G.S. 110-91 · Violation

Name of Operation: SAVE THE CHILDREN TROY HEAD START ACADEMY Facility ID: 62000088 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0126-016A Visit Date: 1/6/2026 Number Present: 13 Completed Date: 1/6/2026 Age: From 2 To 5 Total Minutes: 133 Time In: 10:57 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Linda McCaskill, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. McCaskill and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member spoke to children in an unkind manner including telling a child that the child needed to be on medication. G.S. 110-91(10) You may contact me at Leigh Broome, Investigations Consultant, 704-594-0146, leigh.broome@dhhs.nc.gov or Veronica Grant, South Central Investigations Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: SAVE THE CHILDREN TROY HEAD START ACADEMY Facility ID: 62000088 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 3/14/2024 Number Present: 24 Completed Date: 3/14/2024 Age: From 2 To 5 Total Minutes: 125 Time In: 09:10 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. I met with Linda McCaskill, Center Director, we conducted a walk-through of the facility. The facility operates with a 3-star license that was issued 6/3/22. The facility had a 100% 18-month compliance history prior to today's visit. There are 16 children currently enrolled and 7 were present during the visit. I observed the children present engaged in the following activities: indoor free-play, outdoor free-play, teacher-directed group activities, and bathroom/handwashing routines. Prior to the visit I sent an email requesting the staff and training worksheets to Linda McCaskill, Center Director. The worksheets were received prior to the visit. There have been no new staff hired since the monitoring visit was conducted in November 2023. I monitored two (2) staff records. I monitored four (4) children's records during the visit. The last fire inspection was conducted 2/13/24 and the facility was found to be satisfactory and approved for day time care only. The last sanitation inspection was conducted on 3/5/24. The facility received a Superior rating with 0 demerits. The last fire drill was conducted on 2/19/24. A shelter-in-place and a lockdown drill were completed on 2/28/24. The emergency drill log was reviewed, and drills were documented as required. Playground safety inspections were documented as required. The following items were posted for easy reference: license, Summary of NC Child Care Law and Rules, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily schedules, current activity plans, CPR and First Aid posters, menu, applicable staff/child ratio charts, tobacco free signage, and evacuation routes. This facility does not provide transportation. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, program records and management. There was one (1) violation of child care requirements observed during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed on 12/12/22 and the next fire inspection was completed on 2/13/24. 10A NCAC 09 .0304(a) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 3/28/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 100% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free childcare publications/posters. The website is healthychildcare.unc.edu. The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov I can be reached at 910-610-7525 or via email at michell.kocan@dhhs.nc.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: SAVE THE CHILDREN TROY HEAD START ACADEMY Facility ID: 62000088 Consultant: MICHELL KOCAN Operation Type: Center Case Number: Visit Date: 3/14/2024 Number Present: 24 Completed Date: 3/14/2024 Age: From 2 To 5 Total Minutes: 125 Time In: 09:10 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of this unannounced annual compliance visit was to monitor for compliance with all applicable childcare requirements. I met with Linda McCaskill, Center Director, we conducted a walk-through of the facility. The facility operates with a 3-star license that was issued 6/3/22. The facility had a 100% 18-month compliance history prior to today's visit. There are 16 children currently enrolled and 7 were present during the visit. I observed the children present engaged in the following activities: indoor free-play, outdoor free-play, teacher-directed group activities, and bathroom/handwashing routines. Prior to the visit I sent an email requesting the staff and training worksheets to Linda McCaskill, Center Director. The worksheets were received prior to the visit. There have been no new staff hired since the monitoring visit was conducted in November 2023. I monitored two (2) staff records. I monitored four (4) children's records during the visit. The last fire inspection was conducted 2/13/24 and the facility was found to be satisfactory and approved for day time care only. The last sanitation inspection was conducted on 3/5/24. The facility received a Superior rating with 0 demerits. The last fire drill was conducted on 2/19/24. A shelter-in-place and a lockdown drill were completed on 2/28/24. The emergency drill log was reviewed, and drills were documented as required. Playground safety inspections were documented as required. The following items were posted for easy reference: license, Summary of NC Child Care Law and Rules, safe arrival and departure procedures, emergency medical care plan, emergency telephone numbers, daily schedules, current activity plans, CPR and First Aid posters, menu, applicable staff/child ratio charts, tobacco free signage, and evacuation routes. This facility does not provide transportation. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, program records and management. There was one (1) violation of child care requirements observed during the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed on 12/12/22 and the next fire inspection was completed on 2/13/24. 10A NCAC 09 .0304(a) The violations documented during the visit must be corrected immediately. To verify correction of the violations you shall submit a signed letter to me explaining in detail how you have corrected the violations described above. The letter should include the facility name and facility ID number. List each item using the item number located to the left of the violation description. When submitting an email for corrections, that email must be sent from the email address of the person designated to submit corrections (example: director) and must include this person’s name and title at the end of the email. I must receive the letter by email or at the address below on or before 3/28/24. You are required to maintain compliance with all applicable childcare rules and regulations at all times. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 100% prior to this visit. Violations cited during the visit may negatively affect this score. Failure to maintain compliance with our requirements may result in administrative action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Resources: *The North Carolina Child Care Health and Safety Resource Center is a great resource for information and free childcare publications/posters. The website is healthychildcare.unc.edu. The DCDEE website has changed and has a lot of useful information and resources to help you succeed in providing a safe and healthy environment for the children in your care. You are encouraged to utilize the website on a regular basis. https://ncchildcare.ncdhhs.gov I can be reached at 910-610-7525 or via email at michell.kocan@dhhs.nc.gov Thank you for your assistance during the visit. Michell Kocan Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 2694 Rockingham, NC 28380 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times