10A NCAC 09 .0509 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 10 Completed Date: 5/13/2025 Age: From 2 To 5 Total Minutes: 305 Time In: 09:10 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. This facility currently operates with a four Star rated license effective September 18, 2018. This facility operates three shifts and is typically open from 6:00 am to 7:00 pm. This visit was conducted during the first shift. Upon arrival I rang the door bell, after three minutes, I went to knock on one of the classroom doors. I greeted the teacher and stated my purpose, and she stated she did not hear the door and to go back to the main entrance. After two minutes I was greeted by D. Polk, who opened the door. I restated my purpose and asked her to make Mrs. Smith, Owner/Administrator aware of my presence. I proceeded with the walk through of the facility unassisted until later during the visit when Ms. T. Spencer, who went in the kitchen to take over cooling lunch that was already cooking at my arrival and Mrs. Smith assisted with program files. Children were observed participating in small group activities of listening to books read by a teacher and sitting at the table playing with fine motor toys. Children were observed transitioning from indoor to outdoor play where they were actively engaged in gross motor play. When children transitioned from outside to handwashing. The posted menu was for corn dogs, corndog bread, fries, fruit cocktail, and milk, however children were served steak, rice, carrots, with gravy, fruit cocktail, and milk. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. INSPECTIONS: The last sanitation inspection was conducted 11-25-2025. The last fire inspection was conducted 6-29-2024. The last documented fire drill was conducted 3/1/2025. The last documented shelter-in-place or lockdown drill was conducted 3-1-2024. The last documented playground inspection was conducted 5-1- 2025. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. This facility does not provide transportation. Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. There were no portable outdoor materials available for children to play with, there were only stationary climbing/riding materials. 10A NCAC 09 .0509(2) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu stated corndogs and children were served steak. 10A NCAC 09 .0901(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on March 3, 2025. .0604(t); .0302(d)(5) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff did not obtain the required number of training hours. .1103(a) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Two children with nut allergies had M.A.P., but they were not with the application. .0801(b) 1898 Staff did not complete the health and safety training within one year of employment. Staff started with facility on March 18, 2024, her last training was taken on 2//6/2021. .1102(a) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by May 27, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical assistance: Rated License: Contact Anson County Partnership for children and your local Child care resource and referral school-age technical assistant to guide you in materials and what is needed to maintain or increase your Star rating. Look at www.NCRLAP.org for more information and trainings surrounding the new environment rating scales. This website will also have free workshops to assist with learning the new expectations. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0901 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 10 Completed Date: 5/13/2025 Age: From 2 To 5 Total Minutes: 305 Time In: 09:10 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. This facility currently operates with a four Star rated license effective September 18, 2018. This facility operates three shifts and is typically open from 6:00 am to 7:00 pm. This visit was conducted during the first shift. Upon arrival I rang the door bell, after three minutes, I went to knock on one of the classroom doors. I greeted the teacher and stated my purpose, and she stated she did not hear the door and to go back to the main entrance. After two minutes I was greeted by D. Polk, who opened the door. I restated my purpose and asked her to make Mrs. Smith, Owner/Administrator aware of my presence. I proceeded with the walk through of the facility unassisted until later during the visit when Ms. T. Spencer, who went in the kitchen to take over cooling lunch that was already cooking at my arrival and Mrs. Smith assisted with program files. Children were observed participating in small group activities of listening to books read by a teacher and sitting at the table playing with fine motor toys. Children were observed transitioning from indoor to outdoor play where they were actively engaged in gross motor play. When children transitioned from outside to handwashing. The posted menu was for corn dogs, corndog bread, fries, fruit cocktail, and milk, however children were served steak, rice, carrots, with gravy, fruit cocktail, and milk. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. INSPECTIONS: The last sanitation inspection was conducted 11-25-2025. The last fire inspection was conducted 6-29-2024. The last documented fire drill was conducted 3/1/2025. The last documented shelter-in-place or lockdown drill was conducted 3-1-2024. The last documented playground inspection was conducted 5-1- 2025. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. This facility does not provide transportation. Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. There were no portable outdoor materials available for children to play with, there were only stationary climbing/riding materials. 10A NCAC 09 .0509(2) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu stated corndogs and children were served steak. 10A NCAC 09 .0901(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on March 3, 2025. .0604(t); .0302(d)(5) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff did not obtain the required number of training hours. .1103(a) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Two children with nut allergies had M.A.P., but they were not with the application. .0801(b) 1898 Staff did not complete the health and safety training within one year of employment. Staff started with facility on March 18, 2024, her last training was taken on 2//6/2021. .1102(a) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by May 27, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical assistance: Rated License: Contact Anson County Partnership for children and your local Child care resource and referral school-age technical assistant to guide you in materials and what is needed to maintain or increase your Star rating. Look at www.NCRLAP.org for more information and trainings surrounding the new environment rating scales. This website will also have free workshops to assist with learning the new expectations. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 10 Completed Date: 5/13/2025 Age: From 2 To 5 Total Minutes: 305 Time In: 09:10 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. This facility currently operates with a four Star rated license effective September 18, 2018. This facility operates three shifts and is typically open from 6:00 am to 7:00 pm. This visit was conducted during the first shift. Upon arrival I rang the door bell, after three minutes, I went to knock on one of the classroom doors. I greeted the teacher and stated my purpose, and she stated she did not hear the door and to go back to the main entrance. After two minutes I was greeted by D. Polk, who opened the door. I restated my purpose and asked her to make Mrs. Smith, Owner/Administrator aware of my presence. I proceeded with the walk through of the facility unassisted until later during the visit when Ms. T. Spencer, who went in the kitchen to take over cooling lunch that was already cooking at my arrival and Mrs. Smith assisted with program files. Children were observed participating in small group activities of listening to books read by a teacher and sitting at the table playing with fine motor toys. Children were observed transitioning from indoor to outdoor play where they were actively engaged in gross motor play. When children transitioned from outside to handwashing. The posted menu was for corn dogs, corndog bread, fries, fruit cocktail, and milk, however children were served steak, rice, carrots, with gravy, fruit cocktail, and milk. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. INSPECTIONS: The last sanitation inspection was conducted 11-25-2025. The last fire inspection was conducted 6-29-2024. The last documented fire drill was conducted 3/1/2025. The last documented shelter-in-place or lockdown drill was conducted 3-1-2024. The last documented playground inspection was conducted 5-1- 2025. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. This facility does not provide transportation. Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. There were no portable outdoor materials available for children to play with, there were only stationary climbing/riding materials. 10A NCAC 09 .0509(2) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu stated corndogs and children were served steak. 10A NCAC 09 .0901(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on March 3, 2025. .0604(t); .0302(d)(5) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff did not obtain the required number of training hours. .1103(a) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Two children with nut allergies had M.A.P., but they were not with the application. .0801(b) 1898 Staff did not complete the health and safety training within one year of employment. Staff started with facility on March 18, 2024, her last training was taken on 2//6/2021. .1102(a) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by May 27, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical assistance: Rated License: Contact Anson County Partnership for children and your local Child care resource and referral school-age technical assistant to guide you in materials and what is needed to maintain or increase your Star rating. Look at www.NCRLAP.org for more information and trainings surrounding the new environment rating scales. This website will also have free workshops to assist with learning the new expectations. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 11/22/2024 Number Present: 8 Completed Date: 11/22/2024 Age: From 1 To 5 Total Minutes: 100 Time In: 02:00 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. After I parked my car, I was gathering my things to enter the facility, a lady who was later identified as a teacher greeted me and asked if I was here for the menu, or something to that effect. I stated my name, and purpose of my visit and she stated, “let me let her know you are here.” I walked to the door and the teacher let me into the facility. I immediately followed the teacher to her room and she was transitioning two children from nap to put their mats up and one child was sleep. I walked to the third space and children were transitioning from nap to putting their mats away and toileting. There were a total of eight children in the facility and the youngest was age one. There were no other staff in the building upon my arrival. There was something cooking in the oven which I later discovered were cookies for snack. I greeted the Ms. T, teacher that is in charge and I stated the purpose of my visit, and proceeded with my walk through of the facility unassisted. Later during the visit Shirley Smith, Director was at the door waving and I opened the screen door for her. Mrs. Shirley greeted all staff and children and Ms. T, said, “can you check the cookies that I put in the oven?” I asked if children slept in the same room and the teachers replied no. I observed the children engaged in the following activities: transitioning from nap, toileting, handwashing, and snack. Snack consisted of apples, cookies, and milk, however the menu stated brand muffins only. Arrival from HeadStart bus and departure from the center was monitored outside while I walked the playground. During the walkthrough of the facility, the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted documents. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. A teacher greeted me outside which left one teacher responsible for eight children aged one through five years of age. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. During naptime a teacher greeted me inside leaving a teacher watching eight children ranging from age one to five. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Bran muffins were on the menu and children were served cookies, milk, and apples. 10A NCAC 09 .0901(b) REQUIRED RESPONSE: (for any violations) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by December 6, 2024. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Technical Assistance: Children under the age of two must maintain ratios at all times, including nap time. Teachers must be inside of the building to be included in Naptime supervision IF children are two years or older. In this violation a staff must be inside the building and in space one/toddlers because you had a one-year old present. When teachers open the main door for visitors and parents, I would suggest they take the children with them, because of the children age. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1801 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 11/22/2024 Number Present: 8 Completed Date: 11/22/2024 Age: From 1 To 5 Total Minutes: 100 Time In: 02:00 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. After I parked my car, I was gathering my things to enter the facility, a lady who was later identified as a teacher greeted me and asked if I was here for the menu, or something to that effect. I stated my name, and purpose of my visit and she stated, “let me let her know you are here.” I walked to the door and the teacher let me into the facility. I immediately followed the teacher to her room and she was transitioning two children from nap to put their mats up and one child was sleep. I walked to the third space and children were transitioning from nap to putting their mats away and toileting. There were a total of eight children in the facility and the youngest was age one. There were no other staff in the building upon my arrival. There was something cooking in the oven which I later discovered were cookies for snack. I greeted the Ms. T, teacher that is in charge and I stated the purpose of my visit, and proceeded with my walk through of the facility unassisted. Later during the visit Shirley Smith, Director was at the door waving and I opened the screen door for her. Mrs. Shirley greeted all staff and children and Ms. T, said, “can you check the cookies that I put in the oven?” I asked if children slept in the same room and the teachers replied no. I observed the children engaged in the following activities: transitioning from nap, toileting, handwashing, and snack. Snack consisted of apples, cookies, and milk, however the menu stated brand muffins only. Arrival from HeadStart bus and departure from the center was monitored outside while I walked the playground. During the walkthrough of the facility, the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted documents. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. A teacher greeted me outside which left one teacher responsible for eight children aged one through five years of age. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. During naptime a teacher greeted me inside leaving a teacher watching eight children ranging from age one to five. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Bran muffins were on the menu and children were served cookies, milk, and apples. 10A NCAC 09 .0901(b) REQUIRED RESPONSE: (for any violations) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by December 6, 2024. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Technical Assistance: Children under the age of two must maintain ratios at all times, including nap time. Teachers must be inside of the building to be included in Naptime supervision IF children are two years or older. In this violation a staff must be inside the building and in space one/toddlers because you had a one-year old present. When teachers open the main door for visitors and parents, I would suggest they take the children with them, because of the children age. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 11/22/2024 Number Present: 8 Completed Date: 11/22/2024 Age: From 1 To 5 Total Minutes: 100 Time In: 02:00 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. After I parked my car, I was gathering my things to enter the facility, a lady who was later identified as a teacher greeted me and asked if I was here for the menu, or something to that effect. I stated my name, and purpose of my visit and she stated, “let me let her know you are here.” I walked to the door and the teacher let me into the facility. I immediately followed the teacher to her room and she was transitioning two children from nap to put their mats up and one child was sleep. I walked to the third space and children were transitioning from nap to putting their mats away and toileting. There were a total of eight children in the facility and the youngest was age one. There were no other staff in the building upon my arrival. There was something cooking in the oven which I later discovered were cookies for snack. I greeted the Ms. T, teacher that is in charge and I stated the purpose of my visit, and proceeded with my walk through of the facility unassisted. Later during the visit Shirley Smith, Director was at the door waving and I opened the screen door for her. Mrs. Shirley greeted all staff and children and Ms. T, said, “can you check the cookies that I put in the oven?” I asked if children slept in the same room and the teachers replied no. I observed the children engaged in the following activities: transitioning from nap, toileting, handwashing, and snack. Snack consisted of apples, cookies, and milk, however the menu stated brand muffins only. Arrival from HeadStart bus and departure from the center was monitored outside while I walked the playground. During the walkthrough of the facility, the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted documents. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. A teacher greeted me outside which left one teacher responsible for eight children aged one through five years of age. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. During naptime a teacher greeted me inside leaving a teacher watching eight children ranging from age one to five. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Bran muffins were on the menu and children were served cookies, milk, and apples. 10A NCAC 09 .0901(b) REQUIRED RESPONSE: (for any violations) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by December 6, 2024. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Technical Assistance: Children under the age of two must maintain ratios at all times, including nap time. Teachers must be inside of the building to be included in Naptime supervision IF children are two years or older. In this violation a staff must be inside the building and in space one/toddlers because you had a one-year old present. When teachers open the main door for visitors and parents, I would suggest they take the children with them, because of the children age. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 11/22/2024 Number Present: 8 Completed Date: 11/22/2024 Age: From 1 To 5 Total Minutes: 100 Time In: 02:00 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. After I parked my car, I was gathering my things to enter the facility, a lady who was later identified as a teacher greeted me and asked if I was here for the menu, or something to that effect. I stated my name, and purpose of my visit and she stated, “let me let her know you are here.” I walked to the door and the teacher let me into the facility. I immediately followed the teacher to her room and she was transitioning two children from nap to put their mats up and one child was sleep. I walked to the third space and children were transitioning from nap to putting their mats away and toileting. There were a total of eight children in the facility and the youngest was age one. There were no other staff in the building upon my arrival. There was something cooking in the oven which I later discovered were cookies for snack. I greeted the Ms. T, teacher that is in charge and I stated the purpose of my visit, and proceeded with my walk through of the facility unassisted. Later during the visit Shirley Smith, Director was at the door waving and I opened the screen door for her. Mrs. Shirley greeted all staff and children and Ms. T, said, “can you check the cookies that I put in the oven?” I asked if children slept in the same room and the teachers replied no. I observed the children engaged in the following activities: transitioning from nap, toileting, handwashing, and snack. Snack consisted of apples, cookies, and milk, however the menu stated brand muffins only. Arrival from HeadStart bus and departure from the center was monitored outside while I walked the playground. During the walkthrough of the facility, the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted documents. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. A teacher greeted me outside which left one teacher responsible for eight children aged one through five years of age. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. During naptime a teacher greeted me inside leaving a teacher watching eight children ranging from age one to five. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Bran muffins were on the menu and children were served cookies, milk, and apples. 10A NCAC 09 .0901(b) REQUIRED RESPONSE: (for any violations) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by December 6, 2024. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Technical Assistance: Children under the age of two must maintain ratios at all times, including nap time. Teachers must be inside of the building to be included in Naptime supervision IF children are two years or older. In this violation a staff must be inside the building and in space one/toddlers because you had a one-year old present. When teachers open the main door for visitors and parents, I would suggest they take the children with them, because of the children age. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 12 Completed Date: 6/6/2024 Age: From 1 To 10 Total Minutes: 110 Time In: 02:30 PM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. I met with Ms. S. outside and I stated the purpose of my visit and we conducted a walk-through of the facility. Later during the visit, Shirley Smith, Director assisted me with a portion of the visit. Children were observed the children engaged in the following activities: gross motor outdoor play. Evening Snack , which consisted of ham sandwiches, oranges, and milk. Arrival from Elementary school, departure from the center. I conducted a walkthrough of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted documents. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. a new teacher did not have her report completed and she started May 20,2024. 10A NCAC 09 .0701(a) REQUIRED RESPONSE: (for any violations) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by June 20, 2023. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Technical Assistance: 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: A form was left with you with details of this rule. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 12 Completed Date: 6/6/2024 Age: From 1 To 10 Total Minutes: 110 Time In: 02:30 PM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. I met with Ms. S. outside and I stated the purpose of my visit and we conducted a walk-through of the facility. Later during the visit, Shirley Smith, Director assisted me with a portion of the visit. Children were observed the children engaged in the following activities: gross motor outdoor play. Evening Snack , which consisted of ham sandwiches, oranges, and milk. Arrival from Elementary school, departure from the center. I conducted a walkthrough of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted documents. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. a new teacher did not have her report completed and she started May 20,2024. 10A NCAC 09 .0701(a) REQUIRED RESPONSE: (for any violations) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by June 20, 2023. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Technical Assistance: 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: A form was left with you with details of this rule. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 21 Completed Date: 5/15/2024 Age: From 0 To 11 Total Minutes: 245 Time In: 02:45 PM Time Out: 06:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by S. Rorie, staff in charge in the directors absence. Ms. Rorie greeted me as I was getting out of the care and I stated the purpose of my visit. Ms. Rorie contacted Mrs. Smith. I proceeded with the visit unassisted until Mrs. Smith arrived. This facility currently operates with a four Star rated license effective September 18, 2018. This facility operates three shifts and is typically open from 6:00 am to 7:00 pm. This visit was conducted during the second shift. When entering the building I noticed there were eight children to one teacher in space two and thirteen to one teacher in space one. Both classes were not in ratio. Children were observed playing in centers, transitioning from indoor to outdoor play where they were actively engaged in gross motor play. When children transitioned from outside to handwashing, they were served Ham sandwich with bread, carrots, oranges, and milk for supper. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. INSPECTIONS: The last sanitation inspection was conducted 11-22-2023. The last fire inspection was conducted 6-29-2023. The last documented fire drill was conducted 5/1/2024. The last documented shelter-in-place or lockdown drill was conducted 3-1-2024. The last documented playground inspection was conducted 5-1- 2024. Last compliance history prior to today’s visit was 94% I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. This facility does not provide transportation. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Upon arrival there were 21 children and two staff members. Space two consisted of infant up to two years of age to one teacher and space one consisted of thirteen children age three up to eleven years of age and one teacher. GS 110-91(7);.0713(a-d) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Paper towels were kept in the classroom away from the bathroom that had the toilet and sink. 15A NCAC 18A .2818(b) & (d) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. there were several areas on the fence that had entrapments. On the left side of the fence closest to the building there were two areas that measured 4.5 inches, 5 inches and on the backside of the fence. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. There were three fire ant hills on the playground. Near the fence, outside of the fence in the grass and in the left corner close to the parking lot. 10A NCAC 09 .0601(a) 847 Parent's medication authorization did not include required information. Medication for AJ.D, J/T, D, and several others were missing required information: amount to be given, when to administer. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were eight medications and or topical creams that were expired or remained after child was discharged. Destin, inset repellent, Hyland cold and cough syurp, Childrens acetamiophen, and Aquaphor. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Staff was unable to show February, March, and April sleep checks. The May sleep check had May 2024 written on the top of the page but the dates were 6-1-24 through 6/17/24. .0606(g) 1424 School-aged children were not adequately supervised. A school-aged child was told to go into the building and retrieve a towel out of the closet. The staff that was indoor supervising the infant-two year old's was not notified prior to the child entering the building. .2506(d)(1-3) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by May 29, 2024. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. This order has ended and you are in the first Cohort. Technical assistance: I discussed ratios with staff and suggested that they contact the administrator as soon as it is discovered that they are out of ratio. Staff and I also discussed the potential dangers of allowing school-aged children to walk in the building alone and what is required in the rules. Epi-pen storage and Medical Action Plans (M.A.P.) were discussed and it was decided to leave the epi-pen five feet high or in a first aid bag that is five feet high just incase there is an emergency. A copy of the M.A.P. should be placed with the Epi-pen and in the child’s file. A copy of the forms related to medical administration, and Medical Action Plan forms were emailed to you. And a Checklist was given to you, at the close of the visit. Rated License: Your facility is in the first Cohort, if you are interested in having a practice assessment, you must inform me before June 30, 2024. Also contact Anson County Partnership for children and your local Child care resource and referral school-age technical assistant to guide you in materials and what is needed to maintain or increase your Star rating. Look at www.NCRLAP.org for more information and trainings surrounding the environmental rating scales. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 21 Completed Date: 5/15/2024 Age: From 0 To 11 Total Minutes: 245 Time In: 02:45 PM Time Out: 06:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by S. Rorie, staff in charge in the directors absence. Ms. Rorie greeted me as I was getting out of the care and I stated the purpose of my visit. Ms. Rorie contacted Mrs. Smith. I proceeded with the visit unassisted until Mrs. Smith arrived. This facility currently operates with a four Star rated license effective September 18, 2018. This facility operates three shifts and is typically open from 6:00 am to 7:00 pm. This visit was conducted during the second shift. When entering the building I noticed there were eight children to one teacher in space two and thirteen to one teacher in space one. Both classes were not in ratio. Children were observed playing in centers, transitioning from indoor to outdoor play where they were actively engaged in gross motor play. When children transitioned from outside to handwashing, they were served Ham sandwich with bread, carrots, oranges, and milk for supper. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. INSPECTIONS: The last sanitation inspection was conducted 11-22-2023. The last fire inspection was conducted 6-29-2023. The last documented fire drill was conducted 5/1/2024. The last documented shelter-in-place or lockdown drill was conducted 3-1-2024. The last documented playground inspection was conducted 5-1- 2024. Last compliance history prior to today’s visit was 94% I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. This facility does not provide transportation. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Upon arrival there were 21 children and two staff members. Space two consisted of infant up to two years of age to one teacher and space one consisted of thirteen children age three up to eleven years of age and one teacher. GS 110-91(7);.0713(a-d) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Paper towels were kept in the classroom away from the bathroom that had the toilet and sink. 15A NCAC 18A .2818(b) & (d) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. there were several areas on the fence that had entrapments. On the left side of the fence closest to the building there were two areas that measured 4.5 inches, 5 inches and on the backside of the fence. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. There were three fire ant hills on the playground. Near the fence, outside of the fence in the grass and in the left corner close to the parking lot. 10A NCAC 09 .0601(a) 847 Parent's medication authorization did not include required information. Medication for AJ.D, J/T, D, and several others were missing required information: amount to be given, when to administer. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were eight medications and or topical creams that were expired or remained after child was discharged. Destin, inset repellent, Hyland cold and cough syurp, Childrens acetamiophen, and Aquaphor. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Staff was unable to show February, March, and April sleep checks. The May sleep check had May 2024 written on the top of the page but the dates were 6-1-24 through 6/17/24. .0606(g) 1424 School-aged children were not adequately supervised. A school-aged child was told to go into the building and retrieve a towel out of the closet. The staff that was indoor supervising the infant-two year old's was not notified prior to the child entering the building. .2506(d)(1-3) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by May 29, 2024. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. This order has ended and you are in the first Cohort. Technical assistance: I discussed ratios with staff and suggested that they contact the administrator as soon as it is discovered that they are out of ratio. Staff and I also discussed the potential dangers of allowing school-aged children to walk in the building alone and what is required in the rules. Epi-pen storage and Medical Action Plans (M.A.P.) were discussed and it was decided to leave the epi-pen five feet high or in a first aid bag that is five feet high just incase there is an emergency. A copy of the M.A.P. should be placed with the Epi-pen and in the child’s file. A copy of the forms related to medical administration, and Medical Action Plan forms were emailed to you. And a Checklist was given to you, at the close of the visit. Rated License: Your facility is in the first Cohort, if you are interested in having a practice assessment, you must inform me before June 30, 2024. Also contact Anson County Partnership for children and your local Child care resource and referral school-age technical assistant to guide you in materials and what is needed to maintain or increase your Star rating. Look at www.NCRLAP.org for more information and trainings surrounding the environmental rating scales. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 21 Completed Date: 5/15/2024 Age: From 0 To 11 Total Minutes: 245 Time In: 02:45 PM Time Out: 06:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by S. Rorie, staff in charge in the directors absence. Ms. Rorie greeted me as I was getting out of the care and I stated the purpose of my visit. Ms. Rorie contacted Mrs. Smith. I proceeded with the visit unassisted until Mrs. Smith arrived. This facility currently operates with a four Star rated license effective September 18, 2018. This facility operates three shifts and is typically open from 6:00 am to 7:00 pm. This visit was conducted during the second shift. When entering the building I noticed there were eight children to one teacher in space two and thirteen to one teacher in space one. Both classes were not in ratio. Children were observed playing in centers, transitioning from indoor to outdoor play where they were actively engaged in gross motor play. When children transitioned from outside to handwashing, they were served Ham sandwich with bread, carrots, oranges, and milk for supper. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. INSPECTIONS: The last sanitation inspection was conducted 11-22-2023. The last fire inspection was conducted 6-29-2023. The last documented fire drill was conducted 5/1/2024. The last documented shelter-in-place or lockdown drill was conducted 3-1-2024. The last documented playground inspection was conducted 5-1- 2024. Last compliance history prior to today’s visit was 94% I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. This facility does not provide transportation. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Upon arrival there were 21 children and two staff members. Space two consisted of infant up to two years of age to one teacher and space one consisted of thirteen children age three up to eleven years of age and one teacher. GS 110-91(7);.0713(a-d) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Paper towels were kept in the classroom away from the bathroom that had the toilet and sink. 15A NCAC 18A .2818(b) & (d) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. there were several areas on the fence that had entrapments. On the left side of the fence closest to the building there were two areas that measured 4.5 inches, 5 inches and on the backside of the fence. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. There were three fire ant hills on the playground. Near the fence, outside of the fence in the grass and in the left corner close to the parking lot. 10A NCAC 09 .0601(a) 847 Parent's medication authorization did not include required information. Medication for AJ.D, J/T, D, and several others were missing required information: amount to be given, when to administer. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were eight medications and or topical creams that were expired or remained after child was discharged. Destin, inset repellent, Hyland cold and cough syurp, Childrens acetamiophen, and Aquaphor. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Staff was unable to show February, March, and April sleep checks. The May sleep check had May 2024 written on the top of the page but the dates were 6-1-24 through 6/17/24. .0606(g) 1424 School-aged children were not adequately supervised. A school-aged child was told to go into the building and retrieve a towel out of the closet. The staff that was indoor supervising the infant-two year old's was not notified prior to the child entering the building. .2506(d)(1-3) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by May 29, 2024. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. This order has ended and you are in the first Cohort. Technical assistance: I discussed ratios with staff and suggested that they contact the administrator as soon as it is discovered that they are out of ratio. Staff and I also discussed the potential dangers of allowing school-aged children to walk in the building alone and what is required in the rules. Epi-pen storage and Medical Action Plans (M.A.P.) were discussed and it was decided to leave the epi-pen five feet high or in a first aid bag that is five feet high just incase there is an emergency. A copy of the M.A.P. should be placed with the Epi-pen and in the child’s file. A copy of the forms related to medical administration, and Medical Action Plan forms were emailed to you. And a Checklist was given to you, at the close of the visit. Rated License: Your facility is in the first Cohort, if you are interested in having a practice assessment, you must inform me before June 30, 2024. Also contact Anson County Partnership for children and your local Child care resource and referral school-age technical assistant to guide you in materials and what is needed to maintain or increase your Star rating. Look at www.NCRLAP.org for more information and trainings surrounding the environmental rating scales. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SHIRLEY SMITH HAPPYFACE CHILDCARE CENTER Facility ID: 04000201 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 21 Completed Date: 5/15/2024 Age: From 0 To 11 Total Minutes: 245 Time In: 02:45 PM Time Out: 06:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by S. Rorie, staff in charge in the directors absence. Ms. Rorie greeted me as I was getting out of the care and I stated the purpose of my visit. Ms. Rorie contacted Mrs. Smith. I proceeded with the visit unassisted until Mrs. Smith arrived. This facility currently operates with a four Star rated license effective September 18, 2018. This facility operates three shifts and is typically open from 6:00 am to 7:00 pm. This visit was conducted during the second shift. When entering the building I noticed there were eight children to one teacher in space two and thirteen to one teacher in space one. Both classes were not in ratio. Children were observed playing in centers, transitioning from indoor to outdoor play where they were actively engaged in gross motor play. When children transitioned from outside to handwashing, they were served Ham sandwich with bread, carrots, oranges, and milk for supper. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. INSPECTIONS: The last sanitation inspection was conducted 11-22-2023. The last fire inspection was conducted 6-29-2023. The last documented fire drill was conducted 5/1/2024. The last documented shelter-in-place or lockdown drill was conducted 3-1-2024. The last documented playground inspection was conducted 5-1- 2024. Last compliance history prior to today’s visit was 94% I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. This facility does not provide transportation. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Upon arrival there were 21 children and two staff members. Space two consisted of infant up to two years of age to one teacher and space one consisted of thirteen children age three up to eleven years of age and one teacher. GS 110-91(7);.0713(a-d) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Paper towels were kept in the classroom away from the bathroom that had the toilet and sink. 15A NCAC 18A .2818(b) & (d) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. there were several areas on the fence that had entrapments. On the left side of the fence closest to the building there were two areas that measured 4.5 inches, 5 inches and on the backside of the fence. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. There were three fire ant hills on the playground. Near the fence, outside of the fence in the grass and in the left corner close to the parking lot. 10A NCAC 09 .0601(a) 847 Parent's medication authorization did not include required information. Medication for AJ.D, J/T, D, and several others were missing required information: amount to be given, when to administer. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were eight medications and or topical creams that were expired or remained after child was discharged. Destin, inset repellent, Hyland cold and cough syurp, Childrens acetamiophen, and Aquaphor. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Staff was unable to show February, March, and April sleep checks. The May sleep check had May 2024 written on the top of the page but the dates were 6-1-24 through 6/17/24. .0606(g) 1424 School-aged children were not adequately supervised. A school-aged child was told to go into the building and retrieve a towel out of the closet. The staff that was indoor supervising the infant-two year old's was not notified prior to the child entering the building. .2506(d)(1-3) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by May 29, 2024. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. This order has ended and you are in the first Cohort. Technical assistance: I discussed ratios with staff and suggested that they contact the administrator as soon as it is discovered that they are out of ratio. Staff and I also discussed the potential dangers of allowing school-aged children to walk in the building alone and what is required in the rules. Epi-pen storage and Medical Action Plans (M.A.P.) were discussed and it was decided to leave the epi-pen five feet high or in a first aid bag that is five feet high just incase there is an emergency. A copy of the M.A.P. should be placed with the Epi-pen and in the child’s file. A copy of the forms related to medical administration, and Medical Action Plan forms were emailed to you. And a Checklist was given to you, at the close of the visit. Rated License: Your facility is in the first Cohort, if you are interested in having a practice assessment, you must inform me before June 30, 2024. Also contact Anson County Partnership for children and your local Child care resource and referral school-age technical assistant to guide you in materials and what is needed to maintain or increase your Star rating. Look at www.NCRLAP.org for more information and trainings surrounding the environmental rating scales. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times