10A NCAC 09 .0713 · Violation

Name of Operation: TINA MAYE'S DAY CARE CENTER #2 Facility ID: 04000200 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 3/7/2025 Number Present: 10 Completed Date: 3/7/2025 Age: From 0 To 4 Total Minutes: 155 Time In: 11:05 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to monitor compliance with all applicable childcare requirements. The facility operates with a four-star license and has a current compliance history of 100%. I was greeted by Mary Maxwell, Director, I completed a walkthrough of all the indoor spaces used by the children and monitored for the following: supervision, staff/child ratios, storage of hazardous products and medication, adequate and approved space, and program records. The staff files were viewed today to monitor for current CPR/First Aid, and ITS-SIDS certification. The staff and training worksheet that was completed for the last annual compliance visit was used to monitor for Health and Safety trainings, and current qualifying criminal background check letters. There have been no new staff hired since the last annual compliance visit. The last fire drill was conducted on 2/10/25. The last Shelter-in-Place and lockdown drill was conducted on 1/27/25. All emergency drills have been documented as required. The playground inspections have been documented as required. The last sanitation inspection was conducted on November 18, 2024, with 4 demerits. The last fire inspection was conducted on 1/7/25. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, classroom schedules, menu, staff/child ratio charts, emergency telephone numbers, tobacco free signage, and emergency medical care plan. Upon arrival all ten (10) children present were in space #3. The children were observed completing lunch, and bathroom/handwashing routines. I spoke with Ms. Maxwell discussing the ages of the children. It was determined that two (2) of the ten (10) children present were less than 1 year of age. Ms. Maxwell brought these two children from space #3 into space #2 where they are enrolled. I explained to Ms. Maxwell that children under one year of age can not be grouped with children two years of age or older. All interactions observed were positive. During this visit, a 13 year old child who was not a volunteer was present in space #1. Tina Maye, owner, stated that the child was expelled from public school and was brought to the facility earlier in the day by a friend of Ms. Maye. I, Michell Kocan, told Ms. Maye that children who are not enrolled at the facility can not be on the premises. Ms. Maye stated that someone would arrive soon to get the child. There were five (5) violations of childcare requirements observed during the visit. Violation Number Comment Rule 103 The number of children present was not within permit capacity. Classroom space #3 has a capacity of nine (9) children; during arrival at the visit ten (10) children were observed in space #3. GS 110-91(7) & .1401(f) 316 Children under one year of age were not kept separate from children two years and older. Two (2) children under one year of age were grouped with children two years and older. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. Two (2) children aged 23 months were grouped with children 3 years of age or older. 10A NCAC 09 .0713(a)(6) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. During the visit a child's bottle was observed in space #2 with the incorrect date. 15A NCAC 18A .2804(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A. Richardson, T. Maye, and L. Ruby have not completed all health and safety training topics within the last five years. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violation you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter must by email or at the address below on or before 3/21/25. Michell Kocan PO Box 2694 Rockingham, NC 28380 michell.kocan@dhhs.nc.gov You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *We discussed keeping the door between the infant classroom (space #2 and and the preschool classroom (space #3) closed. *Ongoing training logs are available for use to keep track of required training hours. During this visit it was suggested that ongoing training certificates be filed behind the ongoing training log. It was suggested that the health & safety training log be utilized for tracking health and safety training topics. All health and safety training certificates should be filed behind the log. *Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers are not required to go any further with a rated license assessment unless they want to. Providers are strongly encouraged to do the following: • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS practice assessment (free of charge). I reviewed this documentation with you, Mary Maxwell, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: TINA MAYE'S DAY CARE CENTER #2 Facility ID: 04000200 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 3/7/2025 Number Present: 10 Completed Date: 3/7/2025 Age: From 0 To 4 Total Minutes: 155 Time In: 11:05 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to monitor compliance with all applicable childcare requirements. The facility operates with a four-star license and has a current compliance history of 100%. I was greeted by Mary Maxwell, Director, I completed a walkthrough of all the indoor spaces used by the children and monitored for the following: supervision, staff/child ratios, storage of hazardous products and medication, adequate and approved space, and program records. The staff files were viewed today to monitor for current CPR/First Aid, and ITS-SIDS certification. The staff and training worksheet that was completed for the last annual compliance visit was used to monitor for Health and Safety trainings, and current qualifying criminal background check letters. There have been no new staff hired since the last annual compliance visit. The last fire drill was conducted on 2/10/25. The last Shelter-in-Place and lockdown drill was conducted on 1/27/25. All emergency drills have been documented as required. The playground inspections have been documented as required. The last sanitation inspection was conducted on November 18, 2024, with 4 demerits. The last fire inspection was conducted on 1/7/25. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, classroom schedules, menu, staff/child ratio charts, emergency telephone numbers, tobacco free signage, and emergency medical care plan. Upon arrival all ten (10) children present were in space #3. The children were observed completing lunch, and bathroom/handwashing routines. I spoke with Ms. Maxwell discussing the ages of the children. It was determined that two (2) of the ten (10) children present were less than 1 year of age. Ms. Maxwell brought these two children from space #3 into space #2 where they are enrolled. I explained to Ms. Maxwell that children under one year of age can not be grouped with children two years of age or older. All interactions observed were positive. During this visit, a 13 year old child who was not a volunteer was present in space #1. Tina Maye, owner, stated that the child was expelled from public school and was brought to the facility earlier in the day by a friend of Ms. Maye. I, Michell Kocan, told Ms. Maye that children who are not enrolled at the facility can not be on the premises. Ms. Maye stated that someone would arrive soon to get the child. There were five (5) violations of childcare requirements observed during the visit. Violation Number Comment Rule 103 The number of children present was not within permit capacity. Classroom space #3 has a capacity of nine (9) children; during arrival at the visit ten (10) children were observed in space #3. GS 110-91(7) & .1401(f) 316 Children under one year of age were not kept separate from children two years and older. Two (2) children under one year of age were grouped with children two years and older. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. Two (2) children aged 23 months were grouped with children 3 years of age or older. 10A NCAC 09 .0713(a)(6) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. During the visit a child's bottle was observed in space #2 with the incorrect date. 15A NCAC 18A .2804(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A. Richardson, T. Maye, and L. Ruby have not completed all health and safety training topics within the last five years. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violation you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter must by email or at the address below on or before 3/21/25. Michell Kocan PO Box 2694 Rockingham, NC 28380 michell.kocan@dhhs.nc.gov You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *We discussed keeping the door between the infant classroom (space #2 and and the preschool classroom (space #3) closed. *Ongoing training logs are available for use to keep track of required training hours. During this visit it was suggested that ongoing training certificates be filed behind the ongoing training log. It was suggested that the health & safety training log be utilized for tracking health and safety training topics. All health and safety training certificates should be filed behind the log. *Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers are not required to go any further with a rated license assessment unless they want to. Providers are strongly encouraged to do the following: • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS practice assessment (free of charge). I reviewed this documentation with you, Mary Maxwell, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: TINA MAYE'S DAY CARE CENTER #2 Facility ID: 04000200 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 3/7/2025 Number Present: 10 Completed Date: 3/7/2025 Age: From 0 To 4 Total Minutes: 155 Time In: 11:05 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to monitor compliance with all applicable childcare requirements. The facility operates with a four-star license and has a current compliance history of 100%. I was greeted by Mary Maxwell, Director, I completed a walkthrough of all the indoor spaces used by the children and monitored for the following: supervision, staff/child ratios, storage of hazardous products and medication, adequate and approved space, and program records. The staff files were viewed today to monitor for current CPR/First Aid, and ITS-SIDS certification. The staff and training worksheet that was completed for the last annual compliance visit was used to monitor for Health and Safety trainings, and current qualifying criminal background check letters. There have been no new staff hired since the last annual compliance visit. The last fire drill was conducted on 2/10/25. The last Shelter-in-Place and lockdown drill was conducted on 1/27/25. All emergency drills have been documented as required. The playground inspections have been documented as required. The last sanitation inspection was conducted on November 18, 2024, with 4 demerits. The last fire inspection was conducted on 1/7/25. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, classroom schedules, menu, staff/child ratio charts, emergency telephone numbers, tobacco free signage, and emergency medical care plan. Upon arrival all ten (10) children present were in space #3. The children were observed completing lunch, and bathroom/handwashing routines. I spoke with Ms. Maxwell discussing the ages of the children. It was determined that two (2) of the ten (10) children present were less than 1 year of age. Ms. Maxwell brought these two children from space #3 into space #2 where they are enrolled. I explained to Ms. Maxwell that children under one year of age can not be grouped with children two years of age or older. All interactions observed were positive. During this visit, a 13 year old child who was not a volunteer was present in space #1. Tina Maye, owner, stated that the child was expelled from public school and was brought to the facility earlier in the day by a friend of Ms. Maye. I, Michell Kocan, told Ms. Maye that children who are not enrolled at the facility can not be on the premises. Ms. Maye stated that someone would arrive soon to get the child. There were five (5) violations of childcare requirements observed during the visit. Violation Number Comment Rule 103 The number of children present was not within permit capacity. Classroom space #3 has a capacity of nine (9) children; during arrival at the visit ten (10) children were observed in space #3. GS 110-91(7) & .1401(f) 316 Children under one year of age were not kept separate from children two years and older. Two (2) children under one year of age were grouped with children two years and older. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. Two (2) children aged 23 months were grouped with children 3 years of age or older. 10A NCAC 09 .0713(a)(6) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. During the visit a child's bottle was observed in space #2 with the incorrect date. 15A NCAC 18A .2804(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A. Richardson, T. Maye, and L. Ruby have not completed all health and safety training topics within the last five years. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violation you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter must by email or at the address below on or before 3/21/25. Michell Kocan PO Box 2694 Rockingham, NC 28380 michell.kocan@dhhs.nc.gov You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *We discussed keeping the door between the infant classroom (space #2 and and the preschool classroom (space #3) closed. *Ongoing training logs are available for use to keep track of required training hours. During this visit it was suggested that ongoing training certificates be filed behind the ongoing training log. It was suggested that the health & safety training log be utilized for tracking health and safety training topics. All health and safety training certificates should be filed behind the log. *Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers are not required to go any further with a rated license assessment unless they want to. Providers are strongly encouraged to do the following: • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS practice assessment (free of charge). I reviewed this documentation with you, Mary Maxwell, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: TINA MAYE'S DAY CARE CENTER #2 Facility ID: 04000200 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 7/24/2023 Number Present: 18 Completed Date: 7/24/2023 Age: From 1 To 11 Total Minutes: 170 Time In: 09:10 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with child care requirements. I met with, Tina Maye, Director, I conducted a walk-through of the facility. The program operates with a four-star license issued May 7, 2021. Restrictions: Daytime and Overnight; Meets enhanced ratios; Children under 2 & 1/2 years old in rooms with direct exits only. The facility had an 88% compliance history prior to today's visit. The Annual Compliance Monitoring Checklist tool for Child Care Centers was used during today’s visit. There are 26 children currently enrolled and 18 were present during today’s visit. The children were observed engaged in the following activities: free-play in activity areas, outdoor free-play, and bathroom/handwashing routines. Prior to the visit I sent an email requesting the staff and training worksheets to Tina Maye, Director. The worksheets were received prior to the visit. The facility has not employed any new staff members since the last compliance visit was conducted. I monitored files of three (3) existing staff for more than 10% of staff files. I monitored three (3) children's records during the visit for 10% of children's records. The following items were posted for easy reference: license, Summary of NC Child Care Law and Rules, safe arrival and departure procedures, emergency medical care plan, daily schedules, current activity plans, First Aid poster, menu, applicable staff/child ratio charts, tobacco free signage, and evacuation routes. The annual fire inspection was conducted January 3, 2023, and the facility was found to be satisfactory and approved for day time care only. The last sanitation inspection was conducted December13, 2022, with a score of 2 demerits for a Superior classification. The last documented fire drill was conducted on July 21, 2023. A lock-down drill was conducted on July 21, 2023. The monthly playground inspections have been completed as required. The following items were monitored today: supervision, staff/child ratio, staff, health, safety, program records, and management. Three (3) violations of childcare requirements were observed today. Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. An incident log has not been completed. .0802(g)(1-6) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed annually with five (5) of six (6) staff. 10A NCAC 09 .0802(a) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Two (2) vans used for transporting children enrolled in care did not have no smoking signage posted. .0604(i) The violations documented during the visit must be corrected immediately. To verify correction of the violation you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter must by email or at the address below on or before 8/7/23. Michell Kocan PO Box 2694 Rockingham, NC 28380 michell.kocan@dhhs.nc.gov You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 88% prior to this visit. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. An exit conference was conducted with Ms. Maye post all monitoring activities, I encouraged her to ask questions. We jointly reviewed the visit summary and Annual Compliance Monitoring Checklist tool. Technical Assistance: *It is recommended that you visit the DCDEE website to print documents/forms as needed. Making multiple copies of a printed document/form to save for future use is not recommended as changes to documents/forms occur often and you want to ensure you are using the correct document/form at all times. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free childcare publications/posters. The website is healthychildcare.unc.edu. *Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. *Help with Challenging Behaviors – Please connect your staff to these resources which can assist them in their classroom management skills: • Contact Heathy Social Behavioral specialists at https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/ and participate in their initiative. • Helpline: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1 Helpline: Submit your questions to a Behavior Support Advisor online- and receive a call or email in response to a Google Form that you complete at https://www.childcareresourcesinc.org/challenging-behaviors-helpline Helpline: Chat on the “Talk to the Expert” online network, Social Emotional Connections, for early childhood educators at https://www.childcareresourcesinc.org/challenging-behaviors-helpline. Having your staff become a part of this network will allow them to glean ideas and information that may assist them in providing a higher quality of care in their classroom….and its free! You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: TINA MAYE'S DAY CARE CENTER #2 Facility ID: 04000200 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 7/24/2023 Number Present: 18 Completed Date: 7/24/2023 Age: From 1 To 11 Total Minutes: 170 Time In: 09:10 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with child care requirements. I met with, Tina Maye, Director, I conducted a walk-through of the facility. The program operates with a four-star license issued May 7, 2021. Restrictions: Daytime and Overnight; Meets enhanced ratios; Children under 2 & 1/2 years old in rooms with direct exits only. The facility had an 88% compliance history prior to today's visit. The Annual Compliance Monitoring Checklist tool for Child Care Centers was used during today’s visit. There are 26 children currently enrolled and 18 were present during today’s visit. The children were observed engaged in the following activities: free-play in activity areas, outdoor free-play, and bathroom/handwashing routines. Prior to the visit I sent an email requesting the staff and training worksheets to Tina Maye, Director. The worksheets were received prior to the visit. The facility has not employed any new staff members since the last compliance visit was conducted. I monitored files of three (3) existing staff for more than 10% of staff files. I monitored three (3) children's records during the visit for 10% of children's records. The following items were posted for easy reference: license, Summary of NC Child Care Law and Rules, safe arrival and departure procedures, emergency medical care plan, daily schedules, current activity plans, First Aid poster, menu, applicable staff/child ratio charts, tobacco free signage, and evacuation routes. The annual fire inspection was conducted January 3, 2023, and the facility was found to be satisfactory and approved for day time care only. The last sanitation inspection was conducted December13, 2022, with a score of 2 demerits for a Superior classification. The last documented fire drill was conducted on July 21, 2023. A lock-down drill was conducted on July 21, 2023. The monthly playground inspections have been completed as required. The following items were monitored today: supervision, staff/child ratio, staff, health, safety, program records, and management. Three (3) violations of childcare requirements were observed today. Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. An incident log has not been completed. .0802(g)(1-6) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed annually with five (5) of six (6) staff. 10A NCAC 09 .0802(a) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Two (2) vans used for transporting children enrolled in care did not have no smoking signage posted. .0604(i) The violations documented during the visit must be corrected immediately. To verify correction of the violation you shall submit a signed letter to me explaining how you have corrected the violations described above. The letter should list each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter must by email or at the address below on or before 8/7/23. Michell Kocan PO Box 2694 Rockingham, NC 28380 michell.kocan@dhhs.nc.gov You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 88% prior to this visit. Failure to maintain compliance with all requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. An exit conference was conducted with Ms. Maye post all monitoring activities, I encouraged her to ask questions. We jointly reviewed the visit summary and Annual Compliance Monitoring Checklist tool. Technical Assistance: *It is recommended that you visit the DCDEE website to print documents/forms as needed. Making multiple copies of a printed document/form to save for future use is not recommended as changes to documents/forms occur often and you want to ensure you are using the correct document/form at all times. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free childcare publications/posters. The website is healthychildcare.unc.edu. *Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. *Help with Challenging Behaviors – Please connect your staff to these resources which can assist them in their classroom management skills: • Contact Heathy Social Behavioral specialists at https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/ and participate in their initiative. • Helpline: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1 Helpline: Submit your questions to a Behavior Support Advisor online- and receive a call or email in response to a Google Form that you complete at https://www.childcareresourcesinc.org/challenging-behaviors-helpline Helpline: Chat on the “Talk to the Expert” online network, Social Emotional Connections, for early childhood educators at https://www.childcareresourcesinc.org/challenging-behaviors-helpline. Having your staff become a part of this network will allow them to glean ideas and information that may assist them in providing a higher quality of care in their classroom….and its free! You may contact me if you have questions or need assistance. I can be reached at 910-610-7525 or email michell.kocan@dhhs.nc.gov. Thank you for your assistance during the visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times