Wescare Center FOR Children III

10A NCAC 09 .0604 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 6/23/2026 Number Present: 41 Completed Date: 6/23/2026 Age: From 0 To 5 Total Minutes: 260 Time In: 11:20 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit today was to monitor for compliance with childcare requirements. The facility operates with a 4-star license. The facility had a current compliance history of 85% prior to this visit. The children were observed during indoor free play, eating lunch, bathroom/handwashing routines, and napping/resting quietly. The last annual compliance visit was conducted in September 11, 2025. A superior sanitation inspection was completed on 6/30/25. Emergency drills have not been conducted as required. Playground inspections have not been completed as required. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, daily schedules, First Aid posters, applicable ratio charts, emergency medical care plan, emergency telephone numbers, SIDS policy, evacuation routes, tobacco policy, cot lists, and menus. The following items were monitored today: supervision, staff/child ratios, storage of hazardous products and medications, adequate/approved space, new staff files, program files, posted license and license restrictions. Three (3) new staff have been hired since the annual compliance visit was conducted. These staff files were monitored today and a staff and training worksheet was received containing the information for the new staff. I monitored the current criminal record qualifications and CPR/First Aid certification, and specialized training for existing staff using the staff and training worksheets that were completed for the last annual compliance visit and by viewing some staff files. The staff scheduled to work in the infant classroom have current ITS-SIDS certification. The staff have completed the required health and safety training. I observed children in space #5b resting. The teacher was supervising the resting children. I observed children in space #11 completing bathroom/handwashing routines and resting quietly. All interactions between the staff and children were positive. There were ten (10) violations of child care requirements observed during today’s visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in space # 5b were observed with chipping paint. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was documented as being conducted on 12/12/25. .0604(t); .0302(d)(5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An electrical outlet was observed in space #11 without a cover. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During today's visit a door leading to the laundry room in the cafeteria area where children eat lunch was unlocked. The laundry room contains multiple containers of laundry detergent and cleaning items. An aerosol can of Olive Oil cooking spray was observed stored on a counter in the cafeteria area. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Documentation of playground inspections being conducted was not available for the months of October, November, or December 2025. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During today's visit there was not valid certification on file showing that C. Rushing renewed First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. During today's visit there was not valid certification on file showing that C. Rushing renewed CPR. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation was not completed within the first two weeks of employment with K. Johnson hired 5/29/26. .1101(a)(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place/lockdown drill was documented as being conducted on 12/12/25. .0604(u);.0302(d)(8) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. New staff members as follows did not review the facility EPR Plan during orientation: K. Johnson hired 5/29/26; C. Thomas hired 6/8/26; S. Thompson hired 6/22/26. .0607(f) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 7/7/2026. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: Rated License: *Information regarding the completion CQI plans for individuals and the facility, family and community engagement requirements, self-study requirements, and staff education was discussed with Anna Beane, Administrator. We discussed using the information/results from the outreach assessments that were conducted by NCRLAP when completing the facility CQI plan. All staff must create a WORKS account and submit the required documents to have their education evaluated. *It is recommended that staff go through materials within their classrooms to ensure damaged items or those with missing pieces/parts are removed. *All corrosive agents must be kept in locked storage at all times. *Fire drills are required to be conducted monthly and must be recorded on the emergency drill log. A shelter-in-place or lockdown drill must be conducted every three (3) months and documented on the emergency drill log. *Playground inspections are required to be conducted monthly and must be conducted by someone with Playground Safety certification. The visit summary was reviewed with Anna Beane, Administrator, at the conclusion of the visit and an opportunity to ask questions was provided. You may contact me if you have questions or need assistance. Licensing Supervisor, Ebony Duncan, may be reached at ebony.duncan@dhhs.nc.gov Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 6/23/2026 Number Present: 41 Completed Date: 6/23/2026 Age: From 0 To 5 Total Minutes: 260 Time In: 11:20 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit today was to monitor for compliance with childcare requirements. The facility operates with a 4-star license. The facility had a current compliance history of 85% prior to this visit. The children were observed during indoor free play, eating lunch, bathroom/handwashing routines, and napping/resting quietly. The last annual compliance visit was conducted in September 11, 2025. A superior sanitation inspection was completed on 6/30/25. Emergency drills have not been conducted as required. Playground inspections have not been completed as required. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, daily schedules, First Aid posters, applicable ratio charts, emergency medical care plan, emergency telephone numbers, SIDS policy, evacuation routes, tobacco policy, cot lists, and menus. The following items were monitored today: supervision, staff/child ratios, storage of hazardous products and medications, adequate/approved space, new staff files, program files, posted license and license restrictions. Three (3) new staff have been hired since the annual compliance visit was conducted. These staff files were monitored today and a staff and training worksheet was received containing the information for the new staff. I monitored the current criminal record qualifications and CPR/First Aid certification, and specialized training for existing staff using the staff and training worksheets that were completed for the last annual compliance visit and by viewing some staff files. The staff scheduled to work in the infant classroom have current ITS-SIDS certification. The staff have completed the required health and safety training. I observed children in space #5b resting. The teacher was supervising the resting children. I observed children in space #11 completing bathroom/handwashing routines and resting quietly. All interactions between the staff and children were positive. There were ten (10) violations of child care requirements observed during today’s visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in space # 5b were observed with chipping paint. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was documented as being conducted on 12/12/25. .0604(t); .0302(d)(5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An electrical outlet was observed in space #11 without a cover. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During today's visit a door leading to the laundry room in the cafeteria area where children eat lunch was unlocked. The laundry room contains multiple containers of laundry detergent and cleaning items. An aerosol can of Olive Oil cooking spray was observed stored on a counter in the cafeteria area. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Documentation of playground inspections being conducted was not available for the months of October, November, or December 2025. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. During today's visit there was not valid certification on file showing that C. Rushing renewed First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. During today's visit there was not valid certification on file showing that C. Rushing renewed CPR. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation was not completed within the first two weeks of employment with K. Johnson hired 5/29/26. .1101(a)(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place/lockdown drill was documented as being conducted on 12/12/25. .0604(u);.0302(d)(8) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. New staff members as follows did not review the facility EPR Plan during orientation: K. Johnson hired 5/29/26; C. Thomas hired 6/8/26; S. Thompson hired 6/22/26. .0607(f) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 7/7/2026. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: Rated License: *Information regarding the completion CQI plans for individuals and the facility, family and community engagement requirements, self-study requirements, and staff education was discussed with Anna Beane, Administrator. We discussed using the information/results from the outreach assessments that were conducted by NCRLAP when completing the facility CQI plan. All staff must create a WORKS account and submit the required documents to have their education evaluated. *It is recommended that staff go through materials within their classrooms to ensure damaged items or those with missing pieces/parts are removed. *All corrosive agents must be kept in locked storage at all times. *Fire drills are required to be conducted monthly and must be recorded on the emergency drill log. A shelter-in-place or lockdown drill must be conducted every three (3) months and documented on the emergency drill log. *Playground inspections are required to be conducted monthly and must be conducted by someone with Playground Safety certification. The visit summary was reviewed with Anna Beane, Administrator, at the conclusion of the visit and an opportunity to ask questions was provided. You may contact me if you have questions or need assistance. Licensing Supervisor, Ebony Duncan, may be reached at ebony.duncan@dhhs.nc.gov Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 3/5/2026 Number Present: 33 Completed Date: 3/5/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 11:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced follow-up visit was to monitor applicable child care rules and laws. The facility operates with a four-star license. Upon arrival I spoke with Anna Beane, Administrator, and we discussed the purpose of today's visit. The facility had an 87% compliance history prior to today's visit. I completed a walkthrough of the indoor spaces used by children and monitored the following: supervision, discipline, staff/child ratios, group size, licensed capacity, and permit restrictions. I monitored staff records using the most recent staff and training worksheets as well as staff files to ensure all staff have current CPR and First Aid certification, ITS-SIDS certification and that all criminal background qualifying letters are valid. There have been no new staff hired since the last monitoring visit. During a prior visit a file was not available for monitoring for a new employee and the file of another new employee was missing information, these files were monitored today. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, classroom schedules, activity plans, menu, staff/child ratio charts, emergency telephone numbers, tobacco free policy and emergency medical care plan. The 33 children present during today's visit were observed participating in rest time, quiet activities, and bathroom/handwashing routines. There was six (6) violations of childcare requirements observed during the visit. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were observed accessible to children in the bathroom located in space #B2:3. .0604(q) 1030 Application for employment and date of birth was not on file for all staff. The personnel file for J. Bass hired 10/29/2025, did not contain an application for employment. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. J. Bass hired 10/29/205 has a medical report dated 11/3/2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. J. Bass hired 10/29/205 has a TB test result dated 11/3/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. J. Bass hired 10/29/2025 and E. Spivey hired 12/19/2025, are not linked to the facility in the ABCMS portal. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. J. Bass hired 10/29/2025, completed this training on 2/6/2026. .1102(g) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 3/19/26. You are required to maintain compliance with all applicable childcare rules anI reviewed d regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *An application for employment must be on file for each staff member: refer to rule 10A NCAC 09 .0302(d)(1)(A) *An Outreach Assessment offered by NCRLAP is a fantastic opportunity for your program to get a head start on understanding the Environment Rating Scales (ECERS-3, ITERS-3, and SACERS-U) without the stress of it impacting your Star Rated License. Think of it as a friendly, no-pressure practice run that helps you pinpoint your program’s strengths and areas for improvement. These assessments are a great way to familiarize your staff with the rating scales, ensuring everyone knows what to expect during an official assessment. Plus, they’re completely free for programs! NCRLAP can be reached at: (866) 362-7527. *As a reminder, you should begin to work on the family & community engagement requirements, the facility continuous quality improvement plan, and each staff member should begin work on their individual continuous quality improvement plan. Remember you must also use an approved curriculum for four-year old children if you are striving to attain a 4-star or higher license. All classrooms must have a program assessment self-study. The program assessment self-study information can be found on the NC Rated License Assessment Program website: https://www.ncrlap.org/ Resources: *A copy of the NC Foundations for Early Learning and Development was left at the facility today with you, Anna Beane. Please continue to visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. I reviewed this documentation with you, Anna Beane, Administrator, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. phone: 910-610-7525 email: michell.kocan@dhhs.nc.gov Thank you for your assistance with today's visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 3/5/2026 Number Present: 33 Completed Date: 3/5/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 11:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced follow-up visit was to monitor applicable child care rules and laws. The facility operates with a four-star license. Upon arrival I spoke with Anna Beane, Administrator, and we discussed the purpose of today's visit. The facility had an 87% compliance history prior to today's visit. I completed a walkthrough of the indoor spaces used by children and monitored the following: supervision, discipline, staff/child ratios, group size, licensed capacity, and permit restrictions. I monitored staff records using the most recent staff and training worksheets as well as staff files to ensure all staff have current CPR and First Aid certification, ITS-SIDS certification and that all criminal background qualifying letters are valid. There have been no new staff hired since the last monitoring visit. During a prior visit a file was not available for monitoring for a new employee and the file of another new employee was missing information, these files were monitored today. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, classroom schedules, activity plans, menu, staff/child ratio charts, emergency telephone numbers, tobacco free policy and emergency medical care plan. The 33 children present during today's visit were observed participating in rest time, quiet activities, and bathroom/handwashing routines. There was six (6) violations of childcare requirements observed during the visit. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were observed accessible to children in the bathroom located in space #B2:3. .0604(q) 1030 Application for employment and date of birth was not on file for all staff. The personnel file for J. Bass hired 10/29/2025, did not contain an application for employment. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. J. Bass hired 10/29/205 has a medical report dated 11/3/2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. J. Bass hired 10/29/205 has a TB test result dated 11/3/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. J. Bass hired 10/29/2025 and E. Spivey hired 12/19/2025, are not linked to the facility in the ABCMS portal. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. J. Bass hired 10/29/2025, completed this training on 2/6/2026. .1102(g) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 3/19/26. You are required to maintain compliance with all applicable childcare rules anI reviewed d regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *An application for employment must be on file for each staff member: refer to rule 10A NCAC 09 .0302(d)(1)(A) *An Outreach Assessment offered by NCRLAP is a fantastic opportunity for your program to get a head start on understanding the Environment Rating Scales (ECERS-3, ITERS-3, and SACERS-U) without the stress of it impacting your Star Rated License. Think of it as a friendly, no-pressure practice run that helps you pinpoint your program’s strengths and areas for improvement. These assessments are a great way to familiarize your staff with the rating scales, ensuring everyone knows what to expect during an official assessment. Plus, they’re completely free for programs! NCRLAP can be reached at: (866) 362-7527. *As a reminder, you should begin to work on the family & community engagement requirements, the facility continuous quality improvement plan, and each staff member should begin work on their individual continuous quality improvement plan. Remember you must also use an approved curriculum for four-year old children if you are striving to attain a 4-star or higher license. All classrooms must have a program assessment self-study. The program assessment self-study information can be found on the NC Rated License Assessment Program website: https://www.ncrlap.org/ Resources: *A copy of the NC Foundations for Early Learning and Development was left at the facility today with you, Anna Beane. Please continue to visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. I reviewed this documentation with you, Anna Beane, Administrator, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. phone: 910-610-7525 email: michell.kocan@dhhs.nc.gov Thank you for your assistance with today's visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 3/5/2026 Number Present: 33 Completed Date: 3/5/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 11:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced follow-up visit was to monitor applicable child care rules and laws. The facility operates with a four-star license. Upon arrival I spoke with Anna Beane, Administrator, and we discussed the purpose of today's visit. The facility had an 87% compliance history prior to today's visit. I completed a walkthrough of the indoor spaces used by children and monitored the following: supervision, discipline, staff/child ratios, group size, licensed capacity, and permit restrictions. I monitored staff records using the most recent staff and training worksheets as well as staff files to ensure all staff have current CPR and First Aid certification, ITS-SIDS certification and that all criminal background qualifying letters are valid. There have been no new staff hired since the last monitoring visit. During a prior visit a file was not available for monitoring for a new employee and the file of another new employee was missing information, these files were monitored today. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, classroom schedules, activity plans, menu, staff/child ratio charts, emergency telephone numbers, tobacco free policy and emergency medical care plan. The 33 children present during today's visit were observed participating in rest time, quiet activities, and bathroom/handwashing routines. There was six (6) violations of childcare requirements observed during the visit. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were observed accessible to children in the bathroom located in space #B2:3. .0604(q) 1030 Application for employment and date of birth was not on file for all staff. The personnel file for J. Bass hired 10/29/2025, did not contain an application for employment. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. J. Bass hired 10/29/205 has a medical report dated 11/3/2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. J. Bass hired 10/29/205 has a TB test result dated 11/3/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. J. Bass hired 10/29/2025 and E. Spivey hired 12/19/2025, are not linked to the facility in the ABCMS portal. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. J. Bass hired 10/29/2025, completed this training on 2/6/2026. .1102(g) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 3/19/26. You are required to maintain compliance with all applicable childcare rules anI reviewed d regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *An application for employment must be on file for each staff member: refer to rule 10A NCAC 09 .0302(d)(1)(A) *An Outreach Assessment offered by NCRLAP is a fantastic opportunity for your program to get a head start on understanding the Environment Rating Scales (ECERS-3, ITERS-3, and SACERS-U) without the stress of it impacting your Star Rated License. Think of it as a friendly, no-pressure practice run that helps you pinpoint your program’s strengths and areas for improvement. These assessments are a great way to familiarize your staff with the rating scales, ensuring everyone knows what to expect during an official assessment. Plus, they’re completely free for programs! NCRLAP can be reached at: (866) 362-7527. *As a reminder, you should begin to work on the family & community engagement requirements, the facility continuous quality improvement plan, and each staff member should begin work on their individual continuous quality improvement plan. Remember you must also use an approved curriculum for four-year old children if you are striving to attain a 4-star or higher license. All classrooms must have a program assessment self-study. The program assessment self-study information can be found on the NC Rated License Assessment Program website: https://www.ncrlap.org/ Resources: *A copy of the NC Foundations for Early Learning and Development was left at the facility today with you, Anna Beane. Please continue to visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. I reviewed this documentation with you, Anna Beane, Administrator, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. phone: 910-610-7525 email: michell.kocan@dhhs.nc.gov Thank you for your assistance with today's visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 3/5/2026 Number Present: 33 Completed Date: 3/5/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 11:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced follow-up visit was to monitor applicable child care rules and laws. The facility operates with a four-star license. Upon arrival I spoke with Anna Beane, Administrator, and we discussed the purpose of today's visit. The facility had an 87% compliance history prior to today's visit. I completed a walkthrough of the indoor spaces used by children and monitored the following: supervision, discipline, staff/child ratios, group size, licensed capacity, and permit restrictions. I monitored staff records using the most recent staff and training worksheets as well as staff files to ensure all staff have current CPR and First Aid certification, ITS-SIDS certification and that all criminal background qualifying letters are valid. There have been no new staff hired since the last monitoring visit. During a prior visit a file was not available for monitoring for a new employee and the file of another new employee was missing information, these files were monitored today. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, classroom schedules, activity plans, menu, staff/child ratio charts, emergency telephone numbers, tobacco free policy and emergency medical care plan. The 33 children present during today's visit were observed participating in rest time, quiet activities, and bathroom/handwashing routines. There was six (6) violations of childcare requirements observed during the visit. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were observed accessible to children in the bathroom located in space #B2:3. .0604(q) 1030 Application for employment and date of birth was not on file for all staff. The personnel file for J. Bass hired 10/29/2025, did not contain an application for employment. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. J. Bass hired 10/29/205 has a medical report dated 11/3/2025. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. J. Bass hired 10/29/205 has a TB test result dated 11/3/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. J. Bass hired 10/29/2025 and E. Spivey hired 12/19/2025, are not linked to the facility in the ABCMS portal. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. J. Bass hired 10/29/2025, completed this training on 2/6/2026. .1102(g) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 3/19/26. You are required to maintain compliance with all applicable childcare rules anI reviewed d regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *An application for employment must be on file for each staff member: refer to rule 10A NCAC 09 .0302(d)(1)(A) *An Outreach Assessment offered by NCRLAP is a fantastic opportunity for your program to get a head start on understanding the Environment Rating Scales (ECERS-3, ITERS-3, and SACERS-U) without the stress of it impacting your Star Rated License. Think of it as a friendly, no-pressure practice run that helps you pinpoint your program’s strengths and areas for improvement. These assessments are a great way to familiarize your staff with the rating scales, ensuring everyone knows what to expect during an official assessment. Plus, they’re completely free for programs! NCRLAP can be reached at: (866) 362-7527. *As a reminder, you should begin to work on the family & community engagement requirements, the facility continuous quality improvement plan, and each staff member should begin work on their individual continuous quality improvement plan. Remember you must also use an approved curriculum for four-year old children if you are striving to attain a 4-star or higher license. All classrooms must have a program assessment self-study. The program assessment self-study information can be found on the NC Rated License Assessment Program website: https://www.ncrlap.org/ Resources: *A copy of the NC Foundations for Early Learning and Development was left at the facility today with you, Anna Beane. Please continue to visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. I reviewed this documentation with you, Anna Beane, Administrator, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. phone: 910-610-7525 email: michell.kocan@dhhs.nc.gov Thank you for your assistance with today's visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: 0126-068L Visit Date: 1/30/2026 Number Present: 39 Completed Date: 1/30/2026 Age: From 0 To 4 Total Minutes: 120 Time In: 11:50 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during a complaint follow-up visit. During the 1/22/26 complaint visit, violations regarding discipline and staff/child ratios were cited. The violations were related to the allegations. Upon arrival, I was greeted by Anna Beane, Administrator. I stated the reason for the visit. Staff/child ratios, supervision, adequate/approved space and permit restrictions were monitored during the visit. A letter stating how the facility addressed the discipline and staff/child ratios violations that were cited during the complaint visit conducted on 1/22/26, was received on 1/29/26, via email. There were no concerns with discipline during today’s visit. All classroom spaces were observed in compliance with staff/child ratios. There was one (1) violation of childcare requirements observed today, this violation was corrected during the visit. Violation Number Comment Rule 1301 Center did not maintain a record of daily attendance. Daily attendance was not marked on the attendance log for 1/30/26, in space #5a. GS 110-91(9) Technical Assistance: *Staff were reminded that attendance must be documented each day. Please continue to visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 910-610-7525 or via email at michell.kocan@dhhs.nc.gov. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: 0126-068L Visit Date: 1/22/2026 Number Present: 48 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 450 Time In: 10:00 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate complaint allegations. Upon arrival, I was greeted by Anna Beane, Administrator. The allegations were discussed with Ms. Beane. The child care consultant observed a crib in the office of Ms. Beane upon arrival. Upon inquiring about the crib Ms. Beane stated to the child care consultant that she previously used it for an infant who was fussy and who she brought into the office with her to comfort. During today’s visit all staff on site were interviewed. Staff members interviewed stated that on January 15, 2026, hamburgers were served to a portion of the children present for lunch but there was not enough hamburgers for all children. The other children were served leftover chicken tortellini that was previously prepared and served on January 9, 2026. Staff members stated that whole milk has been diluted with water and served to children 3 years and older on multiple days with the most recent incident occurring on January 15, 2026. Staff members stated that on several days in October 2025 and November 2025 a three (3) year old child was observed placed in a crib in the front office with the most recent incident observed taking place 1/21/26. Staff stated that a couple of months ago the administrator, A. Beane, placed a five (5) year old child in a crib in the infant room, space #4. It was reported that the child stayed in the crib for approximately 30 minutes and that the child did fall asleep in the crib. Staff stated that a three (3) year old child was placed in a crib during nap time in space #5a on one occasion recently. Staff reported that these children were placed in cribs because they were being disruptive in the space where they are enrolled preventing the other children from resting. Staff reported that they are not aware of any children not being supervised at all times. None of the staff interviewed were aware of any staff consuming outside food from restaurants in the presence of children. None of the staff reported having any knowledge of a staff member cooking lunch while also caring for a group of children. Staff were not aware of children participating in screen time activities. During today's visit it was determined that two (2) new staff members have been hired since the annual compliance visit was conducted in September 2025. The child care consultant completed a staff and training worksheet for the new staff during today's visit. A file for one (1) of the two (2) new staff was not available for review. The other new staff member did not have an application for employment on file. The ABCMS system was checked to verify that both new staff have valid qualification letters. Neither of the new staff are linked to the facility in the ABCMS. The current administrator holds a Level III administrator credential certificate according to WORKS. During today's visit the child care consultant discussed with Ms. Beane and office assistant L. Morton hazards in the office that would would be harmful to children who were being brought into the office area. These items included plug-in air fresheners, outlets with no safety cover, loose electrical cords in multiple areas, and body spray sitting out on a desk. There were no children observed in the office area during this visit. There is a door that closes the office off from the sign-in/out arrival/departure area and this door was observed closed at all times during the visit. Based on the interviews with staff members the following allegations were confirmed during the visit: Staff/child ratios were not maintained at all times that children were in care Meals/snacks did not comply with Meal Patterns for Children in a child care setting Inappropriate discipline was used The following violations of child requirements were cited during the visit. Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. Staff reported that a 5 year old child was placed in a crib in space #4 where children under one year of age are cared for. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. It was reported by staff that a child 3 years of age or older was placed in a crib in space #5a where children ages 12 and 24 months are cared for. 10A NCAC 09 .0713(a)(6) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch observed being served today consisted of hot dogs with bun, mixed fruit, macaroni salad, and milk. A vegetable component was not served. 10A NCAC 09 .0901(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit two aerosol cans of Lysol spray were observed sitting on a shelf in space #11. .2820(b) 1030 Application for employment and date of birth was not on file for all staff. There was not an application on file for new staff member E. Spivey. .0302(d)(1)(A) 1043 All staff records, except financial records, were not made available for review. There was not an employee file available for review for new staff member J. Bass. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. E. Spivey hired 12/19/25 has not completed this requirement. .1101(a)(b) 1791 The child care provider did not provide the required beverage(s). It was reported by staff that whole milk has been diluted with water then served to children. .0901(e)(1-7) 1877 A child was restrained as a form of discipline. It was reported by staff that on multiple days a three year old child was placed in a crib due to behavior issues. Staff also reported that a five year old child was placed in a crib at least once. .1803(a)(10) 9999 A violation was found for which there is no item number.15A NCAC 18A .2808(c) Food that is leftover after serving shall not be served again unless the original package is unopened and the food is not a potentially hazardous food. Foods that have been placed on the table for family style or self-serve food service are considered served. Staff reported that on January 15, 2026, chicken tortellini that was leftover from January 9, 2026, was served to some of the children for lunch. The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 2/5/26. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. I reviewed this documentation with you, Anna Beane, Administrator, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: 0126-068L Visit Date: 1/22/2026 Number Present: 48 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 450 Time In: 10:00 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate complaint allegations. Upon arrival, I was greeted by Anna Beane, Administrator. The allegations were discussed with Ms. Beane. The child care consultant observed a crib in the office of Ms. Beane upon arrival. Upon inquiring about the crib Ms. Beane stated to the child care consultant that she previously used it for an infant who was fussy and who she brought into the office with her to comfort. During today’s visit all staff on site were interviewed. Staff members interviewed stated that on January 15, 2026, hamburgers were served to a portion of the children present for lunch but there was not enough hamburgers for all children. The other children were served leftover chicken tortellini that was previously prepared and served on January 9, 2026. Staff members stated that whole milk has been diluted with water and served to children 3 years and older on multiple days with the most recent incident occurring on January 15, 2026. Staff members stated that on several days in October 2025 and November 2025 a three (3) year old child was observed placed in a crib in the front office with the most recent incident observed taking place 1/21/26. Staff stated that a couple of months ago the administrator, A. Beane, placed a five (5) year old child in a crib in the infant room, space #4. It was reported that the child stayed in the crib for approximately 30 minutes and that the child did fall asleep in the crib. Staff stated that a three (3) year old child was placed in a crib during nap time in space #5a on one occasion recently. Staff reported that these children were placed in cribs because they were being disruptive in the space where they are enrolled preventing the other children from resting. Staff reported that they are not aware of any children not being supervised at all times. None of the staff interviewed were aware of any staff consuming outside food from restaurants in the presence of children. None of the staff reported having any knowledge of a staff member cooking lunch while also caring for a group of children. Staff were not aware of children participating in screen time activities. During today's visit it was determined that two (2) new staff members have been hired since the annual compliance visit was conducted in September 2025. The child care consultant completed a staff and training worksheet for the new staff during today's visit. A file for one (1) of the two (2) new staff was not available for review. The other new staff member did not have an application for employment on file. The ABCMS system was checked to verify that both new staff have valid qualification letters. Neither of the new staff are linked to the facility in the ABCMS. The current administrator holds a Level III administrator credential certificate according to WORKS. During today's visit the child care consultant discussed with Ms. Beane and office assistant L. Morton hazards in the office that would would be harmful to children who were being brought into the office area. These items included plug-in air fresheners, outlets with no safety cover, loose electrical cords in multiple areas, and body spray sitting out on a desk. There were no children observed in the office area during this visit. There is a door that closes the office off from the sign-in/out arrival/departure area and this door was observed closed at all times during the visit. Based on the interviews with staff members the following allegations were confirmed during the visit: Staff/child ratios were not maintained at all times that children were in care Meals/snacks did not comply with Meal Patterns for Children in a child care setting Inappropriate discipline was used The following violations of child requirements were cited during the visit. Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. Staff reported that a 5 year old child was placed in a crib in space #4 where children under one year of age are cared for. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. It was reported by staff that a child 3 years of age or older was placed in a crib in space #5a where children ages 12 and 24 months are cared for. 10A NCAC 09 .0713(a)(6) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch observed being served today consisted of hot dogs with bun, mixed fruit, macaroni salad, and milk. A vegetable component was not served. 10A NCAC 09 .0901(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit two aerosol cans of Lysol spray were observed sitting on a shelf in space #11. .2820(b) 1030 Application for employment and date of birth was not on file for all staff. There was not an application on file for new staff member E. Spivey. .0302(d)(1)(A) 1043 All staff records, except financial records, were not made available for review. There was not an employee file available for review for new staff member J. Bass. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. E. Spivey hired 12/19/25 has not completed this requirement. .1101(a)(b) 1791 The child care provider did not provide the required beverage(s). It was reported by staff that whole milk has been diluted with water then served to children. .0901(e)(1-7) 1877 A child was restrained as a form of discipline. It was reported by staff that on multiple days a three year old child was placed in a crib due to behavior issues. Staff also reported that a five year old child was placed in a crib at least once. .1803(a)(10) 9999 A violation was found for which there is no item number.15A NCAC 18A .2808(c) Food that is leftover after serving shall not be served again unless the original package is unopened and the food is not a potentially hazardous food. Foods that have been placed on the table for family style or self-serve food service are considered served. Staff reported that on January 15, 2026, chicken tortellini that was leftover from January 9, 2026, was served to some of the children for lunch. The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 2/5/26. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. I reviewed this documentation with you, Anna Beane, Administrator, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: 0126-068L Visit Date: 1/22/2026 Number Present: 48 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 450 Time In: 10:00 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate complaint allegations. Upon arrival, I was greeted by Anna Beane, Administrator. The allegations were discussed with Ms. Beane. The child care consultant observed a crib in the office of Ms. Beane upon arrival. Upon inquiring about the crib Ms. Beane stated to the child care consultant that she previously used it for an infant who was fussy and who she brought into the office with her to comfort. During today’s visit all staff on site were interviewed. Staff members interviewed stated that on January 15, 2026, hamburgers were served to a portion of the children present for lunch but there was not enough hamburgers for all children. The other children were served leftover chicken tortellini that was previously prepared and served on January 9, 2026. Staff members stated that whole milk has been diluted with water and served to children 3 years and older on multiple days with the most recent incident occurring on January 15, 2026. Staff members stated that on several days in October 2025 and November 2025 a three (3) year old child was observed placed in a crib in the front office with the most recent incident observed taking place 1/21/26. Staff stated that a couple of months ago the administrator, A. Beane, placed a five (5) year old child in a crib in the infant room, space #4. It was reported that the child stayed in the crib for approximately 30 minutes and that the child did fall asleep in the crib. Staff stated that a three (3) year old child was placed in a crib during nap time in space #5a on one occasion recently. Staff reported that these children were placed in cribs because they were being disruptive in the space where they are enrolled preventing the other children from resting. Staff reported that they are not aware of any children not being supervised at all times. None of the staff interviewed were aware of any staff consuming outside food from restaurants in the presence of children. None of the staff reported having any knowledge of a staff member cooking lunch while also caring for a group of children. Staff were not aware of children participating in screen time activities. During today's visit it was determined that two (2) new staff members have been hired since the annual compliance visit was conducted in September 2025. The child care consultant completed a staff and training worksheet for the new staff during today's visit. A file for one (1) of the two (2) new staff was not available for review. The other new staff member did not have an application for employment on file. The ABCMS system was checked to verify that both new staff have valid qualification letters. Neither of the new staff are linked to the facility in the ABCMS. The current administrator holds a Level III administrator credential certificate according to WORKS. During today's visit the child care consultant discussed with Ms. Beane and office assistant L. Morton hazards in the office that would would be harmful to children who were being brought into the office area. These items included plug-in air fresheners, outlets with no safety cover, loose electrical cords in multiple areas, and body spray sitting out on a desk. There were no children observed in the office area during this visit. There is a door that closes the office off from the sign-in/out arrival/departure area and this door was observed closed at all times during the visit. Based on the interviews with staff members the following allegations were confirmed during the visit: Staff/child ratios were not maintained at all times that children were in care Meals/snacks did not comply with Meal Patterns for Children in a child care setting Inappropriate discipline was used The following violations of child requirements were cited during the visit. Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. Staff reported that a 5 year old child was placed in a crib in space #4 where children under one year of age are cared for. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. It was reported by staff that a child 3 years of age or older was placed in a crib in space #5a where children ages 12 and 24 months are cared for. 10A NCAC 09 .0713(a)(6) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch observed being served today consisted of hot dogs with bun, mixed fruit, macaroni salad, and milk. A vegetable component was not served. 10A NCAC 09 .0901(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit two aerosol cans of Lysol spray were observed sitting on a shelf in space #11. .2820(b) 1030 Application for employment and date of birth was not on file for all staff. There was not an application on file for new staff member E. Spivey. .0302(d)(1)(A) 1043 All staff records, except financial records, were not made available for review. There was not an employee file available for review for new staff member J. Bass. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. E. Spivey hired 12/19/25 has not completed this requirement. .1101(a)(b) 1791 The child care provider did not provide the required beverage(s). It was reported by staff that whole milk has been diluted with water then served to children. .0901(e)(1-7) 1877 A child was restrained as a form of discipline. It was reported by staff that on multiple days a three year old child was placed in a crib due to behavior issues. Staff also reported that a five year old child was placed in a crib at least once. .1803(a)(10) 9999 A violation was found for which there is no item number.15A NCAC 18A .2808(c) Food that is leftover after serving shall not be served again unless the original package is unopened and the food is not a potentially hazardous food. Foods that have been placed on the table for family style or self-serve food service are considered served. Staff reported that on January 15, 2026, chicken tortellini that was leftover from January 9, 2026, was served to some of the children for lunch. The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 2/5/26. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. I reviewed this documentation with you, Anna Beane, Administrator, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: 0126-068L Visit Date: 1/22/2026 Number Present: 48 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 450 Time In: 10:00 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate complaint allegations. Upon arrival, I was greeted by Anna Beane, Administrator. The allegations were discussed with Ms. Beane. The child care consultant observed a crib in the office of Ms. Beane upon arrival. Upon inquiring about the crib Ms. Beane stated to the child care consultant that she previously used it for an infant who was fussy and who she brought into the office with her to comfort. During today’s visit all staff on site were interviewed. Staff members interviewed stated that on January 15, 2026, hamburgers were served to a portion of the children present for lunch but there was not enough hamburgers for all children. The other children were served leftover chicken tortellini that was previously prepared and served on January 9, 2026. Staff members stated that whole milk has been diluted with water and served to children 3 years and older on multiple days with the most recent incident occurring on January 15, 2026. Staff members stated that on several days in October 2025 and November 2025 a three (3) year old child was observed placed in a crib in the front office with the most recent incident observed taking place 1/21/26. Staff stated that a couple of months ago the administrator, A. Beane, placed a five (5) year old child in a crib in the infant room, space #4. It was reported that the child stayed in the crib for approximately 30 minutes and that the child did fall asleep in the crib. Staff stated that a three (3) year old child was placed in a crib during nap time in space #5a on one occasion recently. Staff reported that these children were placed in cribs because they were being disruptive in the space where they are enrolled preventing the other children from resting. Staff reported that they are not aware of any children not being supervised at all times. None of the staff interviewed were aware of any staff consuming outside food from restaurants in the presence of children. None of the staff reported having any knowledge of a staff member cooking lunch while also caring for a group of children. Staff were not aware of children participating in screen time activities. During today's visit it was determined that two (2) new staff members have been hired since the annual compliance visit was conducted in September 2025. The child care consultant completed a staff and training worksheet for the new staff during today's visit. A file for one (1) of the two (2) new staff was not available for review. The other new staff member did not have an application for employment on file. The ABCMS system was checked to verify that both new staff have valid qualification letters. Neither of the new staff are linked to the facility in the ABCMS. The current administrator holds a Level III administrator credential certificate according to WORKS. During today's visit the child care consultant discussed with Ms. Beane and office assistant L. Morton hazards in the office that would would be harmful to children who were being brought into the office area. These items included plug-in air fresheners, outlets with no safety cover, loose electrical cords in multiple areas, and body spray sitting out on a desk. There were no children observed in the office area during this visit. There is a door that closes the office off from the sign-in/out arrival/departure area and this door was observed closed at all times during the visit. Based on the interviews with staff members the following allegations were confirmed during the visit: Staff/child ratios were not maintained at all times that children were in care Meals/snacks did not comply with Meal Patterns for Children in a child care setting Inappropriate discipline was used The following violations of child requirements were cited during the visit. Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. Staff reported that a 5 year old child was placed in a crib in space #4 where children under one year of age are cared for. 10A NCAC 09 .0713(a)(5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. It was reported by staff that a child 3 years of age or older was placed in a crib in space #5a where children ages 12 and 24 months are cared for. 10A NCAC 09 .0713(a)(6) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch observed being served today consisted of hot dogs with bun, mixed fruit, macaroni salad, and milk. A vegetable component was not served. 10A NCAC 09 .0901(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit two aerosol cans of Lysol spray were observed sitting on a shelf in space #11. .2820(b) 1030 Application for employment and date of birth was not on file for all staff. There was not an application on file for new staff member E. Spivey. .0302(d)(1)(A) 1043 All staff records, except financial records, were not made available for review. There was not an employee file available for review for new staff member J. Bass. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. E. Spivey hired 12/19/25 has not completed this requirement. .1101(a)(b) 1791 The child care provider did not provide the required beverage(s). It was reported by staff that whole milk has been diluted with water then served to children. .0901(e)(1-7) 1877 A child was restrained as a form of discipline. It was reported by staff that on multiple days a three year old child was placed in a crib due to behavior issues. Staff also reported that a five year old child was placed in a crib at least once. .1803(a)(10) 9999 A violation was found for which there is no item number.15A NCAC 18A .2808(c) Food that is leftover after serving shall not be served again unless the original package is unopened and the food is not a potentially hazardous food. Foods that have been placed on the table for family style or self-serve food service are considered served. Staff reported that on January 15, 2026, chicken tortellini that was leftover from January 9, 2026, was served to some of the children for lunch. The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 2/5/26. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. I reviewed this documentation with you, Anna Beane, Administrator, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/11/2025 Number Present: 45 Completed Date: 9/11/2025 Age: From 0 To 4 Total Minutes: 400 Time In: 09:00 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with all applicable childcare requirements. Upon arrival I was greeted by Laura Morton, office assistant. I stated the purpose of today's visit. Prior to this visit the facility had a 94% compliance history. The last annual compliance was conducted on 9/11/24. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. The facility does not currently have an individual in the administrator role. I shared with Ms. Morton that as soon as an administrator is hired I must be notified immediately. The previous administrator resigned effective 9/9/25. There were 45 children present during the visit. The children were observed during indoor free play in activity areas, outdoor free play, teacher directed activities, bathroom and handwashing routines, lunch, and nap. The facility does participate in the child and adult food program. I monitored the menu; the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit an email was sent requesting an updated copy of the staff and training worksheets. The worksheets were received prior to the visit. Six (6) new staff have been hired since the last monitoring visit. During the visit the files of all the new staff were monitored, as well as two (2) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for staff. I reviewed seven (7) children's files during the visit. One (1) of the seven (7) children's files reviewed was for an NC Pre-K child. The child care consultant added two (2) new staff members to the staff and training worksheets during the visit and made other notes with initials on the document. Fire drills and shelter-in-place/lockdown drills have been completed as required. The last fire drill was conducted on 8/28/25, the last lockdown drill was conducted on 7/28/25. The monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 6/30/25 with 11 demerits. The last fire inspection was completed on 9/20/24. The facility was reminded during the visit that fire inspections are due annually and that a new fire inspection must be completed on or before 9/20/25. The facility must submit a copy of the fire inspection to the child care consultant with seven (7) days of completion. The following items were posted for easy reference: license, NC Summary of Child Care Law, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The NC Pre-K classroom currently serves six (6) NC Pre-K children. I monitored one (1) children’s record for a completed health assessment to include dental, vision and hearing screening. The current school year began on 8/11/25. A Brigance developmental assessment must be completed on all NC Pre-K children no later than 11/11/25. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. Progress reports have not been completed for the current school year, as the school year just began. A copy of progress reports is given to the parents. Newsletters are sent home weekly and parent/teacher conferences are held twice per year. Parent involvement activities are done monthly. An open house was held prior to the first day of school. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Three (3) of seven (7) children's files monitored did not contain documentation that this document was given to each parent with a child enrolled. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The posted activity plan in space #3 was dated for the week ending 9/5/25. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in space #B2:3 had a thermometer reading of 50 degrees F. 15A NCAC 18A .2806(j)(2) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. All mats in being used for children enrolled in space #B2:2 were not individually assigned. 15A NCAC 18A .2821(b) & (c) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Arrival and departure procedures were not posted. .1003(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Boudreaux's Butt Paste was observed in space #3 with no permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A&D ointment was observed in space 5a with a permission to administer medication form that expired in August 2025. .0803(12) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of seven (7) children's files monitored did not contain documentation that operational policies were discussed on or before the child's first day. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of seven (7) children's files monitored did not contain documentation that the parent participation plan for the facility was discussed on or before the child's first day of attendance. 10A NCAC 09 .0515(a) 1326 Parent’s statement was not in child’s file attesting that any changes in the discipline policy were given in writing 14 days prior to effect. Seven (7) of seven (7) children's files did not contain a signed parent statement attesting that changes in the discipline policy were given in writing 14 days prior to effect. .1804(c);.2102(d) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/25/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Information on the Pathways to the Stars was shared with staff members Laura Morton and Mandy Calicutt during this visit. We discussed that a technical assistance visit will be scheduled with the facility later to further discuss the pathways and what option the facility has chosen. The paperwork process to transition the facility to a new child care license will begin during the TA visit. Together we visited the DCDEE website and viewed the documents under the QRIS Modernization tab. *Rule Rollout Training in Moodle: The Child Care Commission adopted rules to support QRIS modernization. The new section, .3200, provides the standards for earning a two-though five-star-rated license. To support the QRIS changes, additional rules were amended within the following sections: definitions, developmental day services, and NC Pre-Kindergarten services. You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov/ncidsspr/. Rule training modules can be found in the same course as the previous Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. For assistance with Moodle, contact DCDEE_MOODLE_SUPPORT@dhhs.nc.gov *Fire inspections must be conducted annually. It is recommended that the fire inspection be scheduled several weeks in advance of the date listed on the prior fire inspection. *It was recommended that a staff member be appointed to take in any medications from families to check the expiration dates and to ensure medication administration permission forms are completed. *Refrigerator thermometers should be periodically checked to ensure they are working properly. *During this visit the child care consultant reviewed the requirements for Administrators of Child Care facilities and requirements of NC Pre-K Program Administrators with Laura Morton, Office Assistant. The Child Care Consultant walked you; Ms. Morton, through the process of accessing July 2025 Child Care Rules regarding administrators via the DCDEE website. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. The visit summary was reviewed with Mandy Calicutt and Laura Morton at the conclusion of the visit and an opportunity to ask questions was provided. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0515 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/11/2025 Number Present: 45 Completed Date: 9/11/2025 Age: From 0 To 4 Total Minutes: 400 Time In: 09:00 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with all applicable childcare requirements. Upon arrival I was greeted by Laura Morton, office assistant. I stated the purpose of today's visit. Prior to this visit the facility had a 94% compliance history. The last annual compliance was conducted on 9/11/24. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. The facility does not currently have an individual in the administrator role. I shared with Ms. Morton that as soon as an administrator is hired I must be notified immediately. The previous administrator resigned effective 9/9/25. There were 45 children present during the visit. The children were observed during indoor free play in activity areas, outdoor free play, teacher directed activities, bathroom and handwashing routines, lunch, and nap. The facility does participate in the child and adult food program. I monitored the menu; the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit an email was sent requesting an updated copy of the staff and training worksheets. The worksheets were received prior to the visit. Six (6) new staff have been hired since the last monitoring visit. During the visit the files of all the new staff were monitored, as well as two (2) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for staff. I reviewed seven (7) children's files during the visit. One (1) of the seven (7) children's files reviewed was for an NC Pre-K child. The child care consultant added two (2) new staff members to the staff and training worksheets during the visit and made other notes with initials on the document. Fire drills and shelter-in-place/lockdown drills have been completed as required. The last fire drill was conducted on 8/28/25, the last lockdown drill was conducted on 7/28/25. The monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 6/30/25 with 11 demerits. The last fire inspection was completed on 9/20/24. The facility was reminded during the visit that fire inspections are due annually and that a new fire inspection must be completed on or before 9/20/25. The facility must submit a copy of the fire inspection to the child care consultant with seven (7) days of completion. The following items were posted for easy reference: license, NC Summary of Child Care Law, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The NC Pre-K classroom currently serves six (6) NC Pre-K children. I monitored one (1) children’s record for a completed health assessment to include dental, vision and hearing screening. The current school year began on 8/11/25. A Brigance developmental assessment must be completed on all NC Pre-K children no later than 11/11/25. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. Progress reports have not been completed for the current school year, as the school year just began. A copy of progress reports is given to the parents. Newsletters are sent home weekly and parent/teacher conferences are held twice per year. Parent involvement activities are done monthly. An open house was held prior to the first day of school. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Three (3) of seven (7) children's files monitored did not contain documentation that this document was given to each parent with a child enrolled. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The posted activity plan in space #3 was dated for the week ending 9/5/25. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in space #B2:3 had a thermometer reading of 50 degrees F. 15A NCAC 18A .2806(j)(2) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. All mats in being used for children enrolled in space #B2:2 were not individually assigned. 15A NCAC 18A .2821(b) & (c) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Arrival and departure procedures were not posted. .1003(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Boudreaux's Butt Paste was observed in space #3 with no permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A&D ointment was observed in space 5a with a permission to administer medication form that expired in August 2025. .0803(12) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of seven (7) children's files monitored did not contain documentation that operational policies were discussed on or before the child's first day. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of seven (7) children's files monitored did not contain documentation that the parent participation plan for the facility was discussed on or before the child's first day of attendance. 10A NCAC 09 .0515(a) 1326 Parent’s statement was not in child’s file attesting that any changes in the discipline policy were given in writing 14 days prior to effect. Seven (7) of seven (7) children's files did not contain a signed parent statement attesting that changes in the discipline policy were given in writing 14 days prior to effect. .1804(c);.2102(d) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/25/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Information on the Pathways to the Stars was shared with staff members Laura Morton and Mandy Calicutt during this visit. We discussed that a technical assistance visit will be scheduled with the facility later to further discuss the pathways and what option the facility has chosen. The paperwork process to transition the facility to a new child care license will begin during the TA visit. Together we visited the DCDEE website and viewed the documents under the QRIS Modernization tab. *Rule Rollout Training in Moodle: The Child Care Commission adopted rules to support QRIS modernization. The new section, .3200, provides the standards for earning a two-though five-star-rated license. To support the QRIS changes, additional rules were amended within the following sections: definitions, developmental day services, and NC Pre-Kindergarten services. You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov/ncidsspr/. Rule training modules can be found in the same course as the previous Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. For assistance with Moodle, contact DCDEE_MOODLE_SUPPORT@dhhs.nc.gov *Fire inspections must be conducted annually. It is recommended that the fire inspection be scheduled several weeks in advance of the date listed on the prior fire inspection. *It was recommended that a staff member be appointed to take in any medications from families to check the expiration dates and to ensure medication administration permission forms are completed. *Refrigerator thermometers should be periodically checked to ensure they are working properly. *During this visit the child care consultant reviewed the requirements for Administrators of Child Care facilities and requirements of NC Pre-K Program Administrators with Laura Morton, Office Assistant. The Child Care Consultant walked you; Ms. Morton, through the process of accessing July 2025 Child Care Rules regarding administrators via the DCDEE website. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. The visit summary was reviewed with Mandy Calicutt and Laura Morton at the conclusion of the visit and an opportunity to ask questions was provided. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/11/2025 Number Present: 45 Completed Date: 9/11/2025 Age: From 0 To 4 Total Minutes: 400 Time In: 09:00 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with all applicable childcare requirements. Upon arrival I was greeted by Laura Morton, office assistant. I stated the purpose of today's visit. Prior to this visit the facility had a 94% compliance history. The last annual compliance was conducted on 9/11/24. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. The facility does not currently have an individual in the administrator role. I shared with Ms. Morton that as soon as an administrator is hired I must be notified immediately. The previous administrator resigned effective 9/9/25. There were 45 children present during the visit. The children were observed during indoor free play in activity areas, outdoor free play, teacher directed activities, bathroom and handwashing routines, lunch, and nap. The facility does participate in the child and adult food program. I monitored the menu; the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit an email was sent requesting an updated copy of the staff and training worksheets. The worksheets were received prior to the visit. Six (6) new staff have been hired since the last monitoring visit. During the visit the files of all the new staff were monitored, as well as two (2) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for staff. I reviewed seven (7) children's files during the visit. One (1) of the seven (7) children's files reviewed was for an NC Pre-K child. The child care consultant added two (2) new staff members to the staff and training worksheets during the visit and made other notes with initials on the document. Fire drills and shelter-in-place/lockdown drills have been completed as required. The last fire drill was conducted on 8/28/25, the last lockdown drill was conducted on 7/28/25. The monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 6/30/25 with 11 demerits. The last fire inspection was completed on 9/20/24. The facility was reminded during the visit that fire inspections are due annually and that a new fire inspection must be completed on or before 9/20/25. The facility must submit a copy of the fire inspection to the child care consultant with seven (7) days of completion. The following items were posted for easy reference: license, NC Summary of Child Care Law, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The NC Pre-K classroom currently serves six (6) NC Pre-K children. I monitored one (1) children’s record for a completed health assessment to include dental, vision and hearing screening. The current school year began on 8/11/25. A Brigance developmental assessment must be completed on all NC Pre-K children no later than 11/11/25. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. Progress reports have not been completed for the current school year, as the school year just began. A copy of progress reports is given to the parents. Newsletters are sent home weekly and parent/teacher conferences are held twice per year. Parent involvement activities are done monthly. An open house was held prior to the first day of school. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Three (3) of seven (7) children's files monitored did not contain documentation that this document was given to each parent with a child enrolled. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The posted activity plan in space #3 was dated for the week ending 9/5/25. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in space #B2:3 had a thermometer reading of 50 degrees F. 15A NCAC 18A .2806(j)(2) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. All mats in being used for children enrolled in space #B2:2 were not individually assigned. 15A NCAC 18A .2821(b) & (c) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Arrival and departure procedures were not posted. .1003(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Boudreaux's Butt Paste was observed in space #3 with no permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A&D ointment was observed in space 5a with a permission to administer medication form that expired in August 2025. .0803(12) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of seven (7) children's files monitored did not contain documentation that operational policies were discussed on or before the child's first day. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of seven (7) children's files monitored did not contain documentation that the parent participation plan for the facility was discussed on or before the child's first day of attendance. 10A NCAC 09 .0515(a) 1326 Parent’s statement was not in child’s file attesting that any changes in the discipline policy were given in writing 14 days prior to effect. Seven (7) of seven (7) children's files did not contain a signed parent statement attesting that changes in the discipline policy were given in writing 14 days prior to effect. .1804(c);.2102(d) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/25/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Information on the Pathways to the Stars was shared with staff members Laura Morton and Mandy Calicutt during this visit. We discussed that a technical assistance visit will be scheduled with the facility later to further discuss the pathways and what option the facility has chosen. The paperwork process to transition the facility to a new child care license will begin during the TA visit. Together we visited the DCDEE website and viewed the documents under the QRIS Modernization tab. *Rule Rollout Training in Moodle: The Child Care Commission adopted rules to support QRIS modernization. The new section, .3200, provides the standards for earning a two-though five-star-rated license. To support the QRIS changes, additional rules were amended within the following sections: definitions, developmental day services, and NC Pre-Kindergarten services. You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov/ncidsspr/. Rule training modules can be found in the same course as the previous Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. For assistance with Moodle, contact DCDEE_MOODLE_SUPPORT@dhhs.nc.gov *Fire inspections must be conducted annually. It is recommended that the fire inspection be scheduled several weeks in advance of the date listed on the prior fire inspection. *It was recommended that a staff member be appointed to take in any medications from families to check the expiration dates and to ensure medication administration permission forms are completed. *Refrigerator thermometers should be periodically checked to ensure they are working properly. *During this visit the child care consultant reviewed the requirements for Administrators of Child Care facilities and requirements of NC Pre-K Program Administrators with Laura Morton, Office Assistant. The Child Care Consultant walked you; Ms. Morton, through the process of accessing July 2025 Child Care Rules regarding administrators via the DCDEE website. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. The visit summary was reviewed with Mandy Calicutt and Laura Morton at the conclusion of the visit and an opportunity to ask questions was provided. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/11/2025 Number Present: 45 Completed Date: 9/11/2025 Age: From 0 To 4 Total Minutes: 400 Time In: 09:00 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with all applicable childcare requirements. Upon arrival I was greeted by Laura Morton, office assistant. I stated the purpose of today's visit. Prior to this visit the facility had a 94% compliance history. The last annual compliance was conducted on 9/11/24. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. The facility does not currently have an individual in the administrator role. I shared with Ms. Morton that as soon as an administrator is hired I must be notified immediately. The previous administrator resigned effective 9/9/25. There were 45 children present during the visit. The children were observed during indoor free play in activity areas, outdoor free play, teacher directed activities, bathroom and handwashing routines, lunch, and nap. The facility does participate in the child and adult food program. I monitored the menu; the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit an email was sent requesting an updated copy of the staff and training worksheets. The worksheets were received prior to the visit. Six (6) new staff have been hired since the last monitoring visit. During the visit the files of all the new staff were monitored, as well as two (2) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for staff. I reviewed seven (7) children's files during the visit. One (1) of the seven (7) children's files reviewed was for an NC Pre-K child. The child care consultant added two (2) new staff members to the staff and training worksheets during the visit and made other notes with initials on the document. Fire drills and shelter-in-place/lockdown drills have been completed as required. The last fire drill was conducted on 8/28/25, the last lockdown drill was conducted on 7/28/25. The monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 6/30/25 with 11 demerits. The last fire inspection was completed on 9/20/24. The facility was reminded during the visit that fire inspections are due annually and that a new fire inspection must be completed on or before 9/20/25. The facility must submit a copy of the fire inspection to the child care consultant with seven (7) days of completion. The following items were posted for easy reference: license, NC Summary of Child Care Law, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The NC Pre-K classroom currently serves six (6) NC Pre-K children. I monitored one (1) children’s record for a completed health assessment to include dental, vision and hearing screening. The current school year began on 8/11/25. A Brigance developmental assessment must be completed on all NC Pre-K children no later than 11/11/25. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. Progress reports have not been completed for the current school year, as the school year just began. A copy of progress reports is given to the parents. Newsletters are sent home weekly and parent/teacher conferences are held twice per year. Parent involvement activities are done monthly. An open house was held prior to the first day of school. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Three (3) of seven (7) children's files monitored did not contain documentation that this document was given to each parent with a child enrolled. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The posted activity plan in space #3 was dated for the week ending 9/5/25. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in space #B2:3 had a thermometer reading of 50 degrees F. 15A NCAC 18A .2806(j)(2) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. All mats in being used for children enrolled in space #B2:2 were not individually assigned. 15A NCAC 18A .2821(b) & (c) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Arrival and departure procedures were not posted. .1003(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Boudreaux's Butt Paste was observed in space #3 with no permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A&D ointment was observed in space 5a with a permission to administer medication form that expired in August 2025. .0803(12) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of seven (7) children's files monitored did not contain documentation that operational policies were discussed on or before the child's first day. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of seven (7) children's files monitored did not contain documentation that the parent participation plan for the facility was discussed on or before the child's first day of attendance. 10A NCAC 09 .0515(a) 1326 Parent’s statement was not in child’s file attesting that any changes in the discipline policy were given in writing 14 days prior to effect. Seven (7) of seven (7) children's files did not contain a signed parent statement attesting that changes in the discipline policy were given in writing 14 days prior to effect. .1804(c);.2102(d) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/25/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Information on the Pathways to the Stars was shared with staff members Laura Morton and Mandy Calicutt during this visit. We discussed that a technical assistance visit will be scheduled with the facility later to further discuss the pathways and what option the facility has chosen. The paperwork process to transition the facility to a new child care license will begin during the TA visit. Together we visited the DCDEE website and viewed the documents under the QRIS Modernization tab. *Rule Rollout Training in Moodle: The Child Care Commission adopted rules to support QRIS modernization. The new section, .3200, provides the standards for earning a two-though five-star-rated license. To support the QRIS changes, additional rules were amended within the following sections: definitions, developmental day services, and NC Pre-Kindergarten services. You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov/ncidsspr/. Rule training modules can be found in the same course as the previous Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. For assistance with Moodle, contact DCDEE_MOODLE_SUPPORT@dhhs.nc.gov *Fire inspections must be conducted annually. It is recommended that the fire inspection be scheduled several weeks in advance of the date listed on the prior fire inspection. *It was recommended that a staff member be appointed to take in any medications from families to check the expiration dates and to ensure medication administration permission forms are completed. *Refrigerator thermometers should be periodically checked to ensure they are working properly. *During this visit the child care consultant reviewed the requirements for Administrators of Child Care facilities and requirements of NC Pre-K Program Administrators with Laura Morton, Office Assistant. The Child Care Consultant walked you; Ms. Morton, through the process of accessing July 2025 Child Care Rules regarding administrators via the DCDEE website. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. The visit summary was reviewed with Mandy Calicutt and Laura Morton at the conclusion of the visit and an opportunity to ask questions was provided. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/11/2025 Number Present: 45 Completed Date: 9/11/2025 Age: From 0 To 4 Total Minutes: 400 Time In: 09:00 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with all applicable childcare requirements. Upon arrival I was greeted by Laura Morton, office assistant. I stated the purpose of today's visit. Prior to this visit the facility had a 94% compliance history. The last annual compliance was conducted on 9/11/24. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. The facility does not currently have an individual in the administrator role. I shared with Ms. Morton that as soon as an administrator is hired I must be notified immediately. The previous administrator resigned effective 9/9/25. There were 45 children present during the visit. The children were observed during indoor free play in activity areas, outdoor free play, teacher directed activities, bathroom and handwashing routines, lunch, and nap. The facility does participate in the child and adult food program. I monitored the menu; the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit an email was sent requesting an updated copy of the staff and training worksheets. The worksheets were received prior to the visit. Six (6) new staff have been hired since the last monitoring visit. During the visit the files of all the new staff were monitored, as well as two (2) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for staff. I reviewed seven (7) children's files during the visit. One (1) of the seven (7) children's files reviewed was for an NC Pre-K child. The child care consultant added two (2) new staff members to the staff and training worksheets during the visit and made other notes with initials on the document. Fire drills and shelter-in-place/lockdown drills have been completed as required. The last fire drill was conducted on 8/28/25, the last lockdown drill was conducted on 7/28/25. The monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 6/30/25 with 11 demerits. The last fire inspection was completed on 9/20/24. The facility was reminded during the visit that fire inspections are due annually and that a new fire inspection must be completed on or before 9/20/25. The facility must submit a copy of the fire inspection to the child care consultant with seven (7) days of completion. The following items were posted for easy reference: license, NC Summary of Child Care Law, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The NC Pre-K classroom currently serves six (6) NC Pre-K children. I monitored one (1) children’s record for a completed health assessment to include dental, vision and hearing screening. The current school year began on 8/11/25. A Brigance developmental assessment must be completed on all NC Pre-K children no later than 11/11/25. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. Progress reports have not been completed for the current school year, as the school year just began. A copy of progress reports is given to the parents. Newsletters are sent home weekly and parent/teacher conferences are held twice per year. Parent involvement activities are done monthly. An open house was held prior to the first day of school. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Three (3) of seven (7) children's files monitored did not contain documentation that this document was given to each parent with a child enrolled. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The posted activity plan in space #3 was dated for the week ending 9/5/25. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in space #B2:3 had a thermometer reading of 50 degrees F. 15A NCAC 18A .2806(j)(2) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. All mats in being used for children enrolled in space #B2:2 were not individually assigned. 15A NCAC 18A .2821(b) & (c) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Arrival and departure procedures were not posted. .1003(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Boudreaux's Butt Paste was observed in space #3 with no permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A&D ointment was observed in space 5a with a permission to administer medication form that expired in August 2025. .0803(12) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of seven (7) children's files monitored did not contain documentation that operational policies were discussed on or before the child's first day. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of seven (7) children's files monitored did not contain documentation that the parent participation plan for the facility was discussed on or before the child's first day of attendance. 10A NCAC 09 .0515(a) 1326 Parent’s statement was not in child’s file attesting that any changes in the discipline policy were given in writing 14 days prior to effect. Seven (7) of seven (7) children's files did not contain a signed parent statement attesting that changes in the discipline policy were given in writing 14 days prior to effect. .1804(c);.2102(d) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/25/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Information on the Pathways to the Stars was shared with staff members Laura Morton and Mandy Calicutt during this visit. We discussed that a technical assistance visit will be scheduled with the facility later to further discuss the pathways and what option the facility has chosen. The paperwork process to transition the facility to a new child care license will begin during the TA visit. Together we visited the DCDEE website and viewed the documents under the QRIS Modernization tab. *Rule Rollout Training in Moodle: The Child Care Commission adopted rules to support QRIS modernization. The new section, .3200, provides the standards for earning a two-though five-star-rated license. To support the QRIS changes, additional rules were amended within the following sections: definitions, developmental day services, and NC Pre-Kindergarten services. You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov/ncidsspr/. Rule training modules can be found in the same course as the previous Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. For assistance with Moodle, contact DCDEE_MOODLE_SUPPORT@dhhs.nc.gov *Fire inspections must be conducted annually. It is recommended that the fire inspection be scheduled several weeks in advance of the date listed on the prior fire inspection. *It was recommended that a staff member be appointed to take in any medications from families to check the expiration dates and to ensure medication administration permission forms are completed. *Refrigerator thermometers should be periodically checked to ensure they are working properly. *During this visit the child care consultant reviewed the requirements for Administrators of Child Care facilities and requirements of NC Pre-K Program Administrators with Laura Morton, Office Assistant. The Child Care Consultant walked you; Ms. Morton, through the process of accessing July 2025 Child Care Rules regarding administrators via the DCDEE website. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. The visit summary was reviewed with Mandy Calicutt and Laura Morton at the conclusion of the visit and an opportunity to ask questions was provided. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/11/2025 Number Present: 45 Completed Date: 9/11/2025 Age: From 0 To 4 Total Minutes: 400 Time In: 09:00 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor compliance with all applicable childcare requirements. Upon arrival I was greeted by Laura Morton, office assistant. I stated the purpose of today's visit. Prior to this visit the facility had a 94% compliance history. The last annual compliance was conducted on 9/11/24. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. The facility does not currently have an individual in the administrator role. I shared with Ms. Morton that as soon as an administrator is hired I must be notified immediately. The previous administrator resigned effective 9/9/25. There were 45 children present during the visit. The children were observed during indoor free play in activity areas, outdoor free play, teacher directed activities, bathroom and handwashing routines, lunch, and nap. The facility does participate in the child and adult food program. I monitored the menu; the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit an email was sent requesting an updated copy of the staff and training worksheets. The worksheets were received prior to the visit. Six (6) new staff have been hired since the last monitoring visit. During the visit the files of all the new staff were monitored, as well as two (2) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for staff. I reviewed seven (7) children's files during the visit. One (1) of the seven (7) children's files reviewed was for an NC Pre-K child. The child care consultant added two (2) new staff members to the staff and training worksheets during the visit and made other notes with initials on the document. Fire drills and shelter-in-place/lockdown drills have been completed as required. The last fire drill was conducted on 8/28/25, the last lockdown drill was conducted on 7/28/25. The monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 6/30/25 with 11 demerits. The last fire inspection was completed on 9/20/24. The facility was reminded during the visit that fire inspections are due annually and that a new fire inspection must be completed on or before 9/20/25. The facility must submit a copy of the fire inspection to the child care consultant with seven (7) days of completion. The following items were posted for easy reference: license, NC Summary of Child Care Law, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The NC Pre-K classroom currently serves six (6) NC Pre-K children. I monitored one (1) children’s record for a completed health assessment to include dental, vision and hearing screening. The current school year began on 8/11/25. A Brigance developmental assessment must be completed on all NC Pre-K children no later than 11/11/25. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. Progress reports have not been completed for the current school year, as the school year just began. A copy of progress reports is given to the parents. Newsletters are sent home weekly and parent/teacher conferences are held twice per year. Parent involvement activities are done monthly. An open house was held prior to the first day of school. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Three (3) of seven (7) children's files monitored did not contain documentation that this document was given to each parent with a child enrolled. GS 110-102 428 A current activity plan was not posted for each group of children for reference. The posted activity plan in space #3 was dated for the week ending 9/5/25. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in space #B2:3 had a thermometer reading of 50 degrees F. 15A NCAC 18A .2806(j)(2) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. All mats in being used for children enrolled in space #B2:2 were not individually assigned. 15A NCAC 18A .2821(b) & (c) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Arrival and departure procedures were not posted. .1003(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Boudreaux's Butt Paste was observed in space #3 with no permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A&D ointment was observed in space 5a with a permission to administer medication form that expired in August 2025. .0803(12) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) of seven (7) children's files monitored did not contain documentation that operational policies were discussed on or before the child's first day. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Three (3) of seven (7) children's files monitored did not contain documentation that the parent participation plan for the facility was discussed on or before the child's first day of attendance. 10A NCAC 09 .0515(a) 1326 Parent’s statement was not in child’s file attesting that any changes in the discipline policy were given in writing 14 days prior to effect. Seven (7) of seven (7) children's files did not contain a signed parent statement attesting that changes in the discipline policy were given in writing 14 days prior to effect. .1804(c);.2102(d) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/25/25. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Information on the Pathways to the Stars was shared with staff members Laura Morton and Mandy Calicutt during this visit. We discussed that a technical assistance visit will be scheduled with the facility later to further discuss the pathways and what option the facility has chosen. The paperwork process to transition the facility to a new child care license will begin during the TA visit. Together we visited the DCDEE website and viewed the documents under the QRIS Modernization tab. *Rule Rollout Training in Moodle: The Child Care Commission adopted rules to support QRIS modernization. The new section, .3200, provides the standards for earning a two-though five-star-rated license. To support the QRIS changes, additional rules were amended within the following sections: definitions, developmental day services, and NC Pre-Kindergarten services. You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov/ncidsspr/. Rule training modules can be found in the same course as the previous Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. For assistance with Moodle, contact DCDEE_MOODLE_SUPPORT@dhhs.nc.gov *Fire inspections must be conducted annually. It is recommended that the fire inspection be scheduled several weeks in advance of the date listed on the prior fire inspection. *It was recommended that a staff member be appointed to take in any medications from families to check the expiration dates and to ensure medication administration permission forms are completed. *Refrigerator thermometers should be periodically checked to ensure they are working properly. *During this visit the child care consultant reviewed the requirements for Administrators of Child Care facilities and requirements of NC Pre-K Program Administrators with Laura Morton, Office Assistant. The Child Care Consultant walked you; Ms. Morton, through the process of accessing July 2025 Child Care Rules regarding administrators via the DCDEE website. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. The visit summary was reviewed with Mandy Calicutt and Laura Morton at the conclusion of the visit and an opportunity to ask questions was provided. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0325-298A Visit Date: 3/25/2025 Number Present: 51 Completed Date: 3/25/2025 Age: From 0 To 5 Total Minutes: 130 Time In: 10:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Lisha Lilly, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Lilly and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 531 Bottles were propped. On March 19, 2025, a staff member propped a bottle for a seven-month-old infant as the infant sat in bouncer seat. 10A NCAC 09 .0902(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. On March 19, 2025, a staff member gave a ten-month-old infant a bottle to drink while the infant laid on the classroom floor. 10A NCAC 09 .0902(b) 807 A safe indoor and outdoor environment was not provided for the children. A staff member failed to ensure an infant was secured in a highchair. As a result, the infant was able to stand and/or attempt to stand in the highchair, which placed the child at risk of falling out of the highchair. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On multiple occasions, a staff member also spoke to infants in a harsh tone including telling infants to "shut up." G.S. 110-91(10) 904 Child was handled roughly. On March 19, 2025, a staff member used a seven-month-old infant's bib in an aggressive manner to wipe the infant's face after the infant refused to be fed. Additionally, the staff member held the infant’s hands down when the infant attempted to push the food away. The same staff member placed an eleven-month-old child into an infant swing in a rough manner. .1803(a)(1) Violations must be corrected immediately. Within one week, April 1, 2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146 or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0325-298A Visit Date: 3/25/2025 Number Present: 51 Completed Date: 3/25/2025 Age: From 0 To 5 Total Minutes: 130 Time In: 10:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Lisha Lilly, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Lilly and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 531 Bottles were propped. On March 19, 2025, a staff member propped a bottle for a seven-month-old infant as the infant sat in bouncer seat. 10A NCAC 09 .0902(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. On March 19, 2025, a staff member gave a ten-month-old infant a bottle to drink while the infant laid on the classroom floor. 10A NCAC 09 .0902(b) 807 A safe indoor and outdoor environment was not provided for the children. A staff member failed to ensure an infant was secured in a highchair. As a result, the infant was able to stand and/or attempt to stand in the highchair, which placed the child at risk of falling out of the highchair. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On multiple occasions, a staff member also spoke to infants in a harsh tone including telling infants to "shut up." G.S. 110-91(10) 904 Child was handled roughly. On March 19, 2025, a staff member used a seven-month-old infant's bib in an aggressive manner to wipe the infant's face after the infant refused to be fed. Additionally, the staff member held the infant’s hands down when the infant attempted to push the food away. The same staff member placed an eleven-month-old child into an infant swing in a rough manner. .1803(a)(1) Violations must be corrected immediately. Within one week, April 1, 2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146 or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0325-298A Visit Date: 3/25/2025 Number Present: 51 Completed Date: 3/25/2025 Age: From 0 To 5 Total Minutes: 130 Time In: 10:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Lisha Lilly, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Lilly and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 531 Bottles were propped. On March 19, 2025, a staff member propped a bottle for a seven-month-old infant as the infant sat in bouncer seat. 10A NCAC 09 .0902(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. On March 19, 2025, a staff member gave a ten-month-old infant a bottle to drink while the infant laid on the classroom floor. 10A NCAC 09 .0902(b) 807 A safe indoor and outdoor environment was not provided for the children. A staff member failed to ensure an infant was secured in a highchair. As a result, the infant was able to stand and/or attempt to stand in the highchair, which placed the child at risk of falling out of the highchair. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On multiple occasions, a staff member also spoke to infants in a harsh tone including telling infants to "shut up." G.S. 110-91(10) 904 Child was handled roughly. On March 19, 2025, a staff member used a seven-month-old infant's bib in an aggressive manner to wipe the infant's face after the infant refused to be fed. Additionally, the staff member held the infant’s hands down when the infant attempted to push the food away. The same staff member placed an eleven-month-old child into an infant swing in a rough manner. .1803(a)(1) Violations must be corrected immediately. Within one week, April 1, 2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146 or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0325-298A Visit Date: 3/25/2025 Number Present: 51 Completed Date: 3/25/2025 Age: From 0 To 5 Total Minutes: 130 Time In: 10:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Lisha Lilly, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Lilly and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 531 Bottles were propped. On March 19, 2025, a staff member propped a bottle for a seven-month-old infant as the infant sat in bouncer seat. 10A NCAC 09 .0902(b) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. On March 19, 2025, a staff member gave a ten-month-old infant a bottle to drink while the infant laid on the classroom floor. 10A NCAC 09 .0902(b) 807 A safe indoor and outdoor environment was not provided for the children. A staff member failed to ensure an infant was secured in a highchair. As a result, the infant was able to stand and/or attempt to stand in the highchair, which placed the child at risk of falling out of the highchair. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On multiple occasions, a staff member also spoke to infants in a harsh tone including telling infants to "shut up." G.S. 110-91(10) 904 Child was handled roughly. On March 19, 2025, a staff member used a seven-month-old infant's bib in an aggressive manner to wipe the infant's face after the infant refused to be fed. Additionally, the staff member held the infant’s hands down when the infant attempted to push the food away. The same staff member placed an eleven-month-old child into an infant swing in a rough manner. .1803(a)(1) Violations must be corrected immediately. Within one week, April 1, 2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146 or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 3/11/2025 Number Present: 64 Completed Date: 3/11/2025 Age: From 0 To 5 Total Minutes: 135 Time In: 11:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit today was to monitor for compliance with childcare requirements. The facility operates with a 4-star license. The facility has a current compliance history of 86%. The children were observed during outdoor free play, eating lunch, bathroom/handwashing routines, and napping/resting quietly. The last annual compliance visit was conducted in September 2024. A superior sanitation inspection was completed on 12/30/24. The last fire inspection was conducted on 9/20/24. A fire drill was last conducted on 2/28/25. A lockdown drill was last conducted on 1/13/25. All indoor areas used by children were monitored today. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, daily schedules, First Aid posters, applicable ratio charts, emergency medical care plan, emergency telephone numbers SIDS policy, evacuation routes, tobacco policy, cot lists, and menus. The following items were monitored today: supervision, staff/child ratios, storage of hazardous products and medications, adequate/approved space, new staff files, program files, posted license and license restrictions. Two (2) new staff have been hired since the annual compliance visit was conducted. These staff files were monitored today. I monitored the current criminal record qualifications and CPR/First Aid certification, and specialized training for the staff using the staff and training worksheets that were completed for the last annual compliance visit and by viewing some staff files. The staff scheduled to work in the infant classroom have current ITS-SIDS certification. The staff have completed the required health and safety training. I observed children in space #5b resting. The teacher was supervising the resting children. I observed children in space #6 eating lunch. The teacher was attentive to the children. I observed children in space #B2:1 completing bathroom/handwashing routines in preparation for lunch. The teacher was engaged with the children and assisted them in the routines. All interactions were positive. There were three (3) violations of child care requirements observed during today’s visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. During the observation in space #3 a baby bottle was observed not labeled. 15A NCAC 18A .2804(d) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. K. Cameron hired 1/15/2025 has a medical statement on file dated 1/26/2025. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. K. Cameron hired 1/15/2025 completed orientation on 3/7/2025. .1101(a) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 3/25/2025. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. *Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers are not required to go any further with a rated license assessment unless they want to. Providers are strongly encouraged to do the following: • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS practice assessment (free of charge). Technical Assistance: *An updated of the Summary of NC Child Care Law dated 2025 is available on the DCDEE website under the tab for Providers in the sub tab titled Provider Documents and Forms. *Recognizing and reporting child abuse, child neglect and child maltreatment training can be accessed by going to this website: https://positivechildhoodalliancenc.org/ *In space #11 cots were observed laid out in preparation for nap time. Two (2) cots were touching one another. You, Lisha Lilly, and myself, discussed that cots must be 18" apart to meet the child care requirement. We discussed that the spacing requirement for environment rating scales is 36" apart. The cots that were touching were moved to meet the 18" child care requirement. I reviewed this documentation with you, Lisha Lilly, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 60 Completed Date: 9/12/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 09:40 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance with rated license assessment visit was to monitor for compliance with all applicable childcare requirements. The facility is currently operating with a provisional license. During this visit paperwork was completed to transition the facility back to a star rated license. The facility had a 83% compliance history prior to this visit. The last annual compliance was conducted on 1/2/24. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. There were 60 children present during the visit. The children were observed during indoor free play in activity areas, outdoor free play, teacher directed activities, diapering and handwashing routines, lunch, and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit I contacted Nancy Birriel, Director, via telephone to request an updated copy of the staff and training worksheets. The worksheets were received prior to the visit. One (1) new staff have been hired since the last monitoring visit. During the visit the file of the new staff was monitored, as well as, two (2) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for staff. I reviewed nine (9) children's files during the visit. Two (2) of the nine (9) children's files reviewed were NC Pre-K children. Fire drills and shelter-in-place/lockdown drills have been completed as required. The last fire drill was conducted on 9/10/24, the last shelter-in-place drill was conducted on 7/8/24. The monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 1/10/24 with 0 demerits. The last fire inspection was completed on 6/28/23. Fire inspections are not in compliance with childcare requirements. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot and mat lists, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The NC Pre-K classroom serves 17 children. I monitored a selection of children’s records for completed health assessments. The current school year began on 8/26/24. Dental, hearing and vision screenings on all NC Pre-K children must be completed no later than 9/26/24. A Brigance developmental assessment must be completed on all NC Pre-K children no later than 11/26/24. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. Progress reports have not been completed for the current school year, as the school year began on 8/26/24. A copy of progress reports are given to the parents. The classroom operates from 7:30am until 2:45pm to meet the required 32.5 hours per week. Newsletters are sent home weekly and parent/teacher conferences are held twice per year. Parent involvement activities are done monthly. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted on 6/28/23. 10A NCAC 09 .0304(a) 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. The activity plan observed in space #11 did not have outdoor play listed on the activity plan. .0508(g)(2) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The staff files for L. Vang and S. Dills did not contain a current staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) of nine (9) children's files monitored contained a medical exam that was submitted more than 30 days after admission. GS110-91(1) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/26/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 83% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Fire inspections must be conducted annually. It is recommended that the fire inspection be scheduled several weeks in advance of the date listed on the prior fire inspection. *Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with Nancy Birriel, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 60 Completed Date: 9/12/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 09:40 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance with rated license assessment visit was to monitor for compliance with all applicable childcare requirements. The facility is currently operating with a provisional license. During this visit paperwork was completed to transition the facility back to a star rated license. The facility had a 83% compliance history prior to this visit. The last annual compliance was conducted on 1/2/24. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. There were 60 children present during the visit. The children were observed during indoor free play in activity areas, outdoor free play, teacher directed activities, diapering and handwashing routines, lunch, and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit I contacted Nancy Birriel, Director, via telephone to request an updated copy of the staff and training worksheets. The worksheets were received prior to the visit. One (1) new staff have been hired since the last monitoring visit. During the visit the file of the new staff was monitored, as well as, two (2) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for staff. I reviewed nine (9) children's files during the visit. Two (2) of the nine (9) children's files reviewed were NC Pre-K children. Fire drills and shelter-in-place/lockdown drills have been completed as required. The last fire drill was conducted on 9/10/24, the last shelter-in-place drill was conducted on 7/8/24. The monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 1/10/24 with 0 demerits. The last fire inspection was completed on 6/28/23. Fire inspections are not in compliance with childcare requirements. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot and mat lists, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The NC Pre-K classroom serves 17 children. I monitored a selection of children’s records for completed health assessments. The current school year began on 8/26/24. Dental, hearing and vision screenings on all NC Pre-K children must be completed no later than 9/26/24. A Brigance developmental assessment must be completed on all NC Pre-K children no later than 11/26/24. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. Progress reports have not been completed for the current school year, as the school year began on 8/26/24. A copy of progress reports are given to the parents. The classroom operates from 7:30am until 2:45pm to meet the required 32.5 hours per week. Newsletters are sent home weekly and parent/teacher conferences are held twice per year. Parent involvement activities are done monthly. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted on 6/28/23. 10A NCAC 09 .0304(a) 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. The activity plan observed in space #11 did not have outdoor play listed on the activity plan. .0508(g)(2) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The staff files for L. Vang and S. Dills did not contain a current staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) of nine (9) children's files monitored contained a medical exam that was submitted more than 30 days after admission. GS110-91(1) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/26/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 83% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Fire inspections must be conducted annually. It is recommended that the fire inspection be scheduled several weeks in advance of the date listed on the prior fire inspection. *Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with Nancy Birriel, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 60 Completed Date: 9/12/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 09:40 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance with rated license assessment visit was to monitor for compliance with all applicable childcare requirements. The facility is currently operating with a provisional license. During this visit paperwork was completed to transition the facility back to a star rated license. The facility had a 83% compliance history prior to this visit. The last annual compliance was conducted on 1/2/24. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. There were 60 children present during the visit. The children were observed during indoor free play in activity areas, outdoor free play, teacher directed activities, diapering and handwashing routines, lunch, and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit I contacted Nancy Birriel, Director, via telephone to request an updated copy of the staff and training worksheets. The worksheets were received prior to the visit. One (1) new staff have been hired since the last monitoring visit. During the visit the file of the new staff was monitored, as well as, two (2) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for staff. I reviewed nine (9) children's files during the visit. Two (2) of the nine (9) children's files reviewed were NC Pre-K children. Fire drills and shelter-in-place/lockdown drills have been completed as required. The last fire drill was conducted on 9/10/24, the last shelter-in-place drill was conducted on 7/8/24. The monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 1/10/24 with 0 demerits. The last fire inspection was completed on 6/28/23. Fire inspections are not in compliance with childcare requirements. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot and mat lists, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The NC Pre-K classroom serves 17 children. I monitored a selection of children’s records for completed health assessments. The current school year began on 8/26/24. Dental, hearing and vision screenings on all NC Pre-K children must be completed no later than 9/26/24. A Brigance developmental assessment must be completed on all NC Pre-K children no later than 11/26/24. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. Progress reports have not been completed for the current school year, as the school year began on 8/26/24. A copy of progress reports are given to the parents. The classroom operates from 7:30am until 2:45pm to meet the required 32.5 hours per week. Newsletters are sent home weekly and parent/teacher conferences are held twice per year. Parent involvement activities are done monthly. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted on 6/28/23. 10A NCAC 09 .0304(a) 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. The activity plan observed in space #11 did not have outdoor play listed on the activity plan. .0508(g)(2) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The staff files for L. Vang and S. Dills did not contain a current staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) of nine (9) children's files monitored contained a medical exam that was submitted more than 30 days after admission. GS110-91(1) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/26/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 83% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Fire inspections must be conducted annually. It is recommended that the fire inspection be scheduled several weeks in advance of the date listed on the prior fire inspection. *Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with Nancy Birriel, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 60 Completed Date: 9/12/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 09:40 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance with rated license assessment visit was to monitor for compliance with all applicable childcare requirements. The facility is currently operating with a provisional license. During this visit paperwork was completed to transition the facility back to a star rated license. The facility had a 83% compliance history prior to this visit. The last annual compliance was conducted on 1/2/24. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. There were 60 children present during the visit. The children were observed during indoor free play in activity areas, outdoor free play, teacher directed activities, diapering and handwashing routines, lunch, and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit I contacted Nancy Birriel, Director, via telephone to request an updated copy of the staff and training worksheets. The worksheets were received prior to the visit. One (1) new staff have been hired since the last monitoring visit. During the visit the file of the new staff was monitored, as well as, two (2) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for staff. I reviewed nine (9) children's files during the visit. Two (2) of the nine (9) children's files reviewed were NC Pre-K children. Fire drills and shelter-in-place/lockdown drills have been completed as required. The last fire drill was conducted on 9/10/24, the last shelter-in-place drill was conducted on 7/8/24. The monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 1/10/24 with 0 demerits. The last fire inspection was completed on 6/28/23. Fire inspections are not in compliance with childcare requirements. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot and mat lists, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The NC Pre-K classroom serves 17 children. I monitored a selection of children’s records for completed health assessments. The current school year began on 8/26/24. Dental, hearing and vision screenings on all NC Pre-K children must be completed no later than 9/26/24. A Brigance developmental assessment must be completed on all NC Pre-K children no later than 11/26/24. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. Progress reports have not been completed for the current school year, as the school year began on 8/26/24. A copy of progress reports are given to the parents. The classroom operates from 7:30am until 2:45pm to meet the required 32.5 hours per week. Newsletters are sent home weekly and parent/teacher conferences are held twice per year. Parent involvement activities are done monthly. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted on 6/28/23. 10A NCAC 09 .0304(a) 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. The activity plan observed in space #11 did not have outdoor play listed on the activity plan. .0508(g)(2) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The staff files for L. Vang and S. Dills did not contain a current staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) of nine (9) children's files monitored contained a medical exam that was submitted more than 30 days after admission. GS110-91(1) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/26/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 83% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Fire inspections must be conducted annually. It is recommended that the fire inspection be scheduled several weeks in advance of the date listed on the prior fire inspection. *Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with Nancy Birriel, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 60 Completed Date: 9/12/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 09:40 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance with rated license assessment visit was to monitor for compliance with all applicable childcare requirements. The facility is currently operating with a provisional license. During this visit paperwork was completed to transition the facility back to a star rated license. The facility had a 83% compliance history prior to this visit. The last annual compliance was conducted on 1/2/24. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. There were 60 children present during the visit. The children were observed during indoor free play in activity areas, outdoor free play, teacher directed activities, diapering and handwashing routines, lunch, and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit I contacted Nancy Birriel, Director, via telephone to request an updated copy of the staff and training worksheets. The worksheets were received prior to the visit. One (1) new staff have been hired since the last monitoring visit. During the visit the file of the new staff was monitored, as well as, two (2) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for staff. I reviewed nine (9) children's files during the visit. Two (2) of the nine (9) children's files reviewed were NC Pre-K children. Fire drills and shelter-in-place/lockdown drills have been completed as required. The last fire drill was conducted on 9/10/24, the last shelter-in-place drill was conducted on 7/8/24. The monthly playground inspections have been completed as required. A superior sanitation inspection was conducted on 1/10/24 with 0 demerits. The last fire inspection was completed on 6/28/23. Fire inspections are not in compliance with childcare requirements. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot and mat lists, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The NC Pre-K classroom serves 17 children. I monitored a selection of children’s records for completed health assessments. The current school year began on 8/26/24. Dental, hearing and vision screenings on all NC Pre-K children must be completed no later than 9/26/24. A Brigance developmental assessment must be completed on all NC Pre-K children no later than 11/26/24. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. Progress reports have not been completed for the current school year, as the school year began on 8/26/24. A copy of progress reports are given to the parents. The classroom operates from 7:30am until 2:45pm to meet the required 32.5 hours per week. Newsletters are sent home weekly and parent/teacher conferences are held twice per year. Parent involvement activities are done monthly. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted on 6/28/23. 10A NCAC 09 .0304(a) 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. The activity plan observed in space #11 did not have outdoor play listed on the activity plan. .0508(g)(2) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The staff files for L. Vang and S. Dills did not contain a current staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) of nine (9) children's files monitored contained a medical exam that was submitted more than 30 days after admission. GS110-91(1) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 9/26/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 83% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *Fire inspections must be conducted annually. It is recommended that the fire inspection be scheduled several weeks in advance of the date listed on the prior fire inspection. *Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with Nancy Birriel, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 3/14/2024 Number Present: 73 Completed Date: 3/14/2024 Age: From 0 To 5 Total Minutes: 120 Time In: 11:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced follow-up visit was to monitor for applicable child care rules and laws. The facility operates with a four-star license. Upon arrival I spoke with Nancy Birriel, Director, we discussed the purpose of today's visit. I completed a walkthrough of the indoor spaces used by children and monitored for the following: supervision, discipline, staff/child ratios, group size, licensed capacity, and permit restrictions. I monitored staff records to ensure all staff have current CPR and First Aid certification, ITS-SIDS certification and that all criminal background qualifying letters are valid. Two (2) new staff have been hired since the last monitoring visit was conducted in February 2024, the files for the new staff were monitored today. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, classroom schedules, activity plans, menu, staff/child ratio charts, emergency telephone numbers, tobacco free policy and emergency medical care plan. The 73 children present during today's visit were observed participating in rest time, and bathroom/handwashing routines. There was one (1) violation of childcare requirements observed during the visit. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not conducted for the month of February 2024. .0605(q) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 3/28/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 75% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. I reviewed this documentation with Nancy Birriel, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 2/9/2024 Number Present: 81 Completed Date: 2/9/2024 Age: From 0 To 5 Total Minutes: 95 Time In: 09:55 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced follow-up visit was to monitor for applicable child care rules and laws. The facility operates with a four-star license. Upon arrival I spoke with Nancy Birriel, Director, we discussed the purpose of today's visit. I completed a walkthrough of the indoor spaces used by children and monitored for the following: supervision, discipline, staff/child ratios, group size, licensed capacity, and permit restrictions. I monitored staff records to ensure all staff have current CPR and First Aid certification, ITS-SIDS certification and that all criminal background qualifying letters are valid. The following items were posted for easy reference: license, NC Summary of Law, First Aid poster, evacuation routes, safe arrival and departure procedures, classroom schedules, activity plans, menu, staff/child ratio charts, emergency telephone numbers, tobacco free policy and emergency medical care plan. The 81 children present during today's visit were observed participating in free play on the outdoor learning environment, engaged in free play in activity areas, participating in large group fine motor activities, and participating in bathroom/handwashing routines. There was one (1) violation of childcare requirements observed during the visit. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Aquaphor cream with an expired authorization form (12/2023) was observed in space #5a. .0803(12) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 2/23/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 73% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance: *During today's visit I suggested to you, Nancy Birriel, Director, that a person be assigned to receive medication from parents to ensure that the medicine is not expired and that the correct paperwork is completed and contains all the required information. In doing this it will reduce possible violations regarding medication permission and administration from being cited. It reduces the responsibility placed on the classroom teachers and prevents interruption of their activities. We also discussed that this same person be assigned the duty of checking the expiration date on the medications and permission forms, this duty may be performed weekly, bi-weekly or as often as the facility deems it necessary. I reviewed this documentation with Nancy Birriel, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 68 Completed Date: 1/3/2024 Age: From 0 To 5 Total Minutes: 495 Time In: 09:15 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 4 star license with six (6) points in program, five (5) points in education and one (1) quality point. The facility had a 75% compliance history prior to this visit. The last annual compliance was conducted on 1/4/23. The last rated license assessment was conducted in July 2019. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. There were 68 children present during the visit. The children were observed during indoor free play, teacher directed activities, diapering and handwashing routines, lunch and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit I sent an email requesting the staff and training worksheets to Nancy Birriel, Director. The worksheets were received prior to the visit. Eight (8) new staff have been hired since the last annual compliance visit. During the visit the files of the eight (8) new staff were monitored, as well as, four (4) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for all staff. During this visit I contacted the criminal background check unit and spoke with Ms. Harris concerning the qualifying letter for S. Hall. When I logged into the ABCMS system the result I see shows that the qualifying letter for S. Hall is expired, but the letter on file at the facility shows that S. Hall is qualified through 2026. Ms. Harris from the CBC unit confirmed that the qualifying letter for S. Hall is valid through May 2026. I reviewed nine (9) children's files during the visit. Two (2) of the nine (9) children's files reviewed were NC Pre-K children. Fire drills and shelter-in-place/lockdown drills have been completed as required. The monthly playground inspections have not been completed as required. A superior sanitation inspection was conducted on 12/19/22 with 5 demerits. The last fire inspection was completed on 6/20/23. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot and mat lists, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The lead teacher, S. Morton, has a Birth to Kindergarten degree. The NC Pre-K classroom serves 18 children. I monitored a selection of children’s records for completed health assessments including dental, hearing and vision screenings, emergency information and developmental screenings. A Brigance developmental assessment was completed on the children during registration or within 90 days of enrolling in the program. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. One (1) progress report has been completed for the current school year. A copy of the progress report it given to the parents. An ECERS-R was completed on 5/21/19 and a score of 5.66 was received. The classroom operates from 7:45am until 2:45pm to meet the required 32.5 hours per week. Newsletters are sent home monthly and parent/teacher conferences are held twice per year. One (1) parent-teacher conference has been held thus far for the current school year. Parent involvement activities are done bi-monthly. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The facility last received a sanitation inspection on 12/19/22. 10A NCAC 09 .0304(b) 428 A current activity plan was not posted for each group of children for reference. During the visit a current activity plan was not posted in space #5a. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. During the visit two (2) bottles for a child being cared for in space #4 were labeled with the incorrect date. One of the bottles was in the refrigerator and the other had already been served to the child. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleansol multi purpose wipes with bleach were observed in an unlocked cabinet under a sink in space #B2:2 where children are cared for. Palmolive dish soap was observed sitting on a sink basin in space #3. Hand sanitizer was observed sitting on a table in the lunchroom area. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not conducted for the month of December 2023. The last playground inspection was conducted on 11/10/23. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. B. Bowden hired 6/5/23 has a medical report on file dated 6/16/23. C. Alexander hired 3/6/23 has a medical report on file dated 3/24/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. R. Shaw hired 6/12/23 has a TB test on file dated 7/24/23. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. B. Bowden hired 6/5/23 has not completed orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. B. Bowden hired 6/5/23 has not completed First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. B. Bowden hired 6/5/23 has not completed CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. S. Hall is required to complete 8 hours of on-going training, she completed 5 training hours. B. Hayes is required to complete 8 hours of on-going training hours, she completed 4 training hours. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. B. Bowden hired 6/5/23 has not completed orientation. .1101(a)(b) 1329 Application for enrollment did not include all required information. The section pertaining to particular fears the child has, any allergies and symptoms, unique behavior characteristics, and health care concerns on the application of three (3) of nine (9) children's files monitored during the visit was not completed. .0801(a)(1-7) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. C. Alexander hired 3/6/23 has not completed this requirement. R. Shaw hired 6/12/23 has not completed this requirement. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. T. Burris and S. Hall have not completed the health and safety training topics since 2017. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 1/17/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 75% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. *During today's visit violations were not cited for the Administrator's medical report, TB screening or receipt and review of the facilities operational and personnel policies. These violations were cited on 6/21/23 at the afterschool site where N. Birriel also serves as Administrator. Technical Assistance: *All staff should be mindful to practice and promote healthy eating habits in the presence of the children in care at all times. *Staff files should be monitored periodically to ensure all requirements are being met. I suggested to you, N. Birriel, that a chart or spreadsheet be created to help in tracking the requirements for each staff member. *Staff should check bottles and sippy cups as children arrive each day to ensure these items are labeled with the child's name and the correct date. *Hazardous items must stored properly at all times. *C. Alexander must complete the health and safety trainings no later than March 2024 and J. Rojo must complete the health and safety trainings no later than April 2024. *During today's visit I discussed with you, N. Birriel, plants that are toxic and non-toxic. I emailed you some resources during today's visit about toxic and non-toxic plants. *Rated License: Today we discussed that the facility is in Cohort #2. The preparation year for the facility is July 1, 2024-June 30, 2025. The reassessment year for the facility is July 1, 2025-June 30, 2026. I recommend that you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments for [ITERS-R, ECERS-R, SACERS-U, conducted. • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with Nancy Birriel, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 68 Completed Date: 1/3/2024 Age: From 0 To 5 Total Minutes: 495 Time In: 09:15 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 4 star license with six (6) points in program, five (5) points in education and one (1) quality point. The facility had a 75% compliance history prior to this visit. The last annual compliance was conducted on 1/4/23. The last rated license assessment was conducted in July 2019. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. There were 68 children present during the visit. The children were observed during indoor free play, teacher directed activities, diapering and handwashing routines, lunch and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit I sent an email requesting the staff and training worksheets to Nancy Birriel, Director. The worksheets were received prior to the visit. Eight (8) new staff have been hired since the last annual compliance visit. During the visit the files of the eight (8) new staff were monitored, as well as, four (4) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for all staff. During this visit I contacted the criminal background check unit and spoke with Ms. Harris concerning the qualifying letter for S. Hall. When I logged into the ABCMS system the result I see shows that the qualifying letter for S. Hall is expired, but the letter on file at the facility shows that S. Hall is qualified through 2026. Ms. Harris from the CBC unit confirmed that the qualifying letter for S. Hall is valid through May 2026. I reviewed nine (9) children's files during the visit. Two (2) of the nine (9) children's files reviewed were NC Pre-K children. Fire drills and shelter-in-place/lockdown drills have been completed as required. The monthly playground inspections have not been completed as required. A superior sanitation inspection was conducted on 12/19/22 with 5 demerits. The last fire inspection was completed on 6/20/23. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot and mat lists, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The lead teacher, S. Morton, has a Birth to Kindergarten degree. The NC Pre-K classroom serves 18 children. I monitored a selection of children’s records for completed health assessments including dental, hearing and vision screenings, emergency information and developmental screenings. A Brigance developmental assessment was completed on the children during registration or within 90 days of enrolling in the program. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. One (1) progress report has been completed for the current school year. A copy of the progress report it given to the parents. An ECERS-R was completed on 5/21/19 and a score of 5.66 was received. The classroom operates from 7:45am until 2:45pm to meet the required 32.5 hours per week. Newsletters are sent home monthly and parent/teacher conferences are held twice per year. One (1) parent-teacher conference has been held thus far for the current school year. Parent involvement activities are done bi-monthly. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The facility last received a sanitation inspection on 12/19/22. 10A NCAC 09 .0304(b) 428 A current activity plan was not posted for each group of children for reference. During the visit a current activity plan was not posted in space #5a. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. During the visit two (2) bottles for a child being cared for in space #4 were labeled with the incorrect date. One of the bottles was in the refrigerator and the other had already been served to the child. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleansol multi purpose wipes with bleach were observed in an unlocked cabinet under a sink in space #B2:2 where children are cared for. Palmolive dish soap was observed sitting on a sink basin in space #3. Hand sanitizer was observed sitting on a table in the lunchroom area. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not conducted for the month of December 2023. The last playground inspection was conducted on 11/10/23. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. B. Bowden hired 6/5/23 has a medical report on file dated 6/16/23. C. Alexander hired 3/6/23 has a medical report on file dated 3/24/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. R. Shaw hired 6/12/23 has a TB test on file dated 7/24/23. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. B. Bowden hired 6/5/23 has not completed orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. B. Bowden hired 6/5/23 has not completed First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. B. Bowden hired 6/5/23 has not completed CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. S. Hall is required to complete 8 hours of on-going training, she completed 5 training hours. B. Hayes is required to complete 8 hours of on-going training hours, she completed 4 training hours. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. B. Bowden hired 6/5/23 has not completed orientation. .1101(a)(b) 1329 Application for enrollment did not include all required information. The section pertaining to particular fears the child has, any allergies and symptoms, unique behavior characteristics, and health care concerns on the application of three (3) of nine (9) children's files monitored during the visit was not completed. .0801(a)(1-7) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. C. Alexander hired 3/6/23 has not completed this requirement. R. Shaw hired 6/12/23 has not completed this requirement. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. T. Burris and S. Hall have not completed the health and safety training topics since 2017. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 1/17/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 75% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. *During today's visit violations were not cited for the Administrator's medical report, TB screening or receipt and review of the facilities operational and personnel policies. These violations were cited on 6/21/23 at the afterschool site where N. Birriel also serves as Administrator. Technical Assistance: *All staff should be mindful to practice and promote healthy eating habits in the presence of the children in care at all times. *Staff files should be monitored periodically to ensure all requirements are being met. I suggested to you, N. Birriel, that a chart or spreadsheet be created to help in tracking the requirements for each staff member. *Staff should check bottles and sippy cups as children arrive each day to ensure these items are labeled with the child's name and the correct date. *Hazardous items must stored properly at all times. *C. Alexander must complete the health and safety trainings no later than March 2024 and J. Rojo must complete the health and safety trainings no later than April 2024. *During today's visit I discussed with you, N. Birriel, plants that are toxic and non-toxic. I emailed you some resources during today's visit about toxic and non-toxic plants. *Rated License: Today we discussed that the facility is in Cohort #2. The preparation year for the facility is July 1, 2024-June 30, 2025. The reassessment year for the facility is July 1, 2025-June 30, 2026. I recommend that you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments for [ITERS-R, ECERS-R, SACERS-U, conducted. • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with Nancy Birriel, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 68 Completed Date: 1/3/2024 Age: From 0 To 5 Total Minutes: 495 Time In: 09:15 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 4 star license with six (6) points in program, five (5) points in education and one (1) quality point. The facility had a 75% compliance history prior to this visit. The last annual compliance was conducted on 1/4/23. The last rated license assessment was conducted in July 2019. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. There were 68 children present during the visit. The children were observed during indoor free play, teacher directed activities, diapering and handwashing routines, lunch and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit I sent an email requesting the staff and training worksheets to Nancy Birriel, Director. The worksheets were received prior to the visit. Eight (8) new staff have been hired since the last annual compliance visit. During the visit the files of the eight (8) new staff were monitored, as well as, four (4) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for all staff. During this visit I contacted the criminal background check unit and spoke with Ms. Harris concerning the qualifying letter for S. Hall. When I logged into the ABCMS system the result I see shows that the qualifying letter for S. Hall is expired, but the letter on file at the facility shows that S. Hall is qualified through 2026. Ms. Harris from the CBC unit confirmed that the qualifying letter for S. Hall is valid through May 2026. I reviewed nine (9) children's files during the visit. Two (2) of the nine (9) children's files reviewed were NC Pre-K children. Fire drills and shelter-in-place/lockdown drills have been completed as required. The monthly playground inspections have not been completed as required. A superior sanitation inspection was conducted on 12/19/22 with 5 demerits. The last fire inspection was completed on 6/20/23. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot and mat lists, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The lead teacher, S. Morton, has a Birth to Kindergarten degree. The NC Pre-K classroom serves 18 children. I monitored a selection of children’s records for completed health assessments including dental, hearing and vision screenings, emergency information and developmental screenings. A Brigance developmental assessment was completed on the children during registration or within 90 days of enrolling in the program. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. One (1) progress report has been completed for the current school year. A copy of the progress report it given to the parents. An ECERS-R was completed on 5/21/19 and a score of 5.66 was received. The classroom operates from 7:45am until 2:45pm to meet the required 32.5 hours per week. Newsletters are sent home monthly and parent/teacher conferences are held twice per year. One (1) parent-teacher conference has been held thus far for the current school year. Parent involvement activities are done bi-monthly. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The facility last received a sanitation inspection on 12/19/22. 10A NCAC 09 .0304(b) 428 A current activity plan was not posted for each group of children for reference. During the visit a current activity plan was not posted in space #5a. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. During the visit two (2) bottles for a child being cared for in space #4 were labeled with the incorrect date. One of the bottles was in the refrigerator and the other had already been served to the child. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleansol multi purpose wipes with bleach were observed in an unlocked cabinet under a sink in space #B2:2 where children are cared for. Palmolive dish soap was observed sitting on a sink basin in space #3. Hand sanitizer was observed sitting on a table in the lunchroom area. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not conducted for the month of December 2023. The last playground inspection was conducted on 11/10/23. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. B. Bowden hired 6/5/23 has a medical report on file dated 6/16/23. C. Alexander hired 3/6/23 has a medical report on file dated 3/24/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. R. Shaw hired 6/12/23 has a TB test on file dated 7/24/23. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. B. Bowden hired 6/5/23 has not completed orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. B. Bowden hired 6/5/23 has not completed First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. B. Bowden hired 6/5/23 has not completed CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. S. Hall is required to complete 8 hours of on-going training, she completed 5 training hours. B. Hayes is required to complete 8 hours of on-going training hours, she completed 4 training hours. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. B. Bowden hired 6/5/23 has not completed orientation. .1101(a)(b) 1329 Application for enrollment did not include all required information. The section pertaining to particular fears the child has, any allergies and symptoms, unique behavior characteristics, and health care concerns on the application of three (3) of nine (9) children's files monitored during the visit was not completed. .0801(a)(1-7) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. C. Alexander hired 3/6/23 has not completed this requirement. R. Shaw hired 6/12/23 has not completed this requirement. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. T. Burris and S. Hall have not completed the health and safety training topics since 2017. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 1/17/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 75% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. *During today's visit violations were not cited for the Administrator's medical report, TB screening or receipt and review of the facilities operational and personnel policies. These violations were cited on 6/21/23 at the afterschool site where N. Birriel also serves as Administrator. Technical Assistance: *All staff should be mindful to practice and promote healthy eating habits in the presence of the children in care at all times. *Staff files should be monitored periodically to ensure all requirements are being met. I suggested to you, N. Birriel, that a chart or spreadsheet be created to help in tracking the requirements for each staff member. *Staff should check bottles and sippy cups as children arrive each day to ensure these items are labeled with the child's name and the correct date. *Hazardous items must stored properly at all times. *C. Alexander must complete the health and safety trainings no later than March 2024 and J. Rojo must complete the health and safety trainings no later than April 2024. *During today's visit I discussed with you, N. Birriel, plants that are toxic and non-toxic. I emailed you some resources during today's visit about toxic and non-toxic plants. *Rated License: Today we discussed that the facility is in Cohort #2. The preparation year for the facility is July 1, 2024-June 30, 2025. The reassessment year for the facility is July 1, 2025-June 30, 2026. I recommend that you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments for [ITERS-R, ECERS-R, SACERS-U, conducted. • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with Nancy Birriel, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WESCARE CENTER FOR CHILDREN III Facility ID: 62000016 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 68 Completed Date: 1/3/2024 Age: From 0 To 5 Total Minutes: 495 Time In: 09:15 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. The facility has a 4 star license with six (6) points in program, five (5) points in education and one (1) quality point. The facility had a 75% compliance history prior to this visit. The last annual compliance was conducted on 1/4/23. The last rated license assessment was conducted in July 2019. The facility has one (1) NC Pre-K classroom. The NC Pre-K monitoring was also completed today. There were 68 children present during the visit. The children were observed during indoor free play, teacher directed activities, diapering and handwashing routines, lunch and nap. The facility does participate in the child and adult food program. I monitored the menu and the applicable requirements of the food components were being met. The Annual Compliance Monitoring Checklist for Child Care Centers was used as a guide to note the requirements monitored today. Prior to the visit I sent an email requesting the staff and training worksheets to Nancy Birriel, Director. The worksheets were received prior to the visit. Eight (8) new staff have been hired since the last annual compliance visit. During the visit the files of the eight (8) new staff were monitored, as well as, four (4) files of existing staff. I monitored the regulatory system to verify current criminal record qualification letters for all staff. During this visit I contacted the criminal background check unit and spoke with Ms. Harris concerning the qualifying letter for S. Hall. When I logged into the ABCMS system the result I see shows that the qualifying letter for S. Hall is expired, but the letter on file at the facility shows that S. Hall is qualified through 2026. Ms. Harris from the CBC unit confirmed that the qualifying letter for S. Hall is valid through May 2026. I reviewed nine (9) children's files during the visit. Two (2) of the nine (9) children's files reviewed were NC Pre-K children. Fire drills and shelter-in-place/lockdown drills have been completed as required. The monthly playground inspections have not been completed as required. A superior sanitation inspection was conducted on 12/19/22 with 5 demerits. The last fire inspection was completed on 6/20/23. The following items were posted for easy reference: license, NC Summary of Child Care Law, safe arrival and departure procedures, emergency medical care plan, menu, applicable staff/child ratio charts, evacuation routes, infant feeding schedules, cot and mat lists, allergies and tobacco free signage. NC Pre-K: The facility operates one NC Pre-K classroom. The Creative Curriculum is used. The lead teacher, S. Morton, has a Birth to Kindergarten degree. The NC Pre-K classroom serves 18 children. I monitored a selection of children’s records for completed health assessments including dental, hearing and vision screenings, emergency information and developmental screenings. A Brigance developmental assessment was completed on the children during registration or within 90 days of enrolling in the program. Ongoing developmental assessments are completed throughout the year using self-made assessment tools and the tool for Teaching Strategies Gold. A progress report is completed for each child and captures the child's progress in health and physical development, approaches to play, emotional and social development, language and communication development, math skills and literacy skills. This progress report is completed twice per year. One (1) progress report has been completed for the current school year. A copy of the progress report it given to the parents. An ECERS-R was completed on 5/21/19 and a score of 5.66 was received. The classroom operates from 7:45am until 2:45pm to meet the required 32.5 hours per week. Newsletters are sent home monthly and parent/teacher conferences are held twice per year. One (1) parent-teacher conference has been held thus far for the current school year. Parent involvement activities are done bi-monthly. Transportation is not provided at this facility. The following violations of child care requirements were observed today. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The facility last received a sanitation inspection on 12/19/22. 10A NCAC 09 .0304(b) 428 A current activity plan was not posted for each group of children for reference. During the visit a current activity plan was not posted in space #5a. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. During the visit two (2) bottles for a child being cared for in space #4 were labeled with the incorrect date. One of the bottles was in the refrigerator and the other had already been served to the child. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleansol multi purpose wipes with bleach were observed in an unlocked cabinet under a sink in space #B2:2 where children are cared for. Palmolive dish soap was observed sitting on a sink basin in space #3. Hand sanitizer was observed sitting on a table in the lunchroom area. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not conducted for the month of December 2023. The last playground inspection was conducted on 11/10/23. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. B. Bowden hired 6/5/23 has a medical report on file dated 6/16/23. C. Alexander hired 3/6/23 has a medical report on file dated 3/24/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. R. Shaw hired 6/12/23 has a TB test on file dated 7/24/23. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. B. Bowden hired 6/5/23 has not completed orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. B. Bowden hired 6/5/23 has not completed First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. B. Bowden hired 6/5/23 has not completed CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. S. Hall is required to complete 8 hours of on-going training, she completed 5 training hours. B. Hayes is required to complete 8 hours of on-going training hours, she completed 4 training hours. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. B. Bowden hired 6/5/23 has not completed orientation. .1101(a)(b) 1329 Application for enrollment did not include all required information. The section pertaining to particular fears the child has, any allergies and symptoms, unique behavior characteristics, and health care concerns on the application of three (3) of nine (9) children's files monitored during the visit was not completed. .0801(a)(1-7) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. C. Alexander hired 3/6/23 has not completed this requirement. R. Shaw hired 6/12/23 has not completed this requirement. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. T. Burris and S. Hall have not completed the health and safety training topics since 2017. .1103(b) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 1/17/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 75% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. *During today's visit violations were not cited for the Administrator's medical report, TB screening or receipt and review of the facilities operational and personnel policies. These violations were cited on 6/21/23 at the afterschool site where N. Birriel also serves as Administrator. Technical Assistance: *All staff should be mindful to practice and promote healthy eating habits in the presence of the children in care at all times. *Staff files should be monitored periodically to ensure all requirements are being met. I suggested to you, N. Birriel, that a chart or spreadsheet be created to help in tracking the requirements for each staff member. *Staff should check bottles and sippy cups as children arrive each day to ensure these items are labeled with the child's name and the correct date. *Hazardous items must stored properly at all times. *C. Alexander must complete the health and safety trainings no later than March 2024 and J. Rojo must complete the health and safety trainings no later than April 2024. *During today's visit I discussed with you, N. Birriel, plants that are toxic and non-toxic. I emailed you some resources during today's visit about toxic and non-toxic plants. *Rated License: Today we discussed that the facility is in Cohort #2. The preparation year for the facility is July 1, 2024-June 30, 2025. The reassessment year for the facility is July 1, 2025-June 30, 2026. I recommend that you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments for [ITERS-R, ECERS-R, SACERS-U, conducted. • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R related training/workshops • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free child care publications/posters. The website is healthychildcare.unc.edu. I reviewed this documentation with Nancy Birriel, Director, at the conclusion of the visit and you were given a chance to ask questions. You may contact me if you have questions or need assistance. Phone: 910-610-7525 Email: michell.kocan@dhhs.nc.gov The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times