-star license. Your last annual compliance visit was on 3-20-23. Today’s visit was in conjunction with a complaint visit. I conducted a partial assessment monitoring for safety issues, supervision, capacity, discipline, program records, posted documents, permit restrictions, and medications. One staff file was monitored. The children were observed taking naps and later preparing for snack. ***Verification of Inspections: *** *The last fire inspection was on 10-3-22. The Last sanitation inspection was on 12-20-22. Email me your 2023 fire inspection within 5 days of completion. *The EPR was updated on 3-5-23. *The last lockdown drill was on 6-16-23. *The last fire drill was on 7-10-23. *The last outdoor inspection was on 7-6-23 by Mariluz. To maintain compliance with NC laws and rules regarding childcare operation, the following violation must be corrected immediately. Please email me a signed and dated corrective action letter with your ID # and facility name BY 8-15-232023, to michelle.ezzell@dhhs.nc.gov. Address each violation/item number separately explaining how the violation is now corrected. Violation Number Comment Rule 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In space 8, I observed two fans accessible to children; one was sitting on a child size table and the other was on a shelf about 2 ft. high. 10A NCAC 09 .0604(d) *We discussed fans must be out of reach of children (at least 5 ft. from the floor) or have a mesh screen over them. Michelle Ezzell, DCDEE Licensing Consultant 919-819-9304 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times