Big Blue Marble Academy Wake Forest

10A NCAC 09 .1003 · Violation

Name of Operation: Big Blue Marble Academy Wake Forest Facility ID: 92003973 Consultant: MANDY ANNUNZIATA Operation Type: Center Case Number: Visit Date: 12/18/2025 Number Present: 70 Completed Date: 12/18/2025 Age: From 0 To 8 Total Minutes: 350 Time In: 09:00 AM Time Out: 12:10 PM Time In: 12:50 PM Time Out: 03:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon arrival, I was greeted by the director, Renee Garland, who assisted me during today’s visit. LICENSE STATUS The center currently operates with a Five Star License issued on June 13, 2024. The program received six points in Staff Education, six points in Program Standards, and one Quality Point. The center is licensed to serve 240 children on first shift. Prior to today’s visit, I reviewed the NC Secretary of State’s website and noted that the owner of this facility, Big Blue Marble Academy, LLC, is listed as current/active. INSPECTIONS/DRILLS STATUS -The last sanitation inspection was completed on 3/21/25, and the center scored a superior rating with four demerits. -The last fire inspection was completed on 7/31/25. -The last documented outdoor play area inspection was completed on 12/10/25. -The last documented fire drill was conducted on 12/10/25. -The last documented lockdown/shelter-in-place drill was conducted on 10/16/25. -The last annual compliance visit was conducted on 1/7/25. MONITORING I completed a walk-through of the center, visiting 11 classrooms as well as the outdoor learning environments, kitchen, and bathrooms. The infants were being fed bottles, napping, and playing on the floor. The toddlers were observed playing with puzzles and being held by teachers. Preschoolers were observed playing on the playground, participating in circle time, completing a counting activity with gingerbread men, and playing in centers. A full assessment of child care requirements was conducted. I used a checklist to monitor all applicable requirements, including but not limited to supervision, staff-child ratios, health and safety requirements, equipment and furnishings, and program records. Ten staff and fourteen children’s files were reviewed. This program does provide transportation; therefore, this requirement was monitored and a violation was cited. I reviewed the storage of medications as well as corresponding medication permission forms and found them in compliance. The center serves children under one year of age, thus, safe sleep requirements were monitored and found in compliance. VIOLATIONS The following violations were observed and documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Several bottles in Rm. 150 were missing the children's names or today's date. 15A NCAC 18A .2804(d) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in Rm. 200 did not have a thermometer. 15A NCAC 18A .2806(j)(2) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. A rental van being used for transportation did not contain any of the children's emergency information. The children's files in the other two buses used for transportation did not contain photos of the children. 10A NCAC 09 .1003(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Several staff members completed this training after 90 days of employment. .1102(g) In order to comply with the NC Laws and Rules, any violations documented today must be corrected immediately. I need to receive your compliance letter by January 1, 2026. The letter must address each violation and explain specifically when and how it was corrected, as well as how you will prevent the same violations from happening in the future. Please send this to mandy.annunziata@dhhs.nc.gov and include the following information: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the center’s compliance history score was 81%. According to NC General Statute 110-90(4)(d), all facilities must maintain a compliance history of at least 75% for the past 18 months. Failure to maintain compliance may result in an administrative action. The center was not in compliance with all applicable minimum licensing requirements during today’s visit and violations were documented that could impact the center’s overall compliance history score. An updated compliance history score will be generated after today’s visit, and you will be informed of the results during the next visit to your center. TECHNICAL ASSISTANCE -It is important that all adults working with young children are trained to spot potential signs of abuse. New staff members are required to complete the class “Recognizing and Responding to Suspicions of Child Maltreatment” (part of the Health and Safety Training) within 90 days of hire. Several staff members did not complete this training within the 90-day time frame. You stated the previous administrator had missed some of these deadlines, but you now require the class during teacher orientation. This training can be found on the Positive Child Alliance NC website: https://preventchildabusenc.org/online-trainings/. -Transporting children is both a big responsibility and a great liability. In the event of an accident, it is important to always have emergency information for the children readily accessible to provide appropriate care. Today, one vehicle used to transport children did not contain any of the children’s emergency information. You stated that the vehicle was a rental and that the binder with the children’s information had been left in their usual bus that was in the shop being serviced. Also, none of the children’s files contained pictures of the children. You stated that you were not aware of this requirement, but you will add pictures to all the files. -For food safety, it is important that you keep refrigerator temperatures at 45 degrees or below, Today, a refrigerator used to store milk did not have a thermometer inside for checking the temperature. You said you thought it might have been moved to another classroom’s refrigerator, and you asked the teacher to retrieve it. Please be sure that teachers check their refrigerator temperatures daily before using them to store food. -To ensure milk or formula is served the correct child and is not spoiled, all bottles should be labeled with a child’s name and dated. Today, some bottles in an infant classroom were missing the name, the date, or both. Please ask teachers to check behind parents and be sure bottles are properly labeled upon the child’s arrival at school. Teachers should add the name and date on the bottles as necessary. CONSULTATION -Per sanitation inspectors, centers must discontinue the use of baby gates to make kitchens inaccessible to children. If found at an inspection, the center will be placed into provisional status (which will be longer than 7 days since it will be a construction issue), and it will remain in that status until they have addressed the issue. -The Clean Classrooms for Carolina Kids Program provides free facility-wide testing for lead in water and inspections for asbestos and lead-based paint hazards without any out-of-pocket costs. You are required to test for lead in your water every three years. Your water was last tested on 7/16/24, and no mitigation was required. -You can access and update your EPR plan by using your NCID to log into the North Carolina Risk Management Portal at https://rmp.nc.gov/portal/portal.aspx. Please review and update your EPR plan yearly. -Criminal Backgrounds Checks for all staff members should be completed every five years. You may contact the CBC Unit via telephone (919) 814-6401 or by email DHHS.CBC.Unit@dhhs.nc.gov if you have questions or need assistance. -Your school-age room has had a room divider permanently installed which meets the specifications noted and documented during a courtesy visit on 8/20/25. TRAINING REMINDERS -Training from 1/7/25 to 12/17/25 was reviewed today and results can be found on the attached Staff/Training Worksheet. All required staff ongoing training hours for the current year should be completed by 1/7/26. -CPR and First Aid must be renewed every two years. New staff members must complete training within 90 days of hire. -Health and Safety Training must be renewed every five years. You can find this training in Moodle on the DCDEE website. New staff members must complete training within one year of hire. -ITS-SIDS training must be renewed every three years. Staff members who completed training in 2023 are due to renew in 2026. New staff members working with infants must complete training within two months of hire and must not be left alone with infants during that time period. RATED LICENSE STATUS Your next rated license assessment is due by June 2027. In the meantime, please ask staff members to update their WORKS accounts with all their education information. You can visit the North Carolina Rated License Project website (https://www.ncrlap.org) for resources regarding the rated license assessment process for Pathway 1 (Program Assessment). You also have the option to select Pathway 2 (Curriculum and Instructional Quality) or Pathway 3 (Accreditation). Information regarding the pathways is posted at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and also will be provided through emails and Raise NC newsletters. AGENCY UPDATES Please check the Division of Child Development and Early Education’s website frequently for any new policies or rules. Go to https://ncchildcare.ncdhhs.gov/, and click on the “What’s New” tab for all agency updates, including QRIS Modernization. CONTACT INFORMATION If you have questions or need further assistance, please contact me at (919) 971-6255 or mandy.annunziata@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Big Blue Marble Academy Wake Forest Facility ID: 92003973 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: 0325-066L Visit Date: 3/18/2025 Number Present: 79 Completed Date: 3/18/2025 Age: From 0 To 10 Total Minutes: 85 Time In: 08:00 AM Time Out: 09:25 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to follow up on investigating allegations of non-compliance with the NC Child Care Requirements conducted on 3/11/25. Upon arrival I was greeted by the Director, Debra Davis. You assisted me with today’s visit. MONITORING I completed a walk-through of the facility. Limited monitoring of child care requirements occurred during today’s visit. I monitored (supervision, child/staff ratios, adequate/approved space, license and permit restrictions). I observed the children engaged in free play, interacting with the teachers, completing routine tasks, and eating breakfast. During today’s follow up visit I observed all spaces in compliance with ratios during my initial walk through. To maintain ratios a five-year-old child walked with the Director. In space #250 a third teacher arrived within forty-five minutes of the visit. The Director instructed that the three teachers remain in the classroom. The teacher asked if she should move the children that are enrolled in space #250 to their classroom. The Director stated no the three of them would be fine to maintain the ratio. Another child was dropped off in space #250 within ten minutes causing the classroom to have thirteen children. In space #250 I observed a teacher was not being able to recognize special difficulties of toddler separation from their parent. The child was observed having a rough drop off. The teacher sat the toddler at the table with breakfast. The child pushed the table away while crying. The teacher pushed the table back along with pushing the child back to the table. The child pushed the table again. The teacher removed the food and began verbally disciplining the child. The child sat on the floor crying without the teacher showing concern. During my second walk through with the Director I observed the teacher in space #250 snatch a scarf from a toddler stating the scarf is not yours. The toddler stated it’s mine. The teacher continued to argue with the toddler. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Thirteen children twenty-four months and younger were observed in space #250 with three staff. GS 110-91(7);.0713(a-d) 492 Caregiver did not recognize special difficulties of infants and toddler separations. A teacher in space #250 was observed not assisting a child that was having difficulty during morning drop off. .0511(b)(2) 908 Discipline was not appropriate for the child's age and development. A teacher in space #250 was observed snatching a scarf from a toddler and arguing with the toddler during today's visit. .1803(b) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before April 1, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 Violations were documented today that will require a follow-up visit to determine compliance. You may include any actions you have taken in your Compliance Letter, but I will need to make a visit to verify their corrective action status. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 81%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations were documented today that could impact your compliance history and an updated score will be provided on your next visit. Due to the confirmed allegations on 3/11/25 and the repeat violation documented today, your program is at risk of being issued an administrative action. You will be notified by the agency of the status of any administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit. You may want to consider them in order to avoid violations in the future: -Technical assistance was given to Ms. Davis regarding maximum group size for all classrooms. Ms. Davis stated that she was unaware about the maximum group size for classrooms. I observed thirteen children 24 months and under with three teachers in space #250. I discussed with Ms. Davis that maintaining group size is very important to maintain safety in each classroom. Small group sizes are important for the social, emotional, and physical well-being for children under 24 months. I would recommend discussing ratios and group size with all teachers. - One of the biggest challenges that early childhood educators and administrators face is children’s behavior. Often these behaviors are developmentally appropriate, however, some behaviors can be difficult for a teacher to manage. Programs should promote children’s social and emotional development through nurturing and responsive relationships, safe and supportive environments, and social and emotional skill building. Positive behavior support should be an ongoing process to foster emerging regulation, friendship, and problem-solving skills in a developmentally appropriate learning environment. Recognizing special difficulties of infants and toddler separation is very important when providing a welcoming environment. The Director observed with me discipline to a toddler that was not appropriate for the toddler’s age. The director pulled the teacher into the office and had a discussion with the teacher concerning what she observed today during the visit. I would recommend giving all staff training on how to always develop a welcoming environment. I would recommend that you reach out to the Birth to Three Specialists to assist in coaching and supporting your classrooms. The Birth-to-Three Specialist can be reached at 919.403.6950. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Big Blue Marble Academy Wake Forest Facility ID: 92003973 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: 0325-066L Visit Date: 3/11/2025 Number Present: 78 Completed Date: 3/11/2025 Age: From 0 To 8 Total Minutes: 105 Time In: 08:15 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to investigate allegations of non-compliance with the NC Child Care Requirements. A report was received by the agency on 3/6/2025. During the visit, I discussed the allegation with the Director, Debra Davis. MONITORING I completed a walk-through of the facility. Limited monitoring of child care requirements occurred during today’s visit. I monitored (supervision, child/staff ratios, adequate/approved space, license and permit restrictions). I observed the children engaged in free play, interacting with the teachers, completing routine tasks, and eating breakfast. ALLEGATION: There were concerns about Staff/Child ratios in the early morning hours. During today’s visit I observed space #500 with nine four-year-olds and seven five-year-olds with one teacher. The teacher stated that she had children from space #450, #550 and her class. The teacher stated that they have had some staffing issues for about two weeks. I observed three parents trying to drop their children off at the same time. A second teacher arrived within five minutes of me being in the classroom. The teacher transitioned her class to space #450. During the visit children were shifted to maintain ratios. The Director was also working in a classroom to maintain ratios. School age children were observed to be cared for in the lobby by the administrative assistant until the bus driver arrived to take them to school. Once the school agers were taken to school, I observed four children having to be dropped off in the lobby until another staff member arrived. Some children were not able to be dropped off in their assigned classroom because of ratios. I also observed several children being shifted multiple times from classroom 450 to 500. The children shifted were observed crying because of not wanting to be shifted. ALLEGATION; There are concerns of inadequate supervision. During today’s visit I did not observe inadequate supervision. I observed the staff member in the two-year-old classroom interacting with the children and completing routine care for all children. I spoke with the Director concerning if she has had any supervision issues in space #300 that care for two-year-olds. The Director stated that she has not. She discussed with me that she has had about five teachers to either be terminated or quit between January 2025 and February 2025. Two of the teachers that were terminated and/or quit were the two-year-old teachers. The director shared that one teacher was put on administrative leave and that the teacher decided that she would not return back to work. ALLEGATION: There are concerns children are not being nurtured in an appropriate manner or in keeping with the children’s developmental needs related to nap time schedules. I discussed with the Director the center’s schedule for naptime. The director stated that the toddlers – three years old nap from 12:30pm – 2:30pm. The four- and five-year-olds nap from 1:00pm to 3:00pm. I observed documentation from ProCare showing that two children in space #350 had nap time from 12:41pm- 1:44pm. The five-year-old children did not have any documentation concerning nap time in ProCare. The teacher stated that some of the children do not nap so they are given something quiet to do while others nap. I observed a three year old child be placed in a younger class with two year olds because of his behavior. I observed the child crying stating he wanted to go back to his class. The teacher stated, “you can’t go back because you are not acting right.” I spoke with the Director concerning nurturing care. The Director stated that she will be having a staff member with all staff training them on providing a positive climate for all children. She also discussed that she will be doing trainings on dealing with different types of behaviors from children. During today’s visit I observed teachers not speaking with children in a nurturing and caring tone. In space #350 a teacher told a child “Sit Down,” “Go to the carpet now” in a harsh tone. In space #300 the teacher stated to a two-year-old child, “you do it and I am going to make you sit down.” The following violations were observed and documented during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Nine four-year olds, and seven five-year olds were observed in space #500 be cared for by one teacher. The ratio in space #500 is 13 children to 1 staff member. GS 110-91(7);.0713(a-d) 908 Discipline was not appropriate for the child's age and development. A child was moved into a group of younger children when he was exhibiting challenging behaviors as a form of discipline. .1803(b) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. Teachers were overheard yelling at children and using harsh tones of voice. .1803(a)(9) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before March 25, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 Violations were documented today that will require a follow-up visit to determine compliance. You may include any actions you have taken in your Compliance Letter, but I will need to make a visit to verify their corrective action status. COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 80%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations were documented today that could impact your compliance history and an updated score will be provided on your next visit. Due to the confirmed allegations and violations documented today, your program is at risk of being issued an administrative action. Once the investigation is complete, you will be notified by the agency of the status of any administrative action. ALLEGATION RESOLUTION Based on my observation it is determined that a lapse in child/staff ratio occurred, therefore the allegation is substantiated. Based on the discussions with the Director, and observations from today, I am unable to determine concerns of inadequate supervision therefore that allegation is not substantiated. Based on observations during today’s visit, it was not able to be determined if children were not being cared for in a nurturing manner and according to their developmental needs, therefore that allegation is unsubstantiated. TECHNICAL ASSISTANCE The following items were discussed during today’s visit. You may want to consider them in order to avoid violations in the future: -Technical assistance was given to Ms. Davis in regard to the arrival time of her staff based on the arrival time of the children. Arrival time is not always predictable for each child daily; therefore, I would recommend completing a time study over a week basis to determine staff schedules. Please be mindful that moving the oldest or youngest child each morning to the next classroom to meet staff/child ratios is not best practice. When children arrive at school they should be allowed to arrive in their classroom and not have to move to another classroom because of not having enough staff present on site. - One of the biggest challenges that early childhood educators and administrators face is children’s behavior. Often these behaviors are developmentally appropriate, however, some behaviors can be difficult for a teacher to manage. Programs should promote children’s social and emotional development through nurturing and responsive relationships, safe and supportive environments, and social and emotional skill building. Positive behavior support should be an ongoing process to foster emerging regulation, friendship, and problem-solving skills in a developmentally appropriate learning environment. Placing children who are exhibiting challenging behaviors with younger children is not developmentally appropriate for the child and could pose a risk to the younger children. Teachers should implement strategies within the child’s primary classroom to redirect behaviors. When children are engaging in inappropriate behavior, staff should remind children about behavior expectations and invite them to “try again.” If a child is not successful, staff should try giving the child choices of other activities to try. Providing technical assistance, coaching and professional development for staff to prevent and address these challenging behaviors, as well as promote children’s social competence can be beneficial. If you would like assistance with dealing with challenging behaviors of children in your care, you can contact a Healthy Social Behavior Specialist at Early Years; they can be reached at (919) 403-6950. -Positive verbal interactions are essential to the emotional and social development of a child. It is important to ensure that your teachers are not overwhelmed to have a positive classroom environment. I would highly recommend viewing the Early Years website at www.earlyyears.nc.org and have your staff take training modules pertaining to positive interactions. I would highly recommend your staff complete the Flip it – Transforming challenging Behaviors trainings. - One of the best signs of quality child care is consistent staff with low turnover rates. Stress contributes to increased staff turnover and can negatively affect their interactions with children. Staff who are under stress may not be able to offer the praise, nurturing, and direction that children need for optimal development. Stress reduction procedures allow staff to identify risks of stress and the stressors specific to child caregiving, and specific ways to manage stress in the early care and education environment. It is also very important to ensure that all staff are properly onboarded. Proper training for new staff and continued training for old staff is essential for low turnover. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Big Blue Marble Academy Wake Forest Facility ID: 92003973 Consultant: NICOLE MILLER Operation Type: Center Case Number: 0225-292A Visit Date: 3/6/2025 Number Present: 90 Completed Date: 3/6/2025 Age: From 0 To 4 Total Minutes: 150 Time In: 01:30 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Tracy Stanley, lead investigations consultant, was also present for the visit. Charity Leonard, assistant director, accompanied us during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Leonard and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A child was bit by another child while on the playground. The staff member in charge of the children did not fill out an incident report at the time the child was injured. When a report was finally filled out, it did not include all required information. .0802 (e) 853 Incident logs were not completed and maintained as required. Staff did not enter an injury into the incident log after a child sustained an injury on 2/7/25. .0802(g)(1-6) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member picked up a three year old child and forcefully put them on their nap mat, after the child repeatedly kept getting up. The child was not injured. G.S. 110-91(10) You may contact me, Nicole Miller, Investigations Consultant, at 919-397-8451 or Nicole.p.miller@dhhs.nc.gov. Ms. Sheronda Harris, Supervisor, may be contacted at sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: Big Blue Marble Academy Wake Forest Facility ID: 92003973 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 1/7/2025 Number Present: 76 Completed Date: 1/7/2025 Age: From 0 To 10 Total Minutes: 420 Time In: 08:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual compliance visit. A checklist was used to note the requirements monitored today. Upon arrival I was greeted by Deborah Davis, the Director. You assisted me with today’s visit. There was a total of seventy-six (76) children present, aging in range from infant to ten years old. The children were observed playing in centers and with materials, participating in circle time, playing outside, and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued June 13, 2024, earning six (6) points in education, six (6) points in program standards and one (1) quality point. I reviewed the NC Secretary of State’s website and observed the owner of the facility as Big Blue Marble Academy, LLC, listed as current/active. INSPECTIONS *The last fire drill was conducted 12/20/24. *The last emergency drill was conducted 12/20/24. *The last playground inspection was completed 12/10/24. *The last sanitation was completed on 5/6/24 with a ‘Superior’ classification. *The last fire inspection was conducted on 7/29/24. MONITORING During today’s visit, a full assessment was conducted, monitoring all space occupied by the children, including the outdoor play environment. New staff CPR/FA, qualification letters and newly enrolled children files were reviewed. All spaces were monitored for supervision, staff/child ratios, materials, equipment and required postings. The program records were reviewed for current inspections. Transportation is provided; therefore, these requirements were monitored and found in compliance. The following violations were observed and documented during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in the Two's 1 and Threes 2 classroom during today's visit. GS 110-91(12); .0508(a) 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. There was an insufficient amount of equipment(toys)for classrooms for Toddler 1, Toddler 2, Two's classroom to switch out to sanitize other mouthed toys. 10A NCAC 09 .0509(2) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles in the refrigerator were dated 1/6/25 during today's visit. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was not locked during today's visit. The laundry room stored Betco cleaning products, tide pods, paint, and pine cleaner. The Fours (PreK 1) classroom closet door was not locked. The closet stored the staff purse, sanitizing wipes, and Betco products. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The toddler 1 classroom had diaper cream stored in a drawer that was not locked during today's visit. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Aquaphor in the Infant 2 classroom did not have a signed written authorization from the child's parent. 10A NCAC 09 .0803(1)(a & b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation for visually checking sleeping infants were not completed for 1/6/25. .0606(g) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member hired on 6/19/24 had a TB test/screening dated 11/1/22 which is older than 12 months. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Twelve staff files did not have the appropriate amount of orientation hours documented. .1101(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing did not measure two inches on all playgrounds. The black pipes were exposed on the toddler playground due to insufficient mulch. .0605(k)(1-4) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not have a signed copy acknowledging the Prevention of Shaken Baby Syndrome and Abusive Head trauma policy. .0608(d)(1-4) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. Thirteen staff members did not have an updated Health questionnaire completed on file during today's visit. 10A NCAC 09 .0701(a) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before January 21, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 87%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. NON-PRESCRIPTION/PRESCRIPTION MEDICATION During today’s visit I observed non-prescription diaper cream in the Infant 1 classroom without a signed parent authorization form. The teacher stated she did not know why the form was not with the diaper cream. She also stated that the policy is for the parents to take diaper creams home on Friday each week. I would recommend having management check each week to make sure all diaper cream forms are with the diaper cream. STORAGE OF NON-PRESCRIPTION/PRESCRIPTION MEDICATION In the Toddler 1 classroom diaper cream was not locked in a locked storage. I would recommend going over the policy for non-prescription and prescription medication storage with all teachers. I would recommend having a member of management check weekly to ensure that all required items are locked. STORAGE OF HAZARDOUS MATERIALS During today’s visit I observed the laundry room not locked. The laundry room stored items such as Betco cleaning products, tide pods, paint, and pine cleaner. The director stated that the door was not operating correctly. The director stated how the door must be closed so that it could lock. I would recommend having the maintenance person fix the door. I would also recommend using a latch lock to make sure the door is always locked. SAFE SLEEP CHECK Documentation for visually checking sleeping infants was not completed for 1/6/25. The teacher stated that she did not have an opportunity to complete the safe sleep chart. I would recommend using a timer to check sleeping infants every 15 minutes. I would also suggest placing the safe sleep chart documentation sheet in an area that the teacher can easily document every 15 minutes. LESSON PLAN Lesson plans were not completed for the Two’s 1 and the Three’s 2 classroom. The Director stated that the two classrooms have new teachers, and they have not been orientated about how to complete the lesson plans. I would recommend going over the curriculum and lesson plans in orientation to ensure all staff know how to complete lesson plans. STAFF ORIENTATION Staff qualifications and training requirements are essential for your staff who interact with children. During today’s visit I observed twelve files that had a date and a line drawn down indicating that all orientation trainings were completed on the same day. Each staff person needs to receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. When documenting orientation, please ensure that all required information is entered onto the form. STAFF FILES Thirteen staff members did not have an updated Health Questionnaire. I would recommend having all staff to update all annual forms on the same day each year. I would also recommend using an outlook calendar to remind you when those items are due to be updated. One staff member did not have a signed copy of the Shaken Baby Syndrome on file. One staff member had a TB skin test that was dated 11/1/22 and the hire date as 6/19/24. The Director stated that the staff member will be getting a new TB skin test completed. PLAYGROUND Mulch did not meet the required 3 inches around the fall zones on all playgrounds. On the toddler playground the pipes were exposed due to the lack of mulch causing fall hazards. The director stated that they have a budget for the mulch. CLASSROOM MATERIALS During today’s visit I observed in the Toddler 1 and Toddler 2, and Two’s classroom insufficient number of materials. There were not enough materials to rotate out to sanitize toys. The director stated that they have tons of toys in the storage room upstairs and some toys stored in the office. She stated she did not want to overwhelm the room with toys. She also stated that she has a set amount that she can use to help replenish the toys in the classroom. I would recommend placing a sufficient number of toys in the classroom. Typically when children have things to do along with the interaction from the teachers behaviors will decrease. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. HEALTH AND SAFETY TRAINING Health and Safety training is now available through Moodle on the DCDEE website. This training is provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the training in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. ONGOING TRAINING HOURS Please send updated ongoing training hours by 1/13/25 to remain in compliance. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Big Blue Marble Academy Wake Forest Facility ID: 92003973 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 1/7/2025 Number Present: 76 Completed Date: 1/7/2025 Age: From 0 To 10 Total Minutes: 420 Time In: 08:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual compliance visit. A checklist was used to note the requirements monitored today. Upon arrival I was greeted by Deborah Davis, the Director. You assisted me with today’s visit. There was a total of seventy-six (76) children present, aging in range from infant to ten years old. The children were observed playing in centers and with materials, participating in circle time, playing outside, and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued June 13, 2024, earning six (6) points in education, six (6) points in program standards and one (1) quality point. I reviewed the NC Secretary of State’s website and observed the owner of the facility as Big Blue Marble Academy, LLC, listed as current/active. INSPECTIONS *The last fire drill was conducted 12/20/24. *The last emergency drill was conducted 12/20/24. *The last playground inspection was completed 12/10/24. *The last sanitation was completed on 5/6/24 with a ‘Superior’ classification. *The last fire inspection was conducted on 7/29/24. MONITORING During today’s visit, a full assessment was conducted, monitoring all space occupied by the children, including the outdoor play environment. New staff CPR/FA, qualification letters and newly enrolled children files were reviewed. All spaces were monitored for supervision, staff/child ratios, materials, equipment and required postings. The program records were reviewed for current inspections. Transportation is provided; therefore, these requirements were monitored and found in compliance. The following violations were observed and documented during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in the Two's 1 and Threes 2 classroom during today's visit. GS 110-91(12); .0508(a) 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. There was an insufficient amount of equipment(toys)for classrooms for Toddler 1, Toddler 2, Two's classroom to switch out to sanitize other mouthed toys. 10A NCAC 09 .0509(2) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles in the refrigerator were dated 1/6/25 during today's visit. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was not locked during today's visit. The laundry room stored Betco cleaning products, tide pods, paint, and pine cleaner. The Fours (PreK 1) classroom closet door was not locked. The closet stored the staff purse, sanitizing wipes, and Betco products. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The toddler 1 classroom had diaper cream stored in a drawer that was not locked during today's visit. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Aquaphor in the Infant 2 classroom did not have a signed written authorization from the child's parent. 10A NCAC 09 .0803(1)(a & b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation for visually checking sleeping infants were not completed for 1/6/25. .0606(g) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member hired on 6/19/24 had a TB test/screening dated 11/1/22 which is older than 12 months. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Twelve staff files did not have the appropriate amount of orientation hours documented. .1101(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing did not measure two inches on all playgrounds. The black pipes were exposed on the toddler playground due to insufficient mulch. .0605(k)(1-4) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not have a signed copy acknowledging the Prevention of Shaken Baby Syndrome and Abusive Head trauma policy. .0608(d)(1-4) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. Thirteen staff members did not have an updated Health questionnaire completed on file during today's visit. 10A NCAC 09 .0701(a) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before January 21, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 87%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. NON-PRESCRIPTION/PRESCRIPTION MEDICATION During today’s visit I observed non-prescription diaper cream in the Infant 1 classroom without a signed parent authorization form. The teacher stated she did not know why the form was not with the diaper cream. She also stated that the policy is for the parents to take diaper creams home on Friday each week. I would recommend having management check each week to make sure all diaper cream forms are with the diaper cream. STORAGE OF NON-PRESCRIPTION/PRESCRIPTION MEDICATION In the Toddler 1 classroom diaper cream was not locked in a locked storage. I would recommend going over the policy for non-prescription and prescription medication storage with all teachers. I would recommend having a member of management check weekly to ensure that all required items are locked. STORAGE OF HAZARDOUS MATERIALS During today’s visit I observed the laundry room not locked. The laundry room stored items such as Betco cleaning products, tide pods, paint, and pine cleaner. The director stated that the door was not operating correctly. The director stated how the door must be closed so that it could lock. I would recommend having the maintenance person fix the door. I would also recommend using a latch lock to make sure the door is always locked. SAFE SLEEP CHECK Documentation for visually checking sleeping infants was not completed for 1/6/25. The teacher stated that she did not have an opportunity to complete the safe sleep chart. I would recommend using a timer to check sleeping infants every 15 minutes. I would also suggest placing the safe sleep chart documentation sheet in an area that the teacher can easily document every 15 minutes. LESSON PLAN Lesson plans were not completed for the Two’s 1 and the Three’s 2 classroom. The Director stated that the two classrooms have new teachers, and they have not been orientated about how to complete the lesson plans. I would recommend going over the curriculum and lesson plans in orientation to ensure all staff know how to complete lesson plans. STAFF ORIENTATION Staff qualifications and training requirements are essential for your staff who interact with children. During today’s visit I observed twelve files that had a date and a line drawn down indicating that all orientation trainings were completed on the same day. Each staff person needs to receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. When documenting orientation, please ensure that all required information is entered onto the form. STAFF FILES Thirteen staff members did not have an updated Health Questionnaire. I would recommend having all staff to update all annual forms on the same day each year. I would also recommend using an outlook calendar to remind you when those items are due to be updated. One staff member did not have a signed copy of the Shaken Baby Syndrome on file. One staff member had a TB skin test that was dated 11/1/22 and the hire date as 6/19/24. The Director stated that the staff member will be getting a new TB skin test completed. PLAYGROUND Mulch did not meet the required 3 inches around the fall zones on all playgrounds. On the toddler playground the pipes were exposed due to the lack of mulch causing fall hazards. The director stated that they have a budget for the mulch. CLASSROOM MATERIALS During today’s visit I observed in the Toddler 1 and Toddler 2, and Two’s classroom insufficient number of materials. There were not enough materials to rotate out to sanitize toys. The director stated that they have tons of toys in the storage room upstairs and some toys stored in the office. She stated she did not want to overwhelm the room with toys. She also stated that she has a set amount that she can use to help replenish the toys in the classroom. I would recommend placing a sufficient number of toys in the classroom. Typically when children have things to do along with the interaction from the teachers behaviors will decrease. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. HEALTH AND SAFETY TRAINING Health and Safety training is now available through Moodle on the DCDEE website. This training is provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the training in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. ONGOING TRAINING HOURS Please send updated ongoing training hours by 1/13/25 to remain in compliance. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Big Blue Marble Academy Wake Forest Facility ID: 92003973 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 1/7/2025 Number Present: 76 Completed Date: 1/7/2025 Age: From 0 To 10 Total Minutes: 420 Time In: 08:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual compliance visit. A checklist was used to note the requirements monitored today. Upon arrival I was greeted by Deborah Davis, the Director. You assisted me with today’s visit. There was a total of seventy-six (76) children present, aging in range from infant to ten years old. The children were observed playing in centers and with materials, participating in circle time, playing outside, and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued June 13, 2024, earning six (6) points in education, six (6) points in program standards and one (1) quality point. I reviewed the NC Secretary of State’s website and observed the owner of the facility as Big Blue Marble Academy, LLC, listed as current/active. INSPECTIONS *The last fire drill was conducted 12/20/24. *The last emergency drill was conducted 12/20/24. *The last playground inspection was completed 12/10/24. *The last sanitation was completed on 5/6/24 with a ‘Superior’ classification. *The last fire inspection was conducted on 7/29/24. MONITORING During today’s visit, a full assessment was conducted, monitoring all space occupied by the children, including the outdoor play environment. New staff CPR/FA, qualification letters and newly enrolled children files were reviewed. All spaces were monitored for supervision, staff/child ratios, materials, equipment and required postings. The program records were reviewed for current inspections. Transportation is provided; therefore, these requirements were monitored and found in compliance. The following violations were observed and documented during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in the Two's 1 and Threes 2 classroom during today's visit. GS 110-91(12); .0508(a) 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. There was an insufficient amount of equipment(toys)for classrooms for Toddler 1, Toddler 2, Two's classroom to switch out to sanitize other mouthed toys. 10A NCAC 09 .0509(2) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles in the refrigerator were dated 1/6/25 during today's visit. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was not locked during today's visit. The laundry room stored Betco cleaning products, tide pods, paint, and pine cleaner. The Fours (PreK 1) classroom closet door was not locked. The closet stored the staff purse, sanitizing wipes, and Betco products. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The toddler 1 classroom had diaper cream stored in a drawer that was not locked during today's visit. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Aquaphor in the Infant 2 classroom did not have a signed written authorization from the child's parent. 10A NCAC 09 .0803(1)(a & b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation for visually checking sleeping infants were not completed for 1/6/25. .0606(g) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member hired on 6/19/24 had a TB test/screening dated 11/1/22 which is older than 12 months. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Twelve staff files did not have the appropriate amount of orientation hours documented. .1101(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing did not measure two inches on all playgrounds. The black pipes were exposed on the toddler playground due to insufficient mulch. .0605(k)(1-4) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not have a signed copy acknowledging the Prevention of Shaken Baby Syndrome and Abusive Head trauma policy. .0608(d)(1-4) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. Thirteen staff members did not have an updated Health questionnaire completed on file during today's visit. 10A NCAC 09 .0701(a) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before January 21, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 87%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. NON-PRESCRIPTION/PRESCRIPTION MEDICATION During today’s visit I observed non-prescription diaper cream in the Infant 1 classroom without a signed parent authorization form. The teacher stated she did not know why the form was not with the diaper cream. She also stated that the policy is for the parents to take diaper creams home on Friday each week. I would recommend having management check each week to make sure all diaper cream forms are with the diaper cream. STORAGE OF NON-PRESCRIPTION/PRESCRIPTION MEDICATION In the Toddler 1 classroom diaper cream was not locked in a locked storage. I would recommend going over the policy for non-prescription and prescription medication storage with all teachers. I would recommend having a member of management check weekly to ensure that all required items are locked. STORAGE OF HAZARDOUS MATERIALS During today’s visit I observed the laundry room not locked. The laundry room stored items such as Betco cleaning products, tide pods, paint, and pine cleaner. The director stated that the door was not operating correctly. The director stated how the door must be closed so that it could lock. I would recommend having the maintenance person fix the door. I would also recommend using a latch lock to make sure the door is always locked. SAFE SLEEP CHECK Documentation for visually checking sleeping infants was not completed for 1/6/25. The teacher stated that she did not have an opportunity to complete the safe sleep chart. I would recommend using a timer to check sleeping infants every 15 minutes. I would also suggest placing the safe sleep chart documentation sheet in an area that the teacher can easily document every 15 minutes. LESSON PLAN Lesson plans were not completed for the Two’s 1 and the Three’s 2 classroom. The Director stated that the two classrooms have new teachers, and they have not been orientated about how to complete the lesson plans. I would recommend going over the curriculum and lesson plans in orientation to ensure all staff know how to complete lesson plans. STAFF ORIENTATION Staff qualifications and training requirements are essential for your staff who interact with children. During today’s visit I observed twelve files that had a date and a line drawn down indicating that all orientation trainings were completed on the same day. Each staff person needs to receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. When documenting orientation, please ensure that all required information is entered onto the form. STAFF FILES Thirteen staff members did not have an updated Health Questionnaire. I would recommend having all staff to update all annual forms on the same day each year. I would also recommend using an outlook calendar to remind you when those items are due to be updated. One staff member did not have a signed copy of the Shaken Baby Syndrome on file. One staff member had a TB skin test that was dated 11/1/22 and the hire date as 6/19/24. The Director stated that the staff member will be getting a new TB skin test completed. PLAYGROUND Mulch did not meet the required 3 inches around the fall zones on all playgrounds. On the toddler playground the pipes were exposed due to the lack of mulch causing fall hazards. The director stated that they have a budget for the mulch. CLASSROOM MATERIALS During today’s visit I observed in the Toddler 1 and Toddler 2, and Two’s classroom insufficient number of materials. There were not enough materials to rotate out to sanitize toys. The director stated that they have tons of toys in the storage room upstairs and some toys stored in the office. She stated she did not want to overwhelm the room with toys. She also stated that she has a set amount that she can use to help replenish the toys in the classroom. I would recommend placing a sufficient number of toys in the classroom. Typically when children have things to do along with the interaction from the teachers behaviors will decrease. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. HEALTH AND SAFETY TRAINING Health and Safety training is now available through Moodle on the DCDEE website. This training is provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the training in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. ONGOING TRAINING HOURS Please send updated ongoing training hours by 1/13/25 to remain in compliance. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Big Blue Marble Academy Wake Forest Facility ID: 92003973 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 1/7/2025 Number Present: 76 Completed Date: 1/7/2025 Age: From 0 To 10 Total Minutes: 420 Time In: 08:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual compliance visit. A checklist was used to note the requirements monitored today. Upon arrival I was greeted by Deborah Davis, the Director. You assisted me with today’s visit. There was a total of seventy-six (76) children present, aging in range from infant to ten years old. The children were observed playing in centers and with materials, participating in circle time, playing outside, and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued June 13, 2024, earning six (6) points in education, six (6) points in program standards and one (1) quality point. I reviewed the NC Secretary of State’s website and observed the owner of the facility as Big Blue Marble Academy, LLC, listed as current/active. INSPECTIONS *The last fire drill was conducted 12/20/24. *The last emergency drill was conducted 12/20/24. *The last playground inspection was completed 12/10/24. *The last sanitation was completed on 5/6/24 with a ‘Superior’ classification. *The last fire inspection was conducted on 7/29/24. MONITORING During today’s visit, a full assessment was conducted, monitoring all space occupied by the children, including the outdoor play environment. New staff CPR/FA, qualification letters and newly enrolled children files were reviewed. All spaces were monitored for supervision, staff/child ratios, materials, equipment and required postings. The program records were reviewed for current inspections. Transportation is provided; therefore, these requirements were monitored and found in compliance. The following violations were observed and documented during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in the Two's 1 and Threes 2 classroom during today's visit. GS 110-91(12); .0508(a) 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. There was an insufficient amount of equipment(toys)for classrooms for Toddler 1, Toddler 2, Two's classroom to switch out to sanitize other mouthed toys. 10A NCAC 09 .0509(2) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles in the refrigerator were dated 1/6/25 during today's visit. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was not locked during today's visit. The laundry room stored Betco cleaning products, tide pods, paint, and pine cleaner. The Fours (PreK 1) classroom closet door was not locked. The closet stored the staff purse, sanitizing wipes, and Betco products. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The toddler 1 classroom had diaper cream stored in a drawer that was not locked during today's visit. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Aquaphor in the Infant 2 classroom did not have a signed written authorization from the child's parent. 10A NCAC 09 .0803(1)(a & b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation for visually checking sleeping infants were not completed for 1/6/25. .0606(g) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member hired on 6/19/24 had a TB test/screening dated 11/1/22 which is older than 12 months. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Twelve staff files did not have the appropriate amount of orientation hours documented. .1101(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing did not measure two inches on all playgrounds. The black pipes were exposed on the toddler playground due to insufficient mulch. .0605(k)(1-4) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not have a signed copy acknowledging the Prevention of Shaken Baby Syndrome and Abusive Head trauma policy. .0608(d)(1-4) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. Thirteen staff members did not have an updated Health questionnaire completed on file during today's visit. 10A NCAC 09 .0701(a) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before January 21, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 87%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. NON-PRESCRIPTION/PRESCRIPTION MEDICATION During today’s visit I observed non-prescription diaper cream in the Infant 1 classroom without a signed parent authorization form. The teacher stated she did not know why the form was not with the diaper cream. She also stated that the policy is for the parents to take diaper creams home on Friday each week. I would recommend having management check each week to make sure all diaper cream forms are with the diaper cream. STORAGE OF NON-PRESCRIPTION/PRESCRIPTION MEDICATION In the Toddler 1 classroom diaper cream was not locked in a locked storage. I would recommend going over the policy for non-prescription and prescription medication storage with all teachers. I would recommend having a member of management check weekly to ensure that all required items are locked. STORAGE OF HAZARDOUS MATERIALS During today’s visit I observed the laundry room not locked. The laundry room stored items such as Betco cleaning products, tide pods, paint, and pine cleaner. The director stated that the door was not operating correctly. The director stated how the door must be closed so that it could lock. I would recommend having the maintenance person fix the door. I would also recommend using a latch lock to make sure the door is always locked. SAFE SLEEP CHECK Documentation for visually checking sleeping infants was not completed for 1/6/25. The teacher stated that she did not have an opportunity to complete the safe sleep chart. I would recommend using a timer to check sleeping infants every 15 minutes. I would also suggest placing the safe sleep chart documentation sheet in an area that the teacher can easily document every 15 minutes. LESSON PLAN Lesson plans were not completed for the Two’s 1 and the Three’s 2 classroom. The Director stated that the two classrooms have new teachers, and they have not been orientated about how to complete the lesson plans. I would recommend going over the curriculum and lesson plans in orientation to ensure all staff know how to complete lesson plans. STAFF ORIENTATION Staff qualifications and training requirements are essential for your staff who interact with children. During today’s visit I observed twelve files that had a date and a line drawn down indicating that all orientation trainings were completed on the same day. Each staff person needs to receive 16 hours of orientation within the first 6 weeks of employment. Six of the hours are required to be completed within the first two weeks of employment. When documenting orientation, please ensure that all required information is entered onto the form. STAFF FILES Thirteen staff members did not have an updated Health Questionnaire. I would recommend having all staff to update all annual forms on the same day each year. I would also recommend using an outlook calendar to remind you when those items are due to be updated. One staff member did not have a signed copy of the Shaken Baby Syndrome on file. One staff member had a TB skin test that was dated 11/1/22 and the hire date as 6/19/24. The Director stated that the staff member will be getting a new TB skin test completed. PLAYGROUND Mulch did not meet the required 3 inches around the fall zones on all playgrounds. On the toddler playground the pipes were exposed due to the lack of mulch causing fall hazards. The director stated that they have a budget for the mulch. CLASSROOM MATERIALS During today’s visit I observed in the Toddler 1 and Toddler 2, and Two’s classroom insufficient number of materials. There were not enough materials to rotate out to sanitize toys. The director stated that they have tons of toys in the storage room upstairs and some toys stored in the office. She stated she did not want to overwhelm the room with toys. She also stated that she has a set amount that she can use to help replenish the toys in the classroom. I would recommend placing a sufficient number of toys in the classroom. Typically when children have things to do along with the interaction from the teachers behaviors will decrease. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. HEALTH AND SAFETY TRAINING Health and Safety training is now available through Moodle on the DCDEE website. This training is provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the training in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. ONGOING TRAINING HOURS Please send updated ongoing training hours by 1/13/25 to remain in compliance. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2809 · Violation

Name of Operation: Big Blue Marble Academy Wake Forest Facility ID: 92003973 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 1024-389A Visit Date: 11/5/2024 Number Present: 109 Completed Date: 11/5/2024 Age: From 0 To 10 Total Minutes: 175 Time In: 10:40 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Deborah Davis, Director accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Davis and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violation was observed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member put a child outside of the classroom and closed the door while the child kicked and screamed to get back into the classroom G.S. 110-91(10) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were thirty-four (34) children in a space that the maximum capacity for children is twenty-five (25). 10A NCAC 09 .2809(a) Violations must be corrected immediately. Within one week, by November 12, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Pamelia Carmon, Investigations Consultant pamelia.carmon@dhhs.nc.gov. You may contact me Pamelia Carmon, Investigations Consultant at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Big Blue Marble Academy Wake Forest Facility ID: 92003973 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 1024-389A Visit Date: 11/5/2024 Number Present: 109 Completed Date: 11/5/2024 Age: From 0 To 10 Total Minutes: 175 Time In: 10:40 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Deborah Davis, Director accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Davis and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violation was observed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member put a child outside of the classroom and closed the door while the child kicked and screamed to get back into the classroom G.S. 110-91(10) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were thirty-four (34) children in a space that the maximum capacity for children is twenty-five (25). 10A NCAC 09 .2809(a) Violations must be corrected immediately. Within one week, by November 12, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Pamelia Carmon, Investigations Consultant pamelia.carmon@dhhs.nc.gov. You may contact me Pamelia Carmon, Investigations Consultant at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times